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La Bella At Clifton

1190 E 2900 North Road, Clifton, IL 60927 · For profit - Limited Liability company · 99 certified beds · (815) 694-2306 Medicare & Medicaid certified

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Abuse/neglect citation on record (F0600) — cited Jun 2025Behavioral-health or dementia-care citations — no harm found (F0744, F0758)1 immediate-jeopardy citation$146,139 in federal fines3 Medicare payment denials
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Jun 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (52) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $146,139 in federal fines (most recent 2025-03-26)
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
335 E 6th Ave · (815) 694-2044 · Call to confirm hours
Pharmacy
279 W State Route 115 · (815) 421-0244 · Call to confirm hours
Grocery
150 E 4th Ave · (815) 694-2342 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased10.4%13.4%15.4%better
Long-stay residents who lose too much weight2.9%6.3%5.4%better
Long-stay residents with a catheter left in their bladder0.4%0.9%0.9%better
Long-stay residents with a urinary tract infection0.4%1.5%2.0%better
Long-stay residents with depressive symptoms95.0%54.2%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury7.2%3.1%3.3%worse
Long-stay residents whose ability to walk worsened4.7%14.3%16.1%better
Long-stay residents on antianxiety or hypnotic medication28.3%18.3%18.9%worse
Long-stay residents given the seasonal flu vaccine97.1%91.8%95.3%typical
Long-stay residents with pressure ulcers1.5%4.8%4.7%better
Long-stay residents with worsening bladder/bowel control17.0%20.6%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table6.4%21.7%17.1%better
Short-stay residents who newly got an antipsychotic medication2.5%2.2%1.4%worse
Short-stay residents given the seasonal flu vaccine95.1%63.1%79.4%better
Short-stay residents rehospitalized after admission26.3%26.1%22.6%worse
Short-stay residents with an outpatient ER visit20.3%13.9%12.0%worse
Long-stay hospitalizations per 1,000 resident days2.672.021.67worse
Long-stay outpatient ER visits per 1,000 resident days4.322.221.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

50.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 42 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

50.1%U.S. median 51.5%
Got home and stayed home
9.2%U.S. median 10.7%
Went back to hospital
43.2%U.S. median 56.6%
Met the expected recovery
0.21U.S. median 0.31
Therapy hours / resident / day
0.12hours / resident / day
Physical therapy
0.09hours / resident / day
Occupational therapy
<0.01hours / resident / day
Speech therapy

Met the expected recovery: 43.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 37 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.21 therapist hours per resident per day in 2026Q1 — more than 25% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 22% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF50.1%CMS range 34.6–64.251.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.2%CMS range 6.0–13.310.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge43.2%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge40.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge43.2%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.7%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened3.3%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.1%CMS range 4.0–13.27.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.141.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.25
RN hours/ resident / day
0.83
LPN hours/ resident / day
1.87
Aide hours/ resident / day
2.94
Total nurse hours/ resident / day
0.18
RN hoursweekends
37.7%
Total nursing turnover
60.0%
RN turnover

How full it usually is: this home is certified for 99 beds and averages 77.4 residents a day — about 78% occupied, or roughly 22 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.94 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.25 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.87 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.54 hrs/resident/day on weekends vs 3.10 on weekdays — 18% thinner on weekends. RN hours go from 0.27 to 0.18 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 38% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

2
deficiencies at the latest standard inspection (2025-05-06)
12
at the previous standard inspection (2024-05-21)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

52 citations, most serious first. The 15 most serious are shown; the remaining 37 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2023-04-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident was properly secured during a vehicle transport while sitting in a wheelchair, failed to ensure a resident had a properly fitting wheelchair for safe positioning, failed to assess a resident with potential for injury after sliding off the wheelchair prior to moving them, and failed to immediately report the accident to facility administration for one of three residents (R14) reviewed for accident hazards on the sample list of 26. This failure resulted in R14 sliding forward, halfway falling out of the wheelchair and hitting R14's leg on the elevated van stoop/ledge and back of the driver's seat, resulting in a right sided fractured patella and femur, a suspected lateral clavicular fracture, and a suggested comminuted proximal fracture of the fibula. This failure resulted in an Immediate Jeopardy. The Immediate Jeopardy began on 3/15/23 at 2:10 pm when R14 slid out of R14's wheelchair during transportation in the van due…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-04-15 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to protect a resident's (R1) right to be free from physical abuse by another resident (R2). This failure affects two (R1, R2) of seven residents reviewed for abuse in the sample list of 14. This failure resulted in R2 abusing R1, causing R1 to experience psychosocial harm as evidenced by crying and fear of R2. Findings include: On 4/14/25 at 8:14 AM R1 was in a wheelchair and slowly propelled herself into her room. R1 stated R1 wishes another resident, R2, wasn't here in the facility. R1 stated a couple weeks ago around 5:00 PM, while in the main dining room, R2 hit R1 in the back of the neck. R1 demonstrated this with an open palm. R1 stated this caused R1 to have neck pain for a few days after the incident. R1 stated this incident was witnessed by V4 Certified Nursing Assistant (CNA). R1 stated R1 is afraid of R2 and every time R2 goes past R1, R1 gets all shaky and nervous. R1 stated R2 has Alzheimer's and R1's mother was the same way. R1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-07-08 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure a resident's opioid pain medication was administered as prescribed to avoid a potential lethal dosage for one of three residents (R1) reviewed for significant medication errors in the sample list of three. This failure resulted in R1 receiving a dose of Narcan (opioid reversal medication) and being transported by ambulance to the emergency room for evaluation. Findings include: The facility's Medication Administration Policy with a Revised date of [DATE] documents, Medications must be administered in accordance with a physician's order, e.g. (example), the right resident, right medication, right dosage, right route and right time. Do not administer a medication if you note a change in its color, consistency, and/or odor. If a medication and/or treatment error occurs, the licensed nurse will: a. Immediately notify the attending physician, b. Describe the error and the resident's response in the Nurse's notes, c. Complete an Incident Report, d.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-05-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain and monitor adaptive devices to ensure proper functioning to prevent a fall for one of one resident (R53) reviewed for falls on the sample of 36. This failure resulted in R53's unsecured toilet seat riser sliding off the toilet when R53 was sitting and/or transferring onto the toilet, causing R53 to fall. R53 sustained a fractured finger and laceration requiring three sutures. Findings Include: R53's Fall Risk assessment dated [DATE] documents R53 is at risk for falls. R53's MDS (Minimum Data Set) dated 3/1/24 documents R53 has severe cognitive impairments. R53's Progress Notes document the following: 2/18/24 - CNA (Certified Nursing Assistant) heard R53 yelling. When CNA entered the room, R53 was sitting on the bathroom floor with dislodged toilet riser wedged between R53's torso and the toilet. R53 was bleeding from a laceration on the 5th finger. A hematoma was also noted on R53's left side of the forehead. R53 sent to the hospital. 2/18/24…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-12-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to maintain a mobility device within a resident's reach. This failure resulted R1 sustaining a fall, requiring hospitalization due to a Subdural Hemorrhage. The facility also failed to ensure a call light was within reach for R3, who has a history of falls. These failures affect two of three residents (R1 and R3) reviewed for falls on the sample list of three. Findings include: 1.) R1's admission Diagnosis List dated 11/14/23 documents the following: Alzheimer's Disease with Late Onset, Unspecified Focal Traumatic Brain Injury With Loss of Consciousness of 30 minutes or less, Initial Encounter. R1's admission Diagnosis List had a diagnosis added post-fall 12/03/23 as follows: Traumatic Subdural Hemorrhage Without Loss of Consciousness, Initial Encounter. R1's Minimum Data Set (MDS) dated [DATE] documents R1's admission date as 11/14/23. R1's MDS also documents R1's Brief Interview of Mental Status score as five out of a possible 15,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-25 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews the facility failed to protect one (R6) resident from verbal and physical abuse out of nine residents reviewed for abuse in a sample list of 12 residents. R6 was admitted to the facility on [DATE] and has the following medical diagnoses; Hemiplegia and Hemiparesis following Cerebral Infarction Affecting Left Non-Dominant Side, Sepsis, Inflammatory Disorders of Scrotum, Abnormalities of Gait and Mobility, Unsteadiness on Feet, Cerebral Infarction, COPD, Muscle Wasting and Atrophy, Lack of Coordination, Type 2 Diabetes, GERD, Heart Failure, Major Depressive Disorder, Benign Prostatic Hyperplasia with Lower Urinary Tract Symptoms, Tachycardia, HTN, Gout, Muscle Weakness, Malaise, Acquired Absence of Left Leg Above Knee and Nicotine Dependence. R6's Minimum Data Set (MDS) dated [DATE] documents R6's Brief Interview for Mental Status (BIMS) score 14, cognitively intact. R6's Health Note dated 6/7/25 at 8:37pm documents: Chief Complaint: General Notifications: Vitals: Temperature…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure a severely cognitively impaired resident (R16) did not exit the facility unnoticed (elopement), failed to implement post fall interventions (R6), and failed to thoroughly investigate a fall/injury (R7). R1 is three of four residents reviewed for elopement, and R6 and R7 are two of three residents reviewed for falls in the sample list of eight. Findings include: 1.) R1's Minimum Data Set (MDS) dated [DATE] documents R1 has severe cognitive impairment, R1 has hallucinations/delusions, R1 does not use any mobility devices, and R1 transfers/walks with supervision or touch assistance from staff. R1's admission Social Service assessment dated [DATE]. documents the following: R1 has the physical ability to leave the facility. R1 is not sufficiently alert, oriented and coherent enabling him/her to be considered for independent outside pass privileges with an physician's order and appropriate compliance with any behavior management…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-22 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure a Minimum Data Set (MDS) accurately assessed for wandering for one of three residents (R1) reviewed for elopement in the sample list of eight. Findings include: R1's MDS dated [DATE] documents R1 has severe cognitive impairment and did not wander during the look back period. R1's Behavior tracking dated 4/30/25-5/22/25 documents R1 exhibited wandering behavior on 5/2/25 and 5/3/25. R1's Nursing Note dated 5/1/2025 at 4:41 AM documents R1 went into another resident room, turned on the lights, and woke up the unidentified resident. On 5/22/25 at 3:25 PM V29 (MDS Coordinator) stated V14 (Social Services Director) completes the behavior section of the MDS. V29 confirmed V29 signs off on the MDS as being complete and accurate. V29 reviewed R1's MDS and behavior tracking and confirmed R1's MDS does not identify R1's wandering behavior that occurred during the seven day look back period. V29 stated V29 will have to review the number of days R1 wandered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-05-06 · tag F0801 — widespread
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to employ a clinically qualified Director of Food and Nutrition Services. This failure has the potential to affect all 74 residents residing in the facility. Findings include: On 5/5/25 and 5/6/25 V7 Dietary Manager was actively supervising dietary operations in the facility kitchen during resident meal preparations. On 5/6/25 at 8:46am V7 Dietary Manager stated that V7 is the full-time manager of the facility food service and not being a clinically qualified Certified Dietary Manager or having the equivalent training. On 5/6/25 at 9:00am V1 Administrator confirmed that V7 Dietary Manager is the full-time Dietary Manager, and is not Certified as a Dietary Manager or have the equivalent training The Resident Census and Conditions of Residents report dated 5/4/25 documents 74 residents reside in the facility. Facility Assessment Tool dated 4/2025 documents: Facility Resources Needed to Provide Competent Support and Care for our resident Population Every Day and During Emergencies. Position Dietitian or other…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-06 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement a person-centered comprehensive care plan to include residents smoking status. This failure affects one (R16) of seven residents reviewed for accidents in the sample list of 33. Findings include: The facility Care Plans, Comprehensive Person-Centered Policy (reviewed December 2024) documents the following: A comprehensive, person-centered care plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs is developed and implemented for each resident. The comprehensive, person-centered care plan: a. includes measurable objectives and timeframes; b. describes the services that are to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being. Care plan interventions are chosen only after data gathering, proper sequencing of events, careful consideration of the relationship between the resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-23 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure the right to be free from physical abuse for three (R1, R2, &R3) of four residents reviewed for abuse from a sample list of four residents. Findings include: 1.) The facility provided incident report dated 4/19/25 documents that an altercation between R1 and R3 occurred in the dining room at approximately 6:00 AM. V14, Dietary Aid's, written statement dated 4/19/25 documents that V14, Dietary Aid, heard R1 and R3 screaming in the dining room at approximately 6:00 AM. R3 had blocked R1 in the dining room and was cursing at her. R1 complained that R3 kicked her. R1's Minimum Data Set, dated dated 3/26/25 documents that R1 is cognitively intact. On 4/21/25 at 11:45 AM, R1 stated that R3 bothers her and that R3 hit her left knee a few days ago and caused her pain. On 4/21/25 at 12:00 PM, V3, R1's Family Member, stated that the facility notified her on 4/19/25 that R3 had hit R1's leg and that R1 confirmed that R3 had kicked her in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-23 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to implement effective interventions to prevent abuse for three (R1, R2, R3) of four residents reviewed for abuse from a total sample list of four residents. Findings include: The facility provided Abuse, Neglect, Exploitation or Misappropriation - Reporting and Investigating Policy dated September 2022 documents that upon receiving any allegations of abuse, neglect, exploitation, misappropriation of resident property or injury of unknown source, the administrator is responsible for determining what actions are needed for the protection of residents. 1.) The facility provided incident report dated 4/19/25 documents that an altercation between R1 and R3 occurred in the dining room at approximately 6:00 AM. V14 Dietary Aid's written statement dated 4/19/25 documents that V14 Dietary Aid heard R1 and R3 screaming in the dining room at approximately 6:00 AM. R3 had blocked R1 in the dining room and was cursing at her. R1 complained that R3 kicked her. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-15 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to timely report an allegation of resident to resident physical abuse to the administrator and to the state survey agency for two (R1, R2) of seven residents reviewed for abuse in the sample list of 14. Findings include: On 4/14/25 at 8:14 AM R1 stated a couple weeks ago around 5:00 PM, while in the main dining room, R2 hit R1 in the back of the neck. R1 demonstrated this with an open palm. R1 stated this caused R1 to have neck pain for a few days after the incident. R1 stated this incident was witnessed by V4 Certified Nursing Assistant (CNA). R1 stated R1 is afraid of R2 and every time R2 goes past R1, R1 gets all shaky and nervous. R1 stated R2 has Alzheimer's and R1's mother was the same way. R1 stated R1's mother used to spank R1, pinch R1, and pull R1's hair whenever R1 had an incontinence accident; and this incident brings back those memories. R1 stated R1 reported this incident to V1 Administrator and V7 Former Director of Nursing (DON) the next…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on Observation, Interview and Record Review the facility failed to properly perform a mechanical lift transfer resulting in a fall, failed to document falls in the medical record, investigate falls and develop/implement post fall interventions for two (R2,R3) of three residents reviewed for falls in a sample list of 14. Findings Include: Facility Policy dated August 2024 documents that two nursing assistants are needed to safely move a resident with a full mechanical lift. This policy also documents that the full mechanical lift may be used for tasks that require, transferring a resident from bed to the chair, and lateral transfers. 1.) R3 Minimum Data Set from 2/12/2025 documents R3 has severe cognitive impairment with substantial/maximum assistance. R3's Nursing Note dated 4/1/25 at 8:38 AM R3 had a witnessed fall. R3 was on the floor by his chair with his legs extended out in front of him and the Certified Nursing Assistant (CNA) stated R3 unclamped the sling from the lift and was then lowered to floor…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-15 · tag F0742 — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to identify triggers, develop a care plan and implement interventions and services to address a past history of abuse (R1). This failure affects three (R1, R2, R14) of seven residents reviewed for abuse in the sample list of 14. Findings include: The facility's Trauma-Informed and Culturally Competent Care policy dated August 2022 documents traumatic events which may affect residents during their lifetime includes physical and emotional abuse, and trauma survivors who transition to institutional living may experience triggers and re-traumatization. Triggers are individualized, but may include a lack of privacy or confinements in a crowded or small space, exposure to loud noises, exposure to bright or flashing lights, certain sights or objects, or sounds, smells and physical touch. This policy documents to use screening and assessment tools in collaboration with the Quality Assurance Performance Improvement Committee and use community…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 37 citations
  • Potential for harm · D2025-04-15 · tag F0744 — failed to care for residents with dementia — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to care plan, identify targeted behaviors and develop/implement personalized interventions to address dementia related behaviors (R2). This failure affects two (R1, R2) of seven residents reviewed for abuse in the sample list of 14. Findings include: The facility's Dementia - Clinical Protocol dated November 2018 documents residents with dementia will have a resident-centered care plan to maximize remaining function and quality of life and the resident's needs will be communicated to direct care staff through care plan conferences, shift communication, and through written documentation such as nursing notes. This policy documents staff should report progressive or persistent worsening of symptoms and increased staff support to the Interdisciplinary Team (IDT), the physician will order appropriate interventions to address significant behavioral or psychiatric symptoms, and the IDT will adjust interventions on the care plan depending on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-15 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to follow physician's orders and manufacturer's instructions for two (R9, R11) of nine residents reviewed for medication administration in the sample list of 14. This failure resulted in three medication errors out of 26 opportunities, an 11.5% medication error rate. Findings include: 1.) R9's April 2025 Medication Administration Record (MAR) documents to administer Albuterol Sulfate Hydrofluoroalkane Inhalation Aerosol Solution 108 (90 Base) micrograms (mcg) per actuation give two puffs orally twice daily. On 4/14/25 at 3:27 PM V17 Licensed Practical Nurse administered two puffs of Albuterol 108 mcg inhaler to R9. The inhaler box had a label to shake, and V17 did not shake the inhaler prior to administration. At 3:50 PM V17 confirmed R9's Albuterol inhaler box contained a label to shake and confirmed she did not shake the inhaler prior to administration. V17 stated V17 was not aware V17 needed to shake the inhaler prior to administration. The Highlights of Prescribing Information for Albuterol Sulfate 108 mcg…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-15 · tag F0908 — failed to keep essential equipment working — isolated
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record the facility failed to ensure a wheelchair was in safe operating condition for one (R3) of three residents reviewed for falls on the sample list of 14. Findings include: R3's Nursing Note dated 4/1/25 at 8:38 AM R3 had a witnessed fall. R3 was on the floor by his chair with his legs extended out in front of him and the Certified Nursing Assistant (CNA) stated R3 unclamped the sling from the lift and was then lowered to floor without hitting his head. At 12:20PM on 4/14/2025 V6 CNA stated when V6 lowered R3 into his reclining chair, the wheelchair was broken and tilted forward, causing R3 to slide out of the wheelchair. V6 stated R3's wheelchair had been broken for awhile prior to this fall. On 4/15/2025 at 1:30PM V9 CNA stated that she switched out R3's chair on 4/2/2025 due to the wheelchair being broken and tilted in an upright position. V9 stated she felt that R3 couldn't be comfortable sitting in the forward tilted position of the broken wheelchair. V9 stated R3's reclining wheelchair had been broken for awhile. On 4/15/2025 at 140PM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-26 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to implement a plan of care to reduce resident intrusion of privacy and resulting in aggression. This failure has the potential to affect two residents (R1 and R2) out of three reviewed for allegations of abuse on the sample list of three. Findings include: On 3/25/25 at 11:05 AM, V1, Administrator, stated there had been an incident between R1 and R2 on 3/21/25 when R2 wandered into R1's room, R1 had gotten out of bed to redirect R2 out of his room, and both residents ended up falling to the floor with R2 landing on top of R1. R2's Nursing Progress Note dated 3/20/25 documents R2 had exited his bathroom in the wrong direction on this date, entering the adjoining room of R1 and upsetting R1. This same note documents an interdisciplinary team review of this incident and formulated a plan of care to place a sign in the bathroom to indicate to R2 which bathroom door to exit to go into his own room. On 3/25/25 at 2:30 PM, there was not any sign in the adjoining bathroom between R1's and R2's room to indicate to R2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-01-22 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to sufficiently staff Certified Nursing Assistants (CNAs). This failure affects five of seven residents (R1, R2, R3, R5, R7) reviewed for staffing in the sample list of seven. This failure has the potential to affect all 71 residents in the facility. Findings include: On 1/22/25 between 2:44 PM and 3:03 PM V18, V28, V29, V30, and V31 were the only CNAs working in the facility. 1.) On 1/22/25 at 7:55 AM R3 stated the facility doesn't have enough staff as the staff are constantly running. R3 stated if the CNAs are on their lunch break, then you must wait about 30 minutes for someone to answer your call light. R3 stated R3 is incontinent, uses the call light to be changed, and must wait for staff assistance. R3's Minimum Data Set (MDS) dated [DATE] documents R3 as cognitively intact and requires substantial/maximal staff assistance for toileting. 2.) On 1/22/25 at 8:06 AM R2 stated the facility is short staffed and it takes about 20-30 minutes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-01-22 · tag F0802 — failed to prepare enough nourishing food — widespread
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to sufficiently staff dietary support personnel resulting in delayed timeliness of meals for four of seven residents (R1, R2, R3, R4) reviewed for dietary services in the sample list of seven. This failure has the potential to affect all 71 residents in the facility. Findings include: On 1/22/25 between 6:50 AM and 12:20 PM V32 (Dietary Manager) worked as the dayshift cook during the breakfast and noon meals. V22 and V23 (Dietary Aides) were the only other kitchen staff working in the morning. All resident meals were served to resident rooms due to the facility experiencing gastrointestinal illnesses. On 1/22/25 at 10:55 AM V32 (Dietary Manager) was setting up the steam table to begin serving the noon meal. At 12:00 PM the A, B, and C Hall meal trays were delivered. At this time staff began delivering the D Hall trays to resident rooms, including R1 and R2. 1.) On 1/22/25 at 7:46 AM R4 stated there was a day about a week ago that breakfast…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-01-22 · tag F0803 — failed to meet residents' dietary needs — widespread
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to maintain food ordering and supply to ensure the menus are followed and to log substitutes. This failure affects three of seven residents (R1, R2, R5) reviewed for dietary services in the sample list of seven and has the potential to affect all 71 residents in the facility. Findings include: On 1/22/25 at 8:06 AM R2 stated the facility runs out of food and doesn't always have substitutes available. On 1/22/25 at 8:17 AM R1 stated the facility has run out of milk, orange juice, and dinner rolls. On 1/22/25 at 11:46 Am R5 stated the facility has run out of certain foods and R5 is not always served yogurt with her meal. The facility's Week at A Glance Menu Week 2 documents cheeseburger on a bun as the main entree for the evening meal on Sunday (1/5/25) and sweet and sour pork as the main entree on Thursday (1/9/25) as sweet and sour pork. The facility's food order invoices dated 12/2/24, 12/23/24 and 12/30/24 document three boxes of 40 beef patties were ordered for each invoice. The facility's food order invoice dated 1/20/25…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-01-22 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to sufficiently staff housekeepers to maintain a clean and homelike environment for five of seven residents (R1, R2, R5, R6, R7) reviewed for housekeeping in the sample list of seven. Findings include: On 1/22/25 at 5:15 AM there was a white dusty substance on the floor outside of the B Hall Shower Room door. From 6:17 AM to 6:35 AM V8 (Housekeeper) cleaned the front entrance of the facility. V8 did not sweep prior to mopping the floor. At 6:41 AM V8 emptied the garbage cans at the nurses' station and mopped the floor. V8 did not sweep the floor prior to mopping. At 8:30 AM V8 cleaned and mopped resident rooms and bathrooms at the beginning of the C Hall. V8 used a broom to sweep up a pile of debris after V8 had finished mopping. V8 did not take a toilet brush into the bathroom to clean the toilet. At 8:43 AM V8 stated if there is only one housekeeper scheduled V8 only has time to clean V8's assigned two halls and then rotates and cleans the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-01-22 · tag F0806 — failed to honor food preferences — pattern
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure substitutes were available and failed to honor residents' food preferences for six of seven residents (R1, R2, R3, R5, R6, R7) reviewed for dietary services in the sample list of seven. Findings include: On 1/22/25 from 6:50 AM until 7:38 AM V32 (Dietary Manager) and V23 (Dietary Aide) served the breakfast meal on individual trays for each hall cart. V32 stated last week the facility was without yogurt for three days while they waited for the food order delivery. V32 stated peanut butter and toast was served in place of the yogurt while the facility was without. Yogurt was not served on R3's and R6's meal trays. On 1/22/25 at 12:20 PM there was no prepared egg salad readily available in the kitchen coolers. V32 stated there are hard boiled eggs that can quickly be made into egg salad if requested. V32 confirmed residents do not preselect meals. V32 stated the residents just let us know if they want something else once their meal is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-09 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility repeatedly failed to provide showers as scheduled for three of three dependent residents (R2, R3, R4) reviewed for showers in the sample list of five. Findings include: 1. R2's Facility Census documents R2 was admitted to the facility on [DATE] and has the following medical diagnoses; Atrial Fibrillation, Chronic Pulmonary Embolism, Abnormalities of Gait and Mobility, Unsteadiness on Feet, Weakness and Presence of Orthopedic Joint Implants. R2's Minimum Data Set (MDS) dated [DATE] documents R2's Brief Interview for Mental Status (BIMS) score 15, cognitively intact, needs substantial assistance with shower/bathe self, and Activities of Daily Living (ADL). R2's Care Plan dated 9/12/24 documents R2 will receive scheduled showers. Interventions: Staff will encourage resident to take showers per shower schedule. R2 has an Activities of Daily Living (ADL) self-care performance deficit related too decreased strength and mobility. R2's Shower Schedule documents R2 to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-08-20 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based upon observation, interview, and record review the facility failed to prevent the transmission of clostridium difficile (C-Diff) infections, failed to ensure shower rooms were disinfected to prevent the spread of infection, failed to obtain lab results, and failed to follow hand hygiene guidelines. This affected 8 (R1, R2, R7, R8, R9, R10, R11, R12) of 12 residents reviewed for infection with the potential to affect all 68 residents residing at facility. Findings include: Document identified as outbreak letter that is undated was provided by V2 (Director of Nursing) which documents facility is a 99-bed facility with a current census of 86 patients. 3 patient clostridium difficile (c-diff) positives identified on 7/30/2024. 20 symptomatic patients overall. All have been tested. 3 additional positives identified on 8/2/2024 for a total of 6 confirmed cases. Review of labs documented indicate that no two-step c-diff testing had been performed. Observation documents facility has 2 sets of jack and [NAME] style…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-20 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to timely administer a resident's oral and intravenous antibiotic medication for an infected j-tube (jejunostomy tube) as prescribed to avoid a significant medication error. R2 received the first dose of IV antibiotics 10 days after it was ordered for the multi drug resistant organism in the J-tube site. This failure affects one of three residents (R2) reviewed for medications in the sample list of 12. Findings include: The facility's Medication Administration Policy with an effective date of March 2024 documents, Medications must be administered in accordance with a physician's order, e.g. (for example), the right resident, right medication, right dosage, right route and right time. The facility's Physician Orders -Entering and Processing policy with an effective date of November 2023 documents, Fax or call the orders to the appropriate pharmacy as needed. R2's Order Summary Report dated 8/20/24 documents diagnosis of Extended Spectrum Beta Lactamase (ESBL) Resistance, Gastrostomy Infection and Resistance to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-20 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to obtain informed consent prior to administering an antipsychotic medication to one of three residents (R5) reviewed for chemical restraints in the sample list of 12. Findings include: The facility's Behavioral Health Services Program policy with an effective date of February 2024 documents, The behavioral interventions outlined below are intended to be used only as suggested guidelines for behavior management. Each resident and situation should be considered on an individual basis depending on the nature of the behavior and risk of harm to self or others. Notify the family/resident representative of the change in condition and interventions implemented. Obtain consent for any new psychotropic medications prior to administration. R5's Order Summary dated 8/20/24 documents diagnoses including Anxiety Disorder Unspecified, Altered Mental Status Unspecified and Unspecified Dementia Unspecified Severity with Psychotic Disturbance. This Order Summary documents an order for Quetiapine Fumarate (antipsychotic) oral tablet 25 mg…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-20 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide showers to two of three dependent residents (R2, R3) reviewed for showers in the sample list of 12. Findings include: The facility's Bathing - Shower and Tub Bath policy with an effective date of March 2024 documents, Purpose: To ensure resident's cleanliness to maintain proper hygiene and dignity. Guidelines: a shower, tub bath or bed/sponge bath will be offered according to resident's preference, no less than once per week or according to the resident's preferred frequency and as needed or requested. 1.) R2's Order Summary Report dated 8/20/24 documents diagnoses including Unsteadiness on Feet, Unspecified Abnormalities of Gait and Mobility and Weakness. R2's Minimum Data Set (MDS) dated [DATE] documents R2 is cognitively intact and documents R2 requires partial to moderate assistance to shower/bathe. On 8/19/24 at 10:31 AM, R2 stated that she does not always get her showers. R2's ADL (Activities of Daily Living) bathing task…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-05-21 · tag F0801 — widespread
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview, and record review, the facility failed to employ a clinically qualified Director of Food and Nutrition Services. This failure has the potential to affect all 69 residents residing in the facility. Findings include: On 5/20/24 at 8:23am, V9 (Dietary Manager) was actively supervising dietary operations in the facility kitchen during resident meal preparations. V9 reported being the full-time manager of the facility food service and reported not being a clinically qualified Certified Dietary Manager or having the equivalent training. The Resident Census and Conditions of Residents report dated 5/19/24 documents 69 residents reside in the facility. Facility Assessment Tool dated 12/13/2022 documents: Part 3: Facility Resources Needed to Provide Competent Support and Care for our resident Population Every Day and During Emergencies. Position Dietitian or other clinically qualified nutrition professional to serve as the director of food and nutrition services. 1 Full Time Food Service Manager.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-21 · tag F0700 — pattern
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to assess for the use of side rails, obtain consent for side rail use, and care plan side rail use for four (R7, R38, R41, R55) of four residents reviewed for side rails in the sample list of 36. Findings include: The facility's Side Rails/Bed Rails policy dated November 2023 documents bed rails are adjustable metal or plastic bars that range in a variety of types, shapes, and sizes. This policy documents the resident will be assessed for risk of entrapment and benefits of bed rails. This policy documents the assessment may consider the resident's medical diagnosis/conditions/symptoms/behaviors, size/weight, sleeping habits, medications, medical/surgical interventions, underlying medical conditions, existing delirium, self-toileting ability, cognition, communication, mobility, and risk for falls. This policies documents provide information such as the medical needs addressed, alternative interventions previously, and associated risk and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-21 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to maintain resident influenza and pneumococcal vaccination information and offer pneumococcal vaccines for four (R31, R7, R14, R54) of five residents reviewed for immunizations in the sample list of 36. Findings include: The facility's Influenza and Pneumococcal Immunization policy dated August 2023 documents education on the influenza will be given to the resident and resident representatives on admission and the vaccine will be administered once the consent for vaccination is signed. This policy documents residents and resident representatives will be given education on the pneumococcal vaccine and the vaccine will be offered in accordance with the CDC (Centers for Disease Control & Prevention) guidelines. This policy documents the influenza vaccine is offered October 1 through March 31. This policy documents influenza and pneumococcal vaccination refusals, education provided, and whether or not the vaccines were given will be documented in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-21 · tag F0909 — failed to maintain a comfortable temperature — pattern
    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to assess side rails for risk of entrapment for four (R7, R38, R41, R55) of four residents reviewed for side rails in the sample list of 36. Findings include: 1.) On 5/19/24 at 1:05 PM, R7 was lying in bed and there was an upright side rail on the left side of R7's bed. On 5/20/24 at 9:40 AM, V22 (Certified Nursing Assistant/CNA) entered R7's room and transferred R7 from the bed to the wheelchair. R7 used the side rail to sit up on the side of the bed. V22 stated R7 uses the side rail to assist with turning and transfers, and it has been there for at least three months. R7's Minimum Data Set (MDS) dated [DATE] documents R7 has severe cognitive impairment and requires substantial/maximal staff assistance for turning in bed and transferring. 2.) On 5/19/24 at 9:01 AM, R38 was lying in bed on an air mattress, and there were upright siderails on each side of R38's bed. R38's MDS dated [DATE] documents R38 has severe cognitive impairment and is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-21 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately complete R15 and R54's comprehensive assessment. This failure affects two (R15, R54) of three residents reviewed for accuracy of assessments on the sample list of 36. Findings include: 1. R54's Minimum Data Set, dated [DATE], documents Section O0110 Special Treatments, Procedures and Programs. H1. Intravenous (IV) Medications R54 received while a resident. R54's Physician Order Sheet (POS) dated March, April, and May 2024 documents R54 has not been prescribed any Intravenous (IV) Medications. On 5/21/24 at 9:19AM, V2 (Director of Nursing) confirmed R54 has never received any Intravenous (IV) medications. V2 confirmed that the facility follows the Minimum Data Set (MDS) 3.0 User Resident Assessment Instrument (RAI) Manual for Long Term Care. 2. R15's MDS (Minimum Data Set) dated 3/13/24 documents R15 is receiving hospice services. R15's Physician Orders Sheet dated March 2024 documents an order for Palliative Care, not hospice. R15's untitled…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-21 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement physician orders for laboratory results and withholding medication, and failed to assess, measure, and implement treatments for diabetic wounds for one (R31) of two residents reviewed for skin conditions in the sample list of 36. Findings include: On 5/19/24 at 9:37 AM, V7 (Licensed Practical Nurse/LPN) and V20 (LPN) administered treatments to R31's toe wounds. R31 had some toes that were previously amputated and there were dark black wounds to the left fourth toe and right second and third toes. On 5/19/24 at 9:55 AM, R31 stated R31 admitted with the toe wounds. R31's Care Plan dated 5/19/24 documents R31's diagnoses include Type 1 and Type 2 Diabetes Mellitus, Atherosclerosis of Coronary Artery Bypass Graft, Peripheral Vascular Disease, Chronic Kidney Disease, and Left Tibia Shaft Fracture. This care plan documents R31 has wounds to the left third and right fourth toes, and includes interventions to monitor for infection,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-21 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to complete a wound assessment for a pressure ulcer, follow physician orders for wound treatments, and monitor dressing to ensure they were intact for two of two residents (R15, R69) reviewed for pressure ulcers on the sample list of 36. Findings Include: 1. R69's Progress Notes dated 4/13/24 documents R69 was admitted to the facility from the hospital and has a stage 2 (pressure) wound to the coccyx. R69's medical record did not contain any wound assessments until 4/19/24, 6 days after admission. This wound assessment documents a stage 2 pressure ulcer to the sacrum measuring 2 cm (centimeters) by 0.5 cm by 0.1 cm. R69's May 2024 Physician Orders document the following Sacral Wound Treatment: apply a non-bordered foam dressing, cutting a donut out over wound, and secure it with tape twice a week. On 5/20/24 at 1:06 PM, V8 (Registered Nurse/RN) with V3 (Assistant Director of Nursing/ADON) entered R69's room to complete the wound treatment. V3…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-21 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to initial and date oxygen, nebulizer, and humidification bottles, and failed to cover nebulizer for two (R41 and R70) of two residents reviewed for respiratory care on the sample list of 36. Findings Include: The facilities Oxygen and Respiratory Equipment-Changing/Cleaning Policy dated 3/2024 documents; Purpose: 1. Provide guidelines to employees for changing all disposable respiratory supplies. 2. To ensure the safety of residents by providing maintenance of all disposable respiratory supplies. 3. To minimize the risk of infection transmission. Procedure: 1. Handheld Nebulizer (HHN) and Mask, if applicable. A. The handheld nebulizer should be changed weekly and as needed (PRN). b. A clean plastic bag with zip loc or draw string, etc. will be provided with each new set up, and will be marked with the date the set up was changed. C. The aerosol machine will be cleaned monthly on the second shift using facility disinfectant and following manufacturer's directions. 2. Nasal Cannula. a. Nasal cannulas are to be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-21 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to identify and care plan specific targeted behaviors and nonpharmacological interventions, and complete psychotropic medication assessments for one (R31) of five residents reviewed for unnecessary medications in the sample list of 36. Findings include: 1.) R31's Minimum Data Set, dated [DATE] documents R31 has severe cognitive impairment. R31's Care Plan revised 5/17/24 documents R31 admitted on [DATE] and is resistive to cares due to nursing home adjustment. This care plan does not identify what specific cares R31 is resistive to and does not identify any other behaviors. This care plan documents R31 takes antipsychotic medication for psychotic disorder, antianxiety medication for antianxiety, and an antidepressant for depression, but does not identify specific targeted behaviors for the use of these medications. R31's Physician Order dated 5/17/24-5/31/24 documents to give Lorazepam (antianxiety) 0.5 milligrams (mg) by mouth every eight hours as needed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-21 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to administer insulin per manufacturer's instructions and facility policy. There were 3 medication errors out of 33 opportunities, resulting in a 9.09% medication error rate. This failure affects three (R16, R32, R1) of six residents reviewed for medication administration in the sample list of 36. Findings include: The facility's Insulin Pen procedure dated March 2024 documents to apply a pen needle and prime the pen prior to each injection to remove air bubbles and ensure the needle is working. This procedure documents to prime the pen, turn the dial to 2 units and push the knob so that a drop of insulin appears, and this may need to be done more than once until a drop of insulin appears. 1.) The Fiasp (insulin) Highlights of Prescribing Information dated September 2017 documents Fiasp is a rapid acting insulin, to be given at the start of a meal or within 20 minutes of starting a meal, and it can cause hypoglycemia (low blood glucose). R16's Physician Order dated 4/18/24 documents to administer Fiasp FlexPen…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-21 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure intravenous medications were accurately labeled for two (R22, R42) of six residents reviewed for medication administration in the sample list of 36. Findings include: The facility's Medication Administration Policy dated March 2024 documents medications must be administered as ordered including the right medication dosage, and labels that do not contain the correct order, resident name, or physician name need to be returned to the pharmacy for relabeling. The facility's Medication Storage policy dated March 2024 documents the medication name and quantity of additives should be included as part of the intravenous (IV) therapy label. 1.) R42's Physician Order dated 5/20/24 documents to administer a one-time IV micronutrient/hydration therapy of 500 milliliters (ml) 0.9% Normal Saline with vitamin/antioxidant additives (79 ml) including Glutamine 600 milligrams (mg), Arginine 300 mg, Lysine 150 mg, and Citrulline 250 mg to be given at a rate of 250 ml/hour (hr). On 5/20/24 at 11:51 AM, V24 (Registered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-04-10 · tag F0801 — widespread
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview, and record review, the facility failed to employ a clinically qualified Director of Food and Nutrition Services. This failure has the potential to affect all 72 residents residing in the facility. Findings include: On 4/2/23 at 8:23am, V3 (Dietary Manager) was actively supervising dietary operations in the facility kitchen during resident meal preparations. V3 reported being the full-time manager of the facility food service and reported not being a clinically qualified Certified Dietary Manager or having the equivalent training. The Resident Census and Conditions of Residents report dated 4/2/23 documents 72 residents reside in the facility.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-04-10 · tag F0868 — widespread
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to have the required members attend the Quality Assurance Performance Improvement (QAPI) meetings. This failure has the potential to affect all 72 residents residing in the facility. Findings include: The facility's Quarterly QAPI Meeting policy with a revised date of March 2022 documents, Purpose: The meeting is to review the results of the Quality Data the committee has reviewed for the previous quarter. When: quarterly meetings will be held 1 month after the end of the quarter. For example: The 1st quarter meeting will be held in April. Data to be reviewed will be from January, February & (and) March. Ideally the meeting is held on a designated same day to better facilitate attendance. Who Attends: Administrator, DON (Director of Nursing), Medical Director, Infection Preventionist, Social Services, Food Service Director, Activities Director, Maintenance Director, Human resources Director, Pharmacy Consultant, Dietary Consultant, Social Services Consultant, lab and Radiology support (call in to meeting if needed). On 4/2/23…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-10 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to promote resident's dignity by failing to ensure staff did not stand over residents while providing feeding assistance and ensuring a resident's incontinence brief was not completely exposed in a public area for 2 of 18 residents (R8, R60) reviewed for dignity in the sample list of 26. Findings include: The facility's Dignity policy with a revised date of April 2018 documents, The facility shall promote care for residents in a manner and in an environment that maintains or enhances each resident's dignity and respect in full recognition of his or her individuality. Maintaining a resident's dignity should include but is not limited to the following: Promoting resident independence and dignity while dining, such as avoiding: Daily use of disposable cutlery and dishware; Bibs or clothing protectors instead of napkins (except by resident choice); Staff standing over residents while assisting them to eat; 1.) R60's Order Summary Report dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-10 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a bed hold policy to one of one resident (R49) reviewed for hospitalizations on the sample list of 26. Findings Include: R49's ongoing census documents R49 was hospitalized from [DATE] - 12/23/22. On 4/02/23 at 8:41 AM, R49 stated R49 got sick pretty quick a few months back and with all R49's breathing issues, the facility sent R49 to the hospital but that R49 never received any paperwork about saving the bed. R49 also stated R49 has had previous hospitalization and didn't receive any bed hold policy then either. R49's medical record does not contain a bed hold policy for R49's 12/19/22 - 12/23/22 hospitalization. On 4/03/23 at 10:24 AM, V12 (Licensed Practical Nurse) stated when a resident goes out to the hospital, the standard of practice is for us to send the resident's face sheet, orders, the order to send to hospital, the transfer form, POLST (Physician Orders for Life Sustaining Treatment) and bed hold policy with the EMT's (Emergency…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-10 · tag F0640 — isolated
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to transmit a resident's Minimum Data Set (MDS) assessment within 14 days of the completion date for one (R63) resident reviewed for discharge MDS assessments on the sample list of 26. Findings include: R63's Electronic Medical Record documents R63 discharged from the facility to home at R63's request on 12/5/22. R63's Census List documents and confirms R63 was discharged from the facility on 12/5/22. R63's discharge MDS dated [DATE], Section Z documents R63's discharge MDS was completed on 12/8/22. R63's MDS Summary dated 4/3/23 documents R63's discharge MDS was not transmitted until 4/3/23. On 4/3/23 at 9:45am, V10 (MDS Coordinator) stated there was no alert in R63's EMR stating R63's MDS was past due. V10 stated R63's discharge MDS was completed on 12/8/22. On 4/3/23 at 9:48am, V13 (Regional MDS Coordinator) stated R63's MDS should have been transmitted after it was completed.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-10 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop a baseline care plan to address pain and risk of pressure ulcers for one of 26 residents (R172) reviewed for care plans on the sample list of 26. Findings Include: R172's ongoing census documents R172 was admitted to the facility on [DATE]. On 4/02/23 at 8:56 AM, R172 was heard yelling out, ouch from behind doors. Upon entering room, V33 (Certified Nursing Assistant) was in R172's room repositioning R172 onto R172's left side. R172 was lying in bed on a regular mattress. R172 stated R172's right leg hurts when being moved due to a fall at home, but nothing is broken. R172 explained the facility gives R172 pain medicine but they don't always help and it really only hurts when I move though so I stay in bed a lot. I did get up into the chair yesterday and it felt good though. Two disposable Hot packs were sitting in the windowsill. On 4/02/23 at 9:00 AM, V33 confirmed R172 has pain to the hip, likes to stay in bed because of the pain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-10 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to revise and update a resident's care plan for one of two residents (R32) reviewed for care plans in a sample list of 26. Findings include: R32's Physician's Order Sheet (POS) dated [DATE] documents R32's code status as Full Code-Cardiopulmonary Resuscitation (CPR). R32's Illinois Department of Public Health Uniform Practitioner Orders for Life-Sustaining Treatment (POLST) Form dated [DATE] documents R32 selected Yes Attempt Cardiopulmonary Resuscitation (CPR). Utilize all indicated modalities per standard medical protocols. Full treatment: Primary goals is attempting to prevent cardiac arrest by using all indicated treatments. Utilize Intubation mechanical ventilation, cardioversion, and all other treatments as indicated. R32's Social Service Note dated [DATE] at 10:13am documents the Interdisciplinary Team (IDT) met with V23 (R32's Power of Attorney/POA) and spoke about the care plan. The note documents R32 spoke about all R32's upcoming appointments…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-10 · tag F0659 — isolated
    Provide care by qualified persons according to each resident's written plan of care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility provided hot packs for pain relief without a physician order for one of one resident (R172) reviewed for pain on the sample list of 26. Findings Include: On 4/02/23 at 8:56 AM, R172 was heard yelling out, ouch from behind doors. Upon entering R172's room, V33 (Certified Nursing Assistant/CNA) was in the room repositioning R172 onto R172's left side. R172 stated R172's right leg hurts when being moved due to a fall at home. R172 stated the facility gives R172 pain medications but they don't always help. Two used disposable Hot Packs were sitting in R172's windowsill. At 8:58 AM, V33 stated V33 had been putting hot packs on R172's groin area for the past three days for the pain as well as R172 is getting pain medications. R172's March and April 2023 Physician Orders do not contain an order for hot packs to the groin. On 4/03/23 at 9:50 AM, V12 (Licensed Practical Nurse) stated R172 has been asking for a hot pack but that R172 does not have an order for one. V12 stated V12 would need to call the physician to obtain an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-10 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a pressure ulcer treatment was administered according to physician orders for one of three residents (R14) reviewed for pressure ulcers on the sample list of 26. Findings Include: R14's Wound Physician Notes dated 3/30/23 documents R14 has full thickness wounds to the left proximal medial foot and left medial first toe, full thickness caused by a cast on the opposite leg/foot rubbing on the foot. The left proximal medial wound measures 1.5 cm (centimeters) by 1 cm by 0 cm and the left medial first toe wound measures 1 cm by 1 cm by 0 cm. R14's April 2023 POS (Physician Order Sheet) documents an order to cleanse both the left medial first toe and left proximal medial foot with wound cleanser, apply honey to each wound and cover with a bordered gauze dressing three times a week on Monday, Thursday, and Saturday. R14's Care Plan dated 3/28/23 documents R14 is at risk for skin impairment of the left foot due to the cast on the right foot rubbing on it with an intervention to administer/monitor the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-10 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure a resident received the correct oxygen flow rate as ordered by the physician for one of one resident (R11) reviewed for oxygen administration in the sample list of 26. Findings Include: The facility's Oxygen Concentrator policy with a revised date of January 2013 documents, Purpose. To provide Oxygen for therapeutic use by utilizing a concentrator that converts ambient air to a high concentration level of oxygen. It is commonly used to provide oxygen therapy. Procedure. 1. Verify and understand the physician's order. 2. Know the flow rate and duration of use. 9. Adjust the flow meter control knob to the flow setting prescribed by the physician. The graduated line of the meter should be aligned with the center of the floating ball. R11's Order Summary dated 4/2/23 documents diagnoses including Essential Hypertension, Atherosclerotic Heart Disease, Peripheral Vascular Disease, Alzheimer's Disease, Chronic Obstructive Pulmonary Disease and Diabetes. R11's Order Listing Report dated 4/4/23 documents an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-10 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure the use of an as needed (PRN) antipsychotic medication was not administered beyond 14 days without clinical justification and evaluation for its use and failed to provide clinically pertinent explanation for concomitant use of two antipsychotic medications for one of five residents (R11) reviewed for unnecessary medications in the sample list of 26. Findings include: The facility's Psychotropic Medication - Gradual Dosage Reduction policy with a revised date of February 2018 documents, Purpose: To ensure that residents are not given psychotropic drugs unless psychotropic drug therapy is necessary to treat a specific or suspected condition as per current standards of practice and are prescribed at the lowest therapeutic dose to treat such conditions. Residents on anti-psychotic drug therapy will be monitored for tardive dyskinesia side effects every 6 months through the use of the AIMS (Abnormal Involuntary Movement Scale) scale. PRN (as needed)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2025-03-26 · tag F0607 — failed to have anti-abuse policies — widespread
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to develop their abuse prevention policy to include a definition of abuse to include abuse facilitated or enabled by the use of technology. This failure has the potential to affect all seventy residents residing in the facility. Findings include: The facility's policy Abuse, Neglect, Exploitation, and Misappropriation Prevention Program dated August 2024, does not include a prohibition of abuse facilitated or enabled by the use of technology. On 3/26/25 at 12:59 PM, V1, Administrator, acknowledged and confirmed the abuse prevention policy dated August 2024 was the most recent revision and did not include the prohibition of abuse utilizing technology such as video recording of residents in compromising situations. On 3/26/25 at 4:15 PM, V6, [NAME] President of Clinical Operations, stated she could put the prohibition against the use of technology into the facility policy right now. The facility's Resident Roster dated 3/25/25 documents 70 residents residing in the facility.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has plan of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$146,139 in federal fines across 4 penalties. 3 Medicare payment denials on record.

  • $94,710 — penalty dated 2025-03-26
  • $10,033 — penalty dated 2024-05-21
  • $12,048 — penalty dated 2024-05-21
  • $29,348 — penalty dated 2023-12-26
  • Medicare payment denial — starting 2025-05-09 for 31 days
  • Medicare payment denial — starting 2024-06-20 for 28 days
  • Medicare payment denial — starting 2024-01-23 for 3 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to JENMAX GROUP — 7 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 51.0≈ chain avg
Health inspection 2 of 51.9+0.1 vs chain
Staffing 1 of 51.0≈ chain avg
Quality measures 3 of 52.9+0.1 vs chain
The other 6 homes this chain runs (chain average 1.0★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
CD OPCO HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 09/01/2024
GARFINKEL, AKIVAIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/01/2024
GARFINKEL, ALLANIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/01/2024
JENMAX HOLDINGS LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 09/01/2024
OPTIMUMBANKOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 09/01/2024
LAVOIE, LINDAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/01/2024
OMOTOSHO, WURAOLAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/01/2024

CMS files one row per role, so the 13 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted.

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.5M
Net patient revenuemost recent cost report
-7.0%
Operating marginrevenue minus expenses
$549K
Related-party expense7% of expenses
Who pays — share of resident-days
Medicaid 24%Medicare 7%Other / private 69%

This home reported $549K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$281per resident / day
operating cost
$8,554per month
≈ monthly operating cost
$263per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.

Typical monthly cost in Illinois
$8,304/mo
Nursing home (semi-private)
$9,216/mo
Nursing home (private)
$6,219/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 146085. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-06, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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