Manor Court Of Carbondale
2940 W Westridge Place, Carbondale, IL 62901 · Non profit - Corporation · 120 certified beds · (618) 457-1010 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited Mar 2026
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 5 actual-harm citations
- inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (38) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $126,274 in federal fines (most recent 2026-02-10)
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (2/5)
- its facility-reported quality-measure rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 24.9% | 13.4% | 15.4% | worse |
| Long-stay residents who lose too much weight | 4.1% | 6.3% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.5% | 0.9% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.0% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.7% | 54.2% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 7.5% | 3.1% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 19.8% | 14.3% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 7.6% | 18.3% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 91.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.8% | 4.8% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 29.8% | 20.6% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 15.0% | 21.7% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 2.0% | 2.2% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 95.8% | 63.1% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 24.5% | 26.1% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 25.9% | 13.9% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.34 | 2.02 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 2.36 | 2.22 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
49.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 243 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 42.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 124 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.47 therapist hours per resident per day in 2026Q1 — more than 78% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 17% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 49.8%CMS range 43.4–55.0 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.1%CMS range 8.3–14.1 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 42.7% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 38.7% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 36.3% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 92.7% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 94.9% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 96.8% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 3.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 10.5%CMS range 7.4–14.7 | 7.1% | Oct 2023–Sep 2024 | worse than U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.32 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 120 beds and averages 100.9 residents a day — about 84% occupied, or roughly 19 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.42 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.50 is below the 0.55-hour RN benchmark and nurse-aide staffing of 3.00 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.76 hrs/resident/day on weekends vs 4.69 on weekdays — 20% thinner on weekends — a notable drop. RN hours go from 0.56 to 0.35 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 52% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
38 citations, most serious first. The 16 most serious are shown; the remaining 22 are one tap away and print in full.
- Actual harm · G2026-03-06 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a safe resident environment and protection from physical abuse for 1(R4) of 3 residents reviewed for resident-to-resident abuse in the sample of 9. This failure resulted in R4 being bitten on the hand by R2, leaving a bruise. A reasonable person being bitten would feel fearful, threatened and intimidated. R4's admission Record dated 3/4/26 documents an admission date of 4/20/23 and included diagnoses of dementia, traumatic subdural hemorrhage, cognitive communication deficit, and vascular dementia. R4's Minimum Data Set (MDS) dated [DATE] documents a Brief Interview for Mental Status (BIMS) score of 4, indicating R4 has severe cognitive impairment. R4's Care Plan with last revision date of 2/18/26 documents a Problem Category of Mood State (start date 4/24/23) documenting R4 has major depressive disorder and anxiety. R4 has a history of trauma (sexual and other forms of abuse). The Long-Term Care Facility Serious Injury Incident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2026-02-10 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to follow physicians' orders, provide interventions and monitor residents at risk for pressure ulcers for 3 or 3 residents (R1, R2 and R6) reviewed for pressure ulcers in the sample of 6. This failure resulted in R1 acquiring 3 stage II pressure ulcers. The findings include:1.R1's Face Sheet documents an admission date of 6/23/2022 and includes diagnoses of Chronic Pulmonary Edema, Type 2 Diabetes Mellitus, Local Infection of the skin and Subcutaneous Tissue, Thyroiditis, Hyperlipidemia, Hypertension, Insomnia, and Chronic Atrial Fibrillation. R1's Minimum Data Set (MDS) dated [DATE] includes a Brief Interview for Mental Status (BIMS) score of 15 suggesting R1's cognition is intact. Section GG-Functional Abilities documents R1 requires Substantial/Maximal assistance with toileting hygiene, rolling left to right (the ability to roll from lying on back to left and right side, and then return to lying on back on the bed). R1 requires…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-02-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain a shower chair in a safe condition for 1 (R1) of 6 residents reviewed for accidents in the sample of 6. This failure resulted in R1's foot getting caught in the rubber strips of the shower chair causing a nondisplaced spiral fracture of shaft of right tibia. This past non-compliance occurred between 1/24/25 and 1/28/25. R1's face sheet documents R1 was admitted to the facility on [DATE]. The same face sheet list some of R1's diagnoses as nondisplaced spiral fracture of shaft of right tibia, subsequent encounter for closed fracture with routine healing, Unspecified dementia, unspecified severity, with other behavioral disturbance, squamous cell carcinoma of skin of unspecified upper limb, including shoulder. R1's MDS (Minimum Data Set) dated 1/3/25 documents R1 has a BIMS (Brief Interview of Mental Status) of 99, which indicates R1 was unable to complete the interview. The same MDS notes R1 has impairments of both upper and lower extremities,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-08-22 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to answer call lights for residents needing assistance in a timely manner to promote dignity for 1 of 3 residents (R1) reviewed for dignity in a sample of 7. This failure resulted in R1 having feelings of desertion, fear, frustration and embarrassment. Findings include: 1. R1's face sheet documents an admission date of 6/1/2024. Diagnoses upon admission included Multiple Sclerosis, cellulites of left lower limb, edema, weakness, difficulty walking, foot drop of right foot, pain, depression, anxiety disorder. R1's MDS (Minimum Data Set) dated 6/14/2024 includes a BIMS (Brief Interview for Mental Status) score of 15 indicating R1 is cognitively intact. Section GG Functional abilities and goals) indicates R1 requires substantial/maximal assistance with toileting, hygiene, also indicates R1 is dependent for walking, sit to stand, chair to bed and toilet transfers. R1's Care plan dated 6/20/2024 indicates, problem of resident at risk for falling related to recent illness/hospitalization and new environment with approach dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-08-22 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to administer pain medication as ordered and develop interventions to manage pain for 1 of 5 residents (R2) reviewed for medication administration in the sample of 7. This failure resulted in R2 experiencing increased pain due to missing 4 doses of ordered pain medication on 8/10/24, 8/11/24, and 8/12/24. The findings include: R2's Face sheet documents an admission date of 6/24/2024 and includes diagnoses of encephalopathy, end stage renal disease, weakness, low back pain, malignant neoplasm of left kidney except renal pelvis, weakness and hemodialysis. R2's Minimum Data Set (MDS) dated [DATE], section C, Cognitive Patterns, documents a Brief Interview for Metal Status (BIMS) score of 15 indicating R2 is cognitively intact. Section GG, Functional Abilities and Goals, documents R2 requires substantial/maximal assistance with toileting hygiene and shower/bathing, lower body dressing and putting on and taking off footwear, and partial/moderate assist with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-06-14 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow therapeutic dietary recommendations for residents at risk for weight loss for 1 of 1 (R64) resident reviewed for nutrition in a sample of 38. This failure resulted in R64 having a significant weight loss of 16.8% over a period of 6 months. The Findings Include: R64's Resident Face Sheet documents an admission date of 8/7/21 and a date of birth of [DATE]. This same document includes the following diagnoses: unspecified dementia, dysphagia, anxiety disorder, and cognitive communication deficit. R64's 06/2024 Physician Order Sheet documents a diet order for mechanical soft, high calorie/high protein (HCHP) diet. R64's Quarterly Minimum Data Set (MDS) dated [DATE] documented a Brief Interview for Mental Status (BIMS) score of 15, indicating that she is cognitively intact. This same MDS Section K0300 documents 'No' under the weight loss category question regarding Loss of 5% or more in the last month or 10% or more in the last 6 months.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-10 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review the facility failed to ensure a call light was within reach for 1 of 3 residents (R2) reviewed for accommodation of needs in a sample of 6. Findings include:R2's document titled Face Sheet documents admission date of 5/12/2022 and includes Chronic Atrial Fibrillation, Osteoarthritis, Anemia, Essential Hypertension, History of Transient Ischemic Attack (TIA), and Sleep Apnea. R2's Minimum Data Set (MDS) dated [DATE] includes a Brief Interview for Mental Status (BIMS) score of 15 suggesting R2's cognition is intact. R2's MDS documents R2 is dependent on staff for, sit to stand, chair/bed-chair transfer, and toilet transfer and that R2 requires substantial/maximal assistance with lying to sitting on side of bed and sitting to lying. R2's Care Plan documents R2 is at risk for falls. Interventions are to instruct residents to call for assistance before getting out of bed or transferring. Orientate residents to room, surrounding areas, and use of call light system.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-10 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement standard precautions when providing resident care for 1 of 3 residents (R2) reviewed for infection control in a sample of 6.The findings include:R2's Face Sheet documents admission date of 5/12/2022 with diagnoses including Chronic Atrial Fibrillation, Osteoarthritis, Anemia, Essential Hypertension, History of Transient Ischemic Attack (TIA), and Sleep Apnea.R2's Minimum Data Set (MDS) dated [DATE] documents a Brief Interview for Mental Status (BIMS) score of 15 indicating R2's cognition is intact. The same MDS documents R2 is dependent on staff for sit to stand, chair/bed-chair, and toilet transfer; R2 is dependent for toileting; and R2 requires substantial/maximal assistance with lying to sitting on side of bed and sitting to lying. Section H, Bladder and Bowel, documents R2 is occasionally incontinent of bladder and bowel.R2's Care Plan documents a focus of Resident Care Information dated 5/12/2022, R2 is incontinent of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-27 · tag F0638 — isolatedAssure that each resident’s assessment is updated at least once every 3 months.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to complete timely quarterly Minimum Data Set (MDS) assessments for 2 (R27 and R76) of 19 residents reviewed for quarterly MDS assessments in a sample of 37. The Findings Include: 1. R27's Resident Face Sheet documented an admission date of 10/4/22. The same document does not document when the last qualifying hospital stay was. R27's most recent completed quarterly MDS is documented as being completed on 5/3/25. An MDS 3.0 NH (Nursing Home) Final Validation Report with a submission and print date of 6/27/25 documented a Target Date of 5/3/25 for R27's MDS submission. This same report included a warning message that documented Assessment Completed Late: Z0500B (assessment completion date) is more than 14 days after A2300 (assessment reference date). 2. R76's Resident Face Sheet documented an admission date of 1/29/24. This same document does not document when the last qualifying hospital stay was. R76's most recent completed quarterly MDS is documented as being completed on 5/1/25. An MDS 3.0 NH (Nursing Home) Final Validation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-27 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain aseptic technique while providing wound care for 1 (R88) of 1 resident reviewed for infection control in a sample of 37. Findings included: R88's Resident Face Sheet documented an admission date of 4/15/2025 and included diagnoses of prediabetes, bacterial infection, unspecified-RLE (right lower extremity), and non-pressure chronic ulcer of right calf with unspecified severity. R88's Minimum Data Set (MDS) assessment dated [DATE] documented a Brief Interview for Mental Status (BIMS) score of 5, indicating R88 has severe cognitive impairment. Under section M, Skin Conditions, C.1, documented one stage 3 pressure ulcer. R88's Physician Order Sheet (POS) dated 5/20/2025 documented an order for clindamycin 100 mg (milligrams)/mupirocin 20 mg/gentamicin 80 mg. Empty 2 capsules into mixing container to reconstitute with 2 vials of NaCl (Sodium Chloride) 0.9% solution: transfer to spray bottle and apply to wound on Right LLE (Lower Leg…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-09-24 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a sufficient amount of staff to ensure residents receive assistance with care. This has the potential to affect all 111 residents living in the facility. Findings include: 1. R3's Face sheet documents an admission date of 12/04/2023 with diagnoses in part; cerebral infarction, unspecified, difficulty in walking, not elsewhere classified, other reduced mobility, other lack of coordination, weakness, hemiplegia, unspecified affecting left nondominant side, local infection of the skin and subcutaneous tissue, other asthma, flaccid neuropathic bladder, not elsewhere classified, neurogenic bowel, not elsewhere classified. R3's MDS (Minimum Data Set) dated 08/14/2024, documents a BIMS (Brief Interview for Mental Status) of 15, indicating R3 is cognitively intact. In Section GG-Functional Abilities and Goals it documents that R3 has an impairment of upper and lower extremities on one side. This section also documents that R3 requires assistance with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-09-24 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to answer call lights for residents needing assistance in a timely manner to promote dignity for 4 of 9 residents (R3, R6, R10, and R12) reviewed for call light response in a sample of 13. Findings include: 1. R10's face sheet documents an admission date of 12/29/2022 with diagnoses in part; urinary tract infection, type 2 diabetes mellitus without complications, other abnormalities of gait and mobility, weakness, cognitive communication deficit, pain in right hip, pain in left hip, pain in right leg, diarrhea, nausea, urge incontinence. R10's MDS (Minimum Data Set) dated 08/20/2024, documents in Section C-Cognitive Patterns a BIMS (Brief Interview for Mental Status) score of 10 , indicating R10 is moderately cognitively impaired. It is documented in Section GG-Functional Abilities and Goals that R10 has an impairment of upper and lower extremities on both sides. Section GG also documents that R10 is requires staff assistance for toileting hygiene, Showering/bathing, dressing, bed mobility and transfers. R10's current care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-09-24 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, observation, and record review, the facility failed to provide dependent residents with showers and timely ADL (Activities of Daily Living) assistance for 4 of 9 residents (R1, R3, R8, R10) reviewed for ADL assistance in the sample of 13. Findings include: 1. R1's face sheet documents an admission date of 09/12/2024 and a discharge date of 09/17/2024. R1's face sheet documents the following diagnoses in part; functional urinary incontinence, unspecified, mild cognitive impairment of uncertain or unknown etiology, altered mental status, unspecified, age-related osteoporosis without current pathological fracture, cognitive communication deficit, weakness, disorientation, unspecified, dementia in other diseases classified elsewhere, unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety. R1's Face Sheet documents R1 was discharged on 09/17/2024. R1 did not have a completed MDS due to only residing in the facility for 5 days. R1's baseline care plan with a revision date of 09/16/2024, documents that R1 is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-12 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide documentation by a physician regarding the basis of a resident's involuntary transfer/discharge, the specific resident needs that cannot be met, facility attempts to meet the resident needs, the service available at the receiving facility to meet the resident's needs and failed to allow a resident to return to the facility pending the appeal process for 1 (R8) of 4 residents reviewed for Involuntary Discharge in a sample of 8. Findings include: R8's face sheet documented an admission date of 1/31/23, a discharge date of 7/22/24, and diagnoses including: Alzheimer's disease, cognitive communication deficit, other specified persistent mood disorders, altered mental status, unspecified psychosis not due to a substance or know physiological condition. R8's 7/22/24 Minimum Data Set (MDS) documented a Brief Interview for Mental Status (BIMS) score of 6, indicating R8 has severe cognitive impairment. R8's 7/22/24 MDS Section E documented physical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-12 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review the facility failed to provide showers for dependent residents for 1 (R2) of 3 residents reviewed for Activities of Daily Living in a sample of 8. The findings include: R2's Resident Face Sheet documents an admission date of 6/17/24 with diagnoses including acute respiratory failure with hypoxia, acute myocardial infarction, unspecified, Chronic Obstructive Pulmonary Disease, unspecified, unspecified open wound, left knee, initial encounter, systemic lupus erythematosus, unspecified, and Rheumatoid arthritis, unspecified. R2's Minimum Data Set (MDS) dated [DATE] documents a Brief Interview of Mental Status (BIMS) score of 15 which indicates R2 is cognitively intact. The same MDS documents that for shower/baths, R2 requires substantial/maximum assistance-helper lifts or holds trunk or limbs and provides more than half the effort. R2's Care Plan documents a problem area of Resident Care Information dated 6/17/24. Documented approaches include bathing type:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-12 · tag F0744 — failed to care for residents with dementia — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to re-assess and implement progressive individualized interventions for increased occurrences of combative behaviors for 1 (R8) of 3 residents reviewed for dementia care in the sample of 8. Findings include: R8's face sheet documented an admission date of 1/31/23, a discharge date of 7/22/24, and diagnoses including: Alzheimer's disease, cognitive communication deficit, other specified persistent mood disorders, altered mental status, unspecified psychosis not due to a substance or known physiological condition. R8's 7/22/24 Minimum Data Set (MDS) documented a Brief Interview for Mental Status (BIMS) score of 6, indicating R8 has severe cognitive impairment. R8's 7/22/24 MDS Section E documented physical behavioral symptoms directed toward others, verbal behavioral symptoms directed toward others, and other behavioral symptoms not directed toward others occurred 1 to 3 days. R8's 7/22/24 MDS also documented R8 had a behavior of rejecting care occurring 4 to 6 days, but less than daily. R8's Care Plan documented a 2/7/23…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 22 citations
- Potential for harm · Fcited before2024-08-22 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure sufficient staff were available to provide needed care in a timely manner. This failure has the potential to effect all 102 residents residing in the facility. The findings include: On 8/13/2024 at 3:45 PM, R1 was observed sitting outside on the front porch of the facility visiting with a friend. R1 is an alert and oriented to person place and time. R1 stated I don't want to get anyone in trouble, and I know how short staffed they are around here, but the care is just not very good. R1 stated the weekends are the worst but last Sunday was horrible. R1 stated she was on her call light asking for help for hours but there was nobody to help her. R1 stated the Occupational therapist was there and she is the one who finally came and helped me get cleaned up. I was soaked in urine. My family came and took me home for the day. On 8/13/2024 at 1:35 PM, R3 was observed sitting in his recliner. R3 is alert and oriented. R3 stated the care is usually pretty good but the weekends are usually worse. R3 stated this past Sunday…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-22 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review the facility failed provide timely toileting assistance to 3 of 7 residents (R1, R3, and R5) reviewed for ADL (Activities of Daily Living) care in the sample of 7. Findings include: 1. R1's face sheet documents an admission date of 6/1/2024. Diagnoses upon admission included Multiple Sclerosis, cellulites of left lower limb, edema, weakness, difficulty walking, foot drop of right foot, pain, depression, anxiety disorder. MDS (Minimum Data Set) dated 6/14/2024 includes a BIMS (Brief Interview for Mental Status) score of 15 indicating cognitively intact under Section C. Section GG (Functional abilities and goals) indicates R1 requires substantial/maximal assistance with toileting hygiene, also indicates R1 is dependent for walking, sit to stand, chair to bed and toilet transfers. R1's Care plan dated 6/20/2024 indicates, problem of resident at risk for falling related to recent illness/hospitalization and new environment with approach dated 6/1/2024 to instruct resident to use call for assist before getting out of bed or transferring. Encourage…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-22 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to acquire medication refills timely resulting in missed doses of medications for 3 of 5 residents (R1, R2, and R3) reviewed for medication administration in a sample of 7. The findings include: 1. R1's face sheet documents an admission date of 6/1/2024, documented diagnoses upon admission included Multiple Sclerosis, cellulites of left lower limb, edema, weakness, difficulty walking, foot drop of right foot, pain, depression, anxiety disorder. R1's Minimum Data Set (MDS) dated [DATE] includes a Brief Interview for Mental Status (BIMS) score of 15 indicating R1 is cognitively intact. R1's Physician Order Report dated 6/1/2024 through 8/15/2024 documents and order dated 6/1/24 for Dextroamphetamine-amphetamine (Adderall) - Schedule II, 10 mg once a day, diagnosis Generalized Anxiety Disorder. R1's Medication Administration Record (MAR) dated 7/14/2024 through 8-13-2024 documented on 8/11/2024 and 8/12/2024 Dextroamphetamine-amphetamine…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-06-14 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to properly label and store foods. This has the potential to affect all 100 residents residing in the facility. The Findings Include: On 6/11/24 at 9:30 AM during the initial tour of the kitchen, the following items were observed: 1. A case of bananas in the dry storeroom were on a stainless cart with multiple gnats swarming around over the ripe fruit. 2. The bulk powdered milk bin was found with a scoop in it and the handle touching the food source. 3. A bag of cookies were found opened, unsealed, and not dated in the dry store room. 4. A loaf of bread was found opened, unsealed, and not dated in the dry store room. 5. Hamburgers were opened, unsealed, and not dated in the freezer. The facility's Food Storage and Labeling procedure with a revision date of 9/22 documents Food Storage: keep all food covered in a a re-sealable bag or container or the original container, if applicable. Keep open bags of food such as pasta, cake mix, gelatin mix closed with tape or rubber band or in a larger re-sealable bag .Labeling…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-14 · tag F0808 — failed to follow doctor-ordered diets — patternEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide high calorie high protein supplements as ordered for 4 (R14, R23, R26, and R246) of 4 residents reviewed for therapeutic diets in the sample of 38. Findings Include: 1. R246's Face Sheet documents an admission date of 1/9/24 with a diagnosis of End Stage Renal Disease. R246's Minimum Data Set (MDS) dated [DATE] documents a Brief Interview for Mental Status (BIMS) score of 13, indicating R246 is cognitively intact. R246's current Physician Orders documents Regular solids and High Calorie Supplement (HCS). R246's Progress Notes dated 6/7/24 at 11:29 AM by V10 (Registered Dietitian/RD) documents Dietary to emphasize K+ (potassium) in diet: NO high K+ foods. Continue SF HCS (Sugar Free High Calorie Supplement) for additional protein/cals. Include HS (evening) snack (High) protein per MD . On 6/11/24 at 12:32 PM, R246 was served a regular diet of polish sausage, potatoes, sauerkraut, biscuit and a regular size piece of cake. R246's meal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-14 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to report an allegation of misappropriation of resident property to the state agency within 24 hours for 1 of 20 (R78) residents reviewed for abuse in the sample of 38. Findings include: 1. R78's Face Sheet documented an admission date of 8/21/23 with diagnoses including: unspecified dementia, insomnia, bipolar disorder, anxiety disorder, depression, and hypothyroidism. R78's 5/22/24 Minimum Data Set (MDS) documented a Brief Interview for Mental Status (BIMS) score of 15, indicating R78 was cognitively intact. R78's last reviewed/revised care plan documented in part .(R78) has dementia with anxiety, bipolar disorder, anxiety disorder, and depression . (R78) displays physical and verbal behaviors during hallucinations and delusional episodes. (R78) often misinterprets staff's intentions.) . R78's 5/21/24 Loss Control/ Damage Report documented in part . Description of missing/damaged item(s) $100 missing from resident . When was the item(s) last observed: Date 5/19/24 . When was the item(s) discovered to be missing/ damaged: .…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-14 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to complete a thorough investigation of an allegation of misappropriation of resident property for 1 (R78) of 20 residents in a sample of 38. Findings include: 1. R78's Face Sheet documented an admission date of 8/21/23 with diagnoses including: unspecified dementia, insomnia, bipolar disorder, anxiety disorder, depression, hypothyroidism. R78's 5/22/24 Minimum Data Set (MDS) documented a Brief Interview for Mental Status (BIMS) score of 15, indicating R78 was cognitively intact. R78's last reviewed/revised care plan documented in part .(R78) has dementia with anxiety, bipolar disorder, anxiety disorder, and depression . (R78) displays physical and verbal behaviors during hallucinations and delusional episodes. (R78) often misinterprets staff's intentions.) . R78's 5/21/24 Loss Control/Damage Report documented in part . Description of missing/damaged item(s) $100 missing from resident . When was the item(s) last observed: Date 5/19/24 . When was the item(s) discovered to be missing/ damaged: . 5/21/24 . Investigation:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-14 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide written notification of the reason for transfer/dishcharge to residents, resident representitives and the Long Term Care Ombudsman office for 2 (R39 and R93) of 2 cognitively impaired residents reviewed for notice requirements of transfer/discharge in a sample of 38. Findings include: 1. R39's Face Sheet documents an admission date of 2/15/2022 and includes diagnoses of heart failure, cerebral infarction, chronic kidney disease stage 3, ischemic cardiomyopathy, rheumatoid arthritis, hypertension, chronic systolic heart failure, diarrhea, constipation, GERD (gastroesophageal refulx disease), fatigue, benign prostatic hyperplasia, weakness, paroxysmal atrial fibrillation, anemia, chronic pain, insomnia, vitamin deficiency, hyperlipidemia, gout, and unspecified dementia. R39's Mimimum Data Set (MDS) dated [DATE] documents a Brief Interview for Mental Status (BIMS) score of 5, indicating severe cognitive impairment. R39's Progress Notes dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-14 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide written notification of the bed hold policy to resident representatives for 2 (R93 and R39) of 2 cognitively impaired residents reviewed for notice of bed hold policy upon transfer in a sample of 38. The Findings Include: 1. R39's Face Sheet documents an admission date of 2/15/2022 and includes diagnoses of heart failure, cerebral infarction, chronic kidney disease stage 3, ischemic cardiomyopathy, rheumatoid arthritis, hypertension, chronic systolic heart failure, diarrhea, constipation, GERD (gastroesophageal refulx disease), fatigue, benign prostatic hyperplasia, weakness, paroxysmal atrial fibrillation, anemia, chronic pain, insomnia, vitamin deficiency, hyperlipidemia, gout, and unspecified dementia. R39's Mimimum Data Set (MDS) dated [DATE] documents a Brief Interview for Mental Status (BIMS) score of 5, indicating severe cognitive impairment. R39's Progress Notes dated 2/9/2024 at 8:06 PM document EMS (Emergency Medical Service) in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-14 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to coordinate a PASRR (Preadmission Screening and Resident Review) Level II Screening for 1 (R53) of 1 resident reviewed for PASRR Screening in the sample of 38. Findings Include: R53's Face Sheet documented an initial admission date to the facility as 7/31/2023. Diagnoses listed on this form included but were not limited to: major depressive disorder, recurrent, unspecified. R53's current physician orders documents Aripirazole 5mg (milligram) tablet by mouth daily for Major depressive disorder, recurrent, unspecified with a start date of 9/01/2023. R53's Notice of PASRR Level I Screen Outcome dated 4/12/2019 in section PART I states based upon all information and data available to me for this person there is a reasonable basis for suspecting DD (Developmental Disability) or MI (Mental Illness) and is checked No. R53's Minimum Data Set (MDS) admission assessment dated [DATE] in Section A1500 asks is the resident currently considered by the state level II…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-14 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to refer a PASRR (Preadmission Screening and Resident Review) Level II Screening for 1 (R19) of 1 resident reviewed for PASRR Screening in the sample of 38. Findings Included: R19's Face Sheet documented an initial admission date to the facility of 4/16/24. Diagnoses listed on this form included but were not limited to: bipolar disorder, current episode hypomanic. R19's Notice of PASRR Level I Screen Outcome dated 3/22/2023 documented No Level II Required-No SMI/ID/RC (Serious Mental Illness/Intellectual Disability/Related Condition) R19's Minimum Data Set (MDS) admission assessment dated [DATE] Section A1500 Preadmission Screening and Resident Review (PASRR) asks - Is the resident currently considered by the state level II PASRR process to have serious mental illness and/or intellectual disability or a related condition, and R19's is documented No. This same MDS in Section I, Active Diagnoses documents I5900 Bipolar Disorder. On 6/13/2024 at 9:57 AM, V4…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation and record review, the facility failed to implement new interventions to prevent falls for 1 (R56) of 2 residents reviewed for falls in the sample of 38 . The findings include: R56's admission Record documented R56 was [AGE] years old with an admission date to the facility of 4/17/2024. Diagnoses listed include, but not limited to traumatic subdural hemorrhage with loss of consciousness status unknown, subsequent encounter, type 2 diabetes mellitus without complications, unspecified dementia, unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety, weakness, cellulitis, unspecified. R56's Minimum Data Set (MDS) section C, dated 4/30/2024, documents that R56 has a Brief Interview for Mental Status (BIMS) score of 13, indicating R56 is cognitively intact. The same MDS section GG0170, Mobility documents that R56 needs partial/moderate assistance (helper does less than half the effort. Helper lifts, holds, or support trunks or limbs,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-02-01 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure sufficient staff were available to provide needed care in a timely manner. This failure affected (R2, R3, R7, and R8 ) and has the potential to affect all 104 residents residing in the facility. Findings Include: 1. R2's Face sheet, undated, documents R2 was admitted to the facility on [DATE] with diagnoses of Type 2 diabetes mellitus with unspecified complications, Nontraumatic subdural hemorrhage, Constipation, Dysuria, Anxiety disorder, Unspecified fracture of unspecified lumbar vertebra, subsequent encounter for fracture with routine healing, Weakness, Muscle weakness (generalized), Unspecified dementia with other behavioral disturbance, Unsteadiness on feet, and Cerebral infarction. R2's Care Plan, dated 10/31/23, documents Resident Care Information and Interventions of: Bowel and bladder: Bathroom Continent/Incontinent Toileting, Incontinence Products- wears underwear, Safe resident handling procedure-Transfer method stand pivot transfers…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-02-01 · tag F0919 — failed to provide a working call system — widespreadMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed ensure a functioning or equivalent notification call system was available for resident use. This failure has the potential to affect all 104 residents residing in the facility. Findings include: On 01/25/24 at 10:25am, R2 states that there have been issues with call lights being answered in a timely manner. R2 said she was just moved to this hallway because of having COVID . R2 said that call lights were not working one day last week, and she was given a cowbell to ring in case she needed staff. R2 states that she has a hard time keeping track of it and it often falls under her bed, and she is unable to reach it. R2 also states that they keep her door closed because she has COVID and that no one could hear her ringing the bell and it was a long time before anyone came into help her. During the interview, the cowbell was observed under the bed. On 01/25/24 at 11:24am, V3 (R8's Spouse) states that the power had gone out a few times, that the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-01 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain a resident's right to receive timely care and be treated with dignity for 6 of 17 residents (R1, R2, R7, R8, R9, R10) reviewed for resident rights in a sample of 17. The findings include: 1. R1's Face Sheet, undated, documents R1 was admitted to the facility on [DATE] with diagnoses of Chronic Obstructive Pulmonary Disease, Other pulmonary embolism, Sepsis, unspecified organism, Anxiety disorder, Weakness, Difficulty in walking, not elsewhere classified, Alzheimer's disease, Hyperlipidemia, Pain, Unspecified atrial fibrillation, Unspecified kidney failure, Essential (primary) hypertension. R1's Care Plan, dated 01/05/24, documents R1's Care Information Interventions: Bowel and Bladder: Incontinent, Incontinent Toileting, and incontinent products: medium briefs, Dressing Assist of 1, Grooming assist of 1, Safe resident handling procedure-Transfer Method: Mechanical Lift with level of assist 2 sling size medium. R1 is at increased risk for skin…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-01 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide assistance with activities of daily living (ADL) for residents requiring assistance with toileting hygiene for 4 of 17 residents (R1, R2, R7, and R8) reviewed for ADL care in a sample of 17. The findings include: 1. R1's Face Sheet, undated, documents R1 was admitted to the facility on [DATE] with diagnoses of Chronic Obstructive Pulmonary Disease, Other pulmonary embolism, Sepsis, unspecified organism, Anxiety disorder, Weakness, Difficulty in walking, not elsewhere classified, Alzheimer's disease, Hyperlipidemia, Pain, Unspecified atrial fibrillation, Unspecified kidney failure, Essential (primary) hypertension. R1's Care Plan, dated 01/05/24, documents R1's Care Information Interventions: Bowel and Bladder: Incontinent, Incontinent Toileting, and incontinent products: medium briefs, Dressing Assist of 1, Grooming assist of 1, Safe resident handling procedure-Transfer Method: Mechanical Lift with level of assist 2 sling size medium. R1 is at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-01 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide residents with an effective means to request assistance in the absence of a functioning call light system for 2 of 17 residents (R1 and R2) reviewed for accommodation of needs in a sample of 17. The Findings include: 1. R1's Face Sheet, undated, documents R1 was admitted to the facility on [DATE] with diagnoses of Chronic Obstructive Pulmonary Disease, Other pulmonary embolism, Sepsis, unspecified organism, Anxiety disorder, Weakness, Difficulty in walking, not elsewhere classified, Alzheimer's disease, Hyperlipidemia, Pain, Unspecified atrial fibrillation, Unspecified kidney failure, Essential (primary) hypertension. R1's Care Plan, dated 01/05/24, documents R1's Care Information Interventions: Bowel and Bladder: Incontinent, Incontinent Toileting, and incontinent products: medium briefs, Dressing Assist of 1, Grooming assist of 1, Safe resident handling procedure-Transfer Method: Mechanical Lift with level of assist 2 sling size…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-22 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to treat residents with respect and dignity by ensuring timely responses to requests for assistance for 3 (R1, R7 and R8) of 8 residents reviewed for Resident Rights in the sample of 8. R1's Resident Face Sheet documents an admission date of 10/22/23 and includes diagnoses of Cognitive Communication deficit, Difficulty in walking, not elsewhere specified; Weakness; Unsteadiness on feet. R1's Minimum Data Set (MDS) dated [DATE] documents R1 requires substantial/maximal assist for toilet transfers. This same MDS documents R1 is always incontinent of bowel and bladder. R1's Care Plan lists a problem start date of 10/22/23 documenting that R1 requires dependent assistance of x(times)2 staff with stand-aid for transfers. On 11/21/23 at 10:00 AM, R1, who was alert and oriented at the time of interview said that two staff help her up to her wheelchair. When asked if she has ever had to wait for assistance to the bathroom since admission, R1 was unsure of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-04-13 · tag F0808 — failed to follow doctor-ordered diets — patternEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review, the facility failed to provide nutritional supplements as ordered for 15 of 20 (R10, R44, R8, R28, R36, R66, R53, R17, R4, R4, R38, R27, R56, R67, and R1) residents reviewed for nutritional supplements in a sample of 44. Findings include: On 04/10/2023 & 4/11/2023, at 12:00 p.m., the following residents were observed not receiving fortified pudding with their lunch meal as ordered: R10, R44, R8, R28, R36, R66, R53, R17, R64, R4, R38, R27, and R67. R56 & R8 did not receive fortified mashed potatoes on 4/10/2023, 4/11/2023, & 4/12/2023. On 4/12/2023, at 2:00 p.m., V8 (Licensed Dietician Nutritionist), stated the residents had supplements recommended and was ordered by the primary physician and should have received their supplements as ordered on 4/10, 4/11, & 4/12/2023. On 4/12/2023, at 2:30 p.m., V6 (Dietary Manager) stated that the residents should have gotten their supplements as ordered by their primary physician on 4/10, 4/11, & 4/12/2023 at lunch. 1. R10's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-04-13 · tag F0810 — patternProvide special eating equipment and utensils for residents who need them and appropriate assistance.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure adaptive equipment was provided for 1 of 22 (R134) residents reviewed for nutrition in the sample of 44. Findings Include: R134's facility Face Sheet with a print date of 4/13/23 documents R134 was admitted to the facility on [DATE] with diagnoses that include diabetes, need for assistance with personal care, glaucomatous flecks left eye, hypertension, and heart disease. R134's MDS (Minimum Data Set) dated 3/27/23 documents a BIMS (Brief Interview for Mental Status) score of 13, which indicates R134 is cognitively intact. R134's current Care Plan documents an intervention under Resident Care Information of, Approach Start Date: 3/23/23 Eye Sight Device: Partially Blind. This same care plan documents, Problem Start Date: 4/5/23, (R134) requires minimal set-up assistance 0-1x with divided plate for eating/meals. This problem area includes the intervention of Eating Program: 1. Instruct/Encourage (R134) to pick up food with silverware.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-04-13 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure residents received assistance with meals for 1 of 2 (R134) residents reviewed for activities of daily living in the sample of 44. Findings Include: R134's facility Face Sheet with a print date of 4/13/23 documents R134 was admitted to the facility on [DATE] with diagnoses that include diabetes, need for assistance with personal care, glaucomatous flecks left eye, hypertension, and heart disease. R134's MDS (Minimum Data Set) dated 3/27/23 documents a BIMS (Brief Interview for Mental Status) score of 13, which indicates R134 is cognitively intact. R134's current Care plan documents an intervention under Resident Care Information of, Approach Start Date: 3/23/23 Eye Sight Device: Partially Blind. This same care plan documents, Problem Start Date: 4/5/23, (R134) requires minimal set-up assistance 0-1x with divided plate for eating/meals. This problem area includes the intervention of Eating Program: 1. Instruct/Encourage (R134) to pick…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-04-13 · tag F0803 — failed to meet residents' dietary needs — isolatedEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure diets met the nutritional needs for 5 of 9 (R15, R17, R53, R62, R67) residents reviewed for nutrition in the sample of 44. Findings Include: 1. R62's facility Face Sheet with a print date of 4/13/23 documents R62 was admitted to the facility on [DATE] with diagnoses that include atrial fibrillation, anorexia, anemia, nausea, edema, and morbid obesity. R62's MDS (Minimum Data Set) dated 2/8/23 documents a BIMS (Brief Interview for Mental Status) score of 15, which indicates R62 is cognitively intact. R62's current Care Plan documents a Problem Area with a start date of 6/8/22, (R62) is a vegetarian. Interventions are documented as Serve diet and supplements as MD (physician) order. R62's Progress Notes dated 3/5/23 documents, DIETITIAN ASSESSMENT: On a Regular diet. High Calorie High Protein Supplement. Vegetarian preferences (Dislikes meat). Intakes 50-75%. Weights: (3/2): 193.2, (2/10): 194.7, (2/9): 198.2, (12/2): 213.8, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$126,274 in federal fines across 3 penalties. 1 Medicare payment denial on record.
- $52,855 — penalty dated 2026-02-10
- $14,763 — penalty dated 2025-02-19
- $58,656 — penalty dated 2024-08-22
- Medicare payment denial — starting 2024-09-20 for 10 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to UNLIMITED DEVELOPMENT, INC. — 10 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 2.5 | -0.5 vs chain |
| Health inspection | 2 of 5 | 2.6 | -0.6 vs chain |
| Staffing | 2 of 5 | 2.5 | -0.5 vs chain |
| Quality measures | 2 of 5 | 2.4 | -0.4 vs chain |
The other 9 homes this chain runs (chain average 2.5★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| NEITZEL, MELISSA | Individual | W-2 MANAGING EMPLOYEE | since 07/05/2019 |
| FINKE, AUDREY | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER | since 07/05/2019 |
| GILMORE, JERRY | Individual | CORPORATE DIRECTOR | since 07/25/2014 |
| HANEY, DAVID | Individual | CORPORATE DIRECTOR | since 07/25/2014 |
| WAGNER, ROBERT | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER | since 07/25/2014 |
| WILSON, RONALD | Individual | CORPORATE OFFICER | since 05/25/2022 |
CMS files one row per role, so the 8 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 146171. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-06-27, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.