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Shelbyville Manor

1111 West North 12th Street, Shelbyville, IL 62565 · Non profit - Corporation · 109 certified beds · (217) 774-2111 Medicare & Medicaid certified

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Flagged for abuseBehavioral-health or dementia-care citations — no harm found (F0740, F0744, F0758)6 actual-harm citations$77,985 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • CMS has flagged it for abuse
  • it has abuse, neglect, or exploitation citations (F0600, F0604) — most recent Oct 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 6 actual-harm citations
  • a high number of inspection citations overall (43) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $77,985 in federal fines (most recent 2026-05-07)
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (2/5)
  • its facility-reported quality-measure rating is low (1/5)
  • nursing-staff turnover (60%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 1 of 5

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
207 S Pine St Ste E · (217) 774-4400 · Call to confirm hours
Pharmacy
110 N Cedar St · (217) 774-5513 · Call to confirm hours
Grocery
408 E South 3rd St · (217) 299-0585 · Call to confirm hours
Park
E North 9th St, Shelbyville, IL 62565, United States · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 1 of 5
Long-stay residentspeople who live here 1 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased32.4%13.4%15.4%worse
Long-stay residents who lose too much weight9.5%6.3%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.9%0.9%better
Long-stay residents with a urinary tract infection2.6%1.5%2.0%worse
Long-stay residents with depressive symptoms1.8%54.2%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury5.6%3.1%3.3%worse
Long-stay residents whose ability to walk worsened30.2%14.3%16.1%worse
Long-stay residents on antianxiety or hypnotic medication17.9%18.3%18.9%typical
Long-stay residents given the seasonal flu vaccine98.6%91.8%95.3%typical
Long-stay residents with pressure ulcers7.4%4.8%4.7%worse
Long-stay residents with worsening bladder/bowel control19.0%20.6%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table33.2%21.7%17.1%worse
Short-stay residents who newly got an antipsychotic medication1.7%2.2%1.4%worse
Short-stay residents given the seasonal flu vaccine93.2%63.1%79.4%better
Short-stay residents rehospitalized after admission27.2%26.1%22.6%worse
Short-stay residents with an outpatient ER visit17.3%13.9%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.682.021.67typical
Long-stay outpatient ER visits per 1,000 resident days3.622.221.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

61.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 165 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

61.1%U.S. median 51.5%
Got home and stayed home
12.8%U.S. median 10.7%
Went back to hospital
59.4%U.S. median 56.6%
Met the expected recovery
0.20U.S. median 0.31
Therapy hours / resident / day
0.10hours / resident / day
Physical therapy
0.08hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Met the expected recovery: 59.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 96 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.20 therapist hours per resident per day in 2026Q1 — more than 22% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 25% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF61.1%CMS range 54.6–67.151.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.8%CMS range 9.9–15.810.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge59.4%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge59.4%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge57.3%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified97.1%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge91.5%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay3.8%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened5.7%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.0%CMS range 3.9–8.67.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.881.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.51
RN hours/ resident / day
0.74
LPN hours/ resident / day
3.03
Aide hours/ resident / day
4.28
Total nurse hours/ resident / day
0.40
RN hoursweekends
60.0%
Total nursing turnover
42.9%
RN turnover

How full it usually is: this home is certified for 109 beds and averages 85.1 residents a day — about 78% occupied, or roughly 24 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.28 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.51 is below the 0.55-hour RN benchmark and nurse-aide staffing of 3.03 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.94 hrs/resident/day on weekends vs 4.42 on weekdays — 11% thinner on weekends. RN hours go from 0.56 to 0.40 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 60% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

10
deficiencies at the latest standard inspection (2025-05-02)
11
at the previous standard inspection (2024-06-07)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

43 citations, most serious first. The 16 most serious are shown; the remaining 27 are one tap away and print in full.

  • Actual harm · G2026-05-07 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement post fall interventions for one resident (R3) of four residents reviewed for falls on the sample list of four residents. R3's fall resulted in spinal fractures and a right ankle fracture which required R3 to wear a back brace, compression wrap to the ankle and a surgical shoe for non-surgical intervention to treat severe pain. R3 sustained severe pain when interventions were not implemented.Findings include:R3's Current admission Diagnoses Sheet dated 4/28/26 upon return from the hospital post-fall 4/16/26 documents the following: Age-Related Osteoporosis with Current Pathological Fracture, Vertebra (e), Subsequent Encounter for Fracture with Routine Healing (Primary), Low Back Pain, Unspecified (Admission), Wedge Compression Fracture of Fourth Lumbar Vertebra, Subsequent Encounter for Fracture with Routine Healing, Long Term (current) use of Anticoagulants, Personal History of (healed) Osteoporosis Fracture, Chronic Atrial…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-05-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain a safe environment, free of an accident hazard for one (R1) of four residents reviewed for falls on the sample list of four residents. R1's fall resulted in a hand laceration that required emergency medical treatment of 15 sutures to repair.Findings include:R1's most recent Diagnoses sheet documents the following: Unspecified Dementia, Unspecified Severity, Without Behavioral Disturbance, Psychotic Disturbance, Mood Disturbance, Anxiety, and Laceration of Superficial Palmar Arch of Right Hand, Initial Encounter.R1's most recent Minimum Data Set (MDS) documents the following: Brief Interview of Mental Status (BIMS) score of five out of a possible 15, indicating severe cognitive impairment.R1's same MDS documents R1 required partial/moderate staff assistance with the following: Sit to stand: The ability to come to a standing position from sitting in a chair, wheelchair, or on the side of the bed. Toilet transfer: The ability to get…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2025-10-23 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on Observation, Interview, and Record Review the facility failed to identify full body pillows and a concave mattress as restraints, failed to assess the resident for the use of the full body pillows and concave mattress, and failed to ensure that the body pillows and concave mattress did not pose a risk of injury from falls for one (R1) of eight residents reviewed for restraints on the sample list of eight. This failure resulted in R1 who is at high risk for falls and has cognitive impairment climbing out of bed and falling on multiple occasions while the full body pillows where in place. This failure ultimately resulted in R1 climbing out of bed and falling and sustaining a left pelvic fracture.Findings Include:On 10/21/2025 at 10: 55 AM, R1 was lying in bed on top of a concave mattress. Full-length body pillows were placed on top of the concave mattress and were positioned along both sides of R1's body underneath a fitted sheet. On 10/22/25 at 10:10 AM, R1 was lying in bed on top of a concave mattress.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-05-02 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to prevent an incident of staff to resident physical and verbal abuse and failed to provide adequate supervision to prevent a resident-to-resident incident of physical abuse. This failure affects two residents (R76 and R62) out of four reviewed for abuse on the sample list of 35. This failure resulted in R62 suffering a high level of pain and a bump on the head. Findings include: 1. The facility's Initial Incident Report dated 3/21/25 documents an allegation reported from a family member (V23) that a Certified Nursing Assistant (V22) had used profanity towards a resident (R76) and then had put his hands on the shoulders of R76 to restrict and confine R76 to stay seated in the wheelchair. On 4/29/25 at 10:26 AM, R76, having severe cognitive impairment and Dementia, stated he had no recollection of the incident involving the allegations against V22. On 5/1/25 at 11:01 AM, V1, Administrator, confirmed there was an allegation against V22…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-05-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide a cognitive impaired resident, who required substantial to maximum staff assistance, with a safe transfer and toileting. This failure resulted in R57 sustaining two fractures on 3/12/25, that required emergency medical attention and surgical repair. The facility also failed to initiate targeted post-fall interventions to address the root cause of self-toileting. These failures affected one of three residents (R57) reviewed for falls on the sample list of 35. Findings include: R57's Minimum Data Set, dated [DATE] documents R57's Brief Interview for Mental Status score was 12 out of a possible 15, indicating moderate cognitive impairment. The same MDS inaccurately (according to V20, MDS/Care Plan Coordinator and V27, Nurse Practitioner below interviews) documents R57 had no falls prior to admission to the facility. R57's Face Sheet documents his admission date as 3/6/25. The same Face Sheet includes the following diagnoses: Dementia in Other…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-09-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to safely transport R1 after a shower to prevent a traumatic fall. This failure resulted in R1 falling from a shower chair to the floor causing multiple back and neck fractures requiring emergency medical evaluation and treatment at two hospitals. R1 is one of three residents reviewed for accidents in the sample of three. Findings include: R1's medical diagnosis list (9/25/2024) documents R1's diagnoses include Spastic Paraplegia (inherited neurological disorder causing muscle weakness and difficulty or inability to walk), Abnormal Posture, Difficulty in Walking, and Muscle Wasting and Atrophy. R1's quarterly assessment (7/24/2024) documents R1 has upper and lower extremity impairment limiting range of motion, is completely dependent on staff for all activities of daily living and utilizes a wheelchair for locomotion. The same record documents R1 is dependent on staff assistance for mobility while using a wheelchair. The facility incident report (9/13/2024) documents on 9/13/2024 at 8:50AM, facility staff were moving R1 on a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-05 · tag F0744 — failed to care for residents with dementia — pattern
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide appropriate treatments, services, non-pharmalogical interventions, and abuse risk assessments to maintain psychosocial well-being for residents diagnosed with dementia and severe cognitive impairment. This failure affects four residents (R2, R3, R4, R5) out of four reviewed for resident-to-resident incidents on the sample list of fourteen.Findings include:R2's Demographic Face Sheet dated 2/27/26 documents R2 was admitted to the facility 6/20/24 with medical diagnoses including Dementia. R2's Minimum Data Set, dated [DATE] documents R2 could not answer any questions during a Brief Interview for Mental Status and was assessed by staff as severely cognitively impaired.R3's Minimum Data Set, dated [DATE] documents R3 completed the Brief Interview for Mental Status with a score of 4 out of a possible 15, rating R3 as severely cognitively impaired.R4's Demographic Face Sheet dated 2/27/26 documents R4 was admitted to the facility 7/3/25…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-05 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review the facility failed to provide showers, twice a week, to a dependent resident. This failure affected one of three residents (R7) reviewed for showers on the sample list of 14. Findings include:R7's Current Diagnoses List documents R7 has diagnose of Chronic Kidney Disease, Diabetes, Chronic Pain, and Morbid Obesity,R7's Minimum Data Set, dated [DATE] documents the following: Brief Interview of Mental Status score of 14 out of a possible 15, indicating no cognitive impairment.R7's Care Plan dated 2/19/26 documents the following: Approach Start Date: 03/14/2025, Bathing Type: (R7) receives showers twice weekly. (R7) requests we (facility staff) make sure she is dry and pat skin folds dry.R7's February 2026 shower sheets document R7 received a shower on 2/3/26, 2/10/26, 2/18/26, and 2/21/26. There is no documentation that R7 declined a shower between 2/3/26 and 2/10/26 or between 2/10/26 and 2/18/26 which indicates R7 missed two showers.On 2/24/26 at 1:10 pm R7 stated the staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to implement fall prevention interventions according to residents' care plans for fall risks. This failure affects two residents (R6 and R10) out of three reviewed for falls with injuries on the sample list of fourteen.Findings include:1. R10's Demographic Face Sheet dated 3/3/26 documents R10 was admitted to the facility 4/10/25 with medical diagnoses including Dementia with Behavior Disturbance, Neuralgia, Glaucoma, History of Transient Ischemic Attacks, Chronic Pain, Pseudobulbar Affect, rash, Insomnia, Depression, Migraines, and Vitamin Deficiency.R10's Physician Order Sheet dated 3/3/26 documents R10 receives multiple anti-hypertension, anti-depressant, anti-anxiety, and anti-convulsant medications.R10's Event charting with associated Nursing Progress Notes dated 4/19/25 document R10 slid out of her bed onto the floor.R10's Event charting with associated Nursing Progress Notes dated 6/6/25 documents R10 was self-propelling her wheelchair, got her feet tangled in the wheelchair foot pedals, fell out of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-05 · tag F0808 — failed to follow doctor-ordered diets — isolated
    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide a physician ordered high protein supplement and failed to honor a resident's food preference. These failures affect one of three residents (R8) reviewed for dietary intake/meals on the sample list of 14.Findings include:R8's Current Diagnose List includes: Unspecified Dementia, Unspecified Severity, Without Behavioral Disturbance, Psychotic Disturbance, Mood Disturbance, and Anxiety, Vitamin D Deficiency, Unspecified, Vitamin E Deficiency, Unspecified, and Ascorbic Acid Deficiency and Disorder of Teeth and Supporting Structures, Unspecified.R8's Dietary Physician Order dated February 04, 2026, documents R8 is to have a Regular HP (High Protein) supplement TID (three times a day) with meals. 07:30 AM, 12:00 PM, and 05:30 PM.R8's Minimum Data Set, dated [DATE] documents the following: R8's Brief Interview of Mental Status score as 11 out of a possible 15 indicating, moderate cognitive impairment.On 2/24/26 at 12:20 pm R8 was served…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-11-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to update one (R1) resident care plan with fall interventions, repeatedly failed to implement fall interventions and complete thorough fall investigations for two (R1, R2) residents out of three residents reviewed for accidents in a sample list of eight residents.Findings include: 1.R1's undated Face Sheet documents medical diagnoses as Dementia, Psychotic Disturbance, Diabetes Mellitus Type II, History of Urinary Tract Infection (UTI), Vitamin B deficiency, Pain and Vitamin D deficiency. R1's Minimum Data Set (MDS) dated [DATE] documents R1 as moderately cognitively impaired. This same MDS documents R1 requires supervision with eating, oral hygiene, toileting, bathing, dressing, personal hygiene, bed mobility and transfers.R1's Fall Risk Evaluation dated 10/7/25 documents R1 as a high fall risk. R1's Nurse Progress Note dated 9/29/25 at 7:15 AM, documents R1 had an unwitnessed fall in her room just outside the bathroom. This same note…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-11-16 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure hot water heaters housed in resident closets are sanitary for six (R1, R4, R5, R6, R7, R8) residents out of six residents reviewed for Physical Environment in a sample list of eight residents. Findings include:R1's Minimum Data Set (MDS) dated [DATE] documents R1 as moderately cognitively impaired. This same MDS documents R1 requires supervision with eating, oral hygiene, toileting, bathing, dressing, personal hygiene, bed mobility and transfers.R1's Electronic Medical Record (EMR) does not include V6 (R1's) Power of Attorney (POA) concern of R1's hot water heater in R1's closet having 'mold, lime build up and rust'. On 11/15/25 at 1:20 PM, R4 and R5's shared closet housed a ten-gallon hot water heater. This water heater had a bright green and white dry substance covering the front quarter of the water heater, approximately six inches off the closet floor underneath and approximately eight to ten inches of the pipes attached to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-07-22 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to protect from further abuse by staff following a staff to resident abuse allegation for 14 of 18 residents (R5, R6, R7, R8, R9, R10, R11, R12, R13, R14, R15, R16, R17, R18) reviewed for abuse in the sample list of 18. R5's Nursing Note dated 07/18/2025 at 6:37 PM documents R5 reported to Certified Nursing Assistants (CNAs) that during his shower today a male CNA cleaned his perineal area a little hard and when R5 told the CNA it hurt, the CNA replied, it will heal. This note documents a CNA reported R5 was bleeding in scrotum area. R5's Nursing Note dated 07/18/2025 at 6:39 PM documents V10 Licensed Practical Nurse (LPN) assessed R5's scrotum which had a 2 centimeter (cm) by 1 cm open area, like skin was ripped, and blood noted in brief. This note documents R5 reported that he did not have a shower today but had one a couple days ago. V10 looked at the shower schedule and R5's showers are scheduled for Mondays and Thursdays. V10 obtained orders to apply barrier cream and Vitamin A & D ointment until healed. R5's Nursing Note…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-22 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to report allegations of staff to resident physical abuse to the state survey agency for two of 18 residents (R1, R5) reviewed for abuse in the sample list of 18.1.) R1's Minimum Data Set (MDS) dated [DATE] documents R1 has moderate cognitive impairment.R1's Nursing Note dated 7/21/2025 at 5:10 PM documents V16 (R1's Family) spoke to V9 Licensed Practical Nurse (LPN) about incident and R1 experienced pain during repositioning. V16 was dissatisfied with the incident and stated V16 just wanted R1 safe. R1's Nursing Note dated 7/21/2025 at 5:20 PM documents V1 was notified of the incident, and Certified Nursing Assistant (CNA) was sent home until further investigation. R1's Nursing Note dated 7/21/25 at 5:25 PM documents Nurse Practitioner was notified of incident and increased right hip pain, and orders received to send R1 to the emergency room for further evaluation and right hip x-ray.R1's emergency room Note dated 7/21/25 at 7:07 PM documents R1 had a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-02 · tag F0640 — pattern
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to transmit (submit) Minimum Data Set Resident Assessment Instruments to the Centers for Medicare and Medicaid within the required time frames. This failure affects five residents (R18, R49, R52, R54, and R58) out of five reviewed for Minimum Data Set transmission on the sample list of 35. Findings include: 1. R58's Minimum Data Set (MDS) dated with an Assessment Reference Date (ARD) of 2/21/25 was documented on the facility's CMS (Centers for Medicare and Medicaid) Submission Report dated 4/29/25, documenting R58's MDS was submitted on 4/29/25. 2. R52's MDS dated with an ARD of 2/4/25 was documented on the facility's CMS Submission Report dated 4/29/25, documenting R52's MDS was submitted on 4/29/25. 3. R49's MDS dated with an ARD of 2/18/25 was documented on the facility's CMS Submission Report dated 4/23/25, documenting R49's MDS was submitted 4/23/25. 4. R18's MDS dated with an ARD of 2/18/25 was documented on the facility's CMS Submission Report…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-02 · tag F0644 — pattern
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to obtain a Level 2 Pre-admission Screening and Record Review (PASRR) for four (R12, R26, R45, R68) residents out of six reviewed for PASRR in a sample list of 35. Findings include: 1. R68's undated Face Sheet documents R68 admitted to the facility on [DATE]. R68's Pre-admission Screening and Record Review (PASRR) dated 1/26/24 documents R68 did not require a Level 2 PASRR. R68's Face Sheet documents R68 was diagnosed with Schizoaffective Disorder, Bipolar type on 10/16/2024. The facility was unable to provide documentation of a Level 2 PASRR being completed after R68 was diagnosed with a new mental health disorder on 10/16/2024. On 4/30/25 at 3:00 PM V19 Business Office Manager (BOM) stated the facility did not complete a Level 2 PASRR for R68. V19 stated V19 was under the impression after admission a Level 2 PASRR would only be completed if the resident had a significant change. On 5/2/25 at 9:00 AM V1 Administrator stated the facility had only been…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 27 citations
  • Potential for harm · Ecited before2025-05-02 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — pattern
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to prevent cross contamination during indwelling urinary catheter care for two (R16, R65) residents, and incontinence care for one (R68) resident out of four reviewed for incontinence care in a sample list of 35. Findings include: 1. R65's Minimum Data Set (MDS) dated [DATE] documents R65 as cognitively intact. This same MDS documents R65 is dependent on staff for toileting, dressing, bathing, bed mobility, personal hygiene and transfers. R65's Physician Order Sheet (POS) dated May 2025 documents a physician order to provide urinary catheter care every shift. R65's Physician Order Sheet (POS) dated May 2025 documents a physician order starting 4/21/25 to insert a indwelling urinary catheter monthly and as needed. R65's face sheet documents a diagnosis of Neuromuscular Dysfunction of the Bladder on 4/17/2024. On 4/30/25 at 2:30 PM, V17 and V18, Certified Nurse Aides (CNAs) completed perineal and indwelling urinary catheter care for R65. R17 CNA…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-02 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure the dignity of one resident (R68) out of one reviewed for dignity in a sample list of 35. Findings include: R68's undated Face Sheet documents R68's medical diagnoses as Alzheimer's Disease, Anxiety, Schizoaffective Disorder Bipolar Type, Difficulty in Walking, Abnormal Posture, Violent Behavior, Syncope and Collapse. R68's Minimum Data Set (MDS) dated [DATE] documents R68 as severely cognitively impaired. This same MDS documents R68 as being dependent on staff for eating, oral hygiene, toileting, bathing, dressing, personal hygiene, bed mobility and transfers. On 4/29/25 at 2:55 PM, V17 and V18, Certified Nurse Aides (CNAs) were assisting R68 from his room on 700-hall to the shower room on the 100-hall. R68 was reclined back in a mesh slatted shower recliner chair with his left shoulder, left trunk, left buttock and left thigh all visible. R68 was wearing only a thin bath blanket laid over the top of him. Another resident and staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-02 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to obtain a Level 2 Pre-admission Screening and Record Review (PASRR) for one resident (R46) out of six reviewed for PASRR's in a sample list of 35. Findings include: R46's undated Face Sheet documents R46 admitted to the facility on [DATE]. This same face sheet documents R46 was diagnosed with Major Depressive Disorder with recurrent Psychotic Symptoms on 2/5/2025. R46's Level 1 Preadmission Screen and Record Review (PASRR) dated 6/5/2020 documents R46 does have an Intellectual Disorder (ID). The facility is unable to provide documentation of a Level 2 PASRR being completed. On 5/2/25 at 9:00 AM V1 Administrator stated the facility had only been completing the Level 2 PASRR's with a significant change. V1 Administrator stated she was not aware that the facility needed to complete a Level 2 PASRR with anyone with an Intellectual Disability (ID). V1 Administrator stated the facility will be obtaining this Level 2's from this point forward. The facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-02 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to transcribe the complete physician order of the oxygen rate to be administered, and failed to ensure a Licensed nurse administered the oxygen. This failure affects one of one resident (R185) reviewed for oxygen administration on the sample list of 35. Findings include: R185's Physician Order Report sheet (POS) dated 5/1/25 documents the following diagnosis: Pneumonia, Unspecified Organism (Primary, admission Diagnosis, 4/22/25), Emphysema, Unspecified, and Viral Pneumonia, Unspecified, and Pressure Ulcer of Sacral Region, Stage II. R185's same POS documents: O2 (oxygen) at ______ (left blank) L (liters) nasal cannula continues for SOB (Shortness of Breath). On 5/1/25 at 2:00 pm V3, Registered Nurse/Wound Nurse (RN), and V7, Certified Nursing Assistant (CNA) performed hand hygiene, donned gowns and gloves and entered R185's room to provide R185's pressure ulcer treatment. R185 laid in bed with an oxygen nasal cannula prong in his nares. R185's oxygen concentrator was not turned on for R185's oxygen…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-02 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to maintain a residents call light and bedside table within reach, resulting in a delay in pain medication administration. This failure affected one of two residents (R189) reviewed for pain on the sample list of 35. Findings include: R189's Face Sheet documents R189 was admitted to the facility 4/14/25 with the following diagnoses: Pain, Unspecified, Age-related Osteoporosis Without Current Pathological Fracture, Difficulty in Walking, Not Elsewhere Classified, Other Lack of Coordination, and Muscle Wasting and Atrophy, Not Elsewhere Classified, Multiple Sites. R189's Minimum Data Set, dated [DATE] documents the following: R189's Brief Interview of Mental Status score as 14 out of a possible 15, indicating no cognitive impairment. R189's current Physician Order Report sheet (POS) documents the following medication order: Tramadol - Schedule IV (Narcotic pain medication) tablet; 50 mg; Amount to Administer: 1/2 tablet (25 mg); oral, twice A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-02 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide behavioral health services, failed to provide behavioral services training, and failed to prevent minor injuries for one (R68) resident out of two reviewed for behavioral health in a sample list of 35. Findings include: The Facility assessment dated [DATE] documents the facility has admitted 64 residents prescribed Antipsychotic Medications, and admitted 39 residents with Behavioral Health Care Needs, in the previous year. R68's undated Face Sheet documents R68 admitted to the facility on [DATE]. This same Face Sheet documents R68's medical diagnoses as Alzheimer's Disease, Anxiety, Schizoaffective Disorder Bipolar Type, Difficulty in Walking, Abnormal Posture, Violent Behavior, Syncope and Collapse. R68's Minimum Data Set (MDS) dated [DATE] documents R68 as severely cognitively impaired. This same MDS documents R68 as being dependent on staff for eating, oral hygiene, toileting, bathing, dressing, personal hygiene, bed mobility and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-08 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure the right of being treated with respect and dignity for two (R1, R2) of four residents reviewed for abuse on the sample list of seven. Findings include: 1.) The facility's abuse investigation dated 8/9/24 at 3:00 PM documents, V4 (Certified Nurse's Assistant) allegedly said to R2 that no one likes R2, and no one wants to answer R2's call light. This investigation documents that abuse was unsubstantiated because R2 may have misunderstood V4 as R2 is hard of hearing. This investigation documents V4 will be educated regarding how to speak to R2. On 11/8/24 at 9:09 AM, R2 stated V4 worked with R2 for 5 or 6 weeks straight. R2 stated V4 acted like V4 didn't want to talk to anyone. R2 stated if R2 asked V4 to do something V4 would say stuff like, Don't start that. R2 stated R2 has to go to the bathroom a lot because R2 drinks a lot of water to prevent UTIs (urinary tract infections). R2 stated R2 would try to hold it so R2 wouldn't have to ask V4 for help. R2 stated V4 acted like V4 didn't want to be bothered. R2 stated V4…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-06-07 · tag F0801 — widespread
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to employ a Certified Dietary Manager. This failure has the potential to affect all 80 residents residing in facility. Findings include: The facility Long-Term Care Facility Application for Medicare and Medicaid dated 6/04/2024 documents 80 residents reside in the facility. On 6/4/24-6/7/24 through daily rounding in the dietary department there were no observations made of a Certified Dietary Manager. On 6/4/24 at 11:50 AM facility kitchen staff were carrying out the daily dietary duties, plating and serving lunch meal and preparing foods for the next meal. On 6/4/24 at 11:55 AM V7 Dietary Aide stated the facility has not had a dietary manager in 'almost a year'. On 6/5/24 at 9:45 AM V1 Administrator confirmed the facility does not have a Certified/Dietary Manager. V1 stated the role has been empty for six months. V1 stated the facility has made an offer to a perspective DM but has not hired anyone yet. V1 stated the Registered Dietician (RD) is onsite monthly and reviews resident charts remotely every week. V1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-06-07 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain kitchen equipment in a clean sanitary condition, to prevent potential cross-contamination and potential food-borne illness and failed to dispose of outdated dry storage food products. This failure has the potential to affect all 80 residents residing in the facility. Findings include: On 6/6/24 between 9:05 am - 10:45 am during the kitchen tour intermittently with V23, Head [NAME] and V24, Cook. 1.) On 6/6/24 at 9:05 am the commercial ice machine was soiled with a built- up of rust on the bolts of the top angled door that hung inside over the ice. V24 confirmed the observation and stated, 'that needs to be cleaned.' 2.) On 6/6/24 at 9:08 am, the metal shelf under the commercial coffee maker containing numerous steam table pan covers. The shelf was covered in rust. V24 confirmed the observation and stated the facility has had a problem with the coffee maker leaking for a long time, and maintenance will have to look at this. 3.) On 6/6/24 at 9:12 am the countertop, under the commercial juice dispenser…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-07 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to honor residents' right to dignity by failing to provide timely toileting needs for a resident and by staff talking amongst themselves throughout residents' meal service, while providing feeding assistance to residents. These failure affected seven residents (R5, R27, R30, R41, R46, R62 and R80) out of 35 residents reviewed for dignity on the sample list of 35. Findings Include: 1.) On 6/4/24 at 11:30 am, R62 stated she uses a bedpan. Staff has to help her, and she waits for long periods to go, and has to hold it. If they don't come quick enough R62 (voids of bowel and bladder) in the bed, then staff have to clean her up. R62's Minimum Data Set (MDS) dated [DATE] documents a Brief Interview of Mental Status (BIMS) score of 13 out of a possible 15, indicating no cognitive impairment. The same MDS documents R62 is always continent of bowel and bladder. R62's Care Plan dated 05/05/2024 documents the following: (R62) requires assistance of 2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-07 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed to maintain and store respiratory equipment in a clean sanitary manner, off the floor and failed to date respiratory equipment when changed. These failures affected four of seven residents (R8, R30, R33, R55) reviewed for respiratory/oxygen on the sample list of 35. Findings Include: The facility's Oxygen Therapy policy dated 3/16/17 documents it is the policy of the facility to provide a source of oxygen to persons experiencing an insufficient supply of oxygen. The humidifier bottles will be attached to the tank flow meter. Oxygen set-up (cannula/mask, tubing) must be exchanged every seven days. On 6/6/24 at 12:30 PM V3 Registered Nurse/Nurse Manager confirmed respiratory equipment should be stored in a sanitary way (a bag) in order to keep tubing and masks off of the floor and other surfaces. V3 also confirmed oxygen humidifier bottles should be off the floor and connected to the oxygen concentrator. V3 also confirmed nebulizer masks,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-07 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to prevent cross contamination during meal service by not using hand hygiene when assisting residents to eat for five (R27, R40, R46, R56, R80) residents out of five residents reviewed for Infection Control in a sample list of 35 residents. Findings include: 1.) R56's undated Face Sheet documents R56's medical diagnoses as Diabetes Mellitus Type II, Dysphagia, Anemia, History of Methylicillin Resistant Staphaureus (MRSA), History of Skin Infection, Morbid Obesity and Heart Failure. R56's Minimum Data Set (MDS) dated [DATE] documents R56 as requiring assistance with setting up her meal tray. On 6/5/24 at 11:40 AM V8 Certified Nurse Aide (CNA) used V8's bare hand to move R56's cut pieces of beef cutlet from one side of R56's plate to the other side. V8 did not use hand hygiene and was not wearing gloves. R56 then picked up her fork and ate the same pieces of beef cutlet that V8 CNA had moved with her bare hand. On 6/6/24 at 11:05 AM V8…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-07 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to report an allegation of verbal and physical abuse of a resident by a staff member to the Abuse Coordinator. This failure affects one (R1) resident reviewed for abuse on the sample list of 35. Findings include: R1's undated Face Sheet documents R1's medical diagnoses of Postural Kyphosis, Hypertension, Anxiety Disorder, Altered Mental Status, Dysuria, Overactive Bladder, Open Angle Glaucoma, Corneal Edema and Macular Degeneration. R1's Abuse Investigation dated 4/12/24 documents V29 (R1's Power of Attorney/POA) alleged that V28 Certified Nurse Aide (CNA) was 'rough' with R1 during cares, yelled at and was rude to R1 and left R1 in wet clothes after providing a shower to R1. On 6/6/24 at 11:50 AM V1 Administrator stated V1 was made aware of this incident on 6/6/24. V1 Administrator stated I never knew anything about this. It was not reported because this is the first, I am hearing about it. I will report it now. On 6/6/24 at 12:00 PM V2 Director of Nurses (DON) stated V28 Certified Nurse Aide (CNA) was given a written warning…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-07 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow physician orders one (R339) resident reviewed for infection in the sample list of 35 residents. Findings include: R339's undated Face Sheet documents R339's diagnosis as: Enterocolitis due to Clostridium Difficile, not specified as recurrent. R339's Care Plan dated 5/24/24, documents administer antibiotics as ordered. R339's Discharge Documentation dated 5/23/24, documents R339 discharged on 5/23/24. This same discharge documents R339's Primary Discharge Diagnosis as Clostridium Difficile. R339's Patient Discharge Instructions dated 5/23/24, documents Fidaxomicin 200 milligrams (mg) oral tablet 1 tablet oral two times a day for ten days; last dose 5/23/24 AM, next dose 5/23/24 PM. R339's Medication Administration Record (MAR) dated 5/23/24 - 6/7/24, documents Dificid (fidaxomicin) 200 mg tablet by mouth twice a day. This same MAR documents this antibiotic as not given on 5/23/24 PM dose as it documents on the discharge instructions to be given; not given on 5/26/24, twice a day; and 5/27/24 not given the AM dose. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-07 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to prevent cross contamination during urinary catheter care for one (R55) resident out of four residents reviewed for Catheter Care in a sample list of 35 residents. Findings include: R55's undated Face Sheet documents R55's medical diagnoses as Parkinson's Disease, Malignant Neoplasm of Prostate, Bladder-Neck Obstruction, Emphysema, Macular Degeneration, Muscle Wasting and Atrophy, Weakness, and history of Traumatic Subdural Hemorrhage with loss of conscious and Shortness of Breath R55's Physician Order Sheet (POS) dated June 2024 documents a physician order to provide urinary catheter care every shift. R55's Minimum Data Set (MDS) dated [DATE] documents R55 as cognitively intact. This same MDS documents R55 as dependent on staff for bathing, personal hygiene, and toileting. On 6/6/24 at 10:30 AM V11 Certified Nurse Aide (CNA) completed urinary catheter care for R55. V11 CNA wore the same pair of gloves through the entire procedure. V11 CNA…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-07 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to complete Psychotropic Medication Assessments for two of five (R43, R343) residents reviewed for Unnecessary Medications in the sample list of 35. Findings Include: The Psychopharmacological Drug Usage Procedure dated 10/18/17 documents a Psychopharmacological Drug is a medication used for managing behavior, stabilizing mood, or treating psychiatric disorders. Residents using psychopharmacological medications must have an initial assessment with quarterly reassessments to provide a data base for the Care Plan and Gradual Dose Reduction Program. 1. R43's Face Sheet dated June 2024 documents R43 is diagnosed with Dementia with Behavioral Disturbances and Depression. R43's Physician Order Sheet dated June 2024 documents R43 is prescribed Citalopram (Antidepressant) 15 milligrams daily and Olanzapine (Antipsychotic) 2.5 milligrams daily. On 6/6/24 at 3:30 PM V3 Registered Nurse (RN) Nurse Manager confirmed R43 has not had a Psychopathological Observation (Assessment) in the last year. 2. R343's Face Sheet dated June 2024…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-07 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide meals at a palatable temperature for two residents (R51, R52) out of two residents reviewed for meal service in a sample list of 35 residents. Findings include: The facility dietary spreadsheet titled 'Week at a Glance Week One' documents the lunch meal for 6/5/24 consisted of beef cutlet with gravy, baked potato with sour cream and margarine, copper penny salad, bread and margarine, Jello cake with whipped topping and a beverage. 1.) R51's Minimum Data Set (MDS) dated [DATE] documents R51 as cognitively intact. R51's Physician Order Sheet (POS) dated June 2024 documents a physician order for a regular consistency diet. On 6/5/24 at 12:29 PM R51 stated the food is cold. R51 stated By the time the food gets to my room it is cold. I don't like eating in the dining room like cattle. The gravy on today's meat was ice cold. I tried one bite and that was enough. On 6/5/24 at 12:00 PM V24 walked R51's lunch meal from holding bin sitting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-07 · tag F0805 — failed to prepare food in a form residents can eat — isolated
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to serve a modified diet as ordered for one (R41) of six residents reviewed for dining on the sample list of 35. Findings include: R41's Minimum Data Set, dated [DATE] documents R41 has severe cognitive impairment. R41's Physician Order Sheet documents R41's diet order start date was 7/22/22 as follows: Diet is to be liquidized with nectar thick liquids. On 6/5/24 at 12:00 PM, R41 being fed by V13, Certified Nursing Assistant (CNA). V13, CNA feed R41 by pouring R41's pureed liquidized foods by nosey cups into R41's mouth. The pureed food was pureed then thickened to a nectar consistency. R41's meal consisted of a beef cutlet with gravy, mashed potatoes and strawberry cake, and thickened nectar consistency beverages. R41's also had watered down-like tomatoes soup, un-thickened. V13, CNA fed R41 the watered down like tomatoes soup via a nosey cup. R41 started coughing, immediately and repeatedly. V10, Licensed Practical Nurse/Minimum Data Set…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-13 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure a resident was free from abuse by another resident. This failure affects two (R3, R2) of three residents reviewed for abuse in a sample list of three. Findings Include: R3's Event Report dated [DATE] at 3:59PM documents (R3) was sitting in hallway when (R3) was approached by (R2) who struck (R3) in her right eye with a clenched hand. (R3) immediately stood up from chair and grabbed the (R2's) wrist and struck (R2) in the right jaw area with a clenched hand. Staff intervened immediately and both residents were separated. (R3's) right eye is slightly bloodshot and a cold compress was applied. (R3) remains angry and staff are sitting with (R3) at present. R3's Care Plan revised [DATE] documents the following diagnoses: Alzheimer's Dementia with Behavioral Disturbance, Mood Disturbance and Anxiety. This Care Plan also documents (R3) displays rejection of care behaviors such as refusing to change clothes when incontinence occurs, this behavior occurs…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-06-28 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview, and record review the facility failed to employ a full time Director of Nursing. This failure has the potential to affect all 66 residents residing in the facility. Findings include: On 6/26/23 from 9:00 AM to 4:00 PM, 6/27/23 from 8:15 AM to 4:00 PM, and 6/28/23 from 8:15 AM to 3:30 PM, a Director of Nursing was not present in the building. On 6/27/23 at 11:00 AM, V1 Administrator stated there has not been a Director of Nursing employed by the facility since April 28th, 2023. The facility's Resident Census and Conditions of Residents report dated 6/26/23 documents there are 66 residents residing in the facility with 13 skilled care residents, eight residents with indwelling catheters, two residents on Hospice care, two residents receiving intravenous therapy, three residents with ostomies, 15 residents with injections, and 41 residents receiving psychotropic medications.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-06-28 · tag F0801 — widespread
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview, and record review, the facility failed to employ a clinically qualified Director of Food and Nutrition Services. This failure has the potential to affect all 66 residents residing in the facility. Findings include: On 6/27/2023 at 12:05PM, V14 (Dietary Manager) was actively supervising dietary operations in the facility kitchen. V14 reported being the full-time manager of the facility food service and reported not being a clinically qualified Certified Dietary Manager or having the equivalent training. The Resident Census and Conditions of Residents report (6/26/2023) documents 66 residents reside in the facility.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-28 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review the facility failed to accurately document R42's advanced directive in one (R42) of 24 residents reviewed for advanced directives from a total sample list of 30. Findings include: On 6/26/23 at 12:06 PM, R42's active physician orders document full code status dated 1/26/23. On 6/26/23 at 12:07 PM, R42's advanced directive documents a do not resuscitate order dated 1/26/23. On 6/27/23 at 1:30PM, V9 Social Services Director said that advanced directives should be documented clearly on the chart. The facility provided policy, Advanced Directives dated February 2018 documents the advanced directives policy is to ensure that the resident's choices regarding advanced directives are followed and that those choices are documented clearly in the medical record.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure a safe transfer for one of 24 residents (R17) reviewed for skin conditions on the sample list of 30. Findings include: On 6/28/23 at 11:00 AM, R17 was laying in bed. When asked how her (R17) head had gotten bruised, R17 pointed to her forehead and stated they hit me with the lift. R17's Nurse's noted dated 6/02/2023 at 10:43 PM documents, CNA (V8, Certified Nurse's Aide) reported resident hit head on lift when getting into bed. quarter size, round green bruise observed on forehead. Ice pack applied to area and resident has had no c/o (complaints of) pain. On 6/27/23 at 9:32 AM, V8 CNA stated V8 was putting R17 to bed and R17 was leaning forward as V8 was bringing the lift closer to R17 to hook up the sling to the mechanical lift. V8 stated the lift arms swiveled and a hook on the arm hit her forehead. V8 stated no one had the swiveling part of the mechanical lift arms stabilized at that time and the lift arms were free to swivel. V8 stated we should have made sure R17 was sitting back when bringing the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-28 · tag F0847 — isolated
    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure resident representatives for two residents understood the binding arbitration agreement they signed for two of three residents (R47 and R268) reviewed for binding arbitration in a sample list of three residents. Findings include: 1. R268's face sheet printed 6/28/23 documents R268 was admitted to the facility 6/16/23 and V10 is documented as R268's representative. The list of residents who do/do not have arbitration agreements provided 6/27/23 documents R268's Power of Attorney has signed a binding arbitration agreement. On 6/27/23 at 12:22PM V10 stated I wasn't aware I signed a binding arbitration agreement. I don't even know what that is. 2. R47's face sheet printed 6/28/23 documents R47 was admitted to the facility 3/6/20 and V11 is documented as R47's representative. The list of residents who do/do not have arbitration agreements provided 6/27/23 documents R47's Power of Attorney has signed a binding arbitration agreement. On 6/27/23 at 12:30 PM V11 stated I don't think I signed anything they called a binding…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-28 · tag F0908 — failed to keep essential equipment working — isolated
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to provide a properly working bed and door in one (R62's) resident room of 24 resident rooms reviewed for properly working essential equipment, from a total sample list of 30. Findings include: On 6/26/23 at 2:38 PM, a sign was on R62's door stating to please keep R62's door closed; however, the door was cracked open. On 6/26/23 at 2:38 AM, R62 was laying in bed with a right below knee amputation. R62's stump was wrapped, and each side of the electric bed had a small side rail attached near the head of the bed. On 6/26/23 at 2:39 PM, R62 said that his bed did not work correctly and that it hadn't worked correctly since he was admitted to this room. Additionally, R62 stated that his door would not close without being slammed and that he liked his privacy. On 6/26/23 at 2:40 PM, R62 demonstrated that the foot portion of the mattress would not elevate nor lower using the bed control and that the left side (side toward the door) side rail was not affixed to the bed. On 6/27/23 at 1:12 PM, R62's door was closed and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-28 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to provide a working call light for one (R58) of 24 residents reviewed for call lights from a total sample list of 30. Findings include: On 6/26/23 at 11:02 AM, V13 Family Member stated, Mom (R58) is blind and her call lights don't work in her room. We sit with her every day and before we leave at night, we unplug the cord from the wall and then plug it back in, so she has at least one push at night while we are gone. We have told them about this, and it still isn't fixed. Obviously, Mom can't unplug it from the wall, so that she can have a call light. On 6/26/23 at 11:08 AM, V13 Family Member pushed both call lights in R58's room, but neither alarmed. On 6/26/23 at 11:10 AM, V13 Family Member unplugged the call light from the wall and then plugged it back into the wall, resulting in both call lights working. On 6/27/23 at 1:15 PM, V3 Maintenance Director stated, Sometimes our call lights get moist with humidity. I went down there this morning and dried off the plug in on the wall. A bunch of them get like that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2023-06-28 · tag F0803 — failed to meet residents' dietary needs — widespread
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview, and record review, the facility failed to serve bread as planned on the menu. This failure has the potential to affect all 66 residents residing in the facility. Findings include: On 6/27/2023 during the lunch meal, no buttered bread was present at the service line in the facility kitchen and no bread was served to any residents throughout the facility dining areas and resident rooms. The facility Diet Spreadsheet (6/27/2023) documents all residents were to receive buttered bread during the lunch meal on 6/27/2023. On 6/27/2023 at 12:05PM, V14 (Dietary Manager) stated They (facility residents) should have been (served buttered bread during the lunch meal) and I don't think any went out (to the dining areas) today. The Resident Census and Conditions of Residents report (6/26/2023) documents 66 residents reside in the facility.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$77,985 in federal fines across 2 penalties. 1 Medicare payment denial on record.

  • $28,985 — penalty dated 2026-05-07
  • $49,000 — penalty dated 2025-10-23
  • Medicare payment denial — starting 2025-05-31 for 13 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to UNLIMITED DEVELOPMENT, INC. — 10 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.5-1.5 vs chain
Health inspection 2 of 52.6-0.6 vs chain
Staffing 2 of 52.5-0.5 vs chain
Quality measures 1 of 52.4-1.4 vs chain
The other 9 homes this chain runs (chain average 2.5★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
DAILEY, KARENIndividualW-2 MANAGING EMPLOYEEsince 02/02/2006
FINKE, AUDREYIndividualCORPORATE DIRECTORsince 08/30/2018
GILMORE, JERRYIndividualCORPORATE DIRECTORsince 02/02/2006
HANEY, DAVIDIndividualCORPORATE DIRECTORsince 02/02/2006
WAGNER, ROBERTIndividualCORPORATE DIRECTOR; CORPORATE OFFICERsince 02/02/2006
WILSON, RONALDIndividualCORPORATE OFFICERsince 08/30/2018
UDI #3, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 02/02/2006

CMS files one row per role, so the 8 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.8M
Net patient revenuemost recent cost report
-15.9%
Operating marginrevenue minus expenses
$463K
Related-party expense5% of expenses
Who pays — share of resident-days
Medicaid 59%Medicare 18%Other / private 23%

This home reported $463K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$360per resident / day
operating cost
$10,930per month
≈ monthly operating cost
$310per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.

Typical monthly cost in Illinois
$8,304/mo
Nursing home (semi-private)
$9,216/mo
Nursing home (private)
$6,219/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145441. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-02, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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