Pittsfield Manor
610 Lowry Street, Pittsfield, IL 62363 · For profit - Corporation · 89 certified beds · (217) 285-5200 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- CMS has flagged it for abuse
- it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Jun 2026
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (42) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $212,564 in federal fines (most recent 2026-01-20)
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
- its facility-reported quality-measure rating is low (2/5)
- nursing-staff turnover (64%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 1 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 32.5% | 13.4% | 15.4% | worse |
| Long-stay residents who lose too much weight | 5.3% | 6.3% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 1.2% | 0.9% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 6.5% | 1.5% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 5.6% | 54.2% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 4.8% | 3.1% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 32.5% | 14.3% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 22.9% | 18.3% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 98.8% | 91.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.8% | 4.8% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 23.7% | 20.6% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 22.5% | 21.7% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 1.4% | 2.2% | 1.4% | typical |
| Short-stay residents given the seasonal flu vaccine | 86.7% | 63.1% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 17.0% | 26.1% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 23.3% | 13.9% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.47 | 2.02 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 3.58 | 2.22 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
48.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 63 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 63.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 38 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.17 therapist hours per resident per day in 2026Q1 — more than 16% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 7% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 48.5%CMS range 39.8–59.4 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.4%CMS range 7.3–14.6 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 63.2% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 60.5% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 57.9% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 88.1% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 14.3% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.9%CMS range 4.3–14.4 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.14 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 89 beds and averages 66.2 residents a day — about 74% occupied, or roughly 23 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.84 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.39 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.59 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.57 hrs/resident/day on weekends vs 3.95 on weekdays — 10% thinner on weekends. RN hours go from 0.44 to 0.26 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 64% is well above the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
42 citations, most serious first. The 15 most serious are shown; the remaining 27 are one tap away and print in full.
- Immediate jeopardy · Lcited before2024-01-02 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to implement a system to track and trend infections, and failed to implement infection control procedures including isolation precautions and personal protective equipment (PPE) to prevent the spread of infection. These failures resulted in 23 residents devloping Gastroenteritis, including 8 residents (R10, R29, R32, R37, R41, R52, R56, R160) currently experiencing Gastroenteritis in the facility. These failures have the potential to affect all 58 residents in the facility. The Immediate Jeopardy began on 12/3/23, when R56 developed Gastroenteritis and the facility failed to implement isolation precautions including personal protective equipment. Subsequently, 22 other residents have developed Gastroenteritis. On 12/21/23 at 2:52 PM, V1, Administrator, V2, Director of Nursing, V14, Infection Preventionist, and V51, Regional Director, were notified of the Immediate Jeopardy. The surveyors confirmed by observation, interview, and record review, the Immediate Jeopardy was removed on 12/21/23, but noncompliance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-12-09 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide timely treatment for 1 of 3 residents (R68) reviewed for change of condition in the sample of 33. This failure resulted in R68 delay in treatment and requiring hospital admission. Findings include: 1. R68's nursing notes, dated 12/01/2024 at 10:17 AM, documents attempted to contact radiology for x-ray results and left message on answering machine. R68's nursing notes, dated 12/1/2024 at 1:23 PM, documents, contacted Nurse Practitioner unable to obtain x-ray results and resident continues with decline in physical mobility, cough with yellow sputum, afebrile, wheezing bilateral upper lobes. and received NO (nurse order) for Ceftriaxome IM QD (daily) x 3 days. CBC (complete blood count) and CMP (comprehensive metabolic profile) on Monday 12-02-24. R68s' nursing notes, dated 12/01/2024 at 11:13 PM, documents, resident experiencing nasal congestion, denies dyspnea or shortness of breath. Resident afebrile at 98.4 F. Diffuse wheezing auscultated to bilateral lungs. Resident denies experiencing a productive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-05-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to supervise and prevent an altercation for 2 of 2 (R3, R4) residents, reviewed for incidents and accidents in a sample of 5. This failure resulted in R4 being sent to the local emergency department after an altercation with R3 and sustaining facial contusion, contusion of both forearms and contusion to her right shoulder. Finding includes: R3's Minimum Data Set, dated [DATE], documented R3 was unable to complete the questions to gauge his cognition. It continued to document he was severely impaired for decision making, Physical behavioral symptoms directed towards other that had been occurring for 1 to 3 days and that he also had the ability to put others at significant risk for physical injury. R3's Face Sheet, undated, documented diagnoses of Dementia with agitation, Dementia with Anxiety and Blindness Right and Left eye. R3's Care Plan, dated 8/8/2023, documented, When (R3) is displaying s/s of behaviors offer to call his wife (V16, R3's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-01-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review, the facility failed to assess residents for fall precautions, failed to implement appropriate fall interventions, and failed to ensure resident safety during transfers, for 5 of 7 residents (R6, R8, R10, R20, R27) reviewed for falls and transfers in the sample of 44. This failure resulted in R6 having a fractured left hip and having a closed vs open reduction of her left hip with nailing surgery. The findings include: 1. R6's Face Sheet, undated, documents R6 was admitted to the facility on [DATE], with the diagnoses of Dementia, Atrial Fibrillation, Major depressive disorder, Type 2 Diabetes Mellitus (DM), and Left femur fracture. R6's Care Plan, dated 3/02/23, documents R6 is at risk for falls related to diagnosis of dementia, unsteadiness on feet, muscle wasting and atrophy, depression, incontinence and use of psychotropic medication. Interventions: 12/18/23: Staff to keep resident within view while in common area, 12/12/23: Occupy resident with meaningful…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2022-11-22 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide timely treatment of a fall with suspected fracture for 2 of 12 residents (R32, R151) in a sample of 33. This resulted in R32 going 2 days without treatment of her fractured elbow and R151 not receiving a timely Xray for a right wrist fracture. Findings include: 1. R32's diagnoses include Age-related osteoporosis without current pathological fracture, Pain in right elbow, unspecified fracture of shaft of right ulna, subsequent encounter for closed fracture with routine healing, multiple fractures of pelvis with stable disruption of pelvic ring, subsequent encounter for fracture with routine healing. R32's Minimum Data Set (MDS), dated [DATE], documents a Brief interview of mental status as a 14 which indicates R32 is cognitively intact. R32's MDS also documents R32 as limited assist of one staff member with transfers, bed mobility, walking, dressing, toilet use and hygiene. R32's Progress Note dated 7/22/2022 at 6:03 PM written by V17, Licensed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-04 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents were free from theft for 2 of 2 residents (R1, R2) reviewed for misappropriation of property in the sample of 5.Findings include: 1. R1's undated face documents R1 admitted to the facility on [DATE]. R1's face sheet documents diagnoses of: Type 2 Diabetes Mellitus with other circulation complications, low back pain, unspecified pain left hip. R1's Minimum Data Set (MDS), dated [DATE], documents R1 has moderate cognitive impairment with a Brief Interview of Mental Statis (BIMS) of 12. On 6/2/2026 at 9:39AM, R1 was sitting in her room in her wheelchair. R1 stated she had had her debit card stolen. R1 stated one night, in middle of night, a Certified Nursing Assistant (CNA) was in her room looking around and when R1 asked her what she was doing she told R1 she was looking for her ear bud. R1 stated a few days later, R1 noticed her debit card was missing. R1 stated she reported the incident and the facility took care of it. R1 stated she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-12-09 · tag F0761 — failed to label and store drugs safely — widespreadEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to properly store medication, label tuberculin vial, and maintain medication carts locked. This has the potential to affect all 80 residents living in the facility. Findings include: 1. On 12/2/2024 at 10:30 AM, Memory Lane medication Cart was observed unlocked and out of sight of nurses. 2 nurses observed sitting at the nurse's station with back to medication cart. On 12/9/2024 at approximately 11:00 AM V2, Director of Nursing, stated she expects the medication carts to be locked when not in use. 2. On 12/2/24 at 11:45 AM, V4, Registered Nurse (RN), was seen walking away from her med cart, which was unlocked, and computer screen open to resident, sitting next to nurses desk and by dining room. V4 opened the med room and attempted to open fridge, but could not find a key that would open the fridge.V4 contacted Director of Nursing (DON), attempted keys from other floor, and still not able to open. On 12/2/24 at 12:22 PM, Maintenance was called to cut lock off when the DON came with keys that she had in her office…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-12-09 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, observatoin, and record review, the facility failed to store food products and wash hands to prevent food borne illness. This failure has the potential to affect all 80 residents living in the facility. Findings include: On 12/02/24 at 8:56 AM, the kitchen was entered for initial tour. A large plastic storage container of flour did not have a lid on it. A large plastic storage container of roll oats and thickener both had a measuring cup in them with the handles in the product. A bag of brown sugar has a measuring spoon in it laying on top of the brown sugar. In the walk in refrigerator on the bottom shelf there is a box of beef on top of a box of pork which is on top of box of pork. These 3 boxes are not separated by drip tray. On 12/5/24 at 11:37 AM, V22, Dietary Aide, donned gloves with no hand hygiene, made a grilled cheese sandwich, removed gloves, put bread away, went to the walk-in refrigerator and put cheese away, came out of the walk-in and removed gloves, and washed hands. On 12/5/24 at 11:53 AM, V22 grabbed a glove and entered the walk-in refrigerator.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-09 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — patternProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review, the facility failed to provide timely and complete incontinence care, including proper hand hygiene and glove changes for 5 of 5 residents (R8, R34, R36, R46, R76) reviewed for incontinence care in the sample of 33. The findings include: 1. R8's Face Sheet, undated, documents R8 was admitted to the facility on [DATE], with diagnoses of Need for assistance with personal care, muscle weakness/wasting and atrophy, Lack of coordination, Generalized anxiety disorder, Depression, Vitamin deficiency, and Chronic obstructive pulmonary disease. R8's Care Plan, dated 11/11/24, documents R8's Resident Care Information: R8 is to be assessed for incontinence of bowel and bladder every 2 hours, Bowel and Bladder: Incontinent x2 assist, Incontinence Products Briefs: standard XL brief, Offer bed pan for toileting. R8's Minimum Data Set (MDS), dated [DATE], documents R8 is cognitively intact and is dependent on staff for other Activities of Daily Living (ADLs). R8 is always…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-09 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. On 12/03/24 at 11:25AM, during incontinent care on R36, V8, CNA, with gloved hands, wet wash cloths. V8 wiped front to back, and with visible stool on gloves of right hand, V8 used left hand to remove glove from right hand . No hand sanitizing done prior to donning new right glove. 4. On 12/03/24 at 9:58AM, V8, CNA, entered room and placed a gait belt on R46, assisted R46 to stand with walker, and walked R46 to bathroom within room. V8, CNA, donned gloves V8 did not sanitize hands prior to donning gloves. V8 placed adult diaper and wipes on back of stool; adult diaper fell on floor. V8, CNA, doffed gloves and got another diaper from drawer. V8, CNA, did not sanitize hands prior to removal or donning new gloves. V8 removed adult diaper, which had stool in it, as verified by V8, CNA. V8 removed gloves; did not sanitize hands prior to donning gloves. V8 then took clean wipes standing behind resident at back of stool and swiped from from to back twice then got another wipe and cleansed rectal area. V8 then…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-09 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to prevent abuse for 1 of 1 residents (R63) reviewed for abuse in the sample of 33. Findings include: R63's Face Sheet, print date of 12/9/24, documents R63 was admitted on [DATE] and has a diagnosis of Dementia. R63's Minimum Data Set, dated [DATE], documents R63 is severely cognitievely impaired. R73s' Face Sheet, print date of 12/3/24, documents R73 was admitted on [DATE] and has diagnosis of Dementia with psychotic disturbance. R73's Minimum Data Set, dated [DATE], documents R73 is severely cognitively impaired. R73's Nurses Note, dated 11/03/2024 09:29 PM, documents, CNAs (Certified Nurses Aides) observed res. (resident) go into wife's (R63s') room, argue with her, and then hit her in face x 2. Staff intervened and assisted res. out of room. Res. very HOH (hard of hearing) and has difficulty understanding others. Appears to get frustrated with wife and staff d/t (due to) not understanding. Attempted to use communication board or writing things out on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-09 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report an allegation of abuse to the Illinois Department of Public Health for 1 of 1 resident (R63) reviewed for abuse in the sample of 33. Findings include: R63's Face Sheet, print date of 12/9/24, documents R63 was admitted on [DATE] and has a diagnosis of Dementia. R63's Minimum Data Set, dated [DATE], documents R63 is severely cognitievely impaired. R73's Face Sheet, print date of 12/3/24, documents R73 was admitted on [DATE] and has diagnosis of Dementia with psychotic disturbance. R73's Minimum Data Set, dated [DATE], documents R73 is severely cognitively impaired. R73's Nurses Note, dated 11/03/2024 09:29 PM, documents, CNAs (Certified Nurses Aides) observed res. (resident) go into wife's (R63s') room, argue with her, and then hit her in face x 2. Staff intervened and assisted res. out of room. Res. very HOH (hard of hearing) and has difficulty understanding others. Appears to get frustrated with wife and staff d/t (due to) not understanding.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-09 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to investagate an allegation of abuse for 1 of 1 resident (R63) reviewed for abuse in the sample of 33. Findings include: R63's Face Sheet, print date of 12/9/24, documents R63 was admitted on [DATE] and has a diagnosis of Dementia. R63's Minimum Data Set, dated [DATE], documents R63 is severely cognitievely impaired. R73's Face Sheet, print date of 12/3/24, documents R73 was admitted on [DATE] and has diagnosis of Dementia with psychotic disturbance. R73's Minimum Data Set, dated [DATE], documents R73 is severely cognitively impaired. R73's Nurses Note, dated 11/03/2024 09:29 PM, documents, CNAs (Certified Nurses Aides) observed res. (resident) go into wife's (R63s') room, argue with her, and then hit her in face x 2. Staff intervened and assisted res. out of room. Res. very HOH (hard of hearing) and has difficulty understanding others. Appears to get frustrated with wife and staff d/t (due to) not understanding. Attempted to use communication board or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-09 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview record review, the facility failed to provide 2 of 5 residents (R46, R73) with written documentation as to why they were being sent to the hospital, for residents reviewed for transfer in the sample of 33. Findings include: 1. R73's Face Sheet, print date of 12/3/24, documents R73 was admitted on [DATE] and has diagnosis of Dementia with psychotic disturbance. R73's Minimum Data Set, dated [DATE], documents R73 is severely cognitively impaired. R73's Nurses Note, dated 11/06/2024 03:54 PM, documents, Resident returned from (local Emergency Room) with no new orders or changes in condition. Per the hospital record, no new findings were identified. The left pupil, which had been noted as dilated earlier, was documented in the hospital as a previous finding from an earlier event (likely related to an injury from a past fire-related incident). This was confirmed in the hospital record, and no acute concerns regarding the pupil were raised. The resident's blood and blood clots in the urine were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-09 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to initiate a level 2 Preadmission Screening and Resident Review (PASARR) for one of 3 residents (R32) reviewed for PASAAR in the sample of 33. Findings include: 1. R32's face sheet, undated, documents diagnoses of Schizoaffective disorder, depressive type, and pervasive developmental disorder, unspecified. R32's PASARR level one report, dated 5/25/2023, documents, there is no evidence of a condition of an intellectual/developmental disability or a serious behavioral health condition. If changes occur or new information refutes these findings , a new screen must be submitted. On 12/05/24 at 1:39 PM V27, Social Services, stated on admission R32 did not have a diagnosis of schizoaffective or pervasive personality disorder. V27 stated when the physician added a diagnosis of schizoaffective disorder and pervasive on 10/10/24, there was no Level 2 PASAAR done. V27, Social Services, stated a level 2 should be done with her change in diagnosis. On 12/9/2024 at 10:45AM, V1, Administrator, stated the facility does not have a policy on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 27 citations
- Potential for harm · D2024-12-09 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the Facility failed to provide feeding assistance for 3 of 5 residents (R8, R41, and R52) reviewed for nutrition and feeding assistance in the sample of 33. The findings include: 1. R41's Face Sheet, undated, documents R41 was originally admitted to the facility on [DATE], with diagnoses of Generalized muscle weakness/wasting, falls, Lack of coordination, Hemiplegia/Hemiparesis affecting left side, Cerebral infarction, Trans Ischemic Attack (TIA), Anxiety disorder, Sacroiliitis, Right artificial shoulder joint, Hypertension (HTN), Anemia, Atrial Fibrillation, Chronic Kidney Disease (CKD) - stage 3, and prediabetes. R41's Care Plan, dated 11/15/24, documents R41 has had a 9% weight loss over 90 days. Interventions: Offer R41 house supplement with breakfast and lunch. It continues 9/18/24: Resident Care Information: Mobility: X1. Encourage ambulation to and from meals with staff assist. Regular diet/thin liquids Assistance for eating: set up; feeds self. R41's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-09 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the Facility failed to provide supplemental shakes as ordered for 1 of 5 residents (R41) reviewed for nutrition and feeding assistance in the sample of 33. The findings include: 1. R41's Face Sheet, undated, documents R41 was originally admitted to the facility on [DATE], with diagnoses of Generalized muscle weakness/wasting, falls, Lack of coordination, Hemiplegia/Hemiparesis affecting left side, Cerebral infarction, Trans Ischemic Attack (TIA), Anxiety disorder, Sacroiliitis, Right artificial shoulder joint, HTN, Anemia, GERD, Atrial Fibrillation, Chronic Kidney Disease (CKD) - stage 3, and prediabetes. R41's Care Plan, dated 11/15/24, documents R41 has had a 9% weight loss over 90 days. Interventions: Offer R41 house supplement with breakfast and lunch. It continues 9/18/24: Resident Care Information: Mobility: X1. Encourage ambulation to and from meals with staff assist. Regular diet/thin liquids Assistance for eating: set up; feeds self. R41's Minimum Data…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-09 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain communication with dialysis center and check patency of a dialysis shunt for 1 of 2 residents (R55) reviewed for dialysis in the sample of 33. Finidngs include: R55's Face Sheet, print date of 12/5/24, documents R55 was admitted on [DATE] and has a dependence on renal dialysis. R55's Minimum Data Set, dated [DATE], documents R55 is cognitively intact. R55's Care Plan, dated 9/9/24, documents, Problem (R55) has end stage renal disease that requires HD (hemodialysis). Approach: Monitor dialysis port / shunt for bleeding. If profuse or quick bleeding, apply direct pressure and contact EMS (Emergency Medical Services). On 12/2/24 at 1:11 PM, R55 stated the Dialysis Center does not use his right arm shunt. He stated it hurts too bad and they use his chest access. R55 stated the staff do not check his shunt. On 12/3/24 at 1:57 PM V28, Licensed Practical Nurse (LPN), stated, There is no written communication between the facility and the dialysis…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-09 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to administer correct dose of medication . There were 28 opportunities with 2 errors resulting in 7.14% medication error rate. The errors involved R41 in the sample of 3 observed during medication administration. Findings include: 1. On 12/3/2024 at 8:35AM, during medication administration, V4, Registered Nurse (RN), handed R4 nasal spray, and R4 was unable to administer. V4, RN, then sprayed one spray of fluticasone propionate nasal spray in each nostril. V4 then removed container of psyllium husk from medication cart. V4 then poured medication in medication cup measuring 30 Milliliters (ML). V4 then asked surveyor if correct dose. V4 then poured psyllium husk back in container and administered one teaspoon (tsp) in glass of water to R41. On 12/05/24 at 10:39 AM, V20, Licensed Practical Nurse (LPN), stated R41's nasal spray fluticasone proprionate is to be administered 2 sprays each nostril. V20, LPN, stated when administering Psyllium husks R41 is to receive 30 cc in med cup. R41's Physician Order (PO), with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-08 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to secure narcotics upon delivery from pharmacy for 4 of 4 residents (R3, R4, R5, R6) reviewed for pharmacy storage. Findings include: On 10/3/24 at 8:06 AM, V1, Administrator, stated, The pharmacy delivered medications and the nurse signed off they were delivered. In the morning, when the nurse went to load the medication into the STAT safe, the Tylenol with codeine was not there. We were unable to find the medications. I don't know if they were taken or if they were even in the order. The nurse was immediately put on suspension. I notified the police department and the DEA (Drug Enforcement Agency) was notified. At the end of investigation, I did terminate the nurse for not following our policy of accepting delivery of medications from the pharmacy. On 10/3/24 at 1:07 PM, V2, Director of Nurses, stated, It takes 2 nurses to load medication into the STAT safe. Pharmacy had delivered the medications between 12 and 1 AM. There where 2 nurses here, but one…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-08 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review, the facility failed to prevent abuse of 1 of 3 residents (R4) reviewed for abuse in the sample of 8. Findings include: R4's Face Sheet, undated, documents, R4 was admitted on [DATE], and has diagnoses of Spastic hemiplegic cerebral palsy, Major depressive disorder, Moderate intellectual disabilities, and Anxiety disorder. R4's Minimum Data Set, dated [DATE], documents R4 is severely cognitively impaired, requires substantial assistance from staff for transfers and toileting, and is always incontinent of bowel and bladder. R4's Abuse Initial and Final Report,dated 9/6/24, documents, It was stated that Shift Key CNA (Certified Nurses Aide) (V7) was yelling at resident (R4). (V4, CNA) was coming to clock in for her shift when she heard (R4) yelling. (V4) immediately went to (R4's) room, where she found the CNA (V7) being verbal with resident, and CNAs hands were on residents arm and shoulder, left side. According to the CNA (V7) the resident was refusing to be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to investigate a fall and provide a new progressive fall prevention intervention in place for 1 of 3 (R1) in the sample of 8. Findings include: R1's Face Sheet, 10/7/24, documents R1 was admitted on [DATE], and has diagnoses of Cerebral infarction due to embolism of right middle cerebral artery and Hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side. R1's Minimum Data Set, dated [DATE], documents R1 is cognitively intact, requires supervision with dining, moderate assistance with bed mobility, and is dependent on staff for transfers. R1's Nurses Note, dated 09/20/2024 07:34 PM, documents, Resident found lying on left side in dining room by aide at 1905. Resident stated he was reaching for a napkin and slid out of his wheelchair. Resident assessed by nurse. Resident A&O (alert and orientated) x4. No injuries noted at time of fall. No c/o (complaint of) pain or discomfort at this time. ROM WNL (range of motion within…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-08 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review, the facility failed to wear Personal Protective Equipment (PPE) for 2 of 3 residents (R2, R8) reviewed for COVID in the sample of 8. Findings include: 1. R2's Face Sheet, print date of 10/7/24, documents R2 was admitted on [DATE]. R2's Progress Note, dated 09/24/2024 09:57 AM, documents, Resident has cough with no production, nasal congestion, body aches, and overall fatigue. Res (resident) was covid-19 tested via rapid test and results were positive. POA (Power of Attorney) notified. Faxed MD (Medical Doctor) to notify and request Paxlovid per res request. Res placed in isolation at this time. On 10/3/24 at 12:19 PM, V8, Certified Nurse Aide (CNA), went to R2's and R7's room with 2 lunch plates. The door has signage documenting a N95 mask, gown, gloves, and eye protection must be worn. There is an isolation cart with supplies outside the door. V8 donned a N95 mask, gloves, and a gown. V7 entered the room without eye protection. On 10/3/24 at 1:25 PM, V8 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-06 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect private health information by using cell phone to take pictures of a bruise for one 1 of 5 residents (R4) reviewed for resident rights in the sample of 10. Findings include: 1. R4's face sheet, dated 4/22/2024, documents in part a diagnosis of Unspecified dementia, unspecified severity, with agitation. R4's Minimum Data Set (MDS), dated [DATE], documents R4 has severe cognitive impairment. On 4/23/2024 at 10:29 AM, V1, Administrator, stated it was acceptable for pictures of R4's bruise to be taken with personal cell phone. V1 stated the picture was sent from a department head. V1 stated she needed to see pictures as R4 was leaving the facility. V1 stated she was three hours away in a meeting. V1 stated she needed the pictures to start an investigation. V1 stated the pictures were deleted. On 4/24/2024 at 10:59 AM, V13, Infection Control Nurse, stated it was brought to her attention R4 had bruises on his arm. V13 stated she took pictures of R4's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-06 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to prevent physical abuse to 1 of 5 residents (R4) reviewed for abuse in the sample of 10. Findings include: 1. R4's face sheet dated, 4/22/2024, documents R4 has a diagnosis of unspecified dementia , unspecified severity, with agitation. R4's Minimum Data Set (MDS), dated [DATE], documents R4 has severe cognitive impairment. R4's event report, dated 4/16/2024 at 9:19AM, documents a purplish-black bruise measuring 3 Centimeters (CM) x 3CM. R4's event report documents unknown activity during bruise. On 4/22/2024 at 3:02 PM, V14, Certified Nursing Assistant (CNA), stated he was assigned to R4 as 1:1 on 4/15/2024. V14 stated he was assigned to R4 for his whole shift.V14 stated R4 was pretty calm, but did get restless. V14 stated they made a couple of laps around the facility with R4 in transfer chair. V14 stated they remained outside in the court yard from 2 PM-5:30 PM because R4 was restless. V14 stated at one time he did try to stand up, but sat back down.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-06 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report an allegation of abuse in a timely manner for 1of 5 residents (R4) reviewed for abuse in the sample of 10. Findings include: 1. R4's face sheet, dated 4/22/2024, documents R4 has a diagnosis of unspecified dementia , unspecified severity, with agitation. R4's Minimum Data Set (MDS), dated [DATE], documents R4 has severe cognitive impairment. R4's event report, dated 4/16/2024 at 9:19AM, documents a purplish-black bruise measuring 3 Centimeters (CM) x 3CM. R4's event report documents unknown activity during bruise. On 4/22/2024 at 3:02 PM, V14, Certified Nursing Assistant (CNA), stated he was assigned to R4 as 1:1 on 4/15/2024. V14 stated he was assigned to R4 for his whole shift. V14 stated R4)was pretty calm, but did get restless. V14 stated they made a couple of laps around the facility with R4 in a transfer chair. V14 stated they remained outside in the court yard from 2 PM-5:30 PM because R4 was restless. V14 stated at one time, he did try…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-06 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to initiate a timely and thorough investigation in response to allegations of abuse concerning residents for 1of 5 residents (R4) reviewed for abuse in the sample of 10. Findings include: 1. On 4/22/2024 12:56 PM, V1, Administrator, stated the undated, unsigned white sheet of paper in the abuse folder for R4 titled (staff) interview was her notes/timeline of her interview with V14. The white sheet has no times on it. On the piece of paper it is documented an employee from shift key had provided 1:1 to R4; there is no statement in the packet, nor was that employee interviewed. V1 was asked by surveyor how she could do a complete investigation without the alleged abuser written statement. V1 stated she does not have written statement yet. V1 stated V13, Infection Control Nurse did send her pictures from phone. R4's abuse investigation packet does not have a written statement or interview from V13. R4's abuse investigation packet failed to document any type of interviews with any staff or residents except for V14, CNA. V1 stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-01-02 · tag F0576 — widespreadEnsure residents have reasonable access to and privacy in their use of communication methods.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to allow residents to receive mail on Saturdays. This failure has the potential to affect all 58 residents living in the facility. Findings include: During the Resident Council Meeting on 12/19/23 from 1:00 PM until 2:00 PM, R22, R28, and R7 stated they do not receive mail on Saturdays. 1. R28's Face Sheet, print date of 12/26/23, documents R28 was admitted on [DATE], and has a diagnosis of Type 2 Diabetes. R28's Minimum Data Set, (MDS), dated [DATE], documents R28 is cognitively intact. 2. R22's Face Sheet, print date of 12/27/23, documents R22 was admitted on [DATE], and has a diagnosis of hypertension. R22's MDS, dated [DATE], documents R22 is cognitively intact. 3.R7's Face Sheet, print date of 12/26/23, documents R7 was admitted on [DATE], and has a diagnosis of Alzheimer's Disease. R7's MDS, dated [DATE], documents R7 is cognitively intact. On 12/26/23 at 11:10 AM, V3, Social Service Director, stated the mail is not delivered on Saturday because…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-01-02 · tag F0585 — failed to handle grievances — widespreadHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to have a procedure in place for filing Grievances, understanding what a Grievance is, and implementing a system to track resolutions of a Grievance. These failures have the potential to affect all 58 residents living in the facility. Findings include: 1. On 12/18/23 at 2:07 PM, V4 (R18's wife), stated, His (R18's) cell phone came up missing. The facility knew that it was missing. Someone from the facility called me and told me that they found it in the washer and it no longer worked. No one offered to replace the phone. On 12/18/23 at 2:54 PM, V3, Social Service Director/SSD, stated she has not had any Grievance filed through resident council or any formal Grievances filed. She stated if a small problem arises, she will handle it. We will make a progress note in the chart to document the issue. V3 stated she was unaware of any phone being lost or any laundry missing. V1, Administrator, was present for the conversation, and she agreed the facility just handles things as they come up. V1 stated thatshe was unaware of R18's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-01-02 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review, the facility failed to provide consecutive 8 hour Registered Nurse (RN) coverage in the facility. This has the potential to affect all 58 residents residing in the facility. Findings include: On 12/22/23 at 11:30 AM, the Nursing Working staffing schedule from October 2023 through December 2023 was reviewed with V2, Director of Nursing. The facility did not have consecutive 8-hour RN coverage for the following days: 10/26/2023, 10/29/23, 11/4/2023, 11/7/23, 11/8/23, 11/11/23, 11/20/23, and 12/14/2023. On 12/26/2023 at 10:00 AM V1, Administrator, stated V2 and V14, Registered Nurses, are managers and the managers do not clock in. V2 stated there is not a way to tell what actual days V2 and V14 worked. On 12/29/2023 at 9:05 AM, V1 stated she is currently using agency to assist with staffing. V1 stated V2 does not work the floor. V2 stated she is actively seeking and hiring her own staff. The Long Term Care Facility Application For Medicare and Medicaid (CMS-671), dated 12/18/23, documents 58 residents reside in the facility.
- Potential for harm · F2024-01-02 · tag F0804 — failed to serve food at safe, palatable temperature — widespreadEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide food at palatable temperature for 3 of 3 residents (R7, R22, and R49) reviewed for meal service in the sample of 44. This failure has the potential to affect all residents in the facility. Findings include: 1. On 12/21/23 at 11:17 AM, with a calibrated metal stemmed thermometer, the steam table temperatures were taken. The [NAME] beans were 169.0 degrees Fahrenheit (F), gravy 154.2 degrees F, Hamburgers 133.7 degrees F, diced Turkey 142.3 degrees F, Sweet potatoes 150.6 degrees F, pureed green beans 135.6 degrees F. The service was started at 11:35 AM. On 12/21/23 at 12:16 PM, the hall trays left the kitchen. On 12/21/23 at 12:30 PM, the last meal tray (test tray) was served. The following temperatures were taken using the same calibrated metal stemmed thermometer. The ground chicken was at 110.8 degrees F. It tasted oily and cold. The pureed chicken was at 112.0 degrees F. It tasted cold, was very salty, and did not taste like…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-01-02 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, observation, and record review, the facility failed to maintain the kitchen in a clean an sanitary manner, have hand hygiene products available, throw away expired food, and cover, label, and date left over food to prevent foodborne illness. These failures have the potential to affect all 58 residents residing in the facility. Findings include: On 12/18/23 at 10:00 AM during initial tour of the kitchen the following were noted. 1. On 12/18/23 at 10:00 AM, the kitchen was entered. V17, Dietary Aide, was operating the dish machine. V17 was questioned where the hand sink was located in the kitchen , V17 stated, Over there and pointed to a sink that was 2 feet away. The hand sink was filled with soiled cleaning towels. V17 was questioned if there was another hand sink in the kitchen, V17 stated, Around the corner. This surveyor went to that hand sink and washed her hands. While washing hands, V16, Dietary Manager, came and introduced herself. This surveyor, in the presence of V16, tried to obtain paper towels to dry hands. The dispenser did not have any towels in it.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-01-02 · tag F0867 — failed to act on quality-improvement findings — widespreadSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the QA&A (Quality Assurance Committee) failed to recognize an infection control problem, and the QAPI (Quality Assurance Performance Improvement) committee failed to perform a Performance Improvement Plan (PIP) regarding an infection control problem. This failure has the potential to affect all 58 residents residing in the facility. Finding include: On 12/27/23 at 10:20 AM, V1 (Administrator) was questioned if the committee had recognized the infection control issue of isolation, identifying an outbreak, and tracking and trending of infections. V1 stated, We really never have discussed infection control because we haven't had issues until the last month. We had COVID in October, then in December, and then this GI (Gastrointestinal) issue. On 12/27/23 at 10:25 AM, V1 stated the facility does not have a PIP (Performance Improvement Plan) in writing, but they do them verbally. The Quality Assurance Committee policy, dated 8/20, documents, Quality Assurance Committee is utilized to: Identify areas of concerns. Detect trends or patterns that signal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-01-02 · tag F0947 — failed to train nurse aides adequately — widespreadEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure the required abuse training was complete for 6 of 6 employee records reviewed for abuse. This failure has the potential to affect all 58 residents residing in the facility. Findings include: 1. A Review of V30's, Certified Nurse Aide, (CNA), employee required education records began on 12/21/23 at 1:21 PM. V30's Individual Employee Training Record documents V30's hire date was 11/22/22. V30's Individual Employee Training Record did not indicate completion of Abuse training for 11/22/2022 through 12/21/23. 2. A Review of V44's, CNA, employee required education records began on 12/21/23 at 1:21 PM. V44's Individual Employee Training Record documents V44's hire date was 11/29/21. V44's Individual Employee Training Record did not indicate completion of Abuse training for 11/29/2022 through 12/21/23. 3. Review of V60's, CNA, employee required education records began on 12/21/23 at 1:21 PM. V60's Individual Employee Training Record documents V60's hire date was 10/2/18. V60's Individual Employee Training Record did not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-02 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — patternProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide timely and complete incontinence and for 6 of 6 residents (R6, R8, R9, R10, R25, R29) reviewed for incontinent care in a sample of 44. 1. R6's Face Sheet, undated, documents R6 was admitted to the facility on [DATE], with the diagnoses of Dementia, Major depressive disorder, Type 2 Diabetes Mellitus (DM), and Left femur fracture. R6's Care Plan, dated 3/2/23, documents R6's Bowel and Bladder: Incontinent of bladder and bowel at times Continent/Incontinent Toileting: Every two hours to the toilet, assist of one Incontinence Products- Large pull-up. R6's Minimum Data Set (MDS), dated [DATE], documents R6 has a severe cognitive impairment and requires extensive assistance from one to two staff members for all Activities of Daily Living (ADLs). R6 is occasionally incontinent of urine and always continence of bowel. On 12/18/23 at 12:38 PM, R6 was taken to her room in her wheelchair by V5, Certified Nursing Assistant (CNA), who…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-02 · tag F0881 — failed to use antibiotics responsibly — patternImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to establish an infection prevention and control program that reduces the risk of adverse events, including the development of antibiotic-resistant organisms, from unnecessary or inappropriate antibiotic use for 5 of 5 residents (R9, R23, R36, R50, R210) reviewed for antibiotic stewardship in the sample of 44. 1. The Facility's Monthly Infection Log for the month of October 2023 does not document an organism causing R9's infection. The log documents No for culture and organism is blank. The log also documents R9 was treated with the antibiotic Keflex. R9's Physician Order Sheet (POS), not dated, documents cephalexin capsule; 500 mg; amt: 1 tab (tablet); oral Special Instructions: give 500 mg (milligrams) by mouth twice a day x 7 days starting at 8:00am on 10/07/2023. R9's Medication Administration Record (MAR) for the month of October 2023 documents that R9 received 5 of 14 doses of Cephalexin 500mg. It also documents that R9 received 14 of the 14 doses of Macrobid 100MG. 2. The Facility's Monthly Infection Log for the month…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-11-22 · tag F0761 — failed to label and store drugs safely — widespreadEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to label medications including insulin pens and Tubersol vials when opened per standards of practice and failed to ensure only medications are kept in medication refrigerators. This has the potential to affect all 48 residents living in the facility. Finding include: 1. On 11/21/22 at 10:44 AM, the main nursing station medication room was observed with V24 Registered Nurse (RN). The medication refrigerator had 2 bottles of breast milk and a Tubersol (Tuberculin Purified Protein Derivative) vial that was almost empty. The vial failed to have a date on it. On 11/21/22 at 10:44 AM, V24, stated that the breast milk was hers. On 11/21/22 at 11:30 AM, V1, Administrator, stated that breast milk should not be kept in the medication refrigerator. The Tubersol insert, undated, documents, A vial of Tubersol which has been entered and in use for 30 days should be discarded. 2. On 11/14/22 at 11:30 AM, V10, Licensed Practical Nurse (LPN) went to give R37…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-11-22 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to store food in storage container to prevent contamination, maintain a clean kitchen, label outside food with a name and a date, wash hands upon entering the kitchen and maintain an air gap for an ice machine to prevent the contamination and prevent food borne illness. This has the potential to affect all the 48 residents living in the facility. Findings include: 1.On 11/15/22 at 11:57 AM, V6, Cook, entered the kitchen. V6 went to the steam table and began to serve the noon meal. V6 failed to wash his hands before serving the meal. The Hand Washing Procedure, dated 8/19, documents, When to wash hands: Every time you enter the kitchen or satellite pantry. 2. On 11/15/22 at 11:45 AM the kitchen was observed. There was a metal knife block that holds 7 knives. The top of the block where the knives are inserted was layered in food crumbs. There is a plastic container of dry milk observed with a plastic cup in the dry mix. 3. On 11/15/22 at 12:37 PM, the nourishment room was observed. There is a half drank McDonald's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-11-22 · tag F0868 — widespreadHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to conduct Quality Assessment and Assurance meetings at least quarterly and failed to have an infection preventionist on the committee. This failure has the potential to affect all the 48 residents living in this facility. Findings include: On 11/16/22 at 1:00 PM, V1, Administrator, stated the facility has not conducted a quarterly Quality Assurance meeting in the last year. V1 stated I have no sign in sheets of who attended because we did not meet. V1 stated that they do not have an agenda for Quality Assurance meetings because they haven't had a meeting in over a year. On 11/16/2022 at 2:30 PM V2, Director of Nursing, confirmed the facility has not had a Quality Assurance Quarterly meeting. On 11/14/22 at 9:30 AM V1 stated they do not have an infection preventionist. On 11/16/22 at 2:00 PM V2 stated that the facility does not have an infection preventionist. V2 stated the facility is trying to hire one but currently do not have one. Facility policy titled Quality Assurance Performance Improvement, revised 6/1/22, documents A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-11-22 · tag F0882 — widespreadDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review, the facility failed to employ a Certified Infection Preventionist. This failure has the ability to affect all 48 residents living in the facility. Findings include: On 11/14/22 at 9:30 AM V1, Administrator stated the facility does not have an infection preventionist. On 11/17/22 at 1:43 PM, V2, Director of Nursing, DON, stated that the facility does not have an Infection Preventionist. V2 stated We are trying to fill the position. The policy Infection Control, dated 12/17/19, documents, Infection Control Committee Members. 1. Administrator 2. Director of Nurses 3. Infection Preventionist - designated coordinator of the Infection Prevention Control Program. The Resident Census and Conditions of Residents, CMS 672, dated 11/14/22, documents that facility has 48 residents living in the facility.
- Potential for harm · Dcited before2022-11-22 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility failed to administer medications as ordered. There were 28 opportunities with 2 errors resulting in a 7.14% medication error rate. The errors involved one resident (R3) in the sample of 17 residents observed during medication administration. Findings include: 1. On 11/16/2022 at11:25 AM, V14, Licensed Practical Nurse (LPN) was administering medications for R3. V14 removed a plastic neb vial out of drawer on med cart. Surveyor requested box with order on it, V14 stated not one just laying in drawer by his stuff. V14 then entered medication storage room and attempted to access convenience box medication. V14 was unable to access the convenience box. V14 stated I will get it later. V14 then popped clonazepam, 0.5 milligrams (mg), Gabapentin 300 mg, and Hydrocodone 5/325 mg out of medication card and placed in medication cup. V14 handed medication cup to R3. R3 dropped the Gabapentin 300 mg from medication cup into the front of his shorts. V14 removed medication from R3's shorts and wasted medication. V14 did not administer…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-11-22 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
A. Based on observation, interview and record review, the facility failed to disinfect a multi-use blood glucose machine in between residents' and perform hand hygiene and glove changes to prevent the spread of potential infection for 7 of 10 residents (R3, R4, R20, R21, R30, R36) reviewed for infection control in the sample of 33. B. Based on interview and record review, the facility failed to implement a water policy and procedure to prevent water borne illness including Legionella Disease. This has the potential to affect all 48 residents living in the facility. A. Findings include: 1. On 10/14/22 at 10:43 AM, V10, Licensed Practical Nurse (LPN) entered R20's room and obtained a blood glucose level of 252. When finished she returned to the medication cart and obtained a Micro-Kill Germicidal Alcohol cleansing wipe and placed it down on the cart, V10 then placed the blood glucose machine on top of the wipe and then placed a new cloth over it. V10 failed to cleanse the machine. V10 removed her gloves and failed to sanitize her hands. At 10:45 AM, V10 obtained a blood glucose…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$212,564 in federal fines across 4 penalties. 2 Medicare payment denials on record.
- $33,210 — penalty dated 2026-01-20
- $51,051 — penalty dated 2024-12-09
- $24,027 — penalty dated 2024-05-06
- $104,276 — penalty dated 2024-01-02
- Medicare payment denial — starting 2024-12-31 for 15 days
- Medicare payment denial — starting 2024-01-26 for 13 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to UNLIMITED DEVELOPMENT, INC. — 10 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.5 | -1.5 vs chain |
| Health inspection | 1 of 5 | 2.6 | -1.6 vs chain |
| Staffing | 1 of 5 | 2.5 | -1.5 vs chain |
| Quality measures | 2 of 5 | 2.4 | -0.4 vs chain |
The other 9 homes this chain runs (chain average 2.5★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| TITUS, BILLYE | Individual | W-2 MANAGING EMPLOYEE | since 09/05/2018 |
| FINKE, AUDREY | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER | since 09/05/2018 |
| GILMORE, JERRY | Individual | CORPORATE DIRECTOR | since 04/26/2006 |
| HANEY, DAVID | Individual | CORPORATE DIRECTOR | since 04/26/2006 |
| WAGNER, ROBERT | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER | since 04/26/2006 |
| WILSON, RONALD | Individual | CORPORATE OFFICER | since 09/05/2018 |
| UDI #9, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | since 04/26/2006 |
CMS files one row per role, so the 9 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $408K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145837. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-12-09, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
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