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Center Home Hispanic Elderly

1401 North California, Chicago, IL 60622 · For profit - Limited Liability company · 156 certified beds · (773) 782-8700 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Jan 2025Behavioral-health or dementia-care citation — no harm found (F0741)1 immediate-jeopardy citation$420,046 in federal fines3 Medicare payment denials
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Jan 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (76) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $420,046 in federal fines (most recent 2025-08-02)
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)
  • its facility-reported quality-measure rating is low (1/5)
  • about 24% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 1 of 5

Location & what’s nearby

Hospital
1/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
W North Ave. · (312) 666-3494 · Call to confirm hours
Pharmacy
2750 W North Ave · (312) 432-4510 · Call to confirm hours
Grocery
2701 W North Ave · (773) 278-4447 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship
1357 N California Ave · (773) 227-9985

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 1 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased16.5%13.4%15.4%typical
Long-stay residents who lose too much weight2.3%6.3%5.4%better
Long-stay residents with a catheter left in their bladder0.2%0.9%0.9%better
Long-stay residents with a urinary tract infection2.2%1.5%2.0%worse
Long-stay residents with depressive symptoms62.2%54.2%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury3.5%3.1%3.3%typical
Long-stay residents whose ability to walk worsened13.5%14.3%16.1%better
Long-stay residents on antianxiety or hypnotic medication4.9%18.3%18.9%better
Long-stay residents given the seasonal flu vaccine98.3%91.8%95.3%typical
Long-stay residents with pressure ulcers6.0%4.8%4.7%worse
Long-stay residents with worsening bladder/bowel control17.8%20.6%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table27.0%21.7%17.1%worse
Short-stay residents who newly got an antipsychotic medication4.6%2.2%1.4%worse
Short-stay residents given the seasonal flu vaccine12.8%63.1%79.4%worse
Short-stay residents rehospitalized after admission32.6%26.1%22.6%worse
Short-stay residents with an outpatient ER visit17.8%13.9%12.0%worse
Long-stay hospitalizations per 1,000 resident days3.372.021.67worse
Long-stay outpatient ER visits per 1,000 resident days1.892.221.80typical

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

46.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 29 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

46.0%U.S. median 51.5%
Got home and stayed home
12.2%U.S. median 10.7%
Went back to hospital
40.9%U.S. median 56.6%
Met the expected recovery
0.20U.S. median 0.31
Therapy hours / resident / day
0.08hours / resident / day
Physical therapy
0.09hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Met the expected recovery: 40.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 22 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.20 therapist hours per resident per day in 2026Q1 — more than 22% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 16% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF46.0%CMS range 30.6–64.751.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.2%CMS range 8.2–18.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge40.9%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge45.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge40.9%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified0.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.7%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization9.5%CMS range 5.3–15.67.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.251.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.55
RN hours/ resident / day
0.49
LPN hours/ resident / day
1.82
Aide hours/ resident / day
2.86
Total nurse hours/ resident / day
0.34
RN hoursweekends
45.8%
Total nursing turnover
35.7%
RN turnover

How full it usually is: this home is certified for 156 beds and averages 122.7 residents a day — about 79% occupied, or roughly 33 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.86 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.550 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.82 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.38 hrs/resident/day on weekends vs 3.05 on weekdays — 22% thinner on weekends — a notable drop. RN hours go from 0.64 to 0.34 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 46% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

15
deficiencies at the latest standard inspection (2026-01-23)
19
at the previous standard inspection (2025-01-16)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

76 citations, most serious first. The 22 most serious are shown; the remaining 54 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2024-04-18 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide emergency treatment and care for a resident (R3) with a low oxygen level, in accordance with professional standards of care, and failed to immediately contact 911 for an acute change in condition for R3 based on R3's code status of Do Not Resuscitate. This failure resulted in R3 not receiving timely care and treatment until 6 hours after the change in condition requiring hospitalization with admission diagnosis of Acute Respiratory Failure with Hypoxia (Deficiency In The Amount Of Oxygen Reaching The Tissues), Sepsis, Metabolic Encephalopathy, Severe Sepsis with Septic Shock, Urinary Tract Infection, Acidosis, and Coagulation Defect, and subsequently expiring at the hospital. This failure affected one (R3) of four residents reviewed for change in condition on the total sample list of 23. This was identified as an Immediate Jeopardy that began on 4/04/24. R3's progress notes dated 4/04/2024 at 6:20am by V5 (LPN) documents that at approximately…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-08-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record review, the facility failed to provide adequate supervision during provision of ADL (Activities of Daily Living) care for 1 (R2) resident out of 3 residents reviewed for falls. This failure resulted with R2 falling while at the facility on 06/24/2025 and sustaining a facial laceration requiring sutures.Findings include: R2's admission Record documented that R2's diagnoses (include but not limited to) Type 2 Diabetes Mellitus, repeated falls, Alzheimer's disease, dementia, and laceration part of head (Onset Date: 06/25/2025). R2's (05/13/2025) Minimum Data Set documented, in part Section C. Cognitive Patterns. C0500. BIMS (Brief Interview for Mental Status) Summary Score: no entry. C0700. Short-Term memory Ok: 1 memory problem. C0800. Long-Term Memory Ok: 1. Memory Problem. C1000. Cognitive Skills for daily decision making: 3 severely impaired. Section GG - Functional Abilities. GG0130. Self-Care. E. Shower/bathe self: 02 - substantial/maximal assistance - Helper does more than half of the effort. Helper lifts or holds trunk or limbs and provides more…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-06-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide adequate supervision and monitoring for residents. As a result of these failures, R3 fell in the facility on 05/24/2025, while being showered by staff and sustained facial lacerations requiring 12 sutures. These failures affect three (R3, R4, R5) out of five residents reviewed for supervision and monitoring in a total sample of five residents. Findings include: On 06/07/2025, at 10:01 AM, V5 (Certified Nursing Assistant/CNA) states she is unsure of the name of the resident but heard that a resident on the first floor had stitches on their face. V5 states she heard this information approximately 1 week ago. V5 states since then, the facility has educated them on being careful when showering residents and not to leave them unattended during showers. On 06/07/2025, at 10:08 AM, V6 (CNA) states R3 was the resident who fell in the facility and has a scar on his face. V6 states she was not working in the facility that day. R3 fell but…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-03-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to develop and implement appropriate measures to ensure adequate supervision for three of three residents (R1, R2, and R3) identified at high risk for falls reviewed for falls with injury in the sample. This failure affected R1, R2, and R3 who had multiple falls and unwitnessed falls with lacerations requiring adhesive strips, sutures, and staples to correct the lacerations at the local hospital. Findings include: 1. R1's medical record admission Record showed that R1 was admitted to the facility 11/09/2023. R1 diagnosis list includes but not limited to Alcoholic cirrhosis of liver without ascites, altered mental status, hepatic encephalopathy, abnormal results of liver function studies, alcoholic polyneuropathy, unspecified injury of head, subsequent encounter, anemia, alcohol dependence, uncomplicated, hypertensive heart disease with heart failure, unspecified dementia, unspecified severity, with other behavioral disturbance, thrombocytopenia,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-01-31 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that a resident remained free from mental abuse for one (R5) of three residents reviewed for abuse. This failure resulted in V4 (Former Certified Nursing Assistant/CNA) taking inappropriate photos of R5 and sending them in a text to her peers. A reasonable person who had inappropriate photos taken of them and shared with others would have felt sad, humiliated, and angry. Findings include: Facility's final incident report of 1/3/2025, documents on 12/30/2024, it was reported that (V4 Former CNA) took some inappropriate photos of (R5) and sent them to a CNA group text. An investigation has been immediately initiated and completed. Upon investigation, it is noted that V4 took photos and posted in CNA group. Face sheet indicates R5 is a [AGE] year-old female admitted to the facility on [DATE], with diagnoses including but not limited to: Cerebral Infarction (stroke), Occlusion and Stenosis of Right Carotid Artery, Coronary Angioplasty Status,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2025-01-08 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to manage R3's pain by failing to have R3's Norco pain medication in stock. This failure resulted in R3 going without his medication for more then 24-hours and experiencing excruciating leg, wound, and body pain rated as 8 out of 10 on a numerical rating pain scale. Findings include: R3's Face Sheet documents resident is a [AGE] year-old with diagnoses including but not limited to: atherosclerosis of native arteries of other extremities with ulceration, cellulitis of right lower limb, peripheral vascular disease, pain in right leg, essential (primary) hypertension, low back pain, peripheral vascular angioplasty status with implants and grafts, muscle weakness (generalized). Minimum Data Set (MDS) section C (dated [DATE]) documents that R3 has a Brief Interview for Mental Status (BIMS) score of 14, indicating that R3's cognition is intact. Care plan (dated 10/16/2024) documents that R3 has an alteration in skin integrity and is at risk for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-12-17 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure that sufficient Wound Care Nurses are available to meet resident needs, failed to provide timely incontinence care, failed to administer prescribed treatments, failed to ensure that staff are aware of required LALM (Low Air Loss Mattress) settings and failed to ensure that the LALM was on the correct setting for three of three residents (R1, R2, R3) reviewed for pressure ulcers. These failures resulted in R1 sustaining a (facility acquired) sacrum pressure ulcer with tailbone exposure/fracture and radiographic suggestion of osteomyelitis, R2 sustained a stage 3 (facility acquired) pressure ulcer, and R3 sustained a stage 3 (facility acquired) pressure ulcer. Findings include: The (12/3/24) facility pressure ulcer log affirms R1, R2 and R3 sustained (facility acquired) sacrum pressure ulcers. 1) R1's diagnoses include dementia, multiple sclerosis, neuromuscular dysfunction of bladder, type 2 diabetes mellitus, (Stage 4) pressure ulcer of sacral region, hemiplegia, and hemiparesis. R1's (11/21/24)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-05-30 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and records reviewed, the facility failed to ensure staff report new behavior/s to appropriate supervisor and department head for one resident (R2) resulting with the resident to be observed on the floor and sustaining a laceration to the head, was sent out to the Hospital Emergency Department and treated with laceration repair (staples). This deficient practice affected one resident (R2) reviewed for quality of care in a total sample of 6 residents. Findings include: R2's admission Record documented that R2's diagnoses (include but not limited to) epilepsy, laceration without foreign body of scalp (onset date: 05/11/2024) and restlessness and agitation, and failure to thrive. R2's (Date Of Occurrence: 05/12/2024) Smartsheet Email to V2 (Director of Nursing) documented, in part Sent: Monday, May 13, 2024 (at) 1:34pm. Subject: Confirmation -Facility Reported Incidents. Incident description: It was reported that resident had an unwitnessed fall. Body assessment completed and laceration observed to the right lateral side of forehead. Resident sent out 911. Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · I2024-04-18 · tag F0726 — failed to have competent, trained nursing staff — widespread
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide sufficient nursing staff with the appropriate competencies and skill sets to provide nursing services to ensure residents safety and to maintain the highest practicable physical, mental and psychosocial well-being for the residents. This failure resulted in a delay in care for R3 being sent out 911 and interventions not being implemented for respiratory distress and has the potential to affect all the residents residing in the facility. Findings include: R3 has a diagnosis of but not limited to Orthopedic Aftercare, Displaced Fracture of Medial Malleolus of Left Tibia, Subsequent Encounter for Closed Fracture with Routine Healing, Contusion of Unspecified Part of Head, Subsequent Encounter, Malaise, Osteoarthritis, Gastro-Esophageal Reflux Disease Without Esophagitis, Chronic Kidney Disease Stage 3 And Age-Related Osteoporosis Without Current Pathological Fracture. R3's Minimum Data Set (MDS) dated [DATE] documents, in part, a Brief Interview of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-04-18 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure the nurses provided care, in accordance with professional standards of care for one (R3) of four residents who was experiencing a reduction in oxygenation and a delay in receiving emergency medical attention reviewed for change in condition on the total sample of 23. Findings include: R3 has a diagnosis of but not limited to Orthopedic Aftercare, Displaced Fracture of Medial Malleolus of Left Tibia, Subsequent Encounter for Closed Fracture With Routine Healing, Contusion of Unspecified Part of Head, Subsequent Encounter, Malaise, Osteoarthritis, Gastro-Esophageal Reflux Disease Without Esophagitis, Chronic Kidney Disease Stage 3 And Age-Related Osteoporosis Without Current Pathological Fracture. R3's Minimum Data Set (MDS) dated [DATE] documents, in part, a Brief Interview of Mental Status score of 08 that suggests moderate cognitive impairment. Local hospital record dated [DATE] reads, in part, R3's arrival time 9:28am with diagnosis of Sepsis,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-10-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and review of records, the facility failed as follows: Failed to supervise and monitor an elopement risk resident with behavioral needs. Failed to maintain the right of a resident to be safe related to accessing facility area (stairwell). Failed to complete a comprehensive assessment for a newly admitted resident. Failed to follow individualized care plan policy in addressing hip precaution or safety measures on the plan of care for a resident that had undergone hip surgery. Failed to investigate an incident for a hip prosthesis dislocation. These failures affected 2 (R1, R2) out of 3 residents reviewed for safety, hazards, and incidents on a total sample of 5 residents. This failure resulted in (R2) sustaining a left hip fracture after a fall. Findings include: 1. R2 was [AGE] years old, initially admitted on [DATE] with diagnosis of dementia, psychotic disturbance, mood disturbance, and anxiety. Progress notes of R2 dated 9/11/2023 by V3 (Licensed Practical Nurse) documents that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-09-12 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain a safe resident environment and protect residents (R8 & R3) from physical abuse by (R9) for three of three residents reviewed for abuse in the sample of nine. This failure resulted in R9, a resident with known aggressive behavior, striking R8 in the face. As a result of the abuse, R8 was sent to the local hospital and diagnosed with subtle depressed fracture at the left nasal bone (broken nose). Findings include: 1) R8's medical record (Face Sheet, MDS-Minimum Data Set of 6/7/23) documents R8 is a severely cognitively impaired [AGE] year-old admitted to the facility on [DATE] with diagnoses including but not limited to: Type 2 Diabetes Mellitus, Hyperlipidemia, Chronic Kidney Disease, and Hypertension. R8's Nursing Progress Note dated 9/4/2023 at 4:24 PM documents in part, resident was noted during normal treatment to be bleeding from the facial area and forehead and with scratches. Resident pointed to the roommate (R9) who attacked him in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-01-23 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to have sufficient nursing staff to provide nursing and related services to assure resident safety and attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident, as determined by resident assessments and individual plans of care in accordance with the facility assessment. This failure places all 118 residents in the facility at risk to be provided with inappropriate care and services.Findings include:On 01/20/2026 at 1:08 PM, V11 (Licensed Practical Nurse) stated that she is the assigned nurse for the whole third floor and there are 37 residents. V11 stated that she does not feel comfortable taking care of this many residents because it gets overwhelming. V11 stated I am late on medications all the time. There is no way to do blood pressure checks, blood sugars, administer due medications and assess the residents effectively within a two-hour window. V11 denied that management helps. This surveyor asked V11 which resident has she given medication late to? V11 stated R114. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-01-23 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to follow their policies by a) not ensuring all food items in the kitchen were labeled/dated and b) not following manufacturer instructions to use the three-compartment sink. This failure has the potential to effect 113 residents that eat food from the kitchen.Findings include:1/20/26 at 9:36 AM, conducted initial kitchen tour with V23 (Head Cook). Observed one bag of diced turkey ham in freezer #3 with no label/date.1/21/26 at 1:47 PM, Observed V24 (Cook) prepare puree meal. Observed V24 cleanse the utensils, blender container, blade, top and spatula, in the three-compartment sink. Observed the middle rinse compartment with no water filled in it. V24 rinsed the utensils with running water from the faucet. V24 did not allow the utensils to remain submerged in the sanitizer for the manufacturer suggested time. V24 did not allow the utensils to air dry before reusing them for the next puree dish.Observed labeling on front of three-Compartment sink reading WASH WATER LINE, RINSE WATER LINE, SANITIZE WATER LINE…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-01-23 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and record review, the facility failed to follow their policy by not properly maintaining their dumpster area. This failure has the potential to effect all residents residing in the facility.Findings include:1/20/26 at 10:30 AM, Observed facility dumpster area. Observed one dumpster that was not covered by the lid. Observed two dumpsters that were overfilled with trash bags to where the lids could not close properly. Observed multiple latex gloves on the ground.1/22/26 at 12:23 PM, V23 (Head Cook) stated the dumpsters were full and not covered. The dumpsters should be covered because of mice, rats, dogs could be attracted to the area around the facility. There should not be trash on the ground around the dumpsters.1/22/26 at 2:03 PM, V8 (Dietary Supervisor) stated the kitchen disperses to the dumpsters. The lids should be closed even if the trash is overflowing. It is a community hazard. They should be covered to contain debris. If left open, it could attract rodents, bugs with the potential to pass germs.1/22/26 at 3:57 PM, V26 (Maintenance Director) stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-01-23 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to review and update policies and procedures related to infection control prevention and failed to follow the facility policy for maintaining clothes and linen free off contamination in the laundry area. These failures have the potential to affect 118 residents living in the facility.Findings include:On 01/21/2026 V3 (Infection Control Preventionist) presented policies and procedures related to infection control and prevention that were not reviewed annually based on the dates that were written in the documents. General Infection Control Policy review date 12/2023Coronavirus (Covid-19) Policy review date 12/07/2023Antibiotic Stewardship Policy 05/2018Linen Storage and Transport Policy dated 07/2014Linen and Laundry Policy 03/2014Linen Handling Policy dated 11/2014On 01/21/2026 at 11:29 AM, V3 (Infection Control Preventionist) after review of facility's policies and procedures. V3 stated that policies and procedures are reviewed when they change. New infection control policies and procedures are sent by nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-01-23 · tag F0887 — widespread
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of records and interview the facility failed to follow infection control policies on offering vaccination for 4 out of 5 residents (R20, R90, R123, and R129) for a total sample of 24 residents reviewed for immunization, failed to include all facility staff in screening for Covid-19 vaccination, and failed to follow policy in offering Covid-19 vaccination to facility staff. Findings include:Resident records related to immunization reports are as follows:R20 does not have documentation of any vaccination.R90 documents receiving Mantoux skin test for TB (Tuberculosis), no Covid-19 vaccination recorded.R123 documents receiving Mantoux skin test for TB (Tuberculosis), no Covid-19 vaccination recorded.R129 documents receiving Mantoux skin test for TB (Tuberculosis), no Covid-19 vaccination recorded.On 01/21/2026 at 11:29 AM, V3 (Infection Control Preventionist) stated that there is no documentation that vaccination was offered. Any vaccination received by residents are documented in immunization report. V3 stated that she is still in the process of including R20, R90, R123…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure residents were free from hazards. This failure has the potential to affect the 37 residents that reside on floor three.Findings include:1/20/26 at 12:45 PM, while touring floor three, accessed a room that was not locked, with no signage on the door. Observed two red bins. One red bin had one full Sharps container inside. One red bin had two full Sharps containers inside. Observed two grey bins with filled trash bags inside. Observed one tall, blue laundry container. Observed two sinks filled with more small bins, boxes, metal bed rails. 1/20/26 at 1:00 PM, accessed a room that was not locked with signage reading Clean Utility Room. Signs on the door read: DO NOT ENTER! Employees ONLY, Door Must be CLOSED, PLEASE make sure door is CLOSED. Inside of the room, observed four packs of ten blue stick razors, bottles of mouthwash, deodorant, shave cream, toothbrushes, toothpaste tubes, hairbrushes, adult briefs, gloves, gowns, urinals, two oxygen tanks and an IV (intravenous) pole.1/20/26 at 12:49 PM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-23 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to a.) administer resident's prescribed medications in a timely manner according to the physician orders and b.) ensure controlled substances were counted, and documented, at the beginning and end of each shift for 9 out of 115 shifts. These failures have the potential to affect 54 residents residing in the facility. Findings include: On 01/20/2026 at 9:47AM, surveyor on the third floor of the facility with V11 (Licensed Practical Nurse/LPN). V11 states to surveyor that she started her shift at the facility at 6:00AM and began administering medications to residents at approximately 8:00AM. V11 states she has not completed her medication administration pass yet. V11 states she is the only nurse assigned to the third floor and is responsible for administering medications and caring for 37 residents. V11 states there is a staffing need for a second nurse to be assigned to the third floor to help care for the residents. On 01/20/2026 at 10:14AM, V11 deploys the electronic medication administration/eMAR on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-23 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a medication error rate of less than 5% for five (R13, R66, R77, R91, R108) residents reviewed for medication administration in a total sample of 24 residents reviewed, resulting in a 27.27% error rate. Findings Include: R66's electronic medication administration record/eMAR dated 01/22/2026 documents: Cholecalciferol Oral Capsule 25 MCG (1000 UT) (Cholecalciferol) Give 2 capsule by mouth one time a day scheduled at 9:00AM. On 01/22/2026 at 7:54AM, surveyor observed V13 (Registered Nurse/RN) administer Cholecalciferol 25 MCG (1000 UT) 1 tablet to R66. R91's eMAR dated 1/22/2026 documents: Ergocalciferol Tablet 50 MCG (2000 UT) Give 1 tablet by mouth one time a day scheduled at 9:00AM. On 01/22/2026 at 8:29AM, surveyor observed V14 (Registered Nurse/RN) administer Cholecalciferol 25 MCG (1000 UT) 1 tablet to R91. R91's eMAR dated 1/22/2026 documents: Mucus Relief ER Oral Tablet Extended Release 12 Hour 600 MG (Guaifenesin) Give 600 mg by mouth every 12 hours for cough for 7 Days scheduled at 8:00AM.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-23 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to a.) label house stock medications that had been open and b.) remove and discard expired medications in two of five medication carts reviewed. These failures have the potential to affect 37 residents residing in the facility reviewed for medication labeling and storage.Findings include: On 01/20/2026 at 9:57AM, surveyor and V11 (Licensed Practical Nurse/LPN) located on the 3rd floor of the facility at the medication cart identified as the East cart. Surveyor observes the following: 1 open house stock medication bottle labeled Diphenhydramine HCL 25mg inside of the medication cart. Diphenhydramine medication observed with an expiration date labeled 07/2025. On 01/20/2026 at 10:08AM, surveyor and V11 (Licensed Practical Nurse/LPN) located on the 3rd floor of the facility at the medication cart identified as the West cart. Surveyor observes the following: 1 open house stock medication bottle labeled Diphenhydramine HCL 25mg inside of the medication cart. Diphenhydramine medication observed with an expiration date…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-23 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of records and interview the facility failed to follow immunization program policy and procedure on offering vaccination for 4 out of 5 residents (R20, R90, R123, and R129) for a total sample of 24 residents reviewed for immunization. These failures are not in accordance with facility's immunization program policy and procedure which 4 residents (R20, R90, R123, and R129) did not receive influenza and/or pneumonia vaccine(s) that may help in preventing infection(s).Findings include:Resident records related to immunization reports are as follows:R20 does not have documentation of any vaccination.R90 documents receiving Mantoux skin test for TB (Tuberculosis), no influenza and pneumococcal recorded.R123 documents receiving Mantoux skin test for TB (Tuberculosis), no influenza and pneumococcal recorded.R129 documents receiving Mantoux skin test for TB (Tuberculosis), no influenza and pneumococcal recorded.On 01/21/2026 at 11:29 AM, V3 (Infection Control Preventionist) stated that there is no documentation that vaccination was offered. Any vaccination received by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
Show the remaining 54 citations
  • Potential for harm · D2026-01-23 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to monitor one (R66) resident of six reviewed in a sample of 24. This failure led to R66 wandering into other residents' rooms.R66 is a [AGE] year-old individual whose current face sheet documents medical diagnosis to include but not limited to: dementia in other diseases classified elsewhere, unspecified severity, with other behavioral disturbance, delusional disorders, depression, unspecified, and anxiety disorders. R66's MDS (Minimum Data Set) C-Cognitive Patterns dated [DATE], documents R66''s Brief Interview for Mental Status (BIMS) as 1/15, indicating severe cognitive impairment.On 01/20/2026 at 11:00AM, R66 was observed in another resident's room sitting on one of the beds and remained sitting for forty minutes. R66 was not able to answer questions.On 01/20/2026 at 11:25AM, V5 (Certified Nursing Assistant-CNA) observed R66 in another resident's room and stated R66 wanders in other resident's rooms. V5 stated the room R66 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-23 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and records review, the facility failed to refer two residents (R40, R92) with newly diagnosed serious mental illness for PASRR (Pre-admission Screening and Resident Review) screenings in a total sample of 24 residents reviewed for PASRR.Findings include: R40 Notice of PASRR (Pre-admission Screening and Resident Review) Level I Screen Outcome, review date 5/14/24, has a determination of No Level II Required – No SMI/ID/RC (Severe Mental Illness/Intellectual Disability/related condition). R40 face sheet, printed 1/21/26, documents diagnoses that include but are not limited to delusional disorder with onset date 3/24/25; generalized anxiety disorder with onset date 3/24/25; major depressive disorder with onset date 4/17/25. According to Psychiatry Note 2/13/25, Per staff patient (R40) has no changes in baseline behaviors. According to Psychiatry Note, 3/13/25, Per Staff patient (R40) frequently presents with paranoid delusions. Will start patient (R40) on quetiapine to manage delusional…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-23 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of records and interview facility failed to acquire preadmission screening and resident review for 1 out of 5 residents (R63) in a total sample of 24 resident reviewed for resident assessment. These failures affect 1 resident (R63) in determining correct care settings for a resident with serious mental illness. Findings include:R63, a [AGE] year-old resident, initially admitted in the facility on [DATE]. R63 was diagnosed with bipolar disorder and alcohol use upon admission.On [DATE], facility received notice of PASRR level 1 screening that documents R63 referred to PASRR level 2 screening with suspected or confirmed mental health disability. Under PASRR level 1, R63 has mental health diagnosis of bipolar disorder, substance related diagnosis which is alcohol abuse or dependency and currently on Lurasidone 60 MG which is an antipsychotic. Outcome of PASRR level 1 documents that a PASRR level 2 evaluation must be conducted.On [DATE], facility received notice of PASRR level 2 screening that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-23 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to assist a resident in maintaining their vision by not following physician orders to obtain corrective lenses for one (R94) resident in a total sample of 24 residents reviewed. Findings include: On 01/20/2026 at 1:17PM, R94 states he has visited the eye doctor twice already and the eye doctor prescribed him eyeglasses. R94 states he gave the prescription to the nurses in the facility, and they lost his prescription both times. R94 states he is still without the eyeglasses that he needs.On 01/22/2026 at 10:01AM, V20 (Social Services Assistant) states R94 informed her last month and a few months ago that when he went to the eye doctor, he received a prescription for corrective lenses. V20 states that R94 told her that he gave his prescription to the escort who accompanied him to the eye doctor. V20 states R94 also told her that the escort gave his prescription to the social services department. V20 states no one in the social services department received a prescription for eyeglasses for R94. V20 states she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-23 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement infection control measures during storage of oxygen tubing for one resident (R114) out of five residents reviewed in a total sample of 24 residents. This failure places residents at risk to be provided with inappropriate care and services to meet the resident's physical, mental and/or psychosocial needs.On 1/20/2026 at 12:43 PM, R114's oxygen concentrator's oxygen tubing not covered and, on the floor, next to R114's bed.On 01/21/2026 at 12:47 PM, V2 (Director of Nursing) stated that the facility does have an oxygen equipment policy. V2 stated that for oxygen tubings, staff change the oxygen tubings weekly, and when not in use, staff keep them in bags. V2 stated that the tubing should not be on the floor because of infection control and the residents can place the oxygen tubing back in their nose.R114's current face sheet documents R114 is a [AGE] year-old individual admitted to the facility on [DATE] and has diagnoses not limited…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-26 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow their policy to ensure appropriate wound care treatment is met and carried out for one (R1) out of 3 residents reviewed for pressure ulcers in a sample of 9.Findings Include:Section C documents in part BIMS (brief interview of mental status) of 11 which indicates that R1 is moderate cognitive impaired.On 12/23/2025 at 9:49 AM, surveyor observed R1 laying down on her bed, in an upright position while watching television. R1 seemed comfortable, under no pain or distress. R1 is alert and oriented to person. R1 is not alert and oriented to place and time, and has frequent confusion. Surveyor observed R1 holding the call light with her right hand. Surveyor observed a catheter bag; it was secured and off the ground. Surveyor observed a wheelchair and a walker at the bedside. There were no odors present, and the room was clean and free clutter. On 12/23/2025 at 10:01 AM, R1 stated she went to the hospital a few months ago and was told she had infection. R1, stated she developed the infection while being in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-05-05 · tag F0908 — failed to keep essential equipment working — widespread
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation , interview and document review the facility failed to maintain all mechanical equipment in safe operating condition. This failure affected all residents in the facility by not providing hot water due to equipment failure. Findings include: On 4/30/25 the facility was toured and hot water accessible to the resident was measured with V5 (Maintenance Director) with a facility provided dial stem thermometer. 3rd floor mens common toilet at hanksink 11:10AM 90F . 3rd floor womens common toilet room. 11:13AM . No water supply at both handswashing sinks. 3rd floor womens shower and bathroom across room [ROOM NUMBER]. At shower 89F 11:16AM 89F. At handsink 91F. 3rd floor mens shower room across room [ROOM NUMBER] 11:20AM at handsink 90F. At shower 80F. 2nd floor mens shower room [ROOM NUMBER]:29AM handsink 87F, at shower 86F. 2nd floor womens shower room [ROOM NUMBER]:35AM handsink 88F, at shower 88F. 1st floor womens restroom/shower room [ROOM NUMBER]A 11:45 AM at handsink 83F at shower 88F. 1st…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-27 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure that the call lights are within reach for 9 of 9 residents (R1, R2, R3, R6, R8, R10, R12, R13 and R14) reviewed for call lights. Findings include: On 03/24/25 at 12:01pm, R1 noted in the room eating with call light not within reach, R3 noted in bed with call light not within reach, and R14 noted in wheelchair on the right side of the bed with call light not within reach on the left side of the bed. R14 stated I can't reach it. At 12:11pm, V6 CNA (Certified Nurses Aide) stated call lights should be within reach of the resident whether in bed or chair. On 03/24/25 at 12:20pm, R6 noted in bed that was positioned very high and call light noted under the bed, R10 in bed with call light noted on the floor under the bed and not within reach. R13 noted in bed with call light noted under the bed. On 03/24/25 at 12:21pm, R2 noted in the room in a chair with call light not placed within reach. When this was shown to V8 RN (Registered Nurse), V8 stated that R2 is a fall risk and should be monitored, the call light…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-31 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow their abuse policy to complete a thorough abuse investigation for one of three residents reviewed for abuse (R4) in the sample of seven. Findings include: 1/29/2025, at 12:37 PM, V11 (Human Resource Director) stated (V11) was told by other staff that V5 (Certified Nursing Assistant/CNA) said bad words to R4. I went to V7 (Former Administrator) and reported that I was told V5 said some bad words to a resident. I don't think he (V7) did a complete investigation. He did not involve social services to interview R4 and other residents and didn't interview additional staff. He kept me out of the loop. Anytime I asked him about the investigation he would say, don't worry about it, I'm handling it. 1/29/2025, at 2:50 PM, via telephone, V7 (Former Administrator) said, it was reported to him, by V6 (CNA) that V5 (CNA) used profanity while performing direct resident care to R4. V6 reported the incident to V2 (Director of Nursing) who reported it to me. I did an investigation; I think I interviewed staff on the unit. I…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-31 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to follow the care plan addressing the resident will maintain adequate nutritional and hydration status and failed to implement current professional standards of practice to follow up and/or address a Registered Dietician's recommendations for one resident (R2) out of four residents reviewed for hydration. This failure places residents at risk to be provided with inappropriate care and services to meet the resident's physical, mental and/or psychosocial needs. The findings include: R2's face sheet documents that R2 has diagnoses including but not limited to: severe sepsis with septic shock, unspecified atrial fibrillation, encounter for attention to gastrostomy, adult failure to thrive, type 2 diabetes mellitus without complications, pressure ulcer of other site, unspecified stage, chronic kidney disease, stage 3a, obstructive and reflux uropathy, unspecified, hemiplegia and hemiparesis. R2's MDS/Minimum Data Set Section C dated 12/11/2024 documents that R2 has a BIMS/Brief Interview for Mental Status score of 00/15,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-01-16 · tag F0688 — failed to keep residents mobile / prevent decline — widespread
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based upon observation, interview, and record review the facility failed to follow policy procedures, failed to ensure that staff were available to provide restorative care, failed to ensure that staff are aware of residents' restorative care needs, and/or failed to ensure that restorative care was provided as directed for four of 64 residents (R26, R49, R55, R86) in the sample. These failures have the potential to affect 104 residents. Findings include: The (1/13/25) census includes 114 residents. On 1/13/25 at 10:52am, surveyor inquired about the current (2nd floor) staffing. V12 (CNA/Certified Nursing Assistant) stated It's 3 CNAs right now and affirmed that 1 of the assigned CNAs is V16 (Restorative Aide) that was pulled to work the floor. On 1/13/25 at 11:15am, surveyor inquired who provides restorative care if V16 (Restorative CNA) was pulled to work on the unit, V16 stated My supervisor (V34/Restorative Nurse) is here however a total of 104 residents require restorative care per (1/15/25) facility [NAME]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-01-16 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based upon observation, interview, and record review the facility failed to follow policy procedures, failed to ensure that nursing staff arrive on time and/or as scheduled, failed to implement the emergency staffing policy and failed to ensure that sufficient nursing staff were available to meet the needs for 15 of 64 residents (R11, R15, R26, R30, R34, R37, R43, R46, R48, R49, R55, R56, R57, R86, R169) in the sample. These failures have the potential to affect 114 residents. Findings include: On 12/17/24, the facility was cited by IDPH (Illinois Department of Public Health) for insufficient Nursing staff. The (1/13/25) census includes 114 residents. On 1/13/25 at 10:48am, surveyor inquired about the current (2nd floor) staffing, V11 (RN/Registered Nurse) stated, I have 3 CNAs (Certified Nursing Assistants) sometimes we have 4 and affirmed there are 40 residents currently residing on the unit. On 1/13/25 at 10:52am, surveyor inquired about the current (2nd floor) staffing, V12 (CNA) stated It's 3 CNAs right…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-01-16 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to ensure staff performed hand hygiene when entering the kitchen, failed to ensure food storage temperatures were monitored, failed to ensure staff hair was fully covered, failed to label food upon opening, failed to ensure the solution used for the sanitation sink was checked, failed to ensure the kitchen drain was not clogged, and failed to ensure paint on the kitchen ceiling was not disintegrating in an effort to prevent foodborne illness. These failures have the potential to affect all 111 residents receiving oral nutrition at the facility. Findings include: The (01/13/2025) facility census was 114. The (01/14/2025) email correspondence with V10 (Assistant Administrator) documented that there were 3 residents not taking oral nutrition at the facility. On 01/13/2025 at 9:28am, V3 (Administrator in Training) was inside the Kitchen. This surveyor inquired with V3 where the hand washing facility is in the kitchen. V3 stated I don't know. This surveyor inquired if V3 washed his hands when he entered the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-01-16 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure the dumpster was not overflowing with trash and the dumpster's lid was closed in an effort to prevent pest and rodents migration to the facility. This failure has the potential to affect all the residents at the facility. Findings include: The (01/13/2025) facility census was 114 residents. On 01/13/2025 at 9:51am with V4 (Dietary Supervisor) made an observation of the outside dumpster. The outside dumpster was overflowing with black and white trash bags and one of the 3 lids was open. V4 stated the big dumpster was overflowing with trash and one of the lids was open. V4 stated the black trash bags are from the Dietary. Maintenance is in charge of the dumpster. On 01/15/2025 at 10:06am, V32 (Maintenance Director) stated the dumpster lid should be closed always so nothing could go in the dumpster like rats and flies because if these live in the dumpster they could go anywhere inside the building. The (undated) Waste Management Policy documented, in part Purpose: to prevent the spread of infection.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-01-16 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon observation, interview, and record review the facility failed to ensure that isolation signs are posted properly, failed to ensure that assigned staff/visitors were made aware that (R11) requires contact isolation, failed to ensure that visitors don required PPE (Personal Protective Equipment) prior to entering an isolation room, and failed to ensure that staff perform hand hygiene during dining services. These failures have the potential to affect all 114 residents residing in the facility. Findings include: The (1/13/25) census includes 114 residents. R11's (8/7/24) care plan states, resident is on isolation related to ESBL (Extended Spectrum Beta Lactamase). Interventions: set up isolation per facility protocol. Educate resident/family on isolation. On 1/13/25 at 11:17am, V11 (Registered Nurse) was assigned to R11. Surveyor inquired which type of isolation R11 requires. V11 stated He (R11) had ESBL, he's not on it no more, the sign needs to come down. However, R11's name was noted to be on the facility isolation log (received 1/13/25). On 1/13/25 at 11:30am, two pieces…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-01-16 · tag F0554 — pattern
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record interview, the facility failed to follow their own policy of completing self-administration review, getting a physician' order to self-administer, and completing a careplan when initiating self-administration of medication. This failure affected 3 (R13, R66, and R84) residents reviewed for self-administration of medication and has the potential to affect all residents on the 2nd floor. Findings include: The (01/13/2025) facility census indicated that there were 41 residents on the 2nd floor. On 01/13/25 at 11:03 AM with V12 (Certified Nursing Assistant/CNA), there was an inhaler on top of R66's bedside table. R66 stated that's mine. My doctor gave it to me a long time ago. I am taking it by myself. The staff did not teach me how to take it. V12 checked the inhaler and stated there is no label. V12 showed this surveyor the inhaler which read Albuterol Sulfate HFA and the counter at the back of the inhaler indicated there were 127 doses left in the inhaler. On 01/13/25 at 11:11 AM, there was an inhaler and a bottle of Iron on R84's window…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-16 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon observation, interview, and record review the facility failed to follow policy procedures and failed to ensure that medications were administered and/or documented within regulatory requirements for seven of 64 residents (R30, R34, R43, R46, R48, R57, R169) in the sample. Findings include: On 1/14/25 at 9:46am V26 (LPN/Licensed Practical Nurse) dispensed three of R48's prescribed medications (Azelastine, Divalproex, Levetiracetam) in a medication cup and affirmed that she was going to administer them however they were scheduled for 8:00am administration (1.75 hours prior). Surveyor inquired why R48's 8:00am medications were highlighted red on the EMAR (Electronic Medication Administration Record), V26 replied It's gonna turn red cause you're late with the administration. Surveyor inquired about the regulatory requirement for medication administration, V26 stated It's one hour before or after, you have to give for the time that it said and affirmed its within 1 hour before or 1 hour after the scheduled time. On 1/14/25 at 11:37am, V2 (Director of Nursing) stated I'm (V2)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure that the environment was free from hazards for two residents (R44 and R95). This failure has the potential to affect all 39 residents on the third-floor unit. Findings include: On 1/13/25 V10 (Assistant Administrator) presented a facility census of 39 residents on the third-floor unit. On 01/13/25 Surveyor toured the facility's third-floor unit and observed residents ambulating throughout the unit freely. R44's face sheet shows that R44 has a diagnosis which includes but not limited to transient cerebral ischemic attack, encounter for attention to gastrostomy, and dysphagia oral phase. R44's Brief Interview for Mental Status (BIMS) dated 12/11/24 shows that R44 does not have a BIMS score and documents that R44 could not recall which indicates that R44 has some cognitive impairments. During interview with R44, R44 was able to answer yes and no to surveyor questions. R95's face sheet shows that R95 has a diagnosis which includes but not limited pure hypercholesterolemia, Type 2 diabetes mellitus, personal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-16 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review the facility failed to ensure controlled medication for two residents (R8 and R103) were securely locked in the medication room refrigerator; failed to ensure that insulin and eye medication for four residents (R14, R20, R51 and R113) had open and expiration dates; and failed to ensure that expired insulin for one resident (R113) was removed from the medication cart. This failure has the potential to affect all residents that reside on the first floor and four residents on the third floor (R14, R20, R51 and R113). Findings include: R8 is a [AGE] year old with diagnosis including but not limited to: Acute kidney failure, unspecified dementia, unspecified protein-calorie malnutrition and encounter for palliative care. R103 is an [AGE] year old with diagnosis including but not limited to: Unspecified dementia, malignant neoplasm of colon, senile degeneration of brain and personal history of transient ischemic attack. R14 is a [AGE] year old with diagnosis…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-01-16 · tag F0813 — pattern
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based upon observation, interview, and record review the facility failed to ensure that a thermometer was in (R3's) refrigerator, failed to ensure that (R3's) daily temperature log was not pre-signed, failed to ensure that staff are aware of the required refrigerator temperature range, failed to ensure that refrigerated perishable items were maintained below 40F (Fahrenheit), failed to defrost resident refrigerators, and failed to document daily refrigerator temperatures for six of 64 residents (R3, R15, R26, R49, R66, R84) in the sample. Findings include: On 1/13/25 at 11:04am, R49's personal refrigerator temperature was last documented (on the daily refrigerator temperature log) on 1/7/25 (6 days prior). A thick ice build-up (roughly 1 inch) was also observed on R49's freezer. On 1/13/25 at 11:06am, R15's personal refrigerator contained perishable items including juice and cheese however the refrigerator temperature was noted to be 76F. R15's refrigerator temperature was last documented on the daily…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-16 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide a home-like environment by not replacing missing window coverings which affected one resident (R51) reviewed in the total sample of 64 residents. Findings include: On 1/13/25 at 11:20 AM, R51 observed sitting in black recliner-type chair in room, close to windows on the outside facing wall. The sun coming in the room from one (left window when looking at the outside facing wall) of the 2 windows is hitting R51 in the eyes when R51 is sitting forward in the chair. This surveyor observed hanging vertical blinds on both windows with missing vertical blinds on both windows. The left window (when facing windows) has approximated 6 inch gaps in between 5 vertical blind panels and there is no roll down curtain hanging from the brackets at the top of the window frame. The right window (when looking at the outside facing wall) has missing vertical blind panels, but there is a roll down curtain hanging and is closed blocking the sun. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-16 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon observation, interview, and record review the facility failed to ensure that ADL (Activities of Daily Living) care was provided to three of 64 dependent residents (R11, R37, R56) in the sample. Findings include: 1) R11's diagnoses include dementia, benign lipomatous neoplasm, encounter for palliative care, hemiplegia and hemiparesis affecting the left side. R11's (8/31/20) care plan states resident has a self-care deficit and requires assistance with ADL's. Intervention: provide assistance with all ADL's as required per the residents need dependence: personal hygiene. On 1/13/25 at 11:30am, V17 (Chaplain) affirmed that R11 speaks Spanish and agreed to translate interview. R11's hair was long, unkempt, and appeared greasy. R11's beard and nails were also long. Surveyor inquired if R11 prefers the long hair and unshaven appearance V17 stated He said that he shave himself and affirmed (R11) is confused. Surveyor inquired about the appearance of R11's nails V17 responded They look a little long. Surveyor inquired if R11 usually appears disheveled (as he does today) V17 stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-16 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based upon observation, interview, and record review the facility failed to ensure that a residents (R22) low air loss mattress (in use) was functioning properly, failed to obtain PRN (as needed) wound care orders for R37, failed to ensure that R56's (left) buttock treatment orders were transcribed on the TAR (Treatment Administration Record), failed to obtain treatment orders for R56's (right) buttock wound, and failed to follow Physician orders. These failures affected 3 residents (R22, R37, R56) in the sample. Findings include: 1) R37's (12/26/24) POS (Physician Order Sheets) include Hydrocol External Pad (Wound Dressing) apply to sacrum every day shift every Friday for wound care prevention for 1 month (PRN orders were excluded). R37's (2/12/20) care plan states resident is at risk for skin impairment related to bladder incontinence. Interventions: skin checks daily, inform staff Nurse of any concerns. On 1/13/25 at 11:58am, R37 affirmed that his incontinence brief was soiled however was unable to state the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-16 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — the official record, unedited, may be distressing

    Based upon observation, interview, and record review the facility failed to follow policy procedures, and failed to ensure that gastrostomy tube (g-tube) feedings were labeled for one of three residents (R11) reviewed for tube feeding. Findings include: On 1/13/25 at 11:30am, R11's g-tube feeding was infusing however the bag was not labeled with resident's name, type of feeding, date, and/or time the infusion started (as required). On 1/13/25 at 12:40pm, surveyor inquired about R11's g-tube feeding V11 (Registered Nurse) stated He gets Jevity 55cc's per hour. I (V11) hung that bag this morning, but I didn't have no sticker or didn't put no date on that. The (6/14) gastrostomy feeding policy states label container with resident's name, name of formula, concentration flow rate, date, and time.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-16 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to label and date oxygen equipment (nasal cannula tubing); and failed to properly contain oxygen equipment (nasal cannula tubing). These failures affected two residents (R3 and R109) reviewed for oxygen equipment, in a total sample of 64 residents. Findings include: R3's face sheet shows that R3 has a diagnosis which includes but not limited to chronic obstructive pulmonary disease (COPD), and asthma. R3's Brief Interview for Mental Status (BIMS) dated 12/22/25 shows that R3 has a BIMS score of 13 which indicates that R3 is cognitively intact. R109's face sheet shows that R109 has a diagnosis which includes but not limited to obesity and cardiac arrhythmia. R109's Brief Interview for Mental Status (BIMS) dated 12/19/25 shows that R109 has a BIMS score of 14 which indicates that R109 is cognitively intact. On 01/13/25 at 11:13 am, R109 was observed in bed awake, alert, and oriented. Surveyor observed R109 with a concentrator next to the bedside with the oxygen tubing (nasal cannula) hanging across the top of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-16 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and, record review the facility failed to obtain a physicians order for a resident (R3) who requires dialysis. This failure affected one resident in the sample of 64 residents. Findings include: R3's face sheet shows that R3 was admitted to the facility on [DATE] and has a diagnosis which includes but not limited to dependence on renal dialysis, chronic kidney disease stage 5, and renal sclerosis. R3's Brief Interview for Mental Status (BIMS) dated 12/22/25 shows that R3 has a BIMS score of 13 which indicates that R3 is cognitively intact. On 01/14/25 upon review of R3's Active Physician Order Sheet no physicians orders for R3 to receive hemodialysis. On 01/15/25 at 9:51 am, V2 (Director of Nursing, DON) stated that when a resident is admitted to the facility it is the admitting nurses responsibility to carry out and verify orders for residents from the sending facility including orders for residents who require receiving dialysis. V2 explained that the facility receives residents dialysis…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-16 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon observation, interview, and record review the facility failed to follow policy procedures, failed to ensure that medications were re-ordered timely, and failed to ensure that prescribed medications were available for two of six residents (R48, R57) reviewed for medication administration. Findings include: R48's (1/16/24) POS (Physician Order Sheets) include Cetirizine 5mg (milligrams) daily. On 1/14/25 at 9:46am V26 (LPN/Licensed Practical Nurse) dispensed R48's prescribed medications in a medication cup. However, Cetirizine (scheduled for 9am administration) was not dispensed. Surveyor inquired if R48's Cetirizine was available, V16 searched to no avail and responded, We have none. R57's POS includes (10/22/24) Fenofibrate 54mg daily and Trulicity 1.5mg/0.5ml (milliliters) every Tuesday. On (Tuesday) 1/14/25 at 11:44am, R57's 9:00am medications were highlighted red on the EMAR (Electronic Medication Administration Record) indicating late administration. V26 (LPN) dispensed R57's (9:00am) prescribed medications in a medication cup. However, Fenofibrate and Trulicity…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-16 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon observation, interview, and record review the facility failed to follow policy procedures and failed to maintain a medication error rate below 5%. There were 12 medication errors out of 26 opportunities, resulting in a 46.15% medication error rate. Two of six residents (R48, R57) in the medication administration sample were affected. Findings include: On 1/14/25 at 9:46am V26 (LPN/Licensed Practical Nurse) dispensed three of R48's prescribed medications (Azelastine, Divalproex, Levetiracetam) in a medication cup and affirmed that she was going to administer them however they were scheduled for 8:00am administration (1.75 hours prior). Surveyor inquired why R48's 8:00am medications were highlighted red on the EMAR (Electronic Medication Administration Record). V26 replied It's gonna turn red cause you're late with the administration. Surveyor inquired about the regulatory requirement for medication administration. V26 stated It's one hour before or after, you have to give for the time that it said and affirmed its within 1 hour before or 1 hour after the scheduled time.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-16 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon observation, interview, and record review the facility failed to follow policy procedures and failed to ensure that two of six residents (R48, R57) reviewed for medication administration remained free from significant medication errors. Findings include: R48's diagnoses include unspecified convulsions and Parkinson's disease. R48's (1/16/24) Physician Orders include Divalproex 250mg (milligrams) twice a day related to unspecified convulsions and Levetiracetam 750mg twice a day related to Parkinson's disease. On 1/14/25 at 9:46am V26 (LPN/Licensed Practical Nurse) dispensed R48's Divalproex (Anticonvulsant) and Levetiracetam (Anticonvulsant) in a medication cup and affirmed that she was going to administer them however they were scheduled for 8:00am administration (1.75 hours prior). Surveyor inquired why R48's Divalproex and Levetiracetam were highlighted red on the EMAR (Electronic Medication Administration Record). V26 replied It's gonna turn red cause you're late with the administration. Surveyor inquired about the regulatory requirement for medication administration.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-12-17 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to follow policy procedures, failed to ensure that Nursing staff arrive on time and/or as scheduled, and failed to ensure that sufficient nursing staff were available to meet the needs for three of three dependent residents (R1, R2, R3) reviewed for ADL (Activities of Daily Living) care. These failures have the potential to affect all 38 residents on the 2nd floor. Findings include: The (12/9/24) facility census includes 117 residents. The (12/9/24) Nursing Daily Staffing Sheet affirms the following: 3 CNAS (Certified Nursing Assistants) called off for day shift. 1 Nurse and 2 CNAS called off for evening shift. The (12/9/24) timecard reports affirm 1 scheduled CNA clocked in at 6:03am, 1 scheduled CNA clocked in at 6:09am, 1 scheduled CNA clocked in at 6:53am, 1 scheduled CNA clocked in at 7:19am and 1 scheduled CNA clocked in at 8:25am (the shift started at 6am) therefore 5 CNAS arrived late. Evening shift starts at 2pm however 1 scheduled CNA clocked in at 2:52pm and 1 scheduled Nurse clocked in at 8:26am…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-17 · tag F0688 — failed to keep residents mobile / prevent decline — pattern
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to follow policy procedures, failed to ensure that staff were available to provide restorative care, and failed to ensure that restorative care was provided as directed for three of three residents (R1, R2, R3) in the sample. These failures have the potential to affect all 38 residents on the second floor. Findings include: The (12/9/24) facility census includes 117 residents. On 12/9/24 at 1:39pm, surveyor inquired about the current (2nd floor) staffing. V4 (RN/Registered Nurse) stated Today I (V4) have 38 (residents) and two CNAS (Certified Nursing Assistants), one's restorative. On 12/9/24 at 1:49pm, surveyor inquired about the current (2nd floor) staffing. V5 (Certified Nursing Assistant) stated It's only two of us with the Nurse (referring to V4) so we got the whole floor. We got 38 patients. Surveyor inquired which CNA was currently working with V5, V5 responded She's a CNA but she's the Restorative Aide too (referring to V8/Restorative CNA). When it's short, they pull restorative to the floor so there's no restorative…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-17 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to follow policy procedures, failed to implement care plan interventions, and failed to provide ADL (Activities of Daily Living) care to two of three dependent residents (R2, R3) in the sample. Findings include: 1) R3 is [AGE] years old with diagnoses which include retention of urine and contracture of right elbow. R3's (9/10/24) BIMS (Brief Interview Mental Status) determined a score of 8 (moderate impairment). R3's (9/10/24) functional assessment affirms resident is dependent on staff for personal hygiene and toileting. R3's care plan includes (6/17/24) Resident has bladder incontinence. Intervention: administer appropriate cleansing and peri-care after each incontinent episode. (10/16/24) Resident has a self-care deficit and requires assistance with ADL's. Interventions: Provide assistance with all ADL's as required per the residents need dependence: personal hygiene. On 12/9/24 at 1:39pm, surveyor inquired about R3's cognitive and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-17 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility failed to ensure they have a policy for scheduling/rescheduling appointments, failed to ensure that reported concerns were resolved and failed to re-schedule a Neurology appointment for one of three residents (R1) in the sample. Findings include: The (12/9/24) facility census includes 117 residents. R1's diagnoses include Multiple Sclerosis. R1's (11/11/24) progress notes state Resident out for appointment for Neurology clinic. On 12/11/24 at approximately 11am, surveyor requested R1's (11/11/24) Neurology Consultation. V2 (Director of Nursing) stated I (V2) did see in the documentation on November 11, but she (R1) was complaining that she's hungry, so she didn't go to the appointment. On 12/11/24 at 1:32pm, surveyor inquired if R1 and/or family reported care concerns. V16 (Minimum Data Set Coordinator) stated Her daughter (V3/Family) worries about (R1's) Neurology appointments but they're not getting done. I tell the DON (Director of Nursing) about her (V3's) concerns and that she wants a Neurology appointment but nothings being…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-17 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to follow policy procedures, failed to transcribe Physician Orders, failed to ensure that indwelling urinary catheter treatments are on the TAR (Treatment Administration) record, and failed to monitor/record/report abnormal urine findings to the Physician for one of three residents (R1) in the sample reviewed for bowel/bladder incontinence. Findings include: R1's diagnoses include neuromuscular dysfunction of bladder. R1's (9/24/24) care plan states resident has an indwelling catheter related to skin breakdown. Interventions: monitor/record/report to Medical Doctor signs/symptoms of UTI (Urinary Tract Infection). R1's POS (Physician Order Sheets) include (5/15/24) Change urinary drainage bag monthly on the 15th and as needed. (8/19/24) Change (Indwelling Urinary) catheter as needed for blockage, leaking, or malfunctioning. (8/23/24) Clean urethra catheter site daily and as needed. R1's (November-December 2024) TAR excludes catheter treatment and/or clean urethra orders. R1's (November-December 2024) MAR…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-08-29 · tag F0610 — failed to investigate and act on abuse reports — widespread
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to thoroughly investigate four separate incidents involving allegations of resident-to-resident physical abuse, verbal and physical abuse or neglect by a Licensed Practical Nurse (LPN) and Certified Nursing Assistant (CNA). The facility also failed to separate the residents from the alleged perpetrator(s). These failures affected 5 residents (R1, R2, R5, R6, and R7) and has the potential for abuse and neglect to further occur, affecting all 119 residents residing in the facility. Findings include: Record review of facility census for 8/26/24 documents 119 residents reside in the facility. 1. R1's admission Record documents in part the following diagnosis: rheumatoid arthritis, hypertension, alcohol abuse, ascites. R1's Minimum Data Set, dated [DATE] documents in part a brief interview for mental status score of 15, indicating that R1 is cognitively intact. R2's admission Record documents in part the following diagnosis: bacterial intestinal infection,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-29 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report 4 separate allegations of abuse/neglect to the state survey agency. This failure has the potential to affect 5 residents (R1, R2, R5, R6, and R7) reviewed. Findings include: 1. R1's admission Record documents in part the following diagnosis: rheumatoid arthritis, hypertension, alcohol abuse, ascites. R1's Minimum Data Set, dated [DATE] documents in part a brief interview for mental status score of 15, indicating that R1 is cognitively intact. R2's admission Record documents in part the following diagnosis: bacterial intestinal infection, schizophrenia, unspecified dementia without behavioral disturbance. R2 no longer resides in the facility. R2's Minimum Data Set, dated [DATE] documents in part a brief interview for mental status score of 2, indicating that R2 has severe cognitive impairment. Record review of grievance form dated 2/27/24 indicates that R1 stated to V4 (MDS Nurse, Licensed Practical Nurse), I was in bed a resident came in my room…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-30 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure unusual occurrence, which resulted to a serious injury, was reported to the State Agency within the mandated time frame and failed to develop policies and procedures for reporting unusual occurrence, which resulted to a serious injury, within the mandated time frame. These failures affected 1 (R2) resident reviewed for reporting of unusual occurrence in the total sample of 6 residents. Findings include: R2's admission Record documented that R2's diagnoses (include but not limited to) epilepsy, laceration without foreign body of scalp (onset date: 05/11/2024) and restlessness and agitation, and failure to thrive. R2's (Date Of Occurrence: 05/12/2024) Smartsheet Email to V2 (Director of Nursing) documented, in part Sent: Monday, May 13, 2024 (at) 1:34pm. Subject: Confirmation -Facility Reported Incidents. Incident description: It was reported that resident had an unwitnessed fall. Body assessment completed and laceration observed to the right lateral side of forehead. Resident sent out 911. Resident returned from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-30 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to complete a thorough investigation of resident unusual occurrence which resulted in an injury. This failure affected (R2) resident reviewed for investigation of unusual occurrence in the total sample of 6 residents. Findings include: R2's admission Record documented that R2's diagnoses (include but not limited to) epilepsy, laceration without foreign body of scalp (onset date: 05/11/2024) and restlessness and agitation, and failure to thrive. R2's (Date Of Occurrence: 05/12/2024) Smartsheet Email to V2 (Director of Nursing) documented, in part Sent: Monday, May 13, 2024 (at) 1:34pm. Subject: Confirmation -Facility Reported Incidents. Incident description: It was reported that resident had an unwitnessed fall. Body assessment completed and laceration observed to the right lateral side of forehead. Resident sent out 911. Resident returned from hospital with six staples to area. Describe occurrence: it was reported that resident had an unwitnessed fall. Body assessment completed and laceration observed to the right lateral…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-03 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of records and interviews, the facility failed to provide bed hold notification when transferring to another facility, for 1 resident (R3) in a total sample of 3 residents reviewed. This failure affected 1 resident (R3) who was not afforded notification on the option to return to the facility after discharge. Findings include: R3 is [AGE] years old, initially admitted on [DATE] with depressive disorder. R3 cognition has impaired cognition based on his brief interview of mental status dated 3/22/2024 scoring at 3. Per R3's progress notes resident was discharge to hospital on 4/13/2024. Progress notes: Dated 4/13/2024 by V3 (Licensed Practical Nurse/LPN) documents that R3 was trying to set his clothes on fire. R3 was placed under involuntary petition for being danger to self and others. On 4/30/2024 at 12:41 PM, V3 (LPN) stated that she was the nurse in-charge of R3 during the time R3 was involuntarily transferred to the hospital on 4/13/2024. On 5/1/2024 at 10:45 AM, V2 (Director of Nursing/DON)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-03 · tag F0626 — isolated
    Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of records and interviews the facility failed to determine current status of resident before denial of re-admission for 1 resident (R3) in a total sample of 3 residents reviewed. This failure affected 1 resident (R3) that was not accepted and therefore did not receive services in the facility after discharge. Findings include: R3 is [AGE] years old, initially admitted on [DATE] with depressive disorder. R3 cognition has impaired cognition based on his brief interview of mental status dated 3/22/2024 scoring at 3. Per R3's progress notes resident was discharged to hospital on 4/13/2024. Progress notes: Dated 4/13/2024 by V3 (Licensed Practical Nurse) documents that R3 was trying to set his clothes on fire. R3 was placed under involuntary petition for being danger to self and others. On 4/30/2024 at 12:41 PM, V3 (Licensed Practical Nurse) stated that she was the nurse in-charge of R3 during the time R3 started fire on his clothes. V3 said, When I told him what are you doing? He (R3) said I don't…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-03 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of records and interview the facility failed to address behavioral concerns in the care plan for a resident that manifest self-harm for 1 resident (R3) in a total sample of 3 residents reviewed for person-centered care plan. This failure affected 1 resident (R3) resulting in a lack of intervention on resident behavioral services' needs. Findings include: R3 is [AGE] years old, initially admitted on [DATE] with depressive disorder. R3 cognition has impaired cognition based on his brief interview of mental status dated 3/22/2024 scoring at 3. Per R3's progress notes resident was discharge to hospital on 4/13/2024. Progress notes of R3 dated 12/28/2024 (7 days after admission) by V11 (Social Service Director) it documents that R3 states he may have considered suicidal ideation at one point but never wanted to act on any such thoughts. Multiple notes of R3 were documented on R3's behavioral concerns are as follows: Dated 4/13/2024 by V3 (Licensed Practical Nurse/LPN) documents that R3 was trying to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-03 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to monitor vital signs and to identify a change in condition for 1 resident (R2), out of a total sample of 3 residents reviewed for nursing services. This failure potentially affected 1 (R2) resident who was transferred to the hospital and diagnosed with septic shock. Findings include: R2 is [AGE] years old resident was initially admitted in the facility on 6/20/2018. R2 medical diagnosis includes diabetes mellitus with hyperglycemia, hyperlipidemia, hypertension, anemias, dementia, anxiety disorder, bipolar disorder, head injury. R2's has impaired cognition, based on his brief interview of mental status (BIMS) score of 4. Per V9 (Registered Nurse / Hospital) R2 was admitted to Intensive Care Unit (ICU) due to sepsis. Progress notes of R2 dated 4/9/2024 at 6:56 AM by V4 (Licensed Practical Nurse-LPN) documents that R2 was congested, hypotensive, tachycardic, (blood pressure 86/56, respirations 18, temperature 98.6 degrees Fahrenheit, hear rate 113 oxygen…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-18 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to follow their policy on involuntary transfer by failing to send the appropriate paperwork with one resident (R2) who required involuntary transfer to the hospital and as a result R2 returned to the facility without treatment and had to wait for the paperwork to be send out to emergency again for treatment. This failure has the potential to affect one of three residents (R2) reviewed for transfer/discharge on the total sample of 23. Findings include: On 04/10/2024 at 12:06pm V11 (LPN/Licensed Practical Nurse) stated on 3/26/2024 I sent R2 out to the hospital. V11 stated R2 started saying that, we all have the devil in us. V11 stated R2 was making cat like noises. V11 stated R2 seemed as if she was possessed. V11 stated I called R2's psychiatrist and R2's doctor regarding the behaviors R2 was exhibiting and both doctors stated to send R2 out to the hospital for evaluation. V11 stated I called 911 and 911 came to the facility to take R2 to the hospital. V11 stated R2 returned from the hospital during my shift. V11 stated R2 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-18 · tag F0741 — failed to have staff trained for behavioral health — isolated
    Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to send the appropriate paperwork with one resident who required involuntary transfer to the hospital and notify a resident's power of attorney that a psychotropic medication was discontinued. This failure had the potential to affect all three residents (R2, R5 and R6) reviewed for facility's policy and procedures. Findings include: On 04/10/2024 at 12:06pm V11(LPN/Licensed Practical Nurse) stated on 3/26/2024 I sent R2 out to the hospital. V11 stated R2 started saying that, we all have the devil in us. V11 stated R2 was making cat like noises. V11 stated R2 seemed as if she was possessed. V11 stated I called R2's psychiatrist and R2's doctor regarding the behaviors R2 was exhibiting and both doctors stated to send R2 out to the hospital for evaluation. V11 stated I called 911 and 911 came to the facility to take R2 to the hospital. V11 stated R2 returned from the hospital during my shift. V11 stated R2 was exhibiting the same behaviors and I told the emergency medical technicians I was not accepting R2 back into the facility.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review the facility failed to develop and implement fall prevention interventions for three of three residents (R2, R3 and R4) reviewed for accidents on the total sample list of seven. Findings include: R2 is a [AGE] year old with diagnosis including but not limited to: Fracture of left pubis, history of falling, traumatic subdural hemorrhage and unspecified injury of head. R2 has a BIMS (Brief Interview of Mental Status) score of 5, which indicates severe impairment. R3 is a [AGE] year old with diagnosis including but not limited to: History of falling, Unsteadiness on feet, and Lack of coordination, abnormal posture, mild cognitive impairment and fracture of nasal bones with routing healing. R3 has a BIMS (Brief Interview of Mental Status) score of 3, which indicates severe impairment. R4 is a [AGE] year old with diagnosis including but not limited to: Huntington's disease, unspecified fall, restlessness and agitation, depression and personal history of COVID-19. R4…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-11-09 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review, the facility failed to ensure that the wiping cloths for the food contact surfaces are properly sanitized, failed to ensure that dry food is stored six inches above the floor, and failed to ensure that the fan blowing on the clean dishes is free of accumulated dust. These failures have the potential to cause food borne illness in a total of 103 residents who receive oral diets from the facility's kitchen. Findings include: On 11/6/23 during the facility entrance, V1 (Assistant Administrator) reported the facility census as 105, minus 2 residents who are NPO (Nothing by mouth - list provided by V1) making a total of 103 residents receiving oral diets. On 11/6/23 between 10:49 AM and 11:15 AM, with V18 (Cook) and V19(Dietary Aide), the following were observed: 5 wet wiping cloths were observed in the green buckets not stored in a sanitizing solution. The sanitizing solution with one wiping cloth each in the two red buckets were tested but the color did not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-11-09 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure that the outside dumpster lid was closed to prevent pest and rodents from entering the garbage bin. This failure has the potential to affect all 105 residents in the facility. Findings include: On 11/6/23 at 11AM after the entrance conference, the facility census was 105 as reported by V1 (Assistant Administrator). On 11/6/23 at 9.20 AM, two outside dumpsters were observed. Each dumpster had a lid attached. The dumpster on the left had the lid flipped to the back of the dumpster, while the dumpster on the right had the lid partially covering the dumpster. Again, on 11/6/23 at 10:45 am, with V19 (Dietary Aide), the outside dumpsters were observed still in the same conditions. V19 was asked why the dumpsters were not closed. V19 stated that the dumpsters should be completely closed to prevent rats from entering the dumpster. Facility's policy titled Waste Management dated 5/14 states in #4: Trash containers will be emptied when full but at least at the end of each shift. Plastic liners shall be tied and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-09 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review, the facility failed to ensure that one resident (R32) did not receive insulin from a personal insulin pen that belonged to another resident, failed to ensure hand hygiene was performed during medication administration for one resident (R32), failed to ensure oxygen tubing was properly stored while not in use for one resident (R249), and failed to ensure a urinary drainage bag was not directly touching the floor for one resident (R24) reviewed for infection control on the total sample list of 47. Findings include: R32 is [AGE] year old with diagnosis including but not limited to: Type 2 Diabetes Mellitus with unspecified complications, Personal history of COVID-19, Unspecified Dementia and Unspecified Adult Maltreatment. On 11/7/23 at 9:15 AM, surveyor observed V7 (Registered Nurse) administer medication to R32. At that time, V7 proceeded to prepare insulin from an insulin pen for R32. On 11/7/23 at 9:17 AM, V7 injected insulin in R32's abdomen with an unlabeled…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-09 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview the facility failed to ensure that the call light was within reach for one resident (R249) out of the 47 residents reviewed for call lights on the total sample list of 47. Findings include: R249's diagnosis include, but are not limited to, Traumatic Subdural Hemorrhage With Loss Of Consciousness Status Unknown, Encounter For Attention To Gastrostomy, Adult Failure To Thrive, Unspecified Severe Protein-Calorie Malnutrition, Acute Respiratory Failure With Hypoxia, Lobar Pneumonia, Unspecified Asthma, Helicobacter Pylori, Hypothyroidism, Senile Feeding Difficulties, Essential Hypertension, Gastro-Esophageal Reflux Disease Without Esophagitis, Repeated Falls, Other Osteomyelitis, Ankle And Foot, Hyperlipidemia, Type 2 Diabetes Mellitus With Unspecified Complications, Anemia, Unspecified Dementia, Unspecified Severity, Without Behavioral Disturbance, Psychotic Disturbance, Mood Disturbance and Anxiety. R249 has a Brief Interview for Mental Status (BIMS) dated 10/19/2023 which documents that R249 has a BIMS score of 02, indicating R249's cognition is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to provide individualized fall prevention interventions, according to the care plan, for a cognitively impaired resident, who had repeated falls. This failure affected one resident (R30) of three residents, reviewed for falls, in a total sample of 47 residents. Findings include: On 11/7/23 at 2:54PM, R30 was observed in the wheelchair in the day room and there was no chair alarm attached to the wheelchair as stated in the care plan. V22 (R30's Family) stated that she (V22) looked everywhere in the room and the chair/bed alarm was nowhere to be found. V22 stated she asked the nurse and CNA (Certified Nurse Assistant) and they both said they did not know where the chair alarm was. On 11/8/23 at 11AM during this investigation, V15 (Assistant Director of Nursing) was interviewed about R30's fall of 8/29/23. V15 stated I observed him (R30) on the floor and saw that he had hit his head and there was some bleeding. We called the ambulance and sent him to the hospital. V1 (Assistant Administrator) later presented the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-09 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review the facility failed to ensure an oxygen tank was not empty and oxygen tubing was connected for one resident (R31), and an oxygen humidifier bottle was not empty (without water) for one resident (R40). This failure has the potential to affect two of three residents reviewed for oxygen use on the total sample list of 47. Findings include: R31 is [AGE] year old with diagnosis including but not limited to: Unspecified Asthma, Dizziness, Hypertension, Hyperlipidemia and Gastritis. R40 is [AGE] year old with diagnosis including but not limited to: Acute Respiratory Failure with Hypoxia, Acute Pulmonary Edema, Dependence on Supplemental oxygen, Pneumonia and Heart Failure. On 11/6/23 at 11:33 AM, R31 was observed sitting in the activity room with an oxygen tank on the back of her (R31's) wheelchair. At that time Surveyor observed the meter on the oxygen tank in the red area. No oxygen tubing was observed connected to R31 or the oxygen tank. On 11/6/23 at 11:33 AM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-09 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review the facility failed to ensure expired insulin medication was removed from medication cart and discarded for two residents (R86 and R28) of six residents reviewed for insulin use on the total sample list of 47. Findings include: R86 is [AGE] year old with diagnosis including but not limited to: Type 2 Diabetes Mellitus with unspecified complications, Chronic Kidney Disease, Unspecified Severe Protein- calorie malnutrition and Colostomy status. R28 is [AGE] year old with diagnosis including but not limited to: Type 2 Diabetes Mellitus, Chronic Kidney Disease, Unspecified Protein- calorie malnutrition and Hyperlipidemia. On [DATE] during floor rounds, Surveyor reviewed medication cart located on the 2nd floor. On [DATE] at 11:40 AM, Surveyor observed the following: Humalog insulin labeled with R86's name and with an expiration date of [DATE]; Insulin Aspart labeled with R28's name and with an expiration date of [DATE]; Liraglutide Insulin labeled with R28's name…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-09 · tag F0790 — failed to provide dental care — isolated
    Provide routine and 24-hour emergency dental care for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to provide and arrage dental services and follow Dentist's recommendation for a dental appliance for one resident (R31) of one residents reviewed for dental appliances on the total sample list of 47. Findings include: R31 has a diagnosis of but not limited to Hyperlipidemia, Hypertension, Peripheral Vascular Disease, Asthma, and Sequelae of Vitamin A Deficiency. R31 has a Brief Interview of Mental Status score of 11. Admission/Readmissions Screener dated 3/11/2021 documents, in part, R31 has dentures but does not wear them and Dentures Fit: No. On 11/06/2023 at about 11:40AM R31 stated that she wanted dentures because she has trouble eating meat. On 11/06/2023 at 11:41AM surveyor observed R31's mouth and she had no teeth. On 11/06/2023 at 9:15AM V5 (Social Service Director) stated that R31 did not have dentures when she returned to the facility in June of 2023. V5 stated that the last time R31 was seen by the dentist was on 8/21/2021 and that R31 was not in the facility when the dentist came in 2022. V5 stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-12 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview the facility failed to maintain a supply of towels and washcloths for residents and staff to perform incontinence and bathing care. This deficient practice has the potential to affect all 35 residents residing on the third floor. Findings include: On 9.5.2023 at 1:20 PM, R7 said the facility does not have enough towels and washcloths; staff cut up towels and sheets or use patient gowns when they run out of washcloths. When there are no towels and washcloths, staff will use gowns and strips of sheets to clean incontinent residents; the facility does not use disposable wipes. On 9/6/2023 at 10:10 AM, V12 (CNA-Certified Nursing Assistant) said, Laundry did deliver linen (towels and washcloths) this morning and its gone; nada and nada (sic) pointing to linen closets at either end of the hallway. V12 accompanied surveyor to west linen closet; noted five incontinent pads (V12 states not enough), 10 patient gowns (V12 states not enough), no towels or washcloths. V12 stated, we cut up…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$420,046 in federal fines across 7 penalties. 3 Medicare payment denials on record.

  • $14,722 — penalty dated 2025-08-02
  • $14,785 — penalty dated 2025-06-09
  • $32,086 — penalty dated 2025-03-27
  • $108,476 — penalty dated 2024-12-17
  • $178,736 — penalty dated 2024-04-18
  • $52,794 — penalty dated 2023-10-27
  • $18,447 — penalty dated 2023-09-12
  • Medicare payment denial — starting 2025-01-07 for 35 days
  • Medicare payment denial — starting 2024-05-11 for 38 days
  • Medicare payment denial — starting 2023-11-17 for 28 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to ICARE CONSULTING SERVICES — 7 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 51.3-0.3 vs chain
Health inspection 1 of 51.4-0.4 vs chain
Staffing 1 of 51.4-0.4 vs chain
Quality measures 1 of 52.3-1.3 vs chain
The other 6 homes this chain runs (chain average 1.3★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
LEVOVITZ, YERUCHOMIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL20%since 07/01/2010
WEBSTER, SHIMONIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL20%since 07/01/2010
POINTE MANAGEMENT LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 12/21/2020

CMS files one row per role, so the 5 rows in the source record cover these 3 parties — each is shown once here with every role it holds. Nothing is omitted.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$8.7M
Net patient revenuemost recent cost report
-22.9%
Operating marginrevenue minus expenses
$2.6M
Related-party expense24% of expenses
Who pays — share of resident-days
Medicaid 18%Medicare 4%Other / private 78%

This home reported $2.6M paid to related parties — landlords or management companies under common ownership — equal to about 24% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$309per resident / day
operating cost
$9,394per month
≈ monthly operating cost
$251per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.

Typical monthly cost in Illinois
$8,304/mo
Nursing home (semi-private)
$9,216/mo
Nursing home (private)
$6,219/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 146062. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-23, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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