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Oak Park Oasis

625 North Harlem, Oak Park, IL 60302 · For profit - Partnership · 204 certified beds · (708) 848-5966 Medicare & Medicaid certified

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Flagged for abuse5 actual-harm citations$244,610 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • lower-than-typical staff turnover (32% vs 45% nationally) — better care continuity
Worth asking about
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited Sep 2025
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 5 actual-harm citations
  • a high number of inspection citations overall (52) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $244,610 in federal fines (most recent 2025-12-18)
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (1/5)
  • its facility-reported quality-measure rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1107 Chicago Ave · (708) 383-2900 · Call to confirm hours
Pharmacy
1144 Lake St · (708) 434-5781 · Call to confirm hours
Grocery
483 N Harlem Ave · (708) 386-1169 · Call to confirm hours
Park
E Central Rd · (312) 636-0018 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased7.6%13.4%15.4%better
Long-stay residents who lose too much weight5.5%6.3%5.4%typical
Long-stay residents with a catheter left in their bladder0.7%0.9%0.9%better
Long-stay residents with a urinary tract infection0.7%1.5%2.0%better
Long-stay residents with depressive symptoms99.0%54.2%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury2.5%3.1%3.3%better
Long-stay residents whose ability to walk worsened5.6%14.3%16.1%better
Long-stay residents on antianxiety or hypnotic medication6.2%18.3%18.9%better
Long-stay residents given the seasonal flu vaccine73.6%91.8%95.3%worse
Long-stay residents with pressure ulcers5.5%4.8%4.7%worse
Long-stay residents with worsening bladder/bowel control18.3%20.6%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table25.6%21.7%17.1%worse
Short-stay residents who newly got an antipsychotic medication5.2%2.2%1.4%worse
Short-stay residents given the seasonal flu vaccine19.6%63.1%79.4%worse
Short-stay residents rehospitalized after admission20.0%26.1%22.6%better
Short-stay residents with an outpatient ER visit7.8%13.9%12.0%better
Long-stay hospitalizations per 1,000 resident days2.702.021.67worse
Long-stay outpatient ER visits per 1,000 resident days2.032.221.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

9.6%U.S. median 10.7%
Went back to hospital
28.6%U.S. median 56.6%
Met the expected recovery
0.14U.S. median 0.31
Therapy hours / resident / day
0.06hours / resident / day
Physical therapy
0.06hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Met the expected recovery: 28.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 21 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.14 therapist hours per resident per day in 2026Q1 — more than 11% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 18% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.6%CMS range 6.5–15.610.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge28.6%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge28.6%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge9.5%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified58.8%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.9%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.111.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.52
RN hours/ resident / day
0.68
LPN hours/ resident / day
1.78
Aide hours/ resident / day
2.98
Total nurse hours/ resident / day
0.32
RN hoursweekends
32.1%
Total nursing turnover
42.9%
RN turnover

How full it usually is: this home is certified for 204 beds and averages 116.4 residents a day — about 57% occupied, or roughly 88 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.98 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.52 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.78 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.54 hrs/resident/day on weekends vs 3.16 on weekdays — 20% thinner on weekends — a notable drop. RN hours go from 0.60 to 0.32 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 32% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

8
deficiencies at the latest standard inspection (2024-10-25)
8
at the previous standard inspection (2023-12-22)

Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

52 citations, most serious first. The 15 most serious are shown; the remaining 37 are one tap away and print in full.

  • Actual harm · Gcited before2025-09-26 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based interview and record review facility failed to follow its abuse prevention policy and did not prevent an incident of resident-to-resident abuse. This deficient practice affected two of three residents (R1 and R2) reviewed for abuse. This failure resulted in R2 directing a racially derogatory term at R1 and spitting on R1. R1 was unavailable for interview during the survey; however, based on the Reasonable Person Concept, a reasonable person in R1's situation would likely experience humiliation, emotional distress, fear, and a sense of being unsafe because of the incident.R1 is not available for observation or interview. R1 MDS dated [DATE] denotes BIMS score of 10 (cognitive impairment). R1 care plan dated 7/28/28 with revision date of 8/12/25 denotes in-part R1 comprehensive assessment reveals history of suspected abuse or neglect or factors that may increase her susceptibility to abuse/neglect. R1 will be treated with respect, dignity and reside in the facility free of mistreatment, ongoing. R1 progress…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-07-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide adequate supervision to a high fall risk resident for one (R1) of four residents (R1, R2, R3 and R4) reviewed for falls in the sample of four. This failure resulted in R1's left hip fracture, emergent hospitalization, and subsequent left hip surgery. Findings include: R1 is a [AGE] year-old male admitted to the facility on [DATE] with diagnosis including bit not limited to Ataxia; Epilepsy; Unspecified Abnormalities of Gait and Mobility; Abnormal Posture; Muscle Wasting and Atrophy; Schizoaffective Disorder, Bipolar Type; Schizophrenia; Bipolar Disorder; Essential (Primary) Hypertension; Type 2 Diabetes Mellitus with Diabetic Neuropathy; and Heart Failure. According to R1's MDS (Minimum Data Set) assessment dated [DATE] under section C, R1 has BIMS (Brief Interview of Mental Status) score of 12 indicating moderate cognitive impairment. According to R1's MDS (Minimum Data Set) assessment dated [DATE] under section GG, R1 uses a walker as a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-07-02 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to timely administer a PRN (as needed) pain medications for post fall onset of pain for a one of one (R1) resident reviewed for pain in the sample of four. This failure resulted in R1 having ongoing, unaddressed pain for 44 hours before R1 was hospitalized for left hip fracture, and subsequent surgery of the left hip fracture. Findings include: R1 is a [AGE] year-old male admitted to the facility on [DATE] with diagnosis including but not limited to Ataxia; Epilepsy; Unspecified Abnormalities of Gait and Mobility; Abnormal Posture; Muscle Wasting and Atrophy; Schizoaffective Disorder, Bipolar Type; Schizophrenia; Bipolar Disorder; Essential (Primary) Hypertension; Type 2 Diabetes Mellitus with Diabetic Neuropathy; and Heart Failure. On 6/30/2025 at 11:48 AM Surveyor observed R1 laying in the bed. R1 clean and dressed appropriate, no shoes observed at this time. R1's room dark, call light out of R1's reach, no clutter observed. R1 said, Yeah I fell, I hurt…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-05-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow their policy to conduct a contraband search on one (R1) of three residents reviewed for contraband possession. This failure resulted in R1 falling and hospitalized with a diagnosis of opioid overdose, and laceration of right eyebrow. Finding include: On 5/28/2025 at 11:52 AM, V3 (LPN) said that R1 did not fall on V3 shift. V3 said R1 is alert and oriented and makes his needs known. V3 said that R1 has a pass to go with relatives. V3 said that R1 went out with relative today about 8:30 am and was expected to be back to the facility around 2:00 PM. V3 said that the social service told V3 that R1 must be checked by the social service before R1 can get back into R1's room. V3 said that the social services are responsible for checking the residents before the residents return to their rooms. On 5/28/2025 at 12:04 PM, V4 (LPN) said that when V4 initially rounded on R1, R1 was alert and oriented and conversing. V4 said about less than ten minutes while…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-11-16 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect a resident identified to be at risk for abuse from a resident-to-resident sexual abuse. This affected one of three residents (R1) reviewed for resident-to-resident sexual abuse. This failure resulted in resulted in R1 feeling sad, scared, and powerless. Findings include: On 11-14-23 at 9:55 AM, R1 said she went with R2 to his room to get a pop. R1 said R2 did not touch R1 and moments later said R2 touched R1's genitals with his hands. R1 said R2 touched between my legs under my clothes. R1 said they were in R2's bed. R2 asked R1 to sit on his bed and R1 said R2 is big, and she didn't have a choice. R1 said R2 put 2 hands under the skirt and R2's 2 fingers penetrated R1's vagina. R1 said she did not fight R2 and did not tell R2 to stop. R1 said R2 put R1 in her wheelchair and pushed R1 out of his room. R1 said she told R1 told V4 (Certified Nursing Assistant/CNA) who told V3 (Licensed Practical Nurse/LPN). R1 said V3 called the local police. R1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-22 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a functioning Gastrostomy Tube (GT) was available for a GT resident to administer bolus feed and free water flush as ordered by the physician. The facility also failed to follow its Gastrostomy or Jejunostomy Feeding policy by not administering the GT free water flush before and after feeding as ordered by the physician. This applies to 1 of 2 residents (R3) reviewed for GT care in a sample of 5.The Findings include:R3 is a [AGE] year-old male admitted on [DATE] with severe cognitive impairment as per the Minimum Data Set (MDS) dated [DATE].R3 was admitted with an admitting diagnosis of gastrostomy, dehydration, seizure, and anoxic brain damage.A review of the progress notes dated 4/2/26 documented that R1 was sent for an appointment with his mother, and, upon being seen by the MD, became agitated, with his heart rate elevated, and was admitted to the county hospital.A review of the hospital/Medical Intensive Care Unit (MICU)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-18 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to administer medications within the expected timeframe. This failure affected five (R3, R5, R6, R8 and R9) residents reviewed for medication administration in the total sample of 9 residents. Findings include:On 04/17/2026 at 11:30am, V5 (Registered Nurse) stated she was getting ready to pass (R3) 9:00am medications. Informed V5 this surveyor was going to observe V5 with medication administration. On 04/17/2026 at 11:40am after passing R3's medications, V5 checked cloud-based electronic health record platform per this surveyor's request and stated she still had to pass medications to four (R5, R6, R8, and R9) residents scheduled at 9:00am. V5 stated the expectation is to pass medications one hour before and one hour after the scheduled time. On 04/17/2026 at 4:11pm, V2 (Director of Nursing) stated staff are expected to follow the rights of medication administration which include right dose, medication, person, time, and route. V2 stated the right time is one hour before and one hour after the scheduled time. V2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observations, and record review the facility failed to ensure that resident floors are free from hazards. Water noted on the floor near door entry ways. Water was observed in a puddle with a white towel over it in R3's room entry way. This failure affected five residents (R3-R7) of 6 residents reviewed for safe environment.The findings include:On 8/13/25 at 10:45AM surveyor walked past R3's room and saw wet floor, towel on the floor near liquid, and no wet floor sign in the room. Air conditioning grill above the wet area near entry door. R3 sitting in her wheelchair in the room.On 8/13/25 at 10:47AM V1, CNA, said I have seen leaking from the ceiling in this room, R4's-R7's. V1 said I saw it a week or two ago. V1 said it was leaking a lot.On 8/13/25 at 10:55AM surveyor walked past R3's room, the floor remains wet with a towel over it. R3 sitting in the wheelchair. R3 pointed to the ceiling air conditioner grill when asked where the water was coming from. R3 said they know about it. It's been…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-08-14 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and records reviewed the facility failed to ensure staff followed the facility practice of nurses not leaving the unit at the end of a shift without a relief. This failure resulted in the unit not having a nurse on unit for at least 1 hour. This failure has the potential to affect 36 residents residing on the unit.The findings include:On 8/13/25 at 12:06PM V3, Restorative Nurse, said on the second floor there is normally 2 nurses, 1 on main unit and 1on pavilion unit. V3 said 8/9/25 there was a call off for day shift I was notified at 8:45AM that there was a missing nurse on 2 main. V3 said I took over the cart about 9:15AM. V3 said I found out because I was coming in as Manager on Duty. V3 said I didn't clock in or out that day. V3 said the off going nurse is supposed to wait until the next nurse comes in before leaving. V3 said V12, LPN, called in. V3 said when I got to the facility the staff told me there was no nurse on 2 main. V3 said the call ins go to the DON or ADON. V3 said the unit…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-14 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and records reviewed the facility failed to follow their policy to provide Discharge Instructions and Medications to one resident (R1)upon her planned transfer from the facility to another skilled facility. This failure affected 1 of 3 residents reviewed for discharge/transfers.The findings include:R1 admitted to the facility on [DATE] and discharged to another facility on 8/9/25.On 8/13/25 at 12:06PM V3, Restorative Nurse, said R1 had a planned discharge, I was working the cart. V3 said R1's family came and got her. V3 said the Secretary at the front desk told them to speak with a nurse, but the family just took R1. V3 said they did not speak with me. V3 said only the secretary saw the family. At 12:54PM V3 said the admitting facility called me around 12:31PM on 8/9/25, V3 checked her phone for times. V3 said that is when I became aware R1 had left. V3 said they called when R1 arrived saying no medications were sent with R1. V3 said I faxed the paper work to the facility after they called.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-17 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow its Urinary Catheter Care policy to provide catheter care to residents. This applies to 3 of 4 residents (R2, R3, and R4) reviewed for indwelling catheter care in a sample of 4.1.R2 is an [AGE] year-old female admitted with moderate cognitive impairment as per the MDS dated [DATE]. On 7/16/25 at 9:00 AM, R2 was observed in her bed with an indwelling catheter bag with one-fourth urine placed flat on the bed. On 7/16/25 at 9:03 AM, V3 (Licensed Practical Nurse/LPN) stated that the indwelling catheter bag shouldn't be on the bed to prevent urine backflow, which could cause infection. A review of the indwelling catheter care plan document interventions including to position catheter bag and tubing below the level of the bladder.On 7/16/25 at 11:25 AM, observed V5 (Certified Nursing Assistant/CNA) providing catheter care to R2, who was on a geriatric chair. V5 used soap and water to wipe down the catheter without cleaning the labia. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-07-02 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to adhere to sanitary requirements by not following its own hair restraints policy when a dietary aide was found not wearing a hair restraint while inside the facility's kitchen. This failure has the potential to affect the quality of food served to all residents at the facility. Findings include: On 07/01/2025 at 12:00 PM, This Surveyor visited the facility kitchen to verify if kitchen staff were wearing hair restraints. This Surveyor introduced himself to V14 (Dietary Supervisor). Before entering the kitchen, this Surveyor asked V14 for a hair restraint to wear, was given one, and placed it over his head. Both V14 and this Surveyor then proceeded to enter the kitchen. Upon entering the kitchen, this Surveyor observed V15 (Dietary Aide) to the immediate left, sitting by the wall, and not wearing a hair restraint. This Surveyor then observed V14 instruct V15 to place his hair restraint over his head. V15 was then seen walking outside the kitchen, holding a hair restraint in his hand, then returning to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-02 · tag F0777 — isolated
    Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure diagnostic testing order was carried out and diagnostic testing results were reported in a timely manner for a resident with acute fracture for one of four (R1) residents (R1, R2, R3 and R4) reviewed for diagnostic testing in the sample of four. Findings include: R1 is a [AGE] year-old male admitted to the facility on [DATE] with diagnosis including bit not limited to Ataxia; Epilepsy; Unspecified Abnormalities of Gait and Mobility; Abnormal Posture; Muscle Wasting and Atrophy; Schizoaffective Disorder, Bipolar Type; Schizophrenia; Bipolar Disorder; Essential (Primary) Hypertension; Type 2 Diabetes Mellitus with Diabetic Neuropathy; and Heart Failure. On 6/30/2025 at 11:48 AM Surveyor observed R1 laying in the bed. R1 clean and dressed appropriate, no shoes observed at this time. R1's room dark, call light out of R1's reach, no clutter observed. R1 said, Yeah I fell, I hurt my hip. I'm not sure when or how it happened. R1 unable to recall…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-16 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to notify the residents representative psychotropic medications were prescribed. This applies to 1 of 3 residents (R1) reviewed for resident rights in the sample of 4. The findings include: On 5/16/25 at 10:37 AM, V9 (R1's Guardian) said the facility reported R1 was receiving psychotropic medications with my knowledge or consent. V9 said she did not consent for him to receive those medications. When she asked the facility why he was on the medications she was told, R1 would be uncontrollable without the medications. R1's face sheet shows V9 is R1's Guardian. R1's Physician Order Sheets dated May 2025 shows orders including Haloperidol 5 mg (milligrams) every 6 hours as needed for behavior disturbance and Lorazepam 1 mg every 6 hours as needed for behaviors (both order date of 3/4/25). R1's Consent for Psychotropic Medications dated 3/5/25 shows Haloperidol 5 mg and Ativan (Lorazepam) 1 mg listed. The informed consent is signed by V3 (ADON) and signed signature above the resident/authorized Representative/Guardian. On 5/16/25…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-16 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure prescribed medications were administered as ordered for 1 of 3 residents (R2) reviewed for medication administration in the sample of 4. The findings include: R2's Medication Administration Record dated April 2025 shows orders including Benztropine Mesylate 0.5 mg (milligram) give one tablet at bedtime. The M.A.R. shows on 4/10/25 this medication was not administered. Divalproex Sodium tablet 500 mg ER (extended release) give two tablets at bedtime related to bipolar disorder. The M.A.R. shows this medication was not administered on 4/10/25 and 4/13/25. Olanzapine 10 mg give one tablet daily for mood disorder. The M.A.R. shows this medication was not administered on 4/10/25. Trazadone 50 mg give 1.5 tablet daily for insomnia. The M.A.R. shows this medication was not administered on 4/10/25 and 4/13/25. On 5/16/25 at 9:28 AM, V5 (Registered Nurse) said medications should be administered as ordered. If the medication is given it is documented on the M.A.R. If the M.A.R. shows no entry the medication was not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 37 citations
  • Potential for harm · D2025-05-16 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review the failed to ensure stop dates for residents with prn (as needed) psychotropic medications were in place for 2 of 3 residents (R1, R3) reviewed for psychotropic medications in the sample 4. The findings: R1's Physician Order Sheets dated May 2025 shows orders including Haloperidol 5 mg (milligrams) every 6 hours as needed for behavior disturbance and Lorazepam 1 mg every 6 hours as needed for behaviors (both order date of 3/4/25). R3's Physician Order Sheets dated May 2025 shows orders including Lorazepam Injection 0.5 ml every 8 hours as needed for agitation (order date 4/29/25). On 5/16/25 at 12:10 PM, V3 (Assistant Director of Nursing-ADON) said psychotropics prn medications should have a stop date of 14 days. The facility's Psychotropic Drug Therapy undated policy states, Psychotropic drug therapy will be used when necessary to treat a specific condition .PRN (as needed) psychoactive medications will be ordered with a time limit of 14 days. After that time, Physicians may re-evaluate and reroder at 14 day intervals. There must be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-23 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide a clean, comfortable, and homelike environment for 9 (R3, R4, R5, R6, R7, R8, R10, R11, and R12) of 12 residents reviewed for environment. The findings include: On 3/22/25 at 10:04AM R8's room has four tiles missing from the main room floor. R8 was observed in the bed, opened her eyes but did not respond to the surveyor's question. On 3/22/25 at 10:06AM R3's room was observed. The top veneer finish lifts off to expose plywood/particle board underneath. A round hole was [NAME] key lock fell out. 2 window curtains in the room, one is hung and can slide to open and close, but second curtain is partially hung. Curtain hooks/clips observed on the window ledge. Trim boards look dirty with discolored, dark black/brown grime. Black, dark, spotted discoloration along floor trim and floor that is along wall. R3 said her window curtains have been like that for a couple weeks. R3 said she is unable to open or close the windows, they stay like…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-27 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify a physician that a resident was not being administered a steroid topical ointment and an immunosupressive medication as ordered and missed 15 doses of the steroid topical ointment and 14 doses of the immunosupressive medication for one out of three residents (R1) reviewed for physician notification in a total sample of three. Findings Include: R1 is a [AGE] year old with the following diagnosis: rheumatoid arthritis, dermatomyositis, herpes vesicular dermatitis, and chronic ulcer of skin. On 2/26/25 at 11:30AM, R1 was only available by phone for interview due to being hospitalized at the time of the investigation. R1 stated R1 does not the get medication for R1's autoimmune disease. R1 was unable to remember the name of the medication but knew it started with an M. R1 reported the medication is supposed to be taken twice a day (once in the morning and once around dinner time) but it is only given usually once a day or not at all. R1 was unable…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-27 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to administer a topical steroid ointment and an immunosupressive medication as ordered causing the resident to miss 15 doses of the topical steroid ointment and 14 doses of the immunosupressive medication over a two month period for one resident (R1) out of three reviewed for medication administration in a total sample of three. Findings Include: R1 is a [AGE] year old with the following diagnosis: rheumatoid arthritis, dermatomyositis, herpes vesicular dermatitis, and chronic ulcer of skin. On 2/26/25 at 11:30AM, R1 was only available by phone for interview due to being hospitalized at the time of the investigation. R1 stated R1 does not the get medication for R1's autoimmune disease. R1 was unable to remember the name of the medication but knew it started with an M. R1 reported the medication is supposed to be taken twice a day (once in the morning and once around dinner time) but it is only given usually once a day or not at all. R1 was unable to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-07 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow their abuse policy by not preventing a resident to resident physical assault. This affected two of three residents (R1, R2) both reviewed for physical abuse. This failure resulted in R1 being punched in the face and being transferred to the local hospital for evaluation Findings include: R1 was admitted to the facility on [DATE] with a diagnosis of heart failure, dementia, schizophrenia, depression and auditory hallucinations. R1's brief interview for mental status score dated 11/8/24 documents score 10/15 which indicates moderate cognitive impairment. On 12/31/24 at 2:22PM, R1 who was alert and oriented was asked if he recalls the incident with his roommate. R1 said yes. R1 said there was something wrong with the toilet in his room that it wasn't flushing. R1 said R2 punched him in the face two times. R1 was unsure where it happened or why. R1 unable to recall if he went into bathroom with R2. R1 does not recall any injury or any other details.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-07 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop a plan of care for a resident with a history of violent behavior. This affected one of three residents (R2) reviewed for care plans. Findings include: R2 was admitted on [DATE] with a diagnosis of Huntington's disease, violent behavior, brief psychotic disorder and schizoaffective disorder. R2's brief interview for mental status score dated 12/2/24 documents score 14/15 which indicates cognitively intact. R2's progress note dated 10/11/24 documents: altercation with roommate. Staff attempting to separate, both residents punching at each other but hitting staff. Spitting at each other. R2 held other resident by the neck. R2 was sent to the hospital via petition. R2's petition dated 10/11/24 documents: R2 physically aggressive towards roommate, fighting and throwing punches to the roommate but punches landed on staff nurse, held his roommate's neck. R2's hospital record dated 10/11/24 documents: R2 admitted for aggressive behaviors of choking…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-14 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow their abuse and injury of unknown origin policy by not initiating and completing a thorough investigation of an injury of unknown origin reported to the facility by a resident's family member. This failure applied to one (R1) of three residents reviewed for injury of unknown origin investigations. Findings include: R1 is [AGE] years of age. Current diagnoses include but are not limited to: Cerebrovascular Disease and Dementia Behavioral Disturbance. R1's MDS Minimum Data Set (Comprehensive Assessment) section C cognitive status dated 10/4/2024 documents a staff assessment indicating R1 being moderately impaired- decisions poor; cues/supervision required. R1 was admitted to the facility on [DATE] for respite care and was discharged home with family on 10/4/24. On 11/13/24 at 11:08 AM, interview with V4 LPN Licensed Practical Nurse regarding R1's bruising concern. V4 said, The lady family member said it was something on her arm, it was a bruise…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-10-25 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement enhanced barrier precaution protocol. The facility failed to observe appropriate infection control protocol in handling soiled linens. The facility failed to have measures in place to prevent the growth of legionella and other opportunistic waterborne pathogen in building water system. The facility failed to clean, disinfect medical equipment, and perform hand hygiene during Intravenous medication administration. These deficiencies have the possibility to affect all residents in the facility. Findings include: On 10/22/24 at 6:18AM, Observed soiled linens in a green plastic bag on the floor in the hallway outside by room [ROOM NUMBER] and two bags by the therapy room. V14 LPN (Licensed Practical Nurse) said that it should not be placed on the floor, it should be brought to the soiled linen chute. On 10/22/24 at 6:31AM, V15 CNA (Certified Nurse Assistant) said that soiled linens in green plastic bag should not be placed on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-25 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to provide privacy and dignity to residents. This deficiency affects three (R65, R112 and R372) of three residents in a sample of 24 reviewed for residents right. Findings include: On 10/22/24 at 9:10AM, R372 observed in bed with Foley catheter bag hanging on left side of bed visible when entering the room with no privacy bag covering. On 10/22/24 at 9:20AM, R112 observed sitting in bed with Foley catheter bag on left side of bed sitting on floor and no privacy bag covering. On 10/23/24 at 1:23 PM, V14 (Licensed Practical Nurse) did not provide privacy during intravenous medication administration for R112, V14 did not close room door and did not pull privacy curtain. On 10/23/24 at 1:28PM, R64 observed in bed with no privacy curtain available. On 10/22/24 at 9:25AM, V14 (Licensed Practical Nurse) verified that R372 did not have a Foley catheter privacy covering bag, V14 said that the Foley catheter bag should have a privacy bag covering in place. On 10/22/24 at 9:28AM, V14 verified with surveyor that R112 Foley…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-25 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to ensure the care plan was updated to reduce the risk of falls for one of three residents (R77) reviewed for falls in a sample of 24. Findings include: On 10/22/2024 at 10:30am R77 was observed in a chair next to the nurse's station. On 10/22/2024 at 10:33am V24 (Licensed Practical Nurse-LPN) said she is a high fall risk I'm waiting for activity to take her to the dining area. On 10/24/2024 at 11:00am V28 (Minimum Data Set-MDS Consultant), observed with the surveyor that R77 had a fall on 5/25/2024 sustaining a hematoma and no care plan update, R77 had a fall on 9/10/2024 no injury and no care plan update. On 10/24/2024 at 11:05am V3 (Director of Nursing-DON) said the MDS coordinator should update the care plan after every fall she resigned last week. A fall incident report dated 5/25/2024 indicated that R77 had an unobserved fall and sustained a hematoma to forehead and was transferred to the local hospital, no care plan update. On 9/10/2024 R77 had a unobserved fall no injury and no care plan update. An order…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-25 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide nail care to dependent resident. This deficiency affects one (R110) of three residents in the sample of 24 reviewed for ADL (Activity of Daily Living) care. Findings include: On 10/22/24 at 8:50AM, Observed R110's bilateral fingernails with long and dirty. There are with black matter inside the fingernails. On 10/23/24 at 9:50AM, Observed R110 still with long and dirty fingernails. Showed observation to V23 LPN (Licensed Practical Nurse). V23 said that the CNA (Certified Nurse Assistant) should provide nail care- clean and trim R110's fingernails when providing personal hygiene or bathing/shower. They should check resident fingernails weekly. On 10/23/24 at 1:38PM, Informed V3 Director of Nursing (DON) of above observation. V3 said that the CNA should check for resident's nails when providing ADLs (Activity of Daily Living) and provide nail care as needed. R110 is admitted on [DATE] with diagnosis listed in part but not limited to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-25 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to follow physician order in application for right hand splint to resident. This deficiency affects one (R110) of three residents in the sample of 24 reviewed for Restorative Nursing Program. Findings include: On 10/22/24 at 8:56AM, Rounds made with V13 Restorative Nurse to R110. Observed R110 lying on bed with tracheostomy tube connected to oxygen concentrator. He does not wear right hand splint. R110 is admitted on [DATE] with diagnosis listed in part but not limited to Acute respiratory failure with hypoxia, Tracheostomy status, Reduced mobility, Severe protein calorie malnutrition. Active physician order sheet indicates: Primary care physician confirmed order for right hand splint dated 7/30/24. Comprehensive care plan indicates that he has ADL self-care performance deficit related to malnutrition, respiratory failure, dysphagia, epilepsy, tracheostomy tube, gastrostomy tube, resident requires substantial to total assist with ADLs.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-25 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to have an order for tracheotomy tube size and oxygen usage in resident chart. The facility failed to ensure to have an accessible spare tracheostomy tube kit in case of emergency /accidental decannulation. The facility failed to ensure oxygen tubing is changed and dated weekly and as needed. This deficiency affects two (R110 and R372) of three residents in the sample of 24 reviewed for Respiratory Care. Findings include: On 10/22/24 at 8:50AM, Rounds made with V13 Restorative Nurse to R110. Observed R110 lying in bed with tracheostomy tube connected to oxygen concentrator at 2.5LPM.(liter per minute) Oxygen tubing is not dated. V13 searched the bedside drawer for spare tracheostomy tube set or obturator but unable to locate. V13 said that there should be a spare tracheostomy tube at bedside for in case of emergency. On 10/22/24 at 11:30AM, Informed V3 DON (Director of Nursing) of above observation made with R110 having no spare tracheostomy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-25 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure that licensed nurses have the specific competencies and skill sets necessary to care for residents' needs. This deficiency affects one (R112) of one resident reviewed for intravenous medication administration in a sample of 24 residents. Findings include: On 10/23/24 at 1:23 PM, observation made with V14 (Licensed Practical Nurse) for intravenous medication administration for R112, V14 did not perform hand hygiene between change of gloves and before exiting room. V14 did not provide privacy during intravenous medication administration, V14 did not close room door and did not pull privacy curtain. On 10/23/24 at 1:30PM, V14 said that he should have performed hand hygiene between glove change and provided privacy to the resident when administering medication. On 10/23/24 at 1:52PM, V3 (Director of Nursing) said that LPN (Licensed Practical Nurse) can administer intravenous medications. Also said that V14 should have performed hand hygiene before and after glove usage and before exiting room. V3 said that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-25 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure completion of infection verification tool upon initiation of antibiotic using the McGeer's criteria. This deficiency affects one (R108) of three residents in the sample of 24 reviewed for Antibiotic Stewardship Program. Findings include: On 10/23/24 at 12:02PM, V3 Director of Nursing (DON) and V7 Infection Preventionist said that R108 is currently on Cephalexin 500mg(miligram) Two tablets orally twice a day for Cellulitis. Both said that infection verification assessment was not done upon initiation of antibiotic using McGeer's criteria. V3 said that the floor nurse is the one responsible for completing the Mc Geer's criteria/Antibiotic assessment when the nurse received antibiotic order from the physician. Then V7 will review the assessment/criteria is being met for antibiotic usage. On 10/24/24 at 9:50AM, Observed R108 sitting on bed with right lower leg bandage. He is alert and oriented, able to verbalize needs to staff. R108 is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-01 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect a resident from a potential sexual abuse by not monitoring a resident with a history of wandering from going into other resident rooms. This failure affected one (R1) of three residents reviewed for abuse. Findings include: R1 is a [AGE] year-old female who was admitted to the facility 07/13/2021 with diagnosis history of Dementia with behavioral disturbance, Psychosis, Vitamin D Deficiency, Gastroesophageal reflux disease, Dysphasia, Bipolar, and history of falling. On the (MDS) Minimal data Set assessment of 06/24/24 section C the BIMS (Brief Interviewed Mental status) score was 07/15and on MDS of 06/25/24 section GG R1 requires walking supervision or touching assistance. R2 is a [AGE] year-old male who was admitted to the facility on [DATE] and discharged [DATE] after an allegation of sexual abuse towards R1. R2 has a diagnoses history of Dementia, Hypertensive, Encephalopathy, Cerebral atrophy, Right Inguinal Hernia, and Anemia. On the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-01 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews the facility failed to follow their policy and procedure for Involuntary Discharge by not demonstrating that the safety of individuals in the facility was endangered due to the clinical or behavioral status of a resident who was not permitted to return to the facility after hospital transfer and by not ensuring the required documentation for transfer or discharge was included in the resident's medical record. This failure applies to one (R2) of three residents reviewed for involuntary discharge. Findings include: R2 is a [AGE] year-old male with a diagnoses history of Vascular Dementia without Behavioral Disturbance, Depression, Cognitive Communication Deficit, Degenerative Disease of the Nervous System, Seizures, Hepatitis C, Dysphagia, and Gout who was admitted to the facility 10/26/2022. R2's progress note dated 9/16/2024 at 6:20 PM documents he was transferred to the Hospital per physician orders for a psychological evaluation around 6 pm; progress note at 11:14 PM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide adequate supervision for a resident with dementia and a history of wandering by not ensuring that the resident was not wandering into resident rooms. This failure affected one (R1) of three residents reviewed for supervision. Findings include: R1 is a [AGE] year-old female who was admitted to the facility 07/13/2021 with diagnosis history of Dementia with behavioral disturbance, Psychosis, Vitamin D Deficiency, Gastroesophageal reflux disease, Dysphasia, Bipolar, and history of falling. R2 is a [AGE] year-old male who was admitted to the facility on [DATE] and discharged [DATE] after an allegation of sexual abuse towards R1. R2 has a diagnoses history of Dementia, Hypertensive, Encephalopathy, Cerebral atrophy, Right Inguinal Hernia, and Anemia. On 09/30/24 at 11:19 AM R3 said R1 has a habit of wandering in and out of rooms and did so just a couple of days ago. R3 said on 09/16/24 he was in his room when R1 came in and sat down on R2's bed. R3…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-26 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to prevent a verbal argument from escalating to a resident to resident physical assault. This affected two of three residents (R1, R2) reviewed for resident to resident abuse in the sample of 8. The findings include: R1 and R2 were discharged to the local hospital on 5/22/24 and have not returned to the facility. R1's electronic face sheet printed on 5/26/24 showed R1 has diagnoses including but not limited to dementia without behaviors, history of transient ischemic attack, depression, and heart disease. R1's facility assessment dated [DATE] showed R1 has moderate cognitive impairment, delusions, and wandering behaviors. R1's care plan dated 5/14/24 showed, Risk for increasing confusion related to diagnosis of dementia . R1's nursing progress notes dated 5/21/24 showed, Resident observed laying on the floor in the hallway. Resident stated, 'She pushed me'. Writer and another staff member assisted resident off the floor and walker her to her room. Full…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-22 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure a dependent resident has clean and trimmed fingernails. This deficiency affects one (R49) of three residents in the sample of 23 reviewed for Activity of Daily Living (ADL) care. Findings include: On 12/19/23 at 11:20AM, while V30 (Certified Nursing Assistant/CNA) and V33 (CNA) were providing morning care to R49, the resident was observed with long dirty fingernails on both hands. R49 has contractures on his right hand and the fingernails were pressing on his palm. Informed the CNAs of observation made. Both said that they will inform V12 (Licensed Practical Nurse/LPN). On 12/19/23 at 12:10PM, Informed V12 (LPN) of observation made. V12 said that CNAs and nurses are responsible for cleaning and trimming resident's fingernails as needed. Usually, the restorative aide is the one responsible for it. On 12/20/23 at 10:30AM, informed V3 (Director of Nursing) of above observation. V3 said that the staff, nurses and CNAs, are responsible…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-22 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to identify, assess/monitor, and report the presence of a stage 2 pressure ulcer, and failed to notify the physician for appropriate treatment. The facility also failed to implement pressure ulcer prevention interventions. This failure affects two (R49 and R80) of three residents in the sample of 23 reviewed for Pressure ulcer Prevention Management. Findings include: 1.) On 12/19/23 at 1:03PM, observed R80 lying in bed with oxygen via nasal cannula. She is nonresponsive to verbal stimuli. She needs total care with Activity of Daily Living. She is on a low air loss (LAL)mattress. Surveyor asked V15 (Licensed Practical Nurse/LPN) if R80 has skin impairment. V15 said that he is not aware and will ask V5 (Wound Care Nurse/WCN). Observed that R80 wears a disposable adult brief, with cloth pad and flat sheet over the LAL mattress. On 12/20/23 at 12:57PM, V15 (LPN) said that he spoke with V5 (WCN) and was informed that R80 has no skin impairment, her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-22 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to apply a resident's splint/brace as ordered by the physician and as indicated in the resident's restorative assessment and care plan to prevent further contractures. This deficiency affects two (R49 and R80) of three residents in the sample of 23 reviewed Limited Range of Motion. Findings include: 1.) On 12/19/23 at 11:00AM, Observed R49 lying in bed with flexion contractures of the right arm/hand. R49 does not have a splint or brace on his right arm/hand contractures. V30 (Certified Nursing Assistant/CNA) said that she has been taking care of R49, but she has not seen him with a splint or brace to his right arm/hand contractures. V30 CNA does not know if R49 has a splint or brace. On 12/19/23 at 12:10PM, Surveyor informed V12 (Licensed Practical Nurse/LPN) of above observation. V12 said that V32 (Restorative aide) is responsible for applying the splint /braces to residents on the 2nd floor. On 12/19/23 at 1:30PM, V2 (Assistant…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-22 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to obtain physician order for indwelling catheter, the medical indication for usage and the care of the catheter. This deficiency affects one (R80) of three residents in the sample of 23 reviewed for Indwelling catheter management. Findings include: On 12/19/23 at 1:03PM, Observed R80 lying in bed with oxygen via nasal cannula. She is non-responsive to verbal stimuli. She needs total care with ADLs (Activities of Daily Living). She has an indwelling catheter draining to dark yellow, orange urine connected to the drainage bag. On 12/21/23 at 11:20AM, V15 (Licensed Practical Nurse/LPN) said that the resident has an indwelling catheter and should have a physician's order and its clinical indication. Surveyor informed V15 that R80 does not have an order for an indwelling catheter size and type, clinical indication and the care of catheter. V15 said that the admitting nurse should've gotten the order when R80 was re-admitted on [DATE] from the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-22 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to follow the Registered Dietician's recommendations and failed to notify the Physician for approval of the recommendations for 1 of 4 residents (R53) reviewed for nutrition in a sample of 23. Findings include: On 12/20/2023 at 1:00pm R53 was asked why he was losing weight, R53 said I cannot chew well, my teeth are bad. The resident exposed his teeth to the writer, which are decayed and missing in places. On 12/21/2023 at 10:00am V5(Wound care Nurse) was asked why did R53 not have a weight on 12/14/2023. V5 said I thought I carried that out, there should be a weight for 12/14/2023. On 12/21/2023 at 10:15am V3 (Director of Nursing) said my wound care nurse carries out the dietitian recommendations. There should be a weight for 12/14/2023. I do not know why it's not there. On 12/20/2023 an electronic dietary note dated 12/4/2023 from the Dietician indicated a recommendation of to refer to speech therapy for an evaluation, add super cereal and double portions entrée at breakfast and dinner with whole milk at all…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-22 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview and record review the facility failed to follow their facility menu for 1 of 4 residents (R75) reviewed for menus in a sample of 23. Findings include: On 12/20/2023 at 12:40pm R75 was observed with a hot dog on her meal tray and was asked did she prefer a hot dog. R75 said no I was looking forward to having roast beef. On 12/20/2023 at 12:50pm V7(Dietary Supervisor) said we did not have enough roast beef after we took it out the oven, so we asked the residents would they like the substitute and they all agreed yes. On 12/20/2023 at 12:52pm V11(Cook) said I did not realize that it was not enough food until I saw the roast come out the oven, then I started cooking hotdogs after we asked who preferred hot dogs instead of roast beef. An order summary sheet indicates that R75 is on a regular diet. Facility Policy: Facility unable to provide a policy.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-22 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure coordination of care and communication between the facility and the hospice provider for 1 of 3 residents (R97) reviewed for hospice care in a sample of 23. Findings include: On 12/21/2023 at 11:30am V12 (Licensed Practical Nurse) was asked how they know what care is provided for R97, a hospice resident. V12 said the staff use the progress notes and she cannot find the notes and it should be in the hospice book for reference. On 12/21/2023 at 1:00pm V3 (Director of Nursing) said the hospice progress notes should be in R97's hospice binder. She not sure why the notes are not there, the progress notes are how we communicate between hospice and the facility. An order summary report dated 12/22/2023 indicates that R97 was placed on hospice on 9/23/2023 and hospice order continued 10/10/2023. Facility Policy: Hospice Services Policy Purpose: To ensure that appropriate services are available to the residents and families and to outline the responsibilities of Hospice Service providers as well as facility staff.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-22 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to wear appropriate Personal Protective Equipment (N95 mask, face shield, gown, and gloves) when entering a COVID isolation room, failed to change gloves and perform hand hygiene after providing incontinence care for a resident on COVID isolation precautions. This deficiency affects 3 residents (R49, R16 and R95) in the sample of 23 reviewed for Infection Control Management. Findings include: On 12/19/23 at 10:48AM, V30 (Certified Nursing Assistant/CAN) said that she is going to provide morning care to R49. She said that R49 and the other 2 residents (R16 and R95) are on isolation precautions for COVID-19. R49 is located at the corner of the room by the window. V30 prepared all clean linens, gown, disposable brief, and towels/wash clothes and placed it on top of the soiled linen cart she used from other residents. She donned appropriate PPE, and she got inside the isolation room and brought the soiled linen cart with her. The linen cart was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-01-13 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY On 1/10/2023 at 04:15 PM, surveyor observed R45 with V7 (Certified Nursing Assistant/CNA) sitting in his wheelchair in his room. R45 was observed with long dirty nails. R45 said that he wants his nails trimmed. On 1/10/2023 at 04:18 PM, V7 (CNA) said that R45's nails should be trimmed. On 1/12/2023 at 10:35 AM, surveyor observed R45 with V12 (Minimum Data Set/Restorative Registered Nurse/RN) in his room. R45 still had long dirty nails, and R45 said that he wants his nails to be trimmed. On 1/12/2023 at 10:37 AM, V12 said that the restorative CNA is supposed to trim the resident's nails. On 1/12/2023 at 10:39 AM, V10 (Restorative CNA) said that R45 should have his nails trimmed. On 1/12/2023 at 02:50 PM, V2 (Director of Nursing) said that the CNA should trim the residents' nails and if the residents' refuse, CNA should notify the nurse or DON. R45 is a [AGE] year old admitted with diagnoses not limited to hemiplegia and hemiparesis following cerebral infarction affecting right dominant side. Review of R45's care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-01-13 · tag F0688 — failed to keep residents mobile / prevent decline — pattern
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to apply splint to residents with limited range of motion for five (R28, R45, R49, R60, R75) of five residents reviewed for range of motion in a sample of 26. Findings include: 1. On 01/10/2023 at 10:28AM, R75 was observed with left hand contracture without any splints or brace in place. On 01/10/2023 at 10:28AM, R75 stated that she applies the splint herself on Mondays, Wednesdays, and Fridays for a couple of hours. On 01/12/2023 at 10:00AM, V12 (Minimum Data Set/Restorative Registered Nurse) said that R75's splint should be applied daily for the duration of the day as ordered by the physician. On 01/12/2023 at 2:50PM, V2 (Director of Nursing) stated that if a resident has an order for splint or brace, it should be applied as ordered. R75's Order Summary Report dated 01/11/2023 indicated admission date of 12/10/2020, diagnoses including but not limited to cerebral infarction and hemiplegia and hemiparesis following cerebral infarction…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-01-13 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview and record review the facility failed to ensure the urinary catheter bag was covered for 1 of 7 resident (R38) reviewed for dignity in a sample of 26. Findings include: On 1/10/2023 at 10:30am R38 was observed in bed with his urinary catheter bag exposed to roommates. On 1/10/2023 at 10:33am V14 (Licensed Practical Nurse/LPN) said the urinary catheter bag should always be covered. On 1/12/2023 at 2:00pm V2 (Director of Nursing/DON) said all urinary catheter bags should be covered for dignity. An Order Summary Report dated on 1/11/2023 indicated that R38 has a diagnosis of Benign prostatic hyperplasia with lower urinary tract symptoms, presence of urogenital implant, neuromuscular dysfunction of bladder, unspecified. An active order dated 8/30/2022 for an indwelling suprapubic. Facility Dignity policy (1/15) documents: Each resident shall be cared for in a manner that promotes and enhances quality of life, dignity, respect, and individuality. Responsibility: All Staff. 11. Urinary catheter bags shall be covered.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-13 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to provide privacy during an injection administration for one (R57) of one resident observed for privacy in a sample of 26. Findings include: On 01/10/2023 at 1:18PM, V11 (Licensed Practical Nurse/LPN) was observed administering a subcutaneous injection to R57 without pulling the privacy curtains or closing the door prior to administration. R57 was in the room with her roommate R11 during this time. On 01/10/2023 at 1:29PM, V11 (LPN) stated that he should have pulled the privacy curtain prior to giving the subcutaneous injection to R57. On 01/11/2023 at 11:15AM, V2 (Director of Nursing) stated that nurses are expected to provide privacy by ensuring curtains are pulled or doors are closed prior to giving any injections to a resident. R57's Order Summary Report indicated admission date of 11/02/2021. R57's diagnoses include but are not limited to heart failure, dementia, essential hypertension, and acute embolism and thrombosis of deep veins of right upper extremity. Facility Medication Administration: Injection -…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-13 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide recommended communication board to one (R36) of one resident reviewed for communication in a sample of 26. Findings include: Review of R36's face sheet documents a [AGE] year old male admitted to the facility on [DATE] with diagnoses that include Hemiplegia and hemiparesis following cerebral infarction affecting right dominant side, acquired absence of right leg above the knee, Dysphagia, Aphasia following cerebral infarction, Retinal detachment, Right eye, and Major Depressive disorder. On 01/10/23 at 11:37 AM surveyor observed resident who does not talk or have a communication board or a way to communicate. Surveyor observed that the resident shakes head yes and no in response to questions. On 1/11/2023 at 12:24 PM V9 (Certified Nursing Assistant/CNA) and V8 (Nurse) at nurses' station. V9 stated, It is difficult to communicate with R36. He is independent with eating and dressing but needs help showering. V9 stated it is hard to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-13 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation interview and record reviewed, the facility failed to obtain wound care orders and develop and implement a wound care plan for 1 resident (R256) of 2 residents reviewed for wound care in a sample of 26. This failure resulted in R256 missing wound care treatments. Facility also failed to assess and treat 1 resident's (R39) foot wounds based on physician's orders. Findings include: 1. R256's face sheet documents a [AGE] year old female admitted on [DATE] with diagnoses that include Malignant neoplasm of unspecified site of left female breast and type 2 Diabetes Mellitus. On 1/10/23 at 12:00 PM R256 stated her wound dressings are not being changed regularly. R256 stated she is concerned her wounds will get infected. Surveyor observed wound to left breast without a dressing and 2 round open wounds with yellow necrotic tissue the size of a quarter. V3 (Nurse) stated that R256 is on hospice and the wound care nurse came today to change her wound dressings. On 1/10/2023 at 3:01 PM Surveyor went to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-01-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to ensure that fall prevention interventions were in place for 1 of 7 residents (R18) reviewed for falls in a sample of 26. Findings include: On 1/10/2023 at 10:55am R18's room door was observed closed, the fall mat was observed folded and pushed away from the side of the bed, and the bed was in a high position. On 1/10/2023 at 11:00am V15 (Certified Nursing Assistant/CNA) observed with the surveyor the bed in a high position and the fall mat folded away from the bed. V15 stated R18 is a fall risk. V15 lowered the bed's position, put the fall mat next to the bed and opened the door after leaving. On 1/10/2023 at 11:05am V14 (Licensed Practical Nurse/LPN) stated R18 is a fall risk and fall interventions should always be in place. On 1/12/2023 at 2:30pm V2 (Director of Nursing/DON) stated R18 is a fall risk and should always have all fall interventions in place. An Order Summary Report dated 1/11/2023 indicates R18 has diagnoses including contracted left ankle, syncope and collapse, scoliosis unspecified, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-01-13 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide adequate pain management for one (R100) out of six residents reviewed for pain management in a sample of 26. Findings include: On 1/10/2023 at 10:45 AM, R100 was observed by the surveyor. R100 stated, I am in a lot pain. R100 stated that his pain was in his legs and rated the pain at 9 on a pain scale between 0 - 10 with 0 = no pain, and 10 = highest pain. On 1/10/2023 at 10:50 AM, V3 (Registered Nurse/RN) stated, I just gave R100 acetaminophen 500 mg 2 tablets. On 1/12/2023 at 10:35 AM, surveyor observed R100 with V12 (Minimum Data Set Coordinator/Restorative RN). R100 stated, I am in a lot a pain. R100 stated his pain was in his legs and rated the pain at 10. On 1/12/2023 at 10:36 AM, V3 (RN) stated that R100's pain should be controlled. On 1/12/2023 at 10:40 AM, V19 (RN) stated, I just medicated R100 with acetaminophen 500 mg 2 tablets. On 1/12/2023 at 2:50 PM, V2 (Director of Nursing) stated that the resident's pain should be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-01-13 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure that the refrigerator temperature is monitored and maintained for one (R76) of one resident observed for food storage in a sample of 26. Findings include: On 01/10/2023 at 10:34AM, R76's refrigerator was observed without any thermometer and temperature log. On 01/11/2023 at 11:10AM, R76's refrigerator was again observed without any thermometer and temperature log. On 01/11/2023 at 11:18AM, R76's refrigerator was observed with V2 (Director of Nursing) and confirmed that the fridge has no thermometer and temperature log. V2 stated that there should be a thermometer and temperature log, and certified nursing assistants and nurses should check the temperature daily. R76's Order Summary Report dated 01/11/2023 indicated admission date of 10/28/2022 and diagnoses including but not limited to adult failure to thrive, anemia, essential (primary) hypertension and severe protein-calorie malnutrition. Facility Food Storage - Outside Sources policy (Date: 1/19) documents . Foods or beverages brought in from the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2023-01-13 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to post nurse staffing that includes facility name, date, census, and the total number and actual hours worked per shift for licensed and unlicensed staff responsible for resident care in an accessible area for visitors and residents to review. This failure effects all residents in the facility. Findings Include: On 1/10/2023 at 09:30 am, surveyor observed that the nurse staffing was not posted and easily accessible to the residents. On 1/10/2023 at 1:11 PM, V2 (Director of Nursing) said that nurse staffing is only in the binder by the front nurses station and not posted anywhere else. On/13/2023 at 03:30 PM, V1 (Administrator) said, So we are required to post it now. Facility was unable to provide a policy on posting nurse staffing in an accessible area for both visitors and residents.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$244,610 in federal fines across 7 penalties. 1 Medicare payment denial on record.

  • $38,325 — penalty dated 2025-12-18
  • $55,965 — penalty dated 2025-09-26
  • $24,959 — penalty dated 2025-07-02
  • $3,039 — penalty dated 2024-01-08
  • $2,470 — penalty dated 2024-01-02
  • $5,293 — penalty dated 2023-12-11
  • $114,559 — penalty dated 2023-11-16
  • Medicare payment denial — starting 2023-12-14 for 69 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to ICARE CONSULTING SERVICES — 7 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 51.3-0.3 vs chain
Health inspection 2 of 51.4+0.6 vs chain
Staffing 1 of 51.4-0.4 vs chain
Quality measures 2 of 52.3-0.3 vs chain
The other 6 homes this chain runs (chain average 1.3★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
LEVOVITZ, YERUCHOMIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL44%since 08/01/2018
WEBSTER, SHIMONIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL46%since 08/01/2018
HINES, KEVINIndividualW-2 MANAGING EMPLOYEEsince 06/07/2021
POINTE MANAGEMENT LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 12/21/2020

CMS files one row per role, so the 6 rows in the source record cover these 4 parties — each is shown once here with every role it holds. Nothing is omitted.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$9.0M
Net patient revenuemost recent cost report
-4.4%
Operating marginrevenue minus expenses
$1.5M
Related-party expense16% of expenses
Who pays — share of resident-days
Medicaid 11%Medicare 3%Other / private 85%

This home reported $1.5M paid to related parties — landlords or management companies under common ownership — equal to about 16% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$252per resident / day
operating cost
$7,666per month
≈ monthly operating cost
$241per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.

Typical monthly cost in Illinois
$8,304/mo
Nursing home (semi-private)
$9,216/mo
Nursing home (private)
$6,219/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145714. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-10-25, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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