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River View Rehab Center

50 North Jane, Elgin, IL 60123 · For profit - Partnership · 203 certified beds · (847) 697-3750 Medicare & Medicaid certified

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Flagged for abuse4 immediate-jeopardy citations$452,802 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • lower-than-typical staff turnover (33% vs 45% nationally) — better care continuity
Worth asking about
  • CMS has flagged it for abuse
  • it has abuse, neglect, or exploitation citations (F0600, F0607) — most recent Apr 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 4 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (46) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $452,802 in federal fines (most recent 2025-09-05)
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (2/5)
  • about 30% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
75 Market St · (847) 214-8771 · Call to confirm hours
Pharmacy
1660 Larkin Ave · (847) 695-0198 · Call to confirm hours
Grocery
75 Market St · (847) 695-2482 · Call to confirm hours
Park
1600 Eagle Rd · (847) 531-7000 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased6.4%13.4%15.4%better
Long-stay residents who lose too much weight2.1%6.3%5.4%better
Long-stay residents with a catheter left in their bladder0.1%0.9%0.9%better
Long-stay residents with a urinary tract infection0.6%1.5%2.0%better
Long-stay residents with depressive symptoms45.7%54.2%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury1.0%3.1%3.3%better
Long-stay residents whose ability to walk worsened2.4%14.3%16.1%better
Long-stay residents on antianxiety or hypnotic medication30.8%18.3%18.9%worse
Long-stay residents given the seasonal flu vaccine99.5%91.8%95.3%typical
Long-stay residents with pressure ulcers3.3%4.8%4.7%better
Long-stay residents with worsening bladder/bowel control6.3%20.6%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table62.6%21.7%17.1%check this — see note marked dagger below the table
Short-stay residents who newly got an antipsychotic medication0.0%2.2%1.4%better
Short-stay residents given the seasonal flu vaccine69.6%63.1%79.4%worse
Short-stay residents rehospitalized after admission27.3%26.1%22.6%worse
Short-stay residents with an outpatient ER visit15.3%13.9%12.0%worse
Long-stay hospitalizations per 1,000 resident days2.302.021.67worse
Long-stay outpatient ER visits per 1,000 resident days3.092.221.80worse

This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

10.0%U.S. median 10.7%
Went back to hospital
0.19U.S. median 0.31
Therapy hours / resident / day
0.08hours / resident / day
Physical therapy
0.09hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.19 therapist hours per resident per day in 2026Q1 — more than 20% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 8% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.0%CMS range 6.9–14.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified95.8%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened4.2%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.6%CMS range 5.1–13.87.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.421.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.76
RN hours/ resident / day
0.09
LPN hours/ resident / day
1.11
Aide hours/ resident / day
1.97
Total nurse hours/ resident / day
0.53
RN hoursweekends
33.3%
Total nursing turnover
31.3%
RN turnover

How full it usually is: this home is certified for 203 beds and averages 184.7 residents a day — about 91% occupied, or roughly 18 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 1.97 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.76 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.11 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 1.71 hrs/resident/day on weekends vs 2.08 on weekdays — 18% thinner on weekends. RN hours go from 0.86 to 0.53 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 33% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

7
deficiencies at the latest standard inspection (2025-09-05)
8
at the previous standard inspection (2024-10-31)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

46 citations, most serious first. The 16 most serious are shown; the remaining 30 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2025-03-31 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure residents were free from mental abuse for 3 of 8 residents (R2, R3, R6) reviewed for abuse in the sample of 14. This failure resulted in R2 feeling fearful of R1 and socially isolating due to R1's threats against him. This failure resulted in R6 suffering mental anguish related to R1's threats to physically harm and kill R6. This failure resulted in R3 being fearful of physical and mental retaliation from R1. These failures resulted in an Immediate Jeopardy. The Immediate Jeopardy began on 3/17/25 when R2 reported to V1 Administrator that sometime late February (2025) R1 had threatened to kill him. These failures resulted in R2, R3, and R6 experiencing psychosocial harm. The Immediate Jeopardy was identified on 3/31/25. V1 Administrator was notified of the Immediate Jeopardy on 3/31/25. This surveyor confirmed by observation, interview and record review the Immediate Jeopardy was removed on 3/31/25 however, noncompliance remains at a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Kcited before2025-03-06 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to: 1. Protect a resident's right to be free of sexual and mental abuse from staff and other residents. This failure resulted in R1 being inappropriately touched by V8 (CNA-Certified Nursing Assistant) in the shower and being subjected (verbally and via phone message) to inappropriate and lewd comments of a sexual nature about R1's body. This failure also resulted in R1 being exposed to R6, who formerly sexually abused R1. R6 was in close proximity to R1 without supervision. These failures caused R1 to experience emotional distress and feel unsafe in the facility and caused her to discharge herself AMA (against medical advice). 2. Protect a resident's right to be free from physical abuse by a resident and failed to protect residents from further abuse from the abusive resident. This failure resulted in R5 hitting R7, R5 hitting R4 twice within two days, and R5 hitting R6 between 2/5/25 and 2/20/25. This failure also resulted in R2 being…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Lcited before2024-01-30 · tag F0607 — failed to have anti-abuse policies — widespread
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to have a process in place to ensure agency staff receive abuse training during orientation to the facility as shown in the facility's Abuse Prevention Training Program. This failure resulted in V3 (Agency LPN-Licensed Professional Nurse) working at the facility without receiving abuse training and physically abusing R1. This failure has the potential to affect all 156 residents residing in the facility. The Immediate Jeopardy began on January 7, 2024 when V3 (Agency LPN) worked at the facility without receiving abuse training and physically abused R1. V1 (Administrator) was notified of the Immediate Jeopardy on January 25, 2024 at 2:12 PM. The surveyor confirmed by observation, interview, and record review that the Immediate Jeopardy was removed on January 25, 2024, but noncompliance remains at Level Two because additional time is needed to evaluate the implementation and effectiveness of the in-service training. The findings include: The Facility Data…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2024-01-30 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect the resident's right to be free from physical abuse by V3 (Agency LPN-Licensed Practical Nurse). This failure resulted in R1 experiencing physical abuse by a staff member (V3). This applies to 1 of 3 residents (R1) reviewed for staff-to-resident abuse in the sample of 3. The Immediate Jeopardy began on January 7, 2024 when V3 (Agency LPN) worked at the facility without receiving abuse training and physically abused R1. V1 (Administrator) was notified of the Immediate Jeopardy on January 25, 2024 at 2:12 PM. The surveyor confirmed by observation, interview, and record review that the Immediate Jeopardy was removed on January 25, 2024, but noncompliance remains at Level Two because additional time is needed to evaluate the implementation and effectiveness of the in-service training. The findings include: On January 22, 2024 at 10:00 AM, R1 was sitting in a chair in her room. R1 said she was physically abused by V3 (Agency LPN) on January 7, 2024.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-11-17 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to assess for, report, and document a resident's acquired pressure wounds prior to the wounds becoming unstageable.This failure resulted in R3 acquiring unstageable pressure injuries to the sacrum measuring 8 x 7 x 0.1 cm (centimeters, measuring length x width x depth) and right medial heel measuring 5.5 x 6 cm x unknown depth.This applies to 1 of 3 residents (R3) reviewed for pressure injuries. The findings include:R3's EMR (Electronic Medical Record) said he was admitted to the facility on [DATE] with multiple diagnoses, including paraplegia, degenerative disease of the nervous system, hereditary and idiopathic neuropathy, neuromuscular dysfunction of the bladder, presence of urogenital implant, ataxia, and impaired mobility. R3's EMR said he was dependent on staff for his ADLs (activities of daily living) care needs, including for toileting and transfers. The EMR said R3 was incontinent of bowel and required substantial staff physical assistance with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-10-02 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect R1 from physical abuse from R2. This failure resulted in R1 needing emergency medical care and treatment after R1 was assaulted by R2. This applies to 1 of 5 residents (R1) reviewed for abuse. The findings include: The Electronic Health Record (EHR) showed that R1 had diagnoses including Schizophrenia, Bipolar, and anxiety disorder. The Minimum Data Set (MDS) dated [DATE] showed R1's cognition intact. The EHR showed that R2 had a diagnosis of paranoid schizophrenia. The MDS dated [DATE] showed R2's mental status of inattention and disorganized thinking behavior fluctuated and would come and go with changes in severity. The Brief Interview for Mental Status could not be completed. A care plan showed R2 was an Identified Offender with interventions including closer supervision and more frequent observation than standard or routine for most residents in an open facility. 1. A Facility Reported Incident reportable dated 9/12/24 documented a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-24 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to protect a resident from sexual abuse for (R4). This failure affected (R4 &R5) reviewed for sexual abuse in the sample of 7.The findings include:R4's facility assessment dated [DATE] shows R4 has no cognitive impairment. R5's facility assessment dated [DATE] shows R5 is moderately cognitively impaired. The Facility Reported Incident (FRI) sent to the state agency dated 4/20/26 with date of report as 4/14/26, documents: Allegation: Sexual Abuse, Abuse was substantiated. The FRI documents that R5 touched R4 inappropriately. R4 was sent to the hospital for physical exam and R5 was sent for psychiatric evaluation. R4 was also moved to another floor. The report also shows that R4 said R5 touched her breast, denied touching her lower part, and they did not have sex. R5 stated he did not do anything wrong.On 4/24/26 at 10 AM, R4 was sitting in her wheelchair alert and pleasant in the common area. R4 stated a couple of weeks ago, I woke up with [R5] kissing me…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-02 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to prevent the physical and verbal abuse of residents at the facility for five of six residents (R1, R2, R4, R5, and R6 ) reviewed for abuse in a sample of 9. This failure resulted in R6 experiencing psychosocial harm, feeling unsafe and expressing desire to leave the facility. The findings include: 1. MDS, dated [DATE], shows R1's cognition was moderately impaired.MDS, dated [DATE], shows R2's cognition was intact.On 3/30/26 at 11:40 PM, R2 stated while she and R1 were laying in their beds R2 [NAME] water on R1 to wake her up because R1 was antagonizing R2 throughout that day and telling R2 that R1 was going to send her to jail. R2 stated R1 then began hitting R2 on the left side of her face / head/ chin. R2 stated her head still hurt from being hit and that she had multiple prior surgeries on her head. R2 stated she was hit by R1 during the altercation and identified her left temple, left cheek, left side of her chin, and along both sides…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-02 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to report resident injuries sustained during altercations and perform thorough investigations of resident abuse allegations. This applies to 4 of 4 residents (R1, R2, R4, R5) reviewed for abuse in a sample of 9. The findings include: 1. MDS, dated [DATE], shows R1's cognition was moderately impaired.MDS, dated [DATE], shows R2's cognition was intact.On 3/30/26 at 11:40 PM, R2 stated during an altercation R2 threw water on R1 and R1 then began hitting R2 on the left side of her face / head/ chin. R2 identified her left temple, left cheek, left side of her chin, and along both sides of her face as areas that were hit by R1. R2 stated R1 also bit her on her third and fourth fingers and pulled back her fingernail. On 3/30/26 at 12:11 PM, R1 stated during the altercation she hit R2 three times after R2 hit R1. R1 stated R2 also hit R1 in the face causing visible bruising area above R1's right eyebrow and one across the bridge of R1's nose at the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-27 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility to prevent abuse between two residents, resulting in R2 requiring an emergency room evaluation and sustaining bleeding above the eye, lip and bruising to the temple area. This applies to 2 of 5 residents (R1, R2) reviewed for abuse in a sample of 5. The findings include: R1 and R2's final incident report to IDPH (Illinois Department of Public Health) shows the following: (R1) stated that (R2) jumped at him because he was talking to himself. (R1) reported that (R2) threw an object at him but doesn't recall what the object was. (R1) stated that he and (R2) started tussling and that he was defending himself. (R1) acknowledges that he talks to himself and tends to swear. (R1) stated that he is aware of this behavior and is currently waiting for his medication to be adjusted. (R2) stated that (R1) was swearing at him and calling him derogatory names. (R2) stated he had water in his cup and poured it on (R1). (R2) stated that (R1) then began hitting him. Staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-18 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to prevent a resident from being abused by another resident in accordance with facility policy. This applies to 1 of 5 resident (R5) reviewed for abuse in the sample of 9. The findings include:The facility filed a report dated January 12, 2026, to the department that described an incident between R8 and R5. The report showed on January 11, 2026, while in their shared room, R8 hit R5 on the forehead without provocation. R8's EMR (Electronic Medical Record) showed R8 was admitted to the facility on [DATE], and was discharged from the facility on January 15, 2026. R8 had multiple diagnoses including major depressive disorder severe with psychotic symptoms, alcohol and cocaine abuse, chronic obstructive pulmonary disease, and asthma. R5's EMR showed R5 was admitted to the facility on [DATE], with multiple diagnoses including major depressive disorder, chronic obstructive pulmonary disease, history of malignant neoplasm of the breast, history of healed femur…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-31 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record reviews, the facility failed to protect R2's right to be free of abuse from another resident. This applies to 1 of 4 residents (R2) reviewed for physical abuse.The findings include:The facility's Incident Report to IDPH (Illinois Department of Public Health) on 11/14/2025 showed that on 11/10/2025, R3 grabbed R2 by the neck, and the local police were called.On 12/27/2028 at 12:10 PM, R2 said when R3 came to R8/R9's room to see R9, R8 (R9's roommate and R2's girlfriend) told him to get out. R2 stated when he tried to intervene, R3 got upset and punched him in the neck.R2's Face Sheet showed R2 had been residing at the facility since 03/17/2017 with mental health diagnoses including schizoaffective disorder, depressive type, personality disorder, schizophrenia, post-traumatic stress disorder, disorder of psychological development, and suicidal ideation. R2's MDS (Minimum Data Set) dated 12/17/2025 showed R2's cognition is intact. On 12/28/2025 at 1:00 PM, R3 said he went to see R9 in the room, and R8 told him to get out of the room. R3 acknowledged R2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-23 · tag F0627 — isolated
    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow their policy for an involuntary discharge. This applies to 1 of 3 residents (R1) reviewed for resident rights in the sample of 3. The findings include:R1's EMR (Electronic Medical Record) showed R1 had multiple diagnoses including chronic obstructive pulmonary disease, schizophrenia, and altered mental status. R1's Admission/readmission Screener by V5 (RN/Registered Nurse) dated September 8, 2025, showed R1 was admitted to the facility from a hospital on September 8, 2025. On September 22, 2025, at 9:44 AM, V2 (DON/Director of Nursing) said on September 8, 2025, R1 came to the facility from a hospital. V2 said once R1 was transferred to the facility, R1 exhibited behaviors. V2 said they knew they could not keep R1 in the facility for the safety of the other residents. V2 said R1 was transported to the local hospital but the plan was for him to be sent to the original hospital R1 came from. V2 said R1 returned to the facility in the same day and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-05 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide ADL (Activities of Daily Living) care for residents who need assistance. This applies to 4 of 4 residents (R26, R29, R53, and R59) reviewed for ADL's in a sample of 37. The findings include:1. On 9/03/2025 at 8:22 AM, R29 had a beard and mustache. He stated he wanted to be shaved. He said the CNAs (Certified Nursing Assistants) have no time to shave him. He preferred to be clean shaven.R29's face sheet shows diagnoses of bipolar disorder, anxiety disorder, major depressive disorder, and Parkinsonism. R29's MDS (Minimum Data Set) dated 6/11/25 shows that he has moderate cognitive impairment and needs partial/moderate assistance with personal hygiene. R29's care plan dated 7/24/25 shows that he has a self care deficit and requires assistance with ADL's to maintain the highest possible level of functioning.2. On 9/03/2025 at 8:39 AM, R53 had hair on her chin and above her lip. She said she wants to be shaved.R53's face sheet shows…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-09-05 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to safely store medications.This applies to 5 of 5 residents (R23, R75, R80, R89, and R140) reviewed for medication storage in a sample of 37. The findings include: 1.On 9/2/25 at 11:22 AM R89 was observed resting in bed and said he had not been feeling well. A pill cup with medications was noted on his bedside table. At 11:26 AM R89's nurse, V7 (RN/Registered Nurse) entered R89's room and R89 told V7 he was still waiting for his cough medicine. R89 replied to V7, what about the pills? and pointed to the cup of pills left on the bedside table. On 9/2/25 at 11:29 AM V7 said the pills in the cup were all of R89's scheduled 10 AM medications that V7 left at R89's bedside. R89's MAR (Medications Administration Record) shows his 10 AM medications on 9/2/25 and reasons for taking each medication include: Clopidogrel/Plavix for heart arrhythmia, Furosemide/Lasix for high blood pressure, Loratidine for allergies, multivitamin, folic acid for supplement, Gabapentin/Neurontin for lumbar radiculopathy, Metoprolol for high…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-05 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide an appropriate size bed to meet resident needs. This applies to 1 of 3 residents (R70) reviewed in a sample of 37.The findings include: On 9/2/25 at 1 1:38 AM, R70 was lying in bed in bed with an overhead trapeze (mobility device made of metal) hanging above his head. R70's bed was perpendicular to the bed of his roommate (R69), who happens to be his mother. The right side of R70's bed was flush against the wall with his feet facing R69. R70's feet were pressed against the footboard and, the right side of his face and body was pressed against the wall. R70 stated, look at me, I'm pinned against this wall; I don't have enough space to turn. I'm too tall for this bed. R70 stated he had requested for his bed to be positioned parallel to R69's so they could talk, and he could watch television without having to turn his neck. He also stated that he is a big guy and had previously requested a bigger (longer and wider) bed. According to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 30 citations
  • Potential for harm · D2025-09-05 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide a safe and homelike environment. This applies to 1 of 1 resident (R179) reviewed for environment in a sample of 37. The findings include:On 9/03/2025 at 8:55 AM, R179 stated, My window is broken, the bottom half part. Do you see all the sharp pieces? R179 stated that the window has been broken for the past 2 years. He stated that he told everyone, but no one has done anything. R179 stated he used to feed the birds, but because of the broken glass he doesn't want to cut his hands. R179's MDS (Minimum Data Set) dated 8/20/25 shows that he is cognitively intact. R179's window had a broken bottom half with jagged and sharp edges where the damaged glass was exposed. There was a piece of cardboard on it.On 9/03/2025 at 11:57 AM, V4 (Maintenance Director) stated he has been working in the facility for two years. He stated he didn't see a work order for R179. V4 stated that R179 never told him anything about his window being broken. V4 stated, It might have been broken before I got here. On 9/3/25 at 12:10…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-05 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents received oxygen therapy as ordered by physician.This applies to 2 of 3 residents (R130 and R69) reviewed for respiratory care in a sample of 37. The findings include: 1.R130's Face Sheet shows a primary admission diagnosis of Chronic Obstructive Pulmonary Disease. R130 also has diagnoses of dependence on supplemental oxygen and congestive heart failure. R130's MDS (Minimum Data Set) dated 8/6/25 shows her cognition is intact. On 9/2/25 at 10:51 AM, R130 was observed using 4 liters of oxygen per nasal cannula connected to oxygen concentrator. R130's oxygen concentrator had the humidifier water and canister, but it did not have any tubing connecting the humidifier to the oxygen. R130 said the staff have not given her the tubing for the humidifier and told her they do not have the tubing. On 9/3/25 at 3:01 PM, R130 was again observed wearing her 4 liters of oxygen, off the concentrator, without any humidity. It was noted the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-05 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to assist a resident in obtaining emergency dental services.This applies to 1 of 3 residents (R34) reviewed for dental services in a sample of 37.Findings include:On 9/02/2025 at 11:00 AM, R34 said he had ongoing right molar pain, 9 out of 10. R34 said he started to experience tooth problems in February 2025, when his tooth began to chip off. R34 said during his routine dental visit in February 2025, he was informed he needed a root canal extraction procedure to manage his tooth pain. R34 said his tooth was now more chipped and causing him more discomfort, especially when eating. R34 said he continuously tried to follow up with V6 (Social Worker) for assistance with his dental referral and was still waiting to receive an update.On 9/04/2025 at 11:00 AM, V6 (Social Worker) said he was responsible with assisting residents who required outside dental referral services, including for tooth extractions. V6 said he was informed in February 2025, regarding R34's needed dental procedure. V6 said based on R34's Medicaid insurance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-05 · tag F0813 — isolated
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to remove expired food items from resident refrigerators and failed to provide a thermometer.This applies to 3 of 5 residents (R75, R110, and R181) reviewed in a sample of 37.The findings include: On 9/2/25 at 10:00 AM, initial tour of the first floor was conducted. The following observations were made: 1. On 9/2/25 at 10:57 AM, R75's fridge had two 15 oz cups of peach in his fridge. The peach cups expired on June 14, 2025. He said it is the cleaning lady who checks his fridge but is not done daily. 2. On 9/2/25 at 12:21 PM, R110's fridge had expired half consumed vegan cream cheese. The vegan cream cheese expired on 5/15/25. She said she has not seen any staff cleaning her fridge in days. On 09/3/25 at 12:21 PM, V5 (Housekeeping Director) said housekeepers are responsible for keeping the refrigerators clean. She said housekeepers should clean the refrigerators every day and dispose of expired foods. She said all expired foods should be thrown away for safety reasons. On 9/4/25 at 9:09 AM, V2 (DON-Director of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-23 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, direct care staff member failed to follow the facility's policy and procedures and immediately notify the nurse after a resident fall. This failure led to a delay of assessment by the nursing staff for the resident within the required time frame. This applies to 1of 3 residents (R1) reviewed for falls in a sample of 8. The findings include: On 4/16/25 at 10:13 AM, V4 (CNA-Certified Nursing Assistant) stated, On 4/7/25 between 10 AM to 10:15 AM, I brought (R1) to the shower room in his wheelchair. I put him on the shower chair. I had (R1) stand up and grab the handlebars. I scrubbed his back and butt with soap and a washcloth. Then I told (R1) to sit back down on his shower chair. Within 1 to 2 seconds, (R1) slides off. I picked him up and put him back on the chair. I asked (R1), does it hurt. He said no and that he has no pain. There were no injuries. I continued the shower. I asked (R1) if he wants me to tell anyone. (R1) said, Na, don't tell anyone right away. I dried him and put him in his gown and wheeled him back to his room. When I got to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-31 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to follow their abuse policy by not completing pre-admission screening of residents to ensure resident safety for 6 of 6 residents (R4, R10, R11, R12, R13, R1) reviewed in the sample of 14. The failure has the potential to affect all 179 residents in the facility. The findings include: The Facility Data Sheet form dated 3/27/25 showed a resident census of 179. 1. R4's admission Record showed R4 was admitted to the facility on [DATE]. R4's electronic medical records dated 2/19/25-3/31/25 showed no IDOC (Illinois Department of Corrections), Illinois Sex Offender Registry, or National Sex Offender Registry website checks had been completed on R4. 2. R10's admission Record showed R10 was admitted to the facility on [DATE]. R10's National Sex Offender Registry check was not completed until 3/31/25. 3. R11's admission Record showed R11 was admitted to the facility on [DATE]. R11's electronic medical records dated 3/17/25-3/31/25 showed no IDOC, Illinois Sex…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-31 · tag F0660 — isolated
    Plan the resident's discharge to meet the resident's goals and needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to initiate discharge planning for 1 of 3 residents (R1) reviewed for discharge planning in the sample of 14. The findings include: R1's admission Record showed R1 was admitted to the facility on [DATE] for rehabilitation therapy services due to his diagnosis of low back pain. R1's current care plan showed R1 was cognitively intact, ambulatory, and needed no staff assistance to complete his activities of daily living. R1's progress and nursing notes dated November 2024-March 2025 were reviewed. These notes showed multiple documented episodes of R1 having alcohol, drugs, and drug paraphernalia in the facility. The notes showed incidents of R1 being verbally aggressive and threatening towards residents and staff. The notes showed incidents of R1 repeatedly disobeying facility rules and leaving the facility despite his community pass privileges being revoked due to his behaviors. They showed multiple incidents of the local police being called to the facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-06 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to report and thoroughly investigate resident allegations of abuse per facility policy. This applies to 2 of 5 residents (R1 and R7) reviewed for abuse in a sample of 16. The findings include: 1. On 2/20/25 at 1:15 PM, R1 stated on 2/17/25 she told V23 (R1's Daughter) that on 2/16/25 V8 made verbal and written inappropriate comments regarding her body and also inappropriately washed her periarea and buttocks while showering R1. R1 stated V8 did not wash any other parts of her body and stated she should be washing herself. R1 stated she spoke with V26 (CNA) the next day about V8 washing her peri area and buttocks and R1 stated V26 told R1 did not require any staff to wash her body because R1 could do that independently. On 2/20/25, V23 (R1's Daughter) stated R1 reported to her on 2/17/25 that while in the shower, V8 allowed R1 to wash all of her body but when R1 began to wash her peri area and buttocks, V8 insisted on touching her and washing R1. V23 stated R1 told V23 that V8 also made several verbal comments regarding her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-06 · tag F0626 — isolated
    Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to permit a resident to return to the facility after he was transferred to the hospital. This applies to 1 of 3 residents (R5) reviewed for involuntary discharge in a sample of 16. The findings include: Face sheet, dated 2/22/25, shows R5's diagnoses included Huntington's disease and mood disorder. R5 was admitted to the facility on [DATE]. MDS, dated [DATE], shows R5 was cognitively intact and R5 was able to propel in a wheelchair once set up in the wheelchair. Care plan, dated 4/23/24, shows R5 was admitted to the facility on [DATE] with a criminal history of violating an order of protection and domestic battery. Approaches include, Review of my past behavior and evaluate the potential for me to engage in inappropriate / high risk behavior, provide R5 with supportive group intervention and/or 1:1 via a qualified provider, to promote safety intervene when I am observed to be engaging in inappropriate behavior, teach me impulse control strategies and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-04 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure it was free from physical abuse to 3 of 3 residents (R1, R2 and R3) reviewed for abuse in the sample of 3. The findings include 1. R1's face sheet printed on 2/4/25 show R1 has a diagnoses the include hypertension, morbid obesity, diabetes and cannabis use. R1's facility assessment dated [DATE] show R1 has no cognitive impairment. R2's face sheet printed on 2/4/25 show R2 has diagnoses that include stroke, diabetes and depression. R2's facility assessment dated [DATE] show R2 has no cognitive impairment The facility reported incident (FRI) sent to the state agency as final (date of incident 1/22/25) documents, upon investigation, it was discovered that [R2] was walking into the 2nd floor dining room to have dinner, when [R1] lifted her leg and hit R2 in the buttocks. R1 said she was playing around with R2 and the kick was not meant to be malicious but playful. Then when going to bingo. R2 states R1 backed up her wheelchair into her accidentally…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-13 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow their policy for grievance resolution and failed to ensure a grievance was resolved within 72 hours. This applies to 1 of 3 residents (R1) reviewed for grievances in the sample of 6. The findings include: The EMR (Electronic Medical Record) shows R1 was admitted to the facility on [DATE]. R1 has multiple diagnoses including, multiple sclerosis, dementia, osteopenia, depressive disorders, cerebral infarction, seborrheic dermatitis, history of falling, bipolar disorder, and convulsions. R1's MDS (Minimum Data Set) dated October 30, 2024 shows R1 has moderate cognitive impairment, requires supervision with eating, partial/moderate assistance with oral hygiene, personal hygiene, and bed mobility, and substantial/maximal assistance with toilet hygiene, showering, lower body dressing, and transfers between surfaces. R1 is frequently incontinent of bowel and bladder. On January 9, 2025 at 9:25 AM, R1 was lying in bed, covered with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-13 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident received assessment and treatment for a rash identified four months ago. This applies to 1 of 3 residents (R1) reviewed for improper nursing care in the sample of 6. The findings include: The EMR (Electronic Medical Record) shows R1 was admitted to the facility on [DATE]. R1 has multiple diagnoses including, multiple sclerosis, dementia, osteopenia, depressive disorders, cerebral infarction, seborrheic dermatitis, history of falling, bipolar disorder, and convulsions. R1's MDS (Minimum Data Set) dated October 30, 2024 shows R1 has moderate cognitive impairment, requires supervision with eating, partial/moderate assistance with oral hygiene, personal hygiene, and bed mobility, and substantial/maximal assistance with toilet hygiene, showering, lower body dressing, and transfers between surfaces. R1 is frequently incontinent of bowel and bladder. On January 9, 2025 at 9:25 AM, R1 was lying in bed, covered with multiple…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-13 · tag F0687 — failed to care for feet properly — isolated
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident received foot care, including toenail clipping, and failed to ensure a resident was examined by a podiatrist as shown in the facility's foot care policy. This applies to 1 of 3 residents (R1) reviewed for foot care in the sample of 6. The findings include: The EMR (Electronic Medical Record) shows R1 was admitted to the facility on [DATE]. R1 has multiple diagnoses including, multiple sclerosis, dementia, osteopenia, depressive disorders, cerebral infarction, seborrheic dermatitis, history of falling, bipolar disorder, and convulsions. R1's MDS (Minimum Data Set) dated October 30, 2024 shows R1 has moderate cognitive impairment, requires supervision with eating, partial/moderate assistance with oral hygiene, personal hygiene, and bed mobility, and substantial/maximal assistance with toilet hygiene, showering, lower body dressing, and transfers between surfaces. R1 is frequently incontinent of bowel and bladder. On January 9, 2025 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-31 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure a dependent residents fingernails were trimmed and hands cleaned for 1 of 1 residents (R20) reviewed for activities of daily living in the sample of 35. The findings include: R20's face sheet showed he was admitted to the facility on [DATE] with diagnoses to include Chronic Obstructive Pulmonary Disease, Type 2 Diabetes, hypertension, hyperlipidemia, vascular dementia without behavioral disturbance, dysphagia, cerebral atherosclerosis, and paranoid schizophrenia. R20's facility assessment showed he has moderate cognitive impairment and requires substantial to maximum assistance with all cares. On 10/29/24 at 10:27 AM, R20 was lying in bed. R20's left hand was contracted. R20's fingernails on his left hand were very long and discolored from residue under his nails and his nails were pushing into the palm of his hand. On 10/29/24 at 10:34 AM, V5 (Wound Care Nurse) assessed R20's left hand. V5 said, This is not good, these finger nails…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-31 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure a fluid restriction was in place for 1 of 2 residents (R30) reviewed for fluid restrictions in the sample of 35. The findings include: R30's face sheet showed he was admitted to the facility 7/2/2018 with diagnoses to include spina bifida, Type 2 Diabetes, iron deficiency anemia, hyperlipidemia, hypokalemia, neuromuscular dysfunction of bladder, Major Depressive Disorder, need for assistance with personal care, and hypo-osmolality and hyponatremia. R30's facility's assessment dated [DATE] showed he has no cognitive impairment and requires supervision through maximal assistance for cares. R30's 10/17/24 acute care hospital documents showed, . After Visit Summary . admission Diagnoses: . Hyponatremia; Cystitis . Fluid Restriction . 1800 ml . R30's physician order sheet showed an order dated 10/17/24 for Fluid Restriction: 1800 ml/day every shift for hyponatremia . On 10/29/24 at 9:43 AM, R30 said, Right now I got a limit on liquids…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-31 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure pressure relieving interventions were in place for 2 of 6 residents (R57, R20) reviewed for pressure ulcers in the sample of 35. The findings include: 1. R57's face sheet printed on 10/31/24 showed diagnoses including but not limited to multiple sclerosis, diabetes mellitus, protein-calorie malnutrition, peripheral vascular disease, stage 4 pressure ulcer to the sacral region, left leg above the knee amputation, and history of osteomyelitis. R57's facility assessment dated [DATE] showed severe cognitive impairment and requiring total staff assistance with all activities of daily living. The same assessment showed the use of an indwelling catheter and R57 is always incontinent of bowel. The assessment showed the use of a feeding tube for nutrition. R57's physician order report showed she was admitted to hospice on 10/13/24. R57's wound evaluation report dated 10/17/24 showed stage four pressure ulcers to the sacrum, right hip, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-31 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to accurately assess a resident with contractures and failed to ensure a hand splint was in place for a dependent resident with contractures for 1 of 1 residents (R20) reviewed for splints in the sample of 35. The findings include: R20's face sheet showed he was admitted to the facility on [DATE] with diagnoses to include Chronic Obstructive Pulmonary Disease, Type 2 Diabetes, hypertension, hyperlipidemia, vascular dementia without behavioral disturbance, dysphagia, cerebral atherosclerosis, and paranoid schizophrenia. R20's facility assessment showed he has moderate cognitive impairment and requires substantial to maximum assistance with all cares. On 10/29/24 at 10:27 AM, R20 was lying in bed. R20's left hand was contracted. R20 had no splint on his left hand/wrist. On 10/29/24 at 10:34 AM, V5 (Wound Care Nurse) and V20 CNA (Certified Nursing Assistant) was assessing R20. When V5 was attempting to open R20's hand to clean dried up food from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-31 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to accurately assess a resident for smoking safety, failed to implement safe smoking interventions, and failed to accurately assess a resident for community pass. This applies to 3 of 10 residents (R33, R90, R91) reviewed for safety in the sample of 35. The findings include: 1. R33's admission Record (Face Sheet) showed an admission date of 1/8/2020. The face sheet showed a diagnosis of paranoid schizophrenia. R33's 9/26/24 Quarterly Minimum Data Set (MDS) showed severe cognitive impairment with a Brief Interview for Mental status score of 5 out of 15. The MDS showed he had disorganized thinking, hallucinations, delusions, physical behavioral symptoms directed toward others (1 to 3 days a week), and verbal behavioral symptoms directed toward others (1 to 3 days a week). On 10/30/24 at 9:36 AM, the front desk sign-out sheet showed R33 had signed himself out on pass at 8:55 AM and returned at 9:27 AM. R33's 10/19/24 Nursing Note from 9:38 AM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-31 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide catheter care for a resident with a suprapubic catheter for 1 of 3 residents (R30) reviewed for catheters in the sample of 35. The findings include: R30's face sheet showed he was admitted to the facility 7/2/2018 with diagnoses to include spina bifida, Type 2 Diabetes, iron deficiency anemia, hyperlipidemia, hypokalemia, neuromuscular dysfunction of bladder, Major Depressive Disorder, need for assistance with personal care, and hypo-osmolality and hyponatremia. R30's facility's assessment dated [DATE] showed he has no cognitive impairment and requires supervision through maximal assistance for cares. R30's care plan initiated 1/11/2019 showed, Indwelling Catheter . Interventions: (1/11/2019)Catheter care every shift during routine CNA care . 7/15/21 Educate resident on catheter care and maintenance . (4/15/2019 Monitor suprapubic site for drainage, redness, pain . (7/15/21) [R30] may change the foley rain bag per himself as per…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-31 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure the oxygen tubing was connected to the oxygen concentrator for the delivery of as needed oxygen to 1 of 1 resident (R48) reviewed for oxygen in the sample of 35. The findings include: On 10/29/24 at 10:13 AM R48 was sitting bed with the head of her bed elevated. R48 complained of being a little short of breath. R48's nasal cannula as hanging off the side of the bed and was not attached to the oxygen concentrator that was turned on. R48 stated she removed it to blow her nose. V3 RN (Registered Nurse) checked R48's oxygen saturation and it was 89% on room air. V3 placed the nasal cannula back in R48's nose and stated she would be back to check her oxygen saturation and left the room. V3 never checked R48's oxygen/concentrator to ensure the resident received the oxygen via nasal cannula. V3 was asked to check R48's oxygen; she returned to the resident's room. V3 was shown R48's nasal cannula and it not being attached to the oxygen concentrator. V3 stated the only way R48 would get any oxygen was if the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-31 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record the facility failed to ensure medications were not left at a residents bedside and medications were given on time for 3 of 7 residents (R133, R153, & R90) reviewed for medications in the sample of 35. The findings include: 1. On 10/29/24 at 9:44 AM, R133 was asleep on his right side in bed. There was a medication cup with 4 oblong pills in it sitting on the dresser at the end of his bed. On 10/29/24 at 9:50 AM, V3 stated she was going to give R133 his medications right now and has not given him any medications today. V3 stated they are to watch the resident take their medications to make sure they take the medication. V3 stated medications can't be left at the bedside. V3 stated the nurse needs to make sure the resident takes the medication and they take it at the right time. On 10/30/24 at 9:44 AM, V2 DON (Director of Nursing) stated medications should not be left at bedside because it is not safe, other residents could take it. V2 stated that also means the resident did not take the medication. The Face Sheet dated 10/31/24 for R133…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-10-02 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the interview and record review, the facility failed to report abuse allegations to the state agency. This applies to 2 of 5 residents (R5 and R6) reviewed for abuse in a sample of 5. The findings include: 1. On 9/25/24 at 2:55 PM, V21 (Certified Nursing Assistant/CNA) stated during evening shift in June 2024, V21 was on one-to-one supervision with R5 in the dining room. R2 entered the dining room and held up some sugar packets for R5. When R5 reached sugar packet, R2 grabbed R5's buttocks. V21 said he was about to eight feet away from the direct observation of this incident. V21 said he reported it to V17 (Registered Nurse/RN), and she said she would report it. On 9/26/24 at 12:34 PM, V17 stated she couldn't recall any incidents between R2 and R5 in June 2024. A review of facility reportable incidents failed to show that this incident was reported to the state agency. The Electronic Health Record (EHR) showed R5 had diagnoses including dementia and major depression. The Minimum Data Set (MDS) dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-30 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to protect residents from sexual abuse. This applies to 1 of 2 residents (R1) reviewed for abuse in a sample of 7. The findings include: The facility's initial incident report showed On 8/21/24 at 8:30 PM, (R1) reported to staff that (R2) came and grabbed her while she was sitting on the front porch. (R1) did not report the incident until this morning. The facility's final incident report showed The incident report was reported on August 22, 2024, at approximately 11:15 AM . (R1) stated that (R2) sexually assaulted her outside the building. The local police department was contacted and arrived on-site Based on the known facts from the medical record review and interviews, the following conclusions have been determined about the original allegation: abuse is substantiated as follows: The involved (R1) and (R2) outside the facility building. Upon thorough investigation, it was revealed that while (R1) was seated on her wheelchair outside, (R2) approached her and expressed his interest in her. (R1) informed him that she only…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-23 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a resident was free from physical abuse by a facility staff member. This applies to 1 of 3 residents (R1) reviewed for abuse in the sample of 3. The findings include: The EMR (Electronic Medical Record) shows R1 was admitted to the facility on [DATE]. The EMR continues to show R1 was sent to the local hospital on May 3, 2024 and returned to the facility on May 10, 2024. R1 has multiple diagnoses including, paraplegia, sepsis, UTI (Urinary Tract Infection), ESBL (Extended Spectrum Beta Lactamase) resistance, open wound of the scrotum and testes, multiple stage four pressure ulcers, PVD (Peripheral Vascular Disease), long-term use of antibiotics, urine retention, left leg above the knee amputation, and hypertension. R1's MDS (Minimum Data Set) dated May 17, 2024 shows R1 is cognitively intact, is able to eat independently, requires supervision with bed mobility, partial/moderate assistance with oral hygiene, toilet hygiene,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-13 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident was free from physical abuse. This applies to 1 of 2 residents (R1 and R2) reviewed for abuse in the sample of 5. The findings include: On 03/12/2024 at 12:10 PM, R1 was sitting in his wheelchair and showed where R2 poured hot water on his right hand. R1 said he placed a cup of water in the cafeteria's microwave, and R2 took the cup from the microwave and poured hot water onto his hand. R1 said he had a burn on his right hand and developed pain. R2 was out on pass and not available for the interview. A review of R2's nursing progress notes dated 02/14/2024 at 1:51 PM showed V5 (Social Worker) reported that R2 threw hot water at R1, and R2 was sent to the hospital for her behavioral evaluation. A review of nursing progress notes dated 02/14/2024 at 1:45 PM showed R1 told the nurse that R2 threw hot water on R1's right hand. R1 had slight redness and a small blister on the right hand. Progress notes showed the nurse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-09-08 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to properly label and date food items and practice proper sanitation of ice machine scooper in the kitchen. This applies to all residents who receive oral nutrition and foods prepared in the facility kitchen and use ice from kitchen ice machine. Findings include: The Facility Resident Census and Condition of Residents (Form CMS--Centers for Medicare and Medicaid Services-672) dated 9/6/23 documents the total census was 147 residents. V10 said all 147 residents eat from the facility kitchen. On 9/5/23 starting at 10:10 AM, the facility kitchen was toured in the presence of V10 (Dietary Manager). At 10:21 AM, an opened, unlabeled, and undated bag of frozen breaded items (V10 stated the frozen items were fish sticks) were found inside the walk-in freezer. At 10:25 AM, an unlabeled and undated large frozen roast was found inside the walk-in freezer. The outside of the roast package had a reddish brown sticky substance on it. At 10:33 AM, an unlabeled and undated plastic pitcher with a thick reddish-orange liquid in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-08 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assist residents with nail care and shaving. This applies to 6 of 32 residents (R14, R22, R33, R44, R125, R137) reviewed for ADL's (Activities of Daily Living) in a sample of 32. The findings include: 1. On 09/05/2023 at 10:05 AM, R125 was lying in bed. R125 had long fingernails with an accumulation of a black substance underneath them. His hair was not combed and he had a beard. R125 voiced that he would like his nails cut and would like to be shaved. R125's face sheet documents the following diagnoses: essential tremor, other recurrent depressive disorders, anxiety disorder, post traumatic stress disorder, muscle wasting and atrophy. R125's MDS (Minimum Data Set) dated 08/09/2023 showed he was cognitively intact and needs extensive assistance of one person for personal hygeine. R125's care plan dated 12/08/2021 show a focus of self-care deficit and requires assistance with ADL's to maintain the highest possible level of functioning.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-08 · tag F0813 — pattern
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure thermometers were in residents' personal refrigerators, to monitor and record temperatures daily, sanitize, and remove expired food items from resident refrigerators. This applies to 5 of 5 residents (R26, R33, R74, R83, R118) in a sample of 32. The findings include: On 9/5/23 at 10:00 AM, initial tour of the second floor was conducted. The following observations were made: 1. At 10:15 AM, inside R26's fridge, there were six (1/2 pint) cartons of milk that expired on 9/2/23 (three days earlier). There was no thermometer inside the fridge. R26's fridge was cluttered with different foods that were not labeled or dated and it was dirty inside. The freezer was full of ice build-up and food items. There were spilled food stains in the freezer. R26 stated, They (staff) don't check my fridge on a daily basis. 2. At 10:25 AM, inside of R74's fridge, there were 2 pieces of pie in container and a plastic container with a black substance that had a foul smell. It was not labeled or dated. 3. At 10:34 AM, inside…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure safe handling and storage of an oxygen tank. This applies to 1 resident (R78) in a sample of 32. Findings include: On 09/05/23 at 10:21 AM, in R78's room three cylindrical oxygen tanks were in the corner of his room. One tank was standing upright directly on the floor not in a tank holder. On 09/07/23 at 02:28 PM, V2 DON (Director of Nursing) stated if the oxygen tank is in a residents room it needs to be in a holder because if it falls it could explode and cause injuries. R78's Face Sheet showed diagnoses of chronic obstructive pulmonary disease, heart failure, Parkinson's disease, alcohol dependence, major depressive disorder, generalized anxiety disorder, borderline personality disorder, polyneuropathy, convulsions, bipolar disorder, suicidal ideations and hypertension. R78's September 2023 Physician Orders include oxygen at 3 liters /minute via nasal cannula to keep O2 saturation greater than 92%. The Minimum Data Set, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-08 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a resident with a malnutrition diagnosis and weight loss received his diet as ordered. This applies to 1 of 3 residents (R57) reviewed for portion sizes. The findings include: On 09/05/2023 at 11:44 AM, R57 was in his room, alert and interviewable. R57 appeared emaciated and weak. R57 said he does not get served what he wants. R57's face sheet showed diagnoses of unspecified severe protein-calorie malnutrition, anemia, type 1 diabetes mellites with diabetic nephropathy, chronic ulcer of left foot, chronic kidney disease, disorders of phosphorus metabolism, gastroesophageal reflux disease, depression, and bipolar disorders. R57's physician order dated 03/26/2023 showed double portions of all meals, skim milk with every meal, and banana with lunch on Mondays and Wednesdays. On 09/06/2023 (Wednesday), R57 was in line to receive his lunch tray. R57's Wednesday meal card read, Double Portion with skim milk and a banana. V9 (Dietary Aide) served a regular portion (three meatballs) with two extra meatballs,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$452,802 in federal fines across 4 penalties. 1 Medicare payment denial on record.

  • $15,785 — penalty dated 2025-09-05
  • $179,287 — penalty dated 2025-03-06
  • $28,000 — penalty dated 2024-10-02
  • $229,730 — penalty dated 2024-01-30
  • Medicare payment denial — starting 2025-03-28 for 31 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to ICARE CONSULTING SERVICES — 7 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 51.3+0.7 vs chain
Health inspection 2 of 51.4+0.6 vs chain
Staffing 2 of 51.4+0.6 vs chain
Quality measures 3 of 52.3+0.7 vs chain
The other 6 homes this chain runs (chain average 1.3★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
LEVOVITZ, YERUCHOMIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL20%since 05/01/2014
WEBSTER, JEFFREYIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST5%since 05/01/2014
WEBSTER, SHIMONIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL21%since 05/01/2014
FIFTH THIRD BANKOrganization5% OR GREATER SECURITY INTERESTsince 05/06/2019
RAHMAN, ARSHADIndividualW-2 MANAGING EMPLOYEEsince 10/01/2014

CMS files one row per role, so the 7 rows in the source record cover these 5 parties — each is shown once here with every role it holds. Nothing is omitted.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$11.2M
Net patient revenuemost recent cost report
-16.9%
Operating marginrevenue minus expenses
$3.9M
Related-party expense30% of expenses
Who pays — share of resident-days
Medicaid 7%Medicare 4%Other / private 89%

This home reported $3.9M paid to related parties — landlords or management companies under common ownership — equal to about 30% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$249per resident / day
operating cost
$7,572per month
≈ monthly operating cost
$213per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.

Typical monthly cost in Illinois
$8,304/mo
Nursing home (semi-private)
$9,216/mo
Nursing home (private)
$6,219/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145308. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-09-05, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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