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Chateau Rehabilitation And Healthcare Center

6006 Brandy Chase Cove, Fort Wayne, IN 46815 · For profit - Corporation · 99 certified beds · (260) 486-3001 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited May 2026Behavioral-health or dementia-care citation — no harm found (F0758)1 immediate-jeopardy citation$109,257 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited May 2026
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (37) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $109,257 in federal fines (most recent 2025-04-25)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (2/5)
  • nursing-staff turnover (64%) runs well above the national median (45%)
  • about 19% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Urgent care / clinic
6505 E State Blvd · (260) 425-4960 · Call to confirm hours
Pharmacy
6279 E State Blvd · (260) 492-0951 · Call to confirm hours
Grocery
2820 Maplecrest Rd · (260) 485-0003 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship
2793 Maplecrest Rd · (260) 416-7660

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased5.2%11.0%15.4%better
Long-stay residents who lose too much weight11.4%5.5%5.4%worse
Long-stay residents with a catheter left in their bladder1.2%0.4%0.9%worse than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection1.0%1.1%2.0%better
Long-stay residents with depressive symptoms24.0%25.2%6.5%typical for the state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury2.2%3.9%3.3%better
Long-stay residents whose ability to walk worsened5.9%11.9%16.1%better
Long-stay residents on antianxiety or hypnotic medication18.0%23.5%18.9%typical
Long-stay residents given the seasonal flu vaccine92.5%95.4%95.3%typical
Long-stay residents with pressure ulcers5.8%3.6%4.7%worse
Long-stay residents with worsening bladder/bowel control21.5%23.3%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table20.1%13.6%17.1%worse
Short-stay residents who newly got an antipsychotic medication2.2%1.2%1.4%worse
Short-stay residents given the seasonal flu vaccine50.0%79.0%79.4%worse
Short-stay residents rehospitalized after admission6.3%22.2%22.6%better
Short-stay residents with an outpatient ER visit22.8%10.8%12.0%worse
Long-stay hospitalizations per 1,000 resident days2.681.611.67worse
Long-stay outpatient ER visits per 1,000 resident days1.231.441.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

9.9%U.S. median 10.7%
Went back to hospital
56.5%U.S. median 56.6%
Met the expected recovery
0.37U.S. median 0.31
Therapy hours / resident / day
0.18hours / resident / day
Physical therapy
0.13hours / resident / day
Occupational therapy
0.07hours / resident / day
Speech therapy

Met the expected recovery: 56.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 23 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.37 therapist hours per resident per day in 2026Q1 — more than 64% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 20% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.9%CMS range 6.8–16.210.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge56.5%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge56.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge30.4%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.9%CMS range 4.0–14.07.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.061.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.28
RN hours/ resident / day
0.65
LPN hours/ resident / day
2.72
Aide hours/ resident / day
3.65
Total nurse hours/ resident / day
0.19
RN hoursweekends
63.6%
Total nursing turnover
40.0%
RN turnover

How full it usually is: this home is certified for 99 beds and averages 82.9 residents a day — about 84% occupied, or roughly 16 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.65 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.28 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.72 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.24 hrs/resident/day on weekends vs 3.81 on weekdays — 15% thinner on weekends. RN hours go from 0.32 to 0.19 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 64% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

7
deficiencies at the latest standard inspection (2025-07-28)
4
at the previous standard inspection (2024-08-19)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

37 citations, most serious first. The 11 most serious are shown; the remaining 26 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2025-04-25 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident received assessment, treatment, and individualized interventions to prevent worsening of a pressure injury to the coccyx. This resulted in the resident developing an unstageable (wound bed is obscured by dead tissues) pressure injury (Resident P). The Immediate Jeopardy began on 1/16/25 when the facility failed to assess an identified pressure injury and provide appropriate treatment and interventions The Administrator, Director of Nursing (DON), Regional Support Nurse and Chief Nursing Officer were notified of the Immediate Jeopardy on April 24, 2025 at 3:49 P.M. The immediate jeopardy was removed on 4/25/25. Findings include: On 4/22/25 at 12:34 P.M., Resident P's family member was interviewed. They indicated the resident resided at the facility from 12/11/24 until 1/21/25 when the family transferred her to another facility due to alleged care issues. Upon admission to the receiving facility, family alleged Resident P was observed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-06 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to protect a resident's right to be free from verbal abuse by a staff member (CNA 2) for 1 of 3 residents reviewed (Resident B).Findings includeAn investigation file was provided by the Administrator on 5/4/26 at 11:39 AM. The file indicated, on 4/28/26, Resident B and CNA 2 were yelling and arguing at the nurse's station. The file statements indicated the following:LPN 4's statement, dated 4/28/26, indicated Resident B spoke with her at the nurse's station regarding CNA 2. Resident B indicated he was upset due to the way CNA 2 talked to him. Resident B indicated CNA 2 came into his room and told him to go to the dining room. While Resident B was expressing his feelings to LPN 4, CNA 2 came around the corner and said I'm not going to argue with you and you aren't going to call me a piece of sh. Resident B responded with you are a piece of sh. Resident B and CNA 2 continued to yell at each other until other staff arrived.The Administrator's statement, dated 5/1/26, indicated on 4/28/26, both she and the Regional Nurse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2026-02-18 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure treatments to pressure injuries were completed as ordered for 2 of 4 residents reviewed with pressure injuries (Resident D and Resident E). Findings include:1. On 2/17/26 at 10:15 A.M., Resident D's record was reviewed. Diagnoses included paraplegia and pressure related wounds. An in-house wound Nurse Practitioner (NP) progress note, dated 12/31/25, indicated Resident D was seen for chronic wounds. The resident had a wound to her left ischium. The wound, located on the left ischium (lower back part of hip bone), was unstageable and measured 20 centimeters (cm) x 16 cm x 1 cm with 50% epithelial tissue, 20% granulation, and 30% slough with a moderate amount of bloody, serous drainage. The wound had improved with a decrease in wound size and wound drainage. There was no odor. Orders were to clean the wound and apply Calcium Alginate with Santyl (removes dead tissue in a wound) to the base of the wound and secure with a bordered dressing. The wound treatment was to be done 3 times per day. A Treatment Administration…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-18 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure necessary assessments and monitoring of catheter care were completed for 1 of 4 residents resulting in hospitalization for sepsis (Resident D). Findings include:A report, dated 2/4/26, alleged Resident D had not been assessed or provided assistance with catheterization of her Indiana pouch (internal urinary reservoir after removal of the bladder) when she became acutely ill. Resident D was hospitalized for profound urinary retention, acute kidney injury, electrolyte imbalance, and sepsis. Information obtained on 2/17/26 from www.medicine.iu.edu, Indiana University where the Indiana pouch was developed, indicated the pouch was a continent urinary reservoir. It was created out of the colon and fashioned into a pouch with an opening through the skin called a urostomy. The pouch could hold up to 600 milliliters of fluid and required routine self-catheterization through the opening of the skin, every 4-6 hours to empty out urine. Routine care included preventing and monitoring for infection of the urine such as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-18 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident's physicians were notified of a change in condition and refusal of treatment for 1 of 3 residents reviewed (Resident D). Findings include:A report, dated [DATE], alleged Resident D had been in poor shape one day and was sent to the hospital where he later died. It was alleged staff ignored his condition and assumed he had been drinking alcohol as the cause of his decline. On [DATE] at 1:08 P.M., Resident D's record was reviewed. Diagnoses included end stage renal disease with dependence on dialysis, chronic low back pain, and diabetes. A quarterly Minimum Data Set (MDS) assessment, dated [DATE], indicated a Brief Interview Mental Status (BIMS) score of 9 indicating Resident D had moderately impaired cognition. He had chronic moderate pain which would occasionally cause disruption with his daily activities. He was prescribed opioid medications to manage his pain. Care plans indicated Resident D received kidney dialysis at the facility.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-07-28 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to ensure safe and sanitary food storage and serving practices for 3 of 3 observations. Food prepared in the kitchen was consumed by 90 of 90 residents who lived in the facility. Findings include: During a continuous observation on, 7/22/25 from 09:15 AM-10:15 AM, the following was observed:A dining room pantry had about a cupful of colorful O shaped cereal in an open tray below the cereal dispensers. A second tray contained about a cupful of tan O shaped cereal underneath the dispensers. There was no label on the trays.The dry food storage had an open bag of white granules visible in a bulk sized bag labeled salt. There was no label on the bagThe walk-in freezer had an ice cream tub with the lid partially covering the ice cream. There was no open date on the ice cream tub.In the B Hall pantry, a container of berry fruit juice expired on 7/6/25. The ice scoop was in the ice of the unit ice machine. A broken hook was observed next to the scoop.In The Garden Unit refrigerator, a container of thickener liquid was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-07-28 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record reviewed, the facility failed to maintain clean, intact ceiling tiles in 4 of 6 hallways where residents reside. Findings include: During an observation, on 7/24/25 10:18 AM, a ceiling tile outside room [ROOM NUMBER] had a round brown stain approximately 15 inches in diameter. A ceiling tile outside room [ROOM NUMBER] had 2 irregularly shaped brown stains, about 7 inches in diameter and 5 inches in diameter. Ceiling tiles outside room [ROOM NUMBER] were stained with approximately a 15 inch diameter round brown stain, a 20 inch round brown stain and a 6 inch round brown stain. A ceiling tile outside room [ROOM NUMBER] had an approximately 12 inch round stain and a crack about 14 inches long. A long brown stain was observed above the countertop of the 300 hall end of the nurses station covering the entire length of 2 ceiling tiles. A large crack the width of ceiling tile was observed outside medical records office in a common hallway. 2 ceiling tiles outside the activity…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-28 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure that 1 of 5 residents reviewed received insulin as ordered. (Resident 83) Findings include:Resident 83's record was reviewed on 7/23/2025 at 9:46 AM. Diagnoses included Diabetes mellitus type 2, hemiplegia or hemiparesis, anxiety, and cerebrovascular accident (stroke).A review of Resident 83's current quarterly MDS indicated their BIMS (Basic Interview for Mental Status) score was 15 (cognitively intact). The MDS indicated the resident received insulin 7 days a week. In an interview, on 7/25/25 at 11:05 AM, Resident 83 indicated the staff had missed insulin doses because Resident 83 did not go out to the nurse's station to receive the doses.A review of the Medication Administration Record, or MAR, dated June 2025 on 7/28/25 at 9:30 AM, indicated there was missing documentation for blood glucose measurements on 6/4/25 at 10:00 PM, 6/10/25 at 11:30 AM, and on 6/26/25 at 11:30 AM. A review of physician orders, dated 2/28/25 at 7:30 AM, indicated blood glucose was to be checked and entered into the record before meals. A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-28 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to notify the physician of abnormal catheter assessment findings in 1 of 3 residents reviewed (Resident 12).Findings include:During an observation, on 07/23/2025 at 10:56 AM, Resident 12 was seated near the nurses station in a Broda chair. Her catheter tubing contained yellow cloudy fluid with sediment. During an observation, on 07/24/2025 at 1:19 PM, Resident 12 was seated in a Broda chair near the nurses station. Catheter tubing had whitish sediment covering more than half of the tubing. Some light yellow, cloudy fluid was observed in the tubing. During an observation, on 07/25/2025 at 9:10 AM, Resident 12's urine was light yellow and very cloudy with large amounts of sediment. Resident 12's record was reviewed on 07/25/2025 at 11:46 AM. Diagnoses included chronic kidney disease and Kennedy ulcer of the coccyx. During an interview, on 07/25/2025 at 9:11 AM, Registered Nurse (RN) 5 indicated abnormal urine assessments could include dark or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-28 · tag F0742 — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure trauma informed care was provided for 2 of 3 residents reviewed (Resident 11 and Resident 17).Findings include: 1. In an attempted interview, on 7/23/25 at 11:10 AM, Resident 11 was observed rubbing their hands together. Resident 11 avoided eye contact when greeted. Resident 11 turned their head away when spoken to.Resident 11's record was reviewed on 7/28/25 at 10:27 AM. Diagnoses included major depression, insomnia, nicotine dependence and anorexia nervosa.Resident 11's Annual Minimum Data Set, (MDS) dated [DATE], indicated the resident's Brief Interview for Mental Status (BIMS) score was 15 (no cognitive loss). Resident 11's Preadmission Screening and Resident Review, (PASRR) dated 10/5/20, indicated the resident had attempted suicide in the past. The PASRR indicated pain was a trigger for increased depression. The PASRR indicated Resident 11 had a substance disorder related to alcohol abuse or dependency.A physician order, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-28 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure medications were stored and adequately labeled for 1 of 1 medication room observed and 2 of 5 residents reviewed (Resident 3 and Resident 71) Findings include: During an observation, on [DATE] at 10:57 AM, the B wing medication room was observed. In a drawer was an open bag of 30 insulin syringes. The bag had no label to indicate when the pharmacy had sent them to the building and had no expiration date. A separate drawer held three staple removal kits. Two kits had no label to indicate when the facility received the kits and had no expiration date on the kit. One kit had an expiration date of 2-28-25. In a storage container under the shelf, two catheter irrigation kits were observed to be without expiration dates, and no labeling to indicate when the kits had been sent to the facility. In an interview, on [DATE] at 11:24 AM, Registered Nurse (RN)10 indicated she reviewed the medication room each Friday for expired and unlabeled…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 26 citations
  • Potential for harm · D2025-07-28 · tag F0805 — failed to prepare food in a form residents can eat — isolated
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure a mechanically altered diet was served as ordered for 1 of 12 residents reviewed (Resident 31).Findings include: During a dining observation on the dementia unit, on 07/23/2025 at 12:01 PM, Resident 31 reached into an unattended meal tray cart, partially pulled out a tray, lifted the plate cover, pulled out a bratwurst sausage on a bun and began to eat. The bratwurst was whole and not chopped or ground. Registered Nurse (RN) 10 approached Resident 31 read the tray card, assisted him to the table and placed the remaining items on the tray on the table in front of Resident 31. During an interview, at on 07/23/25 at 12:03 PM, RN 10 indicated the tray served to Resident 31 was prepared for another resident. She indicated it was not an issue because both residents were on the same diet.During an observation, on 07/23/25 at 12:04 PM, RN 10 pulled the tray prepared for Resident 31. The tray contained a bun filled with ground bratwurst. The tray card with Resident 31's name indicated Resident 31 should receive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-24 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview and record review, the facility failed to ensure ceiling return air ducts were free from debris for 3 of 10 vents observed. Findings include: During an environmental tour on 1-24-25 at 11:01 AM, the following was observed: On Hall 100 south of the dining room, the ceiling air intake had gray, feathery debris. On Hall 100 on the memory unit, the ceiling air intake had gray, feathery matter in strings across the grate. On Hall 100 by nurse's station, the ceiling air intake had gray feathery matter on the grate. In an interview on 1-24-25 at 11:21 AM, the Administrator indicated the ceiling air intake vents should be free of debris. A review of an undated Deep Clean List, provided by the Administrator on 1-24-25 at 11:32 am, did not indicate the ceiling air intakes should be cleaned. This citation is related to complaint IN00448990. 3.1-19(e)

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-24 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure a comprehensive assessment, evaluation and non-pharmacological approaches were identified and implemented, prior to decreasing a resident's anti-psychotic medication prescribed to treat behavior symptoms for 1 of 2 residents reviewed (Resident B). Findings include: An Indiana reported incident, dated 8/28/24 at 6:01 p.m., indicated Resident B was agitated while walking around in the dining room of the secured memory care unit (MCU), had thrown silverware at staff and then threw herself onto the floor. She was sent to the hospital and treated for a right hip fracture. On 9/24/24 at 2:35 P.M., Resident B was observed lying in bed in her room. She was confused but articulate and appeared to enjoy visiting. She indicated she had retired from a state hospital, had spent most of her life caring for children with mental illness and had always been a caregiver. When asked, she denied pain; she indicated some female doctor had cut open her hip and she had a huge wound. She was irritated with the doctor who…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-08-19 · tag F0801 — widespread
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility failed to ensure the qualified/registered dietician was licensed in Indiana. This deficient practice had the potential to affect 70 of 70 residents in the facility who received dietary services. Findings include: The employee records were reviewed on 8/18/24 at 11:40 AM. The employee records indicated Registered Dietician (RD) 6 was hired by the facility on 6/1/2024. Review of the Indiana Professional Licensing Agency website on 8/19/24 at 11:53 AM indicated, effective 7/1/2019, Dieticians would receive licensures instead of certifications through the Medical Licensing Board of Indiana. RD 6's undated resume indicated she provided Dietician coverage for Long Term Care/Rehabilitation facilities as needed remotely through a nationwide dietician staffing service since 4/2024. The RD 6's resume indicated she was a RD/Licensed Dietician/Nutritionist in the states of North Carolina, South Carolina, and Florida. On 8/19/24 at 11:55 AM the Indiana Professional Licensing Agency website, 2024, was used to search for and verify RD 6's license.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation interview, and record review the facility failed to ensure fall interventions were recorded and communicated for 1 of 6 residents reviewed (Resident 67). Findings include: Resident 67's record was reviewed on 8/13/24 at 11:48 AM. Diagnoses included Alzheimer's disease, major depressive disorder, and unilateral primary osteoarthritis, right hip. Resident 67's current quarterly Minimum Data Set (MDS) dated [DATE] indicated his Basic Interview for Mental Status (BIMS) score was not conducted as he was rarely if ever able to make himself understood. The MDS indicated Resident 67 required assistance with activities of daily living and had fallen since admission to the facility. An admission fall risk assessment dated [DATE] indicated Resident 67 had fall risk factors including disorientation, 1-2 falls in the past 3 months, incontinence, decreased muscular coordination, use of medications that had side effects including drowsiness and dizziness, recent medication changes, and diagnoses…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-19 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a shared glucometer was cleaned between uses for 3 of 12 residents reviewed (Resident 19, Resident 29, and Resident 30). Findings include: During a medication pass observation on 8/16/24 at 8:37 AM, Licensed Practical Nurse (LPN) 9 removed a glucometer (handheld device designed to measure blood glucose levels), lancet (small needle designed to poke the skin to produce a drop of blood), a test strip, and an alcohol swab from the top drawer of the medicine cart on the 300-hall of the C-wing. LPN 9 entered the room of Resident 19, cleaned her finger with an alcohol swab, obtained a drop of blood, applied it to the test strip inserted in the glucometer and obtained a reading. After the test, LPN 9 placed the glucometer in the top drawer of the cart, completed her documentation, and proceeded to prepare medications for the next resident who required medicine at that time. The glucometer was not cleaned before or after use. Upon…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-19 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure flooring panels were complete and intact for 1 of 24 residents reviewed (Resident 11). Findings include: During an observation on 8/13/24 at 9:51 AM, an approximately 15 inch by 30 inch area of floor paneling was missing in front of the heating unit and near the end of Resident 11's bed. One floor panel was lying loose across a small portion of the uncovered area. Resident 11's record was reviewed on 8/14/24 at 9:49 AM. Diagnoses included multiple sclerosis, unspecified dementia, unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance and anxiety, and type 2 diabetes mellitus without complications. Resident 11's current quarterly Minimum Data Set (MDS) dated [DATE] indicated her Basic Interview for Mental Status (BIMS) score was 4 (cognitively impaired). During an observation and interview on 8/13/24 at 12:16 PM, Registered Nurse (RN) 4, and Certified Nurse Aide (CNA) 5 and CNA 6 indicated they…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-07 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to notify the Power of Attorney of a significant change in condition for 1 of 3 residents reviewed for notification (Resident C). Findings include: An Indiana report, dated 1/16/24, indicated Resident C had been sent to the hospital on 8/15/23 for a life threatening condition. The resident's POA (Power of Attorney) indicated the hospital had received no clinical information from the facility regarding the resident including his advanced directives or POA. They alleged an ICU (Intensive Care Unit) nurse was finally able to contact them the morning after he was transferred to the hospital after reviewing the resident's previous hospitalizations and POA contact information. On 2/2/24 at 2:27 P.M., Resident C's record was reviewed. Diagnoses included demyelinating disease of the central nervous system and neuromuscular dysfunction of the bladder. His face sheet indicated he was responsible for himself and had a family contact phone number listed. The face sheet did not have a POA listed nor their contact information. A quarterly…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-07 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide information to the hospital upon transfer for 1 of 3 residents reviewed. (Resident C). Findings include: An Indiana report, dated 1/16/24, indicated Resident C had been sent to the hospital on 8/15/23. The resident's POA (Power of Attorney) indicated the hospital had received no clinical information from the facility regarding the resident including his advanced directives or POA. On 2/2/24 at 2:27 P.M., Resident C's record was reviewed. Diagnoses included demyelinating disease of the central nervous system and neuromuscular dysfunction of the bladder. A nurse progress note, dated 8/15/23 at 10:27 p.m., indicated the resident complained of discomfort and leakage of urine. Unsuccessful attempts were made to flush his indwelling catheter. The NP (Nurse Practitioner) was notified and ordered to change the resident's catheter. When the old catheter was removed, there were blood clots on the catheter. The new catheter was inserted and urine returned. When the bulb of the catheter was inflated, the resident complained of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-07 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure physician orders were followed for pressure ulcer care for 1 of 3 residents reviewed (Resident E). Findings include: On [DATE] at 10:52 A.M., Resident E's family member was interviewed. She indicated the resident was recently deceased and had previously resided at the facility in June and July of 2023. While at the facility, she alleged the resident got pressure ulcers. She indicated the resident was moved from the facility due to lack of care for the ulcers. On [DATE] at 11:24 A.M., Resident E's record was reviewed. Diagnoses included diabetes and peripheral vascular disease. He admitted to the facility following hospitalization. Hospital records indicated the resident was observed with a reddened coccyx and red areas to his right hip and no open areas. A nurse note, dated [DATE] at 2:47 p.m., indicated the resident was admitted to the facility. He was alert, oriented and able to verbalize his needs and wants clearly. He was continent of bowel…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-07 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure dialysis related medications were given as ordered for 3 of 3 residents reviewed (Resident F, Resident K, and Resident L). Findings include: On 2/5/24, Dialysis was retrieved from the website kidney.org (National Kidney Foundation). the website indicated dialysis is a type of treatment to help the body remove extra fluid and waste products from the blood when the kidneys are not able to do so. Dialysis helps to keep safe levels of electrolytes and minerals in the blood such as potassium, sodium, calcium, and bicarbonate and helps to regulate blood pressure. Dialysis is an effective treatment for clearing waste products and extra fluid from the blood however, it doesn't fully replace the kidney's functions. Certain steps could help increase effectiveness of dialysis treatments including completing treatments as scheduled and taking medications and supplements as ordered. 1. An Indiana report, dated 1/30/24, indicated Resident F had been a resident at the facility in 2023. A family member alleged the resident, who was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-13 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide care and services for chronic conditions to 1 of 3 residents reviewed (Resident C). Findings include: On 12/12/23 at 11:04 A.M., Resident C's record was reviewed. Diagnoses included diabetes, hypothyroidism, and Addison's disease with history of Addisonian crisis. Adrenal Insufficiency and Addison's Disease was retrieved on 12/12/23 from the National Institute of Health website (niddk.nih.gov). Adrenal insufficiency or Addison's disease, is a disorder that occurs when the adrenal glands don't make enough of certain hormones which affects the body's ability to respond to stress and maintain other life functions. One of these hormones, cortisol, is sometimes called the stress hormone because it helps the body respond to stress and helps to control blood pressure and blood sugar. The disease is treated with daily medications that replace the hormones the adrenal glands aren't making. The most serious complication of adrenal insufficiency is called adrenal crisis or Addisonian crisis which can cause death if not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-03 · tag F0773 — isolated
    Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure a stool sample was collected, processed and followed up for 1 of 3 residents reviewed (Resident C). During an interview on 11/3/23 at 11 AM, Resident C indicated a stool sample was collected sometime last week. Resident C indicated he was not updated on the collection results. During an interview on 11/2/23 at 2:44 PM, Registered Nurse (RN) 4 indicated the Nurse Practioner or Medical Director ordered a stool sample if needed. Once the order was placed into the resident's chart, the sample was collected as soon as possible. RN 4 indicated once the sample was collected, the sample was placed in the lab collection box. RN 4 indicated the lab collected samples every morning. RN 4 indicated the nurse on the floor followed up on the results. RN 4 indicated results were available within 24 hours. In an interview on 11/3/23 at 11:07 AM, Unit Manager 2 indicated Resident C was interviewable. Unit Manager 2 indicated there was an ordered sample, the sample was collected and the nurse and unit manager should have followed up…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-04 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide care and services for non-pressure related wound and skin impairments for 1 of 1 residents reviewed (Resident C). Findings include: On 10/4/23 at 9:48 A.M., Resident C's significant other was interviewed. The resident was admitted to the facility following a month long hospitalization for sepsis with septic shock resulting in kidney failure and need for dialysis. She wanted to come to the facility for in-house dialysis treatment but was told it wasn't possible. The facility indicated they would provide transportation to and from an off-site dialysis center. At the first treatment, the resident had been sent back to the facility, prior to dialysis, due to leaking fluids from several wounds. After returning to the facility, she was bandaged up and sent back to dialysis where she received a partial treatment due to scheduling issues at the center. Her 2nd dialysis treatment was on 10/2/23 and she continued to leak fluids from her wounds. During…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-04 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure ongoing communication an with a dialysis facility for 1 of 2 residents receiving dialysis services (Resident C). Findings include: On 10/4/23 at 9:48 A.M., Resident C's significant other was interviewed. The resident was admitted to the facility following a month long hospitalization for sepsis with septic shock resulting in kidney failure and need for dialysis. She wanted to come to this facility for in-house dialysis treatment but were told it wasn't possible. The facility indicated they would provide transportation to and from an off-site dialysis center. He alleged since being admitted to the facility, she had only received 2 dialysis treatments. At the first treatment, the resident had been sent back to the facility, prior to dialysis, due to leaking fluids from several wounds. After returning to the facility, she was bandaged up and sent back to dialysis where she received a partial treatment due to scheduling issues at the center. The resident hadn't received the next 2 treatments due to breakdown of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-29 · tag F0742 — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement an effective behavioral care plan for 1 of 1 resident's reviewed (Resident Y). Findings include: On [DATE] at 2:01 P.M., Resident Y was observed lying in bed in her room. Her room had several cardboard boxes sitting on the floor and furniture. There was an empty glass, liquid on the floor and privacy curtain near her bed. She was wearing a hospital gown, was crying, expressed anger, and indicated she was being neglected. She had issues with incontinence and alleged staff refused to clean her up. She sat up in a bariatric bed with folded blankets, clothes, and papers piled up around her. She complained of staff not repositioning her becasue getting off her left side difficult. She always had to lie on her back and it caused her pain. She indicated she had been neglected in several nursing homes over the past 4 years and had hoped this one would be different but it wasn't and she was ready to give up. She began to cry harder and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-08-08 · tag F0867 — failed to act on quality-improvement findings — widespread
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a process was in place to identify and correct quality deficiencies from reoccurring. This had the potential to affect 2 of 2 residents residing in the facility. See F698 for additional information regarding Resident 34 and Resident 144. Findings include: A (QAPI) committee member list was provided on 8/2/23 at 11:30 AM by the Administrator. The member list included the Medical Director, Executive Director, Director of Nursing, Assistant Director of Nursing, B/C Wings Unit Manager, Social Service Director, Business Office Manager, Human Resource Director, Admissions Coordinator, Scheduler, Dietary Manager, Laundry/Housekeeper Supervisor, Maintenance Director, Central Supply/Medical Records Director, Minimum Data Set (MDS) Coordinator, Quality of Life Director, and Therapy Director. In an interview on 08/08/23 at 1:43 PM, the Administrator indicated problems and issues in the facility were tracked and trended through the QAPI committee at monthly meetings. She indicated the QAPI process was utilized to improve…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-08 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview, and record review the facility failed to ensure facial hair was properly restrained on staff in the kitchen. 86 of 87 residents currently residing in the building ate food prepared in the dining room. Findings include: During an observation in the kitchen next to a steam table filled with food on 8/2/23 at 11:37 AM, [NAME] 2 was observed with a full beard wearing no covering. The Regional Director of Operations for Dining Services (RDODS) was also observed with a full beard wearing no covering. In an interview on 8/2/23 at 11:37 AM, the RDODS indicated beard hair should be covered in the kitchen. A current policy title Food and Nutrition Services Quick Resource Tool dated 9/1/21 provided by the RDODS indicated facial hair must be restrained in the kitchen. 3.1-21(i)(3)

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-08 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to ensure privacy related to medical treatments for 1 of 24 residents reviewed. (Resident 144). Findings include: During an observation on 8/2/23 at 9:25 AM the following was observed: Resident 144 was sitting in a reclining chair in their room. Taped to the chair was an 8 x 11 sign titled Dialysis. The sign indicated the resident's first initial, last name and 9:45 AM. Resident 144's record was reviewed on 8/2/23 at 2:14 PM. Diagnoses included diabetes and chronic kidney disease. A review of Resident 144's current Comprehensive Minimum Data Set (MDS) indicated their Basic Interview for Mental Status (BIMS) score was 7 (severe cognitive impairment). The MDS indicated the resident received dialysis. In an interview on 8/823 at 1:13 PM, QMA 8 indicated it was the facility's normal practice to label dialysis transport chairs with the resident's name and time of dialysis. A current policy (no date) provided by the Administrator indicated confidential resident information was to be disclosed only to those authorized to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-08 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to provide the resident with a written explanation of the Notice of Transfer or Discharge within 24 hours of a hospital transfer for 2 of 18 residents reviewed (Resident 34 and Resident 20). Findings include: 1.Resident 34's record was reviewed on 8/3/23 at 2:48 PM. Diagnoses included end stage renal disease, acquired absence of left fingers, 3rd 4th, and 5th digits, and type 2 diabetes mellitus with diabetic neuropathy, unspecified. A review of Resident 34's current quarterly Minimum Data Set (MDS) indicated their BIMS (Basic Interview for Mental Status) score was 15 (cognitively intact). The MDS indicated Resident 34 received dialysis. A review of a Notice of Transfer or Discharge form dated 6/14/23 did not contain a resident signature or indication the resident was unable to sign at transfer or indication of a copy being given to or mailed to a resident representative. During an interview on 8/8/23 at 10:26 AM the Social Services Director indicated upon discharge from the facility nursing staff should call the resident or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-08 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure a nurse's permission was obtained prior to the administration of a pro re nata (prn or as needed) medication by a Qualified Medication Aide for 1 of 16 residents observed during medication pass (Resident 143). Findings include: During a continuous medication pass observation on 8/7/23 at 11:20 AM a family member approached Qualified Medication Aide (QMA) 4 and indicated Resident 143 needed pain medicine. After finishing the task she was completing, QMA 4 interviewed resident 143 for his pain level and administered Hydrocodone/Acetaminophen 5/325 mg, 2 tablets (a controlled substance for pain). Resident 143 answered questions correctly indicating alertness and orientation to person, place, and time. QMA 4 did not consult a nurse prior to the administration of the medication. Resident 143's record was reviewed on 8/7/23 at 2:21 PM. Diagnoses included partial traumatic amputation of the left foot, level unspecified, subsequent encounter, type 2 diabetes with diabetic neuropathic arthropathy, and peripheral…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-08 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure assessment and implementation of care according to individualized resident needs for 2 of 19 residents reviewed. (Residents 48 and 144) Findings include: 1. Resident 144's record was reviewed on 8/2/23 at 2:14 PM. Diagnoses included diabetes and chronic kidney disease. A review of Resident 144's current Comprehensive Minimum Data Set (MDS) indicated their Basic Interview for Mental Status (BIMS) score was 7 (severe cognitive impairment). The MDS indicated the resident received dialysis. A review of physician orders dated 7/27/23 indicated Resident 144's dialysis access site was to be monitored for pain, redness, warmth, swelling or abnormal drainage every shift. The physician order did not include an order for a dressing to the site. A review of Resident 144's dialysis communication book indicated the resident's dialysis catheter site was to have a clean dressing applied if the dressing became soiled or dislodged between treatments. A review of Resident 144's dialysis communication book indicated on 7/27/23 and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-08 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility failed to ensure consistent respiratory care for 1 of 3 residents reviewed with respiratory therapy. (Resident 25). Findings include: Resident 25's record was reviewed on 8/7/23 at 9:32 AM. Diagnoses included diagnoses dementia, senile degeneration of brain, essential hypertension, unspecified edema, oropharyngeal phase of dysphagia, and anxiety. A review of Resident 25's current quarterly Minimum Data Set (MDS) assessment indicated her Basic Interview for Mental Status (BIMS) score was 5 (moderately impaired) and not interviewable. The MDS indicated the resident was on oxygen therapy while at the facility. A review of Resident 25's current Care plan indicated the resident had a problem of chronic conditions with a risk for discomfort, complications, and decline, with a goal to attain or maintain her highest practicable level of well-being and minimize risk of complications. Interventions included for cardiopulmonary issues to provide oxygen per physician orders. A review of Resident 25's physician order dated 9/9/21 at 11:00 PM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-08 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record, the facility failed to provide assessments before and after dialysis treatments for 2 of 3 residents reviewed. (Residents 144 and 34). Findings include: 1. Resident 144's record was reviewed on 8/2/23 at 2:14 PM. Diagnoses included diabetes and chronic kidney disease. A review of Resident 144's current Comprehensive Minimum Data Set (MDS) indicated their Basic Interview for Mental Status (BIMS) score was 7 (severe cognitive impairment). The MDS indicated the resident received dialysis. A review of physician orders dated 7/26/23 indicated Resident 144's blood pressure and pulse were to be obtained before and after the resident received dialysis treatments. A review of Resident 144's dialysis communication book indicated assessments before and after dialysis were not competed on 7/20/23, 7/21/23, 7/24/23, 7/25/23, 7/26/23, 7/27/23, 7/28/23, 7/31/23, 8/1/23, 8/2/23, 8/3/23 and 8/4/23. In an interview on 8/4/23 at 3:33 PM, the Assistant Director of Nursing (ADON) indicated physician…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-08 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure appropriate social service interventions for Notice of Transfer or Discharge, Preadmission Screening and Resident Review (PASRR) for 3 of 4 residents reviewed. (Resident 20, Resident 81 and Resident 34). Findings include: 1. Resident 20's record was reviewed on 8/3/23 at 2:17 PM. Diagnoses included unspecified dementia, unspecified psychosis not due to a substance or known physiological condition, anxiety disorder, recurrent major depressive disorder, and type 2 diabetes mellitus. A review of Resident 20's current quarterly Minimum Data Set (MDS) assessment indicated his BIMS (Basic Interview for Mental Status) score was 11 (mild cognitively impaired). A review of a Notice of Transfer or Discharge form dated 4/29/23 did not contain a resident/representative signature, indicate the resident was unable to sign at the time of transfer or indicate a copy was mailed/given to the resident/representative. A review of progress notes dated 4/29/23 did…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-08 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review the facility failed to ensure non-pharmacological interventions were attempted prior to obtaining orders for anti-psychotic medication for of 1 of 5 residents reviewed (Resident 21). Findings include: Resident 21's record was reviewed on 8/3/23 at 1:58 PM. Diagnoses included unspecified dementia, unspecified severity, without behavioral disturbance, psychotic disturbance, and anxiety, bipolar disorder, unspecified, and mood disorder due to known physiological condition with depressive features. A review of Resident 21's current quarterly MDS (Minimum Data Set) dated 7/3/23 indicated her BIMS (Basic Interview for Mental Status) score was 14 (cognitively intact). The MDS indicated Resident 21 received antipsychotic medication daily. A review of Resident 21's current care plan titled Risk for Impaired Psychosocial Well-being indicated the resident had a problem of anxious behaviors with a goal date of 10/24/23. Interventions included encouraging calm conversation in quiet spaces, attempt to redirect when exhibiting behaviors, and monitor and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$109,257 in federal fines across 1 penalty.

  • $109,257 — penalty dated 2025-04-25

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to CASTLE HEALTHCARE — 7 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 53.0-2.0 vs chain
Health inspection 1 of 52.6-1.6 vs chain
Staffing 2 of 51.6+0.4 vs chain
Quality measures 4 of 54.7-0.7 vs chain
The other 6 homes this chain runs (chain average 3.0★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
JACKSON COUNTY SCHNECK MEMORIAL HOSPITALOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 08/01/2013
MRS HOOSIER TRUSTOrganizationINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 01/01/2025
FORT WAYNE REAL PROPCO LLCOrganization5% OR GREATER MORTGAGE INTERESTsince 08/01/2021
BEVERS, SUSANIndividualMANAGING CONTROL - GOVERNING BODY; TRUSTEE OF THE SNFsince 09/01/2020
FISH, ERICIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROLsince 09/01/2020
GILLILAND, TERRENCEIndividualMANAGING CONTROL - GOVERNING BODY; TRUSTEE OF THE SNFsince 07/01/2012
HARPE, BRANDONIndividualMANAGING CONTROL - GOVERNING BODY; TRUSTEE OF THE SNFsince 09/01/2020
KLEBER, COURTNEYIndividualMANAGING CONTROL - GOVERNING BODY; TRUSTEE OF THE SNFsince 09/01/2020
MANN, DEBORAHIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROLsince 02/10/2014
MARKEL, ANDREWIndividualMANAGING CONTROL - GOVERNING BODY; TRUSTEE OF THE SNFsince 09/01/2020
MCCORY, JACKIndividualMANAGING CONTROL - GOVERNING BODY; TRUSTEE OF THE SNFsince 07/01/2012
REEDY, MATTHEWIndividualMANAGING CONTROL - GOVERNING BODYsince 07/01/2012
SMITH, RICKIndividualMANAGING CONTROL - GOVERNING BODYsince 07/01/2012
STOREY, MARCIndividualMANAGING CONTROL - GOVERNING BODY; TRUSTEE OF THE SNFsince 01/01/2025
CHATEAU REHABILITATION AND HEALTHCARE CENTER, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2021
CLAYSHIRE LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2023
LT CARE ACQUISITION CORPOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2021
BERDUGO, SHAIIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2023
MCKINLEY, JESSICAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/03/2024
OFFERLE, ANDREWIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2022
BASCH, ZISSYIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 07/09/2025
NEUMAN, MENASHEIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 07/09/2025
STRIMBU, TINAIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 07/09/2025
DAVIS, NESANELIndividualTRUSTEE OF THE SNFsince 01/01/2025
SINGER, CHAYAIndividualTRUSTEE OF THE SNFsince 01/01/2025
CASTLE INDIANA MANAGEMENT LLCOrganizationADP OF THE SNFsince 01/01/2023
ECFJC IN TRUSTOrganizationADP OF THE SNFsince 01/01/2025
TSDAMA IN TRUSTOrganizationADP OF THE SNFsince 06/27/2025

CMS files one row per role, so the 44 rows in the source record cover these 28 parties — each is shown once here with every role it holds. Nothing is omitted.

9 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$13.3M
Net patient revenuemost recent cost report
+10.7%
Operating marginrevenue minus expenses
$2.2M
Related-party expense19% of expenses
Who pays — share of resident-days
Medicaid 76%Medicare 6%Other / private 18%

About 76% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $2.2M paid to related parties — landlords or management companies under common ownership — equal to about 19% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$383per resident / day
operating cost
$11,640per month
≈ monthly operating cost
$429per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IN

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Indiana Medicaid page.

Typical monthly cost in Indiana
$8,943/mo
Nursing home (semi-private)
$10,326/mo
Nursing home (private)
$5,639/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 155249. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-07-28, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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