Waldron Rehabilitation And Healthcare Center
505 N Main St, Waldron, IN 46182 · For profit - Corporation · 71 certified beds · (765) 525-4371 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- no federal fines or payment denials on record
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0602), cited May 2024
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- a high number of inspection citations overall (41) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (2/5)
- nursing-staff turnover (60%) runs well above the national median (45%)
- about 20% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 1.3% | 11.0% | 15.4% | better |
| Long-stay residents who lose too much weight | 5.0% | 5.5% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.4% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.6% | 1.1% | 2.0% | better |
| Long-stay residents with depressive symptoms | 27.7% | 25.2% | 6.5% | typical for the state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 2.2% | 3.9% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 7.4% | 11.9% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 30.1% | 23.5% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 95.4% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 0.5% | 3.6% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 21.5% | 23.3% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 8.9% | 13.6% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 87.5% | 79.0% | 79.4% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.52 | 1.61 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.39 | 1.44 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.41 therapist hours per resident per day in 2026Q1 — more than 70% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 28% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.5%CMS range 6.8–14.9 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.6%CMS range 3.3–13.3 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.33 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 71 beds and averages 46.0 residents a day — about 65% occupied, or roughly 25 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.40 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.63 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.19 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.08 hrs/resident/day on weekends vs 3.53 on weekdays — 13% thinner on weekends. RN hours go from 0.76 to 0.32 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 60% is well above the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
41 citations, most serious first. The 10 most serious are shown; the remaining 31 are one tap away and print in full.
- Potential for harm · Dcited before2026-05-14 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to treat residents with dignity and respect for 3 of 6 resident's reviewed for dignity (Residents F, H, and L).Findings include: 1. The clinical record for Resident F was reviewed on 5/13/26 at 10:00 a.m. The resident's diagnosis included, but was not limited to, high blood pressure (elevated above normal range blood pressure). An admission Minimum Data Set (MDS) Assessment, completed 2/7/26, indicated Resident F was cognitively intact. During an interview on 5/13/26 at 10:28 a.m., Resident F indicated on the evening, of 5/8/26, the Director of Nursing (DON) had come to his room to tell him not to curse at the nursing staff. The DON had screamed at him and told him to get the h*ll out. The DON had cursed at him and was disrespectful. The resident had informed the Executive Director (ED) about the incident on Monday 5/11/26. On 5/13/26 at 12:05 p.m., the ED provided a copy of the Reportable Incident Report, dated 5/11/26, indicated Resident F had alleged the DON had screamed at the resident during an interaction. The resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-14 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure staff timely reported allegation of abuse to the Executive Director for 1 of 4 residents reviewed for abuse (Resident F). Findings include:The clinical record for Resident F was reviewed on 5/13/26 at 10:00 a.m. The resident's diagnosis included, but was not limited to, high blood pressure (elevated above normal). An admission Minimum Data Set (MDS) Assessment, completed 2/7/26, indicated Resident F was cognitively intact. During an interview on 5/13/26 at 10:28 a.m., Resident F indicated on the evening of 5/8/26, the Director of Nursing (DON) had come to his room to tell him not to curse at the nursing staff. The DON had screamed at him and told him to get the h*ll out. The DON had cursed at him and been very disrespectful. The resident had informed the Executive Director (ED) about the incident on Monday 5/11/26. A confidential interview was conducted during the course of the survey. The confidential interview indicated they had been told by Resident F that the DON had yelled at him. They had not reported it to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-14 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to assess pain level prior to administering as needed pain medications and to implement non-pharmacological pain interventions for 1 of 1 resident reviewed for pain ( Resident F).Findings include:The clinical record for Resident E was reviewed on 5/13/26 at 10:00 a.m., the resident's diagnosis included, but was not limited to, inguinal hernia (tissue that has protruded through the lower abdominal muscles and caused a bump in the groin). A care plan, initiated 1/27/26, indicated Resident F had chronic conditions and risk for discomfort, complications, or decline. The goal was for him to attain or maintain his highest practicable level of well-being and to minimize risks of complications. The interventions included, but were not limited to, assess for verbal and non-verbal signs and symptoms related to pain such as grimace, guarding, crying, moaning, and increased anxiety. Monitor Resident F for signs and symptoms of discomfort and reports of pain. Attempt non-pharmacological interventions and provide medications, as ordered, if…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-05 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to completely and accurately reconcile admission orders and failed to timely input and initiate physician orders for a resident with a change of condition for 1 of 6 residents reviewed for medication management and 1 of 1 resident reviewed for hospitalization (Resident 18 and 5).Findings include: 1. The clinical record for Resident 18 was reviewed on 12/4/2025 at 11:30 a.m. The medical diagnoses included pulmonary disease, osteoporosis, and heart disease. The admission Minimum Data Set, dated [DATE], indicated Resident 18 was cognitively intact and rejected care one to three of the last seven days. Resident 18 received anticoagulant, antiplatelet, and anticonvulsant medication. The Medication Review did not find any issues. A Nursing admission Assessment, dated 11/20/2025, indicated Resident 18 did not receive medications. During an interview on 12/3/2025 at 10:09 a.m., Resident 19 indicated she was not receiving her medications as she should be. She has…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a resident was assessed accurately to determine if the resident was able to participate in a smoking activity for 1 of 9 residents reviewed for smoking. (Resident 3)Findings include: The clinical record for Resident 3 was reviewed on 12/2/24 at 1:15 p.m. The diagnoses included but were not limited to: stroke resulting in right side hemiplegia (paralysis on one side) and nicotine dependence. A quarterly Minimum Data Set (MDS) assessment, dated 11/1/25, indicated Resident 3 was moderately cognitively impaired. A care plan, dated 6/30/25, indicated Resident 3 was at risk for falls with safety and injuries due to his diagnoses that included but was not limited to: smoking. A list of residents that smoke was provided by the Administrator on 12/2/25 at 12:11 p.m. It indicated Resident 3 does participate in the smoking activity. An interview was conducted with Resident 3 on 12/2/25 at 1:14 p.m. He indicated he does go outside to smoke. He smokes cigarettes and vapes. A smoking assessment, dated 3/3/25,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-05 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure proper hand hygiene was utilized during medication administrations for 4 of 6 residents observed during medication administration. (Resident 1, Resident 7, Resident 19 and Resident 22) Findings include: 1. The clinical record for Resident 22 was reviewed on 12/4/2025 at 1:20 p.m. The diagnoses included, but were not limit to: diabetes and cardiovascular disease. The physician's orders, dated 6/8/2025, indicated for Resident 22 to have insulin 3 units twice a day. The physician's orders, dated 6/23/2025, indicated for Resident 22 to have insulin per sliding scale three times a day. During an observation and interview on 12/4/2025 at 11:49 p.m., RN 1 was observed administering insulin per injection to Resident 22 without the use of gloves. When asked about hand hygiene, RN 1 indicated she used hand sanitizer after administering insulin. No hand hygiene was observed prior to the RN administering the insulin after she touched multiple areas on the medication cart with her bare hands. 2.The clinical record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-19 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to properly ensure treatment of a urinary tract infection was completed for 1 of 3 residents reviewed for identification and treatments of urinary tract infections. (Resident D)Findings include:The clinical record for Resident D was reviewed on 8/19/2025 at 1:45 p.m. The medical diagnoses included stroke and urinary tract infection.A Quarterly Minimum Data Set assessment, dated 7/20/2025, indicated Resident D was cognitively impaired, always incontinent with bladder, and needed substantial to maximal assistance with toileting hygiene.An activity of daily living care plan, revised 5/21/2025, indicated Resident D had issues with continence status with interventions were to assist with toileting and personal hygiene.Hospital discharge documentation, dated 8/6/2025, indicated Resident D was being treated for a urinary tract infection with Bactrim DS (an antibiotic) by mouth every 12 hours for the next five days. Later in that document, a new prescription was listed as Bactrim DS by mouth every 12 hours with a quantity of ten. A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-28 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure documentation was complete and accurate, related to care-planned arguing between 2 of 6 residents reviewed for possible abuse allegations and for 1 of 5 residents reviewed for activities programming. (Resident C, Resident D, and Resident H) Findings include. 1. The clinical record of Resident C was reviewed on 5-27-25 at 11:06 a.m. Her most recent Minimum Data Set assessment, dated 4-12-25, indicated she was cognitively intact. An entry in the progress notes, on 5-12-25 at 6:05 p.m., indicated Resident C had fight with Resident H during supper, that brought one of them cussing and walked away. The documentation was unclear regarding what constituted a fight, if it was physical or verbal, who was cursing, the negative impact of the interaction, nor what actions were taken by facility staff during or after the interaction. The clinical record of Resident H was reviewed on 5-28-25 at 10:55 a.m. Her most recent Minimum Data Set assessment, dated 4-15-25, indicated she was cognitively intact. An entry in the progress…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-10-09 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to have a Registered Nurse (RN) 8 hours a day, 7 days a week, for 5 of 5 months of RN coverage reviewed. This had the potential to affect all 47 residents that resided in the facility. Findings include: Review of the schedules provided by the Administrator, on 10/4/24 at 1:00 p.m., indicated there were no RNs in the facility for seven out of 30 days in April 2024, seven out of 31 days in May 2024, four out of 30 days in June 2024, six out of 30 days in September 2024, and two out of eight days in October 2024. During an interview with the Administrator on 10/8/24 at 2:27 p.m., they verified the facility did not have RN coverage in April, May, June, September, and/or October of 2024. During an interview with the Administrator on 10/8/24 at 2:34 p.m., indicated she was not aware of any residents being affected by the facility not having an RN in the building during those months and there were no incomplete tasks that only an RN could do. The sufficient staffing policy provided by the Director of Nursing (DON), on 10/9/24 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-10-09 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a chemical dishwasher was tested/monitored three times daily per their expectations and to maintain documentation of such monitoring. This had the potential of affect all 47 residents who resided in the facility. Based on observation, interview, and record review, the facility failed to maintain holding temperatures for pureed foods for 5 of 5 residents receiving pureed foods. (Resident 18, 26, 34, 39, and 40) Findings include: 1. A tour of the kitchen was conducted, on 10/3/24 at 12:00 p.m., with the Dietary Manager (DM). During an observation of the chemical dishwasher, the only documentation log for monitoring of the dishwasher was obtaining temperatures only for wash and rinse cycles three times a day. The DM indicated the dishwasher was a chemical/low temperature dishwasher and not a high temperature dishwasher. The DM indicated the facility used a chemical solution for the dishwasher. During an interview with the DM on 10/7/24 at 1:17 p.m., they indicated the facility was testing the chemicals…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 31 citations
- Potential for harm · E2024-10-09 · tag F0802 — failed to prepare enough nourishing food — patternProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to have knowledgeable dietary staff regarding a chemical dishwasher for 6 of 6 dietary employees reviewed for kitchen. (Dietary Manager, [NAME] 4, [NAME] 5, Dietary Aid 6, Dietary Aid 7, and Dietary Aid 8) A tour of the kitchen was conducted with [NAME] 4 on 10/3/24 at 11:15 a.m. [NAME] 4 indicated she was not sure what the dishwasher strip testing should read. It was observed [NAME] 4 was using the wrong testing strips to test the chemical dishwasher. She also was unsure of proper temperatures that should be recorded. [NAME] 4 did not know what the temperatures or readings should be for chemical sanitization parts per million (ppm). During an observation of the chemical dishwasher with the Dietary Manager (DM) on 10/3/24 at 12:00 p.m., she was using the wrong chemical testing strips to test the chemical dishwasher. An incorrect reading was being read and the DM did not know why. During an interview with the DM on 10/3/24 at 12:23 p.m., they indicated high temperature logs were being kept for the chemical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-09 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to promote residents' dignity by ensuring privacy for a resident during toileting and providing incontinent care in a timely manner for 2 of 2 residents reviewed for dignity. (Resident 23 and Confidential Resident) Findings include: 1. During an observation on 10/8/24 at 12:13 p.m., Qualified Medication Aide (QMA) 1 and Certified Nurse Aide (CNA) 2 assisted Resident 23 to the toilet in the shower room. QMA 1 and CNA 2 indicated they left Resident 23 in the bathroom alone, because the resident preferred privacy. The shower room had hooks for a privacy curtain, but did not have a privacy curtain hanging to provide privacy to the hallway. QMA 1 and CNA 2 did not know what happened to the privacy curtain. The shower room door was opened four times while the resident was using the restroom, exposing the resident to the hallway. During an interview with the Maintenance Director on 10/8/24 at 12:26 p.m., they indicated it was laundry staff's responsibility to ensure the privacy curtains were in place. During an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-09 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to hold quarterly care plan meetings for 1 of 3 residents reviewed for care plans. (Resident 8) The clinical record for Resident 8 was reviewed on 10/7/24 at 10:35 a.m. The diagnoses included, but were not limited to, chronic kidney disease, heart failure, and generalized anxiety disorder. During an interview with Resident 8 on 10/4/24 at 11:00 a.m., they indicated they did not have regular care plan meetings. A Quarterly Minimum Data Set (MDS) assessment, dated 8/1/24, indicated Resident 8 was cognitively intact for daily decision making. The electronic health record (EHR) indicated Resident 8 had a quarterly care plan meeting, on 8/4/23, a quarterly care plan meeting, on 2/5/24, and another quarterly care plan meeting, on 7/9/24; indicating no care plan meetings were done for six months, then not again for another five months. During an interview with the Social Service Director (SSD) on 10/7/24 at 1:31 p.m., they indicated care plan meetings were to be held quarterly, and she did not know how the quarterly meetings got…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to utilize an assistive device of a gait belt during a transfer resulting in a fall for 1 of 2 residents reviewed for accidents. (Resident 23) Findings include: During an interview with the Director of Nursing (DON) on 10/8/24 at 11:45 a.m., they indicated Resident 23 was an extensive assist of two people for transfers, on 9/20/24, when she fell. The staff were not utilizing a gait belt during the transfer and the resident did not have any medical condition that would prevent a gait belt being used. During an observation on 10/8/24 at 12:13 p.m., Qualified Medication Aide (QMA) 1 and Certified Nurse Aide (CNA) 2 assisted Resident 23 from her wheelchair to the toilet utilizing a gait belt. The resident was totally dependent of the two staff and gait belt for the transfer and the resident was bent over at the waist. During an interview with the Therapy Manager on 10/8/24 at 12:34 p.m., they indicated gait belts should be used during transfer and ambulation for all residents unless the resident was independent with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-22 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure 2 of 2 residents reviewed for misappropriation of property were not subjected to missing narcotic medications. (Residents B and C) The deficient practice was corrected on 4-4-24, prior to the start of the survey, and was therefore past noncompliance. The facility had immediately began an investigation upon learning of the missing narcotic medication and associated paperwork and begin staff education regarding the correct means to conduct controlled substance counts. Based on resident assessments and interviews, there was not a negative impact to the comfort level of either resident identified as being affected by this deficient practice. Findings include: In an interview with the Executive Director (ED) 5-21-24 at 11:22 a.m., she indicated the facility recently had an issue with diversion of narcotics. She indicated the concern was reported to the Indiana Department of Health's Long Care Division on 3-28-24, the date it was identified, and investigation has continued since that date. In another interview on 5-21-24…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-22 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to implement policies and procedures related to misappropriation of resident property for 2 of 2 residents reviewed for misappropriation of property related to drug diversion. (Residents B and C) The deficient practice was corrected on 4-4-24, prior to the start of the survey, and was therefore past noncompliance. The facility had immediately began an investigation upon learning of the missing narcotic medication and associated paperwork and begin staff education regarding the correct means to conduct controlled substance counts. Based on resident assessments and interviews, there was not a negative impact to the comfort level of either resident identified as being affected by this deficient practice. Findings include: In an interview with the Executive Director (ED) 5-21-24 at 11:22 a.m., she indicated the facility recently had an issue with diversion of narcotics. She indicated the concern was reported to the Indiana Department of Health's Long Care Division on 3-28-24, the date it was identified, and investigation has…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-18 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to maintain a safe, clean, sanitary and comfortable environment for a resident shower room and a resident's recliner was observed with a dried brown substance present. These deficient practices have the ability to adversely affect any residents who utilize the shower room and Resident F. (Resident F) Findings include: 1. During an observation of the shower room, located across from the Rehab Hall's Nurse's Station on 1-16-24 at 7:20 p.m., with LPN 3, the tile floor of the shower appeared discolored with brown and tan stains, one wet wash cloth was observed in left back corner of the shower. Behind and adjacent to the wall of the toilet were two balled-up pieces of tissue paper located on the floor. LPN 3 indicated she had heard the facility is planning to be replace the shower floor tile soon, but was unsure of a date. LPN 3 indicated she had noticed the discoloration of the tile and it did not look appealing to her. I don't know that I would want to walk on that shower floor barefoot. LPN 3 indicated she has…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, observation, and record review, the facility failed to ensure resident specific fall interventions of antiroll back brakes and bright color tape were applied to wheelchair brakes 1 of 3 residents reviewed for falls. (Resident G) Findings include: The clinical record for Resident G was reviewed on 1/17/2024 at 2:51 p.m. The medical diagnosis included Alzheimer's disease. A Quarterly Minimum Data Set Assessment, dated 11/10/2023, indicated that Resident G had multiple falls and was cognitively impaired. A fall care plan for Resident G indicated interventions of anti-roll back to wheelchair, dated 3/7/2023, and bright colored tape to the wheelchair brakes, dated 12/18/2023. An observation on 1/17/2024 at 2:49 p.m. indicated Resident G was laying in bed at this time. She had a wheelchair next to her bed that did not have antiroll back brakes nor had color tape to the wheelchair brakes. An observation and interview on 1/17/2024 at 3:00 p.m. indicated CNA 2 came to Resident G's room. She confirmed that no antiroll back brakes or color tape to her wheelchair brakes. An…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-18 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure 1 of 5 residents reviewed for nutrition had an admission weight obtained in less than 14 days from time of admission. (Resident B) Findings include: The clinical record of Resident B was reviewed on 1-16-24 at 4:06 p.m. It indicated he admitted to the facility on [DATE] with diagnoses that included, but were not to, a recent left femur fracture, muscle wasting and atrophy, cognitive communication deficit, dementia, paranoid schizophrenia and prostate cancer. An admission nursing assessment, dated 12-2-23, indicated his admission weight, dated 5-1-2021, was 175.4 pounds (#). This resident had previously been a resident from 1-29-2021 to 5-10-2021. Current weights for Resident B were documented as 150 # on 12-13-23, and 148.5 # on 1-4-24. A nutrition assessment, dated 12-4-23, 76 yo [years old] M [male] readmit with fracture of L. [left]femur and dx [diagnosis] of cancer of bone, ARF, [acute renal/kidney failure] and anemia. Monthly wt [weight]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-08 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and record reviews, the facility failed to properly prevent and/or contain COVID-19 for 4 of 40 residents observed during a random observation. (Residents 14, 31, 35, and 29). Findings include: The clinical record for Resident 14 was reviewed on 12/8/23 at 11:54 a.m. indicated, the resident tested positive for COVID-19 on 12/7/23 and was on contact droplet isolation for 10 days. The clinical record for Resident 31 was reviewed on 12/8/23 at 11:58 a.m. indicated, the resident tested positive for COVID-19 on 12/7/23 and was on contact droplet isolation for 10 days. Resident 14 and Resident 31 were roommates. The clinical record for Resident 35 was reviewed on 12/8/23 and was on strict isolation for contact droplet isolation related to a positive COVID-19 status. Resident 35 was roommates with Resident 29. An interview with ED (Executive Director) conducted on 12/8/23 at 12:25 p.m. indicated, Resident 35 had tested positive for COVID-19 on 12/4/23. She further indicated, Resident 29 had tested negative for COVID-19 on 12/4/23, but refused to leave his…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-24 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident's money was secure and accounted for while it was being stored by a staff person for 1 of 3 residents reviewed for misappropriation of a resident's property. (Resident C) Findings include: The clinical record for Resident C was reviewed on 10/23/23 at 11:00 a.m. The resident's diagnosis included, but was not limited to, Parkinson's Disease. The 7/29/23 Quarterly MDS (Minimum Data Set) assessment indicated Resident C was cognitively intact. A reportable incident to the Indiana Department of Health on 10/20/23 indicated an incident had occurred on 10/16/23 of an allegation of misappropriation of funds. The immediate action that was taken was the MDS Coordinator was suspended, police were notified and an investigation was started. A follow up of the investigation dated 10/20/23 indicated The facility DON [Director of Nursing] received an email from [Resident C's Power of Attorney] alleging that [MDS Coordinator] took [Resident C] out on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-24 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to timely report an allegation of misappropriation to the IDOH (Indiana Department of Health) per policy for 1 of 4 residents reviewed for misappropriation. (Resident E) Findings include: The clinical record for Resident E was reviewed on 10/24/23 at 10:02 a.m. His diagnoses included, but were not limited to, end stage renal disease, heart failure, and serous retinal detachment. The 7/26/23 Quarterly MDS (Minimum Data Set) assessment indicated he had a BIMS (brief interview for mental status score) of 15, indicating he was cognitively intact. An interview was conducted with Resident E on 10/24/23 at 10:40 a.m. He indicated prior to going to the hospital on [DATE], about $500, probably more, went missing from his wallet. He could tell it was $500 by the thickness of his wallet, as he couldn't see well, due to having degenerative eye disease. CNA 9 took it, and he knew it was her. He went outside to smoke, and when he came back to his room, his door wasn't…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-24 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a thorough investigation was conducted for 1 of 3 residents reviewed for misappropriation of a resident's property. (Resident C) Findings include: The clinical record for Resident C was reviewed on 10/23/23 at 11:00 a.m. The resident's diagnosis included, but was not limited to, Parkinson's Disease. The 7/29/23 Quarterly MDS (Minimum Data Set) assessment indicated Resident C was cognitively intact. A reportable incident to the Indiana Department of Health on 10/20/23 indicated an incident had occurred on 10/16/23 of an allegation of misappropriation of funds. The immediate action that was taken was the MDS Coordinator was suspended, police were notified and an investigation was started. A follow up of the investigation dated 10/20/23 indicated The facility DON [Director of Nursing] received an email from [Resident C's Power of Attorney] alleging that [MDS Coordinator] took [Resident C] out on LOA (leave of absence) August 18, 2023. [Resident C's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-24 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to timely obtain a urinalysis as ordered and to ensure post fall occurrence follow-up assessments were completed at least once per shift for 72 hours following a fall for 2 of 3 residents reviewed for falls. (Resident C and F) Findings include: 1. The clinical record for Resident C was reviewed on 10/23/23 at 11:00 a.m. The resident's diagnosis included, but was not limited to, Parkinson's Disease. The 7/29/23 Quarterly MDS (Minimum Data Set) assessment indicated Resident C was cognitively intact. A care plan for the resident's refusals of care dated 6/8/23 indicated the staff was to reapproach the resident at a later time if he refuses. A physician order for Resident C dated 10/18/23 indicated the staff was to obtain a urine culture. A nursing progress note dated 10/19/23 indicated the resident refused to obtain a urine culture. He indicated the urine culture should have been collected at night. The resident's medical chart did not include documentation the staff reattempt later in the day as per the resident requested. An…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-07-17 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide fresh water and failed to keep water within reach for 10 of 10 residents reviewed for hydration (Resident 21, Resident 39, Resident 48, Resident 14, Resident 41, Resident 51, Resident 7, Resident 8, Resident 50 and Resident 26). Findings include: 1.) During an observation and interview with Resident 21's family member on 7/10/23 at 2:13 p.m., the resident had a styrofoam cup on his bedside table with warm fluid in it, the cup was dated 7/9/23 third shift. Resident 21's family member indicated the resident frequently did not have fresh water and it was important for him to receive fresh water. The family member indicated the family often had to go get the resident fresh water when they visited daily. Review of the record of Resident 21 on 7/17/23 at 12:15 p.m., indicated the resident's diagnoses included, but were not limited to, Alzheimer's disease, anxiety, dementia, major depressive disorder and constipation. 2.) During an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-07-17 · tag F0679 — failed to provide activities — patternProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to provide an ongoing activity program for the memory care unit for 4 of 4 residents reviewed for activities (Resident 48, Resident 42, Resident 51 and Resident 157). Findings include: During an observation of the memory care unit on 7/10/23 at 11:46 a.m., residents sitting in the dining room, living room, resident rooms and residents wandering up and down the hallway going in and out of other resident rooms. There were no activities occurring on the memory care unit. The activity calendar, dated July 2023, provided by the Administrator on 7/17/23 at 12:05 p.m., indicated there was an activity of makin/bakin scheduled for 11:00 a.m. During an observation on the memory care unit on 7/10/23 at 2:04 p.m., there were no activities occurring on the memory care unit. The activity calendar, dated July 2023, provided by the Administrator on 7/17/23 at 12:05 p.m., indicated there was an activity of models scheduled for 1:30 p.m. During an observation and interview with CNA 10 on 7/10/23 at 2:47 p.m., there were no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-07-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to implement fall interventions and failed to keep walk ways free of clutter for 4 of 7 residents reviewed for falls (Resident 51, Resident 50, Resident 19 and Resident 20). Findings include: 1.) Review of the record of Resident 51 on 7/13/23 at 12:40 p.m., indicated the resident's diagnoses included, but were not limited to, unsteady on feet, weakness, diabetes, hypertension, anxiety, major depressive disorder, dementia , psychotic disturbance, arthritis and Parkinson's disease. The plan of care for Resident 51, dated 4/14/23, indicated the resident was at risk for falls and injury and has had an actual falls relate to dementia, history of falls, Parkinson's disease, poor safety awareness, unsteady gait, visual impairment and weakness. The interventions included, but were not limited to, bright colored tape on call light, non-skid footwear, urinal within reach, soft touch call light and bedside commode beside bed. The Quarterly Minimum Data…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-07-17 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to have adequate staffing on the memory care unit to provide care, monitor, intervene and provide services in a safe manner for 4 of 4 random resident observations. (Resident 151, Resident 52, Resident 48 and Resident 21). Finding include: During an observation on 7/10/23 at 12:54 p.m., Resident 151 was wandering up and down the hallway, entering other resident rooms. During an observation on 7/10/23 at 12:54 p.m., Resident 151 was wandering up and down the hallway, entering other resident rooms. During an observation on 7/11/23 at 10:58 a.m., there were 5 residents sitting in the dining room there were no staff present. Resident 52 stood up from his geriatric chair and indicated he was leaving the resident was unstable on his feet and pulling his catheter tubing as he was moving away from his geriatric chair. The resident was half way over his arm rest of the chair. Was unable to locate staff on the memory care unit, except for housekeeper 11. Housekeeper 11 indicated she was not trained to assist residents, but…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-07-17 · tag F0744 — failed to care for residents with dementia — patternProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to implement an specialized memory care unit activity program and failed to implement individualized interventions for residents with dementia for 5 of 5 residents reviewed for dementia (Resident 48, Resident 42, Resident 51, Resident 157 and Resident 21). Findings include: During an observation of the memory care unit on 7/10/23 at 11:53 a.m., residents were sitting in the dining room, bedroom, living room and wandering up and down the hallway going in other resident rooms. There were no activities on the unit. There was no staff intervention. During an observation on 7/10/23 at 2:04 p.m., residents were sitting in the dining room, bedroom, living room and wandering up and down the hallway going in and out of other resident rooms. There were no activities on the unit. There were no staff intervention. During an observation on 7/10/23 at 12:51 p.m., Resident 48 was sitting was sitting at the door crying and attempting to leave the memory care unit when staff opened the door. The resident was yelling and screaming…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-07-17 · tag F0557 — isolatedHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to cover a foley catheter drainage bag, to provide dignity for a resident with a foley catheter for 1 of 4 residents reviewed for catheters. (Resident 8) Findings include: On 7/10/23 at 1:15 p.m., Resident 8's foley catheter drainage bag was observed hung on the open side of the bed and was uncovered. Resident 8's record was reviewed on 7/11/23 at 3:03 p.m. The record indicated resident 8 had diagnoses that included, but were not limited to, chronic kidney disease stage 3, history of urinary tract infections, kidney cyst, chronic obstructive pulmonary disease, paraplegia, neuromuscular dysfunction of the bladder, and difficulty swallowing. A Significant Change Minimum Data Set assessment, dated 5/13/23, indicated Resident 8 was cognitively intact, has had no dehydration, had an indwelling catheter, had a urinary tract infection, required extensive assistance of 2 for activities of daily living, and had limitation in range of motion in lower extremities. 07/17/23 12:58 PM., the DON said she is responsible to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-07-17 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to have documentation that a Notice of Medicare Non-Coverage (NOMNOC) or Advanced Beneficiary Notice (ABN) was provided to Resident 50 for 1 of 3 residents reviewed for beneficiary notices. Findings include: The clinical record for Resident 50 was reviewed on 7/14/2023 at 2:59 p.m. The medical diagnoses included abnormal electrolytes, weakness, and metabolic encephalopathy. A Quarterly Minimum Date Set (MDS) Assessment, dated 4/13/2023, indicated resident 50 was cognitively intact. A completed Beneficiary Protection Notification Review was provided by the facility on 7/14/2023 at 2:05 p.m. by the Executive Director that indicated Resident 50 had a Medicare Part A stay from 3/31/2023 through 5/26/2023 with no supporting documentation, such as a NOMNOC or ABN. During an interview on 07/17/23 at 12:06 p.m. the Executive Director verified the facility could not find any supporting documentation of ABN or NOMNOC for Resident 50. A policy entitled, SNF NOTICE FOR MEDICARE/MEDICARE ADVANTAGE/Medicaid MCO ADMISSIONS, was provided by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-07-17 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, observation, and record review, the facility failed to promote a clean homelike environment for 1 of 4 residents reviewed for room cleanliness. (Resident 210) Findings include: The clinical record for Resident 210 was reviewed on 7/17/2023 at 11:45 a.m. The medical diagnoses included muscle wasting and lymphedema. An admission Minimum Data Set Assessment, dated for 6/17/2023, indicated Resident 210 was mildly cognitively impaired. Resident 210 needed extensive assistance of two or more staff for transferring and toileting activities of daily living. During an observation and interview with Resident 210 on 7/10/2023 at 11:55 a.m. he was sitting in his recliner at that time, eating his lunch. He had a bedside commode with no lid immediately next to him that had dried feces on it. He indicated he wished the staff would clean the besdide commode better after it was used. During an observation on 7/12/2023 at 4:30 p.m. the bedside commode was sitting in his room next to his dining table and continued to have the dried fecal matter on it. A policy entitled, Safe…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-07-17 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, observation, and record review, the facility failed to timely complete a grievance for missing items reported verbally to a staff member for 1 of 2 residents reviewed for missing items. (Resident 46) Findings include: The clinical record for Resident 46 was reviewed on 7/14/2023 at 1:45 p.m. The medical diagnoses included cerebral infarct. An Annual Minimum Data Set Assessment, dated for 4/8/2023, indicated Resident 46 was cognitively intact. During an interview and observation on 7/10/2023 at 12:03 p.m. Resident 46 had indicated she had a pair of pink checkered shorts missing as well as two blankets that she had told multiple staff members, including direct care staff and the laundry staff, of over the last few weeks. During this interview, Housekeeper 4 came in with Resident 46's pink shorts and stated she was still looking for the blankets. Resident 46 reiterated the description of the blankets to Housekeeper 4 and Housekeeper 4 said she would keep an eye out for them. During an interview with Social Services Director on 7/11/2023 at 1:45 p.m. she verified she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-07-17 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to assist dependent residents with Activities of Daily living (ADL) for 3 of 6 residents reviewed for ADL assistance (Resident 21, Resident 51 and Resident 27) Findings include: 1.) During an observation on 7/10/23 at 11:46 a.m., Resident 21 was walking down the hallway with a walker. The resident's hair was disheveled and uncombed and there was a black substance underneath the resident's finger nails. During an observation and interview with Resident 21's family member indicated the family visited the resident daily and most the time the family had to change his incontinent brief because it [NAME] be full of bowel movement and soiled. The resident member indicated the facility did not comb his hair or clean his dentures. Observation at this time Resident 21 had a strong urine smell, dirty dentures, hair uncombed and disheveled and black substance underneath his fingernails. The family member indicated he often smelled strong of urine. Review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-07-17 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and record review, the facility failed to ensure the urinary catheter drainage bag was free of contact with the floor for 1 of 3 residents reviewed for urinary catheter. (Resident 50) Findings include: The clinical record for Resident 50 was reviewed on 7/14/2023 at 2:59 p.m. The medical diagnoses included abnormal electrolytes, weakness, and metabolic encephalopathy. A Quarterly Minimum Date Set Assessment, dated 4/13/2023, indicated resident 50 was cognitively intact and used an indwelling urinary catheter. During an interview and observation on 7/11/2023 at 11:06 a.m. Resident 50 was in bed at this time with her urinary catheter drainage bag off to the left side of the bed. The drainage bag had been placed in a urinary hat that was tipped over and causing the bag to be laying on the floor with a moderate amount of dark urine in the collection system. During an observation on 7/12/2023 at 3:30 p.m. Resident 50 was laying in bed with her urinary catheter bag hanging off the right side of her bed. Her bed was placed so the right side of her bed was contacting…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-07-17 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure oxygen tubing was dated for 2 of 3 residents reviewed for oxygen therapy. (Resident 210 and Resident 20) Findings include: 1. The clinical record for Resident 210 was reviewed on 7/17/2023 at 11:45 a.m. The medical diagnoses included muscle wasting and obstructive sleep apnea. An admission Minimum Data Set Assessment, dated for 6/17/2023, indicated Resident 210 was mildly cognitively impaired. Resident 210 utilized oxygen therapy and BiPAP/CPAP. During an observation and interview with Resident 210 on 7/10/2023 at 11:55 a.m. he was sitting in his recliner at this time, eating his lunch. He had an oxygen cannula in place connected to an oxygen concentrator. No date was on the tube or the storage bag for his nasal cannula. Resident 210 was not sure when the tubing was last changed. During an observation on 7/11/2023 at 2:55 p.m. Resident 210 continued to use his nasal cannula with no date indicated on either the tubing or storage bag. 2. The clinical record for Resident 20 was reviewed on 7/13/2023 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-07-17 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to assess a new onset of pain, treat a new onset of pain and failed to notify the physician of a resident experiencing an new onset of pain for 1 of 4 resident's reviewed for pain (Resident 42) Finding include: During an observation on 7/10/23 at 11:51 a.m., Resident 42 was standing in the hallway with her left hand clenched in a tight ball. CNA 6 asked the resident if she had something in her hand and attempted to open the resident's left hand, the resident yelled that hurts, QMA 7 was standing there and indicated the resident had been doing that for awhile with her left hand. The resident was moaning and refused to open her left hand. During an observation on 7/11/23 at 11:09 a.m., Resident 42 was sitting in the dining room and was clenching her left hand in a tight ball, the left hand was swollen and bruised and the resident was crying. The resident was guarding her left hand with her right hand. During an observation on 7/12/23 at 2:30 p.m., Resident 42 sitting in the dining room with left hand clinched, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-07-17 · tag F0727 — failed to provide required RN coverage — isolatedHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide eight hours of RN coverage for 2 of 6 days triggered reviewed in Quarter 2 of Fiscal Year 2023 and 1 of 1 days randomly selected for Quarter 2 of Fiscal Year 2023. Findings include: A Payroll Based Journal (PBJ) report, compiled on 7/5/202, indicated no RN hours were reported for six days, including 1/22/2023 and 1/29/2023. Timecards were reviewed for 1/22/2023 and 1/29/2023 on 7/17/2023 at 11:45 a.m. to indicate no RN hours for these aforementioned day. Timecards for a randomly selected day, 1/28/2023, was reviewed by surveyor on 7/17/2023 at 11:45 a.m. to indicate only 5 hours and 9 minutes of RN coverage on that day. During an interview with the Executive Director on 7/17/2023 1:45 p.m. she indicated that there were no RN hours for 1/22/2023 and 1/29/2023. She stated the RN on call was not in the building at that time due to kids and she was unsure why there were incomplete RN hours on 1/28/2023, but it would have fallen under the same weekend as 1/29/2023. It was the expectation of the facility to follow the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-07-17 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to complete an inventory sheet and failed to have staff or resident/resident's representative sign the inventory sheet upon discharge. Findings include: On 7/14/23 at 9:38 a.m., an interview with a family member for Resident 156 was completed. The family member indicated Resident 156 had been discharged the day before, and all his things he brought here; his phone, clothes, etc., were packed in boxes by her and removed from the facility. The family member indicated she didn't fill out any kind of an inventory sheet when he was admitted , and no one filled out or had her sign one when she removed his clothing and other items from the facility. Resident 156's record was reviewed on 7/14/23 at 12:46 p.m. The record indicated Resident 156 had diagnoses that included, but were not limited to, cognitive communication deficit, cancer in the abdominal cavity, seizure disorder, high blood pressure, and muscle wasting. On 7/14/23 at 2:38 p.m., the [NAME] President of Leadership Development provided a copy of Resident 156's personal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-07-17 · tag F0851 — isolatedElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review, the facility failed to accurately report the RN coverage hours for 4 of 6 days triggered on a Payroll Based Journal Report for Fiscal Year 2023 Quarter 2. Findings include: A Payroll Based Journal (PBJ) report, compiled on 7/5/2023, indicated no RN hours were reported for six days, including 1/8/2023, 2/2/2023, 2/26/2023, and 3/26/2023. During an interview with the Executive Director on 7/17/2023 1:45 p.m. she indicated that a previous Director of Nursing (DON 6) had been in the building for eight consecutive hours on 1/8/2023 and the current Director of Nursing (DON) had completed the eight consecutive hours of RN coverage for 2/2/2023, 2/26/2023, and 3/26/2023. She was unsure why these hours were not captured on the PBJ report and was still waiting to hear from their reporting partners. The facility's expectation was that all nursing hours are reported accurately to the PBJ.
- No harm found · C2025-12-05 · tag F0576 — widespreadEnsure residents have reasonable access to and privacy in their use of communication methods.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure residents received mail on Saturdays. This had a potential to affect 46 of 46 residents that resided in the facility.Findings include:1. The clinical record for Resident 1 was reviewed on 12/2/25 at 1:00 p.m. The diagnosis included, but was not limited to: hypertension. A quarterly Minimum Data Set (MDS) assessment, dated 10/8/25, indicated Resident 1 was cognitively intact. 2. The clinical record for Resident 15 was reviewed on 12/2/25 at 1:15 p.m. The diagnosis included, but was not limited to: hypertension. An annual MDS assessment, dated 9/19/25, indicated Resident 15 was cognitively intact. 3. The clinical record for Resident 22 was reviewed on 12/2/25 at 1:30 p.m. The diagnosis included, but was not limited to: hypertension. A quarterly MDS assessment, dated 10/17/25, indicated Resident 22 was cognitively intact. 4. The clinical record for Resident 24 was reviewed on 12/2/25 at 2:00 p.m. The diagnosis included, but was not limited to: hypertension. A quarterly MDS assessment, dated 9/15/25, indicated Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to CASTLE HEALTHCARE — 7 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 3 of 5 | 3.0 | ≈ chain avg |
| Health inspection | 2 of 5 | 2.6 | -0.6 vs chain |
| Staffing | 2 of 5 | 1.6 | +0.4 vs chain |
| Quality measures | 5 of 5 | 4.7 | +0.3 vs chain |
The other 6 homes this chain runs (chain average 3.0★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| WALDRON REALTY LLC | Organization | 5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNF | since 11/01/2020 |
| CLAXTON, RYAN | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 03/27/2025 |
| CASTLE INDIANA MANAGEMENT LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2023 |
| CLAYSHIRE LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2023 |
| LT CARE ACQUISITION CORP | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 05/06/2025 |
| MAJOR HOSPITAL | Organization | OPERATIONAL/MANAGERIAL CONTROL | since 07/01/2024 |
| WALDRON REHABILITATION AND HEALTHCARE LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 05/06/2025 |
| ANDRES, ANTHONY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2023 |
| CHERRY, NICOLE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 03/29/2021 |
| SINGER, CHAYA | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 06/19/2025 |
CMS files one row per role, so the 19 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
6 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 72% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.5M paid to related parties — landlords or management companies under common ownership — equal to about 20% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IN
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Indiana Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 155704. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-05, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.