Greencroft Healthcare
1225 Greencroft Dr, Goshen, IN 46527 · Non profit - Corporation · 214 certified beds · (574) 537-4000 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- no federal fines or payment denials on record
- a high payroll-based staffing rating (4/5)
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 2 actual-harm citations
- inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (38) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- about 25% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 26.5% | 11.0% | 15.4% | worse |
| Long-stay residents who lose too much weight | 5.1% | 5.5% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 0.2% | 0.4% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 1.3% | 1.1% | 2.0% | better |
| Long-stay residents with depressive symptoms | 2.7% | 25.2% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 6.2% | 3.9% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 22.6% | 11.9% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 13.9% | 23.5% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 99.4% | 95.4% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.2% | 3.6% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 31.8% | 23.3% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 12.3% | 13.6% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.5% | 1.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 94.0% | 79.0% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 11.4% | 22.2% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 7.0% | 10.8% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 0.92 | 1.61 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 1.40 | 1.44 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
59.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 213 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 57.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 115 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.32 therapist hours per resident per day in 2026Q1 — more than 52% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 12% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 59.0%CMS range 53.6–63.7 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.3%CMS range 8.2–14.4 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 57.4% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 51.3% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 59.1% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 91.5% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 93.5% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 3.9% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 5.5%CMS range 3.6–9.8 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.87 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 214 beds and averages 152.4 residents a day — about 71% occupied, or roughly 62 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.35 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.61 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 3.01 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 4.02 hrs/resident/day on weekends vs 4.48 on weekdays — 10% thinner on weekends. RN hours go from 0.69 to 0.39 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 43% is about the same as the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
38 citations, most serious first. The 13 most serious are shown; the remaining 25 are one tap away and print in full.
- Actual harm · Gcited before2025-12-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to follow the plan of care for a resident with a history of falls. This deficient practice resulted in a resident falling and sustaining multiple injuries, including bilateral (affecting both sides) small acute subarachnoid hemorrhage along the temporal lobes, a small acute intraventricular hemorrhage in occipital horns, a 0.7 centimeter subdural hematoma and an acute right occipital bone fracture extending into the forearm magnum. (Resident B) Finding includes:Resident B's record review was completed on 12/17/2025 at 11:30 A.M. Diagnoses included, but were not limited to: right side fracture of the base of skull, dementia, traumatic subarachnoid hemorrhage, conversion disorder with seizures or convulsions, senile degeneration of brain, depression, generalized anxiety disorder and obstructive and reflux uropathy. An Annual Minimum Data Set (MDS) assessment, dated 9/11/2025, indicated Resident B had minimal difficulty hearing, had clear speech, had been able to make himself understood and been able to understand others and had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-06-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interviews, the facility failed to ensure 1 of 3 residents reviewed for accidents was provided safe transfer assistance utilizing a mechanical stand lift This deficient practice resulted in a significant injury which required a transfer to an acute care center for treatment, hospice admission and death, (Resident B). Finding includes: A record review for Resident B was completed on [DATE] at 11:00 A.M. Resident B's diagnoses included dementia, deep venous thrombosis, rheumatoid arthritis, anxiety, and history of hip fracture. The resident was admitted to the facility on [DATE], was hospitalized for a fall on [DATE], was readmitted to the facility under hospice care on [DATE], and expired on [DATE]. A Quarterly Minimum Data Set (MDS) assessment, dated [DATE], indicated the resident had severe cognitive impairment, was dependent on others for transfer assistance from a chair to the bed and to stand from a seated position. The resident required substantial assistance to move…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-09-19 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to prevent a pressure ulcer from developing on the heel and buttock, for 1 of 3 residents reviewed for pressure ulcers. (Resident F) Finding includes: On 9/19/23 at 1:35 P.M., a review of the clinical record for Resident F was conducted. The resident's diagnoses included, but were not limited to: diabetes, anemia, arthritis, unsteadiness on feet, and a prosthetic heart valve. A Quarterly Braden Scale for Predicting Pressure Score Risk form, dated 6/16/23, indicated the resident scored a 14. The form indicated .If the residents total is 18 or less, consider him/her at risk for pressure ulcer/injury development A Minimum Data Set (MDS) Significant Change assessment, dated 8/7/23, indicated the resident's cognitive status was moderately impaired, required extensive assist of 2 persons with bed mobility and toileting. In addition, was totally dependent of 2 persons with transfers. The Assessment indicated the resident weighed 127 pounds, was always incontinent of her bladder function and had acquired an unstageable…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-23 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide showers timely for a dependent resident for 1 of 4 residents who were reviewed for showers. (Resident D)During an interview on 12/16/2025 at 2:40 P.M., Resident D could not recall the last time he had had a shower. Resident D's record review was completed on 12/18/2025 at 2:45 P.M. Diagnoses included, but were not limited to: displaced fracture of cervical vertebra, Lewy Bodies dementia, Parkinson's disease and right foot drop. An admission Minimum Data Set (MDS) assessment, dated 9/19/2025, indicated Resident D had intact cognition and was dependent on staff for showering. Resident D's record lacked the documentation that he had been given a shower on 11/17, 11/20, 11/27, 12/1 and 12/15/2025 as scheduled. There was no documentation to indicate the resident had been showered on different dates or he had refused a shower on his scheduled dates. A current Care Plan, initiated on 9/16/2025, indicated Resident B had self-care deficit related to bathing. An intervention, initiated 9/16/2025, indicated staff was to help…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-11 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to provide wound care as directed by the physician for 1 of 3 residents reviewed for wounds.(Resident D).Finding includes:The clinical record for Resident D was reviewed on 8/6/25 at 2:14 P.M. Diagnoses included, but were not limited to, peripheral neuropathy, type 2 diabetes, anxiety, chronic kidney disease, and history of stroke.Resident D's physician's orders included an current order for weekly skin checks. The order was dated 3/4/25 to begin on 3/11/25 and had no stop date. The order indicated the facility was to complete a head to toe assessment of the resident's skin and to re-evaluate and update any existing skin concerns every week on Monday evenings.A Skin Evaluation Record dated 4/9/25 at 2:22 P.M., indicated Resident D had a partial thickness skin tear to the right buttock, described as a scrape measuring 0.2 cm wide x 0.2 cm long x 0.1 cm depth. The wound was treated with zinc oxide.Review on Resident D's Treatment Administration Record indicated Resident D's order for a re-evaluation of the skin concern was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-11 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure 1 of 3 residents reviewed for medication administration was free from significant medication errors. (Resident B) This deficient practice resulted in the resident experiencing nausea and vomiting and requiring the administration of an additional medication to treat the adverse side effect of the medication errors.Finding Includes:Resident B's clinical record was reviewed on 8/7/25 at 9:11 A.M., diagnoses included but were not limited to a history of stroke with hemiplegia, heart disease, constipation, gastroenteritis, colitis.Resident B was admitted to the facility for respite care from home and under hospice care on 6/3/25. Hospice Physician's orders dated 6/3/25, on admission, included but were not limited to; Morphine concentrate 100 mg/5mL (20 mg/mL), 0.25 mL, orally for shortness of breath or severe pain every 4 hours as needed, Lomotil 2.5 mg- 0.025 mg, 1 tablet orally, every 8 hours as needed for diarrhea, Tums 200 mg chewable tablet, 2 tablets orally, (no time frame given), as needed for gastroenteritis. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-05-23 · tag F0574 — patternThe resident has the right to receive notices in a format and a language he or she understands.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, observation and record review, the facility failed to ensure residents were informed of where the Ombudsman and other state agencies phone numbers were located. This had the potential to affect 145 of 145 residents who resided in the facility. Findings include: During the resident/surveyor meeting, on 5/20/2025 at 10:45 A.M., 11 of 11 residents in attendance indicated they were unaware of where the Ombudsman's contact information or telephone number and where a copy of resident rights was posted. During a random observation, on 5/20/2025 at 11:48 A.M., a poster of the resident rights was hung on a wall in a lounge area past the receptionist desk. A small desk was attached to the wall beneath the Resident Rights poster, making it difficult for a resident using a wheelchair for mobility to be able to visulize the entire poster. In the same lounge area, on a shelf, there was printed paper in a plastic stand with the Ombudsman phone numbers, the State health department and other required agencies and their contact information. During an interview, on 5/20/2025 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-23 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review and interviews, the facility failed to ensure 1 of 3 residents reviewed for resident rights were informed of treatment and medication changes. (Resident 36) Finding includes: A record review For 36 was completed, on 5/21/2025. Diagnoses included, but were not limited to: anxiety disorder and major depressive disorder. A Significant Change Minimum Data Set (MDS) assessment, dated 4/22/2025, indicated Resident 36 had severe cognitive impairment and received anti-anxiety medication. A Physician's Order, dated 5/13/2025, indicated lorazepam 0.5 milligrams every four hours as needed. A Care Plan, dated 10/18/2024, indicated Resident 36 used anti-anxiety medication related to his diagnoses of anxiety. Interventions included, but were not limited to: assessing anxiety level and the need for anti-anxiety medication and administration of anti-anxiety medication per the physician order. During observations on 5/22/2025 at 9:22 A.M., 5/22/2025 at 1:48 P.M. and 5/23/2025 at 8:54 A.M., Resident 36 was observed lying in bed. During an interview, on 5/23/2025…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-23 · tag F0557 — isolatedHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility failed to provide a dignity bag to cover a urinary drainage bag for 1 of 2 residents reviewed for urinary catheters. (Resident 36) Finding includes: During an interview, on 5/19/2025 at 1:47 P.M., Resident 36's wife indicated Resident 36 had a suprapubic catheter and had had his urinary catheter for the past two and a half years. A record review for Resident 36 was completed on 5/21/2025. Diagnoses included, but were not limited to: retention of urine and pressure ulcer of sacral region. A Significant Change Minimum Data Set (MDS) assessment, dated 4/22/2025, indicted Resident 36 had severe cognitive impairment, had an indwelling urinary catheter, had an unstageable pressure ulcer and received hospice services. A Physician's Order, dated 5/18/2023, indicated catheter care- use a leg bag when out of bed and replace every shift with urinary drainage bag when in bed. A Care Plan, dated 5/31/2023, indicated Resident 36 had a suprapubic urinary catheter due to a history of urinary retention and a diagnosis of obstructive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-23 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to limit an as needed psychotropic medication to a 14-day duration without required documentation for continued use of the psychotropic med for 1 of 5 residents reviewed for unnecessary medications. (Resident 36) Finding includes: A record review For 36 was completed, on 5/21/2025. Diagnoses included, but were not limited to: anxiety disorder and major depressive disorder. A Significant Change Minimum Data Set (MDS) assessment, dated 4/22/2025, indicated Resident 36 had severe cognitive impairment and received antianxiety medication. A Physician's Order, initiated on 11/14/2024 and discontinued on 1/6/2025, indicated lorazepam 0.5 milligrams (an antianxiety medication) every four hours as needed. A Physician's initiated on 1/6/2025 and discontinued on 3/14/2025, indicated lorazepam 0.5 milligrams every four hours as needed. A Psychiatric Progress Note, dated 12/2/2024, had no documentation of the lorazepam use. A Psychiatric Progress Note, dated 12/30/2024 and 1/27/2025, indicated Resident 36 was co-managed with hospice…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-23 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure required transfer and resident clinical information was completed for 2 of 4 residents reviewed for transfers. (Residents 140 &148) Findings include: 1. The record for Resident 148 was reviewed on 5/22/2025 at 11:51 A.M. Diagnoses included, but were not limited to heart failure, depression, arthritis, pain, diabetes, atrial-fibrillation and septicemia. Resident 148 was admitted on [DATE] and discharged on 5/10/2025. A Nurses Progress Note, dated 5/9/2025 at 2:38 P.M., indicated the resident had complaint of nausea that morning and had been given Zofran, (antiemetic to prevent nausea and vomiting). The resident had continued to refuse medications because they made her sick to her stomach. A Nurses Progress Note, dated 5/10/2025 at 10:54 P.M., indicated Resident 148 had been admitted to the hospital according to the ER nurse. A Nurses Progress Note, dated 5/12/2025, indicated the nurse had received a text from the resident's daughter. The daughter…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-23 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to develop person centered care plans for a new pressure area and refusal to have facial hair removed for 2 of 31 residents whose care plans were reviewed. (Resident 94 and 33) Findings include: 1. During an interview, on 5/21/2025 at 9:19 A.M., CNA 18 indicated she thought Resident 94 had a very small area on his bottom last week. She indicated it's an independence thing with him. He always wants to stay in his wheelchair because he knows he can go whenever he wants to. She indicated therapy had been working with the resident on self-transfers in and out of bed. During an observation, on 5/21/2025 at 9:26 A.M., Resident 94 was assisted to the bathroom where he was able to stand upright while holding onto the toilet seat riser bars. The aide pulled his pants down and Resident 94 had an open area to the left inner buttock cheek. No dressing was observed covering the area. The record for Resident 94 was completed on 5/21/2025 at 9:37 A.M. Diagnoses included, but were not limited to chronic kidney disease, hemiplegia, insomnia,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-23 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview the facility failed to ensure medications were administered based on manufacturers guidelines for 1 of 5 residents reviewed for medication administration (Resident 37). Finding includes: During an observation of medication administration on 5/21/2025 at 11:53 A.M., LPN 9 administered one omeprazole 20 mg (milligrams) delayed release capsule by mouth to Resident 37. During the time of administration, Resident 37 had been sitting in the dining room and had already eaten most of his lunch. A record review was completed for Resident 37 on 5/21/2025 at 2:07 P.M. Diagnoses included, but were not limited to: gastro-esophageal reflux disease. A Physician's Order, initiated on 2/21/2025 indicated the resident was to receive omeprazole 20 mg delayed release tablet every day at noon. During an interview, on 5/22/2025 at 11:19 A.M., the (Pharmacy Name) Pharmacist indicated, ideally the omeprazole 20 mg delayed release capsule should have been given prior to the resident's first meal of the day. On 5/22/2025 at 1:30 P.M. the ADON provided the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 25 citations
- Potential for harm · Dcited before2025-05-23 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation and record review, the facility failed to ensure a resident who was at risk for pressure ulcers did not develop a stage II pressure ulcer and failed to implement a treatment for 1 of 2 residents reviewed for pressure ulcers. (Resident 94) Finding includes: During an interview, on 5/21/2025 at 9:19 A.M., CNA 18 indicated she thought Residnet 94 had a very small area on his bottom last week. She indicated it's an independence thing with him. He always wants to stay in his wheelchair because he knows he can go whenever he wants to. She indicated therapy had been working with him on self-transfers in and out of bed. During an observation, on 5/21/2025 at 9:26 A.M., Resident 94 was assisted to the bathroom where he was able to stand upright while holding onto the toilet seat riser bars. The aide pulled his pants down and Resident 94 had an opened area to the left inner buttock cheek. The area was approxamately a half inch in diameter with red colored tissue to the center of the wound.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility failed to ensure a safe smoking assessment was completed, smoking materials were locked up and safe disposal of cigarette butts was designated for 1 of 1 resident reviewed for accidents and hazards. (Resident 73) Finding includes: During an observation, on 5/20/2025 at 10:50 A.M., Resident 73 was observed taking himself out of the building to smoke. He was observed on the sidewalk of the facility between South 13th Street and the main entrance. During an observation, on 5/22/2025 at 8:59 A.M.-9:24 A.M., Resident 73 was observed outside smoking. He smoked three cigarettes and was observed putting the cigarette out on his wheelchair by the front wheel and held the smoked cigarette butts in his hand. During an observation, on 5/22/2025 at 2:06 P.M., Resident 73 was in his room. His cigarettes and lighter were lying inside his hat on a table in his room. During an observation, on 5/23/2025 at 9:02 A.M., Resident 73 was observed outside smoking on the facility campus. A record review for Resident 73 was completed, on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-23 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility failed to provide identified interventions to promote consumption of meals for 1 of 3 residents reviewed for nutrition. (Resident 31) Finding includes: A record review for Resident 31 was completed on 5/21/2025 at 9:12 A.M. Diagnoses included, but were not limited to: cerebral infarction, dysphagia and hemiplegia of the left side. A Significant Change Minimum Data Set (MDS) assessment, dated 2/22/2025, indicated Resident 31 had severe cognitive impairment, required mechanically altered foods and had impairment to the upper and lower extremity on one side. A review of Resident 31's weights indicated the following: -5/19/2025 1:54 P.M. 108.4 pounds -4/15/2025 9:11 A.M. 116.0 pounds -2/18/2025 9:20 P.M. 125.2 pounds -11/25/2024 3:04 P.M. 131.0 pounds The weights reviewed indicated a 6.55 percent weight loss in one month, a 13.42 percent weight loss in three months and a 15.31 percent weight loss in months. A Nursing Progress Note, on 5/13/2025 at 8:05 A.M., indicated Resident 31 appeared to be overwhelmed by plates of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-23 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to follow and administer physician ordered hydration orders for 1 of 1 resident reviewed for tube feeding. (Resident 52) Finding includes: A record review for Resident 52 was completed on 5/21/2025 at 1:04 P.M. Diagnoses included, but were not limited to: functional quadriplegic, adult failure to thrive and protein-calorie malnutrition. A Quarterly Minimum Data Set (MDS) assessment, dated 5/6/2025, indicated Resident 52 had moderate cognitive impairment and received tube feeding with 51 percent of calories from the feedings and 501 cc/day (cubic centimeter per day or equal to one milliliter per day) or more of hydration from the feeding tube. A Physician's Order, dated 3/1/2024, indicated flushing the feeding tube with 120 mL (milliliters) before and after Jevity feedings, totaling a 240 mL flush. A Physician's Order, dated 3/13/2024, indicated Jevity 1.5 tube feeding two cartons (474 mL) daily and Jevity 1.5 tube feeding one carton (237 mL) three times daily. The May 2025 Medication Administration Record (MAR) indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-23 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility failed to store respiratory equipment in a sanitary manner for 1 of 2 residents reviewed for respiratory care. (Resident 66) Finding includes: During an observation, on 5/19/2025 at 10:45 A.M., Resident 66's nebulizer mask and tubing had not been dated or bagged, and the dirty mask with white colored specs of dried debris was laying on the bed side table. During an observation, on 5/21/2025 at 9:10 A.M., Resident 66's nebulizer mask and tubing had not been dated or bagged, and the dirty mask with white colored specs of dried debris remained on the bedside table. During an observation, on 5/22/2025 at 9:02 A.M., the nebulizer mask and tubing had not been dated or bagged, and the dirty mask with white colored specs of dried debris remained on the bedside table. The record for Resident 66 was reviewed on 5/21/2025 at 11:51 A.M. Diagnoses included, but were not limited to diabetes, depression, dementia, anxiety and chronic obstructive pulmonary disease. Resident 66's current Physician Orders included: Ipratropium-albuterol…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-23 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to provide daily fistula checks for 1 of 1 resident reviewed for dialysis. (Resident 75) Finding includes: During an interview, on 5/20/2025 at 9:28 A.M., Resident 75 indicated she received dialysis on Mondays, Wednesdays and Fridays. Resident 75's fistula access site was observed in her left bicep. A record review for Resident 75 was completed on 5/21/2025 at 2:22 P.M. Diagnoses included, but were not limited to: end stage renal disease, diabetes mellitus type 2 and anemia. An Annual Minimum Data Set (MDS) assessment, dated 4/4/2025, indicated Resident 75 was cognitively intact and received dialysis treatments. A Physician's Order, dated 7/11/2024, indicated the dialysis access site was in the left bicep. A Care Plan, dated 5/3/2024, indicated Resident 75 has end stage renal disease and required hemodialysis three times per week. Interventions included, but were not limited to: assess, observe and document care of the access site and to document in the interdisciplinary notes monitoring for complications. A review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-23 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 8. During an observation in Resident 94's bathroom, on 5/21/2025 at 2:50 P.M., there was a small bottle sitting on the sink counter. The container had a label indicating it was nystatin powder for the residents' abdominal folds. The record for Resident 94 was completed on 5/21/2025 at 3:16 P.M. Diagnoses included but were not limited to hypertension, hemiplegia, anxiety, depression, and renal insufficiency. Current Physician Orders included 100,000 unit/gram topical powder-apply topical twice a day (BID) as needed for rash and redness in abdominal folds. During an observation of Resident 94's bathroom, on 5/22/2525 at 3:33 P.M., the Nystatin bottle remained on the counter in the bathroom. During an interview, on 5/22/2025 at 3:35 P.M., the Households Unit manager indicated the nystatin should not have been in the residents' room. On 5/23/2025 at 11:08 A.M., the DON provided the policy titled, Labeling of Medications and Biological's, dated 4/13/2024 and indicated it was the policy currently being used by the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-23 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility failed to provide enhanced barrier precautions for 1 of 2 residents reviewed for urinary catheters. (Resident 36) Finding includes: During an interview, on 5/19/2025 at 1:47 P.M., Resident 36's wife indicated Resident 36 had a suprapubic catheter and had had the urinary catheter for the past two and a half years. A record review for Resident 36 was completed on 5/21/2025. Diagnoses included, but were not limited to: retention of urine and pressure ulcer of sacral region. A Significant Change Minimum Data Set (MDS) assessment, dated 4/22/2025, indicted Resident 36 had severe cognitive impairment, had an indwelling urinary catheter, had an unstageable pressure ulcer and received hospice services. A Physician's Order, dated 5/23/2024, indicated enhanced barrier precautions (EBP) every shift for a suprapubic catheter. A Care Plan, dated 5/24/2024, indicated Resident 36 required enhanced barrier precautions for an indwelling medical device and a pressure ulcer to the sacral region. Interventions included, but were not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-09-20 · tag F0804 — failed to serve food at safe, palatable temperature — widespreadEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review, the facility failed to ensure hot food temperatures were assessed and logged consistently in the main kitchen to ensure food was served at palatable temperatures. This deficient practice had the potential to affect 155 of 155 residents in nursing care who were served from the main kitchen. Finding includes: During an interview, on 9/16/24 at 12:28 P.M., the Dietary Team Lead staff member indicated food was prepared in the main kitchen and then delivered to the unit servery kitchens, where it was held in steam tables. She indicated she had heard some concerns the food was not always as warm as it should be when served. She indicated hot foods should be held and served at at least 140 degrees Fahrenheit. During an interview, on 9/17/24 at 10:20 A.M., Resident B indicated he/she had been served cold food many times. Resident B indicated when food that was supposed to be served hot was served cold, he/she lost their appetite. Residen Bt indicated he/she had refused to eat cold food and planned to throw their tray across the dining room if food was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-20 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a resident's responsible party was notified in a timely manner after a fall for 1 of 3 residents reviewed for falls, (Resident C). Finding includes: During an interview on 9/17/24 at 2:40 P.M., Resident C's Responsible Party indicated she heard from an unnamed Certified Nursing Assistant (CNA) that Resident C had fallen over a recent weekend. Resident C's responsible party indicated the facility had not notified her of the fall. During an interview, on 9/20/24 at 9:00 A.M., the Director of Nursing indicated Resident C had a fall on 8/23/24 without injuries. The Director of Nursing indicated the physician was notified at the time, but the family was not notified though they should have been notified. The Director of Nursing indicated the Nurse called the family on 9/19/24 to apologize for the oversite. A record review for Resident C was completed on 9/20/24 at 9:42 A.M. Diagnoses included, but were not limited to: repeated falls, congestive heart failure, restlessness and agitation, chronic obstructive pulmonary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-13 · tag F0557 — isolatedHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident rights were respected regarding photos taken by a facility staff member posted on social media without the resident's knowledge or permission for 1 of 3 resident's reviewed for resident's rights, (Resident F) Finding Includes: A record review for Resident F was completed on 6/14/24 at 1:00 P.M. Diagnoses included but were not limited to: dementia, breast cancer, heart failure, spinal stenosis, depression, and cerebrovascular disease. An Annual Minimum Data Set (MDS) assessment, dated 5/3/24, indicated Resident F was cognitively intact, required moderate assistance for most Activities of Daily Living (ADLs), and utilized a wheelchair for locomotion. A review of an incident reported to the Indiana State Department of Health Survey Report System, submitted by the facility Administrator indicated on 5/28/24 at 4:35 P.M., Certified Nursing Assistant (CNA) 7 reported Employee (E) 3 posted a picture of Resident F on her social media. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-31 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to develop a person-centered care plan for the use and refusal of a splint for 1 of 30 residents whose care plans were reviewed. (Resident 90) Finding includes: During an observation on 5/23/24 at 2:26 P.M., Resident 90's left hand was contracted (a permanent tightening of muscles that prevents normal movement) and she was not able to open it fully without using her right hand to pull her fingers open. A splint was noted on the table next to her bed. She nodded her head yes when asked if she usually wore the splint during the day. A record review was conducted on 5/29/24 at 9:23 A.M. for Resident 90. Diagnoses included, but were not limited to, a cerebrovascular accident with hemiplegia. A Quarterly Minimum Data Set (MDS) assessment, dated 4/30/24, indicated the resident's cognition was severely impaired, she refused care between 1 and 3 days during the assessment period, her range of motion was limited on one side in both upper and lower extremities, and she was dependent on staff for dressing, bathing, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-31 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to update a care plan regarding the use of a Continuous Positive Airway Pressure (CPAP) machine for 1 of 33 residents reviewed for care plans. (Resident 254) Finding includes: A record review was completed on 5/28/2024 at 1:13 P.M., for Resident 254. Diagnoses included, but were not limited to: interstitial lung disease, and atrial fibrillation. Resident admitted on [DATE]. A Care Plan, dated 2/12/2024, indicated the resident was at risk for respiratory distress related to allergies, cough and COVID. Interventions did not indicate a CPAP machine was in use. During an interview on 5/28/2024 at 1:38 P.M., LPN 5 indicated the care plan should have mentioned the CPAP machine and the settings. On 5/31/2024 at 8:30 A.M., the DON provided a policy titled, Comprehensive Care Plans, revised 1/29/2024, and indicated the policy was the one currently used by the facility. The policy indicated .5. The comprehensive care plan will be reviewed and revised by the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-31 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure physician orders were in place for a resident using a Continuous Positive Airway Pressure (CPAP) for 1 of 1 resident reviewed for quality of care. (Resident 254) Finding includes: During an observation on 5/23/2024 at 2:40 P.M., Resident 254's CPAP mask and tubing was hanging over the headboard and a container of distilled water was on the bathroom floor under the sink, opened without an open date. During an observation and interview on 5/28/2024 at 1:03 P.M., Resident 254 indicated the mask and tubing had never been placed in a plastic bag, and the tubing had not been cleaned. The water was kept on the floor in the bathroom under the sink. She did not always get the water put in the machine, there are times she ran it without the water. The mask/tubing was hanging over the headboard and the distilled water was on the bathroom floor undated. She indicated she has been using the CPAP machine for years. A record review was completed on 5/28/2024 at 1:13 P.M., for Resident 254. Diagnoses included, but…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-31 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to provide proper G-tube (artificial opening placed in the stomach to provide nutritional support and/or gastric decompression) care per professional standards and facility policy related to G-tube feedings for 1 of 1 resident who was reviewed for G-Tube feeding. (Resident 67) Finding includes: During an observation of a G-Tube feeding on 5/29/2024 at 1:00 P.M., LPN 3 checked the residuals (the quantity left over in the stomach between feedings) of the resident's stomach. She pulled 60 mL (milliliters) of gastric contents from the G-Tube and left the contents in the graduated cylinder on the bedside table. After giving the resident his prescribed tube feeding and flushing the tubing with water, LPN 3 asked the resident if she could perform oral care on him. The resident's gastric content was still in the graduated cylinder on the bedside table. An interview with LPN 3 was completed on 5/29/2024 at 1:08 P.M. LPN 3 indicated she would be dumping the resident's 60 mL gastric residual down the toilet. She was not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-31 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure continuous positive airway pressure (CPAP) equipment was properly stored when not in use, cleaned and the distilled water was dated when opened for 1 of 1 resident reviewed for respiratory care. (Resident 254) Finding Includes: During an observation on 5/23/2024 at 2:40 P.M., Resident 254's CPAP mask and tubing was hanging over the headboard and the distilled water container was on the bathroom floor under the sink, opened without an open date. During an observation and interview on 5/28/2024 at 1:03 P.M., Resident 254 indicated the mask and tubing had never been placed in a plastic bag, and the tubing had not been cleaned. The water was kept on the floor in the bathroom under the sink. She did not always get the water put in the machine, there were times she ran it without the water. The mask/tubing was hanging over the headboard and the distilled water container was on the bathroom floor, undated. Resident 254 indicated she has been using the CPAP machine for years. A record review was completed on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-31 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to provide ongoing assessment of the resident and monitoring for complications by completing Pre Dialysis Evaluations and Post Dialysis Evaluations assessments for 2 of 2 residents reviewed for dialysis. (Residents 354 & 88 ). Findings include: 1. Resident 354's record was reviewed on 5/29/24 at 9:11 a.m. Diagnoses included, but were not limited to, end stage renal disease and dependence on renal dialysis. Physician's Orders, dated 5/21/24, indicated the following: -. Fresenius Kidney care Dialysis, Monday, Wednesday, and Friday. - Assess dressing to dialysis port every shift. - Weight before dialysis - Weight after dialysis The facility's electronic charting system included a Pre Dialysis and Post Dialysis Evaluation form which was to be completed with the resident name, date, time of assessment, most recent weight and most recent vital signs and placed in the resident's dialysis book. Questions included presence of redness at access site, presence of swelling at access site, presence of bleeding at access site,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-31 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to prevent a significant medication error related to a resident being given an incorrect insulin pen for 1 of 2 residents who were reviewed for insulin use. (Resident 101) Finding includes: During an interview on 5/29/2024 at 9:00 A.M., Resident 101 indicated he was given the wrong insulin pen on 5/28/2024 and had self-injected the insulin before he realized it was another resident's insulin pen. Resident 101 normally self injected 40 units of insulin using a Basaglar Kwick Pen. This was not the first time he was given another resident's insulin pen, but it was the first time he had injected the insulin with another resident's insulin pen. The DON had visited Resident 101 and he was no longer upset with the mistake but did not want it to happen again. Resident 101 understood why the physician ordered blood work but refused the laboratory tests to check for hepatitis and HIV. Resident 101's record review was completed on 5/29/2024 at 9:45 A.M. Diagnoses included, but were not limited to: type 2 diabetes, chronic kidney disease…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-31 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to properly label medications with an open date for 3 of 5 medication carts observed. ([NAME] Vesta cart 2, [NAME] cart 1, [NAME] cart 2) In addition, the facility failed to ensure treatments, and inhaler were separated from oral medication for 2 out of 5 medication carts and 1 out of 3 medication room refrigerators reviewed. Findings include: 1. During an observation of the medication cart for [NAME] Vesta cart 2 with QMA 9 on 5/31/2024 at 8:32 A.M., the following was observed:: -An opened bottle of Fiberwell gummies for Resident 108 without an open date. -An opened bottle of Peg 3350 Powder for Resident 16 without an open date. -An opened bottle of Reguloid 28 grams for Resident 98 without an open date. -An opened bottle of antacid chew 750 milligram (mg) for Resident 57 without an opened date. During an interview on 5/31/2024 at 8:45 A.M., QMA 9 indicated they should have been dated when they were opened. 2. During an observation of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-31 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to obtain a declination form for a resident who refused the pneumococcal vaccine for 1 of 5 residents reviewed for vaccinations. (Resident 101) Finding includes: On 5/31/24 at 9:06 a.m., Resident 101's record was reviewed for vaccine compliance. An Immunization Report indicated Resident 101 refused the pneumococcal vaccine on 10/10/2023. The record lacked the documentation showing a declination form was signed by the resident and/or their representative. During an interview on 5/31/24 at 12:12 p.m., the IP (Infection Preventionist) Nurse indicated the resident did not have a signed declination form for the pneumococcal vaccine and one should have been obtained. 3.1-13(a)
- Potential for harm · D2023-05-23 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to report allegations of alleged verbal abuse for 1 of 1 resident reviewed for abuse. (Resident 90) Finding includes: During an initial interview, on 5/17/2023 at 10:28 A.M., Resident 90 indicated he had a certified nursing assistant (CNA), go off on a tangent the prior week. He indicated he informed the Unit Manager of the situation, and the Director of Nursing (DON) came to his room and spoke with him for approximately an hour. He indicated the interaction didn't make him feel good, was rude in nature, and he felt the CNA was being verbally abusive. On 5/17/2023 at 12:32 P.M., the administrator was informed of the allegations Resident 90 had made. A record review was completed on 5/22/2023 at 10:21 A.M. Diagnoses included, but were not limited to: congestive heart failure, chronic kidney disease, and idiopathic neuropathy. An admission Minimum Data Set (MDS) Assessment, on 2/28/2023 indicated Resident 90 was cognitively intact, and had no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-23 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to throughly investigate an allegation of alleged verbal abuse for 1 of 1 resident reviewed for abuse. (Resident 90) Finding includes: During an initial interview, on 5/17/2023 at 10:28 A.M., Resident 90 indicated he had a certified nursing assistant (CNA), go off on a tangent the prior week. He indicated he informed the Unit Manager of the situation, and the Director of Nursing (DON) came to his room and spoke with him for approximately an hour. He indicated the interaction didn't make him feel good, was rude in nature, and he felt the CNA was being verbally abusive. On 5/17/2023 at 12:32 P.M., the administrator was informed of the allegations Resident 90 had made. A record review was completed on 5/22/2023 at 10:21 A.M. Diagnoses included, but were not limited to: congestive heart failure, chronic kidney disease, and idiopathic neuropathy. An admission Minimum Data Set (MDS) Assessment, on 2/28/2023 indicated Resident 90 was cognitively…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-23 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to complete interventions ordered for pressure ulcer prevention for 1 of 4 resident's reviewed for pressure ulcers. (Resident 159) Finding includes: A record review was completed on 5/22/2023 at 9:37 A.M. Diagnoses included, but were not limited to: dementia, unstageable left heel ulcer, and generalized anxiety. A Significant Change Minimum Data Set (MDS) Assessment, dated 3/9/2023, indicated Resident 159 had severe cognitive impairment, and required extensive assistance with two or more staff members for bed mobility and dressing. Resident 159 received hospice care, and had a stage 2 pressure ulcer. During an observation, on 5/22/2023 at 10:11 A.M., Resident 159 was observed to be lying in bed with non-skid socks on, and heels not floated. On 5/23/2023 at 9:34 A.M., Resident 159 was lying in bed with non-skid socks on, and heels not floated. A Physician's Order, on 2/24/2023, indicated to ensure resident's heels were floated at all times every shift. A Care Plan, dated 2/24/2023, indicated Resident 159 had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-23 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation and interview, the facility failed to ensure a resident on restorative nursing received her hand splint and carrot device per plan of care for 1 of 3 residents reviewed for position and mobility. (Resident 30) Finding includes: A record review for Resident 30 was completed on 5/19/2023 at 1:14 P.M. The diagnoses included, but were not limited to: cerebral infarction, and cerebrovascular disease affecting the left side. An Annual Minimum Data Set (MDS), dated [DATE], indicated she was receiving restorative nursing for splinting and passive range of motion. A Care Plan, dated 1/7/2022, indicated left hand splint applied in A.M. and removed in P.M. and to apply hand roll with carrot. A Care Plan, dated 1/13/2022, indicated passive range of motion to left upper extremity, elbow, shoulder, wrist, hand and fingers. A Physician Order, dated 12/19/2017, indicated to place a carrot in the left hand between noon and 5 P.M. as tolerated. During an observation, on 5/17/2023 at 9:58 A.M.,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-23 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility failed to ensure proper storage of nebulizer masks, obtain orders for nebulizer and oxygen tubing changes, and failed to have an identifier on the door indicating oxygen was in use for 2 out of 3 residents reviewed for respiratory care. (Resident 91 & 159) Findings include: 1. During an observation, on 5/17/2023 at 10:05 A.M., Resident 91 was receiving 2 liters of oxygen via a nasal cannula, the tubing was undated and a storage bag was unavailable to place tubing in when not in use. A identifier on the door indicating oxygen use was not visualized. During an observation, on 5/19/2023 at 11:47 A.M., the resident was receiving oxygen there was no identifier on the door indicating oxygen is in use and the zip lock bag is lying on the bathroom floor. The record review for Resident 91 was completed on 5/19/2023 at 2:00 P.M. The diagnoses included, but were not limited to: congestive heart failure, angina and atrial fibrillation. A Physician Order, dated 2/13/2023, indicated oxygen 1-2 liters nasal cannula as needed for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to GREENCROFT COMMUNITIES — 5 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 2.6 | -0.6 vs chain |
| Health inspection | 1 of 5 | 2.0 | -1.0 vs chain |
| Staffing | 4 of 5 | 3.6 | +0.4 vs chain |
| Quality measures | 5 of 5 | 4.6 | +0.4 vs chain |
The other 4 homes this chain runs (chain average 2.6★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| WOODLAWN HOSPITAL | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 11/01/2015 |
| BODE, GLEN | Individual | MANAGING CONTROL - GOVERNING BODY; TRUSTEE OF THE SNF | — | since 12/09/2022 |
| CHUDZYNSKI, KENDRA | Individual | MANAGING CONTROL - GOVERNING BODY; TRUSTEE OF THE SNF | — | since 10/15/2024 |
| JOHNSON, TERRI | Individual | MANAGING CONTROL - GOVERNING BODY; TRUSTEE OF THE SNF | — | since 06/13/2022 |
| MILLER, BRANDON | Individual | MANAGING CONTROL - GOVERNING BODY; TRUSTEE OF THE SNF | — | since 04/07/2025 |
| WEBB, HARRY | Individual | MANAGING CONTROL - GOVERNING BODY | — | since 10/15/2023 |
| HEYDE, ALISON | Individual | CORPORATE DIRECTOR | — | since 09/09/2019 |
| MELLINGER, GREGORY | Individual | CORPORATE DIRECTOR | — | since 06/13/2022 |
| FISHER, ALAN | Individual | CORPORATE OFFICER | — | since 06/13/2022 |
| GREENCROFT GOSHEN, INC. | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 11/01/2015 |
| GREENCROFT RETIREMENT COMMUNITIES | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 11/01/2015 |
| BECK, JACKSON | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2022 |
| BONTRAGER, BENJAMIN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2022 |
| CAFFEE, DENNIS | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2025 |
| CASKEY, JIM | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2022 |
| COOK, BRIAN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 10/28/2024 |
| CROSSLEY, JULIA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2021 |
| DAVIS, HUGH | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 02/05/2024 |
| EVANS, JAMES | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2022 |
| GARBODEN, STEVEN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2023 |
| GEISER, JONATHON | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2020 |
| HERSCHBERGER, WES | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2024 |
| HERTZLER, JULIE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2020 |
| LEFTWICH, LAUNA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2022 |
| MARTIN, JENNA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2024 |
| OLINSKI, LYNDA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/08/2020 |
| WOODWORTH, DIANE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2022 |
| YODER, GENE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2018 |
CMS files one row per role, so the 50 rows in the source record cover these 28 parties — each is shown once here with every role it holds. Nothing is omitted.
3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $6.2M paid to related parties — landlords or management companies under common ownership — equal to about 25% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IN
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Indiana Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 155205. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-23, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.