Hartland Park Health & Rehabilitation
1500 Trent Boulevard, Lexington, KY 40515 · For profit - Limited Liability company · 150 certified beds · (859) 272-2273 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0602), cited Jun 2025
- it has a citation for mishandling residents’ money or property (F0565)
- it has 2 actual-harm citations
- a high number of inspection citations overall (28) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $12,925 in federal fines (most recent 2024-08-16)
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
- its facility-reported quality-measure rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 21.0% | 13.8% | 15.4% | worse |
| Long-stay residents who lose too much weight | 6.6% | 6.6% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.5% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.6% | 1.6% | 2.0% | better |
| Long-stay residents with depressive symptoms | 41.5% | 17.7% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% | better |
| Long-stay residents with falls causing major injury | 1.9% | 3.9% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 26.2% | 14.0% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 30.1% | 29.8% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 99.3% | 96.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.4% | 4.8% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 16.5% | 19.0% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 15.6% | 16.1% | 17.1% | typical |
| Short-stay residents who newly got an antipsychotic medication | 1.9% | 1.7% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 84.2% | 83.5% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 20.6% | 24.2% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 18.1% | 13.7% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.47 | 1.94 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.94 | 2.14 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
34.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 62 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 46.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 43 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.21 therapist hours per resident per day in 2025Q4 — more than 26% of the 13,714 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 10% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 14% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 34.8%CMS range 24.4–48.6 | 51.5% | Oct 2022–Sep 2024 | worse than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.8%CMS range 9.1–16.2 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 46.5% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 37.2% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 37.2% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 95.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.6% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.9%CMS range 4.1–10.8 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.93 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 150 beds and averages 137.2 residents a day — about 91% occupied, or roughly 13 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.44 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.48 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.18 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.09 hrs/resident/day on weekends vs 3.61 on weekdays — 14% thinner on weekends. RN hours go from 0.48 to 0.30 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 46% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
28 citations, most serious first. The 12 most serious are shown; the remaining 16 are one tap away and print in full.
- Actual harm · Gcited before2024-08-16 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of the facility's policy, the facility failed to develop or implement 2 of 36 sampled residents' Comprehensive Care Plans (CCP), Resident (R) 124 and R36. R124 returned from the hospital and reported pain, but she did not receive ordered pain medication for approximately 21 hours after it was ordered, despite care planning to administer medications per orders. (Cross Reference F689) R36's CCP was not developed with interventions to address the resident's and family's non-compliance with R36's current diet order. The findings include: Review of the facility's Comprehensive Care Plan policy, revised on 06/30/2022, revealed a comprehensive person-centered care plan was developed and implemented for each resident, consistent with a resident's rights that included measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs. 1. Review of R124's admission Facesheet revealed the facility readmitted the resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-08-16 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and review of the facility's policies, the facility failed to administer prescribed pain medications timely for 1 of 2 sampled residents, Resident (R) 124. R124 returned to the facility on [DATE] at 12:30 PM, and orders were written for Oxycodone 5 milligrams (mg) every 12 hours as needed (an opioid pain medication) and Oxycodone 15 mg every six hours, for R124's fracture of the right and left femur. Observations and interviews revealed two Oxycodone 5 mg and two Oxycodone 5 mg/325 mg acetaminophen (a non-narcotic pain medication) were available in the medication emergency box, however, staff were unaware the medications were available to the resident. In addition, R124 first expressed pain to staff on 03/01/2024 at 3:10 PM. However, R124 did not receive Oxycodone until 03/02/2024 at 12:00 PM, approximately 21 hours after R124 had pain documented. (Cross Reference F656) The findings include: Review of the facility's policy titled, Ordering and Receiving Controlled Medications,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-07-02 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, review of a manufacturer's recommendations, and review of the facility's documents, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety, which had the potential to affect all 138 current residents.1. Observations of the kitchen on 06/29/2026 and 06/30/2026 revealed poor lighting throughout the kitchen production area and grease on the floor near the door of the dry storage room. Further, review of the facility's documents revealed issues with cleanliness in the kitchen from 04/29/2026 to 06/08/2026.2. Observation of two of three nourishment rooms on 06/30/2026 revealed the Combs Unit nourishment refrigerator contained a Med-Plus supplement, which was opened but not dated. Also, the [NAME] Unit nourishment refrigerator contained a Med-Plus supplement, which was opened and dated 05/12/2026.The findings include:The State Survey Agency (SSA) Surveyor requested from the Dietary Director, on 07/02/2026 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-07-02 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of the facility's policy, the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent and control the development and transmission of communicable diseases. The facility failed to identify and correct problems related to infection prevention practices that had the potential to affect all residents in three of the three sampled shower rooms.Observations on 07/02/2026 of the [NAME], [NAME], and Combs Units Spa revealed the shower areas were used to store clean linens, which were uncovered, and shared resident use equipment. Also observed were dirty linens in the area and residents' personal items stored on the linen storage shelf.The findings include: Review of the facility's policy titled, Infection Control, reviewed 01/21/2026, revealed infection control policies and practices were intended to facilitate maintaining a safe, sanitary, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-07-02 · tag F0921 — failed to keep a safe, functional, sanitary building — widespreadMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and review of the facility's document and policy, the facility failed to ensure a safe, functional, sanitary, and comfortable environment for resident rooms and shower rooms. The facility failed to identify and correct problems related to the residents' environment that had the potential to affect all residents that used three of the three sampled shower rooms and all residents that resided on the [NAME] Unit Hallway 1 and Hallway 2.Observation on 07/02/2026 revealed there were two holes on the right side of the [NAME] 2 Hallway, directly above the baseboard. One hole was approximately four inches long, and the other was approximately one inch long. Additional observation on 07/02/2026 revealed there was a hole approximately four inches long on the left side, above the baseboard, in the [NAME] 1 Hallway, between rooms A1 and A3.Observations on 07/02/2026 of the [NAME], [NAME], and Combs Units Spa revealed the shower areas were also used to store shared resident use equipment and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-07-02 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, review of the facility's job description, and review of the facility's policies, the facility failed to promote and maintain resident dignity for 2 of 52 sampled residents, Resident (R) 1 and R101. 1. During an interview with R101 on 06/29/2026, he stated staff did not respond in a timely manner to his call bell for toileting assistance, resulting in a fecal incontinent episode, which embarrassed and humiliated him. 2. During observations on the Combs Unit on 06/29/2026, 06/30/2026, and 07/01/2026, R1 had a suprapubic catheter connected to a urine-meter drainage bag. The urine collection bag hung on the right side of the bed and was not covered with a dignity bag cover, leaving it visible to others.The findings include: Review of the facility's undated policy titled, Dignity, revealed each resident would be cared for in a manner that promoted and enhanced the resident's well-being, satisfaction with life, self-worth, and self-esteem. The policy further stated staff was expected to promote and maintain each resident's dignity and assist…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-07-02 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of the facility's document and policy, the facility failed to have a process to prevent expired medications from being available for resident use and failed to provide pharmaceutical services to meet the needs of each resident for 1 of 52 sampled residents, Resident (R) 78. Observation of the medication refrigerator on the [NAME] Unit on 07/02/2026 at 10:06 AM revealed R78 had one unopened vial of lorazepam 20 milligrams per 10 milliliters with an expiration date of 06/2026. Review of the pharmacy shipping manifest revealed a delivery date of 07/01/2026.The findings include:Review of the facility's policy titled, Medication Storage, revision date 07/18/2025, revealed the facility shall store drugs in a safe, secure, and orderly manner to include not using drugs that were outdated. Observation of the medication refrigerator on the [NAME] Unit on 07/02/2026 at 10:06 AM revealed R78 had one unopened vial of lorazepam 20 milligrams per 10 milliliters (used…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-07-02 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of the facility's policy, the facility failed to ensure drugs and biologicals used in the facility were labeled in accordance with currently accepted professional principles for 2 of 52 sampled residents, Resident (R) 98 and R130. 1. Observation of the [NAME] Hall Insulin Cart on 07/02/2026 at 10:00 AM revealed R98's insulin lispro KwikPen and Lantus 100 units/milliliter insulin pen did not have the original pharmacy label. 2. Observation of the [NAME] Hall Insulin Cart on 07/02/2026 at 10:00 AM revealed R130's insulin degludec U-100 pen and insulin lispro KwikPen did not have the original pharmacy label.The findings include:Review of the facility's policy titled Medication Storage, revised 07/18/2025, revealed medications were stored in their original pharmacy issue packaging and containers. According to the policy, medications with missing, incomplete, improper, or incorrect pharmacy labels must be returned to the pharmacy for proper labeling before…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-04-24 · tag F0925 — failed to control pests — widespreadMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and review of the facility's documents and policy, the facility failed to maintain an effective pest control program so that it remained free of pests. This deficient practice had the potential to affect all of the facility's 133 current residents.Observations on 04/22/2026 and 04/23/2026 revealed a widespread gnat infestation in the common areas, conference room, hallways, laundry room, medication cart trash can, and dirty utility room. Gnats were observed emerging from drains in the laundry room and kitchen. Further observations in the kitchen revealed debris and organic buildup in drains, cracks in flooring holding debris, inadequate cleaning of hard-to-reach areas, standing water, and excessive moisture as primary breeding sources. Additionally, the facility failed to follow through with recommended cleaning and pest control treatments. The findings include:Review of the facility's policy titled, Pest Control, undated, revealed the facility maintained a pest control program intended to keep the building free of insects and rodents,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-24 · tag F0825 — isolatedProvide or get specialized rehabilitative services as required for a resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, interview, and review of the facility's policy, the facility failed to provide specialized rehabilitative services for 1 out of 5 residents reviewed for therapy services, Resident (R) 21.Review of R21's Service Log Matrix revealed R21 did not receive physical therapy (PT) or occupational therapy (OT) on 08/28/2025 and 09/04/2025.The findings include: Review of the facility's policy titled, Scheduling Therapy Services, dated 01/01/2025, revealed, Therapy services shall be scheduled in accordance with the resident's treatment plan.Review of R21's admission Record revealed the facility admitted R21 on 08/25/2025 with diagnoses of muscle weakness and unsteadiness on feet.Review of R21's admission Minimum Data Set [MDS], dated 08/28/2025, revealed the facility assessed the resident to have a Brief Interview for Mental Status [BIMS] score of 14 out of 15, which indicated R21 was cognitively intact.Review of R21's Care Plan, date initiated 08/26/2025, revealed R21 had a focus of Rehabilitation: the resident has been admitted to the facility for rehabilitation and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-24 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and review of the facility's policy, the facility failed to develop a resident centered behavioral care plan for 1 of 6 sampled residents, Resident (R) 1.From 08/09/2025 to 10/16/2025, R1 had food seeking behaviors that were not addressed timely on the behavioral care plan. Refer to F743.The findings include:Review of the facility's policy titled, Care Planning-Comprehensive Person-Centered, not dated, revealed the facility would develop and implement a comprehensive person-centered care plan for each resident that included measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs as identified throughout the comprehensive Resident Assessment Instrument (RAI) process. The comprehensive care plan would incorporate identified problem areas, incorporate risk factor associated with identified problems, and promote resident safety. Continued review revealed a behavior intervention plan (BIP) might be developed when a resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-24 · tag F0743 — isolatedEnsure that a resident does not develop patterns of decreased social interaction and/or increased withdrawn, angry, or depressive behaviors, unless unavoidable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, review of the facility's information sheet, and review of the facility's policy, the facility failed to monitor and provide ongoing assessment as to whether the care approaches were meeting the needs/behaviors of the resident for 1 of 6 sampled residents, Resident (R) 1.Interview and record review revealed on 08/09/2025, R1 obtained granola from an unknown source; on 09/19/2025, R1 obtained popcorn from another resident during an activity; and on 10/16/2025, R1 obtained pineapple from another resident's tray. The foods obtained were not allowed on the resident's ordered pureed diet.Refer to F656The findings include:Review of the facility's information sheet Pureed, not dated, revealed the standard texture for that diet resembled that of mashed potatoes or applesauce. Per the sheet, achieving that desired texture was most effectively done by pureeing foods in a food processor rather than a blender. The sheet stated the diet was appropriate for individuals experiencing swallowing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 16 citations
- Potential for harm · E2025-06-13 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 5. Review of R2's Face Sheet, found in R2's EMR, revealed the facility admitted R2 on [DATE] with diagnoses including cerebral palsy, epilepsy, and anxiety. Review of R2's quarterly MDS, with an ARD of [DATE], revealed the facility assessed the resident to have a BIMS score of zero out of 15, indicating severe cognitive impairment. When requested from the facility on [DATE], [DATE], and [DATE], a copy of R2's Advance Directive was not provided. However, a document Hospitality Guide Acknowledgement was provided, which was signed by R2's resident representative on [DATE]. The State Survey Agency (SSA) Surveyor attempted to interview R2's representative by telephone on [DATE] at 2:39 PM but was unsuccessful. 6. Review of R92's Face Sheet, found in R92's EMR, revealed the facility admitted the resident on [DATE] with diagnoses including depression, diabetes, and dementia. Review of R92's quarterly MDS, with an ARD of [DATE], revealed the facility assessed the resident to have a BIMS score of 14 out of 15, indicating…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-13 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and review of the facility's policies, the facility failed to store drugs and biologicals in the packaging, containers, or other dispensing systems in which they were received for 2 out of 28 sampled residents, Resident (R) 52 and R36 and 2 out of 7 medication carts, Cart 1 and Cart 2 on the Combs unit. The findings include: Review of the facility's policy titled Medication Administration, dated 09/2018, revealed, Medications are to be administered at the time they are prepared, and the resident is always observed after administration to ensure that the dose was completely ingested. Once removed from the package/container, unused medication doses shall be disposed of according to the nursing care center policy. Review of the facility's policy titled, Medication Storage, undated, revealed the nursing staff shall be responsible for maintaining medication storage and preparation areas in a clean, safe and sanitary manner, and drugs and biologicals shall be stored in the packaging, containers or dispensing systems in which they are…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-13 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, review of the Centers for Disease Control and Prevention (CDC) guidelines, and review of the facility's policies, the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections affecting 4 of 28 sampled residents, Residents (R) 1, R12, R22, and R68. Additionally, the deficient practice of not handling trash and linens appropriately and failure to perform hand hygiene and wear appropriate personal protective equipment (PPE) had the potential to affect all 139 current residents. Observation on 06/10/2025 of R12's room revealed an opened package of skin wipes and gloves on the sink. R12's respiratory equipment supplies, including a mask and tubing, as well as a single denture, were drying on a stained towel on a table located in the resident's bathroom. Additional observation on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-13 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and review of the facility's policy, the facility failed to treat each resident with respect and dignity and care for each resident in a manner and in an environment that promoted maintenance or enhancement of his or her quality of life, recognizing each resident's individuality for 2 of 28 sampled residents, Resident (R) 1 and R16. 1. Observation on 06/10/2025 of R1 revealed her indwelling urinary catheter collection bag was full of urine and not covered. The collection bag could be seen from the hallway. 2. Observation on 06/10/2025 of R16 revealed Licensed Practical Nurse (LPN) 2 administered an insulin injection to R16, in her abdomen, while the resident was seated in her wheelchair at the medication cart in the hallway. There were multiple residents and staff within sight of R16 at the time. The findings include: Review of the facility's policy titled, Resident Rights, dated 11/01/2024, revealed each resident had the right to personal privacy and to be treated with respect and dignity. 1. Review of R1's Face Sheet, found in R1's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-13 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and review of the facility's policy, the facility failed to keep residents free from misappropriation for 1 out of 3 sampled residents for misappropriation, Resident (R) 92. The findings include: Review of the facility's policy titled, Abuse, dated 10/01/2021 and revised on 10/20/2022, defined misappropriation as the deliberate misplacement, exploitation, or wrongful, temporary, or permanent use of the resident's belongings or money without the resident's consent. The policy also stated, The resident has the right to be free from misappropriation of resident's property. Observation on 06/11/2025 at 8:26 AM revealed Registered Nurse (RN) 1 used MiraLAX (a laxative), belonging to R92, and administered it to R95. Review of R92's admission Record, found in R92's electronic medical record (EMR), revealed the facility admitted the resident on 03/14/2022 with diagnoses of fibromyalgia, type 2 diabetes, and constipation. Review of R92's quarterly Minimum Data Set [MDS], with an Assessment Reference Date (ARD) of 05/13/2025, revealed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-13 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of the facility's policy, the facility failed to develop and implement a comprehensive person-centered care plan for each resident, consistent with the resident rights that included measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that were identified in the comprehensive assessment for 4 of 28 sampled residents, Resident (R) 2, R17, R36, and R47. The findings include: Review of the facility's policy titled, Care Planning-Comprehensive Person-Centered, undated, revealed the facility would develop and implement a comprehensive person-centered care plan for each resident that included measurable objectives and time frames to meet the residents medical, nursing, and mental and psychosocial needs as identified throughout the comprehensive resident assessment instrument (RAI) process. The policy defined person-centered care meant to focus on the resident as the locus of control and support the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-13 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, review of a Centers for Disease Control and Prevention (CDC) website, and review of the facility's policy, the facility failed to ensure a resident who was fed by enteral means received the appropriate treatment and services to prevent complications of enteral feeding including but not limited to aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, and nasal-pharyngeal ulcers for 1 of 1 sampled residents with enteral feeding, Resident (R) 2. The findings include: Review of the facility's policy titled, Enteral Tube Feeding via Continuous Pump, dated 10/01/2021, revealed residents receiving enteral feedings should have their head of bed (HOB) positioned 30 to 45 degrees (Semi-Fowlers position) for feeding, unless medically contraindicated. Review of the CDC's guidance at www.cdc.gov, Guidelines for Preventing Health-Care--Associated Pneumonia, 2003, Prevention of Aspiration Associated with Enteral Feeding, revealed, In the absence of medical contraindication(s), elevate at an angle of 30-45 degrees of the head…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-13 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to consistently provide respiratory treatments twice daily as ordered for 1 of 28 sampled residents, Resident (R) 12. Review of R12's digital respiratory therapy log on 06/12/2025 at 7:40 PM, revealed multiple missed treatments over the past month. The findings include: On 06/12/2025, a verbal request was made for the facility's Respiratory Policy. However, the facility did not provide the State Survey Agency (SSA) Surveyor with the requested document. Review of an admission Record, found in R12's electronic medical record (EMR), revealed the facility admitted the resident on 04/03/2024 with diagnoses including dementia, cerebral infarction, and aphasia. Review of R12's quarterly Minimum Data Set [MDS], with an Assessment Reference Date (ARD) of 04/03/2025, revealed the resident had a BIMS score of zero out of 15, which indicated severe impairment. Review of an Order Summary Report, for May 2025 and June 2025 and found in R12's EMR, revealed the resident was ordered use of the Volara System (used for lung expansion therapy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-13 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and review of the State Operations Manual (SOM), the facility failed to store food in a safe manner in a nourishment refrigerator on 1 of 3 resident units, the [NAME] Unit. The findings include: Review of the SOM definitions revealed the Danger Zone meant food temperatures above 41 degrees Fahrenheit (F) and below 135 degrees F that allowed the rapid growth of pathogenic microorganisms that could cause foodborne illness. Potentially Hazardous Foods (PHF) or Time/Temperature Control for Safety (TCS) Foods held in the danger zone for more than 4 hours (if being prepared from ingredients at ambient temperature) or 6 hours (if cooked and cooled) might cause a foodborne illness outbreak if consumed. Review on 06/12/2025 at 2:50 PM of the Refrigerator Temperature Log for the [NAME] Unit, dated June 2025, revealed documentation of multiple dates the temperatures were measured above 41 degrees F. Further review revealed on 06/03/2025, the temperature was recorded as 46 degrees F; on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-08-16 · tag F0565 — failed to support the resident council — patternHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and review of the facility's policy, the facility failed to document, replace, and give resolution to residents who verbally told staff of items not returned from the laundry, misplaced, or stolen for 4 out of 32 sampled residents, Residents (R) 34, R46, R62, and R2. R34, R46, R62, and R2 (through her mother, R62) reported missing items to staff. The facility failed to document these items on the grievance log and find or replace these missing items. The findings include: Review of the facility's policy titled, Quality Assistance Procedure, revised 10/30/2023, revealed residents, their representatives (sponsors), other interested family members, or residents' advocates could file a quality assistance request submitted orally or written. Per the policy, the Administrator would review the findings with the person investigating the complaint to determine what corrective actions, if any would be taken. The resident or person filing the quality assistance form on behalf of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-16 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of the Resident Assessment Instrument (RAI) manual, the facility failed to ensure an accurate assessment for 1 of 32 sampled residents, Resident (R) 36. The Quarterly Minimum Data Set (MDS), with an assessment reference date (ARD) of 05/03/2024 and the annual MDS, with an ARD of 07/22/2024, did not identify that R36 had a modified texture diet. The findings include: Review of the RAI manual, dated 10/2019, defined a mechanically altered diet as a diet specifically prepared for texture or the consistency of foods, to facilitate oral intake. Examples included soft solids, pureed foods, ground meat, and thickened liquids. It stated a mechanically altered diet should not be automatically considered a therapeutic diet. Further review revealed the manual defined a therapeutic diet as a diet intervention ordered by a health care practitioner as part of the treatment for a disease or clinical condition manifesting an altered nutritional status, to eliminate,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-16 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, review of the Licensed Practical Nurse (LPN) job description, review of the facility's Employee Handbook, review of the Kentucky Board of Nursing (KBN) website, and review of a certified letter from the KBN, the facility failed to ensure that nursing staff providing resident care was licensed. Review of LPN8's employee file revealed she performed duties as a licensed nurse in the facility, from [DATE] to [DATE], on a suspended license. The findings include: During an interview on [DATE] at 3:45 PM with the Administrator, she stated the facility did not have a policy regarding staff licensure. Review of the KBN's website, www.kbn.ky.gov, under Privilege to Practice Important Facts, revealed it's the responsibility of the nurse to notify the employer of any action taken by the BON [board of nursing] against their license. Review of the facility's job description Licensed Practical/Vocational Nurse revealed the applicant must have a valid LPN or licensed vocational nurse license…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-16 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, record review, review of the facility's Long-Term Care Facility Self-Reported Incident Form, and review of the facility's policy, the facility failed to provide pharmaceutical services to meet the needs of each resident for 1 of 32 sampled residents, Resident (R) 114. R114 did not receive medications as scheduled on 04/22/2024, although nursing staff had already signed that the medications were given. The findings include: Review of the facility's policy titled, Medication Administration, last revised 01/17/2023, revealed staff was expected to observe the resident's consumption of medications and sign the resident's Medication Administration Record (MAR) after medications were administered. Review of R114's admission Facesheet revealed the facility admitted the resident on 09/28/2022 with diagnoses to include unspecified dementia, type 2 diabetes mellitus without complications, and peripheral vascular disease unspecified. Review of R114's quarterly Minimum Data Set (MDS), with an assessment reference date (ARD) of 01/30/2023, revealed the facility assessed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-16 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of the facility's policies, the facility failed to ensure medications were secure and inaccessible to unauthorized staff and residents as evidenced by one of six medication carts. Medication cart 1 on the [NAME] unit, was unlocked and unattended on 08/12/2024. In addition, the facility failed to ensure all drugs used in the facility were labeled in accordance with professional standards, including expiration dates, for 1 of 32 sampled residents, Resident (R) 132. The findings include: 1. Review of the facility's policy titled, Medication Storage, revised 01/30/2024, revealed all drugs and biologicals would be stored in locked compartments (i.e., medication carts, drawers, refrigerators, medication rooms), and only authorized personnel would have access to the keys to locked compartments. Observation made on 08/12/2024 at 3:18 PM revealed medication cart 1 on the [NAME] Memory Care Unit was unlocked and unattended. Observation made on 08/12/2024 at 3:21…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-16 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, review of the Centers for Disease Control and Prevention (CDC) documents, and review of the facility's policies, the facility failed to follow infection control precautions for 3 of 51 residents on infection control precautions, Resident (R) 12, R71, and R124. The findings include: Review of the facility's policy titled, Infection Prevention and Control Program, revised date 12/27/2023, revealed the facility had established and maintained an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections as per accepted national standards and guidelines. The policy stated hand hygiene shall be performed in accordance with the facility's established hand hygiene procedures. Per the policy, reusable items and equipment shall be cleaned in accordance with the facility's current procedures governing the cleaning of contaminated equipment. Review of the facility's policy titled, PSTG (Prestige) Hand Hygiene…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-16 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to provide a safe environment for residents, staff, and the public for one of three resident care units. The findings include: Observation on 08/12/2024 at 4:06 PM revealed the [NAME] Hall was crowded with four wheelchairs folded up against the handrail on the right side of the hallway, across from a linen cart on the left side of the hallway. In an interview on 08/16/2024 at 10:58 AM, Registered Nurse (RN) 5 stated the hallways in the facility were frequently crowded with linen carts, medication carts, meal tray carts, and extra resident equipment, such as wheelchairs. She further stated the excess equipment created a safety issue for residents trying to maneuver the hallway, especially in an emergency. RN5 stated the residents' rooms were crowded and family members often asked for wheelchairs to be placed in the hallway due to a lack of space in the resident's room. In interview on 08/16/2024 at 1:56 PM, the [NAME] Unit Manager stated the hallways needed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$12,925 in federal fines across 2 penalties.
- $5,092 — penalty dated 2024-08-16
- $7,833 — penalty dated 2024-08-16
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to LYON HEALTHCARE — 12 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.8 | -0.8 vs chain |
| Health inspection | 1 of 5 | 1.8 | -0.8 vs chain |
| Staffing | 1 of 5 | 1.3 | -0.3 vs chain |
| Quality measures | 2 of 5 | 3.1 | -1.1 vs chain |
The other 11 homes this chain runs (chain average 1.8★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| NORTHPOINT SNF OPERATIONS HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 03/01/2025 |
| JML 1836 HOLDINGS LLC | Organization | INDIRECT OWNERSHIP INTEREST | — | since 03/01/2025 |
| BOTWINICK, MICHAEL | Individual | INDIRECT OWNERSHIP INTEREST | — | since 03/01/2025 |
| CARVER, DILLION | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 03/01/2025 |
| NORTHPOINT SNF OPCO MANAGER LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 03/01/2025 |
| IDELS, SHIMON | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 03/01/2025 |
| RICHARD, JOHN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 03/01/2025 |
| SPENCER, SHANNON | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 03/01/2025 |
| GOTTESMAN, DANIEL | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 02/10/2026 |
| LIEBERMAN, JOSEPH | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 02/10/2026 |
| LUSTBADER, ANDREW | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 02/10/2026 |
| LUSTBADER, JONATHAN | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 02/10/2026 |
| SCHWARTZ, STEVEN | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 02/10/2026 |
| LTC CONSULTING SERVICES LLC | Organization | ADP OF THE SNF | — | since 03/01/2025 |
| LYON HEALTHCARE LLC | Organization | ADP OF THE SNF | — | since 01/01/2025 |
| NORTHPOINT SNF CONSULTING LLC | Organization | ADP OF THE SNF | — | since 03/01/2025 |
| ZOELICK, BARRY | Individual | ADP OF THE SNF | — | since 03/01/2025 |
CMS files one row per role, so the 22 rows in the source record cover these 17 parties — each is shown once here with every role it holds. Nothing is omitted.
6 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 71% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.9M paid to related parties — landlords or management companies under common ownership — equal to about 12% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in KY
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Kentucky Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-09-01 — CMS provider number 185197. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-07-02, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.