No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

Eastway Health & Rehabilitation

1155 Eastern Parkway, Louisville, KY 40217 · For profit - Limited Liability company · 252 certified beds · (502) 636-5241 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citations on record (F0600, F0607, F0609) — most recent Jul 2021Resident-funds citation (F0565)5 immediate-jeopardy citations$10,868 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it has abuse, neglect, or exploitation citations (F0600, F0607, F0609) — most recent Jul 2021
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0565)
  • inspectors cited 5 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (41) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $10,868 in federal fines (most recent 2025-08-27)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)
  • nursing-staff turnover (56%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
1/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
Medical Arts Pharmacy, 1169 Eastern Pkwy · (502) 456-4100 · Call to confirm hours
Pharmacy
1169 Eastern Pkwy Ste 1110 · (502) 709-5532 · Call to confirm hours
Grocery
Kroger0.2 mi
1265 Goss Ave · (502) 634-0724 · Call to confirm hours
Park
Parkway Gardens Ct · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased4.7%13.8%15.4%better
Long-stay residents who lose too much weight5.3%6.6%5.4%typical
Long-stay residents with a catheter left in their bladder0.8%0.5%0.9%better
Long-stay residents with a urinary tract infection1.5%1.6%2.0%better
Long-stay residents with depressive symptoms9.4%17.7%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.2%0.1%better
Long-stay residents with falls causing major injury3.3%3.9%3.3%typical
Long-stay residents whose ability to walk worsened7.0%14.0%16.1%better
Long-stay residents on antianxiety or hypnotic medication28.2%29.8%18.9%worse
Long-stay residents given the seasonal flu vaccine98.8%96.2%95.3%typical
Long-stay residents with pressure ulcers5.9%4.8%4.7%worse
Long-stay residents with worsening bladder/bowel control16.6%19.0%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table16.2%16.1%17.1%typical
Short-stay residents who newly got an antipsychotic medication2.9%1.7%1.4%worse
Short-stay residents given the seasonal flu vaccine62.7%83.5%79.4%worse
Short-stay residents rehospitalized after admission27.7%24.2%22.6%worse
Short-stay residents with an outpatient ER visit12.7%13.7%12.0%typical
Long-stay hospitalizations per 1,000 resident days1.681.941.67typical
Long-stay outpatient ER visits per 1,000 resident days1.112.141.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

51.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 39 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

51.5%U.S. median 51.5%
Got home and stayed home
11.4%U.S. median 10.7%
Went back to hospital
56.5%U.S. median 56.6%
Met the expected recovery
0.23U.S. median 0.31
Therapy hours / resident / day
0.09hours / resident / day
Physical therapy
0.11hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Met the expected recovery: 56.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 23 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.23 therapist hours per resident per day in 2026Q1 — more than 28% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 8% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF51.5%CMS range 38.6–68.451.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.4%CMS range 7.1–16.510.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge56.5%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge43.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge60.9%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay2.6%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened5.1%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.6%CMS range 3.8–14.17.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.001.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.41
RN hours/ resident / day
1.19
LPN hours/ resident / day
2.04
Aide hours/ resident / day
3.63
Total nurse hours/ resident / day
0.22
RN hoursweekends
56.4%
Total nursing turnover
68.8%
RN turnover

How full it usually is: this home is certified for 252 beds and averages 169.7 residents a day — about 67% occupied, or roughly 82 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.63 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.41 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.04 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.10 hrs/resident/day on weekends vs 3.85 on weekdays — 19% thinner on weekends. RN hours go from 0.49 to 0.22 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 56% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

10
deficiencies at the latest standard inspection (2025-08-27)
2
at the previous standard inspection (2024-07-12)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

41 citations, most serious first. The 20 most serious are shown; the remaining 21 are one tap away and print in full.

  • Immediate jeopardy · J2021-07-03 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY [NAME] Based on observation, interview, record review and review of the facility's policies it was determined the facility failed to ensure residents were free from abuse for seven (7) of one hundred-thirteen (113) sampled residents (Residents #161, #47, #74, #344, #345, #90 and 136). Resident #161 and Resident #47 related to resident to resident sexual abuse; Resident #74 related to verbal abuse; and, Resident #344, Resident #345, Resident #90 and Resident 136 related to resident to resident physical abuse. 1. On 03/19/2021, after the dinner meal, around 7:30 PM, Certified Nurse Aide (CNA) #36 left the unit to go on break. The CNA left Resident #161 in the dining room/dayroom unsupervised. CNA #35 was at the nurse's station and watched the camera monitor. However, the CNA left the nurse's station to assist another resident, and was gone from the monitor for about five (5) minutes. Upon CNA #35's return to the nurse's station, she observed on the camera monitor, Resident #47 next to Resident #161 in the dayroom.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · J2021-07-03 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and facility policy review it was determined the facility failed to develop or implement their policy related to facility abuse and neglect for two (2) of one hundred-thirteen (113) sampled residents (Residents #47 and #161) . The facility failed to develop a policy related to assessment for capacity to consent to sexual contact for Resident #47 and Resident #161. On 03/19/2021, Resident #47 and Resident #161 had sexual contact with each other. The facility assessed the resident Brief Interview for Mental Status (BIMS) scores after the incident, and used the BIMS' score results as a determination of capacity to consent to the contact. However, the facility did not have a policy to reference how to determine resident capacity, or when BIMS scores were used as the sole assessment for resident capacity. Immediate Jeopardy was identified on 06/17/2021 and determined to exist on 03/19/2021 in the areas of 42 CFR 483.12 Freedom from Abuse, Neglect, and Exploitation, F600…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · J2021-07-03 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of the facility's policy, it was determined the facility failed to ensure the care plan was revised to incorporate behaviors, increased supervision and monitoring for one (1) of one-hundred and nineteen (119) sampled residents, Resident #87. Review of Resident #87's Comprehensive Care Plan last reviewed on 09/01/2021 revealed the behavior care plan was last revised on 07/10/2019. With the exception of one intervention updated on 04/02/2021, to check on resident frequently and to meet resident needs in a timely manner. The findings include: Review of the facility's policy Baseline Care Plan Assessments/Comprehensive Care Plans, undated, revealed the Minimum Data Set (MDS) and/or Care Plan Coordinator would lead the care plan conference. Other disciplines would review and discuss their specific department care plans established for the resident. Changes to the care plan would be made at meeting as warranted. An Interdisciplinary Team (IDT) not would be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · J2021-07-03 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review it was determined the facility failed to ensure two (2) of one hundred thirteen (113) residents received medically related social services related to assessment for a resident's capacity to consent to sexual contact with others. On 03/19/2021, Resident #47 and Resident #161 engaged in sexual contact with each other. At the time of the incident, the facility did not have a full time Social Worker to ensure Resident #47 and Resident #161 were assessed to determine his/her capacity to consent. The facility utilized a contracted social worker approximately one (1) day per week. Additionally, the facility failed to inform the contracted social worker of the sexual contact that occurred between Resident #47 and Resident #161. Immediate Jeopardy was identified on 05/17/2021 and determined to exist on 03/19/2021 in the areas of 42 CFR 483.12 Freedom from Abuse, Neglect, and Exploitation, F600 Free From Abuse and Neglect at S/S of J and F607 Develop/Implement…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · J2021-07-03 · tag F0835 — failed to run the facility competently — isolated
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, record review, review of the facility's policy, and review of repeated deficient practice citations, it was determined the facility failed to have effective administration responsible for establishing and implementing policies regarding the management and operation of the facility. This was evidenced by the facility being cited on 12/06/2019 for F584, F600, F656, F657, F689, F761, and F880; on 11/08/2020 for F656, and F689; and current citations including F584, F600, F656, F657, F689, F761, and F880. Record review and interview revealed the facility failed to ensure residents were free from abuse and ensure resident behaviors were addressed; failed to ensure residents' care plans were developed, revised and implemented; failed to ensure the facility was safe, comfortable, and supervised for residents, and medications were labeled and stored accordingly. The facility's failure to provide an effective administration responsible for establishing and implementing policies regarding the management and operation of the facility has caused or is likely to cause serious…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-08-27 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, record review, and facility policy review, the facility failed to fully develop and implement the comprehensive person-centered care plan for one of 49 sampled residents, Resident (R)17. Resident 17 had a history of falls and was care planned for staff to place the Resident in a common area when she became restless. The care plan, however, was not fully developed with interventions to include supervision and monitoring while in the common area. While staff were in the nurses' station, the Resident was left unattended and fell in the common area, fracturing her hip. This caused actual harm to the Resident. The findings include: Review of the facility's policy titled, Care planning – Comprehensive Person – Centered, undated, revealed the comprehensive care plan was to promote patient (resident) safety, and reflect currently recognized standards of practice. Review of R17's Minimum Data Set (MDS) Assessment, with an Assessment Reference Date (ARD) of 09/18/2024, revealed the facility assessed the resident as having a Brief Interview for Mental Status (BIMS) score of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-08-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, record review, and review of facility policy, the facility failed to ensure each resident received adequate supervision to prevent injury for 1 out of 29 sampled residents, Resident (R)17. Resident 17 had a history of falls and was care planned to place the resident in a common area when she became restless. Staff implemented the resident's care plan by placing the resident in the common area; however, failed to ensure the resident was supervised while in the area. While staff were in the nurses' station, the Resident fell while in the common area unsupervised and sustained a fractured hip, which caused actual harm to the resident. The findings include: During an interview with the Director of Nursing (DON) on 08/05/2025 at 3:57 PM, she stated it was her expectation that staff would provide supervision to the residents. Review of Resident (R)17's medical record revealed the facility admitted the resident on 03/04/2025, with diagnoses that included Congestive Heart Failure, Alzheimer's unspecified, chronic obstructive pulmonary disease, and repeated falls. Review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2021-07-03 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Review of the facility's policy, Resident Rights, undated, revealed residents had the right to be free from verbal, sexual, physical or mental abuse. In addition, the facility implemented procedures to protect residents from abuse, neglect or mistreatment. In the event of an alleged violation, the facility is required to report to the appropriate officials and promptly and thoroughly investigated. Through interview, State Survey Agency (SSA) revealed Certified Nurse Assistant (CNA) #18 was sent home on [DATE] due to sleeping and related behaviors in front of residents. However, the facility had no report or documentation related to incident. Record review of time punches on 04/23/2021 revealed CNA #18 clocked in at 7:15 PM and clocked out 9:00 PM. Interview with CNA #18 on 05/27/2021 at 12:42 AM, revealed a Certified Medication Technician (CMT), unknown name, accused her of being on drugs about a month prior to SSA interview. The CMT reported CNA #18 was asleep at the sink and acting weird. Interview with CMT…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2021-07-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review it was determined the facility failed to provide adequate supervision for one (1) out of one-hundred and nineteen (119) residents sampled, Resident #87. Observation on 09/29/2021 at 4:00 PM, revealed Resident #87 wandering the Seventh (7th) Floor without supervision. Resident #87 was entered room [ROOM NUMBER], walked about ten (10) steps in, turned around and walked out. Resident #87 walked into room [ROOM NUMBER], went to the empty bed near the window, got in bed, under the covers and then got back up. Resident #87 went across the hall and entered the shower room and remained in there for three (3) minutes. Resident #87 came out of the shower room and went back to room [ROOM NUMBER] and got back in the same empty bed, under the covers and laid his/her head on the pillow as if to go to sleep. Continued observation on 09/29/2021 at 4:22 PM, further revealed Resident #87 continued to wander unsupervised on the Seventh (7th) floor. Resident had been at the common…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2021-07-03 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and facility policy review, it was determined the facility failed to provide pain management for one (1) of one hundred thirteen (113) sampled residents (Resident #146). Interview with Resident #146 revealed he/she experienced pain and notified staff. Resident #146 stated the pain was so bad he/she cried himself/herself to sleep. However, staff did not administer the resident's ordered pain medication. The findings include: Review of the facility's policy, Management of Pain, undated, revealed as part of a comprehensive approach to pain assessment and management, pain would be considered the fifth vital sign at the facility, along with temperature, pulse, respiration, and blood pressure. The policy defined pain as whatever the experiencing person said it was, existing whenever the experiencing person said it did. Further review revealed staff assessed and managed pain in a timely fashion, especially if it was of recent onset. Staff notified the physician of the resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-08-27 · tag F0584 — failed to keep a safe, clean, comfortable home — widespread
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, and review of facility policies, the facility failed to provide a safe, clean, comfortable and homelike environment. This had the potential to affect all residents residing in the facility. The findings include: Review of the facility's undated policy titled, Pests Control, revealed the facility should maintain an effective pests control program to ensure the building was kept free of insects and rodents. Review of the facility's policy titled, Environmental Services Quality Control, dated 10/01/2021, revealed housekeeping and laundry departments had developed a quality control program that measured the level of the quality of services provided by those departments.1) Observation on 07/29/2025 at 10:27 AM, revealed R170's side of the room was cluttered with clothing, books, a couple of boxes, and magazines. Continued observation revealed R170's overbed table was also cluttered with cups. a. Observation on 07/29/2025 at 10:40 AM, revealed R153's and R115's room floor was sticky and dirty looking. Additional observation on 07/30/2025 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-08-27 · tag F0800 — widespread
    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY AMENDEDBased on observation, interview, record review, and review of facility policies, the facility failed to provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional needs, taking into consideration the preferences of each resident. Resident (R)44 had a known allergy to watermelon; however, staff continued to serve the Resident watermelon during her meal service. Additionally, R150's dietary order documented the resident should have no pork; however, this was not documented on the Resident's meal ticket and interview with R150 revealed staff continued to serve her pork which made her feel terrible. Further, the facility failed to ensure the Residents with allergies or specialized diets were care planned with appropriate interventions to address their needs. Lastly, interview with the Resident Council and R143 revealed the facility did not provide substitutes or alternatives to their meals or offer enough to eat which caused the Residents emotional distress…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-08-27 · tag F0803 — failed to meet residents' dietary needs — widespread
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    AMENDEDBased on observation, interview, and review of the facility's policy, the facility failed to ensure menus were prepared to meet the nutritional needs of residents in accordance with established national guidelines for 8 of 15 sampled residents of the total sample of 49 residents, (Resident (R)67, R88, R118, R115, R43, R70, R143, and R170). Interviews with the residents revealed they were often hungry and anxious as they were served small portions of food. Additionally, facility staff stated they did not have enough snacks to give to all the residents. The findings include:Review of the facility's policy titled, Kitchen Weights and Measures, dated 10/01/2021 revealed Food Services staff were to be trained in proper use of cooking and serving measurements to maintain portion control. Further review revealed the Food Service Supervisor was to ensure cooks prepared the appropriate amount of food for the number of servings required. 1) Observation of the lunch meal on 07/29/2025 at 12:10 PM revealed residents' portions were small. Per review of R88's meal ticket the resident was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-08-27 · tag F0809 — failed to serve meals on a reasonable schedule — widespread
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, record review, and review of the facility's policy, the facility failed to ensure each resident was provided a nourishing snack at bedtime. This had the potential to affect all residents receiving snacks from the facility's kitchen. The findings include:Review of the facility's policy titled, Between Meal and Bedtime Snacks, dated 10/01/2021 revealed, the purpose of this procedure is to provide the resident with adequate nutrition. This policy further stated, review the resident's care plan and provide for any special needs of the resident, check the tray before serving the snack to be sure that it is the correct diet ordered and that the food consistency is appropriate to the resident's ability to chew and swallow. It also stated, the person performing this procedure should record the following information in the resident's medical record: date and time the snack was served, name and title of the individual who served the snack, amount of snack eaten by the resident (i.e. 50%m 75%, etc.). Finally, this policy stated, notify the licensed nurse if the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-08-27 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and review of the facility's policies, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety which had the potential to affect all residents consuming meals from the kitchen. The findings include:Review of facility policy titled, Dishwashing Machine Use, undated, revealed high temperature sanitation dishwashing machines hot water sanitation rinse temperatures may not be more than 194 degrees ( ) Fahrenheit (F), or less than 165 F for stationary rack, single temperature machines and 180 for all other machines. Review of the instructions provided on the facility's document titled, Dish Machine Log - Low Temp, dated 2019, revealed staff were to, Record wash temperature and sanitizer PPM (Parts Per Million) provide initials, three times per day.Review of the facility's May 2025 dishwashing records revealed staff were documenting on a form titled, Dish Machine Log - Low Temp, dated 2019, which instructed staff to record wash temperature and sanitizer PPM three times per day and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-27 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, policy review and record review, the facility failed to provide a bed hold notification for 2 out of 5 sampled residents (Resident (R)46 and R18) when an emergent transfer to the hospital was necessary.The findings include:Review of the facility's policy titled, Bed Hold undated, revealed that if it is an emergency transfer, a written bed hold notice must be given to patient or patient representative within 24 hours. Per the policy, the each family is provided information on the bed hold policy at the time of admission as well for transfers planned or emergent.1. Review of Resident (R)46 Electronic Medical Record (EMR) revealed the resident was sent to the emergency room on [DATE] and 07/11/2025 and there was no documentation of a bed hold notification given to the resident or her representative in the electronic or paper chart. The facility was unable to produce copies of the bed hold notifications for these hospital visits.During an interview with R46 on 08/01/2025, she stated she does not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-27 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, and facility policy review, the facility failed to ensure all drugs and medical supplies were stored in accordance with professional standards including expired medications and products. This affected 1 of 3 treatment carts.The findings include:Review of the facility's policy titled, Medication Storage, not dated, revealed, The facility shall not use discontinued, outdated, or deteriorated drugs or biologics. All such drugs shall be returned to the dispensing pharmacy or destroyed. In addition, Medications requiring refrigeration must be stored in a refrigerator located in the drug room at the nurses' station or other secured location. Medications must be stored separately from food and must be labeled accordingly. As well as Compartments (including, but not limited to, drawers, cabinets, rooms, refrigerators, carts, and boxes) containing drugs and biologics shall be locked when not in use, and trays or carts used to transport such items shall not be left unattended if open or otherwise potentially available to others. During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-27 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, and review of the facility's policies and procedures, the facility failed to implement appropriate transmission-based precautions for 3 of 49 sampled residents, Resident (R)183, R184, and R70. This failure had the potential to result in the transmission of a communicable disease to other residents, staff, and visitors.The findings include:Review of the facility's policy titled, Infection Control Program, no revision date listed, revealed the facility was responsible for, Development isolation precaution protocols for when control of an infectious or communicable disease or disease risk is required in accordance with current Centers for Disease Control and Prevention (CDC) guidelines and recommendations.Review of the facility's policy titled, Infection Prevention and Control Committee, no revision date listed, revealed duties of the Infection Preventionist and/or committee included, Review, and revise, if necessary, isolation precaution techniques and procedures to help ensure personnel, residents, and visitors follow established…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-07-12 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, and review of facility policy, it was determined the facility to store, prepare, distribute, and serve food in accordance with professional standards for food service safety. Observation revealed multiple food items in the pantry, refrigerator and freezer that were opened but not dated. Further observation revealed kitchen staff were not properly wearing hair restraints to prevent hair from contacting food. The findings include: The facility did not provide any policies requested by the survey team related to labeling and dating food items, food storage, or hairnets. Observation of the facility kitchen's dry storage pantry, on 07/08/2024 at 11:00 AM, revealed a country style gravy package opened, re-sealed and undated. A package of turkey gravy wrapped in plastic wrap but was not dated. A package of brownie mix wrapped in plastic wrap and sealed but not dated. A package of pasta noodles was sealed but not dated. A bottle of worcestershire sauce was opened, and had an original label, but no date. Continued observations included…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-07-12 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and facility policy review, it was determined the facility failed to maintain an infection prevention and control program designed to help prevent the development and transmission of communicable diseases and infections. Observations revealed staff entering resident rooms marked with precaution signage without donning (putting on) protective equipment. Additionally, observations of the facility laundry room revealed concerns including incorrect ventilation, lack of defined sorting areas, and no personal protective equipment available for staff use. The findings include: Review of facility policy Guidelines for Infection Prevention Control, revised 04/05/2022, revealed the purpose of the policy included to establish, maintain, and manage an effective infection prevention and control program. Added review revealed the program was designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
Show the remaining 21 citations
  • Potential for harm · F2021-07-03 · tag F0802 — failed to prepare enough nourishing food — widespread
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review and review of the facility's policy it was determined the facility failed to ensure dietary staff were knowledgeable of procedures related to functions of the food nutrition service. Interviews revealed dietary staff were unaware of the procedures to clean carts; and how to clean and sanitize dishware and meal carts. The findings include: Review of the facility's policy, Cleaning and Sanitation dated 09/02/2020, revealed the Dietary Director (DD) developed, implemented, and monitored the completion of a cleaning schedule including all areas of the kitchen and equipment. Food service employees were trained on how to properly use, clean, and maintain all equipment. The DD posted cleaning schedules identifying tasks and responsibilities in an accessible area. Review of the facility's document, Cleaning Responsibilities: Daily, Weekly, Monthly, undated, revealed, dietary staff cleaned the grill area daily, disinfected preparation surfaces and wiped down the fryer, oven and steamer daily. Additional daily tasks included washing the can…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2021-07-03 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of the facility's policies, it was determined the facility failed to ensure food was stored and prepared in a sanitary manner. Observations during the survey revealed meat thawing over eggs, soiled preparation surfaces and walls and food items in the refrigerator not labeled or dated. Additionally, canned goods were stored directly on the floor, expired food items were present, and improper dishwasher temperatures. Further observations revealed the facility failed to ensure kitchen equipment was clean; staff transported drinks not covered; food carts remained open during tray delivery; and, improper or no hand hygiene during tray delivery. Additionally, the facility failed to ensure the nourishment refrigerator temperatures were monitored and clean for two (2) nourishment refrigerators. The findings include: Review of the facility's policy, Nutritional Services Cleaning and Sanitation, dated 09/02/2020, revealed the Director of Food and Nutrition…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2021-07-03 · tag F0837 — widespread
    Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, record review, and review of the facility's policy, it was determined the facility failed to have an effective governing body that was responsible for establishing and implementing policies regarding the management and operation of the facility. This was evidenced by the facility's failure to maintain substantial compliance, since the 12/06/2019 recertification survey, in the areas of 42 CFR 482.10 Resident Rights (F584); 42 CFR 483.12 Freedom from Abuse, Neglect and Exploitation (F600); 42 CFR 483.21 Comprehensive Resident Centered Care Plan (F656 and F657); 42 CFR 483.25 Quality of Care (F689); 42 CFR 483.45 Pharmacy Services (F761); and, 42 CFR 483.80 Infection Control (F880). The facility's failure to provide an effective governing body responsible for establishing and implementing policies regarding the management and operation of the facility has caused or is likely to cause serious injury, harm, impairment, or death to residents. Immediate Jeopardy (IJ) was identified at 42 CFR 483.12 Freedom from Abuse, Neglect and Exploitation, F600 and F607, at a scope…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2021-07-03 · tag F0867 — failed to act on quality-improvement findings — widespread
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, and facility policy review, it was determined the facility failed to have an effective system to address systerm failures through regular scheduled Quality Assurance Performance Improvement (QAPI) meetings. The facility failed to identify quality of care deficiencies, and failed to take actions aimed at performance improvement to ensure improvements were realized and sustained. This is evidenced by repeated deficient practice cited at 42 CFR 482.10 Resident Rights (F584); 42 CFR 483.12 Freedom from Abuse, Neglect and Exploitation (F600); 42 CFR 483.21 Comprehensive Resident Centered Care Plan (F656 and F657); 42 CFR 483.25 Quality of Care (F689); 42 CFR 483.45 Pharmacy Services (F761); and 42 CFR 483.80 Infection Control (F880). These deficiences were cited during the 12/06/2019 recertification survey. Record review revealed the facility failed to ensure residents were free from abuse and failed to ensure residents' behaviors were addressed; failed to ensure residents' care plans were developed, revised and implemented; and, failed to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-07-03 · tag F0561 — failed to honor residents' choices — pattern
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of the facility's policy, it was determined the facility failed to ensure resident rights were promoted and protected for two (2) of one-hundred and thirteen (113) sampled residents (Residents #26 and #147). Residents #26 and #147 provided the facility with their food preferences. However, the facility did not promote the recognition of individuality of residents with preferred foods, food items requested, or menu preferences. The findings include: Review of the facility's Resident Rights policy, not dated, revealed the residents have the right to a dignified existence. The facility must provide a home-like environment. Protection and promotion of residents' rights maintained by the facility. Dignified and respectful treatment provided with full recognition of each person's individuality. 1. Review of the clinical record revealed the facility admitted Resident #147, on 03/30/2021 with diagnoses that included Syncope, Abnormalities of Gait and Mobility,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-07-03 · tag F0565 — failed to support the resident council — pattern
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, review of grievance forms and logs, review of Resident Council minutes, and review of the facility's policy it was determined the facility failed to ensure the resident council concerns were addressed and followed-up. The resident council concerns were not addressed and followed up for eight (8) of eight (8) sampled residents attending the Resident Council, out of a total resident sample of one hundred thirteen (113) residents (Residents #11, #15, #23, #73, #90, #96, #143, and #152). Residents voiced concerns related to missing laundry, housekeeping, nursing, food quality and temperature. However, the facility did not follow up with the Resident Council regarding the outcome of their concerns. The findings include: Review of the facility's policy, Resident Council Policy, reviewed 02/01/2016 and implemented 03/01/2016, revealed the resident council offers an avenue by which residents can have an active role in influencing decisions which will affect them. Participation involvement in the Resident Council gives the resident a sense of being in control, which…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-07-03 · tag F0583 — failed to protect personal privacy — pattern
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, record review, and facility policy review, it was determined the facility failed to ensure confidentiality of resident records for one (1) of six (6) floors for Residents #57, #89, #92, and #96. The sixth (6th) floor chapel contained a clear trash bag of residents' face sheets, and empty blister packs with residents' names and medications visible. The findings include: Review of the facility's policy, Resident Rights, not dated, revealed the residents have the right to a dignified existence with respectful treatment. The resident has the right of privacy related to their clinical and personal records. Observation, on 05/12/2021 at 9:29 AM, revealed the 6th floor chapel which was next to the employee lounge, contained a large, full, clear trash bag tied, found on the floor. Further observation revealed the bag contained face sheets and empty medication blister packs. Observation revealed Resident #75 stood at the door entrance of the chapel. Upon further inspection, the trash bag contained the face sheet and transfer/discharge report for Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-07-03 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of the facility's policy it was determined the facility failed to ensure a safe, clean, comfortable, and homelike environment for seven (7) of twelve (12) shower rooms; four (4) of six (6) ice machines; broken outlet, soiled privacy curtains, and peeling/missing wallpaper. In addition, Resident #102's wall and bathroom door were heavily soiled with a black, brown, and red substance; and, there was debris scattered on the floor. The findings include: Review of the facility's policy, General Cleaning Policies and Procedures - Resident Room Clean, undated, revealed the purpose of the policy was to provide a clean, attractive and safe environment for residents, visitors and staff. The policy revealed housekeeping cleaned and disinfected rooms, to include bed rails, IV (intravenous) poles, doorknobs, wheelchairs, walkers, and all other high contact surfaces. The policy stated staff dust mopped the residents' rooms and bathroom floor; moved furniture and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-07-03 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, and facility policy review, it was determined the facility failed to ensure discontinued controlled substances were disposed of in a timely manner. Observation, on 05/14/2021 at 9:51 AM, revealed one thousand four hundred and forty-nine and one-half (1449.5) controlled medication pills stored in the Director of Nursing's office. In addition, there were controlled liquid medications stored in the same location. The findings include: The facility did not provide a policy regarding disposal of medications. Review of Drug Enforcement Administration (DEA) 21 CFR 1317.80, dated 09/09/14, revealed a long-term care facility may dispose of controlled substances in Schedules II, III, IV, and V on behalf of an ultimate user who resided, or had resided, at such long-term care facility by transferring those controlled substances into an authorized collection receptacle located at the long-term care facility. When disposing of such controlled substances by transferring those substances into a collection receptacle, such disposal shall occur immediately, but no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-07-03 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and facility policy review, it was determined the facility failed to ensure medications and biologicals were labeled and stored for four (4) of six (6) medication carts and three (3) of three (3) medication rooms. Observation revealed medication carts and treatment carts were unlocked, unattended and out of staff 's view. Observation revealed food items in the medication carts. Staff left medication unsecured at the fourth (4th) floor nurse's station. Additionally, three (3) of three (3) sampled emergency crash carts were not documented as checked for all needed supplies or had expired supplies. The medication refrigerator temperatures were not documented as checked, and glucometer controls were not documented as completed. The findings include: Review of the facility's policy, Medication Storage in the Facility, undated, revealed medications and biologicals were stored safely, securely, and properly following the manufacturer's or supplier's recommendations. The policy revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-07-03 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and review of the facility's policies, it was determined the facility failed to prepare meals with preferred foods, requested food items and menu preferences to meet residents' choices for three (3) of one-hundred and thirteen (113) sampled residents (Residents #18, #26, and #147). Residents #18, #26 and #147 provided the facility with food preferences; however, the facility did not provide the food requested, menu preferences, or the preferred foods. The findings include Review of the facility's Meal Service policy, not dated, revealed the Food Service Manager, or designee monitored the tray preparation for accuracy as described on the tray card and the menu. The tray card indicated the correct diet ordered by the physician, and the resident's food preferences. Residents were monitored for food preferences and a substitute offered when the meal served was not a preferred choice. Review of the facility's policy, Food Brought into the Facility by Friends, Family and Other…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-07-03 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and review of the facility's policy it was determined the facility failed to implement an effective infection control program related to transmission-based precautions (TBP). Staff stored food in two (2) of four (4) medications carts on the 2nd and 4th floors; entered a TBP room on the 3rd floor without appropriate personal protective equipment (PPE); and, failed to remove PPE prior to exiting a TBP room on the 2nd floor. In addition, staff failed to redirect a resident with prescribed Transmission Based Precautions (TBP) from leaving the room or the Yellow Zone nursing unit located on the 2nd floor (Resident #341). The findings include: Review of the facility's policy Infection Control, undated, revealed the facility must have a system for preventing infections and communicable diseases for residents, staff, volunteers, visitors and other individuals providing services under a contractual arrangement. The policy revealed the Infection Preventionist would make the facility wide…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-07-03 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, and review of the facility's policy it was determined the facility failed to ensure dignity during dining for residents on two (2) of six (6) floors (2nd and 5th floors). The facility provided disposable cutlery and dishware for residents dining on the second and fifth floors. The findings include: Review of the facility's policy, Resident Rights, undated, revealed the facility would treat residents with dignity and respect in full recognition of their individuality. The facility did not provide a policy for Dignity and Dining. Observation of dining on the fifth floor, on 05/05/2021 at 8:24 AM, revealed the facility provided plastic utensils on breakfast trays. Interview with Resident #36, on 05/05/2021 at 9:00 AM, revealed the facility provided plastic utensils and their meals were served in Styrofoam boxes most of the time. Continued interview revealed the resident had no strength in his/her right hand and he/she had a hard time cutting food with the disposable utensils. Resident #36 stated he/she hated the plastic utensils.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-07-03 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, record review and facility policy review, it was determined the facility failed to notify the resident's responsible parties of a change in condition for one (1) of twenty-eight (28) sampled residents (Resident #87). On 07/31/2021 at 6:16 PM, Licensed Practical Nurse (LPN) #2, heard a resident call out that Resident #87 was lying on the floor. The LPN found Resident #87 lying on the floor; with no injury noted. Resident #87 had a Resident Representative (RR) listed (his/her sister); however, LPN #2 documented attempts to notify the resident's son, and failed to notify his/her RR of the resident's fall. On 09/25/2021, Resident #87 sustained a laceration to his/her forehead, which staff determined was an injury of unknown origin. The resident's forehead wound was open and the LPN, who assessed him/her, determined the resident needed to go to the hospital emergency room (ER). The LPN notified the Nurse Practitioner and the facility transferred Resident #87 to the ER for evaluation of the head wound. Resident #87 was readmitted to the facility from the ER with seven…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-07-03 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and facility policy review it was determined the facility failed to ensure allegations of abuse/neglect were thoroughly investigated for one (1) of one hundred thirteen (113) sampled residents (Residen #146). The findings include: Review of the the facility's policy, Abuse Prevention Program, updated 05/02/2017, revealed Supervisors would immediately inform the Administrator or in the absence of the Administrator, the person in charge of the facility of all reports of incidents, allegations or suspicion of potential mistreatment. The policy stated once the Administrator or designee determined that there was a reasonable cause for suspecting abuse, the Administrator or designee would investigate the allegation and obtain a copy of any documentation relative to the incident. Continued review revealed the Charge Nurse must complete an incident report and obtain a written, signed and dated statement from the person reporting the incident. The policy stated a completed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-07-03 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and review of the facility's policy, it was determined the facility failed to ensure accuracy of resident assessments for one (1) of one hundred-thirteen (113) sampled residents (Resident #109). The facility assessed Resident #109 as moderately vision impaired with corrective lenses. The findings include: Review of the facility's policy titled, Assessments dated August 2017 revealed assessments of residents took place timely, at the appropriate time and were accurate. Assessment findings were used as reference for care and treatment of the residents to include care planning and the MDS (Minimum Data Set). Further review revealed assessments were completed upon admission, readmission, quarterly, and when a significant change of condition occurred. Review of the facility's policy titled, Baseline Care Plan/Comprehensive Care Plans, revised 03/23/2021, revealed the Comprehensive Care Plan further expanded on the resident's risks, goals and interventions using the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-07-03 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and facility policy review it was determined the facility failed to ensure resident care plans were implemented for seven (7) of one hundred thirteen (113) sampled residents (Residents #75, #123, #130, #146, #179, #344 and #345). 1. The facility failed to implement the transfer care plan for Resident #123 during a maxi-lift transfer. The facility assessed the resident for extensive assist with two plus (2+) persons with physical assistance, however one (1) staff member completed the Maxi-lift transfer. The resident was later found with a leg fracture. 2. The facility failed to implement the care plan to manage pain for Resident #146. The resident reported pain, however facility staff did not address the resident's pain as noted in the care plan. 3. The facility failed to implement care plan interventions related to falls for Resident #130. Between March and [DATE], the resident fell four (4) times, two (2) of which resulted in leg fractures. 4. Resident #344 and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-07-03 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and review of the facility's policy it was determined the facility failed to identify resident needs and provide related services for one (1) of 113 sampled residents (Resident #15). The facility failed to identify Resident #15's pacemaker and ensure it was monitored for function. The findings include: The facility did not provide a policy for Quality of Care. Review of the facility's policy, Quality Processes, undated, revealed quality of resident care was of the utmost importance. The policy stated providing quality resident care required systematic monitoring and evaluation of processes to ensure quality standards were being met. Review of the facility's policy, Assessments, dated August 2017, revealed it was the policy of the facility to ensure that assessments of the residents took place timely, at the appropriate time and were accurate. The policy stated assessment findings were used as a reference for care and treatment of the residents that included care planning and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-07-03 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, and review of the Kentucky Board of Nursing (KBN kbn.ky.gov) website it was determined the facility failed to ensure competent staff for one (1) of one (1) Registered Nurse Applicant (RNA). The facility assigned an RNA to train with a Licensed Practical Nurse (LPN). However, the KBN required an RNA be supervised by a Registered Nurse (RN) or Advanced Registered Nurse Practitioner (ARNP). The findings include: Review of the facility's policy Nursing Services and Sufficient Staff, created 11/2017, revealed the facility provided sufficient staff with appropriate competencies and skill sets to assure resident safety. The facility would supply services by sufficient numbers of licensed nurses. The facility must ensure licensed nurses had the specific competencies and skill sets necessary for resident needs identified through the resident assessment and plan of care. The facility did not provide a policy on use of Registered Nurse Applicants (RNAs). Review of the Registered Nurse (RN) Job Description, not dated, revealed the RN provided…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-07-03 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, and facility policy review it was determined the facility failed to ensure a medication error rate less than 5%. Observations of medication administration on 05/09/2021 revealed the Certified Medication Technician (CMT) made two (2) medication errors out of thirty-six (36) opportunities for a medication administration error rate of 5.56%. The facility failed to administer one (1) dose of Senna laxative for Resident #102. In addition, Resident #4's Depakote was administered greater than sixty (60) minutes after the scheduled time. The findings include: Review of the facility's policy, Medication Administration, undated, revealed licensed professional nurses administered medications according to times documented on the Medication Administration Record (MAR). The policy stated medication administration pass may begin sixty (60) minutes before the scheduled times of administration, but may not exceed sixty minutes after the scheduled times of administration. 1. Review of the clinical record revealed a Physician's Order, dated 09/24/2020,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-07-03 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of the facility's policy it was determined the facility failed to ensure routine dental services were provided for one (1) of one hundred thirteen (113) sampled residents (Resident #15). Resident #15 did not receive dental services when requested. The findings include: Review of the facility's policy, Dental Services, undated, revealed the facility provided medically related social services to attain or maintain the highest practicable physical, mental and psychosocial well-being of each resident. This included meeting any need for dental/denture care, routine as well as emergency services. Record review revealed the facility readmitted Resident #15 on 06/02/2020 with diagnoses that included Hypertensive Heart Disease with Heart Failure, Chronic Kidney Disease (CKD) Stage 3, and Type 2 Diabetes Mellitus. Review of the Quarterly Minimum Data Set (MDS), dated [DATE], revealed the facility assessed Resident #15 with a Brief Interview for Mental Status…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$10,868 in federal fines across 2 penalties.

  • $5,434 — penalty dated 2025-08-27
  • $5,434 — penalty dated 2025-08-27

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to LYON HEALTHCARE — 11 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 51.7-0.7 vs chain
Health inspection 1 of 51.8-0.8 vs chain
Staffing 1 of 51.4-0.4 vs chain
Quality measures 3 of 52.9+0.1 vs chain
The other 10 homes this chain runs (chain average 1.7★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
A&M HEALTHCARE INVESTMENTS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 09/01/2017
MEISELS, JOSEPHIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST23%since 09/01/2017
MONAGHAM, PETERIndividualW-2 MANAGING EMPLOYEEsince 05/02/2022

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$19.3M
Net patient revenuemost recent cost report
-10.1%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 84%Medicare 3%Other / private 12%

About 84% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$331per resident / day
operating cost
$10,052per month
≈ monthly operating cost
$300per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in KY

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Kentucky Medicaid page.

Typical monthly cost in Kentucky
$9,718/mo
Nursing home (semi-private)
$11,254/mo
Nursing home (private)
$5,528/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 185122. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-27, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next