Camelot Leisure Living
6818 Highway 84 West, Ferriday, LA 71334 · For profit - Corporation · 91 certified beds · (318) 757-7557 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 2 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (39) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $47,067 in federal fines (most recent 2025-02-20)
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (2/5)
- its facility-reported quality-measure rating is low (2/5)
- nursing-staff turnover (61%) runs well above the national median (45%)
- about 19% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 13.6% | 17.8% | 15.4% | better |
| Long-stay residents who lose too much weight | 7.5% | 5.2% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.5% | 1.2% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 1.6% | 2.1% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.0% | 2.3% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 2.0% | 3.5% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 19.8% | 17.9% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 18.4% | 23.2% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 87.0% | 94.9% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 8.3% | 5.6% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 12.6% | 15.8% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 7.9% | 22.7% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 3.1% | 3.1% | 1.4% | typical for the state‡ — see note marked double-dagger below the table |
| Short-stay residents given the seasonal flu vaccine | 32.4% | 76.3% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 27.3% | 28.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 23.2% | 14.8% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.68 | 2.56 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 6.17 | 2.74 | 1.80 | worse |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
41.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 37 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 52.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 34 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: not reported. This home filed no therapist hours at all in its payroll data for this quarter. That is a gap in what it reported, and we do not read it as an absence of therapy — the homes that file nothing here include ones that discharged hundreds of Medicare rehab patients in the very same period, who plainly received therapy from someone. Because we cannot tell a home that under-reports from one that genuinely provides little, this home is left out of the comparison above rather than scored at zero. Ask it directly how many therapist hours a rehab resident gets, and on which days.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 41.5%CMS range 26.1–57.7 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 15.2%CMS range 10.6–19.4 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 52.9% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 76.5% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 38.2% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 98.2% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.8% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.6%CMS range 4.7–14.4 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.48 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 91 beds and averages 60.0 residents a day — about 66% occupied, or roughly 31 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.63 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.28 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.35 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.18 hrs/resident/day on weekends vs 3.81 on weekdays — 17% thinner on weekends. RN hours go from 0.32 to 0.18 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 61% is well above the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
39 citations, most serious first. The 12 most serious are shown; the remaining 27 are one tap away and print in full.
- Immediate jeopardy · L2025-02-20 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain a clean and sanitary kitchen to prevent the likelihood of foodborne illnesses and failed to store, prepare, and serve food in accordance with professional standards for food service safety. This deficient practice had the potential to effect all 64 residents who resided in the facility. The facility failed to ensure: 1. Staff used approved chemicals/sanitizers during dishwashing; 2. Food items in the refrigerators were labeled and dated; 3. Maintenance of a clean freezer, in a safe operating condition, and food stored appropriately; 4. Food items in the pantry were labeled with an open date, stored in a sealed container, and expired foods were not available for use; 5. Food items in hot-warmer were covered and labeled until ready for serving; 6. Maintenance of a clean and sanitary kitchen at all times; 7. Staff are wearing hair restraints including beard restraints to prevent hair from contacting food; 8. Staff are practicing effective hand hygiene and glove usage during food preparation activities;…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · L2025-02-20 · tag F0835 — failed to run the facility competently — widespreadAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility failed to administer its resources effectively to attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident. This deficient practice had the potential to effect all 64 residents who resided in the facility. The facility failed to ensure the dietary department was practicing professional standards for food services. This deficient practice resulted in an immediate jeopardy situation on 02/17/2025 at 12:17 p.m. when S3 Dietary [NAME] was observed using a Clorox/Bleach solution for dishwashing of the blender, used during pureed meal preparation. S3 Dietary [NAME] stated this was how she washed dishes normally to save time. S3 Dietary [NAME] was advised by Surveyor to dispose of meats/beef patties on two occasions during meal preparation. Surveyor observed S3 Dietary [NAME] continue to prepare the meats in the same blender and then S3 Dietary [NAME] placed the meat on the serving/steam line for meal plating/serving. S1 Administrator intervened and the meats were disposed of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-18 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview the facility failed to provide care and services that met professional standards. The facility failed to:Obtain PT/INR for Resident #2; andDocument medications and/or treatments on the EMAR and ETAR for 5 (Resident #1, Resident #6, Resident #8, Resident #37, and Resident #59) of 26 sampled residents. Review of Resident #37's medical record revealed an admission date of 06/20/2022 with diagnoses that included in part.Type 2 Diabetes Mellitus with Diabetic Neuropathy, Methicillin Resistant Staphylococcus, Mild Protein-Calorie Malnutrition, GERD, Dysphagia, COPD, Chronic Hypertension, Diverticulitis of Intestine, Constipation, HTN, and Depressive Episodes, and Atherosclerotic Heart Disease of Native Coronary Artery. Review of Physician Orders 03/2026 revealed an order to clean RLE Dermitits with Dermal wound cleanser, pat dry, and apply Mupirocin ointment, place adaptic non-stick gauze, cover w/foam daily and secure with tubigrip to hold gauze. Review of 03/2026 Treatment Administration Record revealed no documentation of treatment on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-18 · tag F0732 — patternPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview the facility failed to ensure nurse staffing data requirements were completed and posted appropriately. This deficient practice had the potential to affect all 65 residents residing in the facility. Observation on 03/16/2026 at 9:10 a.m. revealed a facility form titled, Daily Nursing Census posted on a clipboard (on the wall-near the front desk) with a date of 03/15/2026. No observation of the completed form for the current date, 03/16/2026. Observation on 03/17/2026 at 9:00 a.m. revealed a facility form titled, Daily Nursing Census posted on a clipboard (on the wall-near the front desk) with a date of 03/15/2026. No observation of the current date, 03/17/2026, were noted. Further observation of the previous facility forms titled, Daily Nurse Census revealed several missing dates. Reviewed dates from 02/14/2026 -03/17/2026 revealed the facility form was not completed for the following dates:02/15/2026, 02/16/2026, 02/17/2026, 02/18/2026, 02/19/2026, 02/20/2026. 02/23/2026, 02/24/2026, 02/25/2026, 02/26/2026, 02/27/2026, 03/02/2026, 03/03/2026,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-03-18 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to meet the nutritional needs of residents in accordance with established national guidelines. The facility failed to follow the recipe while mixing ingredients to ensure nutritional adequacy for the 7 residents receiving pureed meals prepared by the facility's kitchen.Findings:Observations on 03/16/2026 at 11:00 a.m. of S5 Dietary Manager revealed she chopped 7 slices of bread in the blender, added an unmeasured amount of whole milk, blended the ingredients again to make a slurry, stopped the blender, added 3 more slices of torn bread, blended again, and then scooped the pureed bread into the resident's serving bowls. After washing and sanitizing the blender bowl S5 Dietary Manager placed 10 spoons of unmeasured, cooked vegetables to the blender bowl and blended to a smooth consistency. Next she poured an unmeasured amount of thickener into the blender bowl with the pureed vegetables, blended the mixture for a few seconds, and then scooped the vegetables into the resident's serving bowls.S5 Dietary Manager was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-18 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed to ensure that each Resident was treated with respect and dignity in a manner and in an environment that promoted maintenance or enhancement of his or her quality of life for 2 (#3 and #38) of 26 residents sampled for dignity, by failing to ensure they were free of facial hair. Findings: Review of the facility's policy dated 01/16/2026 and titled Activities of Daily Living (ADLs), Supporting revealed in part.Policy Statement: Residents who are unable to carry out activities of daily living independently will receive the services necessary to maintain good nutrition, grooming, personal and oral hygiene. Policy Interpretation and Implementation: 2. (a) hygiene (bathing, dressing, grooming, and oral care). Review of Resident #3's medical record revealed she was admitted to the facility on [DATE] with diagnoses that included in part.Anxiety Disorders, Depression, and Unspecified Psychosis. Review of Residents #3's Quarterly MDS with an ARD date…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-18 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to notify the Ombudsman in writing of resident transfer/discharge for 1 (Resident #68) of 3 residents reviewed for transfer/discharge. The total sample size was 26.Findings:Review of a facility policy on 03/18/2026 at 3:11 a.m. titled, Nursing Home Discharge Policy: Ombudsman Notification dated 01/16/2026 revealed the following in part .This policy outlines when and how the facility will notify the Long-Term Care Ombudsman of resident discharges to ensure compliance with federal regulations and Louisiana requirements. The facility will notify the Long-Term Care Ombudsman Program of discharges in accordance with federal and state regulations to protect resident rights and ensure safe transitions. Review of Resident #68's medical record revealed an admission date of 01/13/2026 and a discharge date of 02/20/2026. Resident #68 had diagnoses of Chronic Obstructive Pulmonary Disease, Chronic Systolic (Congestive) Heart Failure, and Chronic Atrial Fibrillation.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-18 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure that a resident with an identified mental disorder had a completed Preadmission Screening and Resident Review (PASRR) Level II form as required for 1 (#11) of 26 sampled residents.Findings: Review of the facility policy dated 01/16/2026 titled PASRR (Pre-admission Screening & Resident Review) Policy read in part.Purpose: This policy ensures compliance with the Preadmission Screening and Resident Review (PASRR) requirements for all residents admitted to the facility in accordance with Louisiana Department of Health (LDH) and federal regulations. A Review of Resident #11's medical record revealed an admission to the facility on [DATE] with diagnoses that included: Other Depressive Episodes, Major Depressive Disorder, Recurrent, Mild, Chronic Atrial Fibrillation, Other Schizophrenia, and Other Bipolar Disorder. Review of Resident #11's medical record revealed no Level II PASRR screening performed after the new diagnoses of Other Schizophrenia and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-18 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide necessary care and services for the provision of respiratory care in accordance with professional standards. The facility failed to ensure respiratory equipment/nebulizer was stored properly for 1 (Resident #8) of 1 residents reviewed for respiratory care. The total sample size was 26 residents. Findings:Review of a facility policy on 03/17/2026 at 1:35 p.m. titled, Nebulizer Tubing Policy dated 01/16/2026 revealed in part .Purpose: To ensure safe, effective, and infection-controlled use of nebulizer tubing and equipment for residents receiving aerosolized medications. Policy: Nebulizer tubing and equipment will be maintained, cleaned, and replaced according to infection control standards, manufacturer guidelines, and state/federal regulations. Procedure: 6. Store equipment in a clean, dry area between uses. Review of Resident #8's medical record revealed an admission date of 07/16/2025 with diagnoses which included in part .Hemiplegia and Hemiparesis Following Cerebral Infarction Affecting Left…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-18 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview the facility failed to maintain a medication error rate of less than 5% for 2 (Resident #12 and Resident #50) of 3 residents observed during medication administration. A total of 27 opportunities were observed which included 2 medication errors for a medication error rate of 7.41% Findings:Review of a facility policy titled Administering Medications with a revision date of 01/15/2026 read in part.Steps in the procedure: (6) Check the label on the medication and confirm the medication name and dose with the MAR. (8) Check the medication dose. Re-check to confirm the proper dose. (9) Prepare the correct dose of medication.Observation on 03/17/2026 at 8:24 a.m. revealed Resident #12 was administered Doxazosin Mesylate (anti-hypertensive) 2 Milligram Tablet by mouth by S4 LPN.Review of Resident #12's current Medication Administration Record (03/2026) revealed an order for Doxazosin Mesylate 4 Milligram Tablet by mouth two times a day.Observation on 03/17/2026 at 8:36 a.m. during medication administration by S4 LPN revealed Resident #50's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-18 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure drugs and biologicals used in the facility were stored in accordance with current accepted professional principles. The facility failed to: Ensure medications were not left at the bedside for 1 (Resident #8) of 26 sampled residents; and Ensure controlled substances were properly stored in a permanently affixed compartment in the medication refrigerator. Facility census was 65. Findings: Review of a facility policy on 03/17/2026 at 1:35 p.m. titled, Storage of Medications with a date of 01/16/2026 revealed in part .the facility shall store all drugs and biologicals in a safe, secure, and orderly manner. 8. Drugs shall be stored in an orderly manner in cabinets, drawers, carts, or automatic dispensing systems. Each resident's medications shall be assigned to an individual cubicle, drawer, or other holding area to prevent the possibility of mixing medications of several residents. 1. Resident #8 Review of Resident #8's medical record revealed an admission date of 07/16/2025 with diagnoses which included in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-18 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure infection control measures were practiced to provide a sanitary environment to help prevent the development and transmission of communicable diseases and infections for 1 (#1) of 1 residents observed for wound care.Findings:Review of Resident #1's electronic medical record revealed an admission date of 02/24/2026, and Medical Diagnoses included in part.Pneumonia, dehisced surgical wounds, chronic burn wounds, Neuralgia and Neuritis.Review of Resident #1's Physician's Orders reflected in part:Site # 1 superficial dehisced surgical wound to chest wall - clean with wound cleanser, pat dry with 4x4's, apply Triple Antibiotic Ointment, cover with bordered gauze every other day and as needed if soiled/dislodged,Site #4 chronic burn wound to right anterior hip - clean with wound cleanser, pat dry with 4x4's, apply Triple Antibiotic Ointment, cover with bordered gauze every other day and as needed if soiled/dislodged,Site #5 chronic burn wound to right anterior thigh - clean with wound cleanser, pat dry with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 27 citations
- Potential for harm · D2025-07-16 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure prompt resolution of an allegation of not providing proper Ileostomy care for 1 (Resident #1) of 3 (Resident #1, Resident #2, and Resident #3) sampled residents by failing to initiate a grievance for Resident #1.Findings: Review of the Facility's Policy titled Filing/Grievances/Complaints with a revision date of 01/22/2025 revealed in part.Policy Statement: Our facility will assist residents or his/her responsible party in filing grievances or complaints when such requests are made.Policy Interpretation and Implementation:3. Grievances and/or complaints may be submitted orally or in writing.5. Upon receipt of written grievance and/or complaint, the social services director will investigate the allegation and submit a written report of such findings to the administrator within 24 hours of receiving the grievance and/or complaint.7. The resident, or person filing the grievance and/or complaint in behalf of the resident, will be informed of the findings of the investigation and the actions that will be taken to correct…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-16 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to develop a person-centered care plan for 1 (Resident #2) of 3 (Residents #1, #2, and #3) sampled residents. The facility failed to develop a care plan related to feeding assistance for Resident #2.On 07/16/2025 at 10:39 a.m., review of facility policy titled, Care Plans, Comprehensive Person- Centered, with revision date of 01/15/25, revealed in part. A Comprehensive, person-centered care plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial, and functional needs is developed and implemented for each resident. A comprehensive, person-centered care plan will. describe the services that are to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being.On 07/16/2025 at 10:40 a.m., review of facility policy titled, Activities of Daily Living (ADLs), Supporting, with revision date of 01/15/25, revealed in part. Appropriate care and services will be provided to residents who are unable to carry out ADLs independently, with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-16 · tag F0691 — failed to provide colostomy / ostomy care — isolatedProvide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on Observation, interview and record review the facility failed to ensure that a resident who required Ileostomy services received such care consistent with professional standards of practice for 1 (Resident #1) of 3 (Resident #1, Resident #2, and Resident #3) sampled residents by failing to change Resident #1's ileostomy bag as needed.Findings: Review of the Facility's Policy titled Colostomy/Ileostomy Care with a review date of 01/25/2025 revealed in part.Purpose: The purpose of this procedure is to provide guidelines that will aid in preventing exposure of the resident's skin to fecal matter.Documentation: The following information should be recorded in the resident's medical record:1. The date and time the colostomy/ileostomy care was provided.2. The name and title of the individual (s) who provided the colostomy/ileostomy care.6. The signature and title of the person recording the data.Reporting: Report other information in accordance with facility's policy and professional standards of practice.Review of Resident #1's medical record revealed an admit date of 04/20/2022…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-20 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the Facility failed to provide respiratory care consistent with professional standards for 3 (Resident #10, Resident #17 and Resident #273) of 35 residents reviewed for respiratory care. The Facility failed to ensure respiratory equipment was properly changed, labeled and stored. Findings: Review of a Facility Policy titled Oxygen Administration with a revision date of 12/02/2024, revealed in part . All safety precautions and care of equipment shall be performed according to recommended State and Federal guidelines and facility procedures. Prefilled humidifier bottles and nasal cannulas/masks will be changed every week and PRN. All tubing and bottles are to be labeled each week when changed. When the tubing I not being used, it should be stored properly in a zip lock bag. Humidifiers are not required but are permitted with oxygen flow of 1-2 LPM. Resident #273 Review of Resident #273's medical record revealed an admit date of 02/06/2025 with diagnoses that included: Chronic Obstructive Pulmonary Disease, Pulmonary Fibrosis, Type 2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-20 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure drugs were stored in accordance with currently accepted professional principles by: 1. Failing to ensure an insulin vial was labeled with the date it was opened; 2. Failing to maintain accurate and complete documentation for medications in the emergency kit; 3. Having a loose pill in 1 (Cart A) of 1 medication cart checked for safe and secure storage; 4. Failing to ensure expired medications were not available for use; 5. Failing to document administration of controlled substances; 6. Failing to ensure a narcotic record included the strength of the medication; and 7. Failing to discard a controlled substance when it was discontinued. Findings: Review of the facility's policy entitled Insulin Administration dated 01/15/2025 revealed, in part .if opening a new vial, record the expiration date and time on the vial, and follow the manufacturer's recommendations for expiration after opening. Lantus insulin vials expire 28 days after opening. Review of the facility's undated policy entitled Emergency…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-02-20 · tag F0802 — failed to prepare enough nourishing food — patternProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to provide sufficient support personnel to effectively carry out the functions of the food and nutrition services. The facility failed to ensure meals were served timely according to the meal times posted. This deficient practice had the potential to affect the 62 residents that received meals from the facility kitchen. Findings: Review of the facility's Meal Times revealed the following in part: Dining Room: Breakfast 07:30 a.m., Lunch 11:30 a.m., and Supper 4:30p.m. Hall Trays (Cart): Breakfast 7:45 a.m., Lunch 12:00 p.m , and Supper 5:00p.m. Review of the facility's policy titled Frequency of Meals dated 06/2003 read in part . 1. At least three meals or their equivalent are served daily, at regular times. Observation on 02/17/2025 at 12:35 p.m. revealed kitchen staff began to serve lunch to residents in the dining room. Observation revealed the lunch meal service began 1 hour and 5 minutes past the posted lunch meal service time.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-02-20 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure that pureed foods were prepared by methods which conserved nutritional value for 11 (#6, #7, #10, #12, #15, #26, #30, #45, #55, #61, and #224) of 11 Residents who were ordered and served pureed diets. Findings: Record Review of the facility's current, undated policy titled Standardized Recipes read in part . Standardized recipes shall be developed and used in preparation of foods. Record Review of the facility's current, undated Cook Job Description read in part . Responsibilities: Follows menu and recipes to prepare food. Record Review of the facility's approved 2024 Fall/Winter Lunch Menu revealed the facility was on Week: 3, Day: Monday: Red beans and Sausage, Steamed Rice, Club Spinach, Cornbread, Caramel Sour Cream Cake for Dessert, and Beverage/Water. Alternate Menu item: Beef Patty (hamburger steak). Record Review of the facility's approved recipe for Pureed steamed rice read in part . Ingredients: Serving size 15: 11.25 ½ cups Seamed Rice, 1 cup and 1 tablespoon of Whole Milk, and ½ cup and 1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-20 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development of communicable diseases and infection by: 1. failing to ensure staff decontaminated reusable medical equipment between residents, 2. failing to ensure staff washed their hands or applied an alcohol-based hand rub before and after direct contact with residents, 3. failing to ensure Enhanced Barrier Precautions (EBP) were utilized for 1 (Resident #9) of 1 resident sampled for Dialysis, 4. failing to ensure oxygen was properly stored in a sanitary manner that prevented the transmission of infection. Findings: Review of the facility's policy entitled Cleaning and Disinfection of Resident-Care Items and Equipment dated 01/13/2025 revealed, in part .Reusable resident care equipment will be decontaminated between residents. Review of the facility's undated policy entitled Infection Control…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-20 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview the facility failed to ensure that each Resident was treated with respect and dignity in a manner and in an environment that promotes maintenance or enhancement of his or her quality of life for 2 (#32 and #19) of 2 Residents reviewed for dignity. The facility failed to ensure: 1. Resident #32, who was seated at a table with another Resident, was served his meal at the same time; and 2. Resident #19 was free from facial hair. Findings: Review of the facility's policy titled Quality of Life- Dignity dated 01/15/2025 read in part . Each resident shall be cared for in a manner that promotes and enhances quality of life, dignity, respect, and individually. 1. Residents shall be treated with dignity and respect at all times. 3. Residents shall be groomed as they wish to be groomed (hair styles, nails, facial hair, etc.). Resident #32 Observation on 02/18/2025 at 11:58 a.m. revealed all residents seated in the dining room with the exception of Resident #32 had been served their lunch meal tray. Interview on 02/18/2025 at 11:58 a.m. with S15 CNA revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-20 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to consult with the resident's physician when there was a significant change in the resident's physical status for 1 (#72) of 3 (#49, #71, and #72) closed records reviewed. Findings: Record Review on 02/20/2025 of the facility's policy dated 01/15/2025 titled Change in Resident's Condition or Status read in part Policy statement: Our facility shall promptly notify the resident, his or her attending Physician, and representative of changes in the resident's medical/mental condition and/or status (e.g., changes in level of care, billing/payments, residents rights, etc.) Policy: 1.The nurse will notify the resident's Physician or physician on call when they there has been a (an): a. Accident or incident involving the resident d. Significant change in resident's physical/emotional/mental condition. Review of Resident #72's medical record revealed an admit date of 12/06/2024 with diagnoses that included: Heart Failure, Coronary Angioplasty Implant and Graft, Essential Hypertension, Type 2 Diabetes Mellitus, and Dementia. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-20 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the security and confidentiality of medical records. Findings: On 02/20/2025, review of the facility's policy entitled Electronic Medical Records dated 12/23/2024 revealed, in part .computer screens with resident's information will be placed in privacy mode or covered when the employee is not present. Observation on 02/19/2025 at 9:02 a.m. revealed Cart A in Hall A with the electronic medical record (EMR) screen open and visible. There was no employee present. The surveyor remained with Cart A until a staff member approached Cart A. The staff member identified herself as S7LPN. An interview on 02/19/2025 at 9:15 a.m. with S7LPN confirmed she was currently using Cart A to provide medications to residents on Hall A. S7LPN confirmed the computer screen with resident's information was not closed when she was away from the medication cart, but should have been. An interview 02/19/2025 at 9:40 a.m. with S6ADON confirmed computer screens with resident information should be closed and not visible when staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-20 · tag F0636 — isolatedAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete a Discharge Minimum Data Set (MDS) assessment upon discharge for 1 (Resident #28) of 1 resident sampled for Resident Assessment. Findings: Record review revealed Resident #28 was admitted on [DATE] and discharged on 12/14/2024. Review of Resident #28's MDS record revealed no Discharge MDS assessment. An interview on 02/19/2025 at 1:00 p.m. with S6ADON confirmed she was responsible for completion of MDS assessments. S6ADON confirmed she did not complete a Discharge MDS assessment when Resident #28 was discharged , but should have. An interview on 02/19/2025 at 2:52 p.m. with S6ADON revealed she had submitted a Discharge MDS assessment for Resident #28. She provided a CMS Submission Report dated 02/19/2025 at 3:46 p.m. which revealed, in part .Target date of 12/14/2024 .assessment completed late, more than 14 days after the Assessment Reference Date (ARD).
- Potential for harm · D2025-02-20 · tag F0637 — isolatedAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview the facility failed to complete a significant change MDS within 14 calendar days after determining there was a significant change in residents status for 1 (#7) of 35 sampled resident's. Findings: Record Review of the facility's current policy titled MDS dated 01/15/2025 read in part . Our facility will complete, conduct, and submit resident assessments in accordance with current federal and state submission timeframes. Record Review of Resident #7's medical record revealed an admission date of 03/25/2019. Resident #7 had diagnoses that included in part . Parkinson's Disease, Unspecified Psychosis, and Depression. Record Review of a MDS State Optional Assessment with ARD of 12/17/2024 revealed Resident #7's BIMS was not assessed, due to being rarely understood. Resident #7 was dependent on staff with 2 person physical assistance required for Bed Mobility, Transfers, and Toileting, and 1 person physical assistance required for Eating. Record Review of Resident #7's paper chart revealed a written order dated 02/03/2025: Admit resident to hospice…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-20 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide services that meet professional standards of quality. The facility failed to revise the care plan interventions to prevent development of a wound for 1 (Resident #43) of 3 residents (Resident #10, Resident #43, and Resident #223) sampled for skin conditions. Findings: Review of the facility's policy entitled Care Plans, Comprehensive Person-Centered dated 01/15/2025 revealed, in part, the Interdisciplinary Team (IDT) develops and implements a comprehensive, person-centered care plan for each resident. The care plan will describe the services that are furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being. Assessments of residents are ongoing and care plans are revised as information about the residents and the residents' conditions change. Record review revealed Resident #43 was admitted on [DATE] with diagnoses including, in part, Hemiplegia and Hemiparesis following a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews and record review the facility failed to ensure the resident's environment remained as free of accidents/ hazards as possible for 1 (#13) resident reviewed for accidents. The facility failed to repair a crack in the parking lot's concrete which resulted in a fall for Resident #13. Total sample size was 35. Findings: Review of Resident #13's medical record revealed an admit date of 09/29/2023 with diagnoses which included in part .Chronic Systolic (Congestive) Heart Failure, Pain Unspecified, Cognitive Communication Deficit, Unspecified Lack of Coordination, and Muscle Weakness. Review of Resident #13's Quarterly MDS with ARD of 12/29/2024 revealed Resident #13 had a BIMS score of 9 indicating moderate cognitive impairment. Resident #13 required supervision or touching assistance for walking 10 feet and partial/moderate assistance for walking 150 feet. The MDS indicated Resident #13's ability to walk 10 feet on uneven or sloping surfaces (indoor or outdoor) should not be attempted due to a medical condition or safety concerns. Review of Resident #13's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-20 · tag F0732 — isolatedPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview the facility failed to post nurse staffing information on a daily basis that included the resident census, and total number and actual hours worked by RNs, LPNs and CNA staff directly responsible for resident care per shift. The facility census was 64. Findings: Observation on 02/17/2025 at 12:30 p.m. revealed a form for Daily Nursing Census dated 02/17/2025 was posted on a bulletin board near the nurse's station. Daily staffing hours required, and daily staffing hours provided were not posted on the form. Observation on 02/18/2025 at 9:51 a.m. revealed a form for Daily Nursing Census dated 02/18/2025 was posted on a bulletin board near the nurse's station. Daily staffing hours required, and daily staffing hours provided were not posted on the form. Observation on 02/18/2025 at 12:49 p.m. revealed forms for Daily Nursing Census dated 02/10/2025- 02/18/2025 did not have daily staffing hours required and daily staffing hours provided documented on the forms. Interview on 02/18/2025 at 12:55 p.m. with S2 DON to review 02/10/2025- 02/18/2025 Daily…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-20 · tag F0814 — failed to dispose of garbage properly — isolatedDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview the facility failed to ensure garbage and refuse were disposed of properly. This deficient practice had the potential to affect all 64 residents who resided in the facility. Findings: Review of a facility policy on 02/17/2025 at 2:32 p.m. titled, Garbage and Rubbish Disposal with an unknown original date and a revised date of 06/2023 revealed in part .Garbage and rubbish shall be disposed of in accordance with current state laws regulating such matters .5. Garbage and rubbish containing food wastes shall be stored so as to be inaccessible to vermin .8. Outside dumpsters provided by garbage pickup services must be kept closed and free of litter around the dumpster area . Observation on 02/17/2025 at 8:50 a.m. of the facility dumpster area accompanied by S4 Maintenance Supervisor revealed there were two facility dumpsters. Both dumpster's top lids were opened and both dumpster's side door was opened. Observed several bags of trash piled in both dumpsters. One dumpster's top lid was unable to close properly due to being broken completely off. Observed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-19 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview the facility failed to ensure an allegation of sexual abuse was reported to the State Survey Agency immediately but not later than 2 hours after the sexual abuse was reported for 1 (Resident #1) of 4 (Resident #1, Resident #2, Resident #3 and Resident #4) sampled residents. The facility also failed to report a fracture of unknown origin for 1 (Resident #2) of 4 (Resident #1, Resident #2, Resident #3, and Resident #4) sampled residents. Findings: Review of the facility's undated policy titled Abuse Investigation and Reporting revealed in part . Policy Statement All reports of resident abuse, neglect, exploitation, misappropriation of resident property, mistreatment and/or injuries of unknown source (abuse) shall be promptly reported to local, state and federal agencies (as defined by current regulations) and thoroughly investigated by facility management. Findings of abuse investigations will also be reported. Resident #1 Review of Resident #1's medical record revealed an admit date of 10/17/2024 with diagnoses that included in part . Pain…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-19 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to thoroughly investigate and allegation of sexual abuse for 1 (Resident #1) of 4 (Resident #1, Resident #2, Resident #3 and Resident #4) of 4 sampled residents. Findings: Review of the facility's undated policy titled Abuse Investigation and Reporting revealed in part . Policy Statement All reports of resident abuse, neglect, exploitation, misappropriation of resident property, mistreatment and/or injuries of unknown source (abuse) shall be promptly reported to local, state and federal agencies (as defined by current regulations) and thoroughly investigated by facility management. Findings of abuse investigations will also be reported. Review of Resident #1's medical record revealed an admit date of 10/17/2024 with diagnoses that included: Pain Unspecified, Anxiety Disorder Unspecified, Depression Unspecified, Bipolar Disorder Unspecified, and Encounter for surgical aftercare following surgery on the skin and subcutaneous tissue. Review of Resident #1's admission MDS with an ARD of 11/11/2024 revealed Resident #2 had a BIMS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-19 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to develop a comprehensive care plan with appropriate interventions after a fall for 1 (Resident #1) of 4 (Resident #1, Resident #2, Resident #3, and Resident #4) sampled residents. Findings: Review of Resident #1's medical record revealed an admit date of 10/17/2024 with diagnoses that included in part . Pain Unspecified, Anxiety Disorder Unspecified, Depression Unspecified, Bipolar Disorder Unspecified, and Encounter for surgical aftercare following surgery on the skin and subcutaneous tissue. Review of Resident #1's admission MDS with an ARD of 11/11/2024 revealed Resident #1 had a BIMS score of 13 indicating intact cognition. The MDS revealed Resident #1 required limited assistance with bed mobility and eating, and extensive assistance with transfers and toilet use. Review of Resident #1's Care Plan with a review date of 02/12/2025 revealed in part .11/12/2024 Fall Actual from wheelchair with interventions that included: Refer to inpatient Behavioral Unit, Return to facility from Emergency Room-not a danger to self at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-01-10 · tag F0908 — failed to keep essential equipment working — widespreadKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and observations the facility failed to ensure all mechanical, electrical, and patient care equipment were maintained in a safe operating condition. The facility failed to ensure the walk-in freezer was functioning properly. The deficient practice had the potential to affect the 52 residents that received meals prepared in the kitchen. Findings: Review of the Facility's policy titled Dietary Equipment read in part . All Kitchen equipment (ovens, refrigerator/freezers, compartment sink, dishwasher, etc.) will be maintained and operated per manufacturer specifications. An observation on 01/08/2023 at 8:50 a.m. accompanied by S9 Dietary Manager revealed a large amount of frost and ice noted on floor on the outside of the walk in freezer entrance door. Inside the freezer a thick layer of frost covered all crates and food boxes. Ice [NAME] were observed hanging from the 2 fans inside the freezer. Upon exiting the freezer, the door did not appear to seal, leaving a small gap, after attempting to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-10 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview the facility failed to ensure a resident's right to formulate an advanced directive was properly reflected in the resident's medical record for 1 (#38) of 1 resident reviewed for advance directives. The facility failed to ensure all medical records regarding code status consistently reflected the resident's wishes to be a DNR (Do Not Resuscitate). The total sample size was 32. Findings: Review of the facility's policy titled Advance Directives read in part . The Director of Nursing Services or designee notifies the attending physician of advance directives (or changes in advance directives) so that appropriate orders can be documented in the resident's medical record and plan of care. Review of Resident # 38's Electronic Medical Record revealed an admit date of 01/11/2023 with diagnoses that included: Chronic Kidney Disease, Type 1 Diabetes Mellitus, Atrial Fibrillation, End Stage Renal Disease, and Congestive Heart Failure. Review of Resident #38's Face Sheet revealed the code status as Full Code. Review of Resident #38's 01/2024 Physician's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-10 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview the facility failed to issue a Notice of Medicare Non-Coverage (NOMNC) in a timely manner to residents or his or her responsible parties for 2 (Resident #164 and Resident #165) of 3 (Resident #2, Resident #164 and Resident #165) residents reviewed for Beneficiary Notification. The facility failed to issue NOMNC at least two days prior to the end of Medicare Part A coverage to allow the right to appeal the discharge. Findings: #164 Review of Resident #164's Beneficiary Notification Review revealed in part .Resident #164's Medicare covered Part A services started on 12/04/2023 and his last Medicare Part A covered day was 12/06/2023. Review of Resident #164's NOMNC revealed Resident #164's last covered day of Medicare Part A service was 12/06/2023. Review revealed Resident #164's representative signed the NOMNC on 12/05/2023 to acknowledge she received and understood the notice. #165 Review of Resident #165's Beneficiary Notification Review revealed in part .Resident #165's Medicare covered Part A services started on 06/02/2023 and her last Medicare…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-10 · tag F0640 — isolatedEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to transmit a MDS (Minimum Data Set) Assessment within 14 days of completion for 1 (Resident #53) of 1 sampled residents with MDS record over 120 days old. Findings: Review of an MDS transcription report revealed an entry assessment for Resident #53 with an ARD of 04/06/2023 and a discharge assessment with an ARD of 10/24/2023 had been transmitted on 01/09/2023. Interview on 01/10/2024 at 9:19 a.m. with S2 ADON revealed she was responsible for transmitting MDS Assessments. S2 ADON confirmed Resident #53's MDS Assessments had not been transmitted timely and should have been.
- Potential for harm · Dcited before2024-01-10 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review and interviews the facility failed to implement a comprehensive person-centered care plan for 1 (#33) of 32 sampled residents. The facility failed to ensure Resident #33 was provided a hand roll as directed in the plan of care. Findings: Review of Resident #33's medical records revealed an admit date of 02/28/2020 with diagnoses that included: Essential HTN, Unspecified Dementia, Anxiety Disorders, Dysphagia, Primary Osteoarthritis, and Hyperlipidemia. Review of Resident #33's annual MDS with an ARD of 12/26/2023 revealed a BIMS score of 0, indicating severe cognitive impairment. Resident #33 was dependent on staff for eating, oral hygiene, toileting, dressing, personal hygiene, and bathing. Review of Resident #33's Care Plan with a review date of 03/26/2024 revealed in part .Resident requires assistance with hand roll to right hand contracture. Assist with the correct application of braces/splints, assist with the application according to scheduled wearing time, and monitor skin under the devices for irritation or breakdown. An observation on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-10 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure that residents who were unable to carry out ADLs (Activities of Daily Living) received the necessary services to maintain good grooming and personal hygiene. The facility failed to provide nail care for 2 (Resident #40 and Resident #33) of 4 (Resident #2, Resident #29, Resident #33, and Resident #40) residents sampled for ADLs. Findings: Review of the facility policy titled: Fingernail/Toenail Care, revealed in part .Nail care includes daily cleaning and regular trimming. #40 Review of Resident #40's Comprehensive Plan of Care revealed in part . Requires staff assistance with ADL's. Clean/trim fingernails/toenails daily & prn. Review of Resident #40's Physician's Orders revealed in part . 05/01/2023 Nurse to ensure nail care is performed daily. Review of Resident #40's December 2023 MAR revealed in part .Nurse to ensure nail care is performed daily. Observation on 01/08/2024 at 9:50 a.m. revealed contractures to Resident #40's bilateral lower extremities and foot drop to both feet. Resident #40's toe…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-24 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure that a resident's person-centered plan of care for use of a winged mattress to his bed was followed for 1 (#1) of 3 (#1, #2, and #3) sampled residents. The facility had a total census of 63. Findings: Review of Resident #1's clinical record revealed an admit date [DATE] with diagnoses which included: Unspecified Dementia, Seizures, Depressive episodes, Anxiety disorders, Type 1 Diabetes Mellitus, History of Falling and Fracture of the Skull and Facial Bones left side. Review of Resident #1's Quarterly MDS with an ARD of 08/01/2023 revealed a BIMS score of 10 (indicating moderately impaired cognition), and required extensive assistance of one person with transfers and toilet use. Resident #1 had no impairment of ROM to his upper or lower extremities. Review of Resident #1's care plan with a review date of 08/02/2023 revealed he had a fall from his bed on 07/25/2023 with interventions that included a winged mattress to his bed.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$47,067 in federal fines across 1 penalty. 1 Medicare payment denial on record.
- $47,067 — penalty dated 2025-02-20
- Medicare payment denial — starting 2025-03-25 for 24 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to PARAMOUNT HEALTHCARE CONSULTANTS — 14 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.4 | -1.4 vs chain |
| Health inspection | 1 of 5 | 2.9 | -1.9 vs chain |
| Staffing | 2 of 5 | 2.3 | -0.3 vs chain |
| Quality measures | 2 of 5 | 2.0 | ≈ chain avg |
The other 13 homes this chain runs (chain average 2.4★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| JOE KENNETH NEWTON JR. QSST TRUST | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 11% | since 08/19/2017 |
| KELLY DELANE NEWTON ZIMMERER QSST TRUST | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 11% | since 08/19/2017 |
| KRISTI LYNN NEWTON OWENS QSST TRUST | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 11% | since 08/19/2017 |
| DUPREE, DORIS | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 11% | since 12/06/2021 |
| MYRICK, FRED | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 33% | since 03/15/2001 |
| REDD, SHARON | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 11% | since 12/06/2021 |
| VIDRINE, TERESA | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 11% | since 12/06/2021 |
| PROFESSIONAL HEALTH SERVICES, INC | Organization | 5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNF | — | since 08/19/2017 |
| SMITH, DAWNE | Individual | CORPORATE DIRECTOR | — | since 01/01/2014 |
| SWILLEY, SHAWN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 09/01/2024 |
| PARAMOUNT HEALTHCARE CONSULTANTS, LLC | Organization | ADP OF THE SNF | — | since 01/01/2018 |
| INGRAM, JOHNNY | Individual | ADP OF THE SNF | — | since 01/15/2015 |
CMS files one row per role, so the 21 rows in the source record cover these 12 parties — each is shown once here with every role it holds. Nothing is omitted.
5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 73% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.2M paid to related parties — landlords or management companies under common ownership — equal to about 19% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in LA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Louisiana Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 195516. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-18, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.