Metairie Health Care Center

Location & what’s nearby

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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

42.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 44 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

Met the expected recovery: 47.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 21 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.38 therapist hours per resident per day in 2026Q1 — more than 65% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 9% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

Staffing

How full it usually is: this home is certified for 202 beds and averages 88.3 residents a day — about 44% occupied, or roughly 114 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.53 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.13 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.20 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.08 hrs/resident/day on weekends vs 3.72 on weekdays — 17% thinner on weekends. RN hours go from 0.15 to 0.10 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 40% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

38 citations, most serious first. The 13 most serious are shown; the remaining 25 are one tap away and print in full.

• Immediate jeopardy · Kcited before2024-12-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
  Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews the facility failed to ensure residents, who had a history of unsafe smoking used a safety smoking device and was supervised while smoking for 3 (Resident #31, Resident #15 and Resident #53) of 3 (Resident #15, Resident #31, and Resident #53) sampled residents reviewed for unsafe smoking. This deficient practice resulted in an Immediate Jeopardy situation on 12/16/2024 at 9:50 a.m. when Resident #31, a resident identified by the facility as an unsafe smoker with moderate cognitive impairment, was observed smoking without the use of a smoking apron (a safety device which provides protection against burns to clothing and/or skin) and without staff supervision. Resident #31's care plan, initiated on 10/02/2024, included Resident #31 was an unsafe smoker, was required to wear a smoking apron, and required staff supervision while smoking. S1Administrator was notified of the Immediate Jeopardy situation on 12/16/2024 at 5:52 p.m. This deficient practice had the…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Immediate jeopardy · K2024-12-19 · tag F0835 — failed to run the facility competently — pattern
  Administer the facility in a manner that enables it to use its resources effectively and efficiently.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on interviews, observations, and policy review the administrative staff failed to use its resources effectively and efficiently to attain or maintain the highest practicable physical, mental, and psychosocial well-being of residents by overseeing the effective implementation of the facility's smoking policy and procedure for monitoring and supervision for 3 (Resident #15, Resident #31, and Resident #53) of 3 (Resident #15, Resident #31, and Resident #53) residents identified as unsafe smokers. This lack of administrative oversight resulted in Immediate Jeopardy situation on 12/16/2024 at 9:50 a.m., when facility staff failed to ensure implementation of their smoking policy when an unsafe smoker (Resident #31) was observed smoking on the smoking patio, in possession of a cigarette and a lighter, alone, and without supervision. S1Administrator was notified of the Immediate Jeopardy on 12/17/2024 at 3:58 p.m. This deficient practice had the likelihood to cause more than minimal harm to the 3 residents (Resident #15, Resident #31, and Resident #53) identified as unsafe smokers.…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Administration Deficiencies · Deficient, Provider has date of correction
• Actual harm · Gcited before2024-01-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
  Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility failed to ensure two Certified Nursing Assistants (CNAs) used a mechanical lift to transfer a resident who was dependent on staff for transfers from the bed to the wheelchair as indicated on their plan of care. This deficient practice resulted in an actual harm when a CNA transferred Resident #10 alone via the mechanical lift from the bed to the wheelchair when the strap on the lift pad broke causing Resident #10 to fall to the floor which resulted in a closed fracture of the left hip and laceration of right lower leg. The left hip fracture required surgery for an Open Reduction and Internal Fixation (ORIF) and the laceration to the right leg required sutures. This deficient practice was identified for 1 (Resident #10) of 14 sampled residents who required mechanical lift transfer. Findings: Record review revealed, in part, Resident #10 was admitted to the facility on [DATE] with a diagnosis, in part, of Morbid Obesity. Review of Resident #10's Quarterly…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · E2025-12-17 · tag F0697 — failed to manage pain — pattern
  Provide safe, appropriate pain management for a resident who requires such services.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on interviews and record reviews, the facility failed to ensure staff administered a resident's scheduled pain medication as ordered for 1 (Resident #2) of 1 sampled residents investigated for pain. Findings: Review of the facility's Administering Medications policy, revised April 2019, revealed in part, medications should be administered in accordance with the prescriber's orders, including any required time frame and needs and benefits of the resident. Further review of the policy revealed if the dosage is believed to be inappropriate or excessive for a resident, or a medication has been identified as having potential adverse consequences the nurse should contact the prescriber. Review of Resident #2's record revealed, in part, Resident #2 was admitted to hospice services on 07/26/2023. Review of Resident #2's December 2025 physician's orders revealed, in part, Resident #2 had an order for Hydrocodone-Acetaminophen tablet 5-325 milligrams (mg) by mouth four times daily for unspecified pain with a start date of 07/01/2024. Review of Resident #2's Minimum Data Set with an…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Ecited before2025-12-17 · tag F0755 — failed to provide safe pharmacy services — pattern
  Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, interviews and record reviews, the facility failed to ensure:1. Narcotic logs were accurately reconciled for a resident (Resident #2); and, 2. Medications were available to be administered as ordered for a resident (Resident #2). This deficient practice was identified for 1 (Resident #2) of 1 sampled residents reviewed for pharmacy services. Findings: 1.Review of the facility's undated Controlled Drug policy and procedure revealed, in part, the inventory of the controlled drugs must be recorded on narcotic records and signed for correctness of count. If a discrepancy is found, residents' orders are to be checked and chart should be reviewed to see if a narcotic has been administered and not recorded. If the cause of the discrepancy cannot be located, report the matter to the supervisor. Review of Resident #2's Narcotics and Controlled Drug records from 11/29/2025 at 9:30AM through 12/07/2025 at 9:00PM revealed, in part, S14Licensed Practical Nurse (LPN) documented she administered Hydrocodone-Acetaminophen 5-325 milligrams (mg) 1 tablet on 12/07/2025 at 9:00PM…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Pharmacy Service Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Ecited before2025-12-17 · tag F0812 — failed to store, cook, and serve food safely — pattern
  Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, interviews, and record review, the facility failed to ensure all opened food items contained an opened and/or discard date for 1 (Cooler #1) of 1 sampled coolers observed during kitchen observations.Findings:Review of the 2022 United States Food and Drug Administration's Food Code revealed, in part, commercially processed food which was prepared and packaged by a food processing plant shall be clearly marked, at the time the original container was opened and if the held food was held for more than 24 hours, indicate the date or day by which the food shall be consumed, sold, or discarded.Observation on 12/15/2025 at 9:05AM of Cooler #1 revealed the following items were opened without an opened and/or discard date documented, in part:-one large package of shredded lettuce which was greenish brown in color;-one large bag of white shredded substance; and,-a 2.5 pound bag of sliced ham.In an interview on 12/15/2025 at 8:50AM, S10Dietary Manager stated the above food packages should have had an opened and/or discard date written on the outside of the packages. In an…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
• Potential for harm · E2025-12-17 · tag F0842 — failed to keep accurate, complete medical records — pattern
  Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on interviews and record reviews, the facility failed to maintain accurate documentation of the electronic medication administration record (eMAR) and the narcotic and controlled drug records for 1 (Resident #2) of 1 sampled residents reviewed for accurate documentation. Findings:Review of Resident #2's December 2025 eMAR revealed, in part, S13Licensed Practical Nurse (LPN) documented she administered Resident #2 Hydrocodone-Acetaminophen 5-325 milligrams (mg) 1 tablet on 12/10/2025 at 8:00PM, 12/13/2025 at 8:00PM, 12/14/2025 at 8:00PM, and 12/16/2025 at 5:00PM. Review of Resident #2's Hydrocodone-Acetaminophen 5-325 mg narcotic and controlled drugs record revealed, in part, no evidence of the 12/10/2025 at 8:00PM, 12/13/2025 at 8:00PM, 12/14/2025 at 8:00PM, and 12/16/2025 at 5:00PM doses had been documented on the narcotic and controlled drug record. In an interview on 12/17/2025 at 10:00AM, S2Director of Nursing (DON) indicated Resident #2's eMAR and Narcotic and Controlled Drug record did not match and the documentation was not accurate. In a telephone interview on…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2025-12-17 · tag F0582 — isolated
  Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on interviews and record reviews, the facility failed to issue a Notice of Medicare Non-Coverage (NOMNC) to a resident or his/her responsible party prior to the discontinuation of Medicare Part A services for 1 (Resident #46) of 3 residents reviewed for Beneficiary Notification. Findings:Review of Resident #46's NOMNC revealed, in part, the effective date of coverage for current skilled nursing facility services would end on 10/30/2025 and was signed by Resident #46 on 10/30/2025. Review of Resident #46's Physical Therapy Discharge Summary revealed, in part, a start date of 08/26/2026, a discharge date of 09/30/2025. Further review revealed the reason for Resident #46's therapy discharge was Resident #46's highest practical level was achieved. In an interview on 12/17/2025 at 1:25PM, S17Social Services indicated the NOMNC for Resident #46 should have a service end date of 09/30/2025, and should have been signed by Resident #36 no later than 09/28/2025, and was not. In an interview on 12/17/2025 at 1:50PM, S2Director of Nursing indicated the NOMNC for Resident #46 should have…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2025-12-17 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
  Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observations and interviews, the facility failed to ensure a resident's tube feeding pump (a pump that delivers liquid nutrients directly into a person's stomach or small intestine) and the tube-feeding pump's pole were maintained in a sanitary manner for 1 (Resident #1) of 3 residents sampled for tube feedings. Findings: Observation on 12/15/2025 at 11:21AM revealed Resident #1's tube feeding pole and pump was observed to have a dried beige substance covering the tube-feeding pump and the bottom of the tube-feeding pole.Observation on 12/16/2025 at 12:00PM revealed Resident #1's tube feeding pole and pump was observed to have a dried beige substance covering the tube-feeding pump and the bottom of the tube-feeding pole.Observation on 12/17/2025 at 11:20AM revealed Resident #1's tube feeding pole and pump was observed to have a dried beige substance covering the tube-feeding pump and the bottom of the tube-feeding pole.In an interview on 12/17/2025 at 12:05PM, S3Licensed Practical Nurse indicated Resident #1's tube feeding pump and pole should have been cleaned and should…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · E2025-09-03 · tag F0944 — pattern
  Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on record reviews and interviews, the facility failed to ensure direct care staff were provided Quality Assurance and Performance Improvement (QAPI) training for 5 (S10Certified Nursing Assistant [CNA], S12CNA, S14CNA, S15CNA, S16CNA) of 5 (S10CNA, S12CNA, S14CNA, S15CNA, S16CNA) sampled direct care staff investigated for training requirements. Findings:Review of S10CNA's personnel record revealed, in part, S10CNA had a date of hire of 10/18/2021. Further review revealed S10CNA did not receive QAPI training since hire. Review of S12CNA's personnel record revealed, in part, S12CNA had a date of hire of 06/25/2024. Further review revealed S12CNA did not receive QAPI training since hire. Review of S14CNA's personnel record revealed, in part, S14CNA had a date of hire of 04/15/2025. Further review revealed S14CNA did not receive QAPI training since hire. Review of S15CNA's personnel record revealed, in part, S15CNA had a date of hire of 12/12/2022. Further review revealed S15CNA did not receive QAPI training since hire. Review of S16CNA's personnel record revealed, in part, S16CNA…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Administration Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2025-09-03 · tag F0838 — failed to assess facility resources and resident needs — isolated
  Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
  What the surveyor found here — the official record, unedited, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the facility assessment included active involvement from direct care staff, residents, and residents' representatives in its development. Findings:Review of the facility assessment dated [DATE] revealed, in part, a resident and resident representative and direct care staff, including a Registered Nurse (RN), Licensed Practical Nurse (LPN) and a Certified Nursing Assistant (CNA) were not included in the development of the facility's assessment. In an interview on 09/03/2025 at 12:52PM, S1Administrator confirmed he had no documentation the facility assessment dated [DATE] was developed with any of the above mentioned staff, residents, and/or residents' representatives.

  Administration Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2025-09-03 · tag F0880 — failed to prevent and control infections — isolated
  Provide and implement an infection prevention and control program.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observations, interviews, and record reviews, the facility failed to ensure staff wore proper personal protective equipment (PPE) for a resident on Enhanced Barrier Precautions (EBP) and ensure staff performed hand hygiene during a percutaneous endoscopic gastrostomy (PEG) tube (a medical device that provides nutrition, fluids, and medications directly into the stomach) dressing change for 1 (Resident #2) of 2 (Resident #2, Resident #3) sampled residents observed for indwelling device care. Findings: Review of the facility's undated EBP policy and procedure revealed, in part, gloves were to be used during high-contact resident care activities for residents with indwelling medical devices such as feeding tubes (a general term for PEG tube). Review of facility's Handwashing/Hand Hygiene policy and procedure, revised on 12/2009 revealed, in part, employees must wash their hands before and after direct resident contact, before and after handing invasive devices, after handling soiled or used dressings, and after removing gloves. Review of Resident #2's August 2025 physician's…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Infection Control Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2025-07-22 · tag F0583 — failed to protect personal privacy — isolated
  Keep residents' personal and medical records private and confidential.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, interviews, and record review the facility failed to maintain privacy and confidentiality of medical records observed during a medication pass for 1 (Resident R4) of 1 (Resident R4) random resident observed. Findings: Review of the facility's policy titled Resident Rights, dated 02/2017, revealed, in part, federal and state laws guarantee the right to privacy and confidentiality to all resident of the facility.Observation on 07/21/2025 at 9:25AM revealed S6Licensed Practical Nurse (LPN) stepped away from her computer in the hallway to administer Resident R4's medication in Resident R4's room. Further observation revealed the unattended computer screen visibly displayed and allowed access to Resident R4's private medical information.In an interview on 07/22/2025 at 9:28AM, S6LPN confirmed she should not have allowed Resident R4's private medical information to be visible and accessible when she left her computer unattended in the hallway. S6LPN indicated her action was a Health Insurance Portability and Accountability Act (HIPAA) violation.In an interview on…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Fines & penalties

$132,895 in federal fines across 2 penalties. 1 Medicare payment denial on record.

• $72,360 — penalty dated 2024-12-19
• $60,535 — penalty dated 2024-01-26
• Medicare payment denial — starting 2025-01-23 for 34 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to INSPIRED HEALTHCARE MANAGEMENT — 6 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

CMS files one row per role, so the 14 rows in the source record cover these 8 parties — each is shown once here with every role it holds. Nothing is omitted.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

This home reported $2.1M paid to related parties — landlords or management companies under common ownership — equal to about 23% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in LA