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Vantage at Sudbury LLC

136 Boston Post Road, Sudbury, MA 01776 · For profit - Corporation · 142 certified beds · (978) 443-2722 Medicare & Medicaid certified

Call the home — (978) 443-2722 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citation — no harm found (F0604) — cited Mar 2026Behavioral-health or dementia-care citation — no harm found (F0758)1 actual-harm citation$15,672 in federal fines
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • a high payroll-based staffing rating (4/5)
  • lower-than-typical staff turnover (32% vs 45% nationally) — better care continuity
Worth asking about
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (44) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $15,672 in federal fines (most recent 2023-11-02)
  • its payroll-based staffing score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its facility-reported quality-measure rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 2 of 5

Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
1/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
84 Andrew Ave Ste 5 · (774) 806-2101 · Call to confirm hours
Pharmacy
447 Boston Post Rd · (978) 443-6311 · Call to confirm hours
Grocery
Duck Soup1.1 mi
365 Boston Post Rd · (978) 443-3825 · Call to confirm hours
Park
18 Wolbach Rd · (978) 443-5588 · Typically dawn to dusk
Place of worship
225 Boston Post Rd

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased23.3%16.4%15.4%worse
Long-stay residents who lose too much weight2.5%5.1%5.4%better
Long-stay residents with a catheter left in their bladder1.1%0.8%0.9%worse
Long-stay residents with a urinary tract infection0.0%1.8%2.0%better
Long-stay residents with depressive symptoms10.6%15.5%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury5.1%3.4%3.3%worse
Long-stay residents whose ability to walk worsened17.0%15.4%16.1%typical
Long-stay residents on antianxiety or hypnotic medication31.3%19.5%18.9%worse
Long-stay residents given the seasonal flu vaccine89.8%94.8%95.3%typical
Long-stay residents with pressure ulcers6.0%4.2%4.7%worse
Long-stay residents with worsening bladder/bowel control28.9%21.2%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table25.8%21.4%17.1%worse
Short-stay residents who newly got an antipsychotic medication0.0%1.4%1.4%better
Short-stay residents given the seasonal flu vaccine71.8%77.7%79.4%typical
Short-stay residents rehospitalized after admission30.9%25.7%22.6%worse
Short-stay residents with an outpatient ER visit2.8%11.9%12.0%better
Long-stay hospitalizations per 1,000 resident days3.281.881.67worse
Long-stay outpatient ER visits per 1,000 resident days2.021.501.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

36.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 108 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

36.8%U.S. median 51.5%
Got home and stayed home
11.7%U.S. median 10.7%
Went back to hospital
43.3%U.S. median 56.6%
Met the expected recovery
0.27U.S. median 0.31
Therapy hours / resident / day
0.09hours / resident / day
Physical therapy
0.17hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Met the expected recovery: 43.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 30 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.27 therapist hours per resident per day in 2026Q1 — more than 39% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 13% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF36.8%CMS range 28.6–45.251.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.7%CMS range 7.6–17.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge43.3%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge53.3%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge40.0%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified96.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.8%CMS range 4.8–14.27.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.051.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.73
RN hours/ resident / day
0.84
LPN hours/ resident / day
2.02
Aide hours/ resident / day
3.59
Total nurse hours/ resident / day
0.45
RN hoursweekends
31.9%
Total nursing turnover
41.7%
RN turnover

How full it usually is: this home is certified for 142 beds and averages 66.6 residents a day — about 47% occupied, or roughly 75 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.59 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.73 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.02 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.25 hrs/resident/day on weekends vs 3.73 on weekdays — 13% thinner on weekends. RN hours go from 0.85 to 0.45 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 32% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

10
deficiencies at the latest standard inspection (2026-03-05)
10
at the previous standard inspection (2024-11-05)

Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

44 citations, most serious first. The 11 most serious are shown; the remaining 33 are one tap away and print in full.

  • Actual harm · Gcited before2023-11-02 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record and policies reviewed, the facility failed to ensure that one Resident (#12) of seven applicable residents who experienced significant weight changes, in a total sample of 18 residents, maintained acceptable parameters of nutritional status. Specifically, the facility failed to ensure that Resident #12: -was provided with nutritional interventions as recommended by the Registered Dietitian (RD) and as ordered by the Physician to prevent further weight decline, -weight was monitored per facility policy when a weight change had occurred and the Resident experienced a significant weight loss. Findings include: Review of the facility policy titled Weight Monitoring, dated 12/22/21 and reviewed 12/21/22, indicated the multidisciplinary team will strive to prevent, monitor, and intervene for undesirable weight loss/gain for residents. The policy also included the following: -The nursing staff will measure the resident's weights on admission, and weekly for three weeks…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-05 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, and interviews, the facility failed to ensure that residents were treated with dignity during communal, shared dining experiences on one unit (Concord West, East and Split Units) out of two units observed, and that one Resident (#4) out of a total sample of 16 residents, was provided with a dignified dining experience when the Resident required assistance with eating. Specifically, the facility failed to:1. ensure that residents who resided on the Concord West, Concord East, and Concord Split nursing units were served their meals at the same time as other residents seated at the same table or seated in the dining room for meals.2. For Resident #4, provide assistance and supervision at mealtime as indicated on the Resident's care plan, resulting in an undignified dining experience for the Resident. Findings include: Review of the facility's policy titled Activities of Daily Living (ADLs), revised December 2025, included but was not limited to:*The facility will, based on the resident's comprehensive assessment and consistent with the resident's needs and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-05 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, and interviews, the facility failed to ensure that medication storage was maintained in a clean and sanitary manner for three medication carts (Concord East, Concord West, and Concord Split) out of three medication carts observed. Specifically, the Concord East, Concord West, and Concord Split medication carts were not maintained in a clean and sanitary manner, placing residents receiving medications from the carts at risk for contamination of medications and the spread of infections. Findings include: On 3/4/26 at 9:08 A.M., the surveyor and Nurse #1 observed the Concord East medication cart. The surveyor observed the medication cart was soiled externally at the top of the preparation surface, on both sides, front and back with a splattered, dried, brown substance. The surveyor also observed an open apple sauce container dated 3/4/26, and a water pitcher used for medication administration to residents on the top of the medication cart and a thick coating of dust to the lower-outer perimeter of the medication cart with dried splatters of brown and orange…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-05 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review, the facility failed to provide food and drink at safe and appetizing temperatures to residents from three of three breakfast meal carts on one unit (Concord West, East and Split Units) out of two total resident units.Specifically, the facility failed to provide food and drink at safe and appetizing temperatures for the breakfast meal for residents eating breakfast on the Concord East Unit, Concord [NAME] Unit, and in the shared Concord Unit Dining Room, increasing the residents' risks for reduced food/fluid intake and foodborne illness. Findings include:Review of the facility's policy titled Food: Quality and Palatability, last revised February 2023, indicated the following:-Food will be . served at a safe and appetizing temperature. -Proper (safe and appetizing) temperature means food should be at the appropriate temperature as determined by the type of food to ensure residents' satisfaction . Review of the facility's Food Committee Meeting Minutes, dated 2/19/26, indicated resident reported concerns over cold food and coffee.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-05 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review, the facility failed to provide an environment that was free from physical restraints imposed for discipline or convenience for one Resident (#5) out of a total sample of 16 residents. Specifically for Resident #5, the facility failed to ensure that the Resident's freedom of movement or activity was not limited, that he/she was capable of unlocking his/her wheelchair, and was evaluated for the least restrictive restraint when staff locked his/her wheelchair brakes to restrict the Resident's movements while he/she was seated in the wheelchair. Findings include: Review of the facility policy titled Use of Restraints, revised December 2025 included but was not limited to the following: -Restraints shall only be used to treat the resident's medical symptom(s) and never for discipline or staff convenience, or for the prevention of falls. -Physical restraints are defined as any manual method or physical or mechanical device, material or equipment attached or adjacent to the residents' body that the individual cannot remove easily, which…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-05 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, and record review, the facility failed to ensure that one Resident (#59) out of a total sample of 16 residents had been provided the right to participate in the care plan process.Specifically, for Resident #59, the facility failed to ensure that the Resident was invited to participate in the initial and quarterly care plan meetings that were conducted as required for him/her or provide rationale why Resident #59 did not participate in the care planning meetings. Findings include: Review of the facility policy for Care Planning - Interdisciplinary Team, December 2025 indicated:-The Resident, the Resident's family and/or the Resident's legal representative/guardian or surrogate are encouraged to participate in the development of and revisions to the Resident's care plan.-Care plan meetings are scheduled at the best time of the date for the Resident and family when possible.-If it is determined that the participation of the Resident or representative is not practicable for development of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-05 · tag F0687 — failed to care for feet properly — isolated
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide foot care and treatment in accordance with professional standards of practice for one Resident (#9) out of a total sample of 16 residents.Specifically, for Resident #9, the facility failed to provide toenail care as required to assist the Resident in maintaining good foot health and also schedule podiatry services as ordered when two Podiatry visits occurred in the facility after the Resident was admitted , putting him/her at risk of podiatric complications. Findings include: Review of the facility policy titled Activities of Daily Living (ADLs) -revised December 2025, indicated:-Care and services will be provided for.bathing, dressing, grooming and oral care.-A resident who is unable to carry out activities of daily living will receive the necessary services to maintain good nutrition, grooming and personal and oral hygiene. Resident #9 was admitted to the facility in September 2025 with diagnoses including Transient Ischemic Attack (TIA), Anoxic Brain Damage and Gastrostomy. Review of Resident #9's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-05 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to provide respiratory care and services consistent with professional standards of practice for one Resident (#13) out of a total sample of 16 residents. Specifically, for Resident #13, the facility failed to ensure that the Resident's oxygen concentrator (device used to deliver supplemental oxygen) cabinet and filter were cleaned and maintained as required, placing the Resident at risk for infection, impaired oxygen delivery and equipment malfunction. Findings include: Review of the Manufacturer User Manual for the Invacare Platinum 10 XL oxygen concentrator provided by the facility indicated: -Warning: *Keep the openings free from lint, hair and the like. -Maintenance: *The Invacare concentrators are specifically designed to minimize routine preventive maintenance. Only qualified personnel should perform preventive maintenance on the concentrator. -Cleaning the cabinet filter: *There are two cabinet filters one located on each side of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-05 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review, the facility failed to provide effective pain management consistent with professional standards of practice, for one Resident (#73) out of a total sample of 16 residents. Specifically, for Resident #73, the facility failed to: -ensure that ordered Oxycodone (opioid pain medication) medication was available for administration to manage the Resident's chronic pain when the pharmacy medication was not confirmed by the Nurse resulting in the oxycodone medication being unavailable for administration to the Resident for approximately 21 hours. -ensure alternative and/or emergency pain management instructions were obtained from the NP/Physician to treat the Resident's persistent pain in a timely manner, when an alternative STAT dosage of oxycodone medication had to be ordered by the Physician for pain relief more than two hours after the Resident was administered scheduled Acetaminophen which did not relieve the Resident's pain. Findings include: Review of the facility policy titled Reconciliation of Medications on Admission, last…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-05 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to adhere to infection control standards of practice for one Resident (#10) out of a total sample of 16 residents. Specifically, for Resident #10, the facility failed to ensure that Enhanced Barrier Precautions (EBP's - the use of protective gowns and gloves during high contact care activities that may provide opportunity for transmission of medication resistant organisms through staff hands and/or clothing), were appropriately utilized when providing high contact care for the Resident, to mitigate the risk of organism transmission and the spread of infection to the Resident and other residents within the facility. Findings include:Review of the facility policy titled Enhanced Barrier Precautions, revised December 2025, included but was not limited to:*Enhanced barrier precautions (EBPs) are utilized to prevent the spread of multi-drug-resistant organisms (MDROs) to residents. -Enhanced barrier precautions (EBPs) are used as an infection…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-15 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews and interviews, for one of three sampled residents, (Resident #3), who upon admission had been assessed by nursing as being at risk for weight loss, the Facility failed to ensure that he/she maintained acceptable parameters of nutritional status regarding usual body weight and desirable weight range, when he/she experienced an unplanned, undesired significant weight loss and after the weight loss was identified, no additional weight monitoring occurred for two (2) months. Findings include: Review of the Facility Policy titled Weight Monitoring, dated as last revised 12/22/21, indicated that the multidisciplinary team will strive to prevent, monitor, and intervene for undesirable weight loss/gain for all residents. The Policy further indicated the following; -The nursing staff will measure resident weights on admission, and weekly for three weeks thereafter. If no weight concerns are noted at this point, weights will be measured monthly; -Weights will be recorded in the resident's medical record; -Any weight change of five (5) percent (%) or more since the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 33 citations
  • Potential for harm · Dcited before2024-11-05 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and policy review, the facility failed to provide a dignified dining experience for one Resident (#2), out of a total sample of 19 residents. Specifically, the facility staff stood over and remained standing while assisting Resident #2 during a breakfast meal. Findings include: Resident #2 was admitted to the facility in November 2021, with diagnoses including Multiple Sclerosis (MS: a chronic autoimmune disorder of the central nervous system marked by numbness, weakness, loss of muscle coordination, and problems with vision, speech, and bladder control). Review of the Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #2: -was moderately cognitively impaired as evidenced by a Brief Interview for Mental Status (BIMS) score of nine out of a total possible score of 15. -required substantial/maximum assist with feeding. Review of the facility policy titled Assistance with Meals last revised July 2017, indicated the following: -Residents who cannot feed themselves will…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-05 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record and policy review, the facility failed to inform three Residents (#5, #4, and #58) and or their Representatives in advance of changes to the plan of care relative to the use of psychotropic (medication that affects how the brain works and causes changes in mood, awareness, thoughts, feelings or behavior) medications, out of a total sample of 19 residents. Specifically, the facility failed to obtain written consent for the use of psychotropic medications before administering: 1. Seroquel and Zyprexa (antipsychotic - medication that treats psychosis (a collection of symptoms that affects one's ability to tell what's real and what is not) medications to Resident #5 for Bipolar Disorder (a mental health condition that causes extreme mood swings that include emotional highs [mania or hypomania] and lows [depression]) and Psychotic Disorder (a mental illness that causes abnormal thinking and perceptions. Psychotic illnesses alter a person's ability to think clearly, make good judgments,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-05 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record and policy review, and interview, the facility failed to appropriately review and accurately execute Advance Directives (legal documents that provide instructions for medical care and only go into effect if you are unable to communicate your own wishes) for one Resident (#26) out of a total sample of 19 residents. Specifically, the facility failed to ensure that the correct Resident's name was entered on Resident #26's MOLST (Massachusetts Medical Order for Life-Sustaining Treatment) form, when another individual's name and Resident #26's date of birth were included on the form placing the Resident at risk for not having his/her final wishes upheld. Findings include: Review of the facility policy titled Massachusetts Advanced Directives, revised 8/3/22, indicated the following: -to maximize the rights of each resident, ensuring that their wish(es) regarding medical decision making is upheld and the safety of each individual is met - . Elected staff will confirm that information is appropriately documented in the medical record . Resident #26 was admitted to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-05 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record and policy review, the facility failed to notify the Physician/Non-Physician (NPP) of a significant change in condition for one Resident (#19) out of a total of 19 total residents. Specifically, the facility failed to notify the Physician/NPP of a recommended change in treatment for Candida Glabrata (yeast infection) made by the Consulting Physician/NPP and obtain treatment orders for Resident #19, resulting in unmanaged itching and discomfort of the Resident's genital (external reproductive organ) area. Findings include: Review of the facility's policy titled Change in Resident's condition or Status and Notification, revised 1/1/20, indicated: -The Registered Nurse (RN) Nurse Supervisor/Charge Nurse will notify the resident's Attending Physician or On-Call Physician when there has been a significant change in the resident medical/mental conditions and/or status including but not limited to a need to alter the resident's medical treatment. -Regardless of the resident's current mental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-05 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record and policy review, the facility failed to provide the necessary activities of daily living (ADLs - personal care activities including but not limited to, eating, grooming, and personal hygiene) care and services for one Resident (#4) out of a total sample of 19 residents. Specifically, for Resident #4, the facility failed to provide continual supervision by staff during mealtimes when the Resident required ADL assistance and supervision while eating. Findings include: Review of the facility policy titled Activities of Daily Living, dated 12/22/21, with revision date of December 2022, included: -A resident who is unable to carry out activities of daily living (ADLs) will receive the necessary services to maintain good nutrition, grooming, and personal and oral hygiene. -The facility will provide care and services for the following activities of daily living Dining-eating, including meals and snacks. Resident #4 was admitted to the facility in November 2021, with diagnoses…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-05 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record and policy review, the facility failed to provide care and services as required for an indwelling urinary/Foley catheter (a flexible tube that passes through the urethra and into the bladder to drain urine outside the body) for one Resident (#35) out of a total sample of 19 residents. Specifically, for Resident #35, the facility failed to verify and assess that the correct size indwelling urinary/Foley catheter as ordered by the Physician was re-inserted when the Resident required replacement of a urinary catheter after a failed voiding trial (a medical assessment used to determine if a patient can spontaneously urinate after urinary catheter removal). Findings include: Review of the facility policy for Foley Catheter Care, dated 5/1/22, indicated: -it is the policy of this facility to maintain Physician's orders for the care and maintenance of a Foley catheter. -the Physician's orders will include when the Foley is to be inserted, the size of the Foley lumen (catheter…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-05 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record and policy review, and interview, the facility failed to ensure that Physician's orders were correctly administered relative to dialysis care for one Resident (#5) out of a total sample of 19 residents. Specifically, for Resident #5, the facility failed to assess a complete set of vital signs (medical signs such as temperature, pulse rate, blood pressure, and respiratory rate, that indicate the status of the body's vital functions) prior to dialysis (a treatment in which a machine filters wastes, salts and fluids from your blood when your kidneys are no longer healthy enough to do the work) as ordered by the Physician putting the Resident at risk for dialysis related complications. Findings include: Review of the facility policy Titled End Stage Renal Disease(undated), Care of a Resident with, indicated: -Education and training of staff includes specifically: >The type of assessment data that is to be gathered about the resident's condition on a daily or per shift basis. Resident #5 was admitted to the facility in September 2024, with diagnoses including end stage…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-05 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and policy review, the facility failed to follow safe and sanitary food service practices in accordance with professional standards for food service safety to prevent the risk of foodborne illnesses for one Resident (#66), on the [NAME] Nursing Unit during a meal service observation. Specifically, the facility failed to ensure that staff training on food service safety was implemented when Certified Nurses Aide (CNA) #3 replaced a domed lid from a breakfast meal, that had fallen onto the floor in the [NAME] Unit hallway, over a meal plate on a breakfast tray and served the breakfast tray with the contaminated dome lid to Resident #66. Findings include: Review of the facility policy titled Assistance with Meals revised July 2017 indicated the following: -All employees who provide resident assistance with meals will be trained and shall demonstrate competency in the prevention of food borne illness, including personal hygiene practices and safe food handling. Resident #66 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-05 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, policy and record review, the facility failed to adhere to infection control standards of practice for two Residents (#34 and #56) out of a total sample size of 19 residents. Specifically, the facility failed to: 1. For Resident #34, follow Physician orders for Enhanced Barrier Precautions (EBP's - the use of protective gowns and gloves during high contact care activities that may provide opportunity for transmission of medication resistant organisms through staff hands and/or clothing), increasing the risk of organism transmission to the Resident and other Residents within the facility. 2. For Resident #56, perform hand washing procedure as required between glove changes while providing wound care to the Resident and appropriately disinfecting equipment to prevent contamination and the spread of infections. Findings include: 1. Review of the facility policy titled Enhanced Barrier Precautions, dated December 2022 with revision date February 2024 indicated: -EBP's are indicated for residents with any of the following: >Chronic wounds (a wound that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-18 · tag F0624 — isolated
    Prepare residents for a safe transfer or discharge from the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and records reviewed, for one of three sampled residents (Resident #1), who had a physicians order, dated 5/12/24, for discharge to his/her Assisted Living Facility (ALF) with Hospice services, when family members arrived at the facility on 5/12/24, the day they anticipated him/her to be discharged , facility staff told them them Resident #1 was not scheduled to be discharged until the following day (5/13/24). Family members said the discharge plan all along was for Resident #1 to be discharged home by Mother's Day and that the facility needed to make it happen, and although Resident #1 was discharged to his/her ALF that day, the Facility failed to ensure Resident #1's (unplanned) transfer/discharge was safe and orderly, when his/her necessary medical information including physicians orders with his/her list of medications, (either in the form of discharge paperwork or discharge instructions), were not sent to or communicated to nursing staff at the receiving facility (ALF) so that his/her medical and personal care needs could be met. Findings include: The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-18 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on records reviewed and interviews, for one of three sampled residents (Resident #1), who had a physicians order for discharge home with Hospice Services to the Assisted Living Facility on 5/12/24, the Facility failed to ensure they maintained a complete and accurate medical record when nursing staff and the provider, failed to document his/her discharge in the medical record. Findings include: Review of the Facility's policy, titled Charting and Documentation, undated, indicated the following: -all services provided to the resident, progress toward the care plan goals, or changes in the resident's physical, functional or psychosocial condition, shall be documented in the resident's medical record; -objective observations, treatments and changes in the resident's condition shall be documented in the resident medical record. Review of the Facility's policy, titled Discharge Planning Process, dated as revised 12/06/21, indicated the following; -evaluation of the resident's discharge needs and discharge plan would be completely documented on a timely basis in the clinical record.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-02 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and policies reviewed, the facility failed to ensure that residents were treated with dignity during communal dining on one unit ([NAME]) out of three units observed. Specifically, the facility staff failed to ensure that residents: -were provided their meals off meal trays -were served at the same time when seated with others -were offered timely assistance with meals, if required -were provided with non-disposable cups while dining Findings include: Review of the facility policy titled Dignity/Quality of Life, dated 12/6/21, indicated each resident shall be cared for in a manner that promotes and enhances quality of life, dignity, respect, and individuality. The policy indicated that all residents will be treated with dignity and respect which means the resident will be assisted in maintaining and enhancing his/her self-esteem and self-worth. Review of the facility policy titled Activities of Daily Living (ADLs), reviewed December 2022, indicated that a resident who is unable…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-02 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to ensure that residents and/or their representatives were informed and given necessary information to make health care decisions including the risks and benefits of psychotropic (any drug that affects behavior, mood, thoughts, or perception) medications prior to their use for one Resident (#57) out of a total sample of 18 residents. Specifically, for Resident #57, the facility failed to: -provide the Resident's invoked (made active) Health Care Proxy (HCP- a legal document that allows you to appoint someone you trust to make medical decisions on your behalf if you are unable to do so) notification of the risks and benefits of the use of antipsychotic and antidepressant medications. -obtain informed consent to administer psychotropic medication as required. Findings include: Review of the facility's policy titled Psychotropic Medication Treatment in Long Term Care Centers, dated January 2021, included: -it is (the facility)'s policy to abide by state and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-02 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to accurately execute Advance Directives (written documents that tells your health care providers who should speak for you and what medical decisions should be made, if you become unable to speak for yourself) for one Resident (#60) out of a total sample of 18 residents. Specifically, the facility failed to ensure that the MOLST (Massachusetts Medical Order for Life-Sustaining Treatment) decisions were made by the designated and invoked [made active] Health Care Proxy (HCP-a legal document that allows you to appoint someone you trust to make medical decisions on your behalf if you are unable to do so) for Resident #60, who had been deemed as lacking the capacity for informed decision making by the facility's Physician. Findings include: Review of the facility policy for Advance Directives, last revised 8/3/2022, indicated that the Physician, Nurse Practitioner (NP) or Physician Assistant (PA) will identify, review, and offer to complete a MOLST form with residents/responsible parties who they deem appropriate. Resident #60…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-02 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, policy review and interview, the facility failed to notify the Physician in a timely manner, that an ordered medication was not available for one Resident (#6) out of a total sample of 18 residents. Specifically, the facility failed to notify the Physician that the medication Ingrezza (medication used to treat involuntary movements) was expensive, was not covered by insurance and was not available to be administered to Resident #6. Findings include: Review of the facility's policy titled, Change in Resident's Condition or Status and Notification, revised June 2021, indicated the following: -The Registered Nurse (RN) will notify the resident's attending Physician when there has been a significant change in the residents medical/mental conditions and/or status. -Regardless of the resident's current mental or physical condition, the RN nursing supervisor/charge Nurse will inform the resident of any changes in his/her medical care or nursing treatments. Resident #6 was admitted in November 2021 with diagnoses of major depressive disorder (low mood), psychotic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-02 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, and record and policy review, the facility failed to ensure that a device utilized for one Resident (#77), was assessed and consent was obtained by the Resident Representative, when used as a physical restraint (defined as any manual method, physical or mechanical device, equipment, or material that meets all of the following criteria: is attached or adjacent to the resident's body, cannot be removed easily by the resident; and restricts the resident's freedom of movement or normal access to his/her body), out of one applicable Resident who had a gastrostomy tube (G-tube: tube inserted through the stomach that delivers nutrition/hydration), in a total sample of 18 residents. Specifically, the facility applied an abdominal binder (wide compression belt that velcros and encircles the abdomen) to cover Resident #77's G-tube site in order to prevent him/her from pulling the tube out. Findings include: Review of the facility policy titled Physical Restraints, reviewed December 2022, indicated the facility recognizes the necessity of maintaining a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-02 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and records reviewed, the facility failed to refer one Resident (#43) out of a total sample of 18 residents, for a Preadmission Screening and Resident Review (PASARR- a federal requirement to help ensure individuals are not inappropriately placed in long term care ) Level II evaluation (an in-depth evaluation of a person who has a positive Level I screen (a preadmission screening used to determine if a person has a diagnosis or suspected diagnosis of developmental disabilities/related conditions or mental illness) for Mental Illness (MI), intellectual disability, or related condition to determine if they require specialized services). Specifically, the facility failed to refer Resident #43 for a Level II evaluation when the Resident had documented diagnoses of mental illness and had experienced limitations in major life activities within the six months prior to the facility admission (A positive Level I screen necessitates an in-depth evaluation of the individual, by the state-designated authority, known as Level II PASARR, which must be conducted prior to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-02 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record and policy review, and interview, the facility failed to develop and implement a plan of care for two Residents (#60 and #79) out of a total sample of 18 residents. Specifically: 1) For Resident #60 the facility failed to implement a plan of care for a nutritional supplement three times daily. 2) For Resident #79, the facility failed to develop a comprehensive care plan timely for communication related to severe hearing loss and the Resident's inability to read or write. Findings Include: Review of the facility policy titled Comprehensive Care Plan, revision date unknown, indicated the following: -The facility care planning and interdisciplinary team .develops and maintains a comprehensive care plan for each resident that identifies the highest level of function the resident may be expected to attain -The comprehensive care plan is based on a thorough assessment that includes, but is not limited to, the MDS (Minimum Data Set assessment). -The resident's comprehensive care plan will…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-02 · tag F0660 — isolated
    Plan the resident's discharge to meet the resident's goals and needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, policy and record review, the facility failed to develop a discharge plan for one Resident (#79) out of a total sample of 18 residents. Findings include: Review of the facility policy titled Discharge Planning Process, revised 12/6/21, indicated the following: -The facility will support each resident in the exercise of their right to participate in his or her care and treatment, including planning for discharge. -The facility will determine the resident's expected goals and outcomes regarding discharge upon admission, routinely in accordance with the MDS assessment cycle, and as needed. -Discharge goals will be included in the Resident's baseline care plan and comprehensive plan of care. -In cases where resident wishes to be discharged to a setting that does not appear to meet his or her post discharge needs, or appears unsafe, the interdisciplinary team will .discuss with the resident (and/or their representative, if applicable), and document the implications and/or risks of being discharged…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-02 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide treatment and care in accordance with professional standards of practice for one Resident (#38), out of a total sample of 18 residents. Specifically, the facility staff failed to recognize that stool softeners (medications that increase the amount of water absorbed by stool in the intestines, to make it softer and easier to pass) and laxatives (work by softening hard stools or stimulating the bowels to get stool moving) continued to be administered to a Resident undergoing medical treatment for diarrhea (a condition in which stool is discharged from the bowels frequently and in a liquid form). Findings include: Review of the [NAME] Drug Guide for Nurses-18th edition, (2023) indicated the following: -Docusate (stool softener medication) - Adverse reactions/side effects: abdominal cramps, nausea, vomiting and diarrhea. -Senna (stool softener medication)- Adverse reactions/side effects: abdominal cramps, nausea, vomiting and diarrhea.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-02 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record and policy review, the facility failed to ensure that one Resident (#38) out of one applicable resident with wounds, in a total sample of 18 residents, received the care/services as recommended by the Wound Care Practitioner, for treatment of a Stage 3 Pressure Ulcer (Full-thickness loss of skin, in which subcutaneous fat may be visible in the ulcer and granulation tissue [pink healthy tissue] and epibole [rolled wound edges] are often present. Slough [yellow/white material in a wound bed] and/or eschar [dead tissue] may be visible but does not obscure the depth of tissue loss) which had been assessed to have increased drainage. Specifically, the facility failed to follow the Wound Care Practitioner's recommendations to change the frequency of the wound treatments from daily to twice daily for Resident #38's sacral pressure ulcer which had an increase in the amount of wound drainage. The Resident's sacral wound became bigger in size (length and width) and was assessed to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, record and policy review, the facility failed to provide adequate supervision/assistance and implemented interventions in order to reduce/prevent falls for one sampled Resident (#65), out of a total sample of 18 residents. Specifically, the facility failed to provide assistance when the Resident was observed ambulating unassisted, failed to implement interventions to prevent falls as addressed in his/her plan of care, failed to investigate fall incidents, determine the root cause, and provide effective interventions to prevent further falls. Findings include: Review of the facility policy titled Fall Reduction, revised 6/22/22, indicated the following: -The facility will implement interventions to minimize and/or eliminate contributing factors for falls for residents at risk based on the individual resident's needs -In the event that a fall occurs, the facility will investigate the factors contributing to the fall and develop a plan of action to minimize further falls -In the event a resident falls, the following measures will be instituted:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-02 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, record and policy review, the facility failed to ensure one Resident (#77) out of a total sample of 18 residents who received enteral (delivery of nutrients via a feeding tube) nutrition via a gastrostomy tube (G-tube: opening into the stomach made surgically for enteral nutrition/tube feeding), received appropriate care and services to reduce the risk of dehydration. Specifically the facility failed to provide the bolus fluids (rapid infusion of fluids over a short period of time) as ordered by the Physician for Resident #77 who had a history of abnormal labs and Acute Kidney Failure (a condition in which the kidneys suddenly cannot filter waste from the blood). Findings include: Review of the facility policy titled Enteral Feedings, undated, indicated all personnel responsible for preparing, storing, and administering enteral nutrition formulas will be trained, qualified and competent in his or her responsibilities. The policy also included the following: -Check the enteral nutrition label against the order before administration. -Rate of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-02 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility failed to ensure recommendations made by the Consultant Pharmacist during a monthly Medication Regime Review (MRR) were reviewed by the Physician and responded to as required, for one Resident (#57) out of a total sample of 18 residents. Specifically, for Resident #57, the facility failed to respond to the Pharmacist Consultant's request to limit the use of an as needed (PRN) antipsychotic medication to 14 days or less. Findings include: Review of the facility policy titled Documentation and Communication of Consultant Pharmacist recommendations, dated 1/1/21, indicated: -Comments and recommendations concerning medication therapy are communicated in a timely fashion. The timing of these recommendations should enable a timely response prior to the next medication regime review. -Recommendations are acted upon and documented by the facility staff and/or the prescriber. If the prescriber does not respond to recommendation directed to him/her within 30 days, the Director of Nursing and/or the Consultant Pharmacist may contact the Medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-02 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to include a duration for an as needed (PRN) psychotropic medication (a medication that affects brain activities associated with mental processes and behavior) for one Resident (#57) out of a total sample of 18 residents. Specifically, the facility staff failed to add a stop date of 14 days or less as required for a PRN Olanzapine (an antipsychotic medication) order for Resident #57. Findings include: Resident #57 was admitted to the facility in June 2023 with diagnoses including Dementia (a decline in cognitive abilities that impacts a person's ability to perform everyday activities) and unspecified psychosis (a mental disorder characterized by a disconnection from reality). Review of the Resident's current Physician's orders included Olanzapine (an antipsychotic medication) 5 milligram (mg) Oral Tablet, Give 1 (one) tablet by mouth every 12 hours as needed for antipsychotic/antimanic agents. Start date 6/14/23. Review of the Resident's Medication Administration Record (MAR) for the month of July 2023 indicated that the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-02 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and records reviewed, the facility failed to maintain a medication pass error rate of less than five percent (%) for two Residents (#6 and #54), out of five applicable residents, out of 36 opportunities of medication administration observation. Specifically, the medication error rate was observed to be 11.11%: 1. For Resident #6, relative to the administration of eye drops and two (Ingrezza and Metoprolol) oral medications that were not given as ordered. 2. For Resident #54, relative to Trelegy Ellipta Aerosol Powder Breath inhaler (an inhaled medication used to relieve bronchial congestion) which was not administered as ordered. Findings include: Review of the Facility's policy, titled Medication Administration-General Guidelines, undated, indicated: -If a medication with a current, active order cannot be located in the medication cart/drawer, other areas of the medication, medication room, and facility (e.g., other units) are searched, if possible. If the medication cannot be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-02 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to ensure a significant medication error did not occur for one Resident (#6), out of five applicable residents, out of 36 opportunities. Specifically, the facility failed to ensure Ingrezza (a medication used to treat symptoms of involuntary movements) was available for administration before discontinuing Benztropine (a medication used to treat movement disorders) as ordered by the Prescriber. Findings include: Review of the Facility's policy, titled Medication Administration-General Guidelines, dated January 1, 2021, indicated: -If a medication with a current, active order cannot be in the medication cart/drawer, other areas of the medication, medication room, and facility (e.g., other units) are searched, if possible. If the medication cannot be located after further investigation, the pharmacy is contacted, or medication removed from the night box/emergency kit. -Medications are administered in accordance with written orders of the prescriber. -Select the medication - label, container and contents are checked…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-09 · tag F0943 — isolated
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, for one of three sampled employee personnel files (Certified Nurse Aide #1), the Facility failed to ensure CNA #1 received Abuse training as required, and in accordance with Facility Policy. Findings include: Review of the Facility's Abuse Prohibition Policy, updated on 02/20/23, indicated resident abuse education is required on hire for all employees as part of the employee orientation process and annually thereafter. Review of Certified Nurse Aide (CNA) #1 personnel file indicated that CNA #1 was hired on 04/28/23. Further review of the indicated that since CNA #1's date of hire, there was no documenation to support she had received education on abuse, in accordance with the Facility's Abuse Prohibition Policy. During an interview on 08/24/23 at 10:40 A.M., the Administrator said that CNA #1 had not received education on Abuse, in accordance with the Facility's Policy.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2026-03-05 · tag F0582 — pattern
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, and interview, the facility failed to provide notice of change in coverage by Medicare for one Resident (#75) out of a total sample of 16 residents.Specifically, the facility failed to issue a Notice of Medicare Non-Coverage to Resident #75 when the Resident had skilled days remaining, was being discharged from Part A services, and was leaving the facility immediately following his/her last covered skilled day. Findings include:Resident #75 was admitted to the facility in June 2025 for short term rehabilitation following a fall with hip fracture. Review of Resident #75's Social Service Progress Note, dated 6/13/25, indicated Resident #75's discharge plan was to return home. Review of the list of residents discharged from Medicare Part A services with skilled days remaining within the previous six months indicated Resident #75's last covered skilled day was 8/3/25. Review of Resident #75's Physician Progress Note, dated 8/4/25, indicated Resident #75 was being discharged home on 8/4/25. Review of Resident #75's Social Service and Nursing Progress Notes, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · No revisit needed
  • No harm found · Bcited before2024-11-05 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interview, the facility failed to ensure that the Minimum Data Set (MDS) Assessment was coded accurately for one Resident (#5) out of a total sample of 19 residents. Specifically, the facility failed to ensure that Hemodialysis (a procedure that filters the wastes, salts and fluid from your blood when your kidneys are no longer healthy enough to do the work) was coded correctly on Resident #5's most recent MDS assessment. Findings include: Review of The Centers for Medicare and Medicaid (CMS) MDS 3.0 Resident Assessment Instrument (RAI) Manual dated October 2024, indicated: -Code peritoneal or renal dialysis which occurs at the nursing home or at another facility. Resident #5 was admitted to the facility in September 2024, with diagnoses including end stage renal disease (ESRD: a medical condition where the kidneys cease functioning on a permanent basis leading to the need for a regular course of renal dialysis (requiring a machine that filters wastes salts and fluids from your blood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2023-11-02 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility failed to issue notices of transfer paperwork to the Resident, Resident Representative, and the Office of the Long-Term Care Ombudsman for two Residents (#19, and #77) out of a total sample of 18 residents, as required. Findings include: Review of the facility policy for Transfer/Discharge Notifications, last revised September 2022, indicated that before a facility transfers or discharges a resident, the facility must: -notify the resident and the resident's representative of the transfer or discharge and the reasons for the move in writing and in a language and manner they understand. -send a copy of the notice to a representative of the Office of the State Long-Term Care Ombudsman in accordance with the state and federal regulation. 1. Resident #19 admitted to the facility in October 2022. Review of the clinical record indicated that Resident #19 was transferred to the hospital on 9/6/23. Further review of the clinical record did not indicate any evidence that the notice of transfer paperwork was provided to the Resident, Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2023-11-02 · tag F0625 — pattern
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to provide notice of Bed Hold Policy prior to transfer to the Resident and/or their Representative for two Residents (#19 and #77) out of a total sample of 18 residents, as required. Findings include: 1. Resident #19 was admitted to the facility in October 2022. Review of the clinical record indicated that Resident #19 was transferred to the hospital and subsequently admitted on [DATE]. Further review of the clinical record did not indicate any evidence that the Bed Hold Policy was provided to the Resident and/or Resident Representative, prior to hospital transfer as required. 2. Resident #77 admitted to the facility in February 2023. Review of the clinical record indicated that Resident #77 was transferred to the hospital and subsequently admitted on [DATE] and 8/26/23. Further review of the clinical record did not indicate any evidence that the Bed Hold Policy was provided to the Resident and/or Resident Representative, prior to hospital transfer as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2023-11-02 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to accurately code a Minimum Data Set (MDS) assessment for one Resident (#9) out of a total sample of 18 residents. Specifically, for Resident #9, the facility staff failed to correctly code a fall with injury on the MDS assessment. Findings include: Resident #9 was admitted to the facility in August 2023 with diagnoses including Cerebral Palsy unspecified (a group of movement disorders that include poor coordination, stiff muscles, weak muscles, and tremors), unsteadiness on feet, and a history of falling. Review of the Resident's clinical record progress note dated 10/7/23, indicated that the Resident sustained an unwitnessed fall on 10/7/23 and during the Nurse's assessment the Resident was able to move all extremities without difficulty except for the right upper extremity. The Resident was then sent to the hospital for evaluation. Review of the Resident's discharge paperwork from the hospital dated 10/7/23 indicated that the Resident had sustained a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$15,672 in federal fines across 1 penalty.

  • $15,672 — penalty dated 2023-11-02

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to VANTAGE CARE — 10 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.4-0.4 vs chain
Health inspection 2 of 52.7-0.7 vs chain
Staffing 4 of 52.8+1.2 vs chain
Quality measures 2 of 52.3-0.3 vs chain
The other 9 homes this chain runs (chain average 2.4★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
JOHNSON, JERIIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/23/2024
ROSENBLOOM, AVIIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/23/2024
INNOVATIONS HEALTHCARE, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/20/2025
ANAND, AJAYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/10/2021
FLANAGAN, MICHAELIndividualOPERATIONAL/MANAGERIAL CONTROLsince 09/23/2024
GOLDMAN, ZACHARYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/01/2024
GREEN, MORRISIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/08/2024
ORCHARD, DONNAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/13/2021
SABRA HEALTH CARE REIT INCOrganizationADP OF THE SNFsince 09/29/2025

CMS files one row per role, so the 18 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$9.3M
Net patient revenuemost recent cost report
-19.8%
Operating marginrevenue minus expenses
$475K
Related-party expense4% of expenses
Who pays — share of resident-days
Medicaid 44%Medicare 7%Other / private 49%

This home reported $475K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$366per resident / day
operating cost
$11,112per month
≈ monthly operating cost
$305per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Massachusetts Medicaid page.

Typical monthly cost in Massachusetts
$14,448/mo
Nursing home (semi-private)
$15,817/mo
Nursing home (private)
$9,600/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 225710. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-05, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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