Blaire House Of Tewksbury
10 Erlin Terrace, Tewksbury, MA 01876 · For profit - Corporation · 131 certified beds · (978) 851-3121 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
- it has an abuse, neglect, or exploitation citation (F0600), cited Oct 2024
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 2 actual-harm citations
- a high number of inspection citations overall (70) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $71,902 in federal fines (most recent 2025-12-17)
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (2/5)
- its facility-reported quality-measure rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 1 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 1 of 5 |
| Long-stay residentspeople who live here | 1 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 28.2% | 16.4% | 15.4% | worse |
| Long-stay residents who lose too much weight | 5.3% | 5.1% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 0.7% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 3.3% | 1.8% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 0.3% | 15.5% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 4.6% | 3.4% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 26.1% | 15.4% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 22.8% | 19.5% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 89.9% | 94.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 5.9% | 4.2% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 17.6% | 21.2% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 30.2% | 21.4% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 2.9% | 1.4% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 64.7% | 77.7% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 28.3% | 25.7% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 13.9% | 11.9% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.01 | 1.88 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.07 | 1.50 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
55.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 92 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 28.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 76 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.16 therapist hours per resident per day in 2026Q1 — more than 13% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 16% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 55.8%CMS range 45.4–66.7 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.3%CMS range 6.6–14.7 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 28.9% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 30.3% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 22.4% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 95.3% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 90.2% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 82.9% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 4.7% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 5.7%CMS range 2.9–10.8 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.59 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.24 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.49 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.98 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.15 hrs/resident/day on weekends vs 3.28 on weekdays — 4% thinner on weekends. RN hours go from 0.50 to 0.47 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 51% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
70 citations, most serious first. The 12 most serious are shown; the remaining 58 are one tap away and print in full.
- Actual harm · Gcited before2025-12-17 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and record review, the facility failed to provide necessary treatment, services, or interventions to promote healing and prevent new ulcers from developing for two Residents (#111 and #32) out of 30 total sampled residents. Specifically:1a.) For Resident #111, the facility failed to prevent a new coccyx wound from developing and worsening by not ensuring the Resident's air mattress was inflated, notifying the physician of a new wound to obtain treatment orders and implementing a wound treatment without a physician's order.1b.) For Resident #111, the facility failed to prevent an existing heel wound from worsening by not assessing and monitoring the wound, not implementing physician orders for wound treatment and not following through with a referral to the wound Nurse practitioner timely.2a.) For Resident #32, the facility failed to implement the correct wound treatment according to the physician order when a packing strip (sterile gauze strip used to fill deep wounds) was observed in the wound instead of the physician ordered hydrofera blue (an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-12-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews and interviews, the facility failed to keep two Residents (#12 and #82) free from accidents out of a total sample of 30 residents. Specifically, the facility failed to:1) Ensure Resident #12 was supervised during waking hours resulting in a fall with major injury.2) Ensure a fall intervention for alarm when in bed was implemented for Resident #82 after he/she had recently sustained a fall. Findings include:Review of the facility policy titled, Quality Assurance & Performance Improvement Falls Policy and Procedure, dated as revised 9/2025, indicated the following: The interdisciplinary team shall review potential contributing/causative factors associated with the fall and implement individualized interventions accordingly. 1. Resident #12 was admitted to the facility in January 2024 with diagnoses including dementia. Review of Resident #12's most recent Minimum Data Set (MDS) assessment, dated 11/21/25, indicated the Resident scored a 4 out of a possible 15 on the Brief…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-30 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, for one of three sampled residents (Resident #1), whose Plan Of Care indicated he/she required an assist of two for transfers, the Facility failed to ensure staff consistently implemented and followed his/her Care Plan interventions related to transfers, when on 04/20/26 Certified Nurse Aide (CNA #7) transferred Resident #1 by himself, and did not get another staff person to assist with the transfer. Findings include:Review of the Facility Policy and Procedure titled Resident ADL Guide/Kardex, dated 12/2023, indicated its purpose to ensure that Certified Nurse Aides are provided with a complete and updated reference source for resident care needs upon admission and throughout length of stay. The Policy and Procedure indicated ADL Kardex are to be reviewed and updated at Case Management/Care plan meetings.Review of Resident #1's clinical record indicated his/her diagnoses included Hemiplegia and Hemiparesis (severe or complete paralysis/loss of voluntary movement on one side) following Cerebral Infarction affecting right dominant side, repeated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-30 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, for two of three sampled residents (Resident #1 and Resident #2), the facility failed to ensure they reviewed and revised their Comprehensive Care Plans following the completion of their Minimum Data Set assessment.Findings include:Review of the Facility Policy and Procedure titled Care Plan Policy, revised May 2025, indicated the following:-The Care Planning/Interdisciplinary Team develops and maintains a comprehensive care plan for each resident that identifies the highest level of functioning the resident may be expected to attain.- The resident's comprehensive care plan is developed within seven days of the completion of the resident's comprehensive assessment (MDS). - Each resident comprehensive care plan is designed to reflect treatment goals, timetables and objectives that are measurable. - The Care Planning/Interdisciplinary Team is responsible for the review and updating of care plans when there is a significant change in the resident's condition, the desired…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-17 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews, the facility 1) failed to provide a dignified existence for one Resident (#89) out of a total sample of 30 residents and 2a.) failed to provide a dignified dining experience for one Resident (#38) out of a total sample of 30 residents and 2b.) on two of three units. Specifically:1. For Resident #89 the facility failed to ensure privacy during incontinent care.2a. For Resident #38 the staff removed his/her utensils and guided him/her to eat syrup covered pancakes with his/her hands.2b. In the unit dining rooms residents waited for long periods to be served after their table mates were served, staff stood while feeding and staff referred to residents as feeders, rather than by their name. Findings include: Review of the facility policy titled, Resident [NAME] of Rights, dated as revised 6/2017, indicated the following: -The resident is treated with consideration, respect and full recognition of his dignity and individuality, including privacy and treatment and care of his personal needs. 1. Resident #89 was admitted to the facility in February…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-17 · tag F0580 — failed to tell family and doctor about changes — patternImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and record review, the facility failed to notify the physician of a significant change in the resident's skin condition and/or obtain wound treatment orders for four Residents (#111, #89, #32 and #3) out of a total sample of 30 residents. Specifically:1.) For Resident #111, the facility failed to notify both the physician and the Resident's healthcare proxy of the development of a new: a) stage 2 coccyx wound. b) stage 3 heel wound.2.) For Resident #89, the facility failed to notify the physician of a significant weight loss. 3.) For Resident #32, the facility failed to ensure nursing notified the physician that a topical medication (flagyl) was not being administered due to unavailability and instead discontinued the order without any physician order to do so.4.) For Resident #3, the facility failed to ensure nursing notified the physician of the development of a new pressure wound. Findings include:Review of the facility policy titled, Resident Change in Condition Policy, revised February 2024, indicated the following: Prior to contacting the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-12-17 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to provide a homelike environment for the residents in the facility. Specifically, the facility failed to maintain bedrooms and furniture in good condition on 3 out of 3 resident units. Findings include:The following was observed on the 2 East unit on 9/16/25 at 6:30 A.M.:-The dining room wainscoting had chipping paint and scuff marks throughout the room.-In room [ROOM NUMBER], there were gouges in the wall behind both A and B beds. Opposite the bathroom door were two small homes in the upper wall next to the armoire.-In room [ROOM NUMBER], there were gouges in the wall behind the A bed with wallpaper missing from the wall. The dresser for the B bed had a broken drawer.-In room [ROOM NUMBER], there were significant gouges in the wall behind the A bed with wallpaper missing. There were significant gouges in the wall behind the B bed with wallpaper missing. Between the beds, the call light box was hanging from the wall with wires exposed.-In…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-17 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews and interviews, the facility failed to complete quarterly care plan review meetings with an interdisciplinary team and a resident representative for one Resident (#111) out of a total sample of 30 residents. Findings include:Review of the facility policy titled, Care Plan Policy, dated May 2025, indicated the following:Our facilities care planning interdisciplinary team, in coordination with the resident, his/her family or representative, develops and maintains a comprehensive care plan for each resident that identifies the highest level of functioning the resident may be expected to attain.The resident, the resident's representative or court appointed resident representative or surrogate are encouraged to participate in the development of his or her person-centered plan of care. Including: a. The resident's right to know his or her total health status, including but not limited to his or her medical conditions c. The right to participate in the planning process, and the right to request meetings, d. The right to participate in establishing the expected goals…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-17 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview the facility failed to provide assistance with Activities of Daily Living (ADL) care for six Residents (#14, #38, #77, #78, #89 and #93) out of a total sample of 30 residents. Specifically, the facility failed to provide incontinence care for extended periods of time for all six residents. Findings include: Review of the facility policy titled, Bowel and Bladder Program, revised June 2025, indicated the following: -Purpose: to prevent skin breakdown through routine incontinent care and to enhance dignity and self-esteem. -If there is no discernible pattern, the resident will be checked for incontinence and provided with incontinent care at least every two hours and PRN (as needed). 1.Resident #14 was admitted to the facility and has diagnoses that include Multiple Sclerosis, severe vascular dementia and hypertensive heart with chronic kidney disease. Review of the most recent Minimum Data Set (MDS) assessment, dated 10/3/25, indicated that on the Brief Interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-17 · tag F0692 — failed to prevent malnutrition and dehydration — patternProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews and interviews, the facility failed to ensure two Residents' (#89 and #77) maintained acceptable parameters of nutritional status out of a total sample of 30 residents. Specifically, 1) For Resident #89, the facility failed to a) ensure the Registered Dietitian's recommendations were implemented after a significant weight loss and b) ensure his/her nutritional supplement was provided during meals.2) For Resident #77, the facility failed to provide the Resident with his/her nutritional supplement during a meal. Findings include:Review of the facility policy titled, Resident Nutritional Policy & Procedure, reviewed 6/2025, indicated the following:Purpose: To promote optimal nutrition and provide mechanism to identify significant weight changes and implement corrective action as well as providing nutritional interventions for residents with pressure ulcers.Scope: To be followed by nursing, the Nutritional Coordinator, the Food Service Supervisor and Dietitian.Weights: the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-17 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews the facility failed to ensure drugs and biologicals were stored in accordance with acceptable professional standards of practice. Specifically,1.) The facility failed to ensure medications with short expiration were dated once opened according to manufacturer's guidelines in three out of three medication carts observed.2.) The facility failed to ensure medication and treatment carts were locked when unattended.Findings include: Review of the policy title 'Storage and Expiration Dating of Medications and Biologicals', dated 6/30/25, indicated the following: -Once any medication or biological package is opened, facility should follow manufacturer/supplier guidelines with respect to expiration dates for opened medications. Facility staff should record the date opened on the primary medication container (i.e vial, bottle, inhaler) when the medication has a shortened expiration date once opened or opened. -Facility should ensure all medications and biologicals, including treatment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-17 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and test trays, the facility failed to provide meals that were palatable in temperature on three out of three units and texture in one out of one altered texture meal tested. Findings include:Review of the form titled, Daily Food Temperature Charting (Test Tray), undated indicated the following:-Service Standards (once tray arrives to unit) - Temperatures:-Hot entree, starches, vegetables: Goal: >/= (over or equal to) 130 degrees Fahrenheit, Acceptable: 125-129 degrees Fahrenheit, Unacceptable: 120-124 degrees Fahrenheit, unacceptable < (less than) 120 degrees Fahrenheit-Cold food & cold beverages: Goal: </= 45 degrees Fahrenheit, Acceptable: 48-50 degrees Fahrenheit, Unacceptable: 51-54 degrees Fahrenheit, Unacceptable >/= 55 degrees Fahrenheit.-Hot beverages: Goal 130-140 degrees Fahrenheit, Acceptable 120-130 degrees Fahrenheit, Unacceptable, <120 degrees Fahrenheit. A resident group meeting was held on 12/10/25 at 1:30 P.M. During this meeting, 8 out of 11 residents said the food at meals was often cold. The following test tray observation took place on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 58 citations
- Potential for harm · Ecited before2025-12-17 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to store and handle food in accordance with professional standards for food service safety. Specifically, the facility failed to:1) Ensure shelves on which food was stored were clean/free of possible contaminants, and that food was stored, labeled and dated properly in the main kitchen and in three of three unit kitchenettes. 2) Ensure staff did not handle ready-to-eat food with contaminated gloves. Findings include: 1. Review of the facility policy titled, Resident Personal Food Storage Policy & Procedure, dates 2/2025, indicated the following:-Resident food and beverage items stored in the unit kitchenettes must be clearly marked with the resident's name and the date the item was placed in the kitchenette. On 12/9/25 at 7:21 A.M. the surveyor made the following observations during the initial walkthrough of the main kitchen:A gray wispy substance present on the shelves in the walk-in refrigerator, there was food stored above and below the gray wispy substance.An undated pan containing yellow liquid in the walk-in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-17 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to maintain accurate medical records for two Residents (#111 and #32) out of a total sample of 30 residents. Specifically, 1) For Resident #11, the facility failed to accurately document the completion of a left heel wound treatment2) For Resident #32, the nurses documented the topical medication Flagyl (an antibiotic medication) inaccurately, when they documented that it was administered when it was not. Findings include:1. Resident #111 was admitted to the facility in March 2023, with diagnoses of dementia and chronic kidney disease. Review of Resident #111's most recent Minimum Data Set (MDS) dated [DATE], indicated the Resident had a score of 0 out of a possible 15 on the Brief Interview for Mental Status (BIMS), which indicated he/she had severe cognitive impairment. The MDS also indicated Resident #111 was dependent on staff for all functional daily tasks including bed mobility. Review of Resident #111's physician orders indicated the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-12-17 · tag F0865 — failed to run a quality-improvement (QAPI) program — patternHave a plan that describes the process for conducting QAPI and QAA activities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to develop, implement and maintain a Quality Assurance and Performance Improvement (QAPI) program which focuses on indicators of outcomes of quality of life, quality of care, and services to residents in the facility. Specifically, the facility failed to ensure a QAPI plan was implemented and addressed concerns regarding Activities of Daily Living (ADL) care in the facility, when a.) staff identified the inability to provide the frequency of ADL care needed on the Dementia Specialty Care Unit (DSCU) and b.) nursing identified there was a problem with wound care. Findings includeReview of the policy titled Quality Assurance and Performance Improvement Procedure, dated 02/2025, indicated:PURPOSE: The facility will develop, implement and maintain an effective, comprehensive, data-driven Quality Assurance and Performance Improvement (QAPI) program that focuses on indicators of the outcomes of care and quality of life. Quality Assurance and Performance Improvement is a management process that is ongoing, multi-level, comprehensive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-17 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and record review, the facility failed to maintain an infection prevention and control program designed to help prevent the development and transmission of communicable diseases and infections. Specifically,1a.) For Resident #111, the facility failed to implement enhanced barrier precautions.1b.) For Resident #66, the facility failed to implement enhanced barrier precautions.2.) The facility failed to ensure the nurse changed gloves between removing/handing a dirty dressing and applying a clean dressing to a pressure wound.3.) The facility failed to ensure staff performed hand hygiene before applying and after removing gloves during wound care.4.) The facility failed to ensure a nurse did not pour pills directly onto her laptop keyboard. Findings include: 1.) Review of the facility policy titled Enhanced Barrier Precautions, revised December 2024, indicated: Enhanced barrier precautions (EBP) apply when: a resident is NOT known to be infected or colonized with any MDRO (multi-drug-resistant organism), has a wound or indwelling medical devices, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-17 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record reviews and interviews, the facility failed to ensure one Resident (#36) out of a total sample of 30 residents did not self-administer medication without an assessment or physician's order.Findings include: Review of the facility policy titled Medication Administration/Self Administration policy, revised 7/2012, indicated the following:-Upon admission or upon request, the residents will be advised of their right to self-administer medications. The residents will review the implementation of self-medication and the self-administration of medication form #ADM-G26. Form is to be completed and added to the resident's record. Facility's case management team will determine upon completion of the nursing assessment form. Evaluation of Resident's Ability to Safely Self-Administer Medications. (Form #CN-070) whether the resident is safe in carrying out the self-administration practice.The decision of the case management team will be discussed with the resident and recorded on the self-administration of medications form and placed in the residence medical record.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-17 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview the facility failed to ensure for one Resident (#3) out of a total sample of 30 residents, that the facility's abuse policy was implemented following an allegation of abuse. Findings include:The facility policy titled Abuse Prevention Policies and Procedures, dated 11/2024, indicates the following:Upon the observation/allegation/formed suspicion of resident abuse, the supervising staff ensure the safety of all residents and then initiates the investigation through recording known information on the Quality Assessment and Assurance Incident Report, and if an injury of unknown origin is identified, the Injury of Unknown Origin Investigation form.During the course of any investigation into allegations of resident abuse, it is the policy of the facility to protect residents from harm during investigations. Review of the policy titled Reporting Resident Neglect/Abuse, dated 2/2025, indicated:1.The Executive Director/Director of Nursing must investigate any suspicion of resident neglect/abuse.2.In the event that any staff member believes that a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-17 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview that facility failed to develop a discharge summary that included a recapitulation of a stay for one discharged Resident (#130) out of 3 discharge records reviewed. Findings include: Resident #130 was admitted to the facility in October 2025 and has diagnoses that includes Alzheimer's disease and Chronic Obstructive Pulmonary Disease. Review of the clinical record:- Failed to indicate a discharge note or discharge disposition.- Failed to indicate a recapitulation of Resident #130's stay was documented.- Failed to indicate a Physician's order for discharge.- Failed to indicate a discharge note from the Physician or Nurse Practitioner. During an interview on 12/11/25 at 11:07 A.M., and 2:15 P.M., the Director of Nursing (DON) said that upon discharge the facility should have developed a discharge packet for Resident #130 that included a medication list and a Page one & two (a recapitulation of the Resident's stay) as well as written a discharge note by nursing. The DON said that she reviewed Resident #130's record and in this case that did not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-17 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and record review, the facility failed maintain professional standards in the managing and caring for urinary catheter devices for one Resident (#66) out of a total sample of 30 residents. Specifically, the facility failed to ensure the urinary catheter drainage bag was not placed directly on the floor or on a used trash can.Review of the facility policy titled 'Catheter Care, Urinary', revised August 2022, indicated:-Use aseptic technique when handling or manipulating the drainage system.-Be sure the catheter tubing and drainage bag are kept off the floor. Resident #66 was admitted to the facility in April 2024 with diagnoses including obstructive and reflux uropathy. Review of the most recent Minimum Data Set (MDS) assessment, dated 9/19/25, indicated Resident #66 was cognitively intact as evidenced by a Brief Interview for Mental Status exam score of 14 out of 15. This MDS also indicated Resident #66 had an indwelling urinary catheter. Review of Resident #66's physician's order, initiated 7/13/24, indicated:-Suprapubic catheter care, every shift.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-17 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review, the facility failed to provide respiratory care services in accordance with professional standards of practice for two Residents (#36 and #61) out of a total sample of 30 residents. Specifically:1.) For Resident #36, the facility failed to ensure oxygen tubing and nebulizer tubing was changed/dated as necessary and that oxygen was implemented at the correct flow rate as ordered by the physician.2.) For Resident #61, the facility failed to ensure Resident #61's oxygen tubing was dated and that oxygen was implemented at the correct flow rate as ordered by the physician.Findings include:Review of the facility policy titled Oxygen Administration, revised October 2010, indicated: -Preparation: Verify there is a physician's order for this procedure. Review the physician's orders or facility protocol for oxygen administration. -Steps in the Procedure: 10. Adjust the oxygen delivery device so that it is comfortable for the resident and the proper flow of oxygen is being administered. -Documentation: If the resident refused the procedure,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-17 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and policy review, the facility failed to ensure pharmaceutical services met the needs of the residents. Specifically, the facility failed to ensure insulin emergency kits were reordered and replaced by the pharmacy after being opened on two out of three units. Findings include: Review of the facility policy titled Emergency Medication Supplies (Emergency Kits), dated 11/15/24, indicated, but was not limited to, the following:-Facility staff may record the name of the nurse who accessed the emergency kit, the date and time the e-kit was accessed, and the serial number of the tamper evident lock or seal replaced on the emergency kit.-Fax the E-kit withdrawal communication form to the pharmacy. On 12/10/25 at 6:39 A.M., during the inspection of the medication room on the Two [NAME] unit the surveyor observed an insulin kit in the refrigerator; the kit was opened and some of the contents had been removed from the kit. There was no documentation indicating what had been removed, when it was removed or who had removed the items. There was no way to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-17 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility failed to assess for side effects of an antipsychotic medication by completing the Abnormal Involuntary Movement Scale (AIMS) for one Resident (#12) out of a total sample of 30 residents. Findings include:Resident #12 was admitted to the facility in January 2024 with diagnoses including dementia and unspecified psychosis. Review of Resident #12's most recent Minimum Data Set (MDS) dated [DATE], indicated the Resident scored a 4 out of a possible 15 on the Brief Interview for Mental Status exam which indicated he/she had severe cognitive impairment. Further review of the MDS indicated Resident #12 was dependent on staff for all functional daily tasks. Review of Resident #12's active physician orders indicated the following order:-Olanzapine (an antipsychotic medication) 5 MG (milligrams) tablet by mouth every night at 9PM (night) bedtime, initiated 10/21/25. Review of the psychiatric nurse practitioner note dated 1/9/25 indicated the following:Resident #12 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-17 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews, and record review, the facility failed to ensure one Resident (#39) was free from significant medication errors, out of a total sample of 30 residents. Specifically, a nurse administered insulin to Resident #39 when it was not indicated by the physician's order eight times.Findings include: Review of the facility policy titled Insulin Administration, revised March 2025, indicated:Preparation: The type of insulin, dosage requirements, strength, and method of administration are verified with the order on the medication sheet and the physician's order before administration.Steps in the Procedure (Insulin Injections via Syringe): Double check the order for the amount of insulin. Resident #39 was admitted to the facility in August 2025 with diagnoses including type two diabetes. Review of the most recent Minimum Data Set (MDS) assessment, dated 11/7/25, indicated Resident #39 had moderate cognitive impairment as evidenced by a Brief Interview for Mental Status exam score of 10 out of 15. This MDS also indicated Resident #39 received daily insulin…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-17 · tag F0810 — isolatedProvide special eating equipment and utensils for residents who need them and appropriate assistance.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to provide one Resident (#89) with adaptive equipment during a meal out of a total sample of 30 residents. Findings include: Resident #89 was admitted to the facility in February 2024 with diagnoses including stroke. Review of Resident #89's most recent Minimum Data Set (MDS) dated [DATE], indicated the Resident score a 3 out of a possible 15 on the Brief Interview for Mental Status exam which indicates he/she has severe cognitive impairment. The MDS also indicated Resident #89 required assistance from staff for self-feeding. Review of Resident #89's active physician orders indicated the following order:-Diet: House no salt at breakfast, lunch, supper. Ground texture thin liquids. Lip plate, cup with handles and covers, built up utensils. Magic cup at breakfast, lunch and dinner. Review of Resident #89's meal ticket served with each meal indicated the following:-2 handled cup, built-up utensil (1 each), inner lip plate (1 each). On 12/9/25…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-17 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews and interviews, the facility failed to assess eligibility and offer pneumococcal and/or influenza vaccinations per the Centers for Disease Control and Prevention (CDC) recommendations and facility policy for two Residents (#24 and #3) out of a total of five residents reviewed. Specifically:1.) For Resident #24, the facility failed to assess for eligibility and administer a pneumococcal vaccine after Resident #24 signed a consent indicating the Resident wished to receive the pneumococcal vaccine.2a.) For Resident #3, the facility failed to assess for eligibility and offer a pneumococcal vaccine to the Resident, as required.2b.) For Resident #3, the facility failed to ensure its staff offered the annual influenza vaccination to the Resident, as required. Findings include: Review of the facility policy titled Facility Vaccine Procedure, dated December 2024, indicated:Policy: The licensed nurse under the direction of the Director of Nursing will administer recommended immunizations vaccine to residents.Procedure: Obtain informed consent from each resident /…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-29 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on records reviewed and interviews, for one of three sampled residents (Resident #1), who had a permanent Guardianship in place, the Facility to ensure staff consistently implemented interventions identified in his/her plan of care, which clearly indicated prior to going out on a social leave, that nurses must obtain identification information of the person taking him/her out, when on 12/08/24, although Resident #1 had told his/her nurse he/she was going out with friends no identifying or contact information was obtained. Findings Include: The Facility's Policy, titled, Care Plans, Comprehensive Person-Centered, has no date, indicated a comprehensive, person-centered care plan that includes measurable, objective and timetables to meet the resident's physical, psychosocial and functional needs is developed and implemented for each resident. Review of the Facility's Internal Investigation, dated 12/09/24, indicated that at approximately 3:00 P.M. (on 12/08/24), Resident #1 told Nurse #1 that he/she was going…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on records reviewed and interviews, for one of three sampled residents (Resident #1), who had a Court Ordered Legal Guardianship in place and could go out on social leaves only if accompanied by a friend, the Facility failed to ensure he/she was provided with an adequate level of staff supervision to prevent an elopement, when on 12/08/24 during the day shift, Resident #1 told his/her nurse that he/she would be going out shopping with friends, and around 3:00 P.M., he/she left the unit, hung around the facility by going in/out of the lobby and activity room until approximately 5:00 P.M., when the Receptionist left, he/she then exited the facility undetected by staff and unaccompanied by anyone. Approximately seven hours later when staff realized he/she was not on the unit or anywhere in the facility, staff checked the Unit Sign Out Book which showed that Resident #1 had signed him/herself out at 3:00 P.M., and there was no name or contact information indicating who he/she left with, as required (per…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-23 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide assistance with activities of daily living (ADLs) for seven dependent Residents (#73, #83, #20, #95, #60, #104, and #97) out of a total sample of 30 Residents. Specifically, the facility failed to: 1) Provide incontinence care timely and in accordance with the plan of care for Resident #73, #83, #20, #95, #60, #104. 2) Provide supervision/assistance while eating for Resident #95. 3) Provide showers for Resident #97. Finding Included: Review of the facility policy titled, Activities of Daily Living (ADLs), Supporting, last revised 3/18, indicated: Policy Statement: -Residents will be provided with care, treatment, and services as appropriate to maintain or improve their ability to carry out activities of daily living (ADLs). -Residents who are unable to carry out activities of daily living independently will receive the services necessary to maintain good nutrition, grooming and personal and oral hygiene. Policy Interpretation and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to ensure fall prevention interventions were in place for three Residents (#83, #43 and #3) out of a total sample of 30 residents. Specifically, 1) For Resident #83, the facility failed to follow fall prevention interventions which may have prevented a fall, 2) For Resident #43, the facility failed to have a fall mat in place and 3) For Resident #3, the facility failed to have a bed alarm in place. Findings include: Review of the facility policy titled, Quality Assurance & Performance Improvement Falls Policy & Procedures, dated 12/2023, indicated the following: -Purpose: To promote resident safety and an environment free from falls to the extent possible in consideration of the resident's right to maintain autonomy and make individual choices. -The licensed nurse must implement interventions to promote resident safety based on the resident's risk factors. If identified as high risk, the resident may be placed on the falling star program.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-10-23 · tag F0699 — patternProvide care or services that was trauma informed and/or culturally competent.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Resident # 94 was admitted to the facility in April 2024 with diagnoses including anxiety, depression and a history of Post Traumatic Stress Disorder (PTSD). A review of the most recent Minimum Data Set (MDS) dated [DATE] indicated a Brief Interview for Mental status (BIMS) score of 9 out of a possible 15 indicating moderate cognitive impairment. Further review of the MDS indicated Resident #94 has a diagnosis of PTSD. During an interview on 10/22/24 at 9:24 A.M., Resident #94 said he/she recently lost his/her son to a drug overdose, and he/she is a veteran who served in the Vietnam war. A review of the Social history version 2 dated 2/13/23 indicated a psychosocial assessment that stated Resident #94 has a history of PTSD. A review of the medication management behavioral health progress notes dated 9/26/24 indicated the following: Chief complaint/History of present illness: medical evaluation for management of depression and PTSD (recent loss of his/her son). A review of Resident #94's care plan indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-23 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews, the facility failed to provide a palatable meal to the residents on the 2 East and 2 [NAME] Units. Findings include: Based on the facility policy titled, Daily Food Temperature Check - Adult Day Health, dated 2/2016, indicated the following: -The temperatures will be monitored daily and recorded weekly to assure that all meals be served to the participants within the proper temperature range (41 degrees to 140 degrees). On 10/21/24 at 8:55 A.M., a test tray was conducted on the 2 East Unit with the following findings: -Pureed pancakes: 105 degrees Fahrenheit, tasted luke warm, not hot and were bland in taste. The pancakes were a thick, gummy consistency which became stuck on the surveyors teeth and the surveyor needed to chew them. -Pureed eggs: 98 degrees Fahrenheit, tasted cool not hot and were powdery, watery and bland in taste. -Oatmeal - 100 degrees Fahrenheit, tasted luke warm not hot and bland in taste. -Coffee - 110 degrees Fahrenheit, tasted warm not hot. During an interview on 10/21/24 at 9:00 A.M., Unit Manager #1 looked at the food…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-23 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews, the facility failed to provide a dignified dining experience for the residents on the 2 East unit. Specifically, the facility failed to serve all residents seated at the same table at the same time. Findings Include: Review of the facility policy titled, Quality of Life - Dignity, dated August 2009, indicated the following: -Each resident shall be cared for in a manner that promotes and enhances quality of life, dignity, respect and individuality. During the breakfast meal on the 2 East unit on 10/21/24, the following was observed: -Two residents were seated at a table. The first resident was served breakfast at 8:30 A.M. The second resident was served breakfast at 8:54 A.M., 24 minutes later. -Three residents were seated at a table. The first resident was served breakfast at 8:11 A.M. The third resident was served breakfast at 8:34 A.M., 23 minutes later. During the lunch meal on the 2 East unit on 10/21/24, the following was observed: -Four residents were seated at a table. The first resident was served lunch at 12:18 P.M. The fourth resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-23 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to inform one Resident (#94) out of a sample of 30 residents in advance of the risks and benefits of proposed treatment. Specifically, the facility failed to obtain a psychotropic consent prior to administering a psychotropic medication. Findings include: A review of the facility policy titled 'Psychoactive medication informed consent procedure' with a review date of January 2024 indicated the following: 1. When a physician orders any psychoactive medication, i.e.: antianxiety medication, the licensed nurse must complete the Psychoactive Medication Informed Consent Form, the form must indicate the resident's name, the physician, the date, diagnosis, the reason for medication and expected benefits to the resident. 2. The nurse must indicate what type of psychoactive medication are ordered by checking the appropriate box. This form is to be reviewed with the resident or legal responsible party including each specific medication side effects. Resident # 94…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-23 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, policy review, and interview, the facility failed to ensure Advance Directives (written documents that instructs health care providers of the decisions for specific medical treatment if a person was unable to speak or lacked the capacity to make decisions for themselves) were consistently documented in the medical record for one Resident (#105), out of a total sample of 30 residents. Findings include: Review of the facility policy titled Advanced Directives, revised 12/16, indicated, Prior to or upon admission of a resident, the Social Services Director or designee will inquire of the resident, his/her family members and/or his or her legal representative, about the existence of any written advance directives. Information about whether or not the resident has executed an advanced directive shall be displayed prominently in the medical record. The plan of care for each resident will be consistent with his or her documented treatment preferences and/or advance directive. Resident #105 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-23 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to keep one Resident (#20) free from abuse and neglect out of a total sample of 30 Residents. Specifically, the facility failed to prevent abuse by neglecting to complete incontinence care for Resident #20. Findings include: Review of the facility policy titled, Abuse Prevention Policies and Procedures, dated 4/2017 indicated the following: -To promote prevention, protection, prompt reporting and interventions in response to alleged, suspected or witnessed abuse/neglect/exploitation of any resident. Resident #20 was admitted to the facility in August 2022 with diagnoses including unspecified dementia, severe, with other behavioral disturbances and major depression disorder. Review of Resident #20 most recent Minimum Data Set (MDS) dated [DATE] indicated the Resident had a Brief Interview for Mental Status (BIMS) score of 3 out of a possible 15, which indicated Resident #20 had severe cognitive impairment. The MDS also indicated Resident #20…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-23 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to keep one Resident (#3) free from restraints, out of a total sample of 30 residents. Findings include: A physical restraint, as defined in the State Operations Manual, Appendix PP - Guidance to surveyors for Long Term Care Facilities, is any manual method, physical or mechanical device, equipment or material that limits a resident's freedom of movement and cannot be removed by the resident in the same manner as it was applied by staff. Review of the facility policy titled, Device/Restraints Policy & Procedure, dated 10/10/2000, indicated the following: -Purpose: to ensure each resident attains/maintains the highest practicable well-being in an environment that improves functional status and ability. The resident has the right to be free from any physical and chemical restraints imposed for purpose of discipline or convenience and not required to treat the resident medical symptoms. When the use of restraints is indicated, the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-23 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure Minimum Data Set (MDS) Assessments were accurately completed to reflect the status of one Resident (#106) out of a total sample of 30 residents. Specifically, the facility failed to document Resident #106 discharged home. Findings Include: Resident #106 was admitted the facility in August 2024 with diagnoses that included chronic kidney disease, hypertension, anxiety, and arthritis. Review of Resident #106's most recent Minimum Data Set (MDS), dated [DATE], indicated he/she was discharged to a short term general hospital. Review of Resident #106's social services note, dated 9/6/24, indicated Resident discharged as planned this day accompanied by his/her friend. He/she has declined VNA (visiting nursing) services. During an interview on 10/23/24 at 8:11 A.M., Social Services said Resident #106 discharged home. During an interview on 10/23/24 at 9:22 A.M., the MDS Nurse said Resident #106 discharged home and the MDS is coded as he/she discharged…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-23 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interview the facility failed to develop a comprehensive resident centered care plan for two Residents (#48, #94) out of a total sample of 30 residents. Specifically, 1. For Resident #48, the facility failed to develop a comprehensive pacemaker care plan, 2. For Resident #94, the facility failed to develop a comprehensive person centered history of Opioid abuse care plan. Findings include: Resident #48 was admitted to the facility in December 2021 with diagnoses that included hypertensive heart and chronic kidney disease with heart failure, paroxysmal atrial fibrillation, and presence if cardiac pacemaker. Review of Resident #48's most recent Minimum Data Set (MDS), dated [DATE], he/she scored a 15 out of 15 of the Brief Interview for Mental Status (BIMS) indicating the Resident is cognitively intact. Review of Resident #48's nursing progress note, dated 7/24/24, indicated Pt (patient) readmitted from the hospital where he/she had a pacemaker placed. Review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-23 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to ensure one Resident (#54) was utilizing a left hand orthotic to prevent a worsening contracture, out of a total sample of 30 residents. Findings include: Resident #54 was admitted to the facility in October 2023 with diagnoses including dementia and left-hand contracture. Review of Resident #54's most recent Minimum Data Set (MDS) dated [DATE], indicated the Resident had a Brief Interview for Mental Status (BIMS) score of 6 out of a possible 15, which indicated he/she had severe cognitive impairment. The MDS also indicated Resident #54 is dependent on staff for all functional tasks. On 10/21/24 at 11:48 A.M., Resident #54 was observed sitting in the dining room with his/her left hand in a closed, fisted position. The Resident was not wearing a splint. During an interview on 10/21/24 at 11:53, Resident #54's son-in-law said the Resident has a left-hand contracture and has a left-hand splint he/she is supposed to wear daily, however, it…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-23 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide appropriate treatment and services for an indwelling Foley catheter (urinary catheter which remains in the bladder to provide continuous urine drainage. A balloon inflated at the catheter's distal end prevents it from slipping out of the bladder after insertion) for one Resident (#50), out of a total sample of 30 residents. Specifically, for Resident #50, the facility failed to ensure a physician's order was obtained for the Foley catheter to be in place and changing/inserting the Foley catheter included catheter size/type and balloon size. Findings include: Resident #50 was readmitted to the facility in October 2024 with diagnoses that included sepsis due to methicillin resistant staphylococcus aureus, pressure ulcer of sacral region stage 4, acute kidney failure, and major depressive disorder. Review of Resident #50's Minimum Data Set (MDS), dated [DATE], indicated he/she scored a 15 out of 15 on the Brief Interview for Mental Status (BIMS)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-23 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide care and maintenance of a Peripherally Inserted Central Catheter (PICC: a flexible tube inserted through a vein in one's arm and passed through to the larger veins near the heart, used to deliver medications intravenously [IV] ), consistent with professional standards of practice for one Resident (#50), out of a total sample of 30 residents. Specifically, for Resident #50, the facility failed to obtain a baseline measurement for the external length of Resident #50's PICC from when it was placed to ensure the PICC had not migrated (moved from the heart to another area, which could have a significant impact on treatment, or cause serious harm) per facility policy. Findings include: Review of the facility policy titled Central Vascular Access Device Dressing Change, dated 2024, indicated The Nurse is responsible and accountable for obtaining and maintaining competence with infusion therapy within his or her scope of practice. Upper…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-23 · tag F0740 — failed to provide behavioral / mental-health care — isolatedEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, policy reviews and interviews, the facility failed to provide the necessary behavioral health care and services to attain or maintain the highest practicable mental, and psychosocial well-being for two Residents (#105, #20) out of a total sample of 30 residents. Specifically, 1. For Resident #105, the facility failed to ensure a psychiatric consult was completed as ordered. 2. For Resident #20, the facility failed to follow a behavioral health recommendation. Findings include: 1. Resident #105 was admitted to the facility in September 2024 with diagnoses that included end stage renal disease, diastolic congestive heart failure, acute respiratory failure, and type 2 diabetes. Review of Resident #105's most recent Minimum Data Set (MDS), dated [DATE], indicated he/she scored a 15 out of a possible 15 on the Brief Interview for Mental Status (BIMS) indicating intact cognition. Review of Resident #105's physician order dated 9/21/24, indicated a psychiatric consult related to depression.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-23 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to ensure accurate medical record were kept for two Residents (#53 and #3), out of a total sample of 30 residents. Findings include: 1. Resident #54 was admitted to the facility in October 2023 with diagnoses including dementia and left-hand contracture. Review of Resident #54's most recent Minimum Data Set (MDS) dated [DATE], indicated the Resident had a Brief Interview for Mental Status (BIMS) score of 6 out of a possible 15, which indicated he/she had severe cognitive impairment. The MDS also indicated Resident #54 is dependent on staff for all functional tasks. Review of Resident #54's physician orders indicated the following order: -Pt (patient) to wear easy care comfort splint left hand day shift. check skin before and after application. initiated 4/12/24. On 10/21/24 at 11:48 A.M., Resident #54 was observed sitting in the dining room with his/her left hand in a closed, fisted position. The Resident was not wearing a splint. During an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-10-17 · tag F0801 — widespreadEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews the facility failed to employ a Registered Dietician to assess the nutrition needs of all residents on all units as required resulting in risk for malnutrition. , Findings include: 1. Review of the Registered Dietician Job Description (sic.) indicated the following responsibilities of the Registered Dietician (RD): -Provide consultation and education to facilities staff regarding resident dietary needs and requirements. -Provide routine and periodic assessment of the facilities total dietary program -Participate in resident care planning, MDS (minimum data sets), assessments, monitoring, evaluating or any other required documentation in accordance with facilities policies -Meet with the residents to determine individual likes or dislikes -Participate in the Facilities Quality Assessment and Performance Improvement Program (QAPI) During an interview on 10/16/23 at 1:49 P.M., the MDS Nurse said the facility has been without a Registered Dietician (RD) for months, and that nobody has been completing resident nutrition assessments. The MDS Nurse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-10-17 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and observations, the facility failed to ensure staff treated residents in a dignified manner during the dining experience. Specifically: 1) staff referred to residents dependent on staff for feeding assistance feeders, 2) staff served residents in the dining room on overbed tables 3) staff fed residents, who were dependent on assistance, while standing over them 4) staff failed to serve all residents seated at the same table at the same time. Findings include: 1. On 10/12/23 at 7:50 A.M., the surveyor observed the breakfast meal arrive from the kitchen to the unit, and staff began to serve residents. At 8:00 A.M., the surveyor observed Unit Manager (UM) #2 in the hallway, located between the dining room (which was occupied by approximately 12 residents) and a bedroom, talking with other staff. The surveyor asked UM #2 about the order of serving and UM #2 said feeders (residents who are dependent on staff for eating) are given their breakfast trays after those residents who require only assistance with setting up the meal. UM #2 used the word feeders within…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-10-17 · tag F0692 — failed to prevent malnutrition and dehydration — patternProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview for three Residents (#37, #90 and #87) of 26 sampled residents, the facility failed to ensure professional standards of practice were implemented to ensure acceptable parameters of nutritional status. Specifically: 1. for Resident #37, the facility failed to ensure a significant weight loss was verified and assessed resulting in a risk of malnutrition. 2. for Resident #90, the facility failed to implement his/her nutritional care plan resulting in a significant weight loss. 3. for Resident #87, the facility failed to monitor weights resulting in inability to determine if a significant weight loss/gain occurred. Findings include: Review of the facility policy, titled Weight Assessment and Intervention, revised September 2008, indicated the following: * The multidisciplinary team will strive to prevent, monitor, and intervene for undesirable weight loss for our residents. * The Dietician will respond within 24 hours of receipt of written notification. * The nursing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-10-17 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interviews and policy review the facility failed to ensure a medication cart was locked on 1 of 3 nursing units. Findings include: The facility policy titled Storage of Medications, dated as revised April 2007, indicated the following: -The facility shall store all drugs and biologicals in a safe, secure and orderly manner. On 10/17/23 at 9:11 A.M., the surveyor exited the elevator onto the 2 [NAME] unit and observed an unlocked/unattended medication cart. The surveyor was able to open and access the medication cart. At 9:13 A.M., a Nurse #3 walked around the corner at the opposite end of the hall, and walked the entire corridor to return to the medication cart. During an interview on 10/17/23 at 9:14 A.M., Nurse #3 said the medication cart was supposed to be locked when unattended. During an interview on 10/17/23 at 10:01 A.M., the Director of Nursing said the medication cart should always be locked when unattended.
- Potential for harm · Ecited before2023-10-17 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interview, resident group meeting, and test tray results, the facility failed to ensure foods provided to residents were prepared by methods that conserve nutritional value, flavor, were palatable and at appetizing temperatures on 3 out of 3 units. Findings include: During the resident group meeting on 10/12/23 at 2:31 P.M., 7 out of 13 residents said that the coffee is served cold and one resident said food is delivered cold. Review of the Resident Council Meeting notes, dated August 2023, indicated that food is often cold due to meal trays on the units not being served in a timely manner. Review of the Resident Council Meeting notes, dated September 2023, indicated that food is often cold, especially soups. On 10/12/23 at 8:20 A.M., the 2 East Unit food truck arrived at the resident care unit. After all resident trays were served the surveyor received the test tray at 8:58 A.M., 38 minutes after the food truck arrived to the unit. The following was recorded: -Pureed bread, 113 degrees Fahrenheit, lukewarm and slightly acidic to taste. The pureed bread had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-10-17 · tag F0810 — patternProvide special eating equipment and utensils for residents who need them and appropriate assistance.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review and interviews for one Resident (#37) out of a total sample of 26 residents, the facility failed to provide adaptive equipment in accordance with the medical plan of care. Specifically, the facility failed to ensure Resident #37 was provided a nosy cup for use during his/her meals resulting in an increased risk for aspiration (choking). Findings include: Resident #37 was admitted to the facility in September of 2015 and has diagnoses that include dementia, adult failure to thrive and dysphagia (difficulty in swallowing). Review of the Minimum Data Set assessment with an Assessment Reference Date of 8/4/23 indicated Resident #37 was assessed by staff as having severely impaired cognitive skills for daily decision making and is dependent on staff for eating. On 10/11/23 at 3:29 P.M., the surveyor observed Resident #37 to be thin and frail, and had food staining under his/her mouth. The Resident was sitting in a recliner chair in the dining/sitting area. Review of Resident #37's medical record indicated the following physician's order: -9/23/2023,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-10-17 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, policy review, and interviews, the facility failed to store and prepare food in accordance with professional standards for food service safety. Specifically, the facility failed to ensure food items were not stored on the floor, unpasteurized eggs were cooked thoroughly, that ready to eat food was not handled using contaminated gloves, and that nursing staff providing feeding assistance used proper hand hygiene and glove use\ resulting in an increased risk for contamination and foodborne illness. Findings include: Review of the facility policy, titled Preventing Foodborne Illness - Food Handling, revised July 2014, indicated the following: -This facility recognizes that the critical factors implicated in foodborne illness are: a. Poor personal hygiene of food service employees; b. Inadequate cooking and improper holding temperatures; -With these factors as the primary focus of preventative measures, this facility strives to minimize the risk of foodborne illness to our residents. -Potentially hazardous food will be cooked to the appropriate internal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-17 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review and interviews for one Resident (#90) of 26 sampled residents, the facility failed to notify the physician of a significant weight loss. Findings include: Review of the facility policy titled 'Weight Assessment and Intervention', revised September 2008, indicated but was not limited to the following: · Any weight change of 5% or more since the last weight assessment will be retaken the next day for confirmation. If the weight is verified, nursing will immediately notify the Dietician in writing. Verbal notification must be confirmed in writing. · The Dietician will respond within 24 hours of receipt of written notification. · The Dietician will review the unit Weight Record by the 15th of the month to follow individual weight trends over time. Negative trends will be evaluated by the treatment team whether or not the criteria for significant weight change has been met. · The threshold for significant unplanned and undesired weight loss will be based on the following criteria: * 1 month - 5% weight loss is significant, greater than 5% is severe. *…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-17 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and policy review, the facility failed to ensure resident Protected Health Information (PHI) was secure on 2 of 3 units. Specifically, 1.) a nurse on the 2 [NAME] unit failed to ensure PHI on a computer was not visible and accessible on a nursing unit. and 2.) Physician (#1) dictated resident care visit notes loudly, at the nurses station on the 2 East and 2 [NAME] units. Findings include: The facility Corporate Compliance Policy, undated, indicated the following: -The Facility is dedicated to protecting the privacy and confidentiality of our residents' health information. The Facility will ensure that it is compliant with all applicable provisions of the Health Insurance Portability and Accountability Act (HIPAA) Privacy and Security Rules and the Health Information Technology for Economic and Clinical Health (HITECH) Act. 1.) On 10/17/23 at 9:11 A.M., the surveyor exited the elevator onto the 2 [NAME] unit and observed an unattended medication cart with a computer screen open on top of the cart. The screen was open to a Resident screen that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-17 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews, observations, and records reviewed for one Resident (#90) of 26 sampled residents, the facility failed to file a grievance. Specifically, for Resident #90 the facility failed to file a grievance of missing personal property resulting in this loss not being addressed. Findings include: Review of the facility policy titled 'Grievance and Missing Items', revised April 2017, indicated, but was not limited to: * The Grievance Officer is the Executive Director or Director of Nursing, in their absence. * Communication of a grievance or missing items may be reported to any and all staff. There [sic] concern will be documented on a Grievance and Missing Items Form by the staff member receiving the concern or directly by a resident, family member, or visitor. * The Grievance and Missing Items Form will be immediately given to the Grievance Officer to review and disseminate to the appropriate Department head for investigation of the issue. Resident #90 was admitted to the facility in May 2022 with diagnoses including a stroke with right-sided hemiplegia (weakness) and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-17 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility failed to ensure one Resident (#63) was free from physical restraints out of a total sample of 19 residents. Findings include: The facility policy titled Device/Restraints Policy & Procedure, dated as revised 4/2017, indicated the following: 1. Physical restraints include but are not limited to leg restraints, arm restraints, hand mitts, soft ties or vest, lap cushions, and lap trays the resident cannot easily remove. Also included as restraints are facility practices that meet the definition of restraint such as: * Placing a chair or bed so close to a wall that the wall prevents the resident from rising out of the chair or voluntarily getting out of bed. Resident #63 was admitted to the facility in September 2019 and had diagnosis that includes dementia with behavioral disturbance and repeated falls. Review of the most recent Minimum Data Set (MDS) assessment, dated 11/10/23, indicated that on the Brief Interview for Mental Status exam Resident #63 scored a 5 out of a possible 15, indicating severely impaired…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-17 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, observations, and records reviewed for one Resident (#80) of 26 sampled residents, the facility failed to implement written policies and procedures for allegations of abuse. Specifically, the facility failed to ensure an allegation that a staff member roughly handled Resident #80, which caused a bruise on his/her right wrist, was investigated. Findings include: Review of the facility's policy titled 'Reporting Resident Neglect/Abuse', revised 04/2017, indicated but was not limited to: * The Executive Director/Director of Nursing must investigate any suspicion of resident neglect/abuse. * In the event that any staff member believes that a resident of the facility has been abused, mistreated or neglected, the individual is required to notify their direct supervisor who will notify the Executive Director/Director of Nursing. Resident #80 was admitted to the facility in July 2023 with diagnoses including dementia and atrial fibrillation. Review of the Minimum Data Set (MDS) assessment dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-17 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and policy review for one resident (Resident #32) of 26 sampled residents, the facility failed to report an allegation of abuse within 2 hours as required. Findings include: Review of the facility policy, titled Reporting Resident Neglect/Abuse, revised April 2017, indicated the following: - The Executive Director/Director of Nursing must investigate any suspicion of resident neglect/abuse. - It is the policy of the facility to ensure that all alleged violations involving abuse, neglect, exploitation, or mistreatment, including injuries of unknown source and misappropriation of resident property, are reported immediately, but no later than 2 hours after the allegation is made, if the events that cause the allegation involve abuse or result in serious bodily injury, or no later than 24 hours if the events that cause the allegation do not involve abuse and do not result in serious bodily injury, to the Executive Director and to officials (including to the State Survey Agency) in accordance with state law. Resident #32 was admitted to the facility in March 2023 with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-17 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and policy review for one Resident (#32) of 26 sampled residents, the facility failed to investigate an allegation of abuse, as required. Findings include: Review of the facility policy, titled Reporting Resident Neglect/Abuse, revised April 2017, indicated the following: - The Executive Director/Director of Nursing must investigate any suspicion of resident neglect/abuse. - It is the policy of the facility to ensure that all alleged violations involving abuse, neglect, exploitation, or mistreatment, including injuries of unknown source and misappropriation of resident property, are reported immediately, but no later than 2 hours after the allegation is made, if the events that cause the allegation involve abuse or result in serious bodily injury, or no later than 24 hours if the events that cause the allegation do not involve abuse and do not result in serious bodily injury, to the Executive Director and to officials (including to the State Survey Agency) in accordance with state law. Resident #32 was admitted to the facility in March, 2023 with diagnoses…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-17 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview and policy review for two Residents (#2 and #22) of 26 sampled residents the facility failed to provide the required transfer/discharge notice. Findings include: Review of the facility policy titled Notification of Transfer/Discharge and Bedhold, dated as revised 4/11/23, indicated: -At the time of any transfer of a resident from the facility, the nursing staff is responsible to issue the following documents to the resident: A. A 2-part nursing Transfer to Hospital, form located in the Interact Packets, order from [NAME]. Packets includes Acute Care Transfer Document Checklist located on the envelope. SNF/NF to Hospital Transfer Form, 3 pages, SBAR Communication Form, 4 pages. B. The Facility's Bedhold Policy (procedure #0438). 1.) Resident #2 was admitted to the facility in July 2014 and had diagnoses that included acute and chronic respiratory failure with hypoxia. Review of the most recent Minimum Data Set assessment, dated 8/18/23, indicated that on the Brief Interview for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-17 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on records reviewed, interviews and policy review for two Residents (#2, #22) of 26 sampled residents the facility failed to provide the required bedhold notice. Findings include: Review of the facility policy titled Notification of Transfer/Discharge and Bedhold, dated as revised 4/11/23, -At the time of any transfer of a resident from the facility, the nursing staff is responsible to issue the following documents to the resident: A. A 2-part nursing Transfer to Hospital, form located in the Interact Packets, order from [NAME]. Packets includes Acute Care Transfer Document Checklist located on the envelope. SNF/NF to Hospital Transfer Form, 3 pages, SBAR Communication Form, 4 pages. B. The Facility's Bedhold Policy (procedure #0438). 1.) Resident #2 was admitted to the facility in July 2014 and had diagnoses that included acute and chronic respiratory failure with hypoxia. Review of the most recent Minimum Data Set assessment, dated 8/18/23, indicated that on the Brief Interview for Mental Status Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-17 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and records reviewed for three Residents (#87, #31,and #90) of 26 sampled residents, the facility failed to develop and implement plans of care. Specifically: 1. for Resident #87, the facility failed to obtain physician orders for changing the gastrostomy tube (G-tube) sponges, resulting in an increased risk for infection. 2. for Resident #90, the facility failed to develop a plan of care for skin breakdown or implement physician orders to wear heel protectors resulting in an increased risk for skin breakdown. 3. for Resident #31, the facility failed to implement physician orders for off-loading heels and wearing heel protectors resulting in an increased risk for skin breakdown. Findings include: 1. The facility policy titled Gastrostomy Feeding dated 2/29/12, did not refer to the changing of G-tube sponges. A gastrostomy tube (G-tube) is a tube inserted through the abdomen that brings nutrition directly to the stomach. A G-tube sponge, sometimes called a split sponge, is placed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-17 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, records review, policy review and interviews, for two Residents (#62 and #63) the facility failed to provide needed assistance for activities of daily living. Specifically: 1) providing assistance with showers,, resulting in increased risk for poor hygiene 2) providing assistance with meals, resulting in potential risk of malnutrition. Findings Include: Review of the facility policy titled, Activities of Daily Living (ADLs), Supporting, last revised March 2018, indicated: Policy Statement: *Residents will be provided with care, treatment and services as appropriate to maintain or improve their ability to carry out activities of daily living (ADLs). *Residents who are unable to carry out activities of daily living independently will receive the services necessary to maintain good nutrition, grooming and personal and oral hygiene. Policy Interpretation and Implementation: 2. Appropriate care and services will be provided for residents who are unable to carry out ADL's independently, with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-17 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record reviews, and interviews for one Resident (#90) of 26 sampled residents, the facility failed to implement a physician's order. Specifically, the facility failed to ensure Resident #90 was given a soft protective boot, resulting in an increased risk for skin breakdown. Findings include: Resident #90 was admitted to the facility in May 2022 with diagnoses including a stroke with right sided hemiparesis (weakness), anemia, and chronic kidney disease. Review of most recent Minimum Data Set (MDS) assessment, dated 7/21/23, indicated Resident #90 required extensive assistance with bed mobility, dressing, toileting, hygiene and total assistance with transfers and bathing. Review of Resident #90's physician orders dated 9/22/23, indicated he/she required a soft protective boot at all times to left foot, every shift. On 10/11/23 at 9:02 A.M., the surveyor observed Resident #90 lying in bed not wearing a protective boot on his/her left foot. On 10/12/23 at 8:16 A.M., the surveyor observed Resident #90 lying in bed not wearing a protective boot on his/her left…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-17 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, records reviewed and interviews for one Resident (#13) of 26 sampled residents, the facility failed to ensure Resident #13 wore a right-hand splint properly and wore the right-hand splint in accordance with the physician's orders. Findings include: Review of the facility's policy, entitled Resident Mobility and Range of Motion, revised July 2017, indicated the following: Policy Statement: 1. Residents will not experience an avoidable reduction in range of motion (ROM), 2. Residents with limited range of motion will receive treatment and services to increase and or prevent a further decrease in ROM, 3. Residents with limited mobility will receive appropriate services, equipment, and assistance to maintain or improve mobility unless reduction in mobility is unavoidable. Resident #13 was admitted to the facility in April 2019 and has diagnoses that include but not limited to abnormal posture, muscle weakness, and dementia. Review of the Minimum Data Set assessment with an Assessment Reference…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-17 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, policy review, record review, and interviews for one Resident (#55) of 26 sampled residents the facility failed to ensure staff provided care consistent with professional standards, related to replacing and dating oxygen tubing. Findings include: Review of the facility policy titled, Departmental (Respiratory Therapy)-Prevention of Infection, last revised 11/11, indicated: Policy: *The purpose of this procedure is to guide prevention of infection associated with respiratory therapy tasks and equipment, including ventilators, among residents and staff. Steps in Procedure: Infection Control Considerations Related to Oxygen Administration: *Change the oxygen cannula and tubing every seven (7) days, or as needed. Resident #55 was admitted to the facility in July 2023, and diagnoses included respiratory failure with hypoxia (low levels of oxygen in body tissues), chronic obstructive pulmonary disease (COPD), and dependence on oxygen. Review of Resident #55's physician's order, dated 8/12/23,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-17 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and records reviewed for one Resident (#3) of 26 sampled residents, the facility failed to ensure pharmacy recommendations were submitted to the physician for review. Specifically, for Resident #3 the facility failed to submit the pharmacist's medication report dated 9/5/23 to the physician for approval or disapproval, resulting in a risk for potential drug irregularities. Findings include: Review of the facility policy titled Pharmacy Recommendation Procedure dated 2/29/12, indicated the nurse is responsible for ensuring that each recommendation is reviewed with the resident's attending physician. The policy also indicated the Director of Nurses will assign staff every month to complete an audit of all recommendations to ensure they have all been correctly followed up on a timely basis. Resident #3 was admitted to the facility in December 2018, and had diagnoses which included dementia and delusional disorder. Review of Resident #3's Minimum Data Set (MDS) assessment dated [DATE], indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-17 · tag F0808 — failed to follow doctor-ordered diets — isolatedEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review and interviews the facility failed to ensure one Resident (#37) out of a total sample of 26 residents, was provided the therapeutic diet in accordance with physician orders. Specifically, Resident #37 was not provided with the consistency of honey thick liquids during his/her meals, resulting in placing the Resident at risk for aspiration (choking). Findings include: Resident #37 was admitted to the facility in September of 2015 and has diagnoses that include dementia, adult failure to thrive and dysphagia (difficulty in swallowing.) Review of the Minimum Data Set assessment with an Assessment Reference Date of 8/4/23 indicated Resident #37 was assessed by staff as having severely impaired cognitive skills for daily decision making and is dependent on staff for eating. On 10/11/23 at 3:29 P.M., the surveyor observed Resident #37 to be thin and frail, and had food staining under his/her mouth. Resident #37 was sitting in a recliner chair in the dining/sitting area. Review of Resident #37's medical record indicated the following physician's order:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-17 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviewed and interviews, the facility failed to maintain an accurate medical record for two Residents (#31, #90 and #3) out of a total sample of 26 residents. Specifically, 1. For Resident #31 nursing failed to accurately document in the Treatment Administration Record (TAR) and on a weekly skin assessment. 2. For Resident #90 nursing failed to accurately document in the TAR. 3. For Resident #3 nursing failed to locate and file a pharmacy consultation report in the medical record. Findings include: 1.) For Resident #31, nursing failed to a.) accurately document in the TAR and b.) failed to accurately document on a weekly skin assessment. Resident #31 was admitted to the facility in November 2021 and had diagnoses that included severe vascular dementia with mood disturbance and diabetes type 2 with renal and circulatory complications. a.) Review of the current Physician orders indicated the following orders: -Physician order, started 10/16/22, Offload the heels and skin prep both…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-17 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, policy review and interviews the facility failed to implement infection control procedures to reduce the possible transmission of communicable diseases, including COVID-19, by failing to properly wear Personal Protective Equipment (PPE) on 1 of 3 resident units during a COVID-19 outbreak. Findings include: The facility policy titled Coronavirus COVID-19 Pandemic Event Policy, dated as revised 9/27/23, indicated the following: -All facility personnel are wearing a facemask while in the facility On 10/16/23 at 7:01 A.M., upon entering the building several staff were observed wearing N95 masks and being tested for COVID-19 at the reception desk at the facility entry point. A staff person said that the facility currently had a COVID-19 outbreak on the Dementia Special Care Unit (DSCU). During an interview on 10/16/23 at 7:52 A.M., the Director of Nursing (DON) confirmed 10 residents and 4 staff had tested positive for COVID-19 over the weekend and through this morning. The DON said staff were required to wear an N95 mask on the DSCU during the outbreak. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-28 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on records reviewed and interviews for one of three sampled Employee Personnel Records (Certified Nurse Aide #1), the Facility failed to implement their policy and ensure that they or the Staffing Agency they contracted with, conducted a Massachusetts Nurse Aide Registry background check before hire, in accordance with the Facility Policy and Staffing Agency Agreement. Findings include: Review of the Facility's Policy and Procedure titled Abuse Prevention, dated April 2017, indicated the Facility's Hiring and Screening practices included that the Facility will conduct for all applicants for employment, screenings as required, including the Nurse Aide Registry. Review of the Staffing Agency Agreement, dated 02/21/23, indicated the Agency shall be responsible for conducting all pre-employment screenings, as required by law and regulation. During the onsite investigation, the Facility, in communication with their Staffing Agency, was unable to provide documentation to support that a Massachusetts Nurse Aide Registry background check was conducted before Certified Nurse Aide (CNA)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$71,902 in federal fines across 2 penalties.
- $68,515 — penalty dated 2025-12-17
- $3,387 — penalty dated 2024-01-22
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to ELDER SERVICES — 6 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.2 | -1.2 vs chain |
| Health inspection | 1 of 5 | 2.3 | -1.3 vs chain |
| Staffing | 2 of 5 | 3.2 | -1.2 vs chain |
| Quality measures | 1 of 5 | 2.3 | -1.3 vs chain |
The other 5 homes this chain runs (chain average 2.2★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| ROMANO, FRANK | Individual | W-2 MANAGING EMPLOYEE; CORPORATE OFFICER | since 01/04/1978 |
| ROMANO, JAMES | Individual | CORPORATE DIRECTOR | since 08/16/2008 |
CMS files one row per role, so the 3 rows in the source record cover these 2 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 72% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.7M paid to related parties — landlords or management companies under common ownership — equal to about 12% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Massachusetts Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 225548. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-17, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.