Southview Acres Healthcare Center
2000 Oakdale Avenue, West Saint Paul, MN 55118 · For profit - Corporation · 210 certified beds · (651) 554-9558 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- a high payroll-based staffing rating (4/5)
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 3 actual-harm citations
- a high number of inspection citations overall (43) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $41,555 in federal fines (most recent 2023-11-30)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 16.7% | 18.2% | 15.4% | typical |
| Long-stay residents who lose too much weight | 4.8% | 4.1% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.7% | 1.9% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 3.4% | 2.6% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 4.7% | 4.1% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 4.6% | 4.0% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 17.1% | 20.5% | 16.1% | typical |
| Long-stay residents on antianxiety or hypnotic medication | 6.7% | 12.5% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 98.1% | 96.1% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 6.5% | 5.2% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 31.9% | 24.5% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 13.0% | 17.1% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 2.2% | 1.9% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 78.4% | 82.7% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 13.5% | 23.5% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 5.7% | 14.8% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 0.85 | 1.61 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 1.04 | 1.90 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
43.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 120 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 63.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 54 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.28 therapist hours per resident per day in 2026Q1 — more than 44% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 14% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 43.6%CMS range 36.9–50.8 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.6%CMS range 8.0–15.8 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 63.0% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 53.7% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 46.3% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 64.2% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 97.4% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 4.5% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.5% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.1%CMS range 3.6–11.6 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.79 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 210 beds and averages 173.2 residents a day — about 82% occupied, or roughly 37 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.27 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.02 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.32 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.81 hrs/resident/day on weekends vs 4.46 on weekdays — 15% thinner on weekends. RN hours go from 1.21 to 0.55 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
43 citations, most serious first. The 13 most serious are shown; the remaining 30 are one tap away and print in full.
- Actual harm · Gcited before2026-03-26 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to treat a wound when first discovered for one of one resident (R1) when the facility staff identified a wound on 3/16/26, applied a dressing, and then notified the provider and initiated treatment on 3/23/26. Findings include:R1's provider encounter note dated 3/4/26 did not include a skin assessment of R1. R1's minimum data set (MDS) dated [DATE] indicated R1 was admitted to the facility on [DATE] with a primary diagnosis of unspecified dementia with other behavioral disturbances. R1's additional diagnoses included vascular dementia without behavioral disturbance, acquired absence of left leg above knee, acquired absence of right leg above knee, vascular disease, and reduced mobility. R1 had no ulcers, wounds, or skin problems. R1's weekly bath audit dated 3/17/26 indicated under the title Skin Status i.e., bruises, skin tears, rashes, redness, blisters, or any other open areas. R1 had non-tender lymph nodes observed on right upper hip. R1's progress…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-02-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to comprehensively assess a resident, reevaluate interventions, or make changes to a care plan after a fall for one of three residents (R1) reviewed for falls when R1 had a previous fall with a history of letting go of the EZ stand lift grab bars. R1's recent fall resulted in fractures of her neck and back. Findings include: R1's admission record printed 2/5/24 stated R1 was initially admitted to the facility on [DATE] to the transitional care unit (TCU) and was transferred to long-term care (LTC) on 3/16/23 with a diagnosis of weakness and anemia. Additional diagnoses included multiple sclerosis, morbid obesity, tremors, gastric ulcers, and mild cognitive impairment. R1's care plan revised on 8/1/23 indicated R1 required assistance with activities of daily living (ADLs) due to her diagnosis of multiple sclerosis. One intervention is R1 required extensive assistance by one staff with a front wheel walker and gait belt for transfers during the day and for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-01-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to comprehensively assess fall risk and implement appropriate fall interventions to decrease the risk for 2 of 3 residents (R1, R2) with falls. This resulted in harm for R1 who sustained two serious head injuries, was transferred to the hospital, and later died as a result of his injuries. Findings include: Vulnerable adult maltreatment report submitted to the State Agency dated 1/8/24, identified R1 was discharged from hospital on [DATE] and admitted to transitional care unit (TCU). R1 was readmitted to hospital on [DATE] . R1 was diagnosed with subdural hematoma, subarachnoid hemorrhage, parietal skull fracture, deep tissue injury to left heel, pressure injury to the coccyx. None of these conditions were present at the time of discharge from the hospital on [DATE]. R1's Face Sheet undated, identified R1 had diagnoses that included anoxic brain damage (lack of oxygen to the brain), nuclear cataract (excessive yellowing center of eye),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-03-26 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain medical records that are accurately documented for five of six residents (R1, R2, R3, R5, and R6) when their weekly bath audits did not indicate wounds that they were being treated for.Findings include: R1's minimum data set (MDS) dated [DATE] indicated R1 was admitted to the facility on [DATE] with a primary diagnosis of unspecified dementia with other behavioral disturbances. R1's additional diagnoses included vascular dementia without behavioral disturbance, acquired absence of left leg above knee, acquired absence of right leg above knee, vascular disease, and reduced mobility. R1 had no ulcers, wounds, or skin problems. R1's weekly bath audit dated 3/17/26 indicated under the title Skin Status i.e., bruises, skin tears, rashes, redness, blisters, or any other open areas. R1 had non-tender lymph nodes observed on right upper hip. R1's weekly bath audit dated 3/24/26 indicated under the title Skin Status i.e., bruises, skin tears, rashes,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-03-12 · tag F0851 — widespreadElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review the facility failed to electronically submit direct care staffing information (including agency and contract staff) per day, based on payroll and other verifiable and auditable data to Centers for Medicare and Medicaid Services (CMS). The had the ability to impact all 171 residents residing at the care facility. Findings include:The care facilities Payroll Based Journal (PBJ) Staffing Data Report for fiscal year quarter 1 2026 (October 1 - December 31), dated 3/4/26, indicated the facility failed to submit data for the quarter. During an interview on 03/0926 at 12:24 p.m., the administrator stated the PBJ information was submitted through their corporate team, and he would look into how this was missed. During a follow up interview on 12:10 p.m., the administrator stated he spoke with his corporate team, and it was discovered the wrong facility's information was uploaded in place of their facility's staffing information and it didn't stick in the system. A facility policy titled Payroll Based Journal, dated 3/2/25, indicated it was the policy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-12 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to notify the attending physician of a change in condition for 1 of 1 resident (R181) reviewed for discharge process.Findings include:R181 was admitted to the facility on [DATE] with an admission diagnosis of lumbar stenosis without neurogenic claudication, and other specified postprocedural state. R181 left the faciity on 1/10/26.R181's medical record was reviewed and lacked documentation about reporting R181's leaving the facility against medical advice (AMA) to his primary physician.R181's progress note dated 1/10/26 at 5:58 a.m., indicated R181's wife arrived at the facility at 4:50 a.m. and requested to get R181's medications ready because she was taking R181 home with her. The progress note indicated the nurse in charge educated R181 and his wife about AMA. The nurse in charge advised them the facility would not be able to release the medications. R181's progress note dated 1/13/26 at 3:09 p.m., documented a phone call from a spine center…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-12 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to notify the State Long-Term Care (LTC) Ombudsman of facility-initiated transfers to an acute care facility on an emergent basis, and failed to ensure a written notice of bed hold was provided and documented in the electronic medical record (EMR) for 2 of 2 residents (R10, R17) reviewed for hospitalizations. Findings include:R10 R10's significant change in status (SCSA) Minimum Data Set, dated [DATE], identified R10 with severe cognitive impairment, and diagnoses of liver cancer, kidney disease, dementia, and psychosis (disconnection with reality, including hallucinations and delusions).R10's progress note (PN) dated 12/15/25, identified R10 had an unwitnessed fall with injury and was sent to the emergency department (ED). PN lacked indication a bed-hold or transfer form was offered and signed.R10's PN dated 1/24/26, identified a fall with major injury and was sent to the ED.PN lacked indication a bed-hold or transfer form was offered and signed.R17…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-12 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure the Minimum Data Set (MDS) was accurately coded with the potential for inaccurate federal reimbursement and resident care planning for 3 of 5 residents (R5, R8, and R25) reviewed for MDS accuracy. Findings include: R5's Annual Minimum Data Set (MDS), dated [DATE] indicated R5 was admitted to the care facility on 1/13/25. Section GG Functional Abilities and Goals section of the MDS was dashed not assessed. R8's quarterly MDS, dated [DATE], indicated R8 was admitted to the care facility 11/22/24. Section GG Functional Abilities and Goals section of the MDS was dashed not assessed. R25's quarterly MDS dated [DATE], indicated R25 was not receiving hospice care and was admitted to the facility on [DATE]. R25's Order Summary Report dated 9/23/25 included an active order that indicated R25 had signed on to receive hospice care on 9/4/25 with a diagnosis of Parkinson's disease. During an interview on 3/12/26 at 8:01 a.m., licensed practical nurse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-12 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation and document review, the facility failed to ensure a comprehensive care plan was developed and implemented for 1 of 1 resident (R13) reviewed for pain management.Findings include:R13's admission Minimum Assessment Data (MDS) dated [DATE], indicated R13 was cognitively intact, had no behaviors, and didn't refuse cares. MDS indicated R13 needed substantial assistance with toileting hygiene, bathing, dressing, personal hygiene, and transfers. The MDS assessment also indicated R13 received scheduled and as needed (PRN) pain medications, as well as opioid and antipsychotic medications.R13's Clinical Diagnosis Report dated 3/12/26, indicated diagnoses of chronic obstructive pulmonary disease, chronic pain, post-traumatic stress disorder, repeated falls, failure to thrive, and heart failure.R13's orders dated 3/12/25 included the following medications:Hydromorphone HCL 2 milligrams (mg) tablets. Give 0.5 tablet by mouth three times a day.Hydromorphone HCL 2 mg tablets. Give 0.5 tablet by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-12 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to revise the care plan to include a comprehensive pain management plan for 2 of 3 residents (R6, R42) reviewed with a history of pain. Findings include: R6's quarterly minimum data set (MDS) dated [DATE], indicated R6 had moderately impaired cognition and a diagnosis of heart failure, kidney failure, and dementia. The MDS indicated R6 received scheduled pain medications, did not receive as-needed pain medications, and did not receive non-medication interventions for pain during the look-back period (LBP). R6's care plan dated 10/29/25, included a pain care plan that indicated R6 had acute pain/ chronic pain but did not further describe R6's pain. The care plan had a goal that the resident would report satisfactory pain control. The pain care plan included one intervention, which was as follows: evaluate for non-verbal indicators of pain. The pain care plan did not indicate what non-pharmacological interventions should be utilized for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-12 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure a resident was reassessed and failed to implement new interventions to prevent skin breakdown after developing a stage III pressure injury while a resident at the facility for 1 of 2 residents (R123) reviewed for pressure injuries. Findings include:R123's quarterly Minimum Data Set (MDS) dated [DATE], indicated R123 required substantial staff assistance with personal hygiene, dressing and bathing and was dependent on staff for toileting. The MDS indicated R123 was at risk but did not have any pressure ulcers.R123's care plan included a focus of potential for skin impairment related to immobility and incontinence last revised 12/19/23. Interventions included use of pressure reducing wheelchair cushion and pressure reducing mattress.R123's care plan, dated 1/16/26, indicated R123 had a coccyx wound requiring wound care and to keep resident skin clean and well lubricated. The care plan lacked any new, specific pressure reducing interventions to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-12 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to provide assessments and routine dental services to 2 of 2 residents (R87, R152) reviewed for dental care. Findings include: R152's significant change Minimum Data Set (MDS) dated [DATE], indicated intact cognition, diagnoses of traumatic subdural hemorrhage (brain bleed) with loss of consciousness, weakness, dysphagia, and required substantial assistance with oral hygiene. During observation and interview on 3/12/26 at 8:48 a.m., R152 was sitting on the edge of his bed in his room. He stated his mouth was sore and he opened his mouth where there were several missing teeth. He further stated he hadn't seen a dentist since he was admitted (9/16/24) and would like to. He told several staff members about his mouth pain but was unable to recall which staff members he told. R152's MDS dental assessment (completed by Apple Tree Dental) dated 9/2/25, indicated R152 had broken natural teeth, requires staff supervision with oral care, recommended…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-12 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure appropriate personal protective equipment (PPE) was worn to prevent the spread of infection for 1 of 1 residents (R9) observed for enhanced barrier precautions (EBP), (an infection control intervention designed to reduce transmission of multidrug-resistant organisms that employs targeted gown and glove use during high contact resident care activities). Facility also failed to ensure hand hygiene was performed for 1 of 2 residents (R73) reviewed for transmission-based precautions (TBP).Findings Include: Review of Centers for Disease Control (CDC) guidance dated 4/1/24, Implementation of PPE Use in Nursing Homes to Prevent Spread of Multidrug-resistant Organisms (MDROs) indicated Examples of high-contact resident care activities requiring gown and glove use for EBP included: dressing, bathing/showering, transferring, providing hygiene, changing linens, changing briefs or assisting with toileting, device care or use: central line,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 30 citations
- Potential for harm · Dcited before2025-06-26 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and document review the facility failed to thoroughly investigate an allegation of abuse for 1 of 3 residents (R1) reviewed for abuse. In addition, the facility failed to protect 1 of 3 residents (R1) while the investigation was conducted. Findings include: On 6/17/25 at 5:47 p.m., a Brief Interview for Mental Status (BIMS) was conducted. Summary score was 12 and indicated moderate impaired cognition. R1's care plan dated 6/24/25, identified at risk for falls related to restless leg syndrome (RLS), CVA, altered mental status, and lace of safety awareness. Noted to have uncontrolled movement of legs that pulled him out of bed. Staff were instructed to assist him with ambulation, transfers, utilizing therapy recommendations and encourage him to spend time in central location for increased supervision. He made statements and accusations which were unsubstantiated, unfounded and untrue. Family and friend reported this was not new behavior. Staff were directed to provide refused care at an alternative time per his preference, listen to his accusations/complaints and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-27 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure proper enhanced barrier precautions (EBP), glove use, and hand hygiene was performed during incontinence care for 1 of 3 (R1) residents reviewed for incontinence care. Findings include: R1's quarterly Minimum Data Set (MDS) dated [DATE], indicated R1 needed extensive assistance with personal hygiene and had a suprapubic catheter (tube inserted into the bladder through an incision in the lower abdomen). R1's EBP signage undated, indicated staff needed to wear gloves and gown when providing high-contact resident care activities such as changing linens, providing hygiene, or changing brief. During an observation on 3/26/25 at 10:43 a.m., nursing assistant (NA)-A and NA-B were observed sanitizing hands and placing on gloves prior to going into R1's room. R1 had a sign indicating he was on EBPs and a bin of personal protective equipment (PPE) was outside the entrance of his door. NA-A and NA-B entered R1's room to assist him with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-01-09 · tag F0583 — failed to protect personal privacy — patternKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to assess and, if able, implement interventions to ensure privacy was maintained during provision of wound care for 1 of 1 resident (R108) reviewed who expressed being claustrophobic and not wanting their doorway closed to public view. In addition, the facility failed to ensure resident' identifiable personal care information was kept secured and out of public view when stored on 1 of 1 mobile medication carts. This had potential to affect 1 of 1 residents and 14 residents (R53, R21, R74, F85, R82, R65, R7, R38, R103, R147, R154, R116, R102 and R128) of the second floor whose information was listed on an exposed care sheet. Findings include: PRIVACY WITH CARE: R108's quarterly Minimum Data Set (MDS), dated [DATE], identified a section to record R108's cognitive screening (i.e., BIMS). However, this was dashed as, Not Assessed [See F638]. On 1/6/25 at 2:04 p.m., R108's room was observed from the public hallway with her room door being left…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-09 · tag F0553 — failed to let residents help plan their care — isolatedAllow resident to participate in the development and implementation of his or her person-centered plan of care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure a comprehensive care-planning process (i.e., meeting) was implemented to ensure continuity of care and promote participation in care-planning for 1 of 2 residents (R222) reviewed for participation in care-planning. Findings include: R222's admission Minimum Data Set (MDS), dated [DATE], identified R222 admitted to the care center on 11/22/24 and had intact cognition. The MDS outlined R222 had symptoms of depression along with several medical conditions including heart failure, diabetes mellitus, and arthritis. The MDS outlined R222's goal was a return to the community and an active discharge plan was in place. The MDS identified what, if any, Care Area Assessments (CAA) had been triggered due to R222's MDS responses for further evaluation. These CAA(s) included activities of daily living (ADL) function, urinary incontinence, falls, and nutritional status. Further, the MDS' care plan decisions were signed as completed on 12/3/24; and the final…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-09 · tag F0638 — isolatedAssure that each resident’s assessment is updated at least once every 3 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure a quarterly Minimum Data Set (MDS) was completed in a timely and/or comprehensive manner to facilitate accurate evaluation of resident' conditions for 2 of 3 residents (R50, R108) reviewed for MDS accuracy. Findings include: R50 The Centers for Medicare and Medicaid (CMS) Long-Term Care Facility Resident Assessment Instrument 3.0 User's Manual, dated 10/2023, identified the RAI process (i.e., MDS) was completed to help evaluate resident' strengths and areas for care-planning. The manual listed all types of assessments to be completed along with corresponding timeframe's for them via a graph labeled, RAI OBRA-required Assessment Summary. This directed a quarterly MDS should be completed (i.e., signed) within, ARD + 14 calendar days. R50's significant change MDS, dated [DATE], identified R50 had severe cognitive impairment, demonstrated hallucinations, and was on hospice. R50's electronic medical record listed a section labeled, MDS, which…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-09 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation and document review, the facility failed to ensure comprehensive care plans were developed and maintained to facilitate person-centered care for 2 of 2 (R142, R139) residents reviewed for care planning. R142 R142's quarterly Minimum Data Set (MDS) dated [DATE], indicated R142 was cognitively intact, had no behaviors, did not refuse cares, needed set-up for oral hygiene and eating, and required maximal assistance with mobility and all activities of daily living (ADL). The MDS also indicated R142 had no pressure ulcers. R142's Clinical Diagnosis report printed on 1/8/24, indicated R142 had diagnoses of encounter for orthopedic aftercare following surgical amputation, type II diabetes (a condition in which the pancreas doesn't make enough insulin causing the body to have trouble controlling blood sugar and using it for energy), local infection of the skin and subcutaneous tissue, atherosclerotic heart disease (damage or disease in the heart's major blood vessels), essential…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-09 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure routine personal hygiene cares (i.e., nail care) was completed to reduce the risk of complication (i.e., scratches, infection) for 1 of 3 residents (R47) reviewed for activities of daily living (ADL) and whom was dependent on staff for their nail care. Findings include: R47's admission Minimum Data Set (MDS), dated [DATE], identified R47 had severe cognitive impairment and demonstrated no rejection of care behaviors during the review period. Further, the MDS outlined R47 was dependent on staff for bathing, and required supervision or touching assistance with personal hygiene (i.e., shaving, combing hair). R47's most recent Weekly Bath Audit 020919 - V9, dated 1/2/25, identified R47 received a bed bath. The audit listed, Was nail care rendered? which was answered, 1. Yes. The audit also listed, Are nail beds clear of debris? which was answered, 1. Yes. Further, the audit outlined, Patient has scratches on his left side of his…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-09 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and document review, the facility failed to comprehensively reassess and, if needed or able, develop interventions to ensure activities-of-interest were advertised, offered and/or provided for 1 of 2 residents (R222) reviewed for activities and whom resided on the short-term unit (i.e., TCU). Findings include: R222's admission Minimum Data Set (MDS), dated [DATE], identified R222 had intact cognition and demonstrated no delusional thinking. The MDS outlined several questions with a response of importance to R222, including having reading materials, keeping up with the news, and doing her favorite activities. These were all coded with a response of, Somewhat important, or, Very important. R222's Therapeutic Recreation/Activity Evaluation, dated 11/27/24, identified R222's background information along with a section labeled, Recreation Interest/Needs, which contained checkmarks placed next to applicable items. These outlined R222 liked activities in groups, independently, in her room or day…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-09 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to comprehensively assess, care plan, and implement interventions to prevent recurrent pressure ulcers for 2 of 2 resident (R39 and R142) who had a history of pressure ulcers. Findings include: R142 The Centers for Medicare (CMS) State Operations Manual (SOM) Appendix PP, dated 8/8/2024, identified definitions for pressure ulcer care and treatment. This included, Avoidable, being outlined as, . the resident developed a pressure ulcer/injury, and that the facility did not do one or more of the following: evaluate the resident's clinical condition and risk factors, define and implement interventions that are consistent with resident needs . monitor and evaluate the impact of the interventions; or revise the interventions as appropriate. In addition, the guidance provided several stages of injury definition which included, Stage II Pressure Ulcer: Partial-thickness skin loss with exposed dermis . presenting as a shallow open ulcer. Adipose…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-09 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure bladder and bowel incontinence was comprehensively assessed and interventions developed to promote continence for 2 of 2 resident (R142, R139) reviewed for incontinence cares. Findings include: R142 R142's quarterly Minimum Data Set (MDS) dated [DATE], indicated R142 was cognitively intact, had no behaviors, did not refuse cares, needed set-up for oral hygiene and eating, and required maximal assistance with mobility and all activities of daily living (ADL). The MDS outlined R142 was always incontinent of bowel. A trial of toileting program (e.g., scheduled toileting) had not been attempted since admission to this facility. Furthermore, the toileting program and bowel pattern section of the MDS was left blank. R142's Clinical Diagnosis report printed on 1/8/24 indicated, resident had diagnoses of encounter for orthopedic aftercare following surgical amputation, type II diabetes (a condition in which the pancreas doesn't make…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-09 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure an antibiotic without an end date was monitored and evaluated for the appropriateness of its continued use for 1 of 1 residents (R107) reviewed for antibiotic administration. Findings include: R107's quarterly Minimum Data Set (MDS) dated [DATE], indicated R107 had intact cognition, no wound infection, and had a hip fracture. The MDS indicated R107 was taking an antibiotic. R107's order summary dated 12/6/24, indicated R107 was taking 500 milligrams (mg) of cephalexin (an antibiotic) four times a day for infections starting on 12/6/24 with no end date. R107's hospital note dated 12/6/24, indicated R107 was admitted to the hospital on [DATE], had a planned hip surgery, and was discharged back to the facility on [DATE]. The note indicated R107 was to follow up with the orthopedic trauma clinic in two weeks but could call the office before that time with any additional questions or concerns. R107's hospital discharge orders dated 12/6/24,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-09 · tag F0773 — isolatedProvide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure an order for laboratory services was followed through and completed for 1 of 1 resident (R145) reviewed for laboratory services who had Clostridium difficile (C. diff; bacteria which can cause diarrhea, abdominal pain and cramping, fever, nausea, and dehydration.) Findings include: R145's significant change Minimum Data Set (MDS), dated [DATE], indicated R145 was admitted to the facility on [DATE], was cognitively intact and required substantial/maximum assistance with toileting and partial to moderate assistance with personal hygiene. R145's Orders contained two orders to test for C-diff, one dated 12/16/24 and another dated 12/31/24. On 12/17/24, it was documented in R145's progress notes, Collected stool specimen, called lab for pick up today. On 12/30/24, it was documented in R145's progress notes that R145 continued to report having 4-9 stools daily. On 12/30/24, it was documented in R145's progress notes that the lab informed that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-09 · tag F0805 — failed to prepare food in a form residents can eat — isolatedEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to provide the ordered drink consistency for 1 of 1 residents (R82) reviewed for dining. Findings include: R82's admission Minimum Data Set (MDS) dated [DATE], indicated R82 had intact cognition with diagnoses of heart failure, kidney disease, and malnutrition. The MDS indicated R82 required setup help with eating. R82's progress note dated 12/31/24 at 1:07 p.m., indicated R82 had declined in status upon hospital return and the speech therapist recommended a diet change to a pureed texted and nectar thick liquids. R82's care plan dated 1/3/25, indicated R82 had a diagnosis of dysphagia and a 12/24 diagnosis of Respiratory Syncytial Virus (RSV) and pneumonia. R82's order summary report dated 1/6/25, indicated R82 was on a mechanical soft (soft easy to chew and swallow foods) textured diet with all liquids thickened to a nectar consistency. R82's Speech Therapy Treatment Encounter Note dated 1/7/25, indicated R82 was being seen by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-09 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview the facility failed to follow infection control standards of practice for the cleaning of hard surfaces in the resident room for 1 of 1 residents (R39) on enhanced barrier precautions (EBP) reviewed for infection control practices. Findings include: According to the Centers for Disease Control (CDC) March 19, 2024, article titled Healthcare-Associated Infections (HAIs), the cleaning of patient care areas includes, Potential for exposure to pathogens: High touch surfaces (e.g., bed rails) require more frequent and rigorous environmental cleaning than low-touch surfaces (e.g., walls). The CDC article titled Implementation of Personal Protective Equipment (PPE) Use in Nursing Homes to Prevent Spread of Multidrug-resistant Organisms (MDROs) dated 4/2/24, indicated MDRO transmission in skilled nursing facilities was common and contributed to substantial resident morbidity. EBP is an infection control intervention to reduce transmission of MDROs by using gowns and gloves during high…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-30 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure a a resident was treated in a dignified manner when he received a haircut from a nursing assistant (NA)-B without permission for 1 of 3 residents reviewed for dignity. Findings include: R3's significant change Minimum Data Set (MDS) dated [DATE], indicated R3 was severely cognitively impaired. R3's Diagnoses List printed 1/30/24, included chronic obstructive pulmonary disease (COPD) and Parkinson's Disease. On 1/29/24 at 3:56 p.m., licensed practical nurse (LPN)-A stated an NA cut R3's hair. LPN-A stated NAs often cut residents' hair when family permission was obtained. LPN-A stated R3's family was upset about the haircut, because both family member (FM)-A and R3 thought it was too short. On 1/30/24 at 8:18 a.m., FM-B stated when FM-A visited R3 last week, R3 had a haircut that was a buzz cut and was much shorter than R3 preferred to wear, or had ever worn. FM-B stated when she saw a photo of the haircut, she felt sad for R2 as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-30 · tag F0553 — failed to let residents help plan their care — isolatedAllow resident to participate in the development and implementation of his or her person-centered plan of care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to provide the opportunity to participate in the care planning process, be included in the decisions about care, treatment and/or interventions in the required quarterly time frame for 1 of 3 resident (R3) reviewed for care planning. Findings include: R3's significant change Minimum Data Set (MDS) dated [DATE] indicated R3 was severely cognitively impaired, and indicated R3 was admitted to the facility on [DATE]. R3's diagnoses printed 1/30/24, included chronic obstructive pulmonary disease (COPD) and Parkinson's Disease. R3 was admitted in October, 2022. R3 did not have an initial care conference. R3's first care conference was held seven months after admission on [DATE], and family did attend. R3's only other care conference was 12/13/23. R3's progress notes lacked mention of additional care conferences. On 1/30/24 at 8:18 a.m., family member (FM)-B stated she did not know how to get care information about R3. FM-stated there was one care conference…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-12 · tag F0572 — isolatedGive residents a notice of rights, rules, services and charges.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure a non-English speaking resident was provided with appropriate interpretive services for 1 of 3 residents (R1). In addition, the facility failed to reevaluate the effectiveness of the services offered, allowing them to be fully informed about their health status in an emergent situation. Findings include: R1's Face Sheet identified R1 had diagnoses that included anoxic brain damage, nuclear cataract, unspecified hearing loss in the left ear, repeated falls, and syncope and collapse. R1's admission assessment dated [DATE], identified R1 was a Cantonese speaker and required the use of an interpreter. R1 had moderate difficulty with ability to hear and no hearing aids or appliances are normally used. admission summery identifies R1's family member (FM)-A was available and helped with admission assessment and was available anytime to help with interpreting task. FM-A informed facility staff resident was hard of hearing and IPad interpretation might…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-12 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to complete a thorough investigation regarding a fall for 1 of 1 residents (R1) reviewed for falls. Findings include: Vulnerable adult maltreatment report submitted to the State Agency dated 1/8/24, identified R1 was discharged from hospital on [DATE] and admitted to transitional care unit (TCU). R1 was readmitted to hospital on [DATE] . R1 was diagnosed with subdural hematoma, subarachnoid hemorrhage, parietal skull fracture, deep tissue injury to left heal, pressure injury to the coccyx. None of these conditions were present at the time of discharge on [DATE]. R1's face sheet identified R1 had diagnoses that included Anoxic brain damage, nuclear cataract, unspecified hearing loss in the left ear, repeated falls, and syncope and collapse. R1's care plan dated 12/28/23, identified R1 spoke Cantonese and required and interpreter. Interventions included R1 unable to use interpreter iPad due to hearing. Son was able to interpret for resident. R1's abuse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-12 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to develop comprehensive care plans including a toileting plan of care, a pressure sore plan of care, and a skin integrity plan of care for 3 of 3 residents (R1, R4, R5) reviewed for comprehensive care planning. Findings include R1's face sheet identified R1 had diagnoses that included Anoxic brain damage, nuclear cataract, unspecified hearing loss in the left ear, repeated falls, and syncope and collapse. R1's minimum data set (MDS) dated [DATE], identified R1 as preferred language of Chinese, R1 wanted or needed an interpreter to communicate with a doctor or health care staff. Brief interview for mental status (BIMS) was not completed. R1 required substantial to maximum assist for toileting. R1 had not had a trial of a toileting program and R1 was frequently incontinent of bladder and always incontinent of bowel. A toileting program was not being used to manage the residents continence R1's bowel and bladder program screener dated 12/19/23, R1 never…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-12 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to comprehensively assess impaired skin integrity and initiate and evaluate appropriate interventions for 1 of 1 residents (R5) reviewed for non-pressure related skin injuries. Findings include: R5's quarterly Minimum Data Set (MDS) assessment dated [DATE], indicated R5 was admitted to the facility on [DATE] with medical diagnoses including articular cartilage disorder of right hip (damage to the cartilage cushioning the hip joint), tendency to fall, weakness, intellectual disabilities, atherosclerosis (buildup of fatty plaques in arteries) polyosteoarthritis, anemia, heart failure, type 2 diabetes with hyperglycemia (elevated blood sugar levels), chronic obstructive pulmonary disease, and malnutrition. R5's Brief Interview for Mental Status (BIMS) score was 8, indicating moderate cognitive impairment. R5 utilized a walker and ambulated independently, was independent with mobility in bed and transfers from bed to chair, required moderate assistance with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-12 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to perform comprehensive skin assessments and provide interventions for pressure ulcer prevention and treatment for 2 of 3 residents (R4, R1) reviewed for pressure ulcers. Findings include R4's face sheet noted medical diagnoses that included severe protein-calorie malnutrition, adult failure to thrive, hypotension (low blood pressure), anemia (low amount of healthy red blood cells), and Wernicke's encephalopathy (a degenerative brain disorder related to lack of vitamin B). R4's face sheet identified R4 was admitted to the facility on [DATE]. The admission Minimum Data Set (MDS) was not completed as R4 was still in the initial assessment period. R4's Braden Scale for Predicting Pressure Sore Risk dated 12/31/23, was a score of 12 indicating R4 was at high risk for developing pressure sores. A provider order placed 12/31/23 indicated staff were to monitor R4's sacral dressing every shift and consult the as needed order to replace the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-30 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure a community-use available glucometer was properly cleaned and disinfected between patient' use for 1 of 1 resident (R107) observed to have their blood glucose checked with the device. This had potential to affect 12 of 12 residents identified to reside on the 200 East Unit and have diabetes mellitus. In addition, the facility failed to ensure medical supplies with potential for blood-borne cross contamination were appropriately stored away from patient living areas for 1 of 1 resident (R44); and failed to ensure posted transmission-based precautions were consistently implemented to reduce to risk of infectious spread for 1 of 1 resident (R18) identified to be on such precautions. This had potential to affect 25 of 25 residents identified to reside on the same unit. Findings include: An email correspondance from the director of nursing (DON) dated 11/20/23 at 1:11 p.m., indicated 12 residents on the 200 East Unit were diagnosed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-30 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure resident' responsible parties were notified in a timely manner with abnormal lab values and corresponding medical treatment being implemented for 1 of 2 residents (R173); and with the development of a skin ulcer which required medical care and treatment for 1 of 2 residents (R49) reviewed for notification of change. Findings include: A Vulnerable Adult Maltreatment Report, dated 2/14/23, identified a report had been submitted for R173 which alleged multiple care-related concerns. These included an allegation R173 had a change in condition, with abnormal laboratory values (i.e., elevated potassium, failing kidneys) and new medications (i.e., Lasix; a diuretic) being started to address. However, the allegation outlined R173's family or responsible party was not notified of these until later when R173 had to be hospitalized for continued treatment. R173's significant change in status Minimum Data Set (MDS), dated [DATE], identified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-30 · tag F0637 — isolatedAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure a significant change in status assessment (SCSA) was completed within required timeframe to help facilitate timely person-centered careplanning for 1 of 2 residents (R144) reviewed for Minimum Data Set (MDS) accuracy. Findings include: The Centers for Medicare and Medicaid Services (CMS) Resident Assessment Instrument (RAI) 3.0 User's Manual, dated October 2023, indicated a significant change in status assessment (SCSA) was required when various criteria were met. The manual directed the MDS completion date must be no later than 14 days from the assessment reference date (ARD) (ARD + 14 calendar days) and no later than 14 days after the determination the criteria for an SCSA were met. R144's SCSA MDS, dated [DATE], identified R144 had intact cognition, required supervision to limited assistance with activities of daily living (ADLs), and had no current pressure injuries. However, R144's electronic medical record (EMR) Minimum Data Set (MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-30 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to develop a comprehensive care plan, including with resident-specific interventions, to meet the known and identified behavioral expressions and needs for 1 of 1 resident (R78) reviewed with cognitive impairment who, at times, refused personal care. Findings include: R78's admission Minimum Data Set (MDS), dated [DATE], identified R78 had intact cognition, demonstrated several indicators of depression (i.e., feeling down, poor appetite or overeating), but demonstrated no rejection of care behaviors. Further, the MDS outlined R78 had traumatic brain dysfunction and it was somewhat important for her to be able to choose her bathing method (i.e., shower vs bath). On 11/27/23 at 1:55 p.m., R78 was interviewed, and stated she had been at the nursing home for several weeks and had only received a couple baths which was really weird. R78 stated they would like to get, at minimum, a sponge bath more regularly but added a full tub bath helps feel like I…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-30 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure routine bathing was offered or provided to promote good hygiene for 1 of 5 residents (R78) reviewed for activities of daily living (ADLs) and who was dependent on staff for their cares. Findings include: R78's admission Minimum Data Set (MDS), dated [DATE], identified R78 had intact cognition, demonstrated no rejection of care behaviors, and required substantial assistance to complete mobility and self-care activities of daily living (ADLs). R78's care plan, dated 11/2/23, identified R78 admitted to the nursing home on [DATE], and had several self care needs. The care plan outlined several interventions for R78 including, BATHING/SHOWERING: The patient requires maximum assistance with dressing, and, PERSONAL HYGIENE/ORAL CARE: The resident requires maximum assist X 1. However, the care plan lacked any evidence for when or how (i.e., frequency, type) R78's bathing would be completed; nor did the care plan outline any refusal of care behaviors.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to implement care plan interventions for 2 or 2 residents (R73, R83) reviewed for falls. Findings include: R73's quarterly Minimum Data Set (MDS) dated [DATE], documented R73 with intact cognition and required support with setup for bed mobility, transfers, walking in her room and corridor, and all assistance with daily living (ADL's). Also, R73 had no limitations in upper and lower extremity range of motion. In addition, R73 had diagnoses of osteoarthritis and anxiety. In addition, the facility failed to ensure safe management of diabetic testing supplies for R44. R73 R73's Resident Fall Risk assessment dated [DATE], indicated R73 had no falls in previous three months and a normal gait. R73's electronic medical record (EMR) failed to indicate subsequent falls assessments. R73's progress note (PN) dated 11/2/23, indicated R73 had an unwitnessed fall on 11/2/23 with no injury. R73's PN dated 11/16/23, indicated R73 had an unwitnessed fall…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-30 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure non-pharmacological interventions were care planned, attempted, and recorded before the administration of as-needed (PRN) psychotropic medication to reduce the risk of complication for 1 of 1 residents (R38) reviewed for unnecessary medication use. Findings include: R38's significant change Minimum Data Set (MDS) dated [DATE], indicated R38 had severely impaired cognition and was diagnosed with dementia, anxiety, and depression. R38's care plan dated 9/15/23, indicated R38 required extensive assistance with personal hygiene, bed mobility, toilet use, and dressing. R38's care plan indicated that R38 had impaired cognitive function, thought processes, and decision-making. The care plan indicated R38 had a communication problem related to cognitive loss and confusion and staff were to anticipate his needs. The care plan indicated R38 was partially dependent on staff for meeting his emotional, intellectual, and social needs related to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-30 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure recommended pneumococcal vaccinations, as outlined by the Centers for Disease Control (CDC), were offered and provided in a timely manner for 2 of 5 residents (R18, R140) reviewed for immunizations. Findings include: A CDC Pneumococcal Vaccine Timing for Adults feature, dated 3/2023, identified various tables when each (or all) of the pneumococcal vaccinations should be obtained. This identified when an adult over [AGE] years old had received the complete series (i.e., PPSV23 and PCV13; see below) then the patient and provider may choose to administer PCV20 who had received PCV13 at any age and PPSV23 at or after [AGE] years old. R18's quarterly Minimum Data Set (MDS), dated [DATE], identified R18 had severe cognitive impairment and several medical conditions including heart failure, dementia, and malnutrition. Further, under Section O - Special Treatments and Programs, the MDS outlined R18's pneumococcal vaccinations were up to date. R18's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-28 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility failed to thoroughly investigate a resident's ability to consent to consensual sexual activities for 2 of 2 residents (R3 and R4) reviewed for an allegation of abuse when the residents had impaired cognition, impaired communication, and required extensive assistance for all their activities of daily living (ADLS.) The findings included: R3's care plan dated 2/24/23 indicated she had an elevated risk for falling. R3's care plan dated 5/30/23, indicated R3 needed assistance from staff to meet all of her emotional, intellectual, physical, and social needs related to her mental and physical disabilities. R3's care plan dated 6/22/23, indicated R3 had impaired; cognition, thought process, and the ability to make decisions. Her SLUMS (test to evaluate memory, attention span, orientation, level of awareness and the ability to organize thoughts and regulate emotions) test score was 7 out of 30 indicating she had dementia (loss of ability; to think, remember, reason, or control emotions.) Based on their…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$41,555 in federal fines across 1 penalty.
- $41,555 — penalty dated 2023-11-30
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to AKIKO IKE — 6 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 3.5 | -1.5 vs chain |
| Health inspection | 2 of 5 | 3.0 | -1.0 vs chain |
| Staffing | 4 of 5 | 4.4 | -0.4 vs chain |
| Quality measures | 4 of 5 | 4.2 | -0.2 vs chain |
The other 5 homes this chain runs (chain average 3.5★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| BOGEY HOLDINGS, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 02/25/2019 |
| IKE, AKIKO | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | NO PERCENTAGE PROVIDED | since 02/25/2019 |
| KATZ, ABE | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | NO PERCENTAGE PROVIDED | since 02/10/2025 |
| BARTLETT, ALLYSON | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/09/2024 |
| FEYDER, JAMES | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/24/2017 |
| FOLSTON, NICOLE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/23/2024 |
| HOILAND, CHRISTA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 06/01/2017 |
| INGVALSEN, MELISSA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 06/25/2024 |
| LEWIS, RHONDA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 05/20/2016 |
| LITKE, ROSE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 10/18/2022 |
| SHAHUM, GREGORY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 09/01/2023 |
| WIGREN, SHELBY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 09/23/2024 |
| AKASA SOUTH HOLDINGS LLC | Organization | ADP OF THE SNF | — | since 02/23/2019 |
| ASIV HOLDINGS LLC | Organization | ADP OF THE SNF | — | since 02/25/2019 |
| BEACHFRONT HOLDINGS, LLC | Organization | ADP OF THE SNF | — | since 02/25/2019 |
| BIRDIE HOLDINGS, LLC | Organization | ADP OF THE SNF | — | since 02/25/2019 |
| DAVID M FISTEL SV LLC | Organization | ADP OF THE SNF | — | since 02/23/2019 |
| FAIRWAY WSP REALTY LLC | Organization | ADP OF THE SNF | — | since 02/25/2019 |
| KATZ, TOBA | Individual | ADP OF THE SNF | — | since 06/12/2018 |
| RATNER, ERAN | Individual | ADP OF THE SNF | — | since 02/25/2019 |
CMS files one row per role, so the 33 rows in the source record cover these 20 parties — each is shown once here with every role it holds. Nothing is omitted.
7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MN
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Minnesota Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 245189. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-12, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
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