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Hubble Creek

1115 K Land Drive, Jackson, MO 63755 · For profit - Limited Liability company · 105 certified beds · (573) 243-8989 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Aug 2023Behavioral-health or dementia-care citation — no harm found (F0758)1 immediate-jeopardy citation
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
  • no federal fines or payment denials on record
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Aug 2023
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (42) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll-based staffing rating is low (1/5)
  • its facility-reported quality-measure rating is low (2/5)
  • about 38% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 4 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
2130 E Jackson Blvd · (573) 243-2154 · Call to confirm hours
Pharmacy
3051 E Jackson Blvd · (573) 204-7360 · Call to confirm hours
Grocery
1905 E Jackson Blvd · (573) 243-2990 · Call to confirm hours
Park
Litz Park1.1 mi
Typically dawn to dusk
Place of worship
1985 E Jackson Blvd · (573) 271-8501

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 1 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased31.6%18.1%15.4%worse
Long-stay residents who lose too much weight14.9%5.3%5.4%worse
Long-stay residents with a catheter left in their bladder1.9%1.1%0.9%worse
Long-stay residents with a urinary tract infection2.8%2.3%2.0%worse
Long-stay residents with depressive symptoms1.4%18.5%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury7.2%4.1%3.3%worse
Long-stay residents whose ability to walk worsened30.5%17.4%16.1%worse
Long-stay residents on antianxiety or hypnotic medication25.0%25.6%18.9%worse
Long-stay residents given the seasonal flu vaccine86.7%90.9%95.3%typical
Long-stay residents with pressure ulcers3.9%4.5%4.7%better
Long-stay residents with worsening bladder/bowel control13.2%17.8%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table25.0%23.5%17.1%worse
Short-stay residents who newly got an antipsychotic medication0.0%2.2%1.4%better
Short-stay residents given the seasonal flu vaccine33.3%63.5%79.4%worse
Short-stay residents rehospitalized after admission41.6%26.0%22.6%worse
Short-stay residents with an outpatient ER visit5.2%13.7%12.0%better
Long-stay hospitalizations per 1,000 resident days2.612.111.67worse
Long-stay outpatient ER visits per 1,000 resident days2.232.331.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

43.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 27 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

43.3%U.S. median 51.5%
Got home and stayed home
11.6%U.S. median 10.7%
Went back to hospital
62.5%U.S. median 56.6%
Met the expected recovery
not reportedno hours filed
Therapy hours / resident / day

Met the expected recovery: 62.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 24 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: not reported. This home filed no therapist hours at all in its payroll data for this quarter. That is a gap in what it reported, and we do not read it as an absence of therapy — the homes that file nothing here include ones that discharged hundreds of Medicare rehab patients in the very same period, who plainly received therapy from someone. Because we cannot tell a home that under-reports from one that genuinely provides little, this home is left out of the comparison above rather than scored at zero. Ask it directly how many therapist hours a rehab resident gets, and on which days.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF43.3%CMS range 31.2–61.051.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.6%CMS range 7.4–16.810.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge62.5%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge45.8%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge62.5%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.181.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.36
RN hours/ resident / day
0.57
LPN hours/ resident / day
2.35
Aide hours/ resident / day
3.28
Total nurse hours/ resident / day
0.19
RN hoursweekends
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 105 beds and averages 62.2 residents a day — about 59% occupied, or roughly 43 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.28 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.36 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.35 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.83 hrs/resident/day on weekends vs 3.46 on weekdays — 18% thinner on weekends. RN hours go from 0.43 to 0.19 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

6
deficiencies at the latest standard inspection (2026-02-12)
13
at the previous standard inspection (2024-11-08)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

42 citations, most serious first. The 12 most serious are shown; the remaining 30 are one tap away and print in full.

  • Immediate jeopardy · Kcited before2023-08-04 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to maintain infection control practices when staff and a resident touched cups and silverware where residents put their mouth without performing hand hygiene. The facility failed to perform hand hygiene between glove changes during incontinent care for three residents (Residents #3, #7 and #35) of six sampled residents. The facility failed to perform hand hygiene between residents when administering medications for three residents (Resident #8, #18, and #28) out of seven sampled residents. The facility failed in the prevention of communicable disease in regards to Tuberculosis (TB) (a communicable disease that affects the lungs characterized by fever, cough and difficulty breathing) screening of five residents (Resident #4, #7, #10, #36, and #40) out of five sampled residents. The facility failed to implement a risk management process specific to Legionella disease (a serious type of pneumonia caused by Legionella bacteria) which had the potential to affect all residents, staff, and the public. The facility's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-08-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow the resident's risk assessment dated [DATE] to ensure staff utilized safe transfer techniques for one resident (Resident #5) when staff failed to transfer the resident via mechanical lift. The resident sustained a right mid shaft femur fracture (the long, straight part of the thighbone). The facility census was 39. Review of the facility's policy titled, Transfer Activities, not dated, showed: - The purpose is to transfer the resident from bed to chair safely; - Gather equipment, mechanical lift, if necessary. 1. Review of Resident #5's medical chart showed: - An admission date of 07/19/23; - Diagnoses of thyroid disorder, malnutrition (lack of proper nutrition), and depression (a common and serious medical illness that negatively affects how you feel, the way you think and act); - Cognitively impaired; - Received hospice services; - Weight of 67 pounds (lbs.). Review of the resident's admission Minimum Data Set (MDS), a federally mandated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-02-12 · tag F0943 — pattern
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide abuse/neglect training for three Certified Nursing Assistants (CNAs) and one Licensed Practical Nurse (LPN) of four sampled staff hired since September 2025. The facility census was 64.Review of the facility's policy titled, In-Service Training, All Staff, dated 2001, showed:- The primary objective of the in-service training is to ensure that staff are able to interact in a manner that enhances the resident's quality of life and quality of care and can demonstrate competency in the topic areas of the training;- Required training topics include preventing abuse, neglect, exploitation and misappropriation of resident property;- Completed training is documented by the staff development coordinator, or his/her designee. 1. Review of CNA B's employee file showed:- A hire date of 12/27/25;- No documentation of abuse/neglect training. 2. Review of CNA H's employee file showed:- A hire date of 01/07/26;- No documentation of abuse/neglect training. 3. Review of CNA I's employee file showed:- A hire date of 01/19/26;- No…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-12 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility staff failed to allow residents or their representatives to make informed decisions about their care by not providing psychotropic (medications that affect behavior, mood, thoughts, or perception) medication consents for seven residents (Residents #1, #2, #4, #6, #12, #35, and #64) out of 11 sampled residents and one resident (Resident #13) outside the sample. The facility census was 64.Review of the facility's policy titled, Psychotropic Medication Use, revised February 2025, showed: - Prior to initiating the use of, increasing the dose of, or switching to a different psychotropic medication, the staff and physician will review the following with the resident/representative prior to obtaining documented consent or refusal: non-pharmacological alternatives; the indications and rationale for the recommendation; the potential risks and benefits (including possible side effects, adverse consequences, and black box warnings) and; the resident's/representative's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide adequate supervision when leaving residents unattended with an unlabeled, unknown liquid material, and failed to provide adequate supervision when leaving the locked unit without staff for 14 residents out of 14 residents. The facility census was 64.The facility did not provide a policy regarding adequate supervision. Observation of the facility during the initial tour on 02/09/26, showed a locked unit with 14 residents. Review of the facility's Matrix (information used to identify pertinent care categories for residents in long-term care facilities) showed:- The 14 cognitively impaired residents that resided on the locked unit had a diagnosis of Alzheimer's (brain disorder with progressive mental deterioration)/dementia (a disorder marked by memory loss, personality changes, and impaired reasoning that interferes with daily functioning), exhibited behaviors, and needed increased monitoring. 1. Observation of the locked unit on 02/09/26 at 11:50 A.M., showed:- One unknown Certified Nurse Assistant…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-12 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide routine and emergency medications and biologicals for one resident (Resident #12) out of 16 sampled residents. The facility census was 64.Review of the facility policy titled, Medication and Treatment Orders, revised July 2016, showed:- Medications and biologicals that are required to be refilled must be reordered from the issuing pharmacy not less than three days prior to the last dosage being administered to ensure that refills are readily available;- Orders not specifying the number of doses, or duration of medication, shall be subject to automatic stop orders;- Medications not specifically limited to duration of use and number of doses when ordered will be controlled by automatic stop orders. 1. Review of Resident #12's medical record showed:- admitted on [DATE];- Diagnoses of Alzheimer's disease (brain disorder with progressive mental deterioration), dementia (the impaired ability to remember, think, or make decisions that interferes with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-12 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure medications and biologicals were labeled and stored in accordance with currently accepted practices for one medication cart out of two medication carts and one medication storage room out of one medication storage room which affected five residents (Residents #9, #19, #37, #39, and #58). This had the potential to affect all residents. The facility census was 64. Review of the facility policy titled, Medication Labeling and Storage, undated, showed:- The nursing staff is responsible for maintaining medication storage and preparation areas in a clean, safe, and sanitary manner;- If the facility has discontinued, outdated or deteriorated medications or biologicals, the dispensing pharmacy is contacted for instructions regarding returning or destroying these items;- Labeling of medications and biologicals dispensed by the pharmacy is consistent with applicable federal and state requirements and currently accepted pharmaceutical practices;- The medication label includes, at a minimum, the medication name…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-12 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow infection control precautions by not changing gloves, performing hand hygiene, and by not following enhanced barrier precautions (EBP - an infection control intervention for nursing homes designed to reduce the transmission of multidrug-resistant organisms (MDROs)) for one resident (Resident #54) out of two sampled residents. The facility also failed to use proper infection control techniques to wash residents' hands during a lunch service. The facility census was 64.Review of the facility policy titled, Urinary Catheter (a flexible tube inserted into the bladder to drain urine) Care, dated August 2022, showed: - Use a clean washcloth with warm water and soap or a bathing wipe to cleanse and rinse the catheter from the insertion site to approximately four inches outward. Review of the facility policy titled, Enhanced Barrier Precautions, dated December 2024, showed: - EBP apply when a resident is infected or colonized with a Centers for Disease Control (CDC) targeted MDRO, but does not have a wound or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-08 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to provide a safe, clean, comfortable, and homelike environment. This deficient practice had the potential to affect all residents in the facility. The facility census was 45. The facility did not provide an environment policy. 1. Observation on 11/05/24 at 10:35 A.M., showed room [ROOM NUMBER] with a one foot (ft) by six inches (in) hole in the dry wall on the right side of the window. 2. Observation on 11/05/24 at 10:48 A.M., of room [ROOM NUMBER] showed: - A hole in the dry wall at the foot of the bed three in by six in; - A hole in the dry wall under the bathroom sink three in by six in; - Missing dry wall which exposed the metal corner mold along the wall by the bathroom door; - Multiple scraped areas of the dry wall along the wall by the room exit door. During an interview on 11/05/24 at 10:49 A.M., the resident in room [ROOM NUMBER] said he/she was unsure how long the walls had been like this but at least a few months. 3. Observation on 11/05/24 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-08 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the resident and/or the resident's representative in writing of a facility initiated transfer when two residents (Residents #6 and #30) out of five sampled residents transferred to the hospital. The facility's census was 45. Review of facility policy titled, Discharge/Transfer of Resident, undated, showed: - Give copy of a signed transfer or discharge notice to the resident and/or representative or person responsible for care; - If an emergency transfer, a transfer or discharge notice form may be completed later, but as soon as possible. 1. Review of Resident #6's medical record showed: - The resident transferred to the hospital on [DATE], and readmitted to the facility on [DATE]; - No documentation of written notification to the resident and/or the resident's representative of the resident's transfer to the hospital on [DATE]. 2. Review of Resident #30's medical record showed: - The resident transferred to the hospital on [DATE], and readmitted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-08 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record view, the facility failed to inform the resident and/or the resident's representative of the facility bed hold policy at the time of transfer to the hospital for two residents (Residents #6 and #30) out of five sampled residents. The facility's census was 45. Review of facility policy titled, Discharge/Transfer of Resident, undated, showed: - Explain and give a copy of the bed hold form to the resident and/or representative. 1. Review of Resident #6's medical record showed: - The resident transferred to the hospital on [DATE], and readmitted to the facility on [DATE]; - No documentation the resident and/or the resident's representative was informed in writing of the facility's bed hold policy at the time of the transfer. 2. Review of Resident #30's medical record showed: - The resident transferred to the hospital on [DATE], and readmitted to the facility on [DATE]; - No documentation the resident and/or the resident's representative was informed in writing of the facility's bed hold…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the environment remained free of accident hazards by not maintaining water temperatures between 105 degrees Fahrenheit (F) to 120 degrees F in seven occupied resident room sinks and two community showers, which put the residents at an increased risk of injuries from exposure to the hot water. These practices had the potential to affect all the residents at the facility. The facility census was 45. The facility did not provide a policy regarding water temperatures. Review of the Burn Foundation website showed hot water caused third degree burns (full thickness burns which go through the skin and affect deeper tissue resulting in white or blackened, charred skin) at the following temperatures and time parameters: - In one second at 156 degrees F; - In two seconds at 149 degrees F; - In five seconds at 140 degrees F; - In 15 seconds at 133 degrees F; - In one minute at 127 degrees F. Observation on 11/05/24 at 12:15 P.M. through 12:33…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 30 citations
  • Potential for harm · D2024-11-08 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure oxygen tubing was dated when changed for one resident (Resident #12) and failed to ensure a physician's order for oxygen with the use of a bilevel positive airway pressure (BIPAP - a noninvasive ventilation device that helps people breathe by delivering pressurized air into the airways) was followed for one resident (Resident #195) out of two sampled residents. The facility census was 45. Review of the facility's policy titled, Oxygen Administration, undated, showed: - The purpose is to administer oxygen to the resident when insufficient oxygen is being carried by the blood to the tissues; - Prefilled disposable humidifiers may be changed when empty; - Set the flow meter to the rate ordered by the physician; - Label the humidifier with the date and time opened; - Change humidifier and tubing per cleaning guidelines; - At regular intervals, check and clean the oxygen equipment, masks, tubing and cannulas; - At regular intervals, check the liter flow contents of the oxygen cylinder, fluid level in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-08 · tag F0728 — failed to protect against nurse-aide misconduct — isolated
    Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure two nurse aides (NAs) (NA B and NA C) completed a nurse aide training program within four months of his/her employment in the facility out of two sampled NAs. This deficient practice had the potential to affect all residents in the facility. The facility census was 45. The facility did not provide a policy on the nurse aide training program. 1. Review of NA B's Training Record showed: - Hire date of 06/12/24; - NA B attended an online nurse aide program; - The facility failed to ensure the completion of the program within four months of the hire date. 2. Record review of NA C's Training Record showed: - Hire date of 06/25/24; - NA C attended an online nurse aide program; - The facility failed to ensure the completion of the program within four months of the hire date. During an interview on 11/07/24 at 9:30 A.M., the Director of Nursing (DON) said the currently employed NAs were taking nurse aide training through an online program. She thinks NA B and NA C had completed the program and were waiting on permission to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-08 · tag F0730 — isolated
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide nurse aide's annual individual performance review or evaluation, and failed to provide annual in-service training based on the outcome of performance reviews for two Certified Nurse Assistants (CNAs) (CNA D and CNA E) out of two sampled CNAs. The facility census was 45. The facility did not provide a policy on CNA performance review and training requirements. 1. Review of CNA D's in-service record showed: - CNA D with a hire date of 02/22/22; - CNA D did not receive an annual individual performance review or evaluation; - No annual in-service training for February 2023 through February 2024. 2. Review of the CNA E's in-service record showed: - CNA E with a hire date of 02/18/15; - CNA E did not receive an annual individual performance review or evaluation; - No annual in-service training for February 2023 through February 2024. During an interview on 11/07/24 at 9:00 A.M., the Administrator said no employee performance reviews or evaluations had been done since she started in May 2024, and there was no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-08 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure an appropriate diagnosis for the use of an antipsychotic (medications that treat psychosis-related conditions and symptoms) medication for one resident (Resident #37) out of five sampled residents. The facility census was 45. Review of the facility's policy titled, Antipsychotic Medication Use, not dated, showed: - Residents will only receive antipsychotic medications when necessary to treat specific conditions for which they are indicated and effective; - Antipsychotic medications shall only be used for the following conditions/diagnoses as documented in the record: schizo-affective disorder (a chronic mental illness that combines symptoms of schizophrenia (a chronic mental illness that affects a person's thoughts, feelings, and behaviors) and a mood disorder (a mental health condition that involves a persistent change in a person's emotional state)), mood disorders, depression (a mood disorder that causes a persistent feeling of sadness and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-08 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain an error rate of less than five percent (%) during medication administration. There were 32 opportunities with two errors made, for an error rate of 6.25%, which affected two residents (Residents #33 and #195) out of six sampled residents. The facility census was 45. The facility did not provide a medication error policy. Review of the insulin aspart manufacture guidelines for giving the airshot (prime) before each injection and administration, revised 02/2023, showed: - Turn the dose selector to select 2 units; - Hold the pen with the needle pointing up; - Tap the cartridge gently with your finger a few times to make any air bubbles collect at the top of the cartridge; - Keep the needle pointing upwards, press the push-button all the way in; - The dose selector returns to zero; - A drop of insulin should appear at the needle tip. If not, change the needle and repeat the procedure no more than six times; - Select your dose. 1. Review of Resident #33's Physician Order Sheet (POS), dated November 2024,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-08 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to store and distribute food under sanitary conditions, increasing the risk of cross-contamination and food-borne illness. These practices had the potential to affect the thirteen residents who were served food from the 400 Hall refrigerator. The facility census was 45. Review of facility policy titled, Receiving and Storage of Food, dated May 2015, showed: - All perishable items are stored in either refrigerators at a temperature of 40 degrees Fahrenheit (F) or below or freezers at a temperature of 0 degrees F or below. The facility did not provide refrigerator temperatures for the 400 Hall. 1. Observation on 11/07/24 at 12:10 P.M., of the 400 Hall unit refrigerator showed: - A temperature of 50 degrees F; - An opened container of milk, unlabeled and undated; - A pitcher of a purple liquid, unlabeled and undated; - An unopened container of yogurt. 2. Observation on 11/07/24 at 2:00 P.M., of the 400 Hall unit refrigerator showed: - A temperature of 50 degrees; - An opened container of milk, unlabeled and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-08 · tag F0868 — isolated
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to ensure the quality assessment and assurance (QAA) committee attendees included an Infection Preventionist (IP). This failure had the potential to affect all 45 residents who reside at the facility. The facility's census was 45. The facility did not provide a policy regarding the QAA Committee. The facility did not provide QAA Committee Attendance records prior to September 2024. Review of the QAA Committee Attendance record, dated September 2024, showed the IP did not attend the meeting as required. During an interview on 11/06/24 at 8:50 A.M., the Administrator said the IP did not attend the QAA meeting because he/she had been working as the charge nurse on the night shift. She did not have the QAA Committee Attendance records prior to September 2024.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-08 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a safe and sanitary environment by not wearing source control (facemasks) during a Coronavirus Disease 2019 (COVID-19 - a highly contagious respiratory disease caused by the severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2 - a member of a large family of viruses called coronaviruses) outbreak. This deficient practice had the potential to affect all residents in the facility. The facility's census was 45. Review of the Infection Control Guidance, provided by the Centers for Disease Control and Prevention (CDC), updated on 05/08/23, showed: - Source control is recommended for those working on a unit or area of the facility experiencing a SARS-CoV-2 or other outbreak of a respiratory infection; - Universal use of source control could be discontinued once the outbreak is over; - Visitors should be counseled about their potential to be exposed to SARS-CoV-2 in the facility. Review of the facility's policy titled, Outbreak…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-08 · tag F0947 — failed to train nurse aides adequately — isolated
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to conduct at least twelve hours of certified nurse assistant (CNA) in-service education per year and failed to provide the required annual competencies of Dementia Care (care of a resident with an impaired ability to remember, think, or make decisions) for two CNAs (CNA D and CNA E) out of two sampled CNAs. The facility census was 45. The facility did not provide a policy on nurse aide training requirements. 1. Review of Certified Nursing Assistant (CNA) D's in-service record showed: - A hire date of 02/22/22; - Did not attend an annual competency in-service training on Dementia Care; - No annual in-service training for February 2023 through February 2024; - Less than twelve hours of in-service education for February 2023 through February 2024. 2. Review of CNA E's in-service record showed: - A hire date of 0218/15; - Did not attend an annual competency in-service training on Dementia Care; - No annual in-service training for February 2023 through February 2024; - Less than twelve hours of in-service education for February…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-21 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide resident care for activities of daily living (ADLs) when residents did not receive scheduled showers for three residents (Residents #1, #2, and #3) out of three sampled residents. The facility census was 38. The facility did not provide a policy regarding shower frequency. 1. Review of Resident #1's medical record showed: - admission date of 10/23/23; - Diagnoses of osteoporosis (a decrease in bone mass and density) with fracture, muscle weakness, disc degeneration (a condition in which damaged disc causes pain), history of falling, dementia (a condition characterized by progressive or persistent loss of intellectual functioning, especially with impairment of memory and abstract thinking), lack of coordination, and frontotemporal neurocognitive disorder (a disorder when nerve cells of parts of the brain are lost, which can affect behavior, personality, language and movement). Review of the resident's quarterly Minimum Data Set (MDS, a federally…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-29 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to protect one resident's (Resident #1) right to be free from physical abuse when Certified Nurse Assistant (CNA) C slapped Resident #1's hand in an effort to make him/her release items that did not belong to the resident. The facility census was 39. Review of the facility's policy titled, Abuse Prevention, not dated, showed: - The resident has the right to be free from abuse, neglect, misappropriation of resident property, and exploitation, including freedom from corporal punishment, involuntary seclusion and any physical or chemical restraint not required to treat the resident's medical symptoms; - Each resident has the right to be free from abuse, neglect and corporal punishment of any type by anyone; - Ensure reporting of crimes against a resident or individual receiving care from the facility occurring in nursing homes within prescribed timeframes to the appropriate entities; - Ensure that all covered individuals, such as the owner, operator, employee, manager, agent or contractor report reasonable suspicion of crimes; -…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-29 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide resident care for activities of daily living (ADL's) when the residents did not receive a minimum of two showers per week for three residents (Resident #1, #2, and #5) out of three sampled residents. The facility census was 39. The facility did not provide a policy related to shower frequency. Review of the shower list showed: - Resident #1 scheduled for showers two times weekly; - Resident #2 scheduled for showers two times weekly; - Resident #5 scheduled for showers two times weekly. 1. Review of Resident 1's medical record showed: - An admission date of 01/22/20; - Diagnoses of hypertension (high blood pressure), dementia (impaired ability to remember, think, or make decisions that interferes with doing everyday activities), and anxiety disorder (severe ongoing anxiety that interferes with daily activities). Review of the resident's quarterly Minimum Data Set (MDS), a federally mandated assessment to be completed by the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-08-04 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to store and distribute food under sanitary conditions, increasing the risk of cross-contamination and food-borne illness. This has the potential to affect all residents. The facility census was 40. Review of the facility's policy titled, Nutrition and Dining Services Manual policy, dated May 2015, showed: - It is the responsibility of the Dining Services Manager to enforce the cleaning schedules and to monitor the completion of assigned cleaning tasks; - Develop detailed cleaning schedules to ensure sanitation is at acceptable standards. Review of the facility's Food Storage policy, undated, showed: - All foods will be considered as leftovers unless in the original container with an expiration date; - Leftovers will be discarded after third storage day; - All food will be stored in appropriate containers. 1. Observation on 08/01/23 at 9:45 A.M., of the dry food storage room, showed: - One 35 pound (lb.) cooking oil container sat on the floor; - One 7 lb. dented can with apple pie filling on the canned food…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-08-04 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure the dumpster was maintained to keep pests out and/or to keep the garbage contained in the dumpster. This failure had the potential to affect all residents. The facility census was 40. The facility failed to provide a policy regarding dumpster maintenance. 1. Observation of the dumpster area on 08/01/23 at 4:00 P.M., and 5:02 P.M., showed: - One 8 yard (yd.) dumpster partially filled with one plastic lid completely opened. 2. Observation of the dumpster area on 08/02/23 at 11:44 A.M., and 12:42 P.M., showed: - One 8 yd. dumpster partially filled with one plastic lid completely opened. 3. Observation of the dumpster area on 08/03/23 at 4:05 P.M., and 5:02 P.M., showed: - One 8 yd. blue dumpster partially filled with one plastic lid completely opened; - Three clear disposable gloves lay on the ground near the dumpster with other scattered debris. 4. Observation of the dumpster area on 08/04/23 at 9:43 A.M., and 10:32 A.M., showed: - One 8 yd. blue dumpster partially filled with one plastic lid completely opened; - A 12…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-04 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to provide a safe, clean, comfortable, and homelike environment. This deficient practice had the potential to affect all residents in the facility. The facility census was 40. Observation on 08/04/23 at 11:05 A.M., of the building showed: - Water dripped from a light fixture into a 6 inch (in.) puddle on the floor in front of the admissions office; - A 6 in. brown stain on the ceiling near the speaker by the business office; - A 1 in. by 6 in. brown stain to the left and right of the light fixture located in the ceiling outside the business office; - A 4 in. dark brown ring on the ceiling near room [ROOM NUMBER]; - An approximately 8 to 10 in. brown stained area on the dining room ceiling; - Multiple brown rings on the ceiling in the dining room near the window; - Damage to five ceiling tiles in the hallway outside of rooms [ROOM NUMBERS]; - Five brown streaks down the wall approximately 8 feet long between rooms [ROOM NUMBERS]; - Damage to the edges of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-04 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement a care plan with specific interventions tailored to meet individual needs for six residents (Residents #4, #7, #9, #10, #36 and #40) out of 12 sampled residents. The facility census was 40. Review of the facility's policy, titled, Care Plans, Comprehensive Person-Centered, undated, showed: - An individualized comprehensive care plan will include measurable goals and time frames will be developed to meet the resident's highest practicable physical, mental, and psychosocial well-being; - The comprehensive care plan will be based on a thorough assessment; - Assessment of each resident is an ongoing process and the care plan will be revised as changes occur in the resident's condition; - A well developed care plan will: Be developed within seven days of the completion of the Minimum Data Set (MDS), a federally mandated assessment instrument required to be completed by facility staff; Prevent avoidable decline in function; Manage risk…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-04 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to consistently document residents' code status with Do Not Resuscitate (DNR) or Full Code (Resuscitate refers to cardiopulmonary resuscitation-CPR) for two residents (Residents #7 and #40) out of 12 sampled residents. The facility census was 40. Record review of the facility's policy on Advance Directives, undated, showed: - Upon admission of a resident to the facility, the social service designee will provide written information to the resident concerning his/her right to make decisions concerning medical care, including the right to accept or refuse medical surgical treatment and the right to formulate an advance directive. - The social service designee will inquire of the resident, and/or his/her family members, about the existence of any written advance directive. - Information about whether or not the resident has executed an advance directive shall be displayed prominently in the medical record under the advance directive tab. 1. Review of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-04 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to complete ongoing re-evaluations for the continued need of a restraint (a device that limits a person's movement) for two residents (Residents #7 and #35) out of two sampled residents. The facility census was 40. Record review of the facility's policy titled, Use of Restraints, undated, showed: - Restraints shall only be used for the safety and well-being of the resident and only after other alternatives have been tried unsuccessfully. Restraints shall only be used to treat the resident's medical symptom(s) and never for discipline or staff convenience, or for the prevention of falls; - Physical restraints are defined as any manual method or physical or mechanical device, material or equipment attached or adjacent to the resident's body that the individual cannot remove easily, which restricts freedom of movement or restricts normal access to one's body; - The definition of a restraint is based on the functional status of the resident and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-04 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the accuracy of the Minimum Data Set (MDS) assessments, a federally mandated assessment to be completed by the facility staff, for two residents (Residents #9 and #35) out of 12 sampled residents. The facility census was 40. The facility did not provide an accuracy of the MDS assessment policy. 1. Review of Resident #9's annual MDS, dated [DATE], showed: - The resident did not receive antidepressant (a medication used to treat depression) medication; - The resident received antipsychotic (medication used to treat psychotic disorders) medication seven out of seven days; - The resident required total assistance of one staff for transfers. Review of the resident's Physician Order Sheet (POS), dated August 2023, showed: - A diagnosis of depression (a constant feeling of sadness and loss of interest); - An order, dated 07/19/23, for sertraline (an antidepressant) 25 milligram (mg) one tablet by mouth once a day at 6:00 P.M.; - No order…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-04 · tag F0660 — isolated
    Plan the resident's discharge to meet the resident's goals and needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and closed record review, the facility failed to ensure a discharge planning process was in place which addressed goals and needs and involved the resident and/or the resident's legal guardian and the interdisciplinary team (IDT) (a group of health care professionals from diverse fields who work in a coordinated effort toward a common goal for a resident) in developing a discharge plan for one resident (Resident #41) out of one sampled discharged resident. The facility census was 40. Review of the facility's policy titled, Discharge/Transfer of Resident, undated, showed: - Purpose is to provide safe departure from the facility and to provide sufficient information for aftercare of the resident; - Complete a discharge summary and post-discharge plan of care form, include the list of medications, the post-discharge care, the person responsible for the care to sign the discharge summary and the post-discharge care form, give a copy to the resident and/or representative, and place in the medical record. DEFINITIONS §483.21(c)(1) states: Discharge planning begins at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-04 · tag F0661 — isolated
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and closed record review, the facility failed to complete a comprehensive discharge summary for one resident (Resident #41) out of one sampled discharged resident. The facility census was 40. Review of the facility's policy titled, Discharge/Transfer of Resident, undated, showed: - Purpose is to provide safe departure from the facility and to provide sufficient information for aftercare of the resident; - Complete a discharge summary and post-discharge plan of care form, include the list of medications, post-discharge care, the person responsible for the care to sign the discharge summary and the post-discharge care form, give a copy to the resident and/or representative, and place in the medical record. 1. Review of Resident #41's closed medical record showed: - The resident discharged on 07/25/23; - The Managed Care Discharge to Long Term Care Summary, dated 07/25/23, showed the planning and recommendations for post-discharge section not completed, and the recapitulation section not completed; - No documentation of a comprehensive discharge summary. During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-04 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow physician's orders for one resident (Resident #4) out of 12 sampled residents. The facility census was 40. The facility did not provide a policy related to following physician's orders. 1. Review of Resident #4's Physicians Order Sheet (POS), dated August 2023, showed: - Diagnoses of multiple sclerosis (a disease that results in nerve damage disrupting the communication between the brain and body), contracture (a condition of shortening or hardening of the muscles) of the left ankle, and contracture of right ankle; - An order, dated 04/13/21 for Dynasplint (a stretching device that helps increase joint range of motion) braces to be worn eight hours a day while supine (on back with face and abdomen facing up) in bed; - An order, dated 04/13/21, to monitor for skin breakdown when doffing (removing) the braces. Review of the resident's medical record showed: - No documentation of the application of the braces; - No documentation of the monitoring of the skin on removal of the braces; - No documentation of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the environment remained free of accident hazards by not maintaining water temperatures between 105 degrees Fahrenheit (F) to 120 degrees F in two occupied resident room sinks (Residents #23 and #35), which put the residents at an increased risk of injuries from exposure to the hot water. The facility failed to assess three of three sampled residents who were identified as residents who smoke (Residents #4, #36 and #40) to ensure they were able to smoke safely. The facility also failed to ensure staff utilized safe transfer techniques for two of eight sampled residents (Residents #7 and #9). These practices had the potential to affect all the residents at the facility. The facility census was 40. The facility did not provide a policy regarding water temperatures. Review of the Burn Foundation website showed hot water caused third degree burns (full thickness burns which go through the skin and affect deeper tissue resulting in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-04 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one resident (Resident #3) out of seven sampled residents who were incontinent of bowel and bladder received appropriate treatment and services after an incontinent episode. One resident was left without personal care for over six hours, resulting in the resident's brief being saturated with urine. The census was 40. The facility did not provide a policy. 1. Review of Resident #3's Significant Change MDS, dated [DATE] showed: - Transfer and bed mobility to be total dependant with assist of two plus staff; - Toilet use to not have occurred; - Personal hygiene to be total dependant with assist of one staff; - Totally incontinent of bowel and bladder; - At risk of pressure ulcer development with intervention of a pressure reducing cushion for bed/chair; - Stage one pressure ulcer. Review of the resident's current care plan, date 07/21/23, showed: - Staff to assist with ADLs, incontinent care, and transfers with use of hoyer lift; -…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-04 · tag F0730 — isolated
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to provide the nurse aide's annual individual performance review or evaluation for one certified nursing assistant (CNA) out of two sampled CNAs. The facility census was 40. The facility did not provide a policy for nurse aide annual individual performance review or evaluations. Review of the facility's employee records for July 2022 through August 2023, showed: - CNA D had a hire date of 01/18/10; - No documentation that CNA D received an annual individual performance review or evaluation. During an interview on 08/03/23 at 3:30 P.M., CNA D said he/she had worked at the facility for 14 years and had not received any annual performance reviews. During an interview on 08/04/23 at 8:45 A.M., the Administrator said they did not perform performance reviews on nurse aides annually.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-04 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure staff reconciled narcotics (a process that allows one staff to reconcile the exact narcotic inventory on hand with another staff) at each shift change for two out of two medication carts and one medication storage room. This had the potential to affect all residents. The facility census was 40. Review of the facility's policy titled, Narcotic Count, undated, showed: - The purpose is to complete a physical inventory of narcotics at each shift change to identify discrepancies; - The narcotic supply is to be kept under two locks at all times; - One Registered Nurse (RN), Licensed Practical Nurse (LPN) or Certified Medication Technician (CMT) going off duty and one RN, LPN, or CMT coming on duty must count and justify the accuracy of the narcotics supply for each individual resident at each shift change; - Narcotic records are reconciled by physical count of the remaining narcotic supply at each shift change by incoming and outgoing licensed nurse. Emergency kits containing narcotics will be checked at the same time to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-04 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to attempt a Gradual Dose Reduction (GDR) of a psychotropic medication (any drug that affects behavior, mood, thoughts, or perception) for three residents (Resident #3, #23 and #30) out of five sampled residents. The facility's census was 40. The facility did not provide a GDR policy. 1. Review of Resident #3's medical record showed: - admission date of 08/01/03; - Diagnoses of major depressive disorder (long-term loss of pleasure or interest in life), anxiety disorder (persistent worry and fear about everyday situations), bipolar disorder (a mental disorder that causes unusual shifts in mood), and Alzheimer's disease (progressive mental deterioration), and intellectual disabilities; - An order, dated, 02/26/21, for Trileptal (a mood stabilizer) 600 milligram (mg) one tablet twice a day, for bipolar disorder; - An order, dated, 06/09/22, for mirtazapine (an antidepressant) 7.5 mg one tablet daily for depression; - No documentation of an attempted GDR for Trileptal since 06/14/22; - No documentation of an attempted GDR for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-04 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure drugs and biologicals were labeled in accordance with currently accepted practices. The facility also failed to ensure one resident (Resident #13) outside of the sample of 12 residents had a physician's order to keep an inhaler (hand-held portable device that delivers medication to the lungs) at the bedside and to store medications in a safe and effective manner when staff left the medications cart unlocked and unattended, leaving the narcotics behind only one lock. This had the potential to affect all residents The facility census was 40. Review of the facility's policy titled, Bedside Medication Storage,dated 3/2015, showed: - If a resident expresses a desire to self-administer medication, the interdisciplinary team (team members from different disciplines who actively coordinate to work toward shared treatment goals) must assess the resident's cognitive, physical and visual ability to carry out this responsibility. The mental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-04 · tag F0868 — isolated
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to maintain quarterly Quality Assurance Assessment (QAA) Committee (those responsible for identifying and responding to quality deficiencies that are identified in the facility) meetings with the required members. The facility's census was 40. Review of the facility's 2023 Quality Assurance and Performance Improvement (QAPI) (a program to improve processes for the delivery of health care and quality of life for the resident) Plan showed: - The purpose will be to take a proactive approach to continually improve the way staff care for and engage with the residents, caregivers, and other partners. To do this, all employees will participate in the ongoing QAPI efforts which support the facility's vision and mission; - Key monitors are measured and trended on a quarterly basis; - At minimum, the leadership will report annually on the status of the current QAPI plan as well as the proposed plan and goals for the coming year; - In addition, the QAPI Steering Committee will implement any Performance Improvement Projects (PIP) topics…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-04 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide and document residents received or declined appropriate immunizations and failed to provide and document pertinent education to residents or a resident's representative regarding the benefits, side effects, or warnings of those immunizations for four residents (Residents #7, #10, #36 and #40) out of five sampled residents. The facility census was 40. Review of the facility's policy titled, Immunizations, undated, showed: - Resident's physician will be consulted and determine the level of risk and need for vaccinations; - A physician order is required to administer any medication/vaccination; - Influenza (flu) is recommended annually for all residents; - Pneumococcal (an infection caused by a type of bacteria that can cause pneumonia) vaccination in persons ages 65 years and older, unless contraindicated - Adults 65 years or older who have not already received a Pneumococcal conjugate vaccine should receive either a single dose of Pneumococcal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to PARADIGM SENIOR MANAGEMENT — 8 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 53.6-0.6 vs chain
Health inspection 4 of 54.6-0.6 vs chain
Staffing 1 of 51.1-0.1 vs chain
Quality measures 2 of 52.3-0.3 vs chain
The other 7 homes this chain runs (chain average 3.6★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
JONES, ANGELAIndividualDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROLsince 09/01/2025
SELLS, BENJAMINIndividualDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 01/07/2026
MRV BANKSOrganization5% OR GREATER SECURITY INTEREST; ADP OF THE SNFsince 09/01/2025
FORVIS MAZARS LLPOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/01/2025
PARADIGM REHAB SERVICES LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/01/2025
PARADIGM SENIOR MANAGEMENT LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/01/2025
CLAY, MINDYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/01/2025
EICHHORN, JENNYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/01/2025
HUTCHINSON, DALENIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/01/2025
VANEK, LAYNEIndividualOPERATIONAL/MANAGERIAL CONTROLsince 09/01/2025
JACKSON CARE CENTER LLCOrganizationADP OF THE SNFsince 04/27/2016

CMS files one row per role, so the 21 rows in the source record cover these 11 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$3.0M
Net patient revenuemost recent cost report
-18.7%
Operating marginrevenue minus expenses
$1.3M
Related-party expense38% of expenses
Who pays — share of resident-days
Medicaid 52%Medicare 7%Other / private 41%

This home reported $1.3M paid to related parties — landlords or management companies under common ownership — equal to about 38% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$240per resident / day
operating cost
$7,301per month
≈ monthly operating cost
$202per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MO

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Missouri Medicaid page.

Typical monthly cost in Missouri
$6,741/mo
Nursing home (semi-private)
$7,604/mo
Nursing home (private)
$5,400/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 265716. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-12, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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