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Park Place Transitional Care And Rehabilitation

1500 32nd St S, Great Falls, MT 59405 · For profit - Limited Liability company · 189 certified beds · (406) 761-4300 Medicare & Medicaid certified

Call the home — (406) 761-4300 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Dec 2023Behavioral-health or dementia-care citation — no harm found (F0740)5 actual-harm citations$130,272 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a high payroll-based staffing rating (4/5)
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Dec 2023
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 5 actual-harm citations
  • a high number of inspection citations overall (36) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $130,272 in federal fines (most recent 2026-04-09)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
3226 10th Ave S · (406) 771-8240 · Call to confirm hours
Pharmacy
2800 11th Ave S · (406) 727-0070 · Call to confirm hours
Grocery
3160 10th Ave S · (406) 952-1120 · Call to confirm hours
Park
1500 33rd St S · Typically dawn to dusk
Place of worship
3340 11th Ave S · (406) 761-7343

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased6.3%18.7%15.4%better
Long-stay residents who lose too much weight9.2%6.2%5.4%worse
Long-stay residents with a catheter left in their bladder0.2%2.1%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.2%2.9%2.0%better
Long-stay residents with depressive symptoms11.5%5.6%6.5%worse
Long-stay residents who were physically restrained0.0%0.6%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury3.6%4.4%3.3%typical
Long-stay residents whose ability to walk worsened4.6%17.2%16.1%better
Long-stay residents on antianxiety or hypnotic medication15.1%15.8%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%93.6%95.3%typical
Long-stay residents with pressure ulcers7.4%6.3%4.7%worse
Long-stay residents with worsening bladder/bowel control19.6%24.1%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table20.0%20.4%17.1%worse
Short-stay residents who newly got an antipsychotic medication0.3%1.2%1.4%better
Short-stay residents given the seasonal flu vaccine76.8%73.8%79.4%typical
Short-stay residents rehospitalized after admission24.7%19.2%22.6%typical
Short-stay residents with an outpatient ER visit9.2%14.5%12.0%better
Long-stay hospitalizations per 1,000 resident days1.681.381.67typical
Long-stay outpatient ER visits per 1,000 resident days1.272.161.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

48.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 184 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

48.9%U.S. median 51.5%
Got home and stayed home
10.8%U.S. median 10.7%
Went back to hospital
76.5%U.S. median 56.6%
Met the expected recovery
0.35U.S. median 0.31
Therapy hours / resident / day
0.20hours / resident / day
Physical therapy
0.12hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 76.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 102 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.35 therapist hours per resident per day in 2026Q1 — more than 60% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 25% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF48.9%CMS range 42.3–55.751.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.8%CMS range 7.5–14.410.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge76.5%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge74.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge68.6%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified96.6%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting95.9%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge78.8%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened4.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.2%CMS range 5.4–12.67.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.211.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.91
RN hours/ resident / day
0.77
LPN hours/ resident / day
1.78
Aide hours/ resident / day
3.46
Total nurse hours/ resident / day
0.67
RN hoursweekends
36.2%
Total nursing turnover
25.0%
RN turnover

How full it usually is: this home is certified for 189 beds and averages 147.1 residents a day — about 78% occupied, or roughly 42 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.46 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.91 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.78 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.85 hrs/resident/day on weekends vs 3.71 on weekdays — 23% thinner on weekends — a notable drop. RN hours go from 1.01 to 0.67 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 36% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

11
deficiencies at the latest standard inspection (2026-04-09)
8
at the previous standard inspection (2025-04-24)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

36 citations, most serious first. The 15 most serious are shown; the remaining 21 are one tap away and print in full.

  • Actual harm · Gcited before2026-04-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the environment remained free of accidents and hazards, failed to provide supervision necessary to prevent accidents related to falls, and failed to thoroughly investigate (including interviewing resident #129) and identify the direct root causes of falls for future fall prevention, for 4 (#s 5, 45, 156, and 160) of 29 sampled residents, and the falls resulted in resident #160 sustaining a hip fracture, resident #45 had a closed head injury, and #156 had a laceration above the eye; and the facility failed to ensure interventions and safety assessments were in place for a resident who was smoking on facility property, and who kept his smoking materials, and the facility reported they were a non-smoking facility, for 1 (#86) of 29 sampled residents. This deficient practice had the potential to place resident #86 or other residents at risk due to unsafe smoking practices and a lack of supervision. Findings include: 1. During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2025-04-24 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a resident admitted without a pressure ulcer did not develop a pressure ulcer for 1 (#10) of 2 sampled residents with pressure ulcers. Resident #10 was admitted with intact skin on the sacrum and developed a Stage III pressure ulcer which progressed to a Stage IV with healing not achievable. The resident did have refusals of care, and the facility implemented interventions for wound prevention, but failed to identify the wound timely and prevent further deterioration or infection, of the wound, and implement and monitor sufficient intervetnions for healing, or resolve the resident's concerns with refusals and pain management which hindered wount healing. Findings include: During an observation on 4/21/25 at 2:32 p.m., resident #10 was seated in her wheelchair. Review of resident #10's Care Plan, initiated 3/31/25, showed the resident was to be in her wheelchair for only one hour, three times daily, at meals. Review of resident #10's turn and turn and reposition task documentation, dated 3/26/25 through…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-04-25 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to identify a discrepancy in weight recordings which would have identified a severe 16% weight loss in two weeks, for 1 (#40) of 1 dialysis resident sampled for weight loss. Findings include: Review of resident #40's Dialysis Communication Records, dated 3/18/24 - 4/3/24, showed an average of 2.06 lbs. of fluid removal at each dialysis treatment. The resident never had body or fluid weight gain between dialysis treatments, instead each pre-dialysis treatment record showed a consistently downward trending weight loss of one to four pounds. This loss of body weight represented a severe 16.27% weight loss in two weeks: - 3/18/24 pre-dialysis weight 205.48 lbs. Post dialysis weight was 200.6 lbs. The treatment resulted in 4.88 lbs. of fluid removal. - 3/20/24 pre-dialysis weight was 200.6 lbs. The resident had not gained any weight between treatments. Post dialysis weight was 199.54 lbs. The treatment resulted in 1.06 lbs. of fluid removal. -…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2023-12-04 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, facility staff neglected to assess and monitor a new admission, and ensure antibiotic medications were provided properly and documented, for 1 (#2) of 4 sampled residents, whose condition deteriorated over a weekend. The facility terminated two staff involved, but did not report the event as resident neglect. The resident was later transferred to the hospital and passed away. Findings include: During an interview on 12/4/23 at 12:00 p.m., staff member D stated new admissions had a skilled daily charting note completed each day by the nurse. Staff member D also stated residents would have daily vital signs taken. During an interview on 12/4/23 at 2:45 p.m., staff member B stated it was the expectation that all new admissions for skilled nursing had a daily skilled note completed and vital signs taken. Staff member B stated the facility had terminated a nurse, and an on-call manager, in October, after it was noted that a resident went the weekend without his medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-10-25 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to identify signs and symptoms of infection which led to septic shock and admission to the hospital, with subsequent surgery and the placement of a Vacuum Assisted Wound Closure system for 1 (#1) of 3 sampled residents. Findings include: During an interview on 10/23/23 at 6:23 p.m., NF1 stated resident #1 had MRSA in his leg wound. NF1 stated the resident was in septic shock when he arrived at the hospital and he was very confused, had not known who the family member was or who he was. NF1 stated the facility staff told the family to wait until the next day because he would just have to sit in the ER. NF1 stated the family wanted the resident sent out right away. NF1 stated the resident was to return to the surgeon on 9/12/23 and the surgeon would remove the staples from the resident's right stump, but the facility had the nursing staff remove the staples off of the resident's incision on the stump. During an interview on 10/23/23 at 7:05 p.m., NF2 stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-04-09 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure dietary staff in the kitchen preparing and serving food during meal service wore beard coverings, and failed to ensure kitchen refrigeration temperature logs were monitored and maintained. This deficient practice increased the risk for residents receiving food and meals which were prepared, served, and stored in the kitchen to experience negative food service safety outcomes. Findings include:During an observation on 4/6/26 at 1:02 p.m., staff member Y was preparing sandwiches in the kitchen, not wearing a beard net with visible facial hair.During an observation on 4/6/26 at 1:14 p.m., staff member X was in the kitchen serving food onto resident trays from behind a steam table. Staff member X did not have a beard net covering his facial hair.During an interview on 4/8/26 at 2:18 p.m., staff member W stated dietary staff working in the kitchen were expected to wear facial coverings if they had a grown beard or mustache. Staff member W stated she spoke with staff members X and Y about wearing a covering…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-04-09 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure professional standards were followed by protecting patient health information from visitors for 3 (#s 79, 121, and 134) of 29 sampled residents and failed to ensure medication carts were locked when unattended. Findings include: 1. During an observation on 4/6/26 at 4:27 p.m., the medication cart on the 100 hall was not locked. No staff member was present at this time.During an observation and interview on 4/8/26 at 8:32 a.m., staff member Z left the medication cart open after medications were prepared for a resident and staff member Z entered the resident's room to administer the medications. After returning to the hallway, staff member Z stated the medication cart should always be locked to ensure a visitor or resident could not take medications in the cart. Staff member Z also stated the medication keys should be in her pockets at all times to prevent a visitor or resident from getting into a medication cart or rooms. Staff member Z stated the medication cart should always be locked if she was not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-09 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure accurate coding of medications on the Minimum Data Set (MDS) in accordance with the Resident Assessment Instrument (RAI) Manual for 1 (#126) of 29 sampled residents. This deficient practice had the potential to affect quality measures, and care planning related to diabetes management. Findings include:Review of resident #126's MDS (Minimum Data Set) with an ARD (Assessment Reference Date) of 3/23/26, showed under Section N (Medications), item N300 (number of injections received in the last 7 days) was coded as 7, and item N350 (number of days insulin injections were received) was coded as 7.Review of resident #126's physician's orders, dated 1/23/26, showed, Victoza Subcutaneous Solution Pen-injector 18 MG/ML (Liraglutide) Inject 0.6 mg subcutaneously one time a day related to TYPE 2 DIABETES MELLITUS. [sic] Victoza is a GLP-1(Glucagon Like Peptide-1), which is a hormone that is used for weight loss and diabetes and is not considered insulin.During an interview on 4/9/26 at 11:12 a.m., staff member F stated she was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-09 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview, and record review, the facility failed to include interventions related to catheter care on the care plan for 1 (#6) of 29 sampled residents. Findings include:During an observation and interview on 4/7/26 at 11:37 a.m., resident #6 was sitting in her wheelchair in her room and an indwelling catheter tube was coming out of the bottom of her pajama pants. NF3 stated the facility was continuing catheter use for resident #6 due to incontinence and the resident wanted the catheter due to convenience.During an interview on 4/9/26 at 9:25 a.m., staff member D stated catheter interventions should be on a resident's care plan.Review of resident #6's care plan, dated 3/11/26, reflected a lack of catheter care interventions.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-09 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility staff failed to review and revise the comprehensive care plan to reflect changes in resident conditions for 1 (#91) of 29 sampled residents. This deficient practice increased the risk of staff not monitoring or providing cares related to resident #91's treatment for pneumonia with an antibiotic. Findings include:During an interview on 4/9/26 at 11:09 a.m., staff member N stated she had a list of residents taking antibiotics used to treat infections. Staff member N stated she would update a resident's care plan with problems and interventions when a resident was identified to have an infection. Staff member N stated resident #91 had enhanced barrier precautions as an intervention in her care plan. Staff member N stated enhanced barrier precautions would cover part of the droplet precautions to use for a resident diagnosed with pneumonia. Review of resident #91's provider progress notes, dated 3/24/26, showed: . Patient experienced 2 episodes of emesis on March 24, 2026, with 4 hours of nasal congestion since this morning. Patient…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-09 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to complete a reweight with a resident having a 22% weight loss (severe weight loss) after one week for 1 (#72), and failed to complete monthly follow ups with a resident who voiced concern about her consistent low weight for 1 (#110) of 29 sampled residents. Findings include:1. Review of resident #72's EHR showed an initial weight of 207.8 pounds (on 2/10/26). Resident #72's next weight (on 2/22/26) was 170 pounds. This is a 22.2% weight loss in a week.Review of resident #72's Care Plan, revised 2/21/26, showed: . Notify registered dietician and medical provider of weight loss greater than 5 pounds.During an interview on 4/9/26 at 7:50 a.m., staff member BB stated a fifty-pound weight loss in a week was most likely due to an incorrectly obtained weight, such as from equipment.During an observation and interview on 4/9/26 at 7:52 a.m., staff member AA stated resident #72 had come into the facility with a wheelchair from the hospital. Staff member AA stated that those wheelchairs almost always weighed about 50…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-09 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interview, the facility failed to ensure appropriate and safe PEG tube practices were followed for 1 (#5) of 29 sampled residents. Findings include:During an observation on 4/7/26 at 9:24 a.m., resident #5's PEG tube was unclamped and unhooked from any tubing.During an observation and interview on 4/8/26 at 8:47 a.m., resident #5's PEG tube was unclamped, and still hooked up to the kangaroo pump with the enteral nutrition not running. Staff member T stated the kangaroo pump had been turned off at 6:30 a.m. and the tubing should have been flushed, clamped, and unhooked from the resident. Staff member T looked at resident #5 and stated, She got me there. Staff member T had been referring to the PEG tube being incorrectly still being hooked up and unclamped. Staff member T stated they did not worry about a clogging PEG tube as often with this resident due to the larger circumference of the PEG tubing.According to the University Hospital PEG tube feeding guidelines, a PEG tube should be clamped after being flushed with water (University Hospitals, 2025).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-09 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility staff failed to adhere to nationally recognized standards of hand hygiene when passing meal trays for 2 (#s 85 and 92) of 2 supplemental residents sampled for infection control during meals. This deficient practice had an increased risk of transmitting infections to all residents who received meals in the dining room. Findings include:During an observation on 4/8/26 at 12:05 p.m., staff member K obtained a meal tray from the kitchen and placed it on a dining room table without performing hand hygiene. Staff member K removed the plate cover and left the area. Staff member K walked back to the kitchen and obtained another meal tray and delivered it to resident #85 without performing hand hygiene.Staff member K walked over to resident #92 and grasped the wheelchair handles and pushed her to the dining room table where the uncovered meal tray had been placed and proceeded to handle resident #92's silverware without performing hand hygiene between contact with the wheelchair and the meal tray items.During an interview on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure a resident with a history of elopements had a Wander guard in place and doors were secured for 1 (#1) of three sampled residents with elopements; and failed to ensure staff were aware of and employing appropriate fall interventions for 1 (#3) of 5 sampled residents with fall risks. Findings include:1. Review of a facility reported incident investigation indicated resident #1 eloped from the facility on 6/23/25 at approximately 8:00 p.m. and was found 7 blocks away and returned to the facility. A BIMS was completed and indicated resident #1 had a BIMS of 4/15, severely impaired. Review of resident #1's EHR reflected that resident #1 was admitted on [DATE] at 10:38 a.m. and had an elopement risk score of 1.0.Review of resident #1's nursing progress note, dated 6/23/25 at 3:15 p.m., reflected that a wander guard was placed on resident #1's left ankle. Review of resident #1's Baseline Care Plan, dated 6/23/25, reflected that resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-06 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review, the facility failed to ensure proper storage of respiratory equipment in resident rooms for 2 (#11 and 15); ensure the proper-storage and emptying of full urinals for 2 (#s 16 and 17); and ensure proper disposal of trash/recycling for 2 (#s 4 and 5) of 22 sampled residents. Findings include: 1. Recycling:a. During an observation on 8/6/25 at 11:10 a.m., resident #4 had nine soda pop cans on the floor, next to the bed, which were empty. Resident #4 was unable to answer questions as to why the empty cans were on the floor. b. During an observation and interview on 8/6/25 at 11:41 a.m., resident #5 had nine empty bottles of soda and 11 empty cans of soda pop on the floor, next to his bed, which were empty. Resident #5 stated he did not know where the recycling was located, so he left the items on the floor. A trash/recycling policy was requested on 8/6/25 at 12:55 p.m. Staff member A stated the facility did not have a policy specific to trash/recycling and cleaning of resident rooms. 2. During an observation and interview on 8/6/25…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
Show the remaining 21 citations
  • Potential for harm · Fcited before2025-04-24 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to properly store, label, date, and discard food items by the use by date, in the backroom cooler in the kitchen; and failed to monitor refrigerator and freezer temperatures, in the refrigerator next to the juice dispenser, in the kitchen. These failures may affect any resident using or receiving items from the refrigerator or freezer. Findings include: 1. During an observation on 4/21/25 at 12:50 p.m., the following items were observed in the back room cooler in the kitchen: - tortillas opened and wrapped in cellophane with a use by date of 10/18/24, - a food item which resembled a potato, wrapped in aluminum foil, not labeled or dated, - a stainless-steel pan labeled beef was not dated, - mushrooms in a plastic bag were not labeled or dated, - hotdog's, in a stainless-steel pan, were opened and not covered, labeled, or dated, - a food item which resembled cooked, ground beef, stored in a stainless-steel pan, was not labeled or dated, - an item labeled deli ham stored in a stainless-steel pan was not dated, -…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-24 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interviews, the facility failed to provide a home like setting and correct and control odors emanating on the 400B hallway, for 2 (#s 114 and 130) of 39 sampled residents. This deficient practice affected those residents who resided on the 400B hallway and their visitors, due to the unpleasant odors. Findings include: During an observation on 4/21/25 at 3:24 p.m., there was a strong smell of urine observed in the 400B hallway. During an observation on 4/22/25 at 9:43 a.m., an overwhelming, undesirable smell of urine was present throughout the 400B hallway. During an interview on 4/23/25 at 4:20 p.m., NF4 stated resident #114 had always kept a clean and tidy home before her dementia diagnosis. NF4 stated the strong smell of hallway 400B would not have been tolerated by resident #114, but due to the diagnosis of dementia, she was not the same person. During an interview on 4/23/25 at 4:24 p.m., NF3 stated he had a concern when his mother, resident #114, was moved to the 400B hallway due to the overwhelming strength of the smell. NF3 stated a room replacement…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-24 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure safe and effective blood-draw practices were utilized by contracted staff to reduce the potential for cross-contamination and contamination from blood-borne pathogens when attempting to draw a resident's blood in the dining room, for 1 (#39); failed to implement the appropriate use of TBP for droplet precautions for 1 (#7); and contact precautions for 1 (#52) of 39 sampled residents; and failed to ensure proper hand hygiene was followed related to glove use in the kitchen. These deficient practices had the potential to increase the risk of infection related to blood-borne pathogens, and the risk of spread of infection for all residents. Findings include: 1. During an observation on 4/22/25 at 8:26 a.m., resident #39 was sitting at a table in the main dining room eating his breakfast. There was another resident sitting at the table with resident #39. NF1 and NF2 were attempting to obtain a blood sample from resident #39's right arm.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-24 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to assist a resident with obtaining clothing that fit, and change the clothing she had regularly, are attempt to obtain clothes she could use that fit, so the resident did not need to re-wear the same shirts each day. This failure did not enhance enhance the resident's dignity as how she dressed was important to her, and she became teary discussing it, for 1 (#52) of 39 sampled residents. Findings include: During an interview and observation on 4/21/25 at 3:51 p.m., resident #52 was very tearful and stated she had few clothes of her own at the facility, and the clothes were either way too big, or way too small. Resident #52 said she had some very nice clothes at the assisted living, and she had asked staff to get clothing from the assisted living where she resided. Resident #52 was observed in a multicolored, short sleeve, floral shirt and gray sweat pants which were knotted at the waist. There were no clothes hanging in resident #52's closet. There were three items of clothing in the middle drawer of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-24 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure residents received proper treatment, services, and assistive devices to maintain optimal visual abilities for 1 (#42) of 39 sampled residents. Findings include: During an observation and interview on 4/22/25 at 9:04 a.m., resident #42 was sitting in his room attempting to watch television. He was wearing glasses. The resident stated he could not see well even with the glasses he had on, and he was frustrated because he had been asking to see the eye doctor for over a month, and the facility told him he had to wait because they did not have a ride for him. During an observation and interview on 4/22/25 at 3:03 p.m., resident #42 was sitting in his room attempting to read his bible. The resident stated he was frustrated because he could not see well even with his glasses. The resident repeated he had been asking the facility to make an eye appointment for him, but he was frustrated because he had been asking for a while, and they still had not made him an appointment. Review of resident #42's Social…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-24 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to address an indwelling catheter upon admission for discontinuation, by failing to complete an ordered urinary and cognitive assessment and failed to provide the resident with the appropriate services to maintain or restore previous bladder function for self-catheterization to ensure the resident's optimal urinary outcome and independence for 1 (#22) of 39 residents. This deficient practice had the potential to cause an increase in urinary incontinence, urinary infection, and reduce the resident's independence. Findings include: During an observation and interview on 4/21/25 at 4:13 p.m., resident #22 was sitting in a wheelchair in his room. He had urinary catheter tubing coming out of the top of his pants and a catheter bag attached to the side of his wheelchair. Resident #22 stated he was paralyzed from the waist down. He said he was recently admitted to the facility and had the indwelling catheter when he was admitted to the facility. He…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-24 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide behavioral health services for 1 (#391) of 1 resident sampled for behavioral health, who showed signs of depression after a life-changing event. This deficient practice had the potential to lead to an increased deterioration in resident #391's health, mood, and behavior and failed to identify any interventions for staff to use related to improving the resident's mood or depressive symptoms. Findings include: During an observation and interview on 4/22/25 at 8:39 a.m., resident #391 was lying in his bed watching television. Resident #391 stated, I have been here since February. I am a school teacher and recently suffered a stroke. It left me unable to use my right side, and now I need dialysis as well . It really bothers me that I can't do things for myself. I was living on my own and doing everything for myself before the stroke. I don't know if I'll ever get back to doing things on my own. Resident #391 was tearful and stated,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-06 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to identify a resident's elopement risk and update the care plan with interventions to prevent elopement for 1 (#16) of 4 residents sampled for elopement. Findings include: Review of resident #16's nurse progress notes, dated 10/9/24, showed .she found the resident wandering out of the facility . Review of resident #16's BIMs (Brief Interview for Mental Status) assessment, dated 10/17/24, showed resident #16 scored a 3 which showed the resident had severe cognitive impairment. During an interview on 11/5/24 at 4:33 p.m., staff member A said resident #16 would routinely sit near the doors. Staff member A said she did not identify when resident #16 was wandering outside the facility on 10/9/24 as an elopement. During an interview on 11/6/24 at 7:45 a.m., staff member B said resident #16 would go outside only with her family, but not by herself. During an interview on 11/6/24 at 8:00 a.m., staff member D said she was not aware resident #16 ever sat near the front doors or sat outside by herself. During an interview on 11/6/24 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to identify a resident's elopement risk, implement effective interventions to prevent elopement, and failed to follow facility policy, for 2 (#16 and #23) of 4 residents sampled for elopements. Findings include: 1. Review of resident #23's nurses notes dated 4/26/23, showed the resident eloped from the nursing home and was found one mile away from the facility. The facility revised the care plan and showed the staff would have their eyes on him every hour. Review of resident #24's elopement assessment, dated 10/16/24, showed the resident had an elopement risk score of 11, which showed he was at high risk for elopement. Review of resident #23's E-interact form, dated 10/20/24, showed resident #23 was able to ambulate without assistance. The e-interact form showed resident #23 eloped from the facility at 6:31 a.m. that day. Review of the facility incident report, for #23's elopement, dated 10/20/24, showed the resident was last seen at 3:00 a.m., and the resident was not in his room at 4:15 a.m. The facility event form dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-25 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to continuously assess and document on a penile ulcer that was progressively worsening for 1 (#40) of 1 resident sampled for wound concerns. Findings include: Review of resident #40's nursing admission assessment, dated 3/5/24, showed skin concerns to the groin, Moisture/excoriation to head of penis with some dark discoloration at frenulum. Review of resident #40's hospital Discharge summary, dated [DATE], showed progression to a penile ulcer and recommendations for wound care. Review of resident #40's hospital Discharge summary, dated [DATE], showed, .this lesion appears to be 'dry gangrene' although there is malodor. This is likely complicated by the fact the patient is incontinent of urine .aggressive treatment is recommended in the event of gangrene progression, to include a total or partial penectomy . The ulcer was determined to be caused by calcifying uremic arteriolopathy (calciphylaxis) a disease of high mortality associated with end stage renal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-25 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident was free from a medication error ommission, for 1 (#244) of 4 sampled residents. This deficient practice caused a resident to miss 15 days of two medications, which had been prescribed to improve urine flow, and assist in the resident's catheter removal. Findings include: Review of resident #244's physician progress note, dated 4/9/24, showed the resident had a urinary catheter placed due to urinary retention, while in the hospital. Per the physician note, the plan was for the resident to continue taking Flomax and start Finasteride before his follow up with urology scheduled in May 2024. Review of resident #244's MAR, dated April 2024, showed the resident was not taking Finasteride. The resident's Flomax had been discontinued on April 10, 2024. During an interview on 4/24/24 at 10:00 a.m., resident #244 stated he was scheduled to have his catheter removed in May, and he was anxious to get it done. During an interview on 4/24/24 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-25 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility staff failed to use standard precautions while doing laundry, resulting in the potential for cross contamination, which could negatively affect anyone coming into contact with the staff who provided laundry service. Findings include: During an observation on 4/24/24 at 2:20 p.m., it was noted there were no protective gowns or gloves available to be worn by staff while handling soiled laundry, in the dirty linen area, of the laundry room. During an interview on 4/24/24 at 2:23 p.m., staff member K stated, We just throw it (soiled laundry) in (to the washing machine). We don't have any covers (personal protective equipment). As the surveyor and staff member exited the laundry room, staff member J asked if she should educate the laundry staff on wearing clothing covers and gloves while handling soiled linens. Review of the facility policy titled, Handling Soiled Linen, last reviewed on 1/8/24, showed, .2. All used linen should be handled using standard precautions (i.e., gloves) and treated as potentially contaminated.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-28 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide dignity and respect to 1 (#1) of 4 sampled residents. This deficient practice caused the resident to feel embarrassed and humiliated. During an interview on 3/27/24 at 8:42 a.m., NF1 stated she had cared for resident #1 during a follow up appointment at a local physician's office on 2/29/24. NF1 stated resident #1 came to her appointment soiled with urine and dried stool. NF1 stated she had to help resident take her pants off, so the provider could look at the surgical incision on her left knee. NR1 stated resident #1's incontinent brief was saturated and had leaked on to her clothing and wheelchair. NF1 stated she had left the room to retrieve supplies so she could clean her up. NF1 stated when she returned to the room and took off the soiled incontinent brief, she had found dried stool on her buttocks. NF1 stated resident #1 had told her she had not been toileted or changed all day. NF1 stated after she had cleaned up resident #1, she placed a pair of dry shorts that she found at the physician's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-28 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to complete a thorough investigation to include root cause analysis for a fall with injury for 1(#9) of 3 sampled residents. This deficient practice had the potential to affect all residents that are at risk for falls. Findings include: During an observation and interview on 3/28/24 at 8:30 a.m., resident #9 was lying in bed watching TV. Resident #9 stated he remembered the fall but could not remember why he fell. Resident #9 stated he was sent to the hospital after the fall but is doing fine now. During an interview on 3/28/24 at 8:35 a.m., staff member K stated resident #9 had a fall earlier this month that resulted in a fractured hip. Staff member K stated resident was sent to the emergency room for an increased complaint of pain to his left hip. During an interview on 3/38/24 at 3:00 p.m., staff members A and B did not know what caused the fall and could not verbalize any root cause analysis. During an observation on 3/28/24 at 4:00 p.m., resident was lying in bed with his eyes closed. Resident #9 asked to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-28 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to complete an accurate MDS assessment in the area of bowel and bladder in accordance with the RAI requirements for 1 (#1) of 4 sampled residents. Findings include: During an observation, and interview on 3/27/24 at 10:10 a.m., resident #1 was sitting in a wheelchair with a knee brace in place. Resident #1's room had a very strong urine smell. Resident #1 stated she had problems at times with bowel and bladder incontinence. Resident #1 stated now that she can put weight on her left leg, she could take herself to the bathroom when she needed to. During an interview on 3/27/24 at 10:15 a.m., NF3 come to visit resident #1. NF3 stated resident number had problems with bowel and bladder incontinence, and it had gotten worse after she had knee surgery. During an interview on 3/27/24 at 2:04 p.m., staff member I stated resident #1 was continent of bowel and bladder. During an interview on 3/27/24 at 2: 16 p.m., staff member J stated she did not normally work on the unit and was not familiar with resident #1. Staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-28 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to implement a baseline care plan, outlining pertinent information needed to care for a new resident within 48 hours of admission for 1(#1) of 4 sampled residents. This deficient practice had the ability of affect all new admissions receiving care in the facility. Findings include: During an observation, and interview on 3/27/24 at 10:10 a.m., resident #1 was sitting in a wheelchair with a knee brace in place. Resident #1's room had a very strong urine smell. Resident #1 stated she had occasional bowel and bladder incontinence. During an interview on 3/27/24 at 10:15 a.m., NF3 stated resident number had problems with bowel and bladder incontinence, and it had gotten worse after she had knee surgery. NF3 stated when resident #1 was admitted to the facility she had been non-weight bearing on her left leg and required the use of an immobilizer. NF3 stated resident #1 needed assistance with dressing, toileting, and bathing. During an interview on 3/27/24 at 2:04 p.m., staff member I stated resident #1 had been…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-28 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to complete a comprehensive, person-centered care plan for 1 (#1) of 4 sampled residents. This deficient practice did not address the proper care needs for the resident. Findings include: During an observation, and interview on 3/27/24 at 10:10 a.m., resident #1 was sitting in a wheelchair with a knee brace in place. Resident #1's room had a very strong urine smell. Resident #1 stated she had occasional bowel and bladder incontinence and occasionally required assistance from staff with toileting, dressing, and bathing. Resident #1 stated she could brush her own hair and teeth. Resident #1 stated she had been living independently prior to her admission. Resident #1 stated she was now able to take herself to the bathroom, which has cut down on me having an accident, Resident #1 stated when she first was admitted to the facility, she could not put any weight on her left leg because she had broken her knee. During an interview on 3/27/24 at 10:15 a.m., NF3 stated resident #1 had problems with bowel and bladder…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-04 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to report an incident of neglect of care for 1 (#2) of 1 sampled resident. This neglect increased the risk for the resident to deteriorate without intervention. Findings include: During an interview on 12/4/23 at 2:45 p.m., staff member B stated the facility had terminated a nurse and an on-call manager after it was noted that a resident went a weekend without his nursing assessments or physician admission orders completed. Staff member B stated the facility did not investigate the incident as neglect, but did put a PIP into place regarding their admission process. During an interview on 12/4/23 at 3:07 p.m., staff member A stated the staff members who had been terminated had simply not done their jobs, and everyone was aware of the process for new admissions. Staff member A stated they had not investigated the incident as neglect. Review of the facility policy, Abuse, Neglect, and Exploitation, with a revision date of 4/10/23, showed: Neglect means failure of the facility, its employees . to provide goods ands services to a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-04 · tag F0635 — isolated
    Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to have a system in place to ensure new admissions had complete and accurate transcription of physician admission orders for 1 (#2) of 1 sampled resident. This deficient practice resulted in missed medications for a resident with a respiratory infection. Findings include: During an interview on 12/4/23 at 1:30 p.m., staff member C stated orders for new admissions were put in by the group of management nurses to support the nurses who were working the floor and responsible for patient care. Staff member C stated there were no admissions done on the weekends and admissions during the day had to be done before 4:00 p.m. to ensure all orders were done. Staff member C stated if the orders did not get finished the responsibility would go to the admitting nurse on the floor, and whoever was the on-call management nurse for the evening. Review of resident #2's nursing progress notes, dated 10/23/23, showed, Resident missed doses . over the weekend post admission to facility due to orders not being entered promptly . this writer…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2026-04-09 · tag F0585 — failed to handle grievances — widespread
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a system was in place, so grievance forms were readily accessible without staff needing to assist in the provision or acceptance of a grievance form, and that grievances received were secured to maintain confidentiality. The deficient practice was widespread and may affect any resident, family member, or visitor who wishes to complete and or submit grievances without staff assistance or maintain confidentiality. Findings include:During an observation on 4/7/26 at 9:10 a.m., the door to the social services office was closed, and residents and staff members were passing through the hallways near it. A wall-mounted file holder was located on the wall outside the door to social services. Grievance forms were inside the holder, with writing and completed forms that showed resident names and information. The folder holding the completed forms was not secured to maintain confidentiality. During an observation on 4/8/26 at 10:18 a.m., residents and staff members on the 400 unit were moving through the common…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2026-04-09 · tag F0577 — pattern
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure current, readily available results of surveys completed by the State Survey Agency were located in a publicly accessible area. This deficient practice increased the risk of residents to be uninformed of oversight agency findings as required by the rights of long-term care residents. Findings include:During an observation and interview on 4/8/26 at 11:22 a.m., a wall-mounted file holder labeled Survey Results was located by the entrance of the building near the reception desk. The holder had a binder with documents inside that contained State Survey Agency survey reports. The binder failed to include a report for the 2025 recertification survey. Staff member N walked towards the hallway next to the wall where the survey results binder was located. Staff member N stated she would check to see why last year's survey results were not in the binder.During an interview on 4/9/26 at 11:43 a.m., staff member A stated she did not know why the survey results binder did not include survey results from last year.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$130,272 in federal fines across 6 penalties.

  • $13,065 — penalty dated 2026-04-09
  • $13,065 — penalty dated 2026-04-09
  • $42,770 — penalty dated 2025-04-24
  • $21,133 — penalty dated 2024-03-28
  • $17,014 — penalty dated 2023-12-04
  • $23,225 — penalty dated 2023-10-25

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to SWEETWATER CARE — 8 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.4-0.4 vs chain
Health inspection 2 of 52.1-0.1 vs chain
Staffing 4 of 53.0+1.0 vs chain
Quality measures 4 of 53.9+0.1 vs chain
The other 7 homes this chain runs (chain average 2.4★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
SWEETWATER CARE OPCO LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 12/01/2017
CHESLEY, AARONIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICERNO PERCENTAGE PROVIDEDsince 12/01/2017
CRICKMORE, REIDIndividualW-2 MANAGING EMPLOYEEsince 02/01/2018
GUERRERO, STEPHANIEIndividualW-2 MANAGING EMPLOYEEsince 07/01/2019

CMS files one row per role, so the 5 rows in the source record cover these 4 parties — each is shown once here with every role it holds. Nothing is omitted.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$17.1M
Net patient revenuemost recent cost report
+39.8%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 63%Medicare 22%Other / private 15%

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$336per resident / day
operating cost
$10,208per month
≈ monthly operating cost
$558per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MT

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Montana Medicaid page.

Typical monthly cost in Montana
$8,973/mo
Nursing home (semi-private)
$9,581/mo
Nursing home (private)
$6,075/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 275030. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-09, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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