Deer Park Health and Rehabilitation
306 Deer Park Road, Nebo, NC 28761 · For profit - Limited Liability company · 140 certified beds · (828) 652-3032 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
- CMS has flagged it for abuse
- it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Aug 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 6 immediate-jeopardy problems — the most serious level
- inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (39) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $273,467 in federal fines (most recent 2025-06-24)
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (2/5)
- its facility-reported quality-measure rating is low (1/5)
- nursing-staff turnover (78%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 1 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 1 of 5 |
| Long-stay residentspeople who live here | 1 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 23.6% | 15.6% | 15.4% | worse |
| Long-stay residents who lose too much weight | 4.5% | 7.2% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 2.4% | 0.7% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 2.3% | 2.3% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 4.5% | 5.9% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 5.3% | 3.5% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 18.6% | 18.3% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 27.8% | 21.3% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 61.0% | 94.1% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 5.0% | 5.5% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 23.0% | 20.7% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 25.5% | 14.0% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 0.7% | 1.4% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 51.0% | 78.1% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 24.4% | 22.9% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 14.2% | 12.9% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.86 | 1.78 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.84 | 1.80 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
49.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 42 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 24.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 65 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.34 therapist hours per resident per day in 2026Q1 — more than 58% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 8% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 49.8%CMS range 35.5–63.0 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.2%CMS range 6.7–13.8 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 24.6% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 20.0% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 18.5% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 96.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 90.9% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 6.1% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.7%CMS range 3.9–13.4 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.35 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 140 beds and averages 120.9 residents a day — about 86% occupied, or roughly 19 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.41 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.79 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.26 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.06 hrs/resident/day on weekends vs 3.55 on weekdays — 14% thinner on weekends. RN hours go from 0.84 to 0.66 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 78% is well above the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
39 citations, most serious first. The 20 most serious are shown; the remaining 19 are one tap away and print in full.
- Immediate jeopardy · J2025-08-14 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff, Nurse Practitioner (NP), and Medical Director interviews, staff failed to consult with the on-call provider immediately to obtain treatment orders for hypoglycemia when Resident #1, who had diabetes, had a critically low blood glucose level of 31 (normal 80-100), was lethargic, mumbling, and unable to receive anything by mouth as assessed by Nurse #1. Staff failed to communicate other symptoms that indicated urgent medical attention including abnormal eye movements, and tightness in her hands as assessed by Nurse #2, and inability to receive sugar under her tongue due to a tight jaw, as assessed by Unit Manager #1. Resident #1 was transferred to the hospital on 7/17/25. An emergency medical services (EMS) report dated 7/17/25 indicated when EMS arrived on scene at the facility at 4:48 PM the patient was found lying in her bed, eyes open but only reactive to pain. The EMS report stated Resident #1 was noted to be comatose with seemingly left gaze with inability to follow any types…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2025-08-14 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, staff, resident, family, Medical Director, and Nurse Practitioner (NP) interviews, the facility failed to protect a resident's (Resident #1) right to be free from neglect when the facility failed to ensure Resident #1 received emergent care extending beyond the capabilities of the facility when she had critically low blood sugar and was symptomatic. Symptoms included lack of responsiveness, eyes moving left to right, obtunded, jaw tightness, inability to swallow, tightness of hands, moaning, foaming at the mouth. Resident #1 was not transferred to the emergency room until her family arrived at the facility and requested, she be transferred. Resident #1 was transferred to the emergency room at 5:09 PM on 7/17/25. Resident #1 was admitted to the hospital on [DATE]. Her hospital diagnoses included acute metabolic encephalopathy (brains function is impaired due to metabolic distubance), prolonged hypoglycemia, acute kidney injury (AKI), and urinary tract infection (UTI). The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2025-08-14 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, staff, family, Nurse Practitioner (NP), Physician Assistant and Medical Director interviews the facility failed to recognize that a diabetic resident (Resident #1) with critically low blood sugar (normal 80-100) needed emergency medical care that required transfer to a higher level of care. On 7/17/25 at 5:30 AM Resident #1's blood sugar was 31 (a serious life-threatening medical condition) and Resident #1 was lethargic (sluggish), in and out of it, mumbling, and not alert enough to eat or drink. After an intramuscular (IM) injection of glucagon (medication to treat low blood sugar) the resident remained symptomatic and was still lethargic, in and out of it, and not alert enough to eat or drink. Symptoms Resident #1 experienced from the initial low blood sugar of 31 at 5:30 AM on 07/17/25 until her discharge at 5:09 PM on 07/17/25 included lack of responsiveness, eyes moving left to right, obtunded (reduced level of alertness), jaw tightness, inability to swallow, tightness…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2025-06-24 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Resident #15 was initially admitted to the facility on [DATE] and was readmitted to the facility on [DATE] with diagnoses that included: displaced intertrochanteric fracture of the right femur, subsequent encounter for closed fracture with routine healing, muscle wasting/atrophy multiple sites, and primary osteoarthritis. Resident #15's care plan was last updated on 11/08/24 as being at risk for falls related to confusion, gait/balance problems, psychoactive drug use, unaware of safety needs, wandering and history of falls and used a reclining chair, with interventions that included fall mat at bedside, anticipate resident's needs, and bed in lowest position while resident is in bed. Resident #15 was also care planned for pain related to arthritis and hepatic (liver) mass with interventions that included administer analgesics as ordered, monitor/document for signs and symptoms of nonverbal pain, monitor/report/record resident complaints of pain to the nurse. Resident #15 had an active physician's order dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2025-06-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, resident, observation, staff, Physician Assistant (PA), Transport Company's Owner, and Driver #1 (Transport Company's Driver) interviews, the facility failed to ensure a resident was safely secured in the transport company's van during the return trip from an appointment back to the facility. On 3/26/25 Driver #1 failed to secure Resident #101 in a specialized wheelchair in the Transport Company's van per manufacturer's instructions and according to Driver #1 when the van hit a bump pulling into facility entrance, Resident #101 fell forward, landing partially out of her wheelchair with her legs under the chair. Resident #101 was assisted back into the wheelchair by facility staff at the facility and was wheeled inside the facility. After being assessed by the nurse, Resident #101 was transported to the Emergency Department (ED) on 03/26/25, evaluated for injury, and then returned to the facility on [DATE] with no injury noted upon assessment at the ED. There was a high likelihood of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2024-08-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and staff, Physician Assistant, and Medical Director interviews, the facility failed to supervise a severely cognitively impaired resident with wandering behaviors from exiting the facility unsupervised, without staff knowledge, for 1 of 1 resident reviewed for accidents related to unsafe wandering/elopement (Resident #1). The facility also failed to immediately notify administration of the missing resident. The resident exited the facility which was in a rural residential area and walked 1/3 mile on a two-lane road with no streetlights and no sidewalk without shoes, wearing socks. She was found lying in a ditch beside the road by a neighbor walking his dog. On evaluation by Emergency Medical Service personnel, Resident #1's blood sugar was 500 milligrams per deciliter. She was transported to the hospital for evaluation and treatment where she was given intravenous Insulin and fluids. She was later discharged from the hospital to another long-term care facility's locked…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2024-04-25 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record reviews, and resident, resident representatives, staff, psychotherapist, Psychiatric Nurse Practitioner (NP), Physician Assistant and Medical Director interviews, the facility failed to protect a resident's right (Resident #3) to be free of sexual abuse from another resident (Resident #52). Resident #3 had severely impaired cognition and Resident #52 had moderately impaired cognition and a history of sexual behaviors. On 3/25/23 Resident #52 was observed by staff inviting Resident #3 into his room and was told by staff to leave the door open. Shortly after, Resident #52 was observed inappropriately touching Resident #3's leg. On 7/25/23 Resident #52 was found in Resident #3's room looking at her while she slept. On 1/30/24 Nurse Aide (NA) #1 heard yelling coming from Resident #3's room. NA #1 and Nurse #1 found Resident #52 in Resident #3's room with his hand inside of her incontinent brief with skin to skin contact. Resident #3 stated stop you're hurting me. Resident #3 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2025-06-24 · tag F0777 — isolatedProvide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and staff, mobile x-ray company representative, and Physician Assistant and Physician interviews, the facility failed to notify the provider of x-ray results when they were reported to the facility on [DATE], which resulted in Resident #15's right hip fracture not being reported to a provider until 12/30/24 which delayed Resident #15's transfer to the hospital until 12/30/24 for an evaluation and treatment for a right hip fracture that required surgical intervention for 1 of 4 residents reviewed for falls (Resident #15). The findings included: Review of the progress note dated 12/28/2024 written by the Director of Nursing (DON) revealed the DON heard Resident #15 yelling and as the DON arrived at Resident #15's doorway the DON observed Resident #15 as she attempted to get out of bed. The DON was unable to reach Resident #15 before she fell onto her right side onto the floor mat. Resident #15 did not strike her head but yelled out my hip is broken. The DON assessed Resident #15, leg…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-04-25 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff, Transportation Driver, Dialysis Nurse, and Medical Director (MD) interviews, the facility failed to assess a resident after a fall prior to moving them from the floor. Resident #103 fell during a transfer at the dialysis center and was moved off the floor prior to being assessed for injuries. Resident #103 sustained a clavicle fracture and right ankle strain. This was for 1 of 2 sampled residents reviewed for quality of care (Resident #103). The findings included: Resident #103 was admitted to the facility on [DATE] and had a diagnosis end stage renal disease, cerebral infarction, muscle wasting and atrophy. Resident #103's admission Minimum Data Set (MDS) assessment, dated 2/27/24, coded Resident #103 as severely cognitively impaired and as totally dependent on staff for transfers. A physician's order dated 3/6/24 read the resident receives dialysis on Monday, Wednesday, and Fridays in the afternoon. An interview with the Transportation Driver was conducted on 4/16/24 at 1:20…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-04-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and resident, family member, Transportation Driver, Dialysis Center staff, and Medical Director interviews, the facility failed to ensure a resident was transferred safely. Resident #103 sustained a fractured left clavicle and a sprained right foot from a fall when two nurse aides transferred Resident #103 after completion of her dialysis treatment without the use of a total lift. Resident #103 was not cleared by therapy to be transferred manually. The facility also failed to prevent Resident #37 from obtaining skin tears when the nurse aide continued to provide care after the resident became combative and was hitting his arms on the headboard and siderail. This was for 2 of 5 sampled residents reviewed for supervision to prevent accidents (Resident #103, Resident #37). The findings included: 1. Resident #103 was admitted to the facility on [DATE] and had a diagnosis end stage renal disease, cerebral infarction, muscle wasting and atrophy. A review of Resident #103's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-24 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, resident, staff and provider interviews, the facility failed to administer medications as ordered by the physician for 1 of 2 residents reviewed for pain medications (Resident # 106). The findings included: Resident #106 was admitted to the facility on [DATE] with diagnosis that included nontraumatic subarachnoid hemorrhage from unspecified intracranial artery (a type of stroke where bleeding occurs in the space between the brain and the skull and the source of the bleeding is not due to trauma or a known cause), chronic respiratory failure with hypoxia, pressure ulcer sacral region stage four, chronic pain and persistent vegetative state. The quarterly minimum data set (MDS) dated [DATE] revealed Resident #106 was in a persistent vegetative state and indicated Resident #106 received opioid medication. Review of Resident #106's care plan revealed Resident #106 was care planned for minimal consciousness secondary to subarachnoid hemorrhage and persistent vegetative state with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-24 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and staff interviews the facility failed to post cautionary and safety signage outside of resident rooms that indicated the use of oxygen for 13 of 36 residents reviewed for respiratory care (Resident #78, #90, #45, #32, #4,#10, #27, #61, #3, #36, #26, #57, #67). The findings included: a. Resident #78 was admitted to the facility on [DATE]. A review of Resident #78's physician orders revealed an order dated 5/5/25 for oxygen to be administered continuously via nasal cannula at 4 liters per minute (l/min). A review of the quarterly Minimum Data Set (MDS) dated [DATE] indicated Resident # 78 was coded for receiving oxygen during the assessment period. An observation on 6/18/25 at 2:03 PM revealed Resident #78 was lying in bed wearing a nasal cannula with oxygen being administered at 4 l/min. There was no cautionary or safety signage posted at the entrance to Resident #78's room to indicate oxygen was in use. An observation of Resident #78 conducted on 6/19/25 at 11:00 AM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-24 · tag F0757 — failed to avoid unnecessary drugs — patternEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff, and Consulting Pharmacist, Psychiatric Nurse Practitioner, and Physician interviews, the facility failed to complete an AIMS (Abnormal Involuntary Movement Scale) assessment for 1 of 5 residents reviewed for unnecessary medications (Resident #15). The findings included: Resident #15 was admitted to the facility on [DATE] with diagnosis that included late onset Alzheimer's disease with behavior disturbance, dementia with mood disturbances, recurrent major depressive disorder, major neurocognitive disorder due to dementia, generalized anxiety disorder, primary insomnia. A review of Resident #15's Physician's orders revealed an order dated 2/6/2024 for Zyprexa (an atypical antipsychotic) 2.5 milligrams (mg) give one tablet by mouth two times a day for mood disorders. A quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #15 was severely cognitively impaired and indicated Resident #15 received an antipsychotic on a routine basis during the 7-day look back period…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-24 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and resident and staff interviews, the facility failed to follow their planned menus for 3 of 3 residents reviewed for preferences (Residents #96, #3, #111). The deficient practice had the potential to affect other residents who received food from the kitchen. The findings included: An interview with nursing assistant (NA) #3 on 6/18/25 at 3:15 PM revealed he had noticed residents not getting their dinner meal. He reported the kitchen had ran out of the prepared food items on the menu for the dinner meal. He stated when this happened the residents that had not received the food items on the menu got sandwiches. NA #3 reported it had happened several times although he could not remember an exact number or the exact days it happened on. He did remember it was always the dinner meal. He reported the residents would report to him they did not like getting cold sandwiches and would have preferred a hot meal. He reported the second time it happened he did make the Director of Nursing (DON)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-24 · tag F0809 — failed to serve meals on a reasonable schedule — patternEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, and resident and staff interviews, the facility failed to provide evening snacks to residents when requested for 6 of 6 residents reviewed for frequency of snacks (Residents #3, #37, #44, #96, #105 and #111). This deficient practice had the potential to affect other residents who requested evening snacks. The findings included: a. Resident #3 was admitted to the facility on [DATE] with diagnosis that included type 2 diabetes. A quarterly Minimum Data Set (MDS) dated [DATE] indicated Resident #3 was cognitively intact. An interview with Resident #3 on 6/17/25 at 11:15 AM revealed over the past six months she had been offered or received an evening snack once or twice but not on a consistent basis. She stated she believed dietary staff were supposed to restock the snack rooms at least twice a day but there were never any snacks available during the evening shifts or anytime during the weekends. Resident #3 revealed when she would ask staff about receiving an evening snack, they would tell…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-24 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and staff interviews, the facility failed to remove expired food and failed to date perishable food stored for use in 1 of 1 walk-in cooler. This practice had the potential to affect food served to residents. The findings included: During the initial tour of the kitchen, with the Dietary Manager, on 6/16/25 from 9:45 AM to 10:15 am, an observation of the walk-in cooler revealed the following: a. a plastic container with cranberry thickener was opened and no date was written on the container b. a plastic container with lemon thickener was opened and no date was written on the container c. a box of blueberry muffins, resealed with plastic wrap had no date written on the container d. an opened bottle of orange flavored juice was opened and no date written on the container. An interview with the Dietary Manager on 6/18/25 at 11:30 AM revealed all food items should be sealed, labeled, and dated when stored. She stated all dietary aides should be checking food items on a regular basis and discard any items that are were not sealed, labeled, dated, or have expired…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-24 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review, and staff interviews, the facility staff failed to implement infection control policy and procedures when Nurse #12 did not don personal protective equipment (PPE) for enhanced barrier precautions (EPB) when providing high-contact resident care activities for Resident #106 who had a gastrostomy tube (g-tube-a tube that goes into stomach), an indwelling urinary catheter, and a tracheostomy tube (a tube in the throat for breathing). The facility also failed to follow the manufacturer's instructions for cleaning and disinfection of a shared blood glucose meter between resident usage for 2 of 3 residents whose blood sugar levels were checked (Resident #96, Resident #10). Shared glucometers can be contaminated with blood and must be cleaned and disinfected after each use with an approved product and procedure. Failure to use an Environmental Protection Agency (EPA)-approved disinfectant in accordance with the manufacturer's instructions for disinfection of the glucometer potentially exposes residents to the spread of blood borne infections. There…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-24 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, and resident, staff, Physician Assistant (PA), and Physician interviews, the facility failed to protect resident's right to be free of misappropriation of controlled substances for 1 of 3 residents reviewed for misappropriation of resident property (Resident #117). The findings included: The facility's Abuse, Neglect, Exploitation, and Misappropriation policy, last revised on 09/01/2024, revealed in part the facility would ensure all residents were free from misappropriation of property. Resident #117 was admitted to the facility on [DATE] with diagnoses of left clavicle fracture, multiple fractures of the pelvis, left hip fracture, left leg fracture, and chronic pain. A review of the physician's order dated 11/25/2024 revealed Resident #117 had an order for 10 milligrams (mg) of Methadone (an opioid that acts on the central nervous system to relieve pain); give 35 mg/3.5 tablets twice a day for pain (9:00 AM and 9:00 PM). A review of Resident #117's quarterly Minimum Data Set (MDS)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-24 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Resident #126 was admitted to the facility on [DATE], readmitted on [DATE] and discharged on 04/10/25. A progress note dated 04/10/25 indicated Resident #126 was discharged home with a friend and his medications were given to him upon discharge. Resident #126's discharge Minimum Data Set (MDS) assessment dated [DATE] revealed he was discharged to short term general hospital. During an interview on 06/20/25 at 3:19 PM with the MDS Coordinator and the Regional MDS Coordinator they stated Resident #126 was discharged home with a friend and his assessment was miscoded as being discharged to short term general hospital. The MDS Coordinator stated she would amend the discharge assessment and correct the assessment to reflect the resident was discharged to the community. An interview on 06/20/25 at 4:00 PM with the Administrator revealed she felt like the error was a keying error and the MDS Coordinator was modifying the MDS for resubmission. Based on record reviews and staff interviews, the facility failed to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-24 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and resident and staff interviews, the facility failed to develop an individualized person-centered comprehensive care plan in the areas of pain management and opioid (pain medication) use for 1 of 4 residents whose comprehensive care plans were reviewed (Resident #117). Findings included: Resident #117 was admitted to the facility on [DATE] with diagnoses of left clavicle fracture, multiple fractures of the pelvis, left hip fracture, left leg fracture, and chronic pain. A review of Resident #117's medication orders revealed: 1. Methadone 35 milligrams (mg) twice a day for pain; start date: 11/25/2024. 2. Cyclobenzaprine 10 mg three times a day for muscle spasms; start date: 11/25/2024. 3. Gabapentin 600 mg three times a day for neuropathy (nerve pain); start date: 11/25/2024. 4. Tylenol 650 mg every 8 hours as needed for pain; start date: 02/14/2025. Review of Resident #117's comprehensive care plan dated 02/01/2024 and revised on 03/01/2025 did not reveal a care plan had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 19 citations
- Potential for harm · D2025-06-24 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and staff, Physician Assistant (PA), and Dialysis Nurse interviews, the facility failed to follow the physician's orders to remove a dressing to an arterial venous fistula (a surgically created connection between artery and vein in the arm used for dialysis treatments) at 9:00 PM after dialysis treatment to monitor for bleeding at the access site and to prevent potential damage to the access site and provide a bagged meal or snack for 1 of 2 residents reviewed for dialysis (Resident #101). Findings included: a. Resident #101 was initially admitted to the facility on [DATE]. Resident #101's diagnoses include end-stage kidney disease, cerebral infarction (stroke), muscle weakness, and limited mobility. The care plan originally initiated 02/20/24 for Resident #101 revealed Resident #101 required hemodialysis. The stated goal was Resident would have decreased complications from dialysis. Interventions included no blood pressures or blood draws from left arm, monitor labs as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-24 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, medication administration observations, and staff interviews, the facility failed to maintain a medication error rate of less than 5% as evidenced by the omission of two medications due to being unavailable (2 medication errors out of 30 opportunities), resulting in a facility medication error rate of 6.67% for 1 of 13 residents (Resident #106) observed during medication pass. The findings included: Resident #106 was admitted to the facility on [DATE] with diagnoses that included chronic respiratory failure, iron-deficiency anemia, and stage 4 pressure ulcer. A physician order for Resident #106 dated 10/09/24 read: guaifenesin (medication to clear mucus) 20 milliliters (mL) per g-tube (tube in stomach) 4 times per day for chest congestion. A physician order for Resident #106 dated 01/25/25 read: multivitamin liquid 30 milliliters (mL) per g-tube daily. On 06/18/25 at 8:13 AM, Nurse #12 was observed as she prepared Resident #106's medications. Nurse #12 noted there was no multivitamin…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-24 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and resident, staff, Physician Assistant, and Physician interviews, the facility failed to prevent a significant medication error when nursing staff failed to administer a scheduled pain medication as ordered by the physician. Resident #117 was ordered to receive a scheduled pain medication twice a day and failed to receive a morning dose of scheduled pain medication due to the medication not being available at the facility. This deficient practice occurred for 1 of 2 residents reviewed for significant medication errors (Resident #117). The findings included: Resident #117 was admitted to the facility on [DATE] with diagnoses of left clavicle fracture, multiple fractures of the pelvis, left hip fracture, left leg fracture, and chronic pain. Review of the Physician order dated 11/24/2024 stated to administer Methadone 35 milligrams (mg) by mouth twice a day for pain (methadone is a key medication for treating opioid use disorder and can also be used for pain management). A review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-24 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
2. Review of the manufacturer's recommendations revealed the Acetylcysteine medication vial was good for 96 hours after opening if refrigerated. An observation of the North Hall medication storage room was conducted on 06/17/2025 at 12:07 PM with the Director of Nursing (DON). An opened multi-use vial of Tuberculin Purified Protein Derivative with a manufacturer's expiration date of 01/2028 was found in the North Hall medication room in the refrigerator. The tuberculin vial was not labeled with an open date. An observation of the South Hall medication storage room was conducted with the Director of Nursing (DON) on 06/17/2025 at 12:37 PM. An opened multi-use vial of Acetylcysteine Solution (inhalation medication used to relieve chest congestion due to thick mucus secretions) with a manufacturer's expiration date of 02/2026 was found in the top right drawer of the medication room. The Acetylcysteine vial was not labeled with an open date, and the pharmacy label was illegible. An interview was conducted with the DON on 06/17/2025 at 1:00 PM. The DON stated the tuberculin medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and record review the facility failed to remove an accident hazard (grill with 2 propane tanks) from the resident smoking area. In addition, the facility did not have a policy for safe operation of a gas grill in a common area used by residents. The resident smoking area contained 21 of 22 residents who smoked at the facility when the grill and 2 propane tanks were present. Findings included: The facilities smoking policy titled Resident Smoking Deer Park Health and Rehab was last revised on 4/16/24. A review of the policy found it did not include the storage and use of propane tanks in the resident smoking area. An observation of the resident smoking area occurred on 7/2/24 at 1:47 PM. A gas grill with 2 connected propane tanks was found sitting approximately 6 feet from the resident smoking area. The resident smoking area contained 21 residents actively smoking and using vapes, with 4 residents sitting at a table approximately 6 feet from the grill. On 7/2/24 at 1:52 PM the Activity Director stated he was unaware if the gas grill with propane tanks could be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-25 · tag F0561 — failed to honor residents' choices — patternHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Resident #69 was admitted to the facility on [DATE]. The Quarterly Minimum Data Set (MDS) dated [DATE] revealed that Resident #69 had moderate cognitive impairment. She had range of motion of her upper extremities with no impairment. She used a manual wheelchair. A review of her smoking assessments revealed that Resident #69 was assessed for smoking on 5/31/23, 7/6/23, 10/12/23 and 11/7/23. She was deemed able to smoke safely with supervision. Resident #69 was able to hold, light and use ashtray independently. She was to wear a smoking apron and be supervised. On 4/17/24 at 3:30 PM Resident #69 was observed smoking in the designated smoking area. She was smoking an e-cigarette. Resident #69 was being supervised by staff and had a smoking apron on. On 4/16/24 at 9:05 AM interviewed Resident #69. She was unable to speak and could only shake her head yes or no. Resident #69 was asked if she smoked, and she indicated yes by a head nod. Resident #69 used her hands and held her fingers like she was holding…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-25 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews with staff the facility failed to maintain areas used by residents by not repairing bathroom doors with missing and splintered wood surfaces (room [ROOM NUMBER], 215, and 219); failed to repaint scuffed areas on metal door frames (rooms [ROOM NUMBERS]); and failed to repair the footboard of a bed with rough and jagged surface areas (room [ROOM NUMBER]-B) on 2 of 2 units observed for environment (North and South). The findings included: 1a. An observation on 04/15/24 at 8:09 AM revealed the bathroom door in room [ROOM NUMBER] had several areas that varied in size and shape where the wood was missing and appeared splintered. Most of the damage was below the doorknob and along the edges of the door. The lower portion of the metal door frame around the bathroom door had several areas where the paint was missing on each side and exposed the bare metal of the frame up to knee height. 1b. Observations on 04/15/24 at 8:51 AM and 04/18/24 at 12:18 PM revealed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-25 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews with the resident, staff, and the Consultant Pharmacist, the Consultant Pharmacist failed to identify drug irregularities and provide recommendations for 1 of 5 residents reviewed for unnecessary medications (Residents #71). The findings included: Resident #71 was admitted to the facility on [DATE] with diagnoses including non-Alzheimer's dementia, anxiety disorder, and depression. The physician's orders dated 11/21/22 revealed Resident #71 had an order to receive 1 tablet of Risperdal (a second-generation antipsychotic medication associated with risk of abnormal involuntary movements disorder) 0.5 milligrams (mg) by mouth three times daily for mood. A review of medication administration records (MARs) indicated Resident #71 had received Risperdal 0.5 mg three times daily as ordered since its initiation on 11/21/22. A review of Resident #71's medical records revealed his last abnormal involuntary movements assessment was completed on 01/08/23. No subsequent abnormal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-25 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, and interviews with staff, Hospice Nurse, Physician Assistant, Medical Director and Consultant Pharmacist interviews, the facility failed to limit the duration of a psychotropic medication (a drug that affects brain activities associated with mental processes and behaviors) ordered on an as needed (PRN) basis to 14 days and/or indicate the duration and rationale for the PRN order to be extended beyond 14 days, when appropriate (Resident #94) and failed to monitor for abnormal involuntary movements on a resident receiving an antipsychotic medication (Resident #71) for 2 of 5 residents reviewed for unnecessary medications. The findings included: 1. Resident #94 was admitted to the facility on [DATE] with diagnoses that included anxiety disorder. A review of Resident #94's medical record indicated an active order dated 12/30/23 for Lorazepam 0.5 milligrams (mg) give 1 tablet by mouth every 24 hours as needed for agitation related to anxiety disorder and an active order dated 2/7/24 for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-25 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interviews, and record reviews, the facility failed to record the opening date for 1 opened insulin, failed to remove 1 expired insulin in 1 of 4 medication carts (Seafoam Hall), and failed to remove expired over the counter (OTC) medications and supplements in accordance with the manufacturer's expiration date for 1 of 4 medication carts (Silver Hall) and 1 of 2 medication storage rooms observed during medication storage checks (South medication storage room). The findings included: A review of manufacturer's package inserts for insulin Lispro revealed an unopened pen or vial should be stored under refrigeration between 36° to 46° Fahrenheit (F) and protected from light. Once it was opened, it could be stored in the refrigerator or at room temperature up to 86° F for up to 28 days. a. A medication storage audit was conducted on 04/16/24 at 3:21 PM in the presence of Nurse #4. The following insulins were found in the medication cart of Seafoam Hall and ready to be used: 1. One used insulin Lantus pen with the strength of 100 unit per milliliter (ml)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-25 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and staff interviews the facility failed to clean and maintain the walk-in refrigerator, oil deep fryer area, circulatory fans of the walk-in freezer, and a storage shelf for ready-to-use cookware. This practice had the potential to affect all residents. The findings included a. An observation of the walk-in refrigerator on 4/15/24 at 7:48 AM found a build up of grey/black and fuzzy in appearance substance. The substance was found in a vertical line of approximately 1 foot long and 1 inch wide between storage shelves. On 4/18/24 at 10:02 AM a follow-up observation was conducted of the walk-in refrigerator with the Dietary Manager (DM). The grey/black fuzzy substance in the walk-in refrigerator remained unchanged. The DM stated during the observation the walk-in refrigerator is on a cleaning schedule and was last cleaned on 4/4/24. The DM stated the grey/black substance was an oversight. b. On 4/15/24 at 8:00 AM an observation of the oil fryer area found a circular area approximately 3…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-25 · tag F0867 — failed to act on quality-improvement findings — patternSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, resident, resident representatives, family and staff interviews, and interviews with psychotherapist, Psychiatric Nurse Practitioner, Physician Assistant and the Medical Director, the facility's Quality Assessment and Assurance (QAA) Committee failed to maintain implemented procedures and monitor interventions the committee put into place following the recertification and complaint investigation survey conducted on [DATE] and the recertification and complaint investigation survey conducted on [DATE]. This was for repeat deficiencies in the areas of accident hazards/supervision and medication storage that were originally cited on [DATE] during the recertification and complaint investigation survey, and subsequently recited during the recertification and complaint investigation survey completed on [DATE]. In addition, a repeat deficiency in the area of abuse was originally on [DATE] during the recertification and complaint investigation survey, and subsequently recited during…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-25 · tag F0908 — failed to keep essential equipment working — patternKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and staff interviews the facility failed to maintain the two-compartment sink as evidenced by a leaking drainpipe. This had the potential to affect the cleanliness and sanitation of the kitchen. The findings included: An observation of the kitchen with the Dietary Manager (DM) on 4/18/24 at 10:16 AM found the two-compartment (a sink used to wash, or prep food in) sink's drainpipe leaking onto the kitchen floor. Water was observed dripping from a pipe connection on the sink's drain trap onto the kitchen floor and draining to the floor drain. The DM stated during the observation she was unaware the sink drainpipe had been leaking and was unaware how long it had been leaking, and that the sink had recently been used to rinse food. The DM asked the assistant DM if she was aware of the leaking drainpipe who stated she was not aware of the leaking drain. The Maintenance Manager was interviewed on 4/19/24 at 1:00 PM. He stated he was not aware of the leaking two compartment sink drainpipe and there was not a work order submitted prior to the observation made on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-25 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, interviews with the resident and staff the facility failed to assess if a cognitively impaired resident had the ability to self-administer eye drops and a medicated cream that was kept at the beside for 1 of 1 resident reviewed for self-administration (Resident #24). The findings included: Resident #24 was admitted to the facility on [DATE] with diagnoses including dementia. Review of Resident #24's physician orders revealed cyclosporine ophthalmic emulsion 0.05% instill 1 drop in both eyes two times a day for dry eyes dated 1/29/24. There was no active physician order for the use of nystatin cream. There was no physician's order to indicate Resident #24 could self-administer cyclosporine eye drops or nystatin cream. The significant change of condition Minimum Data Set, dated [DATE] revealed Resident #24's cognition was moderately impaired. Review of the medical records revealed there was no assessment to indicate it was clinically appropriate for Resident #24 to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-25 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to file a report with the state agency within 2 hours for an incident of resident-to-resident abuse (Residents #3, #52) and an allegation of employee to resident abuse (Resident# 37). In addition, the facility failed to file a report with the Adult Protective Services (APS) within the required timeframe for Residents #3 and #52 after an allegation of sexual abuse. This deficient practice affected 3 of 12 residents reviewed for abuse (Residents #3, #37, #52). Th findings included: Deer Park Health & Rehabilitation's Abuse, Neglect & Exploitation policy: VII. Reporting/Response A. The facility will have written procedures that included: 1. Reporting of all alleged violations to the Administrator, state agency, adult protective services and to all other required agencies ( e.g., law enforcement when applicable) within timeframes: a. Immediately, but not later than 2 hours after the allegation is made, if events that cause the allegation involve abuse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-12-01 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, family interview and staff interview Resident #192 was administered the Covid-19 booster vaccination by mistake after her health care power of attorney (HCPOA) had declined the vaccination. This was for 1 of 5 residents reviewed for vaccination status (Resident #192). The findings included: Resident #192 was admitted into the facility on [DATE] with diagnosis which included cerebrovascular accident (CVA), anxiety and seizure disorder. Resident #192's quarterly Minimum Data Set (MDS) dated [DATE] revealed she was severely cognitively impaired requiring extensive assistance of one staff member for most activities of daily living (ADL). On 11/29/22 at 3:24 PM an interview was conducted with Resident #192's HCPOA. She stated when she entered the building on 1/19/22 Medical Records staff member #1 stated to her that Resident #192 had just received the Covid-19 booster vaccination. The interview revealed she stated to the staff member the resident shouldn't have received the vaccine because she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-12-01 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews the facility failed to protect a resident's right to be free from abuse for 1 of 3 residents (Resident #30). On 11/24/2022 while providing care Nurse Aide (NA) #2 rolled Resident #30 over, the resident was being combative, and NA #2 put her leg on Resident #30's upper leg to restrain the resident. The findings included: Resident #30 was admitted to the facility on [DATE] with diagnosis which included dementia. Review of the quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #30 was severely cognitively impaired and required extensive assistance for majority of activities of daily living (ADL). The MDS further revealed Resident #30 required extensive assistance with two people assist for bed mobility and transfers. The MDS further revealed Resident #30 was not coded for behaviors. Resident #30's care plan revised dated 11/09/22 revealed Resident #30 was unaware of safety needs and requires extensive assistance with two staff members. The care plan's goal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-12-01 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews the facility failed to report to Adult Protective Services (APS) and immediately report to nursing or administration which resulted in a lack of protection for Resident #30 and all residents for 1 of 3 residents (Resident #30). On 11/24/2022 while providing care Nurse Aide (NA) #2 rolled Resident #30 over, the resident was being combative, and NA #2 placed her leg on Resident #30's leg to restrain the resident. The findings included: Resident #30 was admitted to the facility on [DATE] with diagnosis which included dementia. Review of the quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #30 was not severely cognitively impaired and required extensive assistance for majority of activities of daily living (ADL). The MDS further revealed Resident #30 required extensive assistance with two people assist for bed mobility and transfers. Review of the facility initial allegation report dated 11/25/22 on 11/24/22 at 12:00 AM an employee, NA #2, was changing the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-04-25 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to accurately code the Minimum Data Set (MDS) assessments in the areas of behaviors and discharge status for 2 of 13 residents whose MDS were reviewed (Resident #264 and Resident #113). The findings included: 1. Resident #264 was admitted to the facility on [DATE] with diagnoses including dementia with agitation and depression. Resident #264 was discharged to the hospital on [DATE]. A frequent observation worksheet dated 10/14/23 revealed Resident #246's location was being monitored and documented every 15 minutes and included multiple notations of wandering. Review of a nurse progress note dated 10/15/23 at 8:35 AM revealed Resident #264 was in another resident's room and when asked to leave, he initiated a physical altercation. Review of the discharge Minimum Data Set (MDS) dated [DATE] indicated Resident #264 demonstrated physical behavioral symptoms directed toward others but did not include wandering behaviors that intruded on the privacy or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$273,467 in federal fines across 5 penalties.
- $8,672 — penalty dated 2025-06-24
- $8,673 — penalty dated 2025-06-24
- $175,643 — penalty dated 2025-06-24
- $16,801 — penalty dated 2024-07-02
- $63,678 — penalty dated 2024-04-25
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to BRIGHTON HEALTHCARE — 8 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.5 | -0.5 vs chain |
| Health inspection | 1 of 5 | 1.8 | -0.8 vs chain |
| Staffing | 2 of 5 | 1.9 | +0.1 vs chain |
| Quality measures | 1 of 5 | 1.6 | -0.6 vs chain |
The other 7 homes this chain runs (chain average 1.5★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| CTNC HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 38% | since 03/04/2022 |
| FISCHER, DAVID | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | 29% | since 03/04/2022 |
| LEFKOWITZ, ZEV | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; ADP OF THE SNF | 29% | since 03/04/2022 |
| ETNC HOLDINGS LLC | Organization | DIRECT OWNERSHIP INTEREST | — | since 06/11/2025 |
| TREFF, CYNTHIA | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 38% | since 03/04/2022 |
| TREFF, ESTHER | Individual | INDIRECT OWNERSHIP INTEREST | — | since 06/11/2025 |
| 306 DEER PARK ROAD LLC | Organization | 5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNF | — | since 03/04/2022 |
| COOK, MELISSA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 03/05/2024 |
| BRAND SONNENSCHINE LLP | Organization | ADP OF THE SNF | — | since 03/04/2022 |
| BRIGHTON MANAGEMENT LLC | Organization | ADP OF THE SNF | — | since 03/04/2022 |
| FORVIS MAZARS LLP | Organization | ADP OF THE SNF | — | since 03/04/2022 |
| TURBETT, TIMOTHY | Individual | ADP OF THE SNF | — | since 06/13/2023 |
CMS files one row per role, so the 21 rows in the source record cover these 12 parties — each is shown once here with every role it holds. Nothing is omitted.
6 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 76% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $690K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in NC
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the North Carolina Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 345233. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-06-24, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.