Doylestown Health Care Center
95 Black Drive, Doylestown, OH 44230 · For profit - Corporation · 78 certified beds · (330) 658-2061 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- no federal fines or payment denials on record
- it has an abuse, neglect, or exploitation citation (F0600), cited Dec 2023
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 2 actual-harm citations
- a high number of inspection citations overall (25) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- about 23% of its spending goes to commonly-owned related companies
- its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 4 to 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 3.7% | 5.3% | 15.4% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who lose too much weight | 11.4% | 6.2% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.2% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.4% | 0.4% | 2.0% | typical for the state‡ — see note marked double-dagger below the table |
| Long-stay residents with depressive symptoms | 20.3% | 30.1% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 10.1% | 3.2% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 7.1% | 6.1% | 16.1% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents on antianxiety or hypnotic medication | 16.9% | 25.5% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 97.0% | 94.5% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.3% | 3.4% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 25.9% | 21.4% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 4.9% | 8.8% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 58.8% | 75.6% | 79.4% | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
50.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 43 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Therapy staffing: this home’s payroll records show 0.35 therapist hours per resident per day in 2026Q1 — more than 60% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 23% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 50.9%CMS range 37.9–63.4 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.3%CMS range 6.2–14.8 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.76 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 78 beds and averages 53.4 residents a day — about 68% occupied, or roughly 25 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.483 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.50 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.97 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.98 hrs/resident/day on weekends vs 3.69 on weekdays — 19% thinner on weekends. RN hours go from 0.58 to 0.29 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 51% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
25 citations, most serious first. The 12 most serious are shown; the remaining 13 are one tap away and print in full.
- Actual harm · Gcited before2025-08-11 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on closed record review, interview, review of a facility Self-Reported Incident (SRI) and associated investigation, review of a corrective discipline record and policy review, the facility failed to ensure Resident #68 received timely comprehensive assessment and intervention following a fall with injury. Actual Harm occurred on [DATE] when Resident #68, who was assessed as severely cognitive impaired and at high risk of falls, sustained a fall and was not properly assessed after the fall. Following the fall, the resident experienced pain rated a 10 on a pain scale of 1 to 10 with 10 being the most severe pain and was assessed to have non-verbal indicator of pain including screaming, crying, agitation, combativeness and groaning. On [DATE] (five days after the fall) an x-ray revealed a right hip fracture which the facility correlated to the fall on [DATE]. This affected one resident (#68) of three residents reviewed for falls. The census was 66. Findings include: Review of the closed medical record for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-04-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, medical record review, emergency department encounter report review, and facility policy and procedure review, the facility failed to ensure adequate supervision to prevent Resident #168, who was a high-risk for elopement, from exiting a fifteen second delayed and alarmed egress door resulting in a fall with injury. This affected one resident (Resident #168) of three residents reviewed for elopement. The facility census was 68. Actual harm occurred on 03/23/24 around 4:20 P.M. when Resident #168, who was severely cognitively impaired, exited the facility through a fifteen second delayed and alarmed egress door in a wheelchair. Resident #168 fell forward on a ramp leading to the parking lot and was found face down leaning to her left side with obvious facial injuries that were bleeding. Resident #168's wheelchair was behind her and her shoes had come off during the fall. Resident #168 sustained a six-centimeter laceration in the center of the scalp requiring sutures to close and acute…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-30 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff interviews, policy review, and record review, the facility failed to ensure all residents were free from physical restraints. This affected one (#7) of three residents reviewed for abuse. The facility identified 18 residents resided on the memory care unit. The facility census was 48.Findings include:Review of the medical record for Resident #7 revealed an admission date of 01/30/25. Diagnoses included Alzheimer's Disease, diabetes mellitus, and anxiety disorder.Review of the comprehensive Minimum Data Set (MDS) assessment, dated 02/06/26, revealed Resident #7 was rarely understood. Resident #7 was dependent for activities of daily living (ADLs) except eating. Resident #7 ambulated and moved throughout unit without an ambulatory device. Resident #7 had verbal and other behaviors that occurred one to three days during the look back period.Review of the plan of care with a revision date of 03/16/26 revealed Resident #7 has potential to be physically aggressive, chase staff and throws objects at staff related to dementia. Resident can be combative with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, facility policy review and interview, the facility failed to implement fall interventions, as determined necessary by the comprehensive care plan for Resident #13. This affected one resident (#13) of three residents revealed for falls. The census was 66. Findings Include: Review of the medical record for Resident #13 revealed an admission date of 09/24/24 with diagnoses of history of falling, atrial fibrillation, anxiety disorder, moderate dementia with agitation, difficulty walking, lack of coordination, cognitive communication deficit, multiple fractures of ribs, intracapsular fracture of right femur, and fracture of facial bones. Resident #13 resided on the secured, memory care unit. Review of a health status note dated 06/23/25 timed 10:44 A.M. revealed Resident #13 was heard yelling for help, this time resident was sitting on floor with legs bent, knees bent in front of her, and back leaning against side of bed. Resident #13 had no injuries. Resident #13 denied any new…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-09-12 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
THE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on record review, interview, and the facility submitted Payroll Based Journal (PBJ) tracking information, the facility failed to ensure service of a registered nurse (RN) for at least eight consecutive hours a day, seven days a week as required. This had the potential to affect all 68 residents residing in the facility. Findings include: Review of the PBJ Staffing Data Report form submitted from 01/01/24 through 03/31/24 revealed the following dates submitted for the second quarter, the facility was low on registered nurse (RN) hours in the building on the following dates: 01/01/24 Monday (MO); 01/06/24 Saturday (SA); 01/14/24 Sunday (SU); 01/21/24 (SU); 01/28/24 (SU); 02/10/24 (SA); 02/11/24 (SU); 02/17/24 (SA); 02/18/24 (SU); 03/02/24 (SA); 03/10/24 (SU); 03/16/24 (SA); 03/17/24 (SU); 03/30/24 (SA); and 03/31/24 (SU). Review of schedules and assignment sheets from 01/01/24 through 08/11/24 with the DON on 09/11/24 at 8:44 A.M. revealed a RN was present…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-09-12 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interview and policy review, the facility failed to ensure food was stored properly and the kitchen and food service areas were clean and sanitary. This had the potential to affect all 68 residents in the facility receiving meals from the kitchen. Findings include: 1. Initial tour of the kitchen on 09/09/24 from 7:37 A.M. through 8:05 A.M. revealed the dry storeroom had food residue and a dried black liquid on the floor, the bottom of the reach-in freezer had frozen liquid on the bottom, and in the walk-in refrigerator there was sliced cheese and sliced turkey that was not labeled or dated. This was verified by [NAME] # 257 on 09/09/24 at 8:06 A.M. 2. Observation of memory care unit's serving area on 09/09/24 at 12:06 P.M. revealed the microwave was dirty and the top inside of the microwave had rust spots. This was verified by Licensed Practical Nurse (LPN) #210 at time of observation. Interview on 09/11/24 10:53 A.M. with Registered Dietitian (RD) #508 revealed she inspects the kitchen monthly. RD revealed was shocked to see the microwave on memory care unit…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and facility policy review the facility failed to ensure Resident #20 was knowledgeable of the facility smoking policies and safe vaping procedures and care planned interventions were implemented. This affected one resident (#20) of one resident reviewed for smoking hazards. Findings include: Review of Resident #20's medical record revealed an admission date of 12/24/15 with diagnoses including heart failure, mixed conductive and sensorineural hearing loss, cognitive communication deficit, and type 2 diabetes mellitus. Review of facility provided policy titled, No Smoking Policy dated March 2016, revealed the facility was smoke-free facility. Residents were not permitted to smoke in the residence or on the grounds. (Unless previously arranged on admission. Smoking will be done outside in designates area. No new admissions will be permitted to smoke). Effective March 1, 2016, new admissions were not permitted to use e-cigarettes or vapor cigarettes. Residents…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-12 · tag F0803 — failed to meet residents' dietary needs — isolatedEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow the menu and give residents the alternate menu items of choice. This affected three residents (Residents #10, #20, and #37) of three residents who had their meals and tickets reviewed. The facility census was 68. Findings include: 1. Review of Resident #10's medical record revealed an admission date of 08/18/22 and a readmission date of 06/13/23 with diagnoses included but not limited to atrial fibrillation, adjustment disorder, and peripheral vascular disorder. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #10 was moderately cognitively impaired and required supervision for eating. Review of the physician's order for September 2024 revealed Resident #10 was ordered a regular diet, with regular texture and thin consistency liquids on 04/12/24. Observation and interview on 09/11/24 at 1:13 P.M. revealed Resident #10 ordered a sloppy joe melt on a bun, French fries, macaroni salad and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-12 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview the facility failed to maintain acceptable infection control practices during medication administration. This affected two residents (#16 and #120) of two residents reviewed for medication administration. Findings include: 1. Review of the medical record for Resident #120 revealed an admission date of 09/22/22 with diagnosis including but not limited to heart failure and type 2 diabetes mellitus with diabetic neuropathy. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident had intact cognition. On 09/10/24 at 7:51 A.M. Licensed Practical Nurse (LPN) #400 was observed administering medications to Resident #120. Resident #120 was taking medications from medicine cup and dropped 6 pills from the medicine cup on the bed sheets. LPN #400 picked up the six pills with her bare hands and placed them in the medicine cup and proceeded to administer the six pills to the resident. Interview on 09/10/24 at 7:56 A.M. with LPN #400…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-05 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews, review of facility internal investigations, and interviews with staff, the facility failed to protect Resident #44 from verbal abuse. This affected one resident (Resident #44) of three reviewed for abuse. The census was 66. Findings include: Review of the medical record for Resident #44 revealed an admission date of 10/18/23. Diagnoses included nontraumatic intracerebral hemorrhage in hemisphere subcortical, restlessness and agitation, history of falling and neurocognitive disorder with Lewy bodies. Resident #44 was cognitively impaired. Interview on 12/05/23 at 11:10 AM with the Director of Nursing (DON) revealed they had an allegation of abuse on 11/06/23 between Licensed Practical Nurse (LPN) #208 and Resident #44. She stated LPN #200 reported an allegation of verbal abuse on 11/06/23 to the Assistant DON/Registered Nurse (RN) #203, who then reported it to the DON. Review of the internal investigation revealed a statement from the Administrator who interviewed Resident #44 saying he bantered with LPN #208 but that he felt safe. It also consisted of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-05 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews, review of of facility Self-Reported Incident (SRI) history, review of facility internal investigation and staff interview, the facility failed to report an allegation of verbal abuse towards Resident #44 to the State agency. This affected one resident (Resident #44)of three reviewed for abuse. The census was 66. Findings include: Review of the medical record for Resident #44 revealed an admission date of 10/18/23. Diagnoses included nontraumatic intracerebral hemorrhage in hemisphere subcortical, restlessness and agitation, history of falling and neurocognitive disorder with Lewy bodies. Resident #44 was cognitively impaired. Interview on 12/05/23 at 11:10 AM with the Director of Nursing (DON) revealed they had an allegation of abuse on 11/06/23 between Licensed Practical Nurse (LPN) #208 and Resident #44. The DON did not believe an SRI was completed. According to the DON, they did an investigation internally on 11/06/23 and 11/07/23 but did not submit an SRI because one of the witnesses said she did not believe it was abuse. Review of the State agency SRI…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-05 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews, review of investigations and interviews with staff the facility failed to thoroughly investigate an allegation of abuse involving Resident #44. This affected one resident (Resident #44) of three residents reviewed for abuse. The census was 66. Findings include: Review of the medical record for Resident #44 revealed an admission date of 10/18/23. Diagnoses included nontraumatic intracerebral hemorrhage in hemisphere subcortical, restlessness and agitation, history of falling and neurocognitive disorder with Lewy bodies. Resident #44 was cognitively impaired. Interview on 12/05/23 at 11:10 AM with the Director of Nursing (DON) revealed they had an allegation of abuse on 11/06/23 between Licensed Practical Nurse (LPN) #208 and Resident #44. The DON stated they did an internal investigation on 11/06/23 and 11/07/23 but did not submit a Self-Reported Incident (SRI) because one of the witnesses said she did not believe it was abuse. Review of Resident #44's medical record and investigation revealed no evidence the wife was notified. The investigation consisted of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 13 citations
- Potential for harm · Fcited before2023-10-26 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interview, and facility policy review the facility failed to the kitchen was clean and sanitary. This had the potential to affect 71 residents that received meals from the facility. The facility identified one resident (#25) received nothing by mouth. The facility census was 72. Findings include: Observation of the kitchen on 10/25/23 from 11:19 A.M. through 11:30 A.M. with Registered Dietitian (RD) #374 revealed there was food splatter on the back of the mixer, there were food spills and residue on the bottom of the reach-in refrigerator, and the microwave had food splatter in it. Behind the equipment there was a juice container, popsicle sticks, paper, and food crumbs. Under the dish machine there was a lid to a container with mold on it, silverware, paper, and food residue. There was food splatter on the wall and food residue on the floor near the hand sink. Interview at the time of the observation with RD #374 stated she audits the kitchen once a month for sanitation. Review of the facility policy titled Corporate Nutrition Services, dated 05/22 with a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-26 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and policy review the facility failed to timely notify the physician of a change in resident status for one resident (#22) of three residents reviewed for change in condition. The facility census was 72. Findings include: Review of Resident #22's medical record revealed an admission date of 01/10/23 with diagnoses including Alzheimer's disease, severe dementia with psychotic disturbance, hypertension, sick sinus syndrome, and chronic kidney disease stage three. Review of the progress notes for Resident #22 revealed a health status note dated 01/20/23 that stated that at approximately 2:50 P.M. on 01/20/23 Resident #22's wife alerted staff that Resident #22 needed help. Resident #22's wife stated that the recliner had tipped forward when Resident #22 attempted to get up. Resident #22 did not complain of any pain, recliner was removed and initiated checks every 15 minutes. Further review of progress notes revealed a progress note dated 01/22/23 that stated Resident #22's right…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-26 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews the facility failed to ensure Resident #52's medical record had accurate documentation. This affected one resident (#52) of one resident reviewed for smoking. The facility census was 72. Findings include: Review of the medical record for Resident #52 revealed an admission date of 09/13/22. Diagnoses included muscle wasting, chronic obstructive pulmonary disease, and adult failure to thrive. Review of the comprehensive Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #52 had intact cognition and was independent for activities of daily living except toileting was supervised. Review of the progress note dated 10/17/23 at 5:56 P.M. revealed Resident #52 was observed outside in the parking lot smoking a cigarette with his friend. Resident #52 was educated that it was a nonsmoking facility at which time Resident #52 stated he thought he could smoke outside. Review of the psychosocial note dated 09/13/23 at 3:42 P.M. revealed Resident #52 was counseled on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-05-26 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and policy review the facility failed to maintain a clean and sanitary kitchen and properly store food and food utensils. This had the potential to affect all residents except Resident #1 who received nothing by mouth. The facility census was 55. Findings include: 1. Observations during tour of the kitchen on 05/23/22 from 8:34 A.M. to approximately 9:00 A.M. with Dietary Manager (DM) #562 revealed the prep table had various crumbs on the bottom shelf that housed various steam table pans. The steamer had various crumbs and food debris on the outside of the steamer. On the backside of the second prep table closer to the door there were dried spills running down the table, and underneath on the shelving there were various crumbs and food debris. In the top drawer on the right-hand side and the bottom drawer on the left side had various food debris and crumbs. The reach-in cooler across from this prep table and next to the steam table had various food debris on the floor of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-05-26 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, record review, review of guidance from the Centers for Disease Control and Prevention(CDC) the facility failed to ensure infection control procedures were followed to prevent the potential spread of Covid-19 and Legionella. This affected Residents #5, #50, #403, #452 and had the potential to affect all 55 residents residing at the facility. Findings include: 1. Review of medical record for Resident #5 revealed an admission date of 02/04/22 and diagnoses included chronic respiratory failure with hypoxia, hypertension, and anxiety. Review of Resident #5's immunization record revealed Resident #5 refused the COVID-19 vaccinations. Review of the care plan dated 02/05/21 revealed Resident #5 was at risk for infection related to COVID-19. Interventions included provide respiratory isolation. Review of quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #5 had intact cognition and required extensive assist of one person with bed mobility, dressing, toileting, and personal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-05-26 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to develop a fall care plan for Resident #35. This affected one resident (#35) of three residents (#19, #34, and #35) reviewed for falls. The facility census was 55. Findings include: Review of the medical record for Resident #35 revealed an admission date of 06/11/21. Diagnoses included Alzheimer's disease, dementia with behavioral disturbance, difficulty in walking, and three-part fracture of the neck of right humerus (upper arm). Review of the fall assessment dated [DATE] revealed Resident #35 was high risk for falls. Review of the progress note dated 01/19/2022 at 6:17 P.M. revealed Resident #35 was sitting at the dining room table, had just been served dinner and was seated in an upright position to eat. Resident 35's alarm sounded and the nurse and another staff looked up and the resident was lying on her right side. Resident #35 was unable to describe what occurred and did not allow the nurse to move right arm when the nurse attempted, resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-05-26 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review the facility failed to ensure orthotics and adaptive equipment was implemented per orders including knee braces, Ankle Foot Orthosis (AFO), and slings for Residents #34 and #44. This affected two of two residents (Resident #34 and #44) reviewed for orthotics and adaptive equipment. The facility identified seven residents (Resident #12, #29, #31, #34, #41, #44, and #52) that had adaptive equipment including orthotics, splints, braces and slings. Findings include: 1. Review of medical record for Resident #34 revealed an admission date of 07/26/20. Diagnoses included unspecified dementia with behavioral disturbances, muscle wasting and atrophy to right arm, left arm, other lack of coordination and repeated falls. Review of progress note dated 02/28/22 at 7:36 P.M. revealed Resident #34 sustained a fracture to the right humerus (upper bone in arm). Resident #34 was sent to the emergency room for an evaluation and treatment. Review of physician order dated 03/01/22…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-05-26 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation and record review the facility failed to ensure Resident #16's and Resident #30's respiratory equipment was dated when it was changed last. This affected two of two residents (Resident #16 and #30) reviewed for respiratory care. The facility identified 11 residents (Resident #1, #2, #4, #5, #12, #16, #19, #30, #34, #42, #49) that utilized respiratory equipment. Findings include: 1. Review of the medical record for Resident #16 revealed an admission date 04/02/14 and diagnoses included chronic respiratory failure with hypoxia, congestive heart failure (CHF), chronic obstructive pulmonary disease (COPD) acute exacerbation, and anxiety. Review of the care plan dated 08/20/20 for Resident #16 revealed she had oxygen therapy related to CHF and COPD. Interventions included medications as ordered, monitor for respiratory distress and report to physician, and oxygen as ordered. Review of quarterly Minimum Data Set (MDS) assessment dated [DATE] for Resident #16 revealed she was intact…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-05-26 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, interview and observation the facility failed to complete pre and post dialysis assessments and failed to update the care plan regarding fistula site. This affected one resident (Resident #26) of one resident reviewed for dialysis. Finding include: Review of the medical record for the Resident #26 revealed an admission date of 07/29/16. Diagnoses included type II diabetes, end stage renal disease and congestive heart failure. Review of the comprehensive Minimum Data Set (MDS) assessment, dated 03/31/22, revealed Resident #26 had intact cognition and received dialysis services. Review of the Care Plan dated 03/31/22 revealed a plan for chronic renal failure related to end stage renal disease. Resident #26 had a dialysis fistula placed in her right arm which failed prior to starting dialysis and a new left arm fistula was put in place. Intervention included to check fistula for bruit and thrill (blood flow) as ordered. Review of the assessments dated from 03/31/22 through 05/23/22 revealed there were no pre and post dialysis assessments provided to Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-05-23 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview the facility failed to provide restorative services as directed for Resident #12. This affected one ( Resident #12) of three reviewed for restorative and range of motion services. Findings include: A medical record review revealed Resident #12 was admitted to the facility on [DATE] with diagnoses of Parkinson's disease, atrial fibrillation, dementia, chronic obstructive pulmonary disease, muscle weakness, intervertebral disc degeneration, cardiac pacemaker, and osteoporosis. Review of the admission Minimum Data Set 3.0 assessment dated [DATE] revealed Resident #12 had moderately impaired cognition, required extensive assistance of one to two staff members for activities of daily living, had falls prior to admission, and was not receiving physical therapy, occupational therapy, or restorative programs. Review of the restorative program evaluation dated 04/02/19 revealed the referral was made from therapy for Resident #12. The resident needed a range of motion…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-05-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and staff interview, the facility failed to ensure new fall interventions were implemented following a resident fall. This affected one (Resident #63) of six residents reviewed for falls. The facility census was 71. Findings include: Review of Resident #63's medical record revealed an admission date of 01/18/19 with diagnoses that included Alzheimer's disease with dementia. A fall risk assessment completed upon admission identified the resident as being at high risk for falls. An admission Minimum Data Set (MDS) assessment identified Resident #76 as having a severely impaired cognition level, requiring extensive staff assistance with transfers and required limited assistance with ambulation. Further review of the medical record identified a fall by Resident #76 on 01/20/19 during independent transfer and ambulation in her room. Review of the progress notes and facility fall investigation found no evidence of any new interventions put into place to prevent future falls. The fall investigation only identified immediate interventions that were put into…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-05-23 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, the facility failed to ensure supplement administration and intake amount was accurately documented. This affected one (Resident #50) of four residents reviewed for weight loss. The facility census was 71. Findings include: Review of Resident #50's medical record revealed an admission date of 06/21/17 and readmission date of 05/16/19 with diagnoses that included Alzheimer's disease with dementia. Review of weights for Resident #50 identified an 8.3% weight loss over six months on 05/02/19. On 11/02/18 the resident weighed 173 pounds and on 05/02/19 the resident weighed 158.6, a 14.4 pound loss or -8.3%. Further review of the medical record found a dietary note on 05/09/19 addressing the weight loss pattern. The dietician recommended a change in nutritional supplements from Two Cal HN (nutritional supplement drink) 120 milliliters (ml) twice daily to a Frosty Cup (enriched protein ice cream supplement) at dinner and Nutritious Juice drink (nutritional supplement…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-05-23 · tag F0732 — isolatedPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation of posted staffing information, facility policy review and staff interview the facility failed to update the required posted staffing information. This had the potential to affect ass 71 residents currently residing in the facility. An observation on 05/20/19 at 8:40 A.M. of the staffing information posted on the bulletin board revealed it was dated 05/17/19. An interview on 05/20/19 at 8:40 A.M. Secretary #300 verified the posted staffing information was dated 05/17/19. An interview on 05/21/19 at 8:00 A.M. with the Administrator revealed indicated the State Tested Nursing Assistant (STNA) coordinator had taken the weekend staffing down to update them. She verified they had not been updated over the weekend. She verified there was a manager in the building on the weekends who could have updated the required nurse hours posting but had not done so. An interview on 02/21/19 at 8:06 A.M. STNA Coordinator indicated she would post the required nursing hours for Friday Saturday, Sunday, and Monday on Friday. Review of the facility policy dated 01/18, Daily Staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to WINDSOR HOUSE, INC. — 11 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 3 of 5 | 3.5 | -0.5 vs chain |
| Health inspection | 2 of 5 | 3.2 | -1.2 vs chain |
| Staffing | 3 of 5 | 3.5 | -0.5 vs chain |
| Quality measures | 5 of 5 | 4.2 | +0.8 vs chain |
The other 10 homes this chain runs (chain average 3.5★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| MASTERNICK, JOHN | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | 100% | since 03/31/1996 |
| WINDSOR HOUSE INC. | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 03/25/2025 |
| MONTGOMERY, TONI | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 10/10/2022 |
| OLIVERIO, FREELAND | Individual | ADP OF THE SNF | — | since 12/15/1999 |
CMS files one row per role, so the 10 rows in the source record cover these 4 parties — each is shown once here with every role it holds. Nothing is omitted.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.6M paid to related parties — landlords or management companies under common ownership — equal to about 23% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in OH
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Ohio Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 365695. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-09-12, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
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