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O'brien Memorial Health Care C

563 Brookfield Ave SE, Masury, OH 44438 · For profit - Corporation · 87 certified beds · (330) 448-2557 Medicare & Medicaid certified

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Abuse/neglect citation on record (F0600) — cited Jun 20241 immediate-jeopardy citation$68,952 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Jun 2024
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (23) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $68,952 in federal fines (most recent 2024-02-29)
  • about 27% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
63 Pitt St · (866) 276-7018 · Call to confirm hours
Pharmacy
830 S Irvine Ave · (724) 347-5506 · Call to confirm hours
Grocery
8171 Warren Sharon Rd · (330) 314-5335 · Call to confirm hours
Park
86 W State St · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased3.9%5.3%15.4%better than state — see note marked double-dagger below the table
Long-stay residents who lose too much weight12.1%6.2%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.2%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.4%0.4%2.0%typical for the state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms2.2%30.1%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury4.8%3.2%3.3%worse
Long-stay residents whose ability to walk worsened3.3%6.1%16.1%better than state — see note marked double-dagger below the table
Long-stay residents on antianxiety or hypnotic medication15.7%25.5%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%94.5%95.3%typical
Long-stay residents with pressure ulcers3.3%3.4%4.7%better
Long-stay residents with worsening bladder/bowel control6.3%21.4%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table11.8%8.8%17.1%better
Short-stay residents who newly got an antipsychotic medication1.9%1.2%1.4%worse
Short-stay residents given the seasonal flu vaccine44.2%75.6%79.4%worse
Short-stay residents rehospitalized after admission27.7%24.9%22.6%worse
Short-stay residents with an outpatient ER visit39.4%12.9%12.0%check this — see note marked dagger below the table

This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

38.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 93 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

38.5%U.S. median 51.5%
Got home and stayed home
12.1%U.S. median 10.7%
Went back to hospital
0.39U.S. median 0.31
Therapy hours / resident / day
0.18hours / resident / day
Physical therapy
0.17hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.39 therapist hours per resident per day in 2026Q1 — more than 66% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 13% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF38.5%CMS range 29.5–48.751.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.1%CMS range 8.4–16.510.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified95.8%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.6%CMS range 4.0–14.37.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.021.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.38
RN hours/ resident / day
1.15
LPN hours/ resident / day
1.97
Aide hours/ resident / day
3.50
Total nurse hours/ resident / day
0.18
RN hoursweekends
48.7%
Total nursing turnover
50.0%
RN turnover

How full it usually is: this home is certified for 87 beds and averages 71.0 residents a day — about 82% occupied, or roughly 16 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.50 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.38 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.97 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.96 hrs/resident/day on weekends vs 3.72 on weekdays — 20% thinner on weekends — a notable drop. RN hours go from 0.47 to 0.18 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 49% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

1
deficiencies at the latest standard inspection (2026-03-12)
9
at the previous standard inspection (2024-06-13)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

23 citations, most serious first. The 12 most serious are shown; the remaining 11 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2024-02-29 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, review of the facility self-reported incident (SRI), review of associated investigations, interview with facility staff, and review of the facility's policy on abuse, the facility failed to provide appropriate supervision for Resident #55 to prevent sexual abuse of Resident #84. This resulted in Immediate Jeopardy on 02/16/24 at approximately 8:30 A.M. when Resident #55 was observed in Resident #84's room with his hand on Resident #84's vaginal area while Resident #84 said no, stop. This affected one resident (#84) reviewed for sexual abuse. The facility census was 83. On 02/26/24 at 2:16 P.M., the Administrator and Corporate Quality Assurance (QA) Nurse were notified Immediate Jeopardy began on 02/16/24 when Resident #84 was observed against the wall in her room between two beds and with Resident #55 in his wheelchair in front of her. Resident #84's pants and brief were observed around her ankles and Resident #55 was observed with his hand on Resident #84's vaginal area. State Tested Nurse Aide (STNA) #207 responded to hearing Resident #84 saying no, stop…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2025-05-22 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on closed medical record review, review of the acute care hospital paperwork, facility policy review and interview, the facility failed to provide care per physician's orders and failed to timely identify and address a change in condition for Resident #71 resulting in hospitalization.Actual Harm occurred on 03/16/25 when Resident #71 began displaying changes in his baseline mentation, eating patterns, and activity level and staff failed to document, notify the physician and/or timely address the change in condition resulting in Resident #71 continuing to decline without physician notification through 03/22/25 when Resident #71 was transferred to an acute care hospital at the insistence of his family and was diagnosed with sepsis related to aspiration pneumonia and acute metabolic encephalopathy.Findings include: Review of the closed medical record for Resident #71 revealed an admission date of 02/12/25 and a discharge date of 03/22/25. Resident #71 had diagnoses including Alzheimer's disease, chronic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-02 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation, interview, and review of medication manufacturer guidelines and facility policy, the facility failed to ensure Resident #25 was free of a significant medication error. This affected one resident (Resident #25) out of seven residents observed for medication administration. The facility census was 73.Findings include:Review of medical record for Resident #25 revealed an admission date of 10/18/18 and his diagnoses included dementia, prostatic hyperplasia (enlarged prostate) without lower urinary tract symptoms, and overactive bladder. Review of care plan dated 01/10/19 revealed Resident #25 had mixed and functional incontinence related to dementia with confusion, decreased mobility and seizures. Interventions included checking and changing every two hours, using incontinence briefs, and cleaning peri-area after each incontinent episode. There was nothing in the care plan regarding his enlarged prostate and/or medication use for it. Review of Quarterly Minimum Data Set…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-12 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview and facility policy review, the facility failed to have documented evidence that nonpharmacological interventions were attempted prior to administering opioid pain medication for Resident #12. This affected one resident (#12) of five reviewed for unnecessary medications. The facility census was 68.Findings include:Review of the medical record for Resident #12 revealed an admission date of 08/28/25. Diagnoses included alcohol dependence, dementia, kidney failure, obesity, high cholesterol, bipolar disorder, chronic pain, vertebral compression fractures and anxiety.Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #12 was severely cognitively impaired. She required supervision for toileting, set up assistance for eating and personal hygiene and partial to moderate assistance for showering.Review of the physician's orders for March 2026 revealed an order for Tramadol (a prescription opiate used to treat moderate to severe pain) 50 milligrams…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-03-14 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, documentation of Registered Nurse (RN) coverage review, Payroll Based Journal (PBJ) review and Facility Annual Assessment review, the facility failed to ensure there was adequate RN coverage for at least eight consecutive hours a day, seven days a week as required. This had the potential to affect all 68 residents residing in the facility. Findings include: Review of the Facility Annual Assessment, dated 05/31/24, revealed under licensed nurses the facility would have one full-time Director of Nursing (DON), one full time Clinical Director (not specifying if this was an RN or Licensed Practical Nurse (LPN), and under the area of RN, they would have one full time Minimum Data Set (MDS) RN, one full time Restorative RN plus 100-136 hours of a RN per two weeks. The facility assessment did not reference that they would have at least eight consecutive hours a day, seven days a week as required. Review of the PBJ Staffing Data Report Certification and Survey Provider Enhanced Reports (CASPER) Report 1705D 07/10/24 through 09/30/24 revealed the facility had four or more…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-08-07 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and policy review the facility failed to ensure the kitchen was maintained in a clean and sanitary manner. This had the potential to effect 75 of the 77 residents who ate food prepared in the kitchen. Residents #13 and #18 did not take any nourishment by mouth. Findings include: Observations on 08/07/24 at 8:14 A.M., during a tour of the kitchen with the administrator, revealed multiple concerns with kitchen cleanliness. Of the two hand washing stations, both were unclean and there were water stains and soap scum on the sink and back splash and grime around the faucets and handles. The hand washing station located next to the rear exit door did not have paper towels. The [NAME] shelf located beneath a workstation near the entrance to the kitchen had dried food debris on the bottom shelf and employee personal items including keys and a beverage cup with a lid and straw were sitting on top of the workstation. The bottom shelf of the workstation located next to the two-compartment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-06-13 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and facility policy review the facility failed to ensure foods were stored in a manner to prevent contamination and foodborne illness. This had the potential to affect all residents who received food from the kitchen. The facility identified two residents (#27 and #36) who received no food by mouth. The facility census was 81. Findings include: Observation on 06/10/24 at 8:04 A.M. of the kitchen revealed the following items open and undated in the dry storage area: one bag of potatoes, one bag of cornflakes, one bag of Cheerios, one box of pancake batter, three bags of pasta, and one jar of syrup. There were also three bags of hoagie buns that expired on 05/28/24. The cooler contained the following open and undated items: nine packs of strawberries, two bags of lettuce, one container of salad mix, one tomato, half of an onion, one bag of cucumbers, and 13 prepared cups of juice. The refrigerator contained the following items open and undated: three hard boiled eggs, two boxes of chicken breasts, three packs of lunch meat, two bags of shredded cheese,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-06-13 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. Review of medical record for Resident #15 revealed an admission date of 05/30/24 with diagnoses including non-pressure chronic ulcer of the right foot, cellulitis (skin infection) of the left lower limb, diabetes mellitus, and peripheral vascular disease. Observation on 06/12/24 at 11:30 A.M. with RN #1275 of intravenous (IV) medication administration to Resident #15 revealed he had a central line venous catheter (a line that is inserted into a vein that leads to the heart). On Resident #15's door leading into the room there was a sign that stated he was on EBP that instructed staff to wear gown and gloves if there was device care including the use of central lines. During observation, RN #1275 performed hand hygiene, put gloves on, cleaned Resident #15's bedside table, removed her gloves, washed her hands, put gloves on, cleaned Resident #15's central line venous catheter tubing end and then flushed the central with 10 milliliters (mL) of normal saline. RN #1275 then hooked the central line venous catheter…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-13 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and facility policy review the facility failed to ensure medications were disposed of when they had expired. This affected 12 residents (#15, #32, #53, #72, #78, #177, #178, #180, #226, #227, #228, and #276) who had received expired tuberculin tests (medication to test for tuberculosis) with the potential to affect all residents in the facility. The facility census was 81. Findings include: Observation on [DATE] at 7:44 A.M. of the medication storage room located on the 600-hall with Registered Nurse (RN) #1293 revealed a bottle of Tuberculin, Purified Protein Derivative, Diluted Aplisol five milliliters (mL) that contained 50 tests, lot #68154. The date opened on the bottle stated [DATE]. Interview with RN #1293 at the time of the observation verified the medication was expired, and she discarded the medication. Review of the list provided by the facility of residents that were given tuberculosis (TB) tests for lot #68154 after the medication had expired on [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-13 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, record review, review of facility self-reported incidents (SRIs), and facility policy review the facility failed to ensure physician's orders were followed to prevent potential resident-to-resident abuse. This affected three residents (#7, #21, and #37) of 18 residents reviewed for abuse. This had the potential to affect three other residents (#18, #19, and #67) on the 400-Unit. The facility census was 81. Findings include: Review of the medical record for Resident #37 revealed an admission date of 12/15/23 with diagnoses including schizoaffective disorder bipolar type, mild cognitive impairment, and anxiety. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #37 was able to understand staff and was able to be understood. She refused to answer questions on the cognitive assessment; however, staff stated she had impaired memory. Resident #37 knew she was in a nursing home, where her room was, staff names and faces, and the season. Staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and facility policy review the facility failed to maintain a functioning alarm for Resident #38 as ordered by the physician. This affected one resident (#38) out of four residents reviewed for alarms. The facility census was 81. Findings include: Review of the medical record for Resident #38 revealed an admission date of 03/16/22 with diagnosis of dementia. Review of the physician's order dated 03/20/24 revealed Resident #38 had an order for a door alarm to the bathroom door that exited into room [ROOM NUMBER] to alert staff if he attempted to enter room [ROOM NUMBER]. Every shift was to check the function of this alarm. Review of the medication administration record (MAR) and treatment administration record (TAR) for March 2024 through June 2024 revealed staff had not documented they had ensured the alarm was functioning on afternoons on 03/23/24, 03/24/24, 03/26/24, 03/29/24, 04/18/24, 04/20/24, 04/24/24, 05/23/24, 05/28/24, and on nights on 03/22/24 and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-13 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interviews, and facility policy review the facility failed to ensure Resident #2 was free of significant medication errors. This affected one resident (#2) of 33 residents reviewed during the annual survey. The facility census was 81. Findings include: Review of medical record for Resident #2 revealed an admission date of 01/25/24 with diagnosis including leukemia (blood cancer that affects the production and function of blood cells) not having achieved remission. Review of the discharge instructions from the hospital on [DATE] revealed Resident #2 was ordered Bosutinib (medication used to treat types of blood cancers such as leukemia) 500 milligrams (mg) one tablet a day for leukemia and Nilotinib HCl (medication used to treat leukemia) 200 mg one capsule two times a day related to leukemia. Both of these medications were considered oral chemotherapy drugs. Review of the care plan dated 01/26/24 for Resident #2 revealed she had leukemia and was on an oral chemotherapy drug. Interventions…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 11 citations
  • Potential for harm · Dcited before2024-04-18 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, review of the facility Self-Reported Incident (SRI), interview with facility staff, and review of the facility's policy on abuse, the facility failed to ensure Resident #65 and Resident #87 were free from sexual abuse. This affected three residents (Resident #27, Resident #65, and Resident #87) of three residents reviewed for sexual abuse. The facility census was 85. Findings include: Review of the medical record for Resident #27 revealed an admission date of 02/05/24 with diagnosed included but not limited to Parkinson's disease without dyskinesia, without mention of fluctuations, dementia in other diseases classified elsewhere unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety with other behavioral disturbance, major depressive disorder, and unspecified disorder of adult personality and behavior. Review of the behavior care plan, dated 02/05/24, revealed Resident #27 had behaviors to include sitting next to female residents in the lounge and holding hands. Resident #27 has been sent out to psychiatric…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-18 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews the facility failed to ensure residents were free from significant medication errors. This affected two residents (#47 and #86) out of six residents observed and reviewed for medications. The facility census was 85. Findings included: 1. Review of medical record revealed Resident #47 was admitted to the facility on [DATE]. Diagnosis included but not limited to surgical aftercare following surgery on the circulatory system, sick sinus syndrome, presence of cardiac pacemaker, COVID-19, bradycardia, tachycardia, tachypnea, and hypertensive crisis. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #47 had intact cognition. Review of the investigation report revealed on 03/02/24 at 8:20 A.M. Licensed Practical Nurse (LPN) #211 administered to Resident #47 the following fourteen medications in error as follows: Colace 1 capsule (for constipation), Lactulose Solution 10 gram (GM)/15 milliner (ML) give 30 ml (for constipation), Glycolax powder…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-07-28 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, facility policy review, and review of the Centers for Disease Control and Prevention (CDC) guidance the facility did not ensure staff followed proper isolation precautions while entering and exiting rooms for five (Resident's #21, #49, #79, #83 and #238) and the facility failed to ensure staff used proper handwashing guidelines during wound care for Resident #32. This affected six (Resident's #21, #32, #49, #79, #83 and #238) and had the potential to affect all 81 residents residing in the facility. Findings include: 1. Review of the medical record for Resident #79 revealed an admission date of 07/02/20. Diagnoses included COVID-19, dementia, and congestive heart failure. A physician order, dated 07/19/22, indicated droplet plus isolation for ten days. Interview on 07/25/22 at 9:51 A.M. with Clinical Director #502 confirmed Resident #79 was on transmission-based precautions, droplet precautions, due to being positive with COVID-19. Observation on 07/25/22 at 10:21 A.M. revealed Laundry #560 entered Resident #79's room, which was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-07-28 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure a representative of the Office of the State Long-Term Care Ombudsman was notified of facility initiated discharges. This affected 43 residents (Resident's #17, #20, #36, #42, #43, #67, #68, #69, #80, #88, #240, #241, #242, #243, #244, #245, #246, #247, #248, #249, #250, #251, #252, #253, #254, #255, #256, #257, #258, #259, #260, #261 #262, #263, #264, #265, #266, #267, #268, #269, #270, #271 and #272). The facility census was 81. Findings include: 1. Review of the medical record for Resident #88 revealed an admission date of 04/15/22 and discharge date of 04/26/22. Diagnoses included urinary tract infection, muscle wasting, chronic kidney disease, atrial fibrillation, and congestive heart failure. Review of the Discharge Minimum Data Set (MDS) 3.0 assessment, dated 04/26/22, revealed Resident #88 was discharged with return not anticipated. Review of nursing progress notes dated 04/26/22 revealed Resident #88 was transported to the hospital for a change in condition, and then admitted with altered mental status,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-07-28 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview, and policy review the facility failed to ensure call lights were within reach of residents. This affected three (Resident's #12, #32 and #238) of three residents reviewed for call lights. The facility census was 81. Findings include: 1. Review of the medical record for Resident #238 revealed an admission date of 07/21/22 with diagnoses including multiple fractures of ribs left side, personal history of transient ischemic attack, hypertension, repeated falls, and type two diabetes mellitus. Interview on 07/25/22 at 12:13 P.M. with Resident #238 revealed she needed to go to the bathroom, and she could not reach her call light to call for assistance. Observation at the time of interview revealed Resident #238 was sitting in a chair on the other side of the room from her bed and her call light was on her bed. Interview on 07/25/22 at 12:19 P.M. with Nurse Aide #563 verified Resident #238's call light was on the bed and not within reach. Observation at the time of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-07-28 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, review of the facility self-reported incident (SRI), and policy review the facility failed to ensure an allegation of abuse for Resident #57 was reported timely. This affected one (Resident #57) of one resident reviewed for abuse. The facility census was 81. Findings include: Review of the medical record for Resident #57 revealed an admission date of 08/09/18 with diagnoses including delusional disorder, dementia without behavioral disturbance, unspecified mood affective disorder, and osteoarthritis. Review of the most recent quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #57 was cognitively intact. Resident #57 required total dependence for transfers and extensive assistance of two staff for bed mobility, dressing, toilet use, and personal hygiene. Review of the progress note dated 07/06/22 at 2:48 P.M. revealed a staff member noted ecchymosis (a discoloration of the skin) on Resident #57's hand. A progress note dated 07/06/22 at 4:00 P.M.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-07-28 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide Resident #37 with showers twice a week as scheduled. This affected one (Resident #37) of three (Residents #20, #37, #47) reviewed for showers. The facility census was 81. Findings include: Review of the medical record for Resident #37 revealed an admission date of 07/15/21. Diagnoses included end stage renal disease, herpes zoster eye disease, and dependence on renal dialysis. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #37 had no cognitive impairment. Resident #37 required extensive two-staff physical assistance for bed mobility, dressing, toilet use, and personal hygiene; total dependence of two staff for transfers; and supervision with set-up help only for eating. Resident #37 was frequently incontinent of urine and bowel. Interview on 07/25/22 at 4:30 P.M. with Resident #37 revealed she had not received a shower for a month. She reported her shower days were scheduled for Mondays and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-07-28 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility failed to complete pre and post dialysis assessments for Resident #75. This affected one (Resident #75) of two residents receiving dialysis treatments. The facility census was 81. Findings include: Review of the medical record for Resident #75 revealed an admission date of 04/03/18 with diagnoses including end stage renal disease and dependence on renal dialysis. Review of the physician orders for July 2022 identified orders for pre and post dialysis assessments every day and evening shift on Tuesday, Thursday, and Saturday beginning 06/23/22. Review of the Medication Administration Record/Treatment Administration Record (MAR/TAR) for July 2022 for Resident #238 revealed a dialysis post assessment was not completed on 07/21/22 and 07/23/22. Interview on 07/28/22 at 10:50 A.M. with the Director of Nursing (DON) verified the post dialysis assessment was not completed on 07/21/22 and 07/23/22.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2024-06-13 · tag F0607 — failed to have anti-abuse policies — widespread
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure all employees had reference checks prior to hire. This affected seven of sixteen employees reviewed for abuse. This had the potential to affect all 81 residents residing in the facility. Findings include: Review of the employee file for [NAME] #1262 revealed a hire date of 01/12/22. There was no documented evidence reference checks were completed upon hire. Review of the employee file for State Tested Nurse Aide (STNA) #1249 revealed a hire date of 01/31/23. There was no documented evidence reference checks were completed upon hire. Review of the employee file for Licensed Practical Nurse (LPN) #1229 revealed a hire date of 05/14/23. There was no documented evidence reference checks were completed upon hire. Review of the employee file for STNA #1217 revealed a hire date of 10/17/23. There was no documented evidence reference checks were completed upon hire. Review of the employee file for LPN #1257 revealed a hire date of 03/26/24. There was no documented evidence reference checks were completed upon hire. Review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has plan of correction
  • No harm found · C2024-06-13 · tag F0730 — widespread
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on employee personnel file review and interview, the facility failed to ensure State Tested Nurse Aide (STNA) evaluations were completed within 90 days of hire and annually. This affected six STNA's of six reviewed for performance. This had the potential to affect all 81 residents residing in the facility. Findings include: Review of the employee file for STNA #1219 revealed a hire date of 06/14/21. There was no documented evidence of an annual evaluation. Review of the employee file for STNA #1212 revealed a hire date of 01/24/21. There was no documented evidence of an annual evaluation. Review of the employee file for STNA #1200 revealed a hire date of 11/19/21. There was no documented evidence of an annual evaluation. Review of the employee file for STNA #1249 revealed a hire date of 01/31/23. There was no documented evidence of an annual evaluation. Review of the employee file for STNA #1233 revealed a hire date of 04/21/23. There was no documented evidence of an annual evaluation. Review of the employee file for STNA #1217 revealed a hire date of 10/17/23. There was no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has plan of correction
  • No harm found · C2024-06-13 · tag F0839 — widespread
    Employ staff that are licensed, certified, or registered in accordance with state laws.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on personnel file review and interview, the facility failed to ensure Licensed Practical Nurse (LPN) #1229 had an active and unrestricted nursing license prior to hire. This affected one of three personnel files reviewed for staff qualifications. This had the potential to affect all residents residing in the facility. The facility census was 81. Findings include: Review of the personnel file for LPN #1229 revealed a hire date of 05/14/24. There was no documented evidence LPN #1229's license was verified prior to starting work. Interview on 06/12/24 at 12:57 P.M. with the Administrator confirmed there was no documented evidence of licensure verification in LPN #1229's file. Review of the document titled License Look Up dated 06/21/24 and timed 1:13 P.M. confirmed LPN #1229 had an active and unrestricted nursing license.

    Administration Deficiencies · Deficient, Provider has plan of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$68,952 in federal fines across 1 penalty. 1 Medicare payment denial on record.

  • $68,952 — penalty dated 2024-02-29
  • Medicare payment denial — starting 2024-03-29 for 42 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to WINDSOR HOUSE, INC. — 11 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 53.5-0.5 vs chain
Health inspection 3 of 53.2-0.2 vs chain
Staffing 3 of 53.5-0.5 vs chain
Quality measures 3 of 54.2-1.2 vs chain
The other 10 homes this chain runs (chain average 3.5★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
MASTERNICK, JOHNIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF100%since 04/01/2014
DALIMAN, JOHNIndividualCORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/30/2003
JAMES, KENNETHIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/30/2003
WINDSOR HOUSE INC.OrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/23/2025
ORENIC, GABRIELLAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/26/2025
DELLIQUADRI, DAVIDIndividualADP OF THE SNFsince 02/07/2018

CMS files one row per role, so the 16 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.6M
Net patient revenuemost recent cost report
+1.5%
Operating marginrevenue minus expenses
$2.0M
Related-party expense27% of expenses
Who pays — share of resident-days
Medicaid 50%Medicare 6%Other / private 44%

This home reported $2.0M paid to related parties — landlords or management companies under common ownership — equal to about 27% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$290per resident / day
operating cost
$8,803per month
≈ monthly operating cost
$294per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OH

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Ohio Medicaid page.

Typical monthly cost in Ohio
$9,186/mo
Nursing home (semi-private)
$10,389/mo
Nursing home (private)
$6,103/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 365555. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-12, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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