Thunder Care and Rehabilitation
2120 North Broadway, Moore, OK 73160 · For profit - Individual · 154 certified beds · (405) 794-2428 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- CMS has flagged it for abuse
- it has abuse, neglect, or exploitation citations (F0600, F0606, F0607) — most recent Oct 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 3 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (42) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $30,137 in federal fines (most recent 2025-02-14)
- its payroll-based staffing score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its facility-reported quality-measure rating is low (2/5)
- nursing-staff turnover (59%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 7.2% | 13.6% | 15.4% | better |
| Long-stay residents who lose too much weight | 1.2% | 3.3% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 2.9% | 1.9% | 0.9% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.4% | 2.8% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.3% | 3.4% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 7.3% | 4.7% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 4.5% | 13.7% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 22.3% | 25.7% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 98.3% | 94.6% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.4% | 4.7% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 11.1% | 17.1% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 34.1% | 17.5% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 14.3% | 1.8% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 59.1% | 74.1% | 79.4% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.45 | 2.31 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 4.47 | 2.96 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.10 therapist hours per resident per day in 2026Q1 — more than 6% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 1% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.04 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 154 beds and averages 117.3 residents a day — about 76% occupied, or roughly 37 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.06 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.29 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.13 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.76 hrs/resident/day on weekends vs 3.18 on weekdays — 13% thinner on weekends. RN hours go from 0.33 to 0.18 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 59% is well above the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
42 citations, most serious first. The 14 most serious are shown; the remaining 28 are one tap away and print in full.
- Immediate jeopardy · Jcited before2025-08-07 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This CMS-2567 was amended following an administrative review conducted on 09/05/2025. ER on [DATE], an Immediate Jeopardy (IJ) situation was determined to exist related to the facility's failure to protect residents from Res #1's sexual abuse.Res #1 had a known history of sexually inappropriate behaviors and there was no evidence the facility had assessed or investigated to identify the potential risk to other residents related to Res #1's behaviors.On 08/05/25 at 2:49 p.m., the Oklahoma State Department of Health was notified and verified the existence of the IJ situation.On 08/05/25 at 3:07 p.m., the COO and the corporate nurse consultant were notified of the presence of an IJ situation related to residents not being free from Res #1's sexual abuse. The IJ template was provided to the COO.On 08/06/25 at 2:49 p.m., an acceptable plan of removal was approved by the Oklahoma State Department of Health. The facility plan of removal, read in part, Thunder Care and Rehab [address withheld] Survey Date/IJ Date…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Kcited before2025-02-14 · tag F0600 — failed to protect residents from abuse and neglect — patternProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY On 02/11/25, an Immediate Jeopardy (IJ) situation was determined to exist related to the facility's failure to protect Resident #1 from sexual abuse. Resident #1 was observed in Resident #2's bed. Resident #2 was observed by staff to have their hand down Resident #1's pants and was observed to suck on Resident #1's breast. Resident #1 was severely cognitively impaired for daily decision making and had not been evaluated for the capacity to consent to a sexual relationship. Resident #2 was cognitively intact for daily decision making. Resident #1 was known to wander in the facility and enter other resident rooms, as well as, seek out Resident #2. A progress note, dated 12/03/24, showed Resident #2 was laying in bed with Resident #1 and they were redirected. A progress note, dated 12/11/24, showed another resident informed a CNA Resident #2 had Resident #1 on their bed, in their room, Resident #1's shirt was up, and Resident #2's hand was down their pants. The incident was not identified as sexual abuse by the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Kcited before2025-02-14 · tag F0607 — failed to have anti-abuse policies — patternDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY On 02/11/25, an Immediate Jeopardy (IJ) situation was determined to exist related to the facility's failure to implement the abuse policy and procedure to identify an incident of sexual abuse. Resident #1 was observed in Resident #2's bed. Resident #2 was observed by staff to have their hand down Resident #1's pants and was observed to suck on Resident #1's breast. Resident #1 was severely cognitively impaired for daily decision making and had not been evaluated for the capacity to consent to a sexual relationship. Resident #2 was cognitively intact for daily decision making. Resident #1 was known to wander in the facility and enter other resident rooms, as well as, seek out Resident #2. The abuse protocol was not implemented by the facility and was not identified or investigated as an allegation of sexual abuse. A progress note, dated 12/03/24, showed Resident #2 was laying in bed with Resident #1 and they were redirected. A progress note, dated 12/11/24, showed another resident informed a CNA Resident #2 had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-10-16 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to protect residents from neglect and abuse for 2 (#1 and #10) of 4 sampled residents reviewed for neglect and abuse. The administrator identified 115 residents resided in the facility. Findings:An Abuse and Neglect policy, revised 08/12/22, read in part, It is the policy of this facility to maintain an abuse free environment.Mental abuse includes but is not limited to abuse that is facilitated or caused by nursing home staff threatening, demeaning.1.A Quarterly assessment, dated 09/20/25, showed Resident #1 had diagnoses of spina bifida and quadriplegia and a brief interview for mental status score of 12 indicating moderate cognitive impairment. The assessment showed Resident #1 was totally dependent upon staff for all of their care. A Behavior note, dated 09/16/25 at 5 p.m., showed Resident #1 was assisted from the courtyard back into the facility and Resident #1 was extremely mad and screaming loudly at CNA #2 stating they had been outside for over an hour waiting for someone to check on them. Resident #1 stated they would…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-10-16 · tag F0925 — failed to control pests — widespreadMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to maintain an effective pest control program.The administrator identified 115 residents resided in the facility.Findings:A Pest Control policy, revised May 2008, read in part, this facility maintains an on-going pest control program to ensure that the building is kept free of insects and rodents.A Service Inspection Report, dated 07/24/25, showed cockroach activity was found in room [ROOM NUMBER]'s dresser. The cockroaches were physically removed from the room.A Service Inspection Report, dated 07/31/25, showed light cockroach activity was found in room [ROOM NUMBER] and 405. The cockroaches were physically removed from the room.A Service Inspection Report, dated 08/20/25, showed two baby cockroaches were found in the broom closet. The cockroaches were physically removed from the room.A Service Inspection Report, dated 08/28/25, showed 10 cockroaches were physically removed from a dresser in room [ROOM NUMBER].A Service Inspection Report, dated 09/09/25,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-10-16 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to assess a resident after a fall for 1 (#9) of 6 sampled residents reviewed for assessing, monitoring and intervening for a resident with a change in condition.The administrator identified 115 residents resided in the facility.Findings:An Assessing Falls and Their Causes policy, revised March 2018, read in part, If a resident has just fallen, or is found on the floor without a witness to the event, evaluate for possible injuries to the head, neck, spine, and extremities. Obtain and record vital signs as soon as it is safe to do so.If an assessment rules out significant injury, help the resident to a comfortable sitting, lying, or standing position, and then document relevant details. Notify the residents attending physician and family in an appropriate time frame.A quarterly assessment, dated 08/11/25, showed Resident #9's brief interview for mental status at a 13, indicated they were cognitively intact. The assessment also showed that Resident #9 had a diagnosis of history of stroke, had impairments on one side of their…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-10-16 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to administer medication as the physician ordered for 1 (#2) of 3 sampled residents reviewed for medication administration.The administrator identified 115 residents resided in the facility. Findings:An Administering Medications policy, revised April 2019, read in part, medications are administered in accordance with prescriber orders, including any required time frame.An Order Recap Report showed levothyroxine Sodium Oral Tablet 150 MCG for hypothyroidism was ordered to be started on 07/24/25 and was not discontinued until 10/08/24 when the resident discharged .A July medication administration record showed blank areas on 07/26/25 and 07/27/25.On 10/16/25 at 3:18 p.m., the quality coordinator stated they could not find a reason why the 07/26/25 and 07/27/25 levothyroxine dose was not given, but it should have been.
- Potential for harm · Ecited before2025-08-07 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure residents were bathed as scheduled for 2 (#4 and #5) of 5 sampled residents reviewed for assistance with activities of daily living. The DON reported 118 residents resided in the facility. Findings: 1.An annual assessment, dated 05/15/25, showed Res #4's cognition was intact.Res #4's bath sheets showed the resident missed three of three opportunities for a shower from 08/01/25 to 08/06/25.A diagnoses report, dated 08/06/25, showed Res #4 had diagnoses which included epilepsy and morbid obesity.On 08/06/25 at 1:41 p.m., Res #4 reported they had problems getting their showers like they should. The resident reported they were supposed to be on Monday, Wednesday, and Friday and they had not had a shower this month. On 08/06/25 at 2:35 p.m., ADON #2 stated they were unable to locate bath sheets for the month of August. 2.Res #5's bath sheets showed the resident missed three of three opportunities for a shower from 08/01/25 to 08/06/25.A diagnoses report, dated 08/06/25, showed Res #5 had diagnoses which included…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-07 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to implement their abuse policy by reporting within two hours an allegation of abuse for 1 (#3) of 3 sampled residents reviewed for abuse.The DON reported 118 residents resided in the facility. Findings:A facility Abuse Policy, dated 08/12/22, read in part, All incidents and allegations involving abuse or results in serious bodily injury is required to be reported within 2 hours.A behavior note, dated 06/05/25, showed it was reported by Res #6 that Res #1 grabbed Res #3's hand and placed the resident's hand in Res #1's pants. Res #1 was informed their behavior was inappropriate in the dining room and Res #3 was married. Res #1 voiced they did not know the resident was married and they only wanted to play. Res #1 was redirected and when a staff member of the opposite sex was feeding them. Res #1 reached up and grabbed at the staff member voicing, they wanted to play. The resident was taken back to their room.An order summary report, dated 08/04/25, showed Res #1 had diagnoses which included bipolar disorder and anxiety.On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-07 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to report an allegation of abuse to the OSDH within two hours for 1 (#1) of 3 sampled residents reviewed for abuse.The DON reported 118 residents resided in the facility.Findings:A facility Abuse Policy, dated 08/12/22, read in part, All incidents and allegations involving abuse or results in serious bodily injury is required to be reported within 2 hours.An order summary report, dated 08/04/25, showed Res #1 had diagnoses which included bipolar disorder and anxiety.A behavior note, dated 06/05/25, showed that it was reported by Res #6 that Res #1 grabbed Res #3's hand and placed the resident's hand in Res 1's pants. Res #1 was informed their behavior was inappropriate in the dining room and Res #3 was married. Res #1 voiced they did not know the resident was married and they only wanted to play. Res #1 was redirected and when a staff member of the opposite sex was feeding them, Res #1 reached up and grabbed at the staff member voicing they wanted to play. Res #1 was taken back to their room.On 08/04/25 at 3:06 p.m., the DON…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-07 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to conduct a thorough investigation after a allegation of abuse for 1 (#1) of 3 sampled residents reviewed for abuse.The DON reported 118 residents resided in the facility.Findings: An Abuse Policy, dated 08/12/22, read in part, Any allegation of abuse will be investigated by the Administrator and the Director of Nursing.A behavior note, dated 06/05/25, showed it was reported by Res #6 that Res #1 grabbed Res #3's hand and placed Res #3's hand in Res #1's pants. Res #1 was informed their behavior was inappropriate in the dining room and Res #3 was married. Res #1 voiced they did not know Res #3 was married and they only wanted to play. Res #1 was redirected and when a staff member was feeding them. Res #1 reached up and grabbed at the staff member voicing they wanted to play. Res #1 was taken back to their room.An order summary, dated 08/04/25, showed Res #1 had diagnoses which included bipolar disorder and anxiety.On 08/04/25 at 3:06 p.m., the DON reported they did not investigate the incident.
- Potential for harm · D2025-08-07 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to ensure the care plan was revised for 1 (#1) of 6 sampled residents reviewed for care plans.The DON reported 118 residents resided in the facility. Findings: A behavior note, dated 06/05/25, showed that it was reported by Res #6 that Res #1 grabbed Res #3's hand and placed their hand in Res #1's pants. Res #1 was informed their behavior was inappropriate in the dining room and Res #3 was married. Res #1 voiced they did not know Res #3 was married and they only wanted to play. Res #1 was redirected and when a staff member was feeding them. Res #1 reached up and grabbed at the staff member and voiced, they wanted to play. Res #1 was taken back to their room.A care plan, revised on 06/06/25, showed the incident on 06/05/25 with no intervention put in place.An order summary report, dated 08/04/25, showed Res #1 had diagnoses of bipolar disorder and anxiety.On 08/04/25 at 2:34 p.m., minimum data set #1 reported the care plan should have been revised with an intervention.
- Potential for harm · D2025-04-24 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure: a. a resident had a physician order for an indwelling urinary catheter; and b. a resident with an indwelling urinary catheter received services to help prevent urinary tract infections for 1 (#101) of 1 sampled resident reviewed for urinary catheters. The administrator identified three residents with an indwelling urinary catheter. Findings: On 04/21/25 at 11:25 a.m., Res #101 was observed lying in bed with eyes closed. An indwelling urinary catheter with medium yellow urine was observed hooked to the bedframe. On 04/23/25 at 9:09 a.m., Res #101 was observed sitting in a reclined geriatric chair. An indwelling urinary catheter was observed hooked to the chair. A diagnoses report, dated 08/08/24, showed Res #101 had a diagnosis of benign prostatic hyperplasia without lower urinary tract symptoms. A care plan, dated 08/09/24, showed Res #101 used disposable briefs due to urinary incontinence. The care plan showed to monitor and change the brief every two hours and as needed. There was no documentation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-24 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure a resident was assessed for the use of bed rails prior to installation for 1 (#79) of 1 sampled resident reviewed for bed rails. The administrator identified six residents used bed rails. Findings: On 04/21/25 at 11:22 a.m., bed rails were observed to be up on both sides of Resident #79's bed. On 04/23/25 at 10:00 a.m., bed rails were observed to be up on both sides of Resident #79's bed. An undated policy titled Bed Safety and Bed Rails reads in part, 3. Bed frames, mattresses and bed rails are checked for compatibility and size prior to use. 6. Maintenance staff routinely inspects all beds and related equipment to identify risks and problems including potential entrapment risks. Use of Bed Rails: 6. The resident assessment to determine risk of entrapment includes, but is not limited to: a. medical diagnosis, conditions, symptoms, and/or behavioral symptoms; b. size and weight; c. sleep habits; d. medication(s); e. acute medical or surgical interventions; f. underlying medical conditions; g. existence…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 28 citations
- Potential for harm · D2025-04-24 · tag F0732 — isolatedPost nurse staffing information every day.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, the facility failed to ensure all components of the daily staffing information was posted for 2 of 2 observations. The administrator reported 127 residents resided in the facility. Findings: On 04/22/25 at 8:50 a.m., a daily staffing schedule was observed in a glass case on the North hall. The schedule was dated 04/22/25 and did not contain the census or the actual hours worked. On 04/23/25 at 8:42 a.m., a daily staffing schedule was observed in a glass case on the North hall. The schedule was dated 04/23/25 and did not contain the census or the actual hours worked. On 04/24/25 at 12:05 p.m., the administrator reported they did not know the census and actual hours worked had to be on the schedule.
- Potential for harm · Dcited before2025-04-24 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure medications were administered according to physician orders for 1 (#124) of 6 residents sampled for timely administration of medications. The administrator identified 127 residents resided in the facility. Findings: An undated administration time document showed the morning medication pass was from 7:00 a.m. to 11:00 a.m. A policy titled Administering Medications, revised 04/2019, read in part, Medications are administered in a safe and timely manner, and as prescribed .Medications are administered in accordance with prescribe orders, including any required time frame. Physician orders for Resident #124, dated 04/20/25, showed to administer the following: a. pristiq (an antidepressant) 50 mg in the morning for depression, b. clozapine (an antipsychotic) 200 mg two times a day for schizophrenia, c. rilutek (benzothiazole drug) 50 mg two times a day for bipolar disorder, d. naltrexone (opioid antagonist) 50 mg in the morning for opioid abuse. An April 2025 Medication Administration Audit Report, showed: a. clozapine…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-24 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure enhanced barrier precautions were utilized for a resident with a wound for 1 (#79) of 1 sampled resident reviewed for wound care. The DON identified 18 residents received wound care. Findings: On 04/23/25 at 9:52 a.m., RN #1 was observed to provide wound care for Resident #79. RN #1 was not observed to utilize a gown during wound care. Signage was not observed near the resident's room. A policy titled Enhanced Barrier Precautions, dated April 2024, read in part, EBP's employs targeted gown and glove use during high contact resident care activities. EBP are indicated for residents with any of the following .wounds. An admission assessment, dated 02/24/25, showed Resident #79 had a stage four pressure ulcer and a BIMS summary score of three, which indicated the resident was severly impaired in cognition for daily decision making. On 04/23/25 at 10:15 a.m., RN #1 stated EBP included a gown and gloves. RN #1 stated they should have worn a gown for wound care. On 04/23/25 at 10:44 a.m., the DON stated a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-09 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to ensure a resident's representative was notified of a medication change for one (#1) of three sampled residents reviewed for notification. The administrator identified 109 residents resided in the facility. Findings: Resident #1 was admitted to the facility with diagnoses which included cerebral palsy, autistic disorder, and spastic quadriplegic cerebral palsy. A physician's order, dated 08/01/24, documented permethrin external cream 5%, apply to entire body topically, leave on and wash off after 8 hours. The resident's record was reviewed and contained no documentation the resident's representative was notified of the new order. On 10/08/24 at 12:27 p.m., licensed practical nurse #1 stated they did not remember if they notified the resident's representative of the new order.
- Potential for harm · Dcited before2024-07-26 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure a proper bed bath was provided for one (#3) of two sampled residents observed receiving bed a bath. The Administrator identified 105 residents resided in the facility and 79 residents needed assistance with bathing. Findings: Resident #3 had a diagnosis of obesity. Resident #3's admission resident assessment, dated 05/03/24, documented Resident #3 had moderate cognitive impairment and they were dependent on another person for bathing. Resident #3's care plan for self-care deficit, dated 05/01/24, documented the Resident required staff participation with bathing. On 07/26/24 at 9:49 a.m., Resident was observed receiving a bed bath. On 07/26/24 at 9:53 a.m., There were no washcloths left to continue the Resident's bed bath. CNA #3 stepped out of the room to get more washcloths. CNA #1 and CNA #2 each had a washcloth in their hands. They both reused the washcloths by dipping them back into the soapy wash basin one time to wash the Resident. On 07/26/24 at 10:00 a.m., CNA #3 cleaned Resident #3's upper…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-01 · tag F0557 — isolatedHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to ensure resident's were treated with dignity and respect for one (#1) of three sampled residents. The ADON reported 98 residents resided in the facility. Findings: Res #1 admitted to the facility with diagnoses of intellectual disability disorders, bipolar, and anxiety. An admission assessment, dated 07/19/23, documented the resident's was severely impaired with cognition. A state incident report, dated 01/23/24, documented a staff member grabbed the resident and took her back to her room and sat her down on the bed because she was trying to hit them. A care plan, dated 01/25/24, documented the resident had the potential to demonstrate physical and verbal behaviors. On 01/30/24, the administrator reported the staff member had been terminated and an in-service was held regarding how to respond to resident behaviors.
- Potential for harm · Ecited before2023-12-21 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure medications were administered as ordered related to: a. Res #20 not being observed during a breathing treatment, b. Res #30 not receiving insulin as ordered, and c. Res #35 and #54 not receiving the correct dose of nasal spray for four of nine residents whose medications were reviewed. Corporate Nurse Consultant #1 identified six residents who received breathing treatments. The ADON identified 14 residents who received insulin. The MDS coordinator identified 97 residents resided in the facility. Findings: 1. Res #20 had diagnoses which included COPD. A physician order, dated 08/02/18, documented ipratroium albuterol solution (bronchodilator medication) 0.5 - 2.5, 3 mg/3 ml 1 vial inhale orally four times a day. On 12/20/23 at 10:52 a.m., the resident was observed in their bed with a nebulizer mask covering their nose and mouth receiving a breathing treatment. There was no staff present in the resident's room or at their door. On 12/20/23 at 11:25 a.m., the DON entered the resident's room and removed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-12-21 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure their medication error rate was less than 5%. There were 33 medication opportunities observed with two medication errors, resulting in a medication error rate of 6.06 %. The MDS coordinator identified 97 residents resided in the facility. Findings: 1. Res #35 had diagnoses which included allergies. A physician order, dated 12/05/23, documented to administer fluticasone nasal spray, two sprays in each nostril twice per day for allergies. On 12/19/23 at 8:41 a.m., CMA #1 was observed passing medications for Res #35. The CMA was observed handing the nasal spray bottle to Res #35 who then self administered one spray per nostril. On 12/19/23 at 08:43 a.m., CMA #1 stated they always handed the resident their nasal spray and as far as they were aware the resident was allowed to self administer the medication. They stated the resident's order was for two sprays per nostril. On 12/19/23 at 11:09 a.m., Corporate RN #1 stated there were no residents in the facility who were assessed to self administer…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-12-21 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based observation and interview, the facility failed to ensure the kitchen was kept clean and maintained in good repair. The DM identified 96 residents received services from the kitchen. Findings: On 12/18/23 at 8:49 a.m., a tour of the kitchen was conducted. The following observations were made. a. The hand sink was loose from the wall. There was a gap between the wall and the hand sink. b. Light covers were missing off of the ceiling lights and light covers were cracked. c. Floor tiles were missing. The concrete was exposed and not level. d. The sheetrock was cut out of the wall and the wall frame was exposed in the dish wash area. e. There was paint peeling and the metal was rusted on the shelving below the drain board attached to the dish machine, f. The base board was loose from the wall in the dish wash area. g. There was an accumulation of lint on the return vent. h. There was an accumulation of black residue on the floor under equipment and along the base boards, i. There was an accumulation of white residue inside on the inside and outside of the dish machine. j. There was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-21 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to notify the physician regarding abnormal lab results for one (#32) of five sampled residents reviewed for unnecessary medications. The MDS coordinator identified 97 residents resided in the facility. Findings: Res #32 had diagnoses which included epilepsy. A physician order, dated 07/20/21, documented to obtain a dilantin level every three months. A physician order, dated 06/07/23, documented to administer dilantin 100 mg three times per day for epilepsy. A laboratory report, dated 07/25/23, documented a low lab result for dilantin. There was no documentation the physician was notified of the abnormal lab results. A monthly drug regimen review, dated 08/01/23, documented the pharmacist had noted the lab result for dilantin was subtherapeutic and requested more information from the facility regarding the medication regimen. There was no documentation the physician was notified of the results or responded to the pharmacist. On 12/20/23 at 10:40 a.m., the ADON stated there should have been a record in the chart documenting the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-21 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to accurately complete a PASARR Level I screening for one (#4) of three reviewed for PASARR screening. The administrator identified 97 residents resided in the facility. Findings: Resident #4 was admitted to the facility on [DATE] with a diagnosis of major depressive disorder. A PASARR level l form, dated 02/18/22, documented the resident did not have a diagnosis of serious mental illness. On 12/20/23 at 10:49 a.m., the MDS coordinator reviewed the resident's clinical record and stated the PASARR level l completed for the resident was not completed correctly. The coordinator stated a PASARR level ll referral should had been made to the OHCA with a diagnosis of major depressive disorder.
- Potential for harm · D2023-12-21 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to provide restorative services as ordered by the physician for one (#8) of two resident reviewed for range of motion. The administrator identified 11 residents who received restorative services. Findings: A facility policy titled Restorative Nursing Services, read in part, .Restorative goals may include, but are not limited to supporting and assisting the resident in .developing, maintaining or strengthening his/her physiological and psychological resources . Res #8 was admitted to the facility on [DATE] with diagnoses which included cerebrovascular disease, hemiplegia, muscle weakness, and contractures. A physician order, dated 11/13/23, documented the resident was to be added to the restorative program and receive range of motion to all extremities and group exercise three times a week. On 12/18/23 at 1:22 p.m., the resident was sitting in a motorized wheelchair in their room. The resident's hands and feet were contracted. The resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-21 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, record review, and interview, the facility failed to obtain a physician order for oxygen therapy for one (#64) of one sampled resident reviewed for respiratory care. MDS Coordinator #1 identified 97 resident resided in the facility. Findings: Res #64's quarterly resident assessment, dated 11/30/23, documented the resident received oxygen therapy while a resident. On 12/18/23 at 10:56 a.m., the resident was observed with oxygen in place. The oxygen concentrator was set at 1 liter per minute. On 12/19/23 at 10:19 a.m., the resident was observed with oxygen in place. The oxygen concentrator was set at 1 liter per minute. There was no physician order for the resident to receive oxygen therapy. On 12/19/23 at 10:23 a.m., LPN #1 was asked if the resident had an order for oxygen therapy. They reviewed the resident's EHR and stated they did not see an order for the resident to receive oxygen.
- Potential for harm · Dcited before2023-12-21 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure a resident was assessed for the use of bed rails prior to installation for one (#86) of one sampled resident reviewed for physical restraints. The administrator identified one resident with bedrails. Findings: Res #86 had diagnoses which included senile dementia. A health status note, dated 12/02/23, documented hospice brought supplies for the resident which included a bed, mattress, and bed rails. On 12/18/23 at 10:29 a.m., the resident was observed seated on the side of the bed with their feet on the floor. There were two half rails observed in the upward position on the upper half of the bed. The resident was observed utilizing the bed rail to move from a seated position to a lying position in their bed. There was no documentation the resident was assessed for the use of bed rails. On 12/20/23 at 11:56 a.m., LPN #1 was asked was asked what was the purpose for the half rails on the resident's bed. They stated hospice provided the bed and the bed rails. They stated the resident used the bed rails for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-21 · tag F0803 — failed to meet residents' dietary needs — isolatedEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure diet orders were followed for one (#20) of five sampled resident reviewed for nutrition. The DM identified 96 residents received services from the kitchen. Findings: Res #20's physician order, dated 10/19/21, documented regular diet, regular texture, regular liquids consistency, double portions, fortified foods, 60 ml Med Pass between meals, and house supplement with lunch and dinner. A quarterly resident assessment, dated 10/24/23, documented the resident's cognition was intact. On 12/18/23 at 11:52 a.m., the resident was asked about the food. They stated they did not get enough to eat. They stated they were supposed to get double portions and did not always get them. On 12/18/23 at 12:45 p.m., the resident received their lunch tray. The weekly menu documented residents were to receive Frito pie, corn, chopped lettuce and tomatoes, grated cheese, and four layer delight. The resident's meal ticket documented the resident was to receive double portions. They were not observed to have received double…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-21 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to follow infection control practices during wound care treatment for one (#57) of one resident reviewed for wound care. The corporate nurse identified 14 residents who received wound care. Findings: The facility's Handwashing/Hand Hygiene policy, read in part, .All personnel shall follow the handwashing/hand hygiene procedures to help prevent the spread of infections .Hand hygiene is the final step after removing and disposing of personal protective equipment . Res #57's physician order, dated 11/03/23, documented the staff was to apply Calazime skin protectant paste to the left buttock two times a day for blisters. On 12/19/23 at 11:20 a.m., a wound care observation was completed. RN #1 prepared a tray with clean equipment needed for the treatment. The RN washed their hands and donned a pair of gloves to position the resident for the treatment. The RN changed their gloves and obtained a wet washcloth to clean the resident's buttock. The RN cleaned the resident's buttock, placed the soiled washcloth on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-01-10 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to offer residents the choice to formulate advance directives for six (#14, 26, 56, 58, 67, and #71) of eight sampled residents reviewed for advance directives. The Resident Census and Conditions of Residents report, dated 01/03/23, documented 70 residents resided in the facility. It documented 16 residents who had advance directives. Findings: A facility Advance Directives policy, revised April 2008, read in part .Prior to or upon admission of a resident to our facility, the Social Services Director or designee will provide written information to the resident concerning his/her right to make decisions concerning medical care, including the right to accept or refuse medical or surgical treatment, and the right to formulate advance directives . 1. Res #14 was admitted to the facility on [DATE]. There was no documentation the resident and/or their representative was offered the choice to formulate an advance directive. On 01/04/23 at 11:43 a.m., the COO was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-01-10 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview, the facility failed to provide showers to dependent residents for one (#24) of one residents sampled for ADLs. The Resident Census and Conditions of Residents form documented 70 residents resided in the facility. Findings: Res #24 had diagnoses which included COPD, dementia, and Parkinson's disease A care plan, last reviewed 10/21/22, documented to check nail length and trim and clean on bath days and as needed. A quarterly MDS, dated [DATE], documented the resident was cognitively intact, had no rejection of care behaviors, had range of motion impairment to bilateral lower extremities, and required extensive assistance of one staff for bathing and personal hygiene. A physician order, dated 11/15/22, documented Res #24 was to receive a shower/bath every day shift on Tuesday, Thursday, and Saturday. The resident's bathing record from 11/15/22 through 12/31/22 documented the resident received a shower six times and refused once out of 21 opportunities. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-01-10 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview the facility failed to monitor for bowel movement frequency and document bowel movements for one (#171) of one resident reviewed for bowel movement documentation. The Resident Census and Conditions of Resident report, dated 01/03/23, documented 70 residents resided in the facility. Findings: Res #171 had diagnoses which included congestive heart failure, chronic kidney disease, major depressive disorder, schizophrenia, and hypothyroidism. A care plan, dated 08/19/19, documented to monitor and document the side effects of antidepressant medications including dry mouth, constipation, and urine retention. A quarterly assessment, dated 01/19/22, documented the resident was cognitively intact, independent with most activities of daily living including toileting, and always continent of bowel. A monthly Activities of Daily Living Flowsheet, dated January 2022, documented one bowel movement. No documentation of a monthly Activities of Daily Living Flowsheet was provided by the facility for February 2022 upon request. A progress note, dated 02/22/22,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-01-10 · tag F0727 — failed to provide required RN coverage — patternHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to consistently employ an RN for at least eight consecutive hours a day and seven days a week for July, August, and September of 2022. The Resident Census and Conditions of Residents report, dated 01/03/23, documented 70 residents resided in the facility. Findings: A PBJ Staffing Data Report, dated 07/01/22 through 09/30/22, documented no RN hours for 07/24/22, 08/21/22, 09/04/22, and 09/18/22. On 01/10/23 at 8:45 a.m., the administrator confirmed no RN coverage for the dates in question.
- Potential for harm · Ecited before2023-01-10 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to administer medications as ordered for one (#48) of seven residents whose medications were reviewed. The Resident Census and Conditions of Residents form documented 70 residents resided in the facility. Findings: Res #48 had diagnoses which included malignant neoplasm of larynx, hypothyroidism, and mood disorder. A physician order, dated 11/06/21, documented Oxycontin ER (a pain relieving medication) 20 mg two times a day for pain. A physician order, dated 03/04/22, documented Percocet (a pain relieving medication) 10-325 mg every 6 hours related to malignant neoplasm of larynx. A quarterly assessment, dated 10/31/22, documented the resident was cognitively intact, independent with activities of daily living, and had frequent severe pain. The October 2022 MAR had no documentation of Oxycontin ER administration for two of 62 opportunities and no documentation of Percocet administration for nine of 124 opportunities. The November 2022 MAR had no documentation of Oxycontin ER administration for one of 60 opportunities and no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-01-10 · tag F0757 — failed to avoid unnecessary drugs — patternEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to ensure residents did not receive medications in excessive dose for one (#70) of seven residents whose medications were reviewed. Findings: Res #70 had diagnoses which included epilepsy. A physician order, dated 06/14/22, documented to administer Dilantin (an anti-seizure medication) 200 mg twice daily. A hospital discharge note, dated 08/26/22 documented a Dilantin critical high level of 45.3. It documented to continue to hold Dilantin and levels should be normalized before restarting. The note documented to continue increased Keppra (an anti-seizure medication) dose to 1250 mg twice daily until Dilantin restarted then decrease the Keppra to 1000 mg by mouth twice daily. The note was initialed and dated by the physician on 09/01/22. The note was also initialed by a nurse. A physician order, dated 08/26/22, documented to hold Dilantin until 09/01/22. A physician order, dated 08/26/22, documented to administer Keppra 1250 mg by mouth twice daily. A nurse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-01-10 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to monitor behaviors and/or side effects for three (#3, 29 and #33) of five sampled residents reviewed for unnecessary medications. The Resident Census and Conditions of Residents report, dated 01/03/23, documented 55 residents were receiving psychoactive medications. Findings: 1. Res #3 had diagnoses which included anxiety. A care plan, dated 03/22/22, documented the resident used antianxiety medications. It documented to monitor and document side effects and effectiveness. A physician order, dated 03/24/22, documented to monitor for behaviors related to the use of buspirone (antianxiety medication) every shift. A physician order, dated 04/28/22, documented buspirone HCL 10 mg two times a day. A physician order, dated 12/05/22, documented Remeron (antidepressant medication) 15 mg in the morning for appetite stimulant. There was no documentation behaviors or side effects were monitored 11/01/22 through 01/05/23. On 01/06/23 at 10:50 a.m., the DON was asked to locate documentation behaviors and side effects had been monitored…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-01-10 · tag F0760 — failed to prevent significant medication errors — patternEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure residents were free of significant medication errors for one (#70) of 19 residents whose medications were reviewed. The Resident Census and Conditions of Residents form documented 70 residents resided in the facility. Findings: 1. Resident #70 had diagnoses which included epilepsy. A physician order, dated 06/14/22, documented to administer Dilantin (an anti-seizure medication) 200 mg twice daily. A hospital discharge note, dated 08/26/22 documented a Dilantin critical high level of 45.3. It documented to continue to hold Dilantin, levels should be normalized before it was restarted. The note documented to collect daily Dilantin levels, and when normal restart Dilantin at 150 mg by mouth twice daily. The note was initialed and dated by the physician on 09/01/22. The note was initialed by a nurse. A physician order, dated 08/26/22, documented to hold Dilantin until 09/01/22. A nurse progress note, dated 08/26/2022 at 11:31 p.m., documented the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-01-10 · tag F0770 — failed to provide lab services — patternProvide timely, quality laboratory services/tests to meet the needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to obtain laboratory services as ordered for two (#23 and #70) of six residents who were reviewed for laboratory studies. The Resident Census and Conditions of Residents form documented 70 residents resided in the facility. Findings: 1. Res #70 had diagnoses which included epilepsy. A physician order, dated 06/14/22, documented to administer Dilantin (an anti-seizure medication) 200 mg twice daily. A hospital discharge note, dated 08/26/22 documented a Dilantin critical high level of 45.3. It documented to continue to hold Dilantin, levels should be normalized before it was restarted. The note documented to collect daily Dilantin levels, and when normal restart Dilantin at 150 mg by mouth twice daily. The note was initialed and dated by the physician on 09/01/22. The note was initialed by a nurse. A physician order, dated 08/26/22, documented to hold Dilantin until 09/01/22. A nurse progress note, dated 08/26/2022 at 11:31 p.m., documented the discharge…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-01-10 · tag F0606 — failed to not employ staff found guilty of abuse — isolatedNot hire anyone with a finding of abuse, neglect, exploitation, or theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure pre-employment background checks were completed for one of five employees upon hire. The administrator identified nine staff hired in the last four months. Findings: Cook #1 had a hire date of [DATE]. On [DATE] at 11:45 a.m., the HR director provided OK-SCREEN registry results for five employees. She stated cook #1 had a delay with the finger printing service so did not have a clearance letter from the state yet. On [DATE] at 12:02 p.m., the HR director stated she was aware cook #1's provisionary period had expired. She stated she had not received a letter stating the employee was eligible or ineligible for employment. She stated she sent an email to OK Screen on [DATE] and was told the letter had been sent to the employee's address on [DATE] via certified mail. The HR director stated the address the letter was sent to was incorrect. On [DATE] at 12:15 p.m., the administrator stated the facility was sending in an appeal application to OK screen…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-01-10 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observation, and interview, the facility failed to ensure O2 was administered per physician orders and the changing of O2 tubing was documented for one (#56) of one sampled resident reviewed for respiratory services. The ADON identified 13 residents with physician orders for O2. Findings: Res #56 had diagnoses which included SOB. A physician order, dated 12/20/22, documented O2 via N/C at 2-3 lpm to maintain saturation greater than 89 percent as needed. A quarterly assessment, dated 12/20/22, documented the resident's cognition was intact. On 01/03/23 at 3:10 p.m., Res #56 was observed with O2 in place. The O2 concentrator was observed running at 4 lpm and the O2 tubing was not labeled with the change date. Res #56 was asked how often staff changed their O2 tubing. They stated staff did not change their tubing. On 01/05/23 at 2:00 p.m., CNA #1 was asked who set or adjusted the lpm on the resident's O2 concentrator and changed the tubing. She stated the nurse and the tubing should be dated. She was asked to verify the date on the tubing. She stated the tubing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-01-10 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview, the facility failed to ensure hand hygiene was performed during wound care for one (#27) of one residents sampled for pressure ulcers. The Resident Census and Conditions of Residents form documented one residents had pressure ulcers. Findings: Resident #27 had diagnoses which included heart failure, obesity, dementia, and muscle weakness. A quarterly MDS, dated [DATE], documented the resident was moderately cognitively impaired, required extensive to total assistance with ADLs, and was always incontinent of bowel and bladder. A physician order, dated 12/15/22, documented to cleanse sacral wound with wound cleanser, pat dry, apply Santyl to wound bed, cover with calcium alginate as the primary dressing, then cover with bordered gauze as secondary dressing daily. On 01/06/23 at 1:37 p.m., LPN #1 was observed performing wound care for Res #27. The LPN was observed donning two pairs of gloves. There was no dressing in place to remove. The LPN cleansed the wound…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$30,137 in federal fines across 1 penalty. 1 Medicare payment denial on record.
- $30,137 — penalty dated 2025-02-14
- Medicare payment denial — starting 2025-11-07 for 21 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to IHS MANAGEMENT CONSULTANTS — 5 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.6 | -1.6 vs chain |
| Health inspection | 1 of 5 | 2.6 | -1.6 vs chain |
| Staffing | 3 of 5 | 2.2 | +0.8 vs chain |
| Quality measures | 2 of 5 | 2.2 | -0.2 vs chain |
The other 4 homes this chain runs (chain average 2.6★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| BK STRATEGIES LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 01/01/2021 |
| REED, BART | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | 100% | since 01/01/2021 |
| HILL, DWAYNE | Individual | W-2 MANAGING EMPLOYEE | — | since 01/01/2021 |
CMS files one row per role, so the 5 rows in the source record cover these 3 parties — each is shown once here with every role it holds. Nothing is omitted.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 91% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.0M paid to related parties — landlords or management companies under common ownership — equal to about 15% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in OK
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Oklahoma Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 375331. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-04-24, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.