Oak Hill Rehabilitation & Healthcare Center
827 Georges Station Road, Greensburg, PA 15601 · For profit - Limited Liability company · 48 certified beds · (724) 837-7100 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- no federal fines or payment denials on record
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- a high number of inspection citations overall (62) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (2/5)
- nursing-staff turnover (79%) runs well above the national median (45%)
- about 19% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 9.1% | 16.8% | 15.4% | better |
| Long-stay residents who lose too much weight | 10.6% | 6.2% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 1.3% | 0.7% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 0.0% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 44.9% | 10.8% | 6.5% | check this† — see note marked dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% | better |
| Long-stay residents with falls causing major injury | 1.9% | 3.1% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 5.6% | 17.0% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 15.8% | 20.0% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 93.5% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 7.1% | 4.8% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 28.9% | 25.5% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 8.4% | 17.7% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.4% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 100.0% | 68.7% | 79.4% | better |
† This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
51.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 48 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Therapy staffing: this home’s payroll records show 0.47 therapist hours per resident per day in 2026Q1 — more than 78% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 10% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 51.2%CMS range 40.5–63.0 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.4%CMS range 7.9–16.1 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.77 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 48 beds and averages 43.4 residents a day — about 90% occupied, or roughly 5 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.50 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.00 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.06 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.27 hrs/resident/day on weekends vs 3.59 on weekdays — 9% thinner on weekends. RN hours go from 1.11 to 0.73 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 79% is well above the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
62 citations, most serious first. The 10 most serious are shown; the remaining 52 are one tap away and print in full.
- Potential for harm · Ecited before2025-11-12 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility policy, clinical records, and a facility investigation, as well as staff interviews, it was determined that the facility failed to maintain a complete and accurate accounting of controlled medications (medications with the potential to be abused) in an emergency access box and failed to maintain a complete and accurate accounting of controlled medications for two of two residents reviewed (Resident 1 and Resident 2).Findings include:The facility's policy for the process to remove emergency medications from the narcotic E-box dated February 19, 2025, indicated that before removing any medication, the nurse must fully complete the emergency supply sign-out sheet and fax it to the pharmacy for an authorization code. Always remember to include quantity remaining so the pharmacy knows your quantity on hand and ensures that you never run out of a medication. Follow up by calling the pharmacy to notify them that you just faxed the sheet and need the authorization code to write on the sign out sheet and also to write on the emergency narcotics E-box access sheet.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-18 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on a review of the Resident Assessment Instrument User's Manual and clinical records, as well as staff interviews, it was determined that the facility failed to complete accurate Minimum Data Set (MDS) assessments for nine of 26 residents reviewed (Residents 2, 3, 7, 13, 14, 18, 20, 40, 42). Findings include: The RAI User's Manual, dated October 2025, indicated that Section B0700 (make self-understood) should be coded with either clearly understood, usually understood, sometimes understood, or rarely/never understood. Section C0100 (should brief interview for mental status be conducted) should be completed if the resident is at least sometimes understood verbally, in writing, or using another method. Section C0100 was to be coded No (0) or Yes (1) to determine whether a Brief Interview for Mental Status (BIMS) (an assessment to determine a resident's cognitive status) should be attempted with the resident. The instructions for determining if a BIMS interview should be attempted indicated that if the resident was at least sometimes understood (verbally or in writing) then the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-18 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — patternProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility policies and clinical records, as well as observations and staff interviews, it was determined that the facility failed to ensure urinary output was monitored for three of 26 residents reviewed (Residents 39, 40, 45) who had an indwelling urinary catheter (a flexible tube inserted into the bladder to drain urine), and failed to ensure that physician's orders were obtained for an indwelling urinary catheter for one of 26 residents reviewed (Resident 45). Findings include: A facility policy for urinary catheters care, dated February 19, 2025, indicated that staff were to review the resident's care plan to assess for any special needs of the resident and maintain an accurate level of the resident's daily output per facility policy and procedure. An admission Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 39, dated June 3, 2025, indicated that the resident had moderate cognitive impairment, had an indwelling urinary catheter, required assistance from staff for daily care needs, and had diagnoses…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-18 · tag F0691 — failed to provide colostomy / ostomy care — patternProvide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of policies and clinical records, as well as observations and staff interviews, it was determined that the facility failed to ensure that residents were provided with proper ileostomy care for one of 26 residents reviewed (Resident 42). Findings include: The facility's policy regarding colostomy/ileostomy care (care for an artificial opening in the bowel), dated February 19, 2025, indicated that staff were to review the resident's care plan to assess for any special needs of the resident. A quarterly Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 42, dated May 2, 2025, indicated that the resident was cognitively intact, required assistance or total dependence on staff for daily care tasks, and had an ileostomy. A care plan, dated May 8, 2023, revealed that Resident 13 had an ileostomy, he wore products, and they were to be changed as needed. Physician's orders, dated April 22, 2025, included an order for the resident to have the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-18 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility policies and clinical records, as well as staff interviews, it was determined that the facility failed to maintain accountability for controlled medications (drugs with the potential to be abused) for three of 26 residents reviewed (Residents 7, 36, 40). Findings include: A facility policy regarding medication administration, dated February 19, 2025, indicated that the individual administering the medication initials the resident's Medication Administration Record (MAR) on the appropriate line after giving each medication and before administering the next ones. A facility policy regarding controlled substances, dated February 19, 2025, indicated that waste and/or disposal of controlled medication are done in the presence of the nurse and a witness who also signs the disposition sheet. A quarterly Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 7, dated May 4, 2025, indicated that the resident was able to make herself understood and could understand others, required assistance with care needs,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-18 · tag F0760 — failed to prevent significant medication errors — patternEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility policy and clinical records, as well as staff interviews, it was determined that the facility failed to ensure that residents were free from significant medication errors for one of 26 residents reviewed (Resident 7). Findings include: The facility policy for administering medications, dated February 19, 2025, indicated that medications are administered in accordance with prescriber orders, and that the individual administering medications checks the label three times to verify the right resident, right medication, right dosage, right time, and right method of administration before giving the medication. A quarterly Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 7, dated May 4, 2025, indicated that the resident was able to make herself understood and could understand others, required assistance with care needs, was receiving hospice services, and had diagnoses that included dementia. Physician's orders for Resident 7, dated April 16, 2025, indicated for the resident to receive 10 milligrams…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-18 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of planned, written menus, as well as observations and staff interviews, it was determined that the facility failed to follow their pre-approved planned menu. Findings included: An interview with a group of residents on June 16, 2025, at 11:12 a.m. revealed that they did not always get what was on the menu. Review of the posted menus for the lunch meal on Monday, June 16, 2025, revealed that residents were to receive honey pot roast, fried potatoes, seasoned red cabbage, bread pudding, dinner roll with margarine, and a beverage. Observations in the main dining room on June 16, 2025, at 12:35 p.m. during the lunch meal revealed that there was no dinner roll or margarine provided to the residents. Observations on June 16, 2025, at 12:38 p.m. revealed that Resident 42 did not receive a dinner roll with margarine with his lunch meal. Interview with the Dietary Manager on June 16, 2025, at 12:45 p.m. confirmed that the dinner roll and margarine were not provided to the residents and he was unaware that they were to get a dinner roll with the lunch meal. 28 Pa. Code…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-18 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — the official record, unedited, may be distressing
Based on observations and staff interviews, it was determined that the facility failed to serve food that was palatable. Findings include: Review of the posted menus for the lunch meal on Tuesday, June 17, 2025, revealed that residents were to receive a smothered pork chop, mashed potatoes, steamed broccoli, pineapple delight cake, dinner roll with margarine, and a beverage. A test tray for the lunch meal on the French Hall on June 17, 2025, revealed that the cart left the kitchen at 11:53 a.m., arrived on the nursing unit at 11:54 a.m., and the last resident was served at 12:14 p.m. The test tray was tasted at 12:14 p.m. and the broccoli was mushy and not palatable. Interview with the Dietary Manager on June 17, 2025, at 12:14 p.m. confirmed that the broccoli was overcooked and was mushy. 28 Pa. Code 211.6(b) Dietary services.
- Potential for harm · Ecited before2025-06-18 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — the official record, unedited, may be distressing
Based on review of facility cleaning records, as well as observations and staff interviews, it was determined that the facility failed to ensure that ice was made and stored in sanitary ice machines for one of one ice machines (pantry room) and failed to store and serve food under sanitary conditions. Findings include: The facility's cleaning records for the ice machine, dated May 20, 2025, revealed that the interior was sanitized and the outside of the ice machine was cleaned on this date. Observations of the pantry on June 18, 2025, at 9:18 a.m. revealed that the ice machine had a build up of a white, slimy substance on the plastic dispenser that the ice came out of and on the black metal screen that the leftover ice fell onto. Observations of the pantry refrigerator revealed three small containers of fresh blue berries that were not dated or labeled. Interview with the Dietary Manager on June 18, 2025, at 9:21 a.m. confirmed that the ice machine needed cleaned and the containers of fresh blueberries should have been labeled and dated. 28 Pa. Code 211.6(f) Dietary Services.
- Potential for harm · Ecited before2025-06-18 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on a review of clinical records and facility investigations, as well as staff interviews, it was determined that the facility failed to ensure that residents' clinical records were complete and accurately documented for two of 26 residents reviewed (Residents 5, 29), and that documentation of an incident was part of the clinical records for one of 26 residents reviewed (Resident 29). Findings include: An admission Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 5, dated March 27 , 2025, indicated that the resident was moderately cognitively impaired, required assistance with care needs, had a history of falls, and had diagnoses that included dementia. Review of nurse aide documentation for Resident 5, dated June 2025, revealed that there was no nurse aide documentation completed on each shift for bed mobility, bedtime snacks, bowel and bladder continence, fluid intake, personal hygiene, toilet use, and transfers on June 1, 3, 5-10, 12, 14, and 15, 2025. A quarterly MDS assessment for Resident 29, dated March 25,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 52 citations
- Potential for harm · Ecited before2025-06-18 · tag F0867 — failed to act on quality-improvement findings — patternSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of the facility's plans of correction for previous surveys, and the results of the current survey, it was determined that the facility's Quality Assurance Performance Improvement (QAPI) committee failed to correct quality deficiencies and ensure that plans to improve the delivery of care and services effectively addressed recurring deficiencies. Findings include: The facility's deficiencies and plans of corrections for State Survey and Certification (Department of Health) surveys ending June 13, 2024; October 22, 2024; and April 21, 2025, revealed that the facility developed plans of correction that included quality assurance systems to ensure that the facility maintained compliance with cited nursing home regulations. The results of the current survey, ending June 18, 2025, identified repeated deficiencies related to a failure to notify residents' of a change in Medicare coverage, to provide services provided to meet professional standards, to prevent accident hazards, to prevent issues with oxygen therapy, that nurse aide performance evaluations were completed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-18 · tag F0553 — failed to let residents help plan their care — isolatedAllow resident to participate in the development and implementation of his or her person-centered plan of care.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of policies and clinical records, as well as staff interviews, it was determined that the facility failed to routinely conduct care plan meetings and invite the resident or interested family member to attend for two of 26 residents reviewed (Residents 3, 20). Findings include: The facility's policy regarding care plan conferences, dated February 19, 2025, indicated that the intent was to promote a care plan conference which ensured that the resident and/or responsible party would have the opportunity to review and participate in the development of the care plan. A quarterly Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 3, dated May 28, 2025, indicated that the resident was understood and understands, required assistance with activities of daily living, and had diagnoses that included Parkinson's. Interview with Resident 3, dated June 17, 2025, at 1:27 p.m., revealed that the resident stated the facility does not conduct care plan meetings with her or invite her responsible party. There was no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-18 · tag F0557 — isolatedHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on a review of facility policies and clinical records, as well as observations and staff interviews, it was determined that the facility failed to maintain the dignity of one of 26 residents reviewed (Resident 45) who had an indwelling urinary catheter (a flexible tube inserted into the bladder to drain urine). Findings include: A facility policy for Quality of Life - Dignity, dated February 19, 2025, indicated that residents shall be treated with dignity and respect at all times. Demeaning practices and standards of care that compromise dignity are prohibited. Staff shall promote dignity and assist residents as needed by helping the resident to keep urinary catheter bags covered. An admission Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 45, dated May 26, 2025, indicated that the resident had moderate cognitive impairment, had an indwelling urinary catheter, and had diagnoses that included neurogenic bladder (lack of bladder control due to brain, spinal cord or nerve problems). Observations of Resident 45 on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-18 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — the official record, unedited, may be distressing
Based on clinical record reviews and staff interviews, it was determined that the facility failed to provide the required notice to the resident or the resident's representative following the end of their Medicare coverage for one of 26 residents reviewed (Resident 44). Findings include: A Skilled Nursing Facility Beneficiary Protection Notification Review form, completed by the facility and dated February 10, 2025, revealed that Medicare coverage for Resident 44 started on January 11, 2025, and that her last covered day was February 12, 2025. The form indicated that the facility initiated discontinuation from Medicare Part A coverage, and that the resident's benefit days were not exhausted. The Advanced Beneficiary Notice of Non-coverage for Resident 44 was not issued. Interview with the Nursing Home Administrator on June 18, 2025, at 12:37 p.m. confirmed that Resident 44 was not provided with an Advanced Beneficiary Notice of Non-coverage as required when their Medicare coverage ended. 28 Pa. Code 201.18(e)(1) Management.
- Potential for harm · D2025-06-18 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of policies and clinical records, as well as staff interviews, it was determined that the facility failed to notify the resident and the resident's representative, in writing regarding the reason for transfer to the hospital and to ensure that a bed-hold notice was provided to the resident's responsible party for two of 26 residents reviewed (Residents 29, 36). Findings include: The facility's policy regarding bed-holds and returns, dated February 19, 2025, indicated that residents and/or representatives are informed (in writing) of the facility and state (if applicable) bed-hold policies. Residents, regardless of payer source are provided written notice about these policies at least twice: notice one well in advance of any transfer (for example, in the admission packet); and notice two at the time of transfer (or if the transfer was an emergency, within 24 hours). An admission Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 29, dated March 25, 2025, indicated that the resident had moderate cognitive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-18 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of clinical records, as well as staff interviews, it was determined that the facility failed to develop individualized care plans for four of 26 residents reviewed (Residents 13, 20, 36, 45). Findings include: A quarterly Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 13, dated May 2, 2025, indicated that the resident was cognitively intact and was frequently incontinent of bowel and bladder. Physician's orders for Resident 13, dated April 21, 2025, included an order for the resident to receive Methenamine Hippurate (an antibiotic) two times a day for preventative measures. A Certified Registered Nurse Practitioner's note, dated April 22, 2025, indicated that Resident 13 had chronic urinary tract infections and was to continue suppressive therapy with Methenamine Hippurate. However, there was no documented evidence that a care plan was developed to address Resident 13's long term antibiotic use. An interview with the Director of Nursing on June 17, 2025, at 1:53 p.m. confirmed that there was no care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-18 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of the Pennsylvania Nurse Practice Act, facility policies, and clinical records, as well as staff interviews, it was determined that the facility failed to obtain a physician's orders for a medication for one of 26 residents reviewed (Resident 13). This deficiency was cited as past non-compliance. Findings include: The Pennsylvania Code, Title 49, Professional and Vocational Standards, State Board of Nursing, 21.11 (a)(1)(2)(4) indicated that the registered nurse was to collect complete and ongoing data to determine nursing care needs, analyze the health status of individuals and compare the data with the norm when determining nursing care needs, and carry out nursing care actions that promote, maintain and restore the well-being of individuals. The facility's policy regarding medication administration, dated February 19, 2025, indicated that medications were to be administered in accordance with the prescriber's orders, including any required time frame. A quarterly Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-18 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of policies, clinical records, and bathing records, as well as staff interviews, it was determined that the facility failed to ensure that residents were provided with showers/baths as scheduled for one of 24 residents reviewed (Resident 5). Findings include: The facility's policy regarding baths/showers, dated February 19, 2025, revealed that staff were to document the date and time that the resident's shower was provided. Staff were to notify the charge nurse or supervisor if the resident refused the shower or bath. An admission Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 5, dated May 26, 2025, revealed that the resident was cognitively intact and was dependent on staff for showers/baths. The resident's care plan, dated June 1, 2025, revealed that staff were to assist her to bathe/shower as needed. Interview with Resident 5 on June 16, 2025, at 10:30 a.m. revealed that she was upset that she was not getting her showers as scheduled. Current bathing records indicated that Resident 5 was to receive a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility policies and clinical records, as well as observations and staff interviews, it was determined that the facility failed to ensure that the resident environment remained as free from accident hazards as possible by failing to complete an air mattress safety assessment to identify potential safety hazards for two of 26 residents reviewed (Residents 20, 36). Findings include: The facility's policy regarding air mattresses, dated February 19, 2025, indicated that support surfaces will be utilized in accordance with manufacturer recommendations (including considerations for contraindications) a schedule for inspection and replacement will be established accordingly. An annual Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 20, dated March 7, 2025, indicated that the resident was understood and understands, required assistance from staff for her daily care needs, and had medical diagnoses that included dementia. Physician's orders for Resident 20, dated June 1, 2025, included an order for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-18 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of policies and clinical records, as well as staff interviews, it was determined that the facility failed to ensure that long-term intravenous catheters were flushed as ordered by the physician for one of 26 residents reviewed (Resident 36). Findings include: The facility's policy regarding flushing intravenous (IV) catheters (a thin tube inserted into a vein and used long-term for the administration of fluids and/or medications), dated February 19, 2025, indicated that the catheter was to be flushed with 10 milliliters of saline (sterile salt water solution) before and after medication administration. A nursing note for Resident 36, dated May 2, 2025, at 4:54 p.m. revealed that he was readmitted to the facility and required IV therapy. Physician's orders, dated May 3, 2025, included an order for the resident to receive 2 grams of IV Meropenem solution (an antibiotic) one time a day on Tuesdays, Thursdays and Saturdays after dialysis for ESBL (Extended-Spectrum Beta-Lactamase- refers to enzymes produced by certain bacteria that make them resistant to many common…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-18 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record reviews, observations, and staff interviews, it was determined that the facility failed to ensure that a resident who needed respiratory care was provided such care consistent with professional standards of practice and the resident's person-centered care plan for one of 26 residents reviewed (Resident 2). Findings include: A quarterly Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 2, dated March 7, 2025, revealed that the resident was understood/understands, required assistance with daily care tasks, had diagnoses that included heart failure and high blood pressure, and required supplemental oxygen. Physician's orders, dated August 29, 2023, included an order for the resident to receive continuous oxygen at a flow rate of 3 liters per minute by nasal cannula (tubes that deliver oxygen into the nostrils). Physician's orders, dated August 29, 2023, included orders to change oxygen tubing and canister every Tuesday night and as needed. Observations on June 15, 2025, at 10:15 a.m. and June 16,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-18 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of policies and clinical records, as well as observations and staff interviews, it was determined that the facility failed to ensure that a safety assessment was completed for side rail/enabler use for one of 26 residents reviewed (Resident 29). Findings include: The facility's policy regarding bed safety, dated February 19, 2025, indicated that the resident's sleeping environment shall be assessed by the interdisciplinary team, considering the resident's safety, medical conditions, comfort, and freedom of movement, as well as input from the resident and family regarding previous sleeping habits and bed environment. To try to prevent deaths/injuries from the beds and related equipment, the facility shall promote the inspection of all beds and related equipment as part of the regular bed safety program to identify risks and problems including potential entrapment risks. A quarterly Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 29, dated March 25, 2025, indicated that the resident was moderately…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-18 · tag F0730 — isolatedObserve each nurse aide's job performance and give regular training.
What the surveyor found here — the official record, unedited, may be distressing
Based on review of nurse aides' dates of hire and their most recent performance review dates, it was determined that the facility failed to complete an annual nurse aide performance evaluation for one of three nurse aides reviewed (Nurse Aide 4). Findings include: A list of nurse aides provided by the facility revealed that based on their months and days of hire, an annual performance evaluation was due in March 2025 for Nurse Aide 4. However, there was no documented evidence that an annual performance evaluation was completed as required for Nurse Aide 4. Interview with the Human Resource director on June 18, 2025, at 1:41 confirmed that she could provide no evidence that an annual performance evaluation was completed as required for Nurse Aide 4. 28 Pa. Code 201.18(e)(1) Management.
- Potential for harm · Dcited before2025-06-18 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility policies, observations, and staff interviews, it was determined that the facility failed to provide a separately-locked, permanently-affixed compartment in the refrigerator for the storage of controlled drugs in one of one medication rooms reviewed. Findings include: The facility's policy regarding controlled substances, dated February 19, 2025, indicated that that controlled substances are separately locked in permanently affixed compartments. Observations in the facility's medication room on the French unit on June 18, 2025, at 7:36 a.m. revealed one locked compartment in the medication refrigerator that was not secured to a shelf and was able to be removed from the refrigerator. This unsecured, locked compartment contained one unopened bottle of liquid Ativan (a controlled medication used to treat anxiety). Interview with Registered Nurse 3 at the time of the observation confirmed that the locked compartment box that contained Ativan was not permanently affixed to the refrigerator. Interview with the Nursing Home Administrator on June 18, 2025, at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-18 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of policies and residents' clinical records, as well as observations and staff interviews, it was determined that the facility failed to ensure that proper hand washing/hand hygiene was completed during wound care and it was determined that the facility failed to follow infection control guidelines from the Centers for Medicare/Medicaid Services (CMS) and the Centers for Disease Control (CDC) to reduce the spread of infections and prevent cross-contamination for one of 26 residents reviewed (Resident 20). Findings include: The facility's policy regarding hand hygiene, dated February 19, 2025, revealed that hand hygiene was to be performed whether or not gloves were worn when/after touching inanimate objects that were likely to be contaminated with microorganisms, and after contact with blood, body fluids, mucous membranes, secretions, or excretions. CDC guidance on isolation precautions and Implementation of Personal Protective Equipment (PPE) use in Nursing Homes to Prevent Spread of Multidrug-Resistant Organisms (MDRO's - bacteria that have become resistant to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-21 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of policies, as well as observations and staff interviews, it was determined that the facility failed to store and prepare food under sanitary conditions. Findings include: The facility's policy for sanitization, dated February 19, 2025, revealed that the food service area was to be maintained in a clean and sanitary manner. All kitchens, kitchen areas, and dining areas were to be kept clean, free from garbage and debris, and protected from rodents and insects. All utensils, counters, shelves, and equipment were to be kept clean, maintained in good repair and free from breaks, corrosions, open seams, cracks, and chipped areas that may affect their use or proper cleaning. Observations in the main kitchen on April 21, 2025, at 9:20 a.m. revealed that two meal serving carts had a build up of food and debris on the lower metal edge in between the bumpers, a large black box (grease trap) located under the three-compartment sink had a large build up of food and debris on the top of the box, and a wall-mounted fan in the corner near the food prep area had a build up of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-22 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of policies, clinical records, and facility grievance/complaint logs, as well as staff interviews, it was determined that the facility failed to ensure that a written copy of the grievance/complaint decision was provided to the resident and/or resident representative for one of four residents reviewed (Resident 1). Findings include: The facility's policy regarding grievances/complaints, dated June 7, 2024, revealed that the resident, or the person filing the grievance and/or complaint on behalf of the resident, will be informed (verbally and in writing) of the findings of the investigation and the actions that will be taken to correct any identified problems. The administrator or designee will make such reports orally within five working days of the filing of the grievance or complaint with the facility. A written summary of the investigation will also be provided to the resident, and a copy will be filed in the business office. The facility's grievance/complaint logs, dated July through October 22, 2024, revealed that Resident 1 filed a verbal grievance/complaint…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-22 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of Pennsylvania's Nurse Practice Act and clinical records, as well as staff interviews, it was determined that the facility failed to clarify a questionable physician's order for one of four residents reviewed (Resident 1). Findings include: The Pennsylvania Code, Title 49, Professional and Vocational Standards, State Board of Nursing, 21.11 (a)(1)(2)(4) indicated that the registered nurse was to collect complete and ongoing data to determine nursing care needs, analyze the health status of individuals and compare the data with the norm when determining nursing care needs, and carry out nursing care actions that promote, maintain and restore the well-being of individuals. Physician's orders for Resident 1, dated August 25, 2024, included an order for the resident to receive the Restorative Nursing (a person-centered program that helps residents in long-term care facilities improve or maintain their ability to live independently and safely) Range of Motion (ROM - the distance and direction a joint can move between its fully extended and flexed positions) program to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-22 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record reviews and staff interviews, it was determined that the facility failed to ensure that residents' clinical records were complete and accurately documented for one of four residents reviewed (Resident 1). Findings include: Physician's orders for Resident 1, dated August 25, 2024, included an order for the resident to receive the Restorative Nursing (a person-centered program that helps residents in long-term care facilities improve or maintain their ability to live independently and safely) Range of Motion (ROM - the distance and direction a joint can move between its fully extended and flexed positions) program to maintain her current upper extremity strength through use of a weighted dowel rod. Restorative Nursing documentation for Resident 1, dated August, September, and October 2024, revealed that staff documented N/A during the 2:00 p.m. to 10:00 p.m. shift on August 27, 2024; documented as N/A during the 6:00 a.m. to 2:00 p.m. shift on September 1, 3, 5, 6, 22, and 29, 2024, and during the 2:00 p.m. to 10:00 p.m. shift on September 2, 3, 6, 9, 14,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-06-13 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — the official record, unedited, may be distressing
Based on review of policies, observations, and staff interviews, it was determined that the facility failed to ensure that food was served under sanitary conditions, in accordance with professional standards for food service safety. Findings include: The facility's policy regarding sanitization, dated June 7, 2024, indicated that the food service area is maintained in a clean sanitary manner. All kitchen areas are kept clean and free from debris. All utensils, counters, shelves and equipment are kept clean and maintained. Observations in the main kitchen on June 13, 2024, at 9:23 a.m. revealed that there was a black, removable substance on the wall near the dishwasher; kitchen shelves, where clean pots and serving pans were kept, had dust and debris on them; and the dish warmer tray had a thick, removable substance on it. Interview with the Dietary Manager on June 13, 2024, at 9:23 a.m. confirmed that the kitchen, the shelving, and kitchen equipment should be clean and free of debris and was not. 28 Pa. Code 211.6(f) Dietary Services.
- Potential for harm · E2024-06-13 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and staff interviews, it was determined that the facility failed to provide a clean and homelike environment for four of 28 residents reviewed (Residents 4, 8, 9, 29). Findings include: Observations of Resident 4's wheelchair on June 10, at 11:42 a.m.; June 11, 2024, at 12:18 p.m.; and June 12, 2024, at 9:00 a.m. revealed that the resident was resting his hand/arm on an oversized right armrest that had a moderate accumulation of removable, dried-on debris. Observations of Resident 8's wheelchair on June 10, 2024, at 11:47 a.m.; June 11, 2024, at 2:16 p.m.; and June 12, 2024, at 11:12 a.m. revealed that the resident's cushioned wheelchair had a moderate to large amount of thick, removable dust/debris on the metal supports under the seat and an accumulation of dirt and sticky debris that caused the seat cushion to stick to the wheelchair seat. Observations of Resident 9's wheelchair on June 10, 2024, at 11:38 a.m.; June 11, 2024, at 1:20 p.m.; and June 12, 2024, at 1:32 p.m. revealed that there was a large amount of removable dust/debris on the wheels and the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-13 · tag F0730 — patternObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of personnel files, as well as staff interviews, it was determined that the facility failed to ensure that nurse aide performance evaluations were completed annually based on hire dates for three of five nurse aides reviewed (Nurse Aides 6, 7, 8). Findings include: The facility's policy regarding performance evaluations, dated June 7, 2024, indicated that job performances of each employee shall be reviewed and evaluated at least annually. A list of nurse aides provided by the facility revealed that Nurse Aide 6 was hired on March 28, 2023, and that she was due for her annual performance evaluation in March 2024. Nurse Aide 7 was hired February 26, 2023, and was due for her annual performance evaluation in February 2024. Nurse Aide 8 was hired April 16, 2023, and was due for her annual performance evaluation in April 2024. There was no documented evidence that the annual performance evaluations were completed as required for Nurse Aides 6, 7, and 8. Interview with the Nursing Home Administrator on June 12, 2024, at 2:40 p.m. confirmed that she could not provide…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-13 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on a review of facility policies and clinical record reviews, as well as staff interviews, it was determined that the facility failed to ensure the accountability of controlled medications (drugs with the potential to be abused) for three of 28 residents reviewed (Residents 2, 11, 20). Findings include: A facility policy regarding administration of pain medication, dated June 7, 2024, indicated that facility staff were to administer pain medication as ordered and to document in the resident's medical record the results of the pain assessment, medication, dose, route of administration, and the result of the medication. A quarterly Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 2, dated May 6, 2024, revealed that the resident was understood and could understand others and was receiving palliative care. Physician's orders for Resident 2, dated January 17, 2024, included an order for the resident to receive 30 milligrams (mg) of MS Contin (Morphine Sulfate - a controlled narcotic) by mouth three times a day related…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-13 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility policies and clinical records, as well as staff interviews, it was determined that the facility failed to document the opportunity to formulate advance directives and failed to document the resident's decision to accept or decline assistance to formulate advance directives for four of 28 residents reviewed (Residents 6, 26, 34, 41). Findings include: The facility's policy regarding advance directives (instructions regarding the provision of health care and life sustaining measures when the resident is incapacitated), dated June 7, 2024, indicated that upon admission, the resident will be provided with written information concerning the right to refuse or accept medical or surgical treatment and to formulate an advance directive if he or she chooses to do so. Information about whether or not the resident has executed an advance directive shall be displayed prominently in the medical record. If the resident indicated that he or she has not established advance directives, the facility staff will offer assistance in establishing advance directives. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-13 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility policies and clinical records, as well as staff interviews, it was determined that the facility failed to ensure that notices of Medicare non-coverage were issued timely for two of three discharged residents reviewed (Residents 44, 45). Findings included: The facility's policy regarding notices of Medicare non-coverage, dated June 7, 2024, indicated that Skilled Nursing Facility Beneficiary Notices will be issued following the Medicare Claims Processing Manual Chapter 30 Section 260 with the purpose to inform beneficiaries on the Medicare covered services ending and how to request an appeal. A nursing note for Resident 44, dated May 1, 2024, at 11:20 a.m. revealed that she was discharged home. There was no documented evidence that Resident 44 was issued a notice of Medicare non-coverage prior to the end her of Medicare coverage. A nursing note for Resident 45, dated February 28, 2024, at 7:16 p.m. revealed that she was discharged . There was no documented evidence that Resident 45 was issued a notice of Medicare non-coverage prior to the end her of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-13 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of policies and personnel files, as well as staff interviews, it was determined that the facility failed to ensure that the status of nursing licenses was checked with the State Board of Nursing for one of two nurses reviewed (Registered Nurse 4) and failed to complete a Nurse Aide Registry verification for one of three nurse aides reviewed (Nurse Aide 5). Findings include: The facility's policy regarding abuse prevention program, dated June 7, 2024, indicated that the facility would conduct employee background checks and would not knowingly employ or otherwise engage any individuals who have had a finding entered into the State Nurse Aide Registry concerning abuse, neglect, exploitation, mistreatment of residents or misappropriation of their property; or have a disciplinary action in effect against his or her professional license by a state licensure body as a result finding of abuse, neglect, exploitation, mistreatment of residents or misappropriation of resident property. The personnel file for Registered Nurse 4 revealed a start date of March 12, 2024. However,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-13 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of policies and clinical records, as well as staff interviews, it was determined that the facility failed to notify the resident, the resident's representative, and the state long-term care ombudsman in writing regarding the reason for transfer to the hospital for two of 28 residents reviewed (Residents 6, 26). Findings include: The facility's policy regarding transfer or discharge, dated June 7, 2024, indicated that the facility would provide written notification to inform residents, residents' representatives, and the state long-term care ombudsman of hospitalization. A quarterly Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 6, dated May 30, 2024, indicated that the resident was cognitively intact, required extensive assistance from staff for daily care needs, and had a diagnosis of chronic congestive heart failure. Nursing notes for Resident 6, dated February 21, 2024, indicated that the resident was transferred to the hospital on that date. There was no documented evidence that written notification…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-13 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of policies and clinical records, as well as staff interviews, it was determined that the facility failed to ensure that a bed-hold notice was provided to the resident's responsible party for two of 28 residents reviewed (Residents 6, 26) who were transferred to the hospital. Findings include: The facility's policy regarding bed-hold notices, dated June 7, 2024, indicated that the facility would provide notification to inform residents and/or the resident's representative of their rights regarding holding the resident's current bed in the facility when a resident must be hospitalized or temporarily leaves the facility for medical or therapeutic reasons. A quarterly Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 6, dated May 30, 2024, indicated that the resident was cognitively intact, required extensive assistance from staff for daily care needs, and had a diagnosis of chronic congestive heart failure. Nursing notes for Resident 6, dated February 21, 2024, indicated that the resident was transferred to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-13 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policies and clinical records, as well as staff interviews, it was determined that the facility failed to ensure that a baseline care plan was developed that included resident-specific information necessary to properly care for one of 28 residents reviewed (Resident 242). Findings include: The facility's policy for baseline care plans (includes the minimum healthcare information necessary to properly care for a resident), dated June 7, 2024, indicated that a baseline care plan would be developed within 48 hours of the resident's admission. The baseline care plan would be used until the staff conducts the comprehensive assessment and develops an interdisciplinary person-centered care plan. An admission Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 242, dated June 7, 2024, revealed that the resident was admitted on [DATE], was understood, was able to understand others, required assistance with care needs, was taking an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-13 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of clinical records, as well as staff interviews, it was determined that the facility failed to ensure that physician's orders were followed for one of 28 residents reviewed (Resident 41). Findings include: An admission Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 41, dated June 10, 2024, revealed that the resident was understood, understands, and required assistance from staff for daily care needs. Physician's orders for Resident 41, dated June 5, 2024, included an order to cleanse the right shin with normal saline, pat dry with ABD (a gauze pad used to treat large wounds), and wrap with rolled gauze. Observations on June 10, 2024, at 11:15 a.m. and June 11, 2024, at 1:15 p.m. revealed that Resident 41 did not have a wrap on her right leg. Resident 41 stated that she did not think the wraps had been discontinued. Review of Resident 41's Treatment Administration Record (TAR) for June 2024 revealed that the order for the leg wrap was still an active order and that the wrap was signed off as being…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-13 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record reviews, observations, and staff interviews, it was determined that the facility failed to ensure that pressure-relieving interventions were in place as care planned for one of 28 residents reviewed (Resident 4) who was at risk for pressure ulcers. Findings include: The facility's policy regarding mobility and skin integrity, dated June 7, 2024, indicated that any protective device should be provided as established by the physician. A quarterly Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 4, dated May 9, 2024, indicated that the resident was severely cognitively impaired, dependent on staff for care, had limited range of motion of the upper and lower extremities on both sides, and had diagnoses that included cerebral palsy (a disorder of muscle tone and exaggerated reflexes) with right hand and leg contractures. Physician's orders, dated April 30, 2024, included an order for the resident to have a right palm guard splint (a type of cushioned barrier between the fingers and the palm to prevent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility policies and clinical records, as well as observations and staff interviews, it was determined that the facility failed to complete safety assessments for one of 28 residents reviewed (Resident 11) and failed to provide safe transport in a wheelchair for one of 28 residents reviewed (Resident 26). Findings include: The facility's policy for bed safety, dated June 7, 2024, indicated that the resident's sleeping environment shall be assessed by the interdisciplinary team considering the resident's safety, medical conditions, comfort and freedom of movement to try to prevent deaths or injuries from the beds and related equipment (including mattress). A significant change Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 11, dated May 23, 2024, revealed that the resident was cognitively impaired, required assistance from staff for his daily care needs, and had a Stage 4 pressure ulcer (pressure wound with full thickness tissue loss with exposed bone, tendon or muscle). Physician's orders for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-13 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of policies and clinical records, as well as observations and staff interviews, it was determined that the facility failed to ensure that residents received oxygen as ordered by the physician for one of 28 residents reviewed (Resident 2). Findings include: The facility's policy regarding oxygen therapy, dated June 7, 2024, indicated that oxygen was to be administered in accordance with physician's orders. A quarterly Minimum data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 2, dated May 6, 2024, revealed that the resident was cognitively intact and had diagnoses that included atrial fibrillation (an irregular heart rate causing poor blood flow) and heart failure (a condition in which the heart does not pump blood as well as it should). Resident 2's care plan, dated May 20, 2024, indicated that she had difficulty breathing related to cardiac disease. Physician's orders for Resident 2, dated August 29, 2023, included an order for the resident to receive continuous oxygen at a flow rate of 3 liters per minute via…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-13 · tag F0699 — isolatedProvide care or services that was trauma informed and/or culturally competent.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review and staff interview, it was determined that the facility failed to ensure that residents were assessed and received trauma-informed care to eliminate or mitigate triggers for residents with the diagnosis of Post Traumatic Stress Disorder (PTSD) (a mental and behavioral disorder that develops related to a terrifying event) for one of 28 residents reviewed (Resident 2). Findings include: A quarterly Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 2, dated May, 2024, indicated that the resident was cognitively intact, required assistance from staff for daily care needs, and had diagnoses that included schizophrenia and post-traumatic stress disorder (PTSD). A review of Resident 2's care plan, revised on May 20, 2024, indicated that the resident had PTSD and anxiety. There was no documented evidence the facility identified Resident 2's specific triggers that could re-traumatize the resident or implement measures as to how facility staff could prevent or minimize triggers from occurring.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-13 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on a review of facility policies and clinical records, as well as observations and staff interviews, it was determined that the facility failed to label multi-dose containers of medications with the date they were opened in one of one medication carts observed (Colonial Wing). Findings include: The facility's policy regarding medication labeling and storage, dated June 7, 2024, revealed that multi-dose medications that have been opened or accessed are to be dated and discarded within 28 days unless the manufacturer specifies a shorter or longer date for the open medication. Observations of the Colonial Wing medication cart on June 10, 2024, at 12:24 p.m. revealed one opened and undated vial of Levemir insulin, one opened and undated vial of glargine insulin, and one opened and undated bottle of .005 percent Latanoprost solution eye drops. Interview with Registered Nurse 3 on June 10, 2024, at 12:30 p.m. confirmed that the insulin vials and bottle of eye drops should have been dated with the date they were opened. Interview with the Nursing Home Administrator on June 10, 2024,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-13 · tag F0801 — isolatedEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — the official record, unedited, may be distressing
Based on observations and staff interviews, it was determined that the facility failed to employ a full-time qualified dietitian. Findings include: Interview with the facility's Dietary Manager on June 10, 2024, at 9:14 a.m. revealed that the facility did not have a qualified dietician on staff as of May 20, 2024, when the previous dietician's employment ended. Interview with the Nursing Home Administrator on June 13, 2024, at 10:45 a.m. confirmed that the facility did not have a dietician or a dietician consultant employed as of June 13, 2024. 28 Pa Code 201.18(e)(1)(6) Management. 28 Pa. Code 211.6(c)(d) Dietary Services.
- Potential for harm · Dcited before2024-06-13 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record reviews and staff interviews, it was determined that the facility failed to ensure that clinical records were complete and accurately documented for one of 28 residents reviewed (Resident 2). Findings include: The facility policy, dated June 7, 2024, indicated that documentation would be complete and accurate. A quarterly Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 2, dated May 6, 2024, revealed that the resident was cognitively intact, required the extensive assistance of two staff for daily care tasks, and had diagnoses that included heart failure and diabetes. Physician's orders for Resident 2, dated November 7, 2023, included an order to clean the reddened area on the right lower back with wound cleanser, pat dry, and apply a hydrocolloid (breathable) dressing every third day and every shift as needed. Observations on June 13, 2024, at 2:10 p.m. of Resident 2's right lower back revealed that there was no reddened area or dressing noted. Review of the June 2024 Treatment Administration…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-13 · tag F0849 — isolatedArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility policies and clinical records, as well as staff interviews, it was determined that the facility failed to obtain the required information from the contracted hospice provider for one of one hospice residents reviewed (Resident 11). Findings include: The facility's policy regarding the hospice program, dated June 7, 2024, indicated that facility was responsible for obtaining the hospice election of benefits form (a form signed to indicate that the individual waives all rights to traditional Medicare Part A payments for treatment related to the terminal illness) and the certification of terminal illness form (to certify a person's terminal diagnosis and life expectancy of six months or less) from the hospice provider (provider of end-of-life services) A significant change Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 11, dated May 23, 2024, revealed that the resident was cognitively impaired, required assistance from staff for his daily care needs, and was receiving hospice services.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-13 · tag F0867 — failed to act on quality-improvement findings — isolatedSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of the facility's plans of correction for previous surveys, and the results of the current survey, it was determined that the facility's Quality Assurance Performance Improvement (QAPI) committee failed to correct quality deficiencies and ensure that plans to improve the delivery of care and services effectively addressed recurring deficiencies. Findings include: The facility's deficiencies and plans of correction for a State Survey and Certification (Department of Health) survey ending August 30, 2023, revealed that the facility developed plans of correction that included development and implementation of abuse and neglect polices, quality of care, and pharmacy services. The results of the current survey, ending June 13, 2024, identified repeated deficiencies related development and implementation of abuse and neglect polices, quality of care, and pharmacy services. The facility's plan of correction for a deficiency regarding development and implementation of abuse and neglect policies, cited during the survey ending August 30, 2023, revealed that the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-13 · tag F0947 — failed to train nurse aides adequately — isolatedEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of a list of nurse aides currently employed by the facility, including their hire dates and training hours, as well as staff interviews, it was determined that the facility failed to ensure that nurse aides had 12 hours of in-service training annually for two of three nurse aides reviewed (Nurse Aide 6, Nurse Aide 7), and failed to ensure that nurse aides received annual in-service training regarding abuse and dementia for one of three nurse aides reviewed (Nurse Aide 6). Findings include: The facility's policy regarding in-services, dated June 7, 2024, indicated that the facility was mandated to ensure that all employees receive training hours required within state and federal guidelines. A list of nurse aides provided by the facility revealed that based on their months and days of hire: Nurse Aide 6 should have received at least 12 hours of in-service training between March 28, 2023, and March 28, 2024. However, there was no documented evidence that she received at least 12 hours of in-service training as required. Nurse Aide 7 should have received at least 12…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-29 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of policies, clinical records, and facility grievance forms, as well as staff interviews, it was determined that the facility had no documented evidence of the steps taken to investigate the grievance, a summary of the pertinent findings or conclusion regarding the resident's concerns, or any corrective action taken or to be taken by the facility as a result of the grievance for one of five residents reviewed (Resident 1). Findings include: The facility's grievance policy, dated December 18, 2023, indicated that all grievances and complaints filed with the facility would be investigated and corrective actions would be taken to resolve the grievance(s). The investigation and report would include, as applicable: the date and time of the alleged incident; the circumstances surrounding the alleged incident; the location of the alleged incident; the names of any witnesses and their accounts of the alleged incident; the resident's account of the alleged incident; the employee's account of the alleged incident; accounts of any other individuals involved; and recommendations…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-30 · tag F0694 — patternProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of policies and clinical records, as well as staff interviews, it was determined that the facility failed to ensure that an intravenous line was flushed in accordance with professional standards for three of 25 residents reviewed (Residents 24, 27, 39) and failed to ensure that physician's orders were followed for intravenous line care for one of 25 residents reviewed (Resident 39). Findings include: The facility's policy regarding flushing of central venous (a thin, flexible tube (catheter) that is placed into the large vein above the heart for the administration of fluids and/or medications) and midline (catheter inserted in the upper arm for the administration of fluids and/or medications) catheters, dated December 21, 2022, revealed that staff were to flush catheters at regular intervals to maintain patency and before and after the following: administration of intermittent solutions, administration of medications, administration of blood or blood products, obtaining blood samples, and/or converting from continuous to intermittent therapies. The diagnosis record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-30 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record reviews and staff interviews, it was determined that the facility failed to maintain a complete and accurate accounting of controlled medications (medications with the potential to be abused) for two of 25 residents reviewed (Residents 24, 35). Findings include: The facility's policy for controlled medications, dated December 21, 2023, indicated that when a controlled medication is administered, the licensed nurse administering the medication immediately enters the date and time of administration, amount administered, and the signature of the nurse administering the dose after the medication is actually administered. A diagnosis record for Resident 24, dated June 22, 2023, had diagnoses that included neuropathy (weakness numbness and pain from nerve damage), pneumonia, fracture of the upper left arm, pain disorder with psychological factors, depression and anxiety. A significant change Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 24, dated July 5, 2023, revealed that she was alert and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-30 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on a review of facility policies, as well as interviews with residents and a meal test tray, it was determined that the facility failed to serve food items that were palatable and at proper temperatures. Findings include: The facility's policy for food preparation and service, dated December 21, 2022, indicated that fresh, frozen or canned foods are cooked to a holding temperature of 135 degrees Fahrenheit and the proper hot and cold temperatures are to maintained during food distribution. An interview with a group of residents on August 28, 2023 at 3:00 p.m. revealed a concern about food being cold when served in the dining room and that it is not always good. Observations on August 30, 2023, at 11:57 a.m. in the dietary department revealed that the broccoli was in a vented steam table pan with another pan underneath it that had water in it and the container was sitting on the stove griddle area. The stove temperature controls were noted to be in the off position. The last resident was served their lunch meal at 12:09 p.m. in the dining room. Temperatures of the test tray on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-30 · tag F0577 — isolatedAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of the facility's admission packet, as well as observations and staff interviews, it was determined that the facility failed to ensure that the results of all recent surveys conducted by state surveyors (Department of Health) were made accessible for residents to review without asking for staff assistance. Findings Include: A facility policy regarding examination of survey results, dated December 21, 2022, revealed that a copy of the most recent survey, including any subsequent extended surveys, follow-up revisits reports, along with state approved plans of correction of noted deficiencies, would be maintained in a three-ring binder located in an area frequented by most residents, such as the main lobby or resident activity room. An interview with a group of residents on August 28, 2023, at 3:00 p.m. indicated that the results of the state inspection surveys were available in the lobby. However the lobby door was locked, and the results were not accessible to residents to read without asking for facility staff assistance to open the door. Observations during the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-30 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of policies and personnel files, as well as staff interviews, it was determined that the facility failed to complete a nurse aide registry verification upon hire for one of two nurse aides reviewed (Nurse Aide 1) and failed to complete a licensed practical nurse (LPN) license check prior to hire for one of one licensed practical nurses reviewed (LPN 2). Findings include: The facility's policy regarding background screening investigations, dated December 21, 2022, revealed that the purpose of the policy was to ensure the Director of Personnel, or designee, would conduct background checks, reference checks, and criminal conviction checks on all potential direct access employees and contractors. Background and criminal checks were to be initiated within two days of an offer of employment or contract agreement and completed prior to employment. Applicants for a position of nurse assistant would have the state nurse aide registry contacted to determine any findings of abuse, neglect, mistreatment of individuals, and/or theft of property, and the check would be entered…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-30 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of policies and clinical records, as well as staff interviews, it was determined that the facility failed to ensure that care plans were updated to reflect changes in residents' care needs for two of 25 residents reviewed (Residents 8, 27). Findings include: The facility's policy regarding care plans, dated December 21, 2022, indicated that the facility was responsible for the development of an individualized comprehensive care plan for each resident. A significant change comprehensive Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 8, dated August 6, 2023, revealed that the resident was understood and could understand, was cognitively intact, required extensive assistance from staff for her daily care tasks, and had a diagnoses that included respiratory failure, chronic obstructive pulmonary disease (COPD - impaired air flow in lungs), and used oxygen therapy. A care plan for Resident 8, dated April 30, 2021, revealed that the resident had respiratory impairment and staff was to provide oxygen at two…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-30 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on the review of facility policies and clinical records, as well as staff interviews, it was determined that the facility failed to ensure that the physician order for daily weights was followed for one of the 25 residents reviewed (Resident 8) and failed to ensure medications were provided as ordered for one of the 25 residents reviewed (Resident 24). Findings include: The facility policy for documentation of medication orders, dated December 21, 2022, indicated that when recording treatment orders, specify the treatment, frequency, and duration of the treatment. A significant change Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 8, dated August 6, 2023, revealed that the resident was understood and understands, was cognitively intact, required extensive assistance from staff for her daily care tasks, and had a diagnosis which included respiratory failure, chronic obstructive pulmonary disease (COPD - impaired air flow in lungs), and congestive heart failure. Physician's orders for Resident 8, dated August 18,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-30 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of clinical records, as well as staff interviews, it was determined that the facility failed to ensure that physician's orders were followed for an indwelling urinary catheter for one of 25 residents reviewed (Resident 25) who had a indwelling urinary catheter. Findings include: A quarterly Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 27, dated June 5, 2023, revealed that the resident usually understood, usually understands, required extensive assistance from staff for his daily care tasks, and had an indwelling urinary catheter. Physician's orders for Resident 27, dated June 12, 2023, included an order for staff to check the patency and output from the resident's left nephroureteral catheter (a tube inserted directly into the kidney. The tube then drains urine from the kidney into a collection bag outside of the body) every shift. Resident 27's Treatment Administration Record, dated June, July, and August 2023, revealed that there was no documented evidence that the resident's nephroureteral tube's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-02 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of Pennsylvania's Nursing Practice Act, facility policies, and clinical records, as well as staff interviews, it was determined that the facility failed to ensure that an assessment was completed by a professional (registered) nurse after a fall occurred for one of seven residents reviewed (Resident 5). Findings include: The Pennsylvania Code, Title 49, Professional and Vocational Standards, State Board of Nursing, 21.11 (a)(1)(2)(4) indicated that the registered nurse was to collect complete and ongoing data to determine nursing care needs, analyze the health status of individuals and compare the data with the norm when determining nursing care needs, and carry out nursing care actions that promote, maintain, and restore the well-being of individuals. The facility's policy for change in condition, dated December 21, 2022, indicated that the nurse will record in the resident's medical record information relative to changes in the resident's medical/mental condition or status. A quarterly Minimum Data Set (MDS) assessment (a mandated assessment of a resident's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of policies, clinical records, and facility investigation reports, as well as staff interviews, it was determined that the facility failed to ensure that assistance devices to prevent accidents or injury were in place as care planned for one of seven residents reviewed (Resident 7) who was at risk for falls. Findings include: The facility's policy regarding managing falls and fall risks, dated December 21, 2022, indicated that in conjunction with the attending physician, staff will identify and implement relevant interventions to try to minimize serious consequences of falling. A quarterly MDS assessment for Resident 7, dated May 12, 2023, indicated that the resident was cognitively impaired, required extensive assistance from staff with daily care tasks, and had diagnoses that included schizophrenia (disorder that affects a person's ability to think, feel, and behave clearly). A care plan for Resident 7, dated March 27, 2023, revealed that the resident was at risk for falls due to medication side effects, a history of falls, and weakness. Review of a facility fall…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-02 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility policies and clinical records, as well as resident and staff interviews, it was determined that the facility failed to maintain clinical records that were complete and accurately documented for one of seven residents reviewed (Resident 6). Findings include: The facility policy for change in condition, dated December 21, 2022, indicated that the nurse will record in the resident's medical record information relative to changes in the resident's medical/mental condition or status. A quarterly Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs)for Resident 7, dated May 26, 2023, revealed that the resident was cognitively intact, required limited assistance from staff for personal care needs, and had diagnoses that included Multiple Sclerosis (disease that affects the central nervous system). A review of a facility incident report investigation (which is not part of the clinical record) for Resident 6, dated July 14, 2023, at 2:00 p.m. revealed that the resident had a fall in her bathroom. There was no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to CORE HEALTHCARE — 7 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 2.1 | -0.1 vs chain |
| Health inspection | 1 of 5 | 1.9 | -0.9 vs chain |
| Staffing | 2 of 5 | 2.1 | -0.1 vs chain |
| Quality measures | 5 of 5 | 3.7 | +1.3 vs chain |
The other 6 homes this chain runs (chain average 2.1★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| CORE PENNSYLVANIA HOLDCO LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 12/13/2024 |
| EISEN, JOSHUA | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 12/13/2024 |
| RAINTREE CONSULTING GROUP LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 12/13/2024 |
| HANDWERK, AMY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 12/13/2024 |
| SHIPLEY, RACHEL | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 12/13/2024 |
CMS files one row per role, so the 9 rows in the source record cover these 5 parties — each is shown once here with every role it holds. Nothing is omitted.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 73% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.2M paid to related parties — landlords or management companies under common ownership — equal to about 19% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in PA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Pennsylvania Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 395646. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-06-18, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.