Bella Terra St George (Black Rock Health and Rehab
178 South 1200 East, St. George, UT 84790 · For profit - Limited Liability company · 149 certified beds · (435) 688-1207 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has abuse, neglect, or exploitation citations (F0600, F0602, F0603) — most recent Nov 2024
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (64) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $81,346 in federal fines (most recent 2024-11-08)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (2/5)
- nursing-staff turnover (65%) runs well above the national median (45%)
- about 27% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 13.8% | 11.3% | 15.4% | better |
| Long-stay residents who lose too much weight | 1.7% | 3.4% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.4% | 0.7% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 1.2% | 1.8% | 2.0% | better |
| Long-stay residents with depressive symptoms | 24.2% | 16.5% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 4.2% | 2.5% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 12.8% | 15.1% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 23.2% | 25.3% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 98.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 6.9% | 3.9% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 26.4% | 21.5% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 18.0% | 14.2% | 17.1% | typical |
| Short-stay residents who newly got an antipsychotic medication | 1.9% | 0.9% | 1.4% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.09 | 1.25 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 2.42 | 1.43 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.07 therapist hours per resident per day in 2026Q1 — more than 4% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 10% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 149 beds and averages 73.7 residents a day — about 49% occupied, or roughly 75 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.99 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.62 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.73 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.58 hrs/resident/day on weekends vs 3.15 on weekdays — 18% thinner on weekends. RN hours go from 0.64 to 0.55 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 65% is well above the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
64 citations, most serious first. The 22 most serious are shown; the remaining 42 are one tap away and print in full.
- Immediate jeopardy · J2024-11-13 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, it was determined for 7 out of 65 sampled residents that the facility did not ensure that each resident had the right to be free from abuse and neglect. Specifically, residents were not assessed for the capacity to consent to a sexual relationship. This was cited at an immediate jeopardy level, Another resident experienced unwanted sexual contact from another resident. In addition, a resident without capacity was able to leave the facility against medical advice and was charged with trespassing. The last 2 examples were cited at a harm level. Resident identifiers: 6, 49, 54, 67, 121, 319, 419. Findings included: Notice: On 11/7/24 at 7:15 PM, Immediate Jeopardy (IJ) was identified when the facility failed to implement Centers for Medicare and Medicaid Services recommended practices to prevent various forms of abuse. Notice of the IJ was given verbally and in writing to the facility Administrator, Director of Nursing, Regional [NAME] President, [NAME] President of Clinicals,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · H2024-11-13 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation and record review it was determined, for 7 of 65 sampled residents, that the facility did not have sufficient nursing staff with the appropriate competencies and skills sets to provide nursing and related services to assure resident safety and attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident, as determined by resident assessments and individual plans of care and considering the number, acuity and diagnoses of the facility's resident population in accordance with the facility assessment. Specifically, a resident was soiled and calling for help, incontinence cares were not being completed every 2 hours, showers were not provided to residents, there were complaints of staff not answering call lights and resident council minutes revealed complaints of not enough staff. Resident identifiers: 15, 26, 27, 49, 52, 55, 60 and 120. Findings included: 1. Resident 60 was admitted to the facility on [DATE] with diagnoses which included…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · H2024-11-13 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review it was determined that the facility did not have sufficient nursing staff with the appropriate competencies and skills set to provide nursing and related services to assure resident safety and attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident. Specifically, inadequate oversight by the Director of Nursing resulted in multiple system failures in resident care areas which placed residents at harm. Resident identifiers: 1, 3, 4, 5, 9, 10, 13, 15, 16, 20, 26, 27, 28, 29, 32, 34, 38, 45, 46, 49, 51, 52, 53, 55, 57, 61, 65, 120, 269, and 371. Findings included: 1. Based on interviews and record review, for 8 of 65 sampled residents, the facility did not develop and implement a comprehensive person-centered care plan consistent with the resident's rights that included measurable objectives and timeframes to meet a resident's medical, nursing, mental, and psychosocial needs that were identified in the comprehensive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · H2024-11-13 · tag F0835 — failed to run the facility competently — patternAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review it was determined, for 45 out of 65 sampled residents, that the facility was not administered in a manner that enabled it to use its resources effectively and efficiently to attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident. Specifically, deficient practice identified during the survey regarding abuse was found to have occurred at an Immediate Jeopardy level. Additionally, deficient practice identified during the survey regarding involuntary seclusion, pressure ulcers, accident hazards, bowel and bladder incontinence, sufficient staffing, competent nursing staff, behavioral health services and sufficient dietary personnel were found to have occurred at a harm level. Resident identifiers: 1, 3, 4, 5, 6, 9,10, 13, 14, 15, 16, 18, 20, 22, 24, 26, 27, 28, 29, 30, 32, 34, 36, 38, 44, 45, 46, 49, 50, 51, 52, 53, 54, 55, 57, 60, 61, 65, 67, 120, 121, 269, 319, 371, and 419. Findings included: 1. Based on interview and record review, it was determined for 7 out of 65 sampled residents…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · H2024-11-13 · tag F0867 — failed to act on quality-improvement findings — patternSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, observation and record review, the facility did not ensure that policies were established and implemented to ensure that identified quality deficiencies were corrected. Specifically, multiple areas of immediate jeopardy and harm were identified. In addition, multiple areas of non compliance were cited on the previous survey and again during the current recertification survey. Resident identifiers: 1, 3, 4, 5, 6, 9,10, 13, 14, 15, 16, 18, 20, 22, 24, 26, 27, 28, 29, 30, 32, 34, 36, 38, 44, 45, 46, 49, 50, 51, 52, 53, 54, 55, 57, 60, 61, 65, 67, 120, 121, 269, 319, 371, and 419. Findings included: 1. Based on interview and record review, it was determined for 7 out of 65 sampled residents that the facility did not ensure that each resident had the right to be free from abuse and neglect. Specifically, residents were not assessed for the capacity to consent to a sexual relationship. This was cited at an immediate jeopardy level, Another resident experienced unwanted sexual contact from another resident. In addition, a resident without capacity was able to leave the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-11-13 · tag F0603 — failed to not confine residents against their will — isolatedProtect each resident from separation (from other residents, his/her room, or confinement to his/her room).
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 1 of 65 sampled residents, that the facility failed to ensure the resident was free from abuse, neglect, misappropriation of resident property, and exploitation as defined in this subpart. This includes but is not limited to freedom from corporal punishment, involuntary seclusion and any physical or chemical restraint not required to treat the resident's medical symptoms. Specifically, a resident was relocated to the locked memory care unit for not following the smoking policy. Resident identifier: 46. Findings included: Resident 46 was admitted to the facility on [DATE] with diagnoses which included hemiplegia and hemiparesis following cerebral infarction affecting right dominant side, muscle weakness, aphasia, cognitive communication deficit, chronic obstructive pulmonary disease with acute exacerbation, lack of coordination, acute kidney failure, major depressive disorder and anxiety. On 11/4/24 at 2:20 PM, an observation was made of resident 46 in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-11-13 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview it was determined, for 1 of 65 sampled residents, based on the comprehensive assessment of a resident the facility did not ensure that a resident with a pressure ulcer received the necessary treatment and services, consistent with professional standards of practice, to promote healing, prevent infection and prevent new ulcers from developing. Specifically a resident's wound Vacuum-Assisted Closure (VAC) was not working for approximately 24 hours and the physician was not notified until the resident was somnolent. Resident identifier: 371. Findings included: Resident 371 was admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses which included paraplegia, cognitive communication deficit, and pressure ulcer of sacral region. Resident 371's medical record was reviewed 11/12/24 through 11/13/24. An admission Minimum Data Set (MDS) dated [DATE] revealed resident 371 had a Brief Interview of Mental Status (BIMS) score of 11 which suggested moderate cognitive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-11-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, it was determined for 5 of 65 sampled residents that the facility failed to ensure that the resident environment remained as free of accident hazards as was possible; and that each resident received adequate supervision and assistance devices to prevent accidents. Specifically, a resident fell as a result of the use of damaged medical equipment; no updated interventions were implemented after resident falls, with one resident having sustained a major injury; neurological assessments were not completed after falls and a call light was not within reach. Resident identifiers: 1, 5, 13, 18, 51, 52 and 60. Findings included: Harm 1. Resident 5 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included quadriplegia, dysphagia, chronic kidney disease, chronic obstructive pulmonary disease, paralysis of vocal cords and larynx, congestive heart failure, and major depressive disorder. Resident 5's medical record was reviewed 11/3/24…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-11-13 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, for 3 of 65 sampled residents, the facility did not ensure a resident who was continent of bladder and bowel on admission received services and assistance to maintain continence unless his or her clinical condition is or became such that continence was not possible to maintained. Specifically, a resident had a urine analysis (UA) obtained and 12 days later staff obtained the results and treatment was started for a urinary tract infection (UTI). The resident complained of flank pain during the 12 days and was administered Tylenol. Another resident was occasionally incontinent of bladder upon admission was not provided a bladder retraining program. In addition, the same resident was observed to have a call light on for 8 minutes, yelling for help, and another resident found staff to clean him up after having a bowel movement. Those 2 examples will be cited at a harm level. Another resident had an antibiotic for a UTI discontinued prior to finishing the course of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-11-13 · tag F0740 — failed to provide behavioral / mental-health care — isolatedEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 1 of 65 sampled residents, the facility did not provide the necessary behavioral health care and services to attain or maintain the highest practical physical, mental, and psychosocial well-being. Behavioral health encompasses a resident's whole emotional and mental well-being. Specifically, a resident with a history of suicidal ideation's had a traumatic life event occur with no behavioral health services provided. The resident was found to have taken 4 to 5 bottles of Tylenol and was sent to the emergency room for an overdose. Resident identifier: 45, 57. Findings include: 1. Resident 57 was admitted to the facility on [DATE] and readmitted on [DATE] and discharged on 11/1/24 with diagnoses which included spondylosis without myelopathy or radiculopathy, lumbosacral region, type 2 diabetes mellitus, morbid obesity, bipolar disorder, major depressive disorder, suicidal ideation's, auditory hallucinations, generalized anxiety disorder and manic episode.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-11-13 · tag F0802 — failed to prepare enough nourishing food — isolatedProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review it was determined, for 17 of 65 sampled residents, that the facility did not employ sufficient staff with the appropriate competencies and skills set to carry out the function of the food and nutrition services, taking into consideration resident assessments, individual plans of care and the number, acuity and diagnoses of the facility's resident population in accordance with the facility assessment. Specifically, meals were observed to be served over an hour later than the posted meal times, a resident was observed to be yelling he was hungry, residents were in the hallways waiting for food, residents were upset in the dining room waiting for meals and residents council minutes revealed complaints of late meals. Resident 16 will be cited at a harm level. Resident identifiers: 9, 13, 14, 16, 22, 24, 26, 27, 30, 32, 36, 38, 44, 50, 52, 55 and 120. Findings included: Posted facility meal time were as follows: Breakfast: 7:30 - 8:30 Lunch: 12:30 - 1:30 Dinner:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-06-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, it was determined, the facility failed to ensure that the resident environment remained as free of accident hazards as was possible and each resident received adequate supervision and assistance devices to prevent accidents. Specifically, for 2 out of 32 sampled residents, a resident that had uncontrolled anxiety and agitation for two months had a fall that resulted in a fracture. This resulted in a finding of harm. In addition, a resident had four falls, did not have preventative interventions in place, and/or adequate supervision to prevent falls. The falls resulted in the resident hitting their head and causing lacerations. Resident identifiers: 47 and 164. Findings included: HARM 1. Resident 164 was admitted to the facility on [DATE] with diagnoses which included, but were not limited to, Parkinson's disease, insomnia, vascular dementia, and osteoporosis without current pathological fracture. Resident 164's medical record was reviewed on 6/26/23. A care plan Focus…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-08 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure that residents did not receive psychotropic drugs pursuant to an as needed (PRN) order unless that medication was necessary to treat a diagnosed specific condition that was documented in the clinical record; and PRN orders for psychotropic drugs were limited to 14 days. Specifically, for 1 out of 32 sampled residents, a resident taking a PRN psychotropic did not have that psychotropic limited to 14 days and the prescribing practitioner did not document their rationale in the resident's medical record for the PRN order to be extended beyond the 14 days. Resident identifier: 8.Findings included: Resident 8 was admitted to the facility on [DATE] with diagnoses which included, but were not limited to, psychophysiologic insomnia, circadian rhythm sleep disorder, insomnia, major depressive disorder, and anxiety disorder.A physician's order dated 11/14/25, documented traZODone HCl [hydrochloride] Oral Tablet 50 MG [milligrams] (Trazodone HCl) Give 1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-08 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure that each resident's drug regimen was free from unnecessary drugs. Specifically, for 2 out of 32 sampled residents, a resident's insulin was administered when it should have been held per the physician ordered parameters, and a resident's Midodrine was administered when it should have been held per the physician ordered parameters. Resident identifiers: 4 and 42.Findings included: 1. Resident 4 was admitted to the facility on [DATE] and re-admitted on [DATE] with diagnosis of type II diabetes mellitus. On 5/5/25, resident 4's physician ordered Insulin Aspart Injection Solution, Inject 16 unit subcutaneously four times a day related to type 2 diabetes mellitus. Hold for blood sugar (BS) less than 150. Resident 4's December 2025 Medication Administration Record (MAR) documented the insulin was administered when it should have been held per the physician ordered parameters on the following dates: a. 12/1/25, PM dose BS 97 b. 12/4/25, AM dose BS 118…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-11-13 · tag F0800 — widespreadProvide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review it was determined, for 30 of 65 sampled residents, that the facility did not provide each resident with a nourishing, palatable, well-balanced diet that met his or her daily nutritional and special dietary needs, taking into consideration the preferences of each resident. Specifically, meals were served late, menus were not meeting nutritional needs, portion sizes were not appropriate, food was not palatable, resident food allergies and preferences were not honored, beverages were not offered between meals, therapeutic diets were not followed, snacks were not provided, adaptive equipment was not provided, and the kitchen was not sanitary. In addition, weights and nutritional assessments were not being completed. Resident identifiers: 1, 3, 5, 4, 9, 10, 12, 13, 14, 15, 16, 22, 24, 26, 27, 28, 29, 30, 32, 36, 38, 44, 49, 50, 52, 53, 55, 60, 65 and 120. Findings include: 1. Based on observation, interview and record review it was determined, for 17 of 65 sampled…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-11-13 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Resident 26 was admitted to the facility on [DATE] with diagnoses which include, but not limited to, facioscapulohumeral muscular dystrophy, unspecified protein-calorie malnutrition, hyperlipidemia, hypomagnesemia, hypo-osmolality and hyponatremia, and weakness. On 11/3/24 at 3:20 PM, an interview was conducted with resident 26. Resident 26 stated that the kitchen used to clean the mugs that residents used on a daily basis. Resident 26 stated that mugs were not getting clean and she began to wash the mugs she received with hand soap prior to using them. Resident 26 stated that washing the mugs in her bathroom sink was difficult due to size and that she purchased her own smaller mugs to use. Resident 26 stated that she purchased dish soap and washed the mugs in her bathroom sink because clean mugs were not provided to her. Based on observation and interview, the facility did not store, prepare, distribute and serve food in accordance with professional standards for food service safety. Specifically, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-11-13 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review it was determined, for 2 of 65 sampled residents, that the facility did not establish and maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment to prevent the development and transmission of communicable diseases and infections. Specifically, observations were made of staff not performing hand hygiene during meal service and medication pass, food was delivered to resident rooms uncovered, and the facility did not have a Legionella prevention and monitoring plan in their water management program. Resident identifiers: 20, 46. Findings included: 1. DINING OBSERVATIONS On 11/03/24 at 1:35 PM, an observation was made of the lunch meal service. Certified Nurse Assistant (CNA) 2 was observed to deliver a lunch tray to room [ROOM NUMBER] A. The tray contained one chicken leg, mashed sweet potatoes, green beans, a roll, and a pie dessert with the chocolate topping melted. The dessert was not covered and was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-11-13 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review it was determined, for 13 out of 65 sampled residents, that the facility did not provide a safe, clean, comfortable, and homelike environment, allowing the residents to use his or her personal belongings to the extent possible. Specifically, residents complained of cold temperatures in their rooms, resident rooms were not cleaned, resident toilets leaked and a toilet seat was loose, a resident sink leaked water, resident showers flooded rooms, holes were found in a residents door, a brown substance was observed on a resident's wall, and resident personal belongings were lost. Resident identifiers: 3, 13, 20, 22, 26, 27, 29, 30, 32, 51, 53, 55, and 120. Findings Included: 1. Resident 53 was admitted to the facility on [DATE] with diagnoses which included, but not limited to, osteomyelitis of vertebra, anxiety disorder, type 1 diabetes mellitus with hyperglycemia, unspecified protein-calorie malnutrition, sepsis, psoas muscle abscess, alcohol abuse, and major…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-11-13 · tag F0585 — failed to handle grievances — patternHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review it was determined, for 2 out of 65 sampled residents, that the facility did not make prompt efforts to resolve grievances. Specifically, residents expressed grievances about missing personal property to staff and there was no resolution to the grievances. Resident identifiers: 29, 51. Findings included: 1. Resident 29 was admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses which included drug induced secondary Parkinsonism, adult failure to thrive, dementia, bipolar disorder, anxiety disorder, drug induced akathisia, suicidal ideation, post-traumatic stress disorder, nephrogenic diabetes insipidus, hyperparathyroidism, chronic kidney disease, schizoaffective disorder, hyperlipidemia, Meniere's disease, non-ST elevation (NSTEMI) myocardial infarction, obstructive sleep apnea, cognitive communication deficit, insomnia, hypertension, and chronic pain. On 11/03/24 at 2:26 PM, an interview was conducted with resident 29. Resident 29 stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-11-13 · tag F0607 — failed to have anti-abuse policies — patternDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined for 5 out of 65 sampled residents, that the facility did not develop and implement written policies and procedures that prohibited and prevented abuse, neglect, and exploitation of residents and misappropriation of resident property. Specifically, facility staff did not conduct capacity to consent to sexual relationships for residents prior to residents engaging in sexual relationships. Resident identifiers: 6, 49, 54, 121 and 319. Findings include: The facility's Abuse Policy revised on 6/11/24, was reviewed and revealed the following: Definitions .3. Sexual abuse: Non-consensual sexual contact of any type with a resident . Abuse Prevention .4. This facility honors a resident's right to engage in consensual sexual relationships. a. A licensed nurse or social worker shall complete the facility's designated assessment in the resident's medical record to determine whether the resident has the capacity to consent upon becoming aware that a resident wishes to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-11-13 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, it was determined for 6 out of 65 sampled residents, that in response to an allegation of abuse, neglect, exploitation, or mistreatment, the facility failed to report immediately, but not later than 2 hours to the other officials including the State Survey Agency (SSA). Specifically, sexual abuse, a fall with a major injury, a fall from a hoyer lift, exploitation of a resident, involuntary seclusion, and an elopment were not reported to the SSA. Resident Identifiers: 5,13, 46, 54, 121, 419 Findings Include: The facility's Abuse Policy and Procedures were reviewed. The following was documented in the policy: .The facility will ensure that all alleged violations involving abuse, neglect, exploitation or mistreatment, including injuries of unknown origin and misappropriation of resident property is reported immediately but no later than 2 hours, after the allegation is made . 1. Resident 54 was admitted to the facility on [DATE] with diagnoses which included, but not limited…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-11-13 · tag F0625 — patternNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 3 out of 65 sampled residents, that the facility did not provide written information to the resident or resident representative the duration of the state bed hold policy, during which the resident was permitted to return and resume residence in the nursing facility. Specifically, residents were transported to the hospital and were not informed of the facility bed hold policy. Resident identifiers: 5, 8, 123. Findings included: 1. Resident 8 was admitted to the facility on [DATE] and readmitted to the facilty on 8/9/24 with diagnoses which included, but not limited to, unspecified intracranial injury with loss of consciousness, human immunodeficiency virus, acute respiratory failure with hypoxia, major depressive disorder, candidal stomatitis, acute kidney failure, unspecified speech disturbance, and history of falling. A review of resident 8's medical record revealed the following: a. On 8/1/23 at 2:43 PM, an alert charting note documented, Late Entry:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 42 citations
- Potential for harm · E2024-11-13 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 1 of 65 sampled residents, that the facility did not accurately assess residents. Specifically, one resident's Minimum Data Set (MDS) assessment did not reflect a discharge to home. Resident identifier: 68. Findings included: Resident 68 was admitted to the facility on [DATE] with diagnoses which included fracture of unspecified part of neck of left femur and subsequent encounter for closed fracture with routine healing. Resident 68's medical record was reviewed 11/3/24 through 11/13/24. A Minimum Data Set (MDS) assessment, dated 8/7/24, indicated a discharge status of, Short-Term General Hospital (acute hospital, IPPS). A Discharge Progress Note, dated 8/7/24 at 12:53 PM, indicated resident was discharged to a private residence. On 11/7/24 at 11:38 AM, an interview was conducted with the MDS Coordinator. The MDS Coordinator stated he did not know why the MDS assessment reflected resident 68 went to the hospital because she was discharged home.
- Potential for harm · Ecited before2024-11-13 · tag F0655 — patternCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 4 out of 65 sampled residents, that the facility did not ensure that baseline care plans were developed and implemented within 48 hours of the resident's admission and contained the minimum information necessary to care for the resident including, but not limited to, initial goals, physician orders, dietary orders, therapy services, social services and Preadmission Screening and Resident Review (PASRR). Specifically, baseline care plans were not completed for residents timely and they did not contain the minimum healthcare information. Resident identifier: 38, 51, 65, and 66. Findings included: 1. Resident 51 was admitted to the facility on [DATE] with diagnoses which included intracerebral hemorrhage, hemiplegia and hemiparesis of left side, neurologic neglect syndrome, chronic kidney disease, hypertension, congestive heart failure, cognitive communication deficit, aphasia, visual loss both eyes, and insomnia. On 1/11/24, resident 51's care plan had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-11-13 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 4. Resident 55 was admitted to the facility on [DATE] with diagnoses which included Parkinson's disease with dyskinesia without mention of fluctuations, chronic obstructive pulmonary disease, type 2 diabtes mellitus, tremor, and personal history of other infectious and parasitic disease. On 11/4/24 at 8:40 AM, an interview was conducted with resident 55. Resident 55 stated he had pain in his back, that radiated down his right side to his groin and left hip. Resident 55 stated he thought it was a pinched nerve but the nurse got a urine sample on 10/28/24. Resident 55 stated he had not heard about the results from his urine and was not sure if he was taking antibiotics. Resident 55 stated the pain from his back to his groin was new. Resident 55 stated that his catheter was removed about a month ago. Resident 55's medcal record was reviwed 11/5/24 thought 11/13/24. Resident 55's Admit/Readmit Screener dated 4/29/24 revealed resident 55 had a catheter when admitted . An admission MDS assessment dated [DATE] revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-11-13 · tag F0676 — failed to keep up residents' daily-living abilities — patternEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 4 of 65 residents sampled, that the facility did not ensure that the resident was given the appropriate treatment and services to maintain or improve their ability to carry out the activities of daily living. Specifically, resident's were not provided bathing/shower assistance, nail care, and incontience care for over 3 hours. Resident identifier: 15, 49, 51 and 60. Findings included: 1. Resident 49 was admitted to the facility on [DATE] with diagnoses which included dementia, psychotic disturbance, mood disturbance and anxiety. On 11/3/24 at 6:44 PM, an interview and observation was made of resident 49. Resident 49 stated he did not get showers as often as he wanted. Resident 49 stated when his roommate showered there was water everywhere because of how poorly the drain for the shower was designed. Resident 49 stated he would like to shower daily, but was only getting showers once per week because of the poorly designed showers. On 11/3/24 through…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-11-13 · tag F0692 — failed to prevent malnutrition and dehydration — patternProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, for 4 of 65 sampled residents, the facility did not ensure residents maintained acceptable parameters of nutritional status. Specifically, residents meal portion sizes were not adequate, residents weights were not obtained and residents nutrition assessments were not being completed. Resident identifiers: 3, 4, 55, 60, and 65. Findings included: 1. Resident 60 was admitted to the facility on [DATE] with diagnoses which included type 2 diabetes mellitus, hypertension, dysphagia, history of falling, constipation and dementia. On 11/3/24 at 4:04 PM, an interview was conducted with resident 60. Resident 60 stated he had not been weighed so he did not know if he had lost weight. Resident 60's medical record was reviewed. Resident 60's weight on 8/26/24 was 170.0 pounds and on 10/6/24 was 178.5 pounds. An admission Nutritional assessment dated [DATE] was in progress and had not been completed by the Registered Dietitian (RD). Progress notes revealed the following…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-11-13 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, it was determined for 5 out of 65 sampled residents, that the facility did not ensure that a resident who used psychotropic drugs was not given these drugs unless the medication was necessary to treat a specific condition as diagnosed and documented in the clinical record. Further, as needed (PRN) orders for psychotropic drugs are limited to 14 days, unless the attending physician or prescribing practitioner believes that it was appropriate for the PRN order to be extended beyond 14 days, and should document their rationale in the resident's medical record and indicate the duration for the PRN order. Specifically, a resident was prescribed an antipsychotic without a supporting diagnosis and no gradual dose reduction was initiated. In addition, residents were given PRN psychotropic medications beyond 14 days, a resident was not monitored for adverse side effects to the psychotropic medication, behaviors were not monitored, and non-pharmacological interventions prior to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-11-13 · tag F0775 — patternKeep complete, dated laboratory records in the resident's record.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, for 7 of 65 sampled residents, the facility did not file in the resident's clinical record laboratory reports that were dated and contained the name and address of the testing laboratory. Specifically, results from laboratory tests completed at outside facilities were not obtained and filed into resident's medical record. Resident identifiers: 1, 2, 13, 50, 52, 54, and 55. Findings included: 1. Resident 13 was admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses that included Hereditary and idiopathic neuropathy, chronic respiratory failure, symptomatic epilepsy and epileptic syndromes with simple partial seizures, morbid obesity, hypertensive heart and chronic kidney disease with heart failure, muscle weakness, major depressive disorder, and chronic pain. Resident 13's medical records were reviewed between 11/3/24 and 11/13/24. On 7/10/24 at 11:01 AM, a general progress note revealed, Phlebotomist was unable to obtain lab draw this morning for CBC…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-11-13 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review it was determined, for 3 of 65 sampled residents, that the facility did not have menus that met the nutrition needs of residents in accordance with established nutritional guidelines. Specifically, menus were not followed and correct portion sizes were not provided to residents. Resident identifiers: 15, 16 and 55. Findings included: 1. On 11/3/24 at 1:15 PM, an initial observation was made in the kitchen. Several additional observations were made in the kitchen between 11/3/24 an 11/13/24. a. On 11/3/24 at 1:15 PM an observation was made of the lunch meal being plated. The meal served included 1 piece of chicken, a 4 ounce (oz) slotted spoon of cubed yams, a 6 oz slotted spoon of green beans, 1 dinner roll with a pat of butter, and a slice of chocolate cream pie, serving size unknown. A review of the spreadsheet for the lunch meal revealed the recipe called for a 1-3 oz piece of chicken, 1-5 oz baked sweet potato, a 4 oz serving of green beans, 1 slice of bread…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-11-13 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review it was determined, for 11 out of 65 sampled residents, that the facility did not provide food prepared by methods that conserve flavor and appearance or provide food and drink that was palatable, attractive, and at an appetizing temperature. Specifically, there were multiple complaints from residents about the quality of food, there were multiple resident council complaints about the flavor of food, and when surveyors pulled a test tray during the lunch meal, the food was found to be lacking in flavor and appearance. Resident identifiers: 9, 12, 16, 22, 26, 27, 28, 32, 50, 55, and 120. Findings included: 1. Observations: On 11/3/24 at 5:48 PM, an observation was made of the kitchen staff plating the dinner meal. The meal consisted of a grilled cheese quesadilla, herbed fettuccini noodles and a green salad. The Dietary Manager (DM) was at the steam table plating the food, cook 2 was putting the meal trays together. The Housekeeping Supervisor (HS) was helping in the kitchen, making salad and cooking the quesadillas. The DM put 2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-11-13 · tag F0806 — failed to honor food preferences — patternEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review it was determined, for 6 of 65 sampled residents, that the facility did not ensure that each resident received the food and drink that accommodated the resident allergies, intolerances, and preferences. Specifically, residents with food allergies and intolerances were served food containing identified allergens, and one resident who was admitted on [DATE] had not been questioned about food allergies until 11/5/24. Resident identifiers: 1, 10, 16, 26, 28, and 38. Findings included: 1. Resident 38 was admitted to the facility on [DATE] with diagnoses that included Parkinson's disease, type 2 diabetes with skin ulcer and neuropathy, cirrhosis of liver, morbid obesity, hemiplegia affecting right dominant side, anxiety disorder, aphasia, major depressive disorder, seizures and dysphagia. On 11/5/24 at 12:38 PM, an interview was conducted with resident 38 who stated he was allergic to onions and was provided a lunch entree that contained onions. Resident 38 stated his…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-11-13 · tag F0807 — failed to offer suitable drinks — patternEnsure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review for 4 of 65 sampled residents, the facility did not ensure each resident received drinks, including water and other liquids, consistent with the residents' needs and preferences and sufficient to maintain resident hydration. Specifically, water was not being provided to residents between meals, residents had to seek out staff to obtain fresh water and resident water mugs were not being cleaned regularly. Resident identifiers: 26, 27, 55 and 120. Findings include: 1. Resident 26 was admitted to the facility on [DATE] with diagnoses which included, but not limited to, facioscapulohumeral muscular dystrophy, unspecified protein-calorie malnutrition, hyperlipidemia, hypomagnesemia, hypo-osmolality and hyponatremia, and weakness. Resident 26's meal ticket revealed an alert to encourage fluids. A review of resident 26's care plan revealed the following: a. Focus: Potential for Health Maintenance related to: Facioscapulohumeral muscular dystrophy, malnutrition,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-11-13 · tag F0809 — failed to serve meals on a reasonable schedule — patternEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review it was determined, for 12 of 65 sampled residents, the facility failed to provide each resident with 3 meals daily, at regular times comparable to normal mealtimes in the community or in accordance with resident needs, preferences, requests, and plan of care. Additionally, snacks were not provided to residents who wanted to eat at non-traditional times or outside of the scheduled meal service times and consistent with the resident plan of care. Specifically, meals were not served according to meal times, meal times were changed without resident input, snacks were not being provided regularly. Resident identifiers: 9,13, 16, 26, 27, 29, 32, 49, 53, 55, 60, and 120. Findings include: 1. Resident 9 was admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses that included heart failure, renal insufficiency, depression, and hypertension. On 11/3/24 at 5:33 PM, an interview was conducted with resident 9 who stated the food was cold 90% of the time.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-11-13 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure that, for 6 of 65 sample residents, medical records were complete and accurately documented. Specifically, neuro checks were not documented in the resident's medical record, records were not obtained after a resident went to and returned from the hospital, a resident's medical information was found in another resident's medical record, and a physician documented a progress note in the wrong resident's medical chart. Resident identifiers: 10, 13, 26, 220, 221 and 371. Findings include: 1. Resident 221 was admitted to the facility on [DATE] with diagnoses that included Multiple Sclerosis, paraplegia, infection and inflammation due to indwelling urethral catheter, and extended spectrum beta lactamase resistance. Resident 221's medical records were reviewed between 11/3/24 and 11/13/24. On 10/18/24 at 8:07 PM, an alert charting progress note revealed, At 7:00 PM CNA [Certified Nursing Assistant] informed me that resident was acting really wierd [sic].…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-11-13 · tag F0887 — patternEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 3 of 5 sampled residents, that the facility did not ensure that residents were offered the COVID-19 immunization and that the medical records included documentation that the resident either received the immunization or did not due to medical contraindications or refusal. Specifically, three residents did not have immunization documentation in their medical records. Resident identifiers: 49, 61, and 269. Findings included: 1. Resident 49 was admitted to the facility on [DATE] with diagnoses which included dementia, paroxysmal atrial fibrillation, heart failure, cognitive communication deficit, and pain. On 11/12/24 resident 49's medical records were reviewed. No documentation could be found for the administration or declination for the COVID-19 vaccine for the current season. 2. Resident 269 was admitted to the facility on [DATE] with diagnoses which included encephalopathy, severe sepsis, cognitive communication deficit, dementia, anxiety disorder,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-11-13 · tag F0919 — failed to provide a working call system — patternMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review it was determined, for 3 of 65 residents sampled, that the facility did not adequately equip residents to call for staff assistance through a communication system which relays the call directly to a staff member or to a centralized staff work area from each resident's bedside and toilet and bathing facilities. Specifically, resident's bedside and toilet call lights were not in working condition or were not present at all. Resident identifiers: 44, 51, and 55. Findings included: 1. Resident 51 was admitted to the facility on [DATE] with diagnoses which included intracerebral hemorrhage, hemiplegia and hemiparesis of left side, neurologic neglect syndrome, chronic kidney disease, hypertension, congestive heart failure, cognitive communication deficit, aphasia, visual loss both eyes, and insomnia. On 11/03/24 at 2:48 PM, an interview was conducted with resident 51. Resident 51 stated that she had fallen previously in the morning when attempting to get up and toilet…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-13 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. Resident 27 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which include, but not limited to, aftercare following joint replacement surgery, difficulty in walking, muscle weakness, type 2 diabetes mellitus with hyperglycemia, major depressive disorder, anxiety disorder, essential hypertension, unsteadiness on feet, and history of falling. On 11/4/24 at 8:16 AM, an observation was made of resident 27 eating cereal out of a small disposable cup. On 11/4/24 at 8:16 AM, an interview was conducted with resident 27. Resident 27 stated that she had received her cereal in a disposable container. Resident 27 stated the she would like to eat cereal out of a larger bowl and not a small disposable container. Based on observation and interview it was determined, for 2 of 65 sampled residents, that the facility did not treat each resident with respect and dignity and care for each resident in a manner and in an environment that promoted maintenance or enhancement of their quality of life,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-13 · tag F0553 — failed to let residents help plan their care — isolatedAllow resident to participate in the development and implementation of his or her person-centered plan of care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, for 1 of 65 sampled residents, the facility failed to provide the residents the right to participate in the development and implementation of a person-centered care plan, the right to attend meetings regarding the person-centered care plan, and the right to request revisions to the person-centered plan of care. Specifically, a resident who wished to participate in her plan of care was not included, and there was no documentation that care plan meetings were being held. Resident identifier: 3. Findings include: Resident 3 was admitted to the facility on [DATE] with diagnoses that included Arnold Chiari Syndrome with spina bifida and hydrocephalus, severe protein-calorie malnutrition, osteomyelitis right ankle and foot, paraplegia, borderline personality disorder, major depressive disorder, morbid obesity, bipolar disorder, and anxiety disorder. On 11/3/24 at 5:16 PM, an interview was conducted with resident 3 who stated the facility was not having care conferences and that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-13 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview it was determined, for 2 of 65 sampled residents, that the facility did not ensure the resident right to reside and receive services in the facility with reasonable accommodation of resident needs and preferences. Specifically, the resident call lights were out of reach. Resident identifiers: 1 and 30. Findings included: 1. Resident 1 was admitted to the facility on [DATE] and was re-admitted on [DATE] with diagnoses which included cerebral infarction, cognitive communication deficit, chronic obstructive pulmonary disease, morbid obesity, type 2 diabetes mellitus, chronic viral hepatitis C, non-pressure chronic ulcer of left lower leg, mood disorder, encephalopathy, atrial fibrillation, pulmonary embolism, hypospadias, retention of urine, chronic kidney disease, major depressive disorder, pyelonephritis, multiple fractures of ribs, bipolar disorder, dysphonia, insomnia, peripheral vascular disease, chronic pain syndrome, opioid dependence, extended spectrum beta lactamase…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-13 · tag F0576 — isolatedEnsure residents have reasonable access to and privacy in their use of communication methods.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, it was determined that for 1 of 65 sampled residents, the facility failed to ensure the resident had reasonable access to the use of a telephone, including TTY and TDD services, and a place in the facility where calls can be made without being overheard. Specifically, a resident was not provided access to a phone in her room as requested. Resident identifier: 28. Findings included: On 11/03/24 at 1:42 PM, an interview was conducted with resident 28. Resident 28 stated multiple staff members told her that she cannot get a phone in her room. Resident 28 stated her cell phone did not work. Resident 28 stated she had to use the phone at the nurse's station. On 11/06/24 at 10:16 AM, an observation of Registered Nurse (RN) 2. RN 2 was observed to tell the resident in room [ROOM NUMBER] that the phone had to stay at the nurse's station because it kept getting lost. Resident 28's medical record was reviewed 11/3/24 through 11/13/24. Resident 28 was admitted to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-13 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure that 1 of 65 sampled residents had the right to refuse medical treatment and formulate an advance directive. Specifically, a resident had a signed Provider Order for Life-Sustaining treatment (POLST) form for a Do Not Resuscitate (DNR) but the electronic medical records banner documented that the resident wanted full treatment. Resident identifier: 22. Findings included: Resident 22 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included schizophrenia, cognitive communication deficit and generalized anxiety. Resident 22's medical record was reviewed on [DATE]. A physician's order dated [DATE] revealed FULL CODE; FULL TREATMENT. No directions specified for order. A POLST form dated [DATE] revealed resident 22 desired for no attempt or any continued resuscitation (DNR) and resident wanted comfort measures for medical interventions with no artificial nutrition. According to the banner in resident 22's electronic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-13 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, for 1 of 65 sampled residents, the facility did not take all the necessary steps to prevent the exploitation of a resident for personal gain. Specifically, when the facility became aware of possible exploitation of a resident, the police were not notified, and no follow-up occurred to protect the resident. Resident identifier: 13. Findings include: Resident 13 was admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses that included hereditary and idiopathic neuropathy, chronic respiratory failure, symptomatic epilepsy and epileptic syndromes with simple partial seizures, morbid obesity, hypertensive heart and chronic kidney disease with heart failure, muscle weakness, major depressive disorder, and chronic pain. Resident 13's medical record was reviewed between 11/3/24 and 11/13/24. On 6/11/24, an admission Minimum Data Set (MDS) assessment revealed resident 13 had a Brief Interview for Mental Status (BIMS) score of 13, which indicated a normal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-13 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, for 1 of 65 sampled residents, that the facility, in response to allegations of abuse, neglect, exploitation, or mistreatment, failed to provide evidence that all alleged violations were thoroughly investigated and failed to report the results of all investigations to the State Survey Agency, within 5 working days of the incident. Specifically, after a resident sustained a fall resulting in a major injury, the facility did not investigate the incident and did not update the resident's care plan to initiate interventions to prevent additional falls. Additionally, the incident was not reported and investigative results were not submitted to the State Agency within 5 working days. Resident identifier: 13. Findings included: Resident 13 was admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses that included hereditary and idiopathic neuropathy, chronic respiratory failure, symptomatic epilepsy and epileptic syndromes with simple partial seizures, morbid…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-13 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined for 3 out of 65 sampled residents, that the facility did not ensure that the receiving health care institution had the resident's medical record information including: the contact information of the practitioner responsible for the care of the resident, resident representative information, advance directive information, special instructions for ongoing care, comprehensive care plan, and any other documentation to ensure a safe and effective transition of care. Specifically, the residents were transferred to the local area hospital emergency department (ED) without any accompanying medical records. Resident identifiers: 8, 123, and 371. Findings included: 1. Resident 8 was admitted to the facility on [DATE] and readmitted to the facility on [DATE] with diagnoses which included, but not limited to, unspecified intracranial injury with loss of consciousness, human immunodeficiency virus, acute respiratory failure with hypoxia, major depressive disorder,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-13 · tag F0624 — isolatedPrepare residents for a safe transfer or discharge from the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not provide and document sufficient preparation to 1 of 65 sampled residents to ensure a safe and orderly transfer or discharge from the facility. Specifically, one resident with cognitive impairment signed out of the facility against medical advice and was subsequently imprisoned and charged with criminal trespassing. Resident identifier: 419. Findings Included: Resident 419 was admitted to the facility on [DATE] and discharged on 3/25/24 with diagnoses of metabolic encephalopathy, schizophrenia, psychological and behavioral factors, and polydipsia. Resident 419's medical record was reviewed on 11/13/24. A hospital history and physical dated from 2/6/24 to 3/20/24 documented resident 419 was unable to care for themselves nor make medical decisions and lacked self-awareness. The physician documented resident 419 needed to be placed into a care facility with 24-hour supervision. On 3/7/24, an inpatient psychiatric (psych) evaluation was conducted on resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-13 · tag F0635 — isolatedProvide doctor's orders for the resident's immediate care at the time the resident was admitted.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, for 1 of 65 sampled residents, the facility failed to obtain the written and/or verbal physician orders to provide essential care to the resident upon admission to the facility. Specifically, a resident who was admitted with an indwelling catheter did not have physician orders for catheter care. Resident identifier: 221. Findings included: Resident 221 was admitted to the facility on [DATE] with diagnoses that included Multiple Sclerosis, paraplegia, infection and inflammation due to indwelling urethral catheter, and extended spectrum beta lactamase resistance. On 11/4/24 at 10:04 AM, an interview was conducted with resident 221. Resident 21 stated he had a catheter and staff would come to empty the bag or change it when he called them. Resident 221's medical record was reviewed between 11/3/24 and 11/13/24. On 10/18/24 an admission Minimum Data Set (MDS) revealed that resident 221 had a Brief Interview for Mental Status (BIMS) score of 15, which indicated a normal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-13 · tag F0640 — isolatedEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 2 of 65 residents sampled, that the facility did not ensure the timely transmission and completion of the Minimum Data Set (MDS) data to the Centers for Medicare and Medicaid (CMS) System. Specifically, two resident's MDS assessments were not encoded and transmitted within 14 days after the facility completed the resident assessment. Resident identifier: 13 and 32. Findings included: 1. Resident 13 was admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses which consisted of neuropathy, chronic respiratory failure, epilepsy, chronic kidney disease, congestive heart failure, anterior dislocation of the right humerus, anxiety disorder, hypothyroidism, hypertension, thrombophilia, major depressive disorder, cataract, gout, suicidal ideation, mild cognitive impairment, chronic pain, osteoarthritis, scoliosis, insomnia, hyperlipidemia, obstructive sleep apnea, and fracture of right humerus. Resident 13's medical records were reviewed. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-13 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review it was determined, 3 out of 65 sampled residents, that the facility did not provide an ongoing program to support resident in their choice of activities, both facility-sponsored group and individual activities and independent activities, designed to meet the interest of and support the physical, mental, and psychosocial well-being of each resident, encouraging both independence and interaction in the community based on the residents comprehensive assessment and care plan. Specifically, there was no activity calendar, there were no activities on the weekends, resident complained of not enough activities, activities were observed during meal times, and there were complaints in resident council minutes. Resident identifiers: 26, 38 and 49. Findings included: 1. On 11/3/24 at 1:04 PM, an observation was made of the activity calendar. The calendar was for October 2024. On 11/4/24 an observation was made of the activity calendar for November 2024 hanging on the wall by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-13 · tag F0691 — failed to provide colostomy / ostomy care — isolatedProvide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, for 1 of 65 sample residents, the facility did not ensure a resident who required colostomy services received care consistent with professional standards of practice, the person-centered care plan, and the resident's goals and preferences. Specifically, the facility ran out of colostomy supplies and when the supplies were ordered, the wrong item was ordered leaving the resident without colostomy supplies. Resident identifier: 3. Resident 3 was admitted to the facility on [DATE] with diagnoses that included Arnold Chiari Syndrome with spina bifida and hydrocephalus, severe protein-calorie malnutrition, osteomyelitis right ankle and foot, paraplegia, borderline personality disorder, major depressive disorder, morbid obesity, bipolar disorder, and anxiety disorder. On 11/4/24 at 10:59 AM, an interview was conducted with resident 3 who stated the facility had run out of wafers needed for her colostomy care and then the wrong ones were ordered. Resident 3's medical record was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-13 · tag F0732 — isolatedPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, it was determined that the facility did not have the nurse staffing information posted. The facility must post the following information on a daily basis: Facility name, the current date, the total number and the actual hours worked by the following categories of licensed and unlicensed nursing staff directly responsible for resident care per shift: Registered Nurses, Licensed practical nurse, Certified Nurse aides, and resident census. The facility must post the nurse staffing data on a daily basis at the beginning of each shift and maintain the posted daily nurse staffing data for a minimum of 18 months. Additionally, the information must be displayed in a prominent place readily accessible to residents and visitors. Specifically, there were days when the nurse staffing information was not posted by 6:00 AM with the current date and the nurse staffing information was not posted on 11/8/24. Findings include: a. On 11/3/24 at 1:04 PM, during the initial tour of the facility, the nurse staff posting was dated 11/1/24. b. On 11/5/24 at 7:54 AM, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-13 · tag F0744 — failed to care for residents with dementia — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 1 out of 64 sampled residents, that the facility did not ensure that a resident who displayed or was diagnosed with dementia, received the appropriate treatment and services to attain or maintain his or her highest practicable physical, mental, and psychosocial well-being. Specifically, staff reported ignoring resident behaviors and were not able to identify person-centered interventions or non-pharmacological approaches to resident's dementia care. Resident identifier: 65. Finding included: Resident 65 was admitted to the facility on [DATE] with diagnoses which included dementia, seizures, hypothyroidism, obstructive sleep apnea, depression, presence of a cardiac pacemaker, and violent behaviors. On 11/03/24 at 3:56 PM, an observation was made of resident 65 sleeping in a recliner in his room. The resident's call light was observed on the arm rest within reach and a walker was located near the door. On 11/05/24 at 1:08 PM, an observation was made of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-13 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 1 of 65 sampled residents, that the facility did not provide pharmaceutical services which included procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biological's to meet the needs of each resident. Specifically, Darbepoetin Alfa injection for anemia was not available from the pharmacy for administration and laboratory values were abnormal. Additional medications were not available for administration. Resident identifier: 55. Findings included: Resident 55 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included Parkinson's disease with dyskinesia, chronic obstructive pulmonary disease, type 2 diabetes mellitus, and anemia. On 11/12/24 at 10:26 AM, an interview was conducted with resident 55. Resident 55 stated he had not been administered an injection and had not been told why he had not received it. Resident 55's medical record was reviewed from 11/3/24 through…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-13 · tag F0770 — failed to provide lab services — isolatedProvide timely, quality laboratory services/tests to meet the needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 2 of 65 sampled residents, that the facility did not provide or obtain laboratory services timely to meet the needs of its residents. Specifically, a resident's urinalysis (UA) with culture and sensitivity (C & S) was not followed up on timely resulting in a delay of treatment and another resident did not have weekly labs completed for an ordered Complete Blood Count (CBC) and a Comprehensive Metabolic Panel (CMP). Resident identifiers: 1 and 55. Findings included: 1. Resident 1 was admitted to the facility on [DATE] and was re-admitted on [DATE] with diagnoses which included but were not limited to hypospadias, retention of urine, chronic kidney disease, pyelonephritis, extended spectrum beta lactamase resistance, obstructive and reflux uropathy, and methicillin resistant staphylococcus aureus infection classified elsewhere. On 11/4/24 at 9:07 AM, an observation was made of resident 1's room. A sign was posted outside of resident 1's room for enhanced…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-13 · tag F0808 — failed to follow doctor-ordered diets — isolatedEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, it was determined for 1 of 65 sampled resident, that the facility did not provide therapeutic diets as prescribed by the attending physician. Specifically, a resident with a physician's order for thickened liquids was observed to have thin water at the bedside. Resident identifier: 60. Findings include: Resident 60 was admitted to the facility on [DATE] with diagnoses which included type 2 diabetes mellitus, hypertension, dysphagia, history of falling, Gastroesophageal reflux disease (GERD), constipation and dementia. On 11/7/24 at 11:51 AM, an observation was made of resident 60. Resident 60 was laying in bed with 2 bottles half full with water on his bedside table. An interview was conducted with Certified Nursing Assistant (CNA) 4. CNA 4 stated the water on resident 60's bedside table was not thickened. CNA 4 stated resident 60 requested regular water. CNA 4 stated she needed to ask the nurse if resident 60 was able to drink regular water. CNA 4 was observed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-13 · tag F0810 — isolatedProvide special eating equipment and utensils for residents who need them and appropriate assistance.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, it was determined for 1 of 65 sampled residents, that the facility failed to provide special eating equipment and utensils for residents who needed them to ensure that the resident could use the assistive devices when consuming meals and snacks. Specifically, one resident was not provided with a lipped plate when identified as needing one. Resident identifier: 5. On 11/4/24 at 10:06 AM, an observation was made of resident 5 feeding himself in his room. The resident was eating off of a flat plate, no lip or divided plate was observed. A meal ticket was observed on his tray and indicated, Adaptive Equip: Lip Plate. Findings included: Resident 5 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included quadriplegia, dysphagia, chronic kidney disease, chronic obstructive pulmonary disease, paralysis of vocal cords and larynx, congestive heart failure, and major depressive disorder. Resident 5's medical record was reviewed 11/3/24…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-13 · tag F0849 — isolatedArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 1 of 65 sampled residents, that the facility did not ensure that the hospice services met professional standards and principles that applied to individuals providing services in the facility, and to the timeliness of those services. Specifically, facility staff documented they were unable to contact hospice, the facility did not obtain from the hospice provider the nursing notes and there were no coordination of care notes. Resident identifier: 4. Findings include: On 11/4/24 at 8:06 AM, an interview was conducted with resident 4. Resident 4 stated she needed her brief changed. Resident 4 was laying in bed with greasy hair and a substance coming out the side of her mouth. On 11/6/24 at 1:23 PM, an observation was made of resident 4. Resident 4 was laying in bed with her eyes closed. At 1:36 PM, an observation was made of Certified Nursing Assistant (CNA) 6 standing and feeding resident 4. Resident 4's bed was in a high position with the head of her bed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-13 · tag F0881 — failed to use antibiotics responsibly — isolatedImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 1 of 65 sampled residents, that the facility did not establish an infection prevention and control program (IPCP) that included an antibiotic stewardship program with protocols and a system to monitor antibiotic use. Specifically, a resident was treated for a urinary tract infection (UTI) with an antibiotic that the organism was resistant to. Resident identifier: 1. Findings included: Resident 1 was admitted to the facility on [DATE] and was re-admitted on [DATE] with diagnoses which included but was not limited to hypospadias, retention of urine, chronic kidney disease, pyelonephritis, extended spectrum beta lactamase resistance, obstructive and reflux uropathy, and methicillin resistant staphylococcus aureus infection classified elsewhere. On 11/4/24 at 9:07 AM, an observation was made of resident 1's room. A sign was posted outside of resident 1's room for enhanced barrier precautions (EBP) and a personal protective equipment (PPE) cart was located…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-13 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 3 of 5 sampled residents, that the facility did not ensure that residents were offered the influenza and pneumococcal immunizations and that the medical records included documentation that the resident either received the immunization or did not due to medical contraindications or refusal. Specifically, three residents did not have immunizations documentation in their medical records. Resident identifiers: 49, 61, and 269. Findings included: 1. Resident 49 was admitted to the facility on [DATE] with diagnoses which included dementia, paroxysmal atrial fibrillation, heart failure, cognitive communication deficit, and pain. On 11/12/24 resident 49's medical records were reviewed. No documentation could be found for the administration or declination for the Influenza or Pneumococcal vaccine for the current season. 2. Resident 269 was admitted to the facility on [DATE] with diagnoses which included encephalopathy, severe sepsis, cognitive communication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-28 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, it was determined, the facility did not develop and implement a baseline care plan for each resident that included the instructions needed to provide effective and person-centered care of the resident that meet professional standards of quality care, and be developed within 48 hours of the resident's admission. Specifically, for 1 out of 32 sampled residents, a resident that was a fall risk did not have a baseline care plan developed within 48 hours of the admission. Resident identifier: 47. Findings included: Resident 47 was admitted to the facility on [DATE] with diagnoses which include, but were not limited to, pneumonitis due to inhalation of food and vomit, abnormalities of gait and mobility, dysphagia, protein-calorie malnutrition, chronic obstructive pulmonary disease, opioid dependence, cognitive communication deficit, low back pain, essential hypertension, repeated falls, pain in right shoulder, and esophageal obstruction. Resident 47's medical record was reviewed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-28 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, it was determined, the facility did not develop and implement a comprehensive person-centered care plan for each resident. Specifically, for 1 out of 32 sampled residents, a resident that had care areas trigger on the Minimum Data Set (MDS) Care Area Assessment (CAA) Summary did not have a care plan developed and implemented in a timely manner. In addition, the care plan was not updated with safety interventions after the resident had four falls. Resident identifier: 47. Findings included: Resident 47 was admitted to the facility on [DATE] with diagnoses which include, but were not limited to, pneumonitis due to inhalation of food and vomit, abnormalities of gait and mobility, dysphagia, protein-calorie malnutrition, chronic obstructive pulmonary disease, opioid dependence, cognitive communication deficit, low back pain, essential hypertension, repeated falls, pain in right shoulder, and esophageal obstruction. Resident 47's medical record was reviewed on 6/26/23. An…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-28 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, it was determined, the facility did not ensure residents who were incontinent of bladder received appropriate treatment and services to prevent urinary tract infections (UTI). Specifically, for 1 out of 32 sampled residents, facility staff did not promptly respond with a resident presented with signs and symptoms of a UTI and they did not ensure the resident received an antibiotic susceptible to the organism causing the UTI. Resident identifier: 3. Findings included: Resident 3 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included, but were not limited to, hemiplegia and hemiparesis following unspecified cerebrovascular disease affecting right, chronic obstructive pulmonary disease, urinary tract infection, and overactive bladder. Resident 3's medical record was reviewed on 6/26/23. A quarterly Minimum Data Set assessment dated [DATE], documented that resident 3 was frequently incontinent of bladder and occasionally incontinent of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-28 · tag F0744 — failed to care for residents with dementia — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, it was determined, the facility did not ensure residents who displayed or were diagnosed with dementia, received the appropriate treatment and services to attain or maintain his or her highest practicable physical, mental, and psychosocial well-being. Specifically, for 1 out of 32 sampled residents, the facility was unable to demonstrate implementation of interventions for managing a residents dementia with behavioral disturbances. The resident had uncontrolled anxiety and agitation for two months that resulted in a fall with a fracture. Resident identifier: 164. Findings included: Resident 164 was admitted to the facility on [DATE] with diagnoses which included, but were not limited to, Parkinson's disease, insomnia, vascular dementia, and osteoporosis without current pathological fracture. Resident 164's medical record was reviewed on 6/26/23. A care plan Focus initiated on 12/27/22, documented Elopement risk/wanderer r/t [related to] vascular dementia and confusion. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-28 · tag F0881 — failed to use antibiotics responsibly — isolatedImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, it was determined, the facility did not ensure that the antibiotic stewardship program included antibiotic use protocols and a system to monitor the antibiotic use. Specifically, for 2 out of 32 sampled residents, a resident with a Urinary Tract Infection (UTI) was started on an antibiotic and the culture and sensitivity (C&S) was never received which indicated to repeat the culture. In addition, a resident with a UTI was started on an antibiotic and a C&S was not completed per physician's orders. Resident identifiers: 25 and 31. Findings included: Resident 31 was admitted to the facility on [DATE] with diagnoses which included, but were not limited to, type 2 diabetes mellitus, mild intellectual disabilities, cognitive communication deficit, obstructive and reflux uropathy, retention of urine, essential hypertension, presence of urogenital implants, hydronephrosis, and history of falling. Resident 25's medical record was reviewed on 6/28/23. On 5/14/23 at 3:59 PM, a Health…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$81,346 in federal fines across 2 penalties.
- $68,812 — penalty dated 2024-11-08
- $12,534 — penalty dated 2024-02-06
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to BEAVER VALLEY HOSPITAL — 5 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.2 | -1.2 vs chain |
| Health inspection | 1 of 5 | 1.8 | -0.8 vs chain |
| Staffing | 2 of 5 | 1.6 | +0.4 vs chain |
| Quality measures | 4 of 5 | 4.6 | -0.6 vs chain |
The other 4 homes this chain runs (chain average 2.2★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| BARNEY, JANETT | Individual | MANAGING CONTROL - GOVERNING BODY | since 09/02/2025 |
| BROWN, GARY | Individual | MANAGING CONTROL - GOVERNING BODY | since 09/02/2025 |
| OAKDEN, RICHARD | Individual | MANAGING CONTROL - GOVERNING BODY | since 09/02/2025 |
| ROBINSON, MATT | Individual | MANAGING CONTROL - GOVERNING BODY | since 09/02/2025 |
| SCHENA, TYLER | Individual | MANAGING CONTROL - GOVERNING BODY | since 09/02/2025 |
| SMITH, VAL | Individual | MANAGING CONTROL - GOVERNING BODY | since 09/02/2025 |
| WRIGHT, CRAIG | Individual | MANAGING CONTROL - GOVERNING BODY | since 09/02/2025 |
| LANGFORD, SCOTT | Individual | CORPORATE OFFICER | since 07/01/2014 |
| COTTONWOOD HEALTHCARE LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 02/10/2016 |
| ST. GEORGE BELLA TERRA NURSING AND REHABILITATION LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 07/11/2025 |
| FISHER, MAHANA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 09/03/2025 |
| MOSS, TYLER | Individual | OPERATIONAL/MANAGERIAL CONTROL | since 09/03/2025 |
| MYERS, WALTER | Individual | OPERATIONAL/MANAGERIAL CONTROL | since 02/10/2016 |
| SMITH, BRADY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 07/03/2025 |
| BURWELL, JAMES | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 07/11/2025 |
| BURWELL, NICOLE | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 07/11/2025 |
| CARTER, MARK | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 07/11/2025 |
| CARTER, SHAUNA | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 07/11/2025 |
| FEY, DANIEL | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 07/11/2025 |
| FEY, KRISTIN | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 07/11/2025 |
| MYERS, KATIE | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 07/11/2025 |
| SWAIN, CAMERON | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 07/11/2025 |
| SWAIN, HOLLY | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 07/11/2025 |
| SWAIN, JARED | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 07/11/2025 |
| BEAVER VALLEY HOSPITAL | Organization | ADP OF THE SNF | since 02/02/2016 |
CMS files one row per role, so the 29 rows in the source record cover these 25 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $2.0M paid to related parties — landlords or management companies under common ownership — equal to about 27% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in UT
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Utah Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 465152. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-08, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
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