Geneva Lake Manor
211 S. Curtis St., Lake Geneva, WI 53147 · Non profit - Corporation · 60 certified beds · (262) 248-3145 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 2 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (73) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $130,720 in federal fines (most recent 2025-03-17)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (2/5)
- nursing-staff turnover (71%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 5.0% | 16.1% | 15.4% | better |
| Long-stay residents who lose too much weight | 6.8% | 5.1% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.0% | 2.1% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.7% | 2.7% | 2.0% | better |
| Long-stay residents with depressive symptoms | 7.4% | 5.7% | 6.5% | worse |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 2.7% | 3.3% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 11.2% | 18.4% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 19.4% | 16.9% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 86.4% | 95.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 5.6% | 5.0% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 2.9% | 24.6% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 20.2% | 15.8% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 58.1% | 82.2% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 34.3% | 23.1% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 24.4% | 15.5% | 12.0% | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
64.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 132 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 46.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 58 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.27 therapist hours per resident per day in 2026Q1 — more than 41% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 19% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 64.8%CMS range 56.6–71.5 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 12.4%CMS range 9.3–16.6 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 46.5% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 55.2% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 46.5% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 98.7% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.3% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 5.8%CMS range 3.3–8.9 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.69 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 60 beds and averages 50.8 residents a day — about 85% occupied, or roughly 9 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.32 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.51 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.66 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.77 hrs/resident/day on weekends vs 4.54 on weekdays — 17% thinner on weekends. RN hours go from 0.63 to 0.22 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 71% is well above the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
73 citations, most serious first. The 15 most serious are shown; the remaining 58 are one tap away and print in full.
- Immediate jeopardy · Jcited before2025-11-06 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents received treatment and care in accordance with professional standards of practice (N6, Wisconsin Nurse Practice Act) based on their comprehensive assessment for 1 (R1) of 3 residents reviewed.On 9/3/2025, R1 experienced a change of condition with increased lethargy, not wanting to eat, having a small emesis, and no bowel movement for three days. No documentation of an assessment by facility staff including vital signs, was found with the change of condition. No assessment or documentation was found from facility nursing staff of R1 having multiple emesis. No assessment or documentation was found from facility nursing staff indicating R1 had received medication to relieve constipation, what medication was administered, and the results from receiving the medication. No documentation was found from facility staff indicating R1 had a COVID-19 test administered on 9/03/2025 or the results of that test. R1 was seen by Nurse Practitioner…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2024-11-12 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility did not ensure resident's experiencing a medical change in condition, received appropriate treatment and care, per standards of practice consistent with N6 Wisconsin Nurse Practice Act. This was discovered with 2 (R13 and R6) of 5 residents reviewed with a medical change in condition. * On [DATE], at 3:15 PM, R13 developed a high fever that was not resolved with medication. R13's blood sugar was to high to register on a testing meter. Their pulse and oxygen saturations were erratic. They had rapid gargled breathing. There is no evidence their symptoms were communicated to a medical provider for consultation and treatment. They experienced a cardiac arrest and passed away in the facility on [DATE], at 7:35 PM. The facility's failure to provide medical intervention with a high temperature not resolving, gargled breathing, high blood sugar, erratic pulses and oxygen saturations, created a finding of immediate jeopardy that began on [DATE]. Surveyor notified the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Hcited before2025-03-17 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not ensure residents received care consistent with professional standards of practice to prevent development of pressure injuries or received care to promote healing and prevent new ulcers from developing for 6 (R17, R47, R34, R19, R26, and R36) of 6 residents reviewed with pressure injuries or at risk for developing pressure injuries. *R17 did not have a comprehensive skin assessment on admission on [DATE]. On 7/26/2024, wound documentation included a Deep Tissue Injury (DTI) to the right lateral foot, a DTI to the right Achilles and heel, a DTI to the coccyx, a DTI to the left heel, and a DTI to the left Achilles. The Right lateral foot, and the coccyx pressure injuries progressed to Unstageable, and the right Achilles and heel progressed to a Stage 4. All areas healed. R17 developed a DTI to the right medial foot on 8/2/2024 that progressed to a Stage 3 and healed. R17 developed Moisture Associated Skin Damage (MASD) on 2/7/2025 to the right…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-03-17 · tag F0691 — failed to provide colostomy / ostomy care — isolatedProvide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the Facility did not ensure a resident received treatment and care in accordance with professional standards of practice to prevent the need for repeated medical interventions. This was discovered with 1 (R13) of 14 residents reviewed for quality of care. In the last 120 days R13 has been sent to the emergency department six times for complications related to nephrostomy tubes (thin, flexible tubes inserted directly into the kidney to drain urine when the natural urinary tract is blocked). Findings include: R13 was originally admitted to the facility on [DATE] and most recently readmitted [DATE] after a hospital stay. R13's pertinent diagnoses include methicillin resistant staphylococcus aureus (MRSA), hemiplegia and hemiparesis following unspecified cerebrovascular disease affecting right dominant side, Parkinsonism, type 2 diabetes mellitus with diabetic nephropathy, and neuromuscular dysfunction of bladder. R13's 5 day Minimum Data Set (MDS), completed 2/27/25, documents…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-01-16 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. R300 was admitted to the facility on [DATE] with diagnoses of Hemiplegia and Hemiparesis Following Unspecified Cerebrovascular Disease Affecting Left Non-Dominant Side, Chronic Obstructive Pulmonary Disease, Muscle Wasting and Atrophy, Dysphagia, Dyspnea, and Adjustment Disorder with Depressed Mood. R300 is currently R300's own person. Surveyor noted physician orders dated 8/3/17 for the use of prevalon boots on at all times while in wheelchair. R300's Quarterly Minimum Data Set (MDS) dated [DATE] documents R300's Brief Interview for Mental Status(BIMS) score to be 15, indicating R300 is cognitively intact for daily decision making. R300's MDS also documents for mobility that R300 requires partial to moderate assistance for rolling left to right and substantial to maximum assistance for sit to lying and sit to stand. Bed rails are not documented on R300's MDS. R300's MDS also documents that R300 has upper and lower range of motion impairment on one side. R300's care card indicates that R300 is to have heels…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-10 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the Facility did not ensure that residents with a pressure injury or at risk for pressure injuries received necessary treatment and services, consistent with professional standards of practice, to prevent the development of pressure injuries and to promote healing for 2 (R12 & R8) of 3 residents reviewed for pressure injuries. *On 12/9/2025, Surveyor observed R12 in bed without Prevalon boots, per physician orders, for R12's bilateral, heel pressure injuries. *On 12/9/25, Surveyor observed R8 up in her broda chair after breakfast and after lunch. R8's physician order dated 1/28/25 documents R8 is to be laid down after all meals due to pressure injury on coccyx. Findings: 1.) R12 was admitted to the facility on [DATE] with relevant diagnoses of, severe protein-calorie malnutrition, traumatic brain injury, Dementia (general term for a severe decline in mental abilities, like memory, thinking, and reasoning, significant enough to interfere with daily life) and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-10 · tag F0691 — failed to provide colostomy / ostomy care — isolatedProvide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review the facility did not ensure 1 (R2) of 1 resident reviewed for urostomy services, received care consistent with professional standards of practice.*R2's nephrostomy dressing was not applied as ordered. R2's nephrostomy tubing did not have a securement device in place per R2's physician's order. Findings include:R2 was admitted to the facility on [DATE] with diagnoses which include Parkinson's Disease (a progressive neurological disorder where brain cells producing dopamine die, leading to movement issues like tremors, stiffness, slow movement, and balance problems, alongside non-motor symptoms such as sleep issues, depression, and cognitive changes), Type 2 Diabetes Mellitus (a common, chronic condition where the body either doesn't produce enough insulin or doesn't use it effectively (insulin resistance), leading to high blood sugar (glucose) levels), Acquired absence of right leg below the knee, Type 1 Diabetes Mellitus with hyperglycemia (the autoimmune…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-10 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure residents who require dialysis receive such services consistent with professional standards of practice, including ongoing communication with the dialysis center before and after treatments for 1 (R10) of 1 resident reviewed for dialysis.*R10 had a history of experiencing unresponsive episodes primarily after hemodialysis sessions. R10 did not have a post dialysis assessment completed after receiving hemodialysis on 11/20/2025 and was experiencing symptoms, however there is no documentation staff were aware of R10's history and or that R10 required additional monitoring.Findings include:The facility policy titled Dialyses Policy and Procedure documents:Procedure:- Communicate with dialysis facility before and after treatment via the Dialysis communication form. - Coordinate Care Plan with dialysis facility: .- Any special considerations.- Who to contact such as dialysis staff, nephrologist, for dialysis related emergencies.R10 was admitted to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-10 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility did not ensure 2 (R2 and R7) of 8 residents received their prescribed medications in a timely manner. *On 12/9/2025, R2's morning medications, with a scheduled timeframe of 6AM-10AM, were not given until after 11AM. *R7 is prescribed Ozempic injection weekly for diabetes. R7's August, October and November 2025 MAR (medication administration record) documents weeks when Ozempic injection was not available to administer. Findings include: The Facility's policy titled Administering Medications, with a last revised date of April 2019, documents in part, . 4. Medications are administered in accordance with prescriber orders, including any required time frame. 7. Medications are administered within one (1) hour of their prescribed time, unless otherwise specified (for example, before and after meal orders) . 21. If a drug is withheld, refused, or given at a time other than the scheduled time, the individual administering the medication shall initial and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-10 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility did not ensure 1 (R2) of 8 residents were free of significant medication errors.*On 12/9/2025, R2 did not receive R2's 8 AM ordered dose of Insulin glargine, until after 11 AM.* On 12/9/2025, R2 received R2's Lispro outside of R2's order for special instructions.*On 12/9/2025, R2 did not receive R2's 8 AM scheduled dose of Insulin (Lispro).Findings:The Facility's policy titled Administering Medications, with a last revised date of April 2019, documents: . 4. Medications are administered in accordance with prescriber orders, including any required time frame. 7. Medications are administered within one (1) hour of their prescribed time, unless otherwise specified (for example, before and after meal orders) . 21. If a drug is withheld, refused, or given at a time other than the scheduled time, the individual administering the medication shall initial and circle the MAR space provided for that drug and dose . R2 was admitted to the facility on [DATE]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-10 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility did not ensure 1 (R8) of 2 residents observed while being provided wound treatment had the necessary hand hygiene performed. * Surveyor LPN (Licensed Practical Nurse)-I not perform hand hygiene while providing pressure injury treatment to R8. Findings include:The facility's Handwashing/Hand Hygiene policy dated October 2023 documents:Indications for Hand Hygiene1. Hand hygiene is indicated:Immediately before touching a residentBefore performing an aseptic task (for example, placing an indwelling device or handling an invasive medical device)After contact with blood, body fluids or contaminated surfacesAfter touching a resident After touching the resident's environmentBefore moving from work on a soiled body site to a clean body site on the same resident and immediately after glove removalR8 was admitted to the facility on [DATE] with diagnoses of vascular dementia and cerebral artherosclerosis.R8's quarterly MDS (minimum data set) dated10/1/25…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-11-06 · tag F0607 — failed to have anti-abuse policies — patternDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility did not ensure their abuse policy and procedure was implemented for 1 of 8 employees reviewed for 4-year background checks potentially affecting a portion of the 47 residents.Dietary Aide (DA)-P did not have an up to date background check completed within the four year time frame.Findings include:The facility policy and procedure titled Abuse, Neglect, Exploitation and Misappropriation Prevention Program from (C)MED-PASS dated 2001 revised 4/2021 documents: 4. Conduct employee background checks and not knowingly employ or otherwise engage any individual who has: a. been found guilty of abuse, neglect, exploitation, misappropriation of property, or mistreatment by a court of law .On 11/6/2025, Surveyor requested from Nursing Home Administrator (NHA)-A the personnel files for eight employees to review for the required background checks.DA-P was hired on 4/27/2021. The Background Information Disclosure (BID) form, the Department of Justice (DOJ) letter, and the Interagency Border Inspection System (IBIS) form were completed on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-11-06 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure that 2 (CNA-J, MT-E) of 3 nursing staff reviewed had appropriate competencies and skills sets to assure resident safety and respond to resident needs. This has the potential to affect a total of approximately 25 residents who currently reside in zone 2 and the rehab zone in which certified nursing assistant (CNA)-J and med tech (MT)-E are typically assigned. *CNA-J stated they assessed vitals for R1 while R1 was experiencing a change of condition without proof of competency to collect vitals and without a comprehensive assessment being performed by a registered nurse or monitoring by a licensed practical nurse (LPN)*MT-E did not have evidence of completing required pharmacy education for the last 3 calendar years and did not have evidence of certification to perform blood draws defined under State regulations.Findings include:The facility job description for job title certified nursing assistant documents the CNA will provide patient/resident care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-03-17 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the Facility did not ensure that sufficient nursing staff was provided to attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident potentially affecting 53 of 53 residents in the Facility. * The Facility did not designate a charge nurse for each tour of duty on each daily nursing schedule. Findings include: On 02/27/25, at 10:58 AM, Surveyor reviewed 30 days of nursing staff schedules. Surveyor noted that the Facility's nursing staff schedules did not designate who the charge nurse was for each tour of duty. On 02/27/25, at 01:25 PM, Surveyor interviewed Nursing Scheduler-R regarding how to know who the charge nurse is at any given time. Nursing Scheduler-R replied that during the day the Director of Nursing (DON) or Assistant DON are in the building. On PM shift the Nurse Educator is usually in the building otherwise there is an on-call person listed at the bottom of the schedule page who is reachable by phone. Surveyor then asked who is in the building that is labeled as charge nurse during each…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-03-17 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not develop an infection prevention and control program that included preventing, identifying, reporting, and controlling infections and communicable diseases potentially affecting all 53 residents, and providing a sanitary environment to help prevent the development and transmission of communicable diseases and infections for 4 (R47, R34, R17, and R19) of 12 residents in Enhanced Barrier Precautions (EBP). *Facility outbreaks did not have complete surveillance data on the residents and staff affected. *Monthly infection surveillance data did not have infection rates calculated. *The Water Management Plan did not have a detailed description and diagram of the water system in the facility identifying control measures and how the control measures are monitored. *R47 was in EBP. Observations were made of staff not wearing appropriate Personal Protective Equipment (PPE) when performing cares and wound care. *R34 was in EBP. Observations were made…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 58 citations
- Potential for harm · F2025-03-17 · tag F0881 — failed to use antibiotics responsibly — widespreadImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility did not ensure they implemented their antibiotic stewardship program potentially affecting all 53 residents in the facility. Review of the facility infection surveillance logs for residents on antibiotics indicated antibiotic use without documentation of appropriate use of the antibiotic. Findings include: The facility policy and procedure titled Surveillance for Infections from MED-PASS © 2001 revised 9/2017 documents: 1. The purpose of the surveillance of infections is to identify both individual cases and trends of epidemiologically significant organisms and healthcare-associated infections, to guide appropriate interventions, and to prevent future infections. 2. The criteria for such infections are based on the current standard definitions of infections. On 3/3/2025 at 11:14 AM, Surveyor met with Assistant Director of Nursing (ADON)-F to discuss the facility Infection Prevention (IP) program. ADON-F stated ADON-F had been responsible for the IP program since 10/2024 and was still learning the process. Surveyor reviewed ADON-F's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-17 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based Interview and record review, the facility did not provide transfer notices to 3 (R5, R47, R13) of 4 residents reviewed for discharge. The facility did not provide transfer notice information to the Ombudsman on a consistent basis. *R5 was hospitalized on [DATE] and did not receive a transfer notice. *R47 was hospitalized on [DATE], 12/24/24 and 1/19/25. R47 did not receive a transfer notice for all 3 hospitalizations. * R13 was transferred to the hospital while residing in the Facility and evidence was not provided that they or their representative were given the required transfer notice information including appeal rights. * Monthly discharge summaries were not sent to the Ombudsman in a timely manner for the months of December and January. Finding include: 1.) R5 was admitted to the facility on [DATE]. On 1/24/25, R5 was transferred to the hospital due to a change of condition. R5 was readmitted to the facility on [DATE]. On 2/27/2025 at 3:00 PM, Surveyor shared with Nursing Home Administrator (NHA)-A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-17 · tag F0757 — failed to avoid unnecessary drugs — patternEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility did not ensure that 5 out of 5 residents (R44, R26, R16, R34 and R5) drug regimen was free from unnecessary medications. R44, R26, R16, R34 and R5 received recommendations from the Pharmacy Consultant via the monthly review and the facility did not address the recommendations by having the physician review and sign acknowledge of receiving the recommendations and if they accept or want to modify the recommendation for each individual resident. Findings include: Policy review: Medication Regimen Reviews , revised 5/2019 Policy statement: The consultant pharmacist reviews the medications regimen of each resident at least monthly. Policy Interpretation and Implementation: 8.) Within 24 hours of the MRR (medication regimen review), the consultant pharmacist provides a written report to the attending physicians for each resident identified as having non-life-threatening medication irregularity. The report contains the resident's name, the name of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-17 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility did not ensure food was stored, prepared and served in a sanitary manner. This practice had the potential to affect a pattern of the facility 53 residents who receive food served in the facility common dining room. * A dietary staff member was observed taking temperatures and serving food in the common dining room for breakfast service on 3/3/25 and not wearing a hair net. * Food temperatures were not obtained prior to providing breakfast service on 3/3/25 and throughout breakfast serving times, in the common dining room. Findings include: The facility Policy and Procedure titled, Food Preparation and Service with no date, documents: Policy Statement: Food and nutrition services employees prepare, distribute, and serve food in a manner that complies with safe food handling practices. Food Distribution and Service: 2. The temperature of foods held in steam tables are monitored throughout the meal service by food and nutrition services staff. 8. Food and nutrition services staff wear hair restraints (hair net, hat, beard restraint,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-17 · tag F0559 — isolatedHonor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the Facility did not provide written notice including the reason for the room change to a resident and offer a choice in a change of room for 1 (R13) of 1 residents reviewed for room change. R13 returned from the hospital on 2/24/2025 and was placed into a different room, the Facility did not take resident preference into account or offer to show possible rooms to the resident/resident representative prior to the change. There is no documentation R13 received prior written notice for the reason for the transfer. Findings include: The Facility's Policy and Procedure titled, Transfer, Room to Room, last revised December 2016 documents, in part: .Preparation 1. Orient the resident to the transfer in a form and manner that the resident can understand. Provide the resident with information about: a. Where the room is located. b. Who the resident's new roommate, if any, will be. c. Who will be providing the resident's care. d. That his or her family and visitors will…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-17 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the Facility did not promote or facilitate the resident's choice for a sleep schedule. This was observed with 1 (R13) of 14 residents reviewed. * R13's morning preference of time to get up was not followed by staff. Findings include: R13 was originally admitted to the facility on [DATE] and most recently readmitted [DATE] after a hospital stay. R13's pertinent diagnoses include methicillin resistant staphylococcus aureus (MRSA), hemiplegia and hemiparesis following unspecified cerebrovascular disease affecting right dominant side, Parkinsonism, type 2 diabetes mellitus with diabetic nephropathy, and neuromuscular dysfunction of bladder. R13's 5 day Minimum Data Set (MDS), completed 2/27/25, documents R13's Brief Interview for Mental Status (BIMS) score to be 15, indicating R13 is cognitively intact for decision making. R13's MDS also documents Patient Health Questionnaire (PHQ-9) score to be 00, indicating no depression. No behavior concerns are documented. R13…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-17 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the Facility did not ensure that residents are free from physical restraints imposed for purposes of discipline or convenience and that are not required to treat the resident's medical symptoms and document ongoing re-evaluation of the need for restraints for 1 (R13) of 1 residents reviewed for restraints. R13 has an abdominal binder in place which cannot be removed easily by R13 and restricts R13's freedom of movement or normal access to body. The Facility did not have a Physician order or signed consent form, did not provide evidence that the use of the abdominal restraint is the least restrictive alternative, did not document scheduled time binder should be on and did not document on-going evaluation of the need for the abdominal binder. Findings include: R13 was originally admitted to the facility on [DATE] and most recently readmitted [DATE] after a hospital stay. R13's pertinent diagnoses include methicillin resistant staphylococcus aureus (MRSA), hemiplegia and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-17 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on Interview and Record Review, the facility did not provide bed hold notices to 3 (R5. R47, R13) of 3 residents reviewed for hospitalization. *R5 was hospitalized on [DATE] and did not receive a bed hold notice. *R47 was hospitalized on [DATE], 12/24/24 and 1/19/25. R47 did not receive bed hold notices for all 3 hospitalizations. *R13 was hospitalized on [DATE] and did not receive a bed hold notice. Findings include: 1.) R5 was admitted to the facility on [DATE]. On 1/24/25, R5 was transferred to the hospital due to a change of condition. R5 was readmitted to the facility on [DATE]. On 2/27/2025 at 3:00 PM, Surveyor shared with Nursing Home Administrator (NHA)-A and Director of Nursing (DON)-B the concern R5's bed hold notice was not found in R5's medical record. Surveyor requested a copy of R5's bed hold notice for 1/24/25. On 3/4/2025 at 8:00 AM, DON-B told Surveyor that R5 did not have any bed hold notice for the requested date. No additional information was supplied by the facility at this time. 2.)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-17 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not complete a Pre-admission Screening & Resident Review (PASARR) assessment for 1 (R37) of 1 residents reviewed. R37 was admitted to the facility on [DATE], and did not have a PASARR Level I completed at time of admission. Findings include: The facility's Policy and Procedure titled admission Criteria, not dated, documents: All new admissions and readmissions are screened for mental disorders (MD), intellectual disabilities (ID), or related disorders (RD) per the Medicaid Pre-admission Screening and Resident Review (PASARR) process. a. The facility conducts a Level I PASARR screen for all potential admissions, regardless of payer source, to determine if the individual meets the criteria for a MD, ID or RD. R37 was admitted to the facility on [DATE] with a diagnosis that includes Bipolar disorder, Depression, Anxiety, and Post Traumatic Stress Disorder (PTSD). R37's hospital documentation dated 12/20/24, documents R37 with a history of chronic bipolar,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-17 · tag F0661 — isolatedEnsure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility did not ensure 1 (R50) of 1 residents reviewed for discharge received a thorough discharge summary in order to communicate necessary information to care for the resident. *R50 discharged from the facility on 1/13/25. The facility did not complete a discharge summary or a recapitulation of their stay that was available to R50. Findings include: R50 was admitted to the facility for rehabilitation on 1/7/25 with dehydration, weakness and congestive heart failure. On 1/13/25, R50 had a planned discharge from the facility into the community. Surveyor reviewed R50's physician orders and noted no discharge order documented by a physician. Surveyor reviewed R50's electronic medical record. R50 was discharged from the facility on 1/13/25. Surveyor could not identify a completed recapitulation of R50's stay at the facility or a completed discharge summary. On 3/3/25 at 9:45 AM, Surveyor conducted interview with Social Worker-S. Social worker-S informed Surveyor that they were hired by the facility in July of 2023 in a Social Services role.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility did not always ensure that 1 (R44) out of 3 residents reviewed for accident hazards, received the care and services to prevent a further accident from happening. R44 had a history of swallowing difficulties and experienced a choking episode. The facility did not get a referral for R44, immediately following the incident, to identify the cause of the choking and provide supervision and assistance devices to prevent further choking incidents from happening. Findings include: R44 was originally admitted to the facility on [DATE] with diagnoses that included neuropathy, dementia, muscle weakness, hypothyroidism, gastroesophageal reflux disease (GERD), anxiety disorder and depression, The most recent significant change of condition MDS (Minimum Data Set) dated 1/14/25, indicates that R44 does not have any swallowing disorders or oral concerns. R44 did not participate in the BIMs (brief interview for mental status) assessment but is documented to have long and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-17 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not ensure residents received appropriate treatment to restore continence to the extent possible for 1 (R47) of 2 residents reviewed for bladder incontinence. R47 had an indwelling urinary catheter that was removed while at the facility. The facility did not comprehensively assess R47's bladder pattern to develop a toileting program to restore R47's urinary continence. R47's Care Plan was not revised when the catheter was removed. Findings include: The facility policy and procedure titled Behavioral Programs and Toileting Plans for Urinary Incontinence from MED-PASS © 2001 revised 10/2010 documents: The purpose of this procedure is to provide guidelines for the initiation and monitoring of behavioral interventions and/or a toileting plan for the resident with urinary incontinence. Preparation: 1. Review the resident's care plan to assess for any special needs of the resident. 2. Conduct a thorough assessment of the resident and his or her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-17 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility did not adequately address Nutrition needs for 1 (R19) of 1 residents reviewed for Nutrition. *R19 sustained a 9.2% weight loss from October 2024 to December 2024. The facility did not monitor R19's weight or implement proper interventions per RD (Registered Dietician) recommendations. Findings include: *R19 was admitted to the facility on [DATE] with diagnoses including left femur fracture, hemiparesis of left side, polyneuropathy and cerebrovascular disease. R19's admission Minimum Data Set (MDS) Assessment with an Assessment Reference Date (ARD) of 10/30/24 indicated that R19 has a Brief Interview for Mental Status (BIMS) score of 12, indicating that R19 is moderately cognitively impaired. R19's admission MDS with ARD of 10/30/24 indicated that R19 is dependent upon staff for bed mobility, transfers, bathing, dressing and toileting. R19's admission MDS with an ARD of 10/30/24 indicates that R19 did not have any pressure injuries or an active risk for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-17 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the Facility did not ensure residents who require dialysis receive such services, consistent with professional standards of practice, including the ongoing communication with the dialysis center before and after dialysis treatments for 1 (R46) of 1 residents reviewed for dialysis. R46 has a physician order for dialysis on Tuesday, Thursday and Saturday. Communication between the Facility and the dialysis center was not being shared with each visit. Findings include: The Facility Policy titled Dialysis Policy and Procedure last reviewed 9/17/2024 documents (in part): Procedure .: -Communicate with dialysis facility before and after treatment via the Dialysis Communication form . R46 was admitted to the facility on [DATE], pertinent diagnoses include dementia, pleural effusion, end stage renal disease, and dependence on renal dialysis. R46's Quarterly Minimum Data Set (MDS) with an assessment reference date of 1/7/25 indicated R46 had a Brief Interview for Mental Status score…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-17 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the Facility did not ensure 1 (R13) of 1 residents were free from significant medication errors. R13 had a physician order to receive one 100 mg Amantadine HCl capsule (Per Drugs.com Amantadine is used to treat Parkinson's disease and Parkinson-like symptoms such as stiffness or tremors, shaking, and repetitive uncontrolled muscle movements that may be caused by the use of certain drugs) one time a day. It was documented that R13 did not receive three administrations of Amantadine between 2/28/2025 and 3/3/2025. Findings include: The Facility's Policy and Procedure titled, Adverse Consequences and Medication Errors, last revised February 2023 documents, in part: Medication Errors 1. A medication error is defined as the preparation or administration of drugs or biological which is not in accordance with physician's orders, manufacturer specifications, or accepted professional standards and principles of the professional(s) providing services . 2. Examples of medication errors…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-11-12 · tag F0585 — failed to handle grievances — patternHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the Facility did not address and resolve grievances conveyed on behalf of 4 (R2, R5, R10 and R12) of 4 residents reviewed for grievances. * R2's dialysis social worker contacted the Facility on numerous occasions with concerns that were not recorded or investigated. * R5's Power of Attorney (POA) filed a grievance related to medication administration that was not thoroughly investigated. * R10 expressed care concerns. There was not documentation they the concerns were thoroughly investigated, along with appropriate resolution. * A grievance was filed on behalf of R12 by Hospice for neglect when R12 was found in bed soiled and wet. The grievance was not thoroughly investigated. Findings include: The Facility Policy titled Grievance with no implementation or revision date documents (in part): Policy: It is the policy of this facility that each resident has the right to voice grievances to the facility or other agency or entity that hears grievances without…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-11-12 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2.) R9 was admitted to the facility on [DATE] with diagnoses of cerebral infarction, poly neuropathy, hypertension and atrial fibrillation. The significant MDS (minimum data set) dated 8/30/24 indicate R9 is cognitively impaired. Surveyor reviewed the facility self report dated 8/17/24 which indicated on 8/17/24 R9 was observed with bruising to the left side of her face. The investigation indicate on 8/17/24 at 12:30 a.m. CNA (certified nursing assistant) DD observed R9 in bed with facial bruising to the left side of the head. It indicates CNA-DD notified RN (registered nurse) EE regarding the bruising and RN-EE Stated R9 had a fall on 8/13/24. The investigation indicates it wasn't until the first shift staff came on shift that R9 was assessed and was discovered to have bruising to the left side of her face. The nurses note dated 8/17/24 at 6:21 a.m. indicate at 0600 writer went into room to take resident vitals and give Synthroid. Observed patient in bed lying on her side. Patient had a hand sized bruise noted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-12 · tag F0551 — isolatedGive the resident's representative the ability to exercise the resident's rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not allow the resident representative the right to exercise their rights as delegated to the representative for 1 (R7) of 2 residents reviewed with an activated power of attorney. R7's power of attorney was not present for the admission of R7 into the facility and did not sign any admission consents or contracts. R7 had been deemed incapacitated by a physician and a psychologist prior to admission. R7 signed all admission consents and contracts while assessed to be incapacitated. Findings include: The facility policy and procedure titled Resident Representative and revised 2/2021 documents: The facility treats the decisions of the resident representative as the decisions of the resident to the extent delegated by the resident or to the extent required by the court, in accordance with applicable law. Policy Interpretation and Implementation . 2. If the resident is determined to be incompetent under the laws of the state by a court of competent jurisdiction,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-12 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the Facility did not ensure that all alleged violations involving abuse, neglect, exploitation, or mistreatment were thoroughly investigated for 1 (R5) of 2 allegations of abuse or neglect reviewed. * R5 had an injury of unknown origin that was not thoroughly investigated. Findings include: The Facility Policy titled Abuse, Neglect, Exploitation or Misappropriation - Reporting and Investigating revised 9/2022, documents (in part) . Investigating Allegations 1. All allegations are thoroughly investigated. The administrator initiates investigations. 2. Investigations may be assigned to an individual trained in reviewing, investigating and reporting such allegations. 3. The administrator provides supporting documents and evidence related to the alleged incident to the individual in charge of the investigation. a. Any evidence that may be needed for a criminal investigation is sealed, labeled and protected from tampering or destruction. 4. The administrator is responsible for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-12 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not develop and implement a baseline care plan that includes the instructions needed to provide effective and person centered care for 2 (R16 and R7) of 2 residents reviewed. * R16 was admitted to the facility on [DATE] and did not have a baseline care plan initiated. * R7's baseline care plan did not include individualized, person-centered interventions. Findings include: The facility policy, entitled Care Plans-Baseline, revised March 2022, documents: A baseline plan of care to meet the resident's immediate health and safety needs is developed for each resident within forty-eight (48) hours of admission. Policy Interpretation and Implementation: 1. The baseline care plan includes instructions needed to provide effective, person-centered care of the resident that meet professional standards of quality care and must include the minimum healthcare information necessary to properly care for the resident . 2. The baseline care plan is used until the staff can…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-12 · tag F0660 — isolatedPlan the resident's discharge to meet the resident's goals and needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure a discharge plan was in place to effectively transition the resident to post-discharge care for 1 (R7) of 2 residents reviewed for discharge. R7 was discharged to home while incapacitated with no appointed decision maker. R7 did not receive home health services upon discharge due to no appointed Power of Attorney (POA) to sign contracts for services and no medications were available for R7 upon return to home. Findings include: The facility Policy and Procedure titled Discharge Summary and Plan revised 10/2022 documents: 3. Every resident is evaluated for his or her discharge needs and has an individualized post-discharge plan. 4. The post-discharge plan is developed by the care planning/interdisciplinary team with the assistance of the resident and his or her family and includes: a. where the individual plans to reside; b. arrangements that have been made for follow-up care and services; c. a description of the resident's stated discharge goals;…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-12 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure medically related social services were provided to attain or maintain the highest practicable physical, mental, and psychosocial well-being for 1 (R7) of 2 residents reviewed for discharge. R7 had an activated Power of Attorney (POA) on admission that was not included in the admission process, social services did not assist R7 in obtaining a decision-maker or guardian prior to R7 revoking the POA, R7 was not assisted in applying for Medicaid after changing payor sources from Medicare, and social services did not ensure R7 had a safe discharge. Findings include: The facility policy and procedure titled Social Services from the publication Med-Pass ©2001 revised 9/2021 documents: Policy Interpretation and Implementation: . 3. The facility staff is able to identify and address factors that have a potentially negative effect on psychosocial functioning of a resident, for example: a. situations that impede the resident's dignity and sense of control;…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-12 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility did not ensure a medication administration errors were thoroughly investigated to prevent reoccurrence. This was observed with 2 (R6 and R2) of 4 residents reviewed with medication administration errors. * R6 received potassium 40 (milliequivalents) meq that was not prescribed for R6. There is not documentation to how this occurred and preventative action. * R2 did not have a reported medication error investigated by the Facility. Findings include: The facility's policy and procedure Administering Medications, dated April 2019. The policy under 6. Medication errors are documented, reported, and reviewed by the (Quality Assurance and Performance Improvement) QAPI committee to inform process changes and or the need for additional staff training. 1.) R6 was readmitted to the facility on [DATE] and was discharged to the hospital on 5/29/24. R6's progress note on 5/15/24 at 2:46 PM documents: Patient administered 40 meq of potassium this morning by medication error.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-12 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility did not ensure 1 (R17) of 1 resident were free of significant medication errors. R17 did not receive various medications from September 2024 through November 2024 because the medication was not available. The medications that were not administered were Trulicity (diabetic medication), losartan hydroclorothiazide 100/25 mg (milligrams) (blood pressure medication), allopurinol 300 mg (medication to treat gout), latanoprost (eye drops for glaucoma), sertraline 50 mg (depression), toprol xl 100 mg (blood pressure medications), pantoprazole EC 40mg (for GERD-gastro-esophageal reflux disease), and fluticasone (treat asthma). Findings include: R17 was admitted to the facility on [DATE] with diagnoses of cellulitis of abdomen wall, morbid obesity, type 2 diabetes and COPD (Chronic obstructive pulmonary disease). The admission MDS (minimum data set) dated 9/3/24 indicate R17 is cognitively intact and independent with eating, bed mobility and transfers with a walker. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-01-16 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility did not maintain an infection prevention and control program to help prevent the transmission of communicable disease and infection. This had the potential to affect all 53 of the 53 residents residing in the facility at the the time of the survey. -The facility did not maintain surveillance data to monitor communicable diseases within the facility. -Registered Nurse (RN) performed wound care for resident (R31) who was on transmission-based precautions (TBP), without wearing appropriate personal protective equipment (PPE). - Dietary staff were observed not wearing their PPE appropriately. Dietary staff were observed wearing their mask below their nose and mouth. - The December 2023 monthly infection control log does not include baseline rates by infection. Surveyor was not provided with monthly infection control surveillance logs for June 2023, July 2023, August 2023, September 2023, October 2023 or November 2023. No surveillance long was provided…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-16 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility did not ensure Residents had an individualized comprehensive plan of care. This was observed with 5 (R15, R20, R40, R300, and R2) of 21 Residents comprehensive care plan reviews. *R15 has a repositioning bar on R15's bed and has an active history of refusing showers. There was no comprehensive plan of care with individualized interventions to address the repositioning bar or the refusal of showers. *R20 has bilateral half side rails on R20's bed and there was no comprehensive plan of care with individualized interventions to address the half side rails. *R40 is a smoker and there was no comprehensive plan of care with individualized interventions to address smoking safety. *R300 returned from the hospital on 1/7/24 with a new diagnosis of Type 2 Diabetes and there was no comprehensive plan of care with individualized interventions to address R300's new diagnosis of Type 2 Diabetes. *R2 was admitted with an indwelling foley catheter and there was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-16 · tag F0700 — patternTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility did not have evidence that it attempted appropriate alternatives prior to installation of bed rails, did not have evidence it assessed residents at risk of entrapment from bed rails prior to installation, and did not have evidence the risks and benefits of bed rails were discussed with the resident and/or resident representatives and informed consent was obtained prior to installation for 4 (R15, R20, R300 and R38) of 4 Residents reviewed for repositioning bars. *R15 does not have a completed assessment done quarterly which documents that risks and benefits were discussed with the Resident and/or Resident representatives and informed consent was obtained prior to the installation, or a care plan was in place for R15's repositioning bars. *R20 does not have a completed assessment done quarterly which documents that risks and benefits were discussed with the Resident and/or Resident representatives and informed consent was obtained prior to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-16 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview the Facility did not ensure insulin was dated when opened, eye drops were dated when opened & labeled with a Resident's name, medications belonging to residents who no longer resided in the facility were disposed of properly, and pharmacy labels were not removed from medications. This has the potential to affect R6, R8, R349, R21, R14, R39, R249, R28, R250, R251, R403, R252, R253, and a pattern of residents residing on the rehab unit who utilize metamucil. Findings include: The Insulin Administration policy and procedure 2001 Med-Pass Inc (Revised [DATE]) under Steps in the Procedure for #4 documents Check expiration date, if drawing from an opened multi-dose vial. If opening a new vial, record expiration date and time on the vial (follow manufacturer recommendations for expiration after opening). The Ophthalmic Administration Policy and Procedure not dated under Procedure for Multi-dose Ophthalmic Drops and Ointments Action Rationale for #16 documents Label the medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-16 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility did not ensure that a written consent explaining the risks and benefits of psychotropic medications was obtained for 1 of 5 residents reviewed (R42). * R42 is prescribed Seroquel, an antipsychotic medication for agitation related to Alzheimer's disease and dementia diagnosis. The facility did not have a written, signed consent explaining the risks and benefits of to R42's power of attorney (POA). This is evidenced by: Surveyor reviewed R42's physician orders and noted that R42 is currently prescribed Seroquel 25 mg tablet twice a day with start date of 11/22/23 and ending on R42's date of discharge 01/09/24. R42 has an activated power of attorney (POA) for health care decisions. Surveyor reviewed R42's electronic health record (EHR) and could not locate a written consent for the reason for the antipsychotic medication, alternative modes of treatment, the risks of taking the medication and the benefit of taking the medication. On 01/11/24, at 8:50 AM, Surveyor requested documentation for signed consent of Seroquel from Director of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-16 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure 2 of 2 resident-to-resident incidents of physical abuse involving R36 towards R32 and R7 were reported to the State Agency within 2 hours, when the allegation involves abuse, and did not submit the results of their investigation within 5 working days to the State Agency. * On 12/26/23 at 2:00 pm, R36 struck R32 on the hand, when R32 wheeled past R36's wheelchair. The facility did not report this resident-to-resident physical abuse incident between R36 and R32 to the State Agency within 2 hours. The facility did not provide their investigation results within 5 working days to the State Agency. * On 12/27/23, R36 struck R7 on the shoulder when R36 was being wheeled past R7. The facility did not report this resident-to-resident physical abuse incident to the State Agency. The facility did not report this resident-to-resident physical abuse within 2 hours and did not submit their investigation results within 5 working days to the State Agency.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-16 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility did not ensure 2 resident-to-resident incidents (involving R32 and R7) of 2 incidents of physical abuse by a resident (R36), had a thorough investigation completed. * The facility self-report Alleged Nursing Home Resident Mistreatment, Neglect, and Abuse Report dated 1/4/24 indicates, on 12/26/23 at 2:00 pm, R36 struck R32 on the hand, when R32 wheeled past R36's wheelchair. The facility did not complete a thorough investigation of this incident. * On 12/27/23, R36 struck R7 on the shoulder when R36 was being wheeled past R7. The facility did not report this resident-to-resident physical abuse incident to the State Agency and did not complete a thorough investigation. Findings include: The facility's Abuse Investigation and Reporting policy dated July 2017, indicate: All reports of resident abuse, neglect, exploitation, misappropriation of resident property, mistreatment and/or injuries of unknown source (abuse) shall be promptly reported to local,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-16 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility did not ensure that the PASARR (Pre-admission Screen and Resident Review) for 1 (R5) of 2 Residents reviewed was completed accurately upon admission to the Facility and was appropriately referred for a Level II screen. R5 has a diagnosis of bipolar disorder and being treated with antidepressants of Trazadone & Effexor. The Facility did not complete Section C Questions pertinent for an abbreviated Level II screen and did not refer R5 for a Level II screen on or before the 30th day of stay at the Facility as required. A required Level II screen which would indicate if R5 needs nursing home placement and if R5 needs specialized service related to developmental disability and/or serious mental illness which is defined by federal PASARR regulations. Findings include: The admission Criteria policy 2001 Med-Pass Inc. (Revised March 2019) under policy interpretation and implementation documents; 9. All new admissions and readmissions are screened for mental disorders…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-16 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interviews, the facility did not ensure residents who are dependent on staff for personal hygiene/showering were provided the necessary care. This was observed with 1 (R15) 2 Residents reviewed who were dependent on staff for personal hygiene/showering. * On 1/9/24 at 9:58 AM, R15 informed Surveyor that R15 has not been getting showers on a regular basis and is scheduled for Tuesdays and Fridays. There is no documentation or comprehensive care plan of R15 refusing showers. The facility was not able to provide documentation that R15 has received showers. Findings Include: Surveyor reviewed the facility's Bath, Shower/Tub policy and procedure revised February 2018 and notes the following: .Purpose The purposes of this procedure are to promote cleanliness, provide comfort to the Resident and to observe the condition of the Resident's skin. Documentation 1. The date and time the shower/bath was performed. 2. The name and title of the individual(s) who assisted the Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-16 · tag F0678 — failed to provide CPR when needed — isolatedProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility did not ensure the resident's record reflected the accurate resuscitation code status as identified in the resident's advanced directive for 2 of 2 residents (R3 and R40) reviewed for a Do Not Resuscitate (DNR) code status. * R3's Emergency Care Do Not Resuscitate Order (DNR) was signed [DATE]. R3's current physician orders for [DATE]-[DATE] documents that R3 is a full code with a start date of [DATE]. * R40's Emergency Care Do Not Resuscitate Order (DNR) was signed [DATE]. R40's current physician orders for [DATE]-[DATE] documents that R40 is a full code with a start date of [DATE]. Surveyor requested during the survey process the facility's policy and procedure for documenting a Resident's preference for CPR but did not receive a policy and procedure. Findings Include: 1. R3 was admitted to the facility on [DATE] with diagnoses of Hypertensive Heart Failure and Stage 1 Through Stage 4 Kidney Disease, Chronic Obstructive Pulmonary Disease, Chronic Diastolic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-16 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review the Facility did not ensure quality of care was provided for 2 (R5 & R300) of 3 Residents reviewed for neurological checks. * R5's neurological checks were not completed after unwitnessed falls on 12/8/23, 12/20/23, 12/28/23, & 12/30/23. * R300's neurological checks were not completed after unwitnessed falls on 9/13/23 & 10/4/23. Findings include: The Neuro Check Assessment form documents for Policy: All resident who experience a head injury or an unwitnessed fall will have Neuro Checks completed. Under Procedure documents Neuro checks, vitals and assessments will be completed every 15 minutes X (times) (1) hour, every 30 minutes for (1) hour, every 1 hour X 4 hours and then every 4 hours X 24 hours and every shift X 48 hours. This form is dated on the date of a Resident's fall. 1. R5 has diagnoses which include diabetes mellitus, depression, hypertension, generalized anxiety disorder, and bipolar disorder. R5's power of attorney for healthcare was activated on 10/25/23. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-16 · tag F0687 — failed to care for feet properly — isolatedProvide appropriate foot care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and record review, the facility did not ensure daily diabetic foot inspections was provided in accordance with professional standards of practice for 1 Resident (R) (R20) of 2 Residents reviewed with a diagnosis of Diabetes. * R20 who has Type 2 Diabetes Mellitus with diabetic neuropathy. R20's care plan and care card does not address performing daily foot care and inspection. R20 reported R20 has been taught to do diabetic foot checks but is not able to physically check his own feet. R20 reported staff do not check his feet daily. According to Director of Nursing (DON)-B foot checks are not completed daily but are completed weekly. Findings Include: According to the American Medical Directors Association (AMDA), Diabetes Management in the Post-Acute and Long Term Care Setting Clinical Practice Guideline. [NAME], MD: AMDA 2015 page 32-33 states in part: Train caregivers to perform daily foot care and inspection . The American Medical Directors Association (AMDA) - The Society for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-16 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the Facility did not ensure ongoing communication with a dialysis facility for 1 (R24) of 1 resident who received dialysis care and services. * R24 received dialysis three times per week. The Facility did not ensure ongoing communication occurred between the nursing facility and the dialysis facility prior to and following R24's dialysis appointments. Findings include: The nursing home dialysis transfer agreement between the nursing home and [Name of] Dialysis Center dated 5/18/22 under Now, Therefore, the Owner and Company agree to the following documents: 3. Designated Resident Information. Facility shall ensure that all appropriate medical, social, administrative, and other information accompany all Designated Residents at the time of transfer to Center. This information, shall include, but is not limited to, where appropriate, the following: (a) Designated Resident's name, address, date of birth and Social Security Number; (b) Name, address and telephone number of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-16 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility did not ensure self-administration assessments were completed prior to leaving medication at the bedside to ensure safe medication delivery for 1 of 1 resident (R403) reviewed for self-administration. * R403 was observed to have medication left at bedside to self-administer and did not have a physician order or an assessment to self-administer medications. This is evidenced by: The facility's Medication Self-Administration of Medications policy states in part . Residents have the right to self-administer medications if the interdisciplinary team has determined that it is clinically appropriate and safe for the resident to do so. 1. As part of their overall evaluation, the staff and practitioner will assess each resident's mental and physical abilities to determine whether self-administering medications is clinically appropriate for the resident. 2. In addition to general evaluation of decision-making capacity, the staff and practitioner will perform…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-16 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the Facility did not keep 1 (R5) of 1 Residents reviewed for antibiotic use free from unnecessary drugs. * On 11/3/23 R5 was ordered & received Macrobid 100 mg (milligrams) BID (twice daily) x (times) 5 days for UTI (urinary tract infection) when R5 did not have/ appropriate signs and symptoms for use of the antibiotic. Findings include: The Urinary Tract Infection/Bacteriuria-Clinical Protocol 2001 Med-Pass Inc. (Revised April 2018) under assessment and recognition includes documentation of; 2. The staff and practitioner will identify individuals with possible signs and symptoms of a UTI. a. Signs and symptoms of a UTI may be specific to the urinary tract and/or generalized. The presentation of symptomatic UTIs varies. b. Nurses should observe, document, and report signs and symptoms (for example, fever or hematuria) in detail and avoid premature diagnostic conclusions. c. New onset of nonspecific or general symptoms alone (change in mental status, decline in appetite, etc)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-16 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the Facility did not ensure there was a medication error rate below 5 percent. There were 2 medication errors in 33 opportunities which resulted in a medication error rate of 6.06%. Medication errors were identified for R351 & R38. * R351 did not receive PreserVision AREDS-2 on 1/10/24 as this medication was not available. * R38 did not receive Colchicine 0.6mg on 1/11/24 as this medication was not available. Findings include: 1. On 1/10/24 at 9:21 a.m. Surveyor observed LPN (Licensed Practical Nurse)-S prepare R351's medication which consisted of Carvedilol 3.125 mg one tablet, Finasteride 5 mg one tablet, Torsemide 10 mg one tablet and Vitamin D3 25 mcg (micrograms) one tablet. On 1/10/24 at 9:24 a.m. Surveyor verified the number of pills in R351's medication cup with LPN-S. On 1/10/24 at 9:24 a.m. LPN-S administered R351 the medication whole with water. LPN-S cleansed her hands after administering R351's medication. On 1/10/24 at 9:35 a.m. Surveyor reviewed R351's physician order and noted an order dated 1/6/24 which documents…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility did not provide adequate supervision and interventions to prevent accidents for 4 (R17, R300, R32 and R5) of 4 sampled Residents identified by the facility to be at risk for falls. *On 1/19/24, R17 was not transferred per plan of care (including the care card), which indicates the use of 2 staff assist when transferring with the hoyer lift. *R300 had 4 falls all from R300's recliner on 9/13/23, 10/4/23, 11/12/23, and 12/30/23. The facility did not complete a thorough investigation and determine a root cause analysis for R300's falls. *R32 had 2 falls on 7/29/23 and 11/30/23. The facility did not complete a thorough investigation and determine a root cause analysis for R32's falls. *R5 had 5 six falls in December 2023: 12/4/23, 12/8/23, 12/20/23, 12/27/23, 12/28/23, & 12/30/23. The Facility did not thoroughly investigate these falls. There is no evidence staff were interviewed to determine when R5 was last observed, when R5 was provided cares, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-16 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, the facility did not ensure the privacy and confidentiality of protected health information (PHI) for 2 of 2 residents (R2 and R9). This is evidenced by: On 01/09/24, at 10:37 AM, Surveyor observed a medication cart in hallway in front of R2's room. The computer screen was up with R2's medication administration screen viewable. R2's door was closed, and Licensed Practical Nurse Q (LPNQ) was in R2's room. LPNQ was observed coming out of R2's room and started setting up R2's medications. At 10:40 AM, LPNQ completed R2's medication set up. LPNQ locked the medication cart and went back into R2's room. LPNQ left the medication cart computer screen up with R2's PHI visible. At 10:45 AM, Surveyor observed LPNQ pushing the medication cart throughout the hallways with the computer screen up and R9's PHI viewable. On 01/11/24, at 8:50 AM Director of Nursing (DON) B was asked to provide a Policy & Procedure for resident PHI during medication pass. Surveyor did not receive a Policy & Procedure from DON.
- Potential for harm · F2022-09-12 · tag F0730 — widespreadObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the Facility did not ensure 3 (CNA (Certified Nursing Assistant)-N, CNA-O, & CNA-Q) of 5 randomly selected CNAs had a performance (competency) review at least once every 12 months. This has the potential to affect all 48 Residents residing in the Facility as staff work throughout the facility. A performance (competency) review was not completed for CNA-N, CNA-O, & CNA-Q in 2021. Findings include: On 9/12/22 at 7:30 a.m. Surveyor reviewed the competency reviews for CNA-N, CNA-O, CNA/Med Tech-P, CNA-Q and CNA-R and noted the following. CNA-N was hired on 12/6/06. The competency reviews for CNA-N are dated 3/17/08, 7/29/13, & 4/16/14. CNA-N did not have a performance (competency) review in 2021. CNA-O was hired on 4/3/13. The competency reviews for CNA-O are dated 6/11/15, 8/11/16, and one dated 11/26 with the year not documented. Surveyor noted the competency review is not signed by the current DON (Director of Nursing) who started in 2020 at the Facility as the signature for the first name initial is M and the current DON's first name initial is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-09-12 · tag F0908 — failed to keep essential equipment working — widespreadKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based upon observation and interview, the Facility did not ensure Facility equipment was maintained in proper working order potentially impacting 48 of 48 Residents residing in the Facility. Surveyor observed the left dryer in the laundry and observed the top flat surface and wires above the dry screen had a large accumulation of lint, which is a potential fire hazard. Findings include: On 9/8/22 at 8:28 a.m. Surveyor toured the laundry with LA (Laundry Aide)-M who has worked in the laundry since February 2022. Surveyor observed there are two working commercial dryers. Surveyor asked LA-M how often she cleans the dryers to remove lint. LA-M informed Surveyor she cleans the lint every other load unless the load would have a lot of lint, like towels, then she cleans the lint after every load. LA-M showed Surveyor a white erase board which she writes the time when she has cleaned the lint from the dryers. At 8:35 a.m. LA-M opened the bottom door of the left dryer where the lint screen is located. Surveyor observed there is a large amount of lint accumulated on flat portion above the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-09-12 · tag F0947 — failed to train nurse aides adequately — widespreadEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the Facility did not ensure 4 (CNA (Certified Nursing Assistant)-O, CNA/Med Tech-P, CNA-Q, & CNA-R) of 5 randomly sampled CNA's (Certified Nursing Assistant) who had been employed for over a year received dementia management & resident abuse prevention training. This has the potential to affect all 48 Residents residing at the Facility as staff work throughout the facility. Findings include: On 9/8/22 at 3:38 p.m. Surveyor reviewed in-service education records for CNA-O, CNA/Med Tech-P, CNA-Q, and CNA-N and noted the following: CNA-O was hired on 4/3/13. Surveyor reviewed CNA-O's in-service record for the period of 4/3/21 to 4/3/22. Surveyor noted CNA-O received abuse, neglect & exploitation training but did not receive dementia training. CNA/Med Tech-P was hired on 2/7/07. Surveyor reviewed CNA/Med Tech-P's in-service record for the period of 2/7/21 to 2/7/22. CNA/Med Tech-P did not receive dementia training or abuse, neglect, & exploitation training. CNA-Q was hired on 9/2/20. Surveyor reviewed CNA-Q's in-service record for the period of 9/2/21…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-09-12 · tag F0887 — patternEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the Facility did not ensure 4 (R2, R12, R41, & R43) of 5 Residents reviewed for COVID-19 vaccination had documented risk and benefits. Findings include: The COVID-19 Vaccination Education, Offering, and Documentation policy & procedure updated 5/25/21 under COVID-19 Immunizations Requirements includes documentation of The resident's medical record includes documentation that indicates, at a minimum, the following: a. That the resident or resident representative was provided education regarding the benefits and potential risks associated with COVID-19 vaccine; and b. Each dose of COVID-19 vaccine administered to the resident. c. If the resident did not receive the COVID-19 vaccine due to medical contraindications or refusals. On 9/8/22 at 1:12 p.m. during the infection control interview with ADON (Assistant Director of Nursing)-C who is the Facility's infection preventionist, Surveyor asked where Surveyor would be able to locate documentation the Resident was educated on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-09-12 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility did not notify the resident or resident's representative in writing of the transfer and the reasons for the move including the effective date of transfer, the location to which the resident is transferred, a statement of the resident's appeal rights with the name, address, and telephone number of the entity which receives the request and information on how to obtain an appeal form as well as the name, address, and telephone number of the Office of the State Long-Term Care Ombudsman for 1 (R22) of 1 residents reviewed for transfer to the hospital. *R22 was transferred and admitted into the hospital on [DATE], 2/26/2022, 5/10/2022, and 7/9/2022. No documentation was found indicating a transfer notice was provided to R22 or R22's representative. Nursing Home Administrator-A was not aware of the requirement to provide transfer notices to residents and their representative for facility initiated transfers. Findings: The facility policy and procedure entitled…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-09-12 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility did not notify at the time of transfer the resident or resident's representative in writing the state bed-hold policy, the duration of the bed hold, the reserve bed payment policy, and the return to the facility for 1 (R22) of 1 residents reviewed for bed hold notice. *R22 was transferred and admitted into the hospital on [DATE], 2/26/2022, 5/10/2022, and 7/9/2022. No documentation was found indicating a bed hold notice was provided to R22 or R22's representative. Findings: The facility policy and procedure entitled Bed-Holds and Returns dated 3/2017 states: 3. Prior to a transfer, written information will be given to the residents and the resident representatives that explains in detail: a. The rights and limitations of the resident regarding bed-holds; b. The reserve bed payment policy as indicated by the state plan (Medicaid residents); c. The facility per diem rate required to hold a bed (non-Medicaid resident), or to hold a bed beyond the state bed-hold…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-09-12 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility did not ensure residents received treatment and care in accordance with professional standards of practice after an unwitnessed fall for 2 (R22 and R8) of 4 residents reviewed for falls. *R22 had unwitnessed falls on 12/16/2021, 1/29/2022, 2/9/2022, 2/16/2022, 2/21/2022, 2/26/2022, 3/3/2022, and 7/9/2022. Neurological checks were not completed following the fall to assess for a change in mentation. *R8 had unwitnessed falls on 2/23/2022, 4/28/2022, and 6/4/2022. Neurological checks were not completed following the fall to assess for a change in mentation. Findings: The facility policy and procedure entitled Neurological Assessment dated 10/2010 states: General Guidelines: 1. Neurological assessments are indicated: a. Upon physician order; b. Following an unwitnessed fall; c. Following a fall or other accident/injury involving head trauma; or d. When indicated by resident's condition. The facility Neuro Check Assessment form states: Policy: All…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-09-12 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the Facility did not ensure Residents with pressure injuries receives appropriate care, treatment, & preventative measures to promote healing for 1 (R99) of 2 Residents with pressure injuries reviewed. R99 was admitted to the facility on [DATE] with a right buttocks Stage 2 pressure injury. There was no assessment of the pressure injury until after Surveyor spoke with ADON (Assistant Director of Nursing)-C on 9/12/22. The physician order dated 8/26/22 documents may apply medseptic cream to areas of concern every shift - PRN (as needed). There is no documentation in R99's Treatment Administration Record (TAR) from 8/26 to 9/11/22 of R99 receiving the medseptic cream, even though the Assistant Director of Nursing (ADON) -C informed Surveyor staff had been applying it. On 9/7, 9/8, and 9/12/22, R99 was observed sitting in a chair without a pressure relieving cushion in the chair. Findings include: The Pressure Ulcers/Skin Breakdown - Clinical Protocol 2001…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-09-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility did not ensure residents received adequate supervision to prevent falls for 3 (R9, R8, and R22) of 4 residents reviewed for falls. *R9 had a fall on 7/4/2022 due to staff not following interventions per the Falls Care Plan. *R8 had six falls in eight months. R8's Falls Care Plan was not revised timely after falls to prevent future falls, interventions were not implemented as stated per the Fall Care Plan, and no documentation was found in R8's medical record of having a fall yet staff statements of a fall were provided. *R22 had eleven falls in eight months. R22's Falls Care Plan was not revised timely after falls to prevent future falls with resident-centered interventions. Findings: The facility policy and procedure entitled Falls - Clinical Protocol dated 3/2018 states: Assessment and Recognition: . 5. The staff will evaluate and document falls that occur while the individual is in the facility; for example, when and where they happen, any…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-09-12 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility did not ensure that 1 (R36) of 1 residents reviewed received dialysis services consistent with professional standards of practice. R36 did not have a physician's order documenting the frequency of dialysis treatments, the location of the dialysis center in the community, the care, monitoring, and location of the dialysis access site. R36's care plan did not document the location of the dialysis access site or the monitoring of the dialysis site for complication such as bleeding. Findings include: The Dialysis policy and procedure revised 1/2017 under policy documents [name of facility] will use the Critical Element Pathway from CMS (Centers for Medicare & Medicaid Services) to provide quality dialysis services to our clients. [name of facility] does not provide in-house dialysis. If any resident needs dialysis, Admissions or Social Worker will set up the appointments and arrange for transportation, either with our van or with an outside vendor. Under procedure documents; Obtain physician order for hemodialysis or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-09-12 · tag F0742 — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility did not ensure 1 (R35) of 1 residents reviewed for mood and behavior received appropriate treatment and the services to attain the highest practicable mental and psychosocial well-being. The facility did not ensure that R35 received a psychiatric consult as requested by R35's POA (Power of Attorney). Findings include: R35 was admitted for rehabilitation on July 23rd, 2022, and has diagnoses that include: fracture of unspecified part of the neck of the left femur, dementia, and depression. R35's MDS (Minimum Data Set) assessment with an ARD (Assessment Reference Date) of 07/29/22 documented R35 has a BIMS (Brief Interview for Mental Status) of 4, indicating R35 is cognitively impaired; R35 used anti-depressant medication six days during the reference period, and documented a PHQ-9 (Patient Health Questionnaire-9) score of 00, indicating no depression; however, the PHQ-9 assessment contains an area for staff to assess residents' level of depression if…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-09-12 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the Facility did not ensure each Resident's drug regimen was free from unnecessary drugs for 2 (R31 & R35) of 6 Residents reviewed. * R31 receives metoprolol tartrate 25 mg (milligrams) with instructions to hold the medication if R31's systolic blood pressure is less than 100. R31's PM (evening) blood pressure was not taken before administering the medication on 8/12/22, 8/18/22, 8/19/22, 8/20/22, 8/21/22 & 9/3/22. * R35 receives a prophylactic antibiotic for UTI (urinary tract infection) without adequate indications for its use. Findings include: R31 was admitted to the facility on [DATE] with diagnoses which includes hypertension. The physician orders dated 7/15/22 include metoprolol tartrate 25 mg (milligrams) with directions to administer twice a day 6:30 a.m. -10:00 a.m. and 7:00 p.m. - 9:30 p.m. Special instructions document HTN (hypertension) Hold Med for SBP (systolic blood pressure less than 100. On 9/8/22 at 12:20 p.m. Surveyor asked RN (Registered Nurse)-U where…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-09-12 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the Facility did not ensure that 1 (R31) of 4 Resident's medications reviewed were free from unnecessary drugs. * R31 receives Risperidone (Risperdal) 0.5 mg twice a day. The Facility is not monitoring R31's behavior and an AIMS (Abnormal Involuntary Movement Scale) was not completed. Findings include: R31 was admitted to the facility on [DATE] with diagnoses which includes multiple sclerosis, depression, anxiety disorder, and Alzheimer's disease. The physician orders dated 7/15/22 includes Risperidone 0.5 mg (milligrams) with directions to administer twice a day for Alzheimer's dementia. Risperidone (Risperdal) is an antipsychotic medication. The admission MDS (minimum data set) with an assessment reference date of 7/18/22 is coded as having received an antipsychotic 3 days in the last 7 days. The quarterly MDS with an assessment reference date of 8/31/22 is coded as having received an antipsychotic for 7 days in the last 7 days. On 9/8/22 at 12:02 p.m. Surveyor asked…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-09-12 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility did not ensure 1 (R16) of 5 residents reviewed for medication administration were free of significant medication errors. R16 was administered an extra 4 units of long-acting insulin before lunch time instead of the prescribed 4 units of short-acting insulin. Findings include: Surveyor reviewed facility's Administering Medications policy with a revision date of April 2019. Documented was: Policy Statement Medications are administered in a safe and timely manner, and as prescribed. Policy Interpretation and Implementation . 10. The individual administering the medication checks the label THREE (3) times to verify the right resident, right medication, right dosage, right time and right method (route) of administration before giving the medication . R16 was admitted to the facility on [DATE] with diagnoses that include Hemiplegia and hemiparesis following unspecified cerebrovascular disease affecting right dominant side, severe sepsis with septic shock,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-09-12 · tag F0886 — failed to test for COVID-19 as required — isolatedPerform COVID19 testing on residents and staff.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the Facility did not ensure 2 (CNA-V & CNA-H) of 5 unvaccinated Facility staff including individuals providing services under arrangements were tested for COVID 19 according to Facility's outbreak protocol and [NAME] County community transmission rates. This had the potential to affect all 48 Residents residing at the Facility. Findings include: On 9/8/22 at 12:36 p.m. Surveyor conducted the infection control interview with ADON (Assistant Director of Nursing)-C, who is the infection preventionist at the Facility. During this interview Surveyor discussed with ADON-C the Facility's COVID-19 outbreaks. Surveyor inquired how often employees who have been granted an exemption are tested. ADON-C informed Surveyor they have been tested twice a week due to their COVID-19 outbreaks & the county's transmission rates. Surveyor inquired if there was a time since May 2022 these employees were not tested twice weekly. ADON-C informed Surveyor she didn't think there was a time when they…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2025-03-17 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the Facility did not ensure they posted the nurse staffing data to include the date, resident census, and the total actual hours worked by Registered Nurses, Licensed Practical Nurses, and Certified Nurse Aides, on a daily basis. This has the potential to affect all 53 residents currently residing in the Facility. * The Facility did not have Nurse Staff Posting forms posted daily in a visible location in the Facility and has no record of Nurse Staff Postings being completed or maintained for 18 months. Findings include: On 02/27/25, at 10:58 AM, Surveyor reviewed 30 days of nursing staff schedules provided by Facility. However, noted that there were no Nurse Staff Postings included which had been requested. On 02/27/25, at 12:30 PM, Surveyor observed no Nurse Staff Postings in the reception area of the Facility when looking around for the posting. On 02/27/25, at 01:25 PM, Surveyor interviewed Nursing Scheduler-R and asked where the Nurse Staff Posting is located, which the response was it is posted in the nurses' stations to keep…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$130,720 in federal fines across 2 penalties.
- $113,919 — penalty dated 2025-03-17
- $16,801 — penalty dated 2024-11-12
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to WISCONSIN ILLINOIS SENIOR HOUSING, INC. — 7 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.7 | -0.7 vs chain |
| Health inspection | 1 of 5 | 1.7 | -0.7 vs chain |
| Staffing | 2 of 5 | 2.8 | -0.8 vs chain |
| Quality measures | 4 of 5 | 3.3 | +0.7 vs chain |
The other 6 homes this chain runs (chain average 1.7★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| DUPONT, LORI | Individual | CORPORATE DIRECTOR | since 01/01/2015 |
| GEHLER, MIRIAM | Individual | CORPORATE DIRECTOR | since 01/01/2015 |
| GERLACH, KERI | Individual | CORPORATE DIRECTOR | since 01/01/2019 |
| KERWIN, ANDREW | Individual | CORPORATE DIRECTOR | since 01/01/2016 |
| KUMAR, RAJEEV SHIVA | Individual | CORPORATE DIRECTOR | since 04/24/2012 |
| LACKE (CARRIG), KAREN | Individual | CORPORATE DIRECTOR | since 01/01/2016 |
| LYNN, NICHOLAS | Individual | CORPORATE DIRECTOR | since 03/14/2011 |
| CARRIAGE HEALTHCARE COMPANIES INC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 02/15/2001 |
| BEZOTTE, JENNIFER | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 06/09/2025 |
| SHERMAN, STEPHANIE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/12/2012 |
| HBT IT LLC | Organization | ADP OF THE SNF | since 07/01/2024 |
| JT AND ASSOCIATES LLC | Organization | ADP OF THE SNF | since 01/01/2010 |
| OAK MEDICAL SC | Organization | ADP OF THE SNF | since 10/10/2022 |
| PARTNERS IN WEALTH MANAGEMENT, INC | Organization | ADP OF THE SNF | since 01/01/2024 |
| PINION, LLC | Organization | ADP OF THE SNF | since 01/01/1995 |
| REHAB SOLUTIONS GROUP, LLC | Organization | ADP OF THE SNF | since 01/01/2024 |
| TWOMAGNETS LLC | Organization | ADP OF THE SNF | since 01/01/2022 |
CMS files one row per role, so the 20 rows in the source record cover these 17 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
8 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 72% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $96K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in WI
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Wisconsin Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 525565. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-03-17, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.