Meadowbrook Acres
2149 Greenbrier Street, Charleston, WV 25311 · For profit - Corporation · 60 certified beds · (304) 344-4268 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a middle-of-the-pack inspection score (3/5)
- no federal fines or payment denials on record
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited Nov 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- a high number of inspection citations overall (56) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 8.0% | 14.7% | 15.4% | better |
| Long-stay residents who lose too much weight | 5.4% | 6.3% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 0.8% | 0.4% | 0.9% | typical |
| Long-stay residents with a urinary tract infection | 0.5% | 1.6% | 2.0% | better |
| Long-stay residents with depressive symptoms | 6.3% | 7.6% | 6.5% | typical |
| Long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% | better |
| Long-stay residents with falls causing major injury | 3.3% | 4.4% | 3.3% | typical |
| Long-stay residents whose ability to walk worsened | 2.3% | 15.9% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 20.5% | 27.0% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 98.2% | 97.6% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.5% | 4.2% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 25.7% | 22.1% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 7.2% | 13.4% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.0% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 90.7% | 79.4% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 25.3% | 22.5% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 13.6% | 11.3% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 3.28 | 1.80 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.81 | 1.84 | 1.80 | typical |
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
56.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 66 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 41.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 58 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.21 therapist hours per resident per day in 2026Q1 — more than 25% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 21% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 56.7%CMS range 43.8–67.2 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.7%CMS range 6.5–14.8 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 41.4% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 44.8% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 43.1% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.2% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.2% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.1%CMS range 4.4–13.3 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.97 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 60 beds and averages 57.4 residents a day — about 96% occupied, or roughly 3 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.94 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.67 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.49 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.46 hrs/resident/day on weekends vs 4.13 on weekdays — 16% thinner on weekends. RN hours go from 0.83 to 0.29 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 53% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
56 citations, most serious first. The 10 most serious are shown; the remaining 46 are one tap away and print in full.
- Potential for harm · Ecited before2025-11-06 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and staff interview the facility failed to develop and implement the care plan for applying bed rails to the beds. This was true for three (3) of the eleven (11) residents that were reviewed for bed rails. Resident Identifiers: #49, #30 and #19. Facility Census: 58 Findings Include: a) Resident #49 On 11/04/25 at 10:10 AM record review of current orders for Resident #49 shows 1/2 bilateral upper siderails to assist with bed mobility and transfers. On 11/04/25 at 10:20 AM review of the care plan for Focus (Residents name) hasd an ADL self care performance deficit related to deconditioning, weakness, pain. Resident #49s interventions./tasks show Bilateral 1/2 side rail to aid in turning and repositioning. On 11/04/25 at 10:45 AM observation of Resident #49 shows she has no side rails in place at this time. The above findings were confirmed with the Director of Nursing on 11/05/25 at 9:15 AM at which time she agreed there were no side rails present on the bed. b) Resident #30 A record review on 11/04/25 at 10:30 AM, revealed a fall care plan for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-11-06 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, staff interview, and observation the facility failed to provide care in accordance with professional standards of practice, by not following doctors orders for side rail implementation and neuro checks. This failed practice was found true for (4) four of (4) four residents reviewed for fall interventions during the Complaint Survey Process. Resident identifiers #19, #30, #49, and #23. Facility Census 58.Findings Include: a) Resident #49 On 11/04/25 at 10:10 AM record review of current orders for Resident #49 shows 1/2 bilateral upper siderails to assist with bed mobility and transfers ordered on 08/14/24. The care plan for Focus (Residents name) hasd an ADL self care performance deficit related to deconditioning, weakness, pain. Resident #49s interventions./tasks show Bilateral 1/2 side rail to aid in turning and repositioning. A review of Task GG Roll Left and Right shows Resident #49 is either Partial.moderate assistance or Substantial.maximal asistance for turns. On 11/04/25 at 10:45 AM observation of Resident #49 shows she has no side rails in place at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-06 · tag F0557 — isolatedHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, and staff interview the facility failed to provide residents with a dignified activity experience by passing medications during Bible Study. This failed practice was a random opportunity for discovery during the Complaint Survey. Resident identifier #9. Facility Census 58.Findings Include:a) Resident #9An observation on 11/04/25 at 2:18 PM, revealed the recreation room door to be closed and a sign that read, Bible Study on the closed door.Further observation revealed Registered Nurse (RN) #48, opening the closed door that read, Bible Study and administering Resident #9 a medication.During an interview on 11/04/25 at 2:30, RN #48 stated, If we are running behind we give them during activities or in the dining room. SA asked the RN if he was behind today and RN #48 stated, Not really, I just wanted to get done. SA then asked what medication did you give the resident? RN #48 replied, Baclofen.During an interview on 11/04/25 at 3:14 PM, Activity Assistant (AA) #73 confirmed that the RN gave the medicine during Bible Study and stated, They give medicines in all of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-06 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, and staff interview the facility neglected to provide supervision and monitoring to prevent repeated elopement's. This failed practice resulted in Resident #60 having over 20 attempted elopement's and/or exit seeking behaviors during a (9) nine month period. This failed practice was found true for (1) one of (3) three residents reviewed for elopement risk during the Complaint Survey Process. Resident identifier #60. Facility Census 58.Findings Include:a) Resident #60A review on 11/04/25 at 2:15 PM, revealed a reportable incident for Resident #60 for an elopement dated 04/22/24. The elopement is summarized as follows: On 04/22/24 the facility received a phone call from a (Local Emergency Room) saying that Resident #60 had been brought in by someone and that she had eloped from this nursing home. During the investigation it was determined by medical records and staff interviews that when (3) three evening shift staff members entered the facility they did not make sure the door properly latched making the elopement possible. It was also determined during the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, and staff interview the facility failed to ensure the environment in which it had control over was as free from accidents/ hazards as possible, by not providing supervision and monitoring to prevent repeated elopements. This failed practice was found true for (1) one of (3) three residents reviewed for elopement risk during the Complaint Survey Process. Resident identifier #60. Facility Census 58. Findings Include:a) Resident #60A review on 11/04/25 at 2:15 PM, revealed a reportable incident for Resident #60 for an elopement dated 04/22/24. The elopement is summarized as follows: On 04/22/24 the facility received a phone call from a (Local Emergency Room) saying that Resident #60 had been brought in by someone and that she had eloped from this nursing home. During the investigation it was determined by medical records and staff interviews that when (3) three evening shift staff members entered the facility they did not make sure the door properly latched making the elopement possible. It was also determined during the investigation by the facility that the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interviews, the facility failed to ensure the resident environment over which it had control was as free from accident hazards as possible. This was a random opportunity for discovery of a resident smoking in non-designated areas, a medication cart and janitor closet unlocked and unattended. Resident identifier: #5. Facility census: 54. Findings included: a) An observation on 04/08/25 at 12:20 PM of an unlocked janitors closet on the B hall. A second observation on 04/08/25 at 1:00 PM of the unlocked janitors closet on the B hall found: -Clorox Clean-up -Sani-Clean 2 spray -Odor Neutral -Clorox bleach germicidal wipes -Glass Cleaner -DNA bath cleaner -Clorox urine cleaner -Sun burst neutral cleaner An interview on 04/08/25 at 1:08 PM with the Maintenance Assistant revealed the closet should always be locked and the lock was broken. He stated he was unsure how long the lock had been broken. An observation on 04/09/25 at 9:55 AM found the Medication Cart on the B Hall was unlocked and unattended. An interview with Licensed Practical Nurse (LPN #33) on 04/09/25…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-14 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and staff interview it was determined the facility failed to ensure proper reconciliation of the narcotic medication logbook was performed. Facility census: #54 Findings include: a) A Hall On 04/09/25 at 8:24 AM during the medication administration observation process, it was noted that the narcotic medication logbook reconciliation was not completed properly for each daily shift change. The current narcotic medication logbook on hand begins on 02/18/25 through 04/09/25. The following dates were not reconciled as required as explained by the Administrator. 02/21/25 no entry for 7 PM - 7 AM shift 02/22/25 no entry for 7 AM - 7 PM shift 02/23/25 no entry for 7 PM - 7 AM shift 02/28/25 no entry for 7 PM - 7 AM shift 03/01/25 no entry for 7 AM - 7 PM shift 03/01/25 no entry for 7 PM - 7 AM shift 03/06/25 no Nurse signature for going off duty for 3 PM shift 03/08/25 no Nurse signature for going off duty for 7 PM - 7 AM shift 03/09/25 no entry for 7 PM - 7 AM shift 03/12/25 no Nurse signature for going off duty for 7 PM - 7 AM shift 03/17/25 no Nurse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-14 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and staff interview the facility failed to store plate lids in accordance with professional standards for food service safety related to storage. This could have affected all residents that received their nutrition from the kitchen. Facility Census: 54 Findings included: a) Kitchen During the initial kitchen tour on 04/08/25 at 9:48 AM, an observation revealed a rack of plate lids stored up against the dirty open utility-room door. There was a mop sink, dirty mops, rags, and chemicals stored in the utility room. During an interview with the Dietary Manager (DM) on 04/08/25 at 9:49 AM, DM stated that they probably should not be stored there with the door open.
- Potential for harm · Dcited before2025-04-14 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, and staff interview the facility failed to treat each resident with respect and dignity regarding meal service. This was a random opportunity for discovery. Resident identifier: # 211. Facility census: 54. Findings included: a) Resident #211 During an observation of meal services on 04/08/25 at 12:08 PM revealed Resident #211's sitting in the dining room at a table with 2 other residents and a visitor that was eating their lunch. Resident #211 watched as everyone around consumed their lunch. Continued observation revealed seven more tables were served, prior to surveyor intervention. During an interview on 04/08/25 at 12:20 PM the Director of Nursing (DON) verified that Resident #211 should have been served when the other residents at the table received their meal.
- Potential for harm · Dcited before2025-04-14 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review, and staff interview, facility failed to ensure residents and/or their medical representatives were given the right to be informed of participate in the decision to initiate a psychotropic medication. This was true for one (1) of five (5) reviewed for unnecessary medications. Resident identifier #23. Facility census: 54. Finding included: a) Resident #23 A review for Unnecessary Medication for Resident #23 on 04/14/25 found, Physician order for: Zoloft oral tablet 50 MG (Sertraline HCI) Give one (1) tablet by mouth one time a day related to anxiety disorder. Continued review found no consent form for Zoloft in the medical record. During an interview on 04/14/25 at 4:15 PM the Director of Nursing (DON) stated that there was no signed consent form for Zoloft for Resident #23
Show the remaining 46 citations
- Potential for harm · D2025-04-14 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to provide evidence that the required Notification of Medicare Non-Coverage (NOMNC) notice was issued in a timely fashion for one (1) of three (3) residents reviewed for beneficiary protection notification. This failure had the potential to place the resident at risk of not being informed of their rights prior to the end of Medicare Part A covered services. Resident identifier: #4 . Facility census: 54. Findings included: a) Resident #4 On 04/10/25 at 11:30 AM, a review was completed regarding the beneficiary protection notification liability notice given for the following resident who was discharged home following the last covered day of Medicare Part A services: -Resident #4's last covered day of Part A Services was on 01/08/25. -Resident #4 was discharged to home on [DATE]; however, the NOMNC was only issued 24 hours prior on 01/07/25 . The Form Instructions for the Notice of Medicare Non-Coverage (NOMNC) CMS-10123 state: The NOMNC must be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-14 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interviews, electronic medical record and policy review the facility failed to ensure they implemented their policy regarding the training of nurse aide staff following a substantiation of allegations of neglect. This is true of one (1) of six (6) residents reviewed for abuse and neglect. Resident identifier: #161. Facility census: 54. Findings included: a) Resident #161 A record review found an allegation from 05/07/24 where Nurse Aide NA #94 and NA #114 did not follow the plan of care and did not use the lift during a transfer causing a skin tear to Resident # 161's arm. A medical record review revealed the following care plan: Focus: (Name) has a ADL self-care performance deficit related to Dementia, blindness and limited functional mobility as well as generalized muscle weakness. Goal: Resident will maintain the current level of function in ADLs through the review date Interventions: Transfers: require two (2) staff assistance using a full body Hoyer lift and placing him in a Rock and Go Chair. A reportable was completed with action notes: NA's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-14 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review, and staff interview. The facility failed to assist dependent residents with activities of daily living (ADL's) in accordance with the residents assessed needs for care. This was true for one (1) of one (1) residents reviewed for ADL care. Resident identifier:164. Facility census: 54. Findings included: a) Resident #164 A record review revealed Resident #164 was covered in feces on 11/17/24 and reported to the facility by her son. Statement from Nurse Aide #113 revealed Resident #164 was covered in dried feces from head to toe. Statements from Registered Nurse #87 confirmed that dried feces was all over the resident and the bed. Continued record review found the incident was reported to appropriate state and local authorities for neglect. The allegations were found substantiated by the facility and the NA assigned to Resident #164 was suspended and resigned at that time. An interview with the Director of Nursing on 04/14/25 at approximately 2:10 PM confirmed that Resident #164 did not get ADL care timely.
- Potential for harm · Dcited before2025-04-14 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and staff interview, the facility failed to ensure two (2) monthly pharmacy reviews were reviewed by the facility physician for Resident #35. This was true for one (1) of five (5) residents reviewed under the care area of unnecessary medications. Resident identifier: #35. Facility Census: 57. Findings Include: a) Resident #35 On 04/09/25 at 1:03 PM, a record review was completed for Resident #35. The review found two (2) monthly pharmacy reviews, 03/2024 and 01/2025, were not signed by the facility physician. The pharmacy reviews had no indication if the facility physician agreed or disagreed with the pharmacy recommendations. On 04/14/25 at 10:32 AM, the Administrator confirmed neither of the two (2) pharmacy reviews were signed by the facility physician.
- Potential for harm · D2025-04-14 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review, and staff interview, facility failed to ensure residents was free from unnecessary medications in regard to psychotropic medication. This was true for one (1) of five (5) reviewed for unnecessary medications. Resident identifier #23. Facility census: 54. Finding included: a) Resident #23 A review for Unnecessary Medication for Resident #23 on 04/14/25 found, Physician order for: Zoloft oral tablet 50MG (Sertraline HCI) Give one (1) tablet by mouth one time a day related to anxiety disorder. Continued review found no consent form for Zoloft in the medical record. During an interview on 04/14/25 at 4:15 PM the Director of Nursing (DON) stated that there was no signed consent form for Zoloft for Resident #23
- Potential for harm · Dcited before2025-04-14 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and staff interview, the facility failed to ensure an accurate and complete record for Resident #35. This was true for one (1) of five (5) residents reviewed under the care area of unnecessary medications. Resident identifier: #35. Facility Census: 57. Findings Included: a) Resident #35 On 04/09/25 at 10:00 AM, a record review was completed for Resident #35. The review found two (2) medications without diagnoses. The medication is as follows: --Eye Scrubs External Pad apply to eyes topically every day, which started on 11/07/24. --Metoprolol Tartrate 25mg (milligram) by mouth twice daily, which started on 03/08/25. On 04/09/25 at 4:00 PM, the Administrator and the Director of Nursing (DON) confirmed the medication did not have diagnoses.
- Potential for harm · Ecited before2024-05-06 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview the facility failed to develop and implement a comprehensive person-centered care plan with measurable objectives for each resident related to resident's behaviors. This is true for two (2) of two (2) residents reviewed for behavioral care plans. Resident Identifiers: Resident #43 and Resident #6. Facility Census: 59 Findings Include: a)Resident #43 During a review of the reportable dated 04/08/24, Resident #43's incident was as follows: Reported to this nurse per restorative aide that resident was sitting in quiet lounge beside another resident (2935) touching her, when he put his hand in her face and she bit him on the pointer finger. Residents separated, small red bite mark to pointer finger on 2935 has since dissipated. (Physician name) made aware and verbalized understanding. POA( Power of Attorney) (name) contacted and verbalized understanding. Further review of the care plan with an initiated date 12/20/22 and revision date 01/11/13 no behavioral focus, goal or interventions were implemented after the 04/08/24 incident. During an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-08-29 · tag F0585 — failed to handle grievances — patternHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview the facility failed to establish and implement a grievance policy to ensure prompt resolution of grievances. The facility's policy indicated they would keep evidence of the resolution of all grievances for a period of three (3) years from the date the grievance was filed. The facility was unable to provide evidence of the prompt resolutions of grievances for the previous six (6) months. This failed practice had the potential to affect more than a limited number of residents. Facility Census: 56. a) Policy Review A review of the facility's policy titled; Grievances found the following: .Documentation: The facility will keep evidence of the resolution of all grievances for a period of three (3) years from the date the grievance decision is issued. This policy was not dated. a) Grievances In the afternoon of 08/28/23 the grievances and concerns for the previous six months were requested from the Nursing Home Administrator (NHA). Upon leaving the building on 08/28/23 at approximately 4:00 PM the NHA was reminded we were still waiting for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-29 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and staff interview, the facility failed to ensure a care plan was implemented for one (1) of three (3) residents reviewed for the care area of accidents. Resident identifier: #52. Facility census: 56. Findings included: a) Resident #52 Review of the medical record found the following: Review of the medical record found the current care plan: The care plan addressed the following: Resident is at risk of falls related to poor safety awareness related to dementia. The goal associated with the care plan: Resident will have no further falls through review date, revised on 8/8/23 Interventions included: Fall mat to left side of bed, dated 05/30/23 Observation at 12:25 PM on 08/29/23, with Registered Nurse #27, and Nurse Aides (NA) #67 and #49 found the fall mat was on the resident's right side of the bed. RN #27 said, well if you were standing at the foot of the bed the fall mat is on the left side of the bed. Both NA's stated they believed when an order says to place something on the right or left side, it is the Resident's right and left side, not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to ensure one (1) of four (4) residents reviewed for accidents received adequate assistive devices to prevent accidents. Resident identifier: #54. Facility census: 56. Findings included: a) Resident #54 Record review found the Resident was care planned for: Additional falls related to a history of frequent falls, impaired cognition/poor safety awareness, impaired strength/balance/coordination, incontinence, adverse reaction of medications. Further review found the resident had the following falls since 05/01/23: 05/04/23 05/11/23 06/15/23 07/30/23 Review of the medical record found a nursing note dated 05/01/23: I walked into the resident's room to find (name of resident) sitting on the floor with her back against the wardrobe undressing. I had just been in and woke her for her 0600-medication administration. There did not seem to be incontinence at that time due to no smell being noted. The fall mat was down but she was between the mat and the bed. Legs were in front of her as she was taking off her depends, already…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-04-19 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — the official record, unedited, may be distressing
Deficiency Text Not Available
- Potential for harm · Ecited before2023-04-19 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to ensure each resident's drug regimen was reviewed at least once monthly by a licensed pharmacist or failed to ensure when the drug regimen was reviewed, and an irregularity was identified, the resident's physician responded with a rationale for the response made after review. This was true for four (4) of (5) residents reviewed for the unnecessary medication review care area during the Long-Term Survey Process (LTCSP). Resident identifiers: Resident #108, #4, #9 and #27. Census: 55. Findings included: a) Resident #108 A record review, for Resident #108, showed no evidence the licensed pharmacist had reviewed the resident's drug regimen on a monthly basis. Drug regimen reviews (DRRs) were reviewed from 04/2022 through 03/2023. This review found no evidence the resident's drug regimen had been reviewed by a licensed pharmacist for 04/2022, 08/2022, 09/2022, 10/2022, 11/2022, 12/2022, 01/2023, 2/2023 and 3/2023. An interview, with the Director of Nursing (DON), on 04/18/23 02:33 PM, confirmed no DRR had been completed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-04-19 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview the facility failed to store food in accordance with professional standards for food safety. The facility failed to label and date food items which were open and failed to dispose of expired food items. The facility also failed to keep an accurate refrigerator temperature log. The facility also failed to distribute and serve food and ice in a safe and sanitary manner. This failed practice had the potential to affect more than a limited number of residents currently receiving nourishment from the facility's kitchen and ice from the B hall Ice chest. Facility Census: 55 Findings Included: a) Walk In Refrigerator During the initial tour of the kitchen with the Certified Dietary Manager (CDM) beginning on 04/17/23 at 10:30 AM, the following items were found in the walk-in refrigerator: -A pan of Chicken with the tin foil ripped exposing the chicken. -4 rolls of hamburger thawing on a rolling cart with no date as to when it was placed in the refrigerator for thawing. The Dietary Manager acknowledged the failure to label food items with a Date…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-04-19 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and staff interview, the facility failed to establish and maintain an effective infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. The facility failed to ensure, residents with physician orders and care plan approaches for Enhanced Barrier Precautions, were implemented, placing all residents at risk for transmission of infections. In addition, the facility failed to ensure residents were provided hand hygiene prior to meals and failed to ensure the proper storage of linens to prevent the spread of infection. This practice had the potential to affect more than a limited number of residents. Resident Identifiers: Resident #31, # 108, #44, #29, #49, #19, and #53. Census: 55. Findings included: a) Resident #31 A record review, for Resident #31, showed a current physician's order for Enhanced Barrier Precaution related to MDRO: ESBL(Multi drug resistant organism: Extended Spectrum Beta Lactamase).…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-04-19 · tag F0908 — failed to keep essential equipment working — patternKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interviews the facility failed to maintain equipment in safe operating conditions. The steam table drain was leaking around a shut off valve. The steamer was leaking water around the seal when opened. The walk-in freezer had ice build up on the shelving unit, on boxes of frozen food and on the floor. This failed practice had the potential to affect more than a limited number of residents currently receiving nutrition from the facility kitchen. Facility Census: 55 Findings Included: a) Steam table drain During the initial tour of the kitchen beginning on 04/17/23 at 10:30 AM with the Certified Dietary Manager (CDM) an observation of the steam table drain shut off valve had water dripping into a pan. During an immediate interview the CDM stated, Maintenance has tried to fix it, I think the whole thing needs replaced. During an interview on 04/17/23 at 1:40 PM the Maintenance helper #73 stated I did not know it was leaking, looks like someone just spilled water from the steam table. It's not leaking now. b) Steamer During the initial tour of the kitchen…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-04-19 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident interview, and record review, the facility failed to ensure all residents were treated with dignity and respect. This was a random opportunity for discovery during the Long Term Care Survey Process, and was only true for Resident #37. Resident identifier #37. Census 55. Findings Included: a) Resident #37 Resident #37 was observed sitting outside of the conference room, in the hallway, with what appeared to be urine soaked pants on. A member of the survey team notified an unidentified staff member who stated she would take the resident to the nurses station and get someone to assist the resident with getting cleaned up. This occurred on 04/17/23 at approximately 2:30 PM. At 2:55 PM the same day, the resident was again observed in her scoot chair sitting at the nurses station. The resident was still wearing the same pants which were soaked with what appeared to be urine. There were numerous staff members at the nurses station. When the staff noticed the surveyor looking at the resident's clothing, Nursing Assistant (NA) #25 was instructed to take the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-04-19 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, policy review and staff interview the facility failed to ensure each resident was free from physical restraints which are not required to treat the resident's medical symptoms. This was true for one (1) of one (1) residents reviewed for the care area of restraints during the long term care survey process. Resident Identifier: #21 Facility Census: 55 Findings included: a) Resident #21 A review of Resident #21's medical record on 04/17/23 at 1:20 PM shows a current order dated 03/29/23 which read Seat belt to WC (wheelchair) to minimize risk of unassisted ambulation/falls related to a history of falling. A Progress note on 03/10/23 at 2:10 PM reads: Was able to notify POA (Power of attorney) by telephone of residents fall without injuries. Spoke with her regarding a seatbelt potentially being placed on the WC for keeping her in her WC. After explaining how it would work and our policy for it she was in agreement and stated that she'd rather see the seatbelt then hear that the resident has fallen and gotten seriously injured. I stated I would notify…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-04-19 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on record review and staff interviews, the facility failed to notify the resident and/or the resident's representative, in writing, of the reason for the transfer/discharge to the hospital or to send a copy to the ombudsman for one (1) of four (4) residents reviewed for the category of hospitalization, during the long term care survey. Resident identifier #55. Census 55. Findings Included: a) Resident #55 A review of Resident #55's medical record on 04/18/23 , found the resident was sent to the hospital on [DATE]. The transfer/discharge notice was requested from facility staff on multiple occasions for this transfer beginning at 11:15 am on 04/18/23. At 4:14 PM Medical Records #67 presented a copy of the resident's facesheet, medication administration record (MAR), and physician orders for scope of treatment (POST) which were sent with the resident when she went to the hospital. The notice of transfer/discharge was again requested. Medical Records #67 stated, she isn't sure they will have that but she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-04-19 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on record review and staff interviews, the facility failed to notify the resident and/or the resident's representative of the facility policy for bed hold, including reserve bed payment for one (1) of four (4) residents reviewed for the category of hospitalization, during the long term care survey. Resident identifier #55. Census 55. Findings Included: a) Resident #55 A review of Resident #55's medical record on 04/18/23 , found the resident was sent to the hospital on [DATE]. Evidence of the bed hold policy being sent with the resident was requested from facility staff on multiple occasions for this transfer beginning at 11:15 am on 04/18/23. At 4:14 PM Medical Records #67 presented a copy of the resident's facesheet, medication administration record (MAR), and physician orders for scope of treatment (POST) which were sent with the resident when she went to the hospital. The bed hold policy was again requested. Medical Records #67 stated, she isn't sure they will have that but she will look for it. No…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-04-19 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on resident interviews, staff interview, and record review, the facility failed to allow residents to be involved in developing their care plan and making decisions about his or her care for two (2) of 24 residents reviewed for the category of care planning, during the long term care survey. Resident identifiers #45 and #7. Census 55. Findings Included: a) Resident #7 An interview with Resident #7 on 04/17/23 at 11:32 AM, resulted in the resident stating he has never heard of a care plan meeting nor has he ever been invited to his care plan meeting. On 04/18/23 at 10:56 AM, a staff interview was conducted with social worker (SW) #56. SW #56 stated resident #7 has been invited to his care plan meetings in the past but it's probably been a long time since he has been invited. This is because he usually cusses the staff and wants his wife to do everything. SW #56 does agree that he could participate in his care plan meetings. On 04/18/23 a record review found, the resident's care plan notes were void of any documentation showing the resident was invited to participate in his care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-04-19 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, record review and staff interview the facility failed to follow physician orders for heel protectors. This was true for one (1) of three (3) residents reviewed for the care area of pressure ulcers during the long term care survey process. Resident Identifier: #2 Facility Census: 55 Findings Included: a) Resident #2 On 04/18/23 at 9:10 AM, 12:40 PM and 3:58 PM Resident #2 was observed with no heel protectors on. Record review found an order dated 03/02/23 which reads Resident to have bilateral heel protectors in place (may remove for personal hygiene) every shift for skin breakdown prevention. At 3:58 pm on 04/18/23 the Director of Nursing (DON) confirmed Resident #2's heel protectors were not on as ordered by the physician. .
- Potential for harm · Dcited before2023-04-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on Medical record review and staff interview the facility failed to ensure the resident environment over which it had control was as free from accident hazards as possible. A quarterly smoking assessment was not completed for Resident #9 who is the facility's only smoker. This was true for one (1) of one (1) residents reviewed for the care area of smoking during the long term care survey process. Resident Identifiers: # 9. Facility census: 55. Findings Included: a) Policy Review Record review of the facility's policy titled, Resident Smoking, showed: -All Residents will be asked about tobacco use during the admission process, and during each quarterly or comprehensive MDS assessment process. --Residents that smoke will be further assessed, using the Resident Safe Smoking Assessment, to determine whether or not supervision is required for smoking, or if Resident is safe to smoke at all. --A safe smoking assessment will be completed on all residents using e-cigarettes. b) Resident #9 An observation on 04/17/23 at 12:14 PM found Resident #9 smoking a Vape cigarette (e cigarette)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-04-19 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, resident interview, staff interview, and record review, the facility failed to provide hydration care and services for one (1) of 24 residents reviewed for hydration, during the long term care survey. Resident identifier #7. Census 55. Findings Included: a) Resident #7 Observation on 04/17/23 at 11:32 AM, found the resident did not have a water pitcher or cup at bedside. A resident interview on 04/17/23 at 11:32 AM, confirmed he did not have anything to drink. He stated, I normally has a pitcher of water. Staff interview on 04/17/23 at 11:40 AM, with Licensed Practicing Nurse (LPN) #24, confirmed the resident did not have any water at bedside. LPN #24 said the resident recently changed to thickened liquids and the staff must have taken his cup away with his breakfast tray. LPN #24 stated the resident is supposed to have a pitcher and a cup with a handle, with thickened liquids at bedside. Record review of Resident #7's care plan indicates the resident is to have nectar thick liquid, and a blue cup with spout to be used for water/fluids at bedside. .
- Potential for harm · Dcited before2023-04-19 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, policy review and staff interview the facility failed to follow their policy to store the nebulizer mask in a sanitary manner. This was true for one (1) of one (1) resident reviewed for the oxygen care area during the long term care survey process. Resident Identifier: #44 Facility Census: 55 Findings Included: a) Resident #44 An observation on 04/17/23 at 11:35 AM, found Resident #44's nebulizer mask was on the bedside table and not stored in a sanitary manner. This was confirmed with Licensed Practical Nurse #16 on 04/17/23 at 11:40 AM. The Oxygen Administration Policy (not dated) states under the Policy Explanation and Compliance Guidelines: #5 Staff shall perform hand hygiene and don gloves when administering oxygen or when in contact with oxygen equipment. Other infection control measures include: (e) Keep delivery devices covered in plastic bag when not in use. This was confirmed with Licensed Practical Nurse #16 on 04/17/23 at 11:40 AM. .
- Potential for harm · D2023-04-19 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview the facility failed to evaluate residents for an acceptable diagnosis for the use of psychotropic medications. This was true for two (2) of five (5) residents reviewed for the care area of unnecessary medications during the long term care survey process. Resident identifier: #9 and #36. Facility census: 55. Findings included: a) Resident #9 A review of Resident #9's medical record on 04/18/23 found the following pharmacist recommendations: -- Review dated 01/19/23 Resperidone not in new guidelines to be given for bipolar. -- Review dated 02/06/23 Resperidone not recommended for bipolar. The physician had signed this recommendation but no rational for using bipolar a diagnosis was provided. A further review of the medical record found a current order for Resperidone for a diagnosis of bipolar. During an interview on 04/18/23 at 11:20 AM the Director of Nursing (DON) verified these pharmacy recommendations there is no documentation for Physician responses from the pharmacy reviews and the resident still had the diagnosis of bipolar for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-04-19 · tag F0804 — failed to serve food at safe, palatable temperature — isolatedEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, recipe review and staff interview the facility failed to provide food prepared by methods that conserve the nutritive value and the appearance of the food. This practice had the potential to affect an isolated number of residents who receive their nutrition from the kitchen. Facility census 55. Findings Included: a) Brussels Sprouts During a tour of the kitchen on 04/17/23 at 11:45 AM, while obtaining the temperatures on the steam table there was a roundish, shriveled up vegetable which was brown in color. This surveyor asked Is that mushrooms, to clarify what the vegetable was. The Certified Dietary Manager (CDM) stated, no that is our substitute vegetable, Brussels sprouts. This surveyor then stated, but they are brown not green. The CDM stated She [NAME] them in the oven, that is probably why. The CDM acknowledged the Brussels sprouts were not appealing in appearance and probably had no nutritive value. On 04/17/23 the CDM provided the Brussels sprouts recipe, the recipe was as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-04-19 · tag F0810 — isolatedProvide special eating equipment and utensils for residents who need them and appropriate assistance.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, medical record review and staff interview the facility failed to provide a spouted cup for Resident #25 at meal time. This was a random opportunity for discovery during the observation of the noon time meal on 04/17/23. Resident Identifier: Resident # 25. Facility Census: 55 Findings Included: a) Resident #25 During a dining observation on 04/17/23 at 12:35 PM. Resident #25's lunch meal tray ticket was reviewed. This review revealed the following: .Texture: Regular 4 Adaptive Equipment: Spouted Cup. Resident #25 had his meal tray in front of him and there was no spouted cup on the tray. During an interview on 04/18/23 at 12:36 PM Nurse Aide (NA) #1 acknowledged the spouted cup was not on the lunch meal tray and should have been. During an interview on 04/18/23 at 12:37 PM Licensed Practical Nurse (LPN) #5 stated its dietary's responsibility to provide the assistive equipment for meals on the trays. During a record review on 04/17/23 at 2:30 PM, Resident #25's medical record revealed a physician diet order dated 10/04/22 regular texture, thin consistency,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-04-19 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to maintain a complete and accurate medical record for one (1) of 24 sampled residents during the Long-Term Care Survey Process. Specifically, the facility failed to accurately accept verbal consent on a Physician Orders for Scope of Treatment (POST) form by not having a witness to the consent. Resident identifiers: #19. Facility census: 55. Findings included: a) Resident #19 A medical record review, completed on 04/03/23 at 1:52 PM, revealed the following details: -There was a Physician Orders for Scope of Treatment (POST) form on file for Resident #19. -A verbal consent from Resident #19's Health Care Surrogate (HCS). The verbal consent was accepted on 04/23/21. No witness to the verbal consent and no follow-up signature was obtained. Review of instructions on how to complete the POST form from Using the POST Form: Guidance for Healthcare Professionals 2021 Edition, page 20, outlined: If the incapacitated patient's MPOA [Medical Power of Attorney] representative or Health Care Surrogate [HCS] is unavailable at the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-03-17 · tag F0801 — widespreadEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and staff interview the facility failed to employ a clinically qualified nutrition professional on a full time basis to manage the daily function of the kitchen. This had the potential to affect all the residents that receive nutrition from the kitchen. Facility Census: 54 Findings Included: During an interview on 03/14/22 on 12:50 PM, the Dietary supervisor (DS) #1, which was hired on 03/15/21, stated he was not a Certified Dietary Manager (CDM). He indicated he took the CDM class in 2015 and was supposed to test the day COVID hit. He further confirmed he has not rescheduled to take the test yet. During an interview on 03/15/22 at 9:32 AM DS #1 was asked how often the Registered Dietician visits the facility. DS #1 replied the RD #21 visits on Wednesday and Fridays. During an interview on 03/15/22 at 12:05 PM the Administrator stated the RD works 16-20 hours a week. She is not sure why DS #1 has not taken his test, we will get it scheduled. He has worked in several other facilities before coming to this one. .
- Potential for harm · F2022-03-17 · tag F0882 — widespreadDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and staff interview, the facility failed to employee an Infection Preventionist (IP)who met all required qualifications. This failed practice has the potential to affect all residents currently residing in the facility. Findings Included: During record review it was determined the IP, RN #6 did not have the required certification on file. During an interview with RN #6 on 03/16/22 at 02:59 PM she states she has been in the IP position since 02/18/22 but is not yet been certified. She registered on 03/15/22 for the class and will be fulfilling the qualifications soon. .
- Potential for harm · E2022-03-17 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and staff interview the facility failed to ensure the Physician Orders for Scope of Treatment (POST) forms were completed per directions specified by the [NAME] Virginia Center for End of Life Care. This is true for seven (7) of seven (7) residents reviewed during the Long Term Care Survey Process. Resident Identifiers: Resident # 39, #35, #2, #54, #17, #25 and #45. Facility Census: 54. Findings Included: a) #39 On 03/14/22 at 4:20 PM the POST form for Resident #39 was reviewed. The POST form was signed and dated by the physician on 08/05/21. The POST form was missing the physician's printed full name and telephone number which were left blank. During an interview on 03/16/22 at 11:41 AM Social Worker (SW) #23 acknowledged the POST form was incomplete. SW #23 stated I will definitely work on the POST forms. b) #35 On 03/14/22 at 4:31 PM the POST form for Resident #35 was reviewed. The POST form was signed and dated by the physician on 02/20/22. The POST form was missing the physician's printed full name and telephone number which were left blank.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-03-17 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on medical record review and staff interview, the facility failed to report falls with serious bodily injury to state and other appropriate agencies as required within two (2) hours of discovering the serious bodily injury. This was true for four (4) of four (4) records reviewed during the Long Term Care Survey. Resident Identifiers: # 46, #205, #25, and #34. Facility Census: 54 a) Resident # 46 According to a record review, Resident #46 had two (2) unwitnessed falls on 07/27/21. The Resident fell on [DATE] and on 08/02/21 Licensed Practical Nurse (LPN) #71 notified the Physician of swelling to the right knee and a new order for an X-ray of the right knee was obtained. On 03/16/22 at 02:20 PM this was confirmed with LPN #71. On 08/03/21 when the Physician assessed the Resident and upon observing the right knee being swollen, the Resident was transferred to a local hospital emergency room on [DATE] at approximately 10:45 AM according to hospital records. Based on record review from the hospital the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-03-17 · tag F0610 — failed to investigate and act on abuse reports — patternRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on medical record review and staff interview the facility failed to thoroughly investigate falls with serious bodily injury as required. This was true for four (4) of four (4) records reviewed. Resident Identifiers: # 46, #205, #25, and #34. Facility Census: 54 a) Resident # 46 According to record review, Resident #46 had two (2) unwitnessed falls on 07/27/21. The Resident fell on [DATE] and on 08/02/21 Licensed Practical Nurse (LPN) #71 notified the Physician of swelling of the right knee and a new order for an X-ray of the right knee was obtained. On 08/03/21 when the Physician assessed the Resident and upon observing the right knee being swollen, the Resident was transferred to a local hospital emergency room on [DATE] at approximately 10:45 AM according to hospital records. Based on record review from the hospital the Residents right knee was swollen and she could not straighten her leg out. The Physician determined from their right femur x-rays, the Resident had an acute displaced fracture involving…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-03-17 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, record review and staff interview the facility failed to provide care and services according to professional standards of care and the resident's plan of care. This is true for five (5) of 25 residents reviewed during the long term care survey process. Resident Identifiers #54, #205, #46, #44, and #35. Facility census 54. Findings Included: a) Resident #54 An observation of the medication pass on the A hallway at 9:20 am on 03/16/2022 found Licensed Practical Nurse (LPN ) # 56 administered a Symbicort (a steroid inhaler) to Resident #54. After administration of the steroid inhaler Resident #54 was not asked to rinse her mouth. Review of the facility policy Medication Administration failed to advise to have the resident to rinse their mouth after administering a steroid inhaler. According to the Symbicort manufacturers guideline: After using your SYMBICORT inhaler: Put the cover back on, Rinse your mouth with water and spit it out, Don't swallow the water. An interview with the Director of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-03-17 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, record review and staff interview, the facility failed to complete an accurate and complete record of controlled substances in the narcotic count book. This was a random opportunity for discovery and had the potential to affect more than an isolated number of residents. Facility Census: 54. a) Narcotic Count Book The Controlled Substance Administration and Accountability Policy was reviewed and states in section 3 (three) ordering and receiving controlled substances in subsection e, The medications delivered are immediately recorded on the appropriate drug disposition record . On 03/16/22 at 9:12 AM, Licensed Practical Nurse (LPN) #71 confirmed the index of the Narcotic Count Book was blank. The Index did not list the name of the residents, medications, dosages and page number for each controlled substance. On 03/16/22 at 9:15 AM, the the Director of Nursing (DON) confirmed the index of the Narcotic Count Book was blank. The Index did not list the name of the residents, medications, dosages, and page numbers for each controlled substance. .
- Potential for harm · Ecited before2022-03-17 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, policy review and staff interview the facility failed to store, label and date food in a sanitary manner in accordance with professional standards for food service safety. The facility also failed to correctly document dishwasher temperatures. This deficient practice has the potential to affect a limited number of residents who receive nutrients from the kitchen. Facility Census: 54 Findings Included: a) Initial Tour of the kitchen An initial tour of the kitchen with the Dietary Supervisor(DS) #1 on 03/14/22 at 12:50 PM revealed the following failed practices: The Walk in Freezer: --Pork Chops box lid was opened and exposing the meat to the elements --Raisin Bread was opened and not labeled with a date --5 Hamburger patties with no open date or use by date The DS indicated the pork chops, raisin bread and hamburger patties needed to be discarded. The Walk in Refrigerator: --a bag of liquid scrambled eggs which was open with no date to indicate when they were opened or needed to be discarded. The DS indicated the eggs needed to be discarded. Spice Rack: --Ground…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-03-17 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview and record review, the facility failed to maintain appropriate infection control standards during medication administration by using a barrier with the inhaler for Resident #27, popping a pill into bare hands for Resident #33, not providing hand hygiene to residents prior to a meal and not bagging an inhaler in the drawer of the medication cart for Resident #54. These were random opportunities for discovery and had the potential to affect more than an isolated number of residents. Resident identifiers: #27, #33 and #54. Facility Census: 54. Findings Included: a) Resident #27 On 03/16/22 at 8:45 AM, Licensed Practical Nurse (LPN) #71 was observed during medication administration. LPN #71 did not use a barrier between Resident #27's nasal spray and the sink. On 03/16/22 at 9:05 AM, LPN #71 stated I'm sorry I was nervous. On 03/16/22 at 10:20 AM, the Director of Nursing (DON) confirmed using a barrier between the medication and the furniture in a resident's room was a professional standard of care for the prevention of infections. The DON confirmed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-03-17 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and staff interview, the facility failed to care for a resident in a respectful manner to protect their dignity. Resident #2's urinary catheter drain bag was laying uncovered on the fall and visible from the hallway. This was a random opportunity of discovery. Resident identifiers: # 2. Facility census: 54. Findings Included: a) Resident #2 An observation on 03/15/22 at 2:15 PM found Resident # 2's urinary catheter drain bag was not in a privacy cover and was laying in the floor. During an interview on 03/15/22 at 2:16 PM Licensed Practical Nurse (LPN) #30 acknowledged the urinary catheter bag was uncovered and laying in the floor. On 03/15/22 at 2:37 PM the Director of Nursing (DON) was notified of the urinary catheter bag was not in a privacy cover and the catheter bag was laying on the floor, no further information was provided. .
- Potential for harm · Dcited before2022-03-17 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and staff interview the facility failed to notify the Physician and the Resident's Medical Power of Attorney (MPOA) timely of a change in the resident's condition for one (1) of one (1) resident reviewed for a change in condition. Resident Identifier #205. Facility census 54. Findings included: a) Resident #205 A review of the medical record found Resident #205 developed a fever on 09/04/21 at 11:16 PM. Resident coughing and running a temperature of 102.1 temporal (non-touch). The facility failed to notify Resident # 205's Physician regarding the change in condition until 09/07/21 at 5:41 PM . The facility failed to notify Resident #205's MPOA regarding the change in condition until 09/07/21 at 6:05 PM. The facility was not able to provide a policy regarding Resident Change in Condition documentation or notification. An interview at 10:15 AM on 03/17/22, with the Director of Nursing (DON), confirmed the Resident's Physician and MPOA should have been notified at the time the change in condition occurred. .
- Potential for harm · D2022-03-17 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on medical record review and staff interview, the facility failed to ensure the Minimum Data Set (MDS) was complete and accurate. This was true for one (1) of 25 residents reviewed during the survey process. Resident Identifier: #52. Facility Census: 54. Findings Included: a) Resident #52 On 03/16/22 at 11:55 AM, the MDS dated [DATE] section L Oral/Dental Status was reviewed. The section was was coded indicating there were no dental issues. A consultation dated 11/16/21 from a local denture company stated recommend extracting teeth 23, 24, 25, 26 and roots 28 and 29 with an oral surgeon. After a review of the medical record and resident interview on 03/16/22, the resident's teeth and roots had not been extracted as recommended. The resident stated I really want them out . On 03/16/22 at 11:43 AM, Social Worker (SW) #23 confirmed the resident's teeth and roots had not been extracted as recommended and section L of the MDS was incorrect. We are waiting on a pre-authorization before she [the resident] can…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-03-17 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to revise the care plan with new interventions after Resident #25 and #205 had additional falls. This was true for two (2) of two (2) residents reviewed during the long-term care survey. Resident identifier #25 and #205. Facility Census: 54. Findings Included: a) Resident #205 A record review found Resident #205 was admitted to the facility 08/20/19. A care plan for risk for falls ., and risk of fracture during falls ., was initiated 08/22/2019, and canceled on 09/23/21 (upon discharge). A review of August 2021 and September 2021 incident reports for Resident #205 found she fell six (6) times (08/02/21, 08/08/21, 08/27/21, 09/01/21, 09/15/21, 09/19/21). The only revision to interventions for the .risk for falls . care plan for Resident #205 during August 2021-September 2021 (other than canceling the interventions upon discharge) was resolving RNP scheduled toileting program as ordered on 09/15/21. An interview with both the Director of Nursing (DON) and Administrator on 03/16/22 at 12:30 PM confirmed Resident #205's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-03-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview the facility failed to provide adequate supervision and interventions to prevent accidents. Resident #205 sustained two (2) falls which resulted in injuries to her head and no interventions were put into place after each fall. This is true for one (1) of 1 resident reviewed for the care area of accidents during the long term care survey process. Resident identifier #205. Facility census 54. Findings Included: A) Resident #205 A review of Resident #205's medical record found she sustained a fall on 08/27/21 at 2:45 am. Resident #205 fell out of bed and sustained a wound to her left forehead that required medical intervention and was transferred to a local hospital for treatment. Resident #205 required sutures to her left forehead and developed a hemotoma. A review of Resident #205's medical record and the incident report for her fall on 08/27/21 found no interventions were put in place after this fall to prevent further injury should another fall occur. Further review of Resident # 205's medical record found she was found on the floor beside…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-03-17 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, medical record review and staff interview the facility failed to provide necessary respiratory care consistent with professional standards of practice. This was true for one (1) of one (1) residents reviewed for respiratory services during the Long Term Care Survey Process. Resident identifier: #54. Facility Census: 54 Findings Included: a) Resident #54 An observation on 03/14/22 at 4:00 PM, found Resident #54's portable oxygen was set on 2 liters per minute, Activity Supervisor #67 acknowledged it was set on 2 liters per minute. An observation on 03/15/22 at 10:00 AM, Resident #54 oxygen concentrator was not turned on with no oxygen flowing. During an interview on 03/15/22 at 10:00 AM LPN #72 acknowledged the oxygen concentrator was not turned on. On 03/15/22 at 10:03 AM LPN #72 monitored her oxygen saturation at 83. On 03/15/22 at 10:04 AM stated (Resident's name's) oxygen saturation are usually between 96-98, I am unsure how long the oxygen has been off. On 03/15/22 at 10:05 AM LPN #72 monitored her oxygen saturation was between 90-91. On 03/15/22 at 10:07…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-03-17 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, policy review and staff interview the facility failed to ensure medication were labeled in accordance with accepted professional principles. The facility failed to label a bag of intravenous(IV) fluid of Normal Saline and intravenous tubing when it was put into use for Resident #35. This was a random opportunity for discovery. Resident Identifiers: #35. Facility Census: 54. Findings Included: a) Resident #35 An observation on 03/14/22 at 2:50 PM , found a bag of IV fluids was being administered to Resident #35 with no date or order information on the bag or no date on the IV tubing. An interview on 03/14/22 at 2:55 PM, with Licensed Practical Nurse (LPN) # 30, comfirmed (LPN #72's name) is her nurse today she is on lunch. I know that 2 bags of fluids was to be given per report. During an interview on 03/14/22 at 2:55 PM LPN #30 confirmed no label on the normal saline or IV tubing. During an interview on 03/14/22 at 3:00 PM the Director of Nursing (DON) acknowledged there was no date on tubing and no date or information on IV fluids of normal saline being…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-03-17 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview the facility failed to keep an accurate medical record for Resident #205 and #37. This is true for two (2) of 25 sampled residents reviewed during the long term care survey process. Resident identifiers #205 and #37. Facility Census 54. Findings Included: a) Resident #205 A review of the medical record found a Progress Note written 09/05/21 at 12:07 am {typed as written} Staff reported that resident was coughing and had a temperature of 102.1 Resident was given a PRN Covid test. Results of test are negative. Gave resident Tylenol 325mg x2 tabs and temperature is now 99. Lung sounds are clear. Will continue to observe resident and report these findings to morning nurse. Resident appears to have yellow drainage from left eye. No redness or swelling to forehead. Stitches are dry and intact. A record review of the Medication Administration Record (MAR) for September 2021 found no Tylenol (Acetaminophen) administered to Resident #205 on 09/05/21. An interview at 10:15 am on 03/17/22 with the Director of Nursing (DON) verified if a medication was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2023-04-19 · tag F0814 — failed to dispose of garbage properly — patternDispose of garbage and refuse properly.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and staff interview the facility failed to ensure waste was properly contained and covered in the outside garbage receptacle. The lids of the dumpster's were left open, exposing bags of garbage and boxes. This deficient practice had a potential to affect more than an isolated number of residents residing in the nursing facility. Facility Census: 55. Findings Included: a) Garbage Receptacles During an observation on 04/17/23 at 11:52 AM, there were two (2) outside garbage receptacles, the lids to the dumpster's were open exposing bags of garbage and boxes. During an interview on 04/17/23 at 11:54 AM, the Certified Dietary Manager acknowledged the dumpster lids need to be closed. During an interview on 04/17/23 at 1:43 PM, the Maintenance helper #73 stated the lids on the trash blow up all the time because they don't break down the boxes. That is what makes the garbage overfill because they just throw the whole boxes in the trash. .
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to NURSING CARE MANAGEMENT OF AMERICA — 4 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 3 of 5 | 3.3 | -0.3 vs chain |
| Health inspection | 3 of 5 | 2.8 | +0.2 vs chain |
| Staffing | 3 of 5 | 3.0 | ≈ chain avg |
| Quality measures | 4 of 5 | 4.8 | -0.8 vs chain |
The other 3 homes this chain runs (chain average 3.3★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| FARLEY, JAMES | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR | 25% | since 07/18/1988 |
| SCHARFENBERGER, C SUSAN | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR | 5% | since 07/18/1988 |
| SCHARFENBERGER, MICHAEL | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR; CORPORATE OFFICER | 25% | since 07/18/1988 |
| WYNNE, TIMOTHY | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR; CORPORATE OFFICER | 30% | since 07/18/1988 |
| TONEY, KIMBERLY | Individual | CONTRACTED MANAGING EMPLOYEE | — | since 12/03/2013 |
| SCHARFENBERGER, GEOFFREY | Individual | CORPORATE OFFICER | — | since 12/17/2018 |
| NURSING CARE MANAGEMENT OF AMERICA | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 07/18/1988 |
CMS files one row per role, so the 13 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 76% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $292K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in WV
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the West Virginia Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 515134. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-04-14, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.