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Providence St Elizabeth Care Center

10425 Magnolia Blvd, North Hollywood, CA 91601 · For profit - Limited Liability company · 52 certified beds · (818) 980-3872 Medicare & Medicaid certified

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Special Focus candidate (CMS is watching this home)Abuse-prevention, restraint, or reporting citation — no harm found (F0604) — cited Jan 20264 immediate-jeopardy citations$54,032 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a high payroll-based staffing rating (4/5)
  • lower-than-typical staff turnover (28% vs 45% nationally) — better care continuity
Worth asking about
  • CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 4 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (80) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $54,032 in federal fines (most recent 2025-11-25)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
4021 W Burbank Blvd · (818) 841-4100 · Call to confirm hours
Pharmacy
10646 Magnolia Blvd · (818) 731-4368 · Call to confirm hours
Grocery
Ralphs0.5 mi
10900 Magnolia Blvd · (818) 760-4148 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased9.6%10.2%15.4%better
Long-stay residents who lose too much weight4.7%4.0%5.4%better
Long-stay residents with a catheter left in their bladder4.8%0.8%0.9%worse
Long-stay residents with a urinary tract infection1.4%1.2%2.0%better
Long-stay residents with depressive symptoms14.8%7.3%6.5%worse
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury0.0%1.6%3.3%check this — see note marked star below the table
Long-stay residents whose ability to walk worsened13.8%9.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication13.4%13.7%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%98.2%95.3%typical
Long-stay residents with pressure ulcers8.0%4.3%4.7%worse
Long-stay residents with worsening bladder/bowel control5.7%10.2%21.2%better than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table0.0%12.0%17.1%check this — see note marked star below the table
Short-stay residents who newly got an antipsychotic medication0.0%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine100.0%93.2%79.4%better
Short-stay residents rehospitalized after admission29.2%23.0%22.6%worse
Short-stay residents with an outpatient ER visit9.4%11.2%12.0%better
Long-stay hospitalizations per 1,000 resident days2.402.251.67worse
Long-stay outpatient ER visits per 1,000 resident days1.291.571.80better

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

58.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 162 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

58.4%U.S. median 51.5%
Got home and stayed home
12.1%U.S. median 10.7%
Went back to hospital
53.3%U.S. median 56.6%
Met the expected recovery
1.01U.S. median 0.31
Therapy hours / resident / day
0.39hours / resident / day
Physical therapy
0.42hours / resident / day
Occupational therapy
0.19hours / resident / day
Speech therapy

Met the expected recovery: 53.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 90 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 1.01 therapist hours per resident per day in 2026Q1 — more than 97% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 25% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF58.4%CMS range 51.4–64.451.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.1%CMS range 8.7–15.910.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge53.3%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge37.8%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge56.7%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified96.6%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting98.5%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge98.5%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.4%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.7%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.0%CMS range 3.6–12.67.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.191.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.85
RN hours/ resident / day
1.25
LPN hours/ resident / day
2.66
Aide hours/ resident / day
4.76
Total nurse hours/ resident / day
0.62
RN hoursweekends
27.8%
Total nursing turnover
40.0%
RN turnover

How full it usually is: this home is certified for 52 beds and averages 46.3 residents a day — about 89% occupied, or roughly 6 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.76 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.85 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.66 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 4.12 hrs/resident/day on weekends vs 5.02 on weekdays — 18% thinner on weekends. RN hours go from 0.94 to 0.62 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 28% is below the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

21
deficiencies at the latest standard inspection (2026-01-02)
22
at the previous standard inspection (2024-10-04)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

80 citations, most serious first. The 14 most serious are shown; the remaining 66 are one tap away and print in full.

  • Immediate jeopardy · Kcited before2026-01-02 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure its medication error rate was below five (5) percent (%) for two of five sampled residents (Residents 1 and 69) during the Medication Administration Facility Task conducted on 12/30/2025. The facility had seven (7) medication errors out of 29 observed opportunities on 12/30/2025 during the 9 a.m. routine medication pass (a structured process of administering medications to ensure residents receive medications safely, accurately, and timely), resulting in an overall medication error rate of 24.14%. The facility failed to:1. Obtain a physician's order to crush Resident 1's medications for administration via gastrostomy tube (g-tube, also known as an enteral tube - a soft tube inserted through the abdominal wall directly into the stomach, providing a way to deliver nutrition, fluids and medicine for individuals with swallowing difficulties). 2. Ensure Licensed Vocational Nurse 1 (LVN 1) flushed the g-tube with at least 15 milliliters (ml - a unit of measure for volume) of purified water between the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2026-01-02 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to: 1. Ensure one of five sampled residents (Resident 1) was free of any significant medication errors (the observed or identified preparation or administration of medications which are not in accordance with the prescriber's order, manufacturer's specifications, and accepted professional standards) when the facility failed to:A. Obtain a physician's order to crush Resident 1's medications for administration via gastrostomy tube (g-tube, also known as an enteral tube - a soft tube inserted through the abdominal wall directly into the stomach, providing a way to deliver nutrition, fluids and medicine for individuals with swallowing difficulties). B. Ensure Licensed Vocational Nurse 1 (LVN 1) flushed the g-tube with at least 15 milliliters (ml - a unit of measure for volume) of purified water between the administration of each of the following medications, as ordered by Resident 1's physician: a. Acetaminophen (a medication used as a pain reliever and fever [abnormally high body temperature] reducer)b.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2024-10-04 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to: 1. Reorder medications five (5) days in advance of need to assure an adequate supply was on hand (current availability) as per facility policy for two (2) of four (4) sampled residents (Resident 5 and 31) observed during the Medication Administration facility task. 2. Follow-up for delivery and availability of medications for two (2) of four (4) sampled residents (Resident 5 and 31) observed during the Medication Administration facility task. 3. Remove and destroy and not use another resident's medication (Resident 18, a discharged resident) to provide Eliquis (a medication used for cerebrovascular accidents [CVA, also known as stroke, a loss of blood flow to part of the brain, which damages brain tissue]) to Resident 31 from [DATE] to [DATE]. These deficient practices resulted in: 1. Resident 5 not receiving two (2) doses on [DATE] at 9 a.m. and 5 p.m. of metoprolol (a medication used to treat hypertension [a condition in which the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2024-10-04 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain a medication error rate below five (5) percent (% - unit of measure) by having seven (7) medication errors out of 26 medication administration opportunities contributing to an overall error rate of 26.92% affecting two (2) of four (4) sampled residents (Resident 5 and 31) observed during the Medication Administration facility task. The medication errors were as follows: 1. Resident 5 did not receive the following medications as ordered by Resident 5's physician: - two (2) doses on [DATE] at 9 a.m. and 5 p.m. of metoprolol (a medication used to for hypertension [a condition in which the blood vessels have persistently raised pressure]) - one (1) dose on [DATE] at 8 a.m. of bumetanide (a medication used for edema [swelling of feet, ankles, legs, and other parts of the body, such as the face, hands, and abdomen caused by fluid retention]) 2. Resident 31 did not receive the following medications, as ordered by Resident 31's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-02 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide care in a manner that maintained or enhanced a resident's dignity and respect in full recognition of their individuality for one of three sampled residents (Resident 2) when on 4/1/2026 at 8:22 a.m., Resident 2 was observed in the facility's Rehab Room with a urinary catheter (also known as an indwelling catheter, a hollow tube inserted into the bladder to drain or collect urine) that was not covered with a dignity cover (a fabric, cloth, or vinyl sleeve designed to cover the external urine collection bag).This deficient practice had the potential to negatively affect the resident's psychosocial wellbeing (a person's overall mental and social health, combining how they feel inside [emotions] with how they relate to others and their environment) and loss of dignity. Findings: During a review of Resident 2's admission Record (AR), the AR indicated the facility admitted Resident 2 on 3/21/2026 with diagnoses including retention of urine, depression (a mood disorder that causes a persistent feeling of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-02 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide care in accordance with professional standards of care for one of three sampled residents (Resident 1) when the facility failed to:1. Implement the Registered Dietitian's (RD - a credentialed food and nutrition expert who uses evidence-based science to help people improve their health, manage diseases, and create personalized meal plans) recommendations and doctors' orders after Resident 1 was noted with a Change of Condition (COC), on 3/9/2026, of 4 pounds (lbs. - a unit of measurement) in one (1) month.2. Obtain weekly weights for Resident 1 after Resident 1 was noted with a COC, dated 3/9/2026, of a 4 lbs. weight loss in 1 month.These deficient practices had the potential for Resident 1 to experience weight variance (fluctuation). Findings: During a review of Resident 1's admission Record (AR), the AR indicated the facility admitted Resident 1 on 12/2/2024 with diagnoses including dysphagia (difficulty swallowing), hypothyroidism (a common condition where the butterfly-shaped thyroid gland in the neck is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-12 · tag F0627 — pattern
    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement its policies and procedures related to discharge planning for one of four sampled residents (Resident 1). The facility received a Notice of Medicare Non-Coverage ([NOMNC] a form from the Centers of Medicare & Medicaid services that skilled nursing facilities must provide to residents informing them Medicare-covered services are ending, and the right to appeal or contest the decision). The facility failed:1.To provide the NOMNC notice to Resident 1 or responsible party, which included the process of how to file an appeal.2. To provide discharge instructions or teachings to Resident 1 or responsible party.3. To develop an individualized care plan specifically covering the needs of Resident 1 with the inclusion of responsible parties.4. To ensure Resident 1 was not discharged to home with an intravenous ([IV] an access point for administering medication directly into the bloodstream) still intact.These deficient practices posed a serious risk…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-12 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement its policies and procedures related to comprehensive care planning for one of four sampled residents (Resident 1) by: 1.Failing to provide an individualized care plan related to discharge which specifically covered the needs of Resident 1's care, with the inclusion of Resident 1's responsible party. 2. Failing to provide discharge instructions or teachings to Resident 1 or responsible party prior to discharge. 3. Failing to ensure Resident 1 was not discharged to home with an intravenous ([IV] an access point for administering medication directly into the bloodstream) still intact. Resident 1 was discharged to home on [DATE]. On 12/26/2026, the Assistant Director of Nursing (ADON) went to the home of Resident 1 to provide teaching and remove Resident 1's IV needle and dressing. These deficient practices denied Resident 1 and responsible party the preparation, training, and interventions needed for a safe discharge back to Resident 1's home…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-12 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement its policies and procedures related to nursing staff competency for one of four sampled residents (Resident 1), by:1.Failing to provide an individualized care plan related to discharge which specifically covered the needs of Resident 1' care, with the inclusion of responsible party.2. Failing to provide discharge instructions and teachings to Resident 1 or responsible party prior to discharge.3. Failing to ensure Resident 1 was not discharged to home with an intravenous ([IV] an access point for administering medication directly into the bloodstream) still intact.Resident 1 was discharged home on [DATE]. On 12/26/2026, the Assistant Director of Nursing (ADON) went to Resident 1's home to provide teaching and remove Resident 1's IV needle.These deficient practices denied Resident 1 and responsible party the preparation needed for a safe transition in returning home.Cross reference F551 & F627 Findings:During a review of Resident 1's admission…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-12 · tag F0551 — isolated
    Give the resident's representative the ability to exercise the resident's rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement its policies and procedures related to residents and or responsible party notification rights for one of four sampled residents (Resident 1). The facility received a Notice of Medicare Non-Coverage ([NOMNC] a form from the Centers of Medicare & Medicaid services that skilled nursing facilities must provide to residents informing them Medicare-covered services are ending, and the right to appeal or contest the decision) notice for Resident 1, which included the process of how to file an appeal, but Resident 1 nor the responsible party(s) of Resident 1 were not provided the notice. This deficient practice denied Resident 1 and the responsible party the rights to make informed decisions related to Resident 1's care, the rights to stay in the facility, and discussion and implementation of safe discharge planning needs. Cross reference F627. Findings: During a review of Resident 1's admission Record, undated, the admission Record indicated the facility originally admitted Resident 1 on 12/1/2025 with diagnoses…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-12 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to account for and update the personal belongings for one of four sampled residents (Resident 1). This deficient practice increased Resident 1's risk for loss of personal belongings while residing in the facility. Findings:During a review of Resident 1's admission Record, undated, the admission Record indicated the facility originally admitted Resident 1 on 12/1/2025 with diagnoses including periprosthetic fracture around internal prosthetic left knee joint (a broken bone in the leg or knee near an artificial joint, often caused from a fall), type 2 diabetes mellitus (a chronic condition leading to high blood sugar due to insulin resistance), history of falling, difficulty in walking, and retention of urine (the inability to empty urine from the body). During a review of Resident 1's History and Physical (H&P - a comprehensive assessment of a resident's medical condition), date unreadable, the H&P indicated Resident 1 had the capacity to understand and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-12 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement its policies and procedures related to documentation for one of four sampled residents (Resident 1). Resident 1 was discharged home on [DATE]. On 1/6/2026, while onsite at the facility, the State Survey Agency (SSA) identified newly added documentation on Resident 1's files added on same date, 1/6/2026.This deficient practice resulted to inaccurate account of Resident's 1 records. Cross reference F726. Findings:During a review of Resident 1's admission Record, undated, the admission Record indicated the facility originally admitted Resident 1 on 12/1/2025 with diagnoses including periprosthetic fracture around internal prosthetic left knee joint (a broken bone in the leg or knee near an artificial joint, often caused from a fall), type 2 diabetes mellitus (a chronic condition leading to high blood sugar due to insulin resistance), history of falling, difficulty in walking, and retention of urine (the inability to empty urine from the body).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-02 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility's licensed nursing staff failed to provide care in accordance with professional standards for two of two sampled residents (Residents 1 and 33) reviewed for subcutaneous (sq - under the skin) anticoagulant (medicine that slows down the blood's clotting process, preventing dangerous clots from forming in the heart or blood vessels) use and for one of one sampled resident (Resident 12) reviewed for insulin (a hormone that removes excess sugar from the blood, can be produced by the body or given artificially via medication) use by failing to rotate (a method to ensure repeated injections are not administered in the same area) sq heparin (a type of anticoagulant), enoxaparin (a type pf anticoagulant), and insulin.These deficient practices had the potential for adverse effects (unwanted, unintended result) of the same site subcutaneous administration of anticoagulants and insulin such as excessive bruising and bleeding, lipodystrophy (abnormal distribution of fat)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-02 · tag F0697 — failed to manage pain — pattern
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide pain management consistent with professional standards of practice and the residents' goals and preferences for two of two sampled residents (Resident 44 and 21) reviewed under the Pain Management care area by failing to: 1. Ensure the Licensed Nurse (LN) administered as needed (PRN) hydrocodone - acetaminophen (an opioid [also called a narcotic - powerful pain-reducing medication) per the physician's order and based on the assessed numeric pain rating scale (a standard pain scale with zero being no pain and ten [10] as the worst pain one can imagine) for Resident 44. 2. Ensure the LNs followed the physician's order to administer the pain medication according to the resident's pain level for Resident 21. These deficient practices had the potential to result in side effects from unnecessary administration of narcotics including constipation and mismanagement of resident pain resulting in limited resident participation in activities…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 66 citations
  • Potential for harm · Ecited before2026-01-02 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide pharmaceutical services including procedures that assure the accurate acquiring and administering of all drugs and biologicals to meet the needs of each resident during an inspection of one (1) out of two (2) medication carts, Medication Cart 1 (MC 1) reviewed under the Medication Storage and Labeling Task by: 1. Failing to accurately account for two doses of controlled medications (medications with a high potential for abuse) affecting Resident 23 in one (1) of two (2) inspected medication carts, Medication Cart (MC) 1. This deficient practice increased the risk of diversion (the transfer of a medication from a lawful to an unlawful channel of distribution or use) of controlled medications and the risk that Resident 23 could have received too much or too little medication due to lack of documentation possibly resulting in serious health complications requiring hospitalization. 2. Failing to ensure Resident 23 received the 5 p.m. dose of pregabalin per physician's order on 12/13/2025 and 12/17/2025.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-02 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food storage and food preparation practices in the kitchen by: 1. Failing to ensure a bottle of salad dressing labeled with open date of 12/23/2025 was labeled with a best by date of 2/23/2026. 2. Failing to discard a bunch of parsley leaves inside a sealed plastic bag had brownish discoloration. 3. Failing to ensure a can of applesauce with dent was not placed in the shelf for dented cans. 4. Failing to ensure one (1) round shaped and 1 square shaped clean food containers were still wet and stacked in the clean and dried dishes/utensils section of the kitchen. 5. Failing to ensure eight (8) meal trays were stacked wet on the drying rack in the dishwashing room. These failures had the potential to result in harmful bacteria growth and cross contamination (transfer of harmful bacteria from one place to another) that could lead to foodborne illness (transfer of bacteria from one object to another) in 33 out of 35 medically compromised residents who received food from the kitchen.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-02 · tag F0813 — pattern
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to enforce its policy of storing food brought in by family or visitors in a way that it was either separate or easily distinguishable from facility food when there was no designated refrigerator space for residents with leftover foods from home or outside sources. This failure had the potential to result in a decrease in the residents' food intake leading to unintentional (without trying) weight loss and frustrations among 33 of 35 facility residents. Findings: During a concurrent observation and interview during a brief kitchen tour on 12/29/2025 at 7:57 a.m. with the Dietary Supervisor (DS), observed a transparent bin with lid inside Refrigerator 2 labeled Resident Food. The DS stated the bin was for residents` food items that required refrigeration and the food item must be in a sealed container in its original packaging. During another follow up interview on 12/29/2025 at 12 p.m. inside the kitchen with DS, the DS stated that opened items…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-02 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections by failing to: 1. Ensure Resident 73's personal bag was not stored on the ground during a tour of the Laundry Facilities on 12/30/2025. This deficient practice had the potential to spread communicable diseases among residents, staff, and visitors. 2. Ensure the Enhanced Barrier Precaution (EBP, an infection control intervention designed to reduce transmission of multidrug-resistant organisms [MDRO, microorganisms, mainly bacteria, that are resistant to one or more classes of antibiotics] that uses targeted gown and glove use during high contact resident care activities) sign was posted by the door leading into the room of one (1) of one (1) sampled resident (Resident 21) reviewed under infection control. This deficient practice…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-02 · tag F0881 — failed to use antibiotics responsibly — pattern
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement its policy for antibiotic (medication used to treat infection) stewardship (efforts in long-term care facilities to ensure that antibiotics are used only when necessary and appropriate [means prescribing the right drug at the right dose at the right time for the right duration]) program and infection prevention and control program for four of four sampled residents (Residents 12, 1, 33, and 41) reviewed for antibiotic use by failing to ensure:1. Failing to ensure Resident 12 meets the criteria for the use of sulfamethoxazole and trimethoprim double strength (also known as Bactrim DS, a combination of two antibiotics used to treat bacterial infections in the ear, sinus, throat, lungs, and skin) for urinary tract infection (UTI - an infection in the bladder/urinary tract). 2. Failing to ensure Resident 12 was monitored for adverse side effects (an unintended, negative health outcome or unwanted event that occurs as a result of a treatment,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-02 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain the residents' right to privacy and confidentiality by failing to: 1. Ensure Licensed Vocational Nurse (LVN) 2 did not leave an unattended computer screen in a public area displaying a resident`s personal clinical information and Medication Administration Record (MAR, a record of all medications taken by a resident on a day-to-day basis) for one randomly sampled resident (Resident 23). 2. Provide privacy when LVN 2 administered Resident 6's scheduled morning medications in the activity room. This deficient practice had resulted in unauthorized exposure of the resident's medical care and treatment resulting in violation of the resident's right to privacy with the potential to cause psychosocial harm. Findings: a. During a review of Resident 23's admission Record (AR), the AR indicated the facility admitted the resident on 12/12/2025, with diagnoses that included morbid obesity (a serious health condition that results from an abnormally high body mass), pulmonary fibrosis (a lung disease that occurs…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-02 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure residents were treated with respect and dignity including the right to be free from physical restraints (any manual method, physical or mechanical device, material or equipment that is attached or adjacent to the resident's body that he or she cannot easily remove that restricts freedom of movement or normal access to one's body) for one (1) of one (1) sampled resident (Resident 12) reviewed for physical restraints by failing to obtain a physician's order, informed consent, and complete a restraint assessment prior to placement of bed pad alarm (a pad with sensors that will alarm when a resident stands up unassisted to help prevent falls by alerting staff). These deficient practices had the potential to result in the restriction of the resident's freedom of movement, a decline in physical functioning, psychosocial harm, physical harm from entrapment, and death of residents. Findings: During a review of Resident 12's admission Record (front page of the chart that contains a summary of basic information…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-02 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop a baseline care plan for one of two sampled resident (Resident 44) reviewed for Pain Management by failing to develop a care plan that identified resident-centered interventions per facility policy and procedure (P&P) regarding Resident 44's use of as needed (PRN) hydrocodone - acetaminophen (an opioid [also called a narcotic - powerful pain-reducing medication). This deficient practice had the potential to result in miscommunication among facility staff and a delay in care or lack of delivery of care and services for the resident. Findings: During a review of Resident 44's admission Record (AR), the AR indicated the facility admitted the resident on 11/14/2025 with diagnoses that included hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) and hemiparesis (partial paralysis or weakness on one side of the body), metabolic encephalopathy a (general term that describes brain disease, damage, or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-02 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure necessary treatment and care was provided for one of three sampled residents (Resident 43). The facility failed to: 1. Ensure licensed nurse assessed and monitored Resident 43's change of condition (COC- a sudden, clinically important deviation from a patient's baseline in physical, cognitive [ability to think, and understand] behavioral, or functional status which without immediate intervention, may result in complications or death) when Resident 43 complained of urinary symptoms. 2. Ensure Licensed Nurses notify the physician of the change of condition and carry out physician order for laboratory test ordered on 12/28/2025. 3. Develop a care plan for symptoms of urinary tract infection (UTI - an infection in the bladder/urinary tract) These deficient practices has the potential for delay of care and services with the potential of worsening Resident 43's condition. Findings: During a review of Resident 43's admission Record, the admission…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-02 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the staff providing care and services to the resident who has a feeding tube (are soft plastic tubes through which liquid nutrition travels through the gastrointestinal tract [the series of organs that food and liquids pass through as they are digested, absorbed, and leave the body as feces]) are aware of, competent in, and utilize facility protocols regarding feeding tube nutrition and care for one of one sampled resident (Resident 1) reviewed for tube feeding by failing to ensure Resident 1's water flush bag was labeled with the resident's name, room number, rate of infusion, and initials of the licensed nurse who hung the water flush bag. This deficient practice had the potential to result in altered nutritional status that can lead to over or under hydration, gastrointestinal (GI, relating to stomach and intestines) infection to the resident. Findings: During a review of Resident 1's admission Record (AR), the AR indicated the facility admitted the resident on 12/2/2025, with diagnoses including…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-02 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure respiratory care provided to residents was consistent with professional standards of practice for one of one sampled resident (Resident 1) reviewed for respiratory care by failing to ensure Resident 1's suction canister (a container used in medical settings to collect bodily fluids [like mucus, blood, or other secretions] that have been drawn out of a patient's body using a medical suction machine) was labeled with the date it was last changed. The deficient practice had the potential for residents to develop complications such as shortness of breath, desaturation (low levels of oxygen in the blood), and respiratory infections. Findings: During a review of Resident 1's admission Record (AR), the AR indicated the facility admitted the resident on 12/2/2025, with diagnoses including gastrostomy (a surgical opening fitted with a device to allow feedings to be administered directly to the stomach common for people with swallowing problems), dysphagia (difficulty swallowing), and pneumonitis (inflammation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-02 · tag F0730 — isolated
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure that employee files contained documentation of required performance evaluation for one of two sampled Certified Nursing Assistant (CNA) 2. This failure had the potential to negatively impact on the quality and safety of resident care delivery. Findings: During an interview on 12/30/2025 at 8:39 a.m. with CNA 2, CNA 2 stated she has been working in the facility two years. During a concurrent interview and employee records review for CNA 2 on 12/30/2025 at 9:30 a.m. with Director of Staff Development (DSD), the DSD stated CNA 2's original hire date was on 11/4/2024. DSD stated that CNA 2 does not have any performance evaluation on file. The DSD stated all employee files, including CNA 2, went missing after previous DSD left employment in September 2025. The DSD stated he is responsible for completing CNAs' performance evaluations as the current DSD effective 9/3/2025. The DSD stated performance evaluations are completed annually in the month the CNA was hired. The DSD stated CNA 2's hire date under new facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-02 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow the established and alternative menu per resident preferences and facility policy and procedure (P&P) to meet resident nutritional needs by failing to provide a resident's request for a salad or cauliflower on the lunch tray on 12/29/2026 for one of three sampled residents (Resident 44) reviewed under the Food care area. This deficient practice had the potential to result in resident dissatisfaction and malnutrition. Findings: During a review of Resident 44's admission Record (AR), the AR indicated the facility admitted the resident on 11/14/2025 with diagnoses that included hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) and hemiparesis (partial paralysis or weakness on one side of the body), metabolic encephalopathy (a general term that describes brain disease, damage, or malfunction usually related to inflammation within the body), type two (2) diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing), and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-02 · tag F0838 — failed to assess facility resources and resident needs — isolated
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately update the 2025 Facility Assessment (an evaluation of the physical environment necessary to meet the needs of the residents) for two of three sampled residents (Residents 74 and 1) to reflect care, and competency (a combination of knowledge, skills, abilities, and behaviors that enable an individual to perform a task or role successfully) of staff for gastrostomy (g-tube-a surgical opening fitted with a device to allow feedings to be administered directly to the stomach common for people with swallowing problems) tube medication administration. These deficient practices had the potential for the facility to not provide needs of the residents with g-tube and delay necessary care and services. Findings: During a review of Resident 74's admission Record, the admission Record indicated the facility admitted Resident 74 on 6/1/2023, and readmitted on [DATE], with diagnoses that included encounter attention to gastrostomy, acute respiratory…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-02 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain accurate clinical records in accordance with accepted professional standards and practices for two of two sampled residents (Resident 44 and 21) reviewed for Pain Management by failing to: 1. Ensure Licensed Vocational Nurse (LVN) 4 accurately documented in the medication administration record (MAR - a daily documentation record used by a licensed nurse to document medications and treatments given to a resident) the assessed numeric pain rating scale (a standard pain scale with zero being no pain and ten [10] as the worst pain one can imagine) number for the administration of (PRN) hydrocodone - acetaminophen (an opioid [also called a narcotic - powerful pain-reducing medication) when the pain level was documented as zero on 12/17/2025 at 11 a.m. for Resident 44. 2. Ensure LVN 3 accurately documented in the MAR the resident's pain level on 12/18/2025 for Resident 21. This resulted in inaccurate documentation in Resident 44 and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-02 · tag F0947 — failed to train nurse aides adequately — isolated
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one of two sampled Certified Nursing Assistant (CNA) 2 completed mandatory dementia (a progressive state of decline in mental abilities) management and abuse prevention training. This deficient practice has the potential to lead into insufficient staff training, posing significant risks for the residents, including potential injury, neglect, and abuse. Findings: During a concurrent interview and record review on 12/30/2025 at 9:30 a.m. with the Director of Staff Development (DSD), CNA 2's employee file was reviewed and the DSD stated CNA 2's original hire date was 11/02/2024. During a subsequent concurrent interview and record review on 12/31/2025 at 12:24 p.m. with the DSD, in-service attendance records were reviewed. The DSD stated there was no documentation showing that CNA 2 attended any in-service training on abuse or dementia management prior to June 2025. The DSD stated since June 2025, abuse in-service trainings were provided on 7/25/2025, 9/5/2025, 9/26/2025, 11/20/2025, and 12/29/2025 with each lasting one…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-04 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to:1. Remove 16 doses of morphine sulfate (a medication used to treat pain) 15 milligrams (mg - a unit of measure for mass) and 56 doses of oxycodone/APAP (a medication used to treat pain) 5/325 mg from the medication cart after the physician's orders were discontinued affecting two of three sampled residents (Residents 1 and 3.)2. Create a Controlled Drug Administration Record (a log signed by the nurse with the date and time each time a controlled substance is given to a resident) for one of two supplies of oxycodone (a medication used to treat pain) 5 mg affecting one of three sampled residents (Resident 2.) The deficient practices of failing to maintain accountability of controlled substances (medications with a high risk for abuse) increased the risk of diversion (any use other than that intended by the prescriber) and the risk that Residents 1, 2 and 3 could have received too much or too little medication possibly resulting in serious…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-25 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of two sampled residents (Resident 1) received care in accordance with professional standards of practice to attain or maintain the highest practicable physical well-being, when Registered Nurse (RN 1) failed to: 1. Conduct an assessment after Certified Nursing Assistant (CNA 1) reported that she overheard Resident 1 state he was going to hurt himself if he was not allowed to leave the facility. 2. Timely notify the doctor regarding Resident 1's change of condition involving possible self-harm. These deficient practices had the potential to result in Resident 1 receiving inadequate care.Findings: a. During a review of Resident 1's admission Record, dated 11/21/2025, the admission Record indicated Resident 1 was originally admitted to the facility on [DATE]. The admission Record indicated Resident 1's diagnoses included hepatic encephalopathy (a brain disorder caused by advanced liver disease that prevents the liver from filtering toxins from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-04 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY c. During a review of Resident 1's Record of Admission, the Record of admission indicated the facility admitted the resident on 5/22/2014 and most recently readmitted the resident on 10/19/2023. During a review of Resident 1's Client Diagnosis Report, undated, the Client Diagnosis Report indicated diagnoses that included unspecified dementia (a progressive state of decline in mental abilities), spinal stenosis (a narrowing of the spinal canal in your lower back that may cause pain or numbness in your legs) cervical region (the neck), encounter for gastrostomy (a surgical opening fitted with a device to allow feedings to be administered directly to the stomach common for people with swallowing problems), and acquired absence of unspecified parts of the digestive tract. During a review of Resident 1's H&P, dated 11/8/2023, the H&P indicated the resident did not have the capacity to understand and make decisions. During a review of Resident 1's MDS, dated [DATE], the MDS indicated the resident was usually able to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-04 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure residents who need respiratory care are provided care consistent with professional standards of practice for one of one sampled residents (Resident 26) reviewed under the respiratory care area by failing to ensure supplemental oxygen (O2) was administered per physicians orders, was documented in the Medication Record (MAR, - a daily documentation record used by a licensed nurse to document medications and treatments given to a resident), and was monitored while in use. This deficient practice had the potential to result in undetected changes in the resident's respiratory status resulting in a delay in care and services. Findings: During a review of Resident 26's Record of Admission, the Record of admission indicated the facility admitted the resident on 8/13/2024. During a review of Resident 26's Client Diagnosis Report, undated, the Client Diagnosis Report indicated diagnoses that included heart failure (HF-a heart disorder which causes the heart to not pump the blood efficiently, sometimes resulting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-04 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents were free of any significant medication errors (means the observed or identified preparation or administration of medications or biologicals which is not in accordance with the prescriber's order, manufacturer's specifications, and accepted professional standards) by not: 1. administering two (2) doses on [DATE] at 9 a.m. and 5 p.m. of metoprolol (a medication used to for hypertension [a condition in which the blood vessels have persistently raised pressure]) to one of four residents (Resident 5) observed during the Medication Administration facility task. 2. administering 24 doses of expired insulin (a medication used to regular blood sugar levels) from [DATE] to [DATE] by six different licensed nursing staff (Licensed Vocational Nurse [LVN]- 2, 3, 4, 5, 6, and Director of Nursing [DON]) to Resident 19 in one of two observed medications carts (Medication Cart 2). 3. administering two (2) doses on [DATE] at 9 a.m. and 5…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-10-04 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to: 1. Remove and discard from use one expired insulin (medication used to regulate blood sugar levels) Lispro (fast-acting insulin) Kwikpen (type of injection device) for Resident 19, in accordance with manufacturer's requirements in one of two inspected medication carts (Medication Cart 2). 2. Remove and discard from use one open Aplisol (medication used to diagnose tuberculosis [a contagious infection in the lungs that is usually spread through the air]) vial for facility stock, in accordance with manufacturer's requirements and facility policy and procedures in one of one inspected medication rooms (Medication room [ROOM NUMBER]). These deficient practices increased the risk that Resident 19 and other residents in the facility could receive medication that had become ineffective or toxic due to improper storage or labeling, possibly leading to health complications (like diabetic ketoacidosis [a condition that develops when the body…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-04 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow the established menu to meet nutritional needs by failing to follow the 10/1/2024 lunch menu when corn bread was omitted, and green beans were substituted for seasoned peas for 42 of 45 facility residents including one of one sampled residents (Resident 10) reviewed under the Food care area. This deficient practice had the potential to result in unwanted resident weight loss. Findings: During a review of Resident 10's Record of Admission, the Record of admission indicated the facility admitted the resident on 5/24/2022 and most recently readmitted the resident on 6/16/2022. During a review of Resident 10's Client Diagnosis Report, undated, the Client Diagnosis Report indicated diagnoses that included sepsis (a life-threatening blood infection), metabolic encephalopathy (a general term that describes brain disease, damage, or malfunction usually related to inflammation within the body), dysphagia (difficulty swallowing), anxiety disorder (a mental health condition that may result in restlessness,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-04 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food storage and food preparation practices in the kitchen for 42 of 45 facility residents by failing to ensure: 1. Food items in the kitchen refrigerator, in the dry storage area, and in the resident refrigerator were labeled according to facility policy. 2. Ensure two large, plastic food storage bin lids were secured in the dry storage area. 3. Ensure an open carton of almond milk, in the kitchen refrigerator, had a cap closure and was not left open. 4. Ensure a staff member's personal cup was not located in the kitchen prep area. 5. Ensure a zucchini with a mold-appearing substance was not readily available to be served in the outside Fridge #3. These failures had the potential to result in harmful bacteria growth and cross contamination (transfer of harmful bacteria from one place to another) that could lead to foodborne illness (transfer of bacteria from one object to another) in 42 of 45 medically-compromised residents who received food from the kitchen. Findings: 1.During a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-04 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections by failing to: 1.Implement Enhanced Barrier Precautions (EBP, an infection control intervention designed to reduce transmission of multidrug-resistant organisms [MDRO, microorganisms, mainly bacteria, that are resistant to one or more classes of antibiotics] that uses targeted gown and glove use during high contact resident care activities) when Licensed Vocational Nurse 7 (LVN 7) did not don (put on) a gown while providing gastrostomy (GT, a surgical opening fitted with a device to allow feedings to be administered directly to the stomach, common for people with swallowing problems) care for one of one sampled residents (Resident 1) reviewed under the Tube Feeding care area. 2.Ensure the facility EBP policy and procedure was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-04 · tag F0577 — isolated
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to promote the resident rights to examine the results of the most recent survey (a survey to determine compliance with state and federal regulations) of the facility by failing to: 1. Ensure three of three (Residents 20, 26, and 24) residents knew where to locate the most recent survey results. 2. Post the most recent survey results in a place that are prominent and accessible (a place where individuals wishing to examine surveys results do not have to ask staff to see them) to residents, family members, and legal representatives of residents. These deficient practices had the potential to impede the resident's rights. Findings: During an interview on 10/1/2024 at 2:50 p.m., three of three resident council group attendees (Residents 20, 26, and 24), stated they do not know where to find the state inspection results. During an observation on 10/2/2024 at 10:43 a.m., observed a survey binder posted on a wall-mounted holder by the information board. During a concurrent interview and record review on 10/2/2024 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-04 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure one of one sampled resident (Resident 97) was provided a homelike environment by failing to: 1. Properly secure the ceiling light's screen, leaving the screen not fully clipped in place. 2. Ensure that a chain/cord is attached to the wall light to enable Resident 97 to turn the light on and off. These deficient practices had the potential to violate the resident's right to living in a safe, comfortable, and homelike environment. Findings: During a review of Resident 97's Record of Admission, the Record of admission indicated the facility admitted the resident on 9/17/2024 with diagnoses including left hand acute (sudden onset) osteomyelitis (inflammation of bone or bone marrow, usually due to infection) and cellulitis (a skin infection that causes swelling and redness) of left finger. During a review of Resident 97's History and Physical (H&P) dated 9/21/2024, the H&P, indicated the resident has the capacity to understand and make decisions. During a review of Resident 97's Minimum Data Set (MDS - a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-04 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to send a copy of the notification of discharge to the ombudsman (a long-term care resident advocate) for one of three sampled residents reviewed under closed record review (Resident 46). This deficient practice had the potential for Resident 46 to have an unsafe discharge. Cross-reference F625 and F641 Findings: During a review of Resident 46's Record of Admission, the Record of admission indicated the facility admitted the resident on 8/15/2024 with diagnoses including, but not limited to, encounter for orthopedic (relating to the branch of medicine dealing with the correction of deformities of bones or muscles) after care and generalized weakness and was discharged to the hospital on 8/18/2024. During a review of Resident 46's Minimum Data Set (MDS, a federally mandated resident assessment tool), dated 8/18/2024, the MDS indicated Resident 46 was able to understand and make decisions, was independent with eating and required supervision to maximal assistance with activities of daily living including hygiene,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-04 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure residents were made aware of the facility's bed-hold policy upon transfer to a general acute care hospital (GACH) for one of three sampled residents (Resident 46) investigated during closed record review when the facility failed to complete and provide the seven (7) day bed hold agreement to Resident 46. This deficient practice had the potential for the resident and/or the resident's resident representatives to not know if the resident have a room to return to after going to the GACH. Cross-reference F623 and F641. Findings: During a review of Resident 46's Record of Admission, the Record of admission indicated the facility admitted the resident on 8/15/2024 with diagnoses including, but not limited to, encounter for orthopedic (relating to the branch of medicine dealing with the correction of deformities of bones or muscles) after care and generalized weakness and was discharged to the hospital on 8/18/2024. During a review of Resident 46's Minimum Data Set (MDS, a federally mandated resident assessment tool),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-04 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to develop and implement a comprehensive person-centered care plan for one of five sampled residents (Resident 3) investigated under the unnecessary medication care area and one of one sampled residents (Resident 148) investigated under the urinary catheter (a hollow tube inserted into the bladder to drain or collect urine) or Urinary Tract Infection (UTI, an infection in the bladder/urinary tract) care area when: 1. The facility failed to develop a care plan for Resident 3's use of Eliquis (also known as apixaban, an anticoagulant medication used to prevent blood clots). 2. The facility failed to implement Resident 148's care plan for the resident's urinary catheter. These deficient practices had the potential cause a delay in care. Cross-reference F757 and F880. Findings: 1. During a review of Resident 3's Record of Admission, the Record of admission indicated the facility originally admitted Resident 3 on 3/11/2015 and readmitted the resident on 5/1/2024 with diagnoses including, but not limited to, acute…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-04 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to revise one of three sampled residents investigated under the nutrition care area when Resident 34's care plan was not updated to reflect current nutritional interventions addressing the resident's risk for further weight loss. This deficient practice had the potential to result in inconsistent implementation of the care plan that may lead to a delay in or lack of delivery of care and services. Cross reference F692 Findings: During a review of Resident 34's Record of Admission, the Record of admission indicated the facility admitted the resident on 8/20/2024 with diagnoses including unilateral primary osteoarthritis (a progressive disorder of the joints, caused by a gradual loss of cartilage) and gastro-esophageal reflux disease (GERD - a common condition in which the stomach contents move up into the esophagus). During a review of Resident 34's Minimum Data Set (MDS - a federally mandated resident assessment tool), dated 8/30/2024, the MDS indicated the resident made self-understood and understood others. The MDS indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide an environment free from accidents and hazards for one of one sampled residents (Resident 10) reviewed under the Accidents care area by failing to ensure Resident 10 did not have a bottle of Refresh eyedrops (a medication to relieve dry, burning, irritated eyes) and a bottle of clindamycin phosphate topical solution (an antibiotic, a medication that stops the growth of bacteria) readily available for self-administration and accessible by other residents while in the dining room. This deficient practice had the potential to result in resident's self-administering medications without staff knowledge potentially resulting in resident illness. Findings: During a review of Resident 10's Record of Admission, the Record of admission indicated the facility admitted the resident on 5/24/2022 and most recently readmitted the resident on 6/16/2022. During a review of Resident 10's Client Diagnosis Report, undated, the Client Diagnosis Report indicated diagnoses that included sepsis (a life-threatening blood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-04 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide nutritional care and services consistent with resident's nutritional assessment and care plan for one of three sampled residents (Resident 34) by: 1. Failing to continue obtaining the resident's weight weekly as ordered by the physician. 2. Failing to revise the resident's care plan to address the resident's weight loss. 3. Failing to complete an SBAR (Situation, Background, Assessment, Recommendation - an assessment used to facilitate prompt and appropriate communication) form for weight loss on 8/28/2024 and 9/17/2024. 4. Failing to ensure the Interdisciplinary (IDT-group of experts from various disciplines working together to treat ailment, injury, or chronic health conditions) care plan meeting was done to address the resident's weight loss. These deficient practices had the potential to result in further risk of weight loss for Resident 34. Findings: During a review of Resident 34's Record of Admission, the Record of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-04 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a resident's drug regimen was free from unnecessary drugs for one of five sampled residents (Resident 3) investigated under the unnecessary medication care area when the facility failed to ensure Resident 3's order for Eliquis (also known as apixaban, an anticoagulant [blood thinner] medication used to prevent blood clots) did not specify an indication (valid reason) for use. This deficient practice had the potential for Resident 3 to experience errors in treatment. Findings: During a review of Resident 3's Record of Admission, the Record of admission indicated the facility originally admitted Resident 3 on 3/11/2015 and readmitted the resident on 5/1/2024 with diagnoses including acute respiratory failure with hypoxia (a condition when the body does not have enough oxygen in the tissues in the body) and generalized muscle weakness. During a review of Resident 3's Minimum Data Set (MDS, a federally mandated resident assessment tool), dated 8/14/2024, the MDS indicated Resident 3 did not have the capacity to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-26 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a safe, comfortable, and homelike environment to two of four sampled residents (Residents 1 and 2) by failing to ensure Resident 1 and 2 ' s room temperature was not above 81 degrees Fahrenheit (a unit of measure). This deficient practice had the potential to affect the comfort of residents and placed the residents at risk for dehydration. Findings: a. During a review of Resident 1 ' s admission Record, the Admidion Record indicated the facility admitted the resident on 8/9/2024 with diagnoses including aftercare following joint replacement and lack of coordination. During a review of Resident 1 ' s History and Physical (H&P), dated 8/10/2024, the H&P indicated the resident has the capacity to understand and make decisions. During a review of Resident 1 ' s Minimum Data Set (MDS, a standardized assessment and care screening tool), dated 8/13/2024, the MDS indicated resident with intact cognitive status and required…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-26 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to maintain written grievance documentation and outcome of investigation/course of action taken for one of three sampled residents (Resident 1) by failing to address Resident 1 ' s grievances related to room being hot and increased noise levels at night. This deficient practice had the potential for Resident 1 ' s grievances to go unnoticed causing frustration and distress to the resident; and had the potential to result in a delay of care and services. Findings: During review of Resident 1 ' s admission Record, indicated the facility admitted the resident on 8/9/2024 with diagnoses including aftercare following joint replacement and lack of coordination. During a review of Resident 1 ' s History and Physical (H&P), dated 8/10/2024, the H&P indicated resident has the capacity to understand and make decisions. During a review of Resident 1 ' s Minimum Data Set (MDS), a standardized assessment and care screening tool), dated 8/13/2024, the MDS indicated the resident with intact cognitive status and required partial/moderate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-26 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to obtain a physician order for oxygen therapy for one of three sampled residents (Resident 1), who was receiving oxygen therapy. This deficient practice placed the resident at risk for adverse effects due to unnecessary oxygen administration. Findings: During a review of Resident 1 ' s admission Record, the admission Record indicated the facility admitted the resident on 8/9/2024 with diagnoses including aftercare following joint replacement and lack of coordination. During a review of Resident 1 ' s History and Physical (H&P), dated 8/10/2024, the H&P indicated the resident has the capacity to understand and make decisions. During a review of Resident 1 ' s Minimum Data Set (MDS, a standardized assessment and care screening tool), dated 8/13/2024, the MDS indicated the resident with intact cognitive status and required partial/moderate assistance (helper does less than half the effort) with sit to stand, lying to sitting on the edge of bed, sit to lying, and roll left and right. During an observation on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-11 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to implement its infection control policy by failing to ensure nasal cannula (oxygen [a colorless, odorless, and tasteless gas] tubing - a medical device to provide supplemental oxygen therapy to people who have lower oxygen levels) and humidifier (medical devices used to humidify supplemental oxygen) was changed and labeled with the date of change for one of four sampled residents (Resident 1). This deficient practice had placed Resident 1 at risk for infection. Findings: A review of Resident 1 ' s admission Record indicated the facility admitted Resident 1 on 4/22/2021 with diagnoses including hemiplegia (paralysis that affects only one side of your body), sequelae (an aftereffect of a disease, condition, or injury) of cerebral infarction (occurs because of disrupted blood flow to the brain due to problems with the blood vessels that supply it), and difficulty in walking. A review of Resident 1 ' s Minimum Data Set (MDS, a standardized assessment and care-planning tool), dated 1/3/2024, indicated Resident 1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-15 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to: 1. Ensure the resident's medical record was updated to show documentation the resident and/or their responsible party was provided with written information regarding the right to formulate an advance directive (written statement of a person's wishes regarding medical treatment made to ensure those wishes are carried out should the person be unable to communicate them to a doctor) for one (Resident 34) of five sampled residents. 2. Ensure a current copy of the advance directive was in the resident's medical record for three (Resident 18, 199 and 200) of five sampled residents. These deficient practices violated the residents' and/or their representatives' right to be fully informed of the option to formulate advanced directives and had the potential to cause conflict with health care wishes for Resident 18, 34, 199 and 200. Findings: 1. A review of Resident 34's admission Record indicated the facility admitted the resident on 12/21/2022 with diagnoses…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-15 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure the resident care plans (a document or agreement that lays out a resident's individual care needs and how these will be met) are implemented for three out of four (Resident 33, 23, and 6) by failing to: 1. Ensure Resident 33 and Resident 6's fingernails' free edges were free of dirt. 2. Ensure Resident 23 was provided with a communication board at bedside to facilitate ease of communication. These deficient practices resulted in failure to deliver the necessary care and services which had the potential to affect the resident`s sense of self-worth and self-esteem. Findings: a. A review of Resident 33's admission Record indicated the facility admitted the resident on 07/22/2021, with diagnoses including anxiety disorder (persistent and excessive worry that interferes with daily activities), cardiomyopathy (a disease of the heart muscle that makes it harder for the heart to pump blood to the rest of the body), and hypertension (high blood pressure). A review of the Minimum Data Set (MDS - a standardized…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-15 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow proper sanitation and food handling practices by: 1. Failing to ensure food items not in their original containers were labeled and dated. 2. Failing to clean and disinfect a can opener after use. 3. Failing to document on the facility's dish machine temperature and sanitizing log for 10/13/2023 at lunch. 4. Failing to ensure refrigerator and freezer temperatures were documented for the months of August 2023, September 2023, and October 2023 for Refrigerator 1 (R#1), Refrigerator 2 (R#2), and Freezer 1 (FR#1). These deficient practices had the potential to place 42 out of 46 residents living in the facility at risk for foodborne illnesses (refers to illness caused by the ingestion of contaminated food or beverages). Findings: a. During an observation of the kitchen and a concurrent interview with the Dietary Supervisor (DS), on 10/13/2023 at 5:51 p.m., the DS stated there were eight cups of milk, seven cups of juice, and five cups of lactaid (dietary supplement) on a metal baking dish. The DS stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-15 · tag F0881 — failed to use antibiotics responsibly — pattern
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow its policy and procedure regarding antibiotic (medication to fight infection) stewardship (program to ensure that antibiotics are used only when necessary and appropriate to prevent unnecessary antibiotic use and combat antibiotic resistance [not effective to treat infection]) protocol for three of four sampled residents (Resident 12, 24 and 27) by failing to: 1. Ensure to complete the McGreer's (the criteria used by the facility to count true infections) criteria form once antibiotic was ordered. 2. Ensure the antibiotic stewardship surveillance form was easily and readily accessible. These deficient practices had the potential for residents to develop antibiotic resistance from unnecessary or inappropriate antibiotic use. Cross reference F842 Findings: A review of Resident 12's admission record indicated that facility admitted resident on 1/18/2018, with diagnoses including dysphagia (difficulty swallowing), atrial fibrillation (irregular…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-15 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide care in a manner that maintained or enhance a resident's dignity and respect by failing to ensure Certified Nurse Assistant 3 (CNA 3) knocked and asked permission from the resident before entering the room for one (Resident 6) of one sampled resident reviewed for dignity. This deficient practice had the potential to affect the resident`s sense of self-worth and self-esteem. Findings: A review of Resident 6's admission Record indicated the facility admitted the resident on 05/02/2023, with diagnoses including muscle weakness, cerebral infarction (disrupted blood flow to the brain), and metabolic encephalopathy (a general term that describes brain disease, damage, or malfunction usually related to inflammation [the body's natural reaction against injury and infection] within the body). A review of the Minimum Data Set (MDS - a standardized assessment and care screening tool) dated 08/03/2023, indicated Resident 6 had the ability to make self-understood and had the ability to understand others. The MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-15 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a medication was not left with a resident who was not capable of self-administering eye medication for one of three sampled residents (Resident 18). This deficient practice placed the resident at risk for unsafe medication administration and or receiving unnecessary medications. Findings: A review of Resident 18's admission Record indicated the facility admitted the resident on 8/12/2023 with diagnoses including COVID 19 (a severe respiratory infection), congestive heart failure (heart does not pump blood as well as it should) and atrial fibrillation (irregular heart rate). A review of Resident 18's Minimum Data Set (MDS-a standardized assessment and care screening tool) dated 8/24/2023, indicated resident's cognition (the mental action or process of acquiring knowledge and understanding through thought, experience, and the senses) was intact. A review of Resident 18's self-administration of medication assessment dated [DATE],…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-15 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to notify the resident's physician (MD 1) and their representative (RP 1) when the resident had a significant weight loss of 11% within six months for one (Resident 34) of three residents reviewed under the nutrition care area. On 03/03/2023, Resident 34 weighed 126 pounds (lbs.) On 09/28/2023, the resident weighed 112 pounds which is a -11.11 % weight loss. This deficient practice violated the resident's rights and/or representative's right to be fully informed of Resident 34's weight loss and had the potential for delay in care to address the resident's weight loss. Findings: A review of Resident 34's admission Record indicated the facility admitted the resident on 12/21/2022 with diagnoses including Parkinson's disease (a disorder of the central nervous system that affects movement), muscle weakness and hearing loss. A review of Resident 34's Minimum Data Set (MDS-a standardized assessment and care screening tool) dated 9/28/2023, indicated the resident had severely impaired cognition (the mental action or process of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-15 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure one (Resident 28) of three sampled residents was provided a homelike environment when Resident 28's low air loss (LAL-specialty mattress) was secured to the foot of the bed with duct tape. This deficient practice had the potential to violate residents' right to living in a safe, comfortable, and homelike environment. Findings: A review of the Resident 28's Record of admission indicated the facility readmitted the resident on 7/14/2023 with diagnoses including sepsis (a life-threatening complication of an infection), pneumonitis (inflammation of lung tissue), muscle weakness, and dysphagia (difficulty swallowing). A review of Resident 28's Minimum Data Set (MDS - a standardized assessment and care-screening tool), dated 7/19/2023 indicated the resident had clear speech, usually makes self-understood, and usually understand others. The MDS indicated Resident 28 required extensive assistance with bed mobility, dressing, and personal hygiene. The MDS also indicated Resident 28 was totally dependent on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-15 · tag F0640 — isolated
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete the Minimum Data Set (MDS- an assessment and care screening tool) within 14 days of the Assessment Reference Date (ARD) for two (Resident 10 and 31) of two sampled residents. This deficient practice had the potential to negatively affect the residents' plan of care and the delivery of necessary care and services. Findings: a. A review of Resident 10's Face Sheet (Record of Admission) indicated that the facility admitted the resident on 05/09/2023, with diagnoses including muscle weakness and fracture of shaft (break of the thigh bone between the hip and the knee). A review of Resident 10's MDS dated [DATE], indicated the resident had the ability to make self-understood and the ability to understand others. During a concurrent interview and record review on 10/15/2023 at 01:35 p.m., reviewed Resident 10's Discharge MDS dated [DATE] (type of MDS) with the MDS Nurse Coordinator (MDS NC). The MDS NC stated that the resident's MDS had an Assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-15 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to update and or revise a resident's comprehensive care plan for two (Resident 28 and Resident 34) of three sampled residents by: 1. Failing to update Resident 28's care plan related to dementia (A group of thinking and social symptoms that interferes with daily functioning) 2. Failing to update and revise Resident 34's care plan with specific interventions after the resident had a significant weight loss. These deficient practices had the potential to result in inconsistent implementation of the care plan that may lead to a delay in or lack of delivery of care and services. Findings: a. A review of the Resident 28's Record of admission indicated the facility readmitted the resident on 7/14/2023 with diagnosis including sepsis (a life-threatening complication of an infection), pneumonitis (inflammation of lung tissue), muscle weakness, and dysphagia (difficulty swallowing). A review of Resident 28's Minimum Data Set (MDS - a standardized assessment and care-screening tool), dated 7/19/2023 indicated the resident had clear…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-15 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents were provided a communication device to allow communication between staff and residents for two of two (Resident 23 and Resident 30) sampled residents. This deficient practice had the potential to delay Resident 23 and Resident 30's delivery of care and services due the residents not being able to communicate their needs. Findings: a. A review of Resident 23's admission Record indicated the facility admitted the resident on 09/01/2023, with diagnoses including muscle weakness and intertrochanteric fracture (a type of hip fracture or broken hip). A review of the Minimum Data Set (MDS - a standardized assessment and care screening tool) dated 09/13/2023, indicated Resident 23`s preferred language was not English and needed an interpreter to communicate with a doctor or health care staff. The MDS indicated Resident 23 had the ability to make self-understood and had the ability to understand others. The MDS indicated Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-15 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to provide nutritional and care and services for one of three sampled residents (Resident 34), consistent with resident's nutritional assessment and care plan by: 1. Failing to obtain the resident's the resident's weight weekly as ordered by the physician. 2. Failing to revise the resident's care plan to address the resident's weight loss. 3. Failing to ensure an accurate nutrition screening was done on 9/28/2023. 4. Failing to complete an SBAR (situation, background, assessment, recommendation; a technique that can be used to facilitate prompt and appropriate communication) form for weight loss on 7/7/2023 and 10/5/2023. 5. Failing to ensure the Interdisciplinary (IDT-group of experts from various disciplines working together to treat ailment, injury, or chronic health conditions) Care meeting was done on 10/7/2023 to address the resident's weight loss. Findings: A review of Resident 34's admission Record indicated the facility admitted the resident on 12/21/2022 with diagnoses including Parkinson's disease (a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-15 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to: 1. Ensure the Controlled Drug Record (CDR- accountability record of medications that are considered to have a strong potential for abuse) coincided with the Medication Administration Records (MAR) for one of three sampled residents (Resident 45). This deficient practice had the potential to result in medication error and/or drug diversion. 2. Ensure the Xarelto (can treat and prevent blood clots) 20 milligrams (mg - unit of measurement) was available during the medication administration observation on 10/04/2023 for one of seven sampled residents (Resident 200). This deficient practice had the potential to result in unintended complications related to the management of atrial fibrillation (an irregular and often very rapid heart rhythm) such as increased risk of stroke and death. Cross reference to F760 Findings: a. A review of Resident 45's admission Record (face sheet) indicated the facility admitted the resident on 9/20/2023 with diagnoses including cellulitis (skin infection) of the right lower leg and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-15 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the resident is free from significant medication error by failing to administer Xarelto (can treat and prevent blood clots) during the medication administration observation on 10/14/2023 for one of seven sampled residents (Resident 200). Xarelto was not delivered timely resulting in Resident 200 missing the dose. This deficient practice had the potential to result in unintended complications related to the management of atrial fibrillation (an irregular and often very rapid heart rhythm) such as increased risk of stroke (occurs when a blood vessel that carries oxygen and nutrients to the brain is either blocked by a clot or bursts) and death. Cross reference to F755 Findings: A review of Resident 200`s Record of admission (face sheet) indicated the facility admitted the resident on 01/06/2022 and readmitted the resident on 10/06/2023, with diagnoses that included muscle weakness, congestive heart failure ( a serious condition in which the heart doesn't pump blood as efficiently as it should) and acute…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-15 · tag F0773 — isolated
    Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure laboratory results were communicated with the medical doctor (MD) timely for one of three sampled residents (Resident 30). This deficient practice had the potential to delay necessary care and services for Resident 30. Findings: A review of Resident 30's Record of admission indicated the facility admitted the resident on 9/11/20203 and readmitted the resident on 9/19/2023 with diagnoses that included sequelae of cerebral infarction (obstruction in blood flow to the brain can lead to permanent damage) and urinary tract infection (an infection in any part of the urinary system [the purpose of the urinary system is to eliminate waste from the body]). A review of Resident 30's Minimum Data Set (MDS-a standardized assessment and screening tool) dated 9/29/2023, indicated the resident's cognition (mental action or process of acquiring knowledge and understanding) was severely impaired. The resident had unclear speech (slurred or mumbled words), sometimes makes self-understood (ability is limited to making concrete…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-15 · tag F0813 — isolated
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure left over food brought from outside was stored in the refrigerator or discarded for one of one sampled resident (Resident 99). The same left-over food observed on 10/13/2023 at 7:25 p.m. was observed again on 10/14/2023 at 9:30 a.m. This deficient practice had the potential to result in foodborne illness (also called food poisoning, illness caused by eating contaminated food) for Resident 99. Findings: A review of Resident 99`s Record of admission indicated the facility admitted the resident on 10/09/2022 with diagnoses that included muscle weakness, urinary tract infection (an infection in any part of the urinary system, the kidneys, bladder, or urethra), and acute kidney failure (a condition in which the kidneys suddenly can't filter waste from the blood). A review of Resident 99's History and Physical (H&P- a term used to describe a physician's examination of a patient obtained by doing a thorough medical history from the patient, performing a physical examination, and documenting findings), dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-15 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure three of four sampled (Resident 12, 24, and 27) residents' medical records were readily accessible. This deficient practice had the potential to result in confusion among interdisciplinary team IDT-a group of experts from various disciplines working together to treat a resident's ailment, injury or chronic health condition) regarding the residents' condition and what care and services were provided to the residents. Cross reference F881. Findings: A review of Resident 12's admission record indicated that facility admitted resident on 1/18/2018, with diagnoses including dysphagia (difficulty swallowing), atrial fibrillation (irregular heart rate) and depression (mental health disorder characterized by persistently depressed mood or loss of interest in activities causing significant impairment in daily life). A review of Resident 12's Minimum Data Set (MDS-a standardized assessment and care screening tool), dated 9/1/2023, indicated resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-15 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to observe infection control measures for one of three sampled residents (Resident 200) by failing to ensure oxygen nasal cannula tubing (device used to deliver supplemental oxygen placed directly on a resident's nostrils) was not touching the floor. This deficient practice had the potential to result in contamination of Resident 200's care equipment and risk of transmission of bacteria that can lead to infection. Findings: A review of Resident 200 admission Record indicated the facility admitted the resident on 10/6/2023 with diagnoses including heart failure (heart does not pump blood as well as it should), acute respiratory failure (a condition where there's not enough oxygen or too much carbon dioxide in the body), and atrial fibrillation (irregular heart rate). A review of Resident 200's history and physical, dated 10/7/2023, indicated resident had the capacity to understand and make decisions. A review of Resident 200's physician orders, dated 10/6/2023, indicated resident had an order for continuous…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-21 · tag F0727 — failed to provide required RN coverage — pattern
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure that a Registered Nurse (RN) was on duty for at least eight consecutive hours a day, seven days a week on the following dates: 6/3/2023, 6/4/2023, 6/11/2023, 6/17/2023, and 6/25/2023. This deficient practice had the potential for residents to not be provided with the adequate nursing services that only a RN could perform. Findings: A review of the facility ' s RN and Licensed Vocational Nurse (LVN) monthly schedule, dated June 2023, indicated that the facility did not have RN coverage for at least 8 hours a day on 6/3/2023, 6/4/2023, 6/11/2023, 6/17/2023, and 6/25/2023. A review of the facility ' s Nursing Staffing Assignment and Sign-In Sheet, dated 6/1/2023 to 6/30/2023, indicated that there were no RNs signed-in on 6/11/2023, 6/17/2023, 6/20/2023, and 6/25/2023. The sign-in sheet indicated that RN 1 ' s shift started at 11:45 a.m. and ended at 4:05 p.m. on 6/3/2023. The sign-in sheet indicated that RN 1 ' s shift started at 2 p.m. and there was no end of shift time indicated on 6/4/2023. There were no sign-in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-21 · tag F0838 — failed to assess facility resources and resident needs — isolated
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the facility assessment (an examination of the resident population to determine the resources necessary to care for its residents competently during day-to-day operations and emergencies) included the number of qualified facility staff to meet the residents ' needs. This deficient practice had the potential to place residents at risk for functional, physical, mental, and psychosocial needs to not be met. Findings: A review of the facility ' s Facility Assessment, dated 10/2022, did not indicate the overall staff needed to meet the residents ' needs. On 8/21/2023 at 3:28 p.m., during a concurrent interview and record review, the Facility Assessment were reviewed with the Administrator (ADM), and he stated that the facility assessment did not include the facility staffing information needed to provide care to the residents. The facility-provided document titled, Facility Assessment: From Start to Finish were reviewed with the ADM, indicated the regulation requirement for creating a facility assessment which included…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2026-01-02 · tag F0912 — pattern
    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that 17 of 25 resident rooms (Rooms 1, 2, 3, 4, 5, 12, 13, 14, 15, 16, 17, 18, 19, 22, 23, 25 and 26) met the square footage (sq - a measurement of the area of a two-dimensional space) requirement of 80 sq feet (ft-unit of length) per resident in multiple resident rooms. This deficient practice had the potential to have inadequate space for resident care and mobility. Findings: During an interview on 12/29/2025 at 2:35 p.m. with the resident council group interview attendees, the attendees stated they have enough room space. During an observation from 12/29/2025 to 1/2/2026, residents residing in rooms with an application for variance had enough space for residents to move freely inside the rooms. There was adequate room for the operation and use of wheelchair, walkers, or canes. The room variance did not affect the care and services provided by nursing staff for the residents. During a review of the letter titled, Re: Request for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2025-12-10 · tag F0912 — pattern
    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of four sampled resident rooms (Room A) met the room size requirement of 80 square feet per resident in multiple resident bedrooms or obtain an approval for a room size waiver. This deficiency had the potential to result in inadequate space for resident care and mobility in Room A.Findings: During an observation on 9/26/2025 at 8:41 a.m. inside room [ROOM NUMBER], there were four beds occupied by four residents. Room A had two beds located on the right side of the room, and two additional beds located on the left side of the room. Room A had one closet and one bathroom. During an interview on 9/30/2025 at 10:05 a.m. with the Director of Nursing (DON), the DON stated the facility had not yet undergone its annual re-certification survey (a comprehensive review of a healthcare facility to ensure it is following the government's health and safety rules for receiving Medicare and Medicaid funds). The DON stated the facility's last…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2024-10-04 · tag F0582 — pattern
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to inform the beneficiary (resident) about potential non-coverage and the option to continue services with the beneficiary accepting financial liability for those services for one of three sampled residents (Resident 3) investigated during the beneficiary notification task when Resident 3 or Resident 3' representative did not receive the Skilled Nursing Facility Advance Beneficiary Notice of Non-coverage (SNFABN, form that provides information to beneficiaries so that they can decide if they wish to continue receiving the skilled services that may not be paid for by Medicare and assume financial responsibility). This deficient practice had the potential for a delay in care related to coverage and medical needs. Findings: During a review of Resident 3's Record of Admission, the Record of admission indicated the facility originally admitted Resident 3 on 3/11/2015 and readmitted the resident on 5/1/2024 with diagnoses including, but not limited to, acute respiratory failure with hypoxia (a condition when the body does not have…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2024-10-04 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents receive an accurate assessment for one of three sampled residents (Resident 46) investigated during closed record review when Resident 46's Minimum Data Set (MDS, a federally mandated resident assessment tool) indicated Resident 46 was discharged to home or the community when the resident was discharged to the hospital. This deficient practice resulted in inaccurate tracking of Resident 46 and create a communication error between the facility and the Centers for Medicare and Medicaid Services (CMS). Cross-reference F623 and F625. Findings: During a review of Resident 46's Record of Admission, the record of admission indicated the facility admitted the resident on 8/15/2024 with diagnoses including, but not limited to, encounter for orthopedic (relating to the branch of medicine dealing with the correction of deformities of bones or muscles) after care and generalized weakness and was discharged to the hospital on 8/18/2024. During a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2024-10-04 · tag F0732 — pattern
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to post the total number and the actual hours worked by the licensed nurses (including registered nurses and licensed vocational nurses) and Certified Nursing Assistants directly responsible for resident care per shift on 10/1/2024 to 10/2/2024 at the nursing station. This deficient practice had the potential to keep residents and visitors unaware of the total number of staff and the actual hours worked by staff in the facility. During an observation on 10/1/2024 at 8:05 a.m., observed posting titled Census and Direct Care Service Hours Per Patient Day (DHPPD - a form which indicates the calculated total hours of the scheduled and total actual hours of work performed by a direct caregiver) outside the nursing station dated 10/1/2024, indicated a census 45 but did not indicate the hours worked by the Registered Nurses, Licensed Vocational Nurses and Certified Nursing Assistants (CNA) per shift. During an interview on 10/2/2024 at 11:05 AM, the DSD stated the nurse staffing information posted on 10/1/2024 and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2024-10-04 · tag F0912 — pattern
    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure that 16 of 25 resident rooms (Rooms 1, 2, 3, 4, 5, 12, 13, 14, 15, 16, 17, 18, 19, 22, 23, and 28) met the square footage requirement of 80 square feet (sq. ft.) per resident in multiple resident rooms. The room sizes for these rooms had the potential to have inadequate space for resident care and mobility. Findings: During the Resident Council Meeting, on 10/1/2024, at 2:32 p.m., the residents did not bring up concerns or issues regarding the space in their rooms. During an observation from 10/1/2024 to 10/4/2024, residents residing in rooms with an application for variance had enough space for residents to move freely inside the rooms. There was adequate room for the operation and use of wheelchairs, walkers, or canes. The room variance did not affect the care and services provided by nursing staff for the residents. During a review of the letter titled, Re: Room Size Variance Waiver, dated 10/1/2024, the letter indicated the Administrator submitted the application for the Room Variance Waiver for 16…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2023-10-15 · tag F0912 — pattern
    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure that 16 of 25 resident rooms (Rooms 1, 2, 3, 4, 5, 12, 13, 14, 15, 16, 17, 18, 19, 22, 23, and 28) met the square footage requirement of 80 square feet (sq. ft.) per resident in multiple resident rooms. The room sizes for these rooms had the potential to have inadequate space for resident care and mobility. Findings: During the Resident Council Meeting on 10/15/2023 at 10:02 a.m., when the residents were asked about their room space, there were no concerns or issues brought up. During an observation from 10/13/2023 to 10/14/2023, it was observed that the residents residing in the rooms with an application for variance had enough space for residents to move freely inside the rooms. There was adequate room for the operation and use of wheelchairs, walkers, or canes. The room variance did not affect the care and services provided by nursing staff for the residents. A review of the letter, dated 10/13/2023, indicated the Administrator submitted the application for the Room Variance Waiver for 16 resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2023-09-25 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to update and revise the residents ' care plan (a document outlining a detailed approach to care customized to an individual resident ' s need) after a fall by failing to include physician ordered interventions for one of two sampled residents (Residents 1). These deficient practices had the potential to result in inconsistent implementation of the care plan that may lead to a delay in or lack of delivery of care and services. Findings: A review of Resident 1 ' s admission Record indicated, Resident 1 was admitted to the facility on [DATE] with diagnoses including CVA (stroke) with hemiplegia (paralysis of one side of the body), aphagia (a disorder that results from damage to portions of the brain that are responsible for language), and muscle weakness. A review of Resident 1 ' s Minimum Data Set (MDS - a standardized assessment and care screening tool), dated 8/30/23, indicated the resident had the ability to make self-understood and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$54,032 in federal fines across 2 penalties.

  • $30,846 — penalty dated 2025-11-25
  • $23,186 — penalty dated 2024-10-04

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to PROVIDENCE HEALTH & SERVICES — 8 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 53.0-2.0 vs chain
Health inspection 1 of 52.9-1.9 vs chain
Staffing 4 of 53.9+0.1 vs chain
Quality measures 4 of 53.1+0.9 vs chain
The other 7 homes this chain runs (chain average 3.0★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
GOBRIAL, MARKIndividualCONTRACTED MANAGING EMPLOYEEsince 12/01/2022
JONES, CALVINIndividualW-2 MANAGING EMPLOYEEsince 06/26/2023
REELY, DIANNAIndividualW-2 MANAGING EMPLOYEEsince 11/01/2022
SIKES, NICOLEIndividualW-2 MANAGING EMPLOYEEsince 08/22/2022
WARREN, TERRIIndividualW-2 MANAGING EMPLOYEEsince 11/01/2022
WESTLUND, MALISAIndividualW-2 MANAGING EMPLOYEEsince 03/06/2020
BLAIR, RICHARDIndividualCORPORATE DIRECTORsince 07/01/2016
CRAWFORD, ISIAAHIndividualCORPORATE DIRECTORsince 02/01/2012
HEJNA, DIANEIndividualCORPORATE DIRECTORsince 07/01/2016
HUGHES, PHYLLISIndividualCORPORATE DIRECTORsince 07/01/2016
KINGSTON, MARY BETHIndividualCORPORATE DIRECTORsince 09/01/2022
LYONS, MARYIndividualCORPORATE DIRECTORsince 07/01/2016
MARKHAM, DONNAIndividualCORPORATE DIRECTORsince 01/01/2024
MURPHY, MICHAELIndividualCORPORATE DIRECTORsince 01/01/2020
O'QUINN, MARVINIndividualCORPORATE DIRECTORsince 01/01/2024
PACINI, CAROLIndividualCORPORATE DIRECTORsince 01/01/2021
SORENSON, CHARLESIndividualCORPORATE DIRECTORsince 01/01/2019
SPRUNK, ERICIndividualCORPORATE DIRECTORsince 01/01/2022
ANDERSON, DONALDIndividualCORPORATE OFFICERsince 12/20/2016
HOFFMAN, GREGORYIndividualCORPORATE OFFICERsince 10/01/2020
MARTIN, JAMESIndividualCORPORATE OFFICERsince 01/13/2023
NEWSOM, ANNAIndividualCORPORATE OFFICERsince 05/13/2022
WEXLER, ERIKIndividualCORPORATE OFFICERsince 01/01/2023
PROVIDENCE HEALTH & SERVICES - WASHINGTONOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 01/01/2015

The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$6.2M
Net patient revenuemost recent cost report
-33.4%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 31%Medicare 33%Other / private 36%

A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$582per resident / day
operating cost
$17,697per month
≈ monthly operating cost
$436per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 055192. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-02, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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