Providence Little Co Of Mary Transitional Care Ctr
4320 Maricopa Street, Torrance, CA 90503 · Non profit - Church related · 115 certified beds · (310) 303-5900 Medicare & Medicaid certified
On the public record, this home looks stronger than most — but visit before you decide.
- a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
- no federal fines or payment denials on record
- a high payroll-based staffing rating (5/5)
- lower-than-typical staff turnover (24% vs 45% nationally) — better care continuity
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- a high number of inspection citations overall (28) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 4 of 5 |
| StaffingFrom payroll records (PBJ) | 5 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 5 to 4 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Short-stay residents who newly got an antipsychotic medication | 1.4% | 1.5% | 1.4% | typical |
| Short-stay residents given the seasonal flu vaccine | 96.5% | 93.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 27.7% | 23.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 6.6% | 11.2% | 12.0% | better |
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
72.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 751 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 20.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 463 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 1.78 therapist hours per resident per day in 2026Q1 — more than 100% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 27% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 72.3%CMS range 69.1–75.0 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.2%CMS range 9.6–13.5 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 20.1% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 20.3% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 19.4% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 97.2% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.5% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 4.2%CMS range 3.0–5.8 | 7.1% | Oct 2023–Sep 2024 | better than U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.72 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 115 beds and averages 55.1 residents a day — about 48% occupied, or roughly 60 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 6.85 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 3.22 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.89 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 6.17 hrs/resident/day on weekends vs 7.12 on weekdays — 13% thinner on weekends. RN hours go from 3.38 to 2.82 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 24% is below the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
28 citations, most serious first. The 10 most serious are shown; the remaining 18 are one tap away and print in full.
- Potential for harm · D2026-04-30 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Resident 90) received a self administration assessment, education, and a physician order prior to self administering an albuterol puff inhaler (a medication used for shortness of breath). This failure resulted in Resident 90 keeping and using an albuterol inhaler at the bedside and placed the resident at risk for improper medication use and potential unsafe clinical outcomes.Findings:During a review of Resident 90's admission Record, the admission Record indicated, Resident 90 was admitted to the facility on [DATE], with diagnosis including chronic obstruction pulmonary disease (COPD-a chronic lung disease causing difficulty in breathing), cataract ( chronic disease-causing blurred vision) and diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing)During a review of Resident 90's History and Physical (H&P), dated 4/27/2026, the H&P indicated,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-30 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain a comfortable and safe environment when the overhead light in Resident 17's room was found to be non-functional, providing inadequate lighting for daily activities.This failure resulted in Resident 17's having limited visibility during evening hours, increasing the risk of falls, injury, or difficulty accessing the call light.Findings:During a review of Resident 17's admission Record, the admission Record indicated Resident 17 was admitted to the facility on [DATE].During a review of Resident 17's History and Physical (H&P) dated 4/16/2026, the H&P indicated Resident 17 with diagnoses of hypertension (HTN- high blood pressure) and diabetes mellitus (DM- a disorder characterized by difficulty in blood sugar control and poor wound healing).During a review of Resident 17's Minimum Data Set (MDS- a resident assessment tool) dated 4/22/2026, the MDS indicated Resident 17 cognition (ability to think, understand, learn, and remember)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-30 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, and record review the facility failed to ensure one of three sampled residents (Resident 69) had timely physician notification and appropriate nursing interventions when Resident 69's experienced a change of condition([COC] a sudden, clinically important deviation from a patient's baseline in physical, cognitive (ability to think, understand, learn, and remember) behavioral, or functional status which without immediate intervention, may result in complications or death) when Resident 69 blood pressure (a measurement of the force exerted by circulating blood against the wall of the arteries) dropped to 98/43 millimeters of mercury (mm/Hg) on [DATE] at 3:57 p.m.This failure resulted in a delay in care and led to Resident 69 becoming non responsive, requiring Cardiopulmonary Resuscitation (CPR-an emergency lifesaving procedure performed when the heart stops beating or breathing ceases), and being pronounced dead on [DATE] at 10:30 p.m.Findings:During a review of Resident 69's admission Record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-30 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record review, and policy review, the facility failed to ensure effective and appropriate pain management for one of one sampled residents (Resident 40). The facility failed to:1.Ensure pain medications were administered according to the physician's orders and pain level parameters.2.Ensure appropriate assessment and communication with the physician regarding the resident's pain.This failure placed Resident 40 at risk for receiving medication stronger than clinically indicated and experiencing adverse side effects (unwanted, uncomfortable, or dangerous reactions to medication). Findings:During a review of Resident 40's admission Record (Face Sheet-front page of the chart that contains a summary of basic information about the resident), the Face Sheet indicated Resident 40 was admitted to the facility on [DATE].During a review of Resident 40's Physician Orders, the Physician Orders indicated Hydrocodone-acetaminophen (Norco-a brand name prescription that combines hydrocodone and acetaminophen…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-30 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure infection control measures were observed for one of three sampled residents (Residents 87 ). The facility failed to:1.Ensure facility staff wore required personal protective equipment (PPE-equipment used to prevent or minimize exposure to hazards) prior to providing care to Resident 87, who was on enhanced barrier precautions (EBP-an infection control intervention designed to reduce transmission of multidrug-resistant organisms [MDRO], microorganisms resistant to one or more classes of antimicrobial agents) for a pressure injury (PI-injury to the skin and underlying tissue caused by prolonged pressure).This failure put Resident 87 at risk for cross contamination (the transfer of bacteria, viruses, microorganisms, or other harmful substances from one surface to another through improper or unsanitary equipment, procedures, or products).Findings:During a review of Resident 87's admission Record, the admission Record indicated, Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-30 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure one of four sampled residents (Resident 40) had a functioning call light readily accessible to request assistance.This failure placed Resident 40, who is at high risk for falls, at increased risk for injury due to the inability to summon staff assistance.Findings:During a review of Resident 40's admission Record (Face Sheet-front page of the chart that contains a summary of basic information about the resident), the Face Sheet indicated Resident 40 was admitted to the facility on [DATE].During a review of Resident 40's History and Physical (H&P), dated 4/17/2026, the H&P indicated Resident 40 was admitted to the facility with diagnoses of but not limited to thoracic 3 (T3) toT4 compression fracture ( third and fourth vertebrae of the upper to mid back [the thoracic spine] collapse or break), prostatitis (inflammation or infection of the prostate gland), and urinary retention (inability to completely or partially empty the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-05 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement the discharge plan to ensure a safe discharge for one of three residents (Resident 1) by not providing the resident with a written discharge notice 30 days prior to discharge.This deficient practice placed Resident 1 at risk for an unsafe discharge.During a review of Resident 1's History and Physical (H&P), dated 9/26/2025, the H&P indicated the facility admitted Resident 1 on 9/25/2025 for rehab with diagnoses that included failure to thrive (a syndrome characterized by a rapid decline in physical, functional, and cognitive abilities), right renal mass (an abnormal growth in the kidney), and chronic diastolic congestive heart failure (when the left ventricle becomes stiff and cannot relax to fill with enough blood, leading to high pressure and fluid buildup). The H&P indicated Patient 1's neurologic status was alert and oriented times three (awake and aware of who they were, where they were, and what time or date it was), with normal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-05 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the care plan was updated for one of three sampled residents (Resident 1) who demonstrated the behavior of uncovering self, which was necessary to maintain Resident 1's dignity and rights.This deficient practice resulted in Resident 1 not receiving specific interventions to address the uncovering behavior, leading to exposure of private areas and a failure to maintain Resident 1's dignity and rights.During a review of Resident 1's History and Physical (H&P), dated 9/26/2025, the H&P indicated the facility admitted Resident 1 on 9/25/2025 for rehab with diagnoses that included failure to thrive (a syndrome characterized by a rapid decline in physical, functional, and cognitive abilities), right renal mass (an abnormal growth in the kidney), and chronic diastolic congestive heart failure (when the left ventricle becomes stiff and cannot relax to fill with enough blood, leading to high pressure and fluid buildup). The H&P indicated Patient 1's neurologic status was alert and oriented times three (awake and aware of who…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-22 · tag F0559 — isolatedHonor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review, the facility failed to obtain informed consent and provide written notice for one of two sampled residents (Resident 1), prior to a facility-initiated room change for Resident 1 in accordance with the facility's policy and procedure on resident rights.This deficient practice had the potential to result in Resident 1's emotional distress or physical decline due to Resident 1 becoming unhappy with their living arrangements or developing distrust in the facility.Based on interview and record review, the facility failed to obtain informed consent and provide written notice for one of two sampled residents (Resident 1), prior to a facility-initiated room change for Resident 1 in accordance with the facility's policy and procedure on resident rights.This deficient practice had the potential to result in Resident 1's emotional distress or physical decline due to Resident 1 becoming unhappy with their living arrangements or developing distrust in the facility. Findings: During a review of Resident 1's History and Physical (H&P, a formal and complete…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-28 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents' medical records updated to show documentation that advance directives (a legal document indicating resident preference on end-of-life treatment decisions) were discussed and written information was provided to the residents and /or responsible parties for two of five residents (Residents 89 and 195). This failure violated the residents' and/or the representatives' right to be fully informed of the option to formulate their advance directives and had the potential to cause conflict with the residents' wishes regarding health care. Findings: During a review of Resident 89's admission Record, the admission Record indicated Resident 89 was admitted to the facility on [DATE]. During a review of Resident 89's History and Physical (H&P), the H&P indicated Resident 89 was admitted with diagnoses including congestive heart failure (CHF- a heart disorder which causes the heart to not pump the blood efficiently, sometimes resulting in leg…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 18 citations
- Potential for harm · E2025-03-28 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure Certified Nursing Assistant's (CNA's) annual skills competencies were completed for CNA 2 and CNA 3 . These failures had the potential to put the resident's safety at risk during care. Findings: During a concurrent interview and record review on [DATE] at 10:45 a.m. with the Director of Staff Development (DSD), CNA 2 and CNA 3's Education & Professional Practice Competency Checklists. The DSD stated CNA 2 was hired on [DATE] and her last competency was done on [DATE]. The DSD stated CNA 3 was hired [DATE] and that her last skills competency was done on [DATE]. The DSD stated competencies are done annually. DSD stated we need to make sure that the staff are still preforming their skills appropriately. DSD stated CNA's can develop wrong habits and residents could receive poor care and be re-hospitalized if the CNAs are not providing good quality care. During an interview on [DATE] at 12:17 p.m. with the Director of Nursing (DON). The DON stated the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-28 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure Resident 20's physician orders for losartan (a medication used to treat hypertension [HTN - high blood pressure]) and hydrochlorothiazide (a medication used to treat HTN) indicated hold parameters for medications based on resident's blood pressure readings, affecting one of five sampled residents reviewed for medication administration. This deficient practice had the potential to result in medication errors, blood pressure abnormalities and heart complications for Resident 20. Findings: During a review of Resident 20's admission Record, dated 3/26/2025, the admission Record indicated, Resident 20 was admitted to the facility on [DATE]. During a review of Resident 20's Minimum Data Set (MDS - a resident assessment tool), dated 3/4/2025, the MDS indicated, Resident 20's cognition (ability to think, understand, learn, and remember) was severely impaired. The MDS indicated, Resident 20 needed supervision level assistance from facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-28 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain a medication error rate of less than 5 percent (%) during medication pass for two of five reviewed residents for medication errors (Residents 95 and 296) by failing to: a. Administer Resident 95's Vimpat ([generic name - lacosamide] a medication used to treat seizures [a sudden, uncontrolled electrical disturbance in the brain which can cause uncontrolled jerking, blank stares, and loss of consciousness]), gabapentin (a medication used to treat nerve pain and seizures), levetiracetam (a medication used to treat seizures) and metoprolol tartrate (a medication used to treat high blood pressure), within one hour before or after the scheduled administration time of 9:00 a.m., per facility's policy and procedure (P&P) titled, Medication Management, dated 7/2023. b. Administer Resident 296's furosemide (a medication used to treat fluid retention and high blood pressure), amlodipine (a medication used to treat high blood pressure),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-28 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure Resident 196's medical information was kept private from unintended public view, affecting one of five residents observed during survey task observations. This deficient practice had the potential for anyone to access Resident 196 medical records that are confidential. Findings: During a review of Resident 196's admission Record, undated, the admission Record indicated, Resident 196 was admitted to the facility on [DATE]. During a review of Resident 196's Minimum Data Set (MDS - a resident assessment tool), undated, the MDS indicated diagnoses that included but not limited to, hypertension (HTN - high blood pressure) and seizure [a sudden, uncontrolled electrical disturbance in the brain which can cause uncontrolled jerking, blank stares, and loss of consciousness] disorder or epilepsy. During an observation on 3/25/2025 at 2:05 p.m. in the facility's floor hallway near the nurses' Station 2, the computer screen was unattended and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-28 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of four sampled residents (Resident 20) had side rails (bars or rails attached to the sides of a bed) were in up position. This failure had the potential to put Resident 20 at risk for injuries such as falls, strangulation and death. Findings: During a review of Resident 20's admission Record, the admission Record indicated the resident was admitted on [DATE] to the facility. During a review of Resident 20's History and Physical (H&P) dated 2/26/2025, the H&P indicated the resident had history of recurrent falls, hypertension (HTN- high blood pressure), and left clavicular fracture ( a break in theft left collarbone) after a fall at home. During a review of Resident 20's Minimum Data Set ( MDS- a resident assessment tool ) dated 3/4/2025, the MDS indicated the resident had severely impaired cognitive skills( a person has a significant difficulty in thinking, learning, remembering , using judgement, and making decisions…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-28 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure Registered Nurse (RN) 2 crushed and administered each oral medication separately for one of five sampled residents (Resident 94) during medication administration observation. This failure had the potential to place Resident 94 at risk for drug interactions (occur when two or more drugs taken simultaneously affect each other's actions in the body) or intolerability to one or more medications without possibly knowing which medication caused intolerability. Findings: During a review of Resident 94's admission Record (a document containing demographic and diagnostic information), dated 3/27/2025, Resident 94 was admitted to the facility on [DATE] with diagnoses including, but not limited to, swallowing impairment and gastroesophageal reflux disease ([GERD] a condition where stomach contents flow back up to esophagus causing irritation). During a review of Resident 94's Minimum Data Set (MDS - a federally mandated resident assessment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-28 · tag F0740 — failed to provide behavioral / mental-health care — isolatedEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of four sampled residents (Resident 95) received appropriate services to meet resident's behavioral health care needs by failing to: 1.Ensure the psychiatric services( type of mental health care that focuses on diagnosing and treating mental illness) were provided to Resident 95 who was prescribed Ativan (Lorazepam- drug used to treat anxiety) and Seroquel ( Quetiapine- drug to treat depression) after manifesting confusion, anxiety and climbing out of bed. Resident 95 had diagnoses of anxiety and depression and was on Prozac(Fluoxetine- drug used to treat depression), Ambien ( drug used treat insomnia) and Valium ( medicine used to treat anxiety disorder). 2. Ensure Interdisciplinary Team (IDT group of healthcare professionals from different disciplines who collaborate to provide comprehensive and coordinated care for a patient) addressed resident's behavioral problems and the use of psychotropic medicines (a drug or other…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-28 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure two of four sampled Residents (Resident 95 and Resident 293) were free of unnecessary psychotropic medications (any drug that affects the brain activities associated with mental processes and behavior) by failing to: A. Assess appropriateness of Resident 95's psychotropic medications and reevaluated when Resident 95's had increased anxiety (emotion characterized by feelings of tension, worried thoughts) on 3/17/2025. B. Document indication for the use of Seroquel (medication that treats several kinds of mental health conditions including schizophrenia [a mental illness that is characterized by disturbances in thought]) and Ativan (medication to treat anxiety) for Resident 95 and Resident 293. These failures had the potential to put Resident 95 and Resident 293 at risk for unnecessary psychotropic medicines and increased adverse effects (unwanted and harmful result that can occur after taking a medication) associated with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-28 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure safe, secured, and limited access to Resident 20's, Resident 94's and Resident 296's prepared medication that was left at the bedside and Resident 95's gabapentin (a medication used to treat nerve pain), affecting four of five residents sampled during medication administration. This deficient practice increased the risk of unintended access to medications, potential for misuse and medication errors for Residents 20, 94, 95 and 296. Findings: a. During a concurrent observation and interview on 3/26/2025 at 8:46 a.m. with Registered Nurse (RN) 2, RN 2 prepared five medications to be administered for Resident 20. RN 2 stepped away, stating she needed to find a pill-cutter and left the following medications unattended at her mobile computer station. 1. One tablet of losartan 50 milligram ([mg] a unit of measurement for mass) 2. Two tablets of vitamin D 25 microgram ([mcg] a unit of measurement for mass) 3. One tablet of vitamin C 500 mg 4. One-half tablet of hydrochlorothiazide 25 mg 5. One tablet of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-28 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to observe infection control measures by not ensuring staff perform hand hygiene when food server (FSW) failed to wash her hands when entering leaving the kitchen area. This failure had the potential to result in cross contamination (the physical movement or transfer of harmful bacteria from one person, object, or place to another) and place the residents at risk for the spread of infection. Findings: During tray line observation on 03/26/2025 at 11:03 a.m., in the kitchen, FSW walk in the kitchen, from outside holding a used surgical mask on her right hand. FSW walked towards her co-worker who was preparing food in the kitchen. FSW left the kitchen again without washing her hands. During a concurrent observation and interview on 03/26/2025 at 11::46 a.m., with FSW, FSW stated she should wash her hands when entering and leaving the kitchen area. FSW stated she was in a hurry to ask another kitchen staff about something and don't want to forget. FS 1 stated that not washing her hands can cause cross contamination…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-18 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure for one of one sampled resident (Resident 1), a morse fall risk assessment (a tool used to assess a resident's risk of falling in a hospital setting) was completed every shift in accordance with the facility's policy regarding Fall Risk Assessment and Prevention. These deficient practices had the potential to cause a delay in determining Resident 1's fall assessment and/or provision of proper fall intervention needed, which could result in fall that could cause Resident 1 harm or even death. Findings: During a review of Resident 1's History and Physical (H&P), dated 10/21/2024, the record indicated Resident 1 was a [AGE] year-old female with ongoing medical problems including history of hemorrhagic cerebrovascular accident (occurs when a blood vessel in or on the brain breaks or leaks, causing bleeding) June 2022, and seizure (a temporary episode of abnormal electrical activity in the brain that causes a sudden change in behavior, movement, or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-03-15 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure food was stored, prepared, distributed, and served in a sanitary manner to prevent foodborne illness (also called food poisoning caused by eating contaminated food or eating food not kept at appropriate temperatures) by failing to: 1) Label and date an opened container of carrots, and bread rolls, and discard stored expired cooked chicken meat and expired cooked beef meat. 2) Ensure the executive chef handed food to [NAME] 1 while wearing gloves. 3) Ensure [NAME] 2 did not repeatedly touch the serving plate during food preparation without gloves. These deficient practices had the potential to result in foodborne illnesses and can lead to other serious medical complications and hospitalization for the vulnerable residents residing in the facility. Findings: During a concurrent facility kitchen tour observation and interview on 03/12/2024 at 8:33 a.m., there was an opened container of carrots and bread rolls that were unlabeled and undated, and containers of expired cooked chicken meat and beef meat…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-15 · tag F0694 — patternProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow the professional standards of practice in administering intravenous ([IV] administered through vein) medications when the IV antibiotic bags for 3 of 3 sampled residents (Residents 99, 103 and 106) were not labeled with resident's names, date, time and signature of staff administering, as indicated in their facility's policy and procedures (P&P) IV bag Preparation, dated 8/21/2023. This deficient practice had the potential for medication errors and to result in severe drug reactions, anaphylactic (a severe immune system reaction) shock, requiring hospitalizations or even death. Findings: a). During a review of Resident 99's admission Record, the admission record indicated Resident 99 was admitted to the facility on [DATE] with diagnoses including clostridium difficile (a bacterium that causes an infection of the longest part of the large intestine). During a review of Resident 99's physician order dated 3/8/2024, the physician's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-15 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement infection control measures by not ensuring the following for five out of seven sample residents (Residents, 11,17, 198 and 201): 1. Ensure Resident 198's peripherally inserted central catheter (PICC) line (a thin flexible tube that is inserted into a vein in the upper arm and guided into a large vein above the right side of the heart) dressing was changed weekly. 2. Change gloves and perform hand hygiene while administering medication and wiping down equipment for Residents 11, 17, and 201. These deficient practices had the potential to transmit infectious microorganisms and increase the risk of infection for the residents. Findings: a. During a review of Resident 198's admission record (face sheet), the face sheet indicated Resident 198 was admitted to the facility on [DATE] with diagnoses of congestive heart failure (a condition in which the heart doesn't pump blood as well as it should ), peripheral artery disease (a circulatory condition…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-15 · tag F0557 — isolatedHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a cover (dignity bag) for a urine collection bag for one of two sampled Residents (Resident 32). This deficient practice had the potential to negatively affect Resident 32's sense of self-worth and self-esteem. Findings: During a review of Resident 32's admission record the admission record indicated Resident 32 was admitted to the facility on [DATE] with diagnoses of congestive heart failure (a condition in which the heart doesn't pump blood as well as it should ), peripheral artery disease ( a circulatory condition in which narrowed blood vessels reduce blood flow to the limbs ), and urinary retention (inability to empty all urine from the bladder). During a review of Resident 32's Minimum Data Set (MDS - a comprehensive assessment and care screening tool) dated 2/29/2024, the MDS indicated Resident 32 was moderately cognitively (ability to think, make decisions of daily living) impaired, dependent (helper does all effort or the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-15 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the nursing staff failed to ensure residents' activated call light's (requests for assistance) were answered promptly for one of three sampled residents (Resident 255). This deficient practice had the potential to cause delay in meeting Resident 255's need. During a review of Resident 255's admission record note dated 3/1/2024, the note indicated Resident 255 was admitted on [DATE] with diagnoses including hypertension (high blood pressure), history of falls, and a lumbar compression fracture (when one or more bones in the spine weaken and crumble). During a record review of Resident 255's Minimum Data Set [(MDS) a standardized assessment and care screening tool], dated 3/7/2024, the MDS indicated Resident 255's cognitive skills (the mental action or process of acquiring knowledge and understanding through thought, experience, and the senses) were intact. The MDS indicated Resident 255 required partial/moderate assistance (helper does less than half of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-15 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to meet professional standards of quality for one out of one sampled resident (Resident 33) when Registered Nurse (RN) 8 failed to administer the full ordered dose of Enoxaparin (a medication used to prevent blood clots that comes in a prefilled syringe). This deficient practice had the potential for Resident 33 to get blood clots due to not getting the prescribed amount of medication. During a review of Resident 33's admission note dated 2/9/2024, the note indicated Resident 33 was admitted on [DATE] with diagnoses including liver cirrhosis (scarring of the liver)/hepatitis C (inflammation of the liver), right tibia (shin bone) and fibula (calf bone) fracture, left calcaneal (heel bone) fracture, and anemia (not having enough healthy red blood cell to carry oxygen to the body's tissue). During a review of Resident 33's Minimum Data Set (MDS), a standardized assessment and care planning tool dated 2/15/2024, the MDS indicated Resident 33 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-20 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to provide oxygen therapy for one (1) of three (3) sampled residents (Resident 1). Resident 1 had a change of condition, on 11/27/2023 at 8:08 a.m., and staff did not provide oxygen to Resident 1 prior to the arrival of Emergency Medical Services (EMS, 911). This deficient practice resulted in Resident 1 not receiving oxygen therapy until Emergency Medical Services (911) arrived on 11/27/2023 at 8:14 a.m. (resulting in 6 minutes delay of oxygen therapy). Findings: A review of Resident 1's Physician Note by Medical Doctor 1 (MD 1), dated 11/25/2023, indicate Resident 1 was admitted at the facility on 11/22/223 at 19:35 (7:35 p.m.) with diagnosis that included right MCA (mid cerebral [brain] artery) stroke and had nasogastric tube (NGT, tube inserted in the nose to the stomach and used for feeding and medication administration). A review of Resident 1's Physician Orders of Life-Sustaining Treatment (POLST), signed by MD 1 on 12/25/2023 and signed by Family Member 1 (FM 1), on 12/22/2023, indicated Resident 1 was Do Not Attempt…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to PROVIDENCE HEALTH & SERVICES — 8 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 5 of 5 | 3.0 | +2.0 vs chain |
| Health inspection | 4 of 5 | 2.9 | +1.1 vs chain |
| Staffing | 5 of 5 | 3.9 | +1.1 vs chain |
| Quality measures | 3 of 5 | 3.1 | -0.1 vs chain |
The other 7 homes this chain runs (chain average 3.0★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| BLAIR, RICHARD | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | since 07/01/2016 |
| BUCK, LINDA | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | since 01/01/2025 |
| CRAWFORD, ISIAAH | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | since 01/01/2012 |
| DUFAULT, KARIN | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | since 01/01/2025 |
| HEJNA, DIANE | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | since 07/01/2016 |
| HUGHES, PHYLLIS | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | since 01/01/2014 |
| KINGSTON, MARY BETH | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | since 09/01/2022 |
| LYONS, MARY | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | since 07/01/2016 |
| MARKHAM, DONNA | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | since 01/01/2024 |
| MURPHY, MICHAEL | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | since 01/01/2020 |
| O'QUINN, MARVIN | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | since 01/01/2024 |
| RIOJAS, ROGELIO | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | since 01/01/2025 |
| SORENSON, CHARLES | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | since 01/01/2019 |
| SPRUNK, ERIC | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | since 01/01/2022 |
| ANDERSON, DONALD | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 12/20/2016 |
| ELMOUCHI, DARRYL | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 04/01/2025 |
| HOFFMAN, GREGORY | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 10/01/2020 |
| MARTIN, JAMES | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/13/2023 |
| NEWSOM, ANNA | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 05/13/2022 |
| PROVIDENCE HEALTH & SERVICES | Organization | OPERATIONAL/MANAGERIAL CONTROL | since 07/01/2016 |
| PROVIDENCE HEALTH & SERVICES - WASHINGTON | Organization | OPERATIONAL/MANAGERIAL CONTROL | since 09/30/2008 |
| PROVIDENCE HEALTH SYSTEM-SOUTHERN CALIFORNIA | Organization | OPERATIONAL/MANAGERIAL CONTROL | since 01/01/2007 |
| PROVIDENCE ST. JOSEPH HEALTH | Organization | OPERATIONAL/MANAGERIAL CONTROL | since 07/01/2016 |
| KELL, JASON | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2026 |
| RICKS, MICHAEL | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 11/05/2023 |
| SONKA-MAAREK, SHERRY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2024 |
CMS files one row per role, so the 53 rows in the source record cover these 26 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 056499. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-30, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.