Bayshire San Dimas Post-Acute
1740 S San Dimas Ave, San Dimas, CA 91773 · For profit - Limited Liability company · 45 certified beds · (909) 394-0304 Medicare only — no Medicaid
The public record raises real questions here. Weigh the concerns below carefully.
- a middle-of-the-pack inspection score (3/5)
- a high payroll-based staffing rating (4/5)
- lower-than-typical staff turnover (33% vs 45% nationally) — better care continuity
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has 2 actual-harm citations
- a high number of inspection citations overall (51) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $85,083 in federal fines (most recent 2024-11-06)
- its facility-reported quality-measure score sits well above its independent inspection score
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 4 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Short-stay residents who newly got an antipsychotic medication | 0.4% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 99.5% | 93.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 21.1% | 23.0% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 3.6% | 11.2% | 12.0% | better |
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
62.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 85 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 64.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 90 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 1.09 therapist hours per resident per day in 2026Q1 — more than 97% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 22% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 62.2%CMS range 50.9–73.1 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.0%CMS range 7.5–14.9 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 64.4% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 76.7% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 74.4% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 97.4% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 96.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 98.7% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.4%CMS range 5.1–12.9 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.01 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 45 beds and averages 38.8 residents a day — about 86% occupied, or roughly 6 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.42 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.58 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.61 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 4.23 hrs/resident/day on weekends vs 4.50 on weekdays — 6% thinner on weekends. RN hours go from 0.66 to 0.39 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 33% is below the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
51 citations, most serious first. The 12 most serious are shown; the remaining 39 are one tap away and print in full.
- Actual harm · G2024-11-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to supervise (observe/watch) one of three sampled residents (Resident 1), who was at risk for elopement (leaving the facility without notice, leaving a safe area unsupervised without notice and permission) as indicated in the facility's policy and procedures (P&P), titled, Safety and Supervision of Residents, and Wandering and Elopements, by failing to: 1. Ensure Resident 1 did not leave the facility unsupervised on 10/17/24. 2. Ensure Laundry Attendant 1 (LA 1) identified and reported Resident 1 was seen standing by the storage room located in the Assisted Living (AL, housing facility for people with disabilities or for adults who cannot live independently) side of the facility's premise on 10/17/24. As a result, Resident 1 eloped from the facility, fell outside of the facility, sustained facial trauma (experiencing very stressful, frightening, or distressing events) injury with multiple mandibular (jawbone) fractures (cracks/breaks), and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-01-29 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide care and services, for one of three sampled residents (Resident 14), to prevent the development of new pressure ulcers [PU/PI, localized injury to the skin and or underlying tissue usually over a bony prominence as result of pressure or pressure in combination with shear (mechanical force that cause the skin to break off) and/or friction (movement of one surface of the skin against the others)] by failing to: Provide a Bariatric bed (specialized, heavy duty, wider and longer than a standard bed for tall resident) for Resident 14 who was six feet and five inches (6'5) tall. As a result, Resident 14 developed four facility acquired PIs (new PIs developed after the resident's admission to the facility) on the bilateral (both sides, left and right) great toes and heels. Findings: During a review of Resident 14's admission Record (AR), the AR indicated Resident 14 was admitted to the facility on [DATE] with diagnoses that included…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-07-02 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a change in condition (COC, an alteration in a resident's physical health that differed from their previous baseline) was reported to the Medical Doctor (MD) 1 in a timely manner for one of one sampled resident (Resident 1).This deficient practice resulted in delayed treatment for Resident 1 who had a displaced femoral fracture (a break in the thigh bone where the fragments shift out of their normal alignment).During a review of Resident 1's admission Record (AR), the AR indicated Resident 1 was admitted to the facility on [DATE] and readmitted on [DATE] with multiple diagnoses including metabolic encephalopathy (change in how the brain works caused by an underlying medical condition rather than direct injury), rhabdomyolysis (condition where muscle breakdown releases harmful substances into the blood), osteoarthritis (degenerative joint disease in which the tissues in the joints break down over time), and a history of falling.During a review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-09 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to develop and implement a comprehensive, individualized, person-centered care plan (CP), for two of two sampled residents (Resident 1 and Resident 53), that addressed:A. The use of an anticoagulant medication [Eliquis] apixaban (medication used to treat and prevent harmful blood clots from forming or getting bigger) for Resident 1.B. The use of an anticoagulant (medications used to help prevent harmful blood clots) medication [Xarelto] rivaroxaban (a medication that helps keep the blood from forming dangerous clots) for Resident 53.This deficient practice had the potential to result in unmet individualized anticoagulant therapy needs for Residents 1 and 53 and the potential to affect the resident's physical well-being.Findings: A. During a review of Resident 1's admission Record (AR), the AR indicated the facility originally admitted Resident 1 on 2/11/2026 with diagnoses including acute (sudden) respiratory failure (a medical condition that happens…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-09 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure:a. Their process for OTC product self-administration (the process where patients manage and take their own medications) of medications was followed, for two of two sampled residents (Resident 12 and Resident 9), when Resident 12 and Resident 9 had a non-legend product (drug that can be purchased over-the-counter [OTC] without a prescription) at their bedside without a physician's order or a consent (permission for something to happen or an agreement to do something) for self-administration.b. One of one sampled resident's (Resident 47) physician was notified of Resident 47's, who was newly admitted to the facility, soiled surgical dressing on 4/7/2026.This deficient practice had the potential to result in misuse and side effects (SE, an unwanted, unintended, or secondary effect that occurs in addition to the desired therapeutic effect of a drug) of the OTC products to Resident 12 and Resident 9 and the potential for OTC product…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-09 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide appropriate interventions to prevent the development or worsening of existing pressure injuries (PI, lesion/wound caused by unrelieved pressure usually over a bony area that results in damage of underlying tissue) for two of two sampled residents (Residents 29 and 46) when:a. Resident 29's alternating pressure pump (APP - a device that inflates and deflates parts of a mattress to reduce pressure on the body and help prevent PIs, redistributing weight and improving circulation) was not set according to Resident 29's weight or Resident 29's comfort level.b. Resident 46's, who had multiple PIs, low air loss mattress (LALM, special type of mattress used for both the prevention and treatment of PI, prioritizes moisture control and temperature regulation to prevent skin breakdown) was not set to the correct setting.These failures had the potential to result in skin breakdown to Resident 29 and the potential to affect Resident 29's psychosocial well-being. Additionally, the failures had the potential to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-09 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food storage practices in one of one kitchen (Kitchen 1) when:a. An opened package of cheese in the walk-in refrigerator was unlabeled and not marked with the open date.b. One of two shelving racks in the walk-in refrigerator had amber discoloration, peeling paint, and was not smooth to touch.c. The walk-in freezer was observed with food and debris on the ground.These failures had the potential to result in pests, foodborne illnesses (an illness from eating contaminated food), and cross-contamination (transfer of harmful bacteria from one place to another) placing residents (in general) at risk and significantly impacting the resident's health.Findings:a. During a concurrent observation and interview on 4/7/2026 at 8:45 AM with the Director of Dietary Services (DDS), in Kitchen 1's walk-in refrigerator, there was an unlabeled opened package of cotija cheese, no open date was observed. The DDS stated the cotija cheese did not indicate when it was opened and the opened bag should be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-09 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement infection (the invasion and growth of germs in the body) prevention and control practices when:a. Certified Nursing Assistants (CNA) 3 and CNA 5 failed to don (put on) proper PPE (personal protective equipment - clothing and equipment that is worn or used to provide protection against hazardous substances and/or environments) while taking care for one of six sampled residents (Resident 5) who was on EBP (enhanced barrier precautions - an infection-control practice to prevent the spread of bacteria in nursing homes)b. One of one sampled staff (LA, Laundry Attendant) failed to store LA's personal belongings away from the clean area of the facility's laundry room.c. The Infection Preventionist (IP) failed to keep accurate Flu (influenza - a contagious infection of the nose, throat, and lungs) vaccination (immunization - a simple, safe, and effective way of protecting you against harmful diseases/infections) records for two of four…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-09 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility's licensed staff failed to obtain and/or ensure an accurate informed consent for the administration of a psychotropic medication, (a drug that affects the brain and changes how an individual feels, thinks, or behaves) alprazolam (Xanax, a medication used to treat anxiety [intense, excessive, and persistent worry and fear about everyday situations] and panic disorders [treatable anxiety disorder characterized by recurrent, unexpected panic attacks - sudden episodes of intense fear accompanied by physical symptoms like a racing heart, dizziness, and shortness of breath] by calming the brain and nerves), was obtained prior to the medication's administration for one of one sampled resident (Resident 15).This deficient practice violated Resident 15's and/or Resident 15's representative right to be fully informed of the purpose, risks, and benefits of the medication and violated the right to make informed decisions about Resident 15's psychiatric treatment.Findings:During a review of Resident 15's admission Record (AR), the AR indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-09 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of two sampled residents' (Resident 27) assessment accurately reflected Resident 27's status in the Minimum Data Set (MDS - a resident assessment tool).This deficient practice could potentially result in compromised care to Resident 27 and the potential for Resident 27 not to receive the necessary care and services according to Resident 27's specific needs and due to improper care planning.Findings:During a review of Resident 27's admission Record (AR), the AR indicated Resident 27 was admitted to the facility on [DATE] with multiple diagnoses including acute (sudden) kidney failure and urinary tract infection (UTI - an infection [the invasion and growth of germs in the body] in the bladder/urinary tract), site not specified.During a review of Resident 27's admission Initial Eval (AIE), dated 1/5/2026, timed at 8:22 PM, the AIE indicated Resident 27 did not have an active infection and was not on antibiotic (a powerful medicine used to treat…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-11 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of five sampled residents (Resident 4) was treated with dignity and respect when Licensed Vocational Nurse (LVN) 1 made Resident 4 use a bedpan (a shallow, portable receptacle shaped like a toilet bowl, used as a toilet by people who are too ill, injured, or immobile to get out of bed to use a regular toilet for urination or defecation) instead of assisting Resident 4 to the toilet in the bathroom.This failure made Resident 4 verbalized Do they (staff) wanted me (Resident 1) to die and had the potential to result in Resident 4 feeling disrespected and had the potential for Resident 4 experience a decline in psychosocial well-being.Findings:During a review of Resident 4's admission Record (AR), the AR indicated the facility admitted Resident 4 on [DATE] with diagnoses including abnormalities of gait (manner of walking or moving on foot) and mobility (ability to move), muscle wasting and atrophy (the loss or thinning of muscle tissue, leading…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-11 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1), was notified when Resident 1's medication was changed from tramadol (a medication used to treat pain) to norco (a medication used to treat pain) on 9/11/2025.This failure resulted in the violation of Resident 1's right to be informed of Resident 1's treatment for pain and had the potential in Resident 1 to experience unrelieved pain. (Cross Reference F580, F755, F806, and 5842)Findings:During a review of Resident 1's admission Record (AR), the AR indicated the facility admitted Resident 1 on 9/10/2025 with diagnoses including fracture (broken bone) of unspecified part of neck of right femur (thigh bone), dislocation of right hip (a medical emergency where the thigh bone pops out of the hip socket), and need for assistance with personal care. The AR indicated Resident 1 was discharged to General Acute Care Hospital (GACH) 2 on 10/1/2025.During a review of Resident 1's Minimum Data Set (MDS, a resident assessment tool), dated 9/17/2025, the MDS indicated Resident 1 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 39 citations
- Potential for harm · Dcited before2025-12-11 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to promptly notify Resident 1's doctor of Resident 1's complaint of pain and feeling that Resident 1's right hip was dislocated. This failure had the potential for Resident 1 to not receive timely treatment for pain and correction of the hip dislocation. (Cross Reference F552, F755, F806, and F842)Findings:During a review of Resident 1's admission Record (AR), the AR indicated the facility admitted Resident 1 on 9/10/2025 with diagnoses including fracture (broken bone) of unspecified part of neck of right femur (thigh bone), dislocation of right hip (a medical emergency where the thigh bone pops out of the hip socket), and need for assistance with personal care. The AR indicated Resident 1 was discharged to General Acute Care Hospital (GACH) 2 on 10/1/2025.During a review of Resident 1's Minimum Data Set (MDS, a resident assessment tool), dated 9/17/2025, the MDS indicated Resident 1 was moderately impaired in cognitive skills (ability to make daily decisions). The MDS indicated Resident 1 was dependent (helper does all the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-11 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide routine drugs for one of three sampled residents (Resident 1) when Resident 1 was not provided scheduled medications on 9/10/2025 at 9:00 PM. This failure had the potential to result in Resident 1 experiencing increased pain due to neuropathy (damage or dysfunction of nerves).(Cross Reference F552, F580, F806, and F842)Findings:During a review of Resident 1's admission Record (AR), the AR indicated the facility admitted Resident 1 on 9/10/2025 with diagnoses including fracture (broken bone) of unspecified part of neck of right femur (thigh bone), dislocation of right hip (a medical emergency where the thigh bone pops out of the hip socket), and need for assistance with personal care. The AR indicated Resident 1 was discharged to General Acute Care Hospital (GACH) 2 on 10/1/2025.During a review of Resident 1's Minimum Data Set (MDS, a resident assessment tool), dated 9/17/2025, the MDS indicated Resident 1 was moderately impaired in cognitive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-11 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one of three sampled residents' (Resident 1) food allergy to bananas was:a. documented in Resident 1's assessment notes according to the facility's Policy and Procedure (P&P), titled Food Allergies and Intolerances, revised August 2017.b. Indicated on Resident 1's tray card (or tray ticket/meal ticket, a document that accompanies a resident's meal tray during preparation and delivery) according to the facility's P&P, titled Dietary Tray Card, revised 3/21/2024.These failures had the potential for Resident 1 to experience an allergic reaction to bananas.(Cross Reference F552, F580, F755, and F842)Findings: During a review of Resident 1's admission Record (AR), the AR indicated the facility admitted Resident 1 on 9/10/2025 with diagnoses including fracture (broken bone) of unspecified part of neck of right femur (thigh bone), dislocation of right hip (a medical emergency where the thigh bone pops out of the hip socket), and need for assistance with personal care. The AR indicated Resident 1 was discharged to General…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-11 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to maintain a complete and accurate medical record for one of three sampled residents (Resident 1) when:a. Licensed Vocational Nurse (LVN) 2 failed to document Resident 1's acute condition change on 9/30/2025.b. LVN 2 documentation regarding Resident 1's acute condition change, which was recorded on 10/1/2025, contained inaccurate information. This failure resulted in Resident 1's medical record to contain inaccurate information, Registered Nurse (RN) 1 to not be aware of Resident 1's acute condition change, and had the potential for Resident 1 to not receive timely treatment for pain and correction of the hip dislocation (a medical emergency where the thigh bone pops out of the hip socket).(Cross reference F552, F580, F755, and F806)Findings:During a review of Resident 1's admission Record (AR), the AR indicated the facility admitted Resident 1 on 9/10/2025 with diagnoses including fracture (broken bone) of unspecified part of neck of right femur (thigh bone), dislocation of right hip, and need for assistance with personal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-29 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide care and services needed for one of three sampled residents (Resident 2), who required dialysis (treatment to clean one's blood by removing waste and extra fluid when the kidneys are unable to) by failing to ensure Resident 2 was provided with a means of transportation to and from dialysis treatments three times a week between 7/25/2025 and 8/13/2025. As a result of this failure, Resident 2 did not receive nine (7/25/2025, 7/28/2025, 7/30/2025, 8/1/2025, 8/4/2025, 8/6/2025, 8/8/2025, 8/11/2025, 8/13/2025) dialysis treatments. Resident 2 was transferred to General Acute Care Hospital (GACH) 1 on 8/13/2025 at 9:30 pm. Resident 1 was diagnosed with metabolic acidosis (condition where the body produces too many acids or cannot eliminate them effectively, leading to a decrease in blood pH [acidity], uremia (the build-up of urea [an organic chemical waste product that is produced in the liver and filtered from the blood by the kidneys to be excreted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-02-09 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure three of three sampled residents (Residents 7, 27, and 83) and/or their Responsible Parities (RP) were offered and provided information regarding the right to formulate an advance directive (AD, legal documents that provide instructions for medical care and only goes into effect if the resident cannot communicate their wishes). This deficient practice had the potential to result in lack of knowledge regarding care and treatment decision making and the potential for Residents 7, 27 and 83 to receive unwanted care/treatment or unnecessary life-sustaining treatment. Findings: A. During a record review of Resident 7's admission Record (AR), the AR indicated the resident was admitted to the facility on [DATE] with diagnosis that included kidney failure (condition where the kidneys are unable to properly filter waste products), depression, and hypertension (elevated blood pressure). During a record review of Resident 7's Minimum Data Set (MDS, a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-09 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure safe and sanitary conditions were maintained in the kitchen when: a. [NAME] (CK) 1 was not wearing a hair net over CK 1's beard. b. A banana cream pie was observed in one of one walk-in freezer to be undated (not provided or marked with a date). c. A tray of green beans was observed in one of one walk-in refrigerator to be uncovered and undated. These failures had the potential for improper food storage and handling, which could lead to foodborne illnesses. Findings: During an initial tour of the kitchen on 2/7/2025 at 5:06 PM with CK 1, CK 1 was prepping food next to the kitchen stove. CK 1 was not wearing a hair net over CK 1's beard. CK 1 stated CK 1 should have a hair net over CK 1's beard. During an initial tour of the kitchen on 2/7/2025 at 5:08 PM with CK 1, a frozen banana cream pie was observed in the walk-in freezer to be opened. The opened container was not dated. CK 1 stated the opened banana cream pie should be thrown in the trash. During an initial tour of the kitchen on 2/7/2025 at 5:10…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-09 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to treat one of 12 sampled residents (Resident 3) with dignity and respect when Certified Nursing Assistant (CNA) 1 referred to Resident 3 as a feeder. This failure had the potential for Resident 3 to feel disrespected. Findings: During a review of Resident 3's admission Record (AR), the AR indicated the facility admitted Resident 3 on 3/12/2024, and readmitted Resident 3 on 6/10/2024, with diagnoses including compression fracture of T11-T12 vertebra (a kind of broken back bone), history of falling, and dysphagia (difficulty swallowing foods or liquids). During a review of Resident 3's Minimum Data Set (MDS, a resident assessment tool), dated 12/14/2024, the MDS indicated Resident 3 was moderately impaired in cognitive skills (ability to make daily decisions). The MDS indicated Resident 3 required partial/moderate assistance (helper does less than half the effort) from staff for toileting hygiene and showering/bathing. The MDS indicated Resident 3 required supervision or touching assistance (helper provides…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-09 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to notify the physician regarding pharmacy delays and inability to carry out the physician's order for Vagisil (a medication used to relieve vaginal itching, irritation, and burning) for one of one sampled resident (Resident 11). This deficient practice resulted in delayed provision of necessary care and services for Resident 11. Findings: During a review of Resident 11's admission Record (AR), the AR indicated the facility admitted Resident 11 on 1/18/2025, with diagnoses including malignant neoplasm of corpus uteri (endometrial cancer, a cancer of the lining of the uterus [a pear-shaped organ in the reproductive system of females]), type 2 diabetes mellitus (DM, a disorder characterized by difficulty in blood sugar control and poor wound healing), and history of falling. During a review of Resident 11's Minimum Data Set (MDS, a federally mandated resident assessment tool), dated 1/25/2025, the MDS indicated Resident 11 had moderate cognitive (the ability to think and process information) impairment. The MDS indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-09 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one of two sampled residents (Resident 27) was provided a safe and homelike environment when Resident 27's toilet leaked and caused water to puddle on the bathroom floor. This failure had the potential for Resident 27 to be injured from a fall and had the potential for Resident 27 to not be comfortable in his environment. Findings: During a review of Resident 27's admission Record (AR), the AR indicated the facility admitted Resident 27 on 12/17/2024, with diagnoses including type 2 diabetes mellitus (a chronic condition that affects the way the body processes blood sugar), aftercare following joint replacement surgery, and anxiety disorder (mental health disorder characterized by feelings of worry, anxiety, or fear that are strong enough to interfere with one's daily activities). During a review of Resident 27's Minimum Data Set (MDS, a resident assessment tool), dated 12/21/2024, the MDS indicated Resident 27 had no impairment in cognitive skills (ability to make daily decisions). The MDS indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-09 · tag F0678 — failed to provide CPR when needed — isolatedProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of six sampled staff members (Certified Nursing Assistant 5, CNA 5) maintained current BLS (Basic Life Support, generally refers to the type of care first-responders, healthcare providers, and public safety professionals provide) with Cardiopulmonary resuscitation (CPR, emergency lifesaving procedure, consisting of a combination of chest compressions, mouth- to-mouth, or mechanical breathing [using a device to help someone breaths], performed when the heart stops beating or beats ineffectively and/or to restore breathing) certification. This deficient practice had the potential for CNA 5 not being able to provide emergency basic life support, including cardiopulmonary resuscitation (CPR), to any resident requiring such care during an emergency and prior to the arrival of emergency medical personnel. Cross Reference F726 Findings: During an interview and concurrent record review with the Director of Staff Development (DSD) of CNA 5's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-09 · tag F0725 — failed to have enough nursing staff — isolatedProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide sufficient nursing services on 2/3/2025, 2/5/2026 and 2/6/2025, for two of two sampled residents (Resident 19 and Resident 27), as indicated in the facility's policy and procedure (P&P), titled, Staffing, Sufficient and Competent Nursing. This deficient practice had the potential to affect the care provided to residents, quality of life, and the potential for the residents not to receive nursing services in a timely matter. Findings: A. During a review of Resident 19's admission Record (AR), the AR indicted Resident 19 was admitted to the facility on [DATE] with diagnosis that included hemiplegia and hemiparesis (muscle weakness on one side of the body) of the right dominant side, muscle wasting, and difficulty walking. During a review of Resident 19's History and Physical (H&P), dated 1/12/2025, the H&P indicated Resident 19 had the capacity to understand and make decisions. During a review of Resident 19's Minimum Data Set (MDS,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-09 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of six facility staff (Certified Nurse Assistant 6, CNA 6) had necessary competencies (a measurable pattern of knowledge, skills, abilities, behaviors, and other characteristics that an individual needs to perform work roles or occupational functions successfully) and skill sets required during a medical emergency. CNA 6 was not aware of the proper compression (hands to push down hard and fast in a specific way on the person's chest) to breath (giving breaths of oxygen) to breath ratio needed to be performed for Cardiopulmonary Resuscitation (emergency lifesaving procedure, consisting of a combination of chest compressions, mouth- to-mouth, or mechanical breathing [using a device to help someone breaths], performed when the heart stops beating or beats ineffectively and/or to restore breathing) for Basic Life Support (BLS, generally refers to the type of care that first-responders, healthcare providers and public safety professionals…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-09 · tag F0732 — isolatedPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to post accurate nurse staffing information of actual hours worked by the licensed and unlicensed nursing staff who were directly responsible for resident care per shift, daily. This information was not posted in a prominent location readily accessible to residents and visitors for viewing. This failure resulted in no posting of nurse staffing hours and had the potential to result in lack of nurse staffing hour knowledge for residents and family members. Findings: During an interview and concurrent record review with the Director of Staff Development (DSD), on 2/9/2025 at 10:48 AM, the facility's Daily Staffing and Posting and Census dated 2/7/2025 and 2/8/2025 were reviewed. The DSD stated actual hours worked by the nursing staff for those dates were not recorded/posted. The DSD stated actual hours were calculated by the next business day and on weekends, actual hours worked were calculated by the following Monday. The DSD stated it was important to post actual working hours worked to ensure the correct number of worked…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-09 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to follow through with the Consultant Pharmacists recommendations during the Medication Regiment Review (MRR, a review of all medications the resident is currently using to minimize adverse consequences and potential risks associated with medications) for one of five sampled residents (Resident 21). This failure had the potential for Resident 21 to not receive the necessary blood tests for Resident 21's health and wellbeing. Findings: During a review of Resident 21's admission Record (AR), the AR indicated the facility admitted Resident 21 on 1/8/2025, with diagnoses including cerebral infarction (also called ischemic stroke, occurs as a result of disrupted blood flow to the brain), urinary tract infection (UTI, an infection in any part of the urinary system, including the kidneys, bladder, or urethra),and type 2 diabetes mellitus (a chronic condition that affects the way the body processes blood sugar). During a review of Resident 21's Minimum Data Set (MDS, a resident assessment tool), dated 1/15/2025, the MDS indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-09 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure accurate medication administration documentation for one of one sampled resident (Resident 11) when, the facility inaccurately documented the administration of Resident 11's Vagisil (a medication used to relieve vaginal itching, irritation, and burning) on 2/4/2025. This deficient practice had the potential to lead to inconsistent and/or inaccurate treatments provided to Resident 11. Findings: During a review of Resident 11's admission Record (AR), the AR indicated the facility admitted Resident 11 on 1/18/2025, with diagnoses including malignant neoplasm of corpus uteri (endometrial cancer, a cancer of the lining of the uterus [a pear-shaped organ in the reproductive system of females]), type 2 diabetes mellitus (DM, a disorder characterized by difficulty in blood sugar control and poor wound healing), and history of falling. During a review of Resident 11's Minimum Data Set (MDS, a federally mandated resident assessment tool), dated 1/25/2025, the MDS indicated Resident 11 had moderate cognitive (the ability to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-09 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain infection prevention and control practices for one of one sampled resident (Resident 11) by failing to ensure Resident 11's wound vacuum (a suction device that is applied after a wound is dressed) drainage tubing did not have direct contact with the floor. This deficient practice had the potential to result in the transmission of infectious microorganisms and increase the risk of infection for Resident 11. Findings: During a review of Resident 11's admission Record (AR), the AR indicated the facility admitted Resident 11 on 1/18/2025, with diagnoses including malignant neoplasm of corpus uteri (endometrial cancer, a cancer of the lining of the uterus [a pear-shaped organ in the reproductive system of females]), type 2 diabetes mellitus (DM, a disorder characterized by difficulty in blood sugar control and poor wound healing), and history of falling. During a review of Resident 11's Minimum Data Set (MDS, a federally mandated resident assessment tool), dated 1/25/2025, the MDS indicated Resident 11…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-09 · tag F0908 — failed to keep essential equipment working — isolatedKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure equipment used by residents was maintained in a safe and operable condition, by failing to ensure the wheelchair brakes were fully functional for one of one sampled resident (Resident 11). This deficient practice had the potential to result in harm and could have negatively impacted the safety, and well-being of Resident 11. Findings: During a review of Resident 11's admission Record (AR), the AR indicated the facility admitted Resident 11 on 1/18/2025, with diagnoses including malignant neoplasm of corpus uteri (endometrial cancer, a cancer of the lining of the uterus [a pear-shaped organ in the reproductive system of females]), type 2 diabetes mellitus (DM, a disorder characterized by difficulty in blood sugar control and poor wound healing), and history of falling. During a review of Resident 11's Minimum Data Set (MDS, a federally mandated resident assessment tool), dated 1/25/2025, the MDS indicated Resident 11 had moderate cognitive (the ability to think and process information) impairment. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-11-06 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure timely care was provided for eight of 11 sampled residents (Residents 4, 2, 3, 5, 6, 7, 8, and 10). This deficient practice resulted in the delay of care for Residents 4, 2, 3, 5, 6, 7, 8, and 10 and had the potential for other residents to not receive timely assistance for basic and/or emergent needs. Findings: 1. During a review of Resident 4's admission Record (AR), the AR indicated, Resident 4 was admitted to the facility on [DATE] with diagnoses that included chronic obstructive pulmonary disease (COPD-a chronic lung disease causing difficulty in breathing), tachycardia (heart rate over 100 beats per minute), and major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest). During a review of Resident 4's Minimum Data Set (MDS- a federally mandated resident assessment tool), dated 8/27/2024, the MDS indicated, Resident 4's cognitive skills for daily decision-making were cognitively intact. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-18 · tag F0660 — isolatedPlan the resident's discharge to meet the resident's goals and needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure timely discharge planning was implemented for one of three sampled residents (Resident 2) by failing to: 1. Consider Resident 2's caregiver (Resident 2's Representative [R2R]) capacity and capability to perform the required discharge care for Resident 2 and provide R2R with caregiver training prior to discharge of Resident 2. 2. Assess Resident 2 for the need of assistive device/s at home to safely perform activities of daily living (ADLs) and for mobility. 3. Arrange and confirm home health services (medical services provided at a person's home to treat a chronic health condition or help with recovery from illness, injury, or surgery) as ordered by Resident 2's physician before Resident 2 was discharged from the facility. These failures had the potential for increased risk of complications and adverse events during the resident's transition to a new setting. Cross Reference F661 Findings: During a review of Resident 2's admission Record (AR 2), the AR 2 indicated, the facility initially admitted Resident 2 on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-18 · tag F0661 — isolatedEnsure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 2) had an accurate discharge summary by failing to accurately assess and document Resident 2's discharge care needs and post-discharge plan to ensure Resident 2's safe and effective transition to Resident 2's home. These failures resulted in the lack of continuity of care and a delay in the provision of care and services for Resident 2. Cross Reference F660 Findings: During a review of Resident 2's admission Record (AR 2), the AR 2 indicated, the facility initially admitted Resident 2 on 5/20/2024, with multiple diagnoses including cerebral infarction (ischemic stroke- disrupted blood supply to the brain, causing tissue death) with hemiplegia (paralysis of one side of the body) and hemiparesis (weakness on one side of the body) affecting right dominant side, aphasia (language disorder affecting person's ability to understand and speak language), gait (manner of walking) and mobility abnormalities, muscle wasting (thinning of muscle mass) and atrophy (loss of muscle mass and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-18 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide sufficient and appropriate social services to meet the needs of one of three sampled residents (Resident 1) by failing to: 1.Ensure the Social Services Director (SSD) documented evidence of timely referrals to long-term care (LTC- health-related care and services [above the level of room and board] not available in the community, needed regularly due to a mental of physical condition) facilities certified under Medicaid (a joint federal and state program that helps cover medical costs for people with limited income and resources) for Resident 1. 2. Ensure the SSD updated and individualized Resident 1's discharge care plan. These failures had the potential to cause a physical and psychosocial impact to Resident 1's well-being due to unsatisfactory discharge planning. Findings: During a review of Resident 1's admission Record (AR 1), the AR 1 indicated, the facility last admitted Resident 1 to the facility on [DATE], with multiple diagnoses…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-18 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to maintain an accurate and complete medical record for one of three sampled residents (Resident 2) when the facility did not accurately document Resident 2's legal decisionmaker/representative (R2R) on Resident 2's admission record. This failure had the potential to cause a delay in providing the care and services for Resident 2 related to the undocumented decision-making capacity of R2R regarding Resident 2's care. Cross Reference F661 Findings: During a review of Resident 2's admission Record (AR 2), the AR 2 indicated, the facility initially admitted Resident 2 on 5/20/2024, with multiple diagnoses including cerebral infarction (ischemic stroke- disrupted blood supply to the brain, causing tissue death) with hemiplegia (paralysis of one side of the body) and hemiparesis (weakness on one side of the body) affecting right dominant side, aphasia (language disorder affecting person's ability to understand and speak language), gait (manner of walking) and mobility abnormalities, muscle wasting (thinning of muscle mass) and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-26 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure call lights were within reach for two of three sampled residents (Residents 2 and 3). This deficient practice had the potential to result in the delay of care for Residents 2 and 3 when Residents 2 and 3 were unable to reach their call lights to call staff for assistance. Findings: a. During a review of Resident 2's admission Record (AR), the AR indicated, the facility admitted Resident 2 on 5/21/2024, with diagnoses of viral pneumonia (an infection of the lung caused by a virus) and chronic obstructive pulmonary disease (a condition caused by damage to the airways or other parts of the lung that blocks airflow and makes it hard to breathe) with acute exacerbation (a sudden worsening of symptoms that lasts for several days). During a review of Resident 2's Minimum Data Set (MDS, a standardized assessment and care screening tool), dated 5/28/2024, the MDS indicated, Resident 2 was understood by others and had the ability to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-26 · tag F0624 — isolatedPrepare residents for a safe transfer or discharge from the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a safe and orderly discharge from the facility for one of three sampled residents (Resident 1) as indicated in the facility's policy and procedure (P&P) titled, Transfer or Discharge, Preparing a Resident for. This deficient practice resulted in Resident 1 being discharged from the facility without the needed services ordered by the physician. This had the potential to put Resident at risk for injury, harm, and/or rehospitalization. Findings: During a review of Resident 1's admission Record (AR), the AR indicated, the facility originally admitted Resident 1 on 4/19/2024, and readmitted Resident 1 on 5/10/2024, with diagnoses that included fractures of shaft of left tibia (big bone between the knee and ankle, shinbone), left lower leg, and lower end of left tibia, and an open wound on left ankle. During a review of Resident 1's Minimum Data Set (MDS, a standardized assessment and care screening tool), dated 5/10/2024, the MDS indicated, Resident 1 was understood by others and had the ability to understand others. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-29 · tag F0655 — patternCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. During a review of Resident 173's admission Record, (AR), the AR indicated Resident 173 was admitted to the facility on [DATE] with multiple diagnoses including acute (sudden) respiratory failure (when the lungs can't get enough oxygen into the blood) with hypoxia (low levels of oxygen in your body tissues), diabetes mellitus (a chronic condition that affects the way the body processes blood sugar), and neoplasm (cancer, a new and abnormal growth of tissue in some part of the body) related pain. During a review of Resident 173's BIMS (Brief Interview Mental assessment) SNF (Skilled Nursing Facility) Resident Interview, dated 1/25/23, the BIMS indicated Resident 174 had no impairment in cognitive skills (the ability to make daily decisions). During a review of Resident 173's Order Summary Report, the Order Summary Report (OSR), with active orders as of 1/26/24. The OSR indicated, Resident 173 had a physician's order, dated 1/23/24, to receive O2 (oxygen) at 2L (liter, unit of volume) by nasal cannula (N/C, a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-29 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement comprehensive person-centered care plans (CP) for two for two of two sampled residents (Residents 174 and 12): a. For Resident 174, who required oxygen (O2) therapy, the resident's care plan did not address Resident 174's respiratory (related to breathing) issues. b. For Resident 12, the facility did not develop a comprehensive CP that addressed Resident 12 had an indwelling Foley catheter (F/C, a brand for one of many brands of urinary catheters [flexible tube used to empty the bladder and collect urine in a drainage bag] and the need for dialysis (hemodialysis, a procedure to remove waste products and excess fluid from the blood when the kidneys stop working properly). These failures had the potential to result in Residents 12 and 174 not to receive interventions to address the residents' specific needs, which could result in no individualized care and specific interventions needed to attain or maintain Resident 12 and Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-29 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure two of two sampled residents (Residents 173 and 174) were provided with appropriate care and/or services for oxygen (O2) treatment: a. Resident 173 had an order for O2 at 2 liters (L, unit of volume) via nasal cannula (N/C, a tube used to deliver oxygen to help with breathing) and was observed to be receiving 4 L on 1/26/24. b. Resident 174 was receiving 2 L of O2 via N/C without a physician's order to administer O2. In addition, the facility failed to post a sign indicating Oxygen in Use outside of Resident 174's room door as indicated in the facility's P&P titled, Oxygen Administration. These failures had the potential to result too much O2 administration and the potential to result in physical declines to Residents 173 and 174. (Cross Reference F655 and F656) Findings: a. During a review of Resident 173's admission Record, (AR), the AR indicated Resident 173 was admitted to the facility on [DATE] with multiple diagnoses…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-29 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY d. During a concurrent interview and record review on 1/28/24 at 4:33 p.m. with the Director of Plant Operations (DPO), updated 5/31/23, the facility's WMP, was reviewed. The WMP indicated the purpose of the WMP was to identify where bacteria can grow and/or spread and reduce that risk [of contracting Legionnaire's disease (LD, type of pneumonia [infection that inflames the air sacks in the lungs] cause by legionella bacteria). The WMP indicated If residents contract LD, it is often a result of exposure to inadequately managed building water systems which can be prevented. The WMP indicated the WMP included measures to monitor the identified areas that may promote growth of waterborne bacteria. The WMP indicated would monitor weekly the Cold Main and Hot Water Services. The WMP indicated the monitoring of the Cold Main consisted of weekly temperature checks and weekly checks of chlorine in the water. The WMP indicated the monitoring of the Hot Water Services consisted of weekly temperature checks of water…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-29 · tag F0887 — patternEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement the facility's Policy and Procedure (P&P) titled COVID-19 Vaccination, dated 10/25/23 when: a. For two of five sampled residents (Residents 10 and 15), the facility failed to offer a COVID-19 (a respiratory illness that can spread from person to person) vaccination (vaccine, a preparation that is used to stimulate the body's immune response against diseases). b. The facility failed to maintain documentation related to COVID-19 vaccinations for staff currently employed at the facility. These failures had the potential to result in residents and staff to acquire, transmit, or experience complications from COVID-19. Findings: a. During a review of Resident 10's admission Record (AR), the AR indicated Resident 10 was admitted to the facility on [DATE] with multiple diagnoses including pulmonary hypertension (a type of high blood pressure that affects arteries in the lungs and in the heart), unspecified fracture (broken bone) of first lumbar…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-29 · tag F0940 — failed to train staff — patternDevelop, implement, and/or maintain an effective training program for all new and existing staff members.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain an effective training program for facility staff: a. The facility's previous Director of Staff Development (DSD) failed to conduct staff training to address a known facility problem regarding residents experiencing pressure injuries (PIs, localized damage to the skin and underlying tissue, primarily caused by prolonged pressure on the skin, shear (mechanical force that causes skin to break of), or friction [surfaces rub against each other]). This failure had the potential to result in unsafe and incompetent care provided to residents by facility staff. Findings: During a review of Resident 14's admission Record (AR), the AR indicated Resident 14 was admitted to the facility on [DATE] with diagnosis that included muscle wasting atrophy (decrease in size or wasting away of a body part or tissue) on the left and right upper arms and needed for assistance with personal care. During a review of Resident 14's SBAR Communication Form (Situation,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-29 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure an assessment was completed upon readmission to the facility for one of one sampled resident (Resident 71). This failure had the potential to result in unsafe and incompetent care provided to Resident 71 and had the potential to result in unaddressed changes of condition and a physical decline to Resident 71. Findings: During a review of Resident 71's admission Record (AR), the AR indicated Resident 71 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnosis that included dementia (a decline in mental ability severe enough to interfere with daily life), insomnia (problems falling and staying asleep) and hypertension (elevated blood pressure). During a review of Resident 71's Generations Post-Acute admission Data Collection (GPAADC), dated 1/1/24 at 6:31 pm, the GPAADC indicated Resident 71 did not have a history of skin issues. The skin evaluation section indicated Resident 71's skin was intact (not damaged or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-29 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of one sampled resident (Resident 10) who was receiving enteral feeding (medical device used to provide nutrition to people who cannot obtain nutrition by mouth) through a gastrostomy tube (G-Tube, a tube inserted through the belly that brings nutrition and medications directly to the stomach) received appropriate care and services to prevent complications and in accordance with the facility's policy and procedure (P&P), titled, Care and Treatment of Feeding Tubes. This deficient practice had the potential to cause complications such as skin irritation and local infection to Resident 10. Findings: During a review of Resident 10's admission Record (AR), the AR indicated Resident 10 was admitted to the facility on [DATE] with multiple diagnoses including gastrostomy status, dysphagia (difficulty swallowing) and unspecified dementia (a general term for loss of memory, language, problem-solving and other thinking abilities that are…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-29 · tag F0732 — isolatedPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to, for two of 30 daily nurse staffing posting information, post actual worked nursing hours at the start of each shift. This failure resulted in inaccurate nursing hours posted by the facility and had the potential to result in residents and family members to obtain misleading information posted. Findings: During a concurrent interview and record review on 1/28/24 at 2:41 p.m. with the Director of Staff Development (DSD), the facility's daily nurse staffing document, untitled, dated 1/25/24 and Nursing Staffing Assignment and Sign-In Sheet (CDPH 530), dated 1/25/24 were reviewed. The facility's daily nurse staffing document indicated the facility staffed two Certified Nursing Assistants (CNA) on the night shift (11 pm. to 7 am.). The CDPH 530 indicated only one CNA worked on the night shift. The DSD stated the facility's daily nurse staffing document only indicated projected staffing hours and not actual staffing hours. During a review of the facility's P&P titled, Nurse Staffing Posting Information, dated 5/23/23, the P&P…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-29 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of one sampled resident (Resident 10) was free of medication error (means the observed or identified preparation or administration of medications or biologicals) which was not in accordance with the manufacturer's specifications (not recommendations) regarding the preparation and administration of the medication, Duloxetine (a delayed-release capsule[medication designed to last longer in the body] used to treat certain mental/mood disorders and used to help relieve nerve pain). This failure could result by passing the extended time release of the capsule that could increase the risk of serious complications such as abdominal cramping, convulsions, and severe skin reactions to Resident 10. Findings: During a review of Resident 10's admission Record (AR), the AR indicated, Resident 10 was admitted to the facility on [DATE] with multiple diagnoses including major depressive disorder (a mood disorder that causes a persistent feeling of sadness…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-29 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to follow safe and proper food storage practices in accordance with professional standards for food service safety and the facility's policy and procedure (P&P) by failing to: a. Label, date food items and ensure opened food items were covered in one of one kitchen (Kitchen 1). These deficient practices could result in serious complications from food borne illness (illness caused by the ingestion of contaminated food or beverage) and/or affect the quality and palatability of food served to the residents. Findings: During a concurrent observation and interview on 1/26/24, at 3:35 p.m., with the Food Service Supervisor (FSS) in the initial tour of Kitchen 1, the following was observed: 1. a 17 oz (ounces, a unit of weight) can of Vegetable Oil pan coating spray had no cap on and was undated and located on the prep (preparation) counter by the stove. 2. an undated D'AllesandrO brand of Demerara sugar herbs & spices was located on the prep counter by the stove. 3. an undated tub of Salt had no cover or cap and was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-29 · tag F0867 — failed to act on quality-improvement findings — isolatedSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the facility's Quality Assurance Performance Improvement (QAPI, governing body, a group of people that meet regularly, data driven approach to maintaining and improving safety and quality of care, a proactive approach to quality improvement) corrected identified quality facility issues regarding pressure injuries (PIs, localized damage to the skin and underlying tissue, primarily caused by prolonged pressure on the skin, shear (mechanical force that causes skin to break of), or friction [surfaces rub against each other]). This deficient practice had the potential for residents to not receive appropriate PI care and treatment and the potential for the development of new PI's. Findings: During a review of Resident 14's admission Record (AR), the AR indicated Resident 14 was admitted to the facility on [DATE] with diagnosis that included muscle wasting atrophy (decrease in size or wasting away of a body part or tissue) on the left and right upper…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-29 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of one sampled resident (Resident 4) was provided a safe, sanitary, and comfortable environment. On 1/26/24, Resident 10's ceiling had a leak. This failure resulted in Resident 4 having trouble sleeping and feeling unnerving and Responsible Party (RP) 1 concerned about the safety of Resident 4. Findings: During a review of Resident 4's admission Record (AR) the AR indicated, Resident 4 was originally admitted to the facility on [DATE] and last readmitted on [DATE] with multiple diagnoses including major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest and can interfere with your daily life), recurrent severe without psychotic (a mental disorder characterized by a disconnection from reality) features, dementia (a general term for loss of memory, language, problem-solving and other thinking abilities that are severe enough to interfere with daily life), in other diseases…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-27 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the controlled medications for one of one sampled resident (Resident 1) were accounted for during the controlled medication reconciliation. 34 tablets of Resident 1 ' s Clonazepam (Klonopin, a Schedule IV controlled medication used for treatment of panic disorder and epilepsy [seizures]) were unaccounted for during controlled medication reconciliation. This failure had the potential risk for this medication to be used inappropriately and may result in adverse effects to the residents. Findings: During a review Resident 1's admission Record indicated Resident 1 was originally admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses that included epileptic seizures (abnormal electrical brain activity) related to external causes, major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest), and functional quadriplegia (complete inability to move due to severe…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$85,083 in federal fines across 8 penalties.
- $12,048 — penalty dated 2024-11-06
- $4,938 — penalty dated 2024-02-20
- $4,938 — penalty dated 2024-02-12
- $25,058 — penalty dated 2024-01-29
- $14,814 — penalty dated 2024-01-22
- $4,938 — penalty dated 2024-01-08
- $4,587 — penalty dated 2024-01-02
- $13,762 — penalty dated 2023-12-11
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to BAYSHIRE SENIOR COMMUNITIES — 7 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 4 of 5 | 3.7 | +0.3 vs chain |
| Health inspection | 3 of 5 | 3.3 | -0.3 vs chain |
| Staffing | 4 of 5 | 2.9 | +1.1 vs chain |
| Quality measures | 5 of 5 | 4.1 | +0.9 vs chain |
The other 6 homes this chain runs (chain average 3.7★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| BAYSHIRE CONTINUING CARE LLC | Organization | INDIRECT OWNERSHIP INTEREST | since 04/01/2024 |
| GOLDEN STATE CARE HOLDINGS LLC | Organization | INDIRECT OWNERSHIP INTEREST | since 04/01/2024 |
| KIRBY, SCOTT | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 04/01/2024 |
| PETERSON, TANNER | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/13/2025 |
| BAYSHIRE LLC | Organization | ADP OF THE SNF | since 04/01/2024 |
| COLEMAN, CHAD | Individual | ADP OF THE SNF | since 06/01/2023 |
| HIRSCH, RICK | Individual | ADP OF THE SNF | since 02/25/2025 |
| PARROTT, JASON | Individual | ADP OF THE SNF | since 01/30/2023 |
| VILLANUEVA, RICKY | Individual | ADP OF THE SNF | since 01/21/2025 |
CMS files one row per role, so the 12 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
CMS lists this home as Medicare-certified only — it is not Medicaid-certified, so it generally cannot accept Medicaid as payment for a long-term stay. That makes it one of roughly 545 homes nationally where a Medicaid-funded placement is not an option. If you expect to rely on Medicaid, ask the home directly before you tour, and see the California Medicaid page for homes that do.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 555737. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-09, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.