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Bayshire Yorba Linda Post-Acute

17803 Imperial Highway, Yorba Linda, CA 92886 · For profit - Individual · 45 certified beds · (714) 777-9666 Medicare only — no Medicaid

Call the home — (714) 777-9666 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citation — no harm found (F0605) — cited Apr 2026Behavioral-health or dementia-care citation — no harm found (F0758)$4,368 in federal fines
Insights

This home’s record is mixed — some reassuring signs, some worth asking about.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • a high payroll-based staffing rating (4/5)
  • lower-than-typical staff turnover (26% vs 45% nationally) — better care continuity
Worth asking about
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (65) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $4,368 in federal fines (most recent 2023-12-26)
  • its facility-reported quality-measure score sits well above its independent inspection score

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

4/5
CMS overall
4 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
18080 IMPERIAL HWY. · (714) 961-1054 · Call to confirm hours
Pharmacy
18080 Imperial Hwy · (714) 961-1054 · Call to confirm hours
Grocery
18171 IMPERIAL HWY
Park
4601 Casa Loma Ave · (714) 961-7100 · Typically dawn to dusk
Place of worship
18111 Bastanchury Rd · (714) 528-9387

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 4 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating4★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Short-stay residents who newly got an antipsychotic medication0.6%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine96.8%93.2%79.4%better
Short-stay residents rehospitalized after admission28.0%23.0%22.6%worse
Short-stay residents with an outpatient ER visit8.2%11.2%12.0%better

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

59.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 220 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

59.4%U.S. median 51.5%
Got home and stayed home
12.8%U.S. median 10.7%
Went back to hospital
81.7%U.S. median 56.6%
Met the expected recovery
1.15U.S. median 0.31
Therapy hours / resident / day
0.49hours / resident / day
Physical therapy
0.53hours / resident / day
Occupational therapy
0.12hours / resident / day
Speech therapy

Met the expected recovery: 81.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 82 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 1.15 therapist hours per resident per day in 2026Q1 — more than 98% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 4% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF59.4%CMS range 52.6–65.151.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.8%CMS range 8.8–17.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge81.7%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge80.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge75.6%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified99.1%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge89.7%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.9%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization10.9%CMS range 8.1–15.07.1%Oct 2023–Sep 2024worse than U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.211.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.59
RN hours/ resident / day
1.62
LPN hours/ resident / day
2.68
Aide hours/ resident / day
4.89
Total nurse hours/ resident / day
0.53
RN hoursweekends
26.0%
Total nursing turnover
16.7%
RN turnover

How full it usually is: this home is certified for 45 beds and averages 39.9 residents a day — about 89% occupied, or roughly 5 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.89 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.59 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.68 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 4.98 hrs/resident/day on weekends vs 4.85 on weekdays — about the same on weekends as weekdays. RN hours go from 0.61 to 0.53 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 26% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

16
deficiencies at the latest standard inspection (2026-04-15)
14
at the previous standard inspection (2025-04-07)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

65 citations, most serious first. The 10 most serious are shown; the remaining 55 are one tap away and print in full.

  • Potential for harm · D2026-06-16 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the necessary care and services were provided to prevent the development and/or worsening of pressure ulcers for one of three sampled residents (Resident 2). * The facility failed to complete the skin assessment, change of condition, notification of the physician, provide wound treatment, and initiate care plan for pressure ulcers on the bilateral buttocks of Resident 2. These failures had the potential for the residents to develop pressure ulcers and/or worsening of the existing pressure ulcers.Findings: Review of the facility's P&P titled Change in a Resident's Condition or Status, revised on 5/2017 showed the following:- the nurse will notify the resident's Attending Physician pr physician on call when there has been a significant change in resident's physical/emotional/mental condition;- a significant change of condition is a major decline or improvement in the resident's status that will not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-16 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to provide the pharmaceutical services to ensure accurate administration and documentation of the ordered medication for one of three sampled residents (Resident 1). * The facility failed to ensure the acetaminophen medication (analgesics/pain relievers and antipyretics) was administered to Resident 1 as ordered by the physician. In addition, the facility failed to document in the MAR when Resident 1 was administered with acetaminophen for pain. These failures posed the risk for the resident to receive medications not ordered by the physician and negatively affect the resident's well-being. Findings: Review of the facility's P&P titled Administering Medications revised on 4/2019 showed the following:- only persons licensed or permitted by the state to prepare, administer, and document the administration of medications may do so;- medications are administered in accordance with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-16 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure the medical records were accurate and complete for one of three sampled residents (Resident 2). * The facility failed to ensure the information in Resident 2's shower skin check form were accurate. This failure had the potential for the residents' health care needs not be met as the medical record was inaccurate. Findings: Review of the facility's P&P titled Charting and Documentation revised on 7/2017 showed the following:- documentation in the medical record may be electronic, manual, or a combination; and- documentation in the medical record will be objective, complete, and accurate. Medical record review for Resident 2 was initiated on 6/15/26. Resident 2 was admitted to the facility on [DATE]. Review of Resident 2's H&P examination dated 6/6/26, showed Resident 2 had no capacity to understand and make decisions. Review of Resident 2's Shower Skin check dated 6/10/26, showed redness on groin, perineal and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-04-15 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, facility document review, and facility P&P review, the facility failed to ensure the sanitary requirements were met in the kitchen. * The facility failed to ensure the sanitary condition of the hood over the stove was maintained. * The facility failed to ensure the kitchen utensils had a smooth cleanable surface and in good condition. * The facility failed to ensure the kitchenware and kitchen utensils were clean and free of food particles or residue. * The facility failed to ensure the cutting boards were kept in a sanitary condition and with cleanable surface. * The facility failed to ensure the heavy-duty blenders used for puree preparation, the clear rectangular plastic bucket containers used for marinating meats and food storage were air dried prior to storing and stacking and to ensure the blender was free of food residue prior to storing. * The facility failed to ensure the countertop mounted can opener was in sanitary condition and free of residue. * The facility failed to ensure the hair restraints was worn appropriately by the dietary aide.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-04-15 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility's Consultant Pharmacist failed to identify and make recommendation for drug irregularities for three of 15 residents (final sampled Resident 19 and nonsampled Residents 17 and 30) reviewed for the medication administration. * Resident 17's drug regimen review failed to identify drug irregularities with the administration of levothyroxine sodium and lansoprazole (PPI medication used to treat GERD) together. * Resident 19's drug regimen review failed to identify drug irregularities with the administration of levothyroxine and pantoprazole sodium delayed release together. * Resident 30's drug regiment review failed to identify the drug irregularities with the administration of pantoprazole sodium delayed release (PPI medication used to treat GERD) and levothyroxine sodium (medication to treat hypothyroidism) together. These failures had the potential for the residents to not effectively absorb the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-04-15 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, facility document review, and facility P&P review, the facility failed to ensure the food items were served in the appetizing temperatures. * The food temperature was above the recommended temperature for cold beverages and below the recommended temperature for hot food. * Test tray temperatures were below the recommended temperature for hot meat and vegetables. These failures had the potential for the residents not to eat the food served and could affect the residents nutritional status for 41 of 41 residents who received food from the kitchen . Findings: Review of the facility's P&P titled Trayline Setup and Service date revised 7/2/18, showed food temperatures should be palatable for residents receiving room trays. Hot food should be 110-120 degrees Fahrenheit and cold food 45-50 degrees Fahrenheit. Review of the facility's Diet Type Report dated 4/12/26, showed 41 of 41 residents consumed the food prepared in the kitchen. Review of the facility's menu titled Week at a Glance dated 4/7/26, showed the lunch menu for 4/13/26, included mixed green…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-15 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure the medical records for five of 12 final sampled residents (Residents 2, 4, 10, 15, and 26) were accurate and complete. * The facility failed to ensure the POLST and social services notes contained the same information regarding the advance directive for Residents 2, 4, and 26. * The facility failed to ensure the social services assessment was completed upon admission for Resident 10. * The facility failed to ensure the behavior monitoring documentation was accurate for Resident 15. These failures had the potential for the residents' care needs not being met as their medical information were inaccurate and/or incomplete.Findings: Review of the facility's P&P titled Social Services Department revised 3/2022 showed the social services assessments are conducted to identify psychosocial, emotional, social, and discharge planning needs. A social services assessment shall be initiated upon admission and completed within…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-15 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and facility P&P review, the facility failed to maintain the infection prevention and control practices to help prevent the development and transmission of communicable diseases and infections. * LVN 5 failed to perform hand hygiene during the medication administration for 12 residents and blood glucose checks for seven residents. * LVN 5 failed to clean the glucometer between use for seven residents. * LVN 5 utilized an alcohol swab from the floor of an isolation room to wipe blood from the finger of Resident 35. These failures posed the risk for transmission of disease-causing microorganisms and infections to the resident, staff, and visitors.Findings: Review of the facility's P&P titled Administering Medications revised 4/2019 showed the following:- medications are administered in a safe and timely manner, and as prescribed; and- staff follows established facility infection control procedures (e.g., handwashing, antiseptic technique, gloves, isolation precautions, etc.) for the administration of medications, as applicable. Review of the facility's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-15 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to inform and provide the written information regarding the rights to formulate the advance directive to one of 12 final sampled residents (Resident 26). * The facility failed to ensure the information and formulation of an advance directive was offered to Resident 26. This failure had the potential to violate the resident's rights to decline or formulate an advanced directive and for the resident's healthcare preferences not honored.Findings: Review of the facility's P&P titled Advance Directives date revised 9/2022 showed the resident has the right to formulate an advance directive, including the right to accept or refuse medical or surgical treatment. Advance directives are honored in accordance with the state law and facility policy. In addition, under the section for If the Resident Does not have an Advance Directive showed, if the resident or representative indicates that he or she has not established advance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-15 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and facility P&P review, the facility failed to ensure the prescriber documented an appropriate clinical rationale for the continued use of the psychotropic medication for one of five final sampled residents (Resident 15) reviewed for unnecessary medications. * The facility failed to ensure an appropriate clinical rationale for Resident 15's continued use of the PRN zolpidem (a psychotropic sedative used to treat insomnia) was documented. This failure had the potential for the Resident 15 to receive unnecessary psychotropic medication and could negatively impact the resident's health outcomes and well-being.Findings: Review of the facility's P&P titled Psychotropic Medication Use dated July 2022 showed PRN psychotropic medications are limited to 14 days. If the prescriber or attending physician believes it is appropriate to extend the PRN order beyond 14 days, the prescriber will document the rationale for extending the use. Medical record review for Resident 15 was initiated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
Show the remaining 55 citations
  • Potential for harm · Dcited before2026-04-15 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure the person-centered care plan for the use of the psychotropic medications were complete for one of 12 final sampled residents (Resident 15). * The facility failed to ensure the care plan included the specific targeted behavior monitoring for Resident 15's use of zolpidem tartrate (a psychotropic sedative used to treat insomnia) and buspirone HCl (antianxiety) medications. This failure posed the risk of not providing appropriate, consistent, and individualized care to the resident.Findings: Review of the facility's P&P titled Care Plans, Comprehensive Person-Centered revised December 2016 showed a comprehensive person-centered care plan includes measurable objectives and timetables to meet the resident's physical, psychosocial, and functional needs will be developed for each resident. The care plan will incorporate identified problem areas and reflect treatment goals, timetables and objectives in measurable outcomes.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-15 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, medical record review, and facility P&P review, the facility failed to ensure the proper IV care was provided for one of one final sampled residents (Resident 19) receiving IV infusions. * The facility failed to ensure Resident 19's PICC line dressing was changed every seven days and Resident 19's IV infusion tubing was labeled. These failures posed the risk for Resident 19 developing complications related to IV infusions.Findings: Review of the facility's P&P titled Central Venous Catheter Dressing Changes revised 4/2016 showed the following:- The purpose of this procedure is to prevent catheter-related infections that are associated with contaminated, loosened, soiled, or wet dressings; and- Change transparent semi-permeable membrane dressings at least every 5-7 (five to seven) days and PRN (when wet, soiled, or not intact). Review of the facility's P&P titled Administration Set/Tubing Changes revised 10/2024 showed the purpose of this procedure is to provide guidelines for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-15 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review and facility P&P review, the facility failed to provide the necessary respiratory care and services for two nonsampled residents (Residents 17 and 52) reviewed for respiratory care. * The facility failed to ensure Residents 17 and 52 were provided the humidifier attached to the concentrator for the use of continuous oxygen therapy. This failure posed the risk for the residents to have nasal dryness and throat irritation. Findings: Review of the facility's P&P titled Oxygen Administration revised 10/2010 showed in part, the purpose of this procedure is to provide guidelines for safe oxygen administration. Under the section for Steps and Procedure, showed check the mask, tank, humidifying jar, etc to be sure they are in good working order and are secularly fastened. Periodically re-check water level in humidifying jar. 1. On 4/12/26 at 0918 hours, during the initial tour of facility, an observation was conducted for Resident 52. Resident 52 was observed on her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-15 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure the necessary care of the dialysis access site was provided for one of 12 final sampled residents (Resident 4). * The facility failed to ensure Resident 4's dialysis access site was consistently and accurately assessed pre and post hemodialysis treatments. This failure had the potential for delay in identifying complications related to the resident's dialysis access site.Findings: Review of the facility's P&P titled Care of a Resident with End-Stage Renal Disease date revised 9/2010 showed the residents with End-Stage Renal Disease (ESRD) will be cared for according to currently recognized standards of care. Further review of the facility's P&P titled Access and Care of Hemodialysis Catheters revised 2/2023 showed to check for signs of infection (warmth, redness, tenderness or edema) at the access site when performing routine care and at regular intervals. Check the color and temperature of the fingers, and the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-15 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to provide the pharmaceutical services to ensure for accurate reconciliation and administration of the medications for one of 12 final sampled residents (Resident 55). * The facility failed to ensure the Lasix (a diuretic medication) order for Resident 55 listed the appropriate indication for use. This failure had the potential for the resident's needs not being met as the indication of the medication use was incorrect.Findings: Medical record review for Resident 55 was initiated on 4/12/26. Resident 55 was admitted to the facility on [DATE]. Review of Resident 55's H&P examination dated 4/9/26, showed Resident 55 had the capacity to understand and make decisions. On 4/12/26 at 1119 hours, an observation and concurrent interview was conducted with Resident 55. Resident 55 stated she was having trouble sleeping due to the edema in her legs. Resident 55's lower legs were observed with edema was present. Review of Resident 55's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-15 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to ensure the medication error rate was below 5%. The facility's medication error rate was 20%. Two of four licensed nurses (LVNs 1 and 5) who were observed during medication administration were found to have errors. * LVN 5 failed to ensure medications levothyroxine (medication to treat underactive thyroid) and pantoprazole/lansoprazole (medication to relieve stomach acids) were administered a minimum of four hours apart for Residents 17 and 19 * LVN 5 crushed a delayed release medication (pantoprazole) for Residents 2 and 46 * LVN 1 failed to ensure Resident 30's levothyroxine sodium and pantoprazole sodium medications were not administered together. These failures created the risk for the residents to have potential side effects or complications related to the medications.Findings: 1.a. Review of Mayo Clinic's online recommendations dated 3/31/26, for proper use of the levothyroxine medication showed: - If you are using stomach…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-15 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the medications were store in a safe manner for one of 12 final sampled residents (Resident 55), one nonsampled resident (Resident 56) and in one of two medication carts (Medication Cart B). * LVN 5 failed to ensure Residents 55 and 56's medications were safely stored during the medication administration. This failure posed the risk for unauthorized individuals to have access to the medication. * An open foil packet of Sorbalgon Ag (Ca Alginate Ag) wound dressing was stored in Medication Cart B. This failure had the potential for residents to receive medications that was contaminated and/or losing stability and effectiveness.Findings: 1. Review of the facility's P&P titled Administering Medications revised 4/2019 showed during administration of the medications, the medication cart is kept closed and locked when out of sight of the medication nurse or aide. No medications are kept on top of the cart. a. On 4/13/26 at 0540 hours, a medication administration observation for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-15 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, facility document review, and facility P&P review, the facility failed to ensure the menu was followed for three of 41 residents that consumed the foods prepared in the kitchen. * The facility failed to provide bread or roll with margarine to Resident 30 as per her meal ticket. * The facility failed to provide bread or roll with margarine to Resident 36 as per his meal ticket. * The facility failed to provide mashed potatoes to Resident 33 as per her meal ticket. These failures had the potential for the residents to not receive adequate nutrition and appropriate servings to meet their individual needs.Findings: Review of the facility's Diet Type Report dated 4/12/26, showed 41 of 41 residents consumed the foods prepared in the kitchen. Review of the facility's menu titled Week at a Glance dated 4/7/26, showed the lunch menu for 4/12/26, included mixed green salad with dressing, bacon meatloaf, scalloped potatoes, sauteed broccoli florets, bread or roll with margarine, cherry cheesecake, and choice of beverage. Review of the facility's P&P titled…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-15 · tag F0814 — failed to dispose of garbage properly — isolated
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and facility P&P review, the facility failed to ensure the facility's garbage and refuse was properly disposed of in three of seven garbage dumpsters. * Three garbage dumpsters were observed with the lids partially propped open by the cardboard boxes and black trash bags, preventing the lids from closing. This failure had the potential to harbor pests and rodents and cause unsafe sanitary conditions.Findings: Review of the facility's P&P titled Garbage and Rubbish Disposal dated 2020 showed garbage and rubbish will be disposed of to ensure a clean and sanitary kitchen that does not encourage insects or rodents. All outside dumpsters will be maintained in clean and sanitary condition. All garbage or rubbish is to be put into waste containers which are emptied as often as necessary to prevent overfilling. This will assist in the prevention of odors, pests, and possible contamination. All containers will be provided with tight-fitting lids or covers and will be leak proof and waterproof. All garbage and rubbish containing food waste are covered when not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-25 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to ensure the necessary care and services were provided to one of four sampled residents (Resident 4). * The facility failed to ensure Resident 4's orthostatic blood pressure was obtained per the physician's order. This failure had the potential to negatively impact the resident's health and safety.Findings: Medical record review for Resident 4 was initiated on 11/25/25. Resident 4 was admitted to the facility on [DATE]. Resident 4's diagnosis included orthostatic hypotension. Review of Resident 4's Order Listing Report showed a completed order status dated 11/18/25, to check the orthostatic blood pressure and pulse rate daily (lying, sitting and standing positions) for three days. Review of Resident's 4 MAR for November 2025 showed the following:- dated 11/18/25, blood pressure of 116/68 mmHg and pulse rate of 81 beats per minute;- dated 11/19/25, blood pressure of 112/72 mmHg and pulse rate of 80 beats per minute; and- dated 11/20/25, blood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-07 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and facility P&P review, the facility failed to ensure the sanitary requirements were met in the kitchen as evidenced by: * The facility failed to ensure the proper labeling and dating of the food items and expired food items were discarded in the satellite kitchen. * The facility failed to ensure the proper labeling and dating of the foods in the refrigerator was in place for the residents' food brought in by the visitors. * The facility failed to ensure the bins, scoops, spoons, peeler, can opener, and microwave were clean. * The facility failed to air dry the scoops before storing in the storage bin. * The facility failed to ensure the cutting boards were kept in a sanitary condition. These failures had the potential to cause foodborne illnesses in a medically vulnerable resident population who consumed food prepared from the kitchen. Findings: Review of the facility's Diet Type Report dated 4/4/25, showed 42 of 43 residents residing in the facility received foods prepared in the kitchen. 1. Review of the facility's P&P titled Labeling and Dating…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-07 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to develop the plan of care to reflect the individual care needs for one of 13 final sampled residents (Resident 25). * The facility failed to develop a care plan problem to address Resident 25's spinal precautions and use of LSO brace while out of bed. This failure posed the risk of not providing appropriate, consistent, or individualized care to the resident. Findings: Medical record review of Resident 25 was initiated on 4/2/25. Resident 25 was admitted to the facility on [DATE]. Review of Resident 25's H&P examination dated 3/31/25, showed one of Resident 25's diagnosis was S/P lumbar fusion. Review of Resident 25's PT and OT Evaluation and Treatment notes dated 4/1/25, showed the section for Precaution/Contraindication showing to provide spinal precautions and LSO brace when out of bed. Review of Resident 25's Order Summary Report showed a physician's order dated 4/1/25, for the LSO brace when out of bed. Review of Resident 25's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-07 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to revise the residents' comprehensive care plans to address the use of side rails for three of four final sampled residents (Residents 16, 17, and 339) reviewed for the side rail use. * The facility failed to ensure the plan of care for Residents 16, 17, and 339 addressing the use of the side rails were revised to show the accurate least restrictive interventions prior to the use of side rails. The residents' plan of care showed the grab rails and quarter-sized rails were used as the least restrictive interventions prior to the use of the side rails. These failures posed the risk of not providing an individualized care for Residents 16, 17, and 339 related to the use of the side rails. Findings: 1. Medical record review for Resident 16 was initiated on 4/1/25. Resident 16 was readmitted to the facility on [DATE]. Review of Resident 13's Order Summary Report showed a physician's order dated 3/13/25, for the bilateral deluxe assist bed handles up…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-07 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the necessary respiratory care and services were provided to three of 13 final sampled residents (Residents 1, 2, and 19) reviewed for the respiratory care. * The facility failed to ensure Resident 19 received the oxygen as per the physician's order. * The facility failed to ensure Residents 1 and 2 were provided with the No Smoking/Oxygen in Use sign indicating the oxygen use continuously. These failures had the potential to negatively affect the residents' well-being and posed the risk for safety due to the residents' use of the oxygen continuously. Findings: 1. Medical record review for Resident 19 was initiated on 4/1/25. Resident 19 was admitted to the facility on [DATE]. Review of Resident 19's H&P examination dated 1/10/25, showed Resident 19 had the capacity to understand and make decisions. Review of Resident 19's Order Summary Report dated 4/2/25, showed a physician's order dated 1/14/25, to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-07 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, facility record review, and facility P&P review, the facility failed to ensure the necessary pharmacy services were provided to one of 13 final sampled residents (Resident 25) and the proper accounting and safeguarding was performed to prevent loss, or diversion of the controlled medications. * The facility failed to provide the insulin medication (medication used to lower the blood sugar) to Resident 25 as ordered by the physician. * The facility failed to ensure the Narcotic Shift Count sheets were completely signed by the incoming and outgoing licensed nurses assigned to Medication Cart 1. These failures posed the risk to negatively affect the resident's well-being and loss or diversion of the controlled medications. Findings: 1. Review of the facility's P&P titled Administering Medications revised 4/2019 showed the individual administering the medication checks the label three (3) times to verify the right resident, right medication, right dosage, right time and right method of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-07 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure two of five final sampled residents (Residents 4 and 26) reviewed for the unnecessary medications were free from the unnecessary psychotropic medications. * The facility failed to ensure Resident 26's quetiapine (antipsychotic medication) order had the necessary diagnoses to treat a specific condition. * The facility failed to ensure Resident 4 was monitored for the adverse effects related to the use of the risperidone medication (antipsychotic medication). These failures had the potential for Residents 4 and 26 to receive the unnecessary psychotropic medications and negatively affect the residents health. Findings: 1. Review of the facility's P&P titled Psychotropic Medication Use dated July 2022 showed the residents are not prescribed the psychotropic medication unless this medication is determined to be necessary to treat a specific condition that is diagnosed and documented in the medical record. Medical record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-07 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the medication error rate was below 5%. The facility's medication error rate was 22.58%. Two of two licensed nurses (LVNs 1 and 2) were observed to have made the errors during the medication administration. * LVN 2 failed to ensure the correct medications were administered to Resident 591 as per the physician's orders. * LVN 1 failed to ensure the education provided for not chewing the extended release medications for Residents 19 and 29. Additionally, LVN 1 failed to assess or ask Residents 19 and 29 if they had any signs or symptoms of bleeding or bruise. These failures had the potential to negatively affect the residents' health conditions. Findings: 1. On 4/2/25 at 0809 hours, during the medication administration observation, LVN 2 administered the following medications to Resident 591 orally: - Metformin (antidiabetic)1000 mg one tablet - Oyster Calcium (supplement) 500 mg with Vitamin D 10 mcg one…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-07 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and facility P&P review, the facility failed to ensure the medications were stored in a safe and secure manner. * The facility failed to the medications were properly stored in the location where they could not be accessible by the non-licensed staff. * The facility failed to ensure Medication Cart 1 was locked when not in use. These failures had the potential for unauthorized persons to have access to locked medications. Findings: Review of the facility's P&P titled Storage of Medications, revised 11/2020 showed the facility stores all the drugs and biologicals in a safe, secure and orderly manner. The drugs and biologicals used in the facility are stored in locked compartments under proper temperature, light and humidity controls. Only the person authorized to prepare and administer medications have access to locked medications. Compartments (including, but not limited to, drawers, cabinets, rooms, refrigerators , carts and boxes) containing drugs and biologicals are locked when not in use. 1. On 4/02/25 at 1355 hours, an interview and concurrent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-07 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, facility document review, and facility P&P review, the facility failed to ensure the residents' medical records were complete and accurate for six of 13 final sampled residents (Residents 16, 17, 25, 28, 29, and 339) and two nonsampled residents (Residents 640 and 641). * The facility failed to ensure the signatures on the informed consent for the buspirone (antianxiety medication) medication for Resident 16 matched the printed names on the consent form. Additionally, Resident 16's MAR entries failed to show the job designation of the staff signing. * The facility failed to ensure the MAR entries showed the job designation of the staff signing the MAR for Residents 17, and 339. * The facility failed to ensure Resident 28's medication administrations, treatments, and monitorings were documented in the MAR after it was administered or provided. Additionally, the consent to treat and consent for the use lorazepam (antianxiety medication) was incomplete. * The facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-07 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, facility document review, and facility P&P review, the facility failed to ensure the infection control practices were maintained. * The facility failed to accurately classify which residents met the McGeer's Criteria in the infection control surveillance. This failure posed the risk of inaccurately identifying if the residents met the criteria for true infections and appropriate antibiotic use. * The facility failed to implement the neutropenic precautions for Resident 17. Fresh flowers were observed at bedside, the door was not kept closed, and the IP was observed entering the room without a mask. * The facility failed to ensure the enhanced barrier precautions for Resident 591 were observed. * The sink in Medication Room A was not clean. These failures posed the risk of potential transmission of communicable diseases to other residents in the facility. Findings: 1. According to the CDC, unnecessary antibiotic use promotes development of antibiotic-resistant bacteria. Every time a person…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-07 · tag F0908 — failed to keep essential equipment working — isolated
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and facility P&P review, the facility failed to ensure the equipment was maintained in a safe and operable manner. * The sink faucet in Medication Room A was leaking. * The facility failed to ensure the ice machine in the main kitchen was cleaned and sanitized as per the manufacturer's specifications. * The facility failed to ensure there was no ice build-up in the walk-in freezer in the main kitchen, the freezer in the satellite kitchen, and the freezer of the refrigerator used for residents' food brought from outside source. * The facility failed to ensure the thermometer used in the satellite kitchen was calibrated properly. These failures had the potential for the equipment to not function in the way it was intended. Findings: 1. Review of the facility's P&P titled Maintenance Service revised 12/2009 showed the maintenance department is responsible for maintaining the buildings, grounds and equipment in a safe and operable manner at all times. Maintaining the heat/cooling system, plumbing fixtures, wiring, etc., in good working order. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-07 · tag F0909 — failed to maintain a comfortable temperature — isolated
    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to ensure the residents' beds were inspected and the entrapment assessments were conducted when identifying areas of possible entrapment with the use of bed rails for two of four final sampled residents (Residents 26 and 339) investigated related to the use of side rails. These failures had the potential to negatively impact the residents resulting in possible entrapment, serious injury, and death. Findings: 1. According to the Hospital Bed System Dimensional and Assessment Guidance to Reduce Entrapment, the term entrapment describes an event in which a patient/resident is caught, trapped, or entangled in the space in or about the bed rail, mattress, or hospital bed frame. Patient entrapments may result in deaths and serious injuries. These entrapment events have occurred in openings within the bed rails, between the bed rails and mattresses, under bed rails, between split rails, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-04 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review and facility P&P review, the facility failed to develop a plan of care to reflect the individual care needs for one of two sampled residents (Resident 1). * The facility failed to develop the care plan problem and interventions to address Resident 1's behavior of getting up from the wheelchair. This posed the risk of not providing appropriate, consistent, and individualized care to the resident. Findings: Review of the facility's P&P titled Care Plans, Comprehensive Person-Centered revised 12/2016 showed for a comprehensive, person-centered care plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs is developed and implemented for each resident. The care plan interventions are derived from a thorough analysis of the information gathered as part of the comprehensive assessment. Medical record review for Resident 1 was initiated on 3/4/25. Resident 1 was originally admitted to the facility on [DATE], and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-26 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and facility P&P review, the facility failed to ensure the sanitary requirements were met in the kitchen as evidenced by: * The facility failed to ensure proper hand hygiene were practiced by the dietary staff in the satellite kitchen. * The facility failed to ensure hair and beard restraint were worn by a non-dietary personnel inside the main kitchen. * The facility failed to ensure the meat thawing in the refrigerator in the main kitchen was labeled with the use-by date, and the date when the meat was pulled from the freezer. * The facility failed to ensure the proper labeling and dating of the food items in the main kitchen and satellite kitchen. * The facility failed to ensure the proper labeling and dating of the foods in refrigerator was in placed for the residents' food brought in by visitors. In addition, the facility failed to ensure the food items were discarded after a resident has been discharged . * The facility failed to ensure the expired food items in the main kitchen were discarded. * The facility failed to ensure the plates, storage…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-26 · tag F0908 — failed to keep essential equipment working — pattern
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and facility document review, the facility failed to maintain the essential kitchen equipment in safe operating condition. * The facility failed to ensure the dish machine in the satellite kitchen was working. * The facility failed to ensure the sink in the main kitchen was not leaking. * The facility failed to ensure there was no ice buildup and brownish stain in the freezer of the refrigerator used to store residents' food brought in by the visitors. These failures had the potential for the equipment to not function in the way it was intended, which could cause food borne illnesses for the residents. Findings: Review of the facility's Diet Type Report dated 1/24/24, showed 30 of the 34 residents residing in the facility received foods prepared in the kitchen. According to USDA Food Code 2022, Section 4-501.11, Good Repair and Proper Adjustment, showed the proper maintenance of equipment to manufacturer specifications helps ensure that it will continue to operate as designed. Failure to properly maintain equipment could lead to violations of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-26 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to ensure one of 13 final sampled residents (Resident 330) was informed in advance of the proposed treatment regarding the use of psychotropic medications (medications affecting brain activity). * The facility failed to ensure the informed consent was obtained from Resident 330's responsible party before administering sertraline (antidepressant medication) to Resident 330. This failure had the potential to compromise the right of the resident or her responsible party (person designated to make decisions on behalf of the resident) to be fully informed regarding the medication and its potential side effects. Findings: Medical record review for Resident 330 was initiated on 1/23/24. Resident 330 was readmitted to the facility on [DATE]. Review of Resident 330's History and Physical examination dated 1/15/24, showed Resident 330 had no capacity to understand and make decisions. Review of the Order Summary Report showed a physician's order dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-26 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide the reasonable accommodation to meet the needs of one of 13 final sampled residents (Resident 8). * The facility failed to ensure the call light for Residents 8 was within the resident's reach. This had the potential for the resident to not be able to call for assisstance when needed. Finding: Review of the facility's P&P titled Answering Call Light revised September 2022 showed the facility should ensure the call light is accessible to the resident when in bed, from the toilet, from the shower, from the shower or bathing facility & from the floor. During the initial tour of the facility on 1/23/24 at 1047 hours, Resident 8 was observed lying in her bed, awake, with the call light hanging on a metal rod on the right side of the head of bed. Medical record review for Resident 8 was initiated on 1/23/24. Resident 8 was admitted to the facility on [DATE]. Review of Resident 8's History and Physical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-26 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure the residents' advance directives were part of their medical records for three of 13 final sampled residents (Residents 19, 25, and 429). This failure had the potential for the residents' wishes for provisions of health care not being followed. Findings: Review of the facility's P&P titled ADM- Advanced Directives dated 9/1/22, showed upon admission, the facility will ask the resident or the resident's representative if they have an Advance Directive, and copies are obtained and maintained in the residents' medical record. 1. Medical record review for Resident 429 was initiated on 1/23/24. Resident 429 was admitted to the facility on [DATE]. Further review of Resident 429's medical record failed to show a POLST and if the resident had an advance directive. Review of Resident 429's Generations Care Conference -V3 dated 1/17/23, the section for advance directive was incomplete. On 1/24/24, at 1009 hours, an interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-26 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure the timely notification of changes for one of 13 final sampled residents (Resident 16). * The facility failed to notify the physician, RD, and resident responsible party for the resident's weight changes. This failure had the potential for a delay of the interventions to prevent further weight loss/gain. Findings: Review of the facility's P&P Weight Assessment and Intervention dated 12/1/22, showed the following: - A weight change of 5% or more since prior weight assessment will be rechecked the next day, and if verified, nursing will immediately notify the dietitian. - Unless notified of a significant weight change (5% weight loss in a one month period; greater than 5% is severe weight loss.) Review of the facility's P&P Change in a Resident's Condition or Status revised 2/2021 showed the facility promptly notifies the resident's physician and responsible party of changes in the resident's medical status, including…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-26 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure the baseline care plans related to the fall risk was developed for one of 13 final sampled residents (Resident 379). This failure had the potential for the resident to not receive the necessary care and services in accordance with their care needs. Findings: Review of the facility's P&P titled Baseline Care Plans for New Residents dated 6/22 showed the baseline care plans should be completed upon admission based on the resident's individual needs. Medical record review for Resident 379 was initiated on 1/24/24. Resident 379 was admitted to the facility on [DATE]. Review of Resident 379's Order Summary Report for January 2024 showed a physician's order dated 1/22/24, to place the bilateral floor mats to prevent and/or minimize further injury from fall, and another physician's order for Joerns deluxe assist handle (a assistive device attached to the resident's bedframe to assist with mobility) times two for better…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-26 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to develop the comprehensive care plans to reflect the individual care needs for three of 13 final sampled residents (Resident 25, 330, and 679) when: * The facility failed to develop a comprehensive care plan for Resident 25's use of Risperdal (a medication used to treat a number of mental health disorders including psychosis.) and sertraline hcl (a medication used to treat certain mood disorders such as depression.) * The facility failed to develop a care plan problem to address Resident 330's use of sertraline hcl. * The facility failed to develop a care plan problem to address the PVR monitoring for Resident 679. These failures posed the risk of not providing the appropriate, consistent, and individualized care to the residents. Findings: 1. Review of the facility's P&P titled Care Plans, Comprehensive Person-Centered revised March 2022 showed the comprehensive, person-care plan that includes measurable objectives and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-26 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to provide the services to attain or maintain the highest practicable well-being for three of 13 final sampled residents (Residents 8, 9, and 679). * Resident 9 was administered olmesartan medoxomil (medication to treat high blood pressure) and metoprolol (medication to treat high blood pressure) when Resident 9's systolic blood pressure was below the parameter prescribed by the physician. * The facility failed to continue to monitor and document assessment every shift for 72 hours after the change in condition identified for Resident 8. * The facility failed to ensure the physician's orders were followed related to monitoring of Resident 679's urinary output and PVR. These failures had the potential to negartively affect the residents' health condition and well-being. Findings: 1. Medical record review for Resident 9 was initiated on 1/23/24. Resident 9 was admitted to the facility on [DATE]. Review of Resident 9's Order Summary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-26 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to follow the physician's order for the RD consult for one of 13 final sampled residents (Resident 16). * The RD did not review the resident's enteral feeding formula for more concentrated formula as ordered by the physician on 12/25/23, and failed to conduct the RD consultation for weight loss timely as ordered on 1/4/24, for Resident 16. This failure had the potential for a delay or dietary interventions putting the resident at risk of further undesirable outcomes. Findings: Medical record review for Resident 16 was initiated on 1/23/24. Resident 16 was admitted to the facility on [DATE]. Review of Resident 16's History and Physical examination dated 12/4/23, showed the resident was unable to eat food by mouth and received nourishment through their G-tube. a. Review of Resident 16's MAR for December 2023 showed starting 12/7/23, Resident 16 received Glucerna 1.2 (an enteral feeding formula) via G-tube to run at 70 ml/hr for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-26 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide the necessary enteral tube care and services for two of 13 final samples residents (Residents 16 and 629). * The facility failed to ensure Resident 629's J-tube placement was verified prior to the administration of medications. * Resident 16's enteral formula bottle was left at bedside after being opened. These failures posed the risk for developing complications related to enteral feeding. Findings: Review of the facility's P&P titled Administering Medications through an Enteral Tube revised 11/2018 showed steps in the procedure to verify placement of feeding tube prior to the administration of medication through enteral tube. On 1/23/24 at 1045 hours, an observation of medication administration was conducted with LVN 1. LVN 1 was observed to have instilled 15-20 cc of air through Resident 629's J-tube, without use a stethoscope . LVN 1 did not verify the placement of the J-tube prior to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-26 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure one of 13 final sampled residents (Residents 429) received the appropriate care for peripheral intravenous catheter. * The facility failed to ensure Residents 429's IV site was assessed and monitored as per the facility's P&P. This failure posed the risk for a delay in identify and provide necessary care if the resident developed complications such as catheter-related infections. Findings: Review of the facility's P&P titled Administering Medications by IV Push revised 3/2022 showed assessment, inspect intravenous catheter site and system for signs of complications. On 01/23/24 at 0833 hours, an IV medication administration observation with RN 1 was conducted. RN 1 was observed cleansing Resident 429's IV port with alcohol wipes then proceeded with administering ceftriaxone (an antibiotic) 1 gm via IV pump. Medical record review for Resident 429 was initiated on 1/23/24. Resident was admitted to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-26 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the respiratory services were provided as ordered for three of 13 final sampled residents (Residents 330, 429, and 629). * The facility failed to ensure Resident 330 received continuous oxygen via nasal cannula as per the physician's order. * Resident 429's physician's order for oxygen failed to show if the order was continuous or PRN. * Resident 629's nasal cannula was found in the floor and physician's order for oxygen failed to show if the order was continuous or as needed. These failures had the potential for these residents to not receive appropriate respiratory care and increase risks of infection. Findings: Review of the facility's P&P titled Oxygen Administration revised dated 10/2010 showed to verify there is a physician's order for this procedure and review the physician's orders of facility protocol for oxygen administration. 1. On 1/24/24 at 1044 hours, 1/25/24 at 0945 hours, and 1/26/24 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-26 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to complete the entrapment assessments, obtain the physician's orders, and an informed consents prior to the use of side rails for five of 13 final sampled residents (Residents 9, 25, 330, 379, and 629). These failures had the potential to put the residents at risk for serious injuries. Findings: Review of the facility's P&P titled Bed Rails, Side Rails dated 4/12/21, showed the resident's assessment must include an evaluation of the alternatives that were attempted prior to the installation or use of a bed rail and how these alternatives failed to meet the resident's assessed needs. The resident assessment must also assess the resident's risk from using bed rails. The resident assessment should assess the resident's risk of entrapment between the mattress and bed rail or in the bed rail itself. Informed consent from the resident or resident representative must be obtained after appropriate alternative have been…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-26 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide the pharmaceutical services for one of 13 final sampled residents (Resident 629) and one nonsampled resident (Resident 23) to meet the needs of each resident as evidenced by: * The facility failed to ensure the medications were administered as ordered to Resident 629. * The facility failed to ensure the controlled drug, hydrocodone-acetaminophen 10 mg-325 mg tablet,signed out from the controlled drug record were documented as administered on the MAR for Resident 23 * The facility failed to ensure the disposed medications were destructed and mixed with undesirable substance or a medication destroyer chemical. These failures had the potential for poor health outcomes to the residents and controlled medications diversion. Findings: 1. On 1/23/24 at 0903 hours, medication administration observation was conducted with LVN 1. LVN 1 was observed administering one medication via J-Tube to Resident 629.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-26 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure one of 13 final sampled residents (Resident 25) was provided the management for the use of psychotropic medications (medications that affect the mind, emotions, and behavior). * The facility failed to ensure non-pharmacological approaches to care were provided for Resident 25 while receiving risperidone (Risperdal, a medicine that helps with symptoms of some mental health conditions where someone may see, hear, or feel things that are not there or believe things that are not true or you feel unusually suspicious) and sertraline (Zoloft, a medication used to treat depression). This failure had the potential to cause harm to Resident 25. Findings: Review of facility's P&P titled Use of Psychotropic Medication dated 5/23/23, showed the residents who use psychotropic drugs shall receive non-pharmacological interventions to facilitate reduction or discontinuation of the psychotropic drugs. Medical record review for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-26 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility document review, the facility failed to ensure the medication error rate was below 5%. The facility's medication rate was 18.52%. Two of two licensed nurses (LVNs 1 and 3) observed administering the medications was found to have errors while administering the medications to four nonsampled residents (Resident 14, 17, 23, and 630). * The facility failed to ensure Resident 17 received the prescribed eye drops in accordance with the facility's P&P. * The facility failed to ensure Resident 14's inhalation medication was administered in accordance with the facility's P&P. *The facility failed to ensure Resident 25's hydroxychloroquine (a medication used to treat discoid lupus erythematosus (a chronic inflammatory condition of the skin) was given with food or meal. * The facility failed to ensure Resident 630's blood pressure was obtained just before giving the medications to control the blood pressure. * The facility failed to ensure Resident 630's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-26 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and facility P&P review, the facility failed to ensure the medications were properly stored and labeled. * The facility failed to ensure the discontinued medication was locked and not left unattended on top of the medication cart. * The facility failed to monitor the temperature of the resident's refrigerator in the medication room. * The facility failed to appropriately label multiple ointments with open date, dispose of the prescription ointments such as triamcinolone and mupirocin, dispose of the expired solutions, and maintain cleanliness of the treatment cart. * The facility failed to dispose opened sterile packages for IV therapy such as IV holder or lock and transparent dressing from the IV cart. * The facility failed to appropriately label the bottle of the iron tablets (supplement) and eye medication drops with open date. * The facility failed to dispose of the insulin pen beyond the used by date. * The facility failed to store the external and internal medications separately. These failures had the potential to negatively impact the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-26 · tag F0802 — failed to prepare enough nourishing food — isolated
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, facility document review, and the facility P&P review, the facility failed to ensure the kitchen staff had the appropriate skill set to safely perform the daily operation of the Food and Nutrition Services Department. * Dietary Aides 1 and 2 were unable to demonstrate the thermometer calibration procedure. * Dietary Aide 1 used the wrong strip to test the chemical concentration measured in parts per million of quaternary sanitizing solution used to sanitize food contact surfaces, and to test the chlorine concentration of the dish machine. * Dietary Aide 2 was unable to correctly describe how to manually wash dishes. These failures had the potential to lead to foodborne illnesses in a highly susceptible population of residents who received food prepared in the kitchen. Findings: Review of the facility's Diet Type Report dated 1/24/24, showed 30 of the 34 residents residing in the facility received foods prepared in the kitchen. Review of the facility's P&P titled Operation and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-26 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. On 1/23/24 at 1240 hours, a concurrent meal observation and interview was conducted with Resident 632 in his room. Resident 632 complained his meal tray was missing some of the food he ordered, and he received a food he did not order. Resident 632's meal ticket showed cob salad, cucumbers, fruit x3, and ice cream x3 marked off. Resident 632's meal tray was observed with missing cobb salad, cucumbers, fruit x3, and ice cream x3 and there was a light orange pureed food in a small bowl that was not listed in the meal ticket. The Culinary Director came to the room and verified there were missing food listed in the meal ticket and there was a pureed food which was a butterscotch pudding in the tray that was not listed. Medical record review for Resident 632 was initiated on 1/23/24. Resident 632 was admitted to the facility on [DATE]. Review of Resident 632's H&P examination dated 12/27/23, showed Resident 632 had the capacity to understand and make his own decisions. On 01/25/24 at 0930 hours, an interview was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-26 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility document review, the facility failed to ensure the food preferences were honored for one of 13 final sampled residents (Resident 9). * Resident 329's tray card showed the resident preferred chef salad and cranberry juice. However, this was not served to the resident. This had the potential to negatively impact the resident's well-being. Findings: On 1/23/24 at 1230 hours, during the dining observation, Resident 329 was observed with a mixed green salad, ravioli with cream sauce, and steamed spinach on her tray. Resident 329 stated she preferred chef salad and a cranberry juice as per tray card. On 1/23/24 at 1235 hours, Dietary Aide 1 verified Resident 329 was not served chef salad and cranberry juice as per the resident's tray card. Medical record review for Resident 9 was initiated on 1/23/24. Resident 329 was admitted to the facility on [DATE]. Review of Resident 9's Selection Sheet dated 1/25/24, showed Resident 329's preferred cranberry…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-26 · tag F0813 — isolated
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and facility P&P review, the facility failed to follow their policy to ensure foods brought into the facility for residents by visitors were properly stored and safely consumed. * The facility failed to ensure the nursing staff were trained on properly labeling the food items brought in by the visitors for the residents. This failure had the potential for unsafe food handling. Findings: Review of the facility's P&P titled Food Brought in by Family dated 8/27/21, showed the following: - Family members and visitors are requested to inform nursing staff of their desire to bring food into the facility; - Nursing staff will provide family/ visitors who wish to bring foods to the facility with a copy of this policy. Residents will also be provided a copy in a language and format they can understand; and - All personnel involved in preparing, handling, serving or assisting the resident with meals or snacks will be trained in safe food handling practices. On 1/23/24 at 0834 hours, an inspection of the refrigerator used for the residents' food brought in from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-26 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review and facility P&P, the facility failed to ensure the complete and accurate medical records for six of 13 final sampled residents (Residents 16, 19, 24, 25, 330, and 430) and one nonsampled resident (Resident 24). *Resident 24's insulin was documented incorrectly as being administered in their axilla for 13 instances. *Resident 16's insulin was documented incorrectly as being administered in their axilla for seven instances. In addition, Resident 16's Care Conference assessment was not completed timely. *Resident 25's insulin was documented incorrectly as being administered in their axilla for three instances. *Resident 19's insulin was documented incorrectly as being administered in their axilla for two instances. In addition, Resident 19's Care Conference assessment was not completed timely. *Resident 330's insulin was documented incorrectly as being administered in their axilla for one instance. *Resident 429's and 430's Care Conference assessments were incomplete. * Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-26 · tag F0867 — failed to act on quality-improvement findings — isolated
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and facility document review, the facility failed to implement their POC dated 2/6/23. There was no documentation to show the facility was monitoring the results of audits to the QAPI committee meetings to identify if they had achieved compliance threshold of 100% for repeated deficient practice cited at F695 in accordance with their POC for recertification survey dated 2/6/23. This failure had the potential to affect the quality of care for all the residents in the facility. Findings: On 1/26/24 at 1304 hours, an interview and concurrent facility document review was conducted with the Administrator and DON. Review of the POC submitted by the facility to the CDPH, L&C Program for the recertification survey completed on 2/6/23, showed the deficient practice cited at F695 related to oxygen order not indicating whether the oxygen should be continuous or as needed. The POC included the following: * Medical Records, RN Supervisor, the DON and/or designee will monitor daily all oxygen administration orders. * Findings will be discussed and reviewed daily during stand-up…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-26 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, facility document review, and facility P&P, the facility failed to ensure an appropriate infection control practices for one of 13 final sampled residents (Resident 429), two nonsampled residents (Residents 630 and 633) and in the facility laundry service area. * The facility failed to follow appropriate transmission-based precautions for Resident 429. * The facility failed to ensure the staff implemented handwashing with soap and water after caring for Resident 429 who was on contact isolation for C. Difficile to care for another resident. * The facility failed to ensure equipment used for Resident 429 who was infected with C. Difficle were appropriately disinfected. * The bedpans and basins for Residents 630 and 633 in a double bed room were not labelled. * The facility failed to ensure Resident 679's urinary drainage bag was kept off the floor. * The facility failed to ensure the employee's personal belongings were not in the clean linen folding area. These failures had the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-26 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, facility document review, and facility P&P review, the facility failed to monitor and address the use of antibiotic to identify if the resident's condition did or did not meet the McGeer's criteria (a set of specific definitions to identify true infections in long term nursing facilities) for four of 12 nonsampled residents (Residents 11, 13, 634, and 635). The facility failed to complete the criteria for indication of antibiotic use for Residents 11, 13, 634, and 635. In addtion, Resident 13's antibiotic order was not clarified with the physician regarding the stop date. These failures had the potential to negatively impact the residents' well-being. Findings: Review of the facility's P&P titled Infection Control 10-Antibiotic Stewardship dated 7/28/23, showed Infection Preventionist to utilize expertise and data to inform strategies to improve antibiotic use to include tracking of antibiotics starts, monitoring adherence to evidence-based published criteria during…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-26 · tag F0909 — failed to maintain a comfortable temperature — isolated
    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to ensure the residents' bed were inspected, entrapment assessments were completed, and with the record of the bed inspection when identifying areas of possible entrapment with the use of bed rails for four of 13 final sampled residents (Residents 9, 25, 330, and 379). These failures had the potential to negatively impact the residents resulting in possible entrapment, serious injury, and death. Findings: According to the Hospital Bed System Dimensional and Assessment Guidance to Reduce Entrapment, the term entrapment describes an event in which a patient/resident is caught, trapped, or entangled in the space in or about the bed rail, mattress, or hospital bed frame. Patient entrapments may result in deaths and serious injuries. These entrapment events have occurred in openings within the bed rails, between the bed rails and mattresses, under bed rails, between split rails, and between…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-26 · tag F0925 — failed to control pests — isolated
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, facility document review, and facility P&P review, the facility failed to maintain the effective pest control program to prevent the presence of gnats in the main kitchen and the satellite kitchen. This failure had the potential to lead to food-borne illnesses (illnesses caused by food contaminated with bacteria, viruses, parasites or toxins) to the residents who eat food prepared in the kitchen. Findings: Review of the facility's Diet Type Report dated 1/24/24, showed 30 of the 34 residents residing in the facility received foods prepared in the kitchen. According to the USDA Food Code 2022, 6-501.111 Controlling Pests, showed insects and other pests are capable of transmitting disease to humans by contaminating food and food-contact surfaces. Effective measures must be taken to eliminate their presence in food establishments. Review of the facility's P&P titled Pest Control revised May 2008 showed the facility maintains an ongoing pest control program to ensure that the building is kept free of insects and rodents. On 1/24/24 at 0832 hours, an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2025-04-07 · tag F0577 — pattern
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interview, and facility document review, the facility failed to ensure the most recent Recertification Survey's plan of correction was readily accessible to the residents and public. This failure posed the risk for the residents, their families, and visitors to not be aware of the facility's plan of correction for the last Recertification Survey as the documents were not available to review. Findings: On 4/2/25 at 1107 hours, during the residents' group meeting, five of nine residents stated they did not know where the latest survey results were located and were unaware of their rights to review the survey results. On 4/7/25 at 1000 hours, an interview and concurrent facility document review was conducted with the Administrator. A white binder containing the survey results was observed in the lobby area. The binder included the CMS 2567 from the last recertification survey conducted on 1/26/24. However, the binder did not contain the a copy of the Plan of Correction. The Administrator verified and acknowledged the findings and stated someone might have removed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2025-04-07 · tag F0813 — pattern
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and facility P&P review, the facility failed to implement the P&P to ensure proper storage of food brought in by family members. * An unlabeled and undated bag of cereal was observed on Resident 29's bedside table. This failure had the potential to result in foodborne illnesses in a highly susceptible resident population. Findings: Review of the facility's P&P titled Foods Brought by Family or Visitors dated 3/2022 showed the food brought by family or visitors and left with the resident to consume later must be labeled and stored in a manner that clearly distinguishes it from facility-prepared food. Non-perishable foods must be stored in resealable containers with tightly fitting lids. Medical record review for Resident 29 was initiated on 4/1/25. Resident 29 was admitted to the facility on [DATE]. On 4/2/25 at 0900 hours, an observation and concurrent interview was conducted with LVN 1. There was an undated and unlabeled resealable, transparant plastic bag of dry cereal stored…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2024-01-26 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and medical record review, the facility failed to ensure the comprehensive plans of care for one of 13 final sampled residents (Resident 25) were revised to reflect the residents' current care needs and interventions. * The facility failed to revise the comprehensive plan of care for Resident 25's diagnosis of dementia (a memory impairment and disruption of thought process that impacts a person's ability to perform daily activities). This posed the risk of not providing the resident with individualized and person-centered care. Findings: Medical record review for Resident 25 was initiated on 1/24/24. Resident 25 was admitted tot the facility on 12/28/23, with a diagnosis of dementia. Review of Resident 25's History and Physical examination dated 12/29/23, showed Resident 25 was admitted to the facility for dementia and had no capacity to understand and make decisions. Review of Resident 25's Order Summary Report dated 1/24/24, showed a physician's order dated 12/28/23, to administer donepezil Hcl (medication used to treat dementia) 5 mg one tablet by mouth at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2024-01-26 · tag F0814 — failed to dispose of garbage properly — pattern
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and facility P&P review, the facility failed to dispose and store trash in a sanitary manner. * The facility's two of four trash dumpsters' lids were not fully closed. One dumpster lid was fully open and another dumpster was observed overflowing with garbage, which prevented the dumpster lid to be fully closed. This failure had the potential to harbor pests. Findings: According to the US Food Code 2022 5-501.113, Covering Receptacles, showed receptacles and waste handling units for refuse, recyclables, and returnable shall be kept covered with tight-fitting lids. Review of the facility's P&P titled Food-Related Garbage and Refuse Disposal revised 10/2017 showed the outside dumpsters provided by the garbage pickup services will be kept closed and free of surrounding litter. On 1/24/24 at 1348 hours, an observation of trash disposal and concurrent interview with the Plant Operations Director. The lids of the two of four dumpsters were observed opened. One dumpster lid was fully open and another dumpster was observed overflowing with garbage, which…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$4,368 in federal fines across 1 penalty.

  • $4,368 — penalty dated 2023-12-26

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to BAYSHIRE SENIOR COMMUNITIES — 7 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 4 of 53.7+0.3 vs chain
Health inspection 3 of 53.3-0.3 vs chain
Staffing 4 of 52.9+1.1 vs chain
Quality measures 5 of 54.1+0.9 vs chain
The other 6 homes this chain runs (chain average 3.7★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
BAYSHIRE CONTINUING CARE LLCOrganizationINDIRECT OWNERSHIP INTERESTsince 04/01/2024
GOLDEN STATE CARE HOLDINGS LLCOrganizationINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 04/01/2024
SKILLED YORBA LINDA LLCOrganizationINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 04/01/2024
KIRBY, SCOTTIndividualINDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/01/2024
COLEMAN, CHADIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROLsince 01/30/2023
PARROTT, JASONIndividualMANAGING CONTROL - GOVERNING BODY; ADP OF THE SNFsince 01/30/2023
MORRIS, AUSTINIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2024
BAYSHIRE LLCOrganizationADP OF THE SNFsince 04/01/2024
AZZAM, SAMIRIndividualADP OF THE SNFsince 04/01/2024
ITCHON, VANESSAIndividualADP OF THE SNFsince 06/10/2024

CMS files one row per role, so the 17 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$4.6M
Net patient revenuemost recent cost report
-25.6%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 0%Medicare 53%Other / private 47%

A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$779per resident / day
operating cost
$23,685per month
≈ monthly operating cost
$620per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

CMS lists this home as Medicare-certified only — it is not Medicaid-certified, so it generally cannot accept Medicaid as payment for a long-term stay. That makes it one of roughly 545 homes nationally where a Medicaid-funded placement is not an option. If you expect to rely on Medicaid, ask the home directly before you tour, and see the California Medicaid page for homes that do.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 555768. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-15, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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