Santa Fe Post-Acute
247 E. Bobier Drive, Vista, CA 92084 · For profit - Limited Liability company · 187 certified beds · (760) 945-3033 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has a citation for mishandling residents’ money or property (F0567)
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (48) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $64,269 in federal fines (most recent 2025-09-04)
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 7.4% | 10.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 6.3% | 4.0% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.1% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 1.1% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 5.7% | 7.3% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 3.6% | 1.6% | 3.3% | typical |
| Long-stay residents whose ability to walk worsened | 8.8% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 30.9% | 13.7% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 93.5% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.4% | 4.3% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 12.7% | 10.2% | 21.2% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 19.1% | 12.0% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 0.5% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 79.8% | 93.2% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 26.8% | 23.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 13.8% | 11.2% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.00 | 2.25 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 3.29 | 1.57 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
36.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 46 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 62.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 45 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.15 therapist hours per resident per day in 2026Q1 — more than 13% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 21% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 36.1%CMS range 24.5–51.3 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.4%CMS range 6.3–15.5 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 62.2% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 60.0% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 62.2% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.4% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.4% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.9%CMS range 3.2–12.2 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.05 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 187 beds and averages 178.0 residents a day — about 95% occupied, or roughly 9 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.78 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.30 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.46 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.60 hrs/resident/day on weekends vs 3.85 on weekdays — 7% thinner on weekends. RN hours go from 0.32 to 0.24 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
48 citations, most serious first. The 13 most serious are shown; the remaining 35 are one tap away and print in full.
- Immediate jeopardy · K2023-09-21 · tag F0741 — failed to have staff trained for behavioral health — patternEnsure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure staff working on the facility's behavioral health unit (BHU, an area of the building that housed residents with mental and psychosocial disorders [syndromes characterized by a clinically significant disturbance in an individual's cognition, emotion regulation, or behavior]) had appropriate training, skill sets, and competencies (measurable pattern of knowledge, skills, abilities, and behaviors, and other characteristics in order to perform occupational functions successfully) to provide appropriate care to the 54 residents on the BHU with mental and psychosocial disorders, and residents experiencing suicidal ideation (SI- thoughts of self-harm and/or the killing oneself). In addition, the facility failed to have a system in place wherein staff were knowledgeable to respond immediately and efficiently to behavioral emergencies/crisis (when a resident was posing a danger to self and/or others). As a result: 1. Resident 1 verbalized…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2023-09-21 · tag F0740 — failed to provide behavioral / mental-health care — isolatedEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the necessary behavioral healthcare and services were provided to one of three residents (Resident 1) who was diagnosed with mental disorders (a syndrome characterized by a clinically significant disturbance in an individual's cognition, emotion regulation, or behavior) when: 1. Resident 1's mental disorders and history of suicidal ideation (SI, thoughts of self-harm or of killing oneself), identified upon admission, were care planned with resident-specific interventions to include providing an environment free of items that could be used to inflict self-harm. 2. A written care plan to address Resident 1's depression (a mood disorder that caused persistent feelings of sadness, hopelessness, and loss of interest) was developed after the resident's Minimum Data Set Assessment (MDS, a comprehensive assessment) was completed to indicate the resident was showing signs/symptoms of depression. 3. Resident 1's verbalizations and increased frequency of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-09-21 · tag F0838 — failed to assess facility resources and resident needs — isolatedConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility's Facility Assessment (determines the resources and training necessary to care for residents competently during the day-to-day operations) failed to: 1. Thoroughly assess its resident population and its ability to provide care for residents with suicidal ideation (SI, thoughts of self-harm or of killing oneself). 2. Evaluate and identify the needs of the resident in the behavioral health unit (BHU- section of the facility's building designated for residents with mental disorders [syndromes characterized by a clinically significant disturbance in an individual's cognition, emotion regulation, or behavior] and memory care issues) located in Station 2 and the provision of behavioral health services to residents with suicidal ideation (SI, thoughts of self-harm or of killing oneself), mental and psychosocial disorders, and Patch program residents (county funded program aiming to provide specialized care for residents with mental disorders). 3. Evaluate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide adequate monitoring and supervision to a known high-risk resident (1) for elopement (an unsupervised, undetected, and unauthorized departure from the facility). As a result, Resident 1 left the facility unnoticed through the room window for the second time. This failure exposed Resident 1 to potential harm, including cold weather environmental exposure, physical injuries from accidents, and medical emergencies. Findings: Resident 1 was admitted to the facility on [DATE] in the secured unit, with diagnoses including major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest), bipolar disorder (a mental health condition that causes extreme mood swings), opioid dependence ( uncontrollable need to use drugs such as prescription pain relievers, heroin, or fentanyl) ,and alcohol dependence ( uncontrollable need to drink alcohol) , per the facility's admission record. A review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide adequate supervision and monitoring for one resident (1) who was a known high risk for elopement (an unsupervised, undetected, and unauthorized departure from the facility). As a result, Resident 1 left the facility unnoticed and was gone for seven days. This failure had the potential harm for Resident 1 from environmental exposure from cold weather, physical injuries from accidents, and medical emergencies. Findings: Resident 1 was admitted to the facility on [DATE] with diagnoses including schizoaffective disorder, bipolar type (mental health condition that is marked by a mix of schizophrenia (a severe mental disorder affecting a person's thoughts, feelings, and behavior, often leading to a disconnection with reality) symptoms, such as hallucinations (a false or distorted perception of sensory experiences- seeing, hearing, smelling, tasting, or feeling things that are not present), delusions (false belief that is not based in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-04 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not accurately assess and code the Minimum Data Set (MDS-Federally required assessment) for one of three residents (Resident 1) reviewed for pressure ulcers (localized, pressure-related damage to the skin and/or underlying tissue usually over a bony prominence). As a result, Resident 1's MDS was sent to the federal database with inaccurate information about Resident 1's health status.Cross-Reference F686Findings:A review of Resident 2's admission Record indicated Resident 2 was admitted to the facility on [DATE] and discharged to the hospital on 8/13/25 with diagnoses which included a history of Paroxysmal Atrial Fibrillation (describes a fast, irregular heartbeat that only lasts a few hours or days).On 8/19/25 at 12:43 P.M., a review of Resident 2's records titled, admission initial skin assessment (AISA), dated 5/13/25 was conducted. The AISA indicated no pressure ulcers was identified on admission with .no history of skin conditions/issues.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-04 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assess, stage, and provide timely wound care interventions for pressure ulcers (localized, pressure-related damage to the skin and/or underlying tissue usually over a bony prominence), for two of three residents (Resident 2 and Resident 3) reviewed when:1. Resident 2's initial admission assessment documented a rash on the sacrum (triangular-shaped bone located at the base of the spine that forms the posterior wall of the pelvis) and was staged later as a Stage II pressure ulcer (Partial-thickness loss of skin, presenting as a shallow open sore or wound) on the sacrum, (one month and three weeks) after admission on [DATE] by a Licensed Nurse and Nurse Practitioner (NP).2. Resident 3's initial admission assessment did not properly identify a stage III pressure ulcer (full-thickness loss of skin. Dead and black tissue may be visible) on the right (R) hip on admission and was later staged by a Nurse Practitioner (NP).As a result, Resident 2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide adequate supervision and ensure timely reporting of an elopement to CDPH (California Department of Public Health) for one of three sampled residents (Resident 1) reviewed during a complaint investigation.This deficient practice placed Resident 1 at risk for serious injury, harm or death due to unsafe wandering, potential exposure to traffic-related injuries, falls, or becoming lost in the community. Findings:A review of Resident 1's admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses which included a history of non-traumatic intracerebral hemorrhage (a type of stroke [brain attack] where bleeding occurs within the brain's tissue not caused by head injury).A record review of Resident 1's minimum data set (MDS - a federally mandated resident assessment tool) dated 8/8/25 indicated, a Brief Interview for Mental Status (BIMS- developed by reviewing the resident's status during the prior…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-19 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record reviews, the facility failed to ensure Resident 1's preference for a female provider was respected. This failure had the potential to cause psychological effect to Resident 1. Findings: A record review of the facility ' s undated admission Record indicated, Resident 1 was admitted to the facility on [DATE] with a diagnoses that included, Rheumatoid Arthritis (a chronic inflammatory disorder usually affecting the hands and feet) and Hemiplegia (paralysis on one side of the body) and Hemiparesis (muscle weakness on one side of the body). An interview on 5/19/25 at 10:28 A.M., with family member (FM) FM 1was conducted. FM1 stated he had attended a care conference with the facility repeatedly on the same issue of not providing his mother a male certified nursing assistant (CNA) to take care of her. FM1 stated his mother does not feel comfortable with a male CNA, but the incident happened again on Thursday 5/8/25 morning and afternoon shifts. FM1 stated Resident 1 cannot…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-02 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, facility document review, and facility policy review, the facility failed to provide necessary services to maintain personal hygiene for 3 (Residents #16, #73, and #58) of 5 sampled residents reviewed for activities of daily living (ADLs). Findings included: A facility policy titled, Activities of Daily Living (ADLs), Supporting, revised 03/2018, indicated, Residents will be provided with care, treatment and services as appropriate to maintain or improve their ability to carry out activities of daily living. Residents who are unable to carry out activities of daily living independently will receive the services necessary to maintain good nutrition, grooming and personal and oral hygiene. 1. An admission Record indicated the facility admitted Resident #16 on 02/04/2024. According to the admission Record, the resident had a medical history that included diagnoses of Parkinson's disease, hemiplegia and hemiparesis following cerebral infarction, and type 2 diabetes mellitus. An annual Minimum Data Set (MDS), with an Assessment Reference…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-02 · tag F0567 — failed to protect residents' money held by the home — isolatedHonor the resident's right to manage his or her financial affairs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, facility document review, and facility policy review, the facility failed to ensure residents had access to their personal funds after hours and on weekends for 3 (Residents #20, #27, and #38) of 6 sampled residents reviewed for personal funds. Findings included: A facility policy titled, Management of Residents' Personal Funds, revised 03/2021, revealed, Our facility manages the personal funds of residents who request the facility to do so. During an observation on 04/29/2025 at 2:08 PM and 05/01/2025 at 3:21 PM, the surveyor noted a signed posted outside the business office which specified, the resident trust banking hours were Monday - Friday 11:00am - 2:00pm Closed on Weekends and Holidays. A facility document titled, Trial Balance, which indicated balances of 05/01/2025, revealed the facility managed 53 resident trust accounts. 1. An admission Record revealed the facility admitted Resident #20 on 05/12/2020. A quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 04/09/2025, revealed Resident #20 had a Brief…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-02 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, record review, and facility policy review, the facility failed to ensure the accuracy of the Minimum Data Set (MDS) for 1 (Resident #130) of 3 sampled residents reviewed for preadmission screening and resident review (PASRR). Findings included: A facility policy titled, Certifying Accuracy of the Resident Assessment, revised 11/2019, indicated, Any person completing a portion of the Minimum Data Set/MDS (Resident Assessment Instrument) must sign and certify the accuracy of that portion of the assessment. The policy revealed, 2. Any person who completes any portion of the MDS assessment, tracking form, or correction request form is required to sign the assessment certifying the accuracy of that portion of that assessment. 3. The information captured on the assessment reflects the status of the resident during the observation period for that assessment. Different items on the MDS may have different observation periods. 4. The resident assessment coordinator is responsible for ensuring that an MDS assessment has been completed for each resident. Each assessment is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-02 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and facility policy review, the facility failed to develop and implement a person-centered care plan that addressed the exit-seeking behavior for 1 (Resident #47) of 5 sampled residents reviewed for accidents. Findings included: A facility policy titled, Wandering and Elopements, revised 03/2019, indicated, The facility will identify residents who are at risk of unsafe wandering and strive to prevent harm while maintaining the least restrictive environment for residents. The policy revealed, 1. If identified as at risk for wandering, elopement, or other safety issues, the resident's care plan will include strategies and interventions to maintain the resident's safety. An admission Record indicated the facility admitted Resident #47 on 12/27/2024. According to the admission Record, the resident had a medical history that included diagnoses of hepatic encephalopathy (a brain dysfunction due to liver disease), schizophrenia, and bipolar disorder. A quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 04/03/2025,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 35 citations
- Potential for harm · Dcited before2025-05-02 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to clarify a physician order related to a resident's fluid restriction and failed to ensure staff did not provide more than the ordered fluids for 1 (Resident #98) of 2 sampled residents reviewed for dialysis. Findings included: An admission Record revealed the facility admitted Resident #98 on 01/11/2024. According to the admission Record, the resident had a medical history that included the diagnoses of end stage renal disease, dependence on renal dialysis, hypertensive heart and chronic kidney disease without heart failure, and dysphagia oropharyngeal phase (difficulty swallowing). A quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 02/18/2025, revealed Resident #98 had a Brief Interview for Mental Status (BIMS) score of 9, which indicated the resident had moderate cognitive impairment. The MDS revealed the resident required set up or clean up assistance for eating. Resident #98's Care Plan Report included a focus area initiated 08/12/2024 and revised 12/08/2024, that indicated the resident was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-02 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and facility policy review, the facility failed to ensure medications were not left unattended and the medication cart was not left unlocked with out of sight of the medication nurse for 1 (Cart A Hall A Station 1 medication cart) of 8 medication carts. Findings included: A facility policy titled, Administering Medications, revised 04/2019, indicated, 19. During administration of medications, the medication cart is kept closed and locked when out of sight of the medication nurse or aide. It may be kept in the doorway of the resident's room, with open drawers facing inward and all other sides closed. No medications are kept on top of the cart. The medication must be clearly visible to the personnel administering medications. During an observation on 04/29/2025 at 8:34 AM, the surveyor noted Cart A Hall A Station 1 medication cart was unattended and unlocked. A certified nursing assistant stated she would get the nurse. At 8:43 AM, a nurse appeared and was shown the unlocked…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-02 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and facility policy review, the facility failed to implement enhanced barrier precautions (EBPs) for 1 (Resident #54) of 4 sampled residents reviewed for pressure ulcers and/or urinary catheters. Findings included: A facility policy titled, Enhanced Barrier Precautions, dated 08/2022, revealed, 1. Enhanced barrier precautions are used as an infection prevention and control intervention to reduce the spread of multi-drug resistant organisms to residents. 2. EBPs employ targeted gown and glove use during high contact resident care activities when contact precautions do not otherwise apply. a. Gloves and gown are applied prior to performing the high contact resident care activity (as opposed to before entering the room). The policy specified, 3. Examples of high-contact resident care activities requiring the use of gown and gloves for EBPs include: a. dressing; b. bathing/showering; c. transferring; d. providing hygiene; e. changing linens; f. changing briefs or assisting with toileting; g. device care or use (central line, urinary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-06 · tag F0636 — isolatedAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to conduct a comprehensive skin assessment on one resident (1) upon return from an Emergency Department (ED) visit after a change of condition As a result, ECG (electrocardiogram-a test that measures electrical activity of the heart; also known as EKG) stickers from a prior ED visit remained undetected on the resident's skin for a period of one week. Findings: Resident 1 was admitted to the facility on [DATE] with diagnoses that included neurocognitive disorder (mental health disorder that affects cognitive abilities) and dysphagia (difficulty swallowing), per the resident's admission Record. The clinical record was reviewed on 1/13/25. According to the Progress Notes, Resident 1 was sent to the ED on 12/24/24 for a change in condition. The resident returned back to the facility the same day. There was no skin assessment documented upon Resident 1's return. The next documented skin assessment was six days later, on 12/30/24, in the Skilled Nursing Weekly…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-31 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of three residents (Resident 1) had a written care plan for falls developed that was individualized with resident-specific interventions. In addition, Resident 1's plan of care to prevent falls was not communicated to all staff responsible for care, monitoring, and supervision of the resident. As a result, there was the potential Resident 1 would fall again and be placed at risk for fall-related injuries. Findings: A review of Resident 1's admission Record indicated the resident was admitted to the facility on [DATE] with diagnosis to include dementia (a condition characterized by impaired judgement and memory), hallucinations (a false perception of objects or events involving your senses: sight, sound, smell touch, and taste), restlessness and agitation, muscle weakness, and history of falling. On 5/31/24, Resident 1's clinical record was reviewed. Resident 1's progress notes indicated the following: 3/11/24, Resident noted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-21 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify one of two resident's (Resident 1) physician and/or psychiatrist (a physician who specialized in mental health) when nursing staff observed Resident 1 verbalizing suicidal ideation (SI, thoughts of self-harm or killing oneself). This failure had the potential for Resident 1's change in mental status and/or behavior to go untreated which put the resident at risk for self-harm. Findings: A review of Resident 1's facility admission Record indicated, the resident was admitted on [DATE] with diagnoses to include bipolar disorder (mental disorder with extreme changes in mood, thought, energy, and behavior and characterized by periods of mania and depression) and depression (a mood disorder that caused persistent feelings of sadness, hopelessness, and loss of interest). A review of Resident 1's admitting paperwork from the general acute care hospital (GACH) 2 dated 8/2/23, indicated the resident had a history of SI. A review of facility nursing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-07 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a care plan intervention was implemented for 1 of 2 residents reviewed for elopement risk. As a result, the well-being of Resident 1 was placed at risk when the resident was able to leave the building unnoticed. Findings: Resident 1 was admitted to the facility on [DATE] with diagnoses that included encephalopathy (swelling of the brain) and paranoid personality disorder (a mental health condition marked by a long-term pattern of distrust and suspicion of others without adequate reasons to be suspicious), per the resident's admission Record. The clinical record was reviewed on 8/9/23. According to Resident 1's Elopement Risk Evaluations, dated 2/20/23, 4/12/23, 5/31/23, and 7/21/23, the resident was assessed to be at risk for elopement/wandering (a form of unsupervised wandering that leads to the resident leaving the facility). According to a Nursing Progress Note, dated 7/21/23, staff noticed Resident 1 was not in her room. The note indicated,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-07-14 · tag F0698 — failed to provide proper dialysis care — patternProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to consistently document post (after) dialysis (a procedure for filtering toxins from the blood) assessments for two of two sampled residents (33, 81) and three of seven unsampled residents (49, 79, 96), reviewed for dialysis care. As a result, Resident's 33, 81, 49, 79, and 96 had the potential risk for complications related to delayed assessments from dialysis sessions. Findings: 1. Resident 33 was re-admitted to the facility on [DATE], with diagnoses which included end-stage renal (kidney) failure, per the admission Records. On 7/13/22, Resident 33's clinical records were reviewed: According to the admission MDS, dated [DATE], a cognitive score of 15 (15 out of 15), indicated cognition was intact. According to the physician's order, dated 7/11/22, .Dialysis .Complete post dialysis assessment upon return. In the evening every Tuesday, Thursday, Saturday . The Dialysis Communication Records from 6/2/22 through 7/2/22 were reviewed. Resident 33 had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-07-14 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, facility staff interview, and policy and procedure the facility failed ensure that the following systems were in place for 2 unsampled Residents (35 and 84) out of 4 unsampled Residents and 1 sampled Resident (Resident 54): 1)The facility's medication refrigerated emergency drug kit had not been replaced within 72 hours after opening for the retrieval of one medication for (Resident 54), 2) no expired drugs were available at the facility for administration to any of the facility's residents either in the facility's drug storage rooms or on the facility's medication carts, 3) medications which had been ordered for Resident 35 had been administered as ordered by the resident's physician, and 4) Resident 84's medical record contained documentation indicating why his Gabapentin (Neurontin) had been held. This deficiency had the potential for the residents at the facility to receive expired medications as well as medications which had not been administered in accordance with their physician's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-07-14 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medication room inspection, interview with facility staff, and review of the facility's policies and procedures the facility failed to: 1) ensure that medication room temperatures had been consistently documented on the facility's temperature logs and 2) that the medication refrigerator on Unit 2, had been secured and locked, as outlined in the facility's policies and procedures. This deficiency had the potential for medications to be stored outside of the drug manufacturer's recommendations and creating the possibility of controlled drug diversion. Findings include: 1) Review of the facility's medication room temperature logs between 5/2022 and 7/2022 revealed several days each month where facility staff had failed to document the medication room temperatures. For the month of 5/2022 the facility's Nursing staff had failed to document the medication room's temperatures. For example, review of the facility's room temperature log for 5/5/2022 on the evening shift, no room temperature had been documented on the facility's log. The same had been true for 5/11/2022, 5/13/2022,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-07-14 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to have a consistent method for documenting behaviors and side effects for two of three residents (Residents 54, 577), reviewed psychotropic medications. These failures had the potential for unnecessary medication to be administered when not required, based on the different documentation used for monitoring. Findings: 1. Resident 54 was admitted to the facility on [DATE], with diagnoses which included dementia (declining memory loss) without behavior disturbances, per the admission Records. On 7/14/22, Resident 54's clinical records were reviewed: According to the admission MDS, dated [DATE], indicated a cognitive assessment score of 11 (11 out of 15), indicating moderately impaired cognition. Per the physician's order, dated 5/6/22, .Antipsychotic(s) Monitor side effects: .and tally with hashmarks for each episode on the MAR every shift ., The MAR for antipsychotic side effects was reviewed from 7/1/22 through 7/12/22: The documentation had varied…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-07-14 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure safe infection control practices when: 1. The shower curtain in one of three resident shower rooms (Station 2's secured unit), had a dried brown substance on the lower interior (inside) curtain. were left in the shower room; 2. Personal care objects and personal clothing was left in one of three resident shower rooms (Station 2's secured unit), and 3. A urinary catheter (a tube inserted into the bladder to aide in urine flow) bag and tubing was lying on the floor for one (Resident 124) of 2 residents, reviewed for urinary catheter care These failures had the potential for cross contamination. Findings: 1. On 7/12/22 at 11:05 A.M., an observation of the shower room in the secured unit was conducted. The shower room was unlocked and adjacent to the main hall used for activities and dining. A brown substance was smeared on the lower interior shower curtain. On 7/13/22 at 8:13 A.M., and On 7/14/22 at 8:35 A.M., the brown smear on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-07-14 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not assure the plan of care for Resident 3's suprapubic catheter (tube inserted into your bladder through a small hole in your belly that drains urine) was implemented for one of three residents (3) with catheters. As a result, Resident 3 had the potential to have a urinary tract infection that was untreated. Findings: Per the admission Record, Resident 3 was admitted to the facility on [DATE] with a suprapubic catheter. Resident 3's record was reviewed. Per Resident 3's physician's orders, dated 1/28/22, the resident was to receive monitoring of his urine for any signs of infection every shift. Per Resident 3's revised plan of care dated, 4/11/22, he was to receive monitoring of urine output for signs of infection such as sediment (white particles) in the urine, foul odor, blood in the urine, lower back pain. The nurses were to monitor the urine output every shift, identify the signs of potential urinary tract infection, and notify the doctor.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-07-14 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident (Resident 27) received a shower when requested. This failure put the resident at risk for poor hygiene and decreased quality of life. Findings: Resident 27 was admitted to the facility on [DATE], with diagnoses that included Respiratory Failure (a condition affecting the lungs), per the admission Record. On 7/13/22, a review of Resident 27's MDS (a health status screening and assessment tool), dated 4/22/22, indicated a BIMS (Brief Interview for Mental Status-test for cognitive function) score of 15 out of 15, which indicated cognition was intact. In addition, the resident required assistance with activities of daily living (ADL). On 7/13/22 at 10:08 A.M., an interview was conducted with Resident 27. Resident 27 was observed in his room sitting up in a chair dressed in his own clothes, no obvious odors noted, hair was uncombed. Resident 27 stated, he had requested a shower from several staff members and that he had not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-07-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one of three residents' shower rooms (Station 2's secured unit) was free of hazards when: 1. The shower drain was not covered and was left open and exposed; 2. A wall mounted sharp container was full and not replaced in a timely manner; and, 3. Shaving cream canisters were left in the shower room area. These failures had the potential for residents to injure themselves due to the environmental hazards. Findings: 1. On 7/12/22 at 11:05 A.M., an observation of the shower room in the secured unit was conducted. The shower room adjacent to the main hall (used for activities and dining) was unlocked, and no drain cover was present in the shower stall. On 7/13/22 at 8:13 A.M., and on 7/14/22 at 8:35 A.M., the shower drain remained uncovered and exposed. On 7/13/22 at 9:03 A.M., review of the station 2 units' maintenance log was conducted. There was no documentation that the missing shower drain cover was reported for repair. On 7/14/22 at 8:38 A.M., an observation and interview of the secured unit's shower…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-07-14 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility did not assure that one of five residents (60) reviewed for unnecessary medications received a medication regimen review (a review that promotes appropriate use of medications and compliance with drug therapy) that provided clinical indication for use and need for gradual dose reduction of Resident 60's Seroquel (mood altering medication used for schizophrenia [a disorder that affects a person 's ability to think, feel, and behave clearly]). As a result, Resident 60 potentially suffered side-effects of Seroquel that was not indicated for use in the resident's medical condition. Findings: Per the facility's admission Record, Resident 1 was admitted to the facility on [DATE] with diagnoses that included Alzheimer's (progressive mental deterioration leading to an inability to verbalize needs and discomfort) disease. Resident 60's records were reviewed. Per the physician's orders dated 1/31/22, Resident 60 received Seroquel medication 1 tablet by mouth…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-07-14 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility did not assure one of five residents (60) reviewed for unnecessary medication use received: 1. A psychiatric clinical assessment for a diagnosis of Schizophrenia (inappropriate behaviors and thought processes) 2. Monitoring for side effects such as sedation related to the use of Seroquel (antipsychotic (mind altering) medication used to treat certain mental conditions such as schizophrenia). As a result, Resident 60 received a drug that was not indicated for the resident's condition and was sedated for large amounts of time. Findings: Per the admission Record, Resident 60 was admitted to the facility on [DATE] with diagnoses that included Alzheimer's disease (progressive mental deterioration leading to an inability to verbalize needs and discomfort) disease. Resident 60's records were reviewed. Per the physician's orders, dated 1/31/22, Resident 60 received Seroquel medication 1 tablet by mouth three times a day . for schizophrenia. Per the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-07-14 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, facility staff interview, and policies and procedures the facility had failed to ensure that 1 unsampled Resident (16) of 4 unsampled Residents reviewed, were free of any significant medication errors during the Medication Pass Observation process on 7/12/2022 between 8:30 am and 10:30 am. This medication error had the potential to require that this resident be sent back to the hospital for the treatment of Atrial Fibrillation (A-Fib), an irregular and often very rapid heart rhythm (arrhythmia) that can lead to blood clots in the heart. A-fib increases the risk of stroke, heart failure and other heart-related complications which could have also potentially led to this resident's death. Findings include: Review of Resident 16's medical record revealed that this resident had been previously diagnosed with Paroxysmal Atrial Fibrillation (a condition which results in an irregular heart rhythm) along with unspecified Dementia (the loss of cognitive functioning - thinking, remembering, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-07-14 · tag F0802 — failed to prepare enough nourishing food — isolatedProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the kitchen staff carried out the tasks of the food and nutrition services department in accordance with the standard of practice for the following kitchen competencies: 1. The kitchen dish washers did not know how to correctly test PPM (parts per million) concentration of the dishwashing solution with the chlorine test strip. 2. Kitchen staff did not follow the facility policy and procedure for fortifying resident diets. These failures had the potential to expose 120 residents who consume food from the kitchen to practices associated with the transmission of foodborne illness. Findings : 1. On 7/12/22 at 9:50 A.M., an observation and interview with DA 6 was conducted. DA 6 pulled out a chlorine test strip from a container and dipped it in the dishwasher machine reservoir water; a color change indicated a reading of 50-100 PPM. DA 6 stated, she saw the chemical representative do it this way and she was just copying what he did. DA 6 further stated, I think it is ok. On 7/12/22 at 10:09 A.M., an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-07-14 · tag F0803 — failed to meet residents' dietary needs — isolatedEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interviews, and record review, the facility failed to follow the facility's policy related to recipes and therapeutic menus as planned. This failure had the potential to result in weight loss of 120 of 126 residents who consumed food from the kitchen due to reduced food intake, and may have further compromised their nutritional status. Findings: 1. On 7/12/22 at 10:29 A.M., an observation, interview, and recipe review in the prep area of the kitchen with the cook was conducted. The cook stated, I have to make pureed chicken for twenty-six (26) residents. The cook put an unmeasured amount of cooked chicken, broth, and food thickener intermittently into a blender, and proceeded to blend all the items together. The cook stated, I just put it in the blender. The cook further stated, I don't understand. On 7/12/22 at 10:31 A.M., a concurrent interview and menu review in the prep area of the kitchen with the CDM was conducted. The CDM stated, the expectation is for the staff to follow the dietary recipes as written. The CDM further stated, the cook did not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-07-14 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to maintain sanitary kitchen equipment, safe, proper storage and handling of food practices, were met when: 1. A resident's refrigerator temperature was not within a safe temperature range; 2. A can opener had a build-up black colored substance and residue on it; 3. A utensil storage bin had a build-up of unknown particles and dust; and 4. Expired foods were found in the refrigerator. These failures had the potential to result in harmful bacteria growth and cross contamination that could lead to foodborne illnesses for residents in the facility. Findings: 1. On 7/12/22, at 3:02 P.M., an observation of the residents' refrigerator on Station 1 and a concurrent interview & facility policy review was conducted with LN 7 and the ADON: a. The resident's refrigerator temperature was 62 degrees. The temperature log was signed off by staff as having a temperature of 38 degrees. No documented time was found when the temperature was checked. b. One undated plastic store bag with unidentifiable homemade food labeled with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-07-14 · tag F0813 — isolatedHave a policy regarding use and storage of foods brought to residents by family and other visitors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and facility policy review, the facility failed to implement their policy and procedure related to food brought from the outside to residents for one of two residents' refrigerators when the food inside the refrigerator were not labeled or dated, and expired food was not discarded. In addition, the resident refrigerator temperature was not within a safe range for food storage. This failure had the potential to expose the facility's residents to unsafe food storage practices which could lead to foodborne illness. Findings: On 7/12/22, at 3:02 P.M., an observation of the residents' refrigerator on Station 1 and a concurrent interview & facility policy review with LN 7 was conducted. The following food items were observed: a. The resident refrigerator temperature was 62 degrees. The temperature log was signed off by staff as having a temperature of 38 degrees and no time documented when this temperature was checked. b. One undated plastic store bag with unidentifiable homemade food labeled with resident's name. c. One undated plastic store bag with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-07-14 · tag F0914 — isolatedProvide bedrooms that don't allow residents to see each other when privacy is needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a ceiling suspended privacy curtain, which extended around the bed to provide visual privacy, was provided to one of three residents (Resident 122), reviewed for privacy. This deficient practice violated Resident 122's right to privacy and had the potential for the resident to be exposed to others during personal care. Findings: Resident 122 was admitted to the facility on [DATE], with diagnoses which included encephalopathy (brain disease that alters brain function and structure) and dementia (impaired reasoning and memory). On 7/13/22 at 9:30 A.M., an observation of Resident 122's room was made from the hallway. Resident 122 was in a room with three residents. Resident 122 was assigned to the second bed and a ceiling suspended privacy curtain was not provided for the second bed circumference area. On 7/13/22 at 10:45 A.M., an interview was conducted with CNA 16. CNA 16 stated privacy curtains were important and every resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2019-02-07 · tag F0801 — widespreadEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on food and nutrition services observations, staff interviews, and record reviews, the facility failed to ensure appropriate departmental supervision and oversight of dietary operations with adequate supervisory staff in the kitchen. This repeated failure to ensure effective oversight of day to day food and nutrition operations may place residents at nutritional risk from exposure to unsanitary practices, and in turn, further compromise their health status. The facility census was 167. (Cross reference F801, F804, F812, F813, F908, and F925) Findings: During the initial kitchen tour on 2/4/19 at 8:28 A.M., multiple observations and concurrent interviews were conducted of the overall kitchen sanitation and cleanliness with food and nutrition services department staff. The kitchen was dirty with trash on the floor, including crumbled plastic wrappers, food debris, plastic utensils and other items. The 2-compartment sink was full of dirty pots and pans and neither compartment had sanitizer or rinse water. Food preparation counters were stained with a clear sticky substance and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2019-02-07 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to ensure safe and sanitary conditions were met food service and storage, in and out of the Food and Nutrition Services department when: 1) Expired PHF/TCS food items were stored in a reach-in refrigerator, 2) Three staff were not wearing a beard cover and two did not wear a hairnet, 3) Ice machine bin was dirty, 4) Safe food storage conditions were not met for the dry food storage room 5) Dirty, worn down cooking utensils were stored in a drawer with clean utensils 6) Unit refrigerators with resident food were dirty with caked on brown-blackish grime inside the door shelves and racks These failures had the potential to cause widespread foodborne illness in 165 of 167 facility residents who consumed food from the Food and Nutrition Services Department. Findings: 1. During the initial kitchen tour on 2/04/19 at 8:28 A.M., an observation and concurrent interview was conducted with the DSC and DA 1 of the refrigerator units. Inside the reach-in refrigerator were expired PHF/TCS including tuna salad and yogurt.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2019-02-07 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to ensure food for residents was prepared in a manner that conserved flavor, appearance, attractiveness, and nutritive value. This repeated failure had the potential to affect the meal intake, overall nutritional status, and lead to unintentional weight loss in 48 residents who received a regular, pureed, or mechanical soft diet. (cross reference F801) Findings: On 2/4/19 at 11:45 A.M., an observation and concurrent interview of the lunch trayline was conducted with CK 1 and DSC. A review of the facility therapeutic menu spreadsheet indicated the lunch entrée was 3-bean chili, a tossed green salad, and cornbread with green chilies. CK 1 prepared a ¼ inch metal pan of gravy and placed it on the trayline. CK 1 also poured 1-2 ounces of gravy on pureed and mechanical soft entrées and sides including the 3-bean chili and cornbread items of 34 resident meals. The menu did not include gravy on these food items. CK 1 stated the gravy was poured on the food items because the residents like gravy. The DSC acknowledged…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-02-07 · tag F0813 — patternHave a policy regarding use and storage of foods brought to residents by family and other visitors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to ensure safe and sanitary practices were followed for residents' food brought in from outside the facility. Failure to ensure safe storage and reheating procedures for residents' food brought in from the outside had the potential to result in widespread foodborne illness for 167 residents in the facility. Findings: On 2/05/19 at 3:02 P.M., an observation of the utility room refrigerator at nurse's station 1 and interview with CNA 7 was conducted. There were five to-go boxes of food with resident's last name and room numbers on them along with a bottle of protein juice with a resident's name on it. None of the food items had dates. CNA 7 acknowledged the undated resident food containers in the refrigerator. stated resident food from outside needed to be checked by the charge nurse to make sure it meets the resident's diet needs. CNA 7 then stated the food is labeled with room number and date and stored in the refrigerator. However, CNA 7…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-02-07 · tag F0838 — failed to assess facility resources and resident needs — patternConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the facility assessment plan, and staff interviews, the facility failed to accurately assess the competency of its food and nutrition services supervisory staff and ensure adequate supervisory oversight in the kitchen at all times. This deficient practice had the potential to cause food borne illness and inadequate intake of nutrients for 167 residents who consumed food or received nutrition support from the facility. (cross reference F801, F804, F812, F813, F908, F925) Findings: Observations made during the survey from February 4-7, 2019 identified there were several deficient practices in food and nutrition services related to insufficient supervisory staffing, lack of sufficient staff training by a qualifed individual, and incomplete assessment of the department. A review of the facility's assessment dated [DATE], indicated the skills competency evaluations were not performed for any of the listed dietary services staff. The document titled Facility Assessment Tool, in Part 3.,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2019-02-07 · tag F0908 — failed to keep essential equipment working — patternKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure essential kitchen equipment, including a walk-in freezer, was in safe operating condition according to standards of practice. This repeated deficient failure had the potential to cause contamination in food storage and sanitation equipment, which could affect overall foodservice operations. The facility census was 167. Findings: During the initial kitchen tour on 2/4/19 at 9:40 A.M., an observation of the walk-in freezer was conducted. There was trash and other debris on the floor. In addition, ice build-up was found on the pipes along the wall and inside the ceiling as well as the cases of ice cream cups. On 2/4/19 at 4:05 P.M., an interview was conducted with the DSC and CK 2 about the ice build-up on the condenser in the walk-in freezer. The DSC stated that she and CK 2 took a blade or other sharp device and shaved the ice down to break and remove the ice from the pipes, wall, and cases. CK 2 acknowledged he took a blade to clear the ice build-up at least twice a week. DSC and CK 2 stated the ice…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-02-07 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure: 1. Four confidential residents (A, B, C, and D) received hair cutting services regularly and, 2. Six confidential residents (A, C, D, E, F, and G) received showers regularly. These failures had the potential to result in a lack of dignity and feelings of low self esteem in the residents. Findings: On 2/5/19 at 10 A.M., a resident council meeting was conducted. Attendees included ten residents of the facility. Six of the ten residents were confined to wheelchairs. Concerns were raised about residents not receiving hair cuts and showers regularly. 1. Three residents (A, B, C) were concerned that residents could not get their hair cut at the facility. Resident D stated the facility had not had a beautician or barber working at the facility for months. Resident A stated residents had to get themselves to a hair salon. Resident C stated several residents had wheeled themselves to a local mall to get their hair cut. Resident C stated there was a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-02-07 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility did not develop a care plan for two of four sampled residents (8, 70) when: 1. Resident 8 did not have a care plan for the use of a Fentanyl patch (a strong narcotic drug applied to the skin which is used to treat severe pain). 2. Resident 70's care plan did not include interventions for turning and repositioning. This failure had the potential for miscommunication between staff members which could lead to harm. Findings: 1. Resident 8 was readmitted on [DATE] with diagnoses including COPD, heart failure and breast cancer, per the facility's admission Record. On 2/6/19 a review of physicians orders and care plans were done. The physician's orders indicated, Fentanyl patch 25 mcg x 72 hours for back pain. Review of Resident 8's care plans were done. There was no care plan for Resident 8's Fentanyl patch. On 2/6/19 at 11:20 A.M., concurrent record review and interview was conducted with LN 1. LN 1 said, We don't have a care plan for Fentanyl. I did…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-02-07 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to prevent the development of a pressure injury for one of four residents reviewed for pressure injury (154). This failure resulted in Resident 154 experiencing pain and skin breakdown of her right cheek. Findings: Resident 154 was admitted to the facility on [DATE] with diagnoses which included COPD (chronic obstructive pulmonary disease, involving constriction of the airways and difficulty breathing), per the facility's admission Record. During an observation and interview on 2/5/19 at 7:56 A.M., Resident 154 was observed wearing a nasal oxygen cannula. The plastic tubing from the cannula was pressed into her right cheek which caused redness and skin shedding (approximately the size of a dime). Resident 154 stated the nasal cannula caused her discomfort. On 2/6/19 at 9:11 A.M., an observation was made of Resident 154. The cannula was pressed on her right cheek, and the redness was about the size of a quarter. On 2/6/19 at 9:14 A.M., an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-02-07 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a suprapubic catheter (a device that is inserted into a bladder to drain urine) was changed for one of three residents (37) reviewed for catheters. This failure had the potential for increased risk of infection, and obstruction within the catheter tubing. Resident 37 was admitted to the facility on [DATE], with diagnoses which included Multiple Sclerosis (disease where nerve cells in the brain and spinal cord are damaged) and neuromuscular dysfunction of the bladder (bladder muscles do not function), per the facility's Admissionrecord. During an interview on 2/5/19 at 9:15 A.M., Resident 37 stated she didn't feel her catheter was being changed enough. Resident 37 stated she thought it was monthly and felt it had not been changed in well over a month. A record review was conducted on 2/6/19 at 2:44 P.M. A physician's order indicated the suprapubic catheter was to be changed on the 28th of every month and PRN (as needed). The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-02-07 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility did not ensure one resident's medication was labeled with resident specific information. The lack of labeling created the potential for inappropriate use of the medication and/or use by another resident. Findings: On 2/5/19 at 8:16 A.M., an observation and interview was conducted with LN 17 during medication administration to Resident 73. LN 17 was observed to Resident 73 had one medication without a label. LN 17 stated she could not give the medication without the label because it could cause a medication error. On 2/5/19 at 10:41 A.M., an interview was conducted with LN 17. LN 17 stated Resident 73's medication should have been labeled with the resident's name, directions for use, dispensed date and expiration date. On 2/7/19 at 9:35 A.M., an interview was conducted with the DON. The DON stated resident specific medication should have a label with the resident's name, directions for use, and when it was dispensed. The DON stated all multi dose containers should be labeled with an open date. Per the facility policy,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-02-07 · tag F0925 — failed to control pests — isolatedMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure an effective pest control program was maintained in the Dietary Services department. This failure had the potential to contaminate food stored in the dining area and could cause widespread foodborne illness. Findings: On 2/4/19 at 9:32 A.M., an observation and concurrent interview of the dish machine and trayline area was conducted with the DSC during the initial kitchen tour. Two flies flew above the counter area where the dirty trays and dishes were stored and another fly flew around the dishmachine. The DSC acknowledged the flies in the dishmachine trayline area. On 2/5/19 at 10:00 A.M., during the resident group meeting, a confidential resident reported the residents received a dinner meal a few weeks ago that had a cockroach on the tray. The confidential resident stated the cockroach crawled out of the plate and CNA 11 witnessed it. CNA 11 took the tray and dropped it on the ground but then discarded it. On 2/6/19 at 10:04 A.M., an observation and interview of the kitchen's 2 compartment sink area…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$64,269 in federal fines across 1 penalty. 1 Medicare payment denial on record.
- $64,269 — penalty dated 2025-09-04
- Medicare payment denial — starting 2025-10-23 for 15 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to BAYSHIRE SENIOR COMMUNITIES — 7 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 3.7 | -1.7 vs chain |
| Health inspection | 2 of 5 | 3.3 | -1.3 vs chain |
| Staffing | 2 of 5 | 2.9 | -0.9 vs chain |
| Quality measures | 3 of 5 | 4.1 | -1.1 vs chain |
The other 6 homes this chain runs (chain average 3.7★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| BAYSHIRE LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 04/01/2024 |
| BRAR, KARANBIR | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/01/2024 |
| KIRBY, SCOTT | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 04/01/2024 |
| TANNER, DAVID | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/01/2024 |
| CARETRUST REIT INC | Organization | ADP OF THE SNF | — | since 09/01/2023 |
| CTR PARTNERSHIP LP | Organization | ADP OF THE SNF | — | since 09/01/2023 |
CMS files one row per role, so the 8 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted.
3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 89% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $2.3M paid to related parties — landlords or management companies under common ownership — equal to about 12% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 555723. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-02, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.