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Greenfield Care Center Of South Gate

8455 State Street, South Gate, CA 90280 · For profit - Limited Liability company · 99 certified beds · (323) 564-7761 Medicare & Medicaid certified

Call the home — (323) 564-7761 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Mar 2026Behavioral-health or dementia-care citation — no harm found (F0758)2 actual-harm citations$57,906 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a high payroll-based staffing rating (4/5)
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Mar 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 2 actual-harm citations
  • a high number of inspection citations overall (97) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $57,906 in federal fines (most recent 2024-05-31)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
1/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
3224 Santa Ana St · (323) 567-2384 · Call to confirm hours
Pharmacy
8121 California Ave · (323) 564-2966 · Call to confirm hours
Grocery
3211 Firestone Blvd
Park
8650 California Ave · (323) 357-9574 · Typically dawn to dusk
Place of worship
3300 Liberty Blvd · (323) 567-7777

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased17.7%10.2%15.4%worse
Long-stay residents who lose too much weight5.4%4.0%5.4%typical
Long-stay residents with a catheter left in their bladder0.5%0.8%0.9%better
Long-stay residents with a urinary tract infection6.9%1.2%2.0%worse
Long-stay residents with depressive symptoms0.0%7.3%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.8%1.6%3.3%worse than state — see note marked double-dagger below the table
Long-stay residents whose ability to walk worsened22.9%9.8%16.1%worse
Long-stay residents on antianxiety or hypnotic medication4.4%13.7%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%98.2%95.3%typical
Long-stay residents with pressure ulcers5.3%4.3%4.7%worse
Long-stay residents with worsening bladder/bowel control2.6%10.2%21.2%better than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table4.9%12.0%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine100.0%93.2%79.4%better
Short-stay residents rehospitalized after admission19.3%23.0%22.6%better
Short-stay residents with an outpatient ER visit7.5%11.2%12.0%better
Long-stay hospitalizations per 1,000 resident days3.312.251.67worse
Long-stay outpatient ER visits per 1,000 resident days1.221.571.80better

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

38.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 81 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

38.5%U.S. median 51.5%
Got home and stayed home
10.0%U.S. median 10.7%
Went back to hospital
41.7%U.S. median 56.6%
Met the expected recovery
0.27U.S. median 0.31
Therapy hours / resident / day
0.13hours / resident / day
Physical therapy
0.13hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Met the expected recovery: 41.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 48 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.27 therapist hours per resident per day in 2026Q1 — more than 39% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 29% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF38.5%CMS range 29.8–49.951.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.0%CMS range 5.6–13.410.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge41.7%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge50.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge33.3%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting96.9%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.3%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.6%CMS range 5.0–13.27.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.301.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.67
RN hours/ resident / day
0.82
LPN hours/ resident / day
2.58
Aide hours/ resident / day
4.07
Total nurse hours/ resident / day
0.42
RN hoursweekends
42.9%
Total nursing turnover
31.3%
RN turnover

How full it usually is: this home is certified for 99 beds and averages 76.0 residents a day — about 77% occupied, or roughly 23 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.07 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.67 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.58 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.78 hrs/resident/day on weekends vs 4.19 on weekdays — 10% thinner on weekends. RN hours go from 0.78 to 0.42 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 43% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

18
deficiencies at the latest standard inspection (2025-07-18)
26
at the previous standard inspection (2024-05-31)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

97 citations, most serious first. The 12 most serious are shown; the remaining 85 are one tap away and print in full.

  • Actual harm · Gcited before2024-05-31 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide services to maintain mobility (ability to move) for one of four sampled residents (Resident 53) with limited range of motion [(ROM) full movement potential of a joint (where two bones meet)] and mobility by failing to: 1. Monitor Resident 53's ROM in each joint of both arms and legs upon admission, quarterly, and annually in accordance with the facility's policies and procedures (P&P) titled, Resident Mobility and Range of Motion, which indicated the resident's comprehensive assessment will identify a resident's current range of motion of his or her joints. 2. Provide Resident 53 with active assistive range of motion ([AAROM] use of muscles surrounding the joint to perform the exercise but required some help from a person or equipment) exercises from 12/23/2022 (admission assessment) to 5/1/2023 (more than four months) in accordance Resident 53's admission Rehab Screening Form (brief assessment of a resident's abilities)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-05-31 · tag F0825 — isolated
    Provide or get specialized rehabilitative services as required for a resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide Occupational Therapy ([OT] profession aimed to increase or maintain a person's capability of participating in everyday life activities [occupations]), Physical Therapy ([PT] profession aimed in the restoration, maintenance, and promotion of optimal physical function), and Speech Therapy ([ST or SLP] profession aimed in the prevention, assessment, and treatment of speech, language, communicative, and swallowing disorders) to one of four sampled residents (Resident 53), who had range of motion (ROM, full movement potential of a joint [where two bones meet]) mobility (ability to move) and swallowing problems. The facility failed to: 1. Provide Resident 53 with PT and OT evaluations upon admission to the facility in accordance with physician orders, dated 12/21/2022. 2. Provide Resident 53 with PT and OT evaluations upon admission to the facility in accordance admission notes, dated 12/22/2022. 3. Provide Resident 53, who received…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-19 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents were free from verbal and mental abuse for two of three sampled residents (Resident 2 and Resident 3).This deficient practice resulted in Resident 1 verbally and mentally abusing Residents 2 and 3.Findings:1. During a review of Resident 3's admission Record, the admission Record indicated Resident 3 was admitted to the facility on [DATE]. Resident 3's diagnoses included chronic respiratory failure with hypoxia (the body or brain is not getting enough oxygen), diabetes mellitus (a disorder characterized by difficulty in blood sugar control and poor wound healing), and difficulty walking.During a review of Resident 3's Minimum Data Set (MDS- a resident assessment tool), dated 3/12/2026, the MDS indicated Resident 3's cognitive skills for daily decision making (process of thinking) was intact. The MDS indicated Resident 3 required setup assistance (helper sets up or cleans up, resident completes activity) from staff with activities of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-10 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure medications were administered as ordered by the physician for five of five sampled residents (Resident 2, 3, 4, 5, and 6).This failure resulted in residents' delay in receiving prescribed medications, which could lead to adverse drug reactions and ineffective treatment of medical conditions.Findings:a. During a review of Resident 2's admission Record (Face sheet), the admission Record indicated the facility admitted the resident on 2/17/2026 with diagnoses including type 2 diabetes mellitus (DM- a disorder characterized by difficulty in blood sugar control and poor would healing) and hypertension (HTN- high blood pressure).During a review of Resident 2's Medication Administration Record (MAR) dated March 2026, the MAR indicated metformin (medication that treats high blood sugar) oral (by mouth) tablet 1000 milligram (mg- unit of measurement) was scheduled for 7:30 a.m.During a concurrent observation and interview on 3/10/2026 at 9:55 a.m. with Licensed Vocational Nurse (LVN) 1 outside of Resident 2's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-10 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure Licensed Vocational Nurse (LVN) 2 disinfected the glucometer (device to measure blood sugar) and blood pressure cuff when used between two of four sampled residents (Resident 3 and Resident 5).This failure had the potential to place the residents at risk for cross-contamination and infections, compromising residents' overall health and safety.Findings:During a review of Resident 3's admission Record (Face sheet), the admission Record indicated the facility admitted the resident on 2/23/2026 with diagnoses including Type 2 Diabetes Mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing) and hypertension (HTN-high blood pressure).During a review of Resident 5's admission Record, the admission Record indicated the facility admitted the resident on 1/6/2023 and re-admitted the resident on 12/28/2023 with diagnoses including muscle weakness and hypertension.During a concurrent observation and interview on 3/10/2026 at 10:18 a.m. with LVN 2 outside of Resident 3's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-19 · tag F0943 — isolated
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to ensure one of one Certified Nursing Assistant (CNA) 3 rom registry staffing (temporary contracted staffing) received facility training on abuse prevention prior to providing care to residents.The deficient practice had the potential to place residents at risk for abuse and neglect.Findings:During an interview on 2/19/2026 at 11:46 a.m., with Certified Nursing Assistant (CNA) 3, CNA 3 stated, the facility did not provide abuse prevention training or in-service prior to starting her shift. During an interview on 2/19/2026 at 12:20 p.m., with the Director of Staff Development, the (DSD) stated, the facility hires some staff as registry fillers (come only as needed, maybe one or two shifts) The DSD stated these temporary staff were not provided education on the facility's abuse policy and procedures prior to them beginning their shift at the facility.During an interview on 2/19/2026 at 9:15 a.m., with the Director of Nursing (DON), the DON stated, registry staff should receive facility abuse training to ensure they have the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-04 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify one of three sampled residents' (Resident 1) responsible party (RP 1), regarding the resident's refusal of shower seven times. This failure resulted in Resident 1's RP 1 not being aware of the resident's refusal of shower and resident's hygiene needs not being assisted and met. Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including history of schizophrenia (a mental illness that is characterized by disturbances in thought), traumatic (a result of trauma) subdural (within the skull) hemorrhage (bleeding within the skull, near the brain), major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest), and metabolic encephalopathy (a brain dysfunction caused by a chemical imbalance which can cause confusion, agitation, movement problems, and coma). The admission Record indicated Resident 1 had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-11-12 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure non consensual sexual contact (any sexual touching or contact that occurs without the explicit [clear] and voluntary agreement with individuals involved) did not recur for two of three sampled residents (Resident 1 and Resident 2), by failing to:1). Ensure Interdisciplinary Team ([IDT] group of healthcare professionals, including resident/ resident representative, working together to provide residents with needed care) meeting was conducted and plan of care with interventions created after the incident on 6/13/2025 when Resident 2 kissed Resident 1 in Resident 1's room and attempted to climb into Resident 1's bed.This failure resulted in the second nonconsensual sexual contact on 11/8/2025 when Certified Nursing Assistant 3 (CNA 3) witnessed Resident 1 placing his hand on Resident 2's upper thigh while in the family room (a room where residents gather), unsupervised by facility staff.Cross Refer to F609 and F610.Findings:During a review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-12 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report an allegation of sexual abuse (non-consensual sexual contact of any type with a resident) to the California Department of Public Health (CDPH), for one of three sampled residents (Resident 1), when Resident 2 kissed Resident 1, who did not have the capacity to understand and make decisions (consent) and was found lying in Resident 1's bed. This failure resulted in a delay in the investigation by the CDPH and placed Resident 1 at risk for further abuse by Resident 2. Findings:During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) and hemiparesis (weakness on one side of the body) following cerebral infarction (stroke, loss of blood flow to a part of the brain) and aphasia (a disorder that makes it difficult to speak).During a review of Resident 1's History and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-12 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to investigate an allegation of sexual abuse (non-consensual sexual contact of any type with a resident) for one of three sampled residents (Resident 1), when Resident 2 kissed Resident 1, who did not have the capacity to understand and make decisions (consent), and was found lying in Resident 1's bed.This failure resulted in a sexual abuse not being addressed, resulting in the potential for repeated sexual abuse.Findings:1. During a review of Resident 1's admission Record, the admission Record indicated Resident 1, a male resident, was admitted to the facility on [DATE], with diagnoses including history of hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) and hemiparesis (weakness on one side of the body) following cerebral infarction (stroke, loss of blood flow to a part of the brain) and aphasia (a disorder that makes it difficult to speak). The admission Record indicated Resident 1 had a responsible party, Family…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-12 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the licensed nurse failed to follow physician's orders for two of three sampled residents (Resident 2 and Resident 3) when:1. Resident 2's blood pressure readings and heart rate were not recorded and documented on the Medication Administration Record (MAR), for six days in the month of August 2025 and one day in the month of September 2025.2. Resident 3's arteriovenous fistula (AV fistula, direct connection between an artery and a vein) dressing was not removed four hours after dialysis (a treatment to cleanse the blood of wastes and extra fluids artificially through a machine when the kidney(s) have failed) treatment on 9/10/2025 and 9/11/2025.3. Resident 3 was not administered oxygen as ordered at two liters (measurement for gas volume) per minute.4. Resident 3's oxygen saturation level (O2 sat- a measurement of how much oxygen the blood was carrying as a percentage) was not assessed on room air.These deficient practices demonstrated a lack of nursing competency in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-12 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect one of three resident's (Resident 1) right to be free from physical abuse by another resident (Resident 2). This deficient practice resulted in Resident 1 being slapped on the right side of the face by Resident 2.Findings:a. During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was initially admitted to the facility on [DATE] and readmitted on [DATE]. Resident 1's diagnoses included Alzheimer's disease (a disease characterized by a progressive decline in mental abilities) and major depressive disorder (a mood disorder that caused a persistent feeling of sadness and loss of interest).During a review of Resident 1's Minimum Data Set (MDS, a resident assessment tool), dated 7/16/2025, the MDS indicated Resident 1 had severely impaired cognitive skills for daily decision making (ability to think and reason). The MDS indicated Resident 1 required supervision with eating and using a wheelchair. The MDS indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
Show the remaining 85 citations
  • Potential for harm · Fcited before2025-07-18 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure infection control measures were maintained and/or implemented for eight of 19 sampled residents (Residents 71, 70, 74, 1, 18, 52, 5, and 20) when: 1. Signage for enhanced barrier precautions (EBP, infection control measures used to reduce the spread of multidrug-resistant organisms [MDROs], requiring staff to wear a protective gown and gloves during high-contact activity) was not placed outside of Rooms A, B, and C.2. Certified Nursing Assistant (CNA) 2 and CNA 3 did not don the required personal protective equipment (PPE, clothing and equipment that is worn or used to provide protection against hazardous substances and/or environments) before entering Room D.3. CNA 1 did not don the required PPE before entering Resident 5's room.4. Failed to ensure Resident 20's suprapubic catheter (a tube inserted through the abdomen into the bladder that allows urine to drain from the bladder into a bag) drainage bag was not touching the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-07-18 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure care plans were developed and interventions implemented for three of 19 sampled residents (Residents 71, 37, and 67). This deficient practice placed Residents 71, 37, and 67 at risk for not receiving the necessary interventions for the services and/or treatments they were receiving.Findings: 1. During a review of Resident 71’s admission Record, the admission Record indicated the facility originally admitted Resident 71 on 12/23/2024, and most recently re-admitted Resident 71 on 6/16/2025. Resident 71’s admitting diagnoses included chronic respiratory failure (a condition that occurs when the lungs cannot get enough oxygen into the blood or eliminate enough carbon dioxide from the body) and obstructive sleep apnea (a sleep disorder characterized by repeated pauses in breathing during sleep due to a blockage in the upper airway). During a review of Resident 71’s Minimum Data Set (MDS, a resident assessment tool), dated 6/5/2025, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-07-18 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to clarify hold parameters (specific instructions that accompany a medication order for safe and effective drug administration) for amlodipine (medication to lower blood pressure) and lisinopril (medication to lower blood pressure) for one of seven sampled residents (Resident 19).This deficient practice had the potential to result in Resident 19 experiencing bradycardia (heart rate less than 60 beats per minute [bpm], a normal heart rate is between 60 to 100 bpm) with symptoms of dizziness, fatigue, chest pain, and/or fainting.Findings:During a review of Resident 19's admission Record (Face Sheet), the Face Sheet indicated Resident 19 was admitted to the facility on [DATE] with diagnoses that included type 2 diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing) and hypertension (elevated blood pressure). During a review of Resident 19's Minimum Data Set (MDS- a resident assessment tool), dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-18 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility did not accommodate the preference to use a urinal for one of 19 sampled residents (Resident 1). This deficient practice resulted in Resident 1 wearing and voiding into an incontinence brief despite being continent, removing his ability to void in a dignified manner. Cross-reference: F-tags F657, F690Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 5/15/2025. Resident 1's admitting diagnoses included pleural effusion (a collection of fluid around your lungs) and pneumonia (lung inflammation caused by infection). During a review of Resident 1's MDS, dated [DATE], the MDS indicated Resident 1 did not have cognitive impairments, and was dependent on staff for showering, and required substantial to maximal assistance from staff for mobility while in and out of bed. During a review of Resident 1's admission Nursing Assessment, dated 5/15/2025, the assessment indicated Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-18 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to obtain informed consent (voluntary agreement to accept treatment and/or procedures after receiving education regarding the risks, benefits, and alternatives offered) from the Responsible Party (RP) 2 prior to administering Depakote (an anticonvulsant medication used to treat seizures [a sudden, uncontrolled electrical disturbance in the brain which can cause uncontrolled jerking, blank stares, and loss of consciousness] and other behavioral conditions) and placing the bed against the wall for one of five sampled residents (Resident 37).This deficient practice resulted in the facility obtaining informed consent from Resident 37, who did not have the capacity to understand and make decisions, and resulted in Resident 37 making uninformed decisions regarding her care and unable to understand the risks and benefits of her treatment.Findings:a. During a review of Resident 37's admission Record (Face Sheet), the Face Sheet indicated Resident 37…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-18 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the call light (a device that residents use to request assistance from staff) was within reach for one of six sampled residents (Resident 82). This deficient practice had the potential to result in delay or an inability for Resident 82 to obtain necessary care and services as needed. Findings:During concurrent observation and interview on 7/15/2025 at 11:14 a.m., in Resident 82's room, with Resident 82, observed Resident 82 lying in bed. Resident 82's call light was observed on the left side of the resident's bed. Resident 82's call light was not within reach. Resident 82 stated she needed assistance with personal care and was not able to reach the call light to call for assistance. During a review of Resident 82's admission Record, the admission Record indicated the facility admitted Resident 82 on 7/14/2025 with diagnoses including seizure (a sudden, uncontrolled electrical disturbance in the brain which can cause uncontrolled jerking, blank stares, and loss of consciousness), and acute respiratory…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-18 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to timely notify one of three sampled residents' (Resident 81) physician of significant weight loss on 3/17/2025 and 6/3/2025.This deficient practice resulted in a delay in care and services and had the potential to result in further weight loss. Cross Reference F692.Findings:During a review of Resident 81's admission Record (Face Sheet), the Face Sheet indicated Resident 81 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included multiple myeloma (a type of blood cancer that affects white blood cells), cauda equina syndrome (a rare but serious condition where the nerve roots at the bottom of the spinal cord, called the cauda equina, are compressed), and chronic kidney disease (a type of blood cancer that affects).During a review of Resident 81's Minimum Data Set (MDS- a resident assessment tool), dated 6/27/2025, the MDS indicated Resident 81's cognition (process of thinking) was severely impaired. The MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-18 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a written notice of financial liability (Skilled Nursing Facility Advance Beneficiary Notice- SNF ABN) to two out of three sampled residents (Resident 13 and Resident 23) when Medicare Part A coverage ended and the residents chose to continue receiving skilled nursing services. This failure had the potential to result in unexpected pay charges for Resident 13 and Resident 23.Findings: a. During a review of Resident 13's admission Record, the admission Record indicated Resident 13 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included diabetes (a disorder characterized by difficulty in blood sugar control and poor wound healing), heart failure ( a condition in which the heart cannot pump enough blood to meet the body's needs), and urinary tract infection (UTI- an infection in the bladder/urinary tract). During a review of Resident 13's Minimum Data Set ([MDS], a resident assessment tool), dated 7/11/2025,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-18 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the Minimum Data Set (MDS, a resident assessment tool) assessments for two of 19 sampled residents (Residents 71 and 81) were accurate. This deficient practice resulted in the transmission of inaccurate data to the Centers for Medicare and Medicaid Services (CMS) regarding Resident 71 and 81's health status. This deficient practice also created the potential for Residents 81 and 71 to not receive the care and interventions needed to reach their highest practicable physical and psychosocial well-being.Findings: 1. During a review of Resident 71’s admission Record, the admission Record indicated the facility originally admitted Resident 71 on [DATE], and most recently re-admitted Resident 71 on [DATE]. Resident 71’s admitting diagnoses included chronic respiratory failure (a condition that occurs when the lungs cannot get enough oxygen into the blood or eliminate enough carbon dioxide from the body) and obstructive sleep apnea (a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-18 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to revise the incontinence care plan for one out of 19 sampled residents (Resident 1). This deficient practice placed Resident 1 at risk of not receiving interventions to maintain his continence and dignity. Cross-reference: F-tags F690 and F550Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 5/15/2025. Resident 1's admitting diagnoses included pleural effusion (a collection of fluid around your lungs) and pneumonia (lung inflammation caused by infection). During a review of Resident 1's MDS, dated [DATE], the MDS indicated Resident 1 did not have cognitive impairments, and was dependent on staff for showering, and required substantial to maximal assistance from staff for mobility while in and out of bed. During a review of Resident 1's admission Nursing Assessment, dated 5/15/2025, the assessment indicated Resident 1 was incontinent bladder. The assessment was documented by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-18 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of two sampled residents' (Resident 67) low air loss mattress ([LALM], a mattress designed to distribute body weight over a broad surface area to help prevent skin breakdown) was accurately set to Resident 67's weight.This deficient practice had the potential to cause the avoidable development and/or worsening of pressure ulcers (PU, localized, pressure-related damage to the skin and/or underlying tissue usually over a bony prominence) and the complications associated with impaired skin integrity.Findings:During an observation on 7/15/2025 at 9:34 a.m., 7/15/2025 at 1:21 p.m., and 7/16/2025 at 9:46 a.m., in Resident 67's room, Resident 67 was observed lying on a Tuffcare brand LALM. The weight setting on the pump to inflate the LALM indicated the LALM was set for an individual who weighed 305 pounds (lbs, a unit of measurement).During a review of Resident 67's admission Record (Face Sheet), the Face Sheet indicated Resident 67…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-18 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility applied an incontinence brief and failed to allow use of a urinal for one of 19 sampled residents (Resident 1). This deficient practice placed Resident 1 at risk for being unable to void with dignity into a urinal and maintain his continence (the ability to control movements of the bowels and bladder).Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 5/15/2025. Resident 1's admitting diagnoses included pleural effusion (a collection of fluid around your lungs) and pneumonia (lung inflammation caused by infection). During a review of Resident 1's MDS, dated [DATE], the MDS indicated Resident 1 did not have cognitive impairments, and was dependent on staff for showering, and required substantial to maximal assistance from staff for mobility while in and out of bed. During a review of Resident 1's admission Nursing Assessment, dated 5/15/2025, the assessment indicated Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-18 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to reweigh one of three sampled residents (Resident 81) to confirm Resident 81's significant weight loss on 3/27/2025 and 6/3/2025. This deficient practice had the potential to result in improper management of Resident 81's weight.Cross Reference F580.Findings:During a review of Resident 81's admission Record (Face Sheet), the Face Sheet indicated Resident 81 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included multiple myeloma (a type of blood cancer that affects white blood cells), cauda equina syndrome (a rare but serious condition where the nerve roots at the bottom of the spinal cord, called the cauda equina, are compressed), and chronic kidney disease (a type of blood cancer that affects).During a review of Resident 81's Minimum Data Set (MDS- a resident assessment tool), dated 6/27/2025, the MDS indicated Resident 81's cognition (process of thinking) was severely impaired. The MDS indicated Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-18 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure oxygen therapy (a medical treatment that provides extra oxygen to breathe, typically prescribed for individuals with conditions causing low blood oxygen levels) was administered as ordered by the physician for two of 19 sampled residents (Residents 71 and 1). This deficient practice placed Resident 71 and Resident 1 at risk of sustaining complications of not receiving enough or receiving too much supplemental oxygen.Findings: 1. During a review of Resident 71's admission Record, the admission Record indicated the facility originally admitted Resident 71 on 12/23/2024, and most recently re-admitted Resident 71 on 6/16/2025. Resident 71's admitting diagnoses included chronic respiratory failure (a condition that occurs when the lungs cannot get enough oxygen into the blood or eliminate enough carbon dioxide from the body) and obstructive sleep apnea (a sleep disorder characterized by repeated pauses in breathing during sleep due to a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-18 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow the facility's policy and procedure (P&P) titled Usage of bedside rails revised 1/2024, which indicated consent (voluntary agreement to accept treatment and/or procedures after receiving education regarding the risks, benefits, and alternatives offered) for side rail use would be obtained from the resident and/or responsible party (RP-a person who has been legally authorized to act on behalf of a resident in matters to care within the facility), after presenting potential benefits and risks for one of six sampled residents (Resident 12).This deficient practice had the potential to result in inappropriate use of side rails for Resident 12 and could lead to injury. Findings: During a review of Resident 12's admission Record, the admission Record indicated the facility originally admitted Resident 12 on 6/6/2023 and readmitted on [DATE]. Resident 12's admitting diagnoses included chronic obstructive pulmonary disease (COPD-a chronic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-18 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Registered Nurse (RN) 3 documented on the Medication Administration Record (MAR - a daily documentation record used by a licensed nurse to document medications and treatments given to a resident) immediately after administering medications to one of seven sampled residents (Resident 19).This deficient practice had the potential to result in double administration of medication to Resident 19 which could lead to liver and kidney damage. Findings:During a review of Resident 19's admission Record (Face Sheet), the Face Sheet indicated Resident 19 was admitted to the facility on [DATE] with diagnoses that included type 2 diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing) and hypertension (elevated blood pressure). During a review of Resident 19's Minimum Data Set (MDS- a resident assessment tool), dated 7/1/2025, the MDS indicated Resident 19's cognition (process of thinking) was intact. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-18 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to monitor for side effects for one of five sampled residents (Resident 67), who was on Cymbalta (medication used to treat depression [a mood disorder that causes a persistent feeling of sadness and loss of interest] and chronic pain). This deficient practice had the potential to result in undetected side effects, delay in physician notification of a change of condition, and a delay in providing necessary care and services to Resident 67.Findings:During a review of Resident 67's admission Record (Face Sheet), the Face Sheet indicated Resident 67 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included end stage renal disease (ESRD- irreversible kidney failure), type 2 diabetes mellitus (DM- a disorder characterized by difficulty in blood sugar control and poor wound healing) with diabetic polyneuropathy (disease or dysfunction of one or more nerves, typically causing numbness or weakness in the hands and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-18 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to coordinate the initiation of RNA ([RNA] certified nursing aide program that helps residents to maintain their function and joint mobility) services with a resident's hospice (compassionate care for people who are near the end of life provided at the person's home or within a health care facility) provider after a resident exhibited documented limited range of motion [(ROM) full movement potential of a joint (where two bones meet)] for one out of five sampled residents. This failure resulted in unmet care needs and placed the resident at increased risk for functional decline. Findings: During a review of Resident 11's admission Record, the admission Record indicated Resident 11 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included cerebral infarction (an interruption in blood flow to the brain), fracture (broken bone) of unspecified part of neck of unspecified femur (leg bone), muscle weakness, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-09 · tag F0573 — isolated
    Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide copies of medical records to one of four sampled residents (Resident 2) Responsible Party (RP 1) upon request.This deficient practice was a violation of RP 1's right to obtain a copy of Resident 2's medical records.Findings:During a review of Resident 2's admission Record, the admission record indicated Resident 2 was admitted to the facility on [DATE]. Resident 2's admitting diagnoses included muscle wasting and atrophy (thinning of muscle mass), lack of coordination, and generalized muscle weakness.During a review of Resident 2's Minimum Data Set (MDS, a resident assessment tool), dated 5/28/2025, the MDS indicated Resident 2 did not have cognitive (ability to think and reason) impairments. The MDS indicated Resident 2 required substantial to maximal assistance from staff with all mobility while in and out of bed.During a review of Resident 2's record titled Notice of Medicare Non-Coverage (NOMNC), undated, the record indicated it was signed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-09 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to timely report suspicions of abuse for one of four sampled residents (Resident 2).This deficient practice created a delay in the investigation of Resident 2's suspected abuse, and placed Resident 2 at risk for sustaining further abuse.Findings: During a review of Resident 2's admission Record, the admission record indicated Resident 2 was admitted to the facility on [DATE]. Resident 2's admitting diagnoses included muscle wasting and atrophy (thinning of muscle mass), lack of coordination, and generalized muscle weakness.During a review of Resident 2's Minimum Data Set (MDS, a resident assessment tool), dated 5/28/2025, the MDS indicated Resident 2 did not have cognitive (ability to think and reason) impairments. The MDS indicated Resident 2 required substantial to maximal assistance from staff with all mobility while in and out of bed.a. During a review of Resident 2's progress note dated 6/13/2025 at 3:13 PM, the progress note indicated on 6/13/2025,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-09 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure care plans were developed for two of four sampled residents (Resident 2 and Resident 3). This deficient practice placed Resident 2 and Resident 3 at risk of not receiving resident-centered care and interventions to assist them in reaching their highest practicable physical and psychosocial well-being.Findings: a. During a review of Resident 3's admission Record, the record indicated Resident 3 was originally admitted to the facility on [DATE] and was most recently re-admitted on [DATE]. Resident 3's admitting diagnoses included chronic respiratory failure (a condition that occurs when the lungs cannot get enough oxygen into the blood or eliminate enough carbon dioxide from the body) and hypotension (low blood pressure). During a review of Resident 3's Minimum Data Set (MDS, a resident assessment tool), dated 6/5/2025, the MDS indicated Resident 3 did not have cognitive impairments (a decline in one or more areas of mental function, such as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Findings: 1. During a review of Resident 3's admission Record, the admission record indicated Resident 3 was originally admitted to the facility on [DATE] and was most recently re-admitted on [DATE]. Resident 3's admitting diagnoses included chronic respiratory failure (a condition that occurs when the lungs cannot get enough oxygen into the blood or eliminate enough carbon dioxide from the body) and hypotension (low blood pressure).During a review of Resident 3's Minimum Data Set (MDS, a resident assessment tool), dated 6/5/2025, the MDS indicated Resident 3 did not have cognitive impairments (a decline in one or more areas of mental function, such as memory, attention, or problem-solving). The MDS indicated Resident 3 was dependent on staff for toileting hygiene and rolling from left to right while in bed, requiring two-person assist. During a review of Resident 3's progress note, dated 6/20/2025, the progress note indicated that on 6/20/2025 at 8:30 AM, Registered Nurse (RN) 1 overheard Certified Nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-09 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Licensed Vocational Nurse (LVN) 1, Registered Nurse (RN) 1, and the Social Services Director (SSD) implemented the facility's policy and procedure titled Abuse and Neglect Prevention Management, revised 2/2018, related to abuse reporting, for one of four sampled residents (Resident 2).This deficient practice resulted in LVN 1 and RN 1 not reporting suspicions of Resident 2's abuse on 6/13/2025, and the SSD not reporting suspicions of Resident 2's abuse on 6/26/2025. Findings:During a review of Resident 2's admission Record, the admission Record indicated Resident 2 was admitted to the facility on [DATE]. Resident 2's admitting diagnoses included muscle wasting and atrophy (thinning of muscle mass), lack of coordination, and generalized muscle weakness.During a review of Resident 2's Minimum Data Set (MDS, a resident assessment tool), dated 5/28/2025, the MDS indicated Resident 2 did not have cognitive impairments (a decline in mental abilities,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-12 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the physician of a resident's continued episodes of orthostatic hypotension (OH- a condition in which your blood pressure quickly drops when you stand up after sitting or lying down) and failed to ensure physician involvement in the discontinuation of Physical and Occupational Therapy (PT, OT) services for one of two sampled residents (Resident 1), This failure resulted in a delay in appropriate medical intervention, placed the resident at risk for adverse outcomes including falls, syncope (dizziness), and compromised perfusion (pressure needed for blood to flow to blood vessels), and resulted in the premature termination of Medicare coverage. Findings: 1. During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was originally admitted to the facility on [DATE] with diagnoses that included othrostatic hypotension (OH), history of falling, pleural effusion (a condition where an excessive amount of fluid…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-12 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to develop an individualized care plan for orthostatic hypotension (OH- a condition in which your blood pressure quickly drops when you stand up after sitting or lying down) for one of three sampled residents (Resident 1) when the facility failed to include clinically indicated instruction to administer Midodrine (an anti-hypotensive [low blood pressure] drug) prior to therapy sessions, despite the resident's history of symptomatic OH that affected participation in physical therapy. This failure placed Resident 1 at risk for falls, bodily injury, and early discontinuation of skilled therapy services. Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was originally admitted to the facility on [DATE] with diagnoses that included orthostatic hypotension (OH), history of falling, pleural effusion (a condition where an excessive amount of fluid accumulates in the pleural space, which is the area between the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-03 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident care plan was developed after brusing (a mark on skin, black and blue or red to purple form when blood pools under skin, caused by a blood vessel break) was noted for one resident out of three sampled residents (Residents 1). This deficient practice resulted in a delay in care and monitoring for Resident 1 and potentially negatively affected the delivery of care. Findings: During a review of Resident 1 ' s admission Record, the admission Record indicated Resident 1 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including dementia (the loss of cognitive functioning[ ability to think and reason] thinking, remembering, and reasoning, to such an extent that it interferes with a person's daily life and activities) and legal blindness ( impaired vision). During a review of Resident 1 ' s History and Physical (H&P) dated 3/30/2025, the H&P indicated Resident 1 was alert and oriented to person ([AAO…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-03 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the following for one of three sampled residents (Resident 1): 1. Certified Nursing Assistant (CNA) 1 reported bruising (a mark on the skin, black and blue or red to purple form when blood pools under skin, caused by a blood vessel break) to Resident 1 ' s chest, left breast, flank, and left arm to the charge nurse or supervisor. 2. Treatment Nurse (TN) 1 documented the monitoring of Resident 1 ' s bruising. 3. TN 1 assessed Resident 1 ' s bruises. These deficient practices delayed Resident 1 ' s care and services. Findings: During a review of Resident 1 ' s admission Record, the admission Record indicated Resident 1 was originally admitted to the facility on [DATE] and readmitted on [DATE]. Resident 1 ' s diagnoses included dementia (the loss of cognitive functioning [ability to think and reason], thinking, remembering, and reasoning, to such an extent that it interferes with a person's daily life and activities) and legal blindness (impaired…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-14 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain respect and dignity for one of three sampled residents (Resident 1) when Certified Nursing Assistant (CNA) 1 failed to ensure Resident 1 was cleaned timely as requested. This failure resulted in Resident 1 expressing feelings of anger towards CNA 1 and had the potential for Resident 1 to exhibit feelings of hopelessness and long-term psychological distress. Findings: During a record review of the facility ' s Five-Day Report, dated 4/7/2025, the Five-Day Report indicated Resident 1 alleged a night shift (11 p.m. to 7 a.m.) CNA had a bad attitude on 4/6/2025. The Five-Day Report indicated the CNA refused to change Resident 1 after she pressed the call light. The Five-Day Report indicated Resident 1 pressed the call light a second time because she needed to be changed, and the same CNA yanked her call light and told her not to press it anymore. During a review of Resident 1 ' s admission Record, the admission Record indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-14 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow their Policy and Procedure (P&P), titled, Abuse and Neglect Prevention Management, for one out of three sampled residents (Resident 2) by failing to: 1. Ensure Registered Nurse (RN) 1 reported within 24 hours to the Administrator (ADM), the Director of Nursing Services (DON) and the California Department of Health (CDPH) when Resident 2 ' s family member (FM 1) alleged Certified Nursing Assistant (CNA) 2 was physically rough handling Resident 2. 2. Suspend CNA 2 after an allegation of rough handling was made by Resident 2. This resulted in a delay of an investigation by CDPH and had the potential for further abuse by CNA 2 to other residents. Findings: During a review of Resident 2 ' s admission Record, the admission Record indicated Resident 2 was admitted to the facility on [DATE] with diagnoses that included chronic respiratory failure with hypoxia (a chronic lung disease causing difficulty in breathing), hemiplegia (total paralysis of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-08 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of 10 sampled residents (Resident 3) who received dialysis (a treatment to cleanse the blood of wastes and extra fluids artificially through a machine when the kidney(s) have failed) treatment received care in accordance with standards of practice, when the facility failed to: 1. Ensure nursing staff follow up on Resident 3 ' s potassium ([K] - a mineral the body needs, to help nerves and muscles work properly, especially your heart) lab order and notify the clinician of the abnormal results. 2. Ensure nursing staff ordered a potassium leverl instead of a Levetiracetam (Keppra – medications used to treat seizures [a sudden, uncontrolled electrical disturbance in the brain which can cause uncontrolled jerking, blank stares, and loss of consciousness] level as ordered by the clinician. These deficient practices had the potential to delay necessary care and treatment for hyperkalemia placing Resident 3 at serious risk for heart…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-03 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow their Policy and Procedure (P&P), titled, Abuse and Neglect Prevention, when Certified Nursing Assistant (CNA) 2 did not report within two hours to the California Department of Public Health (CDPH), law enforcement, the ombudsman (an advocate for residents of nursing homes, board and care centers, and assisted living facilities),the Administrator (ADM) and the Director of Nursing Services (DON) when Resident 1 informed CNA 2 that CNA 1 was rough with Resident 1 for one out of three sampled residents (Resident 1). This deficient practice resulted in a delay of an investigation by CDPH and had the potential for further abuse by CNA 1 to other residents within the facility while CNA 1 continued to work the remainder of CNA 1's scheduled shift. Findings: During a review of Resident 1 ' s admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE]. Resident 1 ' s diagnoses included muscle weakness, spinal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-03 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to follow their Policy and Procedure (P&P), titled, Abuse and Neglect Prevention, when the following occurred for one out of three sampled residents (Resident 1) by failing to: 1.Ensure a prompt investigation was initiated when Certified Nursing Assistant (CNA) 2 had knowledge Resident 1 alleged that CNA 1 was rough during care. 2. Ensure the facility implemented prompt measures to protect Resident 1 when CNA 2 had knowledge that Resident 1 alleged that CNA 1 was rough during care. These deficient practices resulted in the delay of a timely investigation and allowed for further potential abuse by CNA 1 to Resident 1 and other residents within the facility while CNA 1 continued to work the remainder of his scheduled shift. Findings: During a review of Resident 1 ' s admission Record, the admission Record indicated Resident 1 was originally admitted to the facility on [DATE]. Resident 1 ' s diagnoses included muscle weakness, spinal stenosis (abnormal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-27 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to: 1. Develop a person-centered care plan (document that helped nurses and other care team members organize aspects of resident care) and implement interventions (actions a nurse took to implement a care plan, intent to improve the resident's comfort and health) for one of four sampled residents (Resident 1), when the facility did not develop a care plan for Resident 1's non-compliance with the use of the call light (a button or device used in healthcare settings, typically located near a resident's bed, that allowed them to signal a nurse or caregiver when they needed assistance). This deficient practice had the potential to negatively affect Resident 1's physical, mental, and psychosocial well-being and had the potential to increase the resident ' s risk of falling. Findings: During a review of Resident 1's admission Record, the admission record indicated Resident 1 was originally admitted to facility on 8/1/2024 and readmitted on [DATE]. Resident 1 '…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-13 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1) who required substantial/maximal assistance (staff does more than half the effort. Staff lifts or holds trunk or limbs and provides more than half the effort) with ADLs was provided water every two hours, according to physician order and care plan. This failure had the potential to cause dehydration and urinary tract infection ([UTI] an infection in the bladder/urinary tract) for Resident 1. Findings: During a review of the Resident 1's admission Record, the admission Record indicated Resident 1 was originally admitted to the facility on [DATE] and readmitted on [DATE]. The admission Record indicated Resident 1's diagnoses included diabetes mellitus ([DM] a disorder characterized by difficulty in blood sugar control and poor wound healing), hypothyroidism (a condition that occur when the thyroid gland does not produce enough thyroid hormone) and legally blindness. During a review of Resident 1's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-22 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow its policy to document the findings related to a change of condition (COC) every shift for two of three sampled residents (Resident 1 and Resident 2). This deficient practice had the potential to result in serious harm such as another episode of aggression towards others, and a delay of necessary treatments. Findings: 1. During a review of Resident 1 ' s admission Record, the admission Record indicated Resident 1 was originally admitted to facility on 12/21/2016 and re-admitted on [DATE]. Resident 1 ' s diagnoses included seizures (a sudden, uncontrolled electrical disturbance in the brain which could cause uncontrolled jerking, blank stares, and loss of consciousness), dementia (a progressive state of decline in mental abilities), anxiety disorder (a mental health condition that involved excessive and persistent feelings of fear, dread, and uneasiness), and insomnia (trouble falling asleep or staying asleep). During a review of Resident 1 ' s…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-22 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident was free from significant medication error by administering amiodarone (a medication that prevents and treats irregular heartbeat) and metoprolol tartrate (medicine to treat high blood pressure) outside the parameters (specific instructions that you could measure) as ordered by the physician for one of three sample residents (Resident 2). These deficient practices had the potential to cause complications of hypotension (low blood pressure, dizziness and fainting leading to falls) and low pulse (leading to loss of consciousness). Findings: During a review of Resident 2 ' s admission Record, the admission Record indicated Resident 2 was admitted to the facility on [DATE]. Resident 2 ' s diagnoses included hypertension (high blood pressure), diabetes mellitus (DM- a disorder characterized by difficulty in blood sugar control and poor wound healing), congestive heart failure (CHF- a heart disorder which caused the heart to not pump the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-24 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure infection prevention and control was maintained when the following occurred: 1. Resident 8 was not tested for Covid-19 (an acute disease caused by a coronavirus, capable of progressing to severe symptoms, including death, especially in older people and those with underlying health conditions) after symptoms of phlegm and a runny nose were first reported on 7/7/2024. 2. Certified Nursing Assistant (CNA) 1 worked two shifts, on 7/9/2024 and 7/10/2024, while experiencing Covid-19 symptoms. These deficient practices created the risk for avoidable spread of infection to all facility residents and staff and placed vulnerable facility residents at risk of suffering severe illness and/or death. Findings: 1. During a review of Resident 8's admission Record, the admission record indicated the facility admitted Resident 8 on 9/27/2023, and most recently re-admitted the resident on 4/18/2024. Resident 8's admitting diagnoses included type 2 diabetes mellitus (uncontrolled blood sugar levels), chest pain, and nephrotic syndrome…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-24 · tag F0675 — failed to support quality of life — isolated
    Honor each resident's preferences, choices, values and beliefs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to answer the call light in a timely manner, ensure the resident's preference to shower by a certain time was honored, and ensure the call lights were not cancelled without asking the residents if they needed assistance for two residents out of two sampled residents (Resident 1 and Resident 2). These deficient practices had the potential to cause a negative impact on Resident 1's and Resident's ' 2s psychosocial well-being and caused a delay in care. Findings: 1. During an observation on 7/24/2024 at 10:15 a.m., in Resident 1's room, Resident 1's call light was not answered. During a review of Resident 1's admission Record, the admission record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including paraplegia (paralysis of the legs and lower body) and depression (a common and serious medical illness that negatively affects how a person feels, the way they think and how they act. Depression causes feelings of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-31 · tag F0642 — pattern
    Ensure a qualified health professional conducts resident assessments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a Registered Nurse (RN) signed the Minimum Data Set (MDS, a resident standardized assessment and care-screening tool) assessments for four of 26 sampled residents (Resident 53, 61, 56, and 3) and failed to ensure the MDS assessment was complete prior to certification (action or process of providing someone or something with an official document attesting to a status of level of achievement) of completion. This deficient practice had the potential to affect the provision of care and provided inaccurate information upon submission to the Federal database. Findings: a. A review of Resident 53's admission Record, indicated Resident 53 was originally admitted to the facility on [DATE] and readmitted on [DATE]. Resident 53's diagnoses included psychosis (severe mental disorder in which thought and emotions are so impaired that contact is lost with external reality), major depressive disorders (depression, a mood disorder that causes a persistent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-31 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to a develop care plans for 2 of 26 sampled residents (Resident 84 and 53) when: a. For Resident 84, the facility failed to develop a care plan for both 1/2 bedrails up to assist Resident 84 with repositioning and Resident 84's preference to have a female escort during outside clinic appointments. b. For Resident 53, the facility failed to develop a care plan for range of motion ([ROM] full movement potential of a joint [where two bones meet]) and mobility (ability to move) impairments, including the provision of Restorative Nursing Aide (RNA, certified nursing aide program that helps residents to maintain their function and joint mobility) services and activities of daily living (ADLs, tasks related to personal care including bathing, dressing, hygiene, eating, and mobility). This deficient practice had the potential to delay necessary monitoring and safety interventions related to both 1/2 side rails being in the up position while Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-31 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility staff failed to review, update and /or revised a care plan (a form that summarizes a person's health conditions and current treatments for their care) addressing fall, and the use of physical restraints for one of six sampled residents (Resident 32). These deficient practices had the potential to place Resident 32 at risk for recurrent falls, and to negatively affect the provision of care, and physical well-being of Resident 32. Findings: During an observation on 5/28/2024 at 11:32 a.m., in Resident 32's room, Resident 32 was observed in bed. Resident 32 was observed the bed against the wall on the right side of the room. A review of Resident 32's admission Record (Face Sheet), the Face Sheet indicated Resident 32 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including dementia (a loss of brain function such as memory, thinking, language, behavior), anxiety (a feeling of worry or fear), hypertension (high…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-31 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide treatment and services for two out of three residents (Resident 35 and Resident 53) by failing to: a. Document Resident 53's hypoglycemic (low blood sugar) episode. This deficient practice had the potential to cause miscommunication of Resident 35's negative health trends and medication adjustments of insulin. b. Ensure Resident 53 who had range of motion (ROM, full movement potential of a joint [where two bones meet]) and mobility (ability to move) concerns) were properly assessed for the provision and application of elbow splints (material used to restrict, protect, or immobilize a part of the body to support function, assist and/or increase range of motion) to both arms, including the determination of Resident 53's splint wear time (length of time the splint was applied) of four to six hours in accordance with professional standards of practice for Occupational Therapy (OT, profession aimed to increase or maintain a person's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-31 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY During an observation, interview, and record review the facility failed to practice pressure related injury preventive practices for two out eight residents (Resident 3 and Resident 26) when the facility failed to: 1.Ensure a low air mattress (LAM) was set according to Resident 26's weight of 255 pounds and the LAM was set to 350 pounds. 2. Ensure the LAM was set according to Resident 3's weight of 161 pounds and LAM was set to 180 pounds. 3. Assess and prevent a pressure injury over Resident 3's ears. These deficient practices placed Resident 3 and Resident 26 at a higher risk of developing a pressure injury due to incorrect weight setting on the LAM and caused Resident 3 to develop a pressure injury on right ear due to prolonged use of medical device. Findings: 1. A review of Resident 3's admission Record, the admission record indicated Resident 3 was originally admitted to the facility on [DATE] and readmitted on [DATE] with a diagnosis of kidney failure (occurs when kidneys suddenly become unable to filter…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-31 · tag F0693 — failed to provide proper feeding-tube care — pattern
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to date and input the time of continuous tube feeding administration, the date and time the tube feeding formula per policy and standards of care for three of five sampled residents (Resident 25, Resident 53, and Resident 61). This deficient practice had the potential to cause weight loss or infection. Findings: a. A review of Resident 61's admission Record indicated Resident 61 was originally admitted to the facility on [DATE] and re-admitted on [DATE]. Resident 61 diagnoses included cerebral palsy (a condition that develops before birth which affects movement and posture with exaggerated reflexes, floppy or rigid limbs, and involuntary motions), major depressive disorder (a mental health disorder characterized by persistently depressed mood or loss of interest in activities, causing significant impairment in daily life) with a single episode of severe psychotic features (seeing or hearing stimuli that is not there, having false beliefs,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-31 · tag F0700 — pattern
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to: 1. Ensure an informed consent was obtained for bed siderail use (a form of physical restraint) for five of five sample residents (Residents 13, 24, 27, 32 84). 2. Ensure Resident 27 had a physician's order for siderails prior to installing bed siderails. 3. Ensure Resident 13's responsible party (RP) was informed about the risk and benefits of bed siderail use. 4. Ensure Residents 84, 24, and 32 were evaluated for alternatives prior to installing bed rails. These deficient practices placed Residents 13, 24, 27, 32 and 84 at risk of inappropriate use of bedrails, placed the residents at risk for unnecessary restraints, and had the potential to violate the residents' rights and responsible party's right of being informed prior to restraint use. Findings: a. During an observation on 5/28/2024 at 11:32 a.m., in Resident 32's room, Resident 32 was observed lying in bed with bilateral bed siderails in upper position. A review of Resident 32's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-31 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure four of four Restorative Nursing Aides (RNA, certified nursing aide program that helps residents to maintain their function and joint mobility) received an evaluation of competence (possession of sufficient knowledge or skill) as evidenced by: a. Four of four sampled residents (Resident 53, 3, 56, and 61) with range of motion [ROM, full movement potential of a joint (where two bones meet)] and mobility (ability to move) concerns did not receive ROM exercises to each joint of both arms and both legs in accordance with physician orders and the facility's job description titled, Restorative Nursing Assistant. b. Four of four RNAs (RNA 1, RNA 2, RNA 3, and RNA 4) did not have an evaluation indicating each RNA was proficient (able to do something to a higher than average standard) to provide RNA services in accordance with the facility's policy titled, Competency of Nursing Staff. These deficient practices resulted in Resident 53, 3,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-31 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the standardized recipes for the lunch menu was followed on 5/28/2024 when the following occurred: 1. Ten residents receiving a puree diet (foods that do not require chewing and are easily swallowed, all foods should be smooth and pureed to the consistency of pudding) received lasagna in a texture or form that met their needs. The pureed lasagna was lumpy, not smooth and had large pieces of pasta present requiring chewing before swallowing. 21 residents receiving a mechanical soft diet (provides foods that are easily chewed) received toasted garlic bread with a hard crust per the spreadsheet (food portion and serving guide) and menu. 2. Ensure staff followed food production recipes for the dysphagia diet (foods that are moist, mechanically altered requiring little chewing and does not fall apart when swallowed) during lunch preparation and tray line observation. Two residents on a Dysphagia diet received chopped lasagna instead of the ground turkey patty with chopped pasta and green beans cut to ½…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-31 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food storage and preparation practices when: 1. One staff working in the dish washing area did not wash their hands before removing the clean and sanitized dishes from the dish machine. 2. Expired food brought to residents from outside of the facility were stored in the resident food refrigerator. There was coffee from staff stored in the refrigerator. The refrigerator had no thermometer and monitoring system for the refrigerator temperatures. These deficient practices had the potential to result in harmful bacteria growth and cross contamination (transfer of harmful bacteria from one place to another) that could lead to food borne illness in 67 out of 74 residents who received food from the facility, including residents who had food stored in the resident refrigerator. Findings: 1. During an observation on 5/28/2024 at 8:45 AM, in the dishwashing area, DA 1 was observed rinsing soiled dishes and loading the dirty dishes in the dish machine while wearing gloves. DA 1 dipped his hands…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-31 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure the clinical records were maintained in accordance with accepted professional standards and complete accurately the Advance Directives Acknowledgement ([ADA]- a form gives you the right to give instructions about your own health care) for three of six sampled residents (Residents 8, 63, and 53). These deficient practices resulted in inaccurate, and incomplete medical records, and had the potential to result in uncertainty in the care and services for residents and placed residents at risk of not receiving care based on their wishes due to inaccurate and incomplete documentation for Residents 8, 63, and 53. Findings: a. A review of Resident 8's admission Record (Face Sheet), the Face Sheet indicated Resident 8 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including diabetes (high blood sugar), major depressive disorder (a mental health condition that causes loss of interest in activities of daily…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-31 · tag F0865 — failed to run a quality-improvement (QAPI) program — pattern
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility Quality Assurance and Performance Improvement (QAPI - a systematic, interdisciplinary, comprehensive, and data-driven approach to maintaining and improving safety and quality in nursing homes while involving residents, families, and nursing home caregivers) committee failed to identify, develop, and implement action plans to ensure: 1. Range of motion (ROM- full movement potential of a joint where two bones meet) was monitored for all residents. (see F-Tag F688) 2. Informed consent for psychotropic medications (drug that affects how the brain works and causes changes in mood) including behavior monitoring and signature verification was done for all residents. (see F-Tag 758) 3. Informed consents were obtained for bed rails. (see F-Tag 700) 4. Physical therapy services were provided per physician's orders. (see F-Tag 825) 5. Restorative Nursing Aide (RNA- assists residents with exercises to improve or maintain mobility and independence) staff were competent to perform their duties as evidenced by: a. Residents with ROM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-31 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure standard infection control practices were followed for seven of by failing to: 1. Ensure Resident 22 and Resident 24's oxygen nasal cannula tubing (a device used to deliver supplemental oxygen placed directly in a resident's nostrils) was dated, properly stored when not in use, and was off the floor, and ensure Resident 69's nebulizer (a drug delivery device used to administer medication in the form of a mist inhaled into the lungs) mask was dated, labeled, properly stored when not in use, and was not touching the floor. 2. Ensure the Social Services Director (DSD) and Registered Nurse (RN) 1 removed their gloves when moving between Resident 33 and Resident 274, and Resident 17 and Resident 13. 3. Ensure contact precautions were followed when Licensed Vocational Nurse (LVN) 3 put his hand in his pocket with contaminated gloves, and failed to perform hand hygiene after cleaning a contaminated blood pressure cuff used on Resident 61.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-31 · tag F0919 — failed to provide a working call system — pattern
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assess the need for modifications to the call light system for one out of eight (8) residents, (Resident 27) by failing to: 1. Ensure the facility the call light for Resident 27 working properly and alarmed when activated by Resident 27. 2. Ensure the Certified Nursing Assistant (CNA 1) reported Resident 27's call light needed repair and was not working to the Maintenance Supervisor (MS). These deficient practices resulted in a delay in obtaining necessary care and services and placed Resident 27 at risk for an accident if called for help. Findings: A review of Resident 27's admission Record indicated Resident 27 was originally admitted to the facility on [DATE] and readmitted on [DATE] with a diagnosis of peripheral vascular disease (a circulatory condition in which narrowed blood vessels reduce blood flow to the limbs) and heart failure (progressive heart disease that affects pumping action of the heart muscles that causes fatigue,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-31 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to obtain informed consent prior to the administration of psychotropics (medications that affect the mind, emotions, and behavior) for three out of five residents (Resident 31 and 32). This deficient practice placed Residents 31 and 32 at risk for avoidable harm from unwanted adverse effects (a harmful and undesired effect resulting from a medication or intervention) related to psychotropic medication use and removed the residents' rights to make decisions about the care and treatments they received in the facility. Findings: a. A review of Resident 31's admission Record indicated Resident 31 was originally admitted to the facility on [DATE] and was re-admitted on [DATE]. Resident 31's admitting diagnoses included schizoaffective disorder (a mental health condition that is a mix of schizophrenia symptoms such as hallucinations and delusions, and mood disorder symptoms such as depression and a milder form of mania), major depressive disorder…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-31 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to honor a resident's preference to have a female staff member escort the resident to clinic visits outside of the facility for one of one sampled resident (Resident 84's). This deficient practice caused Resident 84 to repeatedly be accompanied to appointments by a male staff member despite Resident 84's wishes to have a female escort. This failure also had the potential to cause unnecessary psychological harm to the resident. Findings: A review of Resident 84's admission Record, dated 5/30/2024, indicated Resident 84 was initially admitted to the facility on [DATE] and readmitted on [DATE]. Resident 84's diagnoses included left hip fracture (a partial or complete break of the thigh bone, where it meets the pelvic bone), syncope (fainting) and collapse, hypertension (high blood pressure), type 2 diabetes (too much sugar circulating in the blood) hyperlipidemia (an abnormally high concentration of fat particles in the blood), and osteoarthritis…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-31 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to notify the primary physician of the change in condition of decline in range of motion (ROM, full movement potential of a joint [where two bones meet]) in both ankles for one of four sampled residents (Resident 53), who had limited mobility (ability to move) concerns. This deficient practice resulted in Resident 53's development of contractures (condition of shortening and hardening of muscles, tendons, or other tissue, often leading to joint stiffness) to both ankles. Cross reference F688 and F726. Findings: A review of Resident 53's admission Record, indicated Resident 53 was originally admitted to the facility on [DATE] and readmitted on [DATE]. Resident 53's diagnoses included psychosis (severe mental disorder in which thought and emotions are so impaired that contact is lost with external reality), major depressive disorders (depression, a mood disorder that causes a persistent feeling of sadness and loss of interest and can interfere…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-31 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility staff failed to ensure one of six sampled residents (Resident 32) was free from an unnecessary physical restraint, as evidenced by: 1. Failing to ensure appropriate assessment for less restrictive measures prior to using a physical restraint for Residents 32. 2. Failing to obtain a physician order for the use of bed against the wall used as a physical restraint for Resident 32. 3. Failing to obtain a consent form for the use of a physical restraint, and of side rails for Resident 32. These deficient practices placed Resident 32 at risk for entrapment (when a person is trapped by the bed rail in a position they cannot move from) and had the potential to cause psychosocial harm from not being treated with dignity and respect. Findings: During an observation on 5/28/2024 at 11:32 a.m., in Resident 32's room, Resident 32 was observed lying in bed, eyes closed, visibly sleeping. Resident 32's bed was observed against the wall on the right site, big…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-31 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure the Preadmission Screening and Resident Review ([PASRR] resident screening prior to admission, to determine if the person has, or is suspected of having, a mental illness) Level I screen was completed accurately for one of one resident, (Resident 22). This deficient practice had the potential for Resident 22 to not receive the necessary and appropriate behavioral treatment and services and placed Resident 22 at risk for further complications of schizophrenia (mental illness that effects how person thinks, feels, and behaves) and major depressive disorder (a mental health condition that causes loss of interest in activities of daily living). Findings: A review of Resident 22's admission Record (Face Sheet), the Face Sheet indicated Resident 22 was originally admitted to the facility on [DATE], and readmitted on [DATE] with diagnoses including schizophrenia, major depressive, Chronic Obstructive Pulmonary Disease ([COPD]- a lung disease causing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-31 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY During an observation, interview, and record review the facility failed to ensure the staff provided the necessary care and services to one out of eight sampled residents (Resident 27) that promoted residents well-being by failing to: 1. Ensure Certified Nursing Assistant (CNA 1) offered assistance to Resident 27, to clean up his bed that had a large amount of feces (stool). 2. Ensure CNA 1 gave Resident 27 had ice water when requested. 3. Ensure Resident 27 had a working call light to communicate his needs to staff. These deficient practices had the potential to have a negative impact on Resident 27's quality of life and caused Resident 27 needs not to be met like toileting, bathing receiving drinking water. Findings: A review of Resident 27's admission Record, the admission record indicated Resident 27 was originally admitted to the facility on [DATE] and readmitted on [DATE] with a diagnosis of peripheral vascular disease (a circulatory condition in which narrowed blood vessels reduce blood flow to the limbs)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-31 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide treatment and services to maintain or improve the ability to perform activities of daily living (ADLs, tasks related to personal care including bathing, dressing, hygiene, eating, and mobility) for one of four sampled residents (Resident 53) with limited range of motion [(ROM) full movement potential of a joint (where two bones meet)] and mobility by failing to transfer Resident 53 out of the bed daily. This deficient practice resulted in Resident 53, who had a history of depression, to experience limited social interaction and a decline in ROM, mobility, ADLs, affecting Resident 53's quality of life. Cross reference F656, F688, and F825. Findings: A review of Resident 53's admission Record, indicated Resident 53 was originally admitted to the facility on [DATE] and readmitted on [DATE]. Resident 53's diagnoses included psychosis (severe mental disorder in which thought and emotions are so impaired that contact is lost with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-31 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to monitor behaviors and provide non-pharmacological behavioral interventions for antipsychotic medication (a type of psychotropic psychiatric medication used to treat psychotic disorders) use for one out of five residents (Resident 61). This deficient practice had the potential to cause Resident 61 extrapyramidal side effects (a series of potentially irreversible psychiatric drug induced movement disorders) and potentially prevent Resident 61 from functioning at her highest practicable physical, mental, and psychosocial well being. Findings: A review of Resident 61's admission Record indicated Resident 61 was originally admitted to the facility on [DATE] and re-admitted on [DATE]. Resident 61's admitting diagnose included cerebral palsy (a condition that develops before birth which affects movement and posture with exaggerated reflexes, floppy or rigid limbs, and involuntary motions) and major depressive disorder (a mental health disorder…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-31 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents were free from medication error rates below 5% for one out of five residents (Resident 61). This deficient practice had the potential for residents to be at risk for medication errors. Findings: A review of Resident 61's admission Record indicated Resident 61 was originally admitted to the facility on [DATE] and re-admitted on [DATE]. Resident 61's admitting diagnosis included cerebral palsy (a condition that develops before birth which affects movement and posture with exaggerated reflexes, floppy or rigid limbs, and involuntary motions) and major depressive disorder (a mental health disorder characterized by persistently depressed mood or loss of interest in activities, causing significant impairment in daily life) with a single episode of severe psychotic features (seeing or hearing stimuli that is not there, having false beliefs, and confused or disturbed thoughts). A review of Resident 61's Minimum Data Set ([MDS] a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-31 · tag F0805 — failed to prepare food in a form residents can eat — isolated
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a therapeutic mechanical soft (texture-modified [moist and soft] foods for people who have difficulty chewing and swallowing) diet was served as prescribed by the physician for one of two sampled residents (Resident 42). This deficient practice had the potential to cause Resident 84 to choke on food that was too difficult to chew or swallow. Findings: A review of Resident 42's admission Record, dated 5/30/2024, indicated Resident 42 was initially admitted to the facility on [DATE]. Resident 42's diagnoses included altered mental status (AMS - disruption in how the brain works that causes a change in behavior), metabolic encephalopathy (a problem in the brain caused by a chemical imbalance in the blood), hyponatremia (abnormally low level of sodium in the blood), and dehydration (a harmful reduction in the amount of water in the body). A review of Resident 42's Minimum Data Set (MDS - a standardized resident assessment care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-07 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement infection control measures by failing to: 1. Ensure a COVID-19 (Coronavirus, a highly contagious respiratory illness caused by a virus that can easily spread from person to person) outbreak was reported to the proper California Department of Public Health (CDPH) District Office. 2. Ensure staff was performing proper hand hygiene when going from one resident room to another resident room. This deficient practice had the potential to result in the spread of Coronavirus to residents and staff that could cause respiratory illness, hospitalization, and death. Findings: a. During an observation on 12/7/2023 at 10:00 a.m., the facility's highlighted floor map was noted to have 3 (three) COVID positive rooms and 2 (two) rooms that residents were exposed to close contacts upon entrance. During a concurrent interview and record review on 12/7/2023 at 12:04 p.m. with the Infection Prevention Nurse (IPN), the All Facilities Letter 23-08…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-07 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop a comprehensive and resident-centered care plan to address the risk of exposure to COVID-19 (a highly contagious respiratory illness caused by a virus that can easily spread from person to person) for two of four sampled residents (Residents 1 and Resident 2). This deficient practice had the potential to negatively affect the delivery of nursing care and medical interventions to Residents 1 and 2. Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was initially admitted to the facility on [DATE]. Resident 1's diagnoses included neuromyelitis optica (a rare condition where the immune system damages the spinal cord and the nerves of the eyes (optic nerves), major depressive disorder (a common and serious medical illness that negatively affects how you feel, the way you think and how you act.), exposure to COVID-19. During a review of Resident 1's History and Physical (H&P), dated 11/30/2023, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-21 · tag F0620 — isolated
    Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the staff failed to ensure the admission agreement (contract) was reviewed, completed and signed by the resident or responsible party, for 1 of 3 residents (Resident 1), at the time of admission according to the facility's admission policy. This deficient practice resulted in Resident 1 not being informed of his rights, financial responsibilities, Medicare or Medicaid benefit, and had the potential that concerns about admissions were not addressed. Findings A review of Resident 1's admission record indicated Resident 1 was admitted to the facility on [DATE], with a diagnosis that included malignant neoplasm of kidney and renal pelvis (cancer in the kidney and the urinary tube), type 2 diabetes (DM-high blood sugar), and hypertension (HTN-high blood pressure). A review of Resident 1's history and physical (H&P) dated 7/19/2023, the H&P indicated Resident 1 had the capacity to understand and make medical decisions. A review of Resident 1's minimum data set ([MDS] a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-21 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a copy of the personal belonging inventory list to 1 of 3 residents, Resident 1, on admission. This deficient practice had the potential that Resident 1 won't be able to monitor his belongings and were placed at risk to go missing, misplaced, or stolen. Findings A review of Resident 1's admission record indicated Resident 1 was admitted to the facility on [DATE], with diagnosis that included malignant neoplasm of kidney and renal pelvis (cancer in the kidney and the urinary tube), type 2 diabetes (DM-high blood sugar), and hypertension (HTN-high blood pressure). A review of Resident 1's history and physical (H&P) dated 7/19/2023, the H&P indicated Resident 1 had the capacity to understand and make medical decisions. A review of Resident 1's minimum data set ([MDS] a standardized care assessment and care screening tool), dated 7/31/2023, the MDS indicated Resident 1's cognitive skills (thought process) was intact and could understand and be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-03 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure proper use of personal protective equipment (PPE, used to provide protection to the wearer from infectious agents) for a resident on COVID-19 isolation precautions for one of seven sampled residents (Resident 1). This deficient practice had a potential to place Resident 1, other residents, and staff at risk for COVID-19 infection. Findings: During a review of Resident 1's admission Record, the admission record indicated Resident 1's original admission date was on 6/8/2023 with diagnoses that included urinary tract infection (UTI [a common infection that happens when bacteria, often from the skin or rectum, enters the urethra, and infects the urinary tract]), primary and secondary malignant neoplasm of unspecified site (a new and abnormal growth of tissue [characteristic of cancer] that has spread to other parts of the body from the original site), chronic kidney disease, Stage 3 (mild to moderate damage to your kidneys, which do not work as well as they should to filter waste and extra fluid out of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-03-17 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure safe food preparation practices in the kitchen when: A. The Ice machine's internal compartments were dirty as evidenced by a black substance on the surfaces. B. Dietary Staff such as cook and assistant cook wearing jewelry (bracelet and dangling earrings) during food preparation. These failures had the potential to result in harmful bacteria growth and cross contamination (transfer of harmful bacteria from one place to another) that could lead to foodborne illness in 72 out of 79 medically compromised residents who received food and ice from the kitchen. Findings: A. During an initial tour with the Dietary Services Supervisor (DSS) on 3/14/2022 at 8:57 a.m., wiped the inside compartment of the ice machine using a paper towel and a black substance was noted. DSS stated that it is due for cleaning because it's been a month that was not cleaned it is expected that it is dirty, DSS stated that it could be risk for getting food borne illness due to black substance that was found underneath, DSS further…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-03-17 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility failed to ensure an accurate assessment was conducted for three of three sampled residents (Residents 124, 58 and 49). Residents 124, 58, and 49 did not have an accurate assessment for following: 1. Failure to address Resident 124's complaints of pain. 2. Failure to accurately assess and monitor Resident 58's skin integrity, who was at a very high risk for skin breakdown due to the application of an orthopedic brace (a medical devices designed to address musculoskeletal issues; they are used to properly align, correct the position, support, stabilize, and protect certain parts of the body as they heal from injury or trauma) to the right leg. 3. Failure to ensure Resident 49's bowel and bladder assessment was conducted timely. These deficient practices had the potential to result in a delay in necessary care and treatment for Residents 124, 58, and 49. Findings: a. During a review of Resident 124's admission Record, the admission Record indicated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-03-17 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure two of eight sampled residents (Residents 123 and 58) fingernails and moustache/beard were clean and trimmed regularly. This deficient practice had the potential to negatively impact Resident 123 and 58's quality of life and self-esteem. Findings: a. During a review of Resident 123's admission Record, the admission Record indicated the resident was admitted to the facility on [DATE]. Resident 123's diagnoses included sepsis (a potentially life-threatening condition that occurs when the body's response to an infection damages its own tissues), diabetes mellitus (high blood sugar), adult failure to thrive (a decline seen in older adults, typically those with multiple chronic medical conditions, resulting in a downward spiral of poor nutrition, weight loss, inactivity, depression and decreasing functional ability) and muscle weakness. During a review of Resident 123's Quarterly Minimum Data Set (MDS), a standardized assessment and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-03-17 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of eight sampled residents (Resident 58), who was readmitted to the facility with intact skin integrity and an order for an orthopedic brace (medical device designed to address musculoskeletal issues; used to properly align, correct the position, support, stabilize, and protect certain parts of the body as they heal from injury or trauma) to the right leg, received care consistent with professional standards of practice, to prevent medical-device related pressure ulcers (injuries result from use of medical devices, equipment, furniture, and everyday objects in direct contact with skin and because of increased external mechanical load leading to soft tissue damage) and received necessary treatment and services to promote healing, prevent infection and prevent new pressure ulcers from developing. This deficient practice resulted in Resident 58 developing a Stage I pressure ulcer (non-blanchable [discoloration of the skin that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-03-17 · tag F0688 — failed to keep residents mobile / prevent decline — pattern
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure two of 16 sampled residents (Residents 1 and 5), who had limited range of motion ([ROM] the extent of movement of a joint) and limited mobility, received appropriate treatment and services to increase ROM, prevent further decrease in ROM, and maintain or improve mobility. This deficient practice had the potential to place Residents 1 and 5 at increased risk for further decline and development of contractures (a condition of shortening and hardening of muscles, tendons, or other tissue, often leading to deformity and rigidity of joints). Findings: a. During a review of Resident 5's admission Record, the admission Record indicated the resident was initially admitted to the facility on [DATE] and readmitted on [DATE]. Resident 5's diagnoses included hemiplegia (a severe or complete loss of strength or paralysis [inability to move] on one side of the body) and hemiparesis (a mild or partial weakness or loss of strength on one side of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-03-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the bed siderails were not loose for five of five sampled Residents (Residents 174, 6, 13, 1, and 49). This deficient practice placed Residents 174, 6, 13, 1, and 49 at risk for accidents and hazards such as having a body part caught between the rails, and/or falls. Findings: a. A review of Resident 174's admission Record indicated Resident 174 was originally admitted to the facility on [DATE] and readmitted on [DATE]. Resident 174's diagnoses included diabetes mellitus (increased blood sugar), complete traumatic amputation (removal of a body part) at knee level of the right lower leg and muscle weakness. A review of Resident 174's Minimum Data Set (MDS), a comprehensive standardized assessment and care-screening tool, dated 12/27/2021, indicated Resident 174's had clear speech, was able to make himself understood and was able to understand others. The MDS indicated Resident 174 required limited assistance with bed mobility,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-03-17 · tag F0801 — pattern
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure dietary staff were able to identify and produce the correct textures for pureed diets (food textures made of liquidized or crushed fruit or vegetables for people who cannot chew or have a problem swallowing). The dietary staff did not prepare the appropriate texture of meat according to the Dietary Services Supervisor (DSS). This deficient practice had the potential to result in choking or aspiration (when swallowed food goes down the airway, cutting off breathing) during lunch time for 12 out of 12 residents on a pureed diet. This deficient practice had the potential to result in choking or aspiration (when swallowed food goes down the airway, cutting off breathing) during lunch time for 12 out of 12 residents on a pureed diet. Findings: During an observation of tray line service for lunch on 3/15/2022 at 11:45 a.m., [NAME] 1(C1) checked the temperature of the pureed food that was on the steam table it was green beans, mashed potatoes, and Barbecue (BBQ) pork riblet. During an interview on 3/15/2022 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-03-17 · tag F0805 — failed to prepare food in a form residents can eat — pattern
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure 12 of 12 residents receiving a pureed diet (food texture made of liquidized or crushed fruit or vegetables for those who do not need to chew or have problem swallowing) received a lump-free meal. This deficient practice had the potential to result in increased choking risk for the residents receiving a pureed diet. Findings: During an observation of tray line service for lunch on 3/15/2022 at 11:45 a.m., [NAME] 1 (C1) checked the temperature of the pureed food that was on the steam table. The foods observed were green beans, mashed potatoes, and barbecue (BBQ) pork riblet. During an interview on 3/15/2022 at 11:46 a.m. with the Dietary Services Supervisor (DSS), DSS stated that the BBQ pork riblet was pureed by C1 approximately 45 minutes before the tray line started and C1 would place it in the oven. When DSS was asked if the meat was pureed enough for him, DSS stated that it looked pureed to him. DSS was asked to feel the texture of all the pureed food. The mashed potatoes and green beans were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-03-17 · tag F0909 — failed to maintain a comfortable temperature — pattern
    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview, and record review the facility failed to maintain Resident beds side rails (structural support attached to the frame of a bed, intended to prevent falls and assist in repositioning and getting out of bed). in a safe operating condition for 5 of 5 sampled Residents. (Resident 174, 6,13,1, and 49) These deficient practices placed the residents at risk for a potential accident or entrapment (when a resident becomes caught between the mattress, bed or headboard and the bed rail, or between the rails) related to lose and faulty screws on side rails. Findings: A. During a review of the admission record indicated Resident 174 was originally admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses that included diabetes mellitus (DM-increase blood sugar), complete traumatic amputation at knee level, right lower leg and muscle weakness. During a review of Resident 174's Minimum Data Set (MDS - a comprehensive standardized assessment and screening tool), dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-03-17 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to: a. ensure two out of 8 sampled Residents (Residents 29 and 3) were treated with respect to promote dignity by failing to serve Residents 29 and 3 meals at the same time as their roommates. b.respond to residents' needs and requests for assistance with toileting and activities of daily living (ADL) in a timely manner for three of 12 sampled residents (Resident 22, 123, and 124). These deficient practices has the potential to cause psychosocial harm or decline to the residents and violates residents' right to be treated with dignity. Findings: a. During a review of Resident 29's admission record, the record indicated Resident 29 was admitted on [DATE] with diagnoses including heart failure (a long-term condition in which the heart cannot pump blood well enough to meet the body's needs all the time), rheumatoid arthritis (a chronic inflammatory disorder affecting many joints, including those in the hands and feet.), dementia (loss of memory,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-17 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to dispose properly of the resident's medical records on the tube feeding bag (nutritional supplements) for one of five sampled residents (Resident 20). This failure has the potential outcome of residents' personal medical information being released to the public without the resident's knowledge or consent. Findings: During a review of Resident 20's admission Face Sheet, the Face Sheet indicated Resident 20 was admitted on [DATE]. Resident 20's diagnoses included atherosclerosis of native arteries of extremities (a disease of the arteries characterized by the deposition of plaques of fatty material on their inner walls) with gangrene (dead tissue caused by an infection or lack of blood flow) on the left leg, pneumonia (an infection of one or both of the lungs caused by bacteria, viruses, or fungi), type 2 diabetes (A group of diseases that result in too much sugar in the blood), hypertension (high blood pressure), depressive disorder (a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-03-17 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one out of one resident (Resident 16) was free from physical restraint when bed/chair alarm (pressure sensing devices that alarm when the resident gets up) order was not obtained from physician prior to applying. This deficient practice had the potential to inhibit Resident 16's freedom of movement or activity which had a potential for physical and psychosocial decline. Findings: A review of Resident 16's admission Record (Facesheet) dated 3/17/2022, indicated the resident was admitted to the facility on [DATE] with diagnoses not limited to atrial fibrillation (rapid, irregular beating of the heart), dementia (progressive brain disease causes symptoms such as memory loss), dysphagia (difficulty swallowing), hypertension ([HTN] condition present when blood flows through the blood vessels with a force greater than normal), schizophrenia (a chronic and severe mental disorder that affects how the person thinks, feels, and behaves), and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-17 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the Minimum Data Set ([MDS] a comprehensive standardized assessment and care-screening tool) for a significant change in status was completed within the required time frame for one of eight sampled resident (Resident 58). This deficient practice had the potential to negatively affect the provision of necessary care and services. Findings: During a review of Resident 58's admission Record, the admission Record indicated the resident was initially admitted to the facility on [DATE] and readmitted on [DATE]. Resident 58's diagnoses included status post (S/P) fracture of right femur (broken thigh bone), protein-calorie malnutrition, dementia (a term used to describe a group of symptoms affecting memory, thinking and social abilities severely enough to interfere with your daily life), anemia (a condition in which you lack enough healthy red blood cells to carry adequate oxygen to your body's tissues) and muscle weakness. A review of Resident 58's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-17 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to effectively manage the pain for one of one sampled resident (Resident 13) experiencing pain. This deficient practice had the potential to negatively affect Resident 13's physical comfort and psychosocial well-being and had the potential to increase the pain level and result in an unmanageable pain level. Findings: A review of Resident 13's admission Record indicated Resident 13 was admitted to the facility on [DATE]. Resident 13's diagnoses included unilateral primary osteoarthritis (wearing down of the protective tissue at the ends of bones [cartilage] occurs gradually and worsens over time), bipolar disorder (disorder associated with episodes of mood swings ranging from depressive lows to manic highs), neuralgia and neuritis (pain caused by damaged or irritated nerves). A review of Resident 13's Minimum Data Set (MDS), dated [DATE], indicated Resident 13 was able to make herself understood and was able to understand others. The MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-17 · tag F0725 — failed to have enough nursing staff — isolated
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, staff failed to provide reasonable accommodation to meet the resident's needs by failing to ensure the resident's call lights was within reach for three of eight sampled residents (Residents 123 and 124). This deficient practice had the potential to negatively impact Resident 123, and 124's psychosocial well-being or result in delayed provision of services. Findings: a. During a review of Resident 123's admission Record, the admission Record indicated the resident was admitted to the facility on [DATE]. Resident 123's diagnoses included sepsis (a potentially life-threatening condition that occurs when the body's response to an infection damages its own tissues), diabetes mellitus (refers to a group of diseases that affect how your body uses blood sugar), and adult failure to thrive (a decline seen in older adults - typically those with multiple chronic medical conditions - resulting in a downward spiral of poor nutrition, weight loss, inactivity, depression and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-03-17 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one controlled substance (medication with a high potential for abuse) was disposed of, after expiration and discontinuation of the physician's order for one out of one resident (Resident 9). This deficient practice increased the facility's risk for potential loss, diversion (transfer of a medication from a legal to an illegal use) or accidental exposure to controlled substances, and potential for harm to residents. Findings: A review of Resident 9's admission Record (Facesheet) dated [DATE], indicated the resident was admitted to the facility on [DATE] with diagnoses not limited to major depressive disorder ([MDD] a common but serious mood disorder, causing severe symptoms that affect how you feel, think, and handle daily activities, such as sleeping, eating, or working), dementia (a chronic or persistent disorder of the mental processes caused by brain disease or injury and marked by memory disorders, personality changes, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-03-17 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure it was free of medication error rate of less than five (5) percent (%) for two of six randomly selected residents (Resident 48 and 35) observed during medication administration. This deficient practice of two medication errors out of 30 opportunities (observations during medication administration), resulted in a medication administration error rate of 6.67 %, that exceeded the five (5) percent threshold and the potential to increase the side effects of the medications. Findings: a. During a review of the admission Record, the record indicated Resident 48 was admitted to the facility on [DATE]. Resident 48's diagnoses include hemiplegia (a severe or complete loss of strength or paralysis on one side of the body) and hemiparesis (mild or partial weakness or loss of strength on one side of the body) following other nontraumatic Intracranial hemorrhage (acute bleeding inside the skull or brain) affecting the right dominant side, type 2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-03-17 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure infection control practices were followed by Licensed Vocational (LVN 1) during care for one out of seven residents (Resident 124) who resided in a yellow zone room (area for newly admitted or readmitted residents, residents with incomplete or unknown COVID-19 [a highly contagious infection, caused by a corona virus that can easily spread from person to person] vaccination status). This deficient practice had the potential to place the residents, staff, and the community at risk for the spread of infection. Findings: A review of Resident 124's admission record (Facesheet) dated 3/17/22, indicated the resident was admitted to the facility on [DATE], with diagnoses not limited to urinary tract infection ([UTI] an infection of some part of the urinary tract), hyperlipidemia ([HLD] a condition that causes the levels of certain bad fats, or lipids, to be too high in the blood), dementia (memory loss), and hypertension ([HTN] a condition…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$57,906 in federal fines across 1 penalty. 1 Medicare payment denial on record.

  • $57,906 — penalty dated 2024-05-31
  • Medicare payment denial — starting 2024-06-29 for 32 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to EVA CARE GROUP — 9 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 53.4-2.4 vs chain
Health inspection 1 of 52.6-1.6 vs chain
Staffing 4 of 54.4-0.4 vs chain
Quality measures 3 of 54.0-1.0 vs chain
The other 8 homes this chain runs (chain average 3.4★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
CHEN, JENQIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR50%since 03/31/2003
CHEN, TZE-YUNIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR50%since 03/31/2003
PADAMA, JOHNIndividualMANAGING CONTROL - GOVERNING BODYsince 08/02/2017
PADAMA, ANTHONYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/11/2024
TSENG, TONYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/06/2025

CMS files one row per role, so the 9 rows in the source record cover these 5 parties — each is shown once here with every role it holds. Nothing is omitted.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$11.6M
Net patient revenuemost recent cost report
-11.8%
Operating marginrevenue minus expenses
$441K
Related-party expense3% of expenses
Who pays — share of resident-days
Medicaid 82%Medicare 14%Other / private 4%

About 82% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $441K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$410per resident / day
operating cost
$12,453per month
≈ monthly operating cost
$367per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 056458. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-07-18, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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