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Civita Care Center At Cheshire

745 Highland Avenue, Cheshire, CT 06410 · For profit - Limited Liability company · 120 certified beds · (203) 272-7285 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Flagged for abuseResident-funds citation (F0565)Behavioral-health or dementia-care citation — no harm found (F0758)1 actual-harm citation
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (4/5)
  • lower-than-typical staff turnover (31% vs 45% nationally) — better care continuity
Worth asking about
  • CMS has flagged it for abuse
  • it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Mar 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0565)
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (51) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll-based staffing score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its facility-reported quality-measure rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 2 of 5

Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
416 Highland Ave · (860) 381-0905 · Call to confirm hours
Pharmacy
581 Highland Ave · (203) 250-2251 · Call to confirm hours
Grocery
Park
Cheshire Town Green · Typically dawn to dusk
Place of worship
55 Country Club Rd · (203) 272-3621

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased24.2%18.0%15.4%worse
Long-stay residents who lose too much weight7.3%6.5%5.4%worse
Long-stay residents with a catheter left in their bladder0.3%0.7%0.9%better
Long-stay residents with a urinary tract infection1.9%1.5%2.0%typical
Long-stay residents with depressive symptoms24.9%22.3%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury2.3%3.5%3.3%better
Long-stay residents whose ability to walk worsened23.5%16.4%16.1%worse
Long-stay residents on antianxiety or hypnotic medication29.4%17.6%18.9%worse
Long-stay residents given the seasonal flu vaccine89.5%93.5%95.3%typical
Long-stay residents with pressure ulcers3.7%4.0%4.7%better
Long-stay residents with worsening bladder/bowel control14.4%24.7%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table23.2%17.8%17.1%worse
Short-stay residents who newly got an antipsychotic medication1.9%1.5%1.4%worse
Short-stay residents given the seasonal flu vaccine72.7%69.7%79.4%typical
Short-stay residents rehospitalized after admission27.0%24.3%22.6%worse
Short-stay residents with an outpatient ER visit9.9%10.7%12.0%better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

56.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 67 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

56.9%U.S. median 51.5%
Got home and stayed home
9.5%U.S. median 10.7%
Went back to hospital
52.3%U.S. median 56.6%
Met the expected recovery
0.24U.S. median 0.31
Therapy hours / resident / day
0.07hours / resident / day
Physical therapy
0.14hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Met the expected recovery: 52.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 44 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.24 therapist hours per resident per day in 2026Q1 — more than 31% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 6% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF56.9%CMS range 44.1–68.851.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.5%CMS range 6.5–13.610.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge52.3%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge43.2%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge43.2%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified98.6%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.9%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.2%CMS range 3.4–9.67.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.921.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.60
RN hours/ resident / day
0.99
LPN hours/ resident / day
2.00
Aide hours/ resident / day
3.58
Total nurse hours/ resident / day
0.32
RN hoursweekends
30.8%
Total nursing turnover
30.0%
RN turnover

How full it usually is: this home is certified for 120 beds and averages 77.6 residents a day — about 65% occupied, or roughly 42 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.58 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.60 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.00 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.30 hrs/resident/day on weekends vs 3.70 on weekdays — 11% thinner on weekends. RN hours go from 0.71 to 0.32 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 31% is below the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

17
deficiencies at the latest standard inspection (2025-01-15)
11
at the previous standard inspection (2022-09-26)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

51 citations, most serious first. The 11 most serious are shown; the remaining 40 are one tap away and print in full.

  • Actual harm · Gcited before2022-09-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for 1 resident, (Resident #35), reviewed for accidents, the facility failed to ensure adequate supervision while the resident was seated on the toilet to prevent a fall with subsequent femur fracture. The findings included: Resident #35 was admitted to the facility with diagnoses that included dementia with behavioral disturbance, major depression, right femur necrosis and generalized muscle weakness. A fall risk assessment dated [DATE] identified Resident #35was at high risk for falls due to history of falling and impaired gait. The quarterly MDS dated [DATE] identified Resident #35 had impaired cognition, required extensive assistance for bed mobility, total 2-person assistance for transfers, did not ambulate in room or on unit and utilized a wheelchair for locomotion on the unit. Additionally, Resident #35 was dependent for toileting. The care plan dated 12/6/21 identified Resident #35 was at risk for falls due to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-23 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one (1) of three (3) sampled residents (Resident #1) who were dependent on staff for personal hygiene, the facility failed to ensure Resident #1 was treated with dignity by a nurse aide when providing care. The findings include:Resident #1's diagnoses included schizophrenia, depression, anxiety, adult failure to thrive and muscle weakness. The Resident Care Plan dated 1/21/26 identified Resident #1 needed assistance with activities of daily living related to cognitive and physical deficits. Interventions directed to allow extra time to complete tasks, encourage the resident to make choices to the extent that is possible, praise the resident for efforts, and report changes in functional ability to the physician. Review of a complaint voiced by a family member, Person #1, that the facility received on 2/24/26 identified on 2/21/26 at approximately 10:30 AM Person #1 entered Resident #1's room to find Resident #1 completely…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-23 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, observations, facility documentation, facility policy and interviews for one (1) of three (3) sampled residents (Resident #1) who were dependent on staff for personal hygiene, the facility failed to ensure Resident #1 was provided with incontinent care in accordance with the plan of care that directed incontinent care every two (2) hours, as needed, and five (5) times a day at specific times. The findings include:Resident #1's diagnoses included schizophrenia, depression, anxiety, adult failure to thrive and muscle weakness. The Resident Care Plan dated 1/21/26 identified Resident #1 needed assistance with activities of daily living related to cognitive and physical deficits, had urinary incontinence, and a pressure ulcer. Interventions directed to check the resident for incontinent episodes every two (2) hours and change as needed, assist with toileting, and resident specific toileting-upon rising, after meals, bedtime, and as needed five times a day at 8:00 AM, 10:30 AM, 2:00…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policies and interviews for one (1) of three (3) sampled residents (Resident #1) who required a mechanical lift for transfers in and out of the bed and chair, the facility failed to ensure the appropriate number of staff transferred the resident into bed in accordance with the resident care plan. The findings include: Resident #1's diagnoses included unspecified dementia without behavioral disturbances and anxiety. The annual Minimum Data Set assessment dated [DATE] identified Resident #1 had poor memory recall and was dependent on staff for personal care, transfers, and turning and repositioning. A physician's order dated 1/3/25 directed to use a Hoyer lift for all transfers. The Resident Care Plan dated 1/13/25 identified Resident #1 needed assistance with mobility and activities of daily living. Interventions directed to transfer via a mechanical lift with the assistance of two (2) and assist of two (2) for care. The nurse's note dated 1/16/25…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · D2025-01-30 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents (Resident #2) reviewed for activities of daily living and diabetes management, the facility failed to ensure a baseline care plan was implemented for a resident who required assistance with activities of daily living and had type 2 diabetes mellitus with hyperglycemia. The findings include: Resident #2 had diagnoses that included need for assistance with personal care, type 2 diabetes mellitus type with hyperglycemia The nursing admission evaluation dated 12/13/24 at 3:56 P.M. completed by LPN #2 identified Resident #2 has an amputation to h/her right lower leg and Resident #2 requires extensive assistance with transfers. Review of Occupational Therapist Assistant (OTA) #1's summary of daily skilled services dated 12/15/24 at 1:31 P.M. identified for Resident #2 use Hoyer at this time for h/her safety as well as the safety of staff due to frequent falls at home and the hospital. OTA…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-30 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents (Resident #2) reviewed for diabetes management, the facility failed to ensure the medical record was complete and accurate to reflect treatment of hypoglycemia. The findings include: Resident #2 had diagnoses that included need for assistance with personal care, type 2 diabetes mellitus type with hyperglycemia, abnormalities of gait and mobility, repeated falls, acquired absence of right below knee amputation, and generalized muscle weakness. The admission MDS dated [DATE] identified Resident #2 had a Brief Interview for Mental Status (BIMS) score of twelve (12) indicative of moderately impaired cognition, moderate assistance with ADLs The MDS and insulin injections 6 days during the last 7 days and Resident #2 was taking high-risk drug classes which included hypoglycemics. The physician's orders dated 12/20/24 directed to administer Ozempic (medication for diabetes mellitus) 4 mg/3…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-15 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, review of facility documentation, facility policies, and interviews, the facility failed to ensure dietary staff monitored food temperatures prior to meal service. The findings include: Review of the Service Line Checklists dated 12/1/24 through 1/12/25 failed to identify food temperatures had been obtained on the steam table, prior to plating dinner service on the following dates: 12/2/24, 12/23/24, 12/25/24, 12/31/24, 1/1/25, 1/2/25, and one undated checklist. Observation and interview with [NAME] #1 on 1/14/25 at 11:15 AM, during lunch service plating, identified that once all the food is on the steam table and ready to be plated, he obtains a temperature reading on each item to ensure the food is at the correct temperature. Interview with the Dietary Manager on 1/14/25 at 11:20 AM identified that she was aware that the Service Line Checklists dated 12/2/24, 12/23/24, 12/25/24, 12/31/24, 1/1/25, 1/2/25, and one undated form, were not completed. The Dietary Manager indicated that when she identified the missing documentation for temperatures on the checklist,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-15 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for 1of 3 residents (Resident #39) reviewed for abuse, the facility failed to ensure a resident was treated in a respectful and dignified manner. The findings include: Resident #39 had diagnoses that included hemiplegia/hemiparesis (weakness and paralysis) affecting the left, non-dominant side following a cerebral infarction (stroke) and history of seizures. The baseline care plan dated 12/23/24 identified Resident #39 had a functional rehabilitation potential and was at risk for falls. Interventions included to provide the necessary set up cueing support/assistance to carry out activities of daily living. The admission MDS dated [DATE] identified Resident #39 was cognitively intact, required substantial one person assist with bed mobility, two-person assist with transfers using a mechanical lift and set up assist with eating. Interview with Resident #39 on 1/12/25 at 9:07 AM identified he/she was finishing up an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-15 · tag F0553 — failed to let residents help plan their care — isolated
    Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #45) reviewed for care planning, the facility failed to consistently hold interdisciplinary resident care conferences and invite the resident to participate. The findings include: Resident #45 was admitted to the facility in November 2020 with diagnoses that included chronic embolism and thrombosis of deep veins of left lower extremity, history of falls, major depression, poly neuropathy and seizures. The quarterly MDS dated [DATE] identified Resident #45 had intact cognition, was independent for dressing, toileting, and personal hygiene. Additionally Resident #45 participated in assessment. The care plan dated 3/26/23 identified code status with interventions to review quarterly and as needed with Resident #45. Review of the clinical record 4/13/23 to 10/10/24 identified the last quarterly interdisciplinary care conference was held on 4/13/23, over a year and a half ago, which included a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-15 · tag F0572 — isolated
    Give residents a notice of rights, rules, services and charges.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 4 residents (Resident #44) reviewed for advance directives, the facility failed to inform the resident/resident representative of their rights upon admission. The findings include: Resident #44 was admitted to the facility in September 2024 with diagnoses that included stroke, gastrostomy placement, and dysphagia. The care plan dated 10/1/24 identified Resident #44 had impaired cognition related to a stroke, including being nonverbal. Interventions included to report any concerns or changes to the resident representative. A social work admission note dated 10/3/24 at 11:03 AM identified an admission care conference meeting was held with Person #1 (resident representative) related to the admission and included a review of medical and psychiatric history, current status, care plan, and goals of treatment. The admission MDS dated [DATE] identified Resident #44 had severely impaired cognition, was always…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-15 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 3 of 4 residents (Resident #16 and 41) reviewed for advance directives, the facility failed to obtain a physician's order for code status after the residents' wishes were communicated and identified on the Advance Directives-Clarification of Wishes document, and for 1 resident (Resident #44 ) reviewed for advance directives, the facility failed to review advance directives upon admission. The findings include: 1. Resident #16 was admitted to the facility on [DATE] with diagnoses that included vascular dementia, Alzheimer's disease, and malignant neoplasm of an unspecified part of bronchus or lung. An Advance Directives-Clarification of Wishes document dated [DATE] identified Resident #16's wishes regarding care and treatment in the event that the resident was incapacitated and unable to direct his/her physician or if it was determined that the resident would be permanently unconscious were as follows: Do Not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 40 citations
  • Potential for harm · D2025-01-15 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 8 residents (Resident #44) reviewed for hospitalizations, the facility failed to ensure that the resident representative was notified following the resident's transfers to the hospital. The findings include: Resident #44 was admitted to the facility in September 2024 with diagnoses that included stroke, gastrostomy placement, and dysphagia. A physician's order directed to administer Osmolite (a liquid nutritional supplement used for gastrostomy tube feedings) to run continuously at 75 cc/hour and Clopidogrel (a medication used to help prevent blood clots) 75 mg daily via gastrostomy tube for history of stroke. The care plan dated 10/1/24 identified Resident #44 was dependent on tube feeding and was at risk for aspiration and other complications related to tube feeding. Interventions included to check placement and patency before each feeding or medication administration. The admission MDS dated [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-15 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy, and interviews for 2 of 2 residents (Resident #37 and 44) reviewed for tube feeding, the facility failed to ensure the comprehensive care plan was updated following multiple displacements of a feeding tube. The findings include: 1. Resident #37 was admitted to the facility on [DATE] with diagnoses that included cerebral infarction, hemiplegia, neuromuscular dysfunction of the bladder, neurogenic bowel, and a gastrostomy-jejunostomy (GJ) tube. The care plan dated 3/28/24 (last revised 11/12/24) identified Resident #37's GJ tube was at risk for coming out. The intervention was an abdominal binder. The quarterly MDS dated [DATE] identified Resident #37 had severely impaired cognition, had functional limitation in range of motion to both the upper and lower extremities, required maximal assistance for rolling left to right, and had a feeding tube. The nurse's note dated 11/4/24 at 10:34 AM identified that the writer was called into Resident #37's room by the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-15 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interview for 1 resident, (Resident #39) reviewed for activities of daily living, the facility failed to provide necessary set up and assistance with meals as per the comprehensive assessment and plan of care. The findings include: Resident #39 had diagnoses that included hemiplegia/hemiparesis (weakness and paralysis) affecting the left, non-dominant side following a cerebral infarction (stroke) and history of seizures. The baseline care plan dated 12/23/24 identified Resident #39 had a functional rehabilitation potential. Interventions included to provide the necessary, set up cueing support/assistance to carry out activities of daily living. The admission MDS dated [DATE] identified Resident #39 was cognitively intact, required substantial one person assist with bed mobility, two-person assist with transfers using a mechanical lift and set up assist with eating. Interview with Resident #39 on 1/12/25 at 9:07 AM identified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-15 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 2 of 5 residents (Resident #12 and 48) reviewed for accidents, the facility failed to ensure neurological assessments were completed after 3 unwitnessed falls and an observed head strike. The findings include: 1. Resident #12 was admitted to the facility on [DATE] with diagnoses that included vascular dementia, chronic kidney disease, and muscle weakness. Review of the clinical record identified Resident #12 was hospitalized from [DATE] - 4/27/24 due to a left hip fracture following a fall. The care plan dated 4/29/24 identified Resident #12 had a history of falls with hip fracture. Interventions included to keep personal and frequently used items within reach. The significant change MDS dated [DATE] identified Resident #12 had severely impaired cognition, was frequently incontinent of bowel and bladder, and required maximal assistance from staff with transfers, bathing, and dressing. A reportable event form dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-15 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for the only sampled resident (Resident #37) reviewed for pressure ulcers, the facility failed to ensure weekly skin assessments were completed, per the physician's order. The findings include: Resident #37 on was admitted to the facility on [DATE] with diagnoses that included cerebral infarction, hemiplegia, neuromuscular dysfunction of the bladder, neurogenic bowel, and gastrostomy-jejunostomy (GJ) tube. A physician's order dated 10/31/22 directed to complete a weekly skin observation on shower days, once weekly, on Monday; 3:00 PM - 11:00 PM. The quarterly MDS dated [DATE] identified Resident #37 had severely impaired cognition, had an indwelling foley catheter, was always incontinent of bowel, was dependent for toileting hygiene, bathing, and sitting to lying, required maximal assistance for rolling left to right, and was at risk for developing pressure ulcers/injuries. The care plan dated 11/12/24…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interview for 5 of 7 residents (Resident #23, 26 27, 39 and 48) reviewed for accidents and/or abuse, the facility failed to provide adequate supervision and/or assistive devices to prevent accidents. For Resident 23 and 26, the facility failed prevent an elopement. For Resident #27 the facility failed to ensure that staff transferred the resident safely via a hoyer (mechanical lift) to prevent an injury. For Resident #39, the facility failed to prevent a fall. For Resident #48 the facility failed to ensure that a seat belt was in good repair to prevent a fall and failed to ensure proper positioning while being wheeled into the bathroom to prevent the residents head being bumped on the door frame. The findings include: 1. A Preadmission Screening and Resident Review, PASARR (mandated screening process for individuals with serious mental illness and/or intellectual disability/developmental disability related diagnosis) dated 2/8/18…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-15 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility policies, and interviews for 1 of 2 residents (Resident #37) reviewed for tube feeding, the facility failed to ensure an intervention to prevent the dislodgement of a feeding tube was in place and failed to ensure the family was educated on interventions to prevent the dislodgement of a feeding tube. The findings include: Resident #37 on was admitted to the facility on [DATE] with diagnoses that included cerebral infarction, hemiplegia, neuromuscular dysfunction of the bladder, neurogenic bowel, and gastrostomy-jejunostomy (GJ) tube. The care plan dated 3/28/24 (last revised 11/12/24) identified Resident #37's GJ tube was at risk for coming out. The intervention was an abdominal binder. The quarterly MDS dated [DATE] identified Resident #37 had severely impaired cognition, had functional limitation in range of motion to both the upper and lower extremities, required maximal assistance for rolling left to right, and had a feeding tube. The nurse's note…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-15 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, review of facility policy and interview, the facility failed to ensure meals were served at appetizing temperatures. The findings include: Interviews with 4 residents on 1/12/25 identified food temperatures were frequently cold. Interview with the FSD on 1/13/25 at 12:28 PM identified she residents were generally happy with the food, however, there were occasional complaints of cold food and ongoing efforts were made to ensure the timely delivery of hot food items. Interview with the Administrator on 1/13/25 at 2:13 PM identified it appeared food was not getting to the resident timely after it was delivered to the floor. Observation and a food temperature check on 1/14/25 at 12:16 PM of the main lunch meal and alternative choices with the FSD identified the following: Chicken sandwich 136.7 F. Hamburger 106.7 F. Porkchop 134.4 F. Hot Dog 120.9 F. Baked ham 118.8 F. Noodles 119.4 F. Cabbage 119.3 F. Grilled cheese 108.1 F. Grilled ham and cheese 110.6 F. Green beans 112.2 F. Interview with the FSD on 1/14/25 at 12:16 PM identified hot foods should be served at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-15 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy and interview for 1 of 2 residents (Resident #50) reviewed for pressure ulcers, the facility failed to ensure staff performed handwashing according to infection control policy, and for 1 of 4 residents (Resident #5) reviewed during medication administration, the facility failed to maintain infection control standards, and the facility failed to ensure the IP conducted environmental infection control rounds. The findings include: 1. Resident #50 had diagnoses that included failure to thrive. The admission MDS dated [DATE] identified Resident #50 had intact cognition and was at risk for the development of a pressure ulcer. The care plan dated 12/14/24 identified Resident #50 acquired a new pressure injury to the left heal with interventions to elevate heals, provide treatments as ordered and turn and position every two hours. A physician's order dated 12/14/24 directed to apply skin prep to the boggy area of the left heel…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-15 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interview for 2 of 5 residents (Resident #44 and 61) reviewed for influenza and pneumococcal vaccination, the facility failed to offer the influenza and pneumococcal immunizations, provide education regarding the benefits and potential side effects of the immunizations or document in the clinical record that the resident either received the immunizations or declined. The findings include: 1. Resident #44 was admitted to the facility on [DATE] with diagnoses that included pneumonia, stroke, and a feeding tube. The admission MDS dated [DATE] identified Resident #44 had severely impaired cognition, did not receive the influenza vaccine in the facility for this year's influenza season and had not received the pneumococcal vaccine. Review of the physician's progress and nurses' notes dated 9/30/24 to 1/14/25 failed to reflect that staff offered the influenza immunization, provided education regarding the benefits and potential side…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-15 · tag F0887 — isolated
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 2 of 5 residents (Resident #44 and 61) reviewed for Covid - 19 vaccination, the facility failed to ensure residents were offered Covid - 19 immunization, and those immunizations were tracked. The findings include: 1. Resident #44 was admitted to the facility on [DATE] with diagnoses that included pneumonia, stroke, and a feeding tube. The admission MDS dated [DATE] identified Resident #44 had severely impaired cognition. Additionally, Resident #44's Covid - 19 vaccine was not up to date. The Preventative Health Report identified Resident #44' Covid - 19 vaccine was last given on 1/15/23. Interview with RN #3 (Infection Preventionist) on 1/14/25 at 8:53 AM indicated that he was responsible to make sure all residents were up to date with their vaccinations. RN #3 indicated that all resident's or the resident's representatives are educated and offered the Covid - 19 vaccine or Covid - 19 booster on day of admission…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-15 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for Resident #1 reviewed for misappropriation, the facility failed to ensure the resident's money was that was placed in the facilities possession, was secured. The findings include: Resident #1 was admitted to the facility with diagnoses that included cerebrovascular disease and dementia. The care plan dated 8/18/23 identified Resident #1 had anxiety and agitation related to the loss of independence and strained relationships with family members with interventions included to encourage Resident #1 to become involved with activities, encourage the resident to verbalize feelings and spend time talking with the resident. The quarterly MDS dated [DATE] identified Resident #1 had no impairments in cognition and required two staff assistance for bed mobility and transfers. Review of the resident personal belongings form dated 6/6/23 identified the business office received $2,000 in cash from Resident #1. The Accident and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-09-26 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of facility documentation, facility policy, and interviews the facility failed to ensure the environment was maintained in a clean, sanitary, and homelike manner. The findings include: Observations during tour on 9/19/22 from 12:00 PM - 12:30 PM, and on 9/22/22 at 10:00 AM - 10:20 AM with the DNS, Maintenance Director, and the Housekeeping/Laundry Director identified the following: a. Damaged, chipped, marred bedroom walls, bathroom walls, hallways walls, and/or bathroom doors in rooms on the 2 East unit #201, 203, 205, 207, 209, 211 the lounge, 217, 221 and 223. On the 2 [NAME] unit #204, 206, 208, 210, 212, dining room, 218, 220 and 222. The 3 East unit lounge, and the 3 [NAME] unit #302, 304, 312 and 318. b. Damaged and torn linoleum floor tiles in the bathroom, and bedroom in room221 on the 2 East unit, and on the 2 [NAME] unit #206 and 218. c. Damaged and peeling cove base in bedroom or bathroom in room [ROOM NUMBER] on the 2 East unit and on the 2 [NAME] unit in room [ROOM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-09-26 · tag F0925 — failed to control pests — pattern
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, review of facility documentation and interviews the facility failed to maintain an adequate pest control program. The findings include: Review of the pest control invoice dated 4/29/22 at 3:40 PM identified fruit flies in dishwashing room. Reset exterior bait stations, treated sites for all crawling insects, recommend fly light in dish washing room. Review of the pest control invoice dated 5/31/22 at 4:10 PM identified some fruit flies in dishwashing room. Renewed bait in exterior bait stations, treated sites for all crawling insects. Review of the pest control invoice dated 8/31/22 at 11:30 AM identified site treated kitchen, and entries target pest crawling insects. The bait stations target mice. No pest activity found. Treated sites for all crawling insects, reset exterior bait stations. Tour of the facility on 9/22/22 at 10:00 AM - 10:20 AM with the DNS, Maintenance Director, and the Housekeeping/Laundry Director identified numerous winged black insects were observed. Winged black insects flying around were noted in the following areas: The 2nd floor East…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-26 · tag F0565 — failed to support the resident council — isolated
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review facility documentation, facility policy, and interviews, the facility failed to ensure a formal response to council members concerns following a Resident Council meeting. The findings include: Review of Resident Council minutes dated July 13, 2022 through September 8, 2022 identified during the July and August 2022 meeting, the resident group complained of waiting for a long time for call light response. Interview on 9/21/22 at 9:31 AM with the Recreation Director identified any council members concerns were deferred to the appropriate discipline to address however, he was unable to provide documentation how the concern(s) were addressed month to month. Interview on 9/21/22 at 9:31 AM with the Recreation Assistant identified she was responsible for writing up the minutes to the Resident Council meetings and had recently identified through a continuing education opportunity that resident group concerns were not followed up with in subsequent months and that going forward there was a plan to do so. Interview on 9/21/22 at 9:31 AM with the Administrator identified he…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-26 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 2 of 6 residents (Resident #43 and 50) reviewed for abuse, the facility failed to ensure that the residents were free from physical and verbal abuse. The findings include: 1. Resident #43 had diagnoses that included cerebral infarction, asthma, diabetes and benign prostatic hyperplasia. The quarterly MDS dated on 2/2/21 identified Resident #43 had intact cognition and required no assistance with transfers, ambulation, toileting, dressing or hygiene. The corresponding care plan identified Resident #43 was independent to assist as needed with transfers, walking, dressing, toileting and dressing. Interventions included to assist as indicated for daily care, encourage to make choices, preserve privacy and dignity and report any changes to the physician. The reportable event form dated 2/7/21 identified Resident #43 reported to staff that Resident #29 kicked him/her in the leg. Resident #29 was placed on 1:1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-26 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interview for 2 of 6 residents (Resident #42 and 46) reviewed for abuse, the facility failed to ensure that an allegation of misappropriation of resident property and an allegation of neglect were reported according to established guidelines. The findings include: 1. Resident #42 was admitted to the facility in May 2020 with diagnoses that included pain, diabetes, acute respiratory disease, and depressive episodes. The quarterly MDS dated [DATE] identified Resident #42 had intact cognition and required extensive assistance with personal hygiene. A written statement by the Administrator (undated) identified on 4/14/22, the Administrator and the Business Office Manager spoke to Resident #42 about his/her application for Medicaid coverage. According to the DSS worker, the only thing holding up approval was information for the last 5 years on two bank accounts. Resident #42 told reported that the accounts were closed about 2 years…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-26 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 2 of 6 residents (Resident #29 and Resident #46) reviewed for abuse, the facility failed to protect Resident #29 from physical abuse by another resident and failed to fully investigate an allegation of neglect and protect the resident during the investigation. The findings include: 1. Resident #29 had diagnoses that included cerebrovascular disease, hemiplegia and hemiparesis following cerebrovascular disease affecting right dominant side, depression, anxiety, and vascular dementia with behavioral disturbances. The annual MDS assessment dated [DATE] identified Resident #29 was severe cognitive impaired and required extensive to dependent assist with 2-person with transfer, toileting and hygiene. The care plan dated 2/7/21 identified Resident #29 had verbal behavioral symptoms directed toward other and kicked another resident. Care plan intervention directed to avoid over stimulation, provide 1:1 session with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-26 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for 2 of 3 Residents, (Resident #4 and 57), reviewed for medications, the facility failed to follow the physician's orders regarding the stop date of the medication which led to medication errors. The findings include: 1. Resident #4 was admitted with diagnoses that included dementia without behavioral disturbance, chronic kidney disease and bacterial infection. The quarterly MDS dated [DATE] identified Resident #4 had mildly impaired cognition, required extensive 2 staff assistance for bed mobility and total 2 staff assistance for transfer and personal hygiene. An APRN order dated 9/2/22 directed to provide Bactrim DS (antibiotic medication) 1 tablet every 12 hours for 7 days (14 doses). The September 2022 MAR identified Resident #4 received Bactrim DS 1 tablet twice a day starting on 9/2/22 at 10:00 PM and continued to be administered twice daily until 9/10/22 for a total 17 doses. Interview with the DNS on 9/26/22…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-26 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 2 of 3 residents (Resident #5 and 46) who developed new pressure ulcers, the facility failed to ensure the dietitian assessed the resident's nutritional needs timely when the pressure ulcers developed. The findings include: 1. Resident #5 was admitted to the facility with diagnoses that included dementia and generalized muscle weakness. The care plan dated 10/22/21 identified Resident #5 was at nutritional risk due to incontinence, mechanically altered diet, and altered skin integrity with interventions that included to monitor weights, labs, skin integrity, and for the Registered Dietitian to follow. Additionally, the care plan identified Resident #5 had a skin impairment risk due to mobility, incontinence and impaired cognition with interventions that included to report any skin issues when noted and to utilize a pressure-redistributing mattress. Physician ' s orders dated March 2022 directed to provide a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-26 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 5 residents (Residents #69) reviewed for unnecessary medications, the facility failed to ensure that pharmacy recommendations were addressed in a timely manner. The findings include: Resident #69's diagnoses included atrial fibrillation, anxiety, insomnia, depression, bipolar disorder and chronic obstructive pulmonary disease. The pharmacy medication regimen review dated 8/15/22 recommended to review the Trazodone 50mg by mouth as needed (prn) if need to continue or put a stop date. The admission MDS dated [DATE] identified Resident #69 had intact cognition and required limited assistance for dressing, toileting, transfer and ambulation. Review of the clinical record indicated the physician did not address the pharmacy recommendation to review the Trazodone 50mg for a stop date until 9/8/22, 24 days later. Review of physician's order dated 9/8/22 identified to administered Trazodone 50 mg every 6 hours as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-26 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, review of facility documentation, facility policy, and interviews the facility failed to ensure safe and secure storage of controlled substances. The findings include: An observation on 9/20/22 a 12:45 PM of the medication room on the second floor identified the medication box used to secure controlled substances was not affixed to the inner housing of the refrigerator. A review of the maintenance log dated 6/1/22 - 9/20/22 failed to reflect staff requested repair of the controlled substances box. An interview with LPN #1 on 9/20/22 at 12:45 PM identified she believed the chain that secured the box to the refrigerator had been replaced recently and had not noticed it was no longer secured to the refrigerator. An interview on 9/20/22 at 12:54 PM with the Director of Maintenance identified that he had recently replaced the chain to the controlled substance box within the last month and had not been aware it was no longer secured. A subsequent observation on 9/20/22 at 12:58 PM on the third floor identified the controlled substance box was also not secured to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-12-05 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and review of the facility policy regarding food storage, the facility failed to ensure food items were labeled and dated when opened. These findings include: Observation of the refrigerators with the Food Service Director on 12/2/19 at 10:00 AM identified that one refrigerator contained on opened gallon of milk, an opened gallon container of salsa that was half full, an opened half gallon of mayonnaise, a partially filled 32 ounce bottle of opened salad dressing, a partially filled 32 ounce bottle of ketchup and an opened container of whipped topping that did not identify the date opened. Interview with the Food Service Director at that time identified that all food items should be dated when opened. He/she further identified that the Food Service worker who opened or stored the item was responsible for the labeling/dating of the item when opened. Review of the facility policy on Food Storage identified that all frozen and refrigerator food items, will be appropriately stored in accordance with guidelines of the USDA Food code and that all…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-12-05 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility documentation, review of policies, and interviews for one of three sampled residents (Resident #374) who was at risk for an alteration of skin integrity, the facility failed to document in the clinical record that weekly body audits were conducted to identify if any new areas developed. The findings include: Resident #374's diagnoses included quadriplegia sequela from a spinal injury, neurogenic bladder, an ileostomy as a result of a bowel perforation, sleep apnea, and a sacral pressure ulcer. The admission resident evaluation form identified Resident #374 was admitted to the facility on [DATE] and was alert and oriented to person, place, and time. The evaluation identified the Braden scale for pressure sore risk was a fourteen (14) indicting Resident #374 was at a moderate risk for the development of a pressure ulcer. The skin evaluation identified two (2) skin graft sites, an abdominal site that measured 17.5 centimeters (cm) by 7.5cm and a left upper…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-12-05 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and review of facility documentation and interview with the Administrator and the Director of Environmental Services, the facility failed to ensure that a water management plan was in place to reduce Legionella risk in the healthcare facility water systems to prevent cases and outbreaks of Legionnaires' disease (LD) as required by 42 CFR §483.80 for skilled nursing facilities and nursing facilities. On 12/09/19 at 1:30 PM the surveyor was not provided with documentation by the Administrator and the Director of Environmental Services to indicate facility had a required comprehensive water management plan in place. The facility's plan did not identify measures such as physical controls, temperature management, disinfection level control, visual inspections and environmental testing for Legionella and other opportunistic waterborne pathogens that could grow and spread in the facility's water system.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-12-05 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 3 of 5 sampled residents reviewed for immunizations (Resident #40, Resident #52 and Resident #57), the facility failed to ensure a vaccination was offered and administered according to policy. The findings include: 1. Resident #40 was admitted to the facility on [DATE] with diagnoses that included dementia, hypertension and anemia. Resident #40's immunization record indicated a Pneumovax 23 was administered on 11/22/17 but failed to provide evidence that Resident #40 was offered the Prevnar 13 vaccine a year after being administered the Pneumovax 23. 2. Resident #52 was admitted to the facility on [DATE] with diagnoses that included coronary heart disease, hyperlipidemia and hypertension. Resident #52's immunization record indicated Pneumovax 23 was received on 1/14/16 (prior to admission) but failed to provide evidence that Resident #52 was offered the Prevnar 13 vaccine a year after being administered the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-12-05 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 2 sampled residents reviewed for abuse (Resident #61 and Resident #74), the facility failed to report an injury of unknown origin to the state agency . The findings include: 1. Resident #61 was admitted to the facility on [DATE] with diagnoses that included dementia, hypertension, and heart failure. A Resident Care Plan dated 10/12/19 identified a problem with being non-compliant with activities of daily living and incontinent care. Interventions included to identify the cause of non-compliance, allow him/her to make as many choices as possible, and maintain resident's right to refuse. An admission Minimum Data Set (MDS) dated [DATE] identified Resident #61 as having a short and long term memory problem and requiring extensive assistance of two for bed mobility, transfers, and toilet use. The MDS further identified Resident #61 required extensive assistance of one for walking in room/corridor and locomotion on/off…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-12-05 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, review of facility policy and staff interview for 1 of 2 sampled residents reviewed for injuries of unknown origin (Resident #61), the facility failed to initiate and complete an investitation regarding an injury of unknown origin. The findings include: Resident #61 was admitted to the facility on [DATE] with diagnoses that included dementia, hypertension, and heart failure. A Resident Care Plan dated 10/12/19 identified a problem with being non-compliant with activities of daily living and incontinent care. Interventions included to identify the cause of non-compliance, allow him/her to make as many choices as possible, and maintain resident's right to refuse. An admission Minimum Data Set (MDS) dated [DATE] identified Resident #61 as having a short and long term memory problem and requiring extensive assistance of two for bed mobility, transfers, and toilet use. The MDS further identified Resident #61 required extensive assistance of one for walking in room/corridor and locomotion…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-12-05 · tag F0624 — isolated
    Prepare residents for a safe transfer or discharge from the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility documentation, review of policies, and interviews for one of three sampled residents (Resident #374) who was reviewed for discharge into the community, the facility failed to ensure the resident was discharged with an adequate supply of prescription medications. The findings include: Resident #374's diagnoses included quadriplegia sequela from a spinal injury, neurogenic bladder, an ileostomy as a result of a bowel perforation, sleep apnea, and a sacral pressure ulcer. The admission resident evaluation form identified Resident #374 was admitted to the facility on [DATE] and was alert and oriented to person, place, and time. The social service note dated 5/9/19 at 5:03 PM identified Resident #374 was admitted to the long term facility for short term rehabilitation and was expected to be discharged back into the community with family. The social service note dated 6/13/19 at 2:45 PM indicated Resident #374's discharge was planned for 6/17/19. The nurse's note…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-12-05 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 2 sampled residents reviewed for grievances (Resident #45), the facility failed to provide a diet consistency as directed by the physician which caused Resident #45 to experience a coughing episode. The facility also failed to complete a nursing assessment following Resident #45's intake of the wrong consistency diet and for one of three sampled residents (Resident #374) who was reviewed for an alteration of skin integrity, the facility failed to conduct weekly assessments of the skin to ensure the areas of skin grafts were healing and not deteriorating. The findings include: 1. Resident #45 was admitted to the facility on [DATE] with diagnoses that included adjustment disorder with depressed mood, dementia and hypothyroidism. The quarterly Minimum data set (MDS) assessment dated [DATE] identified Resident #45 was moderately cognitively impaired, independent with eating skills and required supervision with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-12-05 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility documentation, review of policies, and interviews for one of three sampled residents (Resident #374) who was reviewed for an alteration of skin integrity, the facility failed to conduct consistent weekly assessments of a pressure ulcer. The findings include: Resident #374's diagnoses included quadriplegia sequela from a spinal injury, neurogenic bladder, an ileostomy as a result of a bowel perforation, sleep apnea, and a sacral pressure ulcer. The admission resident evaluation form identified Resident #374 was admitted to the facility on [DATE] and was alert and oriented to person, place, and time. The evaluation identified the Braden scale for pressure sore risk was a fourteen (14) indicting Resident #374 was at a moderate risk for the development of a pressure ulcer. The skin evaluation identified two (2) skin graft sites, an abdominal site that measured 17.5 centimeters (cm) by 7.5cm and a left upper anterior thigh graft site that measured 15cm by 4.5cm, a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-12-05 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility documentation, review of policies, and interviews for one of three sampled residents (Resident #374) who was at risk for dehydration and had a history of a urinary tract infection, the facility failed to ensure the resident's daily intakes and outputs were consistently monitored to determine if the resident's fluid consumption maintain a sufficient fluid balance. The findings include: Resident #374's diagnoses included quadriplegia sequela from a spinal injury, neurogenic bladder, an ileostomy as a result of a bowel perforation, sleep apnea, and a sacral pressure ulcer. The hospital Discharge summary dated [DATE] identified Resident #374 had a diagnosis of hyponatremia, a low Sodium level of 131 (normal range is 133-145) for the past three (3) days related to the consumption of four (4) jugs daily of water with cranberry juice, the resident had refused to be placed on a fluid restriction, and salt tablet 1gm three (3) times a day was ordered. The admission…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-12-05 · tag F0691 — failed to provide colostomy / ostomy care — isolated
    Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility documentation, review of policies, and interviews for one of three sampled residents (Resident #374) who had an ostomy, the facility failed to ensure ileostomy care was conducted every shift and the appliance was changed weekly and as needed in accordance with the physician's order. The findings include: Resident #374's diagnoses included quadriplegia sequela from a spinal injury, neurogenic bladder, an ileostomy as a result of a bowel perforation, sleep apnea, and a sacral pressure ulcer. The admission resident evaluation form identified Resident #374 was admitted to the facility on [DATE] and was alert and oriented to person, place, and time. The evaluation identified the physical abilities upon admission identified Resident #374 required two (2) person total assistance with repositioning while in the bed, and one (1) person assistance with dressing, personal hygiene and eating. The evaluation identified the resident was straight cathed every six (6) hours…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-12-05 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 resident of 3 sampled residents reviewed for the use of antipsychotic medication (Resident #40), the facility failed to evaluate the continued use and indicate the duration of a prescribed as needed (PRN) antipsychotic medication. The findings include: Resident #40 was admitted to the facility on [DATE] with diagnoses that included Vascular dementia, osteoarthritis and dysphagia. The annual Minimum Data Set (MDS) assessment dated [DATE] identified Resident #40 had severe cognitive impairment, required total assist with personal care, received antipsychotic and antidepressant medication daily, and received hospice services. The Resident Care Plan dated 10/8/19 identified a problem of being at risk for adverse reaction secondary to psychiatric medication use side effects, behavior problem and cognitive impairment. Interventions included to administer medications as ordered, consider a gradual dose reduction as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-12-05 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 resident reviewed dental services (Resident #65), the facility failed to provide recommended prophylactic dental services. The findings include: Resident #65 was admitted to the facility on [DATE] with diagnoses that included heart failure, hypertension and ulcerative colitis. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #65 had a short/long term memory problem and required extensive assistance of two for bed mobility and transfers. The MDS further identified Resident #65 required extensive assistance of one for dressing and personal hygiene. The Resident Care Plan dated November 2018 identified Resident #65 was at risk for dental problems with interventions that included mouth care twice daily, dental consultation as needed and observe/report foul breath odor, mouth drainage or swelling. A Dental consultation dated 11/7/18 identified dental prophylaxis and an annual exam was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-12-05 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation and staff interview for 2 of 7 sampled residents observed for dining (Resident #8 and Resident #72), the facility failed to provide listed menu items. The findings include: 1. Resident #8 was admitted to the facility on [DATE] with diagnoses that included Alzheimer's dementia, anxiety and major depressive disorder. A quarterly Minimum Data Set (MDS) dated [DATE] identified Resident #8 as having a short and long term memory problem and required extensive assistance of two for bed mobility and total assistance of one for eating. The MDS further identified Resident #8 required total assistance of two for transfers, dressing, toilet use and personal hygiene. Physician orders dated November 2019 directed a regular, puree diet with nectar thick liquids. Dietician notes dated 11/4/19 identified Resident #8's needs were met by staff, small weight loss, and being a total feed. 2. Resident #72 was admitted to the facility on [DATE] with diagnoses that included dementia, major depressive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-12-05 · tag F0805 — failed to prepare food in a form residents can eat — isolated
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 2 sampled residents reviewed for grievances (Resident #45), the facility failed to provide the appropriate diet consistency. The findings include: Resident #45 was admitted to the facility on [DATE] with diagnoses that included adjustment disorder with depressed mood, dementia and hypothyroidism. The quarterly Minimum data set (MDS) assessment dated [DATE] identified Resident #45 was moderately cognitively impaired, independent with eating skills and required supervision with personal care. The Resident Care Plan (RCP) dated 4/25/19 identified Resident #45 was at nutritional risk secondary to disease processes with interventions that included a mechanical soft diet. Physician's orders dated 5/1/19 through 5/31/19 directed a mechanical soft diet with thin liquids, may have regular sandwiches and desserts. A Grievance Form dated 5/21/19 identified on 5/21/19, Resident #45 was served a regular consistency diet…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2025-01-15 · tag F0851 — pattern
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on review of facility documentation and interview, the facility failed to ensure the 4th quarter Payroll Based Journal (PBJ) report was submitted timely. The findings include: Review of the 4th Quarter (7/1/24 - 9/30/24) PBJ submission report dated 10/15/24 at 10:52 AM identified the PBJ submission failed because the quarter was unavailable for submission. Interview with the Director of Human Resources on 1/13/25 at 2:47 PM identified the PBJ submission was due by 10/14/24 at 11:59 PM, however was instead transmitted the next day on 10/15/24 at 10:47 AM. The Director of Human Resources identified the report was held at the direction of a corporate staff who was waiting for all PBJ reports from all sites to review before submission. As a result, the PBJ submission was not submitted timely. Although a policy for PBG submission was requested, none was provided.

    Administration Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2019-12-05 · tag F0550 — failed to protect resident dignity and rights — widespread
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation of dining and staff interview, the facility failed to provide a dignified dining experience because of serving hot beverages in disposable/styrofoam hot cups during dining. The findings include: On 12/2/19 from 12:08 PM to 12:45 PM, observation of the lunch meal identified disposable/Styrofoam hot cups that contained hot beverages (coffee or hot water) were provided on the meal trays (in place of non-disposable cups/mugs). Residents were observed drinking from the disposable cups and the cups would wobble when placed back on the meal tray because of being narrow at the base (causing a risk for tipping/spilling the hot contents). On 12/2/19 at 1:00 PM, interview with the Dietary Director identified that he/she ran out of lids for the non-disposable hot cups and made the decision to utilize Styrofoam in place of residents not getting coffee.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2019-12-05 · tag F0585 — failed to handle grievances — pattern
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 2 residents reviewed for grievances (Resident #225), the facility failed to respond to a family member grievance. The findings include: Resident #225 was admitted to the facility on [DATE] with diagnoses that included a terminal illness, seizure disorder and urinary tract infection. admission physician orders dated 7/30/19 directed assist of two with transfers. The baseline Resident Care Plan dated 8/1/19 identified Resident #255 had a self-care deficit and required total assist of two. Interventions included to provide assistance and supervision as needed and invite, remind and escort to activity programs consistent with the resident's interest. The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #225 was moderately cognitively impaired and required total assist of two for bed mobility, transfers, dressing and toilet use. The MDS further identified that Resident #225 required…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to CIVITA CARE CENTERS — 6 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.0≈ chain avg
Health inspection 2 of 51.8+0.2 vs chain
Staffing 4 of 53.0+1.0 vs chain
Quality measures 2 of 52.7-0.7 vs chain
The other 5 homes this chain runs (chain average 2.0★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
CT6 OPCO HOLDCO LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 10/01/2024
ESNH LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 01/13/2025
JPNH LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 01/13/2025
PEPPER, YEHUDAIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 10/01/2024
SCHWARCZ, ELLIOTIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; 5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 01/13/2025
745 HIGHLAND LLCOrganization5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNFsince 01/13/2025
HORSTMAN, JOHNIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/13/2025
CT6 PROPCO HOLDCO LLCOrganizationADP OF THE SNFsince 01/13/2025
EVERFLOW HEALTHCARE LLCOrganizationADP OF THE SNFsince 01/13/2025
SFNH LLCOrganizationADP OF THE SNFsince 01/13/2025
BALAS, HORATIUIndividualADP OF THE SNFsince 01/13/2025
FRIEDMAN, SAMUELIndividualADP OF THE SNFsince 01/13/2025
TEMPLER, DAVIDIndividualADP OF THE SNFsince 01/13/2025

CMS files one row per role, so the 22 rows in the source record cover these 13 parties — each is shown once here with every role it holds. Nothing is omitted.

7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$10.4M
Net patient revenuemost recent cost report
+5.4%
Operating marginrevenue minus expenses
$524K
Related-party expense5% of expenses
Who pays — share of resident-days
Medicaid 74%Medicare 5%Other / private 21%

About 74% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $524K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$339per resident / day
operating cost
$10,315per month
≈ monthly operating cost
$359per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CT

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Connecticut Medicaid page.

Typical monthly cost in Connecticut
$15,208/mo
Nursing home (semi-private)
$16,729/mo
Nursing home (private)
$9,118/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 075222. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-01-15, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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