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Civita Care Center At Newington

240 Church St, Newington, CT 06111 · For profit - Limited Liability company · 180 certified beds · (860) 667-2256 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Flagged for abuseResident-funds citation (F0569)Behavioral-health or dementia-care citation — no harm found (F0758)3 actual-harm citations1 immediate-jeopardy citation CMS recorded as corrected before the inspection ended (past non-compliance)2 actual-harm citations CMS recorded as corrected before the inspection ended (past non-compliance)$120,238 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • CMS has flagged it for abuse
  • it has abuse, neglect, or exploitation citations (F0600, F0603) — most recent Nov 2025
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0569)
  • it has 3 actual-harm citations
  • inspectors recorded 3 serious findings as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (56) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $120,238 in federal fines (most recent 2026-02-11)
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (2/5)
  • its facility-reported quality-measure rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
2909 Berlin Tpke · (860) 436-3757 · Call to confirm hours
Pharmacy
125 Rockwell Rd · (860) 463-6330 · Call to confirm hours
Grocery
437 New Britain Ave · (860) 667-1454 · Call to confirm hours
Park
New Britain Ave · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased21.5%18.0%15.4%worse
Long-stay residents who lose too much weight7.5%6.5%5.4%worse
Long-stay residents with a catheter left in their bladder1.3%0.7%0.9%worse
Long-stay residents with a urinary tract infection0.7%1.5%2.0%better
Long-stay residents with depressive symptoms27.7%22.3%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury4.4%3.5%3.3%worse
Long-stay residents whose ability to walk worsened18.3%16.4%16.1%worse
Long-stay residents on antianxiety or hypnotic medication15.8%17.6%18.9%better
Long-stay residents given the seasonal flu vaccine73.9%93.5%95.3%worse
Long-stay residents with pressure ulcers3.8%4.0%4.7%better
Long-stay residents with worsening bladder/bowel control12.8%24.7%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table24.9%17.8%17.1%worse
Short-stay residents who newly got an antipsychotic medication5.6%1.5%1.4%worse
Short-stay residents given the seasonal flu vaccine56.0%69.7%79.4%worse
Short-stay residents rehospitalized after admission23.4%24.3%22.6%typical
Short-stay residents with an outpatient ER visit13.1%10.7%12.0%typical
Long-stay hospitalizations per 1,000 resident days1.102.061.67better
Long-stay outpatient ER visits per 1,000 resident days1.431.461.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

51.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 131 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

51.1%U.S. median 51.5%
Got home and stayed home
12.1%U.S. median 10.7%
Went back to hospital
44.7%U.S. median 56.6%
Met the expected recovery
0.24U.S. median 0.31
Therapy hours / resident / day
0.10hours / resident / day
Physical therapy
0.10hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 44.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 76 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.24 therapist hours per resident per day in 2026Q1 — more than 31% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 19% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF51.1%CMS range 42.9–62.051.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.1%CMS range 9.2–15.510.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge44.7%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge39.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge35.5%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified93.4%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting98.5%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay3.3%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened5.8%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization10.1%CMS range 6.4–13.87.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.861.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.41
RN hours/ resident / day
0.67
LPN hours/ resident / day
2.03
Aide hours/ resident / day
3.12
Total nurse hours/ resident / day
0.24
RN hoursweekends
49.3%
Total nursing turnover
62.5%
RN turnover

How full it usually is: this home is certified for 180 beds and averages 152.1 residents a day — about 84% occupied, or roughly 28 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.12 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.41 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.03 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.87 hrs/resident/day on weekends vs 3.21 on weekdays — 11% thinner on weekends. RN hours go from 0.49 to 0.24 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 49% is about the same as the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

14
deficiencies at the latest standard inspection (2025-11-12)
14
at the previous standard inspection (2023-12-12)

Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

56 citations, most serious first. The 16 most serious are shown; the remaining 40 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2025-12-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policies and interviews for one (1) of three (3) sampled residents (Resident #1), reviewed for accidents, the facility failed to adequately supervise a resident with a known history of wandering who ambulated independently, during a period with a higher than usual volume of visitors, to ensure the resident remained on the secured memory care unit when visitors were entering and exiting. Subsequently, the resident exited the secured memory care unit, ambulated through two facility hallways, exited the main facility entrance without staff knowledge, and was located by police 0.4 miles away from the facility. This failure resulted in the finding of Immediate Jeopardy. The findings include: Resident #1's diagnoses included dementia, anxiety, and depression. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 was severely cognitively impaired (Brief Interview for Mental Status (BIMS) score of 3) had short and long-term memory…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Actual harm · Gcited before2026-04-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation/policies, and interviews, for one (1) of three (3) sampled residents (Resident #1) reviewed for accidents, the facility failed to ensure adequate supervision and develop a plan to maintain the resident's safety during a scheduled room maintenance activity that required removal from his/her room. Resident #1 had known aggressive behaviors and preferred to remain in his/her room; however, when displaced into a common area without an established supervision plan, the resident was not adequately monitored and entered another resident's room, resulting in a resident-to-resident altercation with injury. The findings included:1a. Resident #1 was admitted to the facility in March of 2023 and had diagnoses which included dementia, schizoaffective disorder, depressive type, and adjustment disorder.The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 as severely cognitively impaired (Brief Interview for Mental Status (BIMS) score of 4),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Actual harm · Gcited before2026-02-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #10) reviewed for accidents, the facility failed to ensure staff opened an access door to a resident unit in a safe manner to ensure a resident was not hit by the door. The failure resulted in a resident fall with injury. The findings include: Resident #10's diagnoses included Alzheimer's disease, dementia with behaviors and osteoarthritis. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #10 had severe cognitive impairment, required set up assistance to ambulate independently, and had no falls since the prior assessment (90 days).The Resident Care Plan (RCP) dated 11/25/2025 identified Resident # 10 as a fall risk. Interventions directed to wear gripper socks and directed frequent checks when ambulating in the hallway.The nursing note dated 1/14/2026 at 10:58 PM identified Resident #10 had an unwitness (ed) fall standing behind…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Actual harm · H2024-10-31 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews the facility failed to ensure residents were free from abuse for three (3) of five (5) residents (Resident ID # 2, #3 and #7). The facility failed to ensure interventions were in place to address verbal altercations which occurred prior to a physical altercation between Resident #1 and Resident #2, and for Resident #3 and #7 the facility failed to ensure the residents were free from physical and psychosocial abuse. The findings included: 1. Resident #1 had diagnoses which included schizoaffective disorder, bipolar disorder, and schizophrenia. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1, had a Brief Interview for Mental Status (BIMS) of fifteen (15) indicative of intact cognition, was independent with Activities of Daily Living (ADL) including ambulation, did not present with hallucinations or delusions, and did not exhibit any physical, verbal or behavioral symptoms directed toward others. Review of Resident #1's care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2023-12-12 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility documentation, review of facility policy and interviews, for one of two sampled residents (Resident #375) reviewed for pain management, the facility failed to administer pain medication when the resident made a request to be medicated. The findings include: Resident #375 was admitted to the facility on [DATE] with diagnoses that included chronic obstructive pulmonary disease (COPD), cellulitis (infection of the skin) of right lower limb, and chronic pain syndrome. The admission MDS assessment dated [DATE] identified Resident #375 had moderately impaired cognition, required minimal assistance with personal hygiene and required the assistance of two staff members with dressing, positioning, and transfers. The assessment further noted that the resident had an almost constant presence of pain. The care plan dated 11/12/23 identified Resident #375 was at risk for pain with interventions that included: administer pain medication as indicated and observe for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2021-09-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, facility documentation review, facility policy review and interviews for one of two residents (Resident #90) reviewed for accidents, the facility failed to ensure staff supported the resident's head, neck, and back in accordance with facility policy during a mechanical lift (Hoyer) transfer to prevent a fall with injury. The findings include: Resident #90's diagnoses included cerebrovascular accident with hemiplegia and schizophrenia. The quarterly MDS assessment dated [DATE] identified Resident #90 had severe cognitive impairment, no behavioral symptoms, was non-ambulatory, required total assistance of two staff for bed mobility and transfers, and had limited bilateral upper extremities range of motion. The Resident Care Plan (RCP) dated 7/28/2021 identified Resident #90 was at risk for falls due to weakness, abnormal posture and utilized a total mechanical lift for transfers with assist of two. Interventions directed to provide assistance with bed mobility, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-17 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, interviews, facility documentation and policies for one (1) of three (3) residents (Residents #1) reviewed for abuse, the facility failed to ensure the Resident Care Plan (RCP) was updated following a room change for a severity cognitively impaired resident with adjustment disorder, when the resident was moved from a room on the secured unit to a room on the non-secured unit after a resident-to-resident physical altercation. The findings included:Resident #1 was admitted to the facility in March of 2023 and had diagnoses which included dementia, schizoaffective disorder, depressive type, and adjustment disorder.The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 as severely cognitively impaired (Brief Interview for Mental Status (BIMS) score of 00), was dependent with bathing, required substantial assistance with toileting and personal hygiene, and was able to ambulate with supervision/touch assistance.The RCP dated 8/16/25 identified Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-17 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, interviews, facility documentation and policies for one (1) of three (3) residents (Residents #1) reviewed for abuse, the facility failed to ensure a resident involved in a physical altercation received a harm clearance prior to returning to the facility. The findings included: Resident #1 was admitted to the facility in March 2023 and had diagnoses which included dementia, schizoaffective disorder, depressive type, and adjustment disorder.The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 as severely cognitively impaired (Brief Mental Interview for Mental Status (BIMS) of 4), was dependent with toileting and lower body dressing, and was able to ambulate fifty (50) feet with moderate assistance. The Resident Care Plan (RCP) dated 1/31/26 identified Resident #1 received psychotropic medication related to the diagnosis of dementia, depression, schizoaffective disorder, anxiety, and insomnia, and a history of refusal of care, paranoia/delusions,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-11 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one of four residents (Resident #6) reviewed for therapy, the facility failed to ensure the clinical record was complete and accurate to include orthopedic consults, post wrist surgery documentation and related therapy notes as part of the medical record. The findings include:| Resident #6 was admitted to the facility with diagnoses that included neurogenic bladder, stage 4 pressure wound of the sacral region (base of the spine), chronic pain and contractures (permanent tightening and shortening of muscle, tendons, skin or nearby tissue turning them into stiff tissue). An annual Minimum Data Set (MDS) assessment dated [DATE] identified Resident #6 had a Brief Interview for Mental Status (BIMS) score of 14, which indicated he/she was alert and oriented, was dependent for all care, had an indwelling catheter, an ostomy for bowels, a feeding tube, and had a stage 4 pressure ulcer that was present on admission…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-18 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, facility policy and interviews for one (1) of three (3) sampled residents (Resident #1) who had a history of falls, the facility failed to complete a fall risk assessment following the fall in accordance with facility policy. The findings include:Resident #1's diagnoses included dementia with behavioral disturbances and Parkinson's disease (a movement disorder of the central nervous system that worsens over time). The Resident Care Plan dated 3/21/24 identified Resident #1 was at risk for falls due to weakness. Interventions directed to ensure the call light was within reach and encourage the resident to call for assistance as needed, provide assistance with bed mobility, transfers, and ambulating as ordered and needed and ensure two (2) half side rails are up on the bed to aid with turning and repositioning as needed. The late entry nurse's note dated 4/25/25 at 11:26 AM for 4/20/25 at 11:25 PM identified Resident #1 was heard crying in his/her room and observed sitting on the floor crying. The note indicated Resident #1 was assessed and noted to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-18 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, facility policy and interviews for one (1) of three (3) sampled residents (Resident #1) who were dependent on staff assistance with personal hygiene, the facility failed to ensure infection control practices were implemented and dirty linen and a soiled incontinent brief were not left on top of the resident's table in the room. The findings include:Resident #1's diagnoses included dementia with behavioral disturbances and Parkinson's disease (a movement disorder of the central nervous system that worsens over time). The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 had a Brief Interview for Mental Status (BIMS) conducted by the staff identifying Resident #1 had short and long-term memory problems, did not make decisions regarding tasks of daily life, had difficulty focusing attention, disorganized thinking and an altered level of consciousness, required substantial assistance for bed mobility and was dependent on staff for transfers and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-11-12 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, review of facility documentation, review of facility policy/procedures and interviews, the facility failed to ensure the residents had a safe, clean, comfortable environment. The findings included:1. Observation on 8/18/25, 8/19/25 and 8/20/25 identified the resident unit located on the first floor smelled of urine. The walls and baseboards in the hallways contained rust-colored stains, and peeling wallpaper. The floors were sticky in some areas making it hard to lift your feet off the floor. The water fountain in the hallway contained standing water in the drain that was brownish black in color. Several resident rooms (101, 104, 105, 108, 110, 118, 119 and 238) presented with peeling wallpaper that had a black substance on the back of the wallpaper and on the wall. The black substance was also noted on the wall underneath the air conditioning (AC) units. Some of the rooms had exposed inner wall and insulation around the AC units, and some were missing molding that exposed the insulation and wiring in the wall. In addition, some of the baseboard covers were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-11-12 · tag F0603 — failed to not confine residents against their will — pattern
    Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of clinical records, review of the facility assessment and interviews for four sampled residents residing on a secured nursing unit (Residents #32, #69, #161 and #173) and reviewed for involuntary seclusion, the facility failed to assess, care plan, demonstrate that the secured unit was the least restrictive setting, and obtain consents for residents who were selected to reside on the secured unit. The findings include: Observation on 8/15/25 at 10:30 AM identified there was one nursing unit located on the first floor of the facility. The double doors at the entry to the unit had a key pad entry that required a numeric code, there was also a doorbell that rang at the nursing station on the unit, and the staff could allow entry. The stairwells also required a numeric code entered into a key pad to allow for entry or egress. 1. Resident #32 was admitted to the facility in January 2025. Diagnoses included Parkinson's disease, psychosis not due to a substance or known physiological…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-11-12 · tag F0638 — pattern
    Assure that each resident’s assessment is updated at least once every 3 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews and interviews for 6 of 6 sampled residents (Residents #31, #45, #49, #56, #62, and #64) reviewed for resident assessment, the facility failed to ensure quarterly MDS assessments were completed timely. The findings include:Resident #31 had a quarterly MDS assessment dated [DATE], which means the next quarterly MDS assessment should have been dated 7/1/25 and completed by 7/15/25; however, the assessment was not completed until 8/20/25 making it 35 days late.Resident #45 had a quarterly MDS assessment dated [DATE], which means the next quarterly MDS assessment should have been dated 7/1/25 and completed by 7/15/25; however, the assessment was not completed until 8/22/25 making it 37 days late.Resident #49 had a quarterly MDS assessment dated [DATE], which means the next quarterly MDS assessment should have been dated 6/26/25 and completed by 7/10/25; however, the assessment had not been completed until 8/20/25 making it 40 days late.Resident #56 had a quarterly MDS assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-11-12 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility documentation, review of facility policy, and interviews during a review of the Infection Control Program, the facility failed to ensure environmental rounds were conducted/completed monthly, the facility failed to ensure infection surveillance data collection reports and analysis of infection trends within the facility were completed monthly, and failed to follow the policy and procedural measures developed by the facility to prevent the growth of Legionella and other water borne pathogens in the building water system. The findings include:1. Review of the infection control environmental round documentation for the past two years with the Infection Preventionist (RN #7) and the DNS on 8/19/25 at 1:00 PM failed to identify documentation of monthly environmental rounds that were completed for October 2024 and January of 2025. Interview with the Infection Preventionist (RN #7) and the DNS on 8/21/25 at 12:23 PM identified they were unable to locate any documentation for environmental rounds completed for October 2024 and January of 2025. RN #7 and the DNS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-11-12 · tag F0881 — failed to use antibiotics responsibly — pattern
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility documentation, review of facility policy and interviews, during a review of the facility antibiotic stewardship program, the facility failed to ensure the antibiotic surveillance tracking report of antibiotic usage and outcome was collected and documented for analysis. The findings include: Review of the antibiotic stewardship program for the past two years with the Infection Preventionist (RN #7) and the DNS on 8/21/25 at 12:23 PM failed to provide any documentation related to antibiotic surveillance data for the period of January 2024 to May 2024 and for July 2024 to September 2024. The facility also failed to provide documentation that a quarterly review of antibiotic usage for the first, second, and third quarters of 2024 and the first and second quarter of 2025 was presented at the quarterly medical staff meeting.Interview with the RN #7 and the DNS on 8/21/25 at 12:23 PM identified they were not working at the facility during the time frame and were only able to locate the monthly Antibiotic surveillance tracking report for June 2024, and for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
Show the remaining 40 citations
  • Potential for harm · Dcited before2025-11-12 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical records, review of facility documentation, review of facility policy and interviews for two sampled residents (Resident #151) observed with medications left unattended at the bedside, and (Resident #178) on controlled anti-anxiety medication, the facility failed to ensure that medications were administered and failed to ensure documentation entered on the medication administration record was in accordance with professional standards of practice. The findings include:1. Resident #151's diagnoses included heart attack, stroke, benign neoplasm of the spinal cord and paralysis of the lower body.The admission MDS assessment dated [DATE] identified Resident #151 was cognitively intact, required set-up assistance for meals and oral hygiene, and was dependent on staff for toileting, showering, upper/lower body dressing and personal hygiene.The care plan dated 6/3/25 identified Resident #151 required assistance with dressing, hygiene, eating, bathing and toileting and required…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-12 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility documentation, review of facility policy/procedures and interviews for three sampled residents (Residents #1, #66 and #123) reviewed for pressure ulcer, the facility failed to ensure skin checks were being completed prior to the identification of a pressure ulcer and an assessment of a skin issue following identification as well as a provider order implemented and failed to ensure the low air loss mattress was set according to the physician's orders The findings include: 1. Resident #1's diagnoses included muscle weakness, hemiplegia and hemiparesis following nontraumatic subarachnoid hemorrhage affecting left dominant side, and difficulty in walking. The quarterly MDS assessment dated [DATE] identified Resident #1 was cognitively intact, had no behaviors, required substantial maximal assist with bed mobility, partial moderate assistance with transfers, substantial/moderate to partial/moderate assistance for dressing and substantial maximal assistance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation, and interviews for two of four sampled residents (Resident #111 & 133) reviewed for accidents, the facility failed to ensure the wheelchair leg rests were in place during resident transport to prevent an accident and failed to ensure adequate supervision was provided to prevent resident from smoking in the facility ground after repeated non-compliance with non-smoking policy. The findings include:1. Resident #111's diagnoses included Alzheimer's disease, congestive heart failure, and Parkinson's disease. The annual MDS assessment dated [DATE] identified Resident #111 had moderate cognitive impairment, required extensive assistance with bed mobility, dressing, toileting, hygiene, and transfers, and required staff assistance with wheelchair mobility. The facility's accident and incident report dated 4/22/25 at 10:45 AM identified a nurse aide was assisting Resident #111 with wheelchair mobility when he/she slid from the wheelchair to the floor.The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-12 · tag F0730 — isolated
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility documentation, review of facility policy, and staff interviews for two of three nurse aides (NA #4 and NA #5), the facility failed to complete an annual performance evaluation. The findings include:Review of NA #4's personnel file identified a hire date of 1/31/22. Further review identified that the last performance evaluation was completed on 5/26/23. The facility failed to identify that a yearly performance evaluation was completed for 2024 and 2025.Review of NA #5's personnel file identified a hire date of 8/14/2002. Further review identified that the last performance evaluation on file was dated 8/20/2018. The facility failed to identify that a yearly performance evaluation was completed for 2023, 2024 and 2025.Interview with the DNS on 8/20/25 at 1:25 PM identified that each employee should have a performance evaluation completed yearly based on their date of hire yearly anniversary. She identified that human resources makes the notification of when the performance evaluation is due and the yearly evaluation is then distributed to the nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-12 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, review of facility documentation, review of facility policy/procedures and interviews, the facility failed to ensure a system of records of receipt and disposition of all controlled drugs was in place to sufficiently enable an accurate reconciliation of all controlled medications. The findings include:Interview with the DNS on 8/20/25 at 1:10 PM identified that she conducts a biweekly audit of the narcotic signature sheets. Review of the audit sheets identified the DNS conducted all the audits from April through August.Observation and review of the narcotic reconciliation binders on 8/21/2025 at 3:33 PM with the DNS identified the facility has a binder that they keep duplicate copies of the controlled drug receipt/proof of use/disposition forms to compare to narcotics in use in the facility. The dates noted on the duplicate copies ranged from 2023 through 8/20/25 and all duplicate forms in the book had not been reconciled and appeared to still be outstanding Interview on 8/21/25 at 3:36 PM with the DNS identified the narcotic audit is completed twice a month…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-12 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, review of facility policy/procedures and interviews, the facility failed to ensure expired or discontinued medications were removed from the medication cart according to facility policy. The findings include:Observation on 8/20/25 at 6:49 AM with LPN #6 identified the medication cart contained the following expired medications: 1. Lisinopril tab 10 mg (18 tablets) with an expiration date of 8/1/252. Gabapentin 300mg (1 capsule) with an expiration date of 7/1/253. Gabapentin 100mg 2 (30 capsules) with an expiration date of 7/31/254. Gabapentin 100mg (28 capsules) with an expiration date of 7/31/255. Gabapentin 100mg (25 capsules plus an additional three bubble packs of capsules totaling 90 capsules) with an expiration date of 8/1/25 Interview on 8/20/2025 at 6:52 AM with LPN #6 identified that someone in the facility is responsible for removing expired medications from the medication carts. LPN#6 indicated she was not responsible for removing expired medications. Interview on 8/20/2025 at 7:06 AM with LPN #4 identified the pharmacy consultant goes through the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-12 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of facility documentation, review of facility policy and interviews for two sampled residents (Resident#32, and Resident #173) reviewed for food, the facility failed to ensure the food tray ticket were accurate and fruit was available to the resident. The findings include:Resident #32's diagnoses included Parkinson disease, dementia, dysphagia, and diabetes mellitus.The quarterly MDS assessment dated [DATE] identified Resident #32 was cognitively intact, required set-up help for eating, was on therapeutic diet and received regular consistency foods. The care plan dated 5/16/25 identified Resident #32 had a potential for alteration in nutritional status related to therapeutic diet, dysphagia and diabetes mellitus. The care plan interventions directed to ensure accurate diet as ordered, report any changes/concern to the physician, offer snack as indicated, and weigh as ordered.The current monthly physician's order directed to give regular consistency and carbohydrate-controlled…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-12 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, review of facility policy, review of facility documentation, and interviews for one of five sampled residents (Resident #59) reviewed for immunizations, the facility failed to offer and/or assess for pneumococcal immunizations to the resident. The findings include:Resident #59's diagnoses included Alzheimer's disease, acute kidney failure and anxiety disorder.The annual MDS assessment dated [DATE] identified Resident #59 had severely impaired cognition. The assessment further identified that Resident #59 had not received the pneumococcal vaccine as it was not offered. Review of Resident #59's clinical records with the Infection Preventionist (RN #7) on 8/19/25 at 1:00 PM failed to identify that he/she had been offered/received any of the pneumococcal vaccines while at the facility. The records also did not contain any documentation that the resident had past pneumococcal vaccination history. Interview with RN #7 and the DNS on 8/19/25 at 1:00 PM identified residents are…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-12 · tag F0887 — isolated
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical records, review of facility documentation, facility policy/procedures, and interviews for 1 of 5 residents (Resident #59) reviewed for immunizations, the facility failed to ensure that the COVID-19 booster vaccination were offered and/or assessed to resident. The findings include:Resident #59's diagnoses included Alzheimer's disease, acute kidney failure and anxiety disorder.The annual MDS assessment dated [DATE] identified Resident #59 had severely impaired cognition. The assessment further identified that Resident #59 was not up to date with the COVID-19 vaccination.Review of Resident #59's immunization consent records and preventative health care report in the electronic medical records, with the Infection Preventionist (RN #7) on 8/19/25 at 1:00 PM failed to identify that the COVID-19 booster vaccine was offered to the resident. Interview with RN #7 and the DNS on 8/19/25 at 1:00 PM identified residents are assessed and offered the COVID-19 vaccine on admission and whenever…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-28 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, and facility policy, and interviews for one of three residents (Resident #4) reviewed for change in condition, the facility failed to ensure the provider was notified timely of a delay in obtaining STAT (immediate) laboratory work in accordance with physician orders, and failed to ensure the physician/APRN was notified timely of critical lab results. The findings include:Based on review of the clinical record, facility documentation, and facility policy, and interviews for one of three residents (Resident #4) reviewed for change in condition, the facility failed to ensure the provider was notified timely of a delay in obtaining STAT (immediate) laboratory work in accordance with physician orders, and failed to ensure the physician/APRN was notified timely of critical lab results. The findings include: Resident #4's diagnoses included Alzheimer's, flaccid neuropathic bladder (weak bladder muscles unable to contract properly) and urinary retention.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-28 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a review of clinical records, facility documentation, facility policy, and interviews for one of three residents (Resident #4) reviewed for change in condition, the facility failed to ensure laboratory work was obtained timely in accordance with physician orders, and failed to act on critical lab results timely. The findings include: Based on a review of clinical records, facility documentation, facility policy, and interviews for one of three residents (Resident #4) reviewed for change in condition, the facility failed to ensure laboratory work was obtained timely in accordance with physician orders, and failed to act on critical lab results timely. The findings include: Resident #4's diagnoses included Alzheimer's, flaccid neuropathic bladder (weak bladder muscles unable to contract properly) and urinary retention. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified that Resident #4 had a Brief Interview for Mental Status (BIMS) score of three out of fifteen, indicative of severe…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a review of clinical records, facility documentation, facility policy, and interviews for two of three residents (Resident # 2 and Resident #3) reviewed for abuse, the facility failed to ensure adequate supervision for residents with known wandering behaviors to prevent a resident-to-resident interaction. The findings include: Based on a review of clinical records, facility documentation, facility policy, and interviews for two of three residents (Resident # 2 and Resident #3) reviewed for abuse, the facility failed to ensure adequate supervision for residents with known wandering behaviors to prevent a resident-to-resident interaction. The findings include: 1. Resident #2's diagnoses included dementia, bipolar disorder and schizoaffective disorder. The annual Minimum Data Set (MDS) assessment dated [DATE] identified Resident #2 had severely impaired cognition and ambulated independently. The Resident Care Plan (RCP) dated 5/15/2025 identified Resident #2 had a potential for alteration in safety related…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-07 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, facility documentation, and staff interviews for one of three residents (Resident #2) reviewed for accidents, the facility failed to ensure staff reported an allegation of abuse in a timely manner. The findings include: Resident #2 had a diagnosis of non-pressure chronic ulcers to the left and right calf. The quarterly MDS dated [DATE] identified Resident #2 had a BIMS of 15 indicating intact cognition, and had behaviors of rejecting care, and was independent for ADLs and transfers. The Resident Care Plan (RCP) identified chronic venous ulcers to lower extremities, accusatory behavior towards staff, and manipulation behaviors. Interventions directed to have two (2) staff members present when approaching the resident, observe skin for signs of infection, and treatments as ordered. Nursing note dated 3/19/2025 at 11:02 AM identified Resident #2 alleged RN #2 punctured his/her leg with scissors while doing a dressing change. The wound had minimal bleeding noted, no slough, redness, or warmth…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-10-31 · tag F0712 — widespread
    Ensure that the resident and his/her doctor meet face-to-face at all required visits.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility policy and interviews for seven (7) of fifteen (15) residents (Residents #1, #2, #3, #4, #5, #6, and #7) reviewed for physician visits, the facility failed to ensure physician visits were conducted in accordance with state agency requirements. The findings included: 1. Resident #1 had diagnoses which included Alzheimer's Disease, seizure disorder, and schizoaffective disorder, bipolar type. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified that the resident had short term and long term memory deficits and was dependent with bathing, toileting, oral, and personal hygiene. Review of the physician's evaluation/visit notes dated 1/31/24 through 8/26/24 failed to identify Resident #1 was evaluated by the physician every sixty (60) days in accordance with the public health code. 2. Resident #2 had diagnoses which included Alzheimer's Disease, Diabetes Mellitus, anxiety, and depression. The quarterly Minimum Data Set (MDS) assessment dated [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-31 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one (1) of four (4) sampled residents (Resident #1) who was reviewed for an allegation of mistreatment, the facility failed to ensure the resident was treated in a dignified and respectful manner. The findings include: Resident #1's diagnoses included bladder cancer, anxiety, chronic kidney disease, and insomnia. A physician's order dated 8/19/24 directed the assistance of one (1) for getting in and out of the bed and chair, toileting, bathing, and dressing. The admission Minimum Data Set assessment dated [DATE] identified Resident #1 made reasonable and consistent decisions regarding tasks of daily life, was dependent on staff for toileting, bathing, dressing, and personal hygiene, and required moderate assistance with turning and repositioning in bed and getting in and out of the bed and chair. The Resident Care Plan dated 9/10/24 identified Resident #1 required assistance with daily living skills. Interventions…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-31 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, interview, and review of facility documentation for two (2) of six (6) residents reviewed for the plan of care for Resident #4, the facility failed ensure a velcro stop sign was in place in accordance with the plan of care, and for Resident #6 reviewed for falls, the facility failed to follow a care plan intervention. The findings included: 1. Resident #4 had diagnoses which included paranoid schizophrenia, schizoaffective disorder, and chronic obstructive pulmonary disease. Review of the admission Minimum Data Set assessment dated [DATE] identified Resident #4 as cognitively intact and was independent with Activities od Daily Living. Review of the Facility Licensing and Investigations Section Reportable Event form dated 6/24/24 identified a physical altercation between Resident #4 and Resident #5 and identified a stop sign banner would be placed across Resident #4's doorway. A Nurses note dated 6/24/24 identified that another resident had entered h/her room and would not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-31 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, interview, and review of facility policy for one (2) of three (3) residents (Resident #1 and Resident #6) reviewed for medication and treatment administration, the facility failed to administer a psychiatric medication to a resident with a schizophrenia and failed to provide wound care to a patient with a Stage III pressure ulcer. The findings included: 1. Resident #1 had diagnoses which included schizoaffective disorder, bipolar disorder, and schizophrenia. Review of the quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 as cognitively intact, did not present with hallucinations or delusions, and did not exhibit any physical, verbal or behavioral symptoms directed toward others. Review of Resident #1's care plan dated 2/15/24 identified Resident #1 had a potential for alteration in mood due to diagnoses of anxiety, bipolar, and schizoaffective disorders and received psychotropic medications with interventions that directed to provide support,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-31 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, interviews and review of facility documentation for one (1) of three (3) residents, (Resident #6) reviewed for activities of daily living, the facility failed to document activities of daily living each shift. The findings included: Resident #6 had diagnoses of neurocognitive disorder with Lewy bodies, anxiety, and major depressive disorder. Review of the admission Minimum Data Set assessment dated [DATE] severely cognitively impaired and required substantial assistance with toileting. Review of Resident #6's Care Plan dated 4/29/23 identified a risk for skin breakdown due to decreased mobility and assistance with dressing, hygiene, bathing, and toileting with interventions that directed to assist with turning and repositioning, skin care after each incontinent episode, and provide assistance with activities of daily living as needed. Review of Resident #6's Point of Care History for May and June of 2024 identified staff failed to document the resident's activities of daily…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-06 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy, and interviews for five (5) of five (5) sampled residents (Residents #4, #5, #6, #7 and #8) who were recently admitted to the facility, the facility failed to provide the residents or their representatives a summary of a baseline or comprehensive care plan within forty-eight (48) hours of admission and conduct a care plan meeting. The findings include: 1. Resident #4's diagnoses included fall, back pain, type 2 diabetes mellitus, and anemia. The admission Minimum Data Set assessment dated [DATE] identified Resident #4 made reasonable and consistent decisions regarding tasks of daily life, required maximum assistance with toileting, showering, dressing, and moderate assistance with hygiene, and moderate assistance with bed mobility, transfers, and ambulation. The Resident Care Plan dated 6/26/24 identified Resident #4 required assistance with daily living skills, was at risk for skin breakdown, at risk for falls, and had chronic pain.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-15 · tag F0569 — isolated
    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #4) reviewed for resident rights, the facility failed to manage the resident's personal funds accordingly. The findings include: Resident #4's diagnoses included depression, and anxiety disorder. The Resident Care Plan (RCP) dated 3/23/2023 identified Resident #4 is at risk for experiencing alterations in mood states related to recent move to skilled nursing facility for Long Term Care. Interventions included staff providing support, and social services to provide visits. The admission Minimum Data Set (MDS) form dated 3/30/2023 identified Resident #4 was alert and oriented. Record review identified Resident #4's payor source was Medicaid. Interview with Person #4 (Business Office Manager) on 7/11/2024 at 10:30 AM identified Resident #4 had a personal funds account balance at the prior nursing home of one thousand eight hundred nine dollar and fourteen cents ($1809.14), prior to being transferred to the current skilled nursing facility and the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-15 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one of three residents (Resident #4) reviewed for care and services, the facility failed to ensure a follow-up consultant appointment was scheduled timely. The findings include: Resident #4's diagnoses included gastro-esophageal reflux (GERD) and constipation. The Resident Care Plan (RCP) dated 3/23/2023 identified Resident #4 was at risk for constipation due to decreased mobility. Interventions directed bowel regimen per protocol, monitor bowel movements, observe for medication induced constipation, and assess bowel sounds and abdominal discomfort. The admission Minimum Data Set (MDS) form dated 3/30/2023 identified Resident #4 was alert and oriented and required one (1) staff assist with ADLs. Review of the Gastroenterologist (GI) Consultation Discharge Instructions dated 3/30/2023 identified Resident #4 was to follow-up with Gastroenterologist (GI) in three (3) months (due 6/2023). Record review and facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-15 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility documentation, facility policy and interviews for the one (1) of three (3) residents, (Resident #2) reviewed for care and services , the facility failed to ensure that a residents room was kept in a sanitary condition. The findings include: Resident #2 'S diagnoses included chronic pain syndrome, conversion disorder with seizures (a mental health condition that causes physical symptoms) and bipolar disorder. The 5-day Minimum Data Set (MDS) assessment dated [DATE] identified Resident #2 was cognitively intact, displayed behaviors regarding rejection of care, and required supervision assistance for bed mobility, and was dependent with transfers and personal hygiene. Observation and interview of Resident #2's room with RN #1 on 7/15/24 at 9:47 AM, identified Resident #2's room cluttered with multiple layers of boxes lining one side of the room, packages and clothing strewn on an armchair and a recliner, a sticky substance on the walkable portion of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-17 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, observations, facility policy and interviews for one sampled resident (Resident #1) who refused medications at times, the facility failed to ensure pre-poured, unlabeled medications for the resident were not left in a medication cup in an unlocked medication cart. The findings include: Resident #1's diagnoses included Parkinson's Disease and dementia with other behavioral disturbance. The quarterly Minimum Data Set, dated [DATE] identified Resident #1 had short-and long-term memory deficits and made poor decisions regarding tasks of daily living. Review of the April 2024 Medication Administration Record identified on 4/16/24 at 9:00 AM Resident #1 refused the following medications: Amantadine 100 milligrams (mg) (a medication for treatment of dyskinesia related to Parkinson's Disease); Carbidopa-Levodopa 25-100 mg (a medication to treat Parkinson's Disease); Multivitamin; Nuplazid 34 mg (a medication for Parkinson's Disease); and Sertraline 25 mg (a medication for dementia).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-17 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, facility policy and interviews for one (1) of three (3) medication rooms located at the nurse's station, the facility failed to ensure the medication room door on the dementia unit was closed and locked and failed to ensure the two (2) medication carts in the medication room were locked while the door was propped open. The findings include: Observations on 4/16/24 at 12:30 PM on the secured dementia unit identified an unlocked medication room, the door was held open with a lanyard, a loop of fabric designed to be worn around the neck, and two (2) unlocked medication carts were noted in the room. During this observation, several residents (approximately twelve (12) residents) were noted walking up and down the hallway past the nurse's station where the medication room was located and licensed staff were not in the area or at the nurse's station. Interview with the 7AM-3PM charge nurse, Registered Nurse (RN) #2, on 4/17/24 at 12:27 PM identified she had worked on the locked dementia unit the previous day (4/16/24) and this was her assigned unit. RN #2 stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-12 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, the facility failed to provide a homelike environment. The findings include: Observations on 12/08/23 from 1:59 PM to 2:15 PM identified several rooms, (212, 211, 235, 240, 232) that had windows that were cloudy and appeared to have condensation trapped within the panes. The condition of the windows impaired the ability to see through the windows. On the Chateaux unit, the shower head was observed to be leaking water and the lower half of the tiles in the shower area contained a black substance that appeared to be mold. The Bordeaux shower unit was noted to have a leaking shower head and the Chateaux lounge and the wall outside of room [ROOM NUMBER] had had holes in the wall.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-12-12 · tag F0586 — pattern
    Not prohibit or in any way discourage a resident from communicating with federal, state, or local officials.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of the grievances, review of facility policy, and interviews, the facility failed to ensure that residents received a written copy of the summary/resolution and failed to identify that the resolution was discussed with the residents. The findings include: A review of the filed resident grievances for the period of 6/15/23 through 12/5/23 failed to identify that residents were notified of actions taken regarding their concerns and failed to document resident responses to grievance resolutions and failed to provide the residents with a written copy of the resolution to filed grievances. During the resident council meeting held on 12/8/23 at 1:08 PM the residents identified that the facility failed to provide a written response to grievances filed by the residents and failed to ensure that residents were aware of grievance resolutions. Interview with the Administrator on 12/12/23 at 2:15 PM identified that residents were not provided with a copy of the grievance resolution and noted that the social worker is responsible for providing a copy to the residents. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-12 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, review of facility documentation, review of facility policy, and interviews for one sampled resident (Resident #59) with a therapeutic diet, the facility failed to ensure that an ordered assessment for speech therapy was completed. The findings include: Resident #59's diagnoses included dysphasia oropharyngeal phase, hemiplegia and hemiparesis following nontraumatic subarachnoid hemorrhage affecting left dominant side, and cognitive communication deficit. The quarterly MDS assessment dated [DATE] identified Resident #59 had intact cognition, unclear speech (slurred or mumbled words), required extensive assistance with transfers, dressing, personal hygiene, was independent with eating and utilized a walker and a wheelchair for mobility. Resident #59's care plan dated 10/03/2023 identified he/she was at risk for choking/aspiration related to dysphagia/difficulty swallowing after a stroke with interventions that included: educate the resident and family/visitors…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-12 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility documentation, review of facility policy and interviews, the facility failed to ensure accurate reconciliation of controlled medication in the facility's emergency automated dispensing supply unit. The findings include: A request for the disposition records for Oxycodone (controlled medication) 5 milligram and Oxycodone 10 milligram that was delivered to the facility prior to November 2023 for the emergency automated dispensing supply unit was made to the DNS on 12/11/23 at 3:00 PM and on 12/12/23 at 10:30 AM. Interview with the DNS and Administrator on 12/12/23 at 2:35 PM identified that the supervisor and another nurse would have accepted, verified, and signed the Controlled Drug Receipt/Proof -of -Use/Disposition Form when the controlled medications were delivered to the facility. After which both nurses would restock the emergency automated dispensing supply unit and leave the Controlled Drug Receipt/Proof -of -Use/Disposition Form in the DNS's mailbox. Interview with the Administrator and the Corporate Nurse Consultant (RN #4) identified that they…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-12-12 · tag F0802 — failed to prepare enough nourishing food — pattern
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, review of facility documentation, review of facility policy and interviews, the facility failed to ensure sufficient support personnel to carry out the functions of the food and nutrition services safely and effectively. The findings include: Interviews conducted during the initial resident pooling process identified that food service on the weekends and some weekdays were excessively late, i.e. 7:30 pm, and at times did not include the entirety of the menu items that were listed on the daily menu and/or were served cold. Review of the facility dining policy dated 10/6/2022 identified dinner is served between 5pm and 5:40 pm depending on the resident unit. The policy also indicated that times are subject to change. Interview with the Food Service Director and the Administrator on 12/7/2023 at 9:54 AM identified the kitchen is short staffed. The Director identified callouts and staff not picking of overtime shifts as the problem. The Administrator identified the facility is unionized and indicated difficulty with the hiring and retention of staff. Both the Food…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-12 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, review of facility documentation, and interviews, for two of nine sampled residents (Resident #19, and Resident #116), reviewed for dining, the facility failed to provide menu choices. The findings include: 1. Resident #19's diagnoses included chronic kidney disease, osteoarthritis, and heart failure. The quarterly MDS assessment dated [DATE] identified Resident #19 had moderately impaired cognition, required setup with eating, assistance of two staff member for self-care, and maximal assistance with mobility. Observation of Resident #19's meal tray and meal ticket on 12/5/23 at 12:45 PM identified Resident #19 was seated upright in a wheelchair eating lunch. The meal consisted of a tuna sandwich, milk, melted strawberry ice cream and mandarin oranges. Ginger ale was listed on Resident #19's meal ticket but was not provided on the meal tray. Observation of Resident #19's meal tray and ticket on 12/8/23 at 12:30 PM identified Resident #19 was seated in a wheelchair…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-12 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, and interviews, the facility failed to maintain a clean and sanitary kitchen environment. The findings include: Observation in the kitchen with the FSD on 12/5/23 at 10:15 AM identified. a sticky brown stain on the metal portion in the front of the gas stove, a sticky black dusty material sticking on top of the hood range, multiple metal vents on the ceiling were noted to be rusty and dirty and the kitchen ceiling was also dusty. The standing fan was dusty and blowing air. In addition, the standing fan was positioned in a manner where it was noted to blow air in the direction of the clean dishes. The stove hood sticker indicated the last maintenance was on June 14, 2023. The FSD identified that the maintenance occurred every 90 days and as needed. Interview with the FSD on 12/5/23 at 10:45 AM identified that the dietary staff are responsible for maintaining the cleanliness of the kitchen and noted that the last time the ceiling was cleaned was probably back in September 2023. He further identified that due to the staffing shortage in his department, he was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-12 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy review, and interviews for two sampled residents (Resident #16 and #375) reviewed for advance directives, the facility failed to obtain the most recent advance directive from the legal representative when the resident's code status changed and failed to ensure there was a physician's order indicating the resident's wishes related to cardiopulmonary code status, hospitalization, artificial nutrition, and intravenous fluids. The findings include: 1. Resident #16's diagnoses included transient cerebral ischemic attack, schizoaffective disorder, Type 2 diabetes mellitus and dementia. The admission MDS assessment dated [DATE] identified Resident #16 had severe cognitive impairment and required extensive assistance for bed mobility, toilet use, hygiene, transfers, and ambulation. The signed advance directive consent form dated [DATE] identified Resident #16 had the code status of full code. A full code means that if a person's heart stopped beating and/or they stopped…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-12 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy review, and interviews for one of two sampled residents (Resident #85) admitted to the facility in the past three months, the facility failed to develop a baseline care plan to direct the resident's care needs. The findings include: Resident #85 was admitted to the facility on [DATE] with diagnoses that included Covid-19 acute respiratory disease, pneumonia, severe malnutrition, and dementia. Review of Resident #85's clinical record failed to identify that a baseline care plan had been developed to address areas of concern, goals of care and interventions to implement. The admission MDS assessment dated [DATE] identified Resident #85 had moderate cognitive impairment, required total assistance for transfers, hygiene, toilet use, bed mobility and ambulation. The assessment further identified Resident #85 had no history of falls in the last six months. Interview with RN #2 (3-11 shift nursing supervisor) on 12/11/23 at 2:30 PM identified that the 11-7 shift nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-12 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, and interviews for one of two sampled residents (Resident #53) reviewed for pressure ulcers, the facility failed to ensure the Registered Nurse (RN) assessed a newly admitted resident with pressure wounds in accordance with professional standards of practice. The findings include: Resident #53's diagnoses included type 2 diabetes mellitus, peripheral vascular disease, foot blister, unspecified psychosis due to known physiological condition and dementia. The Resident Care Plan (RCP) dated 8/8/23 identified Resident #53 at high risk for skin breakdown due to decreased mobility. The care plan interventions directed to encourage resident to get out of bed as needed, encourage, and assist with turning and re-positioning, offload heel when in bed, skin care after each incontinence and skin check and treatment as ordered. The significant change MDS assessment dated [DATE] identified Resident #53 had severe cognitive impairment, required extensive assistance with bed mobility, toilet…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-12 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, review of facility policy, and interviews for Resident one of five sampled residents (Resident #92) reviewed for unnecessary medications and received psychotropic medication, the facility failed to complete an Abnormal Involuntary Motion Scale (AIMS) assessment every six months. The findings include: Resident #92's diagnoses included unspecified dementia, unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety, major depressive disorder, and persistent mood disorder. Review of pharmacy recommendations dated 10/12/2023 identified Resident #92 needed an updated AIMS assessment and identified that per policy the AIMS was required every six months. The Quarterly MDS dated [DATE] identified Resident #92 had intact cognition, required substantial/maximum assistance with toileting, showering, and personal hygiene, and used a wheelchair for mobility. The physician's orders dated 12/1/2023 directed Prozac 40 mg one…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-12 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, review of facility policy and interviews for one of two medication storage rooms and one of three medication carts, the facility failed to remove expired medications from medication circulation. The findings include: Observations on 12/8/23 at 1:35 PM of the Alstation unit medication storage room and the [NAME] wing medication cart with LPN #1 identified the following: an opened bottle of tuberculin purified protein derivative (PPD) with an expiration date of 12/26 located in the medication refrigerator, a bottle of insulin with an expiration date of 8/29/23 also located in the refrigerator, a blister pack of Omeprazole 40 mg with an expiration date of 11/21/23 located in the medication cart and a container of sterile water located in the cabinet with an expiration date of 11/2/23. None of the bottles contained the date that the medication had been opened. Interview with LPN #1 on 12/8/23 at 2:05 PM identified that the facility's policy identified insulin should be dated when opened and discarded after 28 days. She further noted that expired medications and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-12 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility policy and interviews for three sampled residents (Residents #92, #97, and #116) the facility failed to ensure medical records were readily accessible and complete. The findings include: 1. Resident #92's diagnoses included unspecified dementia without behavioral disturbances, psychotic disturbance, mood disturbance, anxiety, major depressive disorder, and persistent mood disorder. A progress note dated 3/2/2023 identified that Resident #92 had an Abnormal Involuntary Motion Scale (AIMS) assessment on that date. The Quarterly MDS assessment dated [DATE] identified Resident #92 had intact cognition, had non-Alzheimer's dementia, anxiety disorder, depression, was frequently incontinent of bowel and bladder, required substantial/maximum assistance with toileting, showering, and personal hygiene, and used a wheelchair for mobility. Review of the clinical record and pharmacy notes dated 8/16/2023 and 10/12/2023 identified that the medication regimen was reviewed by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-18 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, and facility policy review and interviews for one of three residents (Resident #1) reviewed for change in condition, the facility failed to ensure a change in condition was reported timely. The findings include: Resident #1 was admitted with diagnoses that included dementia, Diabetes Mellitus (DM), chronic kidney disease (CKD) stage 3 and anxiety. An annual Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had moderately impaired cognition, had a diagnosis of diabetes, and did not receive insulin injections. A Resident Care Plan (RCP) dated 3/22/2023 identified that Resident #1 was at risk for complications related to diagnosis of diabetes. RCP interventions directed medications as ordered and fingerstick as ordered. A physician order dated 6/2/2023 directed Resident #1's code status was do not resuscitate (DNR), do not intubate (DNI), RN May Pronounce death (RNP), and hospitalization only for trauma. The order further directed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2021-09-09 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, facility documentation review and interviews, the facility failed to ensure food was stored and prepared in accordance with standards for food service safety. The findings include: Observations and interview with the Food Services Director (FSD) on 9/1/2021 at 10:46 AM identified the following: the reach-in refrigerator vent at the top of the inside of the refrigerator had approximately ¼ to ½ an inch of thick black dust; the cook's reach-in refrigerator August 2021 temperature log was missing temperatures for 23 evening shifts out of 31 opportunities; the milk cooler labeled #3 had approximately ½ inch thick buildup of white ice on the back left wall from the base to the top of the refrigerator; dripping piping observed under the main kitchen sink; walk-in refrigerator cool air blower vent with moisture dripping clear liquid onto covered food; Interview at the time of the observations identified although the temperature logs should be completed twice daily (with all dated filled in), the vents and the ice buildup should be cleaned, and the pipe should be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-09-09 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one sampled resident (Resident #222) reviewed for catheter use, the facility failed to ensure catheter was changed in accordance with the physician's order. The findings include: Resident #222's diagnoses included quadriplegic and neurogenic bladder with a suprapubic tube. The quarterly MDS dated [DATE], identified Resident #222 was alert and oriented, required total assist of two staff for personal hygiene, and had a suprapubic tube (S/P). The Resident Care Plan (RCP) dated 6/8/2021, identified Resident #222 had a suprapubic tube, related to a neurogenic bladder. Interventions directed to provide daily suprapubic tube care, monitor for signs and symptoms of a urinary tract infection (UTI), and record urinary output. A physician's order dated 6/24/2021 directed to change the suprapubic (S/P) tube every four (4) weeks on the 23rd of each month. Review of the clinical record identified that the S/P tube was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$120,238 in federal fines across 4 penalties.

  • $22,315 — penalty dated 2026-02-11
  • $25,662 — penalty dated 2026-02-11
  • $60,333 — penalty dated 2024-10-31
  • $11,928 — penalty dated 2023-12-12

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to CIVITA CARE CENTERS — 6 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.0-1.0 vs chain
Health inspection 1 of 51.8-0.8 vs chain
Staffing 2 of 53.0-1.0 vs chain
Quality measures 2 of 52.7-0.7 vs chain
The other 5 homes this chain runs (chain average 2.0★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
CT6 OPCO HOLDCO LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 10/01/2024
ESNH LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 10/01/2024
JPNH LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 10/01/2024
PEPPER, YEHUDAIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 10/01/2024
SCHWARCZ, ELLIOTIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; 5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 10/01/2024
240 CHURCH LLCOrganization5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNFsince 10/01/2024
ALTIUS, CHRISTALIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2024
CT6 PROPCO HOLDCO LLCOrganizationADP OF THE SNFsince 10/01/2024
EVERFLOW HEALTHCARE LLCOrganizationADP OF THE SNFsince 10/01/2024
SFNH LLCOrganizationADP OF THE SNFsince 10/01/2024
FRIEDMAN, SAMUELIndividualADP OF THE SNFsince 10/01/2024
KAGAN, JEFFREYIndividualADP OF THE SNFsince 10/01/2024
TEMPLER, DAVIDIndividualADP OF THE SNFsince 10/01/2024

CMS files one row per role, so the 22 rows in the source record cover these 13 parties — each is shown once here with every role it holds. Nothing is omitted.

7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$15.5M
Net patient revenuemost recent cost report
-7.5%
Operating marginrevenue minus expenses
$779K
Related-party expense5% of expenses
Who pays — share of resident-days
Medicaid 76%Medicare 4%Other / private 20%

About 76% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $779K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$362per resident / day
operating cost
$11,002per month
≈ monthly operating cost
$337per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CT

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Connecticut Medicaid page.

Typical monthly cost in Connecticut
$15,208/mo
Nursing home (semi-private)
$16,729/mo
Nursing home (private)
$9,118/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 075286. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-11-12, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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