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Civita Care Center At Milford

2028 Bridgeport Ave, Milford, CT 06460 · For profit - Limited Liability company · 120 certified beds · (203) 877-0371 Medicare & Medicaid certified

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Flagged for abuseBehavioral-health or dementia-care citation — no harm found (F0758)1 actual-harm citation2 immediate-jeopardy citations CMS recorded as corrected before the inspection ended (past non-compliance)$14,433 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • CMS has flagged it for abuse
  • it has abuse, neglect, or exploitation citations (F0600, F0602, F0603) — most recent Aug 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 1 actual-harm citation
  • inspectors recorded 2 serious findings as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (66) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $14,433 in federal fines (most recent 2024-08-05)
  • its payroll-based staffing score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its facility-reported quality-measure rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 2 of 5

Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
2044 Bridgeport Ave · (203) 877-7622 · Call to confirm hours
Pharmacy
78 Broad St · (203) 878-2441 · Call to confirm hours
Grocery
155 Hill St · (203) 882-6200 · Call to confirm hours
Park
21 Underhill Rd · Typically dawn to dusk
Place of worship
21 Robert Treat Pkwy · (203) 878-2002

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased25.5%18.0%15.4%worse
Long-stay residents who lose too much weight7.9%6.5%5.4%worse
Long-stay residents with a catheter left in their bladder2.0%0.7%0.9%worse
Long-stay residents with a urinary tract infection2.5%1.5%2.0%worse
Long-stay residents with depressive symptoms15.1%22.3%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.9%3.5%3.3%better
Long-stay residents whose ability to walk worsened30.2%16.4%16.1%worse
Long-stay residents on antianxiety or hypnotic medication14.0%17.6%18.9%better
Long-stay residents given the seasonal flu vaccine79.6%93.5%95.3%worse
Long-stay residents with pressure ulcers6.0%4.0%4.7%worse
Long-stay residents with worsening bladder/bowel control18.6%24.7%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table23.0%17.8%17.1%worse
Short-stay residents who newly got an antipsychotic medication2.0%1.5%1.4%worse
Short-stay residents given the seasonal flu vaccine51.2%69.7%79.4%worse
Short-stay residents rehospitalized after admission30.8%24.3%22.6%worse
Short-stay residents with an outpatient ER visit5.9%10.7%12.0%better
Long-stay hospitalizations per 1,000 resident days3.202.061.67worse
Long-stay outpatient ER visits per 1,000 resident days0.611.461.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

45.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 46 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

45.6%U.S. median 51.5%
Got home and stayed home
10.5%U.S. median 10.7%
Went back to hospital
38.5%U.S. median 56.6%
Met the expected recovery
0.27U.S. median 0.31
Therapy hours / resident / day
0.12hours / resident / day
Physical therapy
0.11hours / resident / day
Occupational therapy
0.05hours / resident / day
Speech therapy

Met the expected recovery: 38.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 65 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.27 therapist hours per resident per day in 2026Q1 — more than 41% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 7% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF45.6%CMS range 32.6–59.051.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.5%CMS range 7.4–14.910.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge38.5%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge32.3%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge40.0%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified85.6%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay3.3%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.2%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.9%CMS range 4.9–13.87.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.851.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.51
RN hours/ resident / day
0.90
LPN hours/ resident / day
2.19
Aide hours/ resident / day
3.60
Total nurse hours/ resident / day
0.20
RN hoursweekends
40.9%
Total nursing turnover
52.4%
RN turnover

How full it usually is: this home is certified for 120 beds and averages 106.5 residents a day — about 89% occupied, or roughly 14 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.60 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.51 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.19 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.07 hrs/resident/day on weekends vs 3.81 on weekdays — 20% thinner on weekends — a notable drop. RN hours go from 0.63 to 0.20 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 41% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

18
deficiencies at the latest standard inspection (2024-12-18)
8
at the previous standard inspection (2022-05-12)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

66 citations, most serious first. The 13 most serious are shown; the remaining 53 are one tap away and print in full.

  • Immediate jeopardy · L2026-06-24 · tag F0760 — failed to prevent significant medication errors — widespread
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy and interviews, the facility failed to ensure medications were administered as ordered and failed to prevent significant medication errors for nineteen (19) of twenty-nine (29) sampled residents (Residents #3, 4, 8, 9, 10, 11, 13, 15, 16, 17, 18, 20, 22, 24, 26, 27, 28, 29, and 30). This resulted in missed doses of high risk medications, unsafe controlled substance handling, and a lack of timely assessment or provider notification. Specifically, LPN #1 repeatedly left the unit without notifying supervisory staff, was unavailable to administer scheduled and PRN medications, and was later found unresponsive in an employee restroom with drug paraphernalia present. Despite these concerns, nursing leadership did not remove LPN #1 from duty, did not assess residents for potential omissions, did not review the electronic Medication Administration Record (eMAR), and did not notify the provider until the following day. Following suspension, LPN #1 retained remote access to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Past Non-Compliance
  • Immediate jeopardy · J2024-11-04 · tag F0805 — failed to prepare food in a form residents can eat — isolated
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #5) reviewed for dining, the facility failed to ensure staff provided the correct diet texture and failed to ensure staff knew or verified what the diet orders were, resulting in a choking episode. The failures resulted in a finding of Immediate Jeopardy. Resident #5 was admitted with diagnoses that included dysphagia (difficulty swallowing), dementia and end stage renal disease. The nursing admission note dated 10/4/2024 at 9:26 PM identified Resident #5 was oriented to person. The Resident Care Plan (RCP) dated 10/4/2024 identified a potential for alteration in kidney function due to dialysis and nutritional status. The RCP directed treatments as ordered and diet as ordered. A physician order dated 10/4/2024 directed carbohydrate-controlled diet (CCD), renal, dysphagia advanced diet. An APRN admission note dated 10/5/2024 at 10:30 PM identified Resident #5 was alert, confused and disoriented. A speech therapy note dated 10/5/2024 identified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Past Non-Compliance
  • Actual harm · Gcited before2022-05-12 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 3 of 6 residents (Resident #6, 67 and 78) reviewed for pressure ulcers, the facility failed to ensure offloading devices were in place prior the development of a pressure ulcer, failed to ensure a registered nurse completed a skin assessment on admission and ongoing for a resident admitted with a pressure ulcer, and the facility failed to consistently monitor the resident 's Circulation, Motion and Sensory (CMS) and skin integrity during the utilization of bilateral knee immobilizers for potential skin impairment and pressure ulcer development. The findings included: 1.Resident #78's diagnoses included fracture of the right femur, fracture of the left femur, adult failure to thrive, osteoporosis, paroxysmal atrial fibrillation, protein malnutrition, cachexia, and dementia. The hospital Discharge summary dated on 4/9/22 identified Resident #78 with a bilateral distal femur fracture related to a fall at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-06-24 · tag F0580 — failed to tell family and doctor about changes — pattern
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, policy, and interviews for nineteen (18) of twenty nine (29) sampled residents (Residents #3, 4, 8, 9, 10, 11, 15, 16, 17, 18, 20, 22, 24, 26, 27, 28, 29, 30) reviewed for omitted medications, the facility failed to notify the provider immediately after omitted medications were identified. As a result, affected residents were not assessed timely and providers were not notified until the next day. The findings include: The Reportable Event (RE) dated 5/21/26 identified throughout the 3:00 PM to 11:00 PM shift, LPN #1 was off the unit multiple times due to feeling unwell. At approximately 11:00 PM, staff found LPN #1 lethargic in the employee restroom with suspected drug paraphernalia in her possession. Emergency Medical Services (EMS) arrived, LPN #1 was removed from the schedule pending investigation and twenty-two (22) residents were identified to have been omitted medications and/or treatments during the shift. The Medical Director was notified,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · Ecited before2026-06-24 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for seven (7) of eighteen (18) sampled residents (Residents #6, 11, 13, 23, 26, 27 and 30) reviewed for neglect, the facility failed to ensure Resident Care Conferences (RCCs) were completed at least quarterly. The findings include:1. Resident #6's diagnoses included dementia with behavioral disturbances, repeated falls, schizophrenia, anxiety disorder and adult failure to thrive.The quarterly MDS assessment dated [DATE] identified Resident #6 had severely impaired cognition (Brief Interview for Mental Status (BIMS) score of 3) and was dependent for personal hygiene and transfers.Review of the clinical record from 1/29/26 through 3/28/26 failed to identify an RCC was scheduled or held for Resident #6 following the 1/29/26 MDS.The annual MDS assessment dated [DATE] identified Resident #6 had severely impaired cognition (Brief Interview for Mental Status (BIMS) score of 3) and was dependent for personal hygiene and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · E2026-06-24 · tag F0745 — failed to provide medically-related social services — pattern
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for nineteen (19) of twenty nine (29) sampled residents (Residents #3, 4, 8, 9, 10, 11, 13, 15, 16, 17, 18, 20, 22, 24, 26, 27, 28, 29, 30) reviewed for neglect, the facility failed to ensure that the residents were provided social services support timely after alleged neglect occurred within the facility. Specifically, LPN #1 repeatedly left the assigned unit for long periods without notifying staff, and failed to ensure resident medications and treatments were administered per physician's orders resulting in significant medication errors. The findings include:The Reportable Event (RE) dated 5/21/26 identified throughout the 3:00 PM to 11:00 PM shift, LPN #1 was off the unit multiple times due to feeling unwell. At approximately 11:00 PM, staff found LPN #1 lethargic in the employee bathroom with suspected drug paraphernalia in her possession. Emergency Medical Services (EMS) arrived, LPN #1 was removed from the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · Dcited before2026-06-24 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on a review of the clinical record, facility documentation, facility policies, and interviews, the facility failed to complete a thorough investigation following an incident in which a licensed nurse left the first floor long hall unit multiple times for long periods during the shift, resulting in omitted medications. Specifically, the facility did not interview all 29 residents on the unit to determine whether they received their medications as scheduled, experienced any signs or symptoms related to missed doses or observed any unusual behavior from the licensed nurse. The findings include: The Reportable Event (RE) dated 5/21/26 identified throughout the 3:00 PM to 11:00 PM shift, LPN #1 was off the unit multiple times due to feeling unwell. At approximately 11:00 PM, staff found LPN #1 lethargic in the employee restroom with suspected drug paraphernalia in her possession. Emergency Medical Services (EMS) arrived, LPN #1 was removed from the schedule pending investigation and twenty-two (22) residents were identified to have been omitted medications and/or treatments during…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · Dcited before2026-06-24 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a review of clinical records, facility documentation, facility policy, and staff interviews for two (2) of four (4) sampled residents (Residents #1 and #30) reviewed for pain management, the facility failed to ensure pain was adequately assessed, pain medications were administered and documented as ordered, and required post administration pain re evaluations were completed. Specifically, the facility failed to ensure as needed (PRN) opioid pain medication was documented as administered, monitored for effectiveness, and that pain reevaluations were completed for Resident #1 and failed to ensure scheduled pain medication was administered and accurately documented for Resident #30. These failures resulted in inadequate pain management, inaccurate medication documentation, missed reassessments, and increased risk for adverse outcomes. The findings include:1. Resident #1's diagnoses included malignant neoplasm of the bone (bone cancer), malignant neoplasm of the hypopharynx (an aggressive cancer to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · Dcited before2025-12-18 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one (1) of three (3) sampled residents (Resident #1) who had sustained a fall with major injury, the facility failed to administer pain medication at the time the injury was identified and after prior to transfer to the Emergency Department (ED) to ensure the resident was kept comfortable. The findings include:Resident #1's diagnoses included bilateral (both sides) osteoarthritis of the knees, muscle wasting and atrophy (thinning of muscle mass), and muscle weakness. A physician's order dated 11/12/25 directed to administer acetaminophen 325 milligrams (mg), two (2) tablets (650 mg), every six (6) hours as needed for generalized discomfort. The admission Minimum Data Set assessment dated [DATE] identified Resident #1 had a Brief Interview for Mental Status (BIMS) score of five (5) out of fifteen (15) indicating Resident #1 had poor memory recall, required partial assistance for bed mobility and substantial assistance for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-18 · tag F0777 — isolated
    Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, and interviews for one (1) of three (3) sampled residents (Resident #1) reviewed for falls with major injury, the facility failed to follow through with obtaining the x-ray reports when the diagnostic provider failed to notify the facility immediately of a positive finding which resulted in a delay of care. The findings include:Resident #1's diagnoses included bilateral (both sides) osteoarthritis of the knees, muscle wasting and atrophy (thinning of muscle mass) and muscle weakness. The admission Minimum Data Set assessment dated [DATE] identified Resident #1 had a Brief Interview for Mental Status (BIMS) score of five (5) out of fifteen (15) indicating Resident #1 had poor memory recall, required partial assistance for bed mobility and substantial assistance for transfers. The nurse's note dated 11/28/25 at 4:48 AM identified that at approximately 1:40 AM Resident #1 was found on the floor, lying on his/her right side between two (2) beds. The note…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-24 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and resident and staff interviews for Resident #1, reviewed for a change in condition, the facility failed to ensure that licensed staff informed the provider that an alternative method of oxygen delivery was implemented to maintain adequate oxygenation. The findings include:Resident #1 was admitted with diagnoses that included moderate persistent asthma. An annual MDS assessment dated [DATE] identified Resident #1 was cognitively intact and utilized oxygen therapy.A care plan dated 6/26/2025 identified Resident #1 had impaired respiratory function related to recurrent shortness of breath and obstructive sleep apnea. Interventions included administering medications as ordered, and reporting changes/concerns to the medical provider as needed.The physician orders dated 9/2/2025 directed to administer 2L of oxygen via nasal cannula for obstructive sleep apnea as needed.A nursing note dated 9/25/2025 identified Resident #1's oxygen saturation was 90 to 92% on 3 liters of oxygen via…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-24 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review and staff interviews, the facility failed to ensure that staff used an oxygen mask appropriately and failed to ensure staff followed a physician's order for the flow of oxygen. The findings include:Resident #1 was admitted with diagnoses that included moderate persistent asthma. An annual MDS assessment dated [DATE] identified Resident #1 was cognitively intact and had oxygen therapy.A care plan dated 6/26/2025 identified Resident #1 had impaired respiratory function related to recurrent shortness of breath and obstructive sleep apnea. Interventions included administering medications as ordered, and reporting changes/concerns to the medical provider as needed.The physician orders dated 9/2/2025 directed to administer 2L of oxygen via nasal cannula for obstructive sleep apnea as needed.A. A nursing note dated 9/25/2025 identified that Resident #1's oxygen saturation was 90 to 92% on 3 liters of oxygen via nasal cannula and decreasing to 88% while talking despite…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-19 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one resident (Resident #2) reviewed for abuse, the facility failed to ensure the resident was free from verbal mistreatment. The findings include:Based on clinical record review, facility documentation review, facility policy review, and interviews for one resident (Resident #2) reviewed for abuse, the facility failed to ensure the resident was free from verbal mistreatment. The findings include: Resident #2's diagnoses included hemiplegia (muscle weakness) and hemiparesis muscle paralysis) affecting the left nondominant side, chronic pain, major depressive disorder, and anxiety. The Resident Care Plan (RCP) dated 5/16/2025 identified Resident #2 had the potential for alteration in elimination due to incontinence of bowel and bladder. Resident #2 uses his/her call bell to request assistance with incontinent care. Interventions directed incontinent checks every two (2) to three (3) hours and as needed, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
Show the remaining 53 citations
  • Potential for harm · Dcited before2025-08-19 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one (Resident #1) reviewed for quality of care, the facility failed to ensure the resident was free from a medication error. The findings include: Based on clinical record review, facility documentation review, facility policy review, and interviews for one (Resident #1) reviewed for quality of care, the facility failed to ensure the resident was free from a medication error. The findings include: Resident #1's diagnoses included urinary tract infection with Escherichia coli, ESBL resistance - urine, anxiety, severe major depressive disorder with psychotic symptoms, and neuralgia (pain caused by damaged nerves). The Resident Care Plan (RCP) dated 6/11/2025 identified Resident #1 had the potential for pain. Interventions directed to administer medications as ordered, report changes in urine color or odor. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 was alert and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2025-05-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one (1) of three (3) sampled residents (Resident #1) who had a history of elopement, refused to wear a wander guard bracelet, and wandered throughout the facility, the facility failed to ensure the resident did not leave the facility unsupervised. The findings include: Resident #1's diagnoses included vascular dementia, chronic paranoid delusions, bipolar disorder, psychosis, and a history of smoking. The Elopement Risk report dated 11/4/24 identified Resident #1 had wandering and exit-seeking behaviors, was independent with ambulating, and was assessed to be an elopement risk. The report indicated Resident #1 refused to wear a wander guard and an intervention included adding a photo identification of Resident #1 to the elopement book at the reception desk. The quarterly Minimum Data Set, dated [DATE] identified that Resident #1 was oriented to person, time and place, required assistance with decision making, and was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · D2025-02-26 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one (1) of three (3) sampled residents (Resident #1) who were reviewed for the misappropriation of personal property, the facility failed to ensure the resident's controlled medication was not removed from the facility. The findings include: Resident #1's diagnoses included chronic pain, dementia, and diabetes mellitus. A physician's order dated 1/1/25 directed to administer Pregabalin, a medication to treat nerve and muscle pain, 100 milligram (mg) capsule three (3) times a day at 9:00 AM, 2:00 PM, and 9:00 PM. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 had no memory recall deficits and received scheduled and as needed pain medications for frequent pain that rated six (6) on the scale of one (1) to ten (10). The nurse's note dated 1/15/25 identified Resident #1 was notified of a misappropriation of property event in regard to Resident #1's medication, Pregabalin. The note indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2025-02-26 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record reviews, review of facility documentation and interviews for one (1) of three (3) sampled residents (Resident #1) who were reviewed for the misappropriation of personal property, the facility failed to ensure shift to shift count of the controlled medications was conducted by two (2) licensed nurses. The findings include: Resident #1's diagnoses included chronic pain, dementia, and diabetes mellitus. A physician's order dated 1/1/25 directed to administer Pregabalin, a medication to treat nerve and muscle pain, 100 milligram (mg) capsule three (3) times a day at 9:00 AM, 2:00 PM, and 9:00 PM. The nurse's note dated 1/15/25 identified Resident #1 was notified of a misappropriation of property event in regard to Resident #1's medication, Pregabalin. The note indicated there would be no interruption of administering the Pregabalin as it will be dispensed from the emergency box. The note identified Resident #1 was in good spirits with no complaint of discomfort. The Facility Reported Incident form dated 1/15/25 at 11:15AM identified a blister pack containing 3…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Past Non-Compliance
  • Potential for harm · Ecited before2024-12-18 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 5. Resident #62 was admitted to the facility on [DATE] with diagnoses that included fracture of unspecified part of the neck of the left femur, hypertension, seizures, acute embolism and thrombosis of unspecified deep veins of the lower extremity, vascular dementia, and pain disorder with related psychological factors. The admission MDS dated [DATE] identified Resident #62 had intact cognition and in the past 7 days had taken medications from the following pharmacological classifications: antianxiety, antidepressant, anticoagulant, opioid, and antiplatelet. The care plan dated 12/5/24 identified Resident #62 was on antibiotics for prophylaxis status post orthopedic surgery. Interventions included administering medications as ordered and updating the physician and responsible party, as needed. Physician's orders dated 11/21/24 directed to administer the following medications: Ascorbic acid (Vitamin C); 500mg, 1 tablet by mouth, once daily at 9:00 AM. Buspirone (antianxiety); 15 mg, 1 tablet by mouth, three times…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-12-18 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, review of facility documentation, facility policy, and interviews, the facility failed to ensure food temperatures were logged prior to serving meals, temperatures were logged for refrigeration, beard restraints worn as appropriate, refrigerated and frozen items were dated when opened, and ensure the refrigerator, and food storage shelves were free of personal employee items. The findings include: Observation on 12/15/24 at 8:00 AM identified the Food Service Director (FSD) and a male employee had beards without the benefit of a beard guard. Observation of the refrigerator identified an employee's personal water bottle, undated opened container of almond milk, while the freezer identified and opened bag of ravioli, and pepperoni also undated and the December 2024 refrigerator log identified 2 dates without an afternoon temperature. Interview with the FSD on 12/15/24 at 8:00 AM identified he is new to the facility and working with staff to ensure that all protocols related to food service and kitchen protocols are adhered to and would continue to work with staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-18 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews, the facility failed to provide appropriate education to its staff for Covid 19 during a recent outbreak, and for 1 of 5 residents (Resident #47) reviewed for hospitalizations, the facility failed to ensure infection control standards during lunch when staff placed a lunch tray on the residents overbed table next to 2 urinals containing urine. The findings include: 1a. Observation of NA #6 on 12/15/24 at 8:59 AM identified he entered a room of a resident who was Covid 1919 positive without donning (wearing) PPE and delivered the breakfast tray. NA #6 identified at that time he did not perform hand hygiene upon exiting the room, he did not don PPE because he did not provide care, and he did not perform hand hygiene because he was trying to pass trays in a timely manner. b. Observation of NA #7 on 12/15/24 at 9:02 AM identified she a room of a resident who was Covid 1919 positive without donning PPE and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-18 · tag F0553 — failed to let residents help plan their care — isolated
    Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 2 residents (Resident #25 and 83) reviewed for medications, the facility failed to ensure the resident and/or resident representative were offered to attend quarterly resident care plan conferences. The findings include: 1. Resident #25 was admitted to the facility in May 2017 with diagnoses that included dementia, schizophrenia, and Wernicke's encephalopathy. The quarterly MDS dated [DATE] identified Resident #25 had intact cognition, had hallucinations and delusions and that Resident #25 and legally authorized representative participates in the assessment process. Review of the clinical record dated 11/14/23 through 12/17/24 identified care conferences were held on 11/14/23 and 11/19/24. The clinical record failed to reflect care conferences were held February, May, and August of 2024. Interview with RN #4 (MDS coordinator) on 12/15/25 at 11:00 AM indicated that all residents were to have a quarterly care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-18 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 2 of 4 residents (Resident #31 and 87) reviewed for advance directives, the facility failed to ascertain the resident/representative wishes and the necessary documentation regarding Code status (code status refers to the level of medical interventions a person wishes to have started if their heart or breathing stops). The findings include: 1. Resident #31 was admitted to the facility in [DATE] and readmitted in [DATE] with diagnoses that included dementia, stroke, cancer, and malnutrition. The hospital Discharge summary dated [DATE] identified Resident #31 was a full code (full code directs the medical team to take all possible measures to save the residents' life in the event of a medical emergency) and had altered mental status. A physician's order dated [DATE] directed for nursing to call the resident representative to obtain a formal directive on a code status post readmission. The physician's orders did not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-18 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 of 5 residents (Resident #50), reviewed for nutrition and weight loss, the facility failed to notify the physician and resident representative after a significant weight loss was identified, and for 1 of 2 residents (Resident #103) reviewed for opioid medications, the facility failed to notify the resident representative when a new medication was initiated. The findings include: 1. Resident #50 was admitted to the facility on [DATE] with diagnoses that included congestive heart failure (CHF), hypotension, and dementia. Review of the clinical record identified Resident #50 was hospitalized from [DATE] following a fall with fracture of the left femur. Resident #50 was readmitted to the facility on [DATE] and weighed 146.2 lbs. The physician's orders dated 8/20/24 directed a carbohydrate-controlled diet, dysphagia advanced with thin liquids and scoop plate with meals; obtain weights every Tuesday,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-18 · tag F0603 — failed to not confine residents against their will — isolated
    Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, and interview for 2 residents (Resident #53 and 78) who reside on a locked unit, the facility failed to identify the clinical criteria for placing the residents on the locked unit, failed to provide the method of opening doors independently to the residents, failed to involve the resident/representative in discussions regarding the decision for placement on a locked unit, and failed to ensure the clinical record included documentation according to 483.12(a)(1) to ensure the residents were free from involuntary seclusion. The findings include: According to §483.12(a)(1) Each resident has the right to be free from involuntary seclusion. Involuntary seclusion includes, but is not limited to, the following: A resident placed in a secured area of the facility but does not meet the criteria for the unit and is not provided with access codes or other information for independent egress. A resident who chooses to live in the secured/locked unit and does not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-18 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Resident #96 was admitted to the facility in February 2024 with diagnoses that included malignant neoplasm of the breast, cerebrovascular disease, and anxiety. Notice of PASARR Level I Screen Outcome dated 2/2/24 identified no Level II was required. The Level I screen did not identify the presence of a serious mental illness or an intellectual/developmental disability. No further Level I screening was required unless the resident was suspected of having a serious mental illness or an intellectual or developmental disability and exhibit a significant change in treatment. The quarterly MDS dated [DATE] identified Resident #96 had intact cognition and had the following psychiatric/mood disorder: anxiety. The psychiatric evaluation and consultation note dated 8/2/24 identified the following diagnoses: anxiety disorder and mild neurocognitive disorder. The APRN note dated 8/9/24 at 9:16 PM identified Resident #96 recently had increased anxiety and accusatory behaviors. The assessment and plan included referral to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-18 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 6 residents (Resident #75) reviewed for PASARR, the facility failed to ensure that a PASARR rescreen was completed following admission to the facility for a resident who had documented major mental illness that required treatment. The findings include: A PASARR level I screening, completed prior to admission to the facility on 8/12/21, identified Resident #75 had no mental health diagnoses that were known or suspected, had not received any behavior health services in the past or currently and had not had any recent or current mental health symptoms. The PASARR level I screening also identified Resident #75 did not require a level II screening due to no history of serious mental health illnesses. Resident #75 was admitted to the facility on [DATE] with diagnoses that included bipolar disorder, anxiety disorder, and diffuse traumatic brain injury. The baseline care plan dated 10/1/21 identified Resident #75 had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-18 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy, and interviews for 1 of 6 residents (Resident #96) reviewed for PASARR, the facility failed to ensure a comprehensive care plan was developed for a new psychiatric diagnosis. The findings include: A PASARR Level I Screen Outcome dated 2/2/24 identified no Level II was required. The Level I screen did not reveal the presence of a serious mental illness or an intellectual/developmental disability. No further Level I screening was required unless the resident was suspected of having a serious mental illness or an intellectual or developmental disability and exhibit a significant change in treatment. Resident #96 was admitted to the facility on [DATE] with diagnoses that included malignant neoplasm of central portion of the left breast, cerebrovascular disease, and anxiety. The quarterly MDS dated [DATE] identified Resident #96 had intact cognition and had the following psychiatric/mood disorder: anxiety. The psychiatric evaluation and consultation note dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-18 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policies, and interviews for 2 of 3 residents (Resident #47 and 89) reviewed for care planning, the facility failed to hold quarterly resident care conferences and failed to ensure the resident/resident representative were invited. The findings include: 1. Resident #47 was admitted to the facility in December 2023 with diagnoses that included peripheral vascular disease, type 2 diabetes mellitus, and hypertension. The Care Conference progress note dated 6/19/24 at 12:40 PM identified that social work reached out to Resident #47's representative by phone who could not attend the meeting due to working. Social work provided the resident representative with a quick update due to being busy. Review of the clinical record failed to identify that resident care conferences were held/completed before or after the 6/19/24 meeting. The annual MDS dated [DATE] identified Resident #47 had moderately impaired cognition. The care plan dated 9/25/24…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 2 of 8 residents (Resident #265 and 104) reviewed for smoking, for Resident #265, the facility failed to put smoking interventions in place prior to the resident being found smoking in his/her room on 10/8/24 and failed to ensure every 15-minute checks were completed subsequent to the incident, and for Resident #104 the facility failed to ensure the resident was free of smoking contraband. The findings include: 1. Resident #265 was admitted to the facility in October 2024 with diagnoses that included moderate dementia, chronic obstructive pulmonary disease (COPD), hallucinations, disorientation with delusions, and Nicotine dependance. The hospital Discharge summary dated [DATE] indicated that Resident #265 had a diagnosis of COPD, was dependent on oxygen at 5 liters of via nasal cannula and had a physician order for Nicotine patch 21mg to be applied daily. Further, Resident #265 was on Chantix for smoking…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-18 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 3 of 3 residents (Resident #30, 265 and 89) reviewed for respiratory care, the facility failed to ensure oxygen tubing and humidifier were changed and dated per the physician order and that a physician's order for CPAP was followed. The findings include: 1. Resident #30 was readmitted to the facility in Aril 2024 with diagnoses that included pneumonia, heart failure, and dementia. The quarterly MDS dated [DATE] identified Resident #30 had severely impaired cognition, was receiving oxygen and had shortness of breath or trouble breathing when lying flat. The chest x-ray report dated 11/12/24 identified results were suggestive of CHF with bilateral pleural effusions. The care plan dated 11/16/24 identified Resident #30 has a respiratory infection. Interventions included to report signs of pneumonia. A physician's order dated 12/2/24 (original date 9/19/24) directed oxygen at 2 liters per minute…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-18 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, review of facility documentation, facility policy, and interviews, the facility failed to provide education on the use of a smoking blanket to staff responsible for monitoring the smoking process. The findings include: An observation on 12/17/24 at 11:10 AM during scheduled smoking session supervised by NA #11, NA #11 stated she had never heard of a smoking blanket and was unaware of its use. NA #8 who observed smoking as part of her assigned 1:1 assignment for Resident #104 identified she had no knowledge of a smoking blanket either. Both indicated they were only told of the use of the fire extinguisher during a fire associated with cigarette smoking. Interview on 12/17/24 at 11:55 with the DNS identified that 2 nurse aides who oversaw the most recent smoking session were unfamiliar with the smoking blanket. The DNS indicated she did not know why staff was unfamiliar with the smoking blanket and indicated the blanket is contained in the smoking lockbox which contains the resident's cigarettes and proceeded to secure the lockbox, removed the resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-18 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 of 5 residents (Resident #27) reviewed for nutrition, the pharmacy failed to identified a medication irregularity, and failed to ensure that pharmacy recommendations were addressed per facility policy. The findings include: Resident #27 was admitted to the facility on [DATE] with diagnoses that included hypotension, congestive heart failure (CHF), and chronic obstructive pulmonary disease (COPD). The care plan dated 3/3/24 identified Resident #27 was at risk for cardio/pulmonary complications related to multiple diagnoses including CHF and COPD. Interventions included to obtain vital signs and administer medications as ordered. A physician's order dated 3/8/24 directed to administer Midodrine (a medication used to increase blood pressure) 5 mg tablet by mouth 3 times daily with meals with additional directions to hold medication for blood pressures greater than 120/80. The quarterly MDS dated [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-18 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, review of facility documentation, facility policy, and interviews, the facility failed to ensure the medication cart was secured when unlocked and unattended and that expired medications were discarded. The findings include: Observation on 12/18/24 at 8:30AM identified the medication cart was unlocked, and the charge nurse was not in sight with a resident in the vicinity. LPN #13 emerged from the nourishment room and identified she was microwaving a resident's food and closed the door. She further identified she is responsible for securing the cart and failed to secure the cart prior to going into the nourishment room behind the closed door. Review of LPN #13 medication cart identified multiple medications beyond their expiration date. LPN #13 indicated she just takes the keys and does not review the cart for expired medications but indicated she is responsible for the cart and the cart's contents. The ADNS was on the floor and witnessed the unlocked cart and the review of its contents and indicated the cart is to be secure at all times, and the charge nurse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-18 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #74) reviewed for dental, the facility failed to follow a recommendation from the APRN for dental services in a timely manner and failed to ensure routine dental services were rendered annually. The findings include: Resident #74 was admitted to the facility in September 2021 with diagnoses that included diabetes, anemia, and cough. The quarterly MDS dated [DATE] identified Resident #74 had moderately impaired cognition and was independent with eating. The care plan dated 6/29/23 identified Resident #74 had the potential for alteration in nutritional status related to history of compromised cardiac function, and diabetes. Interventions included to encourage compliance with dietary needs, assess nutritional status on admission and as needed. Physician's monthly orders dated 7/1/23 directed to provide a regular therapeutic lifestyle changes (TLC) diet. The reportable event form dated 7/27/23 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-04 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, and staff interviews for two of four residents reviewed for abuse (Resident #1, and #3), the facility failed to ensure the residents were free from abuse. The findings include: 1. Resident #1 had a diagnoses that included metabolic encephalopathy and history of alcohol use. The nursing admission assessment dated [DATE] identified Resident #1 was alert and oriented to person and had limited mobility. The RCP dated 9/23/2024 identified to acclimate to the unit. Interventions directed to report any changes to the provider and encourage the resident to become involved with activities. Resident #2 had a diagnosis of dementia without behavioral disturbance and metabolic encephalopathy. The quarterly Minimum Data Set (MDS) dated [DATE] identified Resident #2 had a Brief Interview for Mental Status (BIMS) score of three (3) indictive of severely impaired cognition and independent with bed mobility. The Resident Care Plan (RCP) dated 7/4/2024 identified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-11 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents (Resident #4) reviewed for ambulation, the facility failed to ensure treatment and services were provided to the resident to maintain ambulation status. The findings include: Resident #4 had diagnoses included diffuse traumatic brain injury, weakness, seizure disorder, and depression. Review of the Physical Therapy Discharge summary dated [DATE] identified the Resident #4 was discharged on the functional maintenance ambulation program with the recommendation that nursing ambulate Resident #4 in the hallway and in the facility with the use of a rolling walker and minimal assistance as tolerated. A physician's order dated 7/8/24 directed to provide the assistance of one with transfers and ADLs. The quarterly Minimum Data Set assessment dated [DATE] identified that the resident could ambulate 10 feet with moderate assistance. The annual MDS dated [DATE] identified Resident #4 had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents (Resident #5) reviewed for accidents, the facility failed to ensure that a resident identified at risk for elopement did not leave the facility unescorted. The findings include: Resident #5 had diagnoses that included schizoaffective disorder and generalized muscle weakness. The admission MDS dated [DATE] identified Resident #5 had intact cognition, was occasionally incontinent of bowel and bladder and independent with ADLs. Review of the Elopement Risk Evaluation dated 6/28/24 at 2:24 P.M. identified Resident #5 was at risk for elopement. The care plan dated 6/30/24 identified Resident #5 was at risk for elopement as evidenced by wandering unit, goes freely inside the building to activities and to get exercise, and a history of elopement/exit seeking. Interventions directed to educate resident to let staff know when h/she wants to go outside, use distraction techniques, refuses…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-11 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policies and interviews for one (1) of three (3) sampled residents (Resident #3) who had a stage four (4) pressure ulcer to the coccyx, the facility failed to maintain a complete and accurate clinical record that demonstrated the wound was assessed weekly and wound care was done per the physician's orders. The findings include: Resident #3's diagnoses included Stage 4 pressure ulcer to the coccyx, anoxic brain disorder, and seizures. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #3 rarely or never made decisions regarding tasks of daily living, required extensive assistance with activities of daily living, had a Stage 4 pressure ulcer measuring 3.8 centimeter (cm) by 2.3 cm by 0 cm depth and the ulcer was covered with eschar. The physician's progress note dated 11/30/18 identified Resident #3 was seen due to a low-grade temperature and orders directed to start the urinary tract infection protocol, lab work, and a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-05 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, and interviews for 1 of 3 residents (Resident #1) reviewed for medication administration, the facility failed to administer medications as ordered by a provider, and failed to notify a provider of medication administration omissions, and failed to follow the facility's system for ordering medications resulting in borrowing of medications. The findings include: Resident #1 was admitted with diagnoses that included paroxysmal atrial fibrillation (irregular heartbeat), presence of a right artificial knee joint and high blood pressure. An admission nursing assessment dated [DATE] at 3:28 P.M. identified Resident #1 was alert and oriented. A resident care plan (RCP) dated 7/2/2024 identified Resident #1 required supervision with transfers and ambulation. The RCP identified Resident #1 experienced heart palpitations during the previous week and included a goal to discharge home with family. The RCP directed medications and vital signs as ordered and to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-12 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one sampled resident (Resident #1) who required staff assistance with self-care needs, the facility failed to be respectful and ensure the resident did not overhear staff using foul language. The findings include: 1. Resident #1's diagnoses included hemiplegia and hemiparesis following cerebral infarction affecting non-dominant side. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 had moderate cognitive impairment, had functional limitation in range of motion on one side to upper and lower extremity, required total assistance with toileting, personal hygiene, shower/bath, supervision with rolling left and right and was always incontinent of bowel and bladder. The nurse's note dated 12/10/23 at 2:50 PM identified when Resident #1 was receiving care Resident #1 overheard the nurse aide, Nurse Aide (NA) #1, use foul language in Resident #1's room. The note indicated the Nursing Supervisor was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-27 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for two (2) of three (3) residents (Resident #1 and Resident #2) reviewed for abuse, the facility failed to ensure the comprehensive care plan reflected a consensual relationship between two residents with the capacity to consent. The findings include: 1. Resident #1's diagnoses included fracture of one rib on the left side and diabetes mellitus. The Preadmission Screening and Resident Review (PASRR) dated 9/20/23 had a diagnosis of schizophrenia, required nursing services for a healing fracture and did not have a legal guardian or conservator. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 was alert and oriented, without cognitive impairment, independent with bed mobility and required supervision with ambulation and locomotion with the use of a wheelchair identified. A Psychiatric Evaluation dated 10/3/23 identified Resident #1 was seen following an inappropriate social interaction with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-11 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for 1 of 3 sampled residents (Resident #3) who were reviewed for nutrition and weight loss, the facility failed to ensure Resident #3, who had known weight decrease, was weighed monthly per facility policy. The findings include: Resident #3's diagnoses included Diabetes Mellitus, chronic kidney disease, heart failure, depression, ventricular arrhythmia, alcohol abuse and dementia. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #3 rarely or never made decisions regarding tasks of daily living, was independent with eating after set-up and had a diagnosis of malnutrition. The Resident Care Plan dated 10/21/21 identified cognitive loss/dementia, at risk for progressive/irreversible declines in thought process, nutrition, safety awareness, and dysphagia as well as a potential for alteration in nutrition. Interventions directed to assess ability to chew and swallow, provide small frequent meals,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-05-12 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility policy and interviews for 1 of 2 residents (Resident #5), reviewed for respiratory care, the facility failed to complete a self-administration of medications assessment prior to allowing the resident to self-administer medications. The findings include: Resident #5 was admitted to the facility with diagnoses that included a stroke, chronic obstructive pulmonary disease, and diabetes mellites. A physician's order dated 1/26/22 directed to administer oxygen at 2 liters via nasal canula to maintain oxygen saturation above 93% as needed. A physician's order dated 3/21/22 directed to administer Systane (PF) 0.4 - 0.3% ml each eye four times a day, and Pataday 0.2%, 1 drop in each eye at bedtime. The order further directed to keep eye drops at bedside to self-administer. The quarterly MDS assessment dated [DATE] identified Resident #5 had intact cognition, required supervision for bed mobility and personal hygiene, and was independent for eating.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-05-12 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of facility documentation, facility policy, and interviews the facility failed to ensure the environment was maintained in a clean, sanitary, and homelike manner. The findings include: Observations on 5/11/22 at 10:20 AM through 11:15 AM, and on 5/12/22 at 9:24 AM with RN #6 and the Director of Maintenance/Director of Housekeeping identified the following issues: 1. Damaged, chipped, peeling, stains and/or marred bedroom wallpaper on the First floor Long End unit in rooms 101, 102, 103, 105, 106, 107,108. First floor Short End unit rooms 109, 110, 111, 112, 113, 114, 116, and 117. Second floor Long End unit rooms 201, 203, 204, 207, and 208. Second floor Short End unit rooms 209, 210, 211, 212, 213, 214, 216 and 217. 2. Damaged, chipped and/or marred bathroom walls on the First floor Long End unit in rooms 101, 102, 105, 106, 107. First floor Short End unit in rooms 109, 111 and 114. Second floor Long End unit in rooms 202, 203, 204, 207 and 208. Second floor Short End unit in room…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-05-12 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility policy and interviews for 1 resident (Resident #53) reviewed for ADL's, the facility failed to ensure feeding assistance was offered and provided to a dependent resident. The findings include: Resident #53's diagnoses included dementia with behavioral disturbance, dysphagia and hypertension. The quarterly MDS dated [DATE] identified Resident #53 had severely impaired cognition with fluctuating altered level of consciousness, required limited 1-person assistance with eating and weighed 104 lbs. The care plan dated 3/31/22 identified Resident #53 required assistance with mobility and self-care needs. Interventions included to provide set up help/cues/feeding assistance with meal completion. Further, Resident #53 had a potential for weight loss reflective of sleeping late in the morning and potential to miss morning meal. Interventions included to offer breakfast upon waking, provide cueing, physical help and assistance for meals, record meal intake and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-05-12 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 3 residents (Resident #5, 6 and 78), reviewed for skin and respiratory care, for Resident #5 the facility failed to follow the physician's order for a Continuous Positive Airway Pressure (CPAP) device; for Resident #6 the facility failed follow recommendations for pressure relief for a resident with vascular ulcers, and for Resident #78 the facility failed to obtain a physician's order for monitoring skin integrity during the utilization of a leg immobilizer. The findings include: 1. Resident #5 was admitted to the facility with diagnoses that included a stroke, chronic obstructive pulmonary disease, and diabetes mellites. The quarterly MDS dated [DATE] identified Resident #5 had intact cognition, required supervision for bed mobility and personal hygiene, and was independent for eating. A physician ' s order dated 4/26/22 directed to provide Resident #5 with CPAP: Auto PP 5-20 HS with humidifier at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-05-12 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation and interview for 1 resident, (Resident #4) reviewed for tube feeding and nutrition, the facility failed to follow standards of care when the resident had a significant weight loss. These findings include: Resident #4 was admitted with diagnoses that included anoxic brain damage, anxiety disorder and dysphagia. A quarterly MDS assessment dated [DATE] identified that Resident #4 had severely impaired cognition, required extensive 2-person assistance for bed mobility, was dependent for personal hygiene and eating and had a gastrostomy tube (a gastrostomy tube, also called a G-tube) The care plan dated 1/13/22 identified Resident #4 was dependent on tube feeding for nutrition and hydration and was at risk for aspiration and other complications. Interventions included: to monitor weight and dietary requests and to notify the physician and family of any significant weight change. The clinical record identified Resident #4 weighed 116.6 lbs. on 2/16/22. An…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-05-12 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #5 and 247) reviewed for respiratory care, for Resident #5, the facility failed to maintain oxygen tubing in a sanitary manner and for Resident #247 who had a tracheostomy, the facility failed to ensure tracheostomy care was performed in accordance with physician's orders and professional standards. The findings include: 1. Resident #5 was admitted to the facility with diagnoses that included a stroke, chronic obstructive pulmonary disease, and diabetes mellites. A quarterly MDS dated [DATE] identified Resident #5 had intact cognition, required supervision with bed mobility and personal hygiene, and was independent for eating. A physician's order dated [DATE] directed to administer oxygen at 2 liters via nasal canula to maintain oxygen saturation above 93% as needed (prn). Observation on [DATE] at 9:30 AM identified that Resident #5 had the nasal cannula in place that was set to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-05-12 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, review of the clinical record, facility documentation, facility policy, and interviews, the facility failed to ensure that visitor/staff screening was completed prior to entering a resident care area. The findings include: Observation on 5/11/22 at 6:05 AM identified the front desk of the facility was unattended, and the facility door was secured. A contracted Phlebotomist entered the facility after the front door was unlocked remotely, and proceeded directly to the elevator, holding the door open to allow surveyor to enter the elevator. Interview with the Phlebotomist on 5/11/22 at 6 07 AM identified that when she comes in, she rings so that the front door can be unlocked and will look for the supervisor to check in who is usually on the first floor. The Phlebotomist indicated she regularly comes to facility and knows it well and starts on the second floor, which is where she was going. The Phlebotomist indicated that there there's a camera in the front and the supervisor can see you come in and she can remotely open the door. Interview with RN #2 on 5/11/22…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2020-01-29 · tag F0640 — pattern
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record reviews, review of facility documentation, review of facility policy and interviews for 3 of 3 sampled residents (Residents #2, #3 & #4) reviewed for resident assessment, the facility failed to transmit the residents' quarterly Minimum Data Set (MDS) assessments to CMS within regulatory parameters. The findings include: A review of the CMS submission report dated 1/23/20 identified that the assessments of Residents #2, #3 and #4 were transmitted on 1/23/20. The report further noted that the assessments had been completed late. Resident #2's quarterly MDS assessment had an assessment reference date (ARD) of 11/17/19 and a completion date of 11/31/19. The MDS assessment should have been transmitted by 12/14/19 but was transmitted on 1/23/20 (40 days late). Resident #3's quarterly MDS assessment had an assessment reference date (ARD) of 11/8/19 and a completion date of 11/21/19. The MDS assessment should have been transmitted by 12/4/19 but was transmitted on 1/23/20 (50 days late). Resident #4's quarterly MDS assessment had an assessment reference date (ARD)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2020-01-29 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, review of facility documentation, review of facility policy, and interviews for one of three sampled residents (Resident #24) reviewed for accidents, the facility failed to revise and implement care plan interventions on a consistent basis in order to prevent further falls. The findings include: Resident #24 was admitted to the facility with a diagnosis that included dementia with behavioral disturbance, depression, psychosis and a history of falls. The admission care plan dated 4/11/19 identified a fall/safety risk with interventions that included, to ensure appropriate footwear, keep the bed in the lowest position, keep the call bell in reach, and encourage call bell usage. A fall risk score dated 4/11/19 identified a score of 15 where a score of 10 or higher indicated at high risk for falls. The nurse's note dated 4/17/19 identified at 3:10 PM Resident #24 was sitting at the nurse's station attempting to get up from the wheelchair but was re-directed to sit back…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-01-29 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 3 of 3 sampled residents (Resident #50, #93 and #308) reviewed for dining and catheter care, the facility failed to maintain dignity for a urinary appliance and for the dining experience. The findings include: 1. Resident # 50 was admitted to the facility on [DATE] with diagnoses that included non-traumatic intracerebral hemorrhage, depression, diabetic and osteoarthritis. The annual MDS dated [DATE] identified Resident #50 had cognitively intact. Resident #50 had active diagnosis of Multidrug resistant organism (MDRO). Resident #50 was an extensive assist for activities of daily living with assist of 1 and assist of 2 via hoyer for transfers to a wheel chair. Additionally, Resident #50 had an indwelling catheter for urine and frequently incontinent of bowel. The care plan dated 12/20/19 identified a concern with Resident #50 is at risk for infection related to history of Carbapenem Resistant…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-01-29 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, review of facility documentation, review of facility policy and interviews for 1 sampled resident (Resident #2) reviewed for choices, and for 1 of 3 sampled residents (Resident #308) observed for dining in the small assistive dining room on the second floor, the facility failed to provide a meal according to the posted and selective menus and failed to ensure that an item of clothing was applied on a daily basis per resident/family request. The findings include: 1. Resident #21's diagnoses included Alzheimer's dementia and hypertension. The quarterly MDS assessment dated [DATE] identified Resident #21 had severely impaired cognition, required extensive assistance of two staff members for dressing and personal hygiene. The care plan dated 12/25/19 identified a problem/strength related to personal care preferences related to the choice of clothing with interventions that included to honor preferences as able and to check with the family to update any…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-01-29 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation, review of facility policy, and interviews for one sampled resident (Resident #22) who had a change in bladder functioning, the facility failed to notify the APRN of a non-functioning bladder scanner. The findings include: Resident #22's diagnoses included cerebrovascular accident, hemiplegia and hemiparesis affecting the right side, and aphasia. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #22 was without cognitive impairment, required extensive assistance with toilet use and was always incontinent of urine. The resident care plan (RCP) dated 12/12/19 identified a complaint of chronic pain and incontinence with interventions that included, to monitor and record any complaints of pain, frequency and location and provide incontinent care. An APRN note dated 1/17/20 identified Resident #22 had a small amount of discomfort in the left lower quadrant of the abdomen under the skin surface. An APRN order dated 1/24/19…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-01-29 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility documentation, review of facility policy and interviews for one of two sampled residents (Resident #91) reviewed for mistreatment, the facility failed to protect the resident's right to be free from mental anguish. The findings include: Resident #91 was admitted to the facility with diagnoses that included chronic obstructive pulmonary disease and hypertension. An admission nursing assessment dated [DATE] identified Resident #91 was alert with no cognitive impairment. Nursing progress notes dated 1/17/19 at 7:53 AM, 1/18/19 at 7:18 AM and 1/19/19 at 12:19 PM all described the resident as alert and oriented. Review of facility documentation identified a grievance form dated 1/21/19 that identified Resident #91 had expressed a concern regarding being given the wrong dose of a medication by LPN #4. When Resident #91 questioned LPN #4 about the dose of the medication, LPN #4 gave Resident #91 an attitude. When LPN #4 later returned with the correct dose,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-01-29 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, review of facility documentation, review of facility policy, and interviews for one sampled resident (Resident #24) reviewed for restraints, the facility failed to ensure a restraint assessment was completed for a seatbelt and failed to ensure that an ambulatory resident with a seatbelt was able to remove the device on request. The findings include: Resident #24 was admitted to the facility with diagnoses that included dementia with behavioral disturbances, depression, psychosis and history of falls. The admission care plan dated 4/11/19 identified a fall/safety risk with interventions that included to ensure appropriate footwear, keep bed in lowest position, keep the call bell in reach and encourage call bell usage. A fall risk assessment dated [DATE] identified a score of 15 (a score of 10 or higher indicated a high risk), placing the resident at a high risk for falls. The Reportable Event dated 4/13/19 at 2:50 PM identified that Resident #24 had an unwitnessed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-01-29 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, interviews, review of facility documentation and review of facility policy for one of two sampled residents (Resident # 91) reviewed for abuse, the facility failed to report an allegation of mistreatment to the state agency. The findings include: Resident # 91 was admitted to the facility with diagnoses that included chronic obstructive pulmonary disease and hypertension. An admission nursing assessment dated [DATE] identified Resident #91 was alert with no cognitive impairment. Nursing progress notes dated 1/17/19 at 7:53 AM, 1/18/19 at 7:18 AM and 1/19/19 at 12:19 PM all described the resident as alert and oriented. Review of facility documentation identified a grievance form dated 1/21/19 that identified Resident #91 had expressed a concern regarding being given the wrong dose of a medication by LPN #4. When Resident #91 questioned LPN #4 about the dose of the medication, LPN #4 gave Resident #91 an attitude. When LPN #4 later returned with the correct dose, Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-01-29 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, interviews, review of facility documentation, and review of facility policy for one of two Residents reviewed for abuse (Resident # 91) the facility failed to initiate and conduct a thorough investigation after an allegation of mistreatment. The findings include: Resident # 91 was admitted to the facility with diagnoses that included chronic obstructive pulmonary disease and hypertension. An admission nursing assessment dated [DATE] identified Resident #91 was alert with no cognitive impairment. Nursing progress notes dated 1/17/19 at 7:53 AM, 1/18/19 at 7:18 AM and 1/19/19 at 12:19 PM all described the resident as alert and oriented. Review of facility documentation identified a grievance form dated 1/21/19 that identified Resident #91 had expressed a concern regarding being given the wrong dose of a medication by LPN #4. When Resident #91 questioned LPN #4 about the dose of the medication, LPN #4 gave Resident #91 an attitude. When LPN #4 later returned with the correct…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-01-29 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation, review of facility policy and interviews for 1 sampled resident (Resident #50) reviewed for Pre-admission Screening and Resident Review (PASARR), the facility failed to ensure a referral was made to the state designated authority when a new psychiatric diagnosis was identified. The findings include: Resident #50 was admitted to the facility with diagnoses that included stroke with left hemiplegia, depression, diabetes, obesity and osteoarthritis. A physician's order dated 7/24/19 directed to give divalproex capsule 375 milligrams 3 times a day and quetiapine 25 milligrams 3 times a day. The annual MDS assessment dated [DATE] identified Resident #50 was cognitively intact, required extensive assistance of 1 for activities of daily living. The assessment further noted the resident had a diagnosis of bipolar disorder. A Connecticut Level 1 PASRR form identified that Resident #50 had a diagnosis of depression and did not have a diagnosis of dementia…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-01-29 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 of 4 residents (Resident # 88) reviewed for pressure ulcers, the facility failed ensure a resident with a pressure ulcer had his/her heels off loaded per physician orders. The findings include: Resident #88 was admitted to the facility on [DATE] with diagnoses that included Type 2 diabetes mellitus without complications, Dysphasia following cerebral infarction, and anoxic brain damage. The quarterly MDS dated [DATE] identified Resident #88 had severely impaired cognition, was incontinent of bowel, had an indwelling catheter for urine, a feeding tube and required total assistance with bed mobility, transfers, personal hygiene, toileting, dressing and eating. Additionally, the MDS identified that the resident had a pressure ulcer/ injury, a scar over bony prominence, or a non-removable dressing/device and was at risk for pressure ulcers. A physician's order dated 12/23/19 directed to off load Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-01-29 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 2 of 2 sampled residents (Resident #50 and #93) reviewed for indwelling catheter devices, the facility ensure the device was positioned appropriately to prevent the occurrence of infection. The findings include: 1. Resident # 50 was admitted to the facility on [DATE] with diagnoses that included non-traumatic intracerebral hemorrhage, depression, diabetic and osteoarthritis. The annual MDS dated [DATE] identified Resident #50 was cognitively intact. Resident #50 had active diagnosis of Multidrug resistant organism (MDRO). Resident #50 was an extensive assist for activities of daily living. Additionally, Resident #50 had an indwelling urinary catheter. A physician's order dated 10/8/19 directed to use contact precautions (urine). Flush nephrostomy tube every shift with 10 cc of normal saline. Change dressing over nephrostomy tube site every 48 hours and as needed. Nephrostomy tube and catheter care and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-01-29 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, review of facility documentation, review of facility policy, and interviews for two of two sampled residents (Residents #11 & #49) reviewed for dialysis, the facility failed to appropriately monitor the hemodialysis access site. The findings include: 1. Resident #11 was admitted to the facility on [DATE] with diagnoses that included end stage renal disease and type 2 diabetes mellitus. The Resident Care Plan (RCP) dated 8/28/19 identified Resident #11 has end stage renal disease. Interventions directed to assess bruit thrill daily. The quarterly MDS assessment dated [DATE] identified Resident #11 was mildly cognitively impaired and required limited assistance with personal hygiene. A physician's order report dated 12/1/19 through 12/31/19 directed to Left Upper Arm Arteriovenous, check for signs and symptoms of infection, bleeding, occlusion (bruit & thrill for AV Fistula or AV Graft) every shift. Every shift: nights, days, evenings. The general administration…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-01-29 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation, review of facility policy, and interviews for 2 of 5 sampled residents (Resident #24 and #68) reviewed for unnecessary medications, the facility failed to ensure appropriate monitoring of a psychotropic medication. The findings include: 1. Resident #24's diagnoses included left femur fracture, dementia, and depression with psychotic features. A physician's order dated 8/29/19 directed to administer Haldol 5 mg twice a day. The quarterly Minimum Data Set (MDS) assessment dated [DATE]/20 identified Resident #24 was severely cognitively impaired and required extensive assistance with bed mobility, transfers and dressing. The Resident Care Plan (RCP) dated 9/12/19 identified socially inappropriate/disruptive behavioral symptoms, calls out and refuses care and has psychotropic drug use. Interventions directed to administer medications, avoid over stimulation, and obtain a psychiatric consultation and assess/record effectiveness of drug treatment. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-01-29 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 2 of 2 sampled residents (Resident # 50 and #84) reviewed for precautions, the facility staff failed to follow the infection control policy. The findings include: 1. Resident #50 was admitted to the facility on [DATE] with diagnoses that included stoke with left side hemiparesis, depression, diabetic and osteoarthritis. The annual MDS dated [DATE] identified Resident #50 had cognitively intact. Resident #50 had active diagnosis of Multidrug resistant organism (MDRO). Resident #50 was an extensive assist for activities of daily living with assist of 1 and assist of 2 via Hoyer for transfers to a wheel chair. Additionally, Resident #50 had an indwelling catheter for urine. A physician's order dated 10/8/19 directed to use contact precautions (urine). The care plan dated 12/20/19 identified a concern with Resident #50 is at risk for infection related to history of CRAB in bladder interventions include…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2026-06-24 · tag F0636 — pattern
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy and interviews for eighteen (18) of twenty-two (22) sampled residents (Residents #1, 3, 4, 8, 10, 11, 13, 14, 17, 18, 20, 22, 23, 24, 26, 27, 28 and 30) reviewed for comprehensive assessments, the facility failed to ensure the resident comprehensive assessments were completed within fourteen (14) days of the Assessment Reference Date (ARD) as required. The findings include:1. The admission Minimum Data Set (MDS) assessment for Resident #1 had an ARD of 5/4/26 and was due by 5/18/26.Review of the admission MDS dated [DATE] identified it was not completed as of 6/24/26 (37-days late). 2. The admission MDS assessment for Resident #3 had an ARD of 5/1/26 and was due by 5/15/26. Review of the admission MDS dated [DATE] identified it was completed on 5/26/26 (11-days late). 3. The quarterly MDS assessment for Resident #4 had an ARD of 5/12/26 and was due by 5/26/26. Review of the quarterly MDS dated [DATE] for Resident #4 identified it was not completed as of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has no plan of correction
  • No harm found · Bcited before2024-12-18 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #265) reviewed for quality of care, the facility failed to ensure a complete and accurate medical record for meal intake. The findings include: Resident #265 was admitted to the facility on [DATE] with diagnoses that included dementia, diabetic, and osteoarthrosis. The admission MDS dated [DATE] identified Resident #265 had intact cognition and required maximum assistance to sit upright but was able to eat independently. Additionally, Resident #265 was not on a restricted diet. The physician order dated 10/7/24 directed for a regular diet. The care plan dated 10/29/24 directed to report any concerns or changes to the physician and resident representative. Review of the Meal Intake Report dated 11/1/24 to 12/17/24 identified that breakfast and lunch were not recorded for 47 out of 47 days and dinner was not recorded for 38 out of 47 days. Interview and clinical record review with LPN #4…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$14,433 in federal fines across 1 penalty.

  • $14,433 — penalty dated 2024-08-05

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to CIVITA CARE CENTERS — 6 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.0-1.0 vs chain
Health inspection 1 of 51.8-0.8 vs chain
Staffing 3 of 53.0≈ chain avg
Quality measures 2 of 52.7-0.7 vs chain
The other 5 homes this chain runs (chain average 2.0★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
CT6 OPCO HOLDCO LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 10/01/2024
ESNH LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 10/01/2024
JPNH LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; LIMITED PARTNERSHIP INTEREST; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 10/01/2024
PEPPER, YEHUDAIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 10/01/2024
SCHWARCZ, ELLIOTIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; 5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 10/01/2024
2028 BRIDGEPORT LLCOrganization5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNFsince 10/01/2024
ROWLAND, CHARLESIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2024
CT6 PROPCO HOLDCO LLCOrganizationADP OF THE SNFsince 10/01/2024
EVERFLOW HEALTHCARE LLCOrganizationADP OF THE SNFsince 10/01/2024
SFNH LLCOrganizationADP OF THE SNFsince 10/01/2024
FRIEDMAN, SAMUELIndividualADP OF THE SNFsince 10/01/2024
TEMPLER, DAVIDIndividualADP OF THE SNFsince 10/01/2024
WALALIYADDA, ANURUDDHAIndividualADP OF THE SNFsince 10/01/2024

CMS files one row per role, so the 23 rows in the source record cover these 13 parties — each is shown once here with every role it holds. Nothing is omitted.

7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$11.3M
Net patient revenuemost recent cost report
-6.3%
Operating marginrevenue minus expenses
$567K
Related-party expense5% of expenses
Who pays — share of resident-days
Medicaid 82%Medicare 4%Other / private 14%

About 82% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $567K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$337per resident / day
operating cost
$10,250per month
≈ monthly operating cost
$317per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CT

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Connecticut Medicaid page.

Typical monthly cost in Connecticut
$15,208/mo
Nursing home (semi-private)
$16,729/mo
Nursing home (private)
$9,118/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 075213. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-12-18, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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