Aaron Manor Nursing & Rehabilitation
3 South Wig Hill Rd, Chester, CT 06412 · For profit - Corporation · 60 certified beds · (860) 526-5316 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- a high payroll-based staffing rating (4/5)
- lower-than-typical staff turnover (31% vs 45% nationally) — better care continuity
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 3 actual-harm citations
- a high number of inspection citations overall (34) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $20,872 in federal fines (most recent 2024-11-12)
- its payroll-based staffing score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- its facility-reported quality-measure rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 16.8% | 18.0% | 15.4% | typical |
| Long-stay residents who lose too much weight | 6.4% | 6.5% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 1.3% | 0.7% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 2.3% | 1.5% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 0.0% | 22.3% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 1.7% | 3.5% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 15.3% | 16.4% | 16.1% | typical |
| Long-stay residents on antianxiety or hypnotic medication | 22.1% | 17.6% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 83.7% | 93.5% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 4.7% | 4.0% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 25.8% | 24.7% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 7.9% | 17.8% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.3% | 1.5% | 1.4% | typical |
| Short-stay residents given the seasonal flu vaccine | 49.1% | 69.7% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 32.9% | 24.3% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 9.7% | 10.7% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.48 | 2.06 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.01 | 1.46 | 1.80 | worse |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
64.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 146 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 37.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 66 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.41 therapist hours per resident per day in 2026Q1 — more than 70% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 11% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 64.5%CMS range 57.7–71.7 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 8.9%CMS range 6.2–12.6 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 37.9% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 27.3% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 34.9% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 97.7% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 8.1% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.7%CMS range 3.5–10.7 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.79 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 60 beds and averages 56.1 residents a day — about 94% occupied, or roughly 4 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.59 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.06 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.82 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.19 hrs/resident/day on weekends vs 3.75 on weekdays — 15% thinner on weekends. RN hours go from 1.17 to 0.79 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 31% is below the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
34 citations, most serious first. The 13 most serious are shown; the remaining 21 are one tap away and print in full.
- Actual harm · Gcited before2024-11-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, review of facility policy, and interviews for 1 of 3 sampled residents (Resident #38) reviewed for falls, the facility failed to ensure the bed was left in a low position following the provision of care and failed to provide the level of assistance according to the plan of care, for a resident who was a high fall risk, which resulted in a fall with a major injury. The findings include: Resident #38 was admitted to the facility in August of 2024 with diagnoses that included history of falling, left hip fracture post hemiarthroplasty (hip replacement surgery), dementia and generalized muscle weakness. The Nursing admission assessment dated [DATE] identified Resident #38 as verbal, confused, and with severe impairment affecting all areas of judgement. Additionally, the Nursing admission Assessment identified that Resident #38 was able to move all extremities. The Resident Care Plan (RCP) dated 8/6/24 identified Resident #38 as a fall risk due to impaired mobility post…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-11-12 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, clinical record review and facility policy, for 1 of 3 residents (Resident #3) reviewed for nutrition, the facility failed to monitor and accurately document fluid intake and bowel movements resulting in a prolonged hospitalization related to a severe fecal impaction and failed to make speech therapy and dietician referrals with a documented weight loss and poor meal intake. The findings include: Resident #3 was admitted to the facility in August of 2022 and had diagnoses that included spinal stenosis, dementia and protein-calorie malnutrition. The annual Minimum Data Set (MDS) assessment dated [DATE] identified Resident #3 was severely cognitively impaired (Brief Interview for Mental Status (BIMS) score of 0), dependent for bathing, dressing, and bed mobility and required substantial/maximal assistance for eating. The MDS identified Resident #3 was always incontinent of both bowel and bladder, was at risk for developing pressure injuries and was on a mechanically altered diet.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-02-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #1) reviewed for accidents, the facility failed to obtain the resident's weight in a safe manner while utilizing the mechanical lift and as a result, the resident fell out of the lift and sustained a head injury. The finding includes: Resident #1's diagnoses included neurocognitive disorder, cerebral infarction (stoke) with residual hemiplegia (paralysis of one side of the body). A Quarterly MDS assessment dated [DATE] identified Resident #1 had severe cognitive impairment and was dependent for transfers. The RCP dated 12/19/2023 identified Resident #1 required assist with transfers. Interventions directed Hoyer lift transfers with two (2) staff. A physician order dated 1/18/24 directed assist of two (2) for Hoyer lift transfers. Review of the facility incident report dated 1/31/2024 at 4 PM identified Resident #1 sustained a fall, hit his/her head during a Hoyer lift…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-11 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy and interviews for one (1) of three (3) residents (Resident #2) reviewed for abuse, the facility failed to ensure the State Agency was notified timely of an allegation of abuse. The findings include: Resident #2's diagnoses included adjustment disorder (an emotional or behavioral reaction to a stressful event or change in a person's life), anxiety disorder and chronic pain disorder. The Resident Care Plan (RCP) dated 4/23/24 identified that Resident #2 is at risk for constipation due to decreased mobility and pain management with interventions that included to administer scheduled and/or as needed medications for constipation, review medication side effects and discuss concerns or complications with the provider if indicated and provider to evaluate drug regimen if indicated. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #2 had a Brief Mental Interview for Mental Status (BIMS) of fifteen (15) indicative of intact cognition…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-11 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy and interviews for one (1) of three (3) residents (Resident #2) reviewed for abuse, the facility failed to remove the accused staff member immediately once the allegation of abuse was made. The findings include: Resident #2's diagnoses included adjustment disorder (an emotional or behavioral reaction to a stressful event or change in a person's life), anxiety disorder and chronic pain disorder. The Resident Care Plan (RCP) dated 4/23/24 identified that Resident #2 is at risk for constipation due to decreased mobility and pain management. Interventions included administering scheduled and/or as needed medications for constipation, review medication side effects and discuss concerns or complications with the provider if indicated and provider to evaluate drug regimen if indicated. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #2 had a Brief Mental Interview for Mental Status (BIMS) of fifteen (15) indicative of intact…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-11 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy and interviews for one (1) of three (3) residents (Resident #2) reviewed for abuse, the facility failed to have documentation that an investigation was completed for an allegation of abuse. The findings include: Resident #2's diagnoses included adjustment disorder (an emotional or behavioral reaction to a stressful event or change in a person's life), anxiety disorder and chronic pain disorder. The Resident Care Plan (RCP) dated 4/23/24 identified that Resident #2 is at risk for constipation due to decreased mobility and pain management with interventions that included administering scheduled and/or as needed medications for constipation, review medication side effects and discuss concerns or complications with the provider if indicated and provider to evaluate drug regimen if indicated. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #2 had a Brief Mental Interview for Mental Status (BIMS) of fifteen (15) indicative of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-11-12 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, review of facility policy, interviews for 1 of 3 sampled residents (Resident #206) reviewed for pressure ulcers and observation of 1 of 1 medication rooms for medication storage and labeling, the facility failed to ensure that a resident's medications were stored in a designated secure area per facility policy and failed to discard expired vaccines and insulin vials after the beyond use date. The findings include: 1. Resident #206 was admitted to the facility in October of 2024 with diagnoses that included osteomyelitis of vertebra, sacral and sacrococcygeal region, depression, and generalized muscle weakness. Physician's orders dated 10/21/24 directed to administer Unasyn injection solution reconstituted 1.5(1-0.5) gram (antibiotic) every 6 hours for wound infection, heparin (anticoagulant) flush 5 milliliters (ml) and sodium chloride flush solution 10 ml, intravenously (IV) every shift. The admission Minimum Data Set (MDS) assessment dated [DATE] identified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-11-12 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on tour of the dietary department, observations, interviews, and facility policy, the facility failed to label open food items, failed to dispose of expired food items, and failed to store the ice machine scoop in a clean and sanitary manner. The findings included: Tour and observation of the kitchen on 11/4/24 at 9:07 AM with the Dietary Director identified the following: 1. Observation of the bread rack identified an unsealed bag containing 3 pieces of cake with multiple spots of green mold and an expiration date of 10/25/24 and an unsealed bag containing 9 pieces of corn bread with an expiration date of 10/29/24. 2. Observation of the bread rack additionally identified an unsealed bag containing 2 hotdog rolls, an unsealed bag containing 5 hotdog rolls and an unsealed bag containing 3 hamburger rolls. None of the above bags contained an expiration date or an open date. 3. Observation of the ice machine identified the ice machine scoop holder, which was adhered to the wall near the ice machine, had an inner removable tray which the end of the scoop slid into. There was water…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-12 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for the only sampled resident (Resident #28) reviewed for advanced directives, the facility failed to complete an advance directive form for a resident upon admission. The findings include: Resident #28 was admitted in October of 2024 with diagnoses that included epilepsy, Parkinson's disease, and dysphagia. The admission Minimum Data Set assessment dated [DATE] identified Resident #28 was cognitively intact (Brief Interview for Mental Status (BIMS) score of 14), required supervision or touching assistance with eating, was dependent with upper body dressing and transfers. The Resident Care Plan dated [DATE] identified Resident #28's code status. Interventions included Resident #28 was a full code, wanted cardiopulmonary resuscitation (CPR) and directed to document the code status in the electronic medical record (EMR). A physician's order dated [DATE] directed a code status of a full code, and included yes to CPR,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-12 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy and interviews for 2 of 4 residents (Resident #20 and Resident #33) reviewed for care planning, the facility failed to revise the comprehensive Resident Care Plan (RCP) to reflect the current status of a resident's dialysis access and current diagnosis with interventions for a resident with congestive heart failure. The findings include: 1. Resident #20 was admitted in March of 2023 with diagnoses that included diabetes, chronic kidney disease, and hypertension. A history and physical examination note by Medical Doctor (MD) #2 on 9/13/24 identified Resident #20 had a diagnosis of congestive heart failure (CHF), and the treatment plan would continue with Furosemide (medication to help reduce fluid buildup in the body) and monitoring Resident #20 for fluid overload. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #20 was cognitively intact (Brief Interview for Mental Status (BIMS) score of 13) and required setup or clean-up…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-12 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, clinical record review, and facility policy for 2 out of 3 residents (Resident #10 and Resident #49) reviewed for activities of daily living (ADL) the facility failed to provide oral hygiene for a resident who had mouth pain and required moderate assistance and failed to provide grooming for a dependent resident.The findings include: 1. Resident #10 was admitted to the facility in January of 2024 with diagnoses to include chronic pain, fibromyalgia, rheumatoid arthritis, depression, and anxiety disorder. The annual Minimum Data Set (MDS) assessment dated [DATE] identified Resident #10 was cognitively intact (Brief Interview for Mental Status (BIMS) score of 15), required set up or clean up assistance with oral care, partial/moderate assistance for personal hygiene, substantial/maximal assistance for upper body dressing, was dependent for bathing, lower body dressing, toileting, bed mobility and transfers. The MDS further identified Resident #10 had pain almost constantly which…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-12 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, clinical record review and facility policy, for 1 of 3 residents (Resident #3) reviewed for pressure injuries, the facility failed to provide positioning based on the plan of care and provider order for a dependent resident with an active pressure injury and a history of pressure injuries. Resident #3 was admitted to the facility in August of 2022 and had diagnoses that included spinal stenosis, dementia and protein-calorie malnutrition. The annual Minimum Data Set (MDS) assessment dated [DATE] identified Resident #3 was severely cognitively impaired (Brief Interview for Mental Status (BIMS) score of 0), dependent for bathing, dressing, and bed mobility and required substantial/maximal assistance for eating. The MDS identified Resident #3 was always incontinent of both bowel and bladder, was at risk for developing pressure injuries and was on a mechanically altered diet. The Resident Care Plan (RCP) dated 7/16/24 identified Resident #3 was at risk for weight loss and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-12 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, clinical record review and facility policy, for 1 of 3 residents (Resident #3) reviewed for a rehospitalization, the facility failed to provide a social services follow up with a resident's representatives regarding support and education for advance care planning and goals of care after a change in condition resulting in a hospitalization. The findings include: Resident #3 was admitted to the facility in August of 2022 and had diagnoses that included spinal stenosis, dementia and protein-calorie malnutrition. Review of the Minimum Data Set (MDS) assessment dated [DATE] identified Resident #3 was severely cognitively impaired (Brief Interview for Mental Status (BIMS) score of 0), was dependent for bathing, dressing, and bed mobility and required substantial/maximal assistance for eating. A progress note by MD #2 on 7/10/24 identified Resident #3 as eligible for hospice. The Social Services Quarterly Note by Social Worker (SW) #1 on 7/12/24 at 12:38 PM indicated Resident #3 was alert/confused,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 21 citations
- Potential for harm · Dcited before2024-11-12 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility policy and interviews for 1 of 3 residents (Resident #209) reviewed for pressure ulcers, the facility failed to follow infection control practices when providing wound care. The findings include: Resident #206 was admitted in October of 2024 with diagnoses that included complete paraplegia, osteomyelitis of the sacral, sacrococcygeal region, pressure ulcer right buttock stage 4, pressure ulcer left buttock stage 3. The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #206 was cognitively intact (brief interview for mental status (BIMS) score of 14), required set up assistance for eating, partial moderate to dependent assistance for dressing, was dependent for transfers and toileting, independent for bed mobility and had an indwelling catheter for urinary drainage. The Resident Care Plan dated 10/21/24 identified Resident #206 was at risk for skin integrity and was admitted to the facility with a left buttock stage 3…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-26 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, facility documentation review, facility policy review and interviews for one of three residents (Resident #1) reviewed for accidents, the facility failed to ensure neurological checks and vital sign monitoring was completed timely after a fall, and for twelve of twelve residents (Resident #1, #2, #3, #4, #5, #6, #7, #8, #9, #10, #11, and #12) reviewed for accidents, the facility failed to ensure the residents were assessed for the size and type of mechanical lift sling required timely. The findings include: 1. Resident #1's diagnoses included neurocognitive disorder, cerebral infarction (stoke) with residual hemiplegia (paralysis of one side of the body). A quarterly MDS assessment dated [DATE] identified Resident #1 had severe cognitive impairment and was dependent for transfers. The Resident Care Plan (RCP) dated 12/19/2023 identified Resident #1 required assist with transfers. Interventions directed Hoyer lift transfers with two (2) staff. A physician order dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-01-18 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of facility policies and staff interview, the facility failed to store food according to professional standards and failed to maintain clean baffles under the stove hood. The findings include: Observation on 1/11/23 at 10:37 AM with the Dietary Services Director identified the following items in the 3-door refrigerator were not labeled with a date opened or discard date. Ruby [NAME] 100% Prune Juice. French dressing, not in the original container. French's mustard. Seminole chopped garlic. Additionally, condiments with a preparation date of 12/10/22, a month prior included ketchup (7), mustard (16), Italian dressing (2 big, 2 small), tartar sauce (6), parmesan cheese (3), and sour cream (6). Further, mandarin oranges not in the original container were dated 1/6/23, 5 days prior, Roux with a preparation date of 1/7/23, 4 days prior and prunes, not in the original container dated 12/21/22, 3 weeks prior. Niagara spring water (staff water) was stored in a resident food storage area.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-01-18 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 2 of 4 residents (Resident #11 and 12) reviewed for medication administration, the facility failed to ensure appropriate hand hygiene during the medication administration and for the infection prevention program, the facility failed to ensure an up to date and accurate Multi-drug Resistant Organism (MDRO) log was maintained. The findings include: 1. Resident #11 was admitted to the facility with diagnoses that included contracture, unspecified symptoms and signs involving cognitive function and awareness, unspecified glaucoma. Observation on 1/12/23 at 8:03 AM identified LPN #1 poured medications for Resident #11 while wearing gloves, entered the resident's room and administered the resident's medications. LPN #1 returned to the medication cart, removed her gloves, and without the benefit of hand hygiene, began pouring medications for another resident. Interview with LPN #1 at that time identified she should have washed her hands prior to glove placement and following…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-01-18 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record and interview for 1 resident (Resident #15) reviewed for unnecessary medications, the facility failed to complete an interdisciplinary assessment to determine the resident's ability to safely self-administer medications. The finding include: Resident #15 was admitted to the facility in December 2022 with diagnoses that included diabetes and congestive heart failure. The 5-day MDS dated [DATE] identified Resident #15 had intact cognition and required extensive assistance with personal hygiene. The physician's order dated 1/7/23 directed to administer Fluticasone Propionate Suspension 50 mcg/act 1 spray in each nostril 2 times a day for allergy symptoms, unsupervised self-administration. May self-administer, may keep at bedside. Further, the physician's order directed to administer Saline Nasal Spray Solution (Saline) 1 spray in each nostril every 2 hours as needed for congestion, unsupervised self-administration. May self-administer, may keep at bedside. Review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-01-18 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record facility policy and interview for 1 resident (Resident #18) reviewed for accommodation of needs, the facility failed to ensure the environment was set up to accommodate resident's needs and preferences related to out of bed transfers. The findings include: Resident #18's diagnoses included transient ischemic attack, cerebral infarction, and anxiety. Occupational therapy documentation dated 8/11/22 - 9/9/22 identified Resident #18's left upper extremity range of motion was impaired. Additionally, the range of motion and strength of resident's left shoulder, elbow, forearm and wrist were impaired. The quarterly MDS dated [DATE] identified Resident #18 had intact cognition, required extensive 2-person assistance with bed mobility, and extensive 1 person assistance with transfers, ambulation and all other activities of daily living. The care plan dated 11/3/22 identified Resident #18 had weakness and needed assistance with personal care. Interventions included to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-01-18 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 2 of 2 resident (Resident #27 and #58) reviewed for accidents, the facility failed to ensure the family or resident representative was notified in a timely manner after a fall. The findings include: 1. Resident #27 was admitted to the facility with diagnoses that included dementia, syncope, and sick sinus syndrome. The care plan dated 9/8/22 identified the resident was at high risk for falls. Interventions included to assist with 2 for transfers and ambulation. A physician's order dated 10/5/22 directed to provide the assistance fo 2 staff for transfers. The quarterly MDS dated [DATE] identified Resident #27 had severely impaired cognition, was always incontinent of bowel and bladder and required extensive assistance with transfer, bed mobility, dressings, and personal hygiene. The reportable event form dated 11/25/22 at 2:00 PM identified Resident #27 was observed lying on the floor on his/her right side facing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-01-18 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record and interview for 1 resident (Resident #15) reviewed for unnecessary medications, the facility failed to develop a care plan for a resident who was self-administering medications. The finding include: Resident #15 was admitted to the facility in December 2022 with diagnoses that included diabetes and congestive heart failure. The 5-day MDS dated [DATE] identified Resident #15 had intact cognition and required extensive assistance with personal hygiene. The physician's order dated 1/7/23 directed to administer Fluticasone Propionate Suspension 50 mcg/act 1 spray in each nostril 2 times a day for allergy symptoms, unsupervised self-administration. May self-administer, may keep at bedside. Further, the physician's order directed to administer Saline Nasal Spray Solution (Saline) 1 spray in each nostril every 2 hours as needed for congestion, unsupervised self-administration. May self-administer, may keep at bedside. Observation on 1/12/23 at 9:23 AM with the DNS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-01-18 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 2 resident (Resident #27) reviewed for accidents, the facility failed to ensure neurological assessments were completed after 2 falls. The findings include: Resident #27 was admitted to the facility with diagnoses that included dementia, syncope, and sick sinus syndrome. a. The quarterly MDS dated [DATE] identified Resident #27 had severely impaired cognition, was always incontinent of bowel and bladder and required extensive assistance with transfer, bed mobility, dressings, and personal hygiene. The care plan dated 6/23/22 identified Resident #27 was at high risk to fall. Interventions included to wear nonskid socks, dycem to wheelchair, and assist of 2 for transfers. A reportable event form dated 6/24/22 at 11:20 AM indicated Resident #27 was observed lying on the floor in front of the wheelchair with his/her head against the wall on his/her right side. The resident had noted redness to the right shoulder…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-01-18 · tag F0711 — isolatedEnsure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 3 of 3 residents (Resident #11, 40, and 48) reviewed for physician services, the facility failed to ensure the physician wrote, signed, and dated progress notes at each visit; and signed and dated all orders when required. The findings include: 1. Resident #11 was admitted to the facility with diagnoses that included diabetes, long term use of aspirin, long term use of anticoagulants, pulmonary embolism, and hemiplegia and hemiparesis. The care plan dated 4/14/22 identified the resident was at risk for cardiac and circulatory status problems related to stroke. Interventions included to take medications as ordered. The quarterly MDS dated [DATE] identified Resident #11 had intact cognition and required extensive assistance for bed mobility, transfers, dressing, toilet use, and personal hygiene. The September 2022 monthly physician's orders were signed by the APRN on 9/20/22. The October 2022 monthly physician's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-01-18 · tag F0730 — isolatedObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility documentation, facility policy and interview for 5 of 5 nurse aides the facility failed to complete annual performance evaluations. The findings include: Review of NA #1's employee file identified date of hire as 8/18/16. The last performance evaluation was completed on 10/10/20, over 2 years ago. Review of NA #2's employee file identified date of hire as 8/27/15. The last performance evaluation was completed on 10/19/20, over 2 years ago. Review of NA #3's employee file identified date of hire as 9/15/16. The last performance evaluation was completed on 10/20/20, over 2 years ago. Review of NA #4's employee file identified date of hire as 7/8/14. The last performance evaluation was completed on 7/2/21, over 1.5 years ago. Review of NA #5's employee file identified date of hire as 7/7/03. The last performance evaluation was completed on 10/19/20, over 2 years ago. Interview with the DNS on 1/17/23 at 2:00 PM identified that she was responsible for completing the nurse aide evaluations. The DNS identified she started as DNS in the facility in February of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-01-18 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, review facility documentation, policy and interviews for 1 of 3 medication carts, the facility failed to ensure licensed staff counted narcotics at the beginning and end of each shift and signed the narcotic count sheet each time. The findings include: Observation on 1/12/23 at 11:34 AM of the medication cart identified the January 2023 narcotic count sheet was missing a nurse's signature for the following shifts: 1/4/23 at 11:00 PM, off going nurse. 1/9/23 at 3:00 PM, on coming nurse. 1/9/23 at 11:00 PM, off going nurse. 1/11/23 at 7:00 AM, oncoming nurse. 1/11/23 at 3:00 PM, oncoming and off going nurses. 1/11/23 at 11:00 PM, off going nurse. Interview on 1/12/23 at 11:34 AM with LPN #3 identified that she was not sure why she did not sign off the 1/11/23 at 7:00 AM oncoming section of the narcotic count sheet, however she reports completing the narcotic count for that shift. LPN #3 further identified her signature for the 3:00 PM - 11:00 PM shift (both on coming and off going) on 1/11/23 was documented, in error, on the 1/12/23 3:00 PM - 11:00 PM shift…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-01-18 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interview for 1 resident (Resident #15) reviewed for self-administration of medications the facility failed to ensure medication was secure and for the only sampled medication storage room, the facility failed to maintain an accurate record of the narcotic refrigerator temperature log. The findings include: 1. Resident #15 was admitted to the facility in December 2022 with diagnoses that included diabetes mellitus, and congestive heart failure. The 5-day MDS dated [DATE] identified Resident #15 had intact cognition and required extensive assistance with personal hygiene. The physician's order dated 1/7/23 directed to administer Fluticasone Propionate Suspension 50 mcg/act 1 spray in each nostril two times a day for allergy symptoms, unsupervised self-administration. May self-administer, may keep at bedside. Further, administer Saline Nasal Spray Solution (Saline) 1 spray in each nostril every 2 hours as needed for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-01-18 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, review of facility documentation, facility policy and interviews, for 3 of 5 sampled residents (Residents #13, 36 and 48) reviewed for immunization status, the facility failed to ensure the residents were offered vaccines against Influenza and Pneumococcal disease. The findings include: Review of the facility's immunization tracking failed to reflect Resident #13 and 48 had been offered or received the Pneumococcal Vaccine, or that Resident #36 had been offered or received the Influenza Vaccine. Interview with RN #2 on 1/18/23 at 9:35 AM identified that she was unable to locate the documentation that Resident #13 or 48 had received the Pneumococcal vaccine. RN #2 indicated that Resident #36 had received the Influenza Vaccine prior to admission to the facility but the facility was not able to obtain the records for confirmation. RN #2 indicated the charge nurse or nurse supervisor is responsible to ensure vaccination status is discussed on admission. Interview with the DNS on 1/18/23 at 9:40 AM identified immunization information was not included in admission…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-02-20 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, review of facility documentation, review of facility policy, and interviews, for 1 resident (Resident #34) reviewed during dining, the facility failed to provide a dignified dining experience. The findings include: a. Resident #34 was admitted to the facility on [DATE] with diagnoses that included Parkinson's disease, Dementia with behavioral disturbances, and Macular degeneration. The quarterly Minimum Data Set (MDS) dated [DATE], identified Resident #34 had moderately impaired cognition and required extensive assistance of 2 with bed mobility, locomotion on and off the unit, dressing, toileting, personal hygiene and bathing. The MDS further identified that Resident #34 required the physical assist of 1 for eating and required a mechanically altered diet. A quarterly dietary note dated 10/8/19 and 1/8/20, identified Resident #34 required full supervision at all meals and to encourage meals in the dining room. The care plan dated 1/8/2020, identified Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-02-20 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and review of facility documentation, for one resident (Resident #100) in the survey sample reviewed for advance directives, the facility failed to ensure the physician's orders reflected resident's code status. The findings include: a. Resident #100 was admitted to the facility on [DATE] with diagnoses that included Diabetes Mellitus, benign prostatic hyperplasia, and hypertension. An admission assessment data dated [DATE] identified Resident #100 with intact cognition, required extensive assist with most Activities of Daily Living (ADL's), and with bowel incontinence. The care plan dated [DATE] did not reflect Resident #100's code status. Physician's orders dated [DATE] failed to reflect Resident #100's code status. Review of the (undated) Hospital to Nursing Facility Report identified Resident #100 as a Do Not Resusitate (DNR) code status while in the hospital. The Living Will/Health Care Instruction notarized form dated [DATE] provided to the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-02-20 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, review of facility documentation, review of facility policy, and interviews, for 2 of 2 residents (Resident #25 and #34) reviewed for dining, the facility failed to ensure the resident was in the proper upright position following meal and/or failed to ensure adequate supervision was provided during a meal. The findings include: a. Resident #25 was admitted to the facility on [DATE] with diagnoses that included Alzheimer's disease, dementia, anxiety, and osteoporosis. The quarterly Minimum Data Set (MDS) dated [DATE] identified Resident #25 had severely impaired cognition and was totally dependent on staff for meals. Additionally, Resident #25 was always incontinent of bowel and bladder and required extensive assistance for bed mobility, dressing, transfers, personal hygiene, and toilet use. The care plan dated 12/23/19 identified Resident #25 had dysphasia and was at risk for aspiration and choking. Interventions directed Resident #25 to have meals in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-02-20 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and review of facility documentation for one of two residents (Resident #37) in the survey sample reviewed for Activities of Daily Living, the facility failed to ensure assistance was provided to ensure appropriate grooming was maintained The findings include: a. Resident #37's diagnoses included malignant neoplasm of parotid gland, Diabetes Mellitus type 2, and iron deficiency anemia secondary to blood loss. An admission Minimum Data Set (MDS) dated [DATE] identified Resident #37 with moderate cognitive impairment, required extensive assistance with Activities of Daily Living (ADL's) and with open skin lesion(s). The care plan dated 1/4/20 identified Resident #37 with a self care deficit related to energy deficit, generalized weakness, and impaired mobility. Interventions included assist of 1 with ADL's and keep clean, dry and comfortable at all times. Revision on 1/10/20 identified to assist resident with ADL's if resident unable to perform. A revised…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-02-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, review of facility policy, and review of facility documentation for two of two residents (Residents #3 and #34) in the survey sample reviewed for accidents, the facility failed to follow the plan of care to prevent falls and/or the facility failed to supervise a Resident that was identified as a high fall risk prior to completing a Hoyer lift transfer. The findings include: a. Resident #3 was admitted to the facility on [DATE] with diagnoses that included dementia with behavioral disturbance, Diabetes Mellitus, and history of fracture to right acetabulum, right iliac bone, right ischium and right pubic rami bones. An annual Minimum Data Set (MDS) dated [DATE] identified Resident #3 with moderate cognitive impairment, required extensive assistance with most Activities of Daily Living (ADL's), and was frequently incontinent of bowel and bladder. It further identified that Resident #3 was not steady and only able to stabilize with human assistance, with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2024-11-12 · tag F0577 — widespreadAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, facility documentation, and interviews during a resident council meeting, the facility failed to identify to ensure the resident's were aware of the location of the survey results. The findings include: Residents #31, #5, #37, #48, #39, #20, #45, #47, #9, and the Ombudsman were present at the resident council meeting on 11/6/24 at 1:30 PM. All of the residents who participated in the meeting stated they were unaware that the state inspection results were available for them to read and were unaware of the location of the state inspection results. During the review of the resident council minutes for the last 3 months, the minutes failed to identify the resident right to access of inspection results was reviewed with the residents. Additionally, the postings on bulletin boards and on recreation calendars failed to identify where the inspection results were located. Observation on 11/6/24 at 3:00 PM identified the Survey binder was located in the lobby entrance. Interview with the administrator on 11/6/24 at 3:00 PM identified that the inspection results were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2024-11-12 · tag F0585 — failed to handle grievances — patternHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility documentation, facility policy and interviews for 2 of 2 sampled residents, (Resident #3 and Resident #39), the facility failed to fill out grievance forms after being made aware of concerns/complaints by resident representatives for a cognitively impaired resident and by a cognitively intact resident. The findings include: 1. Resident #3 was admitted to the facility in August of 2022 and had diagnoses that included spinal stenosis, dementia and protein-calorie malnutrition. The annual Minimum Data Set (MDS) assessment dated [DATE] identified Resident #3 was severely cognitively impaired (Brief Interview for Mental Status (BIMS) score of 0), dependent for bathing, dressing, and bed mobility and required substantial/maximal assistance for eating. Interview with Person #3 on 10/5/24 at 10:07 AM identified multiple concerns/complaints were voiced to the facility regarding personal belongings and an unclean bathroom. Person #3 indicated that on multiple…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$20,872 in federal fines across 2 penalties.
- $12,854 — penalty dated 2024-11-12
- $8,018 — penalty dated 2024-02-26
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to RYDERS HEALTH MANAGEMENT — 7 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 1.7 | +0.3 vs chain |
| Health inspection | 2 of 5 | 1.7 | +0.3 vs chain |
| Staffing | 4 of 5 | 3.4 | +0.6 vs chain |
| Quality measures | 2 of 5 | 2.4 | -0.4 vs chain |
The other 6 homes this chain runs (chain average 1.7★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| SBRIGLIO, MARTIN | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | 48% | since 02/01/1995 |
| SBRIGLIO, ROBERT | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 48% | since 02/01/1995 |
CMS files one row per role, so the 3 rows in the source record cover these 2 parties — each is shown once here with every role it holds. Nothing is omitted.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $574K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CT
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Connecticut Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 075410. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-11-12, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.