Cheshire House Health Care Facility & Rehab Center
3396 E Main Street, Waterbury, CT 06705 · For profit - Limited Liability company · 75 certified beds · (203) 754-2161 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- no federal fines or payment denials on record
- a high payroll-based staffing rating (4/5)
- lower-than-typical staff turnover (34% vs 45% nationally) — better care continuity
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Jan 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0565)
- a high number of inspection citations overall (56) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll-based staffing score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 24.2% | 18.0% | 15.4% | worse |
| Long-stay residents who lose too much weight | 6.8% | 6.5% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.3% | 0.7% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.9% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.0% | 22.3% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 1.8% | 3.5% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 17.2% | 16.4% | 16.1% | typical |
| Long-stay residents on antianxiety or hypnotic medication | 26.8% | 17.6% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 73.3% | 93.5% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 7.0% | 4.0% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 34.7% | 24.7% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 21.0% | 17.8% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 1.7% | 1.5% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 18.1% | 69.7% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 24.4% | 24.3% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 13.6% | 10.7% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.93 | 2.06 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.50 | 1.46 | 1.80 | better |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
61.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 169 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 46.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 52 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.36 therapist hours per resident per day in 2026Q1 — more than 61% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 18% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 61.6%CMS range 53.8–67.7 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.4%CMS range 7.2–13.2 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 46.1% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 48.1% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 38.5% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 98.5% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.5% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.5% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.7%CMS range 4.1–10.8 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.92 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 75 beds and averages 71.6 residents a day — about 95% occupied, or roughly 3 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.83 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.68 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.11 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.28 hrs/resident/day on weekends vs 4.06 on weekdays — 19% thinner on weekends. RN hours go from 0.81 to 0.38 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 34% is below the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
56 citations, most serious first. The 10 most serious are shown; the remaining 46 are one tap away and print in full.
- Potential for harm · Dcited before2026-03-03 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility documentation, and interviews for one (1) of three (3) sampled residents (Resident #4) who were recent admissions, the facility failed to accurately review the hospital discharge summary and address the pharmaceutical recommendations. The findings include: Resident #4's diagnoses included aftercare following joint replacement, type 2 diabetes, hypertension, and hyperlipemia. The hospital Discharge summary dated [DATE] identified Resident #4 was admitted to the hospital for right total hip replacement. The summary indicated Resident #4 diagnoses included hyperlipidemia and was discharged with a medication recommendation of Atorvastatin 10 milligrams (mg) nightly. The summary did not identify Resident #4 had a diagnosis of migraine headaches A physician's order dated 6/18/22 and signed by the provider on 6/20/22 directed to administer Atogepant tablet (a medication used to treat migraine headaches) 10 mg by mouth one (1) time a day for hyperlipidemia. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-10-20 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility documentation, facility policies, and interviews for one (1) sampled resident (Resident #1) who was reviewed for a potential allegation of abuse, the facility failed to ensure an allegation of abuse was reported to the Administrator and/or designee within two (2) hours of the incident. The findings include:Resident #1's diagnoses included dementia with behavioral disturbance, anxiety and repeated falls. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 rarely or never made decisions regarding tasks of daily life, required limited assistance with bed mobility and transfers and extensive assistance with toileting. The Resident Care Plan dated 8/29/25 identified Resident #1 had impaired cognition related to dementia with aggressive behavior. Interventions directed to encourage socialization and recreation activity, have call bell within reach, observe resident for unmet needs and address as needed, review meds, weight loss, medical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, observations, facility documentation, facility policy and interviews for 3 of 8 sampled residents (Resident #10, Resident #58 and Resident #219) reviewed for dining, the facility to provide adequate supervision during mealtime for residents with a history of aspiration. The findings include: 1. Resident #10 had diagnoses that included dysphagia (swallowing disorder), blindness and Alzheimer's dementia. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #10 had moderately impaired cognition, was highly visually impaired, and independent with eating. The Resident Care Plan dated 3/12/25 identified Resident #10 had a problem related to aspiration (inhaling of foreign substances) and dysphagia, Interventions included to sit upright for meal intake, direct supervision to provide verbal cues during mealtime and alternate solids with liquids after each bite. Physician orders dated 4/11/25 directed a puree diet with thin liquids, upright position at 90…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-22 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 5 of 6 residents (Resident #1, Resident #2, Resident #15, Resident #219 and Resident #269) reviewed for respiratory therapy, the facility failed to date oxygen tubing per facility policy (Resident #2, Resident #15, Resident #219 and Resident #269) and failed to appropriately store nebulizer tubing for a resident with pneumonia (Resident #2) and chronic respiratory failure (Resident #269) and failed to complete every shift oxygen saturations (Resident #1). The findings include: 1. Resident #1 had diagnoses that included chronic obstructive pulmonary disease (COPD), asthma, and Congestive Heart Failure (CHF). The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 was cognitively intact, used a wheelchair, was independent with eating, required substantial/maximal assistance with bed mobility, and was dependent with transfers. The Resident Care Plan (RCP) dated 2/4/25…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-22 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, interviews, and review of facility policy, for 2 of 5 residents, (Resident #12 and Resident #269) reviewed for unnecessary medications, the pharmacist failed to identify behavior monitoring was not completed for residents receiving antipsychotic medication. The findings include: 1. Resident #12's was re-admitted to the facility in August 2024 with diagnoses that included vascular dementia, major depressive disorder and anxiety. A Resident Care Plan (RCP) dated 8/28/24 identified Resident #12 was at risk for potential adverse effects of psychotropic drug use related to being prescribed psychotropics for depression and/or anxiety. Interventions included to monitor target behaviors, gradual dose reduction as ordered, and to refer to psychiatry/social services as needed. Physician orders dated 8/28/24 directed Quetiapine (Seroquel) (an antipsychotic medication) 75 milligrams (mg) at bedtime. Additional physician orders directed Risperidone 1.0 mg twice a day. An admission…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-22 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, interviews, and review of facility policy, for 2 of 5 residents (Resident #12 and Resident #269) reviewed for unnecessary medications, the facility failed to identify and monitor target behaviors for residents receiving antipsychotic medications. The findings include: 1. Resident #12 was re-admitted to the facility in August 2024 with diagnoses that included vascular dementia, major depressive disorder and anxiety. A Resident Care Plan (RCP) dated 8/28/24 identified Resident #12 was at risk for potential adverse effects of psychotropic drug use related to being prescribed psychotropics for depression and/or anxiety. Interventions included to monitor target behaviors, gradual dose reduction as ordered, and to refer to psychiatry/social services as needed. Physician orders dated 8/28/24 directed Quetiapine (Seroquel) (an antipsychotic medication) 75 milligrams (mg) at bedtime. Additional physician orders directed Risperidone 1.0 mg twice a day. An admission Minimum Data Set…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-22 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, facility documentation, facility policy and interviews for 1 of 2 residents (Resident #34) reviewed for care planning, the facility failed to ensure Resident #34 was notified of physician ordered testing and updated on ultrasound results. The findings include: Resident #34's diagnoses included chronic venous hypertension of the right and left leg and chronic embolism, thrombosis of unspecified deep veins of lower extremities and anxiety. The annual Minimum Data Assessment (MDS) assessment dated [DATE] identified Resident #34 was cognitively intact and required a mechanical lift for transfers with the assistance of 2 staff members, moderate assistance for bed mobility, and was totally dependent on staff for dressing, personal hygiene and bathing. The Resident Care Plan dated 3/11/25 identified Resident #34 was at risk for deep vein thrombosis (DVT) (blood clot) and anxiety with interventions to administer anticoagulant as ordered (blood thinner) monitor and report lab values,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-22 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility documentation, facility policy and interviews for 1 of 2 residents (Resident #1) reviewed for edema, the facility failed to notify the Advanced Practice Registered Nurse (APRN) of a weight gain for a resident with congestive heart failure (CHF) and for 1 of 3 residents (Resident #219) reviewed for nutrition, the facility failed to notify the family/responsible party of a significant weight loss. The findings include: 1. Resident #1 had diagnoses that included chronic obstructive pulmonary disease (COPD), chronic kidney disease, and CHF. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 was cognitively intact, used a wheelchair, was independent with eating, required substantial/maximal assistance with bed mobility, and was dependent with transfers. The Resident Care Plan (RCP) dated 2/4/25 identified Resident #1 was at risk for cardiac/respiratory distress related to complications from chronic diastolic CHF.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-22 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for 1 of 4 residents (Resident #1) reviewed for mistreatment, the facility failed to report an allegation of misappropriation of property to the State Agency. The findings include: Resident #1's diagnoses included chronic obstructive pulmonary disease, cervical radiculopathy, and congestive heart failure. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had intact cognition, used a wheelchair, was independent with eating, and was dependent with personal hygiene and wheeling of his/her wheelchair. The Resident Care Plan (RCP) dated 11/5/24 identified Resident #1 required visits for socialization and mental stimulation to maintain leisure interests. Interventions included to provide transportation to and from recreational programs and/or courtyard visits, provide materials for independent leisure pursuits, and invite, encourage, and assist Resident #1 to group activities of assessed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-22 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for 1 of 4 residents (Resident #1) reviewed for mistreatment, the facility failed to identify and thoroughly investigate an allegation of misappropriation of money. The findings include: Resident #1's diagnoses included chronic obstructive pulmonary disease, cervical radiculopathy, and congestive heart failure. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had intact cognition, used a wheelchair, was independent with eating, and was dependent with personal hygiene and wheeling of his/her wheelchair. The Resident Care Plan (RCP) dated 11/5/24 identified Resident #1 required visits for socialization and mental stimulation to maintain leisure interests. Interventions included to provide transportation to and from recreational programs and/or courtyard visits, provide materials for independent leisure pursuits, and invite, encourage, and assist Resident #1 to group activities of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 46 citations
- Potential for harm · D2025-04-22 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for 1 of 3 residents (Resident #1) reviewed for falls, the facility failed to develop and implement a comprehensive care plan for a resident at risk for falls and for the only sampled resident (Resident #38) reviewed for activities of daily living, the facility failed to ensure that the care plan was followed for assist of two for direct care. The findings include: 1. Resident #1 had diagnoses that included chronic obstructive pulmonary disease, cervical radiculopathy, and congestive heart failure. A Physical Therapy evaluation dated 4/18/23 identified Resident #1 presented with impairments in functional strength, mobility and activity tolerance due to recent surgery and Resident #1 had a fall on 7/18/23. A fall risk assessment completed after Resident #1 fell and dated 7/18/23 identified Resident #1 was at risk for falls. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had intact…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-22 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility documentation, facility policy and interviews for 1 of 1 resident (Resident #15) reviewed for a non-pressure skin condition, the facility failed to supervise Resident #15 to ensure proper technique when Resident #15 was self performing wound care and for 1 of 3 residents (Resident #219) reviewed for nutrition, the facility failed to follow the physician order for daily weights. The findings include: 1. Resident #15 had diagnoses that included cellulitis of the left lower limb, chronic respiratory failure with hypoxia, and lymphedema. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #15 was cognitively intact, used a motorized wheelchair, required supervision or touching assistance with eating, and was independent with personal hygiene and transfers. The Resident Care Plan (RCP) dated 2/11/25 identified Resident #15 was at risk for alteration in skin integrity. Interventions included to report any new areas, provide…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-22 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility documentation, facility policy and interviews for 1 of 2 residents (Resident #17) reviewed for pressure ulcers, the facility failed to ensure the wound consultant recommendations were followed up by the facility. The findings included: Resident #17's diagnoses included pressure ulcer of the sacral region, dementia with severe anxiety and mild neurocognitive disorder with behavioral disturbances. The annual Minimum Data Assessment (MDS) dated [DATE] identified Resident #17 was mildly cognitively impaired, required maximum assistance for personal hygiene, assistance of 2 staff members for bed mobility, and was bedfast most of the time. The Resident Care Plan dated 2/18/25 identified skin Integrity as an area of concern with an unstageable pressure ulcer on the coccyx. Interventions included to follow skin care protocols, physical therapy/occupational therapy (PT/OT) consultation for positioning, low air loss pressure mattress, treatment as order,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-22 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility documentation, facility policy and interviews for 1 of 2 residents (Resident #17) reviewed for pressure ulcers, the facility failed to ensure infection control practices were followed during a dressing change and protective personal equipment (PPE) was worn during the dressing change for a resident on Enhanced Barrier Precautions (EBP). The findings include: Resident #17's diagnoses included pressure ulcer of the sacral region, dementia with severe anxiety and mild neurocognitive disorder with behavioral disturbances. The annual Minimum Data (MDS) assessment dated [DATE] identified Resident #17 was mildly cognitively impaired and required maximum assistance for personal hygiene, assistance of 2 staff members for bed mobility, and was bedfast most of the time. The MDS further identified Resident #17 was at risk for the developing pressure ulcers, and had a Stage 1 or greater pressure ulcer over a bony prominence. The Resident Care Plan dated 2/18/25…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-24 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one (1) of three (3) sampled residents (Resident #1) who required blood sugar monitoring, the facility failed to assess the resident's blood sugar when the resident experienced mental status changes. The findings include: Resident #1's diagnoses included bacteremia (a blood infection), carcinoma of the liver, and diabetes mellitus. The nursing admission assessment dated [DATE] identified Resident #1 was alert and oriented to person, place, and time, and required staff assistance with activities of daily living. A physician's order dated 12/21/24 identified weekly blood work every Monday and fingerstick blood sugars twice a day. The Resident Care Plan dated 12/23/24 identified Resident #1 was at risk for hyperglycemia or hypoglycemia related to diabetes mellitus. Interventions directed to monitor for signs and symptoms of hyperglycemia, thirst, drowsiness, headaches, and behavior changes and to monitor for signs of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-10 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #1) reviewed for accidents, the facility failed to follow act on a request for a room change timely. The findings include: Resident #1's diagnoses included surgical aftercare and Parkinson's disease. The nursing admission assessment dated [DATE] identified Resident #1 was alert, verbal with unclear speech, was inattentive, and agitated. The Resident Care Plan (RCP) dated 1/15/2025 identified an ADL deficit related to recent hospitalization. Interventions directed assist of one (1) for ADLs, toilet transfers and tasks using rolling walker. Record review identified Resident #1 had a family member identified as a Power of Attorney (POA) for financial and care decisions. Social work progress note dated 1/15/2025 indicated resident had A Brief Interview for Mental Status (BIMS) on 1/15/2025 indicated a score of six out of fifteen, indicative of severe cognitive impairment. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-09 · tag F0565 — failed to support the resident council — isolatedHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility documentation, facility policy, and interviews, the facility failed to address the resident's grievances for lengthy wait times times to call light response identified during several resident council meetings. The findings include: A review of the Resident Council Meeting Minutes dated 9/26/24 identified residents had concerns with call bells not being answered in a timely manner. The residents stated the call bell issues on the second shift are ongoing but understand audits are being conducted and are helping with the issue. The residents appreciate the ongoing audits and staff education the DNS is working on to resolve the issues. A review of the Resident Council Meeting Minutes dated 10/27/24 identified residents (unidentified residents) had concerns with call bells not being answered in a timely manner. The residents state the call bell issues on the second shift are ongoing but understand audits are being conducted and are helping with the issue. The residents appreciate the ongoing audits and staff education the DNS is working on to resolve the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-09 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents (Resident #1) reviewed for change in condition, the facility failed to ensure the physician was notified when the resident experienced a change in condition. The findings include: Resident #1 had diagnoses that included type 2 diabetes mellitus and thrombocytopenia. The care plan dated 10/26/24 identified Resident #1 requires assistance with bathing, dressing, hygiene, and with assist of two (2) staff members. The admission MDS dated [DATE] identified Resident #1 had Brief Interview for Mental Status score of fifteen (15) indicative of intact cognition and assistance with ADL's. A nurse's note dated 11/26/24 at 6:18 P.M. written by LPN #3 identified Resident #1 was complaining that h/she caught h/her family members cold. LPN #3 identified Resident #1 is complaining of feeling very malaise, body aches, chills, and no appetite, the note further identified that Resident #1's had a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-09 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents (Resident #2) reviewed for abuse, the facility failed to provide adequate supervision to prevent sexual abuse. The findings include: 1. Resident #2 had diagnoses that included dementia, adjustment disorder, and dysthymic disorder. The care plan dated 12/9/24 identified Resident #2 has a consensual friendly relationship with another resident (Resident #3) that has been approved by the family with interventions that directed per family Resident #3 okay to spend time with Resident #2, sit with resident, kiss on cheek, hold hands, yellow tape was placed at Resident #2's room threshold as a reminder for male resident (Resident #2) not to enter the room unaccompanied, and social services to follow up to ensure residents are abiding by guidelines set forth by family. Review of SW #2's (psych) note dated 12/16/24 at 12:40 P.M. identified asked to assess Resident #2's cognition and judgement…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-20 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation and policies and interviews for five (5) of seven (7) sampled residents (Residents #2, # 3, #4, and #5) who were reviewed for the misappropriation of personal property, the facility failed to ensure the residents' controlled medications and the controlled disposition sheets were not removed from the facility by a licensed nurse. The findings include: 1. Resident #2's diagnoses included fracture of right femur, anxiety, and joint replacement. The admission Minimum Data Set assessment dated [DATE] identified Resident #2 was alert and oriented to person, place, and time and received pain medication. The Resident Care Plan dated [DATE] identified Resident #2 was at risk of pain. Interventions directed to monitor for pain and administer medications as ordered. A physician's order dated [DATE] directed to administer Oxycodone 10 milligrams (mg) every six (6) hours as needed for pain. 2. Resident #3's diagnoses included low back pain, muscle weakness, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-20 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, and interviews for one (1) of three (3) sampled residents (Resident #1) who were new admissions, the facility failed to address the hospital's discharge recommendation for a treatment order. The findings include: Resident #1's diagnoses included left knee replacement, pain, and osteoarthritis. The hospital Discharge summary dated [DATE] identified a discharge order for cryocuff, a type of cold compress, to the affected knee, recharge every four (4) hours and as needed. Review of the facility's admission orders dated 7/26/24 failed to reflect an order for the cryocuff or cold compress treatment. The nursing admission sheet dated 7/26/24 identified Resident #1 was alert and oriented to person, place and time and required partial to moderate assistance with activities of daily living. The Resident Care Plan dated 7/26/24 identified Resident #1 was at risk for pain. Interventions directed to monitor pain, use non-drug interventions as needed, and administer…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-20 · tag F0661 — isolatedEnsure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policies and interviews for one (1) of three (3) sampled residents (Resident #1) who were reviewed for discharge, the facility failed to ensure the correct medications were sent home with the resident. The findings include: Resident #1's diagnoses included left knee replacement, history of falling, and weakness. The nursing admission sheet dated 7/26/24 identified Resident #1 was alert and oriented to person, place and time and required partial to moderate assistance with activities of daily living. The Resident Care Plan dated 7/29/24 identified Resident #1 was to return home after completion of rehab and nursing therapy. Interventions directed education for caregivers to perform required care and referral to be made for skilled home care services. A physician's order dated 8/1/24 directed to discharge Resident #1 home with medications and services. The Discharge summary dated [DATE] identified the Nursing Supervisor reviewed, educated, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-01 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one of three sampled residents (Resident #3) who were reviewed for an allegation of verbal abuse by a staff member, the facility failed to ensure the resident was treated in a respectful and dignified manner. The findings include: Resident #3's diagnoses included respiratory failure and anxiety. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #l made reasonable and consistent decisions regarding tasks of daily living, exhibited no behavioral symptoms, required one (1) person supervision when ambulating, and required oxygen therapy. The Resident Care Plan dated 5/2023 identified Resident #1 had a history of accusatory behaviors or suspiciousness prior to admission to the facility. Interventions directed regular visits to establish rapport and trust, consistent caregivers, and allow for choice and decisions. Review of the grievance log identified on 7/17/23 Resident #1 reported to the social…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-01 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, observations, facility documentation, facility policy and interviews for one of three sampled residents (Resident #1) who were reviewed for an allegation of verbal abuse, the facility failed to report the incident to the Administrator and/or Director of Nursing at the time the incident occurred. The findings include: Resident #1's diagnoses included hypertension, hypothyroidism, and generalized muscle weakness. The admission clinical assessment dated [DATE] identified Resident #1 was oriented to person only, required cues, and had disorganized thinking, forgetfulness, and confusion. The Facility Reported Incident form dated 7/13/23 at 7:40 AM identified a nurse aide, Nurse Aide (NA) #1, reported another nurse aide, NA #2, was verbally abusive toward Resident #1 during care. The report indicated the nurse aide stated to Resident #1 I'm not here to lift your big a_ _, you need to do it yourself so I can change you. The report identified that the incident had occurred the prior…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-04-28 · tag F0585 — failed to handle grievances — patternHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of the Grievance Log, Resident Council meeting, staff and resident interviews, observations and facility policy, the facility failed to resolve repeated grievances regarding staff not wearing name badges and failed to respond to Resident #559 not getting out of bed timely. The findings include: 1. Review of the Grievance/Concern Log dated 6/14/22 indicated Resident #558 identified a Nurse Aide (NA) on the 7:00 AM to 3:00 PM shift was not wearing an identification (ID) badge. The corrective action was the ID badge was located and worn. Review of Grievance/Concern Log, Human Resource Comments section, dated 6/16/22 indicated that NA #9 must be wearing a photo ID due to being out of uniform. Observation of NA #2 on 4/24/23 at 11:00 AM failed to identify that she was wearing any form of ID (photo/name badge). She further identified that she was awaiting a replacement ID because she had lost hers. Observation of Registered Nurse (RN) #5 on 4/24/23 at 11:45 AM failed to identify that she was wearing any form of ID (photo/name badge). Interview with Resident #463 on 4/24/23…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-04-28 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation, facility policy, and interviews for 3 of 4 sampled residents (Resident #559, Resident #561 and Resident #608) with an allegation of lack of care (Resident #559 and Resident #608) and misappropriation of property (Resident #561), the facility failed to report the allegations to the State Agency. The findings include: 1. Resident #559 was admitted to the facility on [DATE] with diagnoses that included femur fracture, difficulty walking, hemiplegia, dementia, and anemia. The admission Resident Care Plan dated 12/30/21 identified Resident #559 had a self-care deficit related to hemiplegia, difficulty walking and dementia. Interventions included to provide assistance with activities of daily living, turning and positioning every 2 hours, and assistance of two people for transfers. The quarterly MDS assessment dated [DATE] identified that Resident #559 had a short/long term memory problem, required extensive assistance with two people for bed mobility,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-04-28 · tag F0610 — failed to investigate and act on abuse reports — patternRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation, review of facility policy, and interviews for 2 of 4 sampled residents (Resident #558 and #559) with an allegation of mistreatment, the facility failed to complete an investigation regarding the allegation of mistreatment. The findings include: 1. Resident #558's diagnoses included chronic obstructive pulmonary disease (COPD), malignant neoplasm of the lung, and osteoarthritis. The admission Resident Care Plan (RCP) dated 5/22/22 identified Resident #558 had a self-care deficit related to COPD and osteoarthritis. Interventions included to provide assistance with bathing, dressing, hygiene, transfers, and ambulation. The RCP further identified Resident #558 was dependent on oxygen with oxygen (O2) saturation levels to be completed to monitor the effectiveness of O2, elevating the head of the bed and encouraging breathing exercises. The admission MDS assessment dated [DATE] identified Resident #558 was cognitively intact, required extensive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-04-28 · tag F0692 — failed to prevent malnutrition and dehydration — patternProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy, and interviews for 2 of 4 residents (Resident #3 and Resident #8) reviewed for nutrition, the facility failed to conduct monthly weights for residents who were subsequently noted to have a significant weight loss. The findings include: 1. Resident #3's diagnoses included dysphagia, hypothyroidism, anxiety, and dementia. The Resident Care Plan dated 2/2/22 identified Resident #3 was prescribed a ground, no added salt diet. Interventions included to weigh the resident as ordered, according to the facility policy and provide Registered Dietician (RD) and Speech Therapy evaluations as needed, The Annual Minimum Data Set (MDS) assessment dated [DATE] identified Resident #3 was severely cognitively impaired, required extensive assistance with one staff for dressing and eating, and was totally dependent on two staff for transfers. The Dietician Quarterly Nutritional assessment dated [DATE] identified Resident #3 had no weight loss and the plan was to monitor the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-04-28 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of facility policy and interviews for four resident bathrooms on one of three units nursing units, the facility failed to ensure bed pans were properly labeled, covered, and stored according to facility policy and in a manner to maintain the residents' clean, comfortable, and homelike environment. The findings included: Observation and interview with NA #6 on 4/24/23 at 11:40 AM identified the following: • room [ROOM NUMBER]'s shared bathroom contained a bed pan that was unlabeled, uncovered and was wedged between the towel rack and the wall on the right side of the toilet. The open side of the bed pan was touching the wall. The bathroom also contained three additional bedpans located on the floor next to the toilet, two of which were stacked on top of each other and were also unlabeled and uncovered. • room [ROOM NUMBER]'s shared bathroom contained a bed pan that was placed on the windowsill. NA #6 indicated it is the NA's responsibility to label, clean, cover, and store the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-04-28 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation, review of facility policy, and interviews for 1 of 4 sampled residents (Resident #561) with an allegation of a missing item, the facility failed to ensure that the personal property was safeguarded. The findings include: Resident #561 was admitted to the facility on [DATE] with diagnoses that included cerebral ischemia, adult failure to thrive and cardiomyopathy. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #561 had a short/long term memory problem and required extensive assistance of one person for bed mobility, dressing, toilet use, personal hygiene and eating. Additionally, Resident #561 required total assistance with one person for transfers. The Resident Care Plan (RCP) dated 4/28/22 identified Resident #561 had a self-care deficit related to cerebral ischemia, bilateral hand contractures and cardiomyopathy. Interventions included total assistance with bathing, dressing, hygiene, daily care to bilateral…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-04-28 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record reviews and interviews, for 1 of 7 sampled residents (Resident #17) reviewed for medication administration, and for 1 of 3 sampled residents (Resident #36) reviewed for skin conditions, the facility failed to ensure a medication order was transcribed competely with the specific dose noted and failed to ensure a prescribed medication was administered by a licensed nurse. The findings include 1. Resident #17's diagnoses included respiratory failure, obstructive sleep apnea, and congestive heart failure. A Resident Care Plan dated 11/23/22 identified Resident #17 had increased risk for respiratory distress with interventions to administer respiratory treatments, medications and therapy as ordered. The Annual Minimum Data Set (MDS) assessment dated [DATE] identified Resident #17 was cognitively intact, required no assistance with bed mobility and toilet use, required set up assistance with dressing and eating, and required supervision with one person for transfers. A hospital…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-04-28 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, review of facility policy and interviews for sample 1 of 3 sampled residents (Resident #40) who required total care for personal hygiene and bathing, the facility failed to ensure the resident was showered as ordered. The findings include: Resident #40's diagnoses included hemiplegia and hemiparesis following a cerebral infarction affecting the left dominant side, gastroenteritis, and colitis. The annual Minimum Data Set assessment dated [DATE] identified Resident #40 had intact cognition and required total assistance with personal hygiene and bathing. The Resident Care Plan dated 2/7/23 identified Resident #40 had an ADL (activities of daily living) deficit related to a right frontal cerebrovascular accident (CVA) with left sided flaccidity with an intervention for weekly skin inspections on shower days. A review of physician's orders for the months of March/2023 and April/2023 directed facility staff to conduct weekly skin checks on bath/shower day (every Monday…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-04-28 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, review of facility documentation, review of facility policy and interviews for 1 of 5 sampled residents (Resident #8) reviewed for nutrition, and for one sampled resident (Resident #40) who had a physician's order for a consultation, The facility failed to follow physician's orders for oxygen satureation levels, weekly skin assessments and failed to ensure the resident was able to attend a scheduled appointment with an outside medical provider. The findings include: 1. Resident #8 's diagnoses included Down Syndrome, diabetes, chronic respiratory failure, and morbid obesity. The quarterly MDS assessment dated [DATE] identified Resident #8 had moderately impaired cognition, and required extensive assistance with bed mobility, walking, personal hygiene, and dressing. Review of Resident #8's care plan dated 2/22/23 (initiation date of 8/28/22) identified a concern with respiratory status, care plan interventions included: report signs and symptoms of respiratory…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-04-28 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility policy, and interviews, for 1 of 4 sampled residents (Resident #24) who had a pressure ulcer/injury, the facility failed to ensure a positioning device was appropriately applied. The findings include: Resident #24's diagnoses included Alzheimer's disease, adult failure to thrive, and anemia. The quarterly MDS assessment dated [DATE] identified Resident #24 had severely impaired cognition, required extensive assist for bed mobility, and transfers. Resident #24's care plan dated 1/10/23 identified he/she was at risk for friction, shearing, and immobility with interventions that included: off-load heels while in bed and in the chair, use off-loading boots, turn, and reposition every two hours, and to not allow the resident to remain on back for long periods. The physician's orders in effect for the month of April/2023 directed Resident #24 to be turned side to side every two hours to relieve pressure areas and maintain skin integrity. The orders further directed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-04-28 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility policy, and interviews for 1 of 2 sampled residents (Resident #24) reviewed for urinary tract infections the facility failed to conduct on-going assessments following a medical provider's order. The findings include: Resident #24's diagnoses included Alzheimer's disease, adult failure to thrive, and blindness. The quarterly MDS assessment dated [DATE] identified Resident #24 had severely impaired cognition, required extensive assistance for personal hygiene, required total assistance for transfers and was always incontinent of bowel and bladder. The Resident Care Plan dated 1/10/23 identified Resident #24 was incontinent of bowel and bladder with interventions that included: perform incontinence care approximately every two hours, or as needed, keep resident clean and dry, and provide incontinence protection. In addition, the care plan identified the resident was on comfort measures with interventions that included withhold intravenous hydration, tube feeds,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-04-28 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview, and review of facility policy for the only sampled resident (Resident #460) reviewed for dialysis, the facility failed to obtain daily weights as ordered. The findings include: The Resident #460's diagnosis included, chronic kidney disease with renal dialysis, muscle weakness, and cardiac disease with a pacemaker. The admission Resident Care Plan dated 4/4/23 identified renal insufficiency. Interventions included to monitor vital signs as ordered, monitor nutritional status and monitor weights as ordered and per facility policy. Physician orders dated 4/4/23 directed Resident #460 required hemodialysis every Tuesday, Thursday and Saturday and to obtain a daily weight at 6:00 AM. An admission Minimum Date Set (MDS) assessment dated [DATE] identified Resident #460 was moderately cognitively impaired, required extensive assistance of 2 staff for bed mobility, transfers, and dressing, toilet use and personal hygiene, and required assistance of 1 staff with setup for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-04-28 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, review of the clinical records, and facility policies for 1 of 6 sampled residents (Resident # 458) reviewed for Activities of Daily Living (ADL) and for 1 of 7 sampled residents (Resident # 460) reviewed for Medication Administration, the facility failed to ensure appropriate hand hygiene was utilized. The findings include: 1. Resident #458's diagnoses included left lower extremity amputation, anemia, and history of falls. The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #458 was cognitively intact and required extensive, 2 person assistance with bed mobility, transfers, and limited assistance with dressing. The care plan dated 4/22/23 identified Resident #458 required assistance with ADLs, had an amputation of the left lower extremity, and required daily wound care. Interventions included to complete surgical incision wound care according to the physician order, monitor the site for signs and symptoms of infection, and assist to apply his/her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-04-28 · tag F0887 — isolatedEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews, facility documentation, and review of the clinical record for 1 of 5 Residents (Resident #52) reviewed for immunizations, the facility failed to ensure upon admission, the resident or resident representative was educated and given an opportunity to consent or decline the COVID-19 booster. The findings include: Resident #52 was admitted to the facility on [DATE] with a diagnoses that included hypertension, urinary tract infection, and hyponatremia (low sodium). Interview and review of facility immunization tracking with RN #4, the acting Infection Preventionist, on 4/27/23 at 1:05 PM, identified that although Resident #52 had a historical record of receiving his/her first COVID-19 vaccination 20 months prior to admission, s/he had not been offered education or an opportunity to receive or decline a COVID-19 booster since admission (3 months). RN #4 indicated that the facility should be aware of residents who needed to receive COVID-19 boosters because the facility does not keep COVID-19…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2021-05-27 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, facility documentation, facility policy, and interviews, the facility failed to discard expired food items and ensure food items were dated or labeled. The findings include: 1. Tour of the Dietary Department and interview with the Dietary Supervisor on 5/17/21 at 10:15 AM identified the following: a. The main Dietary walk in refrigerator was noted to contain 2 cooked apple pies on the shelves dated 5/11/21 (6 days old) and a metal bowl with chopped carrots, celery and onions dated 5/13/21 (4 days old). b. The refrigerator proximal to the stove was noted with 2 slices of French toast in plastic wrap dated 5/12/21 (5 days old), 5 waffles dated 5/12/21 (5 days old), 2 quarts in a clear container of pureed pineapples that was not dated, and one liter of pickle spears in a clear plastic container with plastic wrap dated 4/17/21 (30 days old), in a 2 quart container there was 1 quart of tuna salad dated 5/13/21 (5 days old), beef gravy dated 5/13/21(4 days old) in a clear bowl, a partially used…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-05-27 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation and interviews for one sampled resident (Resident #59) requiring assistance with activities of daily living, the facility failed to ensure Resident #59 was treated with respect and dignity. The findings include: Resident #59's diagnosis included hip replacement, cerebrovascular accident, anxiety and major depressive disorder. The Resident Care Plan (RCP) dated 5/14/21 identified Resident #59 with a history of bladder incontinence. Interventions included to provide incontinent care every two hours and as needed and apply barrier skin protectant following incontinent care. The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #59 had intact cognition, required extensive assistance of 1 with bed mobility, toilet use, transfers, and personal hygiene. Additionally, the MDS identified Resident #59 was occasionally incontinent of bowel and bladder. Observation of Resident #59 on 5/17/21 at 12:00 PM identified Resident #59 to be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-05-27 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 2 of 2 residents (Resident #15 and Resident #36) reviewed for abuse, the facility failed to protect the residents to be free from mistreatment. The findings include: 1. Resident #15's diagnoses included Alzheimer's disease, major depressive disorder and heart failure. The quarterly Minimum Data Set, dated [DATE] identified Resident #15 was severely cognitively impaired and required extensive assistance of 1 with personal hygiene. The Resident Care Plan (RCP) dated 3/24/21 identified Resident #15 had a problem with an activities of daily living deficit related to weakness, dementia and unsteady gait. Interventions included to assist with gathering and setting up clothing, toiletries and equipment, encourage self-performance, praise all attempts and allow sufficient time for task completion. Additionally, the RCP identified interventions to explain tasks to resident, purpose and breakdown of tasks into…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-05-27 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 2 of 2 residents (Resident #15 and Resident #36) reviewed for abuse, the facility failed to report an allegation of mistreatment in a timely manner. The findings include: 1. Resident #15's diagnoses included Alzheimer's disease, major depressive disorder and heart failure. The quarterly Minimum Data Set, dated [DATE] identified Resident #15 was severely cognitively impaired and required extensive assistance of 1 with personal hygiene. The Resident Care Plan (RCP) dated 3/24/21 identified Resident #15 had a problem with a deficit in activities of daily living (ADL) related to weakness, dementia and unsteady gait. Interventions included to assist with gathering and setting up clothing, toiletries and equipment, encourage self-performance, praise all attempts and allow sufficient time for task completion. Additionally, the RCP identified interventions to explain to resident tasks, purpose and breakdown…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-05-27 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for 2 of 3 residents (Residents #13 and Resident #23) reviewed for accidents, the facility failed to ensure neurological checks were completed after falls. The findings include: 1. Resident #13 was admitted to the facility on [DATE] with diagnoses that included dementia without behavioral disturbances and a history of falls. The fall risk assessement dated 8/11/20 identified a score of 21, indicating high fall risk. The nursing admission evaluation also dated 8/11/20 identified more than 3 falls in the past 3 months. The baseline Resident Care Plan (RCP) dated 8/11/20 included the goal that the resident will remain safe. The RCP dated 8/12/20 identified a problem with being at risk for falls secondary to cognitive impairment, weakness, and unsteady gait with Resident #13 getting up on his/her own without asking for assistance. Interventions included physical therapy screen for treatment, evaluation for alternate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-05-27 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — the official record, unedited, may be distressing
On 05/20/21 at 11:30 AM, the surveyor was not provided with documentation from the maintenance representative, to show that the facility's annual update of the water management book had been conducted and has documented meetings of the facility Water Management Committee.
- No harm found · Bcited before2025-04-22 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and staff interviews for 1 of 2 resident lounges and the dining room, the facility failed to ensure wheelchairs were stored in a non-resident area in order to provide a homelike environment. The findings include: Observation on 4/14/25 at 12:30 PM identified there were 9 standard wheelchairs (non-electric) being stored in the dining room while residents were dining and having their lunch in the same room. Observation on 4/15/25 at 11:45 AM identified 8 standard wheelchairs (non-electric) being stored in the dining room while residents were dining and having their lunch in the same room. Observation on 4/22/25 at 8:12 AM identified Resident #21 sitting in their wheelchair, eating breakfast, and watching television in the Hampshire Unit Lounge. Present in the lounge were 7 standard wheelchairs (non-electric) and 1 electric wheelchair (plugged in and charging). Observation and interview with Nurse Aide (NA) #7 on 4/22/25 at 8:15 AM identified that the wheelchairs were normally stored in the Hampshire Unit Lounge. NA #7 stated that Resident #21 regularly sits in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2025-04-22 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, review of the clinical record, facility documentation, and facility policy for 1 of 2 residents (Resident #29) reviewed for care planning, the facility failed to document family notification regarding a change of condition. The findings include: Resident #29 was admitted to the facility in March 2025 with diagnoses that included diabetes, Parkinson's disease and Alzheimer's disease. A Resident Care Plan dated 3/19/25 identified Resident #29 was at risk for impaired cognition related to Parkinson's disease with interventions to observe for memory loss, impaired vision and rigidity. An admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #29 was severely cognitively impaired and required partial/moderate assistance with eating, rolling side to side, sitting, and walking. Additionally, the MDS identified Resident #29 required maximal assistance with oral hygiene and was totally dependent with bathing, and personal hygiene. An Advanced Practice Registered Nurse (APRN)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2025-04-22 · tag F0730 — patternObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and review of 2 of 3 Nurse Aide (NA) employee files (NA #1 and NA #9), the facility failed to ensure the required annual performance evaluations were completed. The findings include: 1. NA #1's date of hire was 5/15/19. No performance evaluations were identified in the employee's personnel file. Although requested, the facility could not provide any annual evaluations for NA #1. Review of the facility time punch documentation provided for NA #1 identified she had worked in the facility on 4/8/25, 4/9/25, 4/11/25, 4/14/25, 4/15/25, 4/16/25, 4/18/25, and 4/19/25. 2. NA #9's date of hire was 8/13/20. No performance evaluations were identified in the employee's personnel file. Although requested, the facility could not provide any annual evaluations for NA #9. Review of the facility time punch documentation provided for NA #9 identified she had worked in the facility on 4/8/25, 4/9/25, 4/10/25, 4/14/25, 4/15/25, 4/16/25, 4/17/25, 4/19/25, and 4/20/25. An interview and review of the employee files for NA #1 and NA #9 with the Director of Nurses (DNS) on 4/22/25 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2024-11-20 · tag F0836 — widespreadEnsure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews, the facility failed to ensure residents had an identification bracelet or other form of visible identification. The findings include: Observations on 11/20/24 at 1:00 PM identified three (3) of five (5) residents seated in wheelchairs in the common area and there was no visible form of identification on the resident. When Resident #10 and Resident #11 were questioned as to their name bands, both residents identified they had never worn an identification bracelet. Observations made on 11/20/24 of the facilities three (3) units and recreation area identified multiple residents without identification bracelets. Interview with the Director of Nursing (DON) on 11/20/24 at 1:20 PM identified the expectation was each resident was to have an identification bracelet. The DON stated the name bands were a means of resident identification for all nurses to perform medication administration. The DON identified instructions were given to the charge nurses on the units to audit residents for name bands and to ensure each resident had a visible form of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2023-04-28 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation, review of facility policy, and interviews for one sampled resident (Resident #57) reviewed for hospitalization, the facility failed to provide the required notification of the transfer to the state Ombudsman's office. The findings include: Resident # 57's diagnoses included diabetes mellitus, hyperlipidemia, non-traumatic intracerebral hemorrhage, chronic pain, and hypermobile [NAME]-Danlos syndrome. The admission MDS assessment dated [DATE] identified Resident #57 had moderate cognitive impairment, required extensive assistance for bed mobility, transfers, dressing, toileting, eating, and personal hygiene. Resident #57's care plan dated 1/19/23 identified Resident #57 had an ADL (activities of daily living) self-care deficit with interventions that included physical therapy, occupational therapy, speech therapy and assistance to perform ADLs. The care plan further identified Resident #57 had alteration in neurological status with interventions…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2023-04-28 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews and clinical record review for 1 of 4 sampled residents (Resident #3) reviewed for Preadmission Screening and Resident Review (PASRR), the facility failed to ensure two Minimum Data Set (MDS) assessments were accurately coded for PASRR Level II. The findings include: Resident #3's diagnoses included dysthymic disorder, delusional disorders, bipolar disorder, and insomnia. a. The Annual MDS assessment dated [DATE] identified Resident #3 was severely cognitively impaired, required extensive assistance with one person for dressing, eating, toilet use and required two persons for bed mobility. The MDS also identified that Resident #3 required total dependence with two persons for transfers. The MDS further identified that Resident #3 did receive antipsychotic medication. A Resident Care Plan dated 2/8/22 identified Resident #3 had a risk for medication side effects related to psychotropic drug use. Interventions included to administer medication as ordered, maintain behavior tracking sheet,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2023-04-28 · tag F0730 — patternObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of employee records, facility documentation, facility policy and interviews for 3 of 3 sampled Nurse Aides (NA #1, NA #2, and NA #3) reviewed for performance evaluations, the facility failed to complete annual performance evaluations per the requirement. The findings include: Review of the employees files for NA #1 hired on 4/21/22, NA #2 hired on 8/27/19, and NA #3 hired on 8/13/20 failed to contain annual evaluations. Although requested, the facility was unable to provide the annual evaluations for NA #1, NA #2 or NA #3. Interview with the Corporate Clinical Director, on 4/28/23 at 1:00 PM indicated that the facility had self identified non-compliance for annual NA evaluations, had addressed it at their Quality Assurance Performance Improvement (QAPI) meeting in March 2023, and had put forth a plan to complete annual evaluations moving forward. Review of the facility policy on performance evaluations indicates that employees receive a written evaluation of work performance on an annual basis. Based on review of employee records, facility documentation, facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2023-04-28 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy, and interviews for the only sampled resident (Resident #10) reviewed for advanced directives, the facility failed to obtain a signed copy of the advanced directives from the resident/responsible party. The findings include: Resident #10 was admitted to the facility with diagnoses that included lobar pneumonia, malignant neoplasm of bronchus and lung, bipolar disorder, and dementia. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #10 was moderately cognitively impaired and required supervision with bed mobility, transfers, hygiene, dressing and toilet use. The Resident Care Plan dated 12/8/21 identified an advanced directive with a goal to honor the residents wishes regarding code status. Interventions included to provide Resident #10 or responsible party educational materials, and provide the resident or responsible party the opportunity to discuss advanced care planning at quarterly routine care plan conferences, when a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Ccited before2021-05-27 · tag F0565 — failed to support the resident council — widespreadHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and review of Resident Council minutes, the facility failed to initiate the interventions implemented in response to Resident Council concerns of cold food. The findings include: Resident Council minutes dated 2/25/21 identified resident concerns about food temperatures was ongoing, but failed to identify any interventions. A Resident Council concern form dated 3/4/21 to Dietary identified residents continue to have concerns with meals not being served hot. Dietary responded putting different things in place to address the problem like all hands on deck and checking temperature rapidly (although observation of meal pass on 5/17/21 failed to observe all hands on deck). Resident Council minutes dated 3/25/21 identified issues with cold food being addressed, new steam table and insulated food covers were ordered. Resident Council minutes dated 4/22/21 identified that old business issues with cold food are being addressed, and new steam table and insulated plate covers were ordered. On 5/17/21 at 12:45 PM lunch trays were observed to arrive on the unit in an open…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2021-05-27 · tag F0849 — widespreadArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and interview for 1 of 1 sampled resident (Resident #9) reviewed for Hospice services, the facility failed to ensure the Hospice agency provided documentation/progress notes from Hospice visits. The findings include: Resident #9's diagnoses included Parkinson's disease, chronic respiratory failure with hypoxia, Lewy Body Dementia, heart failure, peripheral vascular disease, hyperlipidemia. A Resident Care Plan dated 2/19/21 identified a problem with Hospice care. Interventions included to notify Hospice of any changes in condition, assess for pain, Hospice nurse visit, and turn and reposition for comfort. An admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #9 had a problem with short and long term memory. The MDS further identified Resident #9 required extensive assistance of 2 for bed mobility, dressing, personal hygiene, and toilet use. Additionally the MDS identified Resident #9 required extensive assistance of 1 for eating. A Hospice sign-in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2021-05-27 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interview for 3 of 24 residents (Resident #5, Resident #7 and Resident #8) reviewed for Advance Directives, the facility failed to ensure an Advanced Directive form was completed to ensure Advanced Directives were reviewed with the resident/responsible person upon admission. The findings include: 1. Resident #5's diagnoses included dementia with behavioral disturbances and generalized muscle weakness. A physician's order dated [DATE] directed Do Not Resuscitate (DNR) and Do Not Intubate (DNI). A Resident Care Plan dated [DATE] identified Resident #5 had a DNR/DNI in place. The admission Minimum Data Set (MDS) dated [DATE] identified Resident #5 was moderately cognitively impaired requiring extensive assistance of 2 for bed mobility, transfers, and personal hygiene. Resident #5's facility's Health Care Instructions (Advance Directives form) lacked documentation of any information (was not completed). Interview with Licensed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2021-05-27 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #41) reviewed for notice requirements for transfer, the facility failed to ensure a representative of the Office of the State Long-Term Care Ombudsman was notified when Resident #41 was transferred to the hospital on 3 occasions. The findings include: Resident #41 was admitted to the facility on [DATE]. Nurse's notes dated 3/26/21, 4/3/21, and 4/19/21 identified Resident #41 was sent to the hospital and admitted for various lengths of stay. Review of the March and April 2021 report faxed to the Ombudsman pertaining to facility discharges failed to include Resident #41's unplanned discharges to the hospital on 3/26/21, 4/3/21, and 4/19/21. Interview with Social Worker (SW) #1 on 5/20/21 at 10:30 AM noted she was responsible to fax the Ombudsman's office monthly of all unplanned transfers/discharges to the hospital that occurred the precious month. SW #1 indicated on a monthly basis she prints…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to RYDERS HEALTH MANAGEMENT — 7 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 1.7 | +0.3 vs chain |
| Health inspection | 2 of 5 | 1.7 | +0.3 vs chain |
| Staffing | 4 of 5 | 3.4 | +0.6 vs chain |
| Quality measures | 3 of 5 | 2.4 | +0.6 vs chain |
The other 6 homes this chain runs (chain average 1.7★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| SBRIGLIO, MARTIN | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 03/01/1994 |
| FARMER, MICHELLE | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | — | since 10/01/2002 |
| KRIJGSMAN, MICHAEL | Individual | CORPORATE OFFICER | — | since 08/23/1983 |
CMS files one row per role, so the 4 rows in the source record cover these 3 parties — each is shown once here with every role it holds. Nothing is omitted.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.2M paid to related parties — landlords or management companies under common ownership — equal to about 11% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CT
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Connecticut Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 075373. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-04-22, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.