Azria Health Longview
1010 Longview Road, Missouri Valley, IA 51555 · For profit - Partnership · 100 certified beds · (712) 642-2264 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- it has an abuse, neglect, or exploitation citation (F0602), cited Nov 2025
- it has 3 actual-harm citations
- a high number of inspection citations overall (46) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll-based staffing score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its facility-reported quality-measure rating is low (1/5)
- nursing-staff turnover (61%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 1 of 5 |
Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 1 of 5 |
| Long-stay residentspeople who live here | 1 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 30.8% | 17.1% | 15.4% | worse |
| Long-stay residents who lose too much weight | 2.5% | 4.6% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 3.3% | 1.5% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 2.1% | 2.4% | 2.0% | typical |
| Long-stay residents with depressive symptoms | 4.1% | 4.2% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 4.4% | 3.8% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 35.0% | 16.6% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 18.5% | 20.8% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 98.5% | 95.3% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 7.1% | 4.2% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 28.6% | 25.6% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 32.0% | 19.5% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 3.1% | 2.1% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 39.1% | 73.3% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 18.0% | 20.9% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 17.3% | 13.2% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.06 | 1.49 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 5.53 | 2.08 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
49.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 33 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 30.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 42 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.48 therapist hours per resident per day in 2026Q1 — more than 79% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 9% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 49.2%CMS range 35.1–63.8 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.9%CMS range 6.2–13.6 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 30.9% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 28.6% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 33.3% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 98.3% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.7% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 12.1% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 10.6%CMS range 6.6–17.7 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.11 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 100 beds and averages 81.4 residents a day — about 81% occupied, or roughly 19 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.81 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.59 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.39 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.39 hrs/resident/day on weekends vs 3.99 on weekdays — 15% thinner on weekends. RN hours go from 0.67 to 0.41 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 61% is well above the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
46 citations, most serious first. The 13 most serious are shown; the remaining 33 are one tap away and print in full.
- Actual harm · Gcited before2025-06-12 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. The Minimum Data Set (MDS) dated [DATE] for Resident #39 documented a Brief Interview for Mental Status (BIMS) score of 13 indicating no cognitive impairment. The MDS documented diagnoses of acute and chronic respiratory failure with hypercapnia. Review of Resident #39's EHR titled, Orders documented a physicians order for albuterol sulfate inhalation aerosol solution 2 puffs inhaled orally every 4 hours as needed as needed for 2-4 puffs may keep at bedside. Review of Resident #39's EHR titled, Assessments revealed no medication self administration assessment completed. Review of Resident #39's EHR titled, Care Plan documented no medication self administration plan in place. On 6/9/25 at 1:18 PM an observation in Resident #39's room revealed an albuterol inhaler present on the bed side table next to the resident's bed. On 6/9/25 at 1:18 PM Resident #39 stated she self administered the albuterol when she needed it. On 6/10/25 at 3:10 PM the DON stated Resident #39 recently requested to self administer her own…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-07-18 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews, resident interview and clinical record review the facility failed to implement interventions to prevent the worsening of pressure sores for 2 of 3 residents reviewed. While Resident #16 was a resident at the facility, she developed on a pressure sore on her heel. Staff failed to implement orders in a timely manner, failed to use the recommended pressure relieving boots, and failed to apply the treatment properly. Resident #17 had a chronic pressure area on his buttocks and staff failed to use the protective barrier creams as recommended. The facility reported a census of 65 residents. Findings include: The MDS (Minimum Data Set) assessment identifies the definition of pressure ulcers: Stage I is an intact skin with non-blanchable redness of a localized area usually over a bony prominence. Darkly pigmented skin may not have a visible blanching; in dark skin tones only it may appear with persistent blue or purple hues. Stage II is partial thickness loss of dermis presenting…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-07-18 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, provider interview and policy review the facility failed to provide a professional standard of quality of care by not following physician orders and failing to maintain continence for 2 of 4 residents reviewed (Resident #61, #17). The facility reported a census of 65 residents. Findings include: 1. Review of Resident #61's MDS assessment dated [DATE] indicated no bladder or bowel appliances, and occasional incontinence. The resident required partial to moderate assistance for toileting transfers and dependence for toileting hygiene. Review of Resident #61's Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 15 indicating no cognitive deficit. The MDS further revealed diagnoses of urinary tract infection (UTI), and septicemia. The resident had an indwelling catheter and urinary continence was not rated. Resident #61's Care Plan revealed a focus area of bladder incontinence related to confusion, impaired…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-11 · tag F0559 — isolatedHonor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on Electronic Health Records (EHR) review and staff interviews the facility failed to provide written notice, including the reason for the change, before the resident's room at the facility was changed for 3 of 3 residents reviewed (Resident #1, #7 and #8). The facility reported a census of 74 residents.Findings include:1. The Minimum Data Set (MDS) dated [DATE] revealed Resident #1 had a Brief Interview for Mental Status (BIMS) of 9 indicating moderate cognitive impairment. Review of Resident #1's EHR titled, Assessment documented Social Services Roommate Change Notification on [DATE] and no documentation of Social Services Relocation Notification.Review of Resident #1's EHR titled, Progress Notes documented room change on [DATE] and [DATE].Review of Resident #1's EHR documented no other notification of room change.2. The MDS dated [DATE] revealed Resident #7 was rarely/never understood. Review of EHR titled, Progress Notes documented Resident #7 expired on [DATE].Review of EHR titled, Census documented…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews, Electronics Health Record (EHR) review and policy review the facility failed to ensure residents received required direct supervision during meals and failed to implement specific care-planned interventions during meals with 2 of 2 residents reviewed (Resident #5 and #6). The facility reported a census of 74 residents. Findings Include:1. The Minimum Data Set (MDS) dated [DATE] for Resident #5 did not document a Brief Interview for Mental Status (BIMS) score. The MDS documented Resident #5 had severely impaired daily decision making skills.Review of Resident #5 Electronic Health Record (EHR) titled, Care Plan documented an intervention for eating that Resident #5 required supervision during meals, was at high risk for aspiration, tried to eat quickly and required cues to slow down. On 6/9/26 at 8:49 AM a continuous observation revealed Resident #5 unsupervised feeding himself for 16 minutes. On 6/9/26 at 9:51 AM Staff F, Certified Nurse Assistant (CNA) stated Resident #5…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-11 · tag F0804 — failed to serve food at safe, palatable temperature — isolatedEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews, Electronic Health Record (EHR) review and policy review the facility failed to provide food at a palatable temperature to 2 of 2 residents (Resident #6 and Resident #9) reviewed. The facility reported a census of 74 residents. Findings Include:The Minimum Data Set (MDS) dated [DATE] for Resident #6 documented a Brief Interview For Mental Status (BIMS) score of 10 indicated moderate cognitive impairment.On 6/9/26 at 9:26 AM a continuous observation revealed Staff D, Certified Nurse Assistant/Certified Medication Assistant (CNA/CMA) escorted Resident #6 into the dining room and retrieved her tray from the kitchen serving window. Staff D was requested by the survey team to return the tray to the kitchen for Staff C, Certified Dietary Manager (CDM) to obtain the temperature of the food items. Staff C obtained the temperature of eggs at 121 degrees Fahrenheit and cream of wheat at 109 degrees Fahrenheit. Observation revealed Staff C placed the food in the microwave and stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-11 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews, family interview and policy review the facility failed to store, prepare, and serve food in accordance with professional standards. The facility did not label and date open food items, follow best-by dates, discard expired food items, perform hand hygiene prior to or during food services, complete hand hygiene when obtaining temperatures on food items and did not reheat food in a microwave to an appropriate internal temperature. The facility reported a census of 74 residents.Findings include:1.The Minimum Data Set (MDS) dated [DATE] for Resident #1 documented a Brief Interview for Mental Status (BIMS) score of 9 indicated cognitive impairment.On 6/8/26 at 10:43 AM the POA (Power of Attorney) of Resident #1 stated while visiting the resident she assisted her with her morning apple juice and upon removing the lid to the cup the POA found what she believed to be mold inside the cup. The POA explained it was a dark, fuzzy and a circular film on top of the fluids. The POA…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-11-25 · tag F0602 — failed to protect residents from theft of their belongings — patternProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility investigative file review, staff and pharmacist interviews and facility policy review, the facility failed to ensure 4 of 4 residents (Resident #1, #2, #3 and #5) was free from exploitation. The facility reported a census of 80 residents.Findings include: 1) According to the admission Minimum Data Set (MDS) assessment tool with a reference date of [DATE], Resident #1 had a Brief Interview of Mental Status (BIMS) score of 14. A BIMS score of 14 suggested no cognitive impairment. The MDS documented he received scheduled pain medications and an as needed (PRN) medication or was offered and declined. At the time of the assessment the resident voiced almost constant pain in the last 5 days that effected his sleep, interfered with therapy activities, and his day-to-day activities. Resident #1 rated his pain a 7 out of 10 with zero being no pain and ten being the worst pain imaged. The MDS documented he received an opioid during the 7-day review period. The following diagnoses…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-11-25 · tag F0865 — failed to run a quality-improvement (QAPI) program — patternHave a plan that describes the process for conducting QAPI and QAA activities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on the previous Centers for Medicare and Medicaid Services (CMS) form 2567 review, staff interviews and facility policy review the facility failed to ensure they provided a comprehensive, effective Quality Assessment and Performance Improvement (QAPI) program. The facility reported a census of 80 residents.Findings include:A review of the Department of Inspections, Appeals, and Licensing website revealed the facility had repeat deficient practices identified during the annual survey and complaint investigations from 2/27/2024 through 10/1/2025. The repeat deficiencies cited include:-6/12/2025 during an annual survey and complaint investigation: 865 QAPI plan.-10/1/2025 during a complaint investigation: 602 exploitation.On 11/25/2025 at 12:17 PM the Administrator stated after deficiencies have been identified they educate all staff on the process change prior to their next working shift. They will bring the same information to the huddle meetings to ensure staff understand. When asked how they ensure the issue has been resolved she stated they will complete audits for about…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-10-01 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, facility investigative file review, resident and staff interviews and facility policy review the facility failed to ensure 1 of 3 residents (Resident #1) was free from financial exploitation. The facility reported a census of 78 residents.Findings include:According to the quarterly Minimum Data Set (MDS) assessment tool with a reference date of 9/11/2025 Resident #1 had a Brief Interview of Mental Status (BIMS) score of 15. A BIMS score of 15 suggested no cognitive impairment. The MDS listed the following diagnoses for the resident: anemia, renal failure, bipolar disorder, respiratory failure, stage 3 pressure ulcer of sacral region.The Care Plan Focus Area with a revision date of 8/8/2025 documented Resident #1 was at risk for impaired cognitive function/dementia or impaired thought processes related to impaired decision making, possible anoxic brain injury, trouble remembering things.The facility provided the following investigation:-Staff Statements:a) The Assistant Administrator wrote the following statement: on 8/3/2025 I came in to work to get caught up…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review, staff interviews and facility policy review the facility failed to ensure fall interventions were in place after 1 of 3 residents (Resident #8) sustained a fall. Resident #8 had a fall on 6/30/2025 that resulted in a hematoma on the right side of his head. Staff updated his care plan to include the placement of non-skid strips in front of his bed. A work order was developed to have the non-skid strip placed but the work order documented the wrong bed number. Resident #8 did not have non-skid strips placed when he sustained a fall on 7/14/2025 and suffered multiple facial fractures and had to be hospitalized . When the survey ended on 7/16/2025, Resident #8 was still in the hospital. The facility reported a census of 82 residents. Findings include:According to the 5-day admission Minimum Data Set (MDS) with a reference date of 6/13/2025, Resident #8 had a Brief Interview of Mental Status (MDS) score of 7. A BIMS score of 7 suggested mild cognitive impairment. Resident #8 utilized a walker for mobility and had an impairment on one side of his…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-12 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, call light log review, Electronic Health Record (EHR) review, policy review, resident interview, and staff interview the facility failed to provide nursing staff to assure residents safety by not responding to call lights in a timely manner for 4 of 24 residents reviewed (Resident #25, #29, #39 and #54). The facility reported a census of 86 residents. Findings include: 1. The Minimum Data Set (MDS) dated [DATE] for Resident #39 documented a Brief Interview for Mental Status (BIMS) score of 13 indicating no cognitive impairment. The MDS documented diagnoses of type 2 diabetes mellitus with diabetic chronic kidney disease, dependence on renal dialysis, end stage renal disease, vascular dementia, unspecified severity, with anxiety and flaccid neuropathic bladder. Review of the EHR for Resident #39 revealed the resident resided in room [ROOM NUMBER]-B. On 6/9/25 at 12:55 PM Resident #39 stated at least 3 times a week it takes longer than 15 minutes to answer the call light and stated it had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-12 · tag F0865 — failed to run a quality-improvement (QAPI) program — patternHave a plan that describes the process for conducting QAPI and QAA activities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on the previous Centers for Medicare and Medicaid Services (CMS) form 2567 review, staff interviews and facility policy review, the facility failed to ensure they provided a comprehensive, effective Quality Assessment and Performance Improvement (QAPI) program. The facility reported a census of 86 residents. Findings include: A review of the Department of Inspections Appeals and Licensing website revealed that the facility had repeat deficient practices identified during the annual surveys and complaint investigations from 1/16/25 and 7/18/24. The repeat deficiencies cited include: 686 Treatment/Services to Prevent/Heal Pressure Ulcers 880 Infection Control On 6/12/25 at 12:58 PM the Administrator said that they had not reviewed or addressed Enhanced Barrier Precautions (EBP) in the Quality Assurance meetings. She acknowledged that prevention and treatment of pressure ulcers has been an on-going challenge. According to the facility policy titled: Quality Assurance and Performance Improvement (QAPI) Program, revised in February of 2020, the facility would develop, implement and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 33 citations
- Potential for harm · Ecited before2025-06-12 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and policy review the facility failed to use universal infection control measures and Enhanced Barrier Precautions (EBP) during cares for 4 of 5 residents reviewed for infection control (Residents #38, #57, #61, and #189). The Facility reported a census of 86 residents. Findings include: 1. Review of Resident #61's Minimum Data Set (MDS) dated [DATE] revealed diagnoses of renal insufficiency, Multidrug-Resistant Organism (MDR), and stroke. Review of Resident #61's Electronic Healthcare Record (EHR) page titled, Physician's Orders revealed treatments to a wound on Resident #61's coccyx as well as a treatment to Resident #61's right heel. Further review of the Physician Orders revealed an order for the implementation of EBP related to wounds and positive MRSA. Review of Resident #61's Care Plan with a revision date of 4/21/25 revealed Resident #12 required EBP related to a wound. The Care Plan further revealed interventions for staff to utilize proper personal protective…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-12 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, Electronic Health Record (EHR) review, resident interviews, staff interviews and policy review, the facility failed to provide dignity and respect to 1 of 3 residents reviewed (Resident #54). The facility reported a census of 86 residents. Finding include: The Minimum Data Set (MDS) dated [DATE] for Resident #54 documented a Brief Interview for Mental Status (BIMS) score of 15 indicating no cognitive impairment. The MDS also documented diagnoses of hemiplegia and hemiparesis following other nontraumatic intracranial hemorrhage affecting an unspecified side, anxiety disorder, unspecified, need for assistance with personal care and generalized muscle weakness. Review of EHR for Resident #54 revealed the resident resided in room [ROOM NUMBER]-B. A continuous observation on 6/9/25 at 1:49 PM revealed the call light on in room [ROOM NUMBER]. On 6/9/25 at 1:55 PM Staff M, Regional Director of Operations entered the room and shut off the call light. Staff M left the room and spoke to Staff G about…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-12 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical document review, staff interview, and policy review the facility failed to provide a comprehensive care plan related to high risk medications for residents with an order for diuretics for 1 of 5 residents (Resident# 12) reviewed. The facility reported a census of 86 residents. Findings include: Review of Resident #12's Minimum Data Set (MDS) dated [DATE] revealed diagnoses of cancer, diabetes mellitus, and hyperlipidemia. The MDS further revealed that during the look back period Resident #12 received diuretic medication daily. Review of the Electronic Healthcare Record (EHR) page titled, Physician's Orders revealed an order for Furosemide 20 mg 1 tablet daily. Review of Resident #12's Care Plan with a revision date of 5/21/25 revealed no documentation of diuretic medications usage. Interview on 6/11/25 at 8:07 AM with the Director of Nursing (DON) revealed that diuretics should be in the Care Plan for Resident #12. Review of a facility provided policy titled, Care plans, Comprehensive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-12 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interviews, Electronic Health Record (EHR) review and policy review the facility failed to provide timely and adequate treatment and interventions to prevent the worsening of pressure ulcers for 1 of 4 residents reviewed (Resident #61.) The facility failed to request or apply any treatment or dressing to Resident #61's right heel for 8 days until seen by the visiting wound care nurse, to prevent the worsening of the wound. The facility reported a census of 86 residents. Findings include: The MDS (Minimum Data Set) assessment identifies the definition of pressure ulcers: Stage I is an intact skin with non-blanchable redness of a localized area usually over a bony prominence. Darkly pigmented skin may not have a visible blanching; in dark skin tones only it may appear with persistent blue or purple hues. Stage II is partial thickness loss of dermis presenting as a shallow open ulcer with a red or pink wound bed, without slough (dead tissue, usually cream or yellow in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observation, staff interview, and policy review the facility failed to assess a resident for safety while smoking for 1 of 2 residents reviewed (Resident #16). The facility reported a census of 86 residents. Findings include: Review of Resident #16's Minimum Data Set (MDS) dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 15 indicating intact cognition. The MDS further revealed that Resident #16 uses tobacco products. The MDS then revealed an admission date of 3/6/25 from a skilled nursing facility. The MDS revealed diagnoses of hypertension, peripheral vascular disease, renal failure, respiratory failure, and acquired absence of left leg above the knee. Review of Resident #16's Electronic Healthcare Record (EHR) page titled, Progress Notes revealed an entry 5/9/25 at 1:45 PM documenting Resident #16 requested to have his cigarettes and a lighter to take with him to his appointment. The Administrator advised Resident #16 these items would be given to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-12 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on Electronic Health Records (EHR) review, resident interview, policy review and staff interviews the facility failed to provide dialysis services consistent with professional standards by not completing a post dialysis assessment to 1 of 1 residents reviewed (Resident #39). The facility reported a census of 86 residents. Finding include: The Minimum Data Set (MDS) dated [DATE] for Resident #39 documented a Brief Interview for Mental Status (BIMS) score of 13 indicating no cognitive impairment. The MDS documented diagnoses of type 2 diabetes mellitus with diabetic chronic kidney disease, dependence on renal dialysis, and end stage renal disease. On 6/9/25 at 1:00 PM Resident #36 stated she goes to dialysis appointments every Monday, Wednesday and Friday. Review of Resident #39's EHR titled, Orders documented an order for a complete pre/post vital signs, weight and evaluation. The EHR titled, Orders also revealed an order for dialysis schedule 3 times a week on Monday, Wednesday and Friday. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-12 · tag F0805 — failed to prepare food in a form residents can eat — isolatedEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to serve residents their therapeutic menu as ordered, for 3 of 22 residents (Residents #31, #69 and #6) with mechanically altered diets. The dietary staff ran out of the scheduled vegetable of the day and served corn to residents that required a mechanical soft diet. The facility reported a census of 86 residents. Findings include: According to the Diet Spreadsheet for week 4, the mechanical soft menu on 6/10/25 included; ground sweet and sour chicken with sauce, soft steamed rice w/gravy, soft and chopped steamed broccoli and chopped fruit fluff. 1) According to the Minimum Data Set (MDS) dated [DATE], Resident #31 had a Brief Interview for Mental Status (BIMS) score of 2 (severe cognitive deficits) and he required partial assistance with eating. The Care Plan for Resident #31, updated on 1/25/24, showed that he was at risk for nutritional deficits related to dysphagia, and had diet texture modifications; with a mechanical soft diet. An order…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-12 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. According to the Minimum Data Set (MDS) dated [DATE], Resident #136 was independent with self-care and mobile with the use of a wheel chair. His diagnoses included heart failure, renal insufficiency, diabetes mellitus, anxiety disorder and respiratory failure. The following was found in the nursing progress notes for Resident #136: a. On 1/30/25 at 3:35 PM, mental status upon admission oriented x 3 communicated verbally, speech clear, is able to understand and be understood when speaking. Mood was pleasant no unwanted behaviors witnessed. Arrived by private transportation, reported shortness of breath, b. On 1/30/25 at 4:20 PM, he was admitted to the facility from the hospital at 3:00 PM. He had difficulty ambulating and shortness of breath. The resident required 3-4 liters of supplemental oxygen, stated that he wanted physical therapy to evaluate him in the morning. c. On 1/31/25 at 10:00 AM, Resident #136 wanted to leave Against Medical Advice (AMA) and he signed the required paperwork. He said he was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-16 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of resident council notes and grievance/complaint logs, resident and staff interviews and facility policy review the facility failed to answer call lights in a timely manner. The facility reported a census of 72 residents. Findings include: On 1/15/25 at 7:58 AM noted room [ROOM NUMBER] had their call light on. At the nurse's station is a computer with a program displayed called Visonlink that displayed room [ROOM NUMBER] activated their call light at 7:40 AM and response was waiting. Staff walked in to the room at 8:03 AM, call light was turned off. The call light was activated for 23 minutes. On 1/15/25 at 2:02 PM noted room [ROOM NUMBER] had their call light on. Observed staff had assisted the resident and turned the call light off at 2:24 PM. The call light was activated for 22 minutes. Review of the resident council notes included the following resident council concern: - On 9/3/24 residents expressed concerns in regards to Certified Nursing Assistants (CNAs) turning off the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-16 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, physician interview, and policy review the facility failed to complete physician's orders for 2 of 3 residents (Resident #3 and #4) reviewed. The facility reported a census of 72 residents. Findings include: 1. According to the Quarterly Minimum Data Set (MDS) with a reference date of 10/23/24 documented a Brief Interview of Mental Status (BIMS) score of 15. A BIMS score of 15 suggested Resident #3 had no cognitive impairment. No rejection of care was noted during the review period. The MDS listed the following diagnoses for Resident #3: Parkinson's Disease, coronary artery disease, diabetes mellitus, anxiety, depression, post traumatic stress disorder (PTSD) and insomnia. The following Progress Notes were documented for Resident #3: -On 11/20/22 at 11:33 AM the nurse practitioner (ARNP) saw Resident #3 today. Resident indicated his knee is a lot better since surgery. Resident indicated he had a sore throat, PCP ordered strep test, flu test and COVID-19 test.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-16 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, staff and resident interviews, and policy review the facility failed to assist 3 of 3 residents (Resident #5, #7 and #8) that were dependent on staff for Activities of Daily Living (ADLs) care when they were incontinent of urine and/or bowel. The facility reported a census of 72 residents. Findings include: 1. The quarterly Minimum Data Set (MDS) with a reference date of 10/22/24 documented Resident #5 had a Brief Interview of Mental Status (BIMS) score of 15. A BIMS score of 15 suggested no cognitive impairment. Resident #5 did not experience rejection of care during the review period. The MDS documented she was frequently incontinent of bowel. The MDS documented the following diagnoses for Resident #5: metabolic encephalopathy, diabetes mellitus, malnutrition, depression, schizophrenia, palliative care, stage 4 pressure ulcer to sacral region, and obesity. The Care Plan with a revision date of 11/7/23 documented Resident #5 had activities of daily living (ADLs) self care performance deficit and impaired mobility related to activity intolerance,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-18 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, resident interviews, staff interviews, resident council notes, and policy review the facility failed to provide food at an appetizing temperature to 4 of 20 residents reviewed (Resident #25, #52, #59, and #61). The facility reported a census of 65 residents. Findings include: 1. The Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #52 had a Brief Interview for Mental Status (BIMS) score of 15 indicating no cognitive impairment. On 7/15/24 at 1:13 PM Resident #52 stated the food is cold half the time when it should be warm. 2. The Minimum Data Set (MDS) dated [DATE] revealed Resident #59 had a Brief Interview for Mental Status (BIMS) score of 13 indicating no cognitive impairment. On 7/15/24 at 10:56 AM Resident #59 stated the corn dogs were served cold a couple nights ago. Resident #59 stated the manager in the kitchen will not listen to the residents about the food. Resident #59 stated when she first came to the facility she told the kitchen manager the food was slop and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-18 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff interviews, and policy review the facility failed to follow proper sanitation, food safety and food handling practices in accordance with professional standards. The facility reported a census of 65 residents. Findings include: Observation on 7/15/24 at 9:30 AM noted Staff H, cook, to have facial hair but not a facial covering. Continuous observation on 7/15/24 at 10:38 AM noted Staff H, cook, to have facial hair and no covering, Staff I, Dietary Aide, observed to have facial hair and no facial covering, and Staff U, Dietary Aide, to have facial hair and no facial covering. Continued continuous observations revealed the following: Staff H, served food items from the steam table using gloves and scoops and placed the plates on the trays with insulated covers. Staff S, cook, took the tray with hot food, added uncovered cold beverages and uncovered desserts to the trays, and placed the trays in the transportation carts for delivery to Memory Care, assisted living which resides on the bottom floor of the building and room tray delivery. Staff S wore gloves…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-18 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clincal record review, resident interview, staff interview, and policy review the facility failed to make prompt efforts to resolve grievances the resident may have for 1 of 1 residents reviewed (Resident #52). The facility reported a census of 65 residents. Findings include: The Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #52 had a Brief Interview for Mental Status (BIMS) score of 15 indicating no cognitive impairment. On 7/15/24 at 1:17 PM Resident #52 stated she reported to Staff O, Social Service Designee and Staff P, Business Office Manager that she was missing $5.00 worth of change, $100.00 in $20 bills, $50.00 in $1 bills, and a couple [NAME] tickets that were no good. Resident #52 stated nothing was done about it. Resident #52 stated she was told by Staff P that she shouldn't have had that much money laying around. Resident #52 stated the facility did not replace the money. Resident #52 stated this happened a couple months ago. On 7/16/24 at 11:42 AM Staff O, Social Service…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-18 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview, and policy review the facility failed to complete a Pre-admission Screening and Resident Review (PASRR) for 1 of 1 residents (Resident #25), who was diagnosed with new mental disorder diagnoses since admission to the facility. The facility reported a census of 65 residents. Findings include: Review of Resident #25's Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 15 indicating no cognitive deficit. The MDS further revealed diagnoses of anxiety disorder, depression, and post traumatic stress disorder (PTSD). Review of a facility provided document titled, PASRR Notice of Nursing Facility Approval, dated 10/11/22 revealed a summary of findings indicating that Resident #25 that did not show evidence of a serious mental illness or an intellectual or developmental disability (IDD) that appears to require PASRR intervention. The document further revealed the screen remained valid for the stay at the nursing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-18 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, electronic health records (EHR) review, and policy review the facility failed to maintain medical records on each resident that were complete and accurate by not signing medication administration records when the enteral feeding was given for 1 of 2 residents reviewed (Resident #52). The facility reported a census of 65 residents. Findings include: The Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #15 had a Brief Interview for Mental Status (BIMS) score of 13 indicating no cognitive impairment. The MDS also revealed Resident #15 required use of an enteral feeding tube for nutritional intake. On 7/15/24 at 3:09 PM Resident #15 stated the evening nurse forgets to turn the pump on sometimes and the am nurse finds it in the morning. Resident #15 stated she did not miss any feedings. On 7/17/24 at 9:00 AM Resident #15 stated when the enteral feedings were not started on time she would notify the nurse and the feeding would be started or sometimes she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-18 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews, clinical record review and facility policy review the facility failed to provide adequate hand hygiene and Enhanced Barrier Precautions (EBP) for 3 of 9 residents reviewed for precaution. Staff failed to change gloves during incontinence cares for Resident #17, and failed to use proper Personal Protective Equipment (PPE) during catheter cares for Residents #25 and #21. The facility reported a census of 65 resident. Findings include: 1. According to the Minimum Data Set (MDS) assessment dated [DATE], Resident #17 had a Brief Interview for Mental Status (BIMS) score of 15 (intact cognitive ability). He was totally dependent on staff for dressing, and toileting hygiene. He was frequently incontinent of urine and always incontinent of bowel. His diagnosis included; anemia, benign prostatic hyperplasia, neurogenic bladder, wound infection, paraplegia, anxiety disorder, and unspecified intellectual disability. The Care Plan revised on 5/29/24 showed that he had urinary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-27 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy review, and staff interviews, the facility failed to complete comprehensive, weekly wound assessments of the resident's skin for 2 of 3 residents sampled (Residents #1 and #2). The facility reported a census of 71 residents. Findings include: 1. The Minimum Data Set (MDS) dated [DATE] for Resident #1 revealed that she had modified independence with cognitive skills for daily decision making. The MDS revealed the resident had Parkinson's disease and bipolar disease. The MDS also revealed she required extensive assistance of 2 with bed mobility, toileting, transfers and personal hygiene. The Incident Report dated 10/30/23 revealed, the resident inadvertently received a burn to her forehead while a HHA (hospice health assistant) was curling her hair. The Skin Assessment on 10/31/23 lacked assessment of the resident's burn to her forehead. Review of the clinical record revealed the record lacked a skin assessment of the burn until 11/10/23. In an interview on 2/27/24…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-05-10 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, clinical record review, and staff interviews, the facility failed to assure residents on pureed diets received appropriate portions for 5 of 5 residents reviewed (Resident #24, #26, #27, #36, and #63). The facility reported a census of 69 residents. Findings include: 1) Resident #24's Clinical Physician's Orders dated 4/28/23 included a regular diet, pureed texture. 2) Resident #26's Clinical Physician's Orders dated 10/26/22 included a regular diet, pureed texture. 3) Resident #27's Clinical Physician's Orders dated 11/2/22 included a general diet, pureed texture. 4) Resident #36's Clinical Physician's Orders dated 1/4/22 included a general diet, pureed texture. 5) Resident #63's Clinical Physician's Orders dated 2/16/23 included a general diet, pureed texture. The Diet Spreadsheet Week 3 indicated the noon pureed menu on 5/3/23, consisted of: -A pureed taco burger on a bun, (a #10 dipper of taco meat and a bun), -A #8 dipper of pureed Mexican rice, and -A 4 ounce serving of pureed creamed corn. On 5/3/23 at 10:40 a.m. the Dietary Manager (DM) pureed 5…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-05-10 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff interview and facility policy review the facility failed to serve food in accordance with professional standards for food service safety. The facility reported a census of 69 residents. Findings include: During an observation on 5/3/23 at 12:31 p.m. Staff B Cook, served the meal on East Court. He served the meal wearing gloves, touching the steam table, serving utensils, plates, and menus. Staff B intermittently touched buns with his gloved hands that he had touched multiple surfaces and items with. Staff E Dietary Aide also touched a bun with gloved hands. Menus that laid on the front of the steam table fell in on the soft shell tortillas. Staff F [NAME] pulled them off the tortillas and Staff B used the tortilla the menus had contact with. Staff B picked up the last 7 tortillas he served from the steam table with his gloved hand. On 5/3/23 at 1:40 p.m. the Dietary Manager, stated food should be served with utensils to avoid contamination. The facility policy Food Preparation and Service revised April 2019 documented bare hand contact with food was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-10 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and staff interview, the facility failed to ensure resident privacy for 1 of 24 residents reviewed (Resident #34). The facility reported a census of 69 residents. Findings include: The Minimum Data Set (MDS) assessment dated [DATE] for Resident #34 identified a Brief Interview for Mental Status (BIMS) score of 15 out of 15, indicating intact cognition. The MDS indicated that Resident #34 required extensive assistance of two persons with bed mobility and toilet use, extensive assistance of one person for dressing, and was totally dependent for transfers with a Hoyer and two persons. The MDS included diagnoses of diabetes mellitus, end stage renal disease, hypertension, asthma, atrial fibrillation, and [NAME]-Danlos syndrome (a connective tissue disorder). During an observation of a Hoyer transfer on 5/4/23 at 10:45 AM, Resident #34 was being prepared to be transferred from bed to her motorized wheelchair with a Hoyer lift to go for her shower. The Director of Nursing (DON) was also observing.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-10 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, the facility failed to notify the physician of family reported concerns for 1 of 5 residents reviewed (Resident #70). The facility reported a census of 69 residents. Findings include: According to the Minimum Data Set (MDS) assessment dated [DATE] Resident #70 scored 15 out of 15 on the Brief Interview for Mental Status (BIMS) indicating no cognitive impairment. The MDS documented the resident required extensive assistance with transfer, dressing, and toilet use, and depended on staff for personal hygiene. The MDS documented the resident's diagnoses to include chronic respiratory failure with hypoxia (low level of oxygen in tissues). The Care Plan dated 8/20/20 identified a focus of respiratory issues related to chronic obstructive pulmonary disease (COPD), hypoxia, and oxygen dependant. Goals included the resident would not need a hospital stay related to hypoxia, with a target date of 8/6/22. The Progress Notes for the resident documented the following: On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-10 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, staff interview and facility policy review the facility failed to provide residents or their representatives the appropriate written notices in a timely manner when they no longer qualified for services covered by Medicare for 2 of 3 residents reviewed (Resident #40 and #59). The facility reported a census of 69 residents. Findings include: 1) Resident #40's Census page showed she was on Medicare A (skilled care) from 1/10/23 to 3/28/23. A Notice of Medicare Non Coverage (NOMNC) documented Resident #40's Skilled Nursing Services would end 3/28/23. The notice showed the resident signed on 3/27/23. The notice documented if the resident/representative wanted an appeal they should do so as soon as possible, but no later than noon the day before the effective date indicated above (3/28/23). 2) Resident #59's Census page showed she was on Medicare A (skilled care) from 3/22/23 to 4/19/23. A Notice of Medicare Non Coverage (NOMNC) documented Resident #59's Skilled Nursing Services would end 4/19/23. The notice revealed the facility notified the resident's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-10 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review and staff interviews, the facility failed to refer a resident to the appropriate state-designated authority for a Level II Preadmission Screening and Resident Review (PASARR) evaluation and determination who was identified with a newly evident mental disorder for one of three residents reviewed (Resident #36). The facility reported a census of 69 residents. Findings include: The Minimum Data Set assessment for Resident #36, dated 2/15/23, included diagnoses of anxiety disorder, depression, and psychotic disorder. Review of PASARR Level I Screen form dated 1/3/22 for Resident #36, documented no major mental illnesses and no mental disorders. Review of Medication Administration Records dated 5/1/23 - 5/31/23, documented the resident received Risperdal (antipsychotic medication) 0.5 milligrams (mg) 1 tablet daily related to depression and Sertraline (antidepressant medication) 50 mg 1 tablet daily for Major Depressive Disorder. Review of Behavioral Health visit progress note dated 11/23/22, documented presenting problems of delusions with paranoid…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-10 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, resident and staff interviews and facility policy review, the facility failed to revise the Care Plan with resident specific data after a urinary catheter related hospitalization for 1 of 1 resident reviewed (Resident #40). The facility reported a census of 69 residents. Findings include: The discharge Minimum Data Set (MDS) dated [DATE] for Resident #40 documented the type of assessment as unplanned. The MDS documented her memory as ok with modified independence for cognitive skills. The MDS documented the resident had a urinary catheter and required extensive assistance with toileting which included catheter maintenance and supervision for personal hygiene. The MDS documented diagnoses to include hemiplegia and overactive bladder. The quarterly MDS dated [DATE] for Resident #40 documented an entry date of 01/10/23. The MDS documented the resident entered from an acute hospital. The MDS documented the resident scored 15 out of 15 possible points indicating she is cognitively…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-10 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, the facility failed to follow a physician's order for weekly weights, due to weight loss, for 1 of 17 residents reviewed (Resident #57); and failed to apply compression stockings per physician's orders for 1 of 1 residents reviewed (Resident #80). The facility reported a census of 69 residents. Findings include: 1. The Minimum Data Set (MDS) for Resident #57, dated 4/6/23, included diagnoses of schizophrenia and hemiplegia (paralysis of one side of the body). The MDS identified the resident required setup and supervision with eating and extensive assistance of two staff for bed mobility, transfers, dressing, and personal hygiene. The MDS also documented a weight loss of 5% or more in the last month or 10% or more in the last 6 months and not on a physician-prescribed weight-loss regimen. The MDS documented the resident had a Brief Interview for Mental Status score of 13 out of 15 possible points, indicating mild cognitive impairment. The Care Plan with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-10 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, family and staff interviews and facility policy review, the facility failed to provide nail care that resulted in a palm and nose wounds, and failed to provide showers per resident preference for 2 of 24 residents reviewed (Resident #23 and #72). The facility reported a census of 69 residents. Findings include: 1. The Minimum Data Set (MDS) assessment dated [DATE] for Resident #23 identified the presence of short and long-term memory impairment. The MDS indicated that Resident #23 was totally dependent and needed assistance of two persons with bed mobility, transfers, dressing, eating, personal hygiene, and toilet use. The MDS included diagnoses of stroke, cancer, aphasia (inability to verbally communicate), seizure disorder, dysphagia (difficulty swallowing), and mood disorder. The MDS also revealed the resident had functional limitations in range of motion to an upper extremity and both lower extremities. The Care Plan revised 4/25/23 identified Resident #23 as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-10 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, family and staff interviews the facility failed to provide adequate assessment and timely intervention for 1 of 5 residents reviewed (Resident #70). The facility reported a census of 69 residents. Findings include: According to the Minimum Data Set (MDS) assessment dated [DATE] Resident #70 scored 15 out of 15 possible points on the Brief Interview for Mental Status (BIMS) indicating no cognitive impairment. The MDS documented the resident required extensive assistance with transfer, dressing, and toilet use, and depended on staff for personal hygiene. The resident's diagnoses included chronic respiratory failure with hypoxia (low level of oxygen in tissues). The Care Plan for Resident #70 identified a focus of respiratory related to chronic obstructive pulmonary disease (COPD), hypoxia, and oxygen dependant initiated 8/20/20. Goals included the resident would not need a hospital stay related to hypoxia with a target date of 8/6/22. The Progress Notes for the resident documented…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-10 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, resident and staff interviews and facility policy review, the facility failed to prevent pressure ulcer development for 1 of 3 resident reviewed for pressure ulcers (Resident #21). The facility reported a census of 69 residents. Findings include: The admission Minimum Data Set (MDS) dated [DATE] documented the resident required extensive, one-person assistance with personal hygiene, dressing, and bed mobility and extensive, two-person assistance with toileting, ambulating, and transfers. The MDS documented the resident had diagnoses to include heart failure, renal insufficiency, arthritis, edema, muscle weakness and need for assistance with personal care. The MDS documented the resident was did not have any pressure ulcers on admission but was at risk for developing pressure ulcers. The quarterly MDS dated [DATE] for Resident #21 documented she scored 15 out of 15 possible points on the Brief Interview of Mental Status (BIMS), indicating intact cognitively. The MDS documented the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, and staff interviews, the facility failed to ensure safe transfer techniques used for 2 of 3 residents reviewed (Resident # 21, #24). The facility reported a census of 69 residents. Findings include: 1. The Minimum Data Set (MDS) assessment for Resident #24, dated 3/11/23, included diagnoses of hip fracture and Non-Alzheimer's Dementia. The MDS identified the resident required extensive assist of two staff for bed mobility, transfers, dressing, and toilet use. The MDS identified the resident was always incontinent of bladder and bowel and a Brief Interview for Mental Status score of 5 out of 15 possible points, indicated severe cognitive impairment for decision-making. During an observation on 5/08/23 at 10:45 AM, Staff G, Certified Nurse Aide (CNA) and Staff H, CNA transferred Resident #24 from a Broda chair (adjustable padded wheelchair) to the bed with a gait belt and assist of both staff. Staff G and Staff H provided incontinence care to the resident. Staff G…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-10 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, observation, staff interview, and facility policy review the facility failed to provide appropriate incontinence care for one of three residents reviewed (Resident #24) . The facility reported a census of 69 residents. Findings include: The Minimum Data Set (MDS) assessment for Resident #24, dated 3/11/23, included diagnoses of hip fracture and Non-Alzheimer's Dementia. The MDS identified the resident required extensive assist of two staff for bed mobility, transfers, dressing, and toilet use. The MDS identified the resident was always incontinent of urine and bowel and a Brief Interview for Mental Status score of 5 out of 15 possible points, indicated severe cognitive impairment for decision-making. The Care Plan with the revised date 4/3/23 documented Resident #24's skin problems related bowel and bladder incontinence. The Care Plan directed staff to keep her skin clean and dry. During an observation on 5/08/23 at 10:45 AM, Staff G, Certified Nurse Aide (CNA) and Staff H, CNA transferred Resident #24 from a Broda chair (adjustable padded…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-10 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview, and facility policy review the facility failed to consistently assess and obtain vitals before and after dialysis for 1 of 1 resident reviewed (Resident #34). The facility reported a census of 69 residents. Findings include: The Minimum Data Set (MDS) assessment dated [DATE] for Resident #34 identified a Brief Interview for Mental Status (BIMS) score of 15 out of 15 possible points indicating intact cognition. The MDS indicated the resident required extensive assistance of two persons with bed mobility and toilet use, extensive assistance of one person for dressing, and was totally dependent for transfers with two persons. The MDS included diagnoses of diabetes mellitus, end stage renal disease, hypertension, asthma, atrial fibrillation, and [NAME]-Danlos syndrome (a connective tissue disorder). The MDS documented the resident received dialysis. The Care Plan dated 11/13/22 identified Resident #34 went to dialysis three times a week on Monday, Wednesday, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-10 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observation and staff interview the facility failed to ensure staff performed proper hand hygiene during patient care for 1 of 24 residents reviewed (Resident #34). The facility reported a census of 69 residents. Findings include: The Minimum Data Set (MDS) assessment dated [DATE] for Resident #34 identified a Brief Interview for Mental Status (BIMS) score of 15 out of 15 possible points, indicating intact cognition. The MDS documented the resident required extensive assistance of two persons with bed mobility and toilet use, extensive assistance of one person for dressing, and was totally dependent for transfers with a Hoyer and two persons. The MDS documented the resident had an indwelling catheter and was frequently incontinent of bowel. The MDS included diagnoses of diabetes mellitus, end stage renal disease, hypertension, asthma, atrial fibrillation, and [NAME]-Danlos syndrome (a connective tissue disorder). During an observation of a Hoyer transfer on 5/4/23 at 10:45 AM,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record. 1 Medicare payment denial on record.
- Medicare payment denial — starting 2024-08-15 for 8 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to AZRIA HEALTH — 9 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.6 | -0.6 vs chain |
| Health inspection | 1 of 5 | 1.8 | -0.8 vs chain |
| Staffing | 3 of 5 | 2.9 | +0.1 vs chain |
| Quality measures | 1 of 5 | 1.8 | -0.8 vs chain |
The other 8 homes this chain runs (chain average 1.6★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| DOVETAIL OPCO HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 04/01/2021 |
| AZRIA VENTURES LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 04/01/2021 |
| HORNUNG, STEVEN | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER | NO PERCENTAGE PROVIDED | since 04/01/2021 |
| KAMINER, AARON | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER | NO PERCENTAGE PROVIDED | since 04/01/2021 |
| WILLIAMS, DOUGLAS | Individual | W-2 MANAGING EMPLOYEE | — | since 04/01/2021 |
CMS files one row per role, so the 7 rows in the source record cover these 5 parties — each is shown once here with every role it holds. Nothing is omitted.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $583K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Iowa Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 165373. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-06-12, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
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