Lutheran Living Senior Campus
2421 Lutheran Drive, Muscatine, IA 52761 · Non profit - Church related · 155 certified beds · (563) 263-1241 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- it has abuse, neglect, or exploitation citations (F0600, F0603, F0610) — most recent Oct 2023
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 6 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (43) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $253,886 in federal fines (most recent 2025-08-07)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 16.3% | 17.1% | 15.4% | typical |
| Long-stay residents who lose too much weight | 3.1% | 4.6% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 1.3% | 1.5% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 1.2% | 2.4% | 2.0% | better |
| Long-stay residents with depressive symptoms | 5.9% | 4.2% | 6.5% | typical |
| Long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 2.9% | 3.8% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 14.9% | 16.6% | 16.1% | typical |
| Long-stay residents on antianxiety or hypnotic medication | 19.2% | 20.8% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 98.2% | 95.3% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.0% | 4.2% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 29.6% | 25.6% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 10.3% | 19.5% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 2.1% | 2.1% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 90.8% | 73.3% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 21.1% | 20.9% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 22.1% | 13.2% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.01 | 1.49 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 3.69 | 2.08 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
59.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 192 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 65.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 78 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.12 therapist hours per resident per day in 2026Q1 — more than 8% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 5% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 59.1%CMS range 53.7–66.1 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.3%CMS range 8.0–14.3 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 65.4% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 48.7% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 46.1% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 94.8% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.9% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.5%CMS range 3.9–10.8 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.78 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 155 beds and averages 121.3 residents a day — about 78% occupied, or roughly 34 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.85 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.44 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.36 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.43 hrs/resident/day on weekends vs 4.02 on weekdays — 15% thinner on weekends. RN hours go from 0.49 to 0.32 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 43% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
43 citations, most serious first. The 17 most serious are shown; the remaining 26 are one tap away and print in full.
- Immediate jeopardy · J2025-08-07 · tag F0740 — failed to provide behavioral / mental-health care — isolatedEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility self report, State of Iowa Administrative Hearings Findings, and staff interviews, the facility failed to perform behavioral health assessments for Resident #1 after he was served a 30 day involuntary discharge notice following an alleged assault on another resident. Resident #1 had a documented history of major depressive disorder and suicidal ideation and was placed on one to one (1:1) supervision after the alleged assault. On [DATE] the 1:1 supervision was discontinued to address a staffing shortage without Resident #1 being assessed. During the early morning hours of [DATE], with no 1:1 supervision, Resident #1 used items within reach and committed suicide hours before his scheduled discharge from the facility. The facility reported a census of 124 residents. On [DATE] at 5:00 pm, the State Survey Agency informed the facility of the failure to perform behavioral health assessments following notification of an involuntary discharge created an Immediate Jeopardy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2025-08-07 · tag F0741 — failed to have staff trained for behavioral health — isolatedEnsure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility self report, State of Iowa Administrative Hearings Findings, staff and family interviews, and facility policy review, the facility failed to recognize and address potential statements and behaviors that indicated Resident #1's self harm risk after he was served a 30 day involuntary discharge notice following an alleged assault on another resident. Resident #1 had a documented history of major depressive disorder and suicidal ideation and was placed on one to one (1:1) supervision after the alleged assault. In the days leading up to his discharge, multiple staff members stated they observed Resident #1's potential signs of worsening depression or heard him verbalize comments of potential self-harm but did not report these concerns to facility management. During the early morning hours of [DATE], without 1:1 supervision in place, Resident #1 used items within reach and committed suicide hours before his scheduled discharge from the facility. The facility reported a census…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2024-09-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, facility video and staff interviews, the facility failed to ensure a resident with exit seeking behavior did not exit the facility without staff knowledge. (Resident #4) The facility reported census was 125. The State Agency informed the facility of the Immediate Jeopardy (IJ) on 9/17/24 at 3:30 pm. The IJ began on August 4, 2024. Facility staff removed the Immediate Jeopardy on 9/24/24 through the following actions: - Resident placed on 1:1 observation on 8/4/24 until he was moved to the locked Memory Care Unit on 8/5/24. - Neuro checks initiated, witness statement obtained, and notifications made on 8/4/24. - Elopement assessment and care plan updated 8/5/24. - Staff education on elopement and documentation began 8/4/24. - Residents wander guard immediately checked for functionality on 8/4/24. - Staffing was reviewed for time of incident and determined not to be a contributing factor. How will you identify other residents who are at risk for being affected by this…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2024-07-31 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, personnel records, medical examiner interview and staff interviews, the facility failed to provide adequate staff and supervision to assist a resident who called out for help in a timely manner for 1 of 5 residents (Resident #1) reviewed for safety. Per staff interview, Resident #1 called out for help on [DATE] at approximately 4:30 AM, and staff were unable to respond for up to 10 minutes. The resident subsequently found face down in bed, feet on the floor, unresponsive. The facility reported a census of 129 residents. The State Agency informed the facility of the Immediate Jeopardy (IJ) on [DATE] at 5:35 p.m. The IJ began on February 11, 2024, when Resident #1 found unresponsive. Facility staff removed the Immediate Jeopardy on [DATE] through the following actions: a. The Director of Nursing (DON) or designee will educate On-Call Clinical Staff on responsiveness to staffing calls. b. The DON or designee will educate direct care Licensed Nurses prior to working their next shift…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2023-10-05 · tag F0603 — failed to not confine residents against their will — isolatedProtect each resident from separation (from other residents, his/her room, or confinement to his/her room).
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews, clinical record review, facility policy review and facility investigation review, the facility failed to ensure a resident was not subjected to involuntary seclusion when a staff member had used verbal threats to impose the understanding to a resident that she was not allowed to leave her room. This deficient practice resulted in Resident #385 displaying behaviors of anxiety, tearfulness, and fear of the staff member that imposed the involuntary seclusion to the residents room for one of four residents reviewed for abuse (Resident #385). This deficient practice resulted in an Immediate Jeopardy (IJ) to the health and safety of a resident who resided at the facility. The facility reported a census of 140 residents. Findings Include: On 10/4/23, the Iowa Department of Inspections and Appeals staff contacted the facility staff to notify them the Department staff determined an Immediate Jeopardy situation existed at the facility. The Immediate Jeopardy had a start date of 5/16/23. The facility staff removed the immediacy on 10/5/23 at 2:55 PM, and decreased the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2023-10-05 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, staff interview, Facility Investigation Review and facility policy review the facility failed to thoroughly and timely investigate a resident's allegations of mean/aggressive treatment and involuntary seclusion by a facility staff member, failed to separate residents from an alleged perpetrator after staff had become aware of allegations, and failed to maintain thorough documentation regarding investigation into the resident's allegations for one of four residents reviewed for abuse (Resident #385). This deficient practice resulted in an Immediate Jeopardy to the health and safety of a resident who resided at the facility. The Facility had a census of 140. Findings Include: On 10/4/23 at 3:55 PM, the Iowa Department of Inspections, Appeals, and Licensing staff contacted the facility staff to notify them the Department staff determined an Immediate Jeopardy situation existed at the facility. The Immediate Jeopardy had a start date of 5/16/23. The facility staff removed the immediacy on 10/5/23 at 2:55 PM, and decreased the scope J to D level after the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Hcited before2023-10-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 5. The Quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #60 scored 15 out of 15 on a Brief Interview for Mental Status (BIMS) exam, which indicated cognition intact. The MDS documented the resident needed extensive assistance with two plus person physical assist for bed mobility, transfers, and dressing. The MDS revealed medical diagnosis of heart failure, hypertension, and hemiplegia/hemiparesis. The Care Plan identified a focus problem of skin integrity for actual complications with impaired skin integrity including skin tears, bruising and pressure related to current medical and physical status with initiated date of 9/13/22. The interventions were listed as follows; documented medications, labs, and treatments as ordered; and observe skin with AM/PM cares and with toileting for redness, rashes, open areas, pain, swelling and report them to team leader with weekly skin checks. The Care Plan identified a focus problem of Activities of Daily Living (ADL's): Potential for complications…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-13 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, facility policy review, resident representative interview and staff interview, the facility failed to ensure residents and/or their representatives were fully informed of the risks and benefits of taking psychotropic (medications that affect thought processes or behaviors) before the resident started taking the medication and when changes occurred for 2 of 5 residents (Residents #3 and Resident #47) reviewed for unnecessary medications. The facility reported a census of 117 residents.Findings include:1. Review of the Minimum Data Set (MDS) assessment, dated 12/10/25, revealed Resident #3 had a Brief Interview for Mental Status (BIMS) score of 15 out of 15 which indicated intact cognition. The MDS identified the resident did not display any behaviors and had signs and symptoms of minimal depression. The list of diagnoses included depression, anxiety, bipolar disorder and an intellectual disability. The MDS indicated the resident medications prescribed in the high-risk classes of antipsychotic, antidepressant and antianxiety. Review of the electronic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-13 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, facility policy review, family, resident and staff interviews, the failed to make repairs of damaged flooring and walls in a timely manner for 2 of 4 (Resident #53 and Resident #81) resident rooms sampled; and failed to dispose of an empty cleaning spray bottle from 1 of 4 (Resident #81) resident rooms. The facility reported a census of 117 residents.Findings include:1. Review of the Minimum Data Set assessment for Resident #53, dated 1/28/26, revealed the resident admitted to the facility on [DATE]. The Brief Interview for Mental Status (BIMS) score of 8 out of 15 indicated a moderate cognitive impairment. The list of diagnoses included dementia. The MDS indicated Resident #53 required substantial/maximal assistance for transfers, and repositioning. Review of the electronic health record (EHR) revealed Resident #53 resided in their current room since 12/19/24. During an observation on 2/5/26 at 8:42 AM, a fist sized area with a dent and crack noted on the wall…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-13 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, clinical record review, facility policy review and staff interview, the facility failed to ensure staff completed hand hygiene and utilized Enhanced Barrier Precautions in an attempt to prevent the transmission of infections during resident care for 3 of 8 (Resident #2, Resident #3, and Resident #91) residents reviewed for infection control. The facility reported a census of 117. Findings include:1. Review of the Minimum Data Set (MDS) assessment for Resident #2, dated 12/10/25, revealed a list of diagnoses which included traumatic brain injury, seizure disorder and quadriplegia. The MDS indicated Resident #2 utilized a feeding tube (a surgical opening in the abdominal wall for the delivery of nutrition, hydration and medications) and a tracheostomy (a surgical opening in the throat to provide an alternate airway for breathing). Review of the Care Plan for Resident #2, revised 2/8/26, revealed a Focus area to address Enhanced Barrier Precautions (EBP) for trach and PEG tube (a type of feeding tube). The Intervention directed Enhanced Barrier Precautions are to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-07 · tag F0553 — failed to let residents help plan their care — isolatedAllow resident to participate in the development and implementation of his or her person-centered plan of care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, family and staff interviews, and policy review, the facility failed to conduct quarterly Care Conferences (CC) for 1 of 3 residents reviewed (#4). The facility reported a census of 124 residents. Findings include: The Minimum Data Set (MDS) assessment for Resident #4 dated 3/26/25 did not include a Brief Interview for Mental Status (BIMS) score; however, an MDS assessment dated [DATE] revealed a BIMS score of 06 out of 15, which indicated severely impaired cognition. The MDS dated [DATE] included diagnoses of coronary artery disease (CAD), congestive heart failure (CHF), Alzheimer's Disease, non-Alzheimer's dementia, venous insufficiency, and seborrheic dermatitis (a common skin condition that causes a scaly, flaky, itchy rash, often on the scalp, face, and body folds). The Care Plan dated 2/24/23 indicated the resident had potential for complications with impaired skin integrity including skin tears, bruising AND/OR pressure related to current medical and physical status and had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-07 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, family and staff interviews, and policy review, the facility failed to provide timely physician and family notification for 1 of 3 residents (Resident #4) who experienced a newly documented open wound. The facility reported a census of 124 residents. Findings include: The Minimum Data Set (MDS) assessment for Resident #4 dated 3/26/25 did not include a Brief Interview for Mental Status (BIMS) score; however, an MDS assessment dated [DATE] revealed a BIMS score of 06 out of 15, which indicated severely impaired cognition. The MDS dated [DATE] included diagnoses of coronary artery disease (CAD), congestive heart failure (CHF), Alzheimer's Disease, non-Alzheimer's dementia, venous insufficiency, and seborrheic dermatitis (a common skin condition that causes a scaly, flaky, itchy rash, often on the scalp, face, and body folds). It also revealed the resident was independent with rolling left-to-right, sit-to-lying, and lying-to-sitting on the side of the bed, and required supervision…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-07 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, family and staff interviews, the facility failed to provide timely interventions for 1 of 3 residents who experienced a newly documented open wound (#4). The facility reported a census of 124 residents. Findings include: The Minimum Data Set (MDS) assessment for Resident #4 dated 3/26/25 did not include a Brief Interview for Mental Status (BIMS) score; however, an MDS assessment dated [DATE] revealed a BIMS score of 06 out of 15, which indicated severely impaired cognition. The MDS dated [DATE] included diagnoses of coronary artery disease (CAD), congestive heart failure (CHF), Alzheimer's Disease, non-Alzheimer's dementia, venous insufficiency, and seborrheic dermatitis (a common skin condition that causes a scaly, flaky, itchy rash, often on the scalp, face, and body folds). It also revealed the resident was independent with rolling left-to-right, sit-to-lying, and lying-to-sitting on the side of the bed, and required supervision with all other mobility. It further revealed,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-06 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, legal guardian interview, and staff interviews, the facility failed to notify the resident's guardian in a timely manner after a fall resulting in injury and transfer to the hospital for 1 of 3 residents reviewed. (Resident #1). The facility reported census was 120. Findings include: According to the Minimum Data Set, dated [DATE], Resident #1 had a Brief Interview for Mental Status score of 3, indicating a severely impaired cognitive status. Resident #3 was independently mobile with using her wheel walker and required moderate assistance with dressing, toilet use and personal hygiene needs. Resident #1's diagnoses included Alzheimer's, age related osteoporosis w/o (without) current pathological fracture, and chronic obstructive pulmonary disease, malnutrition. According to an Incident Report dated 2/13/25 at 6:10 p.m., written by Staff H, Resident #1 was in her bedroom with Staff F, Certified Nursing Assistant, preparing for bed, when Resident #1 tripped and fell onto her right…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-12-12 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident and staff interviews, and temperature testing, the facility failed to serve food at a palatable temperature for one dinner meal observed and for several residents served room trays on the evening meal in the rooms on the 600 Hall. The facility reported a census of 124 residents. Findings include: During an interview on 12/10/24 at 12:26 PM, Staff D, Dietary Aid stated food temperatures are taken once the food has been placed in the steam table and before the first resident is served. Staff D was asked how they keep the room trays hot when taking meal trays to the resident rooms. She advised the plates and food covers are not heated prior to plating. She reported they typically try to get the meals to the resident rooms as soon as possible after they have been plated. When queried Staff D, stated she has heard a few random complaints that sometimes the food is not hot enough. Once the food is delivered to her it is placed in the steam table and temperature taken and logged into a log book prior to starting meal service. The log book was observed and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-12 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interviews, and the facility policy, the facility failed to report an alleged abuse incident for 1 of 1 residents reviewed for abuse (Resident #52). The facility reported a census of 124 residents. Findings include: The Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #52 scored an 8 out of 15 on the Brief Interview for Mental Status (BIMS) exam, which indicated cognition moderately impaired. The MDS revealed the resident required partial/moderate assistance with toileting hygiene, upper and lower body dressing; sit to lying; lying to sitting; sit to standing; chair/bed to chair transfer; and toilet transfer. The MDS revealed the resident frequently incontinent of urine and occasionally incontinent of bowel. The MDS revealed medical diagnoses of anxiety disorder and depression. The Care Plan revealed a focus area dated 4/15/19 for risk of side effects of psychotropic medications related to anxiolytic and antidepressant medication therapy. Resident had a diagnosis of major…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-12 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview, and facility policy review the facility failed to ensure the Ombudsman notified of resident transfers to the hospital for 2 of 2 residents reviewed for hospitalization (Resident #37, Resident #110). The facility reported a census of 124 residents. Findings include: 1. The Minimum Data Set (MDS) dated [DATE] revealed Resident #110 scored 15 out of 15 on a Brief Interview for Mental Status (BIMS) exam, which indicated intact cognition. Review of the Progress Note dated 9/20/24 at 11:12 AM revealed, in part, The ambulance was called, and the resident left the facility via non-emergency ambulance at 2022. Review of Ombudsman Notification provided by the facility did not include notification of Resident #110's transfer to the hospital on 9/20/24. 2. The MDS assessment dated [DATE] revealed Resident #37 scored a 13 out of 15 on the BIMS exam, which indicated cognition intact. The MDS revealed medical diagnoses of neurogenic bladder, diabetes mellitus, and heart…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 26 citations
- Potential for harm · D2024-12-12 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interviews, and the facility policy, the facility failed obtain a lab for a hemoglobin A1c per the provider's order for 1 of 25 residents reviewed for professional standards (Resident #35). The facility reported a census of 124 residents. Findings include: 1. The Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #35 scored a 7 out of 15 on the Brief Interview for Mental Status (BIMS) exam, which indicated cognition severely impaired. The MDS revealed a diagnoses for diabetes mellitus (DM). The MDS revealed the resident received insulin injections 7 out of 7 days. The Care Plan revealed a focus area for potential for complication of diabetes with concern of hypoglycemia/hyperglycemia dated 3/30/23. The interventions dated 3/30/23 indicated medications, labs, and treatments as ordered/accepted. The EMR (Electronic Medical Record) revealed a diagnosis for Type II DM with diabetic peripheral angiopathy without gangrene. The Progress Note dated 9/25/24 at 6:29 PM, revealed new…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-12 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and facility policy review the facility failed to ensure a medication cart remained locked when not in use for 1 of 7 medication carts. The facility reported a census of 124 residents. Findings include: On 12/9/24, observation of the medication cart for 400 hall present across from the nursing station revealed the following: a. On 12/9/24 at approximately 2:12 PM, a staff member walked past the medication cart and the medication cart lock was not depressed. Another staff member then passed by the medication cart and the medication cart lock was not depressed. The cart was unlocked, able to be opened without a staff member present, and medications were observed to be accessible inside the medication cart. b. On 12/9/24 at 2:13 PM, notified Staff B, Registered Nurse (RN) of the medication cart, who was present in the office off of the nursing station. Staff B queried about when medication cart was normally locked, and explained when not here. On 12/12/24 at approximately 11:00 AM, the Director of Nursing (DON) queried when staff should be locking the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-09-30 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY ; Based on observations, clinical record review, resident and staff interviews, the facility failed to ensure residents are provided incontinence care in accordance with professional standards of practice. (Resident #19, #20) The facility reported census was 125. Findings include: During observations on 10/1/24 at 1:00 a.m. upon entering the lounge area between 600 and 700 halls, there were three staff visiting. Two were sitting in recliners (Staff AA) with their feet elevated and one standing between them talking. The TV was on and there were no residents in the proximity of the lounge area. There was a bowl on an end table which appeared to have been recently eaten from. The three aides including Staff AA, Certified Nursing Aide, quickly got up, folded a sheet, picked up the bowl and proceeded to the nurse's station. At 1:30 a.m. Staff AA walked onto 700 hall and returned within two minutes and then 600 hall, again returning in less than 5 minutes. She remained at the nurse's station until 2:24 a.m. at which…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-09-30 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interviews, the facility failed to properly identify residents prior to administration of medications, failed to clarify medication orders, failed to initiate medication orders timely and failed to recognize medication errors when they occur and properly notify physicians of such errors, all in accordance with a professional standards of practice. (Residents #3, #7) The facility reported census was 125. Findings include: 1. According to the Minimum Data Set (MDS) dated [DATE], Resident #3 had a Brief Interview for Mental Status (BIMS) score of 14, indicating an intact cognitive status. Resident #3 was independent with transfers, mobility, dressing, toilet use and personal hygiene needs and continent of bladder and bowel. Resident #3's diagnosis included Non-Alzheimer's dementia, coronary artery disease and seizure disorder. According to a Progress Note dated 9/7/24 at 7:30 a.m. a nurse was informed by Staff Q, Agency Certified Medication Aide, that she had given a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-30 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review the facility failed to notify a resident's physician upon discovering a positive COVID infection. (Resident #8) The facility reported census was 125. Findings include: According to the Minimum Data Set (MDS) dated [DATE], Resident #8 had a Brief Interview for Mental Status (BIMS) score of 12, indicating a marginally impaired cognitive status. Resident #8 was independent with transfers, mobility, toilet use and personal hygiene needs and needed moderate assistance with dressing. He was continent of bladder and bowel. Resident #8's diagnosis included renal insufficiency. According to Progress Note dated 8/25/24 at 1:51 p.m., Resident #8 tested positive for COVID. The progress note did not indicate the primary care physician was notified of the positive test result. According to a Progress note dictated by the Physician Assistant (PA) on 8/26/24 at 9:46 a.m., Resident #8 was being seen due to testing positive for COVID-19 infection. The PA indicated two days ago the resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-10-05 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record review, and facility policy review, the facility failed to ensure consistent documentation of code status to direct staff clearly on Cardiopulmonary Resuscitation (CPR) and Do Not Resuscitate (DNR) orders for 4 of 5 residents reviewed for Advance Directives (Resident #48, #118, #128, #438). The facility reported a census of 140 residents. Findings include: 1. The Quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #118 scored 08 out of 15 on a Brief Interview for Mental Status (BIMS) exam, which indicated moderate cognitive impairment. Diagnoses for Resident #118 included Cerebrovascular Accident (stroke), hemiplegia (paralysis) and aphasia (language disorder). The Care Plan initiated [DATE] documented focus, Advance Directives, I am a full code. The Code status book at the nurse's station included a document titled CPR Preference indicated wanted CPR, signed by Resident #118 responsible party on [DATE] and signed by the physician on [DATE]. The document was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-10-05 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, policy review, and staff interview the facility failed to complete comprehensive care plans to reflect care given and failed to consistently provide care conferences on a quarterly basis for 4 of 7 residents reviewed for care plan conferences and care plan revision (Resident #101, Resident #5, Resident #7, Resident #24). The care plan for Resident #101 did not include goals and interventions for 12 focus areas identified. The care plan for Resident #5 did not include interventions for activities of daily living (ADL). The facility reported a census of 140 residents. Findings included: 1. The admission Minimum Data Set (MDS) assessment dated [DATE] for Resident #101 listed diagnoses of heart failure, obstructive uropathy, and muscle wasting and atrophy. The MDS identified a BIMS score of 15 which indicated intact cognition. Section G revealed limited assistance of 1 for bed mobility, locomotion on and off of the unit, and personal hygiene and extensive assistance of 1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-10-05 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews, resident interviews, record review and policy review. The facility failed to ensure sufficient staffing to meet resident's needs for 6 of 29 residents reviewed in the sample (#7, #26, #27, #48, #52, #60). The facility reported a census of 140. Findings include: 1. The Quarterly Minimum Data Set (MDS) assessment dated [DATE] for Resident #48 revealed 15 out of 15 score on a Brief Interview for Mental Status (BIMS) exam, indicating cognition intact. Diagnoses included traumatic spinal cord dysfunction and quadriplegia. The Care Plan initiated 8/28/22 for Resident #48 documented the intervention for transferring required two staff members with Hoyer transfer (mechanical lift) for all transfers using the large sling and directed staff to assist with maneuvering limbs during the transfer. On 09/26/23 08:05 AM Resident in bed, stated that Certified Nurse Assistant (CNA) reported they must finish feeding and then would help him up for a shower. Resident expressed anger that he had to wait for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-05 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, and staff interviews the facility failed to protect and value resident's private space when they entered a resident room with a closed door without knocking and waiting for permission to enter and failed to ensure residents were treated in a dignified manner for two of four resident's reviewed for dignity (Resident #8, Resident #56). The facility reported a census of 140. Findings included: 1. The admission Minimum Data Set (MDS) dated [DATE] for Resident #56 listed diagnoses of heart failure, anxiety, and depression. The MDS documented the resident scored 15 on a Brief Interview for Mental Status (BIMS) exam, which indicated intact cognition. On 09/25/23 at 11:18 AM Staff C, Certified Nurses Aid (CNA), opened resident's door and started to come into the resident's room without knocking or announcing herself. She retreated when she saw the resident had company. On 09/25/23 at 11:18 AM the resident stated staff entered the room without knocking or announcing themselves…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-05 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, staff interview, Facility Investigation Review and facility policy review the facility failed to notify the Power of Attorney or family members regarding allegations of mean and aggressive treatment by a facility staff member resulting in a possible injury to her knee and involuntary seclusion, for one of three residents review for notification. (Resident#385). The facility failed to protect resident during the facility investigation. The facility reported a resident census of 140. Findings Include: The Quarterly Minimum Data Set (MDS) assessment for Resident #385 dated 07/05/2023 revealed the resident scored 8 out of 15 on a Brief Interview for Mental Status exam, which indicated the resident was severally cognitively impaired. Grievance Form dated 5/16/23 documented that Resident#385 voiced concerns to Director of Social Services, therapy staff, and activities staff. The statement of concerns documented as follows; Staff V, Certified Nurses Aid (CNA) was very mean to the resident. Put her in her room and told her not to come out. Pushed her into…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-05 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to protect the resident's right to be free from physical abuse by a resident for two of four residents reviewed for abuse. (Resident #64, Resident #84). The facility reported a census of 140 residents. Findings include: 1. The Quarterly Minimum Data Set (MDS) assessment for Resident #84 dated 9/12/23 revealed the resident scored 8 out of 15 on a Brief Interview for Mental Status (BIMS) exam, which indicated moderate cognitive impairment. The Care Plan identified a focus area as Mood/Behavior; resident at risk for potential complications with mood/behavior due to anxiety and depression. The resident often became agitated and aggressive towards staff and other residents with initiated date of 3/24/23. The Nurse Progress Note dated 7/31/23 at 8:59 AM documented as follows; Called to telehealth this morning and given behavior problem this morning, resident was disruptive, combative with cares, mocking staff when conversing, argumentative and repeating the words, kicking and uncooperative with cares. Resident refused…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-05 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure allegations of abuse were reported within required regulatory timeframe for three of four residents reviewed for abuse (Resident #64, Resident #84, Resident #385). The facility reported a census of 140 residents. Findings include: 1. The Quarterly Minimum Data Set (MDS) assessment for Resident #84 dated 9/12/23 revealed the resident scored 8 out of 15 on a Brief Interview for Mental Status (BIMS) exam, which indicated moderate cognitive impairment. The Care Plan with initiated dated 3/24/23 identified a focus area for Resident #84 as follows: MOOD/BEHAVIOR: At Risk or Potential for Complications with Mood/Behavior due to anxiety and depression. I often become agitated and aggressive towards staff and other residents. The Nurse Progress Note dated 7/31/23 at 8:59 AM documented as follows; Called to Telehealth this morning and given behavior problem this morning, resident was disruptive, combative with cares, mocking staffs when conversing , argumentative and repeating the words, kicking and uncooperative…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-05 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure thorough documentation in the clinical record for a resident's transfer to the hospital for three of seven residents reviewed for hospitalization (Resident #7, Resident #60, Resident #124). The facility reported a census of 140 residents. Findings include: 1. The Quarterly Minimum Data Set (MDS) assessment for Resident #124 dated 9/11/23 revealed the resident had severely impaired cognitive skills for daily decision making. Per the MDS, Resident #124's diagnoses included anxiety disorder and depression. The Nurse Progress Note dated 9/13/23 at 3:23 PM documented, [Name Redacted], Physician Assistant- Certified (PAC) in facility and assessed [Resident #124]. [Resident #124] has not been bearing weight to right lower extremity (RLE) and has been transferred with the stand lift and Hoyer lift recently. NOR: Send to ED (Emergency Department) once brother, [Name Redacted], arrives d/t (due to) not bearing weight to RLE. [Name Redacted],…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-05 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interviews the facility failed to ensure resubmission of the Preadmission Screening and Resident Review (PASARR) following change in medical diagnoses for one of two residents reviewed for PASARR (Resident #47). The facility reported a census of 140 residents. Findings include: The Annual Minimum Data Set (MDS), dated [DATE] documented Resident #47 did not receive antipsychotic medications and there was no indication of mood/behavioral instability. The resident scored 15 out of 15 on a Brief Interview for Mental Status (BIMS) exam, which indicated the resident was cognitively intact. Care Plan dated 10/22/2020 and Initiated on 10/22/2020 documented the following; The Resident has psychotropic medications (antidepressant) with a diagnosis of PTSD, generalized anxiety disorder and hallucinations. The following are the facility interventions; a) Administer my medications as ordered. Monitor me for and document side effects and effectiveness. b) Monitor me for and record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-05 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interview and facility policy review the facility failed to complete a Preadmission Screening and Resident Review on 1 out of 1 residents reviewed (Resident #69). The facility reported a census of 140 residents. Findings include: The Significant Change Minimum Data Set (MDS) dated [DATE] revealed Resident #69 had a Brief Interview for Mental Status (BIMS) score of 15 which indicates cognitively intact. Resident #69 MDS listed a diagnosis of Anxiety Disorder, Depression and Bipolar Disorder. Review of the Preadmission Screening and Resident Review (PASARR) dated [DATE] revealed level I outcome exempted hospital discharge. Exempted hospital discharge 30 day approval. - A 30 day or less stay in the nursing facility is authorized. Re-screening must occur by or before the 30th day if the individual is expected to remain in the nursing facility beyond the authorization timeframe. The residents clinical record lacked a PASARR review after the 30 approval expired. On [DATE] at 3:17 PM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-05 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure timely completion of a baseline Careplan for two of twenty-eight residents reviewed for baseline Careplan (Resident #7, Resident #124). The facility reported a census of 140 residents. Findings include: 1. The Quarterly Minimum Data Set (MDS) assessment for Resident #124 dated 9/11/23 revealed the resident had severely impaired cognition. Review of Resident #124's clinical census documentation documented the resident was admitted to the facility on [DATE]. On 9/27/23 at 11:10 AM, review of Resident #124's Baseline Care Plan dated 7/18/23 revealed the assessment marked as incomplete, and in progress. 2. The 5-Day MDS assessment dated [DATE] revealed Resident #7 scored 15 out of 15 on a Brief Interview for Mental Status (BIMS) exam, which indicated cognition intact. The Progress Note dated 8/22/2023 at 3:30 PM revealed transfer in hospital summary: resident returned from hospital by ambulance. The Electronic Medical Record (EMR)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-05 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, record review, and facility policy review the facility failed to provide showers twice weekly for 1 of 3 residents reviewed for ADLs (Activities of Daily Living) (Resident #7). The facility reported a census of 140. Findings include: The 5-Day MDS assessment dated [DATE] revealed Resident #7 scored 15 out of 15 on a Brief Interview for Mental Status (BIMS) exam, which indicated cognition intact. The MDS documented the resident needed extensive assistance with of one person physical assist with bed mobility and total dependence for bathing performance and two plus person physical assist for bathing support provided. The Care Plan revealed a focus area for assistance with ADLs due to impaired mobility dated 8/16/22. The interventions revealed bathing assist of 1. The POC (Plan of Care) Bathing Task documented Resident #7 received showers on the following dates: a. 8/31/23 b. 9/5/23 c. 9/7/23 d. 9/14/23 e. 9/21/23 f. 9/28/23 The POC Bathing Task documented non applicable for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-05 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and facility policy review the facility failed to assess the pain in the foot and knee after a reported incident and failed to assess the foot after an incident while transferring a resident in the shower chair for 2 out of 4 residents reviewed for assessment and intervention (Resident #7 and Resident #385). The facility reported a census of 140. Findings include: 1. The 5-Day MDS assessment dated [DATE] revealed Resident #7 scored 15 out of 15 on a Brief Interview for Mental Status (BIMS) exam, which indicated cognition intact. The MDS documented the resident needed extensive assistance with of one person physical assist with bed mobility and total dependence for bathing performance and two plus person physical assist for bathing support provided. The MDS revealed a diagnosis of multiple sclerosis. The Care Plan revealed a focus problem of risk for impaired skin integrity related to impaired mobility and bowel and bladder incontinence and history of venous area to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-05 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and facility policy review the facility failed to prevent the catheter bag from touching the floor for 1 of 3 residents reviewed for urinary catheters (Resident #8). The facility reported a census of 140. Findings include: The Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #8 scored 15 out of 15 on a Brief Interview for Mental Status (BIMS) exam, which indicated cognition intact. The MDS revealed an indwelling catheter. The MDS revealed medical diagnosis of neurogenic bladder and renal failure. The Care Plan revealed a focus area dated 6/13/23 of bowel/bladder: resident with a Foley catheter with a diagnosis of neurogenic bladder. The interventions documented followed doctor's order for the catheter changes; and followed facility policy for catheter cares. The Electronic Medical Record (EMR) revealed medical diagnosis of Stage 3 B chronic kidney disease and neuromuscular dysfunction of bladder, unspecified. The Physician Orders revealed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-05 · tag F0732 — isolatedPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview and policy review the facility failed to publicly post the required nursing staff requirements. The facility reported a census of 140 residents. Findings include: During an observation on 09/26/23 at 4:17 PM surveyor unable to locate nurse staffing posting the receptionist at the front desk states she is not sure where they have this posted. During an observation on 9/27/23 at 12:32 PM surveyor attempted to find daily staff posting and not able to locate. The Director of Nursing (DON) is unsure where this is located and she stated she would have to check with someone else. During an interview on 09/27/23 at 1:20 PM the DON stated staffing is not posted, they have not done it since the last scheduler left her position. She stated she would expect staff to post it daily at the main entrance and in the transitional care center. The facility provided a policy titled Nursing Staff Required Posting with a revised date of 11/2022 which directed the facility will post the following information on a daily basis: · Facility name · Current date · Total…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-05 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure documented non-pharmacological interventions attempted prior to the administration of anti-anxiety medication for one of five residents reviewed for unnecessary medications (Resident #124). The facility reported a census of 140 residents. Findings include: The Quarterly Minimum Data Set (MDS) assessment for Resident #124 dated 9/11/23 revealed the resident had severely impaired cognitive skills for daily decision making. Per the MDS, Resident #124's diagnoses included anxiety disorder and depression. The Care Plan revised 9/7/23 at 1:07 PM documented, psychotropic drug use: At risk for complications R/T (related to) use of antianxiety-as needed (PRN), antidepressant - Daily Use, antipsychotic - Daily Use. The Intervention dated 9/7/23 documented, Non Pharmacological Interventions: Snack Remove Stimuli Music Distraction Walk 1:1 Interaction Massage Call to brother who speaks Arabic. The Physician Order dated 8/10/23 at 12:00 PM documented, Lorazepam Oral Tablet 1 MG (Lorazepam) Give 1 tablet by mouth…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-05 · tag F0839 — isolatedEmploy staff that are licensed, certified, or registered in accordance with state laws.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, human resources file review, and document review, the facility failed to ensure a staff member held needed certification and current educational requirements to pass medications in long term care setting for one of three employee files reviewed (Staff JJ). The facility reported a census of 140 residents. Findings include: On [DATE] at approximately 2:30 PM, the human resources file for Staff JJ lacked documentation of direct care worker (DCW) verification or medication aide certificate. During an interview with Staff HH, Director of People and Culture completed [DATE] at 3:00 PM, Staff HH acknowledged staff had to be a CNA to be a med aide. Per Staff HH, Staff JJ used to work and pick up in assisting living, and came upstairs to work in long term care but her Certified Nurisng Assistant (CNA) expired and her med aid expired. Documentation was requested for the employee's Direct Care Worker search and medication aide information. On [DATE] at approximately 3:15 PM during an interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-05 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interviews and policy review, the facility failed to provide 1 of 4 residents reviewed with accessibility of a functioning call system device to allow resident to staff communication (Resident #52). The facility reported a census of 140. The Quarterly Minimum Data Set (MDS) for Resident #52 dated 06/27/23 listed diagnoses included renal disease, disc degeneration, pain and dementia. The MDS section for Brief Interview of Mental Status (BIMS) scored 12 indicated resident cognition is moderately intact. On 9/16/23 a new admission MDS documented resident #52 readmitted from acute hospital stay. The care plan was updated 9/16/23 indicated Resident #52 returned from hospital stay related to a left hip fracture. The care plan directed staff to follow physical therapy orders, to provide one or two assistance with bed mobility assistance. The Care Plan documented under the focus area of safety and falls an intervention to reinforce need to use the call light to request assistance. On 09/26/23…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Ccited before2026-02-13 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, facility record review, staff interview, and facility policy review, the facility failed to ensure the Daily Staffing posting contained required information and posted daily/seven days a week. The facility reported a census of 117 residents. Findings include: An observation on 2/9/26 at 1:20 PM, revealed the facility posted the Daily Staffing information at the receptionist desk inside the main entrance. The current posting, dated 2/9/26 did not identify the resident census or indicate the actual hours required for each nursing staff type (Registered Nurse (RN), Licensed Practical Nurse (LPN), or Certified Nursing Assistant (CNA)).During an interview on 2/9/26 at 3:00 PM, the Director of Nursing (DON) stated the resident census and the actual hours worked for the RN, LPN, and CNA were not completed on the form for 2/9/26.A review of the Daily Staffing postings for the last 30 days (1/10/26 through 2/826) revealed the data to indicate the daily resident census and actual hours worked by each nursing category left blank.During an interview on 2/9/26 at 4:25 PM,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2025-08-07 · tag F0628 — patternProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, long term care ombudsman interview, and staff interview, the facility failed to cite the correct chapter of the Iowa Legislature State Regulations when issuing an involuntary discharge notice to 1 of 1 residents (Resident #1) reviewed. The facility reported a census of 124 residents.Findings include:The Minimum Data Set (MDS) of Resident #1 dated 6/4/25 identified a Brief Interview for Mental Status (BIMS) score of 15 which indicated cognition intact. The MDS recorded the resident experienced mood symptoms of feeling down, depressed, or hopeless on one day of the lookback period. The MDS recorded the resident dependent upon staff assistance for chair/bed-to-chair transfers. The MDS documented diagnoses that included: paraplegia, anxiety, depression, and alcohol abuse with alcohol-induced mood disorder.On 6/30/25, the facility addressed and hand delivered an involuntary discharge notice to Resident #1. The document, dated 6/30/25, titled Emergency Notice of Involuntary Discharge referenced Iowa Administrative Code 481-57.14(2) as state rule and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2023-10-05 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespreadHave a plan that describes the process for conducting QAPI and QAA activities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, review of CMS-2567 reports, and facility QAPI (Quality Assurance and Performance Improvement) Plan, the facility failed to ensure an effective QAPI (Quality Assurance Performance Improvement) process to address previously identified quality deficiencies, resulting in multiple repeat deficiencies identified on the facility's current recertification and complaint survey previously identified during surveys completed in the last fifteen months. The facility reported a census of 38 residents. Findings include: a. The CMS-2567 form from a recertification survey dated 6/6/22 to 6/15/22 revealed the facility issued a deficient practice for no actual harm level citation for reporting of alleged violations; assessment and interventions; free from accidents/hazards/supervision; and urinary catheter care. b. Review of the facility's CMS-2567 form from a complaint survey which occurred 4/12/23 to 4/26/23 revealed the facility received a no actual harm level citation for notification to physician/family; and free from accidents/hazards/supervision. The facility's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$253,886 in federal fines across 3 penalties. 1 Medicare payment denial on record.
- $92,203 — penalty dated 2025-08-07
- $134,971 — penalty dated 2024-07-31
- $26,712 — penalty dated 2023-10-05
- Medicare payment denial — starting 2024-09-04 for 46 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to HEALTH DIMENSIONS GROUP — 10 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 3.2 | -2.2 vs chain |
| Health inspection | 1 of 5 | 2.8 | -1.8 vs chain |
| Staffing | 3 of 5 | 4.0 | -1.0 vs chain |
| Quality measures | 3 of 5 | 3.7 | -0.7 vs chain |
The other 9 homes this chain runs (chain average 3.2★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| BAARS, TYLER | Individual | MANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | since 10/01/2024 |
| BECKEY, VICKI | Individual | MANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | since 10/01/2022 |
| BURZLAFF, SUSAN | Individual | MANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | since 10/01/2013 |
| EVERSMEYER, SUSAN | Individual | MANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | since 11/01/2020 |
| FRANCIS, MEGAN | Individual | MANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | since 10/01/2021 |
| MENDOZA, ROSA | Individual | MANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | since 09/01/2022 |
| PHILLIPS, JANE | Individual | MANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | since 01/01/2020 |
| REUSSWIG, SARA | Individual | MANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | since 10/01/2024 |
| STARKWEATHER, PEGGY | Individual | MANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | since 10/01/2019 |
| HEALTH DIMENSIONS CONSULTING INC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 03/10/2025 |
| BRISCOE, DAVID | Individual | OPERATIONAL/MANAGERIAL CONTROL | since 08/01/2013 |
| BRISCOE, PATRICIA | Individual | OPERATIONAL/MANAGERIAL CONTROL | since 08/01/2013 |
| HARRIS, ANDREW | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 10/01/2024 |
| HENNESSEY, ERIN | Individual | OPERATIONAL/MANAGERIAL CONTROL | since 08/01/2013 |
| ROGOTZKE, AMBER | Individual | OPERATIONAL/MANAGERIAL CONTROL | since 01/01/2020 |
| SAGHA, HAMID | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2008 |
| SHVETZOFF, SERGEI | Individual | OPERATIONAL/MANAGERIAL CONTROL | since 08/01/2013 |
| SHVETZOFF, TAMI | Individual | OPERATIONAL/MANAGERIAL CONTROL | since 08/01/2013 |
CMS files one row per role, so the 39 rows in the source record cover these 18 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Iowa Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 165432. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-13, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
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