Northern Lights Hcc
706 Bratley Dr, Washburn, WI 54891 · Non profit - Corporation · 50 certified beds · (715) 373-5621 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a high payroll-based staffing rating (4/5)
- it has an abuse, neglect, or exploitation citation (F0600), cited May 2023
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (35) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $10,364 in federal fines (most recent 2025-01-29)
- its payroll-based staffing score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 13.3% | 16.1% | 15.4% | better |
| Long-stay residents who lose too much weight | 10.7% | 5.1% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 1.3% | 2.1% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 3.3% | 2.7% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 6.0% | 5.7% | 6.5% | typical |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 3.1% | 3.3% | 3.3% | typical |
| Long-stay residents whose ability to walk worsened | 18.9% | 18.4% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 34.0% | 16.9% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 95.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.7% | 5.0% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 29.1% | 24.6% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 16.8% | 15.8% | 17.1% | typical |
| Short-stay residents who newly got an antipsychotic medication | 4.0% | 1.2% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 89.6% | 82.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 16.2% | 23.1% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 22.0% | 15.5% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.43 | 1.66 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 6.11 | 2.29 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
51.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 79 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 72.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 44 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.57 therapist hours per resident per day in 2026Q1 — more than 86% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 17% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 51.6%CMS range 41.1–62.1 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.5%CMS range 7.5–16.2 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 72.7% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 61.4% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 61.4% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 98.4% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 4.7% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.0%CMS range 3.9–14.3 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.97 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 50 beds and averages 44.7 residents a day — about 89% occupied, or roughly 5 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.71 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.82 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.46 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.48 hrs/resident/day on weekends vs 3.81 on weekdays — 9% thinner on weekends. RN hours go from 0.91 to 0.58 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 50% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
35 citations, most serious first. The 13 most serious are shown; the remaining 22 are one tap away and print in full.
- Immediate jeopardy · Jcited before2025-01-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to supervise a resident (R1) at risk for elopement, which resulted in R1 leaving the building unsupervised, putting R1 at risk for serious injury or death. -The facility did not ensure an unalarmed door was repaired to prevent residents from exiting without staff supervision. -The facility did not ensure R1's whereabouts were checked every 15 minutes as identified on the care plan. -The facility did not increase R1's supervision after R1 successfully eloped from the unalarmed door. The facility's failure to supervise a resident at risk for elopement created a finding of immediate jeopardy that began on 01/02/25. Surveyor notified Nursing Home Administrator (NHA) A of the immediate jeopardy on 01/22/25 at 11:05 AM. The immediate jeopardy was removed on 01/22/25, however, the deficient practice continues at a scope/severity level of E (pattern/potential for harm) as the facility continues to implement its action plan. Findings: The facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2026-05-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not ensure the resident environment remains as free of accident hazards as possible and each resident receives adequate supervision and assistive devices to prevent accidents for 1 of 3 residents (R) reviewed (R1.) R1 was a 2 person assist for transfers with the EZ stand lift. Certified Nursing Assistant (CNA) H independently transferred R1 with the EZ stand and R1 fell resulting in a 3.5 cm x 4 cm laceration of the left temporal scalp requiring transfer to the local hospital for treatment consisting of 7 staples to the temporal scalp.This is evidenced by:Facility policy titled Mechanical Lifts (Total Body and Sit-to-Stand) with a reviewed date of 04/2026 states: All mechanical lifts will be operated per the manufacturer's instructions.Sit to Stand: Assistance with the sit-to-stand lift is determined by therapy and the assistance level is documented in the Care Plan and Kardex.EZ Way Smart Stand Operator's Instructions state: The EZ Way Smart…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-11-12 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility did not ensure that a resident (R) received treatment and care in accordance with professional standards of practice for 1 out of 3 residents sampled. (R1)Facility did not consistently monitor and assess R1 for changes after testing positive for COVID-19. The provider was not notified when R1 began experiencing COVID-19 symptoms.This is evidenced by:Facility policy, titled, Notification of Change, with a revision date of 11/2022, states in part: The community will consult the resident's physician, nurse practitioner, or physician assistant and notify the resident representative or an interested family member when there is: .acute illness or a significant change in the resident's physical, mental, or psychosocial status (i.e. deterioration in health, mental, or psychosocial status in either life-threatening conditions or clinical complications).a need to alter treatment significantly (i.e., a need to discontinue or change an existing form of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-11 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility did not ensure that all alleged violations involving abuse, neglect, exploitation or mistreatment are reported immediately, but no later than 2 hours after the allegation is made, if the events that cause the allegation involve abuse to the appropriate agencies for 1 (R3) of 4 sampled residents reviewed for falls/accidents out of a total sample of 6 residents. R3 was diagnosed with a right hip fracture, identified as an injury of unknown origin and the facility did not report the injury to the state agency (SA). CMS's definition of abuse to be reported within 2 hours, as identified, in part, by 483.12(c)(1) as: Ensure that all alleged violations involving abuse, neglect, exploitation or mistreatment, including injuries of unknown source and misappropriation of resident property, are reported immediately, but not later than 2 hours after the allegation is made if the events that cause the allegation involve abuse or result in serious bodily injury, or not later…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-12 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility did not implement policies and procedures for ensuring the reporting of physical abuse in accordance with section 1150B of the Act when an allegation of physical abuse was not reported immediately, but no later than 2 hours to the administrator and local law enforcement in accordance with state law through established procedures for 2 of 3 residents (R) reviewed (R1 and R3).On 07/31/25, R3 had a fall resulting in fracture and treated in ER. The facility did not report this incident as possible neglect to State Agency (SA).On 10/10/25, the facility was made aware of a concern of neglect regarding R1's care. The facility did not report this allegation of neglect to State Agency.This is evidenced by:Facility policy, titled, Abuse, Neglect, and Exploitation, Suspected Crime, with a revised date of 08/2025, states in part: It is the policy of this community to take appropriate steps to prevent the occurrence of abuse, neglect, and misappropriation of resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-12 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and record review, the facility did not ensure a potential allegation of neglect was thoroughly investigated for 2 of 3 residents (R) (R1 and R3) reviewed.On 10/10/25, the facility was made aware of a concern of neglect regarding R1's care. The facility did not ensure a thorough investigation was completed related to the allegation of neglect of R1.On 07/31/25, R3 had an unwitnessed fall in R3's room. The facility did not ensure a thorough investigation was completed.This is evidenced by:Facility policy, titled, Abuse, Neglect, and Exploitation, Suspected Crime, with a revised date of 08/2025, states in part: It is the policy of this community to take appropriate steps to prevent the occurrence of abuse, neglect, and misappropriation of resident property. It is also the policy of this community to take appropriate steps to ensure that all alleged violations of federal or state laws which involve mistreatment, neglect, abuse, injuries of unknown source, and misappropriation of resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility did not ensure the resident environment remains free of accident hazards as possible and each resident receives adequate supervision and assistive devices to prevent accidents for 3 of 3 residents (R) (R1, R2, R3) reviewed.R1 experienced a fall resulting in a head laceration and transfer to the emergency room (ER) for treatment. The facility did not complete a thorough investigation into root cause, implement new safety interventions, and assess head wound.R2 experienced numerous falls and the facility did not complete a thorough investigation into root cause or implement new safety interventions to prevent further falls.R3 experienced numerous falls, one with a major injury, and did not complete a thorough investigation into root cause or implement new safety interventions to prevent further falls.This is evidenced by:Facility policy, titled, Accidents/Falls-HDGR, with a reviewed date of 12/2024, states in part: The facility strives to promote…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-07-30 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility did not ensure the safety of food handling in accordance with professional standards for food service safety. The facility practices had the potential to affect 42 out of 43 residents that eat orally at the facility. A fan in the clean dish washing station, which had notable dust and debris, was blowing on a rack of clean dishes. The cook did not allow the thermometer probe to air dry after cleaning with isopropyl alcohol prior to inserting into foods items intended to be served to residents for lunch. A dietary aide was observed not properly wearing a beard restraint. This is evidenced by: Example 1 The facility policy titled, “Food Safety- Director of Food and Nutrition Services’ Responsibilities” dated 2021, states in part, “5. Employees will follow proper cleaning and sanitizing instructions for all kitchen equipment… 8. Dishwashing guidelines and techniques will be understood by staff and carried out in compliance with state and local health codes.” On 7/28/25 at 9:47 AM, during initial tour of kitchen, Surveyor…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-07-30 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility did not maintain an infection prevention program designed to provide a safe and sanitary environment to prevent the transmission of communicable disease and infection for all 43 residents. Findings include: Example 1 The facility policy titled, “Enhanced Barrier Precautions” (EBP) with revised date of April 1, 2024, states, in part: “…Use of Enhanced Barrier Precautions are an infection control intervention designed to reduce transmission of resistant organisms that employs targeted gown and glove use during high contact resident care activities. EBP will be applied, when Contact Precautions do not otherwise apply, to residents with any of the following: Wounds or indwelling medical devices, regardless of Multidrug-resistant organism (MDRO) colonization status… …precautions, including use of gown and gloves, will be used during any high contact resident care activities to include … device care (… urinary catheter…) R5 was admitted on [DATE] with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-07-30 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility did not ensure 8 of 9 residents (R30, R29, R13, R18, R9, R16, R26 and R14) were treated with respect and dignity.Facility staff stood over R9, R16, R18, and R29 while assisting them to eat.Facility did not ensure residents (R30, R26, R13, R14) received meal within a similar time frame as others at the same table.Facility set up R13's meal uncovered at dining room table and R13 was not present.Findings include:Facility policy titled, Dining and Food Service, last revised on 02/15/24, reads in part: The community will enhance the resident's dining experience to promote their quality of life.On 07/28/25 at 12:05 PM, Surveyor observed R30 with no food in front of him at a table with 3 other residents eating (R9, R26, and R2). Surveyor observed R26 put utensil down and stated, Did you order? when speaking to R30. R30 responded with, I think so. R30 received meal at 12:14 PM.On 07/28/25 at 12:12 PM, Surveyor observed Certified Nursing Assistant (CNA) H standing next to R29, providing a bite of food and then moved on to assist…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-30 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility did not implement policies and procedures for ensuring the reporting of physical abuse in accordance with section 1150B of the Act when an allegation of physical abuse was not reported immediately, but no later than 2 hours to the administrator and local law enforcement in accordance with state law through established procedures for 1 of 1 resident (R) reviewed (R28).This is evidenced by:Facility policy titled, Abuse, Neglect, and Exploitation, Suspected Crimes, with a reviewed date of 11/2024, states: Procedure: 3. Prevention: a. Staff, families, and residents are encouraged to report incidents of suspected abuse, neglect.5. Investigation: a. Any person who knows or has reasonable cause to suspect that a resident has been or is being abused, neglected, or exploited shall immediately report such knowledge or suspicion to the administrator. b. The administrator, director of nursing, or designee will notify the appropriate regulatory, investigative, or law…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-30 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility did not ensure care plans were revised to reflect residents' current needs and to provide the needed direction to staff in providing necessary care and services for 1 of 13 residents (R)(R28) reviewed.R28's care plan interventions to offload heels while in bed was not updated when changed from using heel pads to wedge. This is evidenced by:Facility policy titled, Person-centered Plan of Care - Comprehensive, with a revision date of 01/2023, states: Person-centered Care: Integrated health care services delivered in a setting and manner that is responsive to the individual and their goals, values and preferences, in a system that empowers patients and providers to make effective care plans together. The care plan describes.services that are furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being. Procedure: 3. Write interventions in terms of staff behavior, e.g., what the staff will do to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-30 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility did not promote the prevention of or implement interventions to prevent pressure injuries for 2 out of 4 residents (R) reviewed for pressure injuries, (R5, R40) resulting in stage II pressure injuries (PI).Findings include: R40 and R5 had open skin areas that were not reported to nursing when observed and documented by Certified Nursing Assistant (CNA) per facility policy and current standards of practice.R40 and R5, who are at risk for developing PI, did not have thorough and adequate skin integrity assessments performed by nursing staff on a weekly basis per facility policy.R40 and R5 did not have a wound care treatment plan consistent with profession standards of practice.R40 and R5 were not repositioned every 2 hours as indicate in their care plans.R40's care plan was not updated promptly to address interventions for a stage II PI.R5's care plan was not updated to address pressure relieving interventions with current use of recliner instead of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 22 citations
- Potential for harm · Dcited before2025-07-30 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure a resident with limited mobility receives appropriate restorative services, and assistance to maintain or improve mobility with the maximum practicable independence for 1 out of 5 residents (R)(R28).R28's passive range of motion (PROM) exercises and application of palm guard was not completed as ordered. This is evidenced by:R28 was admitted to the facility on [DATE], with pertinent diagnoses of hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side.R28's most recent quarterly Minimum Data Set (MDS) assessment, dated 07/17/25, noted a Brief Interview for Mental Status (BIMS) score of 00, indicating severely impaired cognition. R28 had impaired range of motion (ROM) on both sides in upper and lower extremities.R28's care plan, dated 06/27/25, with a target date of 07/23/25, states: Actual deficit with ADLs with interventions of cleanse left palm and then apply palm guard.R28's care plan, dated 06/27/25, with a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-30 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure residents who were fed by enteral means received the appropriate treatment and services to prevent complications for 2 of 2 residents (R)(R28 and R5) reviewed.R28 was not given enteral feeding as ordered and assessment was not completed per current standard of care.R5's assessment was not completed per standard of care. This is evidenced by: Facility policy titled, “Gastrostomy Tube – Administration of Medications,” with a revision date of 10/2022, states: “Medications administered via tube will be done following current standards of practice and with a physician’s order. Procedure: 5. Check for correct placement of tube.” The National Institute of Health, 2023, recommends the position of a feeding tube be checked by measuring the visible tube length and comparing it to the length documented during x-ray verification. Older methods, including observing aspirated GI contents or the administration of air with a syringe while auscultating are…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-30 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not recognize and manage pain for 1 of 1 resident reviewed (R53) in order to help attain or maintain highest practicable level of well-being and to prevent or manage pain.The facility failed to recognize and treat R53's pain and implement pain interventions.Findings include:Facility policy titled, Pain Management, last revised May 2025, reads in part: The community will identify, monitor, and evaluate residents' pain .residents are screened for pain regularly through observing the resident during daily care and/or observing for signs and symptoms of pain.for the resident who has difficulty communicating, physical signs such as grimacing, restlessness, moaning/groaning.will be monitored.any identified pain issues at the time of admission will be addressed on the baseline care plan. Facility policy titled, Person-centered Plan of Care-Comprehensive, last revised January 2023, reads in part: The community will develop a person-centered plan of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-05-22 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview and record review, the facility did not ensure food was stored and served under sanitary conditions. This practice had the potential to affect all 39 residents (R) residing in the facility. -Chocolate milk expired on 05/15/24, five days prior to observation. -Dishwasher temperature logs were not completed. -Internal dishwasher temperatures were not routinely checked. -During tray line service in the kitchen, the maintenance director and a roofer carrying a ladder, entered the kitchen without hairnets. The roofer used the ladder to remove a ceiling tile in the kitchen and view the ceiling above, while speaking with the maintenance director. The roofer then replaced the ceiling tile and exited the kitchen. -A dietary aide did not wear hairnet appropriately. -The cook touched ready to eat food with contaminated gloved hands. Findings: Facility policy related to food storage, stated in part .Perishable foods with expiration dates should be used prior to the use by date on the package. Facility policy titled Employee Sanitary Practices, stated in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-05-22 · tag F0851 — widespreadElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility did not ensure the mandatory staffing data submitted was complete, accurate, and auditable. This has the potential to affect all 39 residents residing in the facility. Findings: Surveyor reviewed the facility's Payroll Based Journal (PBJ) Staffing reports for Quarter 3 2023, Quarter 4 2023, and Quarter 1 2024. On 05/21/24 at 12:15 PM, Surveyor interviewed Human Resources staff (HR) M. HR M reported she could not provide payroll data for Quarter 3 2023, as the facility had switched payroll systems in July 2023, and she no longer had access to the previous system. HR M was able to provide payroll data for Quarter 4 2023 and Quarter 1 2024. Surveyor noted PBJ for Quarter 3 2023, triggered for, Failed to have Licensed Nursing Coverage 24 hours/day. Surveyor reviewed infraction dates for 04/22/23, 04/23/23, 05/06/23, 05/07/23, 05/14/23, 05/20/23, 05/28/23, 06/03/23, 06/04/23, 06/17/23, 06/23/23, and 06/25/23. Surveyor reviewed schedules for Quarter 3 2023 and noted licensed nursing staff was scheduled for all shifts for all infraction…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-22 · tag F0688 — failed to keep residents mobile / prevent decline — patternProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility did not implement restorative and Functional Maintenance Programs (FMP) in attempt to improve or maintain residents' functional abilities. The facility practice has the potential to affect 13 of 39 sampled and supplemental sampled residents (R5, R21, R12, R25, R15, R22, R9, R28, R30, R32, R17, R27 and R16). This is evidenced by: The facility restorative program was reviewed. According to this program, The goal of a Restorative Nursing Program is to ensure that a resident's abilities in activities of daily living do not diminish unless circumstances of the individual's clinical condition demonstrate that diminution was unavoidable . Example 1 Surveyor observed R5 throughout survey in various locations including in bed in her room, in the front lobby and in the dining room for meals. At no time did Surveyor observe a palm protector device in her left hand that was contracted. On 5/21/24 at 9:15 AM, Surveyor observed Certified Nursing Assistants (CNA)s E and F assist R5 with morning care with R5 in bed. CNA E and F…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-22 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility did not provide sufficient staffing to ensure residents attain or maintain the highest practicable physical, mental, and psychosocial well-being. This has the potential to affect 14 of 39 residents (R5, R21, R12, R25, R15, R22, R9, R28, R30, R32, R17, R27, R16, and R89) that reside in the facility. Findings: The Facility Assessment read in part .Average daily census is 44-50. Based on the facility's resident population and their needs for care and support, the Director of Nursing (DON) is responsible for ensuring appropriate numbers of clinical staff to effectively meet the needs of residents. Nursing staff is evaluated at the beginning of each shift and adjusted as needed to meet the care needs and acuity of the resident population. Number of staff to meet resident needs: licensed nurses to provide direct care, 5-6 total average per day. Nurse aides, 12-15 average per day. On 05/22/24, Surveyor reviewed nurse staff schedules and daily posting data for the survey period. The schedule for nursing staff included many…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-22 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that written bed hold notice and reason for transfer required for facility-initiated transfers was provided to the residents or resident representatives at time of hospital transfer or within 24 hours of transfer for 2 of 2 residents (R19 and R33) reviewed for hospitalization. This is evidenced by: The facility policy, entitled Bedhold with effective date of December 28, 2016, states: In the event a resident is temporarily absent from Northern Lights for hospitalization or therapeutic leave you will be offered the opportunity to reserve your residency this action is known as a bed hold.Northern Lights prior to or at time of temporary discharge will provide the resident or the representative a written notice specific to behold to include duration and financial obligation as well as the readmission process. Example 1 R33 was admitted on [DATE] to facility and at that time had signed and dated a Notice of Bedhold Agreement indicating, No, I do not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-22 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility did not provide assistance with activities of daily living (ADL) for residents who are dependent on staff. The facility practice affected 3 of 4 residents observed for ADLs (R5, R29, R16). This is evidenced by: Example 1: R5's most recent comprehensive annual Minimum Data Set (MDS) completed 4/25/24 notes: Dependent on staff for hygiene Range of Motion (ROM) 1/2 Indicating impairment of 1 side upper extremities and 2 sides lower extremities. R5's care plan included the following: Focus: Actual/At risk and/or potential for complications with deficits with ADL's (Activities of Daily Living) related to current medical/physical status Goal: Will have needs anticipated and met through review date Initiated: 3/22/24 with target date of 7/26/24 Will be clean, dry and dressed appropriately and maintain ability to participate in ADL's through next review date. Initiated 3/22/24 with target date 7/26/24 Will remain clean, dry and skin intact through review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-22 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and record reviews, the facility did not ensure 1 of 2 residents reviewed for wounds (R16) received the necessary treatment and services to promote healing of existing skin integrity impairment according to current standards of practice when not repositioned and nursing staff did not follow infection control practices during wound care. This is evidenced by: The Wound Care Education Institute (WCEI), 2018, directs the caregiver for Non-Sterile dressing changes in the following manner: The purpose of non-sterile dressings is to protect open wounds from contamination and absorb drainage . 5. wash hands and apply gloves .9. Remove soiled dressing .10. Remove gloves, wash hands, apply new gloves .12. Clean wound with normal saline or prescribed cleanser. 13. Pat tissue surrounding the wound with dry 4 x 4 gauze .16. Remove gloves, wash hands, apply new gloves . 18. Apply prescribed topical agent to wound. 19. Apply wound dressing . 23. Discard gloves . 24. Wash hands . The facility Protocol for Turing and Repositioning was reviewed. This protocol was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-22 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility did not ensure 1 of 2 residents reviewed for wounds (R89) received the necessary treatment and services to promote healing of existing Stage IV pressure injuries (PIs), according to current standards of practice. - R89 has three Stage IV and two Stage II PI's. Two continuous observations were conducted by the surveyors in which R89 was not offered or encouraged to reposition or offload the buttocks in order to redistribute pressure over the area to allow for healing; - A new wound developed and was given an incorrect anatomical location; - The wound nurse inaccurately staged the wounds; and - Registered Nurse (RN) P completed dressing changes on the wound and did not practice appropriate hand hygiene and completed the treatment inaccurately. This is evidenced by: R89 has medical diagnoses that include but are not limited to paraplegia at thoracic 7-10, hypertensive heart disease, depression, neuromuscular dysfunction of the bladder, neurogenic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-22 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, 2 of 5 residents (R11 and R14) reviewed for unnecessary medications were not comprehensively assessed or adequately monitored for sleep disturbance with use of medications to promote sleep This is evidenced by: Surveyor requested and received the facility policy titled Psychotropic Medication Use dated April 28, 2021. The policy in part read: Procedure: ~The facility will make every effort to comply with state and federal regulations related to the use of psychopharmacological medications in long term care facility . ~The facility supports the goal of determining the underlying cause of residents having difficulty sleeping so the appropriate treatment of environmental or medical interventions can be utilized prior to psychopharmacological medication use. ~Nursing: Monitors psychotropic drug use daily. Example 1 R11 was admitted [DATE] with diagnosis that includes insomnia, unspecified. R11's admission Minimum Data Set (MDS) dated [DATE] notes resident understands, is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-22 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, staff did not perform hand hygiene when warranted when providing care to 1 of 6 residents observed for care (R5). Certified Nursing Assistants (CNA) E and F did not perform hand hygiene when warranted when providing morning care to R5. This is evidenced by: Surveyor requested and received the facility policy tiled Alcohol Based Hand Rub dated most recently as June 23, 2020. The policy in part read: Policy: It is the policy of Northern Lights Health Care to promote and maintain infection control standards to prevent the spread of infection. Procedure: ~Alcohol Based Hand Rub (ABHR) may be used to clean hands in those situations when soap and water is unavailable, with limited resident contact or while performing tasks with a resident and the ability to wash hands at a sink is not possible. ~ABHR significantly reduce the number of microorganisms on skin, are fast acting . ~ABHR should not take the place of handwashing rather they can act as a sensible strategy to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-05-10 · tag F0688 — failed to keep residents mobile / prevent decline — patternProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility did not ensure residents received appropriate treatment and services to maintain or prevent further reduction in range of motion (ROM). This had the potential to affect all residents (R) that have a functional maintenance program (FMP) or restorative need. The facility did not provide services or treatment for residents (R35, R18, R36, R13, R28, R1, R9, R14, R2, R5, R145, R31, R25, R4), identified with a need for FMP or restorative program. This is evidenced by: R35 admitted to facility on 11/8/23 after fall at home resulting in fracture of right-side collar bone and multiple ribs. R35 admitted with right arm sling. Minimum Data Set (MDS) confirmed R35 scored 5/15 during Brief Interview for Mental Status (BIMS), indicating severe cognitive impairment. R35 has an activated Power of Attorney (POA) to assist with health care decisions. R35's care plan included: 11/17/22: Limited ROM to right upper extremity. Encourage ROM to all extremities to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-05-10 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility did not ensure that each resident was assessed for eligibility and offered a pneumococcal immunization to prevent pneumonia for 2 of 5 residents (R) reviewed for immunizations. R18 and R39. Findings include: Facility policy titled; Pneumococcal Vaccine dated 09/26/20 states that all residents will be offered a pneumococcal vaccine per CDC recommendations to aid in preventing pneumococcal infections. Per current CDC guidelines, adults aged 65 or older should receive a pneumococcal vaccination. 1. Upon admission residents will be assessed for eligibility to receive and be offered the vaccine within 30 days unless medically contraindicated or the resident has already been vaccinated. 2. If refused, education will be provided and will be documented indicating education provided and date of refusal. R18 is a [AGE] year-old male with diagnoses that include diabetes, heart disease, and muscle weakness who was admitted on [DATE]. R18 has a Power or Attorney (POA) that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-10 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility did not ensure residents were free from resident-to-resident abuse. The facility did not evaluate incidents of resident-to-resident altercations in attempt to prevent further abuse. The facility did not evaluate Resident (R) 29's incidents of verbal and physical altercations with peers and provide evidence of interventions to prevent future occurrences. This is evidenced by: The facility policy, entitled Abuse Investigations, dated 06/02/2021, states: Within 24 Hours: The facility will take all necessary actions as a result of the investigation, including analyzing the occurrence to determine the reason that the abuse occurred, and what changed needed to be made to prevent further occurrences. Defining how the care systems and process will be changed to protect residents. Training staff about changes made as a result of the investigation and reporting The facility failed to analyze and update the care plan for resident-to-resident altercations. 1. R29 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-10 · tag F0637 — isolatedAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility did not complete a significant change in status Minimum Data set (MDS) assessment for 1 resident (R) (R37) of 3 sampled residents. The facility completed an admission MDS assessment for R37 on 3/13/23. R37 had a decline in Section G (activities of daily living {ADL}) and H (bladder/bowel) since admission. According to the Resident Assessment Instrument (RAI) manual, a significant change in status should be completed when the resident has more than one area of change (decline or improve) and the care plan changed to manage these conditions. The facility should have completed a significant change in status MDS assessment for R37. This is evidenced by: R37 was admitted to the nursing home on 3/13/23, due to Alzheimer's disease with late onset and other specified disorders of brain Note: Brain, Mass. Surveyor compared R37's admission MDS with current condition based on observation and interviews and noted the following: Section G, R37 was able to walk in room and corridor independently without support. During survey…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-10 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility did not develop and implement a baseline care plan that included instructions needed to provide effective and person-centered care for 1 of 3 residents (R144). R144's baseline care plan did not identify treatment for right extremity arm sling, including parameters when sling should be applied or removed and correct placement of sling. This is evidenced by: R144 was admitted to the facility on [DATE], after brief hospitalization following a fall at home, resulting in fracture of right upper arm, and fracture of left wrist. R144 was admitted with left wrist cast and right extremity sling. Minimum Data Set (MDS), dated [DATE], confirmed R144 scored 14/15 during Brief Interview for Mental Status (BIMS), indicating intact cognition. R144 is her own decision maker. On 5/8/23 at 12:26 PM, Surveyor observed R144 in her room, sitting in her wheelchair. R144 had a sling on her right arm and a cast on her left wrist. R144 reported she has limited use of her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-10 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record reviews, the facility did not ensure quality of care was provided for 1 of 2 residents (R144). R144's care plan did not identify treatment for right extremity arm sling. Sling was not placed correctly, resulting in pain, bruising, edema, and new order to apply tubigrip (an elastic tubular bandage) to right extremity. This is evidenced by: R144 was admitted to the facility on [DATE], after brief hospitalization following a fall at home, resulting in fracture of right upper arm, and fracture of left wrist. R144 was admitted with left wrist cast and right extremity sling. Minimum Data Set (MDS), dated [DATE], confirmed R144 scored 14/15 during Brief Interview for Mental Status (BIMS), indicating intact cognition. R144 is her own decision maker. On 5/8/23 at 12:26 PM, Surveyor observed R144 in her room, sitting in her wheelchair. R144 had a sling on her right arm and a cast on her left wrist. R144 reported she has limited use of her left hand and no use of her right arm.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility did not ensure residents received adequate interventions to prevent accidents. R35 sustained six falls since admission; there were no new interventions added to R35's plan of care to prevent falls. This is evidenced by: A review of the facility Fall Management Policy. dated April 28, 2021, stated, in part: .6. Identify root cause of fall. 7. Review fall prevention interventions and modify plan of care. 8. Communicate to all shifts that resident has fallen and newly implemented interventions. 11. All falls will be reviewed at management meetings and any further interventions that may be beneficial will be identified and care plan updated. R35 admitted to facility on 11/8/23 after fall at home resulting in fracture of right-side collar bone and multiple ribs. Minimum Data Set (MDS) confirmed R35 scored 5/15 during Brief Interview for Mental Status (BIMS), indicating severe cognitive impairment. Rx has an activated Power of Attorney (POA) to assist…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-10 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility did not ensure that its staff demonstrates proper disposal of sharps to prevent the spread of disease and infections for 1 of 3 residents (R) observed, R12. The nurse discarded a used lancet, a needle device for obtaining a blood sample, in a standard garbage at the resident's bedside. Findings include: The facility policy, entitled Sharps Disposal, states in part, .2. Contaminated sharps will be discarded into containers that are: a. Closable, b. Puncture resistant, c. Leakproof on side and bottom, d. Labeled or color-coded in accordance with our established labeling system, and e. Impermeable and capable of maintaining impermeability through final waste disposal. The facility form, entitled Competency Assessment Obtaining a Fingerstick Glucose Level, states in part, 16. Dispose of the lancet in the sharps disposal container. R12 was admitted to the facility on [DATE], and has diagnoses that include, in part, type 1 diabetes mellitus. R12 has a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2025-07-30 · tag F0628 — widespreadProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not provide a written notice of transfer to include reason for transfer, location of transfer, appeal rights, and name and address (including mail and email) with the telephone number of the Office of the State Long-Term Care Ombudsman for 3 residents of 3 residents (R)(R4, R28, R32) reviewed. The facility did not have a system in place to provide a written notice of transfer. This had the potential to affect all 43 residents that reside in the facility.R4 was transferred to the hospital on [DATE]. No written notice of transfer was documented.R28 was transferred to the hospital on [DATE]. No written notice of transfer was documented.R32 was transferred to the hospital on [DATE] and 07/11/25. No written notice of transfer was documented.This is evidenced by:R4 was admitted to the facility on [DATE], with pertinent diagnoses of cerebral infarction, asthma, Todd's Paralysis, diabetes mellitus type 2, and acute embolism and thrombosis of deep vein of right lower…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$10,364 in federal fines across 1 penalty.
- $10,364 — penalty dated 2025-01-29
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to HEALTH DIMENSIONS GROUP — 10 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 3.2 | -1.2 vs chain |
| Health inspection | 2 of 5 | 2.8 | -0.8 vs chain |
| Staffing | 4 of 5 | 4.0 | ≈ chain avg |
| Quality measures | 3 of 5 | 3.7 | -0.7 vs chain |
The other 9 homes this chain runs (chain average 3.2★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| AIKEN, SUSAN | Individual | MANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR | since 06/01/2023 |
| AVOL LAW, ELLEN | Individual | MANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR | since 10/17/2018 |
| BOUTON, DICK | Individual | MANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR | since 01/01/2019 |
| COX, YVONNE | Individual | MANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR | since 11/01/2024 |
| EHLERS, MARK | Individual | MANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR | since 12/22/2021 |
| JACOBSON, AMY | Individual | MANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR | since 05/01/2023 |
| RASPOTNIK, SANDRA | Individual | MANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR | since 11/01/2023 |
| STRZOK, DIANA | Individual | MANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR | since 10/01/2024 |
| HEALTH DIMENSIONS CONSULTING INC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 02/01/2024 |
| BRISCOE, DAVID | Individual | OPERATIONAL/MANAGERIAL CONTROL | since 02/01/2024 |
| BRISCOE, PATRICIA | Individual | OPERATIONAL/MANAGERIAL CONTROL | since 02/01/2024 |
| HENNESSEY, ERIN | Individual | OPERATIONAL/MANAGERIAL CONTROL | since 02/01/2024 |
| OGLE, KIM | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 06/01/2024 |
| ROGOTZKE, AMBER | Individual | OPERATIONAL/MANAGERIAL CONTROL | since 02/01/2024 |
| SANTIKKO, NOLAN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 03/31/2025 |
| SHVETZOFF, SERGEI | Individual | OPERATIONAL/MANAGERIAL CONTROL | since 02/01/2024 |
| SHVETZOFF, TAMI | Individual | OPERATIONAL/MANAGERIAL CONTROL | since 02/01/2024 |
CMS files one row per role, so the 28 rows in the source record cover these 17 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in WI
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Wisconsin Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 525567. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-07-30, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.