Archer Heights Healthcare
4437 South Cicero, Chicago, IL 60632 · For profit - Limited Liability company · 249 certified beds · (773) 884-0484 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited Apr 2026
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 3 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (114) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $596,515 in federal fines (most recent 2025-03-19)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
- about 24% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 4.8% | 13.4% | 15.4% | better |
| Long-stay residents who lose too much weight | 0.4% | 6.3% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.1% | 0.9% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.0% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 99.0% | 54.2% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 1.1% | 3.1% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 4.4% | 14.3% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 6.3% | 18.3% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 79.0% | 91.8% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 4.0% | 4.8% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 9.1% | 20.6% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 21.2% | 21.7% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 2.7% | 2.2% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 17.4% | 63.1% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 36.1% | 26.1% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 4.0% | 13.9% | 12.0% | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
38.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 27 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Therapy staffing: this home’s payroll records show 0.05 therapist hours per resident per day in 2026Q1 — more than 2% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 52% of this home’s weekday level — it runs therapy at close to weekday levels right through the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 38.6%CMS range 26.1–56.2 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.9%CMS range 6.0–14.5 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 85.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.13 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 249 beds and averages 223.4 residents a day — about 90% occupied, or roughly 26 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.43 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.27 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.64 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.10 hrs/resident/day on weekends vs 2.56 on weekdays — 18% thinner on weekends. RN hours go from 0.29 to 0.23 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 54% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
114 citations, most serious first. The 27 most serious are shown; the remaining 87 are one tap away and print in full.
- Immediate jeopardy · J2025-03-19 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to correctly administer antibiotics intravenous piggy bag via PICC line for one resident (R2). This failure resulted in V8 (Untrained LPN) observed administering improper treatment via PICC line to R2, putting R2 at risk of air embolism. This was identified as an immediate jeopardy which begin on 04/14/25 at 11:55am when V8 was noted in the medication room reconstituting IVPB, Ertapenem Sodium Solution Reconstituted 1GM (Gram) and proceeded to administer it via a peripherally inserted central catheter (PICC line). V1 (Administrator) was informed of the immediate jeopardy and a template was presented on 04/24/25 at 10:11am. On 04/28/25 an acceptable removal plan was received after revision from the original plan submitted on 04/24/25. On 04/30/25 the surveyor confirmed by observation, interview, and record review to confirm that the removal plan was initiated, and the immediacy was removed on 04/30/25. However, the non-compliance remains at a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2024-10-31 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure two residents (R2 and R7) were free from abuse from a resident (R3) with a known violent behavior by failing to perform R3's background checks and ensure fingerprint order was obtained for a new resident (R3) within the required time frames; failed to identify R3's known behaviors placing other residents at risk for abuse; failed to ensure a care plan was developed for R3's known violent behavior. These failures resulted in R3 physically assaulting 2 residents (R2 & R7) and causing multiple facial fractures to one resident (R7). This was identified as an immediate jeopardy began on 9/26/24. On 10/21/24 at 1:06 PM, the administrator was notified of the immediate jeopardy. The facility presented an abatement plan to remove the immediacy on 10/22/24 at 2:12pm. The survey team reviewed the abatement plan and was unable to accept the plan to remove the immediacy. The abatement plan was returned to the facility for revisions. The facility presented a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Kcited before2024-08-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to properly monitor, supervise, and intervene for four residents (R1, R12, R14, R15) with known substance use disorder and history of using illicit substances/narcotics and overdose in the facility. These failures resulted in: 1. R1 testing positive for heroin use and suspected to be under the influence of an unknown substance. 2. R12 testing positive for cocaine and suspected to be under the influence of an unknown substance. 3. R15 being found unresponsive in the facility due to suspected drug use, admitting to drug use, testing positive for heroin, and having to be transferred to the hospital due to an overdose of drug use. 4. R14 was found unresponsive in the facility, transferred to the hospital, and expired with suspicion of drug overdose. This was identified as an Immediate Jeopardy began on [DATE]. On [DATE] at 2:38 pm V1 (Administrator) and V2 (Director of Nursing) were notified of the immediate jeopardy. The facility presented an abatement…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-05-16 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, facility failed to protect residents from physical abuse. This failure affected three residents (R2, R3, R5) of ten residents reviewed for abuse. This failure resulted in R1 slapping R2 on the smoking patio, R4 punching R3 in the face causing R3 to bleed from her mouth, R6 punching R5 in the face, and R6 pulling R5's hair resulting in R5 being pulled down to the ground by her hair. Findings include: Facility's Final Investigation Report (dated 04/14/2025) states in part: On April 08,2025, staff observed an interaction between residents R1 and R2 that involved a brief verbal and physical exchange. R1 allegedly made contact with R2's wheelchair when he was trying to maneuver his walker on the smoking patio. R2 allegedly responded by making a remark to R1. R1 then allegedly made soft physical contact with R2. A head-to-toe assessment was completed, and no injuries were noted. Staff responded promptly, calmly separated the residents, and ensured the safety and well-being of both…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-05-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that residents do not have access to alcohol and other illicit drugs while at the facility. This failure affected one resident (R1) and has the potential to affect four other residents (R2, R5, R6, and R11) reviewed for adequate supervision and access so alcohol/illicit drugs at the facility. As a result, R1 got drunk and consented to sexual activity that she claimed happened while under the influence of alcohol and illicit drugs. R1 reported that the sexual activity caused emotional harm to her(R1) and R1 was sent to the hospital. Findings include: R1's records show the following: Progress notes dated 4/25/25 at 11:00pm written by V7(RN/Registered Nurse) states in part that R1 was suspected to be intoxicated. V7 notified the Nurse Practitioner who gave an order to hold all R1's medications for the night. Progress notes dated 4/28/25 at 6:35pm written by V3(Social Services Director) states in part that R1 was tested for drugs because R1 admitted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-03-27 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to manage a resident's pain and administer pain medication that was documented given. This failure affected one resident (R114) reviewed for medications in a sample of 128. Findings include: R114's admission diagnoses include but not limited to COPD (Chronic Obstructive Pulmonary Disease), atherosclerosis of coronary artery bypass graft, peripheral vascular disease, pacemaker, and bilateral below the knee amputations. R114's Brief Interview of Mental Status (BIMS) score is 15. R114 is cognitively intact. On 3/24/25 at 12:05 pm, R114 stated, I have not gotten my pain medication since Thursday night (3/20/25). I get morphine pills for the pain in my legs. They say they don't have it and have to reorder it. On 3/25/25 at 10:56 am, this surveyor inquired to V32 LPN (License Practical Nurse) if R114 got his pain medication of morphine today? V32 looked in the computer at the MAR (Medication Administration Record) and V32 stated that R114 got his pain medication this morning at 6:00 am. It was documented that it was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-03-19 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect the resident's right to be free from physical abuse and verbal abuse. This failure affects 2 residents (R8, R15) reviewed for abuse. This failure caused harm to R8, evidenced by R8 sustaining a laceration to the back of R8's head that required closure with staples and hospitalization. Findings include: 1. R8's progress notes (dated 2/18/2025) documents in part, Patient fell in dinner are hit the back of head. Small laceration with mild blood drainage noted. Patient vitals with in normal limits BP 122/70 HR 70 Sp02 98.5 Resp 18. Patient is being sent to (Hospital) for Head CT.Neuro Checks normal . On 2/19/2025, V9 (Nurse Practitioner) documented, Per (Hospital) nurse, Admitting Dx: anemia (9.8 hemoglobin at ER, f/u hemoglobin on 2/19/25 is 12.7). CT head result is unremarkable. She needed staples on her head. Planned for endoscopy. Not sure about discharge plan yet. Will f/u. R8's hospital records (admission date 2/18/2025) document in part, .At…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-03-19 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to assure that one resident (R1) with a surgical wound was provided the necessary treatment and services to promote wound healing and pain control. This failure resulted in R1's wound worsening and having avoidable pain. Findings include: R1's diagnoses include but are not limited to surgical amputation, chronic obstructive pulmonary disease, asthma, paranoid schizophrenia, complete traumatic amputation of left foot, superficial frostbite of left toes, hallucinations, major depressive disorder, kidney failure, essential hypertension, bacterial pneumonia. R1's Minimum Data Set (MDS) dated [DATE] has a Brief Interview for Mental Status (BIMS) score of 15, which indicates R1's cognition is intact. On 03/10/25 at 12:00pm R1 observed sitting on bed with dressing to left foot. R1's left foot dressing observed to be secured in place with band-aides, unraveling and with what appeared to be dark dirt-like substance in multiple areas of the bandage.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-10-31 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately complete assessments that identify R3's aggressive behaviors and blindness. These failures resulted in R3 physically assaulting 2 residents (R2 & R7) and causing multiple facial fractures to one resident (R7). These failures caused harm and affected 3 residents (R2, R3, and R7) reviewed for assessment accuracy. Findings include: R3's admission record documents in part that R3 was admitted on [DATE] and had the following active diagnosis: cerebral infarction, cognitive communication deficit, bipolar disorder, other Alzheimer's disease, vascular dementia with other behavioral disturbance, major depressive disorder, unspecified psychosis not due to a substance or a known physiological condition, and legal blindness. R3's background check dated 8/27/24 documents in part that R3 has a convicted criminal history of forgery, theft, and violating probation. R3's Minimum Data Set (MDS) dated [DATE] documents in part a brief interview of mental status…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-10-31 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop a plan of care to address R3's known aggressive behaviors and history of aggressive behaviors. These failures resulted in R3 physically assaulting 2 residents (R2 & R7) and causing multiple facial fractures to one resident (R7). These failures caused harm and affected 3 residents (R2, R3, and R7) reviewed for care planning. Findings include: R3's Referral records, that the facility received prior to R3's admission, fax date of 8/16/24, documents, in part, (R3) with a history of dementia, depression, and anxiety was transferred from a local nursing home for direct admission. (R3) was involved in a physical altercation with a fellow resident . (R3) remains anxious, irritated, confused, and bizarre, with no recollection of why (R3) is being treated. Due to (R3's) dysregulated mood, aggression, and confusion, (R3) poses a danger to (R3) and others . Verbal aggression during pt (patient) care . On 8/21/24, R3 was admitted with medical diagnosis…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-10-31 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide and ensure adequate supervision to a resident (R3) with a known violent behavior. These failures resulted to R3 physically assaulting 2 (R2 & R7) residents and causing multiple facial fractures to one resident (R7). Findings include: On 10/15/24 at 12:46pm, with translator V6 (Certified Nursing Assistant/CNA) present to translate for R2, this surveyor inquired about the altercation with R2 and R3 on 9/26/24. R2 replied, R3 hit me on the head with my cane. I (R2) was in the bathroom and R3 came up behind me and told me to get out of his apartment, grabbed my cane, and hit me in the head with it. I (R2) turned and seen R3. I (R2) am positive it was my roommate. I (R2) was bleeding from my head. R3 hit me good. The nurses took me to a different a room and I (R2) no longer stayed with R3. I (R2) wasn't happy that R3 was still here. I (R2) would see him walking around even though the nurses tried to keep him in the wheelchair. Didn't know if he (R3)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-09-13 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to intervene and protect 4 residents (R2, R3, R4, R5) from verbal and physical abuse out of 4 residents reviewed for abuse. These failures resulted in; 1.) R2 attempting to run out the facility after an incident with another resident (R3). R2 then struck a window, resulting in a laceration to the right arm, R2 was sent to the local hospital and received sutures; 2.) R4 and R5 became verbally aggressive and then physically aggressive to one another. Findings Include: 1.) R2's clinical records show an admission date of 12/7/23 with diagnoses that included but not limited to schizoaffective disorder and bipolar disorder. R2's minimum data set (MDS) dated [DATE] shows R2 had moderately impaired cognition and required supervision with walking. R2's progress notes dated 8/16/24 at 5:48 PM written by V3 (Licensed Practical Nurse/LPN) reads in part: [R2] noted receiving verbal and sexual inappropriate remarks from peer. Peer stated to [R2], Come here, and push…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-09-13 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure that necessary treatment and services consistent with professional standards of practice were adhered to for 1 resident (R7). The facility: 1.) Failed to assess, monitor, and document on R7 post fall. 2.) Failed to inform physician of R7's fall incident in a timely manner. 3.) Failed to send R7 who sustained head, injury while on anticoagulant, to the hospital in a timely manner. R7 fell on 7/28/24 and was subsequently sent to the hospital on 8/5/24 sustaining a subdural hematoma. Findings include: R7's face sheet documents in part medical diagnoses including but not limited to traumatic subdural hemorrhage with loss of consciousness, atrial fibrillation, long term current use of anticoagulants, and spondylolisthesis lumbar region. R7's Minimum Data Set (MDS) dated [DATE] shows R7 is cognitively intact. On 9/10/24 at 11:04 AM, R7 stated R7 fell from R7's bed. R7 stated R13 (R7's roommate) called the nurse, but the nurse did not respond until…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-09-05 · tag F0687 — failed to care for feet properly — isolatedProvide appropriate foot care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to monitor a diabetic resident's foot; failed to assess and report a new skin alteration on a diabetic resident's foot; and failed to provide activities of daily living (ADL) care as assessed for a diabetic resident which affected R2 in the sample of three residents reviewed for improper nursing care. These failures resulted in R2's nurse practitioner (V4) assessing for R2's right lower leg redness and swelling; removing R2's moist right sock to see multiple maggots crawling from R2's right foot wound (base of big toe); and R2 being transferred to the hospital for further evaluation of gangrene infection which required surgical amputation of R2's right big toe. Findings include: R2's admission Record documents, in part, diagnoses of type 2 diabetes mellitus with diabetic chronic kidney disease and with diabetic peripheral angiopathy without gangrene, dementia, hypertension, hyperlipidemia, peripheral vascular disease, retention of urine, difficulty in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-08-26 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to keep a resident (R5) free from abuse in a sample of 6 residents reviewed for abuse. This failure resulted in R4 running over R5's foot with a wheelchair, resulting in R5's foot swelling and pain with a score of 7-9 on a scale of 10. Findings include: R4 is [AGE] years old with diagnosis of, but not limited to: Schizoaffective Disorder Bipolar Type, Paraplegia, Suicidal Ideation, Mood Affective Disorder, Auditory Hallucinations, Visual Hallucinations, Major Depressive Disorder, Tourette's Disorder. R5 is [AGE] years old with diagnosis of, but not limited to: Asthma, Difficulty in Walking. Facility initial reportable (8/23/24 at 1:59 pm) to state agency regarding R4 and R5 documents in part: Incident Date: 8/22/24 at 9:45 am. Brief Description of Incident: Alleged Resident to resident physical altercation. R4's (8/22/2024 at 12:33 pm) documents in part: Resident was observed by writer having physical aggression with another peer on same floor, safety…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-05-31 · tag F0740 — failed to provide behavioral / mental-health care — isolatedEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to provide the appropriate treatment to attain the highest practical mental and psychosocial well-being and ensure a resident received physician ordered medication timely for treatment of opioid dependence for 1 (R85) out of 1 resident reviewed in a sample of 35. This failure resulted in R85 feeling anxious and having trouble sleeping. Findings Include: R85's progress notes dated 5/24/24 at 7:09 PM documents R85 was re-admitted from acute hospital. R85's clinical records show a diagnosis not limited to Opioid Dependence. R85's Minimum Data Set (MDS) dated [DATE] shows R85 is cognitively intact. R85's physician orders dated 5/24/24 show an order of: Suboxone Sublingual Film 2-0.5 MG (Buprenorphine HCl-Naloxone HCl Dihydrate). Give 1 film sublingually one time a day related to Opioid Dependence. R85's May Medication Administration Record (MAR) shows R85 did not receive the ordered Suboxone medication until 5/28/24. R85's progress notes from 5/25/28 to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-12-24 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and records review, the facility failed to provide proper pain management to one(R2) of three residents reviewed for pain management. This failure caused R2 pain and suffering. Findings include: R2 is a [AGE] year-old individual admitted to the facility on [DATE]. R2 diagnosis as documented in R2's current face sheet include but not limited to: Lower back pain, Acute Osteomyelitis, Psychoactive substance abuse, discitis unspecified, Lumbosacral region, lower back pain, auditory hallucinations, visual hallucinations, etc. On 12/23/2023 at 10:04am, R2 was observed in the hallway walking to his room. R2 was oriented to person, place, time, and situation. R2 said he has not been receiving his pain patch, and the last time he got it was last week. R2 said even today, he has not received his pain patch. R2 said he thought the nurses were ignoring his requests for the pain patch because he has a history of drug abuse, and they think he is seeking drugs. R2 said that's not the case and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-04-30 · tag F0801 — widespreadEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure proper food safety practices by permitting a dietary aide to continue working with an expired food handler certification. This failure has the potential to affect all 208 residents residing in the facility.On 4/27/2026 at 1:13 PM, V3 (Dietary Manager-Temporary) provided copies of V16 (Dietary Aide) state food and safety certificate issued on 10/31/2022 documents an expiration date of 3 years from the issue date (10/31/2025). On 4/28/2026 at 9:37 AM, Reviewed V16 (Dietary Aide) time cards dated for the 2 week time period of 3/29/2026 to 4/11/2026 which documents V16 worked 7:45 hours for eleven (11) shifts during that time period and V16 time cards dated for the 2 week period of 4/12/2026 to 4/26/2026 documents V16 worked eleven (11) shifts for seven hours and fifteen minutes to ten hours and thirty minutes.On 4/29/2026 at 10:49 AM, V33 (Registered Dietician) stated all staff should have a certification in food handling and I believe that is the policy; the purpose of dietary aides obtain a certification in food…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-04-30 · tag F0803 — failed to meet residents' dietary needs — widespreadEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record reviews, and interviews, the facility failed to ensure that dietary staff followed the planned menu, therapeutic diets, or resident preferences. This failure has the potential to affect all 208 residents residing in the facility on an oral diet with one resident (R70) receiving a gastric tube and pleasure feed.On 4/27/2026 at 10:21 AM, R152 stated the food is terrible and he (R152) does not receive meat with every meal.On 4/28/2026 at 10:36 AM, V34 (Dietary Cook) stated the residents were fed eggs, toast, and oatmeal; some people get boiled eggs or no eggs depending on their ticket likes and dislikes; sausage didn't come in, so she (V34) did not make the egg casserole on the menu for today but made the other items on the menu; and the dietary supervisor tell us to cook what we have.On 4/28/2026 at 10:42 AM, V3 (Dietary Manager) verified with surveyor the freezer contains frozen pork breakfast sausage, sausage crumbles, chicken tenders, ground turkey and beef, burgers, bacon, ravioli and meat balls; 3 boxes of pork sausage crumbles with 1 box dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-04-30 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure safe food storage practices by not monitoring and documenting refrigerator and freezer temperatures of stored foods daily. This failure affects all residents residing in the facility. On 4/27/2026 at 9:46 AM, surveyor observed the walk-in refrigerator cooler's thermometer reading was 41 degrees Fahrenheit with missing daily refrigerator tracking temperature entries on 4/19/2026, 4/24/2026, and 4/26/2026.On 4/27/2026 at 9:50 AM, walk-in freezer -3 degrees Fahrenheit. Observed missing daily refrigerator tracking temperature entries on 4/19/2026, 4/24/2026, and 4/26/2026. On 4/27/2026 at 9:53 AM, sandwich cooler temperature 36 degrees Fahrenheit with missing daily refrigerator tracking temperature entries and signatures for the following dates on 4/19/2026, 4/24/2026, and 4/26/2026.On 4/27/2026 at 9:59 AM, surveyors verified with V3 (Dietary Manager-Temporary) the walk-in refrigerator, refrigerator cooler, and walk-in freezer had missing daily log in temperatures. Requested copies of the walk-in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-04-30 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure Enhanced Barrier Precaution (EBP) signage was visibly posted for a resident (R231) requiring Enhanced Barrier Precaution; and failed to maintain infection control practices to prevent the potential spread of infection (staff placed soiled linen on the floor for one resident (R53) and staff failed to separate clean and soiled linen in the laundry processing area). These failures affected two residents (R53 and R231) and has the potential to affect all 208 residents reviewed for infection control.Findings include: On 4/27/26 at 2:15 pm, Surveyors and V14 (Laundry and Housekeeping Manager) conducted a tour in the laundry area and observed the laundry rooms clean processing area with three bags on the floor. V14 stated that the three bags on the floor were residents' soiled linen dropped off by the floor technicians. V14 stated that the soiled linen items should not be placed on the floor or in the clean laundry processing because it…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that disposable razors were not at bedside and failed to ensure proper disposal of razors in accordance with facility protocol which affected 4 residents (R72, R102, R162, R211) of 4 residents reviewed for hazards in a total sample of 70 residents. Findings include: On 4/27/26 at 10:55am, R211 opened the top drawer of his bedside table which contained three disposable razors. On 4/28/26 at 10:31am, R211 indicated that he has been able to keep disposable razors at the bedside because staff does not ask for them back and that they're thrown in the garbage when he's done with them. R211's Face Sheet documents, in part, the following medical diagnosis: Long term use of Aspirin. R211's Physician Order Sheet (POS) documents an order for Aspirin 81 mg (milligrams) since 1/23/24. On 4/28/26 at 10:30am, R72 showed four disposable razors that were inside a bath basin. R72 stated that staff allows him to keep the razors and does not ask for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-30 · tag F0757 — failed to avoid unnecessary drugs — patternEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure that psychotropic medication consents were obtained prior to the initiation/administration of medications and failed to ensure that the correct medical diagnosis was documented for the use of the psychotropic medications which affected 5 residents (R2, R5, R63, R163, R195) of five residents reviewed for unnecessary medications in a total sample of 70. Findings include: R2's Order Summary Report with active orders as 4/28/2026, documents in part, Olanzapine Oral tablet 5 mg with a start date of 4/6/26. R2's April 2026, Medication Administration Record documents that R2 received Olanzapine Oral Tablet 5mg from 4/6/26-4/27/26 with no consent R2's Psychotropic Consent Form was obtained after surveyor requested and was dated for 4/28/2026. R2 has a diagnosis of but not limited to Schizoaffective disorder, Bipolar disorder, and Hypertension. Policy and Procedure Psychotropic Medication with a revision date of 1/2025 documents, in part, psychotropic medication shall not be prescribed without the informed consent of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-30 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure that a treatment administration cart was kept locked; and failed to label and discard expired insulin for two residents (R4, R173). These failures affected two residents (R4, and R173) and has the potential to affect all 60 residents on the second-floor unit at the facility. Findings include: On 4/27/26 surveyors were presented with a facility census of 60 residents residing on the second floor of the facility. On 4/29/26 at 10:02 am, Surveyor observed the second-floor treatment cart unlocked, unattended with chemical medication solutions accessible in the bottom treatment cart drawer and residents ambulating throughout the second-floor hallway. On 4/29/26 at 10:11 am, Surveyor brought this observation to V31 (Licensed Practical Nurse, LPN) and V31 stated, I had V32 (Certified Nursing Assistant, CNA, Wound Technician) bring me supplies from the cart because I was in the middle of a dressing change. She must have left it open. V31 then explained that the licensed nurse is authorized to access the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-30 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Number of residents sampled: 70Number of residents cited: 3Based on observations, interviews and record reviews, the facility failed to provide feeding assistance for dependent residents receiving pleasure from eating and failed to clean and cut residents' nails. This failure affected three residents (R6, R54 and R70) out of 70 residents reviewed for ADL care. Findings include: On 04/27/2026 at 11:29 AM, R70 was lying in the bed extremely thin on a puree diet. V20 (Licensed Practical Nurse/LPN) placed a tray containing a puree meal on R70's bedside table then positioned R70 and R70's bed upward. V20 then placed the bedside table with R70's lunch over R70. Then left V20 to feed to R70. No one assisted R70 with his meal. On 04/27/2026 at 12:11 PM, R70 was still sitting upright with R70's untouched puree lunch still on the tray table. V4 (Certified Nursing Assistant/CNA) followed the surveyor and immediately entered R70's room. R70 had not eaten the puree food. V4 then asked R70 if R70 wanted the food and R70…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-03 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to follow their abuse policy for two residents (R5,R6) out of four residents reviewed for abuse. This failure resulted in staff members not immediately intervening in a situation where residents became abusive to each other. Staff did not intervene in time resulting in R5 and R6 engaging in a physical altercation that lead to R5 sustaining a facial laceration, laceration of the scalp, and a fracture of his nasal bone.Findings IncludeOn 3/31/26 at 11:30 am V10 CNA (Certified Nurse Aide) stated she was working on the floor doing rounds and heard someone say a fight. V10 stated she went into the room and saw R6 standing over R5 punching him. V10 stated she was able to separate R6 from R5 and escorted R6 down the hallway while calling for assistance. V10 stated the nurse came to R5 and R6's room and looked at R5. V10 stated R6 told them that he was on the phone and R5 turned the television up too loud. V10 stated R6 told them that he asked R5 to turn the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-22 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and reviews, the facility failed to maintain a safe, comfortable home-like environment for one [R1] of four [R5, R7, R8] residents reviewed for smoking. Findings include,R1 was reviewed as a close record. R1 no longer resides in the facility. R1 intake details read: R1 reported, R7 constantly smoke in our room.R1's clinical record indicates in part: R1's medical diagnosis of anxiety disorder, bipolar disorder, paraplegia affecting right side, cerebral infarction, and asthma. Reviewed R1's face-sheet, medical diagnosis, physician order sheets, minimum data set [MDS] Brief Interview Mental Status Score Indicates R1 is cognitively intact, care plans, medication administration record, treatment administration record, and progress notes. R7's clinical record indicated the following in part: R7's medical diagnosis of nicotine dependence, cognitive communication, dementia, major depressive disorder, memory deficit following cerebral infarction, and chronic osteomyelitis. Reviewed R7's face-sheet, medical diagnosis, physician order sheets, minimum data set [MDS] Brief…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 87 citations
- Potential for harm · Dcited before2026-01-18 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow their infection control policies and procedures for one of three residents (R3) in the sample of five.Findings include:1.17.2025 at 3:45 PM, observed V7 (CNA-Certified Nursing Assistant) walking out of R3's room down the hallway with gloves on her hands. V7 returned to R3's room, then came back out, walked down the hallway, with gloves on, to the linen cart and removed a facecloth from the cart. V7 returned to R3's room and performed incontinence care. V7 was not wearing a gown while performing incontinence care. The privacy curtain was not pulled around R3's bed, the door to the room was open. EBP (Enhanced Barrier Precautions) sign posted on R3's door documents, in part: Providers and staff must also: Wear gloves and a gown for the following High-Contact Resident Care Activities. Changing briefs or assisting with toileting. A soiled brief was noted on the floor next to R3's bed.1.17.2026 at 4:02 PM, V7 said, I believe R3 is on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-11-13 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure a homelike environment due to uncleanliness of resident's rooms noted with paper, trash, and debris throughout residents' rooms. This failure affected 4 of 5 residents (R1, R2, R4, R6, and R7) reviewed for homelike environment.R1's Minimum Data Set Section C dated 11/3/2025 documents a BIMS (Brief Interview Mental Status) Score of 15 which is indicative of an intact cognition. R2's Minimum Data Set Section C dated 9/4/2025 documents a BIMS (Brief Interview Mental Status) Score of 6 which is indicative of a severely impaired cognition.R4's Minimum Data Set Section C dated 10/27/2025 documents a BIMS (Brief Interview Mental Status) Score of 15 which is indicative of an intact cognition. R6's Minimum Data Set Section C Dated 10/1/2025 documents a BIMS (Brief Interview Mental Status) Score of 15 which is indicative of an intact cognition. R1's care plan dated 8/21/2025 documents, in part, no focus for hoarding.R2's Care Plan dated 9/17/2025 documents, in part, no focus for hoarding.R4's Care Plan dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-13 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure proper administration of medication due to a resident standing at the medication cart taking medication without a nurse's observation to ensure the resident swallowed the medication. This failure affected 1 of 1 resident (R5).The findings include:R5's Physician Order Sheet dated 11/12/2025 does not document a focus for self-administration of medication.R5's Minimum Data Set Section C dated 11/5/2025 documents a BIMS (Brief Interview Mental Status) of a 15 which is indicative of an intact cognition.On 11/12/2025 at 12:32 pm, surveyor observe the medication cart across from the nursing station and R5 putting a medication cup containing several tablets in her mouth followed by drinking water without a nurse present. On 11/12/2025 at 12:33 pm V10, LPN walked pass the surveyor and went behind the nurse's station. V10 stated she (V10) was done passing medication. V10 stated she (V10) did not observe R5 take her medication because she (V10) was doing multiple tasks at one time. V10 stated the purpose of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-07-03 · tag F0921 — failed to keep a safe, functional, sanitary building — widespreadMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to provide a clean, safe, and comfortable environment for all 196 residents residing in the facility. Findings include: On 07/01/25, at 10:55 AM, R2 stated the facility is dirty. R2 stated that there are a lot of flies/gnats everywhere inside the facility including in his room, the hallway, the bathrooms, and shower room. R2 stated his garbage is not emptied every day. R2 said, go look inside my bathroom. There is a can of soda that I drank and put into the garbage three days ago and it is still sitting in there. R2 stated the shower room is always dirty and that is unsanitary because that is where he goes to get clean. On 07/01/25, at 11:00 AM, observed can of soda in R2's bathroom trash can and garbage filled half way to the top of the trash can. On 07/01/25 at 11:25 AM, observed the following in the shower room on 2nd floor including empty plastic wrappers, crumbled up brown paper towels, brown soiled/wet toilet paper, a plastic straw, an empty bottle of shampoo, a wet washcloth lying on a shower chair, three…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-06 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, facility failed to follow their policy to ensure a call light was within reach for one (R4) out of three residents reviewed for call lights in a total sample of 9. Findings include: R4's MDS (Minimum Data Set) section C (Cognitive Patterns) dated May 28, 2025, documents R4's Brief Interview for Mental Status (BIMS) as 15/15 indicating R4 has intact cognitive functional abilities. MDS Section GG-Functional abilities documents R4 requires Substantial/maximal assistance with eating, oral hygiene, toileting hygiene, shower/bathe self, upper body dressing, Lower body dressing, putting on/taking off footwear, personal hygiene, roll left and right, sit to lying, lying to sitting on side of bed, sit to stand, chair/bed-to-chair transfer, toilet transfer, tub/shower transfer, walk 10 feet, walk 50 feet with two turns, walk 150 feet, and R4 is a two person assist. On 06/04/2025, at 12:03 PM, R4 was observed trying to sit up in bed, alert, oriented to person, place, time, and situation. R4 was observed trying to get himself into a sitting…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-06 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure medications were administered as ordered by the resident's physician for one (R8) out of three residents in a total sample of nine residents reviewed. Findings include: On 06/04/2025, at 9:42 AM, surveyor located on the second floor of the facility with V7 (Licensed Practical Nurse/LPN). V7 observed with a medication cart and performing a morning medication administration pass. V7 has R8's eMAR/electronic medication administration record deployed on the computer. Surveyor observes the following order for R8 Procardia XL Oral Tablet Extended Release 24 Hour 30 MG (Nifedipine)- Give 1 tablet by mouth one time a day for HTN (high blood pressure). Can hold if blood pressures are persistently 130/80 mmHg. V7 states it is important to measure a resident's blood pressure reading prior to administering any medications that will lower a resident's blood pressure. V7 states this is to establish the resident's blood pressure in an effort to prevent the administration of unnecessary blood pressure medications. V7 states if a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-05-16 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to provide sanitary drinking water and ice by not maintaining their water and ice machines. This has the potential to affect all 199 residents that receive hydration orally. Findings include: On 5/14/2025, at 10:50 AM, V9 (Nurse) showed surveyor the ice and water machine inside the first-floor nourishment room. V9 stated residents are free to grab water and ice from the machine. The machine had streaks of white and tan mineral buildup along the front panel, around the spout where the water and ice dispense, and around the collection tray. There was also white mineral buildup on the counter under the machine. The machine was continuously dripping throughout the interview. V9 stated housekeeping is supposed to clean the machine daily. On 5/14/2025, at 11:17 AM, V13 (Nurse) stated second floor staff get the residents' drinking water and ice from the first or third floor nourishment area. On 5/14/2025, at 11:33 AM, the ice machine in the third-floor nourishment room had white and gray mineral build-up on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-16 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to provide a home-like environment by not having enough chairs in the first and second floor day/dining room, thoroughly cleaning and maintaining residents' rooms and common areas. This has the potential to affect 148 residents that reside in the first, second, and fourth floors. Findings include: On 5/14/2025, at 10:44 AM, there were eight chairs in the first-floor day/dining room and one chair just outside of it near the nurses' station. On 5/14/2025, at 10:58 AM, R1 stated there is not enough chairs in the first-floor day room. R1 stated that at best there's maybe ten chairs in the day room and other residents would already be sitting in them. R1 stated it's hard to find anywhere to sit. R1 stated I have to sit on my rollator and that's the best I can do. R1 stated the rollator is not comfortable to sit in for prolonged times. On 5/14/2025, at 11:05 AM, R16 stated [R16] goes into the first-floor day room occasionally but doesn't eat there. R16 stated if there's a chair open, then I'll sit, but sometimes I…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Findings include: On 5/13/25, at 2:32 PM, observed R9 room; mats on both sides of the bed, a reacher/grabber tool on bed, no side rail(s) On 5/13/25, at 2:36 PM, observed R9 in day room sitting in a wheelchair watching television. R9 said he had two falls. The first fall R9 was sleeping in bed. R9 said he was dreaming he was swimming and rolled out of bed. R9 said he got a [NAME] on his head and a black eye. R9 said there were no side rails on the bed. R9 said They don't have those here. On 5/14/25, at 1:10 PM, V2 (Director of Nursing) stated I am familiar with R9. He has had two falls. The first fall was 4/27/25. The patient said he rolled out of bed. He hit his head and was sent out to the hospital. R9 is care planned for fall risk. According to the fall risk assessment, dated 3/20/25, he is moderate fall risk. The floor nurses do the assessments. They look at history of past falls, medications that they are on, monitor the blood pressure when standing and lying, vision, ambulation/walking, level of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-07 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure that medication was locked up safely when not in visual proximity of the nurses and not in use to prevent tampering and accidental hazard. This failure affected R13, R15, R16, and R17 whose medications were left at the bedside having the potential to affect residents on the 3rd floor. Findings include: On 04/02 /25 at 11:13am, V15 (family) came out of R13's room stating I don't want my brother (R13) to overdose of pills. This (one pink capsule and a white tablet was on R13's bed just lying there). V17 CNA (Certified Nurses Aide) took the medications and was about to put it in the trash can. The surveyor stopped V17 from doing so. V16 LPN (Licensed Practical Nurse) who was sitting at the nurse's station was shown the medication. V16 stated that I (V16) am not the nurse for R13, but no medication should not be stored at the bed side. The surveyor asked V16 what the facility policy on medication administration was. V16 stated that the nurse giving the medicine should make sure the resident swallows the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-07 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure that personal hygiene including nail care is provided for one (R1) out of three residents in the sample who are dependent on staff for Activities of Daily Living (ADLs) personal hygiene. This failure affected R1 who did not receive appropriate personal hygiene care in a timely manner. Findings include: On 03/31/25 at 11:12am, R1 noted in the room in a wheelchair dosing off wearing hospital gown with front of body exposed. R1 noted in wheelchair without incontinent brief and wet. R1 was observed with long nails and blackish particles underneath the nails. A plate of food was noted on R1's lap with whitish yellowish food fallen in between legs and on the floor. R1 was observed using dirty hands to eat without any cutlery. R1's room had a fowl urine odor. R1 stated no one (referring to facility staff) came to help him since yesterday. His hair was unkempt and matted. R1 did not move both lower extremities, these were noted with dry whitish skin peeling off and swollen. At 11:20am, when this observation was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-07 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to follow to reconcile the hospital recommendation with the facility physician for BIPAP/CPAP treatment for one resident (R1) who has chronic hypercapnia and was supposed to wear BIPAP machine at night. This affected R1 who was not set up for BIPAP treatment as ordered. Findings include: R1 is a [AGE] year-old male, with diagnosis that includes but not limited to Chronic embolism and thrombosis of unspecified deep veins of lower extremity, difficulty in walking, chronic obstructive pulmonary disease with acute exacerbation, respiratory syncytial virus as the cause of diseases classified elsewhere, primary insomnia, acute bronchitis, and another pulmonary embolism with acute Cor-pulmonale. R1 was re-admitted to the facility on [DATE] and as at 03/31/25 before surveyor prompting the facility, R1 has not receive any respiratory BIPAP treatment. On 3/31/25 at 11:30am, R1 stated that the only time BIPAP treatment was administered was whenever I…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-07 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to follow physician order in administering correct oxygen liter to one of three residents (R1) reviewed for oxygen administration. This failure affected R1 who was supposed to get three liters of oxygen per nasal cannula and was administered five liters per nasal cannula. Two liters over the ordered dosage. Findings include: R1 is a [AGE] year-old male, with diagnosis that includes but not limited to Chronic embolism and thrombosis of unspecified deep veins of lower extremity, difficulty in walking, chronic obstructive pulmonary disease with acute exacerbation, respiratory syncytial virus as the cause of diseases classified elsewhere, primary insomnia, acute bronchitis, and another pulmonary embolism with acute Cor-pulmonale. On 04/02/25 at 11:32am, R1 observed in bed in the room with oxygen per cannula in use. Oxygen concentrator set at 5liter per nasal cannula. When V4 LPN (Licensed Practical Nurse) was made aware of this observation and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-03-27 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure that residents' food items in the facility kitchen are properly labeled, dated when received and when opened; failed to follow proper food storage practices and labeling food to prevent food-borne illnesses; failed to ensure that staff store their food and drinks out of the facility kitchen used for residents; and failed to maintain the proper sanitation levels of the kitchen sanitation bucket. These failures have the potential to affect all 207 residents receiving an oral diet in the facility. Findings include: On 03/24/25 at 9:16 am, Surveyor entered the facility's kitchen and conducted a tour with V6 (Dietary Director) and observed the following: In the walk-in refrigerator Surveyor and V6 observed a box of tomatoes undated and unlabeled on the left middle top shelve. When V6 was asked regarding the box of tomatoes without a date V6 stated, All food should be dated so we know how long we had them. Tomatoes should be dated so we know how long before they will rot. It had a date on the top of the box,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-27 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure that housekeeping and maintenance services necessary to maintain a sanitary and comfortable environment were provided for four residents (R18, R27, R129, and R180). This failure affected the four residents reviewed for homelike environment in a total sample size of 128 residents. Findings include: R27's diagnoses include but are not limited to anxiety disorder, chronic systolic heart failure, atrial fibrillation, and essential hypertension. R27's Brief Interview for Mental Status (BIMS) dated 01/13/15 has a sore of 15, which indicates R27's cognition is intact. On 03/24/25 at 11:04am R27 stated that his room is cleaned sometimes but not often. R129's diagnoses include but are not limited to cerebral infarction, essential hypertension, schizoaffective disorder bipolar type, and primary osteoarthritis. R129's BIMS dated 03/06/25 has a score of 10, which indicates R129's cognition is moderately impaired. On 03/24/25 at 10:46am observed R129's closet missing one door and dresser missing top drawer. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-27 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and records review, the facility failed to ensure medication refrigerators and medication carts with narcotic medications are secured and locked; failed to remove expired medications from a medication cart and the medication refrigerator to prevent them from being administered; failed to label multi dose vials and inhalers with opened date and expiration date and failed to accurately document count of narcotic medications. These failures affected six residents (R20, R,22, R23, R61, R134, R173) and have the potential to affect 16 residents on the fourth floor of the facility in a sample of 128. Findings include: On 03/25/25 at 09:35 AM, observed the fourth-floor medication refrigerator unlocked, the latch was not functional leaving the refrigerator unsecured. V12 Licensed Practical Nurse (LPN) was observed opening the narcotic medication box inside refrigerator without a key and stated that she was able to open it without using the keys, that the box was not locked. V12 also stated that the narcotic medication box should be locked. V12 stated that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-27 · tag F0813 — patternHave a policy regarding use and storage of foods brought to residents by family and other visitors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to monitor personal refrigerator temperatures and ensure that personal refrigerators had thermometers for four residents. These failures affected four residents (R47, R100, R110, R190) out of 128 residents in the total sample. Findings include: R100's medical diagnoses include but are not limited to cerebrovascular disease, essential hypertension, major depressive disorder, and chronic kidney disease. R100 has a Brief Interview for Mental Status (BIMS) dated 02/06/25 has a score of 12, which indicates R100's cognition is moderately impaired. On 03/24/25 at 12:02pm R100's refrigerator observed with no temperature log sheet, no thermostat inside the refrigerator, six cartons of expired milk dated 01/13/25 and 02/06/25, one expired yogurt dated 03/13/25, and an opened sandwich undated. R110's medical diagnoses include but are not limited to chronic obstructive pulmonary disease, morbid obesity, acute respiratory failure with hypercapnia,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-27 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that staff don PPE (personal protective equipment) while performing wound care for a resident (R199); failed to visibly post Enhanced Barrier Precautions (EBP) signage outside a resident's room door for two residents (R96, R199); failed to place a PPE bin directly outside a resident's (R204) Contact Precautions door; failed to ensure that staff perform hand hygiene when passing meal trays; and failed to ensure that staff perform hand hygiene after touching staff's personal body then passing meal trays. These failures affected R25, R40, R96, R113, R118, R153, R177, R178, R199, R201, and R204 and had the potential to affect the 38 residents on the first floor of the facility. Findings include: On 3/24/25 at 11:50 am, this surveyor observed R204's door open with a Contact Precautions sign posted on the front of the door, and there is no PPE bin directly outside R204's door. On 3/24/25 at 11:54 am, V18 (Licensed Practical Nurse, LPN)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-27 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview,and record review the facility failed to ensure the call light device for two residents (R35, R41) were within reach of the residents. This failure affected two residents (R35, R41) and has the potential to affect all residents in the sample size of 128. Findings include: R35 has a diagnosis of but not limited to Bilateral Primary Osteoarthritis of knee, Paralytic Syndrome, Hemiplegia and Hemiparesis, Vascular Dementia, Peripheral Vascular Disease and Major Depressive Disorder. R35 has a Brief Interview of Mental Status score of 09. R35's care plan focus for self-care deficit (ADLs/Mobility) dated 1/06/2025 documents, in part, Call light within reach; encourage resident to use prior to attempting self-care. R35's Call light Ability Screen dated 6/01/2023 documents, in part, resident is unable to use the call light due to physical limitations and if resident is unable to use the call light what alternative type of light or device will be put in place. This question was left blank. R35's Minimum Data Set section GG dated 01/03/2025 documents, in part,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-27 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to refer three residents R61, R104 and R141 to the appropriate state designated authority for a Level II PASARR (Preadmission Screening and Annual Resident Review) evaluation and determination after new mental disorder diagnoses. This deficient practice affected three residents (R61, R104, and R141) in a total sample size of 128 residents. Findings include: R141's PASARR dated 07/13/23 documents in part, Mental Health Diagnoses .No mental health diagnosis is known or suspected. R141's admission date to the facility is dated 07/17/23. R141's medical diagnoses include but are not limited to bipolar disorder (dated 07/17/23) and adjustment disorder with Mixed Anxiety and Depressed Mood (dated 07/17/23. On 03/25/25 at 12:17pm V35 (Business Office Manager) stated that every new resident should have a PASARR screening. V35 stated that the facility reviews the resident's PASARR upon admission to assure that they are correct. V35 stated that while reviewing the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-27 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure the completion of a new Pre-admission Screening and Resident Review (PASARR) when a new mental health diagnosis is identified. This failure affects 3 residents (R61, R104, and 141) out of a sample of 128. Findings Include: R61's face sheet has an initial admission date of 1/11/2023 and the following diagnosis: Major Depressive Disorder onset date 1/11/23. Unspecified Lack of Expected Normal Physiological Development in Childhood onset date 1/10/23. Unspecified Intellectual Disabilities onset date 12/22/2022. R61's Minimum Data Set (MDS) Section C dated January 9, 2025, has a Brief Interview of Mental Health score of 1 which indicates the resident is severely cognitively impaired. R61's MDS Section D (MOOD) dated January 9, 2025, documents a severity score of 10. R61's OBRA-I Initial screen dated 4/21/2017 documents No reasonable basis for suspecting Developmental Disability (DD) or Mental Illness (MI). R61's Pre-admission Screening…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-27 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review the facility failed to follow wound care treatment orders. This failure affected one resident (R138) reviewed for wounds in a sample of 128. Findings include: R138's diagnoses include but not limited to orthopedic surgical amputation, Type 2 diabetes with foot ulcers, peripheral vascular disease, absence of other left toes, atrial fibrillation, and hypertension. R138's (2/6/25) Minimal Date Set (MDS) documents in part, Section C. Brief Interview of Mental Status is 15. R138 is cognitively intact. Section M. Other ulcers, wound and skin problems: B. Diabetic foot ulcer(s). C. other open lesion(s) on the foot. On 3/24/25 at 11:15 am, observed R138 in room in bed with bilateral dressings on both great toes. Left toe dressing noted to be dirty with black dark drainage on it. Right toe dressing noted to be dirty. R138 stated that the dressings had not been changed since Friday (3/21/25) and supposed to be changed every day. R138 stated, I sometimes change the dressings myself because it drains so bad then I get the floor dirty. R138's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on Observation, interview, and record review, the facility failed to thoroughly investigate a fall incident and implement fall interventions listed on revised care plan; and failed to ensure adequate supervision to prevent a resident from smoking in a residential room. These failures affected two residents (R65 and R172) reviewed for accidents and hazards in a sample of 128 residents. Findings include: Facility presented a list of 28 residents on fall list from the last 120 days, R65 was listed down that she had a fall on 1/3/25. R65's Face sheet dated March 25, 2025, documents that R65 was admitted to facility on September 6, 2020 with diagnosis including Polyarthritis, muscle wasting and atrophy, diabetes mellitus, dysphagia, morbid obesity, anemia, hypertension, bilateral primary osteoarthritis of knee, presence of right artificial hip joint, bipolar, schizoaffective disorder. R65's MDS (Minimum Data Set) dated January 13, 2025 section C , shows R65 has a score of 11 which means R65 has moderate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-27 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to ensure the CPAP (Continuous Positive Airway Pressure) mask was contained, failed to change oxygen tubing, failed to label humidifier bottle with dates and failed to get an doctor's order for oxygen administration. This failure affected 2 residents (R73 and R98) reviewed for oxygen therapy in a sample of 128. Findings include: R73's diagnoses include but not limited to cerebral palsy, asthma, Chronic Obstructive Pulmonary Disease (COPD), shortness of breath, dependence on Oxygen, and obstructive sleep apnea. R73's (1/2/25) Brief Interview of Mental Status (BIMS) documents a score of 15. R73 is cognitively intact. On 3/24/25 at 11:30 am observed R 73 receiving oxygen thru a nasal cannula at 3 liters. The nasal cannula tubing was dated 3/4. R73 stated I do not know how long it's been since my tubing has been changed. R73's CPAP mask was lying on the night stand uncontained. R73's Order Summary Report Active Orders As of 3/25/25 documents…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-27 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review facility failed to obtain an informed consent before prescribing a psychotropic medication. This failure affected 1residents (R61) out of a sample of 128. Findings Include: R61's face Sheet has an initial admission date of 1/11/2023 and has a diagnosis of Major Depressive Disorder dated 1/11/23. R61's Minimum Data Set Section C dated January 9, 2025, has a Brief Interview of Mental Health score of 1 which indicates the resident is severely cognitively impaired. R61's Physician Order Sheet documents R61 is prescribed Remeron (Mirtazapine) for Situational Depression with a start date of 3/24/23. R61's Consent for Psychotropic Medications documents a verbal consent for the administration of a psychotropic medication dated 3/24/2025. R61's Medication Administration Record dated March 2025 documents Remeron, psychotropic medication administered daily from 3/1/2025 to 3/25/2025 at 8pm. On 3/25/2025 at 2:18 pm, V2 (Director of Nursing- (DON), stated the floor nurse or the Assistant Director of Nursing gets the Psychotropic Medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-03-19 · tag F0584 — failed to keep a safe, clean, comfortable home — widespreadHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to honor the resident's right to a sanitary, clean environment throughout the facility. This has the potential to affect all 208 residents residing within the facility. Findings include: Record review of facility provided census documents in part that 208 residents reside within the facility. On 3/10/2025 at 11:30 AM, R8 was observed eating lunch (tuna salad, green beans, mashed potatoes) in the dining room along with other residents that reside within the 4th floor. Underneath the table was unidentified orange food (similar to crumbs of cheese puffs/chips), and splatters of brown dirt. Splatters of brown dirt and dirty footprints were observed throughout the dining room. On 3/10/2024 at 11:34 AM, V7 (Certified Nursing Assistant) affirmed that V7 was assigned to care for R8 and other residents on the floor. V7 affirmed that the dining room is where the residents that reside on the floor eat. V7 observed the orange food and dirt underneath the table and was unable to identify what the food was. V2 (Director of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-19 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility staff failed to notify the state survey agency within time reporting requirements of abuse; failed to report witnessed abuse to the abuse prevention coordinator. This failure affects 4 residents (R8, R12, R3 and R15) sampled for abuse reporting. Findings include: 1. Record review of investigation to the state survey agency (SSA) and supplementary investigative documents for R8's fall with injury documents in part, .Analysis and Conclusion . On 2/18/2025, (R8) was ambulating around the unit. (R8) ambulated into the dining room where (R8) lost (R8's) balance and fell to the floor. Staff nursing (were) made aware and immediately went to assess the (R8). While on the floor the (R8) was observed with an open area to the back of (R8's) head. The nurse cleansed the area and applied a pressure dressing to the site. (R8's) guardian and physician were made aware, and an order was received to transport the (R8) to the local hospital where (R8) was later admitted with a diagnosis of anemia. (R8) returned to the facility on 2/21/2025 21:45 and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-19 · tag F0610 — failed to investigate and act on abuse reports — patternRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete a thorough investigation after a fall with injury to substantiate if abuse occurred; failed to complete an abuse allegation after an allegation of verbal abuse was reported. This failure affects 4 residents (R8, R12, R3 and R15) sampled for abuse reporting. Findings include: 1. R8's progress notes (dated 2/18/2025) documents in part, Patient fell in dinner are hit the back of head. Small laceration with mild blood drainage noted. Patient vitals with in normal limits BP 122/70 HR 70 Sp02 98.5 Resp 18. Patient is being sent to (Hospital) for Head CT.[NAME] Checks normal . On 2/19/2025, V9 (Nurse Practitioner) documented, Per (Hospital) nurse, Admitting Dx: anemia(9.8 hemoglobin at ER, f/u hemoglobin on 2/19/25 is 12.7). CT head result is unremarkable. She needed staples on her head. Planned for endoscopy. Not sure about discharge plan yet. Will f/u. R8's hospital records (admission date 2/18/2025) document in part, .At the nursing home, patient…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the community survival skills assessment was completed in a timely manner to determine if a resident could safely be out in the community independently. This affected one resident (R13)out of the three residents reviewed for timely completion of community survival skills assessments. As a result, on 3/11/2025 R13 left the facility without supervision for an appointment, did not return to the facility until 3/15/25 approximately at 8:30 pm. Facility and R13 ' s family were unaware of R13 ' s whereabouts and R13 ' s family were concerned for his safety. Findings include: R13's diagnosis includes but are not limited to encounter for other orthopedic aftercare, muscle wasting and atrophy, not elsewhere classified, multiple sites, difficulty in walking, not elsewhere classified, unspecified lack of coordination, cocaine abuse with intoxication, unspecified, unspecified open wound, right thigh, subsequent encounter, and unspecified open…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-19 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to follow current standard of infection control practices, hand hygiene, during and following provision of care. This failure affected R2 who was administered IVPB medication via PICC without the nurse performing any hand hygiene and without use of gloves. Finding includes: On 04/14/25 at 11:55am, V8 LPN (Licensed Practical Nurse) was noted in the nursing medication room preparing an IVPB. V8 reconstituted the powdered antibiotics with the fluid from the IVPB 250ml (milliliter) then proceeded to R2's room. V8 did not perform any hand hygiene nor put on gloves. V8 observed removing the PICC line two lumen cover caps without any hand hygiene. V8 left the caps on the bedside table then attached the flowmeter line to one of the two lumens line still with no hand hygiene. When this surveyor's observations were made known to V8 and V8 was asked about the facility policy on infection prevention and control regarding PICC Line and hand hygiene, V8 stated that do I have to do all that and walked away and out of the room…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-18 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure that the community shower room on the third floor was maintained in good repair and sanitary manner. This failure has the potential to affect all 52 residents on the third floor. Findings include: On 2/10/25 at 10:00am after the entrance conference, V1(Administrator) presented the census that shows the third floor has 52 residents. On 2/10/25 at 10:15am with V3(LPN/Licensed Practical Nurse), the following were observed in the third-floor community shower room: The toilet bowl had visible brown stains and stains in a ring form in the toilet bowl; the toilet water tank and water tank cover had visible accumulated dust that showed that the toilet had not been cleaned for several days; the third shower stall shower faucet was broken and not functional. V3 stated, I will call housekeeping and maintenance to come. Inquired from V3 if there is a maintenance logbook where the issues could be documented. V3 stated they use a scanner which will ask a few questions before you can do the documentation, but that it…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-10-31 · tag F0607 — failed to have anti-abuse policies — widespreadDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to conduct QAPI (Quality Assurance and Performance Improvement) meetings quarterly and ensure abuse data collection was implemented/coordinated within the QAPI meeting. These failures have the potential to affect all 200 residents residing in the facility. Findings include: Review of facility census dated 10/15/24 documents that there are 200 residents residing in the facility. Record review of facility-provided documentation titled, QPAI Meeting Minutes dated 3/7/2024, does not indicate any reporting, tracking or data regarding abuse or that abuse outcomes was discussed. The template used for the QAPI meeting minutes does not indicate any area for reporting, tracking or data regarding abuse/allegations of abuse. No further QAPI meeting minutes were provided during the survey from 3/7/2024 until 10/21/24. Record review of facility state reportable documents for incidents occurring on 9/26/24 and 10/10/24 documents in part, Once complete, forward a copy and send the original to the QAPI committee . On 10/15/2024 at 11:50 AM,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-31 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to submit a final investigation report regarding physical abuse to the state survey agency within 5 business days. This failure affects 2 residents (R2, R3) reviewed for reporting. Findings include: Record review of initial report to the state survey agency (Illinois Department of Public Health) dated 9/26/24, documents in part that a physical altercation occurred between R2 and R3. No final report to the state survey agency was noted within the investigative documents. Facility presented e-mail from V1 (Administrator) that documents, in part, Subject: Facility Reported Incident (R2) and (R3) Final 9.26.24. Date: Wednesday, October 16, 2024, at 11:42 AM Central Daylight Time. From: (V1, Administrator). To: (Illinois Department of Public Health), indicating that the final investigative report was sent to the state survey agency on 10/16/2024 (20 days after the incident occurred and 20 days after the initial report was sent). On 10/16/24 at 11:50am, V1 (Administrator) affirmed that V1 is the abuse prevention coordinator for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-05 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews, the facility failed to report an allegation of abuse to the Illinois Department of Public Health (IDPH) within two hours of the allegation for one resident (R1) out of a total sample of five residents reviewed for abuse. Findings include: On 9/03/2024 at 10:35 AM, R1 stated about a week and a half to two weeks ago, V12 (Nurse) called R1 a 'crackhead' and threatened to have R1 transferred to a different floor. R1 reported the incident to social services and V1 (Administrator). On 9/03/2024 at 11:05 AM, V1 and V2 (Director of Nursing/Nurse Consultant) stated there were two reportables in the last three months for R1; however, there was no reportable from the incident between R1 and V12. V1 stated R1 had mentioned [R1] was uncomfortable with V12 but did not elaborate further. V1 stated there was an open room on the fourth floor so to avoid further issues, facility transferred R1 from second floor to the fourth floor. During a follow-up interview with V1 at 11:36 AM, V1 stated when facility interviewed V12, V12 stated R1 was referring to someone…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-05 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews, the facility failed to ensure coordination of outside services/appointments and have a complete medical record for R3 for one of five residents reviewed for appointments. Findings include: R3's After Visit Summary from 7/20/2024-7/24/2024 hospitalization documents in part to follow-up with hepatology, primary care, and urology. R3 had the 7/31/2024 and 10/14/2024 appointment. R3's After Visit Summary from 8/23/2024-8/26/2024 hospitalization documents in part instructions to schedule a gastroenterology follow-up visit for EGD (esophagogastroduodenoscopy) on 8/27/2024. There was also an appointment with V26 (Podiatry) on 9/30/2024 at 10:30 AM. On 9/03/2024 at 10:25 AM, V3 (Nurse) was R3's primary nurse. Surveyor asked if R3 had any past appointments or upcoming appointments. V3 stated looked at R3's physician orders in the computer. V3 stated R3 had an appointment on 7/31/2024 but did not know if R3 went to 7/31/2024 appointment. V3 did not know what the appointment was for. V3 also stated that R3 had a future appointment on 10/14/2024 but V3…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-05 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews, the facility failed to ensure accurate medical records for one resident (R1) out of a total sample of six residents. Findings include: On 9/03/2024 at 10:35 AM, R1 stated medical records list R1 with a diagnosis of schizophrenia. R1 stated [R1] does not have schizophrenia and does not know where the diagnosis came from. Facility did not explain which doctor put it on R1's medical records. R1 stated, I don't want people treating me differently you know because they'll see that schizophrenia on my papers and discriminate against me. R1's admission Record (dated 9/03/2024 1:39 PM) documents in part a diagnosis of Schizoaffective Disorder, Bipolar Type with onset date of 7/10/2024. Reviewed V13's (Psychiatric Nurse Practitioner) 8/06/2024 Psychiatry Note for R1. No mention of schizophrenia. During a telephone interview with V13 on 9/03/2024 at 2:44 PM, V13 stated 'Schizoaffective Disorder, Bipolar Type' is a type of schizophrenia plus bipolar diagnosis. Surveyor read V13's Psychiatry Note from 8/06/2024 over the phone. V13 stated if the note does…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-08-26 · tag F0584 — failed to keep a safe, clean, comfortable home — widespreadHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review. The facility failed to provide a clean and sanitary home-like environment for all 221 residents residing in the facility. Findings include: R12 is a [AGE] year-old with diagnoses of but not limited to: Unspecified Dementia, Without Behavioral Disturbance, Psychotic Disturbance, Mood Disturbance and Anxiety, Vitamin D Deficiency, Unspecified, Essential (Primary) Hypertension, Bradycardia, Unspecified, Peripheral Vascular Disease, Unspecified. MDS Section C dated 6/24/24 BIMS score 5 indicating severe cognitive impairment. On 8/23/2024 at 12:26pm tour of fourth floor surveyor observed missing handrail outside of R12'S room with open holes in the wall. On 8/23/2024 at 12:29pm Surveyor observed fourth floor dining room, chairs dirty with dried substance and tattered/torn. On 8/23/2024 at 12:40pm surveyor and V7 (CNA) toured fourth floor shower room. Odor smelled and surveyor asked V7 if she smelled anything. V7 stated, yes, I think it smells like mildew. Surveyor…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-26 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow their policy to report allegation of abuse within 2 hours of the incident. This failure affected two (R4, R5) out of six residents reviewed for reporting. Findings include: R4 is [AGE] years old with diagnosis of, but not limited to: Schizoaffective Disorder Bipolar Type, Paraplegia, Suicidal Ideation, Mood Affective Disorder, Auditory Hallucinations, Visual Hallucinations, Major Depressive Disorder, Tourette's Disorder. R5 is [AGE] years old with diagnosis of, but not limited to: Asthma, Difficulty in Walking. Facility initial reportable (8/23/24 at 1:59 pm) to state agency regarding R4 and R5 documents in part: Incident Date: 8/22/24 at 9:45 am. Brief Description of Incident: Alleged Resident to resident physical altercation. R4's (8/22/2024 at 12:33 pm) documents in part: Resident was observed by writer having physical aggression with another peer on same floor, safety precaution in place. Both residents separated and re directed by writer,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-08-15 · tag F0921 — failed to keep a safe, functional, sanitary building — widespreadMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to provide a sanitary and comfortable environment for two (R2, R4) out of three residents reviewed for sanitary physical environment. Findings include: On 08/01/2024 at 11:00 AM, surveyor noted a hole in the wall outside the 2nd floor elevators. Surveyor observed mold in R2's bathroom and R4's bathroom. Surveyor noted the wall panels starting to peel off the walls in the bathroom. Surveyor also noted a wet bed sheet on the floor that had full of flies flying around on it. V23 (Environmental Services Director) stated he is the housekeeping director. V23 stated he does rounds on every room every day. V23 came to R4's room and noticed the wet sheet on the floor. V23 stated that probably the housekeeper has been down here to pick it up yet. V23 stated that soiled linen should not be left on the floor. Surveyor observed V23 pick up the wet linen without any gloves and take it to the dirty linen room. Surveyor showed V23 R4's bathroom and asked him what was on the bathroom floors and ceiling. V23 stated that it is mold on the floors…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-15 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, facility failed to affirm the right of the resident to be free from verbal abuse. This deficient practice has the potential to affect two (R2, R12) out of three residents reviewed for abuse. Findings Include: 1. On 07/30/2024 at 11:20AM, R2 stated on the day of the altercation he was sitting in the dining room talking to another resident. R2 stated a CNA staff member (identified as V20) did not like the nature of his conversation and told him to stop talking way and using the words he was using. R2 stated he used the N word and V20 did not like. R2 stated V20 then called him crippled. R2 stated V20 was holding a push broom and took the stick off the push brush and held it in his hand. R2 stated by this time they were located at the nurses station where a nurse (identified as V12) witnessed V20 called R2 crippled. R2 stated he then grabbed a supplement shake from on top of the nurses cart, opened it and splashed the chocolate supplement on V20 then R2 wheeled himself back to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-15 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to report and investigate verbal abuse for two (R2, R12) of three residents reviewed for verbal abuse. Findings include: On 07/30/2024 at 11:20AM, R2 stated on the day of the altercation he was sitting in the dining room talking to another resident. R2 stated a CNA staff member (identified as V20) did not like the nature of his conversation and told him to stop talking way and using the words he was using. R2 stated he used the N word and V20 did not like. R2 stated V20 then called him crippled. R2 stated V20 was holding a push broom and took the stick off the push brush and held it in his hand. R2 stated by this time they were located at the nurses station where a nurse (identified as V12) witnessed V20 call R2 crippled. R2 stated he then grabbed a supplement shake from on top of the nurses cart and opened it and splashed the chocolate supplement on V20 then R2 wheeled himself back to his room. On 07/31/2024 at 10:56AM, V12 (Licensed Practical Nurse/LPN) stated she was working on the third floor of the facility and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-15 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to provide resident with the bed hold notice for 1of 3 residents (R8) reviewed for transfer and discharges in a sample of three residents. On 8/1/2024 at 11:198 V27 (Hospital Social Worker) stated, I have made numerous attempts to send that resident (R8) back to the facility. I spoke to V25 (Care Coordinator) facility liaison 7/16/2024 and informed her (R8) will be returning to facility and will be ready for discharge 7/18/2024 or 7/19/2024. The MD put in the order for discharge 7/19/2024 and I sent over (R8) progress notes. An hour later they called informing me that no beds were available. On the tenth day they gave (R8) bed away. I also spoke to V26 (Director of Development), and he told me that they should have an available bed 7/23/2024 or 7/24/2024. On 7/23/2024 I spoke with both V25 and V26 and was told no beds are yet available. I sent multiple referrals out for resident placement. They said they would accept her back at facility. I left message with V26 (Director of Development) his story changed many times. Yesterday…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-15 · tag F0626 — isolatedPermit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to permit a resident to return to facility within the 10-day bed hold period for1 of 3 residents (R8) reviewed for transfer and discharges in a sample of three residents. On 8/1/2024 at 11:19AM V27 (Hospital Social Worker) stated, I have made numerous attempts to send resident (R8) back to the facility. I spoke to V25 (Care Coordinator) facility liaison 7/16/2024 and informed her (R8) will be returning to facility and will be ready for discharge 7/18/2024 or 7/19/2024. The MD put in the order for discharge 7/19/2024 and I sent over (R8) progress notes. An hour later they called informing me that no beds were available. On the tenth day they gave (R8)'s bed away. I also spoke to V26 (Director of Development), and he told me that they should have an available bed 7/23/2024 or 7/24/2024. On 7/23/2024 I spoke with both V25 and V26 and was told no beds are yet available. I sent multiple referrals out for resident placement. They said they would accept her back at facility. I left a message with V26 (Director of Development). His…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-15 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review the facility failed to ensure medication ordered by physician to be administered was documented per their policy; failed to ensure all medications are being administered by license professional per their policy; and facility failed to ensure all medication administered to residents was ordered by physician per their policy. These failures apply to 2 out of 3 residents (R5, R6) in a total sample of 3 residents reviewed for pharmaceutical services. These failures have the potential to affect 2 residents (R5, R6) in not administering medication by trained professional, not receiving correct medication, and receiving medication not ordered by physician. Finding includes: 1. R5 is [AGE] years old, initially admitted on [DATE], with diagnosis includes hemiplegia, epilepsy, diabetes, schizophrenia. R5 is cognitively intact with BIMS (brief interview of mental status) of 15 dated 7/18/2024. On 7/30/2024 at 11:21 AM, R5 stated at the night before he did not get his…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-15 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and review of records the facility failed to ensure all medications are stored in an appropriate containers not exposed to unclean environment; failed to ensure medication in resident's possession has an order by the physician to be administered; failed to ensure all accessible medications are properly processed per facility policy. These failures apply to 1 out of 3 residents (R6) in a total sample of 3 residents reviewed for pharmaceutical services. These failures have the potential to affect 1 resident (R6) in receiving medication that are not stored in a clean environment, in not receiving correct medication, and receiving medication not ordered by physician. Finding includes: R6 is [AGE] years old, initially admitted on [DATE], with diagnosis of chronic obstructive pulmonary disease (COPD). R6 is cognitively intact with BIMS (brief interview of mental status) of 14 dated 7/18/2024. On 7/30/2024 at 11:38 AM, R6 was seen with a carton box on tray table with a bottle of Tums…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-05-31 · tag F0584 — failed to keep a safe, clean, comfortable home — widespreadHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to provide adequate laundry services to ensure adequate clean linen and timely wash for resident clothing for all 220 residents residing in the facility. This failure resulted in substandard quality care resulting in an extended survey. Findings include: On 5/28/2024 at 12:40 PM, R313 waited for staff to change [R313]. R313 stated sitting soiled for the past two to three hours. R313 stated staff said facility didn't have enough linen and was waiting for laundry to be done. At 12:47 PM, there was a linen cart in the second-floor hallway. Linen cart had two flat sheets, one blanket, and one bath towel. V37 (CNA-Certified Nurse Aide) stood by the nurses' station and said not to touch the cart. Surveyor explained role and V37 stated mistaking surveyor for floor staff and thought surveyor was going to take the linens. V37 stated linens were the only clean ones left for [V37's] assigned residents. At 12:49 PM, surveyor reviewed two additional linen carts visible in the second-floor hallway. One cart had two face…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-05-31 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure there were sufficient nursing staff in the facility to provide adequate care and assistance for residents, resulting in long call light response times, medications not being administered timely, activities of daily living (ADL) care not provided timely, and Resident Council concerns not addressed. This has the potential to affect all 220 residents residing in the facility. Findings Include: On 5/28/24 at 10:56 AM, R132 stated that the facility is short in nursing staff and sometimes R132 gets R132's medications late. R132's Minimum Data Set (MDS) dated [DATE] shows R132 is cognitively intact. At 11:01 AM, R85 stated that the facility is short in staff. R85 stated, I don't get my medications especially on weekends are really bad. If I could walk, I would walk out of here. Night shift is really bad. When I press the call light it would be hours until they see me. If I ask for a nurse, it would be hours until they come in and help.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-05-31 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure: (a) Food is labeled, dated, and discarded after use by date. (b) Food and beverage were covered during transport or distributed to residents. (c) Meat was thawed or stored at appropriate temperature. (d) Kitchen staff wear beard restraint to prevent hair from contacting food. (e) Garbage bins were covered inside the kitchen preparation area. (f) Boxes with food were stored off the floor. These failures have the potential to affect 219 residents living in the facility with 1 resident on Nothing by Mouth (NPO) for a total facility's census of 220 dated 5/28/24. The findings include: On 5/28/24 at 9:12 AM Initial tour to kitchen conducted with V8 (Dietary Aide), observed 2 garbage bin / container by the sink and food preparation area with no lid and waste inside the garbage bin. Surveyor toured Refrigerator #1 with V9 (Cook), observed open jar of Jalapeno, discard date showed 5/11/24 but still inside the refrigerator. V9 said it should be discarded. Surveyor found the following food items inside the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-05-31 · tag F0814 — failed to dispose of garbage properly — widespreadDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to (a) dispose of garbage properly in a contained dumpster; (b) keep the dumpster area clean and free of garbage or waste to maintain a sanitary condition and to prevent harborage and feeding of pest. These failures could potentially affect all 220 residents that reside in the facility as of census 5/28/24. The findings include: On 5/28/24 at 10:05 AM Dumpster outside the building inspected with V10 (Dietary Manager from another facility). V10 stated he is training the new dietary manager. Dumpster area observed with empty boxes, soiled gloves, trash, debris on the ground around the dumpster. V10 stated all garbage / waste should be placed inside the dumpster. V10 said housekeeping and kitchen staff mainly uses the dumpster. On 5/29/24 at 12:25 PM Interviewed V10 (Dietary Manager from another facility) with V13 (Dietary Manager in training). V10 said dumpster area should be clean to prevent rodents / pests from harboring, recommended to be power washed. Facility's census dated 5/28/24 showed a total of 220…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-05-31 · tag F0925 — failed to control pests — widespreadMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to maintain an effective pest control program to keep flying insects out of the facility. This deficient practice has the potential to affect all 220 residents residing at the facility as of census 5/28/24. The findings include: On 5/28/24 at 9:30 AM Inspected dry storage area in the kitchen with V9 (Cook) and observed hamburger buns in clear plastic packaging opened / torn unable to read the expiration date with multiple black insects flying around the hamburger buns. V9 said the clear plastic was torn and unable to read the expiration date. These buns will be discarded. Observed nearby garbage bin with no lid or cover, waste inside the garbage bin. At 2:05pm Survey team observed multiple black insects flying around drain, garbage bin in the bathroom. On 5/29/24 at 12:25 PM Interviewed V10 (Dietary Manager from another facility) stated he is training V13 (Dietary Manager). V10 stated no insects or flies should be in the kitchen for sanitation purposes. It's not okay for insects or flies in the kitchen. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-31 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews the facility failed to (a) ensure call lights were within reach for R50 and R81, (b) answer call lights in a timely manner and respond to R67's request, and (c) provide furniture and adequate lighting to accommodate needs/preferences for R414. There failures affected four out of a total sample of 35 residents. Findings include: 1. R67's admission Record documents in part medical diagnoses of cerebral infarction (stroke), unsteadiness on feet, muscle weakness (generalized), flaccid hemiplegia (paralysis) affecting the right dominant side, lack of coordination, ataxia (without coordination), and history of falling. R67's care plan documents in part that R67 has a self-care deficit with activities of daily living and mobility related to hemiplegia. Interventions last revised 9/29/2023 document in part that R67 requires supervision to limited assistance with transfers and minimal to moderate assistance with bed mobility, turning and sitting up in bed. R67's Restorative Assessment/Note dated 4/29/2024 documents in part that R67…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-31 · tag F0638 — patternAssure that each resident’s assessment is updated at least once every 3 months.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to complete the Non-Comprehensive Minimum Data Set (MDS) assessment using the CMS-specified Resident Assessment Instrument (RAI) process within the regulatory timeframe for 5 (R6, R38, R49, R110, R192) of 7 residents reviewed for resident assessment in a sample of 35. The findings include: 1. R6's health record documented admission date on 6/22/2022 with diagnoses not limited to Spondylolysis cervical region, Emphysema, Other dislocation of left shoulder joint, other seizures, Blindness, Chronic kidney disease, Unspecified osteoarthritis, Liver disease, Altered mental status. 2. R38's health record documented admission date on 10/16/2023 with diagnoses not limited to Unspecified sequelae of cerebral infarction, Covid-19, Type 2 diabetes mellitus without complications, Cerebrovascular disease, Essential (primary) hypertension, Unspecified convulsions, Hemiplegia, and hemiparesis following cerebral infarction affecting right dominant side. 3. R49's health record documented admission date on 12/17/2013 with diagnoses not limited…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-31 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to (a) obtain physician order for oxygen administration for R111, (b) follow oxygen liter flow as ordered for R88, (c) label/change oxygen tubing and bubbler per policy for R14, R88, and R111, (d) provide oxygen tubing extension for R14, and (e) store R81's positive airway pressure (CPAP) mask in a bag when not in use. These failures affected 4 out of a total sample of 35 residents. Findings include: 1. R14's admission Record documents in part medical diagnoses of chronic obstructive pulmonary disease (COPD) and dependence on supplemental oxygen. R14's Order Summary Report includes an active order started on 6/14/2020. It documents in part: Change and date [oxygen] tubing weekly. Every night shift, every [Sunday]. R14's care plan has a focus, last revised on 10/17/2023, that documents in part: [R14] is at risk for activity intolerance [related to] inadequate oxygenation [secondary to] [diagnosis] COPD and receiving oxygen therapy and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-31 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to maintain accurate controlled substance documentation for four residents out of total of seventy-six residents in the sample. Findings On 5/28/2024 at 10:16 AM the Four North medication cart controlled substances were observed with V17 (LPN). Lorazepam 0.5 mg for R263 was documented as a quantity of one remaining. Lorazepam count for R263 by V17 was that two tablets were in stock. On 5/28/2024 at 10:16 AM the Four North medication cart controlled substances were observed with V17 (LPN). Hydrocodone for R52 has a count of twenty-six tablets, but twenty-five tablets were observed in stock. V17 stated that one tablet of Hydrocodone was administered to R52 at 9 AM on 5/28/2024 and not yet signed off. On 5/28/2024 at 10:16 AM the Four North medication cart controlled substances were observed with V17 (LPN). Morphine Sulfate for R148 had 5 ml recorded as remaining. Morphine Sulfate count by V17 was that 6 ml remained in the bottle. On 5/28/2024 at 12:20 PM the Two B medication cart was observed with V19 (LPN).…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-31 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to properly store medications and medication administration supplies. This failure has the possibility of impacting 123 residents who are cared for using the medication cart on the first floor, second floor side B, third floor north and forth floor north. Findings On 5/28/2024 at 9:23 AM, V15 (LPN) was observed dispensing Readycare with a date of 5/24/2024 handwritten on the container. Just prior to administration, V15 was stopped and asked about the expiration date. V16 discarded the Readycare and left the medication cart to speak to another nurse. Upon return to the medication cart, V15 stated that he spoke with the Director of Nursing who said that Readycare was good for 24 hours after opening. Readycare container was observed to state, Store at room temperature. Do not freeze. Refrigerate after opening and use within three days. On 05/28/24 at 10:16 AM the 'Four North Medication Cart was observed with V17 (LPN). Levothyroxine 25 mg was found in drawer with no resident name and no expiration date on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-31 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to administer consented pneumococcal vaccinations in a timely manner for four (R10, R48, R76, R90) of five residents reviewed for influenza and pneumococcal immunizations in a sample of 35. Findings include: On 05/29/24 at 10:07 AM, V5 (Infection Preventionist/Licensed Practical Nurse) stated the influenza vaccine is offered during flu season (October 1 - March 31st) and are done in-house. V5 stated pneumococcal and COVID-19 vaccines are offered upon admission/yearly and are completed by an outside vendor on site. V5 stated there are influenza and pneumonia vaccine consent forms which are filled out by the resident or resident representative indicating consent or no consent for the vaccine to be given. V5 stated education is provided and documented on these forms. V5 stated if a resident refuses to be vaccinated this would be document into the resident's electronic health record (EHR) under the immunization tab. V5 stated V5 obtained several consents for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-31 · tag F0943 — patternGive their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review, the facility failed to follow their abuse policy and procedure to ensure staff participated in a yearly abuse, neglect, and exploitation prevention training program and failed to have a process in place to track attendance. The facility's census on the first day of survey was 220. Findings Include: On 5/30/24 at approximately 10:30 AM, interviewed V1 (Administrator) about abuse in-services. V1 stated that abuse training and education should be provided to staff upon hiring and annually thereafter. The purpose of the abuse training is to educate staff on the facility's abuse prevention program policy and procedures. When asked to provide documented evidence that all staff received/participated in the abuse trainings/in-services within the last 12 months, V1 could not provide any documentation. The facility's Abuse Prevention Program policy and procedure documents in part that on an annual basis, staff will receive a review of the abuse prevention program policy and procedure.
- Potential for harm · D2024-05-31 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, interview, and record reviews, the facility failed to maintain a resident's (R23) dignity and conceal R23's urine collection bag with a privacy bag for 1 out of a total sample of 35 residents. Findings include: R23's admission Record documents in part medical diagnoses of artificial openings of urinary tract status and obstructive and reflux uropathy. R23's care plan contains a focus for R23's urostomy (artificial opening to redirect urine). Interventions do not include how the facility will maintain R23's dignity and privacy with a urine collection bag. On 5/28/2024 at 12:28 PM, R23 was lying in bed. Bed is the closest to the hallway door. R23's urine collection bag was not in a privacy bag and visible from the hallway. On 5/30/2024 at 9:42 AM, V2 (Director of Nursing) stated residents' urine collection bags should be in privacy bags. Facility's Policy & Procedure Catheter Care, issued 10/31/18, does not document in part how the facility will maintain the dignity and privacy of residents' with urinary collection bags.
- Potential for harm · D2024-05-31 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure the code status documented in the care plan matched the physician order and POLST (Physician Order for Life Sustaining Treatment) form for 1 (R52) of 3 residents reviewed for Advance Directives in a sample of 35. Findings Include: R52 has diagnosis not limited to Major Depressive Disorder, Intervertebral Disc Degeneration, Lumbar Region, Long Term (Current) use of Anticoagulants, Chronic Obstructive Pulmonary Disease, Anemia, Peptic Ulcer, History of Falling, Morbid (Severe) Obesity, Presence of Right Artificial Hip Joint, Personal History of other Venous Thrombosis and Embolism, Type 2 Diabetes Mellitus with Diabetic Neuropathy, Syncope and Collapse, Slow Transit Constipation, Gastro-Esophageal Reflux Disease, Dementia, Dependence on Supplemental Oxygen, Spondylosis, Dermatophytosis, Chronic Respiratory Failure, Immunodeficiency, Iron Deficiency Anemia, Vitamin D Deficiency and Osteoarthritis. IDPH (Illinois Department of Public Health) Uniform…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-31 · tag F0636 — isolatedAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to complete the comprehensive Minimum Data Set (MDS) assessment using the CMS-specified Resident Assessment Instrument (RAI) process within the regulatory timeframes for 1 (R166) of 7 residents reviewed for resident assessment in a sample of 35. The findings include: R166' s health record documented admission date on 9/26/2023 with diagnoses not limited to Encounter for orthopedic aftercare following surgical amputation, Rhabdomyolysis, Chronic obstructive pulmonary disease, Type 2 diabetes mellitus, Gout, Unspecified complications of amputation stump, Encephalopathy, Peripheral vascular disease, Unspecified atrial fibrillation, Acquired absence of other left toe(s), Essential (primary) hypertension. On 5/30/24 at 9:51am V34 (MDS coordinator, LPN/Licensed Practical Nurse) said she has been working in the facility since 2020. MDS assessment is done for all residents upon admission, quarterly, annually, and significant changes. admission MDS assessment should be completed within 14 days from entry date. V34 said facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-31 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to meet professional standards as indicated in their policy and procedure by giving medications outside of the timeframe and failing to check the blood pressure prior to administering blood pressure medication for 1 (R182) resident in a sample of 35. Findings include: R182 has diagnosis not limited to Diastolic (Congestive) Heart Failure, Personal History of other Venous Thrombosis and Embolism, Atherosclerotic Heart Disease of Native Coronary Artery, Abdominal Aortic Aneurysm, Paroxysmal Atrial Fibrillation, Chronic Obstructive Pulmonary Disease, Type 1 Diabetes Mellitus, Psychosis, Essential (Primary) Hypertension, Hyperlipidemia, Heart Failure, Chronic Kidney Disease, Stage 2, Dementia, Moderate, with Agitation and Chronic Respiratory Failure with Hypoxia. R182 MDS (Minimum Data Set) BIMS (Brief Interview for Mental Status) score is 14 indicating intact cognitive response. R182's Medication Administration Record Vital Signs dated 05/27/24 01:36 document in part: 126 / 74 mmHg Lying, 05/26/24 08:58 122 / 68…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-31 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to ensure ADL (Activities of Daily Living) care were done in a timely manner for two dependent residents (R112 and R313), failed to follow policy and procedures for incontinence care for R112, and failed to provide adequate equipment to assist R313 out of bed. This failure affected two out of a total sample of 35 residents. Findings include: 1. R313's admission Record documents in part medical diagnoses of pain to bilateral lower extremities, morbid (severe) obesity due to excess calories, and difficulty walking. R313's Weights and Vitals Summary document in part 584 pounds on 4/10/2024 as the last recorded weight. R313's care plan documents in part [R313] has mixed bladder incontinence related to impaired mobility. Intervention last revised on 8/04/2023 documents in part: Check as required for incontinence. Wash, rinse and dry perineum. Change clothing [as needed] after incontinence episodes. R313's care plan documents [R313] has…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-31 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to follow an order to apply a hand splint to prevent decreases in range of motion and update a resident's (R67) care plan for splint use for 1 out of a total sample of 35 residents. Findings include: R67's admission Record documents in part medical diagnoses of cerebral infarction (stroke), muscle weakness (generalized), flaccid hemiplegia (paralysis) affecting the right dominant side, lack of coordination, and ataxia (without coordination). R67's Order Summary Report documents in part an active order dated 2/14/2024 to Please apply splint to right hand due to right hand contractures. Please apply during AM care (7-3) and remove second shift (3-11). R67's Restorative Assessment/Note dated 4/29/2024 recommends continuing restorative programs for splint/brace application. R67's care plan documents in part that R67 was noncompliant with splint use (last revised 1/05/2023). Intervention read, Resident will be able to tolerate right hand splint [six to seven times a week] for a minimum of 15 minutes. This…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-31 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview the facility failed to (A) prevent urinary catheter bag from touching the floor, (B) obtain physician order for indwelling catheter, (C) develop a care plan for indwelling catheter for one (R171) out of 3 residents reviewed for urinary catheter in a sample of 35. Findings Include: On 05/28/24 at 12:42 PM, observed R171 lying in bed and R171's urinary catheter bag containing urine lying on the floor next to R171's bed. On 05/28/24 at 12:46 PM, V14 (Licensed Practical Nurse) observed R171's urinary catheter bag on the floor and stated it should not be on the floor due to infection control concerns. On 05/29/24 at 03:13 PM, review of R171's orders in R171's Electronic Health Record (EHR) indicate R171 does not have an order for indwelling urinary catheter and does not have a care plan for indwelling catheter. R171 was admitted to the facility 03/26/24 and has a diagnosis including but not limited to Ileus, Bacteremia, Catatonic Disorder Due to Unknown Psychological Condition, Schizoaffective Disorder, Legal Blindness as Defined In USA, Hypertension,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-31 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to provide dedicated covered garbage receptacles for used personal protective equipment inside a contact isolation room. These failures have the potential to affect one (R111) of eight residents reviewed for infection control in a total sample of 35. Findings include: On 05/28/24 at 10:34 AM, observed Contact Isolation Precautions sign posted outside R111's room. At 10:48 AM, V14 (Licensed Practical Nurse) stated R111 is on Contact Isolation for C. Diff (Clostridium Difficile). V14 stated personal protective equipment (PPE) is kept in plastic drawers outside R111's room and when staff goes into R111's room they must perform hand hygiene before entering and don PPE including gown, face mask, and gloves. V14 stated these PPE are doffed inside R111's room and placed in the designated black garbage can inside R111's room. On 05/28/24 at 12:15 AM, observed small sized garbage container inside R111's room by the doorway. This small garbage container did not have a lid and was therefore not covered. Did not observe a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-31 · tag F0887 — isolatedEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to assess eligibility, provide education on the COVID-19 vaccine, and offer COVID-19 vaccination to 1 (R413) of 5 residents reviewed for COVID-19 immunizations out of a sample of 35. Findings include: R413's electronic health record (EHR) showed initial admission date 04/04/24 with diagnoses including not limited to COVID-19 (dated 5/29/24), Anemia in Chronic Kidney Disease, Diabetes Mellitus Due To Underlying Condition with Hyperglycemia, Hyperlipidemia, Dehydration, Dementia, Dysphagia, Gastroesophageal Reflux Disease without Esophagitis, Duodenal Ulcer, Muscle Weakness Generalized, Osteomyelitis, Urinary Tract Infection, Altered Mental Status, Chronic Fatigue, Syncope and Collapse, Peripheral Vascular Angioplasty Status, Lack Of Coordination, Abnormal Posture, Hypothyroidism, Hypertension, Atherosclerotic Heart Disease, Gastrointestinal Hemorrhage, Chronic Kidney Disease, Metabolic Encephalopathy, Difficulty Walking. R413's EHR indicates R413 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-16 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to follow professional standard of medication administration documentation after administration of medication in preventing medication error of double dosing residents for 21 of 21 (R5, R15, R16, R17, R18, R19, R20, R21, R22, R23, R23, R24, R24, R25, R26, R27, R28, R29, R30, R31, R32, R33, and R34) residents reviewed for medication pass in a timely manner. This failure affected (R5, R15, R16, R17, R18, R19, R20, R21, R22, R23, R23, R24, R24, R25, R26, R27, R28, R29, R30, R31, R32, R33, and R34) whose medications were not documented in a timely manner and has the potential to affect all residents on 1st and 2nd floor of the facility. Findings include: On 04/29/24 at 11:25am, V8 LPN (Licensed Practical Nurse) was noted passing medication, V8 stated the medication pass is for 9:00am medication pass and had just given the last resident medications and the breathing treatment is still on right now. While talking with V8 the resident electronic MAR (Medication Administration Record) showed some resident medication list…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-16 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure sufficient dietary staff are provided to meet resident needs and services in meal preparation. This failure affected all residents eating from the facility kitchen. This affected R3, R6, R9, R10, R11, and R12 who were supposed to get double portions, but due to insufficient dietary staff to prepare the food and insufficient ingredients to prepare the menu, the resident needs were not met. This has the potential to affect all residents eating from the kitchen. Findings include: On 04/29/24 at 10:54am, upon entering the kitchen, a red sanitizing bucket was observed with a towel placed inside the bucket soaking. When V3 (Dietary Director) tested the water, it read 0 (Zero). V13 (dietary Aide) stated, I was busy with cooking these greens pointing to the pot of green beans I forgot to add sanitizer because we are short. Yes, we are short of staff, I am the cook for the breakfast and lunch today. The listed menu for lunch 04/29/24 includes but not limited to, frosted yellow cake, macaroni, and cheese. None of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-16 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure the sanitizing bucket has sanitizer solution; the food items are not stored on the bare floor; and the garbage cans have cover lids. This failure has the potential to cause food borne illnesses and has the potential to affect all 223 residents residing in the facility. Findings include: On 04/29/24 at 10:54am, the following observations were made: A red sanitizing bucket was observed with towel placed inside the bucket soaking. When V3 (Dietary Director) tested the water, it read 0 (Zero). V13 (dietary Aide) stated, I was busy with cooking these greens pointing to the pot of green beans and I forgot to add sanitizer, because we are short. Yes, we are short of staff, I am the cook for the breakfast and lunch today. Three (3) large garbage cans in the middle of the kitchen were full of garbage with no cover lids. Food items delivered were stored on the bare floor in the storage area. V3 stated he has not been able to re-arrange the food items so they would not be touching the floor. V7 (Dietary Aide)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-16 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to follow current standard of infection control practices and prevention, hand hygiene and failed to ensure that beverages were served in a sanitary way to prevent contamination and prevent spread of food borne illnesses. This failure has the potential to affect all 33 residents on the 1st floor. Findings include: On 04/29/24 at 11:39am, V9 CNA (Certified Nurse's Aide) noted preparing to serve lunch time trays. V9 was observed dipping her fingers in the plastic cup to separate them out and then pour the beverage in the cup. During the same observation at 11:41am, V9 noted adjusting face mask over the nose and then without hand hygiene proceeded to touch resident food trays and pass them to the residents. V9 was observed passing food trays to residents in their rooms and the dining area without in-between hand hygiene. At 11:46am, when V9 was made aware of these observations and was asked about the facility policy on infection control and prevention regarding hand hygiene, V9 stated, Before serving the food I'm…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure the resident's environment remains free of accidental hazard by leaving medication at resident's bed side table and not in visual proximity of nurse; and failed to ensure sharp items (scissors) in resident's room, visible from hallway without supervision for two residents (R3, R16) in the sample. This failure has the potential to affect R3 whose medication was left on the bed side table and R16 who had two pair of scissors and nail clippers stored on the side table and has the potential to affect all 66 residents residing on the 2nd floor of the facility. Findings include: On 04/29/24 at 12:40pm, R3 observed in bed with three tablets of medication on bed side table in a medication cup. R3 stated, My morning medicine I'm going to take it. I took some only that is left. My nurse gave it to me. V5 (RN) was asked about the facility policy on medication administration and professional standard of medication administration. V5 said, Yes, That's the 9:00am medicine. I did not know (R3) did not take all the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-16 · tag F0808 — failed to follow doctor-ordered diets — isolatedEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure therapeutic diet orders for 2 of 2 (R3 and R11) were followed. This failure affected R3 and R11 who were supposed to receive mechanically altered diet but were served regular green beans, putting these residents at risk for choking and has the potential to affect all 223 residents residing in the facility. Findings include: On 04/29/24 between 11:30am to 1:30pm, lunch mealtime observation showed R3 and R11 were served regular green beans on their lunch tray without being mechanically altered. R3's medical record Diet order with order date 9/20/22 showed R3 should be on a Mechanical Soft texture, Regular Thin Liquids consistency. This order was not followed. R11 medical record documented diet order showed R11 is on mechanical soft texture, regular thin liquids consistency, double portions. This order was not followed. Both V2 and V3 were unable to present any documentation physician/ dietician order was changed. On 04/30/24 at 1:55pm, V3 (Dietary Director) stated the food texture is printed on the ticket…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-04 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review, the facility failed to ensure one resident (R3) was provided with a working television for 14 days after admission to the facility and the facility failed to ensure one resident (R3's) bed had linen on it for two of three days during investigation. This failure affected one of ten residents reviewed for Homelike Environment. Findings include: R3 is [AGE] year old with diagnosis including but not limited to: anxiety disorder, insomnia, unspecified urinary incontinence, unspecified fall, chronic kidney disease and hypertensive heart disease. R3's BIMS (Brief Interview for Mental Status) score is 15, which indicates cognitively intact. On 04/01/2024 during investigation, R3 was observed sitting on his bed. No sheets were observed on R3's mattress and no television was noted at R3's bedside. On 04/01/2024 at 12:03 PM, R3 said, I don't know what happened to my sheets. I thought they were changing my linen. I have been asking for a TV (television) since I got here…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-04 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review, the facility failed to ensure that proper incontinent care was rendered to one resident (R3) in a sample of ten residents reviewed for Improper Nursing Care. Findings include: R3 is [AGE] year old with diagnosis including but not limited to: Unspecified urinary incontinence, unspecified fall, chronic kidney disease, hypertensive heart disease and chronic obstructive pulmonary disease. R3's BIMS (Brief Interview of Mental Status) score is 15, which indicates cognitively intact. On 04/01/2024 during investigation, surveyor was walking on the third floor near R3's room and smelled a strong odor of urine. Surveyor asked V25 (Certified Nurse Assistant/CNA) where the urine smell was coming from. On 04/01/2024 at 12:00 PM, V25 (CNA) said, I smell the urine, but I don't know where it is coming from. At that time, Surveyor entered R3's room and the urine odor became stronger. R3 was observed sitting on his bed. No sheets were observed on R3's bed and R3 reeked of urine.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-22 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure a resident's treatments for pressure ulcers were provided. This failure affected 1 resident (R1) reviewed for pressure ulcer/injury treatment. Findings Include: R1's admission record documents, in part, R1's diagnoses include dysphagia, quadriplegia, cervical spine fracture, substance abuse, depression, respiratory failure, tracheostomy, and pressure ulcers. R1's admission date to the facility is documented as 11/16/23. R1's (11/22/23) Minimum Data Set, documents, in part, Brief interview for Mental Status (BIMS) score is 15, which indicates R1 is cognitively intact. Section M- Skin Condition documents R1 has one stage 1 pressure ulcer. R1 has one stage 3 pressure ulcer that was present upon admission. R1 has one unstageable deep tissue injury noted at time of admission. R1's (11/16/23) hospital discharged record documented in part, Wound Care: healing stage 2 sacrum area, cleanse with soap and water and apply a wound dressing daily. Right heel…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-26 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, facility failed to follow their policy to ensure vaccinations were administered to prevent disease for 1 (R1) out of three residents reviewed influenza immunizations. Findings include: On 01/23/2024 at 11:50 AM, R1 was seen in her room laying on her bed sitting upright. R1 stated that she wants a flu shot but was not given any. On 01/23/2024 at 11:58 AM, V5 (Licensed Practical Nurse) stated the last vaccine that R1 received was for TB. There is no flu or COVID vaccine documented. On 01/23/2024 at 1:49 PM V11 (Infection Preventionist) stated consent to administer any immunizations will be on the immunizations tab. If the consent is not there, then the immunizations or receiving the vaccine has not been done. If the consent is refused, then we provide education and that is documented in the immunization tab. We're getting consents for RSV but we do not have the vaccine for RSV. Corporate will send out a clinic for COVID and RSV to provide residents with the appropriate vaccines. Flu vaccine is supposed to be offered back in Oct. No one on 4th…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-24 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and records review, the facility failed to follow infection control policy by failing to clean IV (Intravenous) site as required for one (R2) of one resident reviewed for IV care. Findings include: R2 is a [AGE] year-old individual admitted to the facility on [DATE]. R2 diagnosis as documented in R2's current face sheet include but not limited to: Lower back pain, Acute Osteomyelitis, Psychoactive substance abuse, discitis unspecified, Lumbosacral region, lower back pain, auditory hallucinations, visual hallucinations, etc. On 12/23/2023 at 10:04 am, R2 was observed in the hallway walking to his room. R2 was oriented to person, place, time, and situation. R2 said his PICC line is not being dressed on time, is difficult to be flushed sometimes and R2 thinks it is clogged. R2 said he is receiving antibiotics to treat for an infection in his spine and he is worried his PICC line might get infected if the dressing change is not done on time. R2 said his PICC line is flushed before…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-11-09 · tag F0851 — widespreadElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of records and interview, the facility failed to provide PBJ (payroll-based journal) information in a uniform format which excludes information to determine category of data to review and verify for accuracy. These failures have the potential to affect determination of staffing needs that may affect residents' care. Findings include: On 11/7/2023 to 11/8/2023 facility was reviewed for lack of staffing related to low weekend staff. Facility has three floors occupied by residents. For the month September and October 2023, weekend schedules for nursing staff were reviewed. Facility provided daily staffing form dated 7/10/2023 and timecards for all the nursing staff working on 7/9/2023 to 7/22/2023. Per daily staffing form dated 7/10/2023, V37 (Licensed Practical Nurse) was on schedule to work on a floor. V37's timecard documents that V37 did not work in the facility from 7/9/2023 to 7/12/2023. On 11/7/2023 at 3:30 PM, V10 (Staffing Coordinator) stated that there are times when facility has problems with staffing and V10 must call staff that are not working to fill in.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-09 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and records review the facility failed to ensure sufficient nursing staff on a 24-hour basis to care for 4 (R3, R4, R5 and R8) residents' needs, out of 7 residents (R1, R2, R3, R4, R5, R7and R8) reviewed. This failure resulted on R3, R4, R5 and R8 not receiving their night medications. Findings includes: On 11/7/23 at 12:20 pm there is only one nurse working on the 3rd floor V8 (ADON). V8 stated, We have one nurse and five CNAs working on the 3rd floor. On 11/7/23 at 3:20 pm V8 (ADON) stated, If V35 (Registered Nurse- RN) passed the medication he should have signed off, if he was here. I don't know if the medication is given. If it is not signed off, it was not done. If staff is not showing up, they will call the scheduler (V10) and let her know. Surveyor showed V8 the nursing schedule provided by facility dated 10/11/2023. V8 stated, I see that V35 (RN) worked from 7 pm on 10/11/23 to 7 AM of 10/12/23. On 11/7/23 at 3:30 pm V10 (staffing coordinator) stated, We don't have agency nurses. In case we are short of nurses, we call people who are working and offer if…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-09 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and records review the facility failed to follow policy to account for narcotics for 1 resident (R2) and failed to document medications administration as per ordered by physician for 6 residents (R2, R3, R4, R5, R7, R8) out of 7 residents (R1, R2, R3, R4, R5, R7, R8) reviewed for medication administration. Findings include: A concern regarding medication administration was identified by the surveyors for R1, R2, R4, R5, R7 and R8. The review of the Medication Administration Record (MAR) of R3, R4, R5 and R8 shows that there is no record of medication administered during the night shift. The column where the nurse should sign off is blank. On 11/7/23 at 3:20 pm V8 (ADON) stated, If V35 (Registered Nurse- RN) passed the medication he should have signed off, if he was here. I don't know if the medication was given. If it is not signed off, it was not done. The grievance log was reviewed and documents R8's concern about no nurses and no medications received on 7/10/23. V9 (Social Worker)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-09 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to maintain medical records that were accurately documented, complete and readily accessible for 1 (R2) of 2 residents reviewed for documentation by failing to a.) provide a signature on a resident's Controlled Drug Receipt/Record/Disposition Form for 3 of 30 entries; b.) failing to document narcotic administration on the Medication Administration Record and c.) failing to provide Controlled Drug Receipt/Record/Disposition Form for the dates of 09/10/23 -10/03/23. Findings Include: R2 was admitted to the facility on [DATE] with diagnosis not limited to Alcoholic Cirrhosis of Liver Without Ascites, Acute Hepatitis C Without Hepatic Coma, Alcohol Dependence, Opioid Dependence, Cocaine Dependence, Cardiac Arrhythmia, Localized Swelling, Mass and Lump, Lower Limb, Bilateral, Bradycardia, Iron Deficiency Anemia, Thrombocytopenia, Liver Cell Carcinoma and Metabolic Encephalopathy. R2 MDS (Minimum Data Set) BIMS (Brief Interview for Mental Status) score is 14…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-09-25 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure that call lights are within reach for six of six residents (R2, R13, R14, R15, R16, and R21) reviewed for call light. Findings Include: On 09/18/23 at 11:27am, R2 noted sitting on the bed with call light not within reach. On 09/18/23 at 11:49am, R13, R14, and R15 observed in the same room with their call lights not within reach and on the floor under their beds. R13 was verbally calling for help to urinate in the urinal. R13 asked the surveyor for help to locate the urinal which was observed under R13's bed. R13 was unable to locate call light and did not understand what the surveyor meant by call light. On 09/18/23 at 11:50am, R16 noted in bed with call light not within reach under the bed. On 09/18/23 at 11:59am, interview conducted with V5 LPN (Licensed Practical Nurse) regarding facility protocol/policy on call light. V5 stated in part that the call light should be kept in reach of the resident, everyone can answer the call light and the urinal should not be under the bed. On 09/18/23 at 12:30 pm…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-09-25 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure sufficient nursing staff are provided to meet residents needs and services. This failure affected R4, R13, R14, R15, and R21 in the sample reviewed for ADLs (Activities of Daily Living). Findings include: On 09/18/23 at 11:10am, R4 was observed sitting in the wheelchair in the dining area with pants noted to be soaked in-between the legs. V17 CNA (Certified Nurse's Aide) stated R4 should not be sitting in the dining room wet but may be is from the water R4 was drinking. V17 stated R4 is assigned to V18 (CNA). When R4 was shown to V18, V18 moved R4 to the room for incontinent care. V18 stated R4 was last changed around the beginning of the shift as she was busy with another resident care. On 09/18/23 at 11:14 am R4 was moved from the dining room. Upon lifting R4 from the wheelchair with the lifting device to be put in the bed, R4's individualized lifting cloth device was also noted soaked. R4's adult brief was observed wet to the pant in the back. V17 stated in part, Yea it's from urine (referring to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-09-25 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow current standards of infection control practices during incontinent care and following the provision of care for three residents (R11, R21, R22) in the sample reviewed for infection control and prevention. This failure affected R11, R21 and R22 and has the potential to affect all resident residing on the 2nd and 4th floor of the facility. Findings include: On 09/18/23 at 11:32am, observed dirty linen placed on the floor in the bathroom and leg rest noted stored on the floor. V17 CNA stated the wheelchair leg rest belongs to R11. V17 stated the leg rest should not be stored in the bathroom and the dirty linens should be thrown in the dirty linen chute for infection control reasons (control and prevention). V17 stated, I don't know who put them there (referring to the linen and the wheelchair leg rest). The bathroom floor noted with brownish stains. On 09/18/23 at 12:35pm, V12 CNA (Certified Nurse's Aide) was observed removing soiled linen from R21's bed and throwing them on the floor. When V21 was asked…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-09-25 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide sanitary environment free of urine odor; failed to ensure that the facility temperature did not exceed 81 degrees Fahrenheit; and failed to ensure a functional environment free of accidental hazard. This failure affected has the potential to affect all the resident's residing in the facility. Findings include: On 09/18/23 at 11:06am, upon coming out of the elevator to the 4th floor observed the whole floor with urine and foul odor. On 09/18/23 at 11:24 am noted half eaten cookies with blackish and brown particles on the floor and a safety mat between R5 and R6's bed. On 09/18/23 at 11:27am, noted base board on the walls with holes and one drawer missing on the cupboard. On 09/18/23 at 11:39am V21 (Housekeeping) stated he had not cleaned the room and will go back and clean it. R7's bedroom noted with safety mattress on the floor with whitish and brownish particles. On 09/18/23 at 12:21pm, on the 3rd floor shower room the following observation were made: Base board peeling and off the wall, toilet seat…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-25 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to report an injury to IDPH (Illinois Department of Public Health) within regulatory requirements for one resident (R1) reviewed for incident and incident with injury. This failure affected R1 who had an injury while toileting self which resulted in R1 having an acute fracture of the distal phalanx. Finding include: R1 's medical record showed documentation that R1 was admitted to the facility on [DATE] with diagnosis that includes but not limited to fracture of unspecified fracture of shaft of left fibula, Major depressive disorder single episode, specified, Laceration without foreign body unspecified subsequent encounter for closed fracture with routine healing, unspecified multiple injuries subsequent encounter, and Fracture of unspecified phalanx of the left index finger subsequent encounter for fracture with routine healing. On 09/18/23 at 12:15pm, R1 observed sitting on the bed with left index finger blackish in color with a finger (immobilizer). R1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-25 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure personal hygiene care and incontinent care was provided for R4, R13 and R21 in the sample of residents dependent on staff assistance for ADLs (Activities of Daily Living). This failure affected R4, R13 and R21 who did not receive appropriate personal hygiene and incontinent care in a timely manner. Findings include: On 09.18/23 at 11:10am, R4 was observed sitting in a wheelchair in the dining area with pants noted to be wet between R4's legs. V17 CNA (Certified Nurse's Aide) stated R4 should not be sitting in the dining room wet but maybe it is from the water R4 was drinking. V17 identified V18 as the assigned CNA to R4. V17 and V18 moved R4 to his room for incontinent care. V18 stated R4 was last changed around the beginning of the shift. At 11:14am, upon lifting R4 from the wheelchair with the lifting device to be put in the bed, R4's lifting cloth device was also noted wet. R4's adult brief was observed wet, and R4's pants were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$596,515 in federal fines across 5 penalties. 2 Medicare payment denials on record.
- $179,297 — penalty dated 2025-03-19
- $204,835 — penalty dated 2024-10-31
- $167,191 — penalty dated 2024-08-15
- $37,450 — penalty dated 2024-05-16
- $7,742 — penalty dated 2023-12-24
- Medicare payment denial — starting 2025-04-12 for 55 days
- Medicare payment denial — starting 2024-09-07 for 18 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to SABA HEALTHCARE — 11 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.0 | -1.0 vs chain |
| Health inspection | 1 of 5 | 2.0 | -1.0 vs chain |
| Staffing | 1 of 5 | 1.6 | -0.6 vs chain |
| Quality measures | 4 of 5 | 2.8 | +1.2 vs chain |
The other 10 homes this chain runs (chain average 2.0★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| ACM OP HOLDCO LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 99% | since 07/01/2023 |
| MTJ HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 07/01/2023 |
| WISSATI IRREVOCABLE TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 07/01/2023 |
| BLONDER, MOSHE | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER | NO PERCENTAGE PROVIDED | since 07/01/2023 |
| COHEN, MAYER | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 07/01/2023 |
| SINGER, AHARON | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER | NO PERCENTAGE PROVIDED | since 07/01/2023 |
| SINGER, TZVI | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 07/01/2023 |
| LEWIS, PAMELA | Individual | W-2 MANAGING EMPLOYEE | — | since 07/01/2023 |
CMS files one row per role, so the 10 rows in the source record cover these 8 parties — each is shown once here with every role it holds. Nothing is omitted.
3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 91% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $2.4M paid to related parties — landlords or management companies under common ownership — equal to about 24% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145995. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-30, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.