Forest City Rehab & Nrsg Ctr
321 Arnold Avenue, Rockford, IL 61108 · For profit - Limited Liability company · 213 certified beds · (815) 397-5531 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Feb 2026
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 3 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (65) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $192,920 in federal fines (most recent 2025-01-28)
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (2/5)
- its facility-reported quality-measure rating is low (1/5)
- about 28% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 1 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 1 of 5 |
| Long-stay residentspeople who live here | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 19.1% | 13.4% | 15.4% | worse |
| Long-stay residents who lose too much weight | 2.3% | 6.3% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.9% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.0% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 98.2% | 54.2% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 1.8% | 3.1% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 7.5% | 14.3% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 17.5% | 18.3% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 98.9% | 91.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 6.1% | 4.8% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 9.9% | 20.6% | 21.2% | better |
| Short-stay residents who newly got an antipsychotic medication | 5.7% | 2.2% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 88.1% | 63.1% | 79.4% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.67 | 2.02 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 3.52 | 2.22 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.07 therapist hours per resident per day in 2026Q1 — more than 3% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 4% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.7%CMS range 6.9–15.1 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.8%CMS range 3.4–12.5 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.98 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 213 beds and averages 165.8 residents a day — about 78% occupied, or roughly 47 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.39 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.45 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.45 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.00 hrs/resident/day on weekends vs 2.55 on weekdays — 22% thinner on weekends — a notable drop. RN hours go from 0.50 to 0.33 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 41% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
65 citations, most serious first. The 20 most serious are shown; the remaining 45 are one tap away and print in full.
- Immediate jeopardy · Jcited before2024-10-24 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review the facility failed to ensure a resident with a history of embolic strokes (R167) received physician ordered anticoagulants. This failure resulted in R167 requiring emergency transport to the hospital for an acute embolic stroke. R167 was hospitalized until [DATE], when he passed away. The facility also failed to ensure an anticoagulant medication was administered as ordered for R116 for 2 of 8 residents (R167 & R116) reviewed for significant medication error in the sample of 33. The Immediate Jeopardy began on [DATE] when R167 was re-admitted to the facility and the facility failed to ensure the physician prescribed anticoagulant medication was obtained from pharmacy. V1 (Administrator) was notified of the Immediate Jeopardy on [DATE] at 1:02 PM. The surveyor confirmed by observation, interview, and record review that the Immediate Jeopardy was removed on [DATE], but noncompliance remains at a Level Two because additional time is needed to evaluate the implementation and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2024-05-07 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure residents were free from physical and sexual abuse from R1 who has a history of physical and sexual behaviors that escalated to staff then to residents. This failure resulted in R1 punching R2 in the face, pushing R3's chair over and causing him to fall to the floor and exposing himself to R4. The facility failed to ensure residents were free from physical abuse. This applies to 6 of 10 residents (R2, R3,R4, R6, R8, R10) reviewed for abuse in the sample of 10. The findings include: The Immediate Jeopardy began on 4/13/24 when R1's behaviors escalated. R1 punched R2 in the face. On 4/16/24, R1 flipped R3 out of the chair causing him to fall to the floor. On 4/18/24 R1 exposed himself to R4. V1 Administrator was notified of the Immediate Jeopardy on 5/1/ 24 at 8:48 AM. The surveyor confirmed by observation, interview and record review that the Immediate Jeopardy was removed on 4/18/24, when R1 was placed on 1:1 supervision until he was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2024-05-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to supervise a resident with escalating behaviors of physical and sexual aggressions with known behaviors. This failure resulted in R1 not being supervised after exhibiting physical behaviors towards residents (R2, R3) and sexually assaulting R4. This applies to 1of 10 residents (R1) reviewed for safety in the sample of 10. The findings include: The Immediate Jeopardy began on 4/13/24 when R1's behaviors escalated, R1 punched R2 in the face. On 4/16/24, R1 flipped R3 out of the chair causing him to fall to the floor, he was sent out to the local hospital for his behaviors and returned to the facility on 4/17/24. On 4/18/24, R1 was found unsupervised in the hallway and exposed himself to R4. V1 Administrator was notified of the Immediate Jeopardy on 5/1/2024 at 8:55 AM. The surveyor confirmed by observation, interview, and record review that the Immediate Jeopardy was removed when R1 was placed on 1:1 supervision on 4/18/24, until he was discharged with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2026-02-06 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to identify, document, and update dietary interventions for a resident with a history of weight loss and a recent change in food intake for 1 of 3 residents (R1) reviewed for weight loss in the sample of 5. These failures resulted in a severe weight loss of 29% for R1 from 1/6/26 until 1/16/26.The findings include:R1's Face sheet dated 2/5/26 showed diagnoses to include, but not limited to diabetes, atherosclerosis (hardening and narrowing) of the aorta, asthma, hypothyroidism, gastro-esophageal reflux disease (GERD), cataracts, dysphagia (difficulty swallowing), lack of coordination, and abnormalities of gait/mobility. R1's facility assessment dated [DATE] showed she had moderate cognitive impairment and required supervision to eat. R1's Care Plan initiated 7/9/25 showed R1 was at risk for weight gain/loss related to diabetes and hypothyroidism. The interventions included monitor and document % (percentage of food) consumed at all three meals and make…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-01-28 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to assess a resident's pressure injuries in a timely manner and failed to implement pressure injury treatment interventions for 1 of 3 residents (R1) reviewed for pressure injuries. These failures resulted in R1's pressure injuries deteriorating from two Stage 2 pressure injuries into one unstageable pressure injury. The findings include: R1's admission Record dated 1/27/25 shows R1 was admitted to the facility on [DATE] with the following diagnoses: sepsis, diabetes mellitus type 2, pressure ulcer of right buttock, stage 2, pressure ulcer of left buttock, stage 2, high cholesterol (hyperlipidemia), a right below knee amputation, congestive heart failure, methicillin resistant staphylococcus aureus infection, gastroesophageal reflux disease (GERD), osteomyelitis, hyperglycemia, and bacteremia (blood stream infection). R1's After Hospital Care Plan (printed 12/20/24) shows orders for R1's Stage II pressure injuries of his right and left buttocks which were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-10-24 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to follow up a report of a stage 1 pressure injury resulting in the progression of the injury,and not being identified and treated until it became a stage 3, and failed to implement interventions to prevent the development of a pressure injury for 2 of 3 residents (R90, R122) reviewed for pressure injuries in the sample of 33. The findings include: 1. R90's admission record shows he was admitted to the facility on [DATE]. The 9/30/24 resident assessment and care screening documents R90 to have severe cognitive impairment and is dependant on staff for his personal hygiene needs and mobility. The same assessment shows he is at risk of developing pressure ulcers/injuries and had one stage 4 pressure injury present. The bowel and bladder assessment shows he is always incontinent. The October 2024 bath and shower sheet shows on 10/10/24 a reddened area was noted by V31 (CNA/Certified Nursing Assistant) during his bed bath. The nursing progress…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-10-24 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident with their last known weight of 1/2024 showing a significant weight loss, failed to conduct, monitor weights and record, failed to ensure a resident with significant weight loss had a quarterly nutritional assessment by a dietician, and failed to ensure a resident with significant weight loss had interventions implemented to prevent further weight loss for 1 of 6 residents (R103) reviewed for nutrition in the sample of 33. These failures resulted in R103 not being weighed or seen by a dietician for 9 months after a significant weight loss occurred. The findings include: R103's face sheet showed a [AGE] year-old male with diagnosis of schizophrenia, major depressive disorder, and anxiety disorder. On 10/23/24 at 9:30 AM, R103 was in his bed supine. R103 was pale, cachectic and lying on an unmade bed (no linens or pillows). R103 had clear speech and said he eats his meals in his room. R103 was calm and not interviewable.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-04-11 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to identify, assess, and implement pressure wound treatment and prevention interventions for 1 of 3 residents (R1) reviewed for pressure wounds in the sample of 3. These failures contributed to R1 developing an additional Stage 2 pressure wound and worsening of his other wounds. The findings include: R1's hospital Nursing Discharge/Transfer Communication dated 12/5/23 shows R1 has wounds on his coccyx and heels. R1's Census List dated 4/9/24 shows R1 was admitted to the facility on [DATE]. R1's current Care Plan (Review last completed on 12/18/23) provided by the facility shows R1 is at increased risk for alteration in skin integrity and was admitted on [DATE] with a stage 3 pressure wound to the left heel and a wound to the sacrum. The same care plan shows no treatment or prevention interventions for R1's increased risk for alteration in skin integrity and only shows nursing staff are to check R1's skin during routine care and during his weekly…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-12-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure fall prevention interventions were implemented for 1 of 2 residents (R5) reviewed for safety in the sample of 32. This failure resulted in R5 falling out of bed while being provided personal care and recieving a laceration requiring stitches to his head. The findings include: R5's Face Sheet shows diagnoses of: hemiplegia affecting the left side, schizoaffective disorder, dementia, epilepsy, osteoporosis and traumatic brain injury. R5's Minimum Data Set assessment dated [DATE] shows that he is dependent on staff to roll from left to right. On 12/5/23 at 9:43 AM, R5 was sitting in his room in a high back wheelchair. R5 had a laceration above his right eyebrow. On 12/6/23 at 10:39 AM, R5 was provided incontinence care. R5's body was contracted and rigid with spastic movements at times. No fall mats were observed in R5's area of the room. R5's Final Fall Incident Report dated 11/28/23 shows R5 fell out of bed on 11/24/23 at 8:30 PM. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-08-22 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident was free from abuse for one of six residents (R1) reviewed for abuse in the sample of six. This failure resulted in R1 experiencing a fractured nose. The findings include: R1's admission Record shows he was admitted to the facility on [DATE] with diagnoses including heart failure, generalized anxiety disorder, major depressive disorder, emotional lability, and history of falling. R2's admission Record shows he was admitted to the facility on [DATE] with diagnoses of schizoaffective disorder, generalized anxiety disorder, and morbid obesity. The facility's Initial Incident Report dated August 13, 2023 shows, Staff reported that they heard resident [R1] yelling at resident [R2] in the back of the dining room. Staff reports that's resident [R2] then stood up and hit resident [R1] in the face. Residents separated immediately. [R1] was assessed for injuries. A small amount of bleeding from bridge of nose and bleeding from nose noted. [R1]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-14 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to protect a resident's dignity during an activity. This applies to one of four residents (R1) reviewed for dignity in the sample of four.The findings include:The facility face sheet for R1 shows she was admitted to the facility with diagnoses to include anxiety, conversion disorder with seizures, encephalopathy and alcohol dependence. The facility assessment dated [DATE] shows her to be cognitively intact and requires supervision for her activities of daily living.On 5/14/26 at 10:04 AM, R3 said he was playing cards with some of his peers and R1 had left the game to go shower. R3 said R2 then came and joined the game but later left to go use the bathroom. R3 said while R2 was in the bathroom, R1 came back to the game to play and sat in the chair R2 was in. R3 said when R2 came back he told R1 to move, and she refused. R3 said R2 picked up the back of R1's chair and forced her to stand up.On 5/14/26 at 10:14 AM, R2 said he had joined a game of cards in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-09 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to schedule a urology appointment for 1 of 3 residents (R1) reviewed for quality of care in the sample of 3.The findings include:R1's prostate specific antigen (PSA) lab results dated 5/14/25 indicated a high value. V6 (Nurse Practitioner) wrote on the lab result form to refer R1 to urology. R1's Order Summary Report with active orders as of 5/19/25 showed an order for a referral to urology related to a high PSA lab result. The order was dated 5/16/25.On 03/09/2026 at 10:44 AM, V2 (Director of Nursing) confirmed V6 wrote on the PSA lab result form for R1 to see a urologist. V2 said the referral should have been placed in V8's (Medical Appointment Scheduler) mailbox so V8 could schedule the urology appointment.On 03/09/2026 at 10:22 AM, V8 said R1 did not have a urology appointment scheduled. V8 said there were no appointments in the appointment schedule book for R1 to see a urologist. V8 said he believed the appointment was not made because he was not notified of the order/referral.On 03/09/2026 at 2:04 PM, V2 said she looked…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-23 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to protect a resident's right to be free from misappropriation of property by staff. This failure resulted in money being removed from a residents bank account after the resident expired and staff having a resident's cell phone at home. This applies to 1 of 3 residents (R1) reviewed for abuse in the sample of 3. The findings include:R1's Face Sheet printed on [DATE] listed schizoaffective disorder as a diagnosis.R1's Progress notes dated [DATE] showed R1 expired on [DATE]. On [DATE] 11:36 AM, V11 (R1's Sister In-Law) said charges were made to R1's bank account after he expired and the charges were made by V5 (Licensed Practical Nurse-LPN). V11 said there were about 34 charges made to R1's bank account after he expired including a PayPal charge for $1,000 to V5. V11 added that V5 had R1's cell phone at her home. V11 said she came to the facility on [DATE] and talked with the police and V1 (Administrator) regarding the situation.On [DATE] at 8:50 AM, V1 said…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-06 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed complete a thorough, initial skin assessment and ongoing skin assessments for a resident at risk for skin breakdown with redness to her buttocks and peri-area for 1 of 3 residents (R1) reviewed for pressure ulcers in the sample of 5.The findings include:R1's Face sheet dated 2/5/26 showed diagnoses to include, but not limited to diabetes, atherosclerosis (hardening and narrowing) of the aorta, asthma, hypothyroidism, gastro-esophageal reflux disease (GERD), cataracts, dysphagia (difficulty swallowing), lack of coordination, and abnormalities of gait/mobility. R1's facility assessment dated [DATE] showed she had moderate cognitive impairment; was dependent on staff for toilet hygiene; required substantial to maximal assistance for personal hygiene; and required supervision for bed mobility. R1's Physician Order Sheet showed on 12/16/25 there was an order for Zinc Barrier Cream to buttocks twice a day for incontinence and as needed.R1's Care Plan initiated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-11-19 · tag F0803 — failed to meet residents' dietary needs — widespreadEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to follow the menus for residents on regular, mechanical and pureed diets. This failure has the potential to affect all 166 residents residing in the facility. The findings include: The CMS-671, Long- Term Care Facility Application for Medicare and Medicaid form that was completed by the facility on 11/17/25 shows there were 166 residents residing in the facility. A list of resident diet orders shows all 166 residents receive food prepared by the facility. Facility provided menus show on 11/17/25 during the noon meal a biscuit should be served to residents receiving a regular diet, a soft biscuit served to residents receiving mechanical soft diets and pureed bread should be given to residents on pureed diets. On 11/17/25 the noon meal food service line on the first floor was continuously observed from 11:35 AM until 12:15 PM. Resident meals trays were prepared by V22 (Cook/Dietary Aide) which included BBQ chicken, mashed potatoes, vegetable, oven roasted potatoes, and dessert. There were no biscuits, or bread on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-11-19 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure beard coverings were worn when preparing resident meals. This failure has the potential to affect all 166 residents residing in the facility. The findings include:On 11/18/2025 at 9:35 AM, V24 [NAME] was observed in the kitchen making pureed bread and vegetables. V24 has a beard and was not wearing a beard covering. V14 Dietary Manager was present in the kitchen while V24 was observed making the pureed food for the noon meal. At 9:54 AM, V24 said he needed about 20 minutes for the turkey to finish cooking so this surveyor and V14 left the kitchen together. On 11/18/25 at 10:08 AM, V14 said that V24 should have a beard covering on while he was preparing food. At 10:16 AM, the surveyor and V14 finished the interview V14 left and did not go into the kitchen. At 10:16 AM, this surveyor returned to watch V24 make the remaining pureed entrees. At no time did he put a beard cover on and continued to puree turkey to serve with the noon meal. On 11/18/25 at 10:22 AM, V24 said the facility policy is beard covers…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-11-19 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to have pressure treatments and pressure reducing interventions in place which applies to 4 of 9 residents (R117, R129, R51, R73) reviewed for pressure wounds in a sample of 33. The findings include:1) R117's Medical Record showed R117's is a [AGE] year-old female resident readmitted to the facility on [DATE] with diagnoses which includes Stage 4 pressure ulcer of the sacral (tailbone) region. On 11/17/25 at 12:30 PM, V5 and V6 Certified Nursing Assistants (CNAs) were performing peri-care for R117. R117's incontinence brief had urine in it. R117's sacral pressure wound had no coverage dressing in place. V5 stated V34 Hospice CNA told them R117's dressing came off after their shower. V5 stated they should have let the nurse know the dressing was missing. On 11/17/25 at 12:55 PM, V34 stated when they cleaned up R117 the dressing on R117's wound came off. V34 stated they cleaned up R117 around 11:15 AM to make sure she would be up for lunch. V34…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-19 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to manage a resident's indwelling urinary drainage bag in a dignified manner for 1 of 33 residents (R131) reviewed for dignity in the sample of 33. The findings include:R131's Order Summary Report printed on 11/17/25 showed R131 had a suprapubic indwelling urinary catheter. On 11/17/2025 at 11:42 AM, R131 was in the dining room eating lunch with other residents. R131 was in a reclining wheelchair with the indwelling urinary drainage bag hanging on the reclining wheelchair. The urinary drainage bag was not in a privacy bag. Urine was visible in the collection bag. On 11/17/2025 at 1:17 PM, R131 was in bed. The indwelling urinary drainage bag could be seen from the hallway. Urine was visible in the collection bag. On 11/18/2025 at 8:03 AM and at 11:40 AM R131 was in the dining room eating with other residents. R131 was in a reclining wheelchair with the indwelling urinary drainage bag hanging on the reclining wheelchair. The urinary drainage bag was not in a privacy bag. Urine was visible in the collection bag. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-19 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to provide adaptive utensils to a resident at meals for 1 of 3 residents (R147) reviewed for resident accommodation of needs/preferences in the sample of 33.The findings include:R147's current care plan showed R147 required the use of built up silverware at meals to aid in his ability to feed himself due to his diagnosis of a cerebrovascular accident (CVA) and bilateral carotid stenosis. R147's breakfast meal tickets dated 11/17/25 and 11/18/25 showed R147 was to use built up silverware when eating his meals. On 11/17/25 at 8:36 AM, R147 was seated in his room with his breakfast tray in front of him. R147 was attempting to feed himself, using regular, standard utensils. No weighted utensils or utensils with rubber grips on the handles were noted on R147's meal tray. On 11/18/25 at 8:05 AM, V11 Certified Nursing Assistant (CNA) delivered R147's breakfast tray to R147 in his room. The only utensils on R147's tray were a plastic fork and a plastic spoon. On 11/18/25 at 8:41 AM, R147 was seated in his room, attempting…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-19 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure psychotropic and anti-psychotic medications that were ordered as needed had a stop/duration date for 3 of 8 residents (R127, R13, and R10) reviewed for pharmacy services in the sample of 33. The findings include:1. R127's Order Summary Report printed on 11/17/25 showed an order for haloperidol (anti-psychotic medication) as needed every 8 hours. The order had a start date of 11/12/25. There was no stop/duration date for the order.2. R13's Order Summary Report printed on 11/17/25 showed an order for lorazepam (psychotropic antianxiety medication) as needed every 3 hours. The order had a start date of 10/6/25. There was no stop/duration date for the order.3. R10's Order Summary Report printed on 11/17/25 showed an order for lorazepam as needed every 8 hours. The order had a start date of 10/15/25. There was no stop/duration date for the order.On 11/18/2025 at 12:35 PM, V2 (Director of Nursing) said as needed psychotropic and anti-psychotic medications need a stop date.The facility's Psychotropic Medication Policy with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 45 citations
- Potential for harm · Dcited before2025-11-19 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to provide incontinence care to and reposition a resident dependent on staff for these cares for 1 of 33 residents (R27) reviewed for activities of daily living (ADLs) in the sample of 33.The findings include:R27's current care plan showed R27 was nonverbal and cognitively impaired due to his diagnoses of intellectual disability and paralytic syndrome. The plan showed R27 is dependent on staff for toileting/incontinence care, transfers and repositioning. R27 was incontinent of bowel and bladder. The plan showed staff will reposition R27 as per facility protocol and keep R27's skin clean and dry. On 11/17/25 at 10:21 AM, R27 was seated in a high-back wheelchair in his room. R97 (R27's roommate) was also in the room. R97 looked at this surveyor and stated, He (R27) doesn't talk. When R97 was asked how long R27 had been up in his wheelchair that morning, R97 stated, He's been up in the wheelchair since around 5 AM. They (staff) don't lay him down much during the day. On 11/17/25 at 11:36 AM, R27 remained seated in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure electrical wiring was appropriately insulated and stowed out of reach in one resident's room (R149) and failed to ensure a resident was transferred in a safe manner for 2 of 6 residents (R149, R147) reviewed for safety in the sample of 33. The findings include: 1. On 11/18/25 at 12:53PM, R149 showed the surveyor two wires sticking out of the wall in the resident's room. R149's room has a black and a white electrical wire hanging out of a conduit tube under the window. The electrical wires were wrapped with black electrical tape. On 11/18/25 at 1:25PM, V12 Maintenance used a voltage tester to check the electrical wires. The voltage tester started flashing and emitted a tone signifying electrical current was present in the wires. V12 Maintenance said, there is 120 volts of electrical power coming through the wires. The wires should be enclosed with wire caps (rather than electrical tape). The facility's Preventative Maintenance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-19 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to maintain a residents urinary catheter bag below the level of the bladder and off the floor for 2 of 7 residents (R82, R3) reviewed for urinary catheters in the sample of 33.The findings include:1.R82's current care plan showed R82 had a urinary catheter in place due to his diagnoses of prostate cancer and obstructive and reflux uropathy. The plan showed R82 is at risk for infection or complications related to catheter use.Observe position of drainage bag and keep below waist to ensure proper drainage. R82's progress note dated 11/5/25 showed R82 developed blood in his urine. R82's physician/nurse practitioner was notified. A urinalysis of R82's urine was ordered. R82's urinalysis result dated 11/11/25 showed R82 was diagnosed with a urinary tract infection (UTI) and started on antibiotics for treatment of the UTI. On 11/17/25 at 8:53 AM, R82 was in bed, lying on his right side. The catheter bag, connected to R82's urinary catheter, rested…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-19 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to consistently document meal intakes and monthly weights and failed to ensure a resident (R40) was assessed by the dietician following a significant weight loss. This failure resulted in additional interventions not being implemented and R40 experiencing on going weight loss. The facility failed to ensure nutritional interventions were implemented for 4 residents (R9, R14, R153, R160) and failed to ensure weekly weights were obtained for a resident (R153). The findings include:1. On 11/19/2025 at 10:26AM, V14 Dietary Manager said, I perform admission and quarterly nutritional assessment on the residents. The dietitian uses my assessments and performs their own assessment. The dietitian only assesses residents if the computerized medical record triggers the resident for weight loss. The problem with R40's weight loss is the computer did not trigger the weight loss because no weights were documented. I was not made aware R40's weights were not being documented. From January 2025 through July 2025 R40's Medication Administration…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-19 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to administer medications as ordered by the physician. There were 28 opportunities with 2 errors resulting in a 7.14% error rate. This applies to 2 of 4 residents (R17, R70) observed in the medication pass. The findings include:1.R17's Order Summary Report shows he was admitted to the facility on [DATE], with a diagnosis of type two diabetes mellitus with diabetic neuropathic arthropathy. R17 has an order for humalog tempo pen inject 15 units subcutaneously three times a day for diabetes.On November 17, 2025, at 11:00 AM, V19 Licensed Practical Nurse (LPN) prepared R17's insulin pen by placing a needle on the end. V19 turned the dial on R17's pen to 15 units. V19 then administered the insulin to R17's abdomen. V19 did not prime the insulin pen and needle by wasting two units of insulin prior to administering the insulin to R17. V19 said she only primes the insulin pen when she opens a new pen, not with each administration.On November 18, 2025,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-19 · tag F0809 — failed to serve meals on a reasonable schedule — isolatedEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to provide R125 a snack outside of the scheduled meal service times for 1 of 5 residents (R125) reviewed nutrition in the sample of 33.The Findings Include:On 11/18/25 at 9:08AM, R125 said, I do not get snacks. I would like a bedtime snack. When I request a bedtime snack, V14 Dietary Manager tells me, only the diabetics get snacks. On 11/18/25 at 9:35AM, V13 LPN-Licensed Practical Nurse said, the facility only provides diabetic residents and residents with weight loss a snack at night.On 11/18/25 at 10:20AM, V14 Dietary Manager, we do not offer snacks to anyone. Diabetic residents are the only residents the snacks are set up for in the evening.On 11/18/25 at 1:38PM, V15 Dietitian said, we only provide snacks to diabetics.R125's Diet Order dated 10/02/2017 shows, regular texture, thin liquids, consistency for general diet.On 11/18/25 R125's Care Plan show, no intervention forbidding R125 from having a snack outside of scheduled meal service times.On 11/18/25 R125's Physician's Orders show, no Physician Order forbidding R125…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-19 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure staff wear personal protective equipment (PPE) and have signs posted for residents on enhanced barrier precautions (EBP) isolation which applies to 2 of 33 residents (R117, R82) reviewed for infection control in a sample of 33.The findings include: 1) R117's Medical Record showed R117's is a [AGE] year-old female resident readmitted to the facility on [DATE] with diagnoses which includes Stage 4 pressure ulcer of the sacral (tailbone) region. On 11/17/25 at 12:30 PM V5 and V6 Certified Nursing Assistants (CNAs) entered R117's room, performed a mechanical lift transfer, and peri-care without placing a blue gown on prior to entering the room. R117 has a sign on the door for EBP isolation precautions to be used. R1's Physician Orders printed on 11/17/25 showed R117 has dressing change orders which include using a crushed antibiotic and antibacterial solution to be applied to R117's wound. On 11/18/25 at 2:45 PM V4 Infection Control…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-10-22 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure residents pressure injury treatments were being completed for 2 of 3 residents (R2 & R3) reviewed for pressure injury in the sample of 4.The findings include:The findings include:1. Face Sheet dated 10/21/25 for R2 showed diagnoses including stage 4 pressure ulcer to the left lower back, type 2 diabetes mellitus, chronic obstructive pulmonary disease, adult failure to thrive, gastroesophageal reflux disease, anxiety, falls, and peripheral vascular disease.The Wound Care Physician Note dated 10/16/25 for R2 showed a stage 4 pressure wound to the left lower back with the objective of treatment to prevent deterioration. The October 2025 Treatment Administration Record (TAR) for R2 showed, collagen matrix silver external sheet - apply to wound topically one time a day every Saturday and Sunday for wound care and it was not signed off as being completed on 10/4/25 and 10/5/25. Wound care: left lower back - cleanse with wound cleanser, skin prep to peri wound, pack with collagen with silver and cover with gauze island…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-23 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to follow their abuse policy by not immediately reporting, investigating and protect residents while and investigation is underway for 1 of 3 residents (R1) reviewed for abuse in the sample of 9. The findings include: The facility's Abuse Prevention Program Facility Policy and Procedure dated 10/2023 shows, Employees are required to report any incident, allegation or suspicion of potential abuse, neglect, exploitation, mistreatment or misappropriation of resident property they observe, hear about or suspect to the administrator immediately or to an immediate supervisor who must then immediately report it to the administrator .Upon learning of the report, the administrator or a designee shall initiate an incident investigation .The facility will take steps to prevent potential abuse while the investigation is underway Employees of the facility who have been accused of abuse will be removed from resident contact immediately until the results of the investigation have been reviewed by the administrator .The investigator will…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-23 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to immediately report an allegation on abuse to the state survey agency for 1 of 3 residents (R1) reviewed for abuse reporting in the sample of 9. The findings include: R1's Care Plan shows, [R1] is at risk for abuse and/or neglect due to her mental illness and hx (history) of abuse .Follow facility policy for all suspected or reported instances of abuse and/or neglect. Take all reports seriously . R1's Hospital After Visit Summary dated 6/15/25 shows, Patient does not like this facility and she keeps trying to elope. She stated that staff started to restrain and fight with her so she fought back .Adult Protective Services being notified . R1's Nursing Notes dated 6/15/25 at 11:47 PM shows, Resident returned via stretcher accompanied per [Ambulance Company] Attendants(2) while taking resident to bedroom,resident replied,Look my favorite person,the one that assaulted me. [Attendant's Name] intervened/re-directed.false belief On 6/17/25 at 10:50 AM, V11, Certified Nursing Assistant (CNA) said that R1 returned from the hospital…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-23 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to immediately investigate an allegation of abuse and failed to immediately suspend the alleged perpetrator while the investigation was in process for 1 of 3 residents (R1) reviewed for abuse in the sample of 9. The findings include: R1's Hospital After Visit Summary dated 6/15/25 shows, Patient does not like this facility and she keeps trying to elope. She stated that staff started to restrain and fight with her so she fought back .Adult Protective Services being notified . R1's Nursing Notes dated 6/15/25 at 11:47 PM shows, Resident returned via stretcher accompanied per [Ambulance Company] Attendants(2) while taking resident to bedroom,resident replied,Look my favorite person,the one that assaulted me. [Attendant's Name] intervened/re-directed.false belief On 6/17/25 at 10:50 AM, V11, Certified Nursing Assistant (CNA) said that R1 returned from the hospital around 11:30 PM on 6/15/25. V11 said that upon her return, R1 looked at her and said, That is my…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-05 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to report an allegation of alleged sexual abuse within the required timeframe to the Illinois Department of Public Health (IDPH). This applies to 1 of 3 residents (R1) reviewed for abuse in the sample of 10. The findings include: R1's progress notes dated June 1, 2025 shows, R1 was discharged home on May 31, 2025 after being out on pass with her daughter (V11). V11 R1's Daughter decided to keep her home and not bring her back to the facility. On June 5, 2025 at 9:55 AM, V11 R1's daughter stated, after she removed her mom from the facility R1 told her that someone raped her while she was the facility. She reported that to V3 Admissions. On June 5, 2025 at 10:45 AM, V3 Admissions stated, V11 R1's daughter called her on Monday or Tuesday (June 2nd/June 3rd) to report a missing cell phone. During the phone call V11 stated, R1 told her that someone sexually abused her while she was the facility. She reported that information to V1 Administrator. On June 5, 2025 at 1:00 PM, V1 Administrator stated, V3 Admissions did report to him…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-02-18 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure food was served at a temperature to meet resident satisfaction for 4 of 4 residents (R1, R2, R3, and R13) reviewed for food temperatures in the sample of 13. The findings include: R1's face sheet showed he was admitted to the facility on [DATE]. R1's facility assessment dated [DATE] showed he has no cognitive impairment. On 2/18/25 at 12:10 PM, R1 said the food is always cold. R1 said he was told by V8 (Dietary Manger) that the temperature meets state requirements but that by the time it is served its cold. R2's face sheet showed he was admitted to the facility on [DATE]. R2's facility assessment showed he has no cognitive impairment. On 2/18/25 at 12:27 PM, R2 said, The food is not hot most of the time. I have to go heat it up in the microwave a lot. R3's face sheet showed he was admitted to the facility on [DATE]. R3's facility assessment dated [DATE] showed he has no cognitive impairment. On 2/18/25 at 12:30 PM, R3 said the food…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-18 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure food was held at required temperatures on the second floor steam table and failed to ensure food was served in a manner to prevent cross contamination. This applies to all 94 residents residing on the second floor. The findings include: The facility provided a resident roster on 2/18/25 showing 94 residents residing on the second floor. 1. On 2/18/25 at 11:46 AM, there was regular texture shredded chicken, regular texture rice, regular texture corn, creamed corn, and two divided plates that had already been served with pureed chicken, pureed rice, and pureed corn on the second floor steam table. The regular texture chicken was 117 degrees, the regular rice was 129 degrees, the mechanical soft chicken was 125 degrees, the pureed chicken was 106 degrees, the pureed rice was 118 degrees, and the pureed corn was 104 degrees. R1's face sheet showed he was admitted to the facility on [DATE]. R1's facility assessment dated [DATE] showed he…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-12 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure a resident had his prescribed medication when leaving the facility on a pass home overnight for 1 of 3 residents reviewed for medications in the sample of 3. The findings include: The Nurse's Notes dated 11/28/24 for R1 did not show that he left the building on a pass with his power of attorney. A handwritten note given to R1's POA (Power of Attorney) on 11/28/24 showed, R1 does not have medication strip to provide his mother while out on pass. The note was signed by V4 LPN (Licensed Practical Nurse). The MAR (Medication Administration Record) dated November 2024 for R1 showed on 11/28/24 R1 received his morning medications. R1's evening medications for 11/28/24 were latanoprost opthalmic 0.005%, melatonin 3mg, benztropin mesylate 1mg, depakote 250 mg, depakote 500mg, lorazepam 0.5 mg, pepcid 20 mg, risperidone 0.25 mg. R1's morning medications for 11/29/24 were: aripirazole 5mg, atenolol 50 mg, furosemide 20 mg, spironolactone 50 mg, benztropine mesylat 1 mg, depakote 250 mg, depakote 500 mg, lorazepam…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-31 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to report an allegation of abuse to the administrator of the facility for 1 of 3 residents (R1) reviewed for abuse in the sample of 9. The findings include: On 10/30/24 at 10:00AM, V1 Administrator said, I was not informed about an alleged incident between R1 and V3 CNA-Certified Nursing Assistant, I will investigate the allegation immediately. On 10/30/24 at 2:27PM, V5 Scheduler said, I received a report from R1's daughter that R1 received a ham sandwich. She reported that someone pushed her. I did not tell V1. On 10/30/24 at 1:00PM, V1 stated he reviewed the video footage regarding the alleged incident. V3 made no contact with R1. On 10/30/24 at 12:07PM, V3 CNA said, if an abuse like allegation was reported to me, I would contact V1 Administrator immediately, I would not worry about chain of command. I would report to my nurse also but V1 first. The facility's Abuse Prevention policy dated 11/18/2016 shows, employees are required to report any incident, allegation or suspicion of potential abuse, neglect, exploitation,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-10-24 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure enhanced barrier precautions were in place for a resident with a pressure injury. The facility failed to ensure soiled linen was not discarded on the floor and gloves were changed after care and before touching other contact surfaces to prevent cross contamination for 2 of 2 residents (R122 & R151) reviewed for infection control in the sample of 33. The findings include: 1. The Nurse's Notes dated 10/11/24 at 3:56 PM for R122 showed, resident admitted from the hospital via ambulance stage two on coccyx area at this time. The Nurse's Note dated 10/18/24 at 1:13 PM for R122 showed, R122 is alert, disoriented, but can follow simple instructions; has difficulty making needs known. R122 needs mechanical lift (2 person assist) for transfers, eating with total assistance, dressing/hygiene with total assist, and is incontinent of urine, is incontinent of bowel. Resident is non-verbal due to previous CVA (cerebral vascular accident), with hemiplegia, she is dependent on staff for all ADL's (activities of daily…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-24 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to handle food in a manner to prevent cross-contamination. This failure has the potential to affects all residents residing on the first floor. The findings include: The facility resident census, provided on 10/22/24, showed 81 residents out of 164 residents, reside on the first floor. On 10/22/24 at 9:49 AM, V32 (Dietary Manager) stated the noon meal was open face turkey sandwich and alternatives included but not limited to hamburgers, grilled cheese sandwiches, and cold meat sandwiches. On 10/22/24 at 11:37 AM, V33 (Cook) began lunch service on the first floor. During the lunch service, V33 grabbed the hamburger patties from the container with her gloved hand after she had touched potentially contaminated surfaces such as handles, bags, food containers, and horizontal surfaces. V33's did not change gloves and her gloves developed a layer of grease on them. V33 would then grab a slice of bread for the open face turkey sandwich with the same greasy glove. V33's fingers also contacted the top of the plates leaving…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-24 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure a resident's advanced directive was accurate for 1 of 1 resident (R153) reviewed for advanced directives in the sample of 33. The findings include: On 10/22/24 at 3:35 PM, R153's electronic medical record was reviewed and showed in the banner under his name that his advanced directive was DNR (Do Not Resuscitate). The Physician Orders for R153 showed on 4/17/24 and order for DNR; this was the only active code status order. The POLST (Practitioner Order For Life-Sustaining Treatment) form dated 9/13/24 for R153 showed he was a full code. The Face Sheet for R153 dated 10/23/24 showed, Advance Directive - Do Not Resuscitate. On 10/23/24 at 8:07 AM, V22 (LPN/Licensed Practical Nurse) stated she knows what a resident's code status is by looking at their wristband and MAR (Medication Administration Record). The wristband will tell you if the resident is a DNR. V22 stated in the resident's chart (electronic medical record) it says a residents code status at the top (by resident name). V22 stated she can also…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-24 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to notify a resident's representative of an involuntary transfer to the hospital for 1 of 3 residents (R167) reviewed for notifications in the sample of 33. The findings include: R167's Facesheet dated 10/22/24 showed diagnoses to include, but not limited to: stroke due to embolism, nicotine dependence, encephalopathy, hypertension, deep vein thrombosis, chronic obstructive pulmonary disease, unsteadiness on feet, repeated falls, weakness, and long-term use of anticoagulants and antithrombotics/antiplatelets. This document showed V27 was listed as Emergency Contact #1. R167's facility assessment dated [DATE] showed he had severe cognitive impairment. R167's Social Service Note dated 9/27/24 at 6:27 PM, showed R167 was admitted from the hospital at 2:30 PM. R167 was alert and disoriented with no psychiatric diagnosis at the time of admission. R167 is not oriented to place/time/situation. This note showed shortly after admission, R167 wanted to leave the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-24 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure treatment orders were in place for a resident with a new drain site, failed to ensure the ordered dressings were in place for a resident with wounds, and failed to do initial wound assessments for a resident for 2 of 2 residents (R521, R45) reviewed for wounds in the sample of 33. The findings include: 1. R521's face sheet showed she was admitted to the facility on [DATE] with diagnoses to include bipolar disorder, pleural effusion, anxiety disorder, insomnia, ileostomy, and major depressive disorder. R521's complete care plan was reviewed and showed no evidence of R521's accordion drain for her liver abscess. R521's care plan initiated 10/4/24 showed, . Change midline dressing every Friday . On 10/22/24 at 2:08 PM, R521 was lying in her bed. R521 showed this surveyor her liver drainage site to her right upper abdomen. There was an undated dressing over the site. R521 said the dressing was placed at the hospital and has not been…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-24 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure a resident had a catheter secure device in place for 1 of 3 residents (R49) reviewed for indwelling urinary catheters in the sample of 33. The findings include: On 10/24/24 at 9:34 AM, R49 was laying on his back in bed. V28 (CNA/Certified Nursing Assistant) and V29 (CNA) were giving R49 a bed bath. R49 did not have catheter secure device in place for his catheter tubing. R49's catheter tubing was pulled tightly to the left and his drainage bag was secured to the lower part of the bed frame. V28 and V29 stated they did not realize he did not have a catheter secure device in place. V28 stated she wasn't aware of R49's catheter coming out. R49 nodded yes that his catheter has come out and put up two fingers. R49 was asked if his catheter came out twice and he nodded yes to confirm. R49 is able to make hand gestures and nod yes/no for communication. R49 was asked if he would let the facility put a device on to hold his catheter tubing in place to try and prevent any trauma and he nodded yes. On 10/24/24 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-24 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to store respiratory equipment in a manner to prevent contamination and failed to date respiratory equipment when changed for 2 of 2 residents (R144, R126) reviewed for oxygen in the sample of 33. The findings include: 1. R144's face sheet showed a [AGE] year-old male with diagnosis of chronic obstructive pulmonary disease, acute and chronic respiratory failure, anxiety disorder, and hypertension. On 10/22/24 at 11:02 AM, R144 was in his room in a wheelchair. R144 was alert and oriented X3 and had oxygen running at 2 liters per nasal cannula via a portable oxygen concentrator. There were no markings on the oxygen tubing to indicate when it was started. At 11:17 AM, there was an oxygen concentrator in the room turned on and running. There was oxygen tubing in contact with the floor and the end of the cannula was on the bed. There was a CPAP (continuous positive airway pressure) mask connected to a machine on the bedside table. The facemask was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-24 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. R153's admission Record (Face Sheet) showed he was type 2 diabetic. R153's Order Summary Report (dated 10/23/24) showed an active order for fast acting insulin to be given four times a day. The order showed the insulin dosage was based on blood sugar levels. The order showed 8 units of insulin should be given for a blood sugar reading between 301 and 350. On 10/23/24 at 10:54 AM, V6 (Licensed Practical Nurse/LPN) measured R153's blood sugar to be 338. V6 then attached a needle to R153's fast acting pre-filled insulin pen. V6 dialed in 8 units of insulin, entered R153's room, and wiped the back of his right arm with an alcohol wipe. V6 then pressed the needle into R153's arm, depressed the plunger button, and held the button for less than 3 seconds. V6 did not wipe the pen tip with alcohol prior to attaching the needle and she did not prime the insulin pen. On 10/23/24 at 12:57 PM, V2 (Director of Nursing) stated, V6 should have wiped the tip of the insulin pen prior with alcohol prior to attaching the needle…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-24 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to date opened insulin pens. This applies to 2 of 2 residents (R153, R166) reviewed for medication storage in the sample of 33. The findings include: 1. On 10/24/24 at 10:45 AM, The 200-hall medication cart was reviewed with V9 (Licensed Practical Nurse/LPN). R153's fast-acting insulin pen had a yellow sticker with three areas for documentation. The areas were Date Open, Date Expire, and Initials; all three areas were blank. R153's insulin pen showed no handwritten dates elsewhere on the pen. The pen had a red tamper seal around the pen cap, which was damaged, indicating the pen had been opened. R153's fast-acting insulin pen also had coarse milliliter graduations which showed some insulin had been dispensed. V9 stated she had given R153 insulin from that pen earlier in her shift. V9 said whoever opens the pen is supposed to date the pen. R153's Order Summary Report (dated 10/23/24) showed an active order for fast-acting insulin to be given four times a day. On 10/24/24 at 11:16 AM, V2 (Director of Nursing/DON)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide safe feeding recommendations for 4 of 10 residents (R2,R3,R6,R9) reviewed for safety and supervision in the sample of 10. The findings include: 1) R2's electronic face sheet printed on 7/1/24 showed R2 has diagnoses including but not limited to dysphagia (oropharyngeal phase), bipolar disorder, dementia without behaviors, and schizophrenia. R2's facility assessment dated [DATE] showed R2 has mild cognitive impairment and receives a mechanically altered diet. R2's care plan dated 7/26/17 (Revision 6/11/24) showed, (R2) has a general, pureed texture, nectar thickened liquids diet . R2's speech therapy recommendations dated 6/5/24 showed, Mechanical soft, thin liquids, slow rate, small bites and sips, alternate solids & liquids, upright position. R2's local hospital records dated 4/29/24 showed, Patient is a resident of (facility) and was sent to the emergency department with concerns of acute encephalopathy/altered mental status.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-11 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure resident's family/Power of Attorney were informed of their change in condition and hospitalization for 1 of 3 residents (R1) reviewed for change in condition in the sample of 3. The findings include: On 4/9/24 at 11:45 AM, V5, Licensed Practical Nurse (LPN), said if a resident goes to the hospital, the POA/family is notified. V5 said the nurse documents who was informed and when they were informed of the resident's change in condition/status in the resident's Nurse's Notes. On 4/9/24 at 12:07 PM, V9, LPN, said the nurse informs a resident's family/POA/Guardian when a resident goes to the hospital and documents when they are informed in Nurse's Notes. On 4/9/24 at 1:24 PM, V10, R1's family/POA, said she is R1's POA and she was not informed by the facility that R1 was unresponsive and being sent to the hospital (on 1/3/24). V10 said she got a phone call from someone at the hospital asking her if she knew her loved one (R1) was in the hospital. V10…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-03-27 · tag F0921 — failed to keep a safe, functional, sanitary building — widespreadMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview the facility failed to ensure the shower room was kept clean and sanitary. This applies to all 168 residents residing in the facility. The findings include: The facility data sheet dated March 27, 2024 shows there are 168 residents residing in the facility. On March 27, 2024 at 9:15 AM, the first floor shower room on the 200 hall had a black like substance in the grout lining the far wall in the shower. The black like substance extends up the corner of the wall approximately 12 inches long. The black like substance was in both corners of the shower. On March 27, 2024 at 9:29 AM, V16 Maintenance Director stated, the black like substance was a housekeeping issue. If they couldn't get the substance off then he would get involved to re-tile the shower. On March 27, 2024 at 9:43 AM, V14 Housekeeper stated, she was aware of the black like substance in the shower. She tried to clean it off with bleach but it would not come off. She needs better cleaner. On March 27, 2024 at 9:46 AM, V10 Environmental Director stated, V17 Housekeeper told him a week ago…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-27 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide shower to a resident that needs extensive assist with Activities of Daily Living (ADL's) to 1 of 3 residents reviewed for ADLs in the sample of 12. The findings include: R1's facility assessment dated [DATE] show R1 has no cognitive impairment. On 3/27/24 at 8:45 AM, R1 was in the dining room. R1 said she does not get her shower consistently. R1 said she had a shower 3 days ago but prior to that, R1 said she did not get a shower for at least a week. R1 said she tried to request a shower at that time but she felt ignored. R1 said she told her sister in law. On 3/27/24 at 9:30 AM, V17 (R1's sister in law) said R1 called her and told her that R1 was wanting shower but no one had offered a shower to her for more than a week. V17 said R1 needs a shower at least twice a week to make sure R1 was clean due to R1 being a bigger lady and needs her skin folds and creases be cleaned well. V17 said she called the facility management but did not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-27 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure residents were free from significant medication errors. This applies to 2 of 4 residents (R1 & R5) reviewed for medications in the sample of 12. The findings include: 1. On 3/27/24 at 8:40 AM, R1 was wheeling herself back to her room and said she just had breakfast. R1's electronic medication administration record (EMAR) show R1 has an order of Insulin Lispro Solution- rapid acting insulin, inject 10 units subcutaneously with meals related to diabetes to be given at 8AM, 12PM and 6PM. The same document show on 3/27/24, R1 received her 8AM dose of 10 units Insulin Lispro at 10:07 AM ( 2 hours late and was also given 2 hours after breakfast.) On 3/27/24 at 12:30 PM, R1 was served lunch in her room. R1 said she already received her insulin before lunch. R1's EMAR show R1 received her 12PM dose of Insulin Lispro at 11:14 AM (just an hour from receiving the AM Lispro insulin dose and more than an hour before lunch) On 3/27/24 at 1 PM, V13 (Wound Nurse) said residents medications including should be administered at the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-14 · tag F0696 — isolatedProvide appropriate care/assistance for a resident with a prosthesis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure a resident received new prosthetics for 1 of 1 residents (R2) reviewed for prostheses in the sample of 4. The findings include: On 3/14/24 at 9:41 AM, R2 was sitting in bed. R2 had amputations to both legs below the knee. R2 stated I'm trying to get new prostheses so I can walk again and get out of here. Those are my old ones over there (pointed to prostheses on floor by the wall of his room) and one of them the metal on top is broke so I can't wear them. Once I get new prostheses I can work with therapy. A vendor came once last June or July of 2023 and did measurements and that's it, I don't know what's going on with it. On 3/14/24 at 10:00 AM, V1 Administrator and V2 Director of Nursing said a vendor came out and measured R2 for new prostheses and sent forms to V6 MD to fill out and submit to the insurance. V2 said the insurance company denied R2 due to non-compliance per V6. On 3/14/24 at 11:43 AM, V2 said the insurance forms were not filled out by V6 due to R2 not being compliant with restorative…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-27 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure physician ordered medications were administered as prescribed for 1 of 1 resident (R1) reviewed for medication administration in the sample of 3. The findings include: R1's face sheet printed on 2/27/24 showed diagnoses including but not limited to diabetes mellitus, schizoaffective disorder, bipolar type, dementia, insomnia, and auditory hallucinations. R1's facility assessment dated [DATE] showed no cognitive impairment. On 2/27/24 at 8:40 AM, V5 (R1's insurance coordinator) stated she was reviewing R1's file and noted documentation related to R1 being sent to the local emergency room for a medication error. V5 said she asked R1 about the incident and he relayed the event did occur. R1 said he received another resident's medications and felt dizzy afterward. V5 stated R1 reported a headache, stomach ache, and nausea as well. On 2/27/24 at 11:00 AM, R1 stated he received the wrong pills a few weeks ago. R1 said it made him feel stressed out and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-12-07 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to provide sufficient staff to meet the needs of residents. This had the potential to effect all 158 residents. The findings include: The facility's 12/5/23 application for Medicare and Medicaid showed 158 residents in the facility. On 12/05/23 11:38 AM, R141 said there isn't enough staff here. I can't walk, and I've laid in a soiled bed for 3 days. I have a clear mind. Weekends are the worst. On 12/06/23 at 09:07 AM, R135 said there's not enough staff. Sometimes there is no aide in my hall. It takes a while to get care. I have sat soiled for 4-5 hours waiting for help. It makes me feel like I'm being ignored and not getting what I'm paying for. At 10:51 AM, V8 CNA said, No there's not enough staff to care for residents. We split hallways and work doubles. Staff are assigned 1 1/2 hallways. Residents wait longer for help. I have worked when there were only 3 CNAs and 3 nurses on duty. I started in April 2023. It's better now than then. At 01:23 PM, V6 CNA Scheduler said we currently have 6 CNA vacancies. I schedule at least 11…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-12-07 · tag F0761 — failed to label and store drugs safely — widespreadEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to maintain a medication refrigerator in manner to safely store medications. This affects all residents residing in the facility. The findings include: The CMS 671 Form dated 12/5/23 showed the facility census was 158. On 12/6/23 at 2:00 PM, V2 (DON - Director of Nursing) said the facility does not have a convenience box. V2 said we use an automated medication delivery system and all nurses have access to it. V2 said there is only one automated medication delivery system for the entire facility at this time. V2 said the automated medication delivery system is used by the nurses to obtain common medications for residents that may be missing a medication or a new admission that needs a dose before the pharmacy delivery. At 2:15 PM, V2 opened the first floor medication room. Inside there was an automated medication delivery system with a locked, mini-refrigerator attached. The mini-refrigerator had a lock panel across the front that was released when medications stored in the refrigerator are accessed. On the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-12-07 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure dietary staff were wearing hair nets to prevent cross-contamination. This has the potential to affect all the residents residing in the facility. The findings include: The CMS 671 Form dated 12/5/23 showed the facility census was 158. On 12/5/23 at 9:07 AM, V14 (Dietary Aide) was loading dirty dishes into the dishwasher. V14 was wearing gloves and an apron, but no hair net. V14 was moved about the dish room, kitchen, and dry storage room during the initial kitchen tour. At 11:07 AM, V14 passed the kitchen prep area. Spaghetti noodles were cooking on the stove in two large pans. There were cookie sheets of parmesan, garlic toast sitting on the prep table. V14 walked passed the bread to obtain a tray of drinks from the walk-in cooler. V14 did not have a hair net on. V14 took the tray of drinks into dining room. V14 returned to the kitchen and obtained items from the cooler. V14 returned to the kitchen and walked past the food prep and back into the walk-in cooler. V14 moved about the kitchen and steam…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-07 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement its policy for self-administration of medications when a resident (R40) was allowed to keep nebulizer treatments at the bedside. This applies to 1 of 1 (R40) residents reviewed for self-administration of medications. The findings include: R40's admission Record (Face Sheet) showed she was admitted to the facility on [DATE] with diagnoses to include Chronic Obstructive Pulmonary Disease, Schizoaffective disorder, anxiety, and personality disorder. R40's 10/24/23 Annual Minimum Data Set (MDS) showed she was cognitively intact with a score of 13 out of 15. R40's December 2023 Medication Administration Record showed an order for Ipratropium-Albuterol (medications used to open a person's airway) to be given three times a day. The order does not state to be left at the bedside. On 12/05/23 at 1:17 PM R40 stated she had just finished a nebulizer treatment. On R40's bedside table was a sealed plastic vial labeled Ipratropium/Albuterol.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-07 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide a resident with a bariatric bed for 1 of 1 resident (R139) reviewed for accommodation of needs in the sample of 32. The findings include: R139's face sheet showed he was admitted to the facility on [DATE] with diagnoses to include Schizoaffective Disorder, Generalized Anxiety Disorder, Morbid (Severe) Obesity, Type 2 Diabetes Mellitus, and Peripheral Vascular Disease. R139's Weights and Vitals Summary showed his weight to be 431.2 lbs on 11/7/23. On 12/05/23 at 1:07 PM, R139 was laying in his bed. R139 said he could use a bigger bed. R139 had a regular twin size bed. The front and back legs of the bed were both pushing significantly outward due to the weight of R139's body. On 12/07/23 at 9:56 AM, V22 Restorative LPN (Licensed Practical Nurse) said he assesses the residents for adaptive equipment and monitors resident weights monthly. V22 said if a resident needs a bariatric bed they would be able to get a bariatric bed but it is a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-07 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to offload pressure for a resident with a Stage 4 pressure injury for 1 of 3 residents (R135) reviewed for pressure in the sample of 32. The findings include: R135's face sheet showed a [AGE] year-old male with diagnosis of an unstageable pressure ulcer to the left heel, Type 2 Diabetes, major depressive disorder, anxiety disorder, and presence of cardiac and vascular implant and graft. , On 12/05/23 at 11:32 AM, R135 was in bed with both heels touching the bottom sheet of the bed. There was a dressing to the left heel with moderate thin brown drainage noted to the dressing and bottom sheet. All R135's toes were absent, and he was able to lift both feet off the bed with effort when asked. R135 was alert and oriented X3. At 1:58 PM, R135 was in the same position as earlier, both heels were resting on the bed and the wound drainage remained present. On 12/06/23 at 09:07 AM, R135 was in bed with both heels resting on the mattress. There was a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-07 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to store a resident's nebulizer mask in a clean area. This applies to 1 of 1 residents (R40) reviewed for respiratory services in the sample of 32. The findings include: R40's admission Record (Face Sheet) showed she was admitted to the facility on [DATE] with diagnoses to include Chronic Obstructive Pulmonary Disease, Schizoaffective disorder, anxiety, and personality disorder. R40's Order Summary Report (Physician Order Sheet) showed an order for two types of nebulizers: a combination nebulizer with Ipratropium/Albuterol to be given three times a day and an as needed nebulizer of only Albuterol. (Medications to open a person's airway.) R40's Physician Orders showed an order for levofloxacin (antibiotic) to start on 11/22/23 daily for 14 administrations for lung infiltrates. On 12/05/23 at 1:17 PM, R40 had just finished a nebulizer treatment and her nebulizer mask was sitting on her bedside table. R40's bedside table had several large,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-07 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure medications were not borrowed from another resident during medication administration for 2 of 4 residents (R155, R101) reviewed for medication administration in the sample of 32. The findings include: On 12/6/23 at 7:57 AM, V11 (Registered Nurse - RN) obtained R155's blood sugar. R155's blood sugar was 252, requiring V11 to administered regular insulin per a sliding scale. V11 looked through the top right drawer of the medication cart. V11 was unable to locate regular insulin for R155. V11 stated, I float, so I'm at the mercy of this cart. I'm going to have to borrow insulin for [R155]. V11 picked up a plastic bag labeled with R101's name on it. There was an unopened, vial of regular insulin with R101's pharmacy label affixed to the vial. V11 removed the vial cap and drew up 6 Units of regular insulin to administer to R155. V11 returned R101's regular insulin vial to the top right drawer with R101's label remaining on the vial (V11 just used this vial to draw insulin for R155). V11 did not go to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-07 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to administer pneumonia vaccinations to 2 of 5 residents (R37, R94) reviewed for immunizations in the sample of 32. The findings include: 1. R37's face sheet showed a [AGE] year-old male with diagnosis of chronic obstructive pulmonary disease, dementia, legal blindness, schizophrenia, bipolar disorder, hypertension, and Type 2 Diabetes. R37's face sheet showed admission to the facility on 9/26/2005. On 12/07/23 at 11:08 AM, V17 Infection Preventionist (IP) said R37 had not received a pneumonia vaccination since the 2009 dose. V17 was unable to specify what vaccine variant R37 received in 2009. R37's physician order sheet showed a 7/29/2014 order for pneumonia vaccine every 5 years for over 65 (years of age) unless refused or contraindicated. R37's 10/12/23 pneumonia vaccine consent showed consent for the vaccination was given by his health care surrogate. This same consent form showed R37's last pneumonia vaccine was given on 11/16/09. The specific vaccine…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-07 · tag F0887 — isolatedEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide COVID-19 vaccinations after consent was received for 2 of 5 residents (R37, R94) reviewed for immunizations in the sample of 32. The findings include: 1. R37's face sheet showed a [AGE] year-old male with diagnosis of chronic obstructive pulmonary disease, dementia, legal blindness, schizophrenia, bipolar disorder, hypertension, and Type 2 Diabetes. R37's face sheet showed admission to the facility on 9/26/2005. On 12/07/23 at 11:08 AM, V17 Infection Preventionist (IP) said the facility was in a COVID outbreak status from 9/29/23-11/15/23. V17 said R37 had not received a COVID booster after consent had been obtained on 12/1/23. R37's immunization record showed the last COVID vaccine administered was on 11/15/22. A facility COVID Vaccination Policy was requested twice. V17 confirmed the 5/23 Vaccination and Reporting Policy was all the facility utilized. This one page, three lined procedure showed the purpose of the policy was to ensure all…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-21 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to administer and document medications for 4 of 5 residents (R1, R2, R4, and R5) reviewed for medications in the sample of 5. The findings include: On 11/21/23 at 2:09 PM, R1 said the nurses are inconsistent about giving him his medications. R1 said sometimes they come and give you medications and sometimes you have to go find them to get your medications. On 11/21/23 at 11:13 AM, R2 said she receives her medications about 95 percent of the time. R2 said she supposes they didn't have a nurse available to give them during the times she did not receive them. R2 said she doesn't have life threatening meds and can make it without receiving them. On 11/21/23 at 2:21 PM, R4 said she has missed getting her medications a couple of times. On 11/21/23 at 2:57 PM, R5 was in his room repeatedly throwing eating utensils up to the ceiling. R5 appeared very agitated and was not approached for an interview. On 11/21/23 at 2:00 PM, V3, Licensed Practical Nurse (LPN), said…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-10 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure 2 of 3 residents (R1 and R3) were free of resident to resident abuse in the sample of 3 reviewed for abuse. The findings include: On 10/5/23 at 3:11 PM, V1, Administrator, said he watched the video from 9/7/23. V1 said the video showed R1 walking down the hall carrying his cup of coffee. R1 and R2 passed each other in the hall, and R2 turned and hit R1. V1 said R2 hit R3 while he was asleep in his chair on 9/28/23. On 10/10/23 at 12:20 PM, V1 said he reviewed video from 9/28/23. V1 said the video showed R2 coming out of the elevator. R2 walked right up to R3 and hit him on the shoulder. V1 said it was an easy investigation because it was witnessed. V1 said he acknowledges both incidents happened and were inappropriate. On 10/5/23 at 3:01 PM, R1 said R2 hit him a couple of times and he has no idea why. R1 said he got a bump on his cheek, but did not have any other injuries R1 said he feels OK now, but would not feel safe if R2, got that way again. On 10/5/23 at 2:36 PM, V5, Social Services (SS) Director, said R2 hit…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-10 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to investigate an allegation of resident to resident abuse for 1 of 3 residents (R1) in the sample of 3 reviewed for abuse. The findings include: On 10/5/23 at 3:11 PM, V1, Administrator, said he watched the video from 9/7/23. V1 said the video showed R1 walking down the hall carrying his cup of coffee. R1 and R2 passed each other in the hall, and R2 turned and hit R1. V1 said R2 hit R3 while he was asleep in his chair on 9/28/23. V1 said those were the only two abuse allegations he investigated in September 2023. On 10/10/23 at 12:20 PM, V1 said he investigates every allegation of abuse. V1 said an abuse investigation includes separating the residents, finding out where it happened, and reviewing video if there are cameras in the area. V1 said he interviews the residents involved and asks them if they want to notify the police, interviews residents in the vicinity, and the nurses notify family and the doctor and assess the residents for injuries. V1 said he makes a determination of was it an accident or on purpose. V1 said…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$192,920 in federal fines across 4 penalties. 1 Medicare payment denial on record.
- $5,044 — penalty dated 2025-01-28
- $136,731 — penalty dated 2024-10-24
- $39,965 — penalty dated 2024-04-11
- $11,180 — penalty dated 2023-12-07
- Medicare payment denial — starting 2024-05-03 for 5 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to SABA HEALTHCARE — 11 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.0 | -1.0 vs chain |
| Health inspection | 1 of 5 | 2.0 | -1.0 vs chain |
| Staffing | 2 of 5 | 1.6 | +0.4 vs chain |
| Quality measures | 1 of 5 | 2.8 | -1.8 vs chain |
The other 10 homes this chain runs (chain average 2.0★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| FREDSIGN HOLDINGS I LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 20% | since 05/01/2014 |
| BLONDER, MOSHE | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | 14% | since 08/20/2014 |
| LEVOVITZ, YERUCHOM | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | 8% | since 05/01/2014 |
| SINGER, AHARON | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | 14% | since 05/01/2014 |
| WEBSTER, SHIMON | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | 10% | since 05/01/2014 |
| MB FINANCIAL BANK NA | Organization | 5% OR GREATER SECURITY INTEREST | — | since 06/01/2014 |
CMS files one row per role, so the 12 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 97% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $3.3M paid to related parties — landlords or management companies under common ownership — equal to about 28% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145937. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-11-19, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.