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Elevate Care Chicago North

2451 West Touhy Avenue, Chicago, IL 60645 · For profit - Limited Liability company · 312 certified beds · (773) 338-6800 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citations on record (F0600, F0602) — most recent Jun 2025Resident-funds citation (F0568)Behavioral-health or dementia-care citation — no harm found (F0758)1 immediate-jeopardy citation$194,990 in federal fines3 Medicare payment denials
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Jun 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0568)
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (93) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $194,990 in federal fines (most recent 2025-04-11)
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (1/5)
  • nursing-staff turnover (63%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
2306 W Touhy Ave · (773) 262-7000 · Call to confirm hours
Pharmacy
7510 N Western Ave · (773) 764-1765 · Call to confirm hours
Grocery
7300 N Western Ave · (773) 761-3291 · Call to confirm hours
Park
(773) 381-6274 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased14.8%13.4%15.4%typical
Long-stay residents who lose too much weight8.3%6.3%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.9%0.9%better
Long-stay residents with a urinary tract infection1.0%1.5%2.0%better
Long-stay residents with depressive symptoms80.8%54.2%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.3%0.1%0.1%worse
Long-stay residents with falls causing major injury2.9%3.1%3.3%better
Long-stay residents whose ability to walk worsened11.4%14.3%16.1%better
Long-stay residents on antianxiety or hypnotic medication11.5%18.3%18.9%better
Long-stay residents given the seasonal flu vaccine93.3%91.8%95.3%typical
Long-stay residents with pressure ulcers12.7%4.8%4.7%worse
Long-stay residents with worsening bladder/bowel control14.1%20.6%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table22.0%21.7%17.1%worse
Short-stay residents who newly got an antipsychotic medication2.3%2.2%1.4%worse
Short-stay residents given the seasonal flu vaccine58.9%63.1%79.4%worse
Short-stay residents rehospitalized after admission19.6%26.1%22.6%better
Short-stay residents with an outpatient ER visit6.4%13.9%12.0%better
Long-stay hospitalizations per 1,000 resident days2.532.021.67worse
Long-stay outpatient ER visits per 1,000 resident days1.492.221.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

42.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 77 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

42.6%U.S. median 51.5%
Got home and stayed home
10.6%U.S. median 10.7%
Went back to hospital
40.0%U.S. median 56.6%
Met the expected recovery
0.21U.S. median 0.31
Therapy hours / resident / day
0.11hours / resident / day
Physical therapy
0.08hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Met the expected recovery: 40.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 30 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.21 therapist hours per resident per day in 2026Q1 — more than 23% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 22% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF42.6%CMS range 27.4–64.051.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.6%CMS range 7.6–14.710.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge40.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge36.7%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge40.0%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.4%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.8%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.0%CMS range 5.0–13.77.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.261.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.67
RN hours/ resident / day
0.94
LPN hours/ resident / day
1.90
Aide hours/ resident / day
3.51
Total nurse hours/ resident / day
0.43
RN hoursweekends
63.2%
Total nursing turnover
48.1%
RN turnover

How full it usually is: this home is certified for 312 beds and averages 164.5 residents a day — about 53% occupied, or roughly 148 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.51 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.67 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.90 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.01 hrs/resident/day on weekends vs 3.72 on weekdays — 19% thinner on weekends. RN hours go from 0.77 to 0.43 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 63% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

11
deficiencies at the latest standard inspection (2025-05-16)
19
at the previous standard inspection (2024-06-07)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

93 citations, most serious first. The 20 most serious are shown; the remaining 73 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2024-02-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to adequately supervise 1 (R1) of 3 residents reviewed for elopement. This failure resulted in R1 leaving the facility unsupervised, sustaining a fall when he eloped from the facility, and R1 being taken to the hospital. R1 was diagnosed with a left foot fracture. This situation was identified as an Immediate Jeopardy. The Administrator was notified of the Immediate Jeopardy on 01/30/2024. The Immediate Jeopardy began on 1/5/2024, and was removed on 2/1/24. The facility presented an acceptable removal plan on 2/1/24. However, the deficiency remains out of compliance at the second level of harm until the facility evaluates the effectiveness of the removal plan. The findings include: R1's health record documented admission date of 2/24/23, with diagnoses not limited to: Chronic respiratory failure with hypoxia, Chronic systolic (congestive) heart failure, Dysphagia, Encounter for attention to gastrostomy, Chronic obstructive pulmonary disease,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-06-13 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility to ensure two [R1, R2] of five residents sampled was free of abuse from an employee. These failures resulted in R1 sustaining swollen discolored lips and pain, and R2 experiencing increase in pain and mental anguish. Findings Include, 1. R1's clinical record indicates R1 is a seventy-one-year-old, admitted with hemiplegia, hemiparesis following cerebral infarction affecting right dominant side, dysphagia, type II diabetes, vascular dementia, major depression, abnormal posture, lack of coordination, abnormal posture, gait and mobility, essential hypertension. R1's Minimum Date Set [MDS] section [C] indicates R1 is moderately cognitively intact. MDS section [GG] indicates R1 requires maximum assist with ADL care, transfers, and mobility in bed with repositioning. R1's Care plan documents: On 6/6/25, R1 reported physical abuse. R1 will benefit from restorative program due to generalized weakness, impaired mobility, and physical limitations. R1 is a fall risk:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-04-24 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide routine medications to one resident (R2) as ordered by the prescriber to meet R2's needs. This failure resulted in R2 having pain, vomiting, and diarrhea. Findings include: R2's medical diagnoses include but are not limited to type 2 diabetes with hyperglycemia, chronic kidney disease stage 2, essential hypertension, major depressive disorder, long term use of insulin, and hyperlipidemia. R2 Brief Interview for Mental Status (BIMS) score, dated 04/02/25 is 15, which indicated R2's cognition is intact. R2's physician order, dated 03/27/25, documents, Tramadol tablet 50mg (milligrams). Give 1 tablet by mouth every 12 hours for moderate to severe pain. R2's physician order, dated 03/27/25, documents, Creon oral capsule delayed release particles 36000-114000 unit .Give 1 capsule by mouth three times a day for indigestion. R2's medication administration record for Tramadol document code NA on 03/28/25, 03/29/25 and 03/31/25, which indicated that medication is not available. R2's medication administration…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-01-27 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failing to affirm the right of the resident (R2) to be free from physical abuse and to have a safe environment, resulting in R1 punching R2 in the face. This failure resulted in R2 crying, and R2 being afraid R1 would attack R2 again. Findings Include: R1's face sheet shows R1 has diagnoses including Schizophrenia and Unspecified Intellectual Disabilities. R1's Minimum Data Set (MDS), dated [DATE] and 12/22/24, shows R1 is cognitively intact with BIMS (Brief Interview for Mental Status) score of 15, and has the ability to walk. R1's behavior care plan documented: (dated initiated 3/21/2019) R1 displays behavioral symptoms related to severe mental illness. These are manifested by rummaging, or taking food off of food carts, or unattended food. R1 may become agitated when redirected and display aggressive behavior. R1 demonstrates behavioral distress as manifested by yelling to towards staff, residents physically abusive behavior when agitated; attempting to push,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-05-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based upon record review and interview, failed to revise fall prevention interventions; failed to implement appropriate fall prevention interventions; and failed to provide supervision to one of four residents (R2) reviewed for falls. These failures resulted in R2 sustaining a fall, laceration (above the right eye), and stitches. Findings include: R2's diagnoses include but not limited to osteomyelitis, low back pain, unsteadiness on feet, abnormalities of gait/mobility, lack of coordination and weakness. The facility incident reports affirm R2 fell on [DATE], 10/12/23 and 11/27/23. R2's (1/10/24) BIMS (Brief Interview Mental Status) determined a score of 9 (moderate impairment). R2's (1/10/24) functional assessment affirms R2 requires substantial/maximal assistance with chair/bed to chair transfer. R2's care plan includes (6/14/23) Resident is at risk for falls related to deconditioning and gait/balance problems. Interventions: (10/3/23) Resident is encouraged to ask for (as needed) pain medications for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-05-16 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon interview and record review, the facility failed to ensure that 1:1 feeding assistance was provided to three of three residents (R2, R3, R4) reviewed for nutrition. These failures resulted in R2 sustaining significant weight loss. Findings include: 1. R2's (11/22/23) physician orders state weigh upon admission and weekly x4 for 5 weeks (end date: 12/28/24). R2 was discharged from the facility 1/10/24. R2's (1/10/24) BIMS (Brief Interview Mental Status) determined a score of 9 (moderate impairment). R2's (1/10/24) functional assessment affirms resident requires supervision or touching assistance with eating. R2's (5/2/23) admission weight was 202.1# (pounds). R2's (12/18/23) progress note states writer received a call from resident's parents requesting resident be put on feeder list for assistance due to unsteadiness of hand while eating. IDT (Interdepartmental Team) made aware. R2's (1/9/24) dietary assessment states weight 144# (pounds). IBW (Ideal Body Weight) 190#. Weight over 1, 3, and 6 months is as follows: 12/1/23- 160.6#; 10/3/23 - 176# ; 7/23/23 - 187#.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-01-05 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement interventions to prevent the development of a pressure ulcer or injury for a resident identified at risk; failed to document on the electronic treatment administration record (TAR) after each treatment for 1 (R2) resident with multiple acquired pressure ulcers; failed to revise the care plan to reflect alteration of skin integrity, approaches, and goals for care for 2 (R2 and R4) residents with multiple acquired pressure ulcers; and failed to provide specialty mattress for 1 (R4) resident with multiple acquired pressure ulcers. These failures affected 2 (R2 and R4) out of 3 residents reviewed for pressure ulcers. As a result of these failures, R2 developed a facility acquired stage III pressure ulcer to left ear, and a facility acquired stage IV pressure ulcer to coccyx / sacrum. Additionally, R4 developed a facility acquired unstageable pressure injury to sacrum, facility acquired deep tissues pressure to right heel, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-01-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide individualized fall risk measures in place prior to a resident sustaining a fall for a resident assessed as being at high fall risk upon admission; and failed to put new individualized fall risk interventions in place for each subsequent fall for one (R4) out of three residents reviewed for falls. This failure resulted in R4 sustaining a fall on 08/24/23, resulting in a left hip pinning for left displaced femoral neck fracture, and R4 also sustaining two additional falls on 09/21/23 and 11/13/23. Findings include: R4 is a [AGE] year-old female, admitted to the facility 07/07/23, with diagnoses not limited to Alcoholic Cirrhosis of Liver Without Ascites, Dysphagia, Unspecified Severe Protein-Calorie Malnutrition, Metabolic Encephalopathy, Unsteadiness on Feet, Unspecified Abnormalities of Gait And Mobility, Weakness, Need For Assistance With Personal Care, Opioid Dependence With Withdrawal, Alcohol Dependence With Withdrawal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-01-05 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow their weight policy, and failed to care plan a resident that sustained significant weight loss for 1 out of 3 residents (R5) reviewed for nutrition. These failures resulted to R5 experiencing significant weight loss that was not reported, addressed, or care planned. Findings include: R5 is [AGE] years old, initially admitted on [DATE], with principal diagnosis of end stage renal disease, dependence on renal dialysis, and hypertensive heart. R5's BIMS (Brief Interview of Mental Status), dated 11/2/2023, scored 15; meaning R5 has an intact cognition. Documentation of R5's weight history reads that resident was declining as to his weights: Initial weight of R5 dated 5/4/2023 was 201.9 LBS (pounds) 6/2/2023 weight was 187 LBS post dialysis. 7/3/2023 weight was 187 LBS post dialysis. 8/1/2023 weight was 180 LBS post dialysis. 9/13/2023 weight was 178 LBS post dialysis. 9/19/2023 weight was 167.2 LBS post dialysis. 10/03/2023 weight was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-11-15 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record, the facility failed to ensure that residents are free from staff to resident verbal and mental abuse for two of two residents (R1,R2) reviewed for abuse. This deficient practice resulted in R1 verbalizing feelings of anger and R2 demonstrating sadness. Findings include: R2's medical record (Face Sheet, MDS-Minimum Data Set) documents R2 is a severely cognitively impaired [AGE] year-old admitted to the facility with diagnoses including but not limited to: Type 2 Diabetes Mellitus, Peripheral Vascular Disease, Atherosclerotic Heart Disease, and Asphasia. R1's medical record (Face Sheet, MDS-Minimum Data Set is a cognitively intact [AGE] year-old admitted to the facility with diagnoses including but not limited to: Chronic Obstructive Pulmonary Disease, Obstructive Sleep Apnea, Chronic Kidney Disease, Stage 4; Major Depressive Disorder, Legal Blindness, and Anxiety Disorder. Facility's final incident report date 10/24/2023, documents, On 10/17/2023 at approximately 3:30 PM, it was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-03 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow physician orders by failing to perform blood glucose monitoring before meals for one resident (R1) in a sample of four reviewed.Findings include:R1 is a [AGE] year-old individual, whose current face sheet documents diagnoses including but not limited to: type 2 diabetes mellitus with unspecified complications, atherosclerotic heart disease of native coronary artery without angina pectoris, delusional disorders, major depressive disorder, recurrent, unspecified.R1's Minimum Data Set (MDS) section C-Cognitive abilities, dated 5/21/26, document R1's Brief Interview for Mental Status (BIMS) as 15/15, indicating R1 has intact cognitive abilities. Section GG - Functional Abilities documents R1 requires Supervision or touching assistance/ Partial/moderate assistance with Activities of daily living (ADL) care.R1's Physician Order Sheet (POS) dated 5/13/2026 documents:-Insulin Lispro Injection Solution 100 UNIT/ML (Insulin Lispro) Inject 4…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-04-24 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow its abuse policy related to prevention of potential abuse and reporting of abuse allegations for two (R2, R5) out of twelve residents reviewed for abuse. The findings include: 1.R2's face sheet / admission record shows initial admit date on 12/4/17, with diagnoses not limited to Type 2 diabetes mellitus with diabetic neuropathy, Hypertensive heart disease, Primary osteoarthritis, Hypothyroidism, Major depressive disorder, Unspecified dementia, Anxiety disorder, Insomnia, Gastro-esophageal reflux disease, Hyperlipidemia. MDS (Minimum Data Set), dated 3/13/26, shows R2's cognition is moderately impaired. On 4/21/26 At 11:12 AM, R2 was alert and verbally responsive, Spanish speaking, and able to speak and understand simple English. Requested V28 (Housekeeping) in R2's room as a Spanish speaking interpreter. R2 stated 2 ladies (Certified Nursing Assistants/CNAs) pulled / pushed her into the bathroom and she fell on the floor. R2 stated she was lying on the floor. She does not know the names of the staff, but she said…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-24 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow their policy to notify Department of Public Health regional office for an abuse allegation for two (R2 and R5) out of 12 residents reviewed for abuse. 1.R2's face sheet / admission record shows initial admit date on 12/4/17, with diagnoses not limited to Type 2 diabetes mellitus with diabetic neuropathy, Hypertensive heart disease, Primary osteoarthritis, Hypothyroidism, Major depressive disorder, Unspecified dementia, Anxiety disorder, Insomnia, Gastro-esophageal reflux disease, Hyperlipidemia. MDS (Minimum Data Set) dated 3/13/26 shows R2's cognition is moderately impaired. On 4/21/26 At 11:12 AM, R2 was alert and verbally responsive, Spanish speaking, and able to speak and understand simple English. Requested V28 (Housekeeping) in R2's room as a Spanish speaking interpreter. R2 stated 2 ladies (CNAs) pulled / pushed her into the bathroom and she fell on the floor. R2 stated she was lying on the floor. She does not know the names of the staff, but she said they were African - American. R2 stated the incident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-24 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure accurate medication administration by failing to verify the correct insulin dose prior to administration for one (R5) of three residents reviewed for medication administration.Findings Include:R5's clinical records show an admission date of 10/10/25. R5's order summary report, dated 4/21/26, reads: Insulin Lispro Injection Solution 100 UNIT/ML (Insulin Lispro) Inject 12 unit subcutaneously one time only for DM [Diabetes Mellitus] for 1 Day. R5's progress notes dated 4/21/26 at 12:09 PM reads in part: [R5] blood sugar was checked-460, [V74] notified, ordered to give one time dose of 12 unit of insulin lispro. R5's care plan documents in part: (Date initiated 10/29/25) R5 has Diabetes Mellitus, on insulin. Diabetes medication as ordered by doctor.On 4/21/26 at 11:51 AM, a medication administration observation was conducted with V15 (Licensed Practical Nurse). V15 obtained R5's blood glucose reading of 460 and contacted V74 (Nurse Practitioner), who ordered Lispro insulin 12 units. At 12:05 PM, V15…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-30 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide timely wound care for one (R1) out of three residents reviewed for wound treatment. Findings Include: R1's Electronic Health Record/EHR shows she was admitted to the facility on [DATE], she is [AGE] years old, her Brief Mental Status shows she is severely impaired. She has diagnoses not limited to chronic respiratory failure with hypoxia, encounter for attention to tracheostomy, dysphagia oropharyngeal phase, encephalopathy, dysphagia following cerebral infarction, aphonia, and dependence on supplemental oxygen.On 1/29/26 at 10:34 AM, R1 was supine in bed, non-verbal, and she was unable to respond to interview. On 1/29/26 at 3:06 PM, V7 (Wound Care Coordinator) stated he cannot recall if anyone told him about R1's left gluteal small skin alteration on 1/23/26 until 1/27/26 when he called the doctor for a treatment order. He also stated he realizes there was a delay of treatment, which could potentially worsen R1's wound. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-17 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure staff documented administration of medications after the medications were administered. This failure affected 1 (R1) resident reviewed for pharmaceutical services in the total sample of 8 residents. Findings include:On 09/15/2025 at 11:49am, R1 stated V3-Licensed Practice Nurse would give his medications late. Occasionally, V3 works the evening shift.R1's admission Record documented R1's diagnoses include but not limited to dementia with mood disturbance, hypertensive heart disease, and adjustment disorder with depressed mood. R1's (06/19/2025) Minimum Data Set documented, Section C. Cognitive Patterns. C0500. BIMS (Brief Interview for Mental Status) Summary Score: 15., indicating R1's mental status as cognitively intact. R1's 07/2025, 08/2025, and 09/2025 Medication Administration Record indicated V3 worked the evening shift on days 7/10, 7/14, 7/20, 7/21, 7/24, 7/31, 8/5, 8/11, 8/17, 9/14.R1's 07/24/2025 Medication Administration Audit Report Day Shift documented R1's Chlorhexidine Gluconate Solution 0.12 % 2x…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide supervision to residents who obtained and consumed alcohol in the facility for 5 of 10 residents ( R1,R2,R3,R4 and R5) of the sample. This failure resulted in an unsafe environment for the residents in the facility.Findings include:5 Residents (R1,R2,R3,R4, and R5) were involved in consumption of alcohol on facility premises.R1 is a [AGE] year-old female, with diagnoses including Cerebral Palsy, Morbid Obesity, Anxiety Disorder, and Depression. R1 was first admitted to the facility on [DATE]. R1 has a BIMS (Brief Interview Of Mental Status) Score of 15/15, indicating intact cognition.R2 is a [AGE] year-old male, with diagnoses including heart disease with Heart Failure, Schizo-affective Disorder, and is an Identified offender. R2 was first admitted to the facility on [DATE]. R2 has a BIMS (Brief Interview Of Mental Status) score of 15/15.R3 is a [AGE] year-old male resident, with diagnoses including Hypertensive Heart Disease, and Peripheral…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-13 · tag F0943 — isolated
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to implement and maintain an effective abuse training program for one [V5] of three employees reviewed. Findings include, On 6/11/25 at 1:50 PM, surveyor observed R1 right side of lip with light colored red area noted. R1 stated, On Friday, [V5] was cleaning me up and changing my linen, tossing me from side to side. I was hurting, and I told [V5] to stop pushing me hard on my side, I started yelling for [V5] to stop, but [V5] kept going. I reached up and was able to get hold of her hair then I pulled it, only to make her stop hurting me. Then [V5] took her fist and punched me in the mouth so hard it took my breath away. Once she punched me, she ran out of my room. Another nurse aide came into my room, and I told him what happened, then the nurses came in to check on me. My mouth and lips were hurting ever since Friday. My lips were swollen, black, blue, and bleeding. On 6/12/25, at 4:30 PM, during rounds with V1 [Administrator] R2 stated, I remember [V5]; her and my niece have the same name. I would place on my call light,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-16 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow a resident's care plan and physician's order to keep head of bed up to 45 degrees for a ventilator dependent resident (R73); failed to closely monitor a resident receiving continuous oxygen and failed to follow physician's order to ensure a resident was receiving the correct oxygen flow rate for one resident (R118); and failed to date/label and maintain proper storage of oxygen nasal cannula tubing in a plastic bag when not in use for two (R91, R419) out of four residents reviewed for respiratory care in a final sample of 32. Findings Include: 1. R118's electronic health records documented R118 was admitted in the facility on 3/7/23, with diagnoses not limited to Chronic Obstructive Pulmonary Disease (COPD), Chronic Respiratory Failure with Hypoxia, Dementia, and Depression. R118's Minimum Data Set, dated [DATE], shows R118 is moderately impaired with cognition, and is dependent on staff's assistance on dressing, grooming, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-16 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure food items were properly labeled and dated. These failures have the potential to affect all 130 residents receiving food prepared in the facility's kitchen. Findings include: On 05/13/25 at 9:15 AM, V20 (Food Service Director) stated all items in the refrigerator should be labeled and dated with a delivery date, an open date, and use by date. V20 stated highly perishable items are discarded after seven days. V20 stated it is everyone's responsibility to label and date items. V20 stated labeling and dating items in the refrigerators are important so the staff does not serve outdated or expired food to the residents which could potentially make them sick. On 05/13/25 at 9:18 AM, the following items were found in the walk-in refrigerator: 1.) Sliced ham hand wrapped in plastic wrap, dated 04/26/25. V20 stated the date 04/26/25 was the day the ham was sliced by the staff in the kitchen. The package was not labeled with a use by date. 2.) Large plastic container of grape jelly covered in plastic wrap. There…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
Show the remaining 73 citations
  • Potential for harm · Ecited before2025-05-16 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a visitor entering a contact isolation room was wearing proper personal protective equipment (PPE) for one resident (R67), and failed to ensure staff wore the proper PPE when providing care for 3 (R41, R72, R219) residents on Enhanced Barrier Precautions. These failures has the potential to affect 60 residents residing on the third floor, and 60 residents residing on the fourth floor. Findings Include: 1. R219 was admitted to the facility on [DATE], with diagnoses not limited to Type 2 Diabetes Mellitus with Hyperglycemia, Acute Kidney Failure, Dependence on Renal Dialysis, Gastrostomy, Hypertensive Heart Disease, Shaken Infant Syndrome, Cerebral Palsy, Epilepsy, Abnormalities of Gait and Mobility, Polycystic Ovarian Syndrome, and Blindness, Both Eyes. R219's MDS (Minimum Data Set) BIMS (Brief Interview for Mental Status) indicates resident is rarely/never understood. R219's Order Summary Report documents: Enhanced Barrier…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-16 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure staff provided privacy during care for 1 (R219) resident observed for resident rights in a sample of 32. Findings Include: R219 was admitted to the facility on [DATE], with diagnoses not limited to Type 2 Diabetes Mellitus with Hyperglycemia, Acute Kidney Failure, Dependence on Renal Dialysis, Gastrostomy, Hypertensive Heart Disease, Shaken Infant Syndrome, Cerebral Palsy, Epilepsy, Abnormalities of Gait and Mobility, Polycystic Ovarian Syndrome and Blindness, Both Eyes. R219's MDS (Minimum Data Set) BIMS (Brief Interview for Mental Status) indicates resident is rarely/never understood. On 05/13/25 at 12:08 PM, R216 was observed from the doorway in bed. V8 (Restorative) was observed in R216's room adjusting R216's brief, with the door open, the privacy curtain open, and R216's roommate, R28, privacy curtain open. Enhanced Barrier Precaution signage was observed at R216 room entry. V8 did not have a gown on while providing care. V8…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-16 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide an specialized call light within reach for a resident with limited movement. This affected one (R56) out of six residents reviewed for call lights in a total sample of 32. Findings include: R56 has diagnoses which includes but not limited to Quadriplegia, Neuromuscular Dysfunction Of Bladder, Unspecified, Pressure Ulcer Of Sacral Region, Stage 4, Anxiety Disorder, Chronic Embolism And Thrombosis Of Other Specified Veins, Post-Traumatic Stress Disorder, Chronic, Hydronephrosis With Renal And Ureteral Calculous Obstruction, Hypokalemia, Unspecified Protein-Calorie Malnutrition, Iron Deficiency Anemia, Constipation, and Encounter For Attention To Ileostomy. R56's MDS (Minimum Data Set), dated 01/23/25, documents intact cognitive function. MDS, dated [DATE], documents R56's primary medical condition is Traumatic Spinal Cord Dysfunction and impairment in range of motion on both sides of upper/lower extremities and dependency on staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-16 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to refer residents to the appropriate state designated authority for re-screening and Level II referral. This failure affects three residents (R17, R84, R93) out of five residents reviewed for Preadmission Screening and Annual Resident Review (PASARR) in a total sample of thirty-two. Findings Include: 1. R84's Minimum Data Set (MDS), dated [DATE], shows R84 is moderately cognitively intact. R84's face sheet shows she is [AGE] years old, initially admitted to the facility on [DATE] with diagnoses of bipolar disorder current episode depressed, severe with psychotic features. There is no documentation to show R84 was referred to the appropriate state-designated authority for Level 2 PASARR evaluation and determination. On 5/14/25 at 1:52 PM, surveyor asked V24 (Social Services Consultant) for a Level 2 PASARR screening for R84; she provided the surveyor with an omnibus budget reconciliation act (OBRA) initial screening dated 12/15/20. V24 stated R84 was not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-16 · tag F0675 — failed to support quality of life — isolated
    Honor each resident's preferences, choices, values and beliefs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide one to one feeding assistance and properly position a resident in bed consistent with the plan of care during meals. This deficient practice was observed for 1 (R28) resident observed during the dining task in a sample of 32. Findings include: R28 was admitted to the facility on [DATE], with diagnoses not limited to Dementia, Flaccid Hemiplegia Affecting Left Nondominant Side, Dysphagia, Oropharyngeal Phase, Type 2 Diabetes Mellitus with Hyperglycemia, Epilepsy, Diastolic (Congestive) Heart Failure, Chronic Kidney Disease, Stage 3, Depression, Anxiety Disorder, Hypertensive Heart Disease with Heart Failure, Unspecified Intellectual Disabilities, and Gastro-Esophageal Reflux Disease. R28's MDS (Minimum Data Set) BIMS (Brief Interview for Mental Status) score is 03, indicating severe cognitive impairment. R28's Care Plan documents: Focus: R28 requires a Mechanically Altered Diet r/t (related to) dysphagia. Per nurse, resident C/O…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-16 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure communication assistive materials were readily accessible for a resident (R67) who speaks a foreign language, and failed to provide communication tools or communicate with one resident (R161) who has communication deficit out of three residents reviewed in a final sample of 32. Findings Include: 1. R67's clinical records show an admission date of 6/5/24. R67s Minimum Data Set, dated [DATE], shows R67's preferred language is Urdu. R67's communication care plan shows R67 presents with an alteration in ability to communicate related to speaking a foreign language. On 5/13/25 at 12:49 PM, R67 was observed in bed alert and verbally responsive. V37's (R67's Family Member) was at bedside, visiting. Surveyor attempted to interview R67 and V37. R67 stated, Urdu. No English. Surveyor asked and gestured if R67 has communication board to use to communicate in English, but R67 was unable to understand. Surveyor could not find any type of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-16 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide Peripherally Inserted Midline Catheter care for 1 (R66) resident reviewed for Midline care and failed to manage one residents (R112) low blood pressure, for 2 of 7 residents reviewed for quality of care in a sample of 32. Findings Include: 1.R66 was admitted to the facility on [DATE], with diagnoses not limited to Cerebral Palsy, Rheumatoid Arthritis, Chronic Pain Syndrome, Depression, Anxiety Disorder, Urinary Incontinence, Chronic Embolism and Thrombosis of Unspecified Deep Veins of Right Lower Extremity, Neuromuscular Dysfunction of Bladder and Anemia. R66's MDS (Minimum Data Set) BIMS (Brief Interview for Mental Status) score is 15, indicating intact cognitive response. R66's Oder Summary report documents: Midline IV catheter - change catheter dressing every night shift every 7 days for IV therapy R66's MAR (Medication Administration Record), dated 05/01/25 - 05/31/25, documents: Midline IV Catheter - Change Catheter Site…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-16 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow physician order to ensure assistive device was applied to one (R118) resident with a left hand contracture for residents reviewed for limited range of motion in a final sample of 32. Findings Include: On 5/13/25 at 10:34 AM, R118's electronic health records show R118 was admitted in the facility on 3/7/23, with diagnoses of Chronic Obstructive Pulmonary Disease (COPD), Chronic Respiratory Failure with Hypoxia, Dementia, and Depression. R118's Minimum Data Set, dated [DATE], shows R118 is moderately impaired with cognition, and is dependent on staff's assistance on dressing, grooming, and personal hygiene. R118's physician order reads: Apply left hand palm protector at all times or as tolerated for contracture management. Check for skin irritation, redness and pain. Off during adl [activities of daily living] care and as needed (ordered on 3/13/25). R118's care plan reads: [R118] would benefit from use of Palm Protector due to he is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-16 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to prevent urinary drainage bag from touching the floor for one (R57) out of three residents reviewed for urinary catheter in a sample of 32. Findings Include: R57 has diagnoses including but not limited to Benign Prostatic Hyperplasia, Obstructive and Reflux Uropathy, Hematuria, Chronic Kidney Disease Stage 3, Cognitive Communication Deficit, Weakness, and Abnormalities of Gait and Mobility. R57's MDS (Minimum Data Set) indicates R57 is cognitively intact and has an indwelling catheter. R57's Order Summary Report, dated 05/13/25, documents diagnosis for indwelling catheter: Obstructive Uropathy and change indwelling catheter and drainage bag as needed. On 05/13/25 at 12:18 PM, R57 was lying in bed, and urinary drainage bag was lying directly on the floor next to R57's bed. On 05/13/25 at 12:20 PM, V19 (Nursing Supervisor/Registered Nurse) observed R57's urinary drainage bag lying on the floor next to R57's bed. V19 stated, The urinary bag should not be touching the floor due to infection control concerns and to prevent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-24 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to assess one resident (R2) for self-administration of medications. This failure affected one resident (R2) reviewed for medications. Findings include: R2's medical diagnoses include but are not limited to type 2 diabetes with hyperglycemia, chronic kidney disease stage 2, essential hypertension, major depressive disorder, long term use of insulin, and hyperlipidemia. R2 Brief Interview for Mental Status (BIMS) score, dated 04/02/25, is 15, which indicated R2's cognition is intact. R2's physician order, dated 04/09/25, documents, Creon Oral Capsule Delayed Release Particles 36000-114000 unit .Give one capsule by mouth before meals for indigestion. R2's physician order, dated 03/27/25, documents, Tramadol tablet 50mg (milligrams) give 1 tablet by mouth every 12 hours for moderate to severe pain. On 04/21/25 at 12:13pm, R2 removed two pill bottles from R2's top drawer. R2 opened one pill bottle Creon and ingested one pill. R2 showed surveyor both pill bottles. First pill bottle observed was Tramadol 50mg…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-24 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the call light was within reach for 1 resident (R3) out of 3 residents reviewed for call lights. Findings include: R3's diagnosis includes but are not limited to end stage renal disease, hypertensive heart and chronic kidney disease with heart failure, type 2 diabetes mellitus with hyperglycemia, acute respiratory failure, unspecified whether with hypoxia or hypercapnia, dysphagia, oropharyngeal phase, encephalopathy, unspecified, epilepsy, unspecified, not intractable, without status epilepticus, hyperlipidemia, aphasia, pressure ulcer of sacral region, unstageable, unspecified dementia, unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety, and other lack of coordination R3's care plan documents, Focus: R3 has alteration in musculoskeletal status related to joint stiffness. Intervention: Be sure call light is within reach and respond promptly to all requests for assistance. R3 has potential risk for falls due to generalized weakness, impaired…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-24 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to date the oxygen tubing per facility policy for two residents (R3 and R4) in a sample of three residents reviewed. Findings include: 1. R3's diagnosis includes but are not limited to end stage renal disease, hypertensive heart and chronic kidney disease with heart failure, type 2 diabetes mellitus with hyperglycemia, acute respiratory failure, unspecified whether with hypoxia or hypercapnia, dysphagia, oropharyngeal phase, encephalopathy, unspecified, epilepsy, unspecified, not intractable, without status epilepticus, hyperlipidemia, aphasia, pressure ulcer of sacral region, unstageable, unspecified dementia, unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety, and other lack of coordination. R3's MDS (Minimum Data Set) Section O., dated 04/13/2025, documents, 00110.Special Treatments, Procedures, and Programs, Respiratory Treatments C1. Oxygen Therapy b. While a resident. R3's Physician Order Summary Report, dated 04/22/25, documents, Oxygen at 2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-11 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide a homelike environment for eight (R1-R8) out of eight residents reviewed for homelike environment, with the potential to affect all the residents who reside on the second floor. Findings include: R2 is no longer a resident of the facility, but R2's census report documents R2 previously resided on the second floor in March 2025. Facility Feedback Alert, dated 3/08/2025 8:55 PM, documents a concern regarding broken window blinds in R2's room. On 4/08/2025 at 11:28 AM, the ceiling panels in front of the main elevators (elevator 2) were missing. [NAME] and black cords were exposed and dangling from the ceiling. There were missing floor trims in the hallway exposing the gaps between the wall and floor. On 4/08/2025 at 12:13 PM, there were multiple areas with chipped paint to R1 and R5's room. R1 stated the overhead light to R1's bed has been broken since January, but V1 (Administrator) recently provided a portable light fixture. R1 stated facility is slow to fix anything. At 1:42 PM, R1 stated the right…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-11 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide timely incontinence care for two (R1, R5) out of seven residents reviewed for improper nursing care, with the potential to affect all the dependent residents V9 (Certified Nurse Aide) cares for in the facility. Findings include: 1. R1's admission Record documents diagnoses of radiculopathy in the lumbar region, idiopathic progressive neuropathy, morbid obesity, osteoarthritis, abnormalities of gait and mobility, reduced mobility, and need for assistance with personal care. R1's 3/28/2025 Quarterly MDS (Minimum Data Set) assessment documents R1 is cognitively intact, and is dependent on staff for toileting. R1's Care Plan Report documents R1 has a functional deficit in bed mobility and ADL (Activities of Daily Living) self-care performance deficit due to generalized weakness, impaired gait/balance, pain, musculoskeletal impairment, impaired mobility, physical limitations secondary to mechanical fall, lumbar radiculopathy, and rotator cuff injury (revised 12/2024). It also documents R1 has alteration in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-21 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide timely incontinence care for four dependent residents (R1, R4, R5, R9) reviewed for improper nursing care. Findings include: 1. R1's admission Record documents in part diagnoses of difficulty in walking, lack of coordination, abnormalities of gait and mobility, spinal stenosis-cervical region, irritable bowel syndrome, and obesity. R1's Care Plan Report documents R1 has bowel and bladder incontinence due to generalized weakness, impaired gait/balance, shortness of breath, and physical limitations (last revised 3/12/2025). Interventions last revised on 2/06/2025 document to check for incontinence; wash, rinse, and dry perineum; change incontinence products; and change clothing as needed. R1's Care Plan Report also documents R1 had a pressure injury to right buttock and is at risk for delayed wound healing. R1 was also at risk for further alteration in skin integrity (last revised 2/06/2025). Staff were to keep R1's skin clean and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-27 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide proper and adequate care (oral hygiene, grooming and shower / hair wash) and develop an individualized plan of care for 1 (R3) resident who is dependent with care. These failures affected one (R3) of three residents reviewed for improper nursing care. Findings include: R3's MDS (Minimum Data Set), dated 1/7/2025, showed R3's cognition was severely impaired. R3 needed total assistance / dependent with oral, toileting and personal hygiene, shower / bathe self, upper and lower body dressing. R3' order summary report, dated 1/26/25, with active order, Oral Care every 8 hours and as needed. R3's care plan date, initiated on 5/22/20, documented: R3 has a tracheostomy and ventilator due to chronic respiratory failure. Care plan interventions included but not limited to Provide good oral care every shift and PRN (as needed). R3's care plan, dated 6/9/2020, documented: Is Ventilator dependent related to Respiratory Failure. Care plan interventions included but not limited to Provide good oral care every shift.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-27 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow a resident's care plan, failed to follow their seizures policy to assess and document findings and observations of a resident's seizure activity, and failed to send a resident to the hospital for further evaluation who got punched in the face and is on anti-coagulant therapy with active seizures. These failures affected one (R2) out of three residents reviewed for abuse. Findings Include: R2's face sheet shows R2 diagnoses including Hemiplegia Affecting Right Dominant Side, Vascular Dementia, Schizoaffective Disorder, Anxiety Disorder, Right Hand Contracture, and Epilepsy. R2's Minimum Data Set/MDS, dated [DATE], shows R2 has moderately impaired cognition with BIMS (Brief Interview for Mental Status) of 12, and requires substantial maximal assistance from staff with activities of daily living. R2's December Medication Administration Record shows R2 is receiving anticoagulant therapy; Heparin injection every 12 hours. R2's comprehensive care plan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-27 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow R3's care plan to apply Bilateral Palm Protectors due to actual contracture. This failure affected one (R3) of three residents reviewed for improper nursing care. Findings include: R3's admission record showed initial admission date of 5/21/20, with diagnoses not limited to Chronic respiratory failure, Encounter for attention to tracheostomy, Dependence on respirator [ventilator] status, Encounter for attention to gastrostomy, Heart failure, Epilepsy, Anoxic brain damage, Hypoxic ischemic encephalopathy, Pressure ulcer of sacral region stage 4, Hypertensive heart disease with heart failure, Neuromuscular dysfunction of bladder, Contracture of muscle multiple sites, Pneumonia. R3's record showed hospitalization on 1/7/25, and readmission date on 1/16/25. R3's MDS (Minimum Data Set), dated 1/7/2025, showed R3's cognition was severely impaired. She needed total assistance / dependent with oral, toileting and personal hygiene, shower / bathe self, upper and lower body dressing. MDS showed impairment on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-27 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow R3's plan of care to ensure additional tracheostomy tube at bedside for an emergency. This failure could potentially affect one (R3) of three residents reviewed for improper nursing care. Findings include: R3's admission record showed initial admission date of 5/21/20, with diagnoses not limited to Chronic respiratory failure, Encounter for attention to tracheostomy, Dependence on respirator [ventilator] status, Encounter for attention to gastrostomy, Heart failure, Epilepsy, Anoxic brain damage, Hypoxic ischemic encephalopathy, Pressure ulcer of sacral region stage 4, Hypertensive heart disease with heart failure, Neuromuscular dysfunction of bladder, Contracture of muscle multiple sites, and Pneumonia. R3's record showed hospitalization on 1/7/25, and readmission date on 1/16/25. R3's MDS (Minimum Data Set), dated 1/7/2025, showed R3's cognition was severely impaired. Care plan date, initiated on 5/22/20, documented: R3 has a tracheostomy and ventilator due to chronic respiratory failure. Care plan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, fthe acility failed to follow their policy to ensure safe mechanical lift transfers are practiced for one (R15) out of three residents in a sample of 15. Findings include: On 10/16/2024, at 2:14 PM, V20 (Restorative Nurse) stated he is familiar with R15. V20 stated he was on vacation during this time, and so the previous Director of Nursing should have investigated the fall incident. V20 stated R15 had a fall on 4/29/2024. V20 stated according to the progress note, they were trying to transfer R15 from the bed to the speciality chair. The next thing that is documented is the aide called for the nurse's attention because R15 was on the floor due to transferring to the dialysis chair. R15 fell in her room. R15 was being transferred from her bed to the speciality chair via mechanical lift and fell off the lift. V20 stated he doesn't know what exactly happened. V20 stated the staff members who were taking care of R15 that day were V21 (Registered Nurse) and V23 (Certified Nursing Assistant). V20 stated during the time of the fall, V22 (Former…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-06-07 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure food in the main cooler was discarded after the used by date, and failed to ensure frozen meat products were dated inside the main freezer. This failure has the potential to affect 122 residents in the facility who are receiving oral diet. Findings include: On 6/04/24 at 9:01 AM, during the initial kitchen tour with V35 (Food Service Director), a container of grape jelly was found in the main cooler with the label that shows prepared on 3/29 and use by 4/31. A pack of frozen sausages and a pack of frozen meat with no labelled dates were found in the freezer. At 09:28 AM, V35 stated all foods stored in the coolers and freezer are supposed to be dated so kitchen staff knows what to take first. V35 stated staff follows the first in and first out policy. V35 stated prepared foods are supposed to be dated when it was prepared and the discard date. V35 stated foods should be discarded on the Use By date for food safety. The facility's policy titled; Food Storage with no date documents: All stock must be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-06-07 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide Enhanced Barrier Precautions while providing wound care to 1 (R137) resident; failed to post Enhanced Barrier Precautions (EBP) signage and have Personal Protective Equipment bin outside 1 (R93's room); and failed to provide enhanced barrier precautions to 1 (R143) resident with an indwelling medical device. This has the potential to affect all residents living in the facility. Findings Include: 1. R137's Face Sheet shows R137 is a [AGE] year-old, with Brief Interview for Mental Status (BIMS) score of 0 (05/11/24), which means R137 is cognitively impaired. Physician Order Sheet shows R137's diagnoses include Acute and Chronic Respiratory Failure with Hypoxia, Dependence on Renal Dialysis, Dependence on Respirator Ventilator Status, Encounter for Attention to Gastrostomy, and Chronic Pressure Wound. Signage posted on R137's door reads in part: Wear gloves and a gown for the following high-contact resident care activities: Wound…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-07 · tag F0568 — pattern
    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, facility failed to maintain resident personal fund accounting for five residents (R4, R22, R55, R138, R218) out of a sample of six residents (R4, R22, R55, R74, R138, R218). Findings Include: On [DATE] at 11 AM during Resident Council interview, R4 stated she used to get money each month, but now gets no money. R121 stated, Everyone has brought the money issue up. I feel entitled to money that I don't get. I get nothing. I spoke to the office. They said 'Well, maybe later, maybe next year'. R121 stated many residents have raised the issue of money and allowances. It comes up all the time. There has been no response from administration. R74 stated he feels that he is owed money that he is not getting. R121 stated the subject of money and allowances is a very horrible subject for people here. R121 stated, At least half of the residents here will tell you that they know that they are entitled to money, but can't get it. They go every month and ask. Some residents get money, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-07 · tag F0676 — failed to keep up residents' daily-living abilities — pattern
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview, and record review, the facility failed to follow the residents comprehensive care plans to ensure communication boards/books were readily accessible at all times for 4 (R30, R63, R49, R71) out of 4 residents who speak foreign language in a final sample of 34. Findings include: 1. R30's clinical records show a re-admission date of 12/30/21. R30's Minimum Data Set (MDS), dated [DATE], shows R30 has the ability to understand others and has the ability to express ideas and wants. R30's communication care plan, initiated on 8/04/20, shows R30 speaks Spanish and has communication book near bedside. One intervention reads, Help [R30] acquire and learn to use appropriate device(s). On 6/04/24 at 10:01 AM, R30 was resting in bed alert and verbally responsive. Surveyor attempted to interview R30, but R30 started talking in a different language. R30 stated, Only Spanish. Surveyor could not find any type of communication board or binder in R30's room to communicate with R30. 2. R63's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-07 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure pressure reducing air mattresses were set according to the resident's weight for 5 (R75, R93, R134, R318, R418) of 8 (R27, R101, R571) residents reviewed for pressure ulcers in a sample of 34. Finding Include: 1. R75 has diagnoses not limited to Hyperlipidemia, Urinary Incontinence, Depression, Anxiety Disorder, Functional Quadriplegia, Urinary Tract Infection, Morbid (Severe) Obesity Due to Excess Calories, Cerebral Palsy, Chronic Pain Syndrome, Rheumatoid Arthritis and Ataxic Gait. R75's MDS (Minimum Data Set) BIMS (Brief Interview for Mental Status) score is 15, indicating intact cognitive response. R75's Care Plan documents: Resident is at risk for alteration in skin integrity related to: Limited Joint Mobility, Overweight/Obesity R75's Order Summary Report documents: Low Air Loss Mattress in use. Check for proper functioning and settings. every day shift Wound Care -Start Date- 04/26/24. R75's Preventive Interventions…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to secure their Central Supply Room to ensure it is inaccessible by residents and visitors. This failure has the potential to affect the 55 residents that are mobile about the facility. The facility also failed to ensure equipment that could cause a fire hazard was out of a resident's room for 1 (R78) out of a final sample of 34 residents reviewed for safety hazards. Findings Include: 1. On 6/04/24 at 10:36 AM, R78 was resting in bed alert and verbally responsive. Surveyor noted a black space heater by R78's bed that was turned on. R78 stated the facility provided the space heater to use. On 6/05/24 at 9:55 AM, Surveyor and V21 (Director of Environmental Services) entered R78's room and noted R78's space heater by R78's bed that was turned on. R78 stated the Maintenance Department provided the space heater because R78 is always cold. V21 stated space heaters are not allowed anywhere inside the building because they are fire hazards. V21 stated the residents are not supposed to have space heaters in their rooms.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-07 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. R133's admission Record documents in part medical diagnoses including but not limited to chronic obstructive pulmonary disease and chronic respiratory failure with hypoxia. R133's Order Summary Report documents in part active orders to change oxygen tubing and humidifier every night shift every seven days and as needed (ordered 4/25/2024). On 6/04/2024 at 9:59 AM, R133 was lying in bed and receiving oxygen via nasal cannula. The nasal cannula was not dated or labeled. Facility's Oxygen & Respirator Equipment-Changing/Cleaning policy, last revised 1/7/19, documents the nasal cannula will be dated with the date the tubing was changed. 3. On 6/04/24 at 12:11 PM, R35 was lying in bed alert and verbally responsive. R35's nebulizer machine was turned on, but R35 was not using it. Nebulizer mask was sitting on top of the nebulizer machine, not inside a clear bag, and not labeled with a date when it was last changed. R35's clinical records show as admission date of 9/7/23 with listed diagnoses not limited to Chronic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-07 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow their Storage of Medications policy and store medications in locked compartments for 2 [R69, R107] residents on 2 of 5 medication carts and 1 of 4 medication storage rooms; failed to label individual resident's insulin [NAME] with an open/expiration date for 2 [R157, R571] residents; failed to follow their policy to discard expired insulin for 1 [R34] resident; and failed to follow pharmaceutical storage instructions to refrigerate unopened insulin for 2[R112, R157 ]in 1 of 5 medication carts reviewed for medication storage, in a sample of 34. Findings include: 1. On [DATE] at 9:03AM, surveyor observed V20 [Licensed Practical Nurse] and surveyor inventoried the first-floor medication cart. The following were observed: *R34- Insulin Aspart solution 100 units/ml, expiration date of [DATE] written on the vail. [Physician order dated [DATE]. Give per slide scale with meals] *R112- A closed vail of Humalog insulin solution 100 units/ml.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-07 · tag F0813 — pattern
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to label and date food items in resident personal refrigerator; failed to monitor and document personal refrigerator temperatures daily to ensure temperature is maintained at or below 41 degrees F (Fahrenheit) for safe food storage; failed to discard unlabeled/undated food or foods whose date is outside facility food storage policy of three days; and failed to clean personal refrigerators regularly to maintain a safe and sanitary environment for food storage. This has the potential to effect 4 residents (R23, R97, R105, R164) out of 7 residents reviewed for personal food storage in a total sample of 34. Findings include: 1. R105's diagnoses includes but not limited to Cerebral Vascular Disease, Cerebral Aneurysm Non-Ruptured, Unspecified Protein Calorie Malnutrition, Abnormalities of Gait and Mobility, Glaucoma, Unspecified Cataract, Other Visual Disturbances, and Adult Failure to Thrive. R105's Order Summary Report, dated 06/05/24,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-07 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to follow a resident's (R53) preference for a shower schedule for one out of a total sample of 34 residents. Findings include: R53's Care Plan documents R53 has an Activities of Daily Living (ADL) self-care performance deficit related to limited mobility, generalized weakness and pain due to chronic pain, and rheumatoid arthritis (initiated 5/20/2019). Interventions initiated 5/20/2019 include to encourage R53 to participate to the fullest extent possible with each interact and praise all efforts at self-care. On 6/04/2024 at 10:15 AM, R53 was alert and oriented to person, place, and time. R53 wanted to change shower schedules to mornings. R53 stated R53 informed V29 (Assistant Social Services Director) about wanting to change the Friday evening shower to a morning shower months ago, but facility has not changed it. R53 showed surveyor text message from R53 to V29, dated 1/05/2024 11:11 AM. It documents: can they possibly change my shower from Friday night to Saturday mornings? I'm just curious, it would be so much better…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-07 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility failed to follow facility policy and standards of professional practice in documenting the code status of two residents (R31, R138); failed to educate one resident (R138) on Advanced Directives; and failed to engage the healthcare representative in the care of one resident (R138) out of 34 total residents in the sample. Findings: 1. On [DATE] at 11:08 AM, a POLST form (Provider Orders for Life-Sustaining Treatment) for R138, dated [DATE], stated, No CPR (Cardiopulomonary Resuscitation): Do not attempt resuscitation (DNAR) and Selective treatment: Primary goal is treating medical conditions with limited medical measures. Do not intubate or use invasive mechanical ventilation. May use non-invasive forms of positive airway pressure, including CPAP (Continuous Positive Airway Pressure) and BIPAP (Bi-level Positive Airway Pressure). May use IV fluids, antibiotics, vasopressors, and antiarrhythmics as indicated. Transfer to the hospital if indicated. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-07 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to refer a resident to the appropriate state designated authority for re-screening and Level II referral after admission extended beyond initial 30 days. This failure has the potential to effect one resident (R55) out of 2 residents reviewed for PASARR in a total sample of 34. Findings include: R55 admitted to the facility [DATE]. R55's diagnosis includes but not limited to Anxiety Disorder, Schizoaffective Disorder, and Borderline Personality Disorder. R55's Order Summary Report, dated [DATE], documents: Lithium Carbonate Capsule 300 mg give 1 capsule by mouth one time a day for antipsychotics/antimanic agents ordered date [DATE], Mirtazapine Tablet 15 mg give 1 tablet by mouth one time a day for antidepressants, Olanzapine Tablet 5 mg give 1 tablet by mouth one time a day for antipsychotics/antimanic agents related to Schizoaffective Disorder, Sertraline HCl Tablet 50 mg give 1 tablet by mouth one time a day for antidepressant, Trazodone HCl Tablet 50…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-07 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow their policy and procedure and the comprehensive care plan to ensure incontinence care was provided for a dependent incontinent resident in a timely manner for 1 (R2) of 2 residents reviewed for ADL (Activities of Daily Living) care in a final sample of 34. Findings Include: R2's clinical records show R2 has diagnoses not limited to Hemiplegia Affecting Right Dominant Side, Right Hand Contracture, and Vascular Dementia. R2's Minimum Data Set, dated [DATE], shows R2 is moderately impaired with cognition and require substantial/maximal assistance from staff with toileting. R2's comprehensive care plan shows R2 is incontinent of bowel and bladder with one intervention that reads: Provide pericare [perineal care] after each incontinent episode. On 6/04/24 at 10:16 AM, R2's room was noted with a strong urine odor. R2's was lying in bed alert and able to verbalize needs. R2 was still wearing a night gown, and R2's incontinence pad was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-07 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a resident's bilateral splints were placed per the plan of care and update the care plan to reflect the resident preferences for 1 (R101) of 2 residents reviewed for positioning and limited range of motion in a sample of 34. Findings Include: R101 has diagnosis not limited to Quadriplegia, C5-C7 Incomplete, Quadriplegia, C1-C4 Incomplete, Moderate Protein-Calorie Malnutrition, Acute Embolism and Thrombosis of Unspecified Deep Veins of Unspecified Lower Extremity, Autonomic Dysreflexia, Epilepsy, Hypertensive Heart Disease, Depression, Anemia, Neuromuscular Dysfunction of Bladder, Insomnia, Gastro-Esophageal Reflux Disease, Post-Traumatic Stress Disorder, Personal History of Sudden Cardiac Arrest, and Peripheral Vascular Disease. R101 MDS (Minimum Data Set) BIMS (Brief Interview for Mental Status) score is 15, indicating intact cognitive response. R101's Order Summary Report documents: Apply wrist Splint to bilateral upper extremities. on during morning, off during ADL (Activities of Daily Living) care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-07 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to prevent urinary drainage bag from touching the floor for one (R318) out of 1 resident reviewed for urinary catheter in a sample of 34. Findings Include: R318's diagnoses include Pressure Ulcer of Sacral Region Stage 4, Pneumonia, Type 2 Diabetes Mellitus with Hyperglycemia, Dilated Cardiomyopathy, Enterocolitis due to Clostridium Difficile Not Specified As Recurrent, Chronic Kidney Disease Stage 3B, Elevated [NAME] Blood Cell Count, Hypothyroidism, Peripheral Vascular Disease, Abnormalities of Gait Mobility, Unsteadiness on Feet, Unspecified Atrial Fibrillation, Hypertension, Embolism and Thrombosis of Other Specified Veins, Hyperlipidemia, Anemia, Slowness, And Poor Responsiveness. R318's care plan, dated 05/16/24, documents R318 has an indwelling catheter neurogenic bladder and interventions include to monitoring for signs and/or symptoms of urinary tract infection. R318's MDS (Minimum Data Set) from 05/15/24 BIMS (Brief Interview for Mental Status) score is 08 out of 15 indicating cognition is moderately…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-07 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    2. R108 has diagnosis not limited to Displaced Comminuted Fracture of Shaft of Right Femur, Traumatic Subdural Hemorrhage with Loss of Consciousness of 30 Minutes or Less, Type 2 Diabetes Mellitus with Hyperglycemia, Type 2 Diabetes Mellitus with Diabetic Nephropathy, Obesity, Anemia in Chronic Kidney Disease, Atherosclerotic Heart Disease of Native Coronary Artery, Hypertensive Heart and Chronic Kidney Disease with Stage 5 Chronic Kidney Disease, Dependence on Renal Dialysis, Epilepsy, Dysphagia, Abnormalities of Gait and Mobility, Lack of Coordination, Abnormal Posture, Cognitive Communication Deficit, and Elevated [NAME] Blood Cell Count. R108's Order Summary Report documents: Nepro one time a day 1 carton for supplementation. Dialysis (Renal) Consistent Carbohydrate diet Regular texture. R108's Care Plan documents: Resident is on therapeutic diet. Nepro 1 carton qd (every day). On 06/04/24 at 09:14 AM, surveyor and V20 [Licensed Practical Nurse] during medication administration, observed R108 medication preparation. V20 stated, I will sign out (R108's) nutritional supplement,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-07 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a physician's order and Dietary recommendation for feeding rate were followed for 1 (R418) out of 3 residents reviewed for enteral feedings in a final sample of 34. Findings Include: R418's clinical records show R418 was admitted on [DATE] and weighed 147.2 pounds. R418 has diagnoses not limited to Dysphagia and Dementia. R418's clinical admission form, dated 6/1/24 at 10:59 PM, shows R418 is comatose. R418's physician order shows R418 to receive enteral feeding of Nepro 1.8 at 70 ml/hr for 18 hours to infused 1260 ml total. This was ordered on 6/03/24. R418's Dietary Evaluation, dated 6/3/24 at 8:07 AM, shows R418 was assessed to be underweight and has pressure ulcers. V33 recommended for the enteral feeding to be increased at 70 ml/hr for 18 hours that will provide 33 kcal/kilogram. On 6/4/24 at 10:46 AM, R418 was sleeping in bed. R418 was receiving Nepro 1.8 enteral feeding at a rate of 45 ml (milliliters)/hour (hr). V13…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-07 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow resident's food allergy and food preferences. This failure affected 1 (R143) out of 3 residents reviewed for nutrition in a sample of 34. Findings include: R143's diagnosis included but not limited to End Stage Renal Disease, Dependence on Renal Dialysis, Chronic Obstructive Pulmonary Disease, Type 2 Diabetes Mellitus with Hyperglycemia, Acute on Chronic Systolic (Congestive) Heart Failure, Unspecified Glaucoma, Abnormalities Of Gait And Mobility, Abnormal Posture, Unsteadiness On Feet, Sensorineural Hearing Loss Bilateral, Anemia In Chronic Kidney Disease, Insomnia, and Constipation. R143's Order Summary Report dated 06/05/24 documents in part Allergies: Eggs. R143's nutrition care plan, dated 04/11/24, documents in part, allergy: eggs R143's MDS (Minimum Data Set) from 05/09/24 BIMS (Brief Interview for Mental Status) score is 15 out of 15, indicating intact cognition. R143's Dietary Profile, dated 04/12/24, by V5 (Diet Tech) documents R143 allergies: eggs. R143's Dietitian Evaluation, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-07 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure accurate medical records for one (R148) out of a total sample of 34 residents. Findings include: R148's admission Record documents in part medical diagnosis of adult failure to thrive. Dietary progress note, dated 3/21/2024 9:10 AM, documents, secondary to significant weight loss, writer recommends increasing House Supplement 1 carton to [three times a day] to promote additional [kilocalorie] and protein for weight maintenance or gain. R148's Order Summary Report documents an active order for House Supplement three times a day 1 carton for supplementation (ordered 3/21/2024). R148's Care Plan documents in part an intervention initiated on 3/22/2024 for house supplement one carton three times a day. On 6/04/2024 at 11:10 AM, R148 was alert and oriented to person and place. R148 stated R148 was hungry and R148 was asking about food. At 12:23 PM, R148 was eating lunch. Lunch tray had chili dog, green beans, sweet potato, banana pudding, apple juice, and 2% milk. Surveyor asked if facility provides nutritional shakes.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-16 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based upon observation, interview, and record review, the facility failed to ensure adequate staff were available to meet the needs for four of four dependent residents (R2, R3, R4, R5) in the sample. This failure has the potential to affect a total of 114 residents residing on 1st, 2nd and 4th floor. Findings include: 1. The (4/30/24) census includes 27 (1st floor) residents. On 4/30/24 at 1:17pm, surveyor inquired about the current (1st floor) staffing. V3 (CNA/Certified Nursing Assistant) stated, We got 2 CNAs and 1 Nurse. I have 14 residents. Sometimes we need 3 (CNAs). Surveyor inquired about the acuity of V3's assigned residents. V3 responded, I got 2 feeders and 6 incontinent residents, it's 7 if you count the urinal. Surveyor inquired if the (1st floor) staffing was adequate considering resident acuity. V3 replied, It's a lot, it's a lot of charting. On 4/30/24 at 1:30pm, surveyor inquired about the current (1st floor) staffing. V4 (CNA) stated, It's 2 CNAs and 1 Nurse on the floor. I'm assigned to 13…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-16 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to inventory personal belongings and failed to locate and/or replace a reported missing watch for one of four residents (R2) reviewed for misappropriation/exploitation. Findings include: R2's (11/10/23) concern form states resident is missing: (brand name) watch, bottle of Vitamin C, denture (and other personal belongings). Responsible Department: Nursing, Guest Relations, Social Service, Laundry, and Administrator. Corrective actions taken guest relations went through resident's belongings with resident where we (staff) found: bottle of vitamin C, denture (and other items). Staff is still looking for (brand name) watch. Was the complainant satisfied with the outcome and actions taken? Yes/No (neither is circled). Required staff signature(s) are excluded. On 5/2/24 at approximately 10:30am, surveyor requested inventory logs for R2, R3, R4 and R5. On 5/2/24 at 11:19am, V2 (Director of Nursing) stated I looked in (electronic medical records), I couldn't find any inventory logs. On 5/8/24 at 11:20am, surveyor inquired about…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-16 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure (R5) was on the get up list and failed to provide ADL (Activities of Daily Living) care to two of three dependent residents (R3, R5) reviewed for ADL care. Findings include: 1. R3 is [AGE] years old with diagnoses which include quadriplegia. R3's (4/25/24) functional assessment affirms resident is dependent on staff for chair/bed to chair transfer. R3's (6/22/23) care plan states resident requires use of full body lift for transfer. Intervention: full body lift with 2-person assists for all transfers. R3's (4/25/24) BIMS (Brief Interview Mental Status) determined a score of 15 (cognition intact). On 4/30/24 at 1:42pm, R3 was observed lying in bed. R3 stated, It seems as if they're (staff) always in a rush to get things done. Today is a day I would usually get up, but today they're changing diapers so I couldn't get up. use the lift with 2 people to get me up. I get up 2 or 3 times a week since November, and affirmed he prefers to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-16 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon observation, interview, and record review, the facility failed to ensure nursing staff are aware of required LALM (Low Air Loss Mattress) settings; failed to ensure LALM settings are correct (re: weight, mode); failed to follow the LALM operational manual; failed to ensure staff timely report skin integrity impairments; and failed to ensure staff turn/reposition dependent residents as needed for two of four residents (R3, R4) reviewed for pressure ulcers. Findings include: 1. R3's diagnoses include quadriplegia. R3's care plan states (3/30/22) Potential for pressure ulcer development related to quadriplegia. Intervention: needs monitoring/assistance to turn/reposition every 2 hours or as needed. (4/11/24) Resident has pressure injury to right heel. R3's (10/12/23) POS (Physician Order Sheets) includes LALM for prevention of wounds. R3's (4/25/24) functional assessment affirms resident is dependent on staff for rolling left and right. R3's (4/25/24) BIMS (Brief Interview Mental Status) determined a score of 15 (cognition intact). R3's (1/2/24) initial wound assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-16 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon interview and record review, the facility failed to provide restorative services as directed for three of four residents (R2, R3, R5) reviewed. Findings include: 1. R2's diagnoses include osteomyelitis, low back pain, unsteadiness on feet, abnormalities of gait/mobility, lack of coordination, and weakness. R2's (7/21/23) POS (Physician Order Sheets) state discontinue skilled PT (Physical Therapy) services, recommending restorative program. R2's (1/5/24) restorative contracture observation states resident's range of motion is currently within functional limits and is at high risk for developing contractures. R2's (January 2024) documentation survey report affirms PROM (Passive Range of Motion) was documented for 15 minutes on 1/1, 1/4, 1/5, 1/7 and 1/8, however, the directions state resident will participate in PROM program for 15 minutes a day and for 6-7 days. On 5/7/24 at 2:26pm, V14 (Nurse Practitioner) stated, He (R2) had spastic movements likely due to refusing dialysis and hypercalcemia. 2. R3's diagnoses include quadriplegia. R3's (11/15/23) POS states discontinue…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-02 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow their policies and procedures to ensure residents received their medications according to the physician's order for 3 (R3, R4, R5) out of 3 residents reviewed for improper nursing care. Findings Include: 1. R3's clinical records show an initial admission date of 4/26/06, with listed diagnoses of Chronic Obstructive Pulmonary Disease (COPD), Gastro-Esophageal Reflux Disease (GERD), and Stage 4 Chronic Kidney Disease. R3's Minimum Data Set (MDS), dated [DATE], shows R4 is cognitively intact. R3's POS (Physician Order Set) with active orders as of 1/28/24 shows the following physician orders: Omeprazole 20 MG by mouth for GERD, Advair Diskus inhaler for COPD, and Bacitracin-Polymixin ointment to both eyes. R3's MAR shows that these medications were not signed off as administered to R3 on 1/9/24 at 6:00 AM. On 1/28/24 at 10:18 AM, V12 (Licensed Practical Nurse) stated a couple of weeks ago, R3 complained R3 did not receive R3's 6:00 AM medications.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-18 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation , interview, and record review, the facility failed to provide comfortable and safe temperature levels on 2 of 4 resident floors in resident occupied areas. (1st and 4th floors). This had an affect on the comfort of 8 residents (R1,R2,R3,R4,R5,R6,R7,R8) in a sample of 8 . Findings include: The following temperatures were taken with facility thermometer on 1/17/24 between 10 am and 12:30 pm with V2 (Maintenance Director) . R1's room- 59 degrees Fahrenheit R6's room- 65 degrees Fahrenheit 4th floor day room- 48.4 degrees Fahrenheit. This room was occupied by R1 , R3 , R4, and R5 during observation. No staff were present in room . 1st floor physical therapy room- 53 degrees Fahrenheit. No staff were present in the room at this time. R7's room- 63 degrees Fahrenheit R8's room- 64 degrees Fahrenheit R2's room- 53 degrees Fahrenheit On 1/17/24 at 10:00 am, R1 was observed with just a hospital gown on in front of TV on 4th floor day room. R1 stated, I'm cold. Its too cold in here. No staff were present in room. On 1/17/24 at 10:46 am, R2 stated, The heat is not working…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation , interview and document review, the facility failed to ensure each resident receives adequate supervision to prevent accidents in 4 ( R1,R3,R4 and R5 ) of 8 residents included in the sample. Findings include : The following temperatures were taken with facility thermometer on 1/17/24 between 10 am and 12:30 pm, with V2 (Maintenance Director) . R1's room- 59 degrees Fahrenheit R6's room- 65 degrees Fahrenheit 4th floor day room- 48.4 degrees Fahrenheit. This room was occupied by R1 , R3 , R4, and R5 during observation. No staff were present in room . 1st floor physical therapy room- 53 degrees Fahrenheit. No staff were present in the room at this time. R7's room- 63 degrees Fahrenheit R8's room- 64 degrees Fahrenheit R2's room- 53 degrees Fahrenheit On 1/17/24 at 10 am, R1 was observed with just a hospital gown on in front of TV on 4th floor day room . R1 stated, I'm cold. Its too cold in here. No staff was present in the room. The room temperature was 48.4 degrees . Residents R3, R4, R5 and were also in the room and responded per interviews. No staff were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-05 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide needed care or services and failed to establish plan of care to ensure a midline catheter was removed or discontinued that was not in used from 10/5/23 to 12/7/23 for 1 (R2) resident, in a sample of 3 residents reviewed for improper nursing care. The findings include: R2's electronic heath record (EHR) documented admission date of 7/18/2023, with diagnoses not limited to Respiratory failure, Encounter for attention to tracheostomy, Dysphagia, Encounter for attention to gastrostomy, Cognitive social or emotional deficit following nontraumatic intracerebral hemorrhage, Other encephalopathy, Kidney disease stage 4 (severe), Chronic diastolic (congestive) heart failure, Hypertensive heart and chronic kidney disease with heart failure and stage 1 through stage 4 chronic kidney disease, Epilepsy, unspecified, not intractable, without status epilepticus, Unspecified abnormalities of gait and mobility, Unsteadiness on feet, Contracture of muscle multiple sites, Abnormal posture, Need for assistance with personal care,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-05 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide treatment or services by not ensuring a splint was applied to maintain range of motion (ROM) and to prevent further contractures to right and left ankle for 1 (R2) resident out of 3 residents reviewed for improper nursing care. The findings include: R2's electronic heath record (EHR) documented admission date of 7/18/2023, with diagnoses not limited to Respiratory failure, Encounter for attention to tracheostomy, Dysphagia, Encounter for attention to gastrostomy, Cognitive social or emotional deficit following nontraumatic intracerebral hemorrhage, Other encephalopathy, Kidney disease stage 4 (severe), Chronic diastolic (congestive) heart failure, Hypertensive heart and chronic kidney disease with heart failure and stage 1 through stage 4 chronic kidney disease, Epilepsy, unspecified, not intractable, without status epilepticus, Unspecified abnormalities of gait and mobility, Unsteadiness on feet, Contracture of muscle multiple sites, Abnormal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-05 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow the policy on preventive maintenance and inspection of a resident's room, with baseboard that has screws that are unsafe for 1 out of 1 resident (R5) reviewed for physical environment safety. Findings include: On 1/2/2024 at 1:57 pm, R5's room on the wall near the head of the bed, the baseboard was detached from the wall, and had screws attached and pointing upwards. In the hallway, V59 (Maintenance Staff) was informed and went to inside R5's room. Upon seeing the baseboard, V59 stated he saw the baseboard earlier this morning, and was planning to get rid of it and just paint it. V59 stated he should have taken it immediately, because any person can step on the screw. As random rooms were checked, a single room was seen with detached baseboard without a screw. On 1/3/2024 at 3:15 pm, V27 (Maintenance Supervisor) stated baseboard with screws that may be stepped on needs to be removed immediately. Staff should inform maintenance about the baseboard if they observe. V27 stated it is his responsibility to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-15 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to thoroughly investigate allegations of abuse for two of two residents (R1, R2) reviewed for abuse. Findings include: Facility's final incident report, date 10/24/2023 documents: On 10/17/2023 at approximately 3:30 PM, it was reported to the administrator that a CNA was rude to these residents (R1, R2) during care. (V4-Former Certified Nursing Assistant) alleged perpetrator declined comment. (R2) said (V4) told me to shut up. (R1) said when (V4) was providing care to me, she was not nice. Social Service Designee (V12-Director of Social Service) said (R2) and (R1) reported to me that the CNA was being discourteous and rude to them when she was providing them care. I reported it to the administrator. I did not witness the event. Based on the investigation, the CNA was suspended from the facility and then terminated from employment for discourteous behavior to residents. No other residents or staff interviews were documented in the incident report. On 11/7/2023 at 11:11 AM, 12:03 PM, and 2:16 PM, V3 (LPN-Licensed Practical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-27 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow their policy to ensure diagnostic tests were performed, and to assure test results are reported to the physician so that prompt, appropriate action may be taken if indicated for the resident's care. This failure affected 1 (R1) of 3 residents reviewed for improper nursing care. The findings include: R1's health record documented admission date of 9/22/2023, with diagnoses not limited to Hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side, Dysphagia oropharyngeal phase, Dysarthria and anarthria, Difficulty in walking, Unsteadiness on feet, Other lack of coordination, Weakness, Major depressive disorder, Insomnia, Pericardial effusion, Hypertensive heart disease without heart failure, Hypothyroidism, Hyperlipidemia, Anemia in other chronic diseases classified elsewhere, Vitamin d deficiency, History of falling, Tobacco use, and Adult failure to thrive. R1 was discharged to facility on 10/19/23. MDS (Minimum Data Set), dated 9/28/23, showed R1's cognition was moderately impaired,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-12 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the Low Air Loss Mattress was set based on the resident' weight, and failed to ensure the Low Air Loss Mattress was set on appropriate mode. These failures affected 1 (R13) resident reviewed for pressure ulcer/injury prevention and treatment in the total sample of 16 residents. Findings include: R13's admission Record documented R13's diagnoses include but not limited to chronic respiratory failure, attention for tracheostomy, attention to gastrostomy, need for assistance with personal care, attention to ileostomy. R13's (Printout Date: 10/11/2023) Patient Risk Assessment documented, Braden Score: 14. (Moderate Risk) (At moderate risk for acquiring pressure wounds). Date Assessed: 10/09/2023. Preventive Interventions - Recommendations. Use pressure redistribution surface bed if bed or chair bound. R13's (07/17/2023) Minimum Data Set documented, Section C. Cognitive Patterns. C0500. BIMS (Brief Interview for Mental Status) Summary Score: 06., indicating R13's mental status as severely impaired. Section…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-11 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow policy for incontinence care by not checking and providing proper incontinence care at least every 2 hours. This failure applies to one (R1) of 3 residents reviewed for improper nursing care. The findings include: R1 admission date was on 11/5/2022 with diagnoses not limited to Acute respiratory failure with hypoxia, Encounter for attention to tracheostomy, Dysphagia oropharyngeal phase, Encounter for attention to gastrostomy, Type 2 diabetes mellitus, Chronic embolism and thrombosis of deep veins of bilateral upper extremities, Other symptoms and signs involving cognitive functions following other non-traumatic intracranial hemorrhage, Hypertensive heart disease with heart failure, Conjunctival hemorrhage left eye, Diastolic congestive heart failure, Hidradenitis suppurativa, Other psychoactive substance abuse, Cyst of kidney. On 8/8/23 At 12:12 pm R1 was observed lying in bed, alert and responsive, non-verbal but able to make…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-11 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to follow their policy and procedure to notify the physician for a resident who was having an acute change in condition. This failure affected 1 (R4) of 3 residents reviewed for improper nursing care. Findings Include: R4's clinical records indicate diagnoses not limited to paraplegia, chronic kidney disease stage 4, unspecified atrial fibrillation, and neuromuscular dysfunction of bladder. R4's Minimum Data Set (MDS) dated [DATE] shows R4 was cognitively intact. R4's progress notes dated 6/29/23 at 10:49 PM written by V4 (Licensed Practical Nurse) reads, The patient has blood in his foley catheter and was lethargic. Foley catheter was removed and vitals was taken, midline was ordered and put in with NS bolus 500. [Private] ambulance was called to pick him up to [Acute] hospital at 8:45pm but were not here at the close of shift. Endorsed to the next nurse. This note does not document if the physician was notified regarding R4's change in condition. R4's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-07-21 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to a.) ensure food items were properly labeled, dated, and stored, b.) clean walk-in refrigerator ceiling, c.) allow service ware equipment to air dry before using. These deficient practices have the potential to affect all 130 residents receiving food prepared in the facility's kitchen. Findings include: On 07/18/23 at 9:20 AM, during initial kitchen tour, V7 (Food Service Director) stated all food items should be labeled and dated with a delivery date, an open date, and an expiration date. On 07/18/23 at 9:28 AM, observed spots of gray and black fuzzy material covering the ceiling of the walk-in refrigerator extending from the refrigerator fans toward the door. V7 stated the material looked like dust and wiped V7's hand across the ceiling surface as the material rubbed onto V7's fingers. V7 stated the material should not be there because it could fall onto the food in the walk-in refrigerator especially the ready to eat items such as fruits and vegetables. On 07/18/23 at 9:30 AM, observed the following items in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-07-21 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow call light policy to ensure call light is within easy accessibility to the resident at the bedside. This failure affected 6 (R34, R86, R130, R148, R156, R161) residents reviewed for accommodation of needs in a total sample of 38 residents. The findings include: R34's health record documented admission date of 10/31/18 with diagnoses not limited to Unspecified dementia without behavioral disturbance, Type 2 diabetes mellitus, Chronic kidney disease, Chronic obstructive pulmonary disease, Anxiety disorder, Gastro-esophageal reflux disease, Iron deficiency anemia, Major depressive disorder, Generalized atherosclerosis, Essential hypertension, Hyperlipidemia, Encounter for attention of ileostomy. R86's health record documented admission date of 10/23/20 with diagnoses not limited to Respiratory failure, Encounter for attention to tracheostomy, Dysphagia oropharyngeal phase, Morbid obesity, Type 2 diabetes mellitus, Chronic obstructive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-07-21 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow user manual operating instructions to maintain appropriate setting of low air loss mattress for 9 (R12, R30, R64, R70, R105, R123, R137, R173, R223) residents. This failure affected 9 (R12, R30, R64, R70, R105, R123, R137, R173, R223) residents reviewed for pressure ulcer in a total sample of 38. The findings include: R12's health record documented admission date of 1/12/21 with diagnoses not limited to Acute respiratory failure, Encounter for attention to tracheostomy, Dependence on respirator / ventilator status, Encounter for attention to gastrostomy, Dysphagia oropharyngeal phase, Type 2 diabetes mellitus, Epilepsy, Schizoaffective disorder, Glaucoma, Encephalopathy, Hypertensive heart disease without heart failure, Anemia in chronic diseases, Vitamin D deficiency. R30's health record documented admission date of 9/16/22 with diagnoses not limited to Acute and chronic respiratory failure with hypoxia and hypercapnia, Encounter…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-07-21 · tag F0693 — failed to provide proper feeding-tube care — pattern
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed a.) to provide G (Gastrostomy) -Tube care and G-tube dressing changes as ordered for four (R116, R118, R120, R173) residents, b.) follow the gastrostomy tube feeding policy to follow physician's order for the type of formula administered for three residents (R12, R118, R372) residents, c.) label G-tube feeding formula containers for two (R118, R159) residents and d.) follow the enteral feeding administration physician orders for one (R116) resident. This failure has the potential to affect seven (R12, R116, R118, R120, R159, R173, R372) out of eleven (R123 R151, R160, R226) residents reviewed for tube feeding in a total sample of 38. Findings Include: R116 has diagnosis not limited to Pressure Ulcer of Sacral Region, Stage 4, Gastrostomy, Diarrhea, Lack of Coordination, Gastro-Esophageal Reflux Disease, Obstructive and Reflux Uropathy, Anemia and Retention of Urine. R116 MDS (Minimum Data Set) BIMS (Brief Interview for Mental Status) score is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-07-21 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to follow facility policy and procedure for labeling, dating, and changing oxygen and respiratory care equipment for four residents (R25, R73, R92, R100) and failed to develop care plan for R92's oxygen use in a total sample of 38 residents reviewed. Findings Include: On 07/18/23 at 11:35 AM, observed R100 lying in bed with nebulizer mask sitting on top of bed side table with tubing attached. Nebulizer mask and tubing was not in a bag or container and no bag or container was seen near or around R100's bed or table. The Nebulizer mask and tubing was not observed to be dated. Also, observed oxygen concentrator next to R100's bed with a humidifier bottle filled with water in it dated 09/19/22. On 07/18/23 at 11:46 AM, V5 (Licensed Practical Nurse) observed the nebulizer mask and tubing on R100's bed side table and stated R100 received a nebulizer treatment early in the morning. V5 stated the nebulizer mask and tubing should be placed in a plastic bag to prevent any contamination. V5 stated the tubing for the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-07-21 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to (a) double-lock controlled substances, (b) discard expired and loose medications, (c) ensure medications remained in their original packaging, (d) ensure only authorized staff had access to the keys for the medication storage areas, (e) label insulins with open dates, and (f) ensure a medication cart was clean to prevent contamination for 2 of 2 medication rooms and 3 of 4 medication carts reviewed for medication storage and labeling. Findings include: On [DATE] at 11:24 AM, checked the second floor's medication room with V4 (Nurse). The medication fridge in the room did not have a lock. A list of controlled substances in the fridge were: R66's Lorazepam, R85's Dronabinol, R31's Hydromorphone and Lorazepam, and R172's Lorazepam. Surveyor and V4 left the medication room at 11:33 AM, V4 did not lock the fridge. Reviewed the second floor's medication cart with V4. The second large drawer in the medication cart had R35's Amiodarone 100 MG…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-07-21 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to practice proper hand hygiene during medication administration for R140 and during wound care treatment for R2 and failed to follow their policy and procedure to ensure proper personal protective equipment (PPE) were used during high contact resident care activities for 4 (R2, R116, R118, R120, R151) of 8 residents reviewed for infection control and prevention in a total sample of 38. Findings Include: On 7/18/23 at 11:39 AM, V10 (Treatment Nurse) was about to perform wound care treatment for R2. R2's door has a signage indicating R2 is on an Enhanced Barrier Precaution. The following was observed during R2's wound care observation: V10 was not wearing gown and with her gloves on entered R2's room to start wound care treatment. While wearing gloves, V10 removed the old wound dressing on R2's left foot and cleaned the wound. V10 removed V10's gloves, applied new gloves, and applied a clean wound dressing to R2's left foot. V10 removed V10's gloves, went to get skin treatment solution from the treatment cart,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-07-21 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record reviews, the facility failed to provide eligible residents and/or resident representatives education regarding the benefits and potential side effects of all available pneumococcal and influenza vaccinations and assess eligibility and offer pneumococcal vaccination to five (R2, R67, R70, R85, R322) of six residents reviewed for pneumococcal and influenza vaccinations. Findings Include: 1. R2's electronic medical record (EMR) revealed R2 was admitted to the facility on [DATE] and is [AGE] years of age with diagnoses that included but were not limited to: paraplegia, chronic obstructive pulmonary disease, obstructive sleep apnea, and heart failure. R2's current physician orders with active orders as of 7/19/23 revealed Pneumococcal Vaccine Unless Contraindicated. Record in Immunization Tab. R2's EMR revealed no documentation indicating the facility assessed R2's eligibility to receive the pneumococcal vaccination and/or that R2 was provided education related to the pneumococcal and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-07-21 · tag F0887 — pattern
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record reviews, the facility failed to provide education regarding the benefits and risks and potential side effects associated with the COVID-19 vaccine to 4 (R67, R70, R85, R322) of 6 residents reviewed for COVID-19 vaccinations in a total sanple of 38 residents. Findings Include: On 7/18/23 at 3:30 PM, V3 (Infection Preventionist) stated that all COVID-19 vaccines information for the residents, their consents, and education should be in the resident's electronic health record. V3 stated, I don't have anything in paper. V3 stated that V3 has an immunization log that V3 just initiated since V3 started in February of this year as the Infection Preventionist, but V3 does not have any of the residents' COVID-19 vaccination consents and education provided. On 7/19/23 at 9:34 AM, R67, R70, R85, and R322's electronic health records (EHR) were reviewed. No documentations were found regarding these residents' COVID-19 vaccination status, no consents found, and there were no documentations found if education regarding the benefits and risks and potential side effects…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-07-21 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure a resident's dignity was maintained by not providing privacy during incontinence care for one resident (R151) reviewed for dignity in a total sample of 38 residents. Findings include: On 07/18/23 at 2:35 PM, during the facility tour V18 (Certified Nursing Assistant) was observed from the doorway providing incontinence care for R151 with R151's door open and no privacy curtain used. On 07/18/23 at 2:40 PM, V18 stated that when V18 does continence care the privacy curtain and the door should be closed. V18 stated R151 does not have a privacy curtain in R151's room and I should have closed the door to provide privacy for the resident. On 07/18/23 at 3:07 PM, observed R151's privacy curtain in place and pushed into the corner. On 07/19/23 at 4:38 PM, V2 (Director of Nursing) stated incontinence care should be provided with the door closed or the curtain pulled around the resident. V2 state the purpose of these actions is to maintain the resident's privacy and dignity. On 07/20/23 at 2:35 PM, R151 stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-21 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assess the resident's bilateral hand mittens restraint at least quarterly to determine if restraint is still appropriate and warranted, failed to follow physician's order to release restraint at least every two hours (for meals) for 1 (R85) of 1 resident reviewed for restraints in a total sample of 38 residents. Findings Include: On 7/18/23 at 10:28 AM, R85 was quietly sleeping in bed noted with bilateral hands mittens. At 10:31 AM, V4 (Licensed Practical Nurse) stated that R85 was applied with the mittens for both hands because R85 has behaviors of pulling R85's dialysis catheter. At 12:44 PM, V12 (Certified Nursing Assistant) was feeding R85 in R85's room. R85 was calm and cooperative. R85 was noted still wearing mittens to both hands. On 7/19/23 at 12:01 PM, V24 (MDS/Care Plan Coordinator) stated that the restraint assessment is done by the restorative nurse. V24 stated that restraint assessment should be done quarterly, annually, with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-21 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to follow standards of practice for medication administration for 1 (R136) out of 4 residents reviewed during medication pass. Findings include: On 07/19/2023 at 8:33 AM, V21 (Nurse) stated [V21] will prepare medications for R136. V21 placed R136's blister packs on top of the medication cart. V21 also pulled multiple house stock medications and placed them on top of the mediation cart. V21 stated they were all R136's morning medications. V21 prepared the medications in a medication cup. One of the house stock medications included a Multivital tablet (Multiple Vitamins-Minerals). On 07/19/2023 at 8:40 AM, V21 asked if R136 was in pain. R136 stated pain was ten out of ten (severe pain) to lower back and right hip. R136 requested Tramadol for the pain. V21 returned to the medication cart in the hallway. V21 pulled R136's Tramadol 50mg (milligram) blister pack from the narcotic bin. V21 popped one tablet into the medicine cup. R136 took the medication at 8:53 AM. Reviewed R136's July Medication Administration…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-07-21 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to ensure an accurate controlled substance record for a resident (R85) in 1 out of 4 medication carts reviewed. Findings include: On 07/18/2023 at 11:24 AM, reviewed second floor's controlled medication count with V4 (Nurse). R85 had one capsule of Dronabinol 2.5 MG (milligram) left. R85's corresponding Controlled Drug Receipt/Record/Disposition Form documents in part there should be zero left with the last administration from 07/13/2023 at 9:00 AM. V4 stated the medication should be empty already and was not sure how the miscount happened. R85's Controlled Drug Receipt/Record/Disposition Form for Dronabinol documents in part: Every dose must be accounted for and requires charting on the Medication Administration Record.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-21 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to follow policy for psychotropic medication: 1. Failed to obtain consent of psychotropic medication use for 1 (R161) resident. 2. Failed to ensure that care plan is develop with suitable goals and approaches related to use of psychotropic drug for 1 (R161) resident. 3. Failed to ensure that residents who use psychotropic medication shall receive gradual dose reductions for 2 (R64 and R161) residents. 4. Failed to ensure that as needed (PRN) antianxiety medication shall not be use used beyond 14 days for 1 (R161) resident. These failures affected 2 (R64 and R161) of 2 residents reviewed for unnecessary medications in a sample of 38. The findings include: R64's health record documented admission date of 3/13/23 with diagnoses not limited to Acute respiratory failure with hypoxia, Encounter for attention to tracheostomy, Dependence on respirator / ventilator status, Encounter for attention to gastrostomy, Dysphagia oropharyngeal phase, Contracture of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-21 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to ensure that their medication error rate was less than five percent for 2 (R43, R136) of 4 residents observed during medication pass. Three errors during 27 opportunities for errors during medication pass. This resulted in a medication error rate of 11.11 percent. Findings include: On 07/19/2023 at 8:33 AM, V21 (Nurse) stated [V21] will prepare medications for R136. V21 placed R136's blister packs on top of the medication cart. V21 also pulled multiple house stock medications and placed them on top of the mediation cart. V21 stated they were all R136's morning medications. V21 prepared the medications in a medication cup. One of the house stock medications included a Multivital tablet (Multiple Vitamins-Minerals). Surveyor asked if V21 placed one in the medication cup. V21 stated no and proceeded to put one in the medication cup. On 07/19/2023 at 8:40 AM, V21 asked if R136 was in pain. R136 stated pain was ten out of ten (severe pain) to lower back and right hip. R136 requested Tramadol for the pain. V21…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-07-21 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to ensure that a resident (R136) was free of any significant medication error for 1 of 4 residents reviewed during medication pass. Findings include: On 07/19/2023 at 8:33 AM, V21 (Nurse) stated [V21] will prepare medications for R136. At 8:40 AM, V21 asked if R136 was in pain. R136 stated pain was ten out of ten (severe pain) to lower back and right hip. R136 requested Tramadol for the pain. V21 returned to the medication cart in the hallway. V21 pulled R136's Tramadol 50mg (milligram) blister pack from the narcotic bin. V21 popped one tablet into the medicine cup. V21 documented in the 'Controlled Drug Receipt/Record/Disposition Form' for R136's Tramadol that [V21] removed one tablet on 07/19/2023 at 8:52 AM. R136 took the medication at 8:53 AM. Reviewed R136's July Medication Administration Record (MAR) at 12:15 PM. It did not document in part an order for Tramadol. Reviewed R136's active physician orders at 12:17 PM. R136 did not have an order for Tramadol. Reviewed R136's discontinued physician orders at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-21 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to follow the pureed menu spreadsheets for three residents (R40, R48, R166) out of 17 residents receiving a pureed diet consistency in a total sample of 38 residents. Findings Include: On 07/19/23 between 9:07-9:45 AM, observed V19 (Head Cook) prepare pureed food items for lunch. V19 did not prepare pureed dinner roll. On 07/19/23 at 9:47 AM, V7 (Food Service Director) stated the pureed diets get the same food items as the residents on regular consistency diets except they receive those items in pureed form. On 07/19/23 at 11:19 AM, during lunch tray line service observed pureed diets being served pureed pork, pureed Cheesy Hashbrown Casserole, pureed baked beans, and pureed lemon pie. There was no pureed dinner roll prepared or served. Mechanical soft and regular diet consistency diets received pulled pork, Cheese Hashbrown Casserole, baked beans, dinner roll with margarine and lemon pie. On 07/19/23 at 11:47 AM and 12:01 PM, observed R40, R48, and R166 receive for lunch pureed pork, pureed Cheesy Hashbrown…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-07-21 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to ensure accurate medical records for 1 (R136) resident out of a total sample of 38 residents. Findings include: On 07/19/23 at 8:33 AM, V21 (Nurse) stated [V21] will prepare to administer morning medications to R136. While preparing the medications, V21 stated [V21] was not sure if R136 was due to get any Novolog injection because V21 did not know R136's blood sugar. V21 stated the night nurse did not document it from the morning and it did not cross over to the electronic Medication Administration Record (MAR). V21 stated [V21] will ask R136 because R136 is alert and oriented and usually writes down medical information. At 08:40 AM, V21 asked R136 if the night nurse took R136's blood sugar in the morning. R136 stated [R136] thinks so but was not too sure due to R136 being groggy from just waking up. At around 9:00 AM, V21 stated [V21] was complete with medication administration. V21 stated could not administer Novolog because [V21] was not sure what R136's blood sugar was and V21 already ate breakfast. At…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$194,990 in federal fines across 3 penalties. 3 Medicare payment denials on record.

  • $76,792 — penalty dated 2025-04-11
  • $73,938 — penalty dated 2024-05-16
  • $44,260 — penalty dated 2024-01-05
  • Medicare payment denial — starting 2025-05-20 for 31 days
  • Medicare payment denial — starting 2024-06-15 for 4 days
  • Medicare payment denial — starting 2024-02-01 for 2 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to ELEVATE CARE — 14 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.4-1.4 vs chain
Health inspection 2 of 52.5-0.5 vs chain
Staffing 1 of 52.1-1.1 vs chain
Quality measures 3 of 53.6-0.6 vs chain
The other 13 homes this chain runs (chain average 2.4★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
ATIED ASSOCIATES LLCOrganizationDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 12/01/2019
DAVID A BERKOWITZ DELTA TRUSTOrganizationDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 02/18/2026
EC EQUITIES, LLCOrganizationDIRECT OWNERSHIP INTERESTsince 12/01/2019
KEYSTONE HOLDING GROUP II LLCOrganizationDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 02/18/2026
MEIR MEYSTEL REVOCABLE TRUSTOrganizationDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 02/18/2026
YOSEF MEYSTEL DELTA TRUSTOrganizationDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 12/01/2019
MEYSTEL, MEIRIndividualDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/01/2019
MEYSTEL, MOSHEIndividualDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/18/2026
PANCER, AARONIndividualDIRECT OWNERSHIP INTERESTsince 02/18/2026
FRANK, CRAIGIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/01/2019
RODRIGUEZ, CHRISTINAIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/01/2019
ELEVATE CARE INCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/01/2019
ANDREWS, AMANDAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/01/2019
BIRN, PHILLIPIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/01/2019
GAZIANO, DOMINICIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/01/2019
SPECTOR, JENNIFERIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/01/2019
TUROFSKY, STEVENIndividualOPERATIONAL/MANAGERIAL CONTROLsince 01/01/2021
WILHELM, NAFTALIIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/01/2019
BERKOWITZ, DAVIDIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 03/12/2026
MEYSTEL, YOSEFIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 03/12/2026
2451 W TOUHY, LLCOrganizationADP OF THE SNFsince 04/08/2025
CURIS SERVICES LLCOrganizationADP OF THE SNFsince 12/01/2019
ELEVATE CARE CONSULTING LLCOrganizationADP OF THE SNFsince 12/01/2019

CMS files one row per role, so the 42 rows in the source record cover these 23 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

10 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$22.4M
Net patient revenuemost recent cost report
-19.3%
Operating marginrevenue minus expenses
$3.8M
Related-party expense14% of expenses
Who pays — share of resident-days
Medicaid 14%Medicare 5%Other / private 81%

This home reported $3.8M paid to related parties — landlords or management companies under common ownership — equal to about 14% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$430per resident / day
operating cost
$13,084per month
≈ monthly operating cost
$361per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.

Typical monthly cost in Illinois
$8,304/mo
Nursing home (semi-private)
$9,216/mo
Nursing home (private)
$6,219/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145484. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-16, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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