Elevate Care South Holland
16300 Wausau Street, South Holland, IL 60473 · For profit - Individual · 171 certified beds · (708) 596-5500 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- it has an abuse, neglect, or exploitation citation (F0600), cited Mar 2025
- inspectors cited 2 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (46) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $240,240 in federal fines (most recent 2026-01-23)
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 7.8% | 13.4% | 15.4% | better |
| Long-stay residents who lose too much weight | 10.4% | 6.3% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.2% | 0.9% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 1.8% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 93.0% | 54.2% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 2.0% | 3.1% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 10.1% | 14.3% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 11.9% | 18.3% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 88.1% | 91.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 8.9% | 4.8% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 28.5% | 20.6% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 10.7% | 21.7% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 2.5% | 2.2% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 51.9% | 63.1% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 29.4% | 26.1% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 10.3% | 13.9% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.10 | 2.02 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 1.60 | 2.22 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
45.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 166 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 35.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 56 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.27 therapist hours per resident per day in 2026Q1 — more than 40% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 16% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 45.0%CMS range 35.4–55.0 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.4%CMS range 7.8–13.9 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 35.7% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 50.0% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 32.1% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 88.2% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 95.2% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.8% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.7% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.8%CMS range 4.0–10.6 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.07 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 171 beds and averages 124.9 residents a day — about 73% occupied, or roughly 46 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.24 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.45 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.77 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.72 hrs/resident/day on weekends vs 3.45 on weekdays — 21% thinner on weekends — a notable drop. RN hours go from 0.50 to 0.34 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 50% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
46 citations, most serious first. The 20 most serious are shown; the remaining 26 are one tap away and print in full.
- Immediate jeopardy · Jcited before2024-07-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Deficiencies at this level require more than one Deficient Practice Statement. A. Based on interview and record review, the facility failed to follow their practice and provide a staff escort to an appointment for a resident R1 diagnosed with dementia, BIMS (Brief Interview for Mental Status) score of 5, identified not capable of unsupervised outside pass privileges. R1 was dropped off by transportation company on 5/8/24 at approximately 2:00pm, unknown drop off point. R1 was later found by family in streets trying to self-propel over a curb ramp approximately 3:30pm. This affects 1 of 1 resident (R1) reviewed for supervision. The Immediate Jeopardy which began on 05/08/2024 when R1 was dropped off at around 2:00pm at an outpatient appointment alone, without a staff escort, and later found in the community approximately 1.5 hours later by his daughter in the streets. V3 (Administrator) was notified of the Immediate Jeopardy on 07/09/2024 at 1:44 pm. The surveyor confirmed by observation, interview, and record review that the Immediate Jeopardy was removed on 07/09/24 but…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2023-09-05 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow their Emergency Care policy and procedure by not immediately calling 911 for residents identified to be in need of emergency medical assistance. This failure applied to two (R9, R12) of two residents reviewed for emergency services, and resulted in R9 noted to be experiencing symptoms of a stroke for over an hour before being transferred to the hospital; R12 experienced acute respiratory distress for over 40 minutes before 911 was called. The Immediate Jeopardy began on 7/4/23 when the facility failed to immediately call 911 for R9, who was experiencing symptoms of a stroke. V1 (Administrator) was notified of the Immediate Jeopardy on 8/31/23 at 11:07AM. The survey team verified by observations, interviews, and record review, that the Immediate Jeopardy was removed on 9/5/23, but noncompliance remains at Level Two because additional time is needed to evaluate the effectiveness of the interventions implemented. Findings include: 1. R9 is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-03-26 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to protect a resident's (R1) right to be free from physical abuse from an employee for one (R1) of four residents reviewed for abuse in a sample of four. This failure resulted in R1, who is severely cognitively impaired, being physically assaulted by an employee and experiencing pain. R1, as a reasonable person would not expect to be harmed in their own home or health care facility, causing them to feel fear, anxiety, and anger. Findings include: R1 is a [AGE] year-old female admitted to the facility on [DATE] with diagnosis including but not limited to Unspecified Dementia, Unspecified Severity, With Other Behavioral Disturbance; Other Seizures; Essential (Primary) Hypertension; Insomnia, Unspecified; Anxiety Disorder, Unspecified; and Mild Hyperemesis Gravidarum. According to R1's MDS (Minimum Data Set) assessment dated [DATE] under section C, R1 has BIMS (Brief Interview of Mental Status) score of 3 indicating severe cognitive impairment. R1's memory…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-03-05 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to transfer one resident to the hospital after a new onset of pain and abnormal x-ray results for an acute fracture. This affected one of three residents (R2) reviewed for radiology results, and nursing assessments. This failure resulted in R2 having increased pain and a 5 day delay in sending R2 to the local hospital for treatment. Findings Include: R2 has diagnoses of Osteoarthritis, Syncope Episode, Radiculopathy, Raynaud's syndrome and a fall with Right hip fracture. Physiatry Progress noted dated 2/7/25 documents: Service date: 2/6/2025 documents: The patient (R2) was seen and examined today. Received R2 today up in the bed with complaints of pain to her right hip. Tenderness to touch. This is an old right hip surgery. R2 reporting new-onset pain. R2 has limited range of motion to that right leg with pain. R2 was amenable to an x-ray to the right hip. Assessment: Recent right hip fracture/fracture care. Right leg contracture. New-onset right hip pain. X-ray PA and lateral pending. Radiology results report dated 2/7/25…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-03-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a safe enviroment while providing direct incontinence care. This affected one of three residents (R8) reviewed for saftey while providing care. This resulted in R8 losing his balance and falling to the floor and sustaining a left hip fracture requiring surgical intervention. Findings Include: R8 has diagnoses of Alzheimer's Disease, Syncope And Collapse, Hypertension, Dementia without Behavioral Disturbance and Anxiety, Lack Of Coordination, Difficulty In Walking, Weakness and Cognitive Communication Deficit. Minimal data set section C (cognitive pattern) dated 1/16/25 documents a score of three which indicated severe cognitive impaired. Section GG (functional abilities) documents: R8 requires supervision or touching assistance-helper provides verbal cues and/or touching/steadying and/or contact guard assistance as resident completes activity. Assistance may be provided throughout the activity or intermittently with toileting hygiene and walk…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2025-03-05 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to have pain medication available Hydrocodone-acetaminophen PRN (as necessary). This affected one of three residents (R6) reviewed for pain. This resulted in R6 being without pain medication and stated she was in extreme pain for about 1 day. R6 was status post laminectomy. Findings Include: R6 has a diagnosis of Spinal stenosis, lumber region with neurogenic claudication, lumbago with left side sciatica and Osteoarthritis. Brief interview for mental status dated 1/21/25 documents a score of 15 which indicates cognitively intact. Nursing note dated 1/16/25 documents: resident (R6) was admitted post lumber laminectomy (surgery to ease pressure on the spinal cord and nerves of the lower spine). On 2/28/25 at 10:32AM, R6 who was assessed to be alert and oriented to person, place and time said, she was admitted after having back surgery. R6 said, she was in extreme pain for two or three days with no relief from the pain patch and muscle relaxer. R6 said, the nurse failed to refill her Hydrocodone-acetaminophen when there was only…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-11-07 · tag F0777 — isolatedProvide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow their physician notification of laboratory/radiology/diagnostic results policy by not notifying the physician/nurse practitioner of a sacral wound culture results indicating high amount of bacteria (greater than 100,000 pseudomonas aeruginosa) for one resident (R2) who had a stage three sacral pressure ulcer. This affected one of three (R2) residents reviewed for notification of an abnormal lab result. This failure resulted in R1 not receiving any antibiotic treatments and being hospitalized two weeks later with a diagnosis of sacral osteomyelitis. Findings include: R2 was admitted to the facility on [DATE] with a diagnosis of sepsis, pressure ulcer of sacral region stage three, quadriplegia, anemia, muscle wasting and adult failure to thrive. R2's wound assessment dated [DATE] by V14 (Wound NP/Nurse Practitioner) documents: pressure injury stage three to coccyx measuring 5 centimeters (CM) length x 4CM width x 0.1cm depth. 60 % granulation and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-04-10 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to perform dressing changes and daily assessments of a wound as ordered for two days, and failed to address a foul odor in the sacral wound for six days. This affected one of three residents (R6) reviewed for pressure sore prevention and treatment. This failure resulted in an abscess/infection forming behind the sacral wound that needed to be surgically drained while hospitalized , and the sacral wound developing a foul odor which was not identified at the facility. Findings Include: R6 is an [AGE] year old with the following diagnosis: urinary tract infection, peripheral vascular disease, hemiplegia of the left and right side following a cerebral infarction, and chronic ischemic heart disease. The Care Plan that is not dated documents R6 has a pressure ulcer at the sacrum that is unstageable related to deconditioned status, impaired mobility, friction/shear risk, and incontinence. Interventions include: evaluate ulcer characteristics, monitor ulcer for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-04-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop an effective plan of care to include monitoring to prevent a dementia resident assessed to be at high risk for falls from falling, and failed to ensure facility staff provided safe bed mobility while providing direct resident care. This affected two of three residents (R1, R2) reviewed for fall prevention and safety. This failure resulted in R1 suffering a right sided pelvic fracture, and resulted in R2 sustaining a laceration to the head that needed to be repaired with Dermabond at the hospital. Findings Include: 1. R1 is an [AGE] year old with the following diagnosis: dementia, encephalopathy, weakness, lack of coordination, heart failure, and chronic kidney disease stage 3. R3 is an [AGE] year old with the following diagnosis: type 2 diabetes and chronic obstructive pulmonary disorder. The Minimum Data Set, dated [DATE], documents a Brief Interview for Mental Status score at 6 (severe cognitive impairment). The Functional Abilities and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Hcited before2023-09-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. R3 is an [AGE] year-old female with a diagnoses history of Atrial Fibrillation, Adult Failure to Thrive, Dementia without Behavioral Disturbance, Weakness, Lack of Coordination, and Abnormalities of Gait and Mobility, who was admitted to the facility 10/01/2022. R3's current care plan, initiated 10/18/2022, documents the resident has a behavior problem; has dementia---and has behavior of reporting falls, however patient is not able to get up by herself with interventions including Anticipate and meet the resident's needs; R3's current care plan, initiated 12/01/2022, documents she is at risk for falls. R3's Quarterly Minimum Data Set Assessment, dated 04/02/2023, documents she requires extensive one person assistance for transfers. R3's progress note, dated 04/30/2023 07:48 AM created by V42 (Registered Nurse), documents, Assigned CNA (Certified Nursing Assistant) reported to this (writer) that while transferring resident from bed to wheelchair, resident started sliding and she lowered her to the floor. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-07 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow policy and procedure; failed to document the administration of medications (controlled substance); and failed to document in a resident's medical record a fall with serious injury in a timely manner. These failures affected one resident (R1) of three residents reviewed for falls.Findings include:R1's face sheet documents and admission date of 3/21/25 and diagnoses that include but are not limited to tracheostomy, artificial opening of urinary tract, malignant neoplasm of abdomen, secondary malignant neoplasm of bladder, retention of urine, urogenital implants, and dysphagia.R1's BIMS (brief interview for mental status) score, dated 4/16/26, is 13 which indicates R1 is cognitively intact.R1 unable to be interviewed due to R1 being hospitalized as of 5/26/26.R1's progress note, dated 5/25/26 at 9:00pm; created date 5/26/26 at 9:16am, (over 12hours after R1's fall occurred) per V6 (Registered Nurse/RN), documents, in part, Pt (R1) noted to be alert x2-3 with confusion noted pt (R1) has hx (history) of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-14 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that staff follow professional standards of practice of carrying out physician orders for one resident (R3) and failed to document resident assessment in medical record for five residents (R2, R3, R4, R5, R6) These failures affected five residents (R2, R3, R4, R5, R6) of six residents reviewed for nursing care, and have the potential to affect all 125 residents at the facility.Findings include:R3 is [AGE] years old and has resided at the facility since 2023, past medical history includes : Alzheimer's disease unspecified, encounter for attention to gastrostomy, adult failure to thrive, hypothyroidism, unspecified convulsion, malignant neoplasm of left kidney except renal pelvis, pressure ulcer of right elbow stage 3, pressure ulcer of sacral region stage 4, fall on same level from sipping, tripping and stumbling, essential primary hypertension etc.On 4/7/2026 at 3:49PM, V19 (Infectious Disease Nurse Practitioner) said that she is familiar with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-14 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that staff provide scheduled shower for residents who were dependent on staff for Activities of Daily Living (ADL) and failed to ensure that skins assessments were completed and documented as ordered. This failure affected five residents (R2-R6) of five residents reviewed for ADL care.Findings include:On 4/6/2026 at 1:50PM R2 was observed in her room, awake, alert and oriented x2 to 3, stated she has been at the facility for about 3 years, the certified nurse assistants (CNAs) do not change her, she does not get out of bed only once in a while when they decide to take to the shower room. R2 said that she does not get her scheduled showers, gets bed bath most of the time but she would like to have showers because she likes water on her.On 4/6/2026 at 2:10PM, V5 and V4 (CNAs) walked into R2's room while the surveyor was talking to the resident, stating that they came to take her for a shower, she is scheduled on Monday and Thursday on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-14 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation interview and record review, the facility failed to provide services to promote wound healing by failing to obtain wound cultures as ordered for one (R3) of three residents reviewed for pressure ulcer. Findings include:R3 is [AGE] years old and has resided at the facility since 2023, past medical history includes: Alzheimer's disease unspecified, encounter for attention to gastrostomy, adult failure to thrive, hypothyroidism, unspecified convulsion, malignant neoplasm of left kidney except renal pelvis, pressure ulcer of right elbow stage 3, pressure ulcer of sacral region stage 4, fall on same level from sipping, tripping and stumbling, essential primary hypertension etc.MDS assessment dated [DATE] coded R3 with a BIMs score of 3, indicating severe cognitive impairment, section gg (functional abilities) of the same assessment documented that R3 is dependent on staff for all ADL care needs, section h (bowel and bladder) stated that R3 is frequently incontinent of bowel. From 4/6/2026 to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to provide individualized fall interventions for one resident (R1) out of three residents reviewed for falls. R1 was assessed as a high risk for falls upon admission, fell out of bed twice in one week, was found to be unresponsive after the second fall, code blue was called, resident was revived and sent to local hospital for further management.Findings include:R1 is [AGE] years old admitted to the facility on [DATE], face sheet listed the following past medical history: chronic respiratory failure, unspecified whether with hypoxia or hypercapnia, encounter to attention to tracheostomy, dependence on respirator/ventilator status, anorexic rain damage, encounter for attention to gastrostomy, anxiety disorder, etc.Fall assessment dated [DATE] documented a score of 71, indicating high risk for fall. Minimum data set (MDS) assessment dated [DATE] section C (cognition) did not have a brief interview for mental status (BIMS) score for R1, section gg…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-23 · tag F0573 — isolatedLet each resident or the resident's legal representative access or purchase copies of all the resident's records.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews the facility failed to provide a resident's medical record to the Power of Attorney (POA)/Healthcare Representative (HCR) in a timely manner after a request was made, for 1 (R11) of 1 resident reviewed for medical records request.Findings include:On 1/22/2026 at 10:50am V5 (Medical Records) stated, I did receive a request in October 2025 from R11's POA. The POA completed an application and submitted Identification. I did need some more documents, and I was unable to reach the POA to inform them of the needed documents. I should have mailed out a certified letter and did not, moving forward I will be sending a certified letter if I'm unable to contact family by phone.On 1/22/2026 at 11:40am V1 (Administrator) said that V5 should have sent a certified letter to the POA for needed documents and moving forward that is the plan.An admission record dated 1/20/2026 indicates R11 had a diagnosis of chronic ischemic heart disease, heart failure renal dialysis, pressure ulcers, a state of Illinois compliant authorization for release of patient information…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-23 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure ongoing revision and updated the resident individualized care plan according to the resident's condition and treatments. This deficiency affects two (R5 and R6) of three residents reviewed for Care plan revision.Findings include:R6 was admitted on [DATE], with diagnoses listed in part but not limited to Alzheimer's disease, Dementia, adult failure to thrive, type 2 diabetes mellitus, chronic ischemic heart disease.Physician active orders: no order for oxygen use.On 1/21/26 at 10:25AM, R6 observed in room laying down, with oxygen in use, at 2L (liters) per nasal cannula, tubing with no label date. On 1/21/26 at 10:44AM, V2 (Director of Nursing) made aware of above findings and said that the oxygen should have a physician's order for administration and tubing should be labeled with date.On 1/21/26 at 1:30PM, V1 (Administrator) made aware of R6 with oxygen in use and no physician order or label on tubing with date, and no care plan for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement fall preventive measures for a resident who is a high fall risk. This deficiency affects one (R5) of three residents reviewed for Fall prevention program.Findings include:R5 is a [AGE] year-old with the following diagnosis :chronic respiratory failure with hypoxia, encounter for attention to tracheostomy, dependence on respiratory ventilator status, encounter for attention to gastrostomy, displaced intertrochanteric fracture of left femur, subsequent encounter for closed fracture with routine healing, essential hypertension, other seizures, anxiety disorder, adjustment disorder with depressed mood, major depressive disorder, generalized edema, pain in left hip, diaphragmatic hernia without obstruction or gangrene, delirium due to known physiological condition.Facility reported incident indicates on 10/21/25 R5 was observed laying on the floor on his left side by facility staff. R5 denied hitting head and level of conscious…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-23 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure that a feeding tube was administered as ordered for one resident (R8) reviewed for tube feedings.Findings include:On 1/20/20/2026 at 12:33pm R8 said I have a tube feeding and I do not want it on when I'm eating, the nurse has not started my tube feeding at all today.On 1/20/2026 at 2:15pm V2 said I expect for all tube feedings to be administered as ordered or the nurse practitioner notified to adjust the feeding to the resident preference.On 1/21/2026 at 10:12am V10 said R8 does refuse his feeding during his meals, I do expect the feeding to be administered when he is not having his meals by mouth. An admission record dated 1/2-0/2026 indicates that R8 has a diagnosis of Chronic Respiratory Failure, tracheostomy, liver transplant, gastrointestinal placement, seizures, an order summary report for Enteral feed order dated 11/15/2025 for Nepro 1.8 rate of 45 milliliter's an hour for 24 hours total volume 1,080 ml. A care plan dated 11/15/2025 intervention to administer tube feeding as ordered.Facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-23 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to follow physician's order for oxygen administration affecting one (R6) of three residents reviewed for oxygen administration. Findings include: R6 was admitted on [DATE], with diagnoses listed in part but not limited to Alzheimer's disease, Dementia, adult failure to thrive, type 2 diabetes mellitus, chronic ischemic heart disease.Physician active orders: no order for oxygen use. On 1/21/26 at 10:25AM, R6 observed in room laying down, with oxygen in use, at 2L per nasal cannula, tubing with no label date.On 1/21/26 at 10:25AM, V3 (Wound Care Coordinator) said that the oxygen tubing should have a label with the date to indicate when it was changed to make sure it is clean and for infection control purposes.On 1/21/26 at 10:44AM, V2 (Director of Nursing) made aware of above findings and said that the oxygen should have a physician's order for administration and tubing should be labeled with date.On 1/21/26 at 1:30PM, V1 (Administrator) made…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 26 citations
- Potential for harm · Dcited before2026-01-23 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure that medications were administered as ordered by a physician, for two (R5 and R8) of two residents reviewed for medication administration.Findings include:On 1/20/2026 at 12:33pm R8 said I have not received my morning medications. The nurse said she would give them to me along with my 12:00 noon medications. Its lunchtime and after 12:30pm and I have not gotten them as of now. On 1/20/2026 at 2:15pm V2(Director of Nursing-DON) said I expect the nurses to follow the physician orders and administer medication as prescribed. On 1/20/2026 at 2:30pm V7(Licensed Practical Nurse-LPN) said she was running late this morning and that she had not had a chance to administer his morning medications, V7 said I understand it should be given an hour before and an hour after our start time and I will notify the nurse practitioner and inform her of the medication being administered late. On 1/21/2026 at 10:12am V10(Nurse Practitioner-NP) said R8's medications…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-23 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement appropriate infection prevention and control practices during wound care observation and oxygen administration. This deficiency affects one (R6) of three residents reviewed for Infection control prevention program. Findings include:R6 was admitted on [DATE], with diagnoses listed in part but not limited to Alzheimer's disease, Dementia, adult failure to thrive, type 2 diabetes mellitus, chronic ischemic heart disease.Active physician order sheet indicated: wound care right buttock-cleanse with ns (Normal Saline), pat dry, cover with hydrocolloid dressing. Wound care sacrum-cleanse with ns/wound cleanser, pat dry, paint betadine, cover with dry dressing every day and prn (as needed). Wound right and left heel-cleanse with ns, pat dry, paint with betadine, cover with dry dressing every day and as needed. Low air loss mattress.On 1/21/26 at 10:20AM, V3 observed during wound care for R6. V3 cleansed sacral wound area and then…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-04 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to follow policy procedures, failed to follow the LALM (Low Air Loss Mattress) manufacturer guidelines, failed to implement care plan interventions, failed to ensure that a LALM (Low Air Loss Mattress) in use was functioning properly, failed to ensure that the LALM was on the correct settings, failed to transcribe wound care orders in the POS (Physician Order Sheets) and TAR (Treatment Administration Record), and/or failed to follow physician orders for three of four residents (R2, R3, R4) reviewed for pressure ulcers.Findings include:On 12/2/25 at 12:43pm, surveyor inquired about requirements for LALM use. V4 (Wound Care Nurse) stated, We (facility) use the low air loss mattress if they're (residents) high risk for wounds depending on their (risk assessment for developing skin integrity impairment) score. The patient can have a flat sheet with a brief or a flat sheet with the pad, it can't be both. R3 was admitted on [DATE] with diagnoses…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-29 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure the ice scoop is stored outside of the ice cooler box for the 2nd floor. This failure has the potential to affect all 45 residents currently residing on the 2nd floor. Findings include: On 04/24/2025 at 10:50AM during observation with V13 (Certified Nursing Assistant), the ice scoop of the cooler box on the 2nd floor was inside the cooler box and no separate container outside the cooler box was noted. On 04/24/2025 at 10:56AM during observation with V11 (Director of Food Services), the ice scoop of the cooler box on the 2nd floor was again inside the cooler box and no separate container outside the cooler box was noted. On 04/24/2025 at 10:50AM during interview with V13, V13 stated that the ice scoop should have a separate container outside the cooler box to place it in and should not be inside the cooler box. On 04/24/2025 at 10:56AM during observation with V11, V11 stated that ice scoops should be placed outside the cooler box in a separate container to prevent contamination of ice. On 04/24/2025 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-05 · tag F0620 — isolatedNot require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review, the facility signed/forged a residents family members name without permission to the admission contract without permission. This affected one of three residents (R1) reviewed medical records. Findings Include: On 2/25/25 at 10:28am, V17 (family) said, V1 forged her name on R1's admission package to take all of her assets. On 2/26/25 at 4:23pm, V7 (admission coordinator) said, he electronically signed R1's family name on the admission contract on the tablet to meet his deadline from corporate. V7 said, he realized it was wrong so he got rid of his signed package. V7 said, a copy was automatically emailed to V17. Police report dated 2/24/25 documents: V17 (R1's emergency contact #1) she is a representative for R1. V17 states she received an admission packet through email from the facility. V17 stated, the packet contained her signature that she did not authorized, nor sign on the paperwork.
- Potential for harm · Dcited before2024-12-13 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to follow their policy in ensuring that a urinary catheter drainage bag was placed in a privacy bag for one (R106) of three residents reviewed for dignity in a sample of 24. Findings include: R106's diagnosis include but not limited to benign prostatic hyperplasia without lower urinary tract symptoms, chronic heart failure, and retention of urine. On 12/10/24 11:44 AM - R106 was observed with V16 (LPN/Licensed Practical Nurse). R106 has a roommate who was lying on bed 1. R106 was lying on bed 2 by the window. R106's urinary catheter drainage bag was not placed in a privacy bag and was in view to anyone that enters the room. On 12/10/2924 at 11:45 AM, V16 said that the CNA (Certified Nurses Assistant) must have placed the drainage bag in view instead of moving it to the window side where it could have been out of view. V16 said that the drainage bag should have been placed in a privacy bag or placed by the window. On 12/11/2024 at 1:30 PM, V2 (Director of Nursing) said that the urinary catheter drainage bag should…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-13 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure enteral (tube) feeding was administered according to physician order. This deficient practice has the potential to affect 1 of 2 residents (R37) reviewed for enteral management and administration in a sample of 24. Findings Include: During facility observation round, on 12/10/2024 at 11:25 AM, R37's tube feeding was hanging but was not connected or turned on as ordered. V9 (Licensed Practical Nurse/LPN) stated the physician order states for the tube feeding to be on at 9AM and feeding should have been turned on. On 12/11/2024 at 10:56 AM, V2 (Director of Nursing/DON) stated tube feeding should have been turned on according to physician's order. Nurses are expected to follow and carry out physician's order. admission Record: Diagnosis Information Encounter for Attention to Gastrostomy Order Summary: Enteral Feed Order every shift Nepro at 55ml (milliliters)/hour via pump x21 hrs/day Off @6am, On @ 9am/TOTAL DAILY: 1,155ml. Care Plan: R7 requires enteral feedings . Interventions: Enteral nutrition per…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-13 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure the oxygen humidifier bottle was labeled with appropriate date. This deficient practice has the potential to affect 1 of 3 residents (R7) reviewed for Oxygen administration and management in a sample of 24. Findings Include: During facility round observation on 12/10/2024 at 11:40 AM, R7 was using oxygen via nasal cannula with the portable concentrator and undated attached humidifier bottle. V14 (Licensed Practical Nurse/LPN) stated humidifier bottle should be labeled with the date so that staff will know when to change it. V14 said he will change the bottle and put the date on it. On 12/11/2024 at 11:00 AM, V2 (Director of Nursing/DON) stated oxygen humidifier bottle should be labeled with the date and changed once a week. admission Record: Diagnosis Information Chronic Obstructive Pulmonary Disease, unspecified; Acute Respiratory Failure with Hypoxia; Anxiety Disorder, unspecified Order Summary Report: Change Oxygen Tubing, Ear Protective Cushions, Humidifier Bottle, and plastic holding bag for oxygen…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-13 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure infection control practices, such as the use of personal protective equipment (PPE), was performed during blood glucose monitoring procedure. This deficient practice has the potential to affect 1 of 10 residents (R37) reviewed for use of PPE in a sample of 24. Findings include: During observation on 12/10/2024 at 11:25 AM, V9 (Licensed Practical Nurse/LPN) entered R7's room, which displayed signage for Enhanced Barrier Precautions (EBP). V9 performed hand hygiene and put her gloves on then proceeded to the room without wearing the required PPE gown. V9 pricked R7's finger to perform blood glucose check, blood was visibly seen. After the procedure, V9 remove her gloves, performed hand hygiene then exited the room. V9 stated in EBP rooms the required PPE are gloves and gown. V9 said PPE gown should have been used while checking blood glucose. On 12/11/2024 at 11:00 AM, V2 (Director of Nursing/DON) stated in EBP rooms, the required PPE are gloves and gown, and hand hygiene should be performed. It is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to monitor and supervise to prevent a resident (R1) from leaving the facility unauthorized who assessed to have supervised pass privileges. This affected one of three residents (R1) reviewed for supervision. This failure resulted in the resident exiting the facility unauthorized on 10/17/24, at 4:45pm via the front lobby entrance without staff intervention and being gone approximately fourteen hours without staff knowledge of whereabouts. Findings Include: R1 was admitted on [DATE] with Right Patella (kneecap), Tibia (shin bone), upper and lower Fibula (long thin bone in lower leg), displaced bimalleolar (ankle) fracture of right lower leg , displaced fracture of seventh cervical vertebra, wedge compression fracture of the first lumbar vertebra, fracture of manubrium (upper wide handle like part of the sternum), multiple fractured ribs, right side, fracture of one left side rib after a motor vehicle collision, history of substance abuse and alcohol use.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-23 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide a nurse on 7am-3pm shift on February 11, 2024, on 2nd floor north side unit to administer medications to the residents. This deficiency affects all 24 residents on the 2nd floor north side unit in the sample of 26 reviewed for sufficient staff. Findings include: On 2/20/21 at 9:30AM, R46 said on 2/11/24, Super bowl Sunday, there was no nurse working on her unit. No nurse administered medication to the residents on 2nd floor north unit for 7-3 shift. R46 is the President of the Resident council in the facility. R46 said she emailed the management of the facility that morning, but no one responded to her. R46 said V8, Medical Records, who was the manager on duty, was aware no nurse was available to administer medications to the residents. On 2/20/24 at 11:24AM, V18, Staffing Coordinator, said she completed the staffing for both nurses and CNAs (Certified Nurse Assistant) for the weekend of 2/10 and 2/11/24 before she left Friday. V18 said on 2nd floor 7-3 shift, there should be 2 nurses and 4 CNAs, 1 nurse and 2 CNAs…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-23 · tag F0760 — failed to prevent significant medication errors — patternEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to administer scheduled medications to residents on 2/11/24 for 7-3 shift. This deficiency affects all six (R10, R46, R58, R76, R80 and R110) residents in the sample of 26 reviewed for Medication Administration. Finding includes: On 2/20/21 at 9:30AM, R46 said on 2/11/24, Super bowl Sunday, there was no nurse working on her unit. No nurse administered medication to the residents on 2nd floor north unit for the 7-3 shift. R46 is the President of the Resident council in the facility. R46 said she emailed the management of the facility that morning, but no one responded to her. R46 said she also notified IDPH (Illinois Department of Public Health). R46 said V8, Medical Records, who was the manager on duty, was aware no nurse was available to administer medications to the residents. On 2/20/24 at 11:50AM, Review of Medication Administration Record (MAR) record for 2nd floor north unit on 2/11/24 was done with V19, LPN. V19 said no nurse administered…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-23 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to implement appropriate infection control prevention and control practice during medication administration and incontinence care, by failing to disinfect digital blood pressure monitoring equipment after each resident usage, and failing to perform hand hygiene during incontinence care. This deficiency affects four (R10, R108, R118 and R181) residents in the sample of 26 reviewed for Infection Control. Findings include: On 2/20/24 at 12:26PM, V19, LPN (Licensed Practical Nurse), took the blood pressure (BP) of R118 on left wrist, and obtained reading of BP 124/84 mmhg (Millimeter of Mercury). V19 did not disinfect the digital BP monitor equipment after using it, and placed it on top of the medication cart. V19 started preparing medications for R118. On 2/20/24 at 12:31PM, V19, LPN, used the same BP monitoring equipment, without disinfecting it, for R10. V19 took R10's BP on left wrist, and obtained a reading of BP 157/97 mmhg. V19 placed the BP monitoring equipment on top of the medication cart without…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-23 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow manufacturer recommendation regarding using of low air loss (LAL) mattress in avoiding multilayer linens over the mattress to resident who has a pressure ulcer. This deficiency affects one (R71) of three residents reviewed for pressure ulcer prevention. Findings include: R71 was admitted on [DATE], with diagnoses listed in part but not limited to Acute Congestive Heart Failure, Chronic Respiratory Failure with hypoxia, Type 2 Diabetes Mellitus, and End Stage Renal Failure. R71's Skin Assessment/Braden scale assessment indicated she is at risk for pressure ulcer. R71's Physician Order Sheet indicates: Air loss mattress check the functioning and placement. Coccyx-clean with Normal saline /wound cleanser, skin prep peri wound. Apply Medi honey, cover with hydrocolloid dressing every Tuesday, Thursday, Saturday and as needed. R71's Care plan indicates: Has potential for pressure ulcer development. 1/18/24 Stage 3 to coccyx ulcer. Skin…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-23 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain an accurate account of controlled drug in locked medication cart. This deficiency affects one (1st floor medication cart) of three medication carts reviewed for Medication storage of Controlled substance. Findings include: On 2/20/24 at 2:21PM, counted controlled drug medications with V22, LPN (Licensed Practical Nurse) on 1st floor medication cart. There was a discrepancy with the controlled drug receipt form and medication bingo card for R74. Clonazepam 0.5mg tablet medication bingo card had remaining tablet of 27, but the controlled substance record form documented amount left was 28. V22, LPN, said she gave it to R74 at 9AM, but she forgot to document in the controlled drug record of R74. V22 said she should documented the controlled medication that she took from the narcotic locked box immediately. On 2/20/24 at 2:27PM, V2, DON (Director of Nursing), said controlled drug medication taken from the controlled drug locked box should be documented in controlled drug receipt form immediately.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-22 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure care plan interventions were implemented to include the use of wrist bands to identify resident at risk for falling. This affected four of five residents (R2- R5) reviewed for fall risk, and fall risk identification. Findings Includes: 1.R2's diagnosis include but are not limited to Hemiplegia and Hemiparesis following Cerebral Vascular Infarction, Fall, Contracture of Muscle Multiple Sites Including Left knee, Cognitive Communication Deficit, Weakness, and Paralytic Gait. Incident Report, dated 5/27/23 at 8:24PM, indicates R2 seen lying on the floor. R2 verbalized she was trying to turn on her other while in bed. Care Plan for R2's interventions include bedside mat initiated on 6/1/23. Incident Report, dated 07/21/23 at 8:16PM, indicates R2 observed on the floor. R2 said she fell from the bed. R2's Fall Scale Evaluation, dated 7/21/23, score is 51, high risk is a score of 45 or higher. On 1/20/24 at 10:54AM, R2 was in her room, in bed, no staff in the room, and no floor mats on either side of the bed.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-05 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to assist a resident (R12) with a resident-initiated transfer; and failed to respond to concerns brought up by family members about nurse staff in regard to care provided to their cognitively impaired family member (R6). These failures applied to two (R6 and R12) of two residents reviewed for resident rights. Findings include: 1. R12 was an [AGE] year-old male admitted to the facility 4/10/23, with diagnoses that included corrosion of esophagus, Dementia, Dysphagia. R12 was hospitalized on [DATE] and did not return to the facility. R12's MDS (Minimum Data Sheet), dated 4/24/23, included assessments indicating R12 required extensive assistance with mobilizing on and off the unit, used a wheelchair for mobility, and needed staff assistance with all activities of daily living. According to nurse progress notes, R12 had two falls: one on 4/19/23 without injury, and one on 5/29/23. On 8/21/23 at 11:51AM, V49, Family member and POA (Power of Attorney) for R12,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-05 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to keep residents from being abused by other residents as a result of resident-to-resident altercations. These failures applied to four (R4, R5, R13, and R14) of four residents reviewed for abuse. Findings include: 1. R4 is a [AGE] year-old male, with a diagnoses history of Major Depressive Disorder, Atherosclerotic Heart Disease, and Transient Ischemic Attack, who was admitted to the facility 11/22/2022. R4's progress note, dated 3/15/2023 at 2:12 PM, documents, Chief Complaint: Follow up for Depression, (R4) reported he has a new roommate who has behaviors, and he has been trying to deal with that; at 3:25 PM documents roommate was sitting in his rollator; resident pulled rollator from under roommate causing him to fall and hit the back of his neck on the rollator; resident transferred to another room. R4's progress note, dated 3/16/2023 at 3:38 PM, documents, pushed his rollator from under his roommate, causing the roommate to fall & hit the back of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-10-28 · tag F0726 — failed to have competent, trained nursing staff — widespreadEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to conduct annual competencies that are necessary to provide the level of care needed for the resident population, for two employees V15 and V16, of seven employees reviewed for annual competencies. Findings include On 10/26/22 at 10:45 AM, an interview and record review were conducted with V10 (Human Resource Director). Upon review, it was noted V15 (Nursing Assistant) was hired on 9/12/2017, and only received competencies on 10/20/17 and 10/3/22. V15 did not receive an annual competency for the year 2018 through 2021. V16 (Licensed Practical Nurse) was hired on 12/9/2019, and only received a competency in 2019, 2020, and 2022. No annual competency was done in 2021. During an interview on 10/26/22 at 11:00 AM, V10 stated competencies are done upon hire and annually. During an interview on 10/27/22 at 10:30 AM with V2 (Director of Nursing) stated competencies are done upon hire, annually and as needed. Facility policy, effective date 11/28/17, reads; Nursing-Building Competency Evaluations and Facility Assessment. Purpose:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-10-28 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure resident's call light was within reach for 5 of 29 resident's (R29, R30, R35, R82, R112) reviewed for call lights in a sample of 29. Findings include: 1. On 10/25/2022 at 11:10 AM, R112 was observed in her room by the bed, with her adaptive call light clipped to her bed behind her, out of reach. On 10/25/2022 at 11:13 AM, V17 (Licensed Practical nurse-LPN) said, The call light should be within reach of the resident. On 10/25/2022 at 11:14 AM, V18 (Certified Nursing Assistant-CNA) said, Her call light should be with her to notify staff for assistance. On 10/25/2022 at 2:30 PM, V2 (Director of Nursing-DON) said, All call lights should be within reach of the resident. A Physician order, dated 6/6/2022-10/31/2022, indicates R112 has a history of falling. A care plan, dated 10/6/2022, documents R112 had a fall and was sent to the emergency room for evaluation. An Intervention to ensure the resident's call light is within reach and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-10-28 · tag F0577 — patternAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, the facility failed to inform six (R13, R38, R65, R70, R76 and R94) of six residents where to locate the facility's survey results in a sample of 29. Findings include: On 10/26/2022 at 11:30AM during resident council meeting, R13, R38, R65, R70, R76 and R94 stated they do not know where the survey result binder is. During rounds to all units, there was no observable sign indicating where the state survey results can be accessed. On 10/26/2022 at 11:45AM, V1 (Administrator) stated state survey results should be visible and accessible to residents. Facility unable to provide policy.
- Potential for harm · Ecited before2022-10-28 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure that fingernails were trimmed for 4 of 7 resident's (R7, R46, R54, R90) reviewed for Activity of daily living-ADLs in a sample of 29. Findings Include: 1. On 10/25/2022 at 11:20 AM, R46 showed surveyor his nails, which were observed long and dirty underneath. On 10/25/2022 at 11:21 AM, V17 (Licensed Practical Nurse-LPN) said, The nursing assistant should clean and trim fingernails. On 10/26/2022 at 9:30 AM, V2(Director of Nursing-DON) said the Certified Nursing Assistant-CNA should be trimming nails, unless the resident is a diabetic, then they should be informing the nurse the resident's nails need trimming. An Order Recap Report, dated 4/20/2020 - 10/31/2022, indicates R46 has a diagnosis of Flaccid Hemiplegia affecting the right dominant side. A care-plan with a focus of ADL-Activity of Daily Living self-care performance deficit related to recent hospitalization. 2. On 10/25/2022 at 11:22 AM, R90's nails were observed long and dirty underneath. An Order Recap Report, dated 3/10/2021-10/31/2022,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-10-28 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide Restorative Program Services to one resident (R16) of eight residents reviewed for mobility in the sample of 29. Findings include: On 10/26/22 at 1:51 PM, R16 said he had not received therapy for walking. R16 said, I was walking when I came here. On 10/26/22 at 10:00 AM, V21 (Physical Therapist) said, (R16's) insurance coverage allows six visits quarterly. He was seen 7/20/22-8/15/22 for seven visits. Those visits were provided Pro bono by the facility. He is on Medicaid which provides only a limited number of visits at admission. On 10/26/22 at 4:00 PM ,V2 (Minimum Data Set Coordinator) said, Therapy Dept. will send us an evaluation and we will add it to the care plan. The Restorative Aides and the CNAs (Certified Nursing Assistants) carry out the programs. Sometimes just one or two programs are carried out depending on the staff available. (R16) has a program that we are unable to provide. It takes three to four people to walk him because he has hemiplegia on the right. It takes two people to walk him, and one…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-10-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide supervision while taking medication to one (R104) of three residents reviewed for safe medication practices in a sample of 29. Findings include: R104's Order Summary Report, dated 10/25/2022, indicated admission date of 10/05/202,2 and diagnoses of but not limited to: end-stage renal disease, cerebral infarction and flaccid hemiplegia affecting left dominant side. Care plan, initiated 05/03/2022, indicated R104 has a behavior of refusing medications at times. Behavior Narrative Progress Note, dated 08/09/2022, indicated R104 refuses to take meds (medications). On 10/25/2022 at 11:05 AM during observation, R104 was observed lying on bed, head of bed elevated, and bedside table in front of him with medication cup on it. The medication cup was observed with 1 large white oval pill, 1 white round pill, and 1 green round pill. On 10/25/2022 at 11:29 AM, V5 (Licensed Practical Nurse) stated it shouldn't be there, and took the medications. She also added residents should be supervised while taking…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-10-28 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to change oxygen tubing and provide humidification for one resident (R53) of four residents reviewed for supplemental oxygen in the sample of 29. Findings include: The Physician's Order Sheet indicates, O2 q shift @ 2L/min per NC for SpO2 less than 98%. (Oxygen every shift at 2 liters/minute per nasal cannula for oxygen saturation less than 98%). Change O2 tubing on Wednesday night shift. On 10/25/22 at 11:26 AM, R53 was receiving supplemental oxygen at 2L/min (liters/minute) via nasal cannula. The humidifier was labeled 10/10, and the bottle was empty. V5 (Licensed Practical Nurse) said, The oxygen tubing is supposed to be changed every Wednesday. I am changing it now. On 10/27/22 at 11:30 AM, V2 (Director of Nursing) said, We had a problem with the supplier for the bubblers (oxygen humidifiers) and they were not sent. That is why his bubbler was not changed. We had just received a shipment from (online supplier). The tubing and bubblers are supposed to be changed on Wednesdays. We do not have a policy for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-10-28 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to label insulin vials with date opened, and failed to remove medications after discharge, in one of three medication carts. This affects 2 residents (R55 and R174) reviewed for medication storage. Findings include: On 10/25/22 at 4:10 PM, a medication cart on the third floor contained four 10 ml (milliliters) vials of insulin glargine, with no date opened for R55. There were three 10 ml vials of insulin glargine for R174, with no opened date. The electronic medical records indicates R174 was discharged to the hospital on [DATE], and has not returned. On 10/27/22 at 9:30 AM, V2 (Director of Nursing) said, All insulins should be dated when it is opened and removed after 28 days. When a resident is sent to the hospital, the medications should be removed from the medication cart and held in the medication room. If the resident is gone for more than three days, the medication is returned to the pharmacy. A policy titled Medication Storage…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$240,240 in federal fines across 6 penalties. 1 Medicare payment denial on record.
- $68,640 — penalty dated 2026-01-23
- $12,425 — penalty dated 2025-01-07
- $29,328 — penalty dated 2024-11-07
- $16,801 — penalty dated 2024-07-12
- $44,013 — penalty dated 2024-02-23
- $69,033 — penalty dated 2023-09-05
- Medicare payment denial — starting 2026-03-07 for 1 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to ELEVATE CARE — 14 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.4 | -1.4 vs chain |
| Health inspection | 2 of 5 | 2.5 | -0.5 vs chain |
| Staffing | 1 of 5 | 2.1 | -1.1 vs chain |
| Quality measures | 3 of 5 | 3.6 | -0.6 vs chain |
The other 13 homes this chain runs (chain average 2.4★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| APERION CARE EXEC HOLDINGS LLC | Organization | DIRECT OWNERSHIP INTEREST | since 01/01/2023 |
| ANDREWS, AMANDA | Individual | DIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2023 |
| MEYSTEL, MOSHE | Individual | DIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2023 |
| THENGIL, JIMMY | Individual | DIRECT OWNERSHIP INTEREST | since 01/01/2023 |
| FRANK, CRAIG | Individual | MANAGING CONTROL - GOVERNING BODY; ADP OF THE SNF | since 01/01/2023 |
| HUNTER, MICHAEL | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2023 |
| WILLIAMS, KALEA | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2023 |
| MEYSTEL, MEIR | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2023 |
| SPECTOR, JENNIFER | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2023 |
| ELEVATE CARE INC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2023 |
| DEL PRIORE, ANTHONY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2023 |
| WILHELM, NAFTALI | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2023 |
| BERKOWITZ, DAVID | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 03/25/2025 |
| MEYSTEL, YOSEF | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 03/25/2025 |
| CURIS SERVICES LLC | Organization | ADP OF THE SNF | since 01/01/2023 |
| ELEVATE CARE CONSULTING LLC | Organization | ADP OF THE SNF | since 01/01/2023 |
CMS files one row per role, so the 34 rows in the source record cover these 16 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.6M paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145671. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-12-13, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.