Elevate Care Waukegan
2222 Audrey Nixon Boulevard, Waukegan, IL 60085 · For profit - Limited Liability company · 265 certified beds · (847) 249-2400 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- lower-than-typical staff turnover (25% vs 45% nationally) — better care continuity
- it has an abuse, neglect, or exploitation citation (F0600), cited Jul 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (62) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $65,554 in federal fines (most recent 2025-11-19)
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (2/5)
- about 21% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 7.1% | 13.4% | 15.4% | better |
| Long-stay residents who lose too much weight | 7.1% | 6.3% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.4% | 0.9% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 2.5% | 1.5% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 94.2% | 54.2% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 4.2% | 3.1% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 1.3% | 14.3% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 20.1% | 18.3% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 92.9% | 91.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 5.1% | 4.8% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 2.3% | 20.6% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 46.7% | 21.7% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 7.9% | 2.2% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 66.7% | 63.1% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 27.1% | 26.1% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 7.1% | 13.9% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.10 | 2.02 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.22 | 2.22 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
36.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 68 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 53.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 52 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.10 therapist hours per resident per day in 2026Q1 — more than 6% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 33% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 36.6%CMS range 25.7–50.8 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 8.9%CMS range 6.4–13.4 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 53.9% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 53.9% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 42.3% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 94.2% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.2%CMS range 4.1–10.9 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.96 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 265 beds and averages 170.4 residents a day — about 64% occupied, or roughly 95 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.96 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.62 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.58 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.52 hrs/resident/day on weekends vs 3.14 on weekdays — 20% thinner on weekends — a notable drop. RN hours go from 0.69 to 0.44 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 25% is below the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
62 citations, most serious first. The 17 most serious are shown; the remaining 45 are one tap away and print in full.
- Immediate jeopardy · J2024-10-08 · tag F0678 — failed to provide CPR when needed — isolatedProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to have an effective process in place for staff to quickly identify a resident's code status. The facility failed to immediately provide cardiopulmonary resuscitation (CPR) to a resident (R1) found not breathing and pulseless, whose POLST (Physician Orders for Life-Sustaining Treatment) form showed the resident was a Full Code. These failures led to a delay in R1 receiving CPR and R1 dying in the facility. These failures apply to 1 of 6 residents (R1) reviewed for deaths in the facility in the sample of 6. These failures resulted in an Immediate Jeopardy. The Immediate Jeopardy began on [DATE] when facility staff failed to immediately initiate CPR on R1, when he was found unresponsive and pulseless, due to facility staff not being able to quickly identify R1's code status. These failures resulted in R1 dying in the facility on [DATE]. The Immediate Jeopardy was identified on [DATE]. V1 Administrator was notified of the Immediate Jeopardy on [DATE] at 2:27…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2025-11-19 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a light fixture was in safe operating order. This failure resulted in the light fixture falling from the ceiling, landing on the resident while in bed, and R1 sustaining a second degree burn. This applies to 1 of 3 residents (R1) reviewed for safe physical environment in the sample of 3.The findings include:R1' s electronic face sheet documents R1 has diagnoses that include peripheral vascular diseases, left leg amputee, and hypertension.R1's facility assessment, dated 10/3/25, show R1 has no cognitive impairment.R1's Emergency Department (ED note), dated 10/6/25, documents, Patient presented from facility burned to right upper arm. EMS stated light fixture caught on fire and plastic pieces came down on patients' right arm second degree burn noted. Patient alert and denied shortness of breath said he was in his room when the light fixture above had a clot fire and melted plastic pieces dripped down his arm, patient complaining of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-01-15 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a resident (R112) receiving tube feedings had their weight monitored. This failure resulted in R112 sustaining a significant weight loss. This applies to 1 of 6 residents (R112) reviewed for weight loss in the sample of 32. The findings include. R112's Physician Order Sheet (POS), printed on 1/14/25, showed R112 has diagnoses that include difficulty swallowing due to stroke, and gastrostomy. The same POS showed R112 has an order of tube feedings with Glucerna 1.5 at 60 milliliters (ml) per/hour x 10 hours (on at 8PM off 6AM) date of order 11/4/24. R112 was also on general diet mechanical soft with nectar thick fluids. R112's Progress notes by V13 (Dietitian), dated 11/4/24, recommends reinstate Glucerna 1.5 run x 75 ml/hr x hours .Monitor weight x 4 more weeks . No weekly weights were done in November 2024. R112's progress notes, dated 12/22/24, by V12 (another facility Dietitian) showed, Dec (December) weight pending. Nov (November) weight 173 lbs .General diet mechanical soft texture. TF (Tube…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-11-15 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide adequate hand and nail care to 1 of 3 (R1) dependent residents with a hand contracture who were reviewed for improper nursing care; failed to follow facility policies for nail care, morning/nighttime care, and for bed baths. This failure resulted in R1 having a foul odor to her left hand and obtaining an open wound to the palm of her contracted hand that required immediate treatment by the facility's wound care team. Findings include: Review of R1's medical record showed she admitted to the facility on [DATE], and has a past medical history not limited to: encephalopathy, traumatic subdural hemorrhage, acute respiratory failure, obesity, and fractures to base of skull, nasal bones, and multiple cervical vertebrae. Review of R1's restorative observation, dated 08/19/2024, documented she is dependent on staff assist for activities of daily living (ADL'S), transfers, and mobility, and is total hands on assist to keep clean and dry…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-10-18 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure an X-ray was completed and reported in a timely manner, and failed to ensure there was not a delay in treatment after a fall for 1 of 3 residents (R1) reviewed for quality of care in the sample of 4. This failure resulted in an almost 24 hour delay in emergency care, and R1 experiencing pain. The findings include: On 10/16/24 at 1:22 PM, R1 was lying on her back, in bed. R1 said she did fall, but was unable to provide any further details of the fall. R1 said her right leg hurt when she had to move. R1's Risk Management, dated 10/8/24, showed, Nursing supervisor noted resident lying on the floor on the right side of her bed during rounds. Resident dressed with non-skid socks on. (R1's) wheelchair noted to be on the left side of the bed. (The) resident stated, I fell, I don't remember. This document showed R1 had facial grimacing and moaning when right leg moved after the fall. This form showed R1's pain was rated at a 5 on a scale…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-10-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide adequate supervision for a resident at high risk for falling for 1 of 3 residents (R1) reviewed for falls in the sample of 4. This failure resulted in R1 experiencing an unwitnessed fall and sustaining a right hip fracture. The findings include: R1's Facesheet, dated 10/16/24, showed diagnoses to include, but not limited to: displaced interrogate right femur fracture; stage 2 CKD (chronic kidney disease); hemiplegia and hemiparesis following a stroke; dysphagia; dysarthria; severe-protein calorie malnutrition, vascular dementia, and anxiety. R1's facility assessment, dated 8/30/24, showed she had moderate cognitive impairment; and required partial to moderate assistance with eating, bed mobility, and transfers. R1's Fall Risk Assessment completed 7/3/24 showed R1 was at High Risk for Falling. R1's Care Plan, initiated 4/18/24, showed R1 was at high risk for falls related to confusion and gait/balance problems. On 10/16/24 at 1:22…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-01-22 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a resident was treated in a dignified manner for 1 of 3 residents (R1) reviewed for dignity in the sample of 3. This failure resulted in R1 being ignored, left naked, and crying after the insertion of a permacath. The findings include: R1's Physician Order Sheet shows R1 has diagnosis of chronic kidney disease and dependent on dialysis. The same POS shows R1 has a Permacath Insertion ( access line insertion) for dialysis access. The Facility Reported Incident as Final, dated 1/10/24, (with incident date of 1/5/24) documents, (R1), 75 y/o alert and oriented x 3 -on 1/5/24 it was reported to the facility Administrator that resident (R1) was left in an undignified manner after care was provided and talked to inappropriately by a nurse. Nurse identified within the investigation was an (outside Vascular) Nurse conducting a permacath ( access line insertion) insertion. Facility contacted the (outside Vascular Company) regarding the concern . (V4, Licensed Practical Nurse/LPN), (R1's) nurse on 1/5/24 said she was informed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-22 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility left R1 eating alone in the bedroom with a small plastic spoon to eat providing no supervision, cuing, or touch assist for 1 of 13 residents (R1) reviewed for Activities of Daily Living in the sample of 13.The findings include:R1's Minimum Data Set (MDS) shows supervision for eating. R1 may need cueing during the meals. R1's MDS, dated [DATE], shows, Eating: supervision or touching assistance, helper provides verbal cues and/or touching/steadying and/or contact guard assistance as resident completes activity. Assistance may be provided throughout the activity or intermittently. On 04/22/2026 at 12:46PM, R1 was sitting at the overbed table alone in the room, in a wheelchair with the noon meal. R1 was using a small, child sized, plastic spoon. R1 gripped the tiny handle of the plastic spoon with a loose fist. When R1 scooped the food with the spoon, the spoon flexed towards gravity and the food fell off the spoon. R1 did not notice the food falling…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-22 · tag F0770 — failed to provide lab services — isolatedProvide timely, quality laboratory services/tests to meet the needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to monitor R1's anticoagulant blood levels, resulting in R1 being hospitalized for 1 of 13 residents (R1) reviewed for medication in the sample of 13.The findings include:R1's Medical Record on 04/21/2026 shows thrombosis of the right upper extremity. R1's Physician's Orders, dated 03/02/2026 shows draw INR (International Normalized Ratio) blood test. R1's Progress Note, dated 03/20/2026 at 3:51PM, shows patient was admitted (to the hospital with a) diagnosis of supratherapeutic INR-International Normalized Ratio blood test. R1's Medical Record on 04/21/2026 shows no results for R1's 03/02/2026 INR blood test order. R1's prior INR result was dated 1/16/26 with an INR 1.2 On 04/21/2026 at 2:18PM, V2, DON-Director of Nursing, said, We had an issue with our lab. (R1's) INR was ordered on 03/02/2026. The blood was drawn on 03/03/2026 but the PT-Prothrombin Time (blood clot formation time) and the INR blood test were not completed. The laboratory orders were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-03-11 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure plastic insulated plate bases were air dried prior to stacking and storing. This has the potential to affect all residents receiving food from the kitchen. The findings include: The Centers for Medicare and Medicaid Services Form 671, dated 3/9/26, shows there are 172 residents residing in the facility. Facility provided Diet Type Report, dated 3/9/26, shows there are 16 residents with orders of NPO (nothing by mouth) and they do not receive food from the kitchen. On 3/9/26 at 9:47 AM, three employees were at the dish machine doing dishes. V23 (Dietary Aide) was on the outfeed side of the dish machine and removing clean and sanitized trays, allowing stuff to sit for a minute or two, then placing them onto carts to air dry. V23 removed plastic insulated plate bases from the dish rack, while still wet, stacked them, and placed them in a cart located underneath the outfeed table. On 3/9/26 during the lunch service from 11:37 AM until 12:38 PM, wet insulated plate bases were being pulled from the storage…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-11 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure residents' rooms were clean, and failed to provide residents with linen for bathing for 5 of 34 residents (R11, R41, R66, R124, R151) reviewed for clean, comfortable homelike in the sample of 34. The findings include: On 03/09/2026 at 10:27 AM, R11 was in bed in her room. There was orange liquid splashed on the wall and on the nightstand next to her bed. R11 showed this surveyor her bed sheet that had multiple areas of orange substance. R11 stated, That's from my meds they gave me this morning; it made a mess. They need to change my sheets. On 03/09/2026 at 10:40 AM, R151 was in bed sleeping. R151's tube feeding was connected and running. There was dried brown tube feeding on the floor next to R151's bed. On 03/10/2026 at 9:43 AM, R151 was in bed sleeping. The dried brown tube feeding was still on the floor next to R151's bed.On 03/10/2026 at 9:52 AM, R11's wall and nightstand were still splattered with orange substance. R11 said they did change her sheets, but they didn't clean the mess over there and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-11 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents that require extensive assistance received showers and personal hygiene care. This applies to 4 of 34 residents (R170, R160, R3, R11 ) reviewed for activities of daily living in the sample of 34. The findings include: 1.R170's face sheet shows he was admitted to the facility on [DATE], with diagnoses including history of falling, heart disease, atrial fibrillation, anxiety, depression, and unspecified fracture of occiput. On 03/09/2026 at 10:20 AM, R170 was in his room lying in bed. R1 said he was supposed to get a shower on Monday (3/2/26). The aide came to my room and said he would be back, but never came back. The staff told him he cannot shower alone because he's a fall risk. R170's hair was unkept and greasy. R170's facial beard was overgrown and thick. He said he does not keep his beard outgrown and has not shaved since admission. On 03/10/2026 at 9:12 AM, R170 was in his room. R170's hair still unkept and his beard…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-11 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure puree green beans and puree beef stew were served at an appetizing temperature. This affects 4 of 4 residents (R30, R31, R37, R164) reviewed for puree diets in the sample of 34. The findings include: 1. R164's Speech Therapy notes, dated 3/7/26, state R164's recommended food and liquid consistency is pureed foods with slightly thick drinks. On 3/10/26 at 1:44 PM, V16 (Registered Dietitian) said R164 was admitted to the facility on a regular diet then requested to be downgraded to mechanical soft. Then R164 said she wanted to try puree as R164 was still experiencing swallowing difficulties on mechanical soft foods. V16 and V17 (Food Service Director) said a downgraded diet slip was provided to the kitchen over the weekend and R164 was downgraded to puree on 3/7/26. On 3/10/26 at 9:40 AM, R164 said the puree food R164 has been receiving has been cold. On 3/10/26 at 12:23 PM, R164 said R164's lunch came approximately 15 minutes ago and R164 sent it back because it was cold. R164 confirmed it was puree…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-11 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, interview, and record review, the facility failed to follow a resident's care plan interventions for communication for 1 of 34 residents (R44) reviewed for accommodation of needs in the sample of 34. The findings include: On 03/09/2026 at 10:15AM, R44 was lying in bed. R44 made several attempts to communicate by moving his mouth and left arm. R44 became frustrated when not understood. R44 then waved a hand in a never mind gesture and looked away. No communication binder was found in R44's room. On 03/09/2026 at 10:15 AM, V9, Certified Nursing Assistant (CNA, said, (R44) did have a communication board. (R44) was moved to a different bed. I do not know where (R44's) communication binder is at.R44's current Care Plan on 03/09/2026 with intervention revised 01/06/2026 shows R44 presents with an alteration in the ability to communicate related to: Impaired cognitive abilities, Impaired speech. Patient communicates via pointing, nodding, and using his communication binder.
- Potential for harm · D2026-03-11 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident with an Advanced Directive of Do Not Resuscitate (DNR) had a physician order for DNR for 1 of 34 residents (R4) reviewed for Advanced Directives in the sample of 34. The findings include:R4's Physician's Order Sheet, printed on [DATE], shows an order, dated [DATE], for Full Code. R4's IDPH (Illinois Department of Public Health)-Uniform Practitioner Order for Life-Sustaining Treatment (POLST) Form, dated [DATE], shows R4 wishes to be a DNR.On [DATE] at 1:16 PM, V14 (Licensed Practical Nurse) said if a resident was found pulseless, she would check the order in the system to see if she needed to attempt resuscitation and if it says Full Code she would start CPR. On [DATE] at 1:23 PM, V2 (Director of Nursing) said once a POLST form is completed by the resident or resident representative, the order for DNR is put into the system, if that is what they elect. V2 said the POLST form and order should always match the resident's wishes. V2 said…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-11 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to initiate a resident reported grievance in a timely manner for 1 of 34 residents (R11) reviewed for grievances in the sample of 34.The findings include:On 03/09/2026 at 10:27 AM, R11 was in bed in her room on the third floor. R11 said since she moved to this room from the second floor, she is missing a gray comforter and a green bath towel. R11 said her Guardian Angel (a staff member assigned to round on her) spoke with her this morning and R11 had told her about the missing items. On 03/09/2026 1:18 PM, V1 (Administrator) said there were no grievances reported for March 2026.On 03/10/2026 at 9:52 AM, R11 was in bed in her room said she had not heard anything on her missing items, and no one had been in to talk to her about them after she told her Guardian Angel. R11 said she forgot to tell her Guardian Angel about missing her slippers and her wallet and was going to tell her when she came back to round on her. On 03/11/2026 at 11:15 AM, R11 said her Guardian Angel came in on Monday, and she told her about…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-11 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to document medical symptoms and ensure non-pharmacological interventions were implemented prior to starting a resident on Seroquel (anti-psychotic medication) for 1 of 5 residents (R17) reviewed for chemical restraints in the sample of 34.The findings include:R17's Physician's Order shows a phone order, dated 12/24/25, for Seroquel 50 milligrams (mg) -1 tablet twice a day for anxiety was received.R17's Psychiatric Provider Note, dated 10/14/25, shows, Patient seen in room, after breakfast, with hospice staff present. He is alert, able to answer some questions appropriately. He denies depression, anxiety, he has been sleeping well at night, occasional daytime drowsiness. Staff have reported no concerns, no overt s/s (signs/symptoms) of sadness, loneliness noted, no changes in appetite. Patient does not exhibit symptoms of SI (suicidal ideation)/HI (homicidal ideation), patient has been negative for hallucinatory behaviors. Staff have reported patient has been cooperative, compliant with care, medications, no agitation or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 45 citations
- Potential for harm · Dcited before2026-03-11 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to report an injury of unknown origin and an allegation of abuse for 2 of 34 residents (R31, R133) reviewed for abuse in the sample of 34. The findings include: 1.On 03/09/2026 at 11:47 AM, R31 was lying in bed with a left frontal hematoma and abrasion to the head. R31 did not respond to verbal stimulation due to his impaired cognition.On 03/09/2026 at 11:55AM, V4 (Certified Nursing Assistant-CNA) stated, I am not sure how (R31) was injured. I am a float CNA. I do not work with (R31) often. On 03/10/2026 at 9:39 AM, V1 (Administrator) stated, I did not know about (R31's) injury until yesterday (03/09/2026) when you asked. I have not talked to the staff yet. On 03/10/2026 at 9:42 AM, V6 (CNA) stated, (R31) had bruising to the head when I started my shift on Thursday (03/05/2026).On 03/10/2026 at 9:55 AM, V8 (Registered Nurse-RN) stated, I saw (R31's) bruise on Sunday (03/08/2026). I did not report the wound; the wound was not new; it was in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-11 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to refer a resident for a Preadmission Screening and Resident Review (PASARR) Level II evaluation after a new diagnosis of psychosis for 1 of 5 residents (R17) reviewed for PASARR in the sample of 34. The findings include:R17's Face Sheet shows he admitted to the facility on [DATE], with diagnoses of generalized anxiety disorder and major depression. R17's Face Sheet shows he received the diagnosis of Psychosis not due to substance or known physiological condition on 1/30/24 during his stay. R17's PASARR Level 1 Screening, dated 10/3/22, shows he does not have any serious mental illness diagnoses and a Level 2 screen is not indicated. On 3/11/2026 at 11:15 AM, V28 (Social Service Coordinator) said corporate does PASARR screening for residents prior to admission. V28 said she is not sure who checks them for accuracy. V28 said if a resident receives a new severe mental illness diagnosis, corporate will refer them for a PASARR level II evaluation. V28 said…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a resident with dysphagia was supervised during meals. This applies to 1 of 34 residents (R141) reviewed for safety in the sample of 34. The findings include: R141's face sheet shows he has diagnoses including dysphagia, hemiplegia and hemiparesis following non traumatic subarachnoid hemorrhage affecting right dominant side, type 2 diabetes, and carpal tunnel syndrome left upper limb. R141's Physician Order Sheets, dated March 2026, shows orders for mechanical soft diet and nectar thick liquids. On 03/09/2026 at 12:17 PM, R141 was eating in his room during the noon meal. R141 was sitting in his wheelchair with his meal tray on his bedside table. He was served beef stew and green beans. R141 was drinking water (not thickened) and coughing after water and bites of food. On 03/10/2026 at 1:00 PM, V27 (Certified Nursing Assistant) said, (R141) is on the list to be supervised and assisted during meals for safety. (R141) is on mechanical altered diet and nectar thickened liquids, he should not be eating in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-11 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a resident's indwelling urinary catheter was secured to prevent pain and/or injury for 1 of 5 residents (R1) reviewed for urinary catheters in the sample of 34.The findings include:On 03/09/2026 at 10:19 AM, R1's urinary drainage bag tubing was hanging off the bed. The drainage tubing was being fully supported by the indwelling urinary catheter inside of R1's bladder. R1 did not have an external securing device for the indwelling urinary catheter. On 03/09/2026 at 10:22 AM, V9 (Certified Nursing Assistant) said, (R1's) catheter securing device may have fallen off.On 03/10/2026 2:29 PM, V10 (Licensed Practical Nurse) said, We use catheter securing devices. It prevents yanking on the catheter that may cause the catheter to come out of the urinary urethra causing damage or pain to a resident.The facility's Urinary Catheter Care policy, revised 02/14/2019, shows, indwelling catheters may be secured to prevent trauma and tension.
- Potential for harm · Dcited before2026-03-11 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide nutritional supplements for a resident at risk for weight loss. This applies to 1 of 6 residents (R141) reviewed for weight loss in the sample of 34. The findings include: R141's face sheet shows he has diagnoses including dysphagia, hemiplegia and hemiparesis following non traumatic subarachnoid hemorrhage affecting right dominant side, type 2 diabetes, and carpal tunnel syndrome left upper limb. On 03/09/2026 at 12:17 PM, R141 was eating in his room during the noon meal. R141 appeared thin and underweight. R141 was served beef stew and green beans. There was no frozen nutritional supplement provided with his meal. On 03/10/2026 at 1:00 PM, V27 (Certified Nursing Assistant-CNA) said the frozen nutritional treats should come on the resident's meal tray from the kitchen. R141's dietary note, dated 1/10/26, documents he is underweight at 103 lb (pounds) continue supplements frozen nutritional treat and nutritional shake twice a day. R141's current care plan shows he is at risk for compromised…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-11 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to obtain weights for a resident with a gastrostomy tube for 1 of 7 residents (R191) reviewed for gastrostomy tubes in the sample of 34.The findings include: On 03/09/2026 at 10:06 AM, R191 was in bed sleeping. R191's gastrostomy tube was connected to the feeding pump. Osmolite 1.2 was running at a rate of 70 cubic centimeters (cc)/hour.On 03/10/2026 at 1:19 PM, V2 (Director of Nursing) said resident weights are checked on admission, weekly x 4 weeks to get the residents baseline weight, and then monthly. V2 said for residents on gastrostomy tube feedings, the Dietician needs weights to make sure the tube feeding is meeting the caloric needs of residents.R191's Weights and Vital Summary, dated 3/10/26, shows the only weight obtained for R191 was done on 3/10/26.R191's Physician Orders (POS) for March 2026 shows R191 was admitted on [DATE]. This same POS shows orders Weigh upon admission & weekly x 4 and weigh monthly and record. This POS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-11 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a resident's oxygen was administered according to physician orders for 1 of 9 residents (R162) reviewed for oxygen in the sample of 34.The findings include:On 03/09/2026 at 9:59 AM, R162 was sleeping in bed wearing a nasal cannula. R162's oxygen concentrator was set at 5 Liters (L).On 03/10/2026 at 9:38 AM, R162 was in bed watching TV with a nasal cannula on. R162's oxygen concentrator was set at 5 Liters.On 03/10/2026 at 1:19 PM, V2 (Director of Nursing) said the nurse should follow the oxygen order in Physician Orders when setting the level of oxygen being administered. Residents can have respiratory issues if oxygen is set too high.R162's Physician Orders dated 6/18/2025 shows, On 3L/min of oxygen via nasal cannula.The facility's Oxygen Therapy Policy, dated 12/1/2024, shows, It is the policy of this facility that oxygen shall be used in a safe and effective manner in accordance with applicable rules and regulations and the standard of care. Set-up and administration of oxygen: Attach the nasal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-11 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to discontinue an antibiotic as ordered for 1 of 34 residents (R57) reviewed for unnecessary medication in the sample of 34.The findings include:R57's Face Sheet shows that he admitted to the facility on [DATE], with diagnoses of: acquired absence of right great toe, right toes, left great toe and osteomyelitis.R57's Hospital Discharge Medications, dated 2/8/26, shows an order for cephalexin 500 milligrams (mg)-1 capsule 4 times a day for 7 days.R57's February and March Medication Administration Record shows that he received cephalexin 500mg-1 capsule four times a day from 2/8/26 to 3/11/26. R57's Infectious Disease Nurse Practitioner Note, dated 2/23/26, shows, Patient is on cephalexin 500 mg po (by mouth) four times a day, no end date: however, according to hospital records it was supposed to be only for 7 days. Will verify with nursing staff if someone extended. At present, the patient is clinically stable: afebrile, vital signs stable, no signs or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-11 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to administer medications as ordered for 2 of 3 residents (R4, R71) reviewed for medication administration in the sample of 34. This failure resulted in 6 errors out of 30 opportunities resulting in a 20% medication error rate.The findings include:1.R4's March 2026 Medication Administration Record (MAR), documents, Metoprolol Succinate Extended Release 50 milligrams; give 1 tablet by mouth once a day, hold medication if resident's heart rate (pulse) is less than 60 beats per minute.On 3/9/26 at 10:02 AM, V15 (Registered Nurse-RN) administered 50 milligrams of Metoprolol to R4. V15 did not assess R4's pulse prior to administering the medication. V15 stated the last time she assessed R4's pulse was around 8 am on 3/9/26. On 3/9/26 at 12:40 PM, V2 (Director of Nursing-DON) stated as per the physician's order, R4's pulse should be checked immediately prior to administering her Metoprolol medication. 2. R71's March 2026 Medication Administration Record (MAR) showed the following medication orders for R71:Duloxetine…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-11 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure psychotropic medications were reordered before running out, resulting in missed doses of lithium and lorazepam for a resident. This applies to 1 of 34 residents (R135) reviewed for medications in the sample of 34. The findings include: On 3/10/26 at 9:03 AM, R135 was lying in bed with a calm demeanor and said there have been a few occasions where R135 missed doses of his lorazepam. R135's Medication Administration Record (MAR) for February 2026 shows R135 missed one dose of Lorazepam on 2/5/26, two doses on 2/26/26, and one dose on 2/27/26. R135's MAR for February 2026 also shows R135 missed two doses of lithium on 2/1/26. R135's February 2026 electronic MAR (eMAR) progress notes show the reason for the missed doses all state awaiting delivery. On 3/10/26 at 1:33 PM, V18 (Licensed Practical Nurse- LPN) said if a resident runs low on a medication, V18 calls the pharmacy. If the resident is already out of a medication, V18 would call and receive an order to retrieve the medication from the locked…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-11 · tag F0805 — failed to prepare food in a form residents can eat — isolatedEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure staff provided prescribed therapeutic diets. This applies to 2 of 34 residents (R141, R164) reviewed for therapeutic diets in the sample of 34.The findings include:1.R141's face sheet shows he has diagnoses including dysphagia, hemiplegia and hemiparesis following non traumatic subarachnoid hemorrhage affecting right dominant side, type 2 diabetes, and carpal tunnel syndrome left upper limb. On 03/09/2026 at 12:17 PM, R141 was eating in his room during the noon meal. R141 was served beef stew and green beans and two cups of thin liquids. R141 took a sip of water and started coughing. R141 continued to drink his water (not thickened) and requested more water. At 12:25 PM, V4 (Certified Nursing Assistant-CNA) poured water into a cup from the water pitcher on the drink cart. V4 did not add thickener to the water and delivered the water to R141 (there was no thickener solution located on the drink cart). On 03/10/2026 at 1:00 PM, V27 (CNA) said the floor aides pass liquids to the residents. The CNAs…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-11 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure enhanced barrier precautions (EBP) were implemented for a resident who has a pressure ulcer to prevent cross contamination. This applies to 1 of 34 residents (R170) reviewed for infection control in the sample of 34. The findings include: On 03/09/2026 at 10:20 AM, R170's room did not have a EBP sign or isolation cart outside of his room. R170 said he has sore on his right heel. A protective foam dressing was in place to his right heel. On 03/10/2026 at 9:12 AM, R170 did not have an EBP sign posted or isolation cart outside of his room. R170's Physician Order Sheets, dated March 2026, shows there was no order for EBP until 3/10/26. R170's Wound Progress note, dated 3/2/26, shows an unstageable right heel pressure ulcer measuring 1.0 cm (centimeters) x 1.0 cm. Date identified 2/19/26, present on admission. On 03/11/2026 at 9:20 AM, V13 (Infection Control Preventionist) said residents with open wounds should be placed on EBP. V13 confirmed R170 should have been on EBP. The facility's EBP policy, revised…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-11 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to screen, educate, and offer the influenza immunization to a resident upon admission to the facility. The facility failed to administer a pneumococcal immunization to a resident once the resident consented to receiving the immunization. These failures apply to 1 of 5 residents (R163) reviewed for immunizations in the sample of 34.The findings include:R163's admission Record showed R163 was admitted to the facility on [DATE].R163's Immunization Record printed 3/10/26 showed R163 was not screened for, educated on, or offered the influenza immunization until 3/10/26. The record showed R163 has never received a pneumococcal immunization in the facility. R163's Authorization and Release for Pneumococcal form, dated 9/22/25, showed R163 consented to receiving a pneumococcal vaccine on that date after being screened for and educated on the immunization. On 3/10/26 at 1:14 PM, V13 Infection Preventionist (IP) stated residents should be screened for, educated on,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-11 · tag F0887 — isolatedEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to screen, educate, and offer the COVID immunization upon admission to the facility for 2 of 5 residents (R123, R163) reviewed for immunizations in the sample of 34.The findings include:R123's admission Record showed R123 was admitted to the facility on [DATE].R123's Immunization Record, printed on 3/10/26, showed R123 was not screened for, educated on, or offered a COVID immunization until 3/10/26.R163's admission Record showed R163 was admitted to the facility on [DATE].R163's Immunization Record printed 3/10/26 showed R163 was not screened for, educated on, or offered a COVID immunization until 3/10/26.On 3/10/26 at 1:14 PM, V13 Infection Preventionist (IP) stated residents should be screened for, educated on, and offered the COVID immunization upon admission to the facility. V13 stated R123 and R163 were not offered the immunization until 3/10/26.
- Potential for harm · Dcited before2025-07-19 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to protect a resident (R1) from physical abuse by a visitor, and failed to protect a resident (R2) from verbal abuse by a visitor. These failures apply to 2 of 3 residents reviewed for abuse in the sample of 4. The findings include:1.R1's electronic face sheet, printed on 7/19/25, showed R1 has diagnoses including but not limited to severe protein-calorie malnutrition, dysphagia, thrombocytopenia, and dementia without behaviors.R1's facility assessment, dated 7/3/25, showed R1 has severe cognitive impairment and does not exhibit behaviors.R1's care plan, dated 7/3/25, showed, (R1) displays socially inappropriate and maladaptive behavior as manifested by: Attempting to manipulate fecal matter; to draw attention to oneself or a manipulation for special privileges. These symptoms are related to anger/agitated depression, communicating anxiety and restlessness, and trying to spit on staff.The facility's document titled, Preliminary 24-hour Incident Investigation Report, dated 7/17/25, showed, On 7/17/25 it was reported to (V1,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-23 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report abuse allegations to the State Agency for 1 of 4 residents (R2) reviewed for abuse in the sample of 4. The findings include: R2's admission Record, dated 6/17/25, shows R2 is a [AGE] year-old male admitted to the facility on [DATE], with an admitting diagnosis of Amyotrophic Lateral Sclerosis (ALS). R2's current care plan, initiated on 3/31/25, shows R2 is very welcoming, alert, and oriented to person, place, time, and situation. On 6/17/25 at 9:50 AM, R2 said the Certified Nursing Assistant (CNA), V10, tried to break his oxygen concentrator by hitting it, and when she could not break it, she turned it off. R2 said V10 disabled his call light by pulling it out of the wall. R2 said the incident happened prior to 5/20/25, and he thinks it was during the night shift. R2 said he told a male nurse about it, and the nurse was going around getting statements, and they conducted an investigation. On 6/17/25 at 12:45 PM, V1, Administrator, said she did…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-08 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure residents who are dependent on staff for activities of daily living received oral care for 2 of 6 residents (R1, R2) reviewed for oral care in the sample of 6. The findings include: 1. R1's Physician Orders for April 2025 shows and order dated 7/16/24, Oral care as needed and oral care every 8 hours. R1's Care Plan, dated 8/26/24, shows, (R1( has oral/dental health problems (cavities) related to poor oral hygiene and to provide mouth care as per Activities of Daily Living (ADL) personal hygiene. R1's Nurse Practitioner Progress Note, dated 4/7/25, shows, (R1's) cognitive function continues to improve, answers simple questions appropriately. On 4/8/25 at 10:37 AM, V4, Certified Nursing Assistant (CNA), had just performed incontinence care, and was washing R1's face. V4 gathered dirty linen and garbage and told R1, see you later. R1 was laying in bed on her back, with a clean gown and bedding. R1 had white/yellow debris in between her bottom teeth, and a film over her top and bottom teeth. R1 was able to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-15 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure food was palatable for resident consumption. This applies to 4 of 32 (R71, R38, R103, R34) residents in the sample of 32. The findings include: On 1/13/2025 at 1:33PM, the cooked chicken for the lunch service was on the steam table waiting to be served. However, staff had to reheat the chicken in the oven prior to plating. On 1/13/2025 at 1:11PM, R71 stated the chicken was very hard and it was tough. R71 said she couldn't eat it. On 1/13/2025 at 1:10PM, R38 said his chicken was very dry and only ate half of the breast. On 1/13/2025 at 1:08PM, R103 said his chicken was a tiny drumstick and a wing and tasted overdone. On 1/13/2025 at 10:35AM, R34 said, The food; it is terrible here. On 1/13/2025 at 1:23PM, the facility provided a test tray to surveyors, which included chicken, carrots, mashed potatoes, and cornbread. The chicken on the test tray provided appeared dry and overcooked. Upon tasting the chicken on the lunch tray, it tasted dry and the texture was tough. On 1/15/2025 at 9:04AM, V26, Assistant Food Service…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-15 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assess and approve a resident to self-administer medications, which applies to 1 of 3 residents (R116) reviewed for self-administration of medication in a sample of 32. The findings include: R116's Facesheet, printed on 1/15/25, showed R116 to be a [AGE] year old male admitted to the facility with diagnoses which include: chronic respiratory failure with hypercapnia/hypoxia, tracheotomy, and chronic obstructive pulmonary disease. On 1/14/25 at 12:45 PM, R116 started a nebulizer treatment in his room by himself. R116 stated the respiratory therapist (V6-Respiratory Therapy Manager) brought him the stuff (ampule of medication), and R116 started the treatment himself. On 1/14/25 at 2:00 PM, V2, Director of Nursing, stated for a resident to be able to self-administer medications, they need to be assessed and have a physician order to make sure they can take a medication correctly. This applies to all types of medications (pills, inhalers,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-15 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a resident was free from resident to resident physical and verbal abuse. This applies to 1 of 32 residents (R84) reviewed for abuse in the sample of 32. The findings include: A facility provided Final Incident Investigation report, completed on 11/7/24 by V1 (Administrator), shows on 11/1/24, there was a physical altercation between R84 and R166. Both residents are described as being alert and oriented with no cognitive impairments. The report documents R84 had gone to R166's room to discuss something with him and they had a verbal disagreement, which escalated to R84 being knocked out of her chair onto the floor. The report documents V15 (CNA/ Certified Nursing Assistant) had witnessed the incident and intervened removing R84 from R166's room. R84's 11/1/24 nursing progress note completed by V16 (Assistant Director of Nursing/ADON) shows R84 refused to have a full body assessment done after the incident, but she reported she was having pain to her left lower extremity and right arm. On 1/15/25 at 11:43 AM, V14…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-15 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow its abuse policy for 1 of 6 residents (R166) reviewed for abuse policy and procedures in the sample of 10. The findings include: R166's face sheet shows he was admitted to the facility on [DATE], and is a [AGE] year old white male. R166's criminal history background check shows it was initiated on 5/28/24, however, R166's race was listed as black on the report, and it shows the results listed as IN PROCESS. A second Criminal History Report, dated 6/27/24, shows R166 has a HIT and has had prior arrests, which included domestic battery. A copy of R166's fingerprint search and risk analysis report was requested and not provided by the facility. On 1/15/25 at 2:08 PM, V1 (Administrator) and V9 (Assistant Administrator) said there was a mix up and corporate had not forwarded the results of R166's Criminal History Report that showed R166 had a HIT, so fingerprints were never ordered for R166. V1 said she was not aware of R166 having a HIT on his…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-15 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide meaningful activities to dementia residents to 2 of 32 residents (R70, R111) reviewed for activities in the sample of 32. The findings include: 1. R70's activity careplan, dated 12/2/24, showed, (R70) is a part of the AOW (activity on wheels) program. (R70) has a pleasant demeanor and is an active participant in both group activities and independent activities. She enjoys playing bingo, puzzles, brain games, and doing arts and crafts . On 1/13/25 at 10:36 AM, R70 was in bed. R70 said there was nothing to do, it gets boring. All we do in our room is to stare at each other. At 11:00 AM, 1:00 PM, and 2:00 PM, R70 remained in bed. No noted activities were offered. On 1/14/25, at 10:00 AM, R70 was sitting in her wheelchair. An overhead announcement of, Music activity on 2nd floor. When asked if she wanted to go to the Music Activity, R70 said she does not want music. At 11:00 AM, R70 was in bed. On 1/14/25 at 11:06 AM, V8 (Activity Assistant) said she offered R70 juice yesterday from the AOW. V8 said today…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-15 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a resident with limited range of motion (ROM) was evaluated for a brace and received ROM exercises for 1 of 4 residents (R63) reviewed for ROM in the sample of 32. The findings include: R63's Care Plan, with an initiated date of 10/12/22, showed R63 would benefit from an active assisted ROM program 3-7 days a week. R63's Order Summary Report, dated 1/15/25, showed an order for restorative nursing to evaluate R63's left wrist/finger contractures for the use of a splint or any other support to prevent further contractures. The order was dated 11/26/24. R63's Progress Note entered by a Nurse Practitioner, dated 11/26/24, showed restorative advised to evaluate resident for possible use of a splint or other appropriate device to prevent further contractures of the left wrist and finger. On 1/14/25 at 11:20 AM, R63 was in bed. R63's left wrist was bent/contracted in the flexed position at about 90 degrees. R63's left index finger was straight. R63 was asked if he can move his left wrist and index finger, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-15 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure residents were supervised during medication administration for 2 of 32 residents (R16, R42) reviewed for pharmacy services in the sample of 32. The findings include: 1. On 1/13/25 at 10:35 AM, on R16's bedside stand was a small orange pill. R16 was asked what the medication was and he responded it was Adderall from his morning medication he did not take because he didn't want to stimulate his system more. R16 said his nurse (V20) had brought his pills in that morning. R16's Physician Order Summary (POS) shows he has an active order for Adderall 20 milligrams (mg.) to be given two times a day. R16's POS does not show an order to self-administer oral medications. On 1/13/25 at 11:46 AM, V20 (Registered Nurse/RN) said no residents on the unit can self-administer their own oral medications (pills); nurses have to watch the residents take their medication. V20 said she had taken in R16's medication that morning, and she had thought he had taken the medication. 2. On 1/14/25 at 10:10 AM, R42 had 2 plastic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-15 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure staff used the required personal protective equipment (PPE) when entering a contact isolation room, and failed to have signs up identifying residents on isolation for COVID-19. This applies to 3 of 32 residents (R78, R54, and R148) reviewed for infection control in the sample of 32. The findings include: 1. On 1/13/25 at 9:52 AM, there was a sign on the door frame of R78's room indicating R78 was on contact isolation. On 1/13/25 at 9:54 AM, V3 (Certified Nursing Assistant - CNA) entered R78's room. V3, without having gloves or a gown on, repositioned R78 in bed, rearranged R78's pillow that was under R78's head, and adjusted the blankets R78 was using. On 1/14/25 at 1:21 PM, V23 (CNA) said gowns and gloves are the required PPE that staff are to put on before entering a contact isolation room. R78's Care Plan, printed on 1/14/25, showed R78 was on isolation for extended-spectrum beta-lactamases (ESBL) of the urine. R78's Medication Administration Record for January 2024 showed R78 was being treated with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-15 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to assess a resident over [AGE] years of age for their pneumonia vaccination and failed to assess a resident for the influenza vaccination. This applies to 3 of 5 (R27, R23, R17) residents reviewed for vaccinations in the sample of 32. The findings include: R27's Clinical - Immunizations document, dated 1/15/2025, lists the resident as [AGE] years of age with an influenza administration date of 1/14/2025. R23's Clinical - Immunizations document, dated 1/15/2025, lists the resident as [AGE] years of age with an Prevnar 13 dose administered on 4/21/2024. R17's Clinical - Immunizations document, dated 1/15/2025, lists the resident as [AGE] years of age with a Pneumovax Dose 1 administered on 6/17/2018. On 1/15/2025 at 10:34AM, V24 Infection Control Preventionist (ICP) Nurse stated R27's influenza vaccine should have been offered at the start of flu season. V24 said she tried to reach out to R27's Power of Attorney (POA) and was unable to get a hold of them.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-02 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a resident was free from verbal abuse for 1 of 5 residents (R4) reviewed for abuse in the sample of 11. The findings include: The facility's Interview with R4 shows, (R4) went out in hall to look for someone because (R5's) machine was beeping. I talked to a tall black lady with short red hair. I told her that my brothers' concentrator was beeping and that I put my own pulse ox (oxygen saturation) on him and his oxygen was now 93% and it was going down. (V12) walked by me and yelled 'Fk this, I am Fking tired of this, I am Fking done.' I went back to my room to see how (R5) was. The machine was still amber and red so I went to nurses station to see who was in charge, it was (V9, Licensed Practical Nurse/LPN) and (V8, RN). I was telling them what was happening and then (V12) came around the corner and yelled at me 'You and your brother keep threatening me!' (V12) kept walking towards me yelling and threatening me. I yelled back at him and said, 'This is you last fking day, you can't threaten me!'…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-20 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident was free from physical abuse. This applies to 1 of 8 residents (R1) reviewed for abuse in the sample of 8. The findings include: R1's physical incident report, dated 5/11/24, shows, Nursing description: (R1) wandered into another residents room and started taking the food off trays of both occupied resident. Resident was pushed by one of the occupants and fell to floor on Rt (right) side causing small laceration to rt eye brow area . R1's incident report does not show who the resident was that pushed R1. The facility's preliminary 24 hour incident investigation report, dated 5/11/24, shows an allegation of physical abuse with R1 and R2. On 5/20/24 at 9:41 AM, R1 had just got done using the restroom and was washing her hands. She had a 2 inch (approximately) scabbed over laceration on her right eyebrow. There was a faded yellow and green bruise to the right area of her eyebrow and forehead. This surveyor asked her what…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-20 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to assess/monitor a resident for 72 hours after having a fall and hitting their head. This applies to 1 of 3 (R4) residents in the sample of 8 reviewed for quality of care. The findings include: On 5/20/2024 at 9:36AM, R4 was observed in her room walking around with yellow/green and blue discoloration on approximately 50% or more of her forehead. On 5/20/2024, V2, Director of Nursing (DON), said on 5/8/2024, R4 had a fall in front of her bathroom door. V2 said R4 said she hit her head on the door. V2 said she was in charge of investigating the fall after it occurred for [R4]. V2 said vital signs and neuro checks should be done for 72 hours after a fall every shift, in the post fall occurrence charting. V2 said the post fall occurrence charting for the following 72 hours was not completed for R4. R4's fall report, dated 5/8/2024, states nursing supervisor was doing rounds and heard a noise come from the resident's room. R4 was seen sitting in front of her bathroom holding her forehead. Resident stated the door hit her and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-06 · tag F0925 — failed to control pests — isolatedMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a resident room was free from pests for 1 of 10 residents reviewed for pest control (R3) in the sample of 10. The findings include: On 5/6/24 at 9:17 AM, V5 (Licensed Practical Nurse/LPN) said there is a problem with roaches in the facility and R3's room is pretty bad. V5 stated, They claim to be spraying but it doesn't seem to be working. On 5/6/24 at 9:32 AM, R4 was sitting in the room of R3 while he was at therapy. R4 said there is a big problem with cockroaches in the room. She showed the surveyor a hole in the bottom wall of the bathroom behind the toilet where the baseboard was also missing, and said roaches come into the room from the hole in the wall. When R3's mini refrigerator and dresser were pulled away from the wall, assorted sizes of bugs scattered up the walls. As R4 and this surveyor were talking she said, Look there's one on his dresser. A large bug was crawling on the blanket that was sitting on top of the dresser and the same bugs were also seen in the closet of the room. On 5/6/24…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-12-13 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a bulk bin scoop was free of caked-on debris, and that it was cleaned and sanitized in a manner to prevent cross contamination. This has the potential to effect all residents residing in the facility. The findings include: On 12/11/23 at 11:37 AM, a bulk bin scoop stored inside the flour bulk bin had flour caked on the food contact surfaces. V8 (Food Service Director), present during the observation, said the standard of practice is to wash and sanitize the scoop once a day. Using a scoop with caked on flour can lead to cross contamination and bacterial growth. Facility provided Cleaning Instructions: Ingredient Bins policy, no date, states, . 8. Clean and sanitize ingredient scoops in dishwashing machine regularly. The Centers for Medicare and Medicaid Services 671 form, dated 12/11/23, shows 184 residents reside in the facility. Food and Drug Administration 2022 Food Code states, 4-6 Cleaning of Equipment and Utensils . 4-601.11 Equipment, Food-Contact Surfaces, Nonfood-Contact Surfaces, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-13 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents who are dependent on staff for activities of daily living received assistance with incontinence care, oral, and nail care. This applies to 4 of 35 (R333, R130, R88, R41) residents reviewed for activities of daily living. The findings include: 1. R333's face sheet shows he is a [AGE] year old male, with diagnoses including multiple sclerosis, pressure ulcer of sacral region stage 3, pressure ulcer left buttock unstageable, pressure ulcer of right heel unstageable, functional quadriplegia, encounter attention to tracheostomy, and gastrostomy. On 12/11/23 at 11:54 AM, V11 and V12 (Wound Nurses) were in the room to provide wound care. V12 pulled back R333's top bed sheet; large amounts of soft stool were seeping out of his incontinent brief, and stool was on the bottom bed sheet. V12 notified V22 (Certified Nursing Assistant-CNA) to assist with incontinence care. V22 removed R333's heavily soiled incontinent brief; large…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-13 · tag F0805 — failed to prepare food in a form residents can eat — patternEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide residents receiving a puree diet with smooth consistency puree broccoli. This applies to 11 of 11 (R55, R16, R76, R232, R57, R20, R32, R33, R22, R160, and R483) residents reviewed for puree diets in the sample of 35. The findings include: Facility provided Diet Type Report, dated 12/12/23, shows R55, R16, R76, R232, R57, R20, R32, R33, R22, R160, and R483 receive a pureed textured diet. On 12/12/23 at 11:17 AM, V17 (Assistant Kitchen Manager) said a puree texture should be similar to a good mashed potato, or like baby food. On 12/11/23 at 1:37 PM, the facility provided a test tray of pureed broccoli, pureed chicken, and pureed stuffing. The pureed broccoli had a grainy texture, which elicited chewing to swallow. On 12/11/23 at 1:37 PM, V8 (Food Service Director) said, The broccoli is grainy. On 12/13/23 at 10:00 AM, V7 (Diet Technician) said, If a resident receiving a pureed diet receives the incorrect consistency then that resident is at risk for choking and aspiration. Facility Pureed Food…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-13 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents were put on isolation precautions, which applies to 4 of 35 residents (R382, R175, R176, R6) reviewed for infection control in a sample of 35. The findings include: 1. R382's Facility Assessment, dated 10/10/23, showed R382 to be a [AGE] year old male resident with severe cognitive deficit who required total care from staff. R382's Medication Administration Record for 12/2023 showed R382 was started on Vancomyacin oral suspension of 50 milligrams (mg)/milliliter (ml). to be given 2.5ml (150 mg) enterally four times a day for C-diff prophylaxis for 10 days. On 12/11/23 at 10:00 AM, R382's room had a enhanced barrier precautions sign and cart outside room. On 12/12/23 at 10:00 AM, R382 had liquid stool coming out of his brief during a dressing/wound check. V12 Wound nurse stated R382 has had liquid stool for a while. On 12/13/23 at 9:30 AM, V3 Infection Control Preventionist stated, (R382) was put on oral Vancomyacin for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-13 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure medications were administered according to standards of practice for 1 of 35 residents (R65) reviewed for pharmacy services in the sample of 35. The findings include: On 12/11/23 at 9:56 AM, R65 was in bed asleep. On her overbed table which was pushed away down to the foot of her bed, was a plastic medication cup with a intact white pill inside with markings identifying it as G 12. At 1:19 PM, R65 was awake and sitting on the side of her bed. The white pill was now out of the plastic container and was only half there. This surveyor asked R65 if she knew what the pill was and she responded, They left it in here this morning; I am not sure what it is; I took half. On 12/11/23 at 1:33 PM, V9 (Licensed Practical Nurse) said she was the nurse who gave R65 her medication and she thought she saw her take it. V9 confirmed there are no residents on the 4th floor, which is a memory care floor, that have orders to self-administer their medications. V9 went to R65's room and identified the pill as Metformin…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-13 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a residents bedding and privacy curtain were clean and changed when soiled to promote a homelike environment for 1 of 35 residents (R41) reviewed for homelike environment in the sample of 35. The findings include: On 12/11/23 at 10:42 AM, R41 was lying in bed. The fitted sheet underneath him had a very large yellow stain on the right side at the pillow level that appeared to be spilled liquid. At the same height and side by his pillow was another stain that was pink in color. On the sheet to the left side of the pillow was pieces of what appeared to be dried food. Down by his mid section on the middle of the bed was a dried brown stain that appeared to have been wiped off the sheet. The top sheet on his bed also had the same brown dried patch consistent with the bottom sheet. On the floor next to his bed was dried food and crumbs. His overbed table was very sticky with what appeared to be spilled liquid and a used mustard packet. The privacy curtain next to his bed was pulled and was also very dirty…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-13 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide meaningful activities for a resident with Dementia. This applies to 1 of 35 residents (R94) reviewed for activities in the sample of 35. The findings include: Throughout the survey on 12/11/23 and 12/12/23, R94 was observed either sitting in his room in his wheelchair next to his bed, or lying in his bed. There was no television on in R94's room and no music playing for R94 to listen to. R94 was not engaged in any activity. On 12/13/23 at 8:56 AM, V5 (Activity Assistant) stated, (R94) likes coffee. He asks for coffee or items off the snack cart. He only has one hand, so I used to color with him. Most of the time when we ask him if he wants something, he says no. V5 also explained the facility has an activity program known as AOW (Activity on Wheels), which means they take a cart around to each resident's room and offer them snacks and individual activities like puzzles, magazines and coloring books from the cart. V5 stated R94 was part of the AOW Program. R94's care plan, last revised on 2/6/23,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-13 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to identify, assess, and provide treatment to a resident's heel prior to developing a deep tissue injury, and failed to ensure a resident's treatment dressings were changed. This applies to 2 of 7 residents (R125, R333) reviewed for pressure ulcers in the sample of 35. The findings include: 1. R125's face sheets shows she is [AGE] year old female, with diagnoses including monoplegia of upper limb following cerebral infarction affecting right dominant side, aphasia following cerebral infarct, dementia, bipolar (disorder), and spinal stenosis. R125's Braden Score, dated 11/26/23, shows she is at risk for developing pressure injuries. On 12/11/23 at 10:02 AM, R125 was observed lying in in bed on a regular mattress. At 10:15 AM, V24 (Certified Nursing Assistant/CNA) repositioned R125 on her left side. She said, (R125) is really stiff, she cannot roll on her own. Staff have to reposition her. On 12/12/23 at 1:10 PM, R125 was observed sitting up…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-13 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident's indwelling catheter bag was maintained off the floor to prevent infection. This applies to 1 of 9 residents (R333) reviewed for urinary catheters in the sample of 35. The findings include: R333's face sheet shows he is a [AGE] year old admitted on [DATE], with diagnoses including multiple sclerosis, functional quadriplegia, benign prostatic hypeplasia with lower urinary tract symptoms, encounter attention to gastrostomy, and tracheostomy. On 12/11/23 at 11:06 AM, R333's urinary catheter bag and tubing was observed lying on the floor with moderate amount of urine in the bag and in the tubing. At 11:51 AM, R333's urinary catheter bag remained on the floor. V22 (Certified Nursing Assistant-CNA) was in the room providing incontinence care. She was standing on the right side of the bed where the urinary catheter bag was located on the floor. V22 did not pick up R333's urinary bag from the floor. She continued to provide…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-13 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure nutritional interventions (weekly weights) were completed for a resident with significant weight loss. This applies to 1 of 8 residents (R148) reviewed for weight loss in the sample of 35. The findings include: R148's face sheet shows he has diagnoses including vascular dementia. R148's active care plan, initiated on 4/26/22, shows he is at risk for compromised nutritional status and has on going significant weight loss. The last update to his care plan shows he had a significant 5.9% weight loss in 1 month and 10% in 6 months. R148's weight summary shows on 5/12/23 he weighed 160 pounds (lbs.), which was trending downward monthly and on 11/9/23 he weighed 144.2 lbs. a 15.8 lb 9.88% weight loss in 6 months. On 10/10/23 he weighed 153.2 and on 11/9/23 he weight 144.2 which is a 9.0 lb. 5.87% weight loss in 1 month. R148's dietary note completed by V16 (Dietician) on 11/16/23 shows R148 had triggered for significant weight loss for a 5.0% loss in 30 days, and a 10.0% loss in 180 days. V16 made a note to complete…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-13 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to administer intravenous medications according to standard of practice to 1 of 4 residents (R175) reviewed for medications in the sample of 35 R175's Physician Order Sheet (POS), dated 12/2023, shows R175 has diagnoses of osteomyelitis, diabetes, and arthritis. The same POS shows R175 has an order for intravenous (IV) antibiotic therapy (Cefazolin Sodium Injection Solution Reconstituted 2 gram intravenously (IV) every 8 hours for osteomyelitis (bone infection) bacteremia, and septic arthritis. R175's Hospital Transfer Form, dated 12/8/23, shows R175 has a PICC line (Peripherally Inserted Central Catheter) to his left arm surgically inserted by the hospital on [DATE]. On 12/11/23 at 10:31 AM, R175 was in bed. R175's PICC line to his left upper arm was intact. R175 had IV antibiotics being administered through his PICC line. V4 (License Practical Nurse-LPN) entered the room, turned off the IV, disconnected the IV tubing from the PICC line…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-06 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow a Dietitian's recommendation for weekly weights for a resident with significant weight loss. This applies to 1 of 3 residents (R1) reviewed for weight loss in the sample of 3. The findings include: R1's admission Record showed R1 was an [AGE] year old female with diagnosis of severe protein-calorie malnutrition. The same document showed R1 was admitted to the facility on [DATE], and discharged from the facility on 11/29/23 On 12/6/23 at 10:00 AM, V5 (Wound Care Nurse) described R1 as, frail and, really thin. R1's Weight Summary documentation showed on 10/4/23 R1 weighed 92.2, pounds and on 11/2/23 weighed 84 pounds. A significant weight loss of 8% in one month. On 12/6/23 at 11:43 AM, V3 (Dietitian) said R1 had significant weight loss. V3 said on 11/7/23, she recommended weekly weights to be done. V3 said weekly weights are done to monitor for a downward trend. V3 said when she looks for a resident's weight she looks in the Weight Summary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-20 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a residents room was in a sanitary condition. This applies to 1 of 8 residents (R2) reviewed for home like environment. The findings include: R2's face sheet shows he is a [AGE] year old male admitted to the facility on [DATE]. R2's diagnosis include hemiplegia and hemiparesis following cerebral infarction affecting right non-dominant side, nontraumatic intracerebral hemorrhage in cerebellum, and dysphagia. On 10/18/23 at 10:22 AM, R2 was observed in his room. A yellow caution floor wet sign was in his room. R2 said when he was admitted to the facility on Saturday, his room was so dirty his wife and V20 (daughter) cleaned the room. There was brown and red spots on the bed's side rail and a foul odor. On 10/19/23 at 9:47 AM, V20 (R2's daughter) said R2 was admitted to the facility on [DATE] about noon. She and came to the facility about 6:00 PM with R2's wife. The room was dirty, it smelled like urine and there was red and brown spots on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident was safely transferred. This applies to 1 of 3 residents (R2) reviewed for safety in the sample of 8. The findings include: R2's face sheet shows he is a [AGE] year old male admitted to the facility on [DATE]. R2's diagnosis include hemiplegia and hemiparesis following cerebral infarction affecting right non-dominant side, nontraumatic intracerebral hemorrhage in cerebellum, and dysphagia. On 10/18/23 at 10:22 AM, R2 was observed lying in his bed. He said his right leg is heavy and he does not have control over his body. His right arm was drawn into his chest. He said there's been a lot things that have happened at the facility that he is not happy with. He said on 10/14/2,3 he was transferred by one staff member in a rushed, unsafe manner. On 10/18/23 at 10:17 AM, V4 (Social Worker) said, A staff member told me (R2 was upset. I talked to (R2) and he said he was upset in the manner he was transferred by (V11, Certified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2023-12-13 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure nursing staffing data was posted in a daily basis. The failure affects all residents residing at the facility. The findings include: The Facility CMS-671 Form, dated 12/11/23, shows there were 184 residents residing at the facility. On 12/11/23, 12/12/23, and 12/13/23, the nursing staff information that contains actual hours worked of nursing staff (Registered Nurses, Licensed Practical Nurses and Certified Nursing Assistants) and facility resident census was not posted at the facility. On 12/13/23 at 10:35 AM, V27 (CNA/Certified Nursing Assistant Scheduler) was asked where was the nursingstaffing information was posted, V27 stated What staffing information? Where is it supposed to be posted? At 10:45 AM, V26 (Receptionist) said staffing was posted daily at the front area. When this surveyor asked where was the posting, V26 showed the staffing information dated 11/29/23 (approximately 14 days old). V2 (Director of Nursing) and V6 (Assistant Administrator) who was at the front desk confirmed the date of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$65,554 in federal fines across 5 penalties.
- $19,400 — penalty dated 2025-11-19
- $14,333 — penalty dated 2025-01-15
- $12,048 — penalty dated 2024-11-15
- $5,340 — penalty dated 2024-10-08
- $14,433 — penalty dated 2024-10-08
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to ELEVATE CARE — 14 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 2.4 | -0.4 vs chain |
| Health inspection | 2 of 5 | 2.5 | -0.5 vs chain |
| Staffing | 2 of 5 | 2.1 | -0.1 vs chain |
| Quality measures | 3 of 5 | 3.6 | -0.6 vs chain |
The other 13 homes this chain runs (chain average 2.4★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| EC EQUITIES, LLC | Organization | DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | — | since 01/01/2019 |
| MEYSTEL, MOSHE | Individual | DIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2019 |
| PANCER, AARON | Individual | DIRECT OWNERSHIP INTEREST; INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF; ADP OF THE SNF | — | since 01/01/2019 |
| WINER, YERUCHAM | Individual | DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | — | since 01/01/2019 |
| ROTHNER, DANIEL | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 5% | since 01/01/2019 |
| ROTHNER, MELISSA | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 5% | since 01/01/2019 |
| ROTHNER, RACHEL | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 5% | since 01/01/2019 |
| RUDOLPH, KIMBERLY | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 5% | since 01/01/2019 |
| VALES, ADAM | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 5% | since 01/01/2019 |
| VALES, KATHRYN | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 5% | since 01/01/2019 |
| FRANK, CRAIG | Individual | MANAGING CONTROL - GOVERNING BODY; ADP OF THE SNF | — | since 01/01/2019 |
| LOBO, AIMAN | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2019 |
| ANDREWS, AMANDA | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2019 |
| MEYSTEL, MEIR | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2019 |
| SPECTOR, JENNIFER | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2019 |
| ELEVATE CARE INC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2019 |
| JAIN, SACHIN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2019 |
| SCHMIDT, ELIZABETH | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2019 |
| TUROFSKY, STEVEN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2019 |
| WILHELM, NAFTALI | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2019 |
| BERKOWITZ, DAVID | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 03/10/2026 |
| MEYSTEL, YOSEF | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 03/10/2026 |
| PANCER, JOSHUA | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 12/30/2025 |
| PANCER, MEIR | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 12/30/2025 |
| 2222 14TH ST, LLC | Organization | ADP OF THE SNF | — | since 10/31/2025 |
| ATIED ASSOCIATES LLC | Organization | ADP OF THE SNF | — | since 01/01/2019 |
| AVIVA M. WEINSCHNEIDER TRUST | Organization | ADP OF THE SNF | — | since 01/01/2019 |
| CURIS SERVICES LLC | Organization | ADP OF THE SNF | — | since 01/01/2019 |
| DANIEL M. GLENNER TRUST | Organization | ADP OF THE SNF | — | since 01/01/2019 |
| DAVID A BERKOWITZ DELTA TRUST | Organization | ADP OF THE SNF | — | since 01/01/2019 |
| EC PROPERTIES, LLC | Organization | ADP OF THE SNF | — | since 01/01/2019 |
| ELEVATE CARE CONSULTING LLC | Organization | ADP OF THE SNF | — | since 01/01/2019 |
| JONATHAN Z. GLENNER TRUST | Organization | ADP OF THE SNF | — | since 01/01/2019 |
| KEYSTONE HOLDING GROUP II LLC | Organization | ADP OF THE SNF | — | since 01/01/2019 |
| MEIR MEYSTEL REVOCABLE TRUST | Organization | ADP OF THE SNF | — | since 01/01/2019 |
| MICHAEL A. GLENNER 1994 TRUST | Organization | ADP OF THE SNF | — | since 01/01/2019 |
| YOSEF MEYSTEL DELTA TRUST | Organization | ADP OF THE SNF | — | since 01/01/2019 |
| GLENNER, ELLIOTT | Individual | ADP OF THE SNF | — | since 01/01/2019 |
| GLENNER, JONATHAN | Individual | ADP OF THE SNF | — | since 01/01/2019 |
| GLENNER, LISA | Individual | ADP OF THE SNF | — | since 01/01/2019 |
| GLENNER, SIDNEY | Individual | ADP OF THE SNF | — | since 01/01/2019 |
| KATZ, HAROLD | Individual | ADP OF THE SNF | — | since 01/01/2019 |
CMS files one row per role, so the 63 rows in the source record cover these 42 parties — each is shown once here with every role it holds. Nothing is omitted.
15 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $4.6M paid to related parties — landlords or management companies under common ownership — equal to about 21% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145669. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-11, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.