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Elevate Care Windsor Park

2649 East 75th St, Chicago, IL 60649 · For profit - Corporation · 240 certified beds · (773) 356-9300 Medicare & Medicaid certified

Call the home — (773) 356-9300 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited May 2025Behavioral-health or dementia-care citation at the harm level (F0758)8 actual-harm citations1 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)$116,544 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited May 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 8 actual-harm citations
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (73) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $116,544 in federal fines (most recent 2026-06-12)
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
7337 S South Shore Dr · (312) 671-0288 · Call to confirm hours
Pharmacy
2351 E 71st St Ste A · (773) 358-4135 · Call to confirm hours
Grocery
Unit0.2 mi
2523 E 75th St · (773) 221-6707 · Call to confirm hours
Park
7500 S South Shore Dr · (773) 375-8003 · Typically dawn to dusk

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased5.5%13.4%15.4%better
Long-stay residents who lose too much weight9.7%6.3%5.4%worse
Long-stay residents with a catheter left in their bladder0.7%0.9%0.9%better
Long-stay residents with a urinary tract infection1.1%1.5%2.0%better
Long-stay residents with depressive symptoms99.4%54.2%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury0.8%3.1%3.3%better
Long-stay residents whose ability to walk worsened7.2%14.3%16.1%better
Long-stay residents on antianxiety or hypnotic medication6.1%18.3%18.9%better
Long-stay residents given the seasonal flu vaccine82.3%91.8%95.3%worse
Long-stay residents with pressure ulcers7.1%4.8%4.7%worse
Long-stay residents with worsening bladder/bowel control6.1%20.6%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table28.2%21.7%17.1%worse
Short-stay residents who newly got an antipsychotic medication0.7%2.2%1.4%better
Short-stay residents given the seasonal flu vaccine25.3%63.1%79.4%worse
Short-stay residents rehospitalized after admission29.8%26.1%22.6%worse
Short-stay residents with an outpatient ER visit8.3%13.9%12.0%better
Long-stay hospitalizations per 1,000 resident days1.632.021.67typical
Long-stay outpatient ER visits per 1,000 resident days0.612.221.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

40.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 94 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

40.0%U.S. median 51.5%
Got home and stayed home
9.7%U.S. median 10.7%
Went back to hospital
0.11U.S. median 0.31
Therapy hours / resident / day
0.05hours / resident / day
Physical therapy
0.05hours / resident / day
Occupational therapy
<0.01hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.11 therapist hours per resident per day in 2026Q1 — more than 6% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 3% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF40.0%CMS range 29.7–51.651.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.7%CMS range 7.1–12.910.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified86.8%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay2.6%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened5.4%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.9%CMS range 3.7–12.27.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.211.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.29
RN hours/ resident / day
0.94
LPN hours/ resident / day
1.74
Aide hours/ resident / day
2.97
Total nurse hours/ resident / day
0.17
RN hoursweekends
42.1%
Total nursing turnover
71.4%
RN turnover

How full it usually is: this home is certified for 240 beds and averages 199.8 residents a day — about 83% occupied, or roughly 40 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.97 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.29 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.74 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.56 hrs/resident/day on weekends vs 3.14 on weekdays — 18% thinner on weekends. RN hours go from 0.33 to 0.17 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 42% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

15
deficiencies at the latest standard inspection (2026-04-03)
14
at the previous standard inspection (2025-03-06)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

73 citations, most serious first. The 19 most serious are shown; the remaining 54 are one tap away and print in full.

  • Actual harm · Gcited before2026-06-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to safely warm up food in the microwave for one resident (R4) out of four residents reviewed for accidents and supervision. This failure resulted in the resident sustaining a second degree burn measuring 15.0 cm (Centimeter) x 17.0 cm x 0.10 cm after hot noodles were spilled in her lap. Findings include: R4 was admitted to the facility with diagnosis not limited to Essential (Primary) Hypertension, Gastro-Esophageal Reflux Disease, Kyphosis, Cerebral Palsy, Burn of Second Degree of Right Thigh. R4's MDS (Minimum Data Set) BIMS (Brief Interview for Mental Status) score is 15 indicating intact cognitive response. Progress note dated 04/14/26 2:34 PM document in part: Wound Care Note Text: R4 had a recent report of a new skin condition. There has been an additional report of a change in pain level since the event. Progress note dated 04/14/26 3:06 PM document in part: Wound Care Note Text: Wound care assessed resident post spill with a cup of noodles. R4…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-01-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to follow their fall prevention policy and safely transfer for one resident (R4). The facility failed to check the mechanical lift sling to ensure that the sling was safe for resident transfers. This failure resulted in R4 falling to the ground from a mechanical lift, causing R4 pain and being frightened every time the staff have to transfer R4. This failure affected one resident (R4) reviewed for falls. This past noncompliance occurred from 10/26/25 to 11/4/25. Findings include:R4's medical diagnoses include but are not limited to hemiplegia and hemiparesis following unspecified cerebrovascular disease affecting right dominant side, essential hypertension, type 2 diabetes mellitus, obesity, peripheral vascular disease.R4's Minimum Data Set (MDS) dated [DATE] has a Brief Interview for Mental Status (BIMS) score of 15, indicating R4's cognition is intact.R4's progress notes dated 10/26/25 at 5:20pm documents in part, CNA (Certified Nursing Assistant) called…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Actual harm · Gcited before2025-06-23 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide wound care treatment and change wound dressing as ordered by physician to one (R1) resident identified as a high risk for development of pressure ulcer. This failure affected one (R1) out of three residents reviewed for improper nursing care. As a result of this failure, R1 had worsening/deterioration and infection of pressure ulcer. The findings include: R1's admission record showed admission date of 5/12/2025 with diagnoses not limited to Hemiplegia and hemiparesis following cerebral infarction affecting left dominant side, Essential (primary) hypertension, Aphasia following cerebral infarction, Dysphagia following cerebral infarction, Acute respiratory failure with hypoxia, Pneumonitis due to inhalation of food and vomit, Encounter for attention to gastrostomy, Pressure ulcer of sacral region unstageable. R1's MDS (Minimum Data Set) dated 5/20/2025 showed R1 was rarely or never understood. R1 needed total assistance or dependent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-03-06 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review, the facility failed to make prescribed anticonvulsant medication (Dilantin/ Phenytoin) available for one a resident (R444), who is diagnosed with seizure disorder, had sub- therapeutic (low levels) of Dilantin in his blood according to lab-work, and missed a dose of his anticonvulsant medication; the facility failed to administer medication for one resident (R15) who has seizure disorder. This failure has affected R444, who had two episodes of seizures within five minutes of each other and resulted in R15 having sub- therapeutic levels Dilantin medication in the blood. Findings include: R444 is a [AGE] year old with diagnosis including but not limited to: Conversion disorder with seizures or convulsions, personal history of transient ischemic attack, congestive heart failure, hypertensive heart and chronic kidney disease with heart failure. R444's BIMS (Brief Interview of Mental Status) score as of 2/25/25 is 15, which indicates cognitively intact. On 3/3/25 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-03-06 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to provide restorative services for four physically impaired residents: R445, R59, R88 and R85. This failure has affected four of four residents reviewed for restorative services and has resulted in R445 becoming visibly emotional while expressing her fear of deteriorating in bed. Findings include: R445 is a [AGE] year old with diagnosis including but not limited to: multiple sclerosis, secondary malignant neoplasm of brain, neuromuscular dysfunction of bladder and adult failure to thrive. R445's BIMS (Brief Interview of Mental Status) score is 15, which indicates cognitively intact. R59 is [AGE] year old with diagnosis including but not limited to: rheumatoid arthritis, functional quadriplegia, presence of unspecified artificial hip, contracture of muscle to right upper arm and left upper arm, contracture to muscle of right lower leg and left lower leg. R59's Care Plan documents, R59 has no cognitive impairment and/ or impaired thought process and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-03-06 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review, the facility failed to provide continuous supplementary oxygen to one resident (R19); failed to provide the correct concentration of oxygen for R73; and failed to ensure that oxygen tubing for one resident (R544) was dated. This failure has resulted in R19 having an oxygen saturation of 89% and has the potential to affect 30 Residents using oxygen in the facility. Findings include: R19 is [AGE] year old with diagnosis including but not limited to: Chronic obstructive pulmonary disease, malignant neoplasm of unspecified bronchus or lung, secondary malignant neoplasm of brain and chronic kidney disease. During investigation on 3/3/25 at 11:15 AM, R19 yelled out, I can't breathe. At that time, Surveyor entered R19's room and noted a nasal cannula hanging from R19's ear but not placed into his nostril. On 3/3/25 at 11:15 AM, Surveyor went to inform V11 (LPN/ Licensed Practical Nurse) that R19 needed help ASAP (as soon as possible). On 3/3/25 at 11:16 AM V11 (LPN)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2025-03-06 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the failed to ensure residents are free from unnecessary psychotropic medication use; failed to ensure that gradual dose reductions were completed. This failure caused harm to R58, causing R58 to exhibit symptoms of sedation. On 3/3/2025 at 10:37 AM, R58 was observed in semi-Fowlers position resting in bed. Resident was difficult to arouse by voice and appeared lethargic. When being interviewed, R58's voice was unclear when speaking and was falling asleep mid conversation. Record review of R58's minimum data set (dated 12/19/2024) documents in part that R58 has clear speech, is able to make self understood, able to express ideas and wants; has a brief interview of mental status summary score of 10, indicating R58 has cognitive impairment; has no hallucinations, delusions, physical/verbal or other behaviors towards others, has not rejected care; does not have any serious mental illness (SMI). Record review of R58's admission record documents in part a diagnosis of unspecified dementia without behavioral disturbance. Record review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-12-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement their fall prevention policy to ensure the safety of a resident by failing to assess for the risk for falls and implement appropriate fall prevention interventions. The facility also failed to provide supervision and assistive devices to utilize as necessary for one of three residents (R1) reviewed for falls. These failures resulted in R1 falling, requiring transport to the local emergency department where R1 was diagnosed with a closed fracture of the neck of the left femur, requiring surgical repair. Findings include: R1's clinical record indicates R1's medical diagnoses including epilepsy, history of falling, essential hypertension, dementia, psychotic disorder with delusions, elevated prostate, disorder of the kidney and ureter, and schizophrenia. R1's Minimum Date Set [MDS] section [C] dated 11/25/24 indicates R1 is severely cognitively impaired. R1's fall assessment indicates R1 is a high fall risk. R1's Lab: 11/25/24 phenytoin level = 23.2 [high level] the range is [10-20] valproic acid level = 35.4 [low]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2023-10-06 · tag F0624 — isolated
    Prepare residents for a safe transfer or discharge from the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews the facility failed to follow their discharge policy to ensure R1 was safely discharged home with the necessary durable medical equipment [DME] in a sample of 6 residents. This failure resulted in R1 with an increase in pain to the surgical right hip, and emotional distress leaving R1 feeling upset, afraid, sometimes crying scared that R1 was going to fall and hurt herself. Findings included: R1's clinical record document in part: R1 is an [AGE] year-old admitted on [DATE] and discharged on 9/16/23, with the medical diagnosis of displaced fracture of base of neck of right femur encounter for closed fracture with routine healing, history of falling, Alzheimer disease, dementia, syncope and collapse, kidney failure, long term use of anticoagulant, abnormalities of gait and mobility, weakness, and lack of coordination. R1's minimum data set [MDS] Brief Interview Mental Status Score Indicates R10 is mildly cognitively impaired. R1's discharge summary documents in part dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-06-12 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to maintain a safe, functional, sanitary, comfortable environment. The facility failed to maintain and repair water leaks in the kitchen timely. The facility also failed to maintain an adequate supply of dining ware resulted in residents being served meals using disposable Styrofoam items. These deficient practices have the potential to affect all 189 residents receiving food prepared in the facility's kitchen. Findings Include:1.) On 6/9/26 at 9:50AM, V7 (Dietary Manager) and surveyor toured the kitchen. Observed an active ceiling leak over the handwashing sink. There were no mold or discolored areas observed in the kitchen. Observed discolored area on the ceiling tile in the dishwashing area in the kitchen. On 6/9/10 at 9:58AM, V7 (Dietary Manager) stated, The discolored ceiling tile in the dishwashing area was from a leak over a month ago. The first-floor shower room was leaking down. The former administrator, housekeeping director and maintenance staff were made aware. The leak was leaking for about two…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-12 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to report an incident of a resident burn to the state agency in a timely manner for one (R4) resident that sustained a second degree burn. Findings Include:R4 was admitted to the facility with diagnosis not limited to Essential (Primary) Hypertension, Gastro-Esophageal Reflux Disease, Kyphosis, Cerebral Palsy, Burn of Second Degree of Right Thigh. R4's MDS (Minimum Data Set) BIMS (Brief Interview for Mental Status) score is 15 indicating intact cognitive response. Progress note dated 04/14/26 2:34 PM document in part: Wound Care Note Text: R4 had a recent report of a new skin condition. There has been an additional report of a change in pain level since the event. Progress note dated 04/14/26 3:06 PM document in part: Wound Care Note Text: Wound care assessed resident post spill with a cup of noodles. R4 states that she was going to eat her lunch with other residents on another floor, and she had a spasm. Upon the spasm she spilled the noodles toward her.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-12 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure a resident dependent on incontinent care was provided incontinent care in a timely manner for one (R9) of four residents reviewed for quality of care/treatment.Findings Include:R9's diagnoses include but not limited to History of Falling, Chronic Diastolic (Congestive) Heart Failure, Malignant Neoplasm of Prostate, Atrial Fibrillation, Hypertensive Heart Disease with Heart Failure, Benign Prostatic Hyperplasia with Lower Urinary Tract Symptoms, Absolute Glaucoma, Right Eye, Hemiplegia and Hemiparesis Following Cerebral Infarction Affecting Left Non-Dominant Side, Type 2 Diabetes Mellitus with Diabetic Neuropathy, , Peripheral Vascular Disease, Gastro-Esophageal Reflux Disease, Diseases of Anus and Rectum, Pressure Ulcer of Sacral Region, Stage 3, Pressure Ulcer of left Buttock, Stage 2. R9's MDS (Minimum Data Set) BIMS (Brief Interview for Mental Status) score is 15 indicating intact cognitive response.R9's Care Plan document in part: Focus: R9 presents with a functional deficit in Bed Mobility related…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-12 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to ensure staff wore the proper PPE (Personal Protective Equipment) while providing care for one (R9) resident on Enhanced Barrier Precautions. Findings Include:R9's diagnoses include but not limited to History of Falling, Chronic Diastolic (Congestive) Heart Failure, Malignant Neoplasm of Prostate, Atrial Fibrillation, Hypertensive Heart Disease with Heart Failure, Benign Prostatic Hyperplasia with Lower Urinary Tract Symptoms, Absolute Glaucoma, Right Eye, Hemiplegia and Hemiparesis Following Cerebral Infarction Affecting Left Non-Dominant Side, Type 2 Diabetes Mellitus with Diabetic Neuropathy, , Peripheral Vascular Disease, Gastro-Esophageal Reflux Disease, Diseases of Anus and Rectum, Pressure Ulcer of Sacral Region, Stage 3, Pressure Ulcer of left Buttock, Stage 2. R9's MDS (Minimum Data Set) BIMS (Brief Interview for Mental Status) score is 15 indicating intact cognitive response.Care Plan document in part: Focus: R9 Has Gastrostomy Tube.Physician order document in part: Enhanced Barrier Precautions. G-tube…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-04-03 · tag F0809 — failed to serve meals on a reasonable schedule — widespread
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure there are no more than 14 hours between the evening meal and breakfast the following day with a substantial bedtime snack available/offered to everyone. These failures have the potential to affect all 190 residents receiving oral diets from the facility's kitchen. Findings include:On 03/31/26 during initial tour on units observed mealtime schedule posted which documented in part, 3rd floor dinner is served at 4:40 PM and breakfast is served at 7:40 AM, 2nd floor is served at 4:55 PM and breakfast is served at 7:55 AM, 1st floor is served at 5:20 PM and breakfast is served at 8:20 AM. On 04/01/26 at 11:51 PM, V28 (Food Service Director) stated each floor after the dinner meal a tray of evening snacks which consists of ten peanut butter and jelly sandwiches, ten meat sandwiches, four to five pieces of fresh fruit, 10-15 packages of graham crackers and four containers of applesauce or pudding. V28 stated the evening snacks are…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-03 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to (a) ensure a resident received the correct oxygen flow rate, (b) obtain physician order for oxygen use, (c) ensure oxygen in use signage was posted, (d) develop comprehensive care plan for oxygen use, (e) ensure oxygen nasal cannula was labeled and dated and (f) ensure nebulization tubing mask was properly stored. These failures affected five (R41, R89, R105, R173, R207) of seven residents reviewed for respiratory care in a sample of 35. The findings include: R173's face sheet/admission record shows admission date on 11/1/2010 with diagnoses not limited to Type 2 diabetes mellitus, Hemiplegia and hemiparesis following unspecified cerebrovascular disease affecting left non-dominant side, Dysphagia oropharyngeal phase, Essential (primary) hypertension, Hyperlipidemia, Benign prostatic hyperplasia, Gastro-esophageal reflux disease. MDS (Minimum Data Set) dated 1/27/26 shows R173's cognition is intact. On 3/31/26 At 12:20PM R173 was sitting up…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-03 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to ensure a) medications were discarded when expired, b) ensure medications were labeled with the resident's name and c.) ensure medications were dated when opened in 4 of 4 medication carts reviewed during the medications labeling and storage observation.Findings Include:On 04/01/26 at 09:34 PM V9 (Licensed Practical Nurse) handed the surveyor a zip lock bag containing Budesonide-Formoterol Fumarate Inhalation Aerosol 160-4.5 MCG/ACT with 135-1 and the date of 03/18/26 written in marker on the inhaler. There was no label or resident name on the inhaler. V9 stated I don't know what happened to the box, I will order a new inhaler.On 04/01/26 at 12:11 PM the second-floor team 1 medication cart was reviewed with V11 (Licensed Practical Nurse). A bottle of Aspirin 325 mg was observed in the top drawer of the medication cart with an expiration date of 08/25.On 04/01/26 at 12:28 PM the third-floor medication cart #2 was reviewed with V25 (Licensed Practical Nurse). During review of the controlled substance a Controlled…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-03 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a) food items were properly labeled and dated, b.) food is rotated using First In, First Out (FIFO) guidelines, c.) kitchen equipment is sanitized based on manufacturers' procedure directions. These failures have the potential to affect all 190 residents receiving food prepared in the facility's kitchen. Findings include:On 03/31/26 at 9:38 AM, V28 (Food Service Director) stated all opened items in the refrigerator and freezer should be labeled with a delivery date, an opened date and a use by date. V28 stated different food items have different use-by dates. V28 pointed to a posted chart on the wall in between the refrigerator and freezer and said the staff follow that use by-date chart. V28 stated labeling the opened food items with an open and use-by date is important so the staff knows when to discard an item, so a spoiled item does not get served to a resident(s) and potentially make them sick.On 03/31/26 at 9:40 AM, observed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-03 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to (a) ensure staff cleaned and disinfected reusable equipment between resident use, (b) perform hand hygiene during medication administration for five (R53, R56, R112, R119, R215) residents, (c) ensure proper Personal Protective Equipment (PPE) were worn during wound care treatment, (d) ensure Enhanced Barrier Precautions (EBP) signage was posted, (e) develop comprehensive care plan for one (R7) resident on Enhanced Barrier Precautions (EBP). These failures have the potential to affect six (R7, R53, R56, R112, R119, R215) residents reviewed for infection control in a sample of 35. The findings include: R7's face sheet/admission record shows initial admit date on 10/31/2025 with diagnoses not limited to Spinal stenosis lumbar region with neurogenic claudication, Unspecified injury to unspecified level of lumbar spinal cord, Pressure ulcer of sacral region stage 4, Peripheral vascular disease, Unspecified atrial fibrillation, Type 2 diabetes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-03 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure the call light was within reach for two (R1 and R13) of two residents reviewed for reasonable accommodation of needs in a sample of 35. The findings include: 1.) R1's face sheet/admission record shows admission date on 9/12/25 with diagnoses not limited to Pneumonitis due to inhalation of food and vomit, Hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side, Essential (primary) hypertension, Nontraumatic subdural hemorrhage, Chronic embolism and thrombosis of unspecified deep veins of left lower extremity, Conversion disorder with seizures or convulsions, Dysphagia, Adult failure to thrive. R1's MDS (Minimum Data Set) dated 2/4/2026 shows R1's cognition is intact. He needed Supervision or touching assistance with eating, chair/bed and toilet transfer, Partial/moderate assistance with oral, toileting and personal hygiene, shower/bathe self, upper and lower body dressing. R1's Care plan dated 11/25/2025 shows in part: R1 is at risk for falls due to Deconditioning,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 54 citations
  • Potential for harm · Dcited before2026-04-03 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain a physician order for a code status for two (R10, and R12) out of eight residents reviewed for advance directive in a total sample of thirty-five. Findings Include: R10's Minimum Data Set (MDS) dated [DATE] noted she is moderately cognitively impaired. R10's Electronic Medical Record (EMR) noted she was admitted to the facility on [DATE]. She is [AGE] years old with diagnoses not limited to type 2 diabetes mellitus without complications, dementia, obstructive and reflux uropathy, myocardial infarction, and chronic kidney disease. 2. R12's Minimum Data Set (MDS) dated [DATE] noted she is cognitively intact. R12's Electronic Medical Record (EMR) noted she was admitted to the facility on [DATE]. She is [AGE] years old with diagnoses not limited to type 2 diabetes mellitus with neuropathy, heart failure, end stage renal disease, dependence on renal dialysis, chronic obstructive pulmonary disease, cervicalgia, and adult failure to thrive. On 04/01/26…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-03 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide a clinical contraindication for gradual dose reduction (GDR) for residents receiving psychotropic medications. This failure resulted in three residents (R3, R11, R70) not having a gradual dose reduction (GDR) attempted/completed for medications they receive. Findings include: 1. R3's electronic health record (EHR) documents in part a diagnosis of Dementia with Moderate Mood Disturbance, Schizophrenia, Bipolar Disorder, Brief Psychotic Disorder. R3's Minimum Data Set (MDS) dated [DATE] documents in part, R3 receives antipsychotic medications on a routine basis, a GDR has not been attempted, and the physician has not documented GDR as clinically contraindicated.R3's Order Summary Report review of physician orders documents in part, R3 has an active order for the following medications: Depakote 500 mg two times a day for agitation (start date 12/13/24), Haloperidol 10 mg give 0.5 tablet by mouth two times a day for bipolar (start date…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-03 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to refer a resident (R11) who was later identified with a mental disorder to the appropriate state-designated authority for a Level II PASARR (Preadmission Screening and Resident Review) evaluation and determination for one out of a total sample of 35 residents. Findings include:R11's Notice of PASRR Level I Screen Outcome dated 10/31/22 documents in part PASSR Level I Determination: No Level II Required - No SMI/ID/RC.R11's PASRR Outcome Explanation Notice of No PASRR Level II Required which documents in part, Your Level I screen does not show that you have a mental illness or an intellectual/developmental disability (IDD). You do not need more screening unless you have or may have a serious mental illness or an IDD and experience a significant change in treatment needs.R11's admission Record documents in part an initial/original admit date of 11/04/22. It documents in part a diagnosis of Unspecified Psychosis (added 03/06/25).R11's admission Minimum…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-03 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to refer a resident to the appropriate state-designated authority for a PASARR Level II Screen evaluation and determination with known mental illness for one (R35) out of eight residents reviewed for Pre-admission Screening and Record Review (PASARR) in a total sample of 35.Findings include:R35's electronic health records (EHR) indicate R35 was admitted to the facility on [DATE] with diagnosis including but not limited to Delusional Disorders upon admission.R35's Order Summary Report dated 04/01/26 includes but not limited to Seroquel 50 mg two times a day for delusional disorder.R35's MDS (Minimum Data Set) dated 03/09/26 documents in part, R97's active diagnoses include but not limited to Psychiatric/Mood Disorder including Psychotic Disorder.R35's Notice of PASRR I Screen Outcome dated 11/30/22 documents in part, PASRR Level I Determination: No Level II Required - No SMI/ID/RC.R35's PASRR Outcome Explanation Notice of No PASRR Level II Required…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-03 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure nail care was provided for one (R126) resident who requires supervision in grooming reviewed for Activities of Daily Living (ADL) out of eight residents in total sample of thirty-five. Findings Include: R126's Minimum Data Set (MDS) dated [DATE], Brief Interview Score (15) indicates he is cognitively intact. R126 Electronic Health Record/EHR noted an active diagnosis of hemiplegia and hemiparesis affecting right dominant side, contracture of right hand, acquired absence of left leg below knee, acquired absence of other right toes, chronic kidney disease, and type 2 diabetes mellitus with diabetic nephropathy.R126's Minimum Data Set (MDS) dated [DATE] functional abilities assessment noted R126 requires partial/moderate assistance with personal hygiene.On 03/31/26 at 1:24 PM, R126 was observed up in a wheelchair in his room. R126's right hand was contracted with very long fingernails that overgrown the tips of his fingers. He also…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-03 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to assist a resident (R78) out of bed for 1 out of a total sample of 35 residents reviewed for Activities of Daily Living (ADLs).Findings include: R78's admission Record documents in part diagnoses of pathological fracture of right femur, malignant neoplasm of prostate, secondary malignant neoplasm of bone, adult failure to thrive, hemiplegia and hemiparesis (weakness and paralysis) following cerebral infarction (stroke) affecting the left non-dominant side, absolute glaucoma in the right eye, and history of falling. R78's 2/27/2026 MDS (Minimum Data Set) assessment documents in part that R78 is cognitively intact, has functional limitations to upper extremity on one side, and is dependent on staff to transfer from bed to chair. R78's Care Plan Report documents in part that R78 presents with functional deficit in bed mobility related to generalized weakness and musculoskeletal impairment (revised 10/14/2024). R78 has an ADL (Activities of Daily Living) self-care performance deficit related to impaired balance,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-03 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to ensure the controlled substances were counted and documented correctly in one of 4 medication carts reviewed during the medication storage and labeling observation.Findings Include:On 04/01/26 at 12:28 PM the third-floor medication cart 2 was reviewed with V25 (Licensed Practical Nurse). During review of the controlled substance a Controlled Substances Proof of Use sheet dated 03/19, amount received 15 ml (milliliter) was observed with no name documenting in part: Morphine Sulfate 100 mg (milligram) per 5 ml (milliliter). Take 0.25 ml (5mg) by mouth or under tongue every 2 hours as needed for shortness of breath. A box with R75's name was observed in the narcotic drawer. V25 stated the sheet has 15 ml but there is about 13 ml in the bottle. A Controlled Substances Proof of Use sheet, amount received 30 ml (milliliter) document in part: R75, Morphine Sulfate 20 mg/ml. Take 0.25 ml (5mg) by mouth or under tongue every 2 hours as needed for or every 1 hour as needed for SOB (Shortness of Breath). V25 stated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-03 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a resident (R78) was up-to-date with their pneumonia vaccine series for 1 out of 5 residents reviewed for immunizations.Findings include: R78's admission Record documents in part multiple comorbidities including malignant neoplasm of prostate, secondary malignant neoplasm of bone, atrial fibrillation, high blood pressure with heart failure, adult failure to thrive, stroke, diabetes, and high cholesterol. R78's 2/27/2026 MDS (Minimum Data Set) assessment and care plan documents in part that R78 is cognitively intact. On 4/01/2026 at 10:09 AM, V2 (Director of Nursing) stated the facility has pneumonia immunization trackers in their electronic medical records. Facility is to run the reports and see which residents are due for vaccines. R78's View Immunization documents in part that R78 received the Pneumovax 23 (PPSV23) on 10/25/2024. R78's immunization records do not indicate any other pneumonia vaccine. Center for Disease Control and Prevention's PneumoRecs VaxAdvisor documents in part that for individuals older than…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-29 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide adequate nursing staff to ensure resident needs are being met in a timely manner and medications are being administered as ordered by the physician. This had the potential to affect residents assigned to V31 (Licensed Practical Nurse) on 03/21/26 and residents residing on the 2nd and 3rd floor on 03/21/26, residents residing on the 3rd floor on 03/22/26 and residents assigned to V46 (Licensed Practical Nurse) on 03/26/26.Findings include:On 03/24/26 at 10:46 AM, V31 (Licensed Practical Nurse) stated she has been working at the facility since January 2026 and has been a Licensed Practical Nurse (LPN) since 2019. V31 stated she works full time on the 7-3 and 3-11 shift, mostly on the 1st floor and works during the week and covers weekends sometimes. V31 stated the 1st floor is staffed with two nurses and four Certified Nursing Assistants. V31 stated the staffing is shorter on the weekend because they get more call outs. V31 stated she worked this past weekend on the 1st floor; she was asked to come in to cover the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-29 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow physician orders for administering medications to eight (R1, R6, R7, R10, R11, R12 R13, R14) of eight residents reviewed for Improper Nursing Care. Findings include: On 3/24/26 at 10:46 AM V31 (Licensed Practical Nurse/LPN) stated she worked this past weekend on the 1st floor; she was asked to come in to cover the 7-3 shift. V31 stated she arrived at the facility around 10:00 AM and had to administer all the medications on the 2nd set of room assignments. V31 stated some of the 9:00 AM medications were given late, meaning they were given after 10:00 AM. V31 stated if residents do not receive their medications on time, it may mean the residents' pain or blood pressure is not being well controlled. On 3/25/26 at 2:24 PM V30 (Registered Nurse/RN) stated on 3/21/26 she was the only nurse on the unit because the other nurse had called off. She stated one of the CNAs came to tell her that R12 was in a lot of pain, so V30 did a pain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-29 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents are free of any significant medication error for two (R12 and R13) of eight residents reviewed for improper nursing care. The findings include:On 3/25/26 at 2:24 PM V30 (Registered Nurse/RN) stated on 3/21/26 she was the only nurse on the unit because the other nurse had called off. She stated one of the CNAs (Certified Nursing Assistants) came to tell her that R12 was in a lot of pain, so V30 did a pain assessment on R12 and gave him his morning medications. V30 stated R12 had an order of Gabapentin at 9:00 AM and it was given around 11:15 AM. V30 stated 9:00 AM medications should be given between 8:00 AM-10:00 AM. V30 stated the potential problem with the residents receiving medication late is they could have a spike in their blood pressure, blood sugar, or pain level if they are receiving medications for those areas. On 3/25/26 at 2:45 PM Observed R12 sitting up in wheelchair at the side of his bed in his room. R12…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-25 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review the facility failed to update a resident's (R1) care plan intervention post resident fall. This failure affected 1 of 3 residents reviewed for falls.Findings include: R1 has a diagnosis which includes but not limited to repeated falls and spinal stenosis. R1 has a Brief Interview for Mental Status (BIMS) dated 06/05/25 without a score of 10 which indicates that R1 has some cognitive impairments. During this survey R1 was able to answer surveyor questions appropriately. R1's progress note dated 06/11/25 at 7:40 pm, authored by V12 (Agency Licensed Practical Nurse/LPN) that documents, in part: Situation: Resident transferred to the local hospital per MD's (Medical Doctors) request following fall. No observable injuries noted per SN (Skilled Nurse) at this time other than redness on areas directly impacted from fall (sacral, right buttocks, lower central back.) Background: Resident fell in the hallway coming from dining area from standing position while pushing wheelchair to her room. Fall was unwitnessed. R1's progress note dated 06/11/25 at 6:59…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review the facility failed to investigate a resident (R1's) fall. This failure affected 1 of 3 residents reviewed for fall accidents/incidents.Findings include: R1 has a diagnosis which includes but not limited to repeated falls and spinal stenosis. R1 has a Brief Interview for Mental Status (BIMS) dated 06/05/25 without a score of 10 which indicates that R1 has some cognitive impairments. During this survey R1 was able to answer Surveyors questions appropriately. R1's progress note dated 06/11/25 at 7:40 pm, authored by V12 (Agency Licensed Practical Nurse/LPN) that documents, in part: Situation: Resident transferred to the local hospital per MD's (Medical Doctors) request following fall. No observable injuries noted per SN (Skilled Nurse) at this time other than redness on areas directly impacted from fall (sacral, right buttocks, lower central back.) Background: Resident fell in the hallway coming from dining area from standing position while pushing wheelchair to her room. Fall was unwitnessed. R1's progress note dated 06/11/25 at 6:59 pm, authored…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-23 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to (a) implement transmission-based precautions, (b) ensure staff wear proper PPE (Personal Protective Equipment), (c) post precaution sign to alert staff for instructions prior to entering the room, and (d) provide PPE supplies accessible to staff for 1 (R1) of 3 residents reviewed for improper nursing care. These failures have the potential to cross contaminate 15 residents assigned to V7 (Certified Nursing Assistant/CNA). The findings include: R1's admission record showed admit date on 5/12/2025 with diagnoses not limited to Hemiplegia and hemiparesis following cerebral infarction affecting left dominant side, Essential (primary) hypertension, Aphasia following cerebral infarction, Dysphagia following cerebral infarction, Acute respiratory failure with hypoxia, Pneumonitis due to inhalation of food and vomit, Encounter for attention to gastrostomy, Pressure ulcer of sacral region unstageable. R1's MDS (Minimum Data Set) dated 5/20/2025 showed R1 was rarely or never understood. She needed total assistance or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-09 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to keep two residents (R2 and R5) free from abuse of three reviewed for abuse in a total sample of nine residents. Findings include: On 5/2/25 at 1:30 PM, R2 said R5 hit her in the head with an open milk carton and milk went everywhere. R2 said R5 and her popped each other. R2 was smoking a cigarette outside. R5 said R2 needs to do something with her hair and kept calling R2 big girl. R5 wouldn't leave R2 alone. R2 pushed R5's face, I muffed him. R5 threw an open milk carton in R2's face. R2 said there was no staff outside. V11 (Psychosocial Aide/Social Service Assistant) came outside after everything happened. R2 said R5 talks about her almost every day. R2 said they talk about her weight, hair, and how crazy she is. On 5/6/25 at 10:00 AM, V2 (Director of Nursing) stated the incident with R2 and R5 happened on the patio during smoking break. The police were not notified of the altercation between R2 and R5. R2 was sent out to the hospital. On 5/6/25 at 10:30 AM, R5 said the incident with R2 was during a smoke break. R5 and R2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-03-06 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure foods in the refrigerator and freezer were labeled with a date indicating when the item was placed into the refrigerator/freezer and labeled with a use by date. These failures have the potential to affect all 194 residents in the facility who are receiving an oral diet. The findings include: On 03/03/2025 at 9:35am Walk-in Freezer #1 observation accompanied by V4(Director of Food Service). Observed four boxes of wild berry magic cup desserts which contained 48(4 fluid oz) cups in each box, the four boxes were not dated with a date the item was stored in the freezer, nor dated with a use by date. On 03/03/2025 at 9:45am Walk-in refrigerator observation accompanied by V4. Observed a package of yellow pasteurized process American cheese slices, not dated with a date the cheese was placed into the refrigerator, nor dated with a use by date. On 03/05/2025 at 11:45am V4 (Director of Food Service) stated all kitchen staff are responsible for labeling food items placed into the freezers and refrigerators with a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-03-06 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure the outside trash dumpsters were not missing lids to cover the tops of the trash dumpsters. This failure has the potential to affect all 199 residents residing at the facility. Findings include: The (3/03/2025) facility census was 199 residents. On 03/04/2025 at 10:04am V38 (Dietary Aide) escorted surveyor to the outside dumpsters located behind the facility. The facility has 2 green colored outside trash dumpsters. Each dumpster has a black plastic lid divided into three parts covering the top of the trash dumpster. Observed the first part of the black plastic lid missing on both trash dumpsters. On 3/4/2025 at 10:08am V38(Dietary Aide) stated the trash disposal company comes to empty the outside dumpsters two to three times a week. V38 stated the lids are required so that the trash will not fly out of the trash dumpsters and to prevent animals from getting into the trash dumpsters. V38 stated I do not know who is responsible for maintaining the outside trash dumpsters. On 03/04/2025 at 10:10am…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-03-06 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure a clean linen cart was not stored inside the restroom of a resident on Enhanced Barrier Precautions (EBP) and failed to ensure the plastic bag used for containment of soiled linen were securely tied prior to conveyance via a chute. These failures affected 2 (R7 and R89) reviewed for infection control and have the potential to affect all the residents residing at the facility. Findings include: #1 The (undated) Enhanced Barrier Precaution List include R89. On 03/04/2025 at 1:06pm, V26 (Infection Preventionist/LPN) stated residents on EBP are residents with indwelling cath, wound, trache, on dialysis, with colonized MDRO (multidrug-resistant organisms) and XDRO (extensively drug-resistant organisms). On 03/03/2025 at 11:25 AM, V8 (Assistant Director of Nursing) stated the orange sticker by the resident name identifier on the doorframe means the resident is on EBP (Enhanced Barrier Precautions). On 03/03/2025 at 12:03 PM, there was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-06 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to conduct care plan conferences, allowing residents/their families exercise the right to participate in the development/implementation of their plan of care; failed to follow their comprehensive care planning policy. These failure affects 4 residents (R9, R58, R163, and R48). Findings include: Record review of R9's Minimum Data Set (dated 1/2/2025) documents in part a brief interview of mental status (BIMS) summary score of 12, indicating mild cognitive impairment. On 3/3/2025 at 10:27 AM, R9 stated wishes to discharge from the facility but did not know what R9's plan for discharge was within R9's care plan. R9 denied being asked to participate in the development of R9's plan of care, denied that R9's plan of care was reviewed with R9 and denied ever being invited to a care plan conference to discuss R9's plan of care. R9 affirmed that if there was a meeting about R9's plan of care, R9 would want to attend. Record review of Interdisciplinary Team Meeting (Care Plan Conference) (dated 6/18/2024) documents in part…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-06 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide assistance with grooming. These failures affected 1 (R46) of 3 residents (R46, R73, R148,) reviewed for ADLs (activities of daily living) in a sample of 65. Findings Include: On 3/3/2025 at 12:04 pm, R46's fingernails were long and contained brown matter under all 10 fingernails. R46 stated that she did not like her nails long and wanted her nails trimmed. R46's Face Sheet dated March 4, 2025, shows R46 was admitted to the facility admitted to the facility on [DATE] with multiple diagnosis including but not limited to Encephalopathy, Dementia without Behavioral Disturbance, Psychotic Disturbance, Mood Disturbance, and anxiety, Altered Mental Status, Long Term Use of Anticoagulants, Hyperlipidemia, Essential Hypertension, Anemia, Contusion of Left Wrist, Syncope and Collapse, and Unspecified Psychosis Not Due TO Substance Or Known Physiological Condition. R46's Minimum Data Set (MDS) dated [DATE], shows R46 has a Brief Interview for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-06 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on Observation, interview, and record review, the facility failed to ensure that residents' Low Air Loss Mattresses (LALM) for pressure ulcer prevention are set at the correct weight settings. This failure affected five residents (R38, R40, R113, R148, R170) out of nine residents reviewed for pressure ulcer prevention and treatment in a sample of 33 residents. Findings include: Facility presented a list of 33 residents on low air loss mattress with the corresponding weight taken on 3/3/2025. R40's Face sheet dated March 4, 2025, documents that R40 was admitted to facility on November 19,2024 with diagnosis including Pressure Ulcer of Sacral region Stage 4, Pressure Ulcer of Right Hip Stage 4, Non- Pressure Chronic Ulcer of Right Heel and Midfoot with Unspecified Severity, Pressure Ulcer of Head Stage 3. R40's MDS (Minimum Data Set) dated February 21,2025, shows R40 has a score of 3 which means R40 is has severe cognitive impairment. R40's care plan dated August 2,2024 shows that R40 has a Pressure injury to left ear, sacrum, right hip, left hip and left thigh back, is at risk…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-06 · tag F0813 — pattern
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure the personal refrigerator temperatures were monitored daily, failed to ensure expired food items were discarded, and failed to ensure personal refrigerator has temperature log form in an effort to prevent foodborne illnesses. These failures affected 5 (R7, R71, R77, R124, and R145) residents reviewed for personal refrigerator in a total sample of 65 residents. Findings include: On 03/03/2025 at 12:09pm with V10 (Licensed Practice Nurse-LPN) inside R7's room. There was a personal refrigerator by R7's bedside. V10 was requested to check for the temperature log. V10 looked on the sides of R7's refrigerator and stated there is no temp log. There should be a log and we should be checking the refrigerator temperature every night. On 03/03/2025 at 11:50 AM with V7 (Certified Nursing Assistant). R71's personal refrigerator Fridge/Freezer log was from 12/2024. This surveyor requested V7 to check the food items inside R71's personal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-06 · tag F0919 — failed to provide a working call system — pattern
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure that residents' call lights are functional and in good working order. This failure has the potential to affect 4 residents, R32, R97, R645, and R646, reviewed for functioning call lights, in a total sample of 65 residents. Findings include: On 3/03/25 11:50 AM, R32 was observed in bed and stated that no staff responded to his call light for the past few days, and he sometimes had to yell out if he sees someone in the hallway. The surveyor asked R32 to push the call button and the call light was not functional. V19(CNA/Certified Nurse Assistant) tried the call light, and the light still did not come on. V19 stated that she (V19) would notify Maintenance. On 3/03/25 11:58 AM, R645's and R646's bathroom call light was observed to be non-functional. V19(CNA) went into the bathroom and pulled the light and stated that it was not working. V11(LPN/Licensed Practical Nurse) was notified. The surveyor asked V11 about Maintenance logbook at the nursing station; V11 stated that they do not use a logbook and that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-06 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to obtain informed consent for psychotropic medication. This failure affects 1 resident (R58) in a sample of 65. Findings include: Record review of R58's physician orders documents in part that R58 has an active order for QUEtiapine Fumarate (Seroquel) 25 mg tablet, give 0.5 tablet (total dose=12.5 mg) by mouth at bedtime for dementia with behavioral disturbance. This order began on 9/17/2023. Record review of R58's informed consent for psychotropic medication use (dated 1/11/2024) documents in part that R58 is consenting to take Seroquel 25 mg q hs (at bedtime). Diagnosis, benefits, targeted behaviors and alternatives to this medication are not noted on the consent as reviewed with the resident. No other psychotropic medication consent forms for R58 were provided during the survey. On 3/05/2025 at 1:39 PM, V20 (Nursing Supervisor, Licensed Practical Nurse) affirmed that V20 oversees the psychotropic medication program in the facility. V20 reviewed R58's physician order and affirmed that the total dosage for QUEtiapine…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-06 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to store a bottle of lorazepam in accordance to manufacturer's instructions. This failure affects 1 resident (R32) in a sample of 65. Findings include: Record review of R32's physician orders documents in an order for Lorazepam 2mg/mL concentrate that was discontinued on 12/20/2024. On 3/4/2025 at 12:18 PM, observed V42 (Licensed Practical Nurse) withdraw R32's bottle of lorazepam from the team 1 medication cart narcotics drawer. On the bottle of the lorazepam, a sticker was observed indicating that the medication should be stored in the refrigerator. V42 observed the sticker and affirmed that the bottle of lorazepam should have been stored in the fridge. Record review of manufacturers' instructions for Lorazepam Oral Concentrate documents in part, .PROTECT FROM LIGHT STORE AT 2 (degrees) to 8 (degrees) C (Celsius) (36 (degrees) to 46 (degrees) F (Fahrenheit)) . Record review of facility policy titled, STORAGE OF MEDICATIONS (dated 5/1/2018) documents in part, Policy Medications and biologicals are stored safely,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-11-10 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide residents with a home-like environment, clean and sanitary shower rooms. This failure has the potential to affect 195 residents residing in the facility. Findings include: On 11/8/2024 at 11:36am, V3 (LPN) stated, generally residents get showers 2 times a week or more if requested or if we see the resident needs an additional shower. There are 2 shower rooms on each floor and all the shower rooms are being used by residents. I have not heard shower rooms are not functioning. CNAs give showers and stand by assistance is given to residents that needs minimum assistance, more assistance is given to cognitive residents. On 11/8/024 at 11:39am, surveyor observed first floor SPA (shower) room with wet used towels on the floor, first shower stall with open bottle of soap on the floor, broken floor tiles, shower bed sitting in middle of the floor, middle shower stall with no shower fixture, water gauge station with missing tile, third…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-07-11 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to ensure the availability of adequate clean bed linen due to inadequate supply of new bed linens and laundry equipment malfunction. This has the potential to affect all 197 residents who reside in the facility. Findings include: On 7/9/24 10 AM the 3rd floor was observed with no bed linens on 2 clean linen carts located in the corridor. 3rd floor clean linen room was observed with no sheets stocked on shelves. On 7/9/24 10:20AM the 2nd floor was observed with no linens on 3 clean linen carts. The 2nd floor clean linen room had no sheets. On 7/9/24 10:30AM the 1st floor was observed with no linens on 2 clean linen carts. On 7/9/24 at 11:44AM the basement supply storage room used to store new bed linens was observed with no new bed linen. On 7/9/24 at 11:50AM the laundry machine room was observed with 3 washing machines. One washing machine was not functioning and there were no clean bed sheets observed in the laundry area. On 7/9/24 10:15AM V17 (3rd floor CNA) stated we usually have linens on floor however they…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-11 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to implement their Enhanced Barrier Precaution (EBP) policy and procedures by failing to place a resident with a pressure wound on EBP to prevent the potential spread of multidrug resistant organisms. This failure affects one resident (R5) and the potential to affect three additional residents (R9, R10, R11) on the sample list of 11. Findings include: The (07/08/2024) list of residents seen by V4 (Occupational Therapist) after seeing R5 include R9, R10 and R11. On 07/08/2024 at 11:46am, R5 stated I (R5) have a wound on my butt. This surveyor double checked R5's doorway. There was no EBP sign posted or Personal Protective Equipment (PPE) available outside of R5's room. On 07/08/2024 at 11:50am, V4 (Occupational Therapy) brought a rolling walker inside R5's room. V4 was wearing a mask, placed the rolling walker by R5's doorway and donned gloves. V4 walked towards R5, opened R5's milk carton, raised R5's bedside table, and repositioned R5 on bed. V4 removed V4's gloves and donned another pair of gloves. V4 then…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-11 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure low air loss mattress was set appropriately for one (R7) resident reviewed for pressure ulcer/injury treatment in the total sample of 11 residents. Findings include: On 07/08/2024 at 12:54pm, R7 was lying on a low air loss mattress, setting at 280 lbs (pounds), pulse, static off. On 07/08/2024 at 12:59pm, requested V7 (Certified Nursing Assistant) to check R7's setting of low air loss mattress and stated setting is at 280 lbs. On 07/08/2024 at 1:02pm, requested V3 (Agency RN) to check the setting of R7's low air loss mattress. V3 stated setting of low air loss mattress is at 280 lbs, pulse. On 07/08/2024 at 2:01pm, V10 (Wound Care Nurse) stated preventive measure for pressure ulcer or pressure injury are repositioning, supplement, low air loss mattress, pillow like equipment, and suspension boots. On 07/08/2024 at 2:02pm, V10 stated the setting of the low air loss mattress depends on the resident's weight. If the setting did not indicate the weight of the resident, we could set the low air loss mattress…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-13 · tag F0919 — failed to provide a working call system — pattern
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure the nurse call system was properly working for four of eight residents (R5, R6, R7, R8) reviewed for call lights on the sample list of eight. Findings include: R5 is [AGE] year old with diagnosis including but not limited to: Limitation of activities due to disability, Abnormalities of gait and mobility, dementia, pain in left shoulder, repeated falls and hypertension. R5's Functional Abilities and Goals section of MDS (Minimum Data Set) documents the following: R5 requires substantial/maximal assistance with toileting, dressing, eating, personal hygiene and transferring. R6 is [AGE] year old with diagnosis including but not limited to: Acquired absence of right leg below knee, Peripheral vascular disease, pain in right foot, chronic obstructive pulmonary disease and hypertension. R6's Functional Abilities and Goals section of MDS (Minimum Data Set) documents the following: R6 requires substantial/maximal assistance with dressing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-08 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and records review, the facility failed to investigate, and report alleged mental abuse for one (R1) of three residents reviewed. Findings include: R1's current face sheet documents R1 is a [AGE] year-old individual with medical diagnosis that include but not limited to; pain in left shoulder, chronic obstructive pulmonary disease with (acute) exacerbation, other lack of coordination, hyperlipidemia, unspecified, type 2 diabetes mellitus without complications. R's MDS (Minimum Data Set) section C-Cognitive function dated 2/2/24 documents R1's BIMS(Brief Interview for Mental Status as 15/15, meaning R1 has intact cognitive function, and R1's section D-Behavior, documents R1 has bad feelings about self. On 4/7/2024 at 10:10am, R1 said V8 (Restorative aide/CNA) was mean to her when V8 come to answer R1's call light and R1 asked her for help cleaning the back of her body because she cannot reach it. R1 said V8 told R1 that R1's CNA (Certified Nursing assistant[no name provided]) was in another…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-01-19 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to a.) ensure food items were properly labeled, dated, and stored, b.) kitchen staff wearing hair/beard coverings These failures have the potential to affect all 181 residents receiving food prepared in the facility's kitchen. Findings include: On 01/16/24 at 9:24 AM, V3 (Dietary Manager) stated all food items in the walk-in refrigerator should be labeled with a delivery date, open date and use by date. V3 pointed to a posted sign outside the walk-in refrigerator which listed expiration dates by the products. On 01/16/24 at 9:32 AM, during initial kitchen tour observed opened one gallon of Thousand Island Dressing in the walk-in refrigerator labeled with delivery date 10/31/23 and opened date 11/07/23. V3 unscrewed the bottle of Thousand Island Dressing which showed that the seal of the dressing had been broken and the product had been used. At 9:34 AM, V3 stated you cannot tell the use-by-date, it must have rubbed off. V3 stated the use-by-date for this item would be 30 days from the opened date. V3 stated,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-01-19 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure dumpster was covered to prevent the harborage and feeding of pests, insects, and rodents. This deficient sanitation practice has the potential to affect all 185 residents who reside in the facility. Findings include: On 01/16/24 at 11:00 AM, a member of the survey team observed dumpsters with opened lids. On 01/17/24 at 11:17 AM, with V3 (Dietary Manager) and V21 (Housekeeper) observed two large dumpsters outside the building. One dumpster was overflowing with trash bags and the lids were not fully closed because they were propped open with the trash bags. The second dumpster had 2 of the 3 lids wide opened. Debris could be seen on the ground outside the dumpster including disposable plastic gloves. V3 stated the kitchen and the housekeeping staff both use the dumpsters. V21 stated the dumpster lids are supposed to be closed to keep debris inside and keep pests from getting inside the dumpster. V21 usually stated the dumpster lids are closed and that there is usually not that much trash in the dumpsters…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-01-19 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, and review of records the facility failed to ensure all policies related to infection control were reviewed in a timely manner. And failed to follow policy on handling clean linen to avoid contamination. These failures have the potential to affect all 185 residents using linens and ensuring that facility policies and procedures are updated to address present infection related concerns. Findings include: On 1/16/2024 Infection Control policies and procedures were reviewed. The following policies and/or procedures are out of date: - Infection Prevention and Control Program effective date 11/28/2012 with revision date of 11/28/2017. Reviewed and approved date left blank. - Antibiotic / Antimicrobial Stewardship Program effective date 11/28/2017 without revision date. Reviewed and approved date is without a date. - Influenza and Pneumococcal Immunizations effective date 11/28/2012 with revision date 4/21/2022. Reviewed and approved date is without a date. - Outbreak Investigation and Reporting - Infection Control effective date 11/28/2012 with revision…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-01-19 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow their policy to develop a comprehensive person-centered care plan that directs the care team, consistent with the resident rights, that includes measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs. This failure affects 7 (R20, R45, R61, R91, R125, R129, R136) residents reviewed for comprehensive care plan in a sample of 35. The findings include: R61's health record documented admission date of 7/6/23 with diagnoses not limited to Type 2 diabetes mellitus with hyperglycemia, Epilepsy, Diverticulosis of intestine, Aphasia following cerebral infarction, Unspecified dementia, Anxiety, Depression, Benign prostatic hyperplasia without lower urinary tract symptoms, Personal history of other venous thrombosis and embolism, Complex regional pain syndrome, Malignant neoplasm of prostate, Essential (primary) hypertension, Hyperlipidemia, Heart failure. On 1/16/24 at 2:34 pm, R61's POS (Physician order sheet) included active order not limited to FULL CODE. No care plan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-19 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to follow their policy and procedure for medication storage and labeling to ensure medication was secured in a locked storage area for 1 (R182) resident and failed to properly date opened multi-dose inhalers and insulins for 6 residents (R144, R104, R123, R18, R76, R48) from two of four medication carts inspected for medication storage and labeling. Findings Include: On 1/16/24 at 10:17 AM, 2nd floor medication cart 2 was inspected with V33 (Licensed Practical Nurse). The following were noted: - R144's opened Tiotropium 18MCG inhaler without the date opened written on the label. - R104's opened Symbicort inhaler without the date opened written on the label. - R123's two opened Lispro insulin pen without the date opened written on the label. - R18's opened Basaglar insulin pen without the date opened written on the label. - R76's opened Lantus insulin vial without the date opened written on the label. V33 stated that all inhalers and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-01-19 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to follow the pureed menu spreadsheets for five residents (R16, R21, R77, R87, R101) out of 8 residents receiving pureed diets in a total sample of 35 residents. Findings include: On 01/16/23 during lunch round observations observed residents on pureed diets receiving pureed spaghetti w/meat sauce, pureed green vegetable (broccoli), applesauce, beverage. No pureed garlic bread was served. Items listed on the Diet Spreadsheet provided by V3 (Dietary Manager) listed the following items on fall/winter 23-24 week, 4 day 24 - Tuesday: pureed spaghetti w/meat sauce, pureed broccoli, pureed fruit crisp, pureed garlic bread, beverage. On 01/17/23 at 10:44 AM, during pureed meal preparation observations V19 (Dietary Cook) stated V19 follows the spreadsheets so V19 knows what food must be prepared. V19 stated V19 was the cook on duty 01/16/24. V19 reviewed the spreadsheets from 01/16/24 and stated, no, I didn't make the pureed garlic bread yesterday. I forgot. On 01/17/24 during tray line observations resident on pureed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-19 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility failed to follow policy on documenting influenza and pneumococcal vaccination on residents record for 5 out of 10 residents (R531, R233, R24, R182, and R181) reviewed for vaccination / immunization. Findings include: On 1/16/2024 five (5) residents were at randomly selected for Pneumococcal and Influenza vaccination / immunization review. Under immunization on their electronic health record, five (5) residents selected has the following recorded immunization: - R531 does not have any immunization recorded. - R233 influenza was recorded as completed. No other immunization was recorded. - R24 influenza was recorded as refused. No other immunization was recorded. - R182 influenza was recorded as refused. No other immunization was recorded. - R181 influenza was recorded as refused. No other immunization was recorded. On 01/17/2024 at 01:08 PM, V41 (Infection Control Preventionist / Registered Nurse) stated that all immunizations including influenza and pneumococcal vaccinations should be recorded in the immunization tab in resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-01-19 · tag F0887 — pattern
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of records and interviews the facility failed to show documentation of 5 out of 10 residents (R531, R233, R24, R182, and R181) Covid-19 vaccination status. Failed to provide staff documentation that Covid-19 was screened and offered and failed to provide Covid-19 vaccination policy for both residents and staff. This also affects 5 residents (R531, R233, R24, R182, and R181) determination of Covid-19 vaccination and to avail the benefit of Covid-19 vaccine. Findings include: On 1/16/2024 five (5) residents were at randomly selected for Covid-19 vaccination / immunization review. Under immunization on their electronic health record, five (5) residents selected has the following recorded immunization: - R531 does not have Covid-19 record. - R233 does not have Covid-19 record. - R24 does not have Covid-19 record. - R182 does not have Covid-19 record. - R181 does not have Covid-19 record. On 01/17/2024 at 01:08 PM, V41 (Infection Control Preventionist / Registered Nurse) stated that all immunizations including Covid-19 vaccinations should be recorded in the immunization…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-19 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and review of records the facility failed to follow their policy on feeding and assisting residents to eat. Failures include facility staff was standing and not giving attention to 3 out of 3 residents (R2, R101, R16) during mealtime. These failures affects 3 residents (R2, R101, R16) socializing experience during mealtime. Findings include: On 01/16/2024 at 12:19 PM, at the dining room, three (3) residents were located on the same table. R2 being fed with V37 (Certified Nursing Assistant), R101 fed by V10 (Certified Nursing Assistant, and R16 fed by V39 (Certified Nursing Assistant). V37, V10 and V39 were standing and focused on talking to each other while feeding the residents. R2 was coughing and refusing food. R2 was transferred to his room instructed by V24 (Registered Nurse/Unit Manager) because of discomfort and was not able to tolerate the feeding. R101 was observed to be coughing while being fed. V39 said that they are use to feeding the resident while standing, but admitted that it is a good idea to feed residents while sitting because it…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-19 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow their policy to ensure that call light was within easy accessibility to resident at the bedside and failed to monitor defective and/or non-functioning call light. These failures affect 2 (R114 and R531) residents to call for assistance and receive care in a sample of 35. The findings include: 1. R114's health record documented admission date of 9/25/20 with diagnoses not limited to Cerebral infarction due to unspecified occlusion or stenosis of left middle cerebral artery, Hemiplegia and hemiparesis following other cerebrovascular disease affecting right dominant side, Other pulmonary embolism without acute cor pulmonale, Aphasia following cerebral infarction, Wrist drop right wrist, Hyperlipidemia, Repeated falls, Essential (primary) hypertension, Schizophrenia, Cerebrovascular disease, Subsequent non-st elevation (nstemi) myocardial infarction, Contracture right hand. On 1/16/24 at 11:03 am, R114 observed lying in bed, alert and responsive with splint on right hand. Observed call light on the floor…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-19 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to obtain a Physician's order with the code status for 1 (R24) of 6 residents reviewed for Advance Directives in a sample of 35. Findings Include: R24 was admitted to the facility on [DATE] with diagnosis not limited to Peripheral Vascular Disease, Seizures, Essential (Primary) Hypertension, Polyneuropathy, Major Depressive Disorder, Anemia, Gastritis, Gastro-Esophageal Reflux Disease, Symptomatic Epilepsy and Epileptic Syndromes with Complex Partial Seizures, Generalized Epilepsy and Epileptic Syndromes, Altered Mental Status, Extended Spectrum Beta Lactamase (ESBL) Resistance. Review of R24 Physician orders, Progress Notes and Care Plan has no orders or documentation for Advance Directives. On [DATE] at 11:39 AM, R24 was observed sitting in a wheelchair in his room in no distress. On [DATE] at 10:11 AM, V11 (Social Service Director) stated Advance Directives are uploaded in PCC (Point Click Care) and a POLST (Physician Order Life Sustaining Treatment)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-19 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to obtain a resident's blood glucose as ordered, this failure affected 1 resident (R42) in a sample of 35 residents. On 1/16/24 at 11:55 AM, R42 was sitting on R42's wheelchair in R42's room. R42 was alert and able to verbalize needs. R42 stated that R42 receives insulin injections, but the staff has not checked R42's blood glucose since Friday. R42 stated that R42 is diabetic, and no one checked R42's blood glucose this morning either. At 12:01 PM, Surveyor checked R42's electronic health record (EHR) with V5 (Registered Nurse/3rd Floor Unit Manager). R42's current physician order sheet (POS) shows an order for blood glucose monitoring two times a day scheduled at 9:00 AM and 6:00 PM. R42's blood glucose results show R42's blood glucose was last taken on 12/12/23 at 4:40 PM with a result of 331 mg/dl. At 12:12 PM, V15 (Agency Licensed Practical Nurse) stated that V15 is assigned to R42 and did not check R42's blood glucose this morning. Surveyor and V15 checked R42's medication administration record (MAR) in R42's EHR and no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-19 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow their policy to ensure that intervention was documented or initialed in the electronic treatment administration record (ETAR) for 1 (R94) resident with presence of pressure ulcer in a sample of 35. The findings include: R94's health record showed initial admission date of 9/18/19 with diagnoses not limited to Type 2 diabetes mellitus, Major depressive disorder, Pressure ulcer of sacral region stage 4, Heart failure, Dysphagia, Hyperlipidemia, Atherosclerotic heart disease of native coronary artery without angina pectoris, Peripheral vascular disease, Hypothyroidism, Essential (primary) hypertension. On 1/16/24 at 11:09 am, R94 Observed lying in bed on moderate high back rest, alert and verbally responsive, stated that she has a wound on her buttocks. Observed with wound vaccum and air mattress in place. On 1/17/23 at 2:38 pm, V18 (Wound Care Nurse, Licensed Practical Nurse/LPN) stated that wound care team is doing treatment for the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-19 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility a.) failed to provide services to treat and prevent a decline of Range of Motion (ROM) for a resident with contractures to the left hand, b.) failed to assess a resident with contractures and c.) failed to implement a care plan to address the resident contractures. This deficient practice was identified for 2 (R70, R172) of 2 residents reviewed for ROM in a sample of 35. Findings Include: 1. R172 was admitted to the facility on [DATE] with diagnosis not limited to Adult Failure to Thrive, Single Subsegmental Pulmonary Embolism Without Acute Cor Pulmonale, Hemiplegia and Hemiparesis Following Cerebral Infarction Affecting Left Dominant Side, Essential (Primary) Hypertension, Paraplegia, Hyperlipidemia, Emphysema, Long Term (Current) use of Anticoagulants, Abnormalities of Gait and Mobility, Weakness and Lack of Coordination. R172's Progress note dated 01/17/24 19:40 document in part: Nurse Practitioner Progress Notes Text: History of Present Illness:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-19 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow their policies and procedures to ensure a resident received the correct oxygen flow rate as ordered by the physician and to ensure oxygen tubing was properly labeled when it was changed for 1 (R65) of 2 residents receiving oxygen therapy in a sample of 35 residents reviewed for respiratory care. Findings Include: On 1/16/24 at 12:38 PM, R65 was sitting in R65's geriatric chair alert and awake but unable to answer surveyor's questions. R65 was noted receiving oxygen (O2) via nasal cannula that was set to 4 liters per minute (LPM). R65's O2 tubing was also noted with no date labeled when it was last changed. On 1/18/24 at 9:54 AM, V2 (Director of Nursing) stated that a resident's oxygen should be administered per physician's order. V2 stated that the nurses are responsible in monitoring and making sure that the resident is receiving the correct oxygen order. V2 also stated that O2 tubing should be changed weekly and should be labeled with the date when it was last changed. R65's clinical records show an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-19 · tag F0813 — isolated
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to follow facility policy for personal refrigerators by not labeling food items with a date and discarding expired food items from resident's personal refrigerators for 1 (R45) resident reviewed in the sample of 7 for safe personal food storage. Findings include: On 01/16/24 at 11:36 AM, observed a personal refrigerator in R45's room. Inside the refrigerator there were a lot of food items not labeled with dates or use by dates. Items included a biscuit, roll and piece of fried chicken in a plastic bag, a piece of cherry cake in a plastic pie box, large piece of cake partially covered in aluminum foil, soup in a reusable plastic container, a takeout container with crackers and strong smell of fish inside surrounded by liquid, and a large piece of apple pie with three black fuzzy circles covering it. None of the items were labeled or dated. On 01/16/24 at 11:40 AM, R45 stated that her family brings her in food and puts it into the refrigerator. R45 does not remember the last time family put food inside the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-21 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure that call lights are within reach for 9 residents (R2, R3, R4, R5, R6, R10, R11, R12, and R13) reviewed for call lights in the sample. Findings include: On 11/15/23 at 9:55 am, R2 and R3 were observed in bed with call light not within reach noted under the bed. At 10:02 am, V15 CNA (Certified Nurse Aide) stated the call light should be placed where the resident can reach it attached to the bed. At 10:03 am, R10's call light noted on the floor not placed within the reach of the resident. At 10:08 am, R5 noted in bed with call light not within reach and was behind the bed headboard on the floor. R5 stated I want water, they don't care. When asked to use call light she stated, they don't care. At 10:09 am, R6 noted in bed with call light not placed within reach. It was on the floor under wheelchair extending to under the bed. R6 stated the call light should be on the pillow but I can't find it. At 10:10 am, R4 noted in bed with call light on the floor and not within reach. On 11/15/23 at 10:15 am, V4 LPN…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-21 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to ensure that beverages were served in sanitary way to prevent contamination and prevent the spread of food borne illnesses. This failure has the potential to affect all 69 residents on the 3rd floor of the facility. Findings include: On 11/20/23 at 12:14 pm, on the 3rd floor of the facility, V24 CNA was observed pouring beverage into plastic cups and serving it on the lunch tray of the residents with fingers dipped into the plastic cup. When approached and asked about sanitary way of serving beverage or sanitary way of picking up the clean cup. V24 stated, Sorry I know I should pick it up around the cup without dipping my fingers into the cup. On 11/20/23 at 4:10 pm, V19 (Dietary Manager) stated that the cups for serving beverages and juice should be handled by staff on the sides and the coffee mugs by the handle. It is unsanitary to dip hand/fingers in the cups. At 4:13 pm V19 stated that this can cause cross-contamination of germs and that can make the resident sick. Facility Food Safety Requirements Guidance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-21 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that resident room TV's are in good working condition for two residents (R1 and R15) in the sample reviewed for homelike environment. Findings include: R1's medical record showed that R1 was admitted to the facility on [DATE] with diagnosis that includes but not limited to unspecified Dementia, Unspecified severity without behavioral disturbances, Psychotic disturbances, Mood disturbances, Chronic fatigue, Osteoarthritis of knee, and Other Specified Glaucoma. R15's medical record admission record showed that R15 was admitted to the facility on [DATE] with diagnosis that includes but not limited to Aphasia following Unspecified Cerebrovascular Disease, Hemiplegia and Hemiparesis following Cerebral Infraction Affecting Right Dominant side, other lack of coordination, Dysphagia oral phase, Type 2 Diabetes Mellitus without complications and weakness. On 11/15/23 at 10:00 am, R1's TV was noted to be off in the room and not plugged to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure that the resident environment remained free of accidental hazards by not leaving sharp items, disposable shaving razor that could harm the residents. This failure affected R3 who had a disposable shaving razor stored on the over bed side table visible to the hallway unsupervised and has the potential to affect all 69 residents residing on the 3rd floor of the facility. Findings include: On 11/15/23 V3 ADON (Assistant Director of Nurses) identified the 3rd floor as a floor residing residents that have diagnosis of either Dementia or Alzheimer's. On 11/15/23 at 9:59 am, R3 was noted sitting in bed in the room. One used disposable shaving razor noted on the over bed side table visible from the hallway. At 10:01 am, when shown to V15 CNA (Certified Nurse Aide), V15 picked up the used disposable shaving razor and disposed it in the regular garbage container in R3's room. The surveyor then asked about the facility policy/protocol on sharps disposal and infection control. V15 stated, I'm sorry, it should not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-21 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure that inhaler medication was stored in a locked medication cart when not in use and not in visual proximity of the nurse for two residents (R8 and R18) in the sample reviewed for medication storage. Findings include: 1. 11/15/23 at 10:25 am, R8 was observed in bed and two inhaler vials were noted on the table with no pharmacy label, no name, not in manufacturers container. 1st inhaler Symbicort 160/4.5 (busonide160mcg/formoterol fumarate dihydrate 4.5 inhalation Aerosol). 2nd inhaler Symbicort 80/4.5 (busonide80mcg/formoterol fumarate dihydrate 4.5 inhalation Aerosol). R8 stated the inhalers are for (R8). When shown to V5 RN (Registered Nurse) who identified self as the third-floor manager, V5 stated, I (V5) will have to ask the nurse about it. V5 identified V6 (LPN). -At 10:27 am, V5 and V6 after checking R8's physician orders stated R8 has no order for R8 to keep any medication at the bedside and was not on a self-administration program. -At 10:37 am, V6 LPN (Licensed Practical Nurse) stated she gave…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-10-06 · tag F0850 — failed to provide social-work services — widespread
    Hire a qualified full-time social worker in a facility with more than 120 beds.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews the facility failed to provide on-site social worker coverage on a full-time basis for 12 days, resulted in [R1] to discharge home without the durable medical equipment needed for safe mobility. This failure has the potential to affect all 195 residing in the facility. Findings include: R1's clinical record document in part: R1 is an [AGE] year-old admitted on [DATE] and discharged on 9/16/23, with the medical diagnosis of displaced fracture of base of neck of right femur encounter for closed fracture with routine healing, history of falling, Alzheimer disease, dementia, syncope and collapse, kidney failure, long term use of anticoagulant, abnormalities of gait and mobility, weakness, and lack of coordination. R1's minimum data set [MDS] Brief Interview Mental Status Score Indicates R10 is mildly cognitively impaired. On 10/5/23 at 9:47 AM, V3 [R1's Family Member] stated, R1 lived at home on her own, until R1's memory and cognition started to decrease. R1 then was moved to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2026-04-03 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure the dumpsters were covered with lids to prevent the harborage and feeding of pests, insects, and rodents. This deficient sanitation practice has the potential to affect all 202 residents who reside in the facility.Findings include:On 03/31/26 at 10:23 AM, during initial tour of kitchen traveled outside with V28 (Food Service Director) to view the outside dumpster area. There were two large dumpsters outside and both dumpsters were missing lids. V28 stated these are the dumpsters the kitchen and housekeeping staff use to throw away garbage in. V28 stated she does not know why neither of them have lids or why they are missing. V28 stated the problem with the lids missing means rodents can easily crawl inside and get to the garbage inside.On 04/02/26 at 8:26 AM, V34 (Housekeeping Supervisor) stated there are currently no lids on the dumpsters outside to keep the garbage inside or to prevent rodents from getting inside the dumpster. V34 stated the facility does not want rodents getting inside the dumpsters…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · No revisit needed

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$116,544 in federal fines across 5 penalties.

  • $31,780 — penalty dated 2026-06-12
  • $22,315 — penalty dated 2026-01-29
  • $12,929 — penalty dated 2025-06-23
  • $38,350 — penalty dated 2025-03-06
  • $11,170 — penalty dated 2023-10-06

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to ELEVATE CARE — 14 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.4-1.4 vs chain
Health inspection 2 of 52.5-0.5 vs chain
Staffing 1 of 52.1-1.1 vs chain
Quality measures 3 of 53.6-0.6 vs chain
The other 13 homes this chain runs (chain average 2.4★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
APERION CARE EXEC HOLDINGS LLCOrganizationDIRECT OWNERSHIP INTERESTsince 07/01/2024
ANDREWS, AMANDAIndividualDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2024
MEYSTEL, MOSHEIndividualDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2024
THENGIL, JIMMYIndividualDIRECT OWNERSHIP INTERESTsince 07/01/2024
FRANK, CRAIGIndividualMANAGING CONTROL - GOVERNING BODY; ADP OF THE SNFsince 07/01/2024
OGUNYOMBO, TOSINIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2024
MEYSTEL, MEIRIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2007
SPECTOR, JENNIFERIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2024
ELEVATE CARE INCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/28/2025
BHALLA, SAMIRIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2024
KELLY, LAMICSHAYAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2024
TUROFSKY, STEVENIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2024
WILHELM, NAFTALIIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2024
BERKOWITZ, DAVIDIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 03/28/2025
MEYSTEL, YOSEFIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 04/16/2026
CURIS SERVICES LLCOrganizationADP OF THE SNFsince 07/01/2024
ELEVATE CARE CONSULTING LLCOrganizationADP OF THE SNFsince 07/01/2024

CMS files one row per role, so the 35 rows in the source record cover these 17 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$18.5M
Net patient revenuemost recent cost report
-16.9%
Operating marginrevenue minus expenses
$2.0M
Related-party expense9% of expenses
Who pays — share of resident-days
Medicaid 19%Medicare 4%Other / private 77%

This home reported $2.0M paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$310per resident / day
operating cost
$9,420per month
≈ monthly operating cost
$265per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.

Typical monthly cost in Illinois
$8,304/mo
Nursing home (semi-private)
$9,216/mo
Nursing home (private)
$6,219/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145970. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-03, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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