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Waterford Care Center, The

7445 North Sheridan Road, Chicago, IL 60626 · For profit - Corporation · 141 certified beds · (773) 338-3300 Medicare & Medicaid certified

Call the home — (773) 338-3300 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0609, F0610) — most recent May 20251 actual-harm citation
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • no federal fines or payment denials on record
  • lower-than-typical staff turnover (25% vs 45% nationally) — better care continuity
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (40) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll-based staffing rating is low (2/5)
  • about 21% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1506 W Howard St · (773) 465-0695 · Call to confirm hours
Pharmacy
1400 W Greenleaf Ave Ste 101 · (773) 977-7330 · Call to confirm hours
Grocery
1506 W Jarvis Ave · (773) 761-3663 · Call to confirm hours
Park
1208 W Jarvis Ave · (773) 262-8605 · Typically dawn to dusk
Place of worship
7450 N Sheridan Rd · (773) 274-7441

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased2.9%13.4%15.4%better
Long-stay residents who lose too much weight3.2%6.3%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.9%0.9%better
Long-stay residents with a urinary tract infection0.0%1.5%2.0%better
Long-stay residents with depressive symptoms65.6%54.2%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury1.2%3.1%3.3%better
Long-stay residents whose ability to walk worsened1.1%14.3%16.1%better
Long-stay residents on antianxiety or hypnotic medication15.5%18.3%18.9%better
Long-stay residents given the seasonal flu vaccine99.3%91.8%95.3%typical
Long-stay residents with pressure ulcers5.1%4.8%4.7%typical
Long-stay residents with worsening bladder/bowel control4.3%20.6%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table58.6%21.7%17.1%check this — see note marked dagger below the table
Short-stay residents who newly got an antipsychotic medication6.9%2.2%1.4%worse
Short-stay residents given the seasonal flu vaccine88.2%63.1%79.4%better
Short-stay residents rehospitalized after admission32.4%26.1%22.6%worse
Short-stay residents with an outpatient ER visit8.3%13.9%12.0%better
Long-stay hospitalizations per 1,000 resident days2.392.021.67worse
Long-stay outpatient ER visits per 1,000 resident days1.032.221.80better

This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

33.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 42 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

33.9%U.S. median 51.5%
Got home and stayed home
10.4%U.S. median 10.7%
Went back to hospital
32.3%U.S. median 56.6%
Met the expected recovery
0.12U.S. median 0.31
Therapy hours / resident / day
0.06hours / resident / day
Physical therapy
0.05hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Met the expected recovery: 32.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 31 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.12 therapist hours per resident per day in 2026Q1 — more than 8% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 11% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF33.9%CMS range 22.5–47.451.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.4%CMS range 7.2–14.510.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge32.3%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge29.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge32.3%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.8%CMS range 4.0–13.37.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.041.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.58
RN hours/ resident / day
0.45
LPN hours/ resident / day
1.94
Aide hours/ resident / day
2.96
Total nurse hours/ resident / day
0.49
RN hoursweekends
25.3%
Total nursing turnover
15.8%
RN turnover

How full it usually is: this home is certified for 141 beds and averages 134.1 residents a day — about 95% occupied, or roughly 7 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.96 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.58 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.94 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.66 hrs/resident/day on weekends vs 3.08 on weekdays — 14% thinner on weekends. RN hours go from 0.61 to 0.49 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 25% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

12
deficiencies at the latest standard inspection (2026-01-23)
7
at the previous standard inspection (2024-12-20)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

40 citations, most serious first. The 11 most serious are shown; the remaining 29 are one tap away and print in full.

  • Actual harm · G2023-10-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a totally dependent resident requiring a two plus person assist for bed mobility was provided the necessary assistance by failing to obtain help from another staff during resident care for 1 (R3) of 4 residents reviewed for falls. This failure resulted in R3 falling from the bed and sustaining a closed displaced spiral fracture of the shaft of the right humerus. Findings Include: R3 has diagnoses not limited to History of Falling, Polyosteoarthritis, Chronic Pain, Displaced Spiral Fracture Of Shaft Of Humerus, Right Arm, Subsequent Encounter For Fracture With Routine Healing Personal History of Covid-19, Chronic Obstructive Pulmonary Disease With (Acute) Exacerbation, Acute and Chronic Respiratory Failure With Hypoxia, Acute and Chronic Respiratory Failure With Hypercapnia, Bipolar Disorder, Current Episode Mixed, Severe, With Psychotic Features, Type 2 Diabetes Mellitus With Hyperglycemia, Essential (Primary) Hypertension, Acute Embolism And…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-01-23 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure food items were properly labeled and dated and manufacturer guidelines followed. These failures have the potential to affect all 129 residents receiving food prepared in the facility's kitchen. Findings include:On 01/20/26 at 9:21 AM, V11 (Dietary Manager) stated all prepared or opened containers are labeled with a prepared or opened date and a use by date or expiration date. V11 stated prepared or opened food items are discarded after seven days and the kitchen follows manufacturer use by and/or expiration dates printed on the product. V11 stated different foods have different expiration dates depending on what the product is. V11 stated it is important for the food items to be labeled and dated with an open and use by date, so the staff knows how long the product is good for so spoiled food does not get served. V11 stated it is safe practice for all opened items to be labeled and dated and discarded after expiration date.On 01/20/26 at 9:25 AM, observed the following items inside the walk-in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-23 · tag F0645 — pattern
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure accurate information were included in the residents' Level I Pre-admission Screening and Record Review (PASRR) and failed to refer residents to the appropriate state-designated authority for a PASRR Level II Screen evaluation and determination with known mental illness for four (R2, R8, R62, R81) residents out of a final sample of 28 reviewed for PASRR screenings. Findings include: 1.R8's face sheet documents R8 was admitted to the facility on [DATE], with admission diagnoses not limited to Dysarthria following Cerebral Infarction. R8's diagnoses of Bipolar Disorder has onset date of 6/19/18, Major Depressive Disorder and Anxiety Disorder onset dates of 10/30/19, and Unspecified Dementia with other Behavioral Disturbance onset date of 10/1/22. R8's PASARR screening, dated 7/15/22, documents R8 has no mental health diagnosis is known or suspected. It also documents in part, The Level 1 screen indicates that a PASRR disability is not present…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-23 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, the facility failed to properly (a) discard a multi-dose insulin 28 days after opening, (b) store in the refrigerator unopened multidose insulin and (c) date / label multi dose inhalers after opening. These failures affected six (R25, R48, R93, R102, R117 and R132) residents reviewed for medication storage and labeling in three of six medication carts. The findings include:R25's admission record / face sheet showed admit date on [DATE], with diagnoses not limited to Chronic obstructive pulmonary disease (COPD), Parkinsonism, and Hypertensive chronic kidney disease.R48's admission record / face sheet showed original admit date on [DATE], with diagnoses not limited to Emphysema, Other sequelae of cerebral infarction, Chronic obstructive pulmonary disease, and Typical atrial flutter.R93's admission record / face sheet showed original admit date on [DATE], with diagnoses not limited to Secondary parkinsonism, Type 2 diabetes mellitus with hyperglycemia, and Essential…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-23 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow the pureed menu spreadsheets for five residents (R1, R12, R54, R83, R89) out of 12 residents receiving a pureed diet consistency in a total sample of 28.Findings Include:On 01/21/26 between 10:10-11:15 AM, observed V27 (AM Cook) prepare pureed food items for lunch including pureed bread.On 01/21/26 at 11:45 AM, observed V27 put prepared pureed bread on the tray line for service.On 01/21/26, observed lunch tray line between 11:45 AM - 12:00 PM. V27 did not put pureed bread on any of the trays going to the 2nd floor.On 01/21/26, during lunch observations on the 2nd floor, R1, R12, R54, R83, R89 did not receive pureed bread on their lunch trays.On 01/21/26 at 12:24 PM, observed R83 eating his pureed lunch tray. R83 stated he likes to eat and usually eats everything. R83 stated if he received pureed bread; I'd probably eat it.On 01/21/26 at 12:35 PM, observed R83's lunch tray. R83 had consumed 100% of the pureed food served to him and was continuing to bring the spoon to his mouth even though there was no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-23 · tag F0805 — failed to prepare food in a form residents can eat — pattern
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide thickened liquids as ordered by the physician for four residents (R1, R87, R89, R123) and failed to ensure mechanically altered diet was followed as ordered to one resident (R81) on a pureed diet in a total sample of 28.Findings Include: 1.R1 diagnosis includes but not limited to Chronic Respiratory Failure with Hypoxia, Dysphagia, Oropharyngeal Phase, Cognitive Communication Deficit, Dependence on Supplemental Oxygen, Dementia. R1's MDS (Minimum Data Set) dated 12/02/25 reveals R7 is moderately cognitively impaired, has a swallowing disorder (complains of difficulty or pain with swallow) and requires a mechanically altered diet – require change in texture of food or liquids. R1's Physician Order Report dated 01/21/26 documents in part, diet order as general diet, puree texture, nectar thick consistency ordered 12/11/25. R1's meal ticket list diet order as General Pureed, Nectar Thick Liquid. R1's nutrition care plan initiated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-23 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the call light was within reach for two residents (R7 and R45) reviewed for reasonable accommodation of needs out of a sample of 28.Findings include:1.R7 has diagnosis which includes but not limited to Chronic Obstructive Pulmonary Disease, Acute and Chronic Respiratory Failure with Hypoxia, Morbid (Severe) Obesity due to Excess Calories, Asthma, Dependence on Supplemental Oxygen, Anxiety Disorder, Senile Degeneration of Brain, History of Falling. R7's MDS (Minimum Data Set), dated 12/30/25, documents intact cognition, functional limitation impairments to both sides of upper and lower extremities, dependent for toileting hygiene, personal hygiene, dressing, bathing, and chair/bed to chair transfer.R7's activities of daily living care plan for ADL self-care performance deficit plan documents intervention- encourage the resident to use bell to call for assistance.R7's fall risk evaluation, dated 12/22/25, classifies R7 fall category…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-23 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident's (R51) wishes were consistent across medical records and failed to redo R51's Advanced Directive for one out of 28 residents. Findings include: On [DATE] at 12:58 PM, R51's [DATE] IDPH (Illinois Department of Public Health) Uniform Practitioner Order for Life-Sustaining Treatment (POLST) form documents: Yes CPR: Attempt cardiopulmonary resuscitation (CPR). R51's 'admission Record' documents: Advance Directive: DNR (do not resuscitate). R51's 'Medication Review Report' (physician orders) documents: Advance Directive: DNR. R51's 'Care Plan Report' documents: [R51] received education on advanced directives, end of life care options, and establishing a health care representative. Pursuant to resident rights, the advanced directives status of DNR has been selected. V20 (Social Service Director) last revised this focus on [DATE]. On [DATE] at 1:00 PM, R51 was oriented to person, place, time, and situation. R51 stated facility educated R51…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-23 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident was referred to the appropriate state-designated authority for Level II PASARR (Preadmission Screening and Resident Review) evaluation/determination and an Annual Resident Review/yearly review was completed for 1 (R74) resident reviewed for PASARR in a sample of 28.Findings Include:R74 was originally admitted to the facility on [DATE], with a readmission date of 01/02/21. R74 has diagnoses not limited to Chronic Kidney Disease, Stage 3, Paranoid Personality Disorder, Peripheral Vascular Disease, Chronic Diastolic (Congestive) Heart Failure, Chronic Obstructive Pulmonary Disease, Bipolar Disorder, Major Depressive Disorder, Insomnia, and Dementia. R74's MDS (Minimum Data Set) BIMS (Brief Interview for Mental Status) indicate R74 is rarely/never understood.Review of R74's Diagnoses Information document: Bipolar Disorder, Major Depressive Disorder, Recurrent and Paranoid Personality Disorder with an onset date of 12/28/23.On 01/22/26 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-23 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a dependent resident received timely assistance with ADL's (activities of daily living) related to incontinence care for one (R32) resident reviewed for ADLs in a sample of 28.Findings Include:R32 has diagnoses not limited to Anxiety Disorder, Insomnia, Functional Dyspepsia, Migraine, Intractable, Cervicalgia, Spondylosis, Cervical Region, Major Depressive Disorder, Recurrent, Morbid (Severe) Obesity Due to Excess Calories, Personal History of Urinary (Tract) Infections, Chronic Pain, Rotator Cuff Tear or Rupture of Unspecified Shoulder, Spinal Stenosis, Lumbar Region, Bipolar Disorder, Low Back Pain, Diaphragmatic Hernia and Tension-Type Headache. R32's MDS (Minimum Data Set) BIMS (Brief Interview for Mental Status) score is 15, indicating intact cognitive response.R32's Care Plan document, Focus: Skin: Resident has potential for skin breakdown r/t (related/to) incontinence and impaired mobility. Interventions: Provide skin care after each incontinent episode. Focus: R32 has an ADL self-care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-23 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide timely and appropriate assistance with care needs in a timely manner, check and change one (R32) incontinent resident every 2-3 hours, resulting in prolonged exposure to urine/feces.Findings Include:On 01/20/26 at 11:26 AM, R32 stated, I have not been changed for 14 hours. It was before the pm and night shift changed last night. I am sopping wet; the bed is wet right now and I have an active urinary tract infection. I have been yelling and screaming but they come in and turn off the call light. They are not going to change me because they are passing trays.During interview on 01/20/26 at 11:53 AM, V23 (Licensed practical Nurse) stated, (R32) told me she had not been changed since last night. (R32) is incontinent. The residents are changed when they ask. I asked (V24, Agency Certified Nurse Assistant) and (V26, Certified Nurse Assistant Orientee) that (R32) wanted to be changed. (R32) said that she had not been changed for over 14 hours when I came in at 08:00 am. I did apologize and said I was sorry…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
Show the remaining 29 citations
  • Potential for harm · D2026-01-23 · tag F0813 — isolated
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to a.) label/date food items in resident personal refrigerator, b.) discard undated and expired foods in resident personal refrigerator, c.) ensure resident refrigerator is in proper working order. This has the potential to effect one resident (R45) in a total sample of 28.Findings include:On 01/20/2026 at 11:50 AM, observed R45 with large amount of food around room including along the windowsill. Also observed that he had a personal refrigerator in his room. R45 stated he orders food from Uber Eats on a regular basis and prefers to eat that food to the food served at the facility. R45 stated he is not able to walk and that the staff put the leftover food for him in his refrigerator. R45 stated someone looks inside his refrigerator every other day. He is not sure if anyone checks the temperature of his personal refrigerator and/or if there is a thermometer inside. On 01/20/2026 at 11:52 AM, surveyor asked R45 for permission to look inside his…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-23 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to place a resident (R143) with wounds on enhanced barrier precautions (EBP). The facility also failed to ensure staff performed hand hygiene during meal tray distribution/feeding for one (R12) resident in a total sample of 28 residents.Findings Include: 1.R12 has diagnosis not limited to Hyperlipidemia, Long Term (Current) use of Insulin, Long Term (Current) use of Oral Hypoglycemic Drugs, Glaucoma, Mild Intellectual Disabilities, Tachycardia, Metabolic Encephalopathy, Chronic Respiratory Failure with Hypoxia, Protein-Calorie Malnutrition, Dementia, Dysphagia, Lack of Coordination, Abnormal Posture, Type 2 Diabetes Mellitus with Hyperglycemia, Anxiety Disorder, Vitamin D Deficiency, Acute Kidney Failure, Anemia, Difficulty in Walking, and Peripheral Vascular Disease. R12's MDS (Minimum Data Set) BIMS (Brief Interview for Mental Status) indicate R12 is rarely/never understood. R12's Care Plan documents: Focus: The resident has nutritional problem or potential nutritional problem of inadequate energy intake…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-23 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure an allegation of injury of unknown origin was reported to the abuse coordinator and to the State Agency (SA) for 1 (R1) out of 3 residents reviewed for abuse. Findings Include: R1's clinical records show a re-admission date of 4/8/25, with included diagnoses not limited to long term use of anticoagulants, malignant neoplasm of large intestine, cognitive communication deficit, and encounter for attention to colostomy. R1's Minimum Data Set, dated [DATE] ,shows R1 was cognitively impaired. R1's comprehensive care plan and progress notes from 4/8/25 to 5/10/25 revealed no documentation of R1's vaginal bruising and bleeding. No documentation of bruising on R1's groin and perineal area. R1's progress notes, dated 4/8/25 and 4/19/25, show R1 was noted with bruising on both lower and upper extremities. On 5/22/25 at 9:33 AM, a phone interview was conducted with V3 (Hospital emergency room Nurse). V3 stated she was the ER (Emergency Room) nurse in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-23 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record reviews the facility failed to ensure an allegation of injury of unknown origin was investigated for 1 (R1) out of 3 residents reviewed for abuse. Findings Include: R1's clinical records show a re-admission date of 4/8/25, with included diagnoses but not limited to long term use of anticoagulants, malignant neoplasm of large intestine, cognitive communication deficit, and encounter for attention to colostomy. R1's Minimum Data Set, dated [DATE], shows R1 was cognitively impaired. R1's comprehensive care plan and progress notes from 4/8/25 to 5/10/25 revealed no documentation of R1's vaginal bruising and bleeding. No documentation of bruising on R1's groin and perineal area. R1's progress notes, dated 4/8/25 and 4/19/25, show R1 was noted with bruising on both lower and upper extremities. On 5/22/25 at 9:33 AM, a phone interview was conducted with V3 (Hospital emergency room Nurse). V3 stated she was the ER (Emergency Room) nurse in charge of R1 when R1 was hospitalized on [DATE]. V3…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-11 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify a resident's state guardian when the resident experienced a change in condition for one (R6) resident out of four residents reviewed for notification of changes in a total sample of six. Findings include: R6's face sheet documents R6 is a [AGE] year-old individual with diagnoses not limited to: dementia in other diseases classified elsewhere, moderate, without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety, schizoaffective disorder, depressive type, and major depressive disorder. R6's Minimum Data Set (MDS), dated [DATE], documents R6 has a Brief Interview for Mental Status (BIMS) of 09 out of 15, indicating R6 has moderately impaired cognition. R6's nurses note, dated 02/27/2025 at 5:44 PM, documents, resident (R6) was observed with a choking episode while eating dinner in the dining room. Resident was unable to swallow or cough out the obstructing food. The nurse on duty performed Heimlich maneuver and cleared her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-24 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide care according to professional standards and properly label medication that had been open for resident use. These failures affect one (R1) resident out of three residents reviewed for medications. Findings Include: R1's physician order sheet/POS documents the following orders: Baclofen Tablet 10 MG- Give 1 tablet by mouth one time a day for musculoskeletal therapy agents. On [DATE] at 9:54 AM, V3 (Registered Nurse/RN) stated he has begun his medication administration pass already and is about to prepare R1's medications to administer. A medication bingo card was labeled Baclofen 5 mg, with a residents' name torn off of the label. R1's name was handwritten in black marker on the Baclofen medication bingo card. On [DATE] at 10:04 AM, V3 stated there was an issue with R1's Baclofen medication. V3 stated he was the nurse assigned to care for R1 on [DATE], and noticed R1's Baclofen medication was not available in the facility, and for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-24 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure medications were administered as ordered by the residents' physician for one (R1) resident out of three residents reviewed. Findings Include: R1's physician order sheet/POS documents the following order: Ambien Oral Tablet 5 MG (Zolpidem Tartrate) *Controlled Drug*- Give 1 tablet by mouth at bedtime for Sleeplessness. On 03/23/2025 at 10:41 AM, R1 stated she did not receive her Ambien medication for 2 days after returning to the facility from completing her knee surgery at the hospital. R1 stated V2 (Director of Nursing/DON) told her that her Ambien medication was not available, and V2 was in the process of trying to get it. On 03/23/2025 at 3:33 PM, V7 (Registered Nurse/RN) stated when R1 came back from the hospital, R1 was prescribed Ambien, but it was not available. V7 stated she then called the pharmacy and made the DON aware. V7 stated she did not administer R1's Ambien to R1 on 03/05/2025, because it was not available. V7 stated if there…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-12-20 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow proper sanitation and food storage practices as evidenced by food not properly labeled, and food not properly stored. These deficient practices have the potential to affect all 128 residents receiving food prepared for the nursing skilled facility. Findings include: On 12/17/24 at 9:11 AM, during initial kitchen tour with V17 [Dietary Manager], the following items were found in walk-in freezer: Box of turkey frank hot dogs uncovered with no open or discard date. Box of chicken patties uncovered with no open or discard date. Box of chicken leg quarters uncovered with no open or discard date. On 12/17/24 at 9:33 AM, on the clean dish rack, surveyor and V17 observed two cell phones and pair of eyeglasses next to the clean dishes. On 12/17/24 at 9:45 AM, V17 [Dietary Manager] stated, All food items, once removed from the box, the items need to be dated. The food items should have a label with an open date and expiration date. If dietary staff prepare food, not knowing how long the food has been open, it…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-20 · tag F0645 — pattern
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to initiate a new Level I screen for four (R6, R7, R11, R32) residents reviewed for Pre-admission Screening and Record Review (PASARR) in a total sample of 26 residents reviewed. Findings include: 1. R11s' Face sheet documents R11 was admitted to the facility on [DATE], with diagnoses not limited to: schizoaffective disorder, bipolar type, major depressive disorder, and bipolar disorder. On 12/18/2024 at 10:30AM, surveyor requests the PASARR screenings for R11 from V1 (Administrator). On 12/18/2024 at 11:00AM, V1 provided R11s' PASARR screenings to surveyor. R11s' PASARR screening, dated 12/18/2024, titled Notice of PASRR Level I Screen Outcome documents to refer R11 to Level II Onsite. There is no documentation to show R11 was referred to the appropriate state-designated authority for a Level I or Level II PASARR evaluation and determination prior to 12/18/2024. 2.R6 was admitted to the facility on [DATE], with diagnoses onset date starting 10/01/13 not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-12-20 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure low air loss mattress devices were on the correct weights setting for four residents (R2, R29, R40, R122) out of four who are high risk in developing pressure ulcers in a final sample of 26 residents. Findings Include: 1. On 12/17/24 at 11:29 AM, R29 was sleeping in bed on a low air loss mattress, with the machine set to 290 pounds (lbs.). On 12/18/24 at 10:17 AM, Surveyor entered R29's room with V8 (Registered Nurse) and noted R29 was lying in bed on a low air loss mattress with the machine set to 290 lbs. R29's BRADEN score dated 9/29/24 is 12. V7 stated 12 means high risk for developing pressure ulcer. R29 needs assistance with bed mobility and R29's current weight is 219 pounds (lbs.) dated 12/4/24. 2. On 12/17/24 at 11:26 AM, R122 was sleeping in bed on a low air loss mattress, with the machine set to 120 lbs. R122's BRADEN score dated 9/25/24 is 12 (high risk for developing pressure ulcer). R122 needs assistance with bed mobility and R122's current weight is 86 lbs. dated 12/4/24. 3. On 12/17/24…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-20 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to dispose a house stock medication after the expiration date, and failed to ensure medications were locked and secured while unattended for two out of three carts reviewed for medication storage and labeling. These failures have the potential to affect 86 residents residing in the facility. Findings Include: On 12/17/24 at 9:47 AM, Surveyor observed a medication cart in the first-floor hallway unattended and unlocked. V6 (Licensed Practical Nurse) stated V6 was responsible for this medication cart. V6 stated, This medication cart stores medications for residents on the first floor of the facility. On 12/17/24 at 11:45 AM, second floor medication cart was inspected with V8 (Registered Nurse) and found a bottle of vitamin D tablets, with expiration date of 11/24 on the label. V8 stated expired medications should be discarded on the expired date to prevent it for being administered to the residents. On 12/18/24 at 12:01 PM, V2 (Director of Nursing) stated, When medication cart is left unattended, there should be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-20 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the facility linen was stored on a linen cart to prevent contamination and failed to ensure staff wore the proper PPE (Personal Protective Equipment) while caring for 1 (R32) resident on Enhanced Barrier Precautions. These failures have the potential to affect 49 residents residing on the third floor based on the facilities census. Findings Include: 1. R32 was admitted to the facility 09/22/08, with diagnosis onset dates starting 10/01/13, that is not limited to Long Term (Current) use of Anticoagulants, Hemiplegia and Hemiparesis Following other Cerebrovascular Disease Affecting Right Dominant Side, Anemia, Chronic Kidney Disease, Blind Loop Syndrome, Diverticulosis of Large Intestine, Spondylosis, Atherosclerosis of Aorta, Calculus of Gallbladder, Gastro-Esophageal Reflux Disease, Hyperlipidemia, Insomnia, History of Falling, Interstitial Pulmonary Disease, Contracture of Muscle, Left Lower Leg, Gastrostomy, Dysphagia, Aphasia Following Cerebral Infarction, Major Depressive Disorder, Dementia,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-20 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident dignity was maintained by not covering the body of 1 (R6) to prevent exposure of their body to others, failed to address the behaviors of disrobing for 1 (R6) resident exposing their body and failed to ensure the urinary drainage bag (a device that urine drains into) was covered and/or placed in a dignity bag for 1 (R117) resident for residents reviewed for resident rights. Findings included: 1. R6 was admitted to the facility on [DATE], with diagnoses onset date starting 10/01/13 not limited to Acquired Absence of Right Breast and Nipple, Personal History of Malignant Neoplasm of Breast, Parkinsonism, Hypokalemia, Fracture of Shaft of Right Tibia, Effusion, Right Knee, Cervical Disc Degeneration, Displaced Fracture of Lateral Condyle of Right Tibia, Displaced Fracture of Medial Condyle of Right Femur, Chronic Obstructive Pulmonary Disease, Dementia, Unspecified Severity, with Psychotic Disturbance, Hypertensive Heart…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-20 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow the resident's care plan to ensure physician order was followed and administer the correct oxygen (O2) flow rate for one (R29) out of one resident reviewed for respiratory care in the final sample of 26. Findings Include: R29's clinical records show R29 has included diagnoses but not limited to acute and chronic respiratory failure with hypoxia and unspecified asthma. R29's Minimum Data Set (MDS), dated [DATE], shows R29 is cognitively intact and is dependent with staff assistance for transfers and bed mobility. R29's comprehensive care plan reads in part: R29 presents with altered respiratory function secondary to COPD requiring O2 as ordered for shortness of breath with one intervention that reads, Administer oxygen per MD orders. Assist with application as needed (date initiated 4/29/23). On 12/17/24 at 11:29 AM, R29 was sleeping in bed, using oxygen via nasal cannula. R29's oxygen flow rate was set to 2 liters per minute (LPM).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-01-12 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure cooking equipment was properly sanitized per manufacturer guidelines, failed to conduct hand washing in between handling dirty and clean plate ware/equipment, and failed to follow facility procedure for hand washing for appropriate length of time. These failures have the potential to affect all 132 residents receiving food prepared in the facility's kitchen. Findings include: On 01/10/24 at 10:41 AM, V25 (Dietary Cook) took the dirty blender, used for pureed food preparation, and put it into the dishwasher. At 10:42 AM, V25 pulled out a clean blender from the dishwasher. Hand hygiene was not done in between handing the dirty and clean blender. On 01/10/24 at 10:43 AM, V25 brought the same blender to the three-compartment sink and washed, rinsed, and dipped the blender into the sanitizing sink for 2-3 seconds, and then gave the blender to V24 (Dietary Cook). V25 did not perform any hand hygiene in between taking the blender from the dishwasher area to the three-compartment sink. On 01/10/24 at 10:49 AM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-01-12 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that 1 (R2) resident on TBP (Transmission Based Precaution) have proper signage indicating contact precautions and instructions on the use of specific PPE (Personal Protective Equipment) posted outside of R'2 room; failed to implement written EBP (Enhance Barrier Precaution) policy and procedures for 4 (R3, R57, R61, R113) residents; failed to ensure that staff was safely handling linens by not properly bagging soiled linens to prevent the spread of infection; and failed to review IPCP (Infection Prevention and Control Program) policy at least annually. These failures can potentially affect 136 residents residing in the facility, as of census dated 1/9/24. The findings include: 1. R2's health record showed original admission date of 8/26/20, with diagnoses not limited to Encounter for surgical aftercare following surgery on the genitourinary system, Pneumonia, Gastrointestinal hemorrhage, Bacteremia, Severe sepsis without septic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-12 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow their policy and procedure by not obtaining a physician's order for 1 resident's (R128) code status, and to ensure code status were accurately addressed in the residents' comprehensive care plans for 4 (R2, R8, R24, R40) out of 27 residents reviewed for advance directives in a final sample of 27 residents. The findings include: 1. R2's health record showed original admission date of 8/26/20, with diagnoses not limited to Encounter for surgical aftercare following surgery on the genitourinary system, Pneumonia, Bacteremia, Severe sepsis without septic shock, Infection and inflammatory reaction due to indwelling urethral catheter, Chronic gastric ulcer without hemorrhage or perforation, Hemiplegia and hemiparesis following nontraumatic intracerebral hemorrhage affecting right dominant side, Aphasia following cerebral infarction, Dysphasia following nontraumatic intracerebral hemorrhage, Dysphagia following cerebral infarction, Right…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-01-12 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide eligible residents and/or resident representatives education regarding the benefits and potential side effects of available influenza vaccine for 3 (R3, R57, R113) residents; failed to provide eligible residents and/or resident representatives education regarding the benefits and potential side effects of all available pneumococcal vaccinations for 4 (R19, R57, R61, R113) residents; failed to assess eligibility and offer pneumococcal vaccinations to 4 (R19, R57, R61 and R113) residents; and failed to update the facility's Pneumococcal and Influenza vaccine policy. These failures have the potential to affect 5 (R3, R19, R57, R61 and R113) out of 6 residents reviewed for influenza and pneumonia vaccination. The findings include: 1. R3's health record showed admission date of 5/24/2022, with diagnoses not limited to Dysphagia following unspecified cerebrovascular disease, Chronic obstructive pulmonary disease, Type 2 diabetes mellitus with other…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-01-12 · tag F0887 — pattern
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to assess eligibility and offer COVID-19 vaccination to 5 (R2, R3, R19, R57, and R113) residents; and failed to provide eligible residents and/or resident representatives education regarding the benefits and potential side effects of available Covid 19 vaccination for 5 (R2, R3, R19, R57, and R113) residents out 6 residents reviewed for COVID 19 immunization. The findings include: R2's health record showed admission date of 8/26/20, with diagnoses not limited to Encounter for urgical aftercare following surgery on the genitourinary system, Pneumonia, Gastrointestinal hemorrhage, Bacteremia, Severe sepsis without septic shock, Infection and inflammatory reaction due to indwelling urethral catheter, Hemiplegia and hemiparesis following nontraumatic intracerebral hemorrhage affecting right dominant side, Aphasia following cerebral infarction, Dysphasia following nontraumatic intracerebral hemorrhage, Dysphagia following cerebral infarction, Right hydronephrosis, Iron deficiency anemia, Obstructive and reflux uropathy, Encounter…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-12 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the correct oxygen flow rate setting used per physician order. This failure applied to 1 resident (R12) out of 11 reviewed for oxygen therapy out of a total sample of 27. Findings include: R12's diagnosis included but not limited to Chronic Obstructive Pulmonary Disease with Acute Exacerbation Morbid (Severe) Obesity, Chronic Respiratory Failure with Hypoxia, Lymphedema, Obstructive Sleep Apnea, Dependence on Supplemental Oxygen, Need For Assistance with Personal Care, and Chronic Diastolic (Congestive) Heart Failure. R12's Order Summary Report, dated 01/10/23, documents oxygen at two liters per minute via nasal canula continuously every shift ordered 06/03/23. R12's MDS (Minimum Data Set), dated 12/05/23, indicates intact cognition with BIMS (Brief Interview for Mental Status) 15/15. On 01/09/24 at 1:42 PM, R12 was sitting up in bed with oxygen infusing via nasal canula. R12 stated R12's oxygen runs all the time. Oxygen concentrator was located behind R12 off to the corner, out of R12's reach. Oxygen…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-12 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow their policies and procedures to ensure a resident received their medications according to the physician's order for 1 (R118) out of 6 residents reviewed for pharmaceutical services in a sample of 27. Findings Include: R118 ' s Minimum Data Set (MDS), dated [DATE], shows R118 is cognitively intact. R118's Physician Order Sheet (POS) with active orders as of 01/09/24 shows an order for sennoside 8.6 MG, to give 1 tab 2 times a day. R118's clinical records had no documentation showing R118 is safe to administer R118 ' s own medications. A review of R118's clinical records do not show a self-administration of medication assessment was completed. On 01/09/24 at 12:44 PM, surveyor and V12 (Registered Nurse) entered R118 ' s room, and observed 24 small, hard brown pills in the top lid of R118's water pitcher at R118 ' s bedside. R118 stated the pills are Senna, and R118 does not take them anymore because R118 goes to the bathroom on his…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-13 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record, review the facility failed to ensure the care plan was revised for 1 (R3) of 4 residents reviewed for care plan revision. The care plan did not accurately indicate R3 as being a totally dependent resident requiring two-person assistance for bed mobility and transfers. Findings Include: R3 has diagnosis not limited to History of Falling, Polyosteoarthritis, Chronic Pain, Displaced Spiral Fracture Of Shaft Of Humerus, Right Arm, Subsequent Encounter For Fracture With Routine Healing Personal History of Covid-19, Chronic Obstructive Pulmonary Disease With (Acute) Exacerbation, Acute and Chronic Respiratory Failure With Hypoxia, Acute and Chronic Respiratory Failure With Hypercapnia, Bipolar Disorder, Current Episode Mixed, Severe, With Psychotic Features, Type 2 Diabetes Mellitus With Hyperglycemia, Essential (Primary) Hypertension, Acute Embolism And Thrombosis of Right Popliteal Vein, Anxiety Disorder, Morbid (Severe) Obesity Due To Excess Calories, Hyperlipidemia, Type 2 Diabetes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-29 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide timely incontinence care to a dependent resident (R4) for one out of ten residents reviewed for Activities of Daily Living (ADL) care. Findings include: R4's face sheet documents medical diagnoses of lack of coordination and weakness. R4's comprehensive care plan, last revised 9/12/2023, documents R4 has limited physical mobility related to weakness and decreased energy. Intervention, dated 9/12/2023, documents R4 requires one to two staff assist with ADL/mobility task. On 9/26/2023 at 11:56 AM, R4 was alert and oriented to person, place, and month. R4 stated staff sometimes take a long time to answer call lights and carry out the care requested. R4 stated this results in R4 lying in a urine-soaked incontinence product for one to two hours. At 1:43 PM, R4 was lying in bed, and stated needing staff assistance for incontinence care. R4 pressed the call light at 1:44 PM. At 1:45 PM, V6 (Nurse) answered the call light. R4 requested assistance with incontinence care. V6 left the room and notified V7…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-29 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to provide an antiretroviral medication for a resident with Human Immunodeficiency Virus (HIV), and failed to notify the prescribing physician the medication was not available to the resident for one (R2) of ten residents reviewed for medications. Findings include: R2's face sheet documents medical diagnosis of HIV disease. R2's physicians' order sheets document an order for Abacavir-Dolutegravir-Lamivud Tablet 600-50-300 MG (milligram) Give 1 tablet by mouth at bedtime for HIV infection. On 9/26/2023 at 11:32 AM, R2 was alert and oriented to person, place, and date. R2 stated R2 recently restarted the antiretroviral medication after R2's appointment with V18 (Infectious Disease Doctor) on 9/05/2023. R2 stated R2 was off the medication for a few months because the facility did not have it, and did not get it from the pharmacy. R2's September Medication Administration Records (MAR) document a charting code of 9 for 9/01/2023-9/03/2023 for R2's Abacavir-Dolutegravir-Lamivud. Per MAR Chart Codes, 9 indicates Other / See…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-13 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow their policy and provide transfer assistance to two dependent residents (R1, R3) out of three residents reviewed for Activities of Daily Living (ADL). Findings include: 1. R1's face sheet documents in part medical diagnoses of paraplegia. R1's comprehensive care plan contains a focus last revised on 11/30/2022. It documents R1 has an ADL self-care performance deficit related to impaired balance, limited mobility, limited range of motion, pain, history of stroke, paraplegia, wounds to feet, and stiffness in the left hand. Intervention initiated on 9/28/2021 documents: TRANSFER: The resident requires 1-2 staff assistance to move between surfaces and as necessary. A focus last revised on 2/26/2023 documents R1 has limited physical mobility related to weakness to upper and lower extremities, both shoulders, wounds on leg, and paraplegia. R1 uses a motorized wheelchair for mobility support and needs assistance with ADL/mobility task.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-13 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure adequate Medication Administration Records (MARs) for two (R1, R2) of two residents observed during medication pass. Findings include: 1. On 9/12/2023 at 9:30 AM, V7 (Nurse) prepared medications for R2. V7 used R2's electronic Medication Administration Record (eMAR) to determine which medications to pull from the medication cart. When V7 came across the order for Betamethasone lotion, V7 stated V7 will ask R2 if it is needed. V7 administered the oral suspensions at 9:42 AM. V7 started feeding the oral pills to R2 in applesauce at 9:50 AM. V7 marked off the medications on the eMAR at 9:54 AM. At 9:57 AM, V7 stated completing R2's morning medication pass. At 10:19 AM, V9 (Escort) assisted R2 towards elevators to go for dental appointment. At 10:48 AM and 12:54 PM, surveyor compared observations with R2's MAR and Physician Order Sheets (POS). POS (Physician Order Sheet) and MAR documents: Betamethasone Dipropionate Lotion 0.05 % Apply to scalp topically one time a day for itchy scalp. MAR documents in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-13 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a medication error rate of less than five percent for two (R1, R2) of two residents observed during medication pass. There were six medication errors out of a total of 39 opportunities. This resulted in a 15.38% medication error rate. Findings include: 1. R2's comprehensive care plan contains a focus last revised on 7/31/2020. It documents R2 has altered respirator status/difficulty breathing related to diagnosis of asthma, chronic bronchitis, shortness of breath and heart failure. Intervention initiated 7/31/2020 documents in part: Administer medication/puffers as ordered. Monitor for effectiveness and side effects. On 9/12/2023 at 9:30 AM, V7 (Nurse) prepared medications for R2. V7 used R2's electronic Medication Administration Record (eMAR) to determine which medications to pull from the medication cart. When V7 came across the order for Betamethasone lotion, V7 stated V7 will ask R2 if it is needed. V7 administered the oral suspensions at 9:42 AM. V7 started feeding the oral pills to R2 in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-13 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure that two residents (R1, R2) were free of any significant medication errors for two of two residents observed for medication pass. Findings include: 1. Administration Record (eMAR) to determine which medications to pull from the medication cart. At 9:57 AM, V7 stated completing R2's morning medication pass. At 10:48 AM and 12:54 PM, surveyor compared observations with R2's MAR and Physician Order Sheets (POS). POS and MAR document: Advair Diskus Aerosol Powder Breath Activated 250-50 MCG [microgram]/dose (Fluticasone-Salmeterol) 1 inhalation inhale orally every 12 hours. MAR documents it is scheduled for 9:00 AM. V7 did not prepare or administer this medication. On 9/12/2023 at 3:44 PM, R2 stated R2 did not receive the Advair in the morning. R2 stated R2 needs staff assistance with the medication due to hand tremors. 2. R1's comprehensive care plan contains a focus last revised on 2/26/2023. It documents R1 has altered cardiovascular status related to hypertension, hyperlipidemia, history of stroke, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-13 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow infection control procedures during medication administration for one (R1) out of two residents observed during medication pass. Findings include: On 9/12/2023 at 10:19 AM, V7 (Nurse) prepared medications for R1. V7 used R1's eMAR to determine which medications to pull from the medication cart. Facility uses blister packs for residents' medications. While preparing R1's medications, V7 repeatedly popped out multiple oral pills and capsules into bare hand, and then placed them into the medication cup. At one point, V7 popped Furosemide pill and missed the medication cup. The pill landed on top of the medication cart. V7 picked up the pill with a bare hand, and placed it into the medicine cup. At 10:29 AM, V7 handed the medicine cup to R1. At 3:08 PM, V2 (Director of Nursing) stated nurses are not supposed to have contact with the medications with their bare hands. V2 stated nurses are supposed to pop them from the blister packs directly into a medicine cup. Facility's Administering Medications policy,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to CITADEL HEALTHCARE — 14 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 53.2-0.2 vs chain
Health inspection 3 of 53.5-0.5 vs chain
Staffing 2 of 51.8+0.2 vs chain
Quality measures 3 of 53.4-0.4 vs chain
The other 13 homes this chain runs (chain average 3.2★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
ARI SHABAT INVESTMENT TRUST U/A/D OCTOBER 18, 2016Organization5% OR GREATER DIRECT OWNERSHIP INTEREST15%since 11/09/2016
CHAIM YITZCHAK SHABAT INVESTMENT TRUST U/A/D OCTOBER 18, 2016Organization5% OR GREATER DIRECT OWNERSHIP INTEREST15%since 11/09/2016
GRAF, MARCELLAIndividualDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROLsince 11/01/2016
GROSS, SHOSHANAIndividualDIRECT OWNERSHIP INTERESTsince 04/01/2023
KOHEN, YAKOVIndividualDIRECT OWNERSHIP INTERESTsince 11/01/2016
PROCTOR, KATHERINEIndividualDIRECT OWNERSHIP INTERESTsince 04/01/2023
STERN, RAPHAELAIndividualDIRECT OWNERSHIP INTERESTsince 04/01/2023
TELLER, ILANAIndividualDIRECT OWNERSHIP INTERESTsince 04/01/2023
AARON, JONATHANIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROLsince 11/01/2016
DONOHUE, KATHLEENIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 11/01/2016
ROBIN, JASONIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 11/04/2025

CMS files one row per role, so the 15 rows in the source record cover these 11 parties — each is shown once here with every role it holds. Nothing is omitted.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$12.6M
Net patient revenuemost recent cost report
-5.5%
Operating marginrevenue minus expenses
$2.8M
Related-party expense21% of expenses
Who pays — share of resident-days
Medicaid 16%Medicare 4%Other / private 80%

This home reported $2.8M paid to related parties — landlords or management companies under common ownership — equal to about 21% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$272per resident / day
operating cost
$8,271per month
≈ monthly operating cost
$258per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.

Typical monthly cost in Illinois
$8,304/mo
Nursing home (semi-private)
$9,216/mo
Nursing home (private)
$6,219/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145659. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-23, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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