Accolade Hc Of Paxton On Pells
1001 East Pells Street, Paxton, IL 60957 · For profit - Limited Liability company · 106 certified beds · (217) 379-4361 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a middle-of-the-pack inspection score (3/5)
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Apr 2026
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 10 actual-harm citations
- a high number of inspection citations overall (57) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $138,864 in federal fines (most recent 2025-08-27)
- its payroll-based staffing rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 8.8% | 13.4% | 15.4% | better |
| Long-stay residents who lose too much weight | 2.5% | 6.3% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.9% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.0% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 52.0% | 54.2% | 6.5% | typical for the state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 3.1% | 3.1% | 3.3% | typical |
| Long-stay residents whose ability to walk worsened | 23.5% | 14.3% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 11.7% | 18.3% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 97.8% | 91.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 6.6% | 4.8% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 15.9% | 20.6% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 13.4% | 21.7% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 2.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 94.1% | 63.1% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 27.1% | 26.1% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 15.3% | 13.9% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 3.44 | 2.02 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.73 | 2.22 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
38.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 101 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 67.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 56 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.06 therapist hours per resident per day in 2026Q1 — more than 3% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 12% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 38.2%CMS range 30.8–49.0 | 51.5% | Oct 2022–Sep 2024 | worse than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.6%CMS range 7.6–14.2 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 67.9% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 67.9% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 53.6% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.5% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 3.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.5%CMS range 4.9–11.9 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.90 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 106 beds and averages 94.3 residents a day — about 89% occupied, or roughly 12 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.55 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.62 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.11 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.43 hrs/resident/day on weekends vs 3.59 on weekdays — 5% thinner on weekends. RN hours go from 0.65 to 0.55 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 48% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
57 citations, most serious first. The 20 most serious are shown; the remaining 37 are one tap away and print in full.
- Actual harm · Gcited before2025-08-27 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to thoroughly and accurately assess and measure pressure wounds at least weekly for two residents (R2, R3) of three residents in a sample list of nine residents. This failure caused (R2, R3) to experience worsening of facility acquired pressure ulcers.Findings Include:1. R3's Current diagnoses list includes the following diagnoses: Hearing Loss, Anxiety, Muscle Wasting and Atrophy, Difficulty Walking, Depression, Pressure Ulcer Left Buttock, and History of Lumbar Spinal Fusion.R3's wound assessment dated [DATE] by V7, Licensed Practical Nurse (LPN) Wound nurse documents R3 has a Stage 3 Facility Acquired Pressure Ulcer first identified on 7/2/25. There are no wound assessments or measurements observed documented prior to 7/8/25. The 7/8/25 assessment documents the wound as measuring 5 CM (Centimeters) in length by 4 CM in width by 0.2 CM in depth. A photograph included in the wound assessment supports this assessment.On 8/25/25 at 11:00AM, V7…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gdisputed · IDR2025-08-27 · tag F0699 — isolatedProvide care or services that was trauma informed and/or culturally competent.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to identify potential triggers for Post Traumatic Stress Disorder (PTSD) and failed to initiate resident centered interventions to address PTSD for one resident (R1) admitted to the facility with a diagnosis of PTSD of three residents reviewed for admission transfer discharge rights in a sample list of nine residents. Consequently, R1 experienced an exacerbation of behavioral symptoms leading to emergent hospitalization.Findings include:R1's progress note documents R1 was admitted to the facility from home on 7/17/25 at 3:09PM. R1's physician's note dated 7/1/25 documents R1 is a candidate for assisted living. R1's most recent diagnoses list includes the following diagnoses: Parkinson's Disease, Chronic Obstructive Pulmonary Disease, Lupus Erythematosus, Generalized Anxiety Disorder, Post-Traumatic Stress Disorder, Major Depression, Osteoarthritis, and Sedative/Hypnotic/Anxiolytic Dependence.R1's Brief Trauma Questionnaire dated 7/28/25 fails to address R1's Diagnosis of PTSD and fails to identify possible triggers for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-01-16 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to develop and implement pressure relieving interventions, complete pressure ulcer and skin assessments, and notify the physician of new pressure ulcers to obtain treatment orders for one of four residents (R70) reviewed for pressure ulcers in the sample list of 38. These failures resulted in R70 developing two stage two and one stage three pressure ulcers. Findings include: On 1/13/25 at 9:15AM, 12:38 PM, 1:46 PM and 2:05 PM R70 was sitting in a wheelchair in R70's room. R70 was in her wheelchair in the assisted dining room from 11:50 AM until 12:23PM. At 2:08 PM V12 and V13 Certified Nursing Assistants (CNA) entered R70's room with a full mechanical lift and transferred R70 into bed. R70 was wearing pressure relieving boots. V12 and V13 stated R70 was not laid down after breakfast today due to having a shower and being in activities, but R70 is supposed to lay down between meals. V13 stated we try to offload pressure when R70 is in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-10-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to develop and implement fall interventions and safety measures, provide effective supervision to prevent a fall, and thoroughly investigate falls for two (R2, R3) of three residents reviewed for falls in the sample list of four. These failures resulted in R2 sustaining two falls with head lacerations that required suture and staple closure. Findings include: 1.) R2's admission Minimum Data Set (MDS) dated [DATE] documents R2 admitted to the facility on [DATE]. R2 had moderate cognitive impairment, was always incontinent of bowel and bladder, and required dependence on staff for toileting, moving from sitting to standing, and with chair/bed transfers. R2's Nursing Notes document R2 expired on [DATE]. R2's Fall Risk assessment dated [DATE] documents R2 as a high fall risk, R2 would overestimate or forget limits, R2 was bedbound and did not walk. R2's Hospice Comprehensive Assessment and Plan of Care Update Report dated [DATE] documents R2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-07-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to prevent a fall by failing to explain cares and ensure safety while elevating a bed for one (R1) of three residents reviewed for falls on the sample list of three. This failure resulted in R1 falling from the bed to the floor and sustaining a skull fracture with a brain bleed. Finding include: R1's hospital records dated 6/15/24 document R1 was sent to the emergency room due to a fall. This record documents, (R1) was being repositioned and rolled out of bed at nursing home. (R1) has obvious signs of head trauma. R1's CT (computerized tomography) scan showed intracranial hemorrhage (brain bleed), acute C1 and C2 fractures (spinal fractures), and left frontal calvarium fracture (skull fracture). R1's Incident Note dated 6/15/2024 at 12:45 AM documents, (R1) was being bed checked by CNAs (V3 and V4 Certified Nurse's Assistants). While rolling (R1) to change (R1) rolled out of bed and fell to floor. CNA attempted to catch (R1) but was unable to. (R1) has laceration on (left) upper forehead. Also noted raised area…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-03-20 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to notify the resident representative and physician of significant weight loss, update a care plan with interventions to address/prevent weight loss for (R11) and implement nutritional recommendations for three (R11, R40, R4) of four residents reviewed for nutrition in the sample list of 50. This failure resulted in R11 experiencing a severe weight loss of 12.01 % in six months. Findings include: 1.) R11's Minimum Data Set (MDS) dated [DATE] documents R11 has severe cognitive impairment and a significant one-month weight loss that was not physician prescribed. R11's Care Plan dated 11/10/23 documents R11 has unplanned and unexpected weight loss and includes interventions to notify the physician and dietitian immediately when weight loss persists, evaluate weight loss, and follow facility protocol for weight loss. This care plan does not document that R11 receives any nutritional supplements or any new interventions after 11/10/23. R11's Diet…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-03-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility staff failed to provide safe transfer for one resident (R1) when using the mechanical lift for transfer. This failure resulted in R1 sustaining a non-displaced fracture to the Right Humerus. (R1) is one of four residents reviewed for accidents in a sample of four. Findings include: R1's Facility Census dated 3/9/24 documents R1 was admitted to the facility on [DATE] and has the following medical diagnoses; Hemiplegia and Hemiparesis Following Cerebrovascular Disease Affecting Right Dominant, Dysphagia, Aphasia, Dysarthria. Type 2 Diabetes Mellitus, Cerebral Infarction, Contracture Right Shoulder, Contracture Right Elbow, Combined Rheumatic Disorders of Mitral Aortic and Tricuspid Valves, Deficiency of Vitamins, Apraxia, Hyperlipidemia, Anemia, Adjustment Disorder with Mixed Anxiety and Depressed Mood, Muscle Weakness, Abnormal Posture, Personal History of COVID-19, Atelectasis, Presence of Urogenital Implants, Lack of Coordination, Gastrostomy Status,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2023-10-24 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to timely report a resident fall to the resident's representative and physician for one (R1) of four residents reviewed for falls in the sample list of four. This failure resulted in R1 experiencing uncontrolled pain and a delay in treatment for R1's left hip fracture following a fall. Findings include: On 10/23/23 at 9:40 AM R1 stated R1 had a recent fall while reaching for the remote, R1 slid from R1's wheelchair, and fell to the floor. R1 stated R1 told the staff that R1 had left hip pain and R1 had left hip surgery while at the hospital following R1's fall. On 10/23/23 at 1:39 PM R1 was lying in bed and had visible scarring to the left outer thigh, where staples had been removed. R1 had an incision with intact staples to the left hip. R1's Minimum Data Set (MDS) dated [DATE] documents R1 has moderate cognitive impairment. R1's Care Plan with revised date 10/23/23 documents R1 had a fall with injury, R1 is a new admission, has poor balance,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2023-10-24 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to complete post fall neurological assessments, complete post fall assessments/monitoring, identify a change in condition, and properly transfer a resident (R1) following a fall. These failures affect three (R1, R2, R3) of four residents reviewed for falls in the sample list of four. These failures resulted in R1 experiencing uncontrolled pain and a delay in treatment of R1's left hip fracture following a fall. Findings include: The facility's Accidents & Incidents policy with revised date of March 2021 documents falls will be reported to the resident's physician and if necessary, transfer the injured resident to the hospital. This policy documents the resident will be placed on the 24-hour report and follow up charting for 72 hours. Fall risk, neurological assessments, and pain assessments will be completed after each fall. This policy documents not to move the resident after a fall until the resident has been assessed for possible injuries,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-10-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to document a fall in the resident medical record and failed to prevent resident falls by failing to thoroughly investigate falls and implement fall interventions. These failures affect three (R2, R3, R4) of four residents reviewed for falls in the sample list of four. These failures resulted in R2 falling and sustaining a dislocated right ring finger. Findings include: 1.) R2's admission Minimum Data Set (MDS) dated [DATE] documents R2 has severe cognitive impairment, R2 requires supervision assistance of one staff person for transfers and locomotion on/off the unit, and R2 requires limited assistance of one staff for toileting. This MDS documents R2 is occasionally incontinent of bladder and frequently incontinent of bowel. R2's Fall Risk assessment dated [DATE] documents R2 is at high risk for falls. R2's Care Plan revised 9/18/23 documents R2 has hypotension, poor balance, poor communication/comprehension and R2 has had falls. This Care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-04-15 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to maintain the kitchen equipment in clean, sanitary, operable condition to prevent cross contamination, maintain freezer temperatures and ensure pureed food is a safe consistency. These failures have the potential to affect all 93 residents that reside in the facility.Findings include:1.On 4/12/26 at 8:30 am during the initial kitchen tour, V6, Dietary Manager (DM) confirmed that the walk-in -freezer temperature log dated 4/01/26 through 4/12/26 documented temperatures measured between four and ten degrees Fahrenheit. The bottom of the same walk-in freezer temperature log documents the freezer temperature should be measured at minus two or below, Fahrenheit. The dial on the freezer thermometer gauge displayed the current freezer temperature measured as 15 degrees Fahrenheit. The walk-in freezer was filled with frozen food. V6, DM stated We did know the freezer temperatures were not right. It is supposed to be below zero. V6, DM also stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-15 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to maintain residents right to dignified care, for two of two residents (R10 and R13) reviewed for activity of daily living assistance/dignity, on the sample list of 36.Findings include:1.R10's current Diagnoses List documents the following: Unspecified Dementia, Mild, Without Behavioral Disturbance, Psychotic Disturbance, Mood Disturbance and Anxiety, Type II Diabetes Mellitus Without Complications, and Other, Lack of Coordination.R10's Minimum Data Set (MDS) dated [DATE] documents R10's Brief interview of Mental Status (BIMs) score as seven out of a possible 15, indicating severe cognitive impairment. The same MDS documents, R10, requires staff assistance with all activities of daily living.On 04/12/2026 12:10 pm R10 was seated in a low wheelchair, in the resident assistance dining room. R10's dining table was level with R10's neck. R10 had a dinner sized plate with mechanical soft turkey and gravy, rice with gravy, and cooked carrots. R10…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-15 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to protect the residents' right to be free from verbal abuse by another resident for two of four residents (R75 and R84) reviewed for abuse on the sample list of 36. Findings include:R75's Minimum Data Set (MDS) dated [DATE] documents R75's Brief Interview of Mental Status (BIMS) score of 14 out of a possible 15 indicating no cognitive impairment. This same MDS documents R75 has no delusions or hallucinations, and no behaviors directed towards self or others.On 4/12/26 at 2:50 pm R75 and V26, R75's Family Member were seated in R75's room. R75 stated that R84 came past her room in the hallway one day and scream into R75's room. (R84) called me an (F expletive B expletive). I kept it to myself. I did not say anything to any staff. We (R84 and R75) were friends. This had come out of nowhere. I was really just worried about my roommate (R9). She (R9) doesn't get out of bed very often. She likes to sleep. I worried about her and figured he (R84) could come into…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-25 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to protect a resident's right to be free from sexual abuse by another resident. This failure affects two of four residents (R5 R4) reviewed for abuse on the sample list of five. This past non-compliance occurred from 10/17/25 to 10/17/25. Findings Include: The Minimum Data Set, dated [DATE] documents R4 is cognitively intact.The Minimum Data Set, dated [DATE] documents R5 is cognitively impaired.Nursing Progress Notes dated 10/17/2025, document R4 was seen with his hand underneath R5's shirt. The Notes document the Abuse Coordinator, Power of Attorney and the Medical Director were notified. On 11/25/25 at 8:25AM, V5 (Licensed Practical Nurse) stated he was the nurse that day on 10/17/25 when R4 touched R5. V5 stated he was going down the hall by the dining room and saw R4's hand underneath R5's shirt. V5 stated V5 saw R4 moving his right hand up and around R5's breast. V5 stated he immediately separated the two residents and reported to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-26 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to establish clear communication regarding notification to a funeral home to remove a resident R1 remains for 1 of 3 residents reviewed for death.This past non-compliance occurred from [DATE] to [DATE].Findings include: R1's Facility Census documents show that R1 was admitted to the facility on [DATE] and was discharged on [DATE]. R1 had the following medical diagnoses: Traumatic Subdural Hemorrhage with Loss of Consciousness, Dementia, COPD, Heart Disease, Chronic Kidney Disease Stage 4, Anxiety Disorder, Scoliosis, GERD, and Repeated Falls.R1's Nursing Note dated [DATE] at 11:58 AM documented that R1 expired at 11:52 AM. A hospice nurse and family were at the bedside, and V2, Director of Nursing, was notified.R1's Nursing Note dated [DATE] at 10:33 AM documented that the funeral home arrived and removed R1's body from the facility.On [DATE] at 10:00 AM, V6, Licensed Practical Nurse (LPN), stated that on [DATE] V6 was working the 6:00 AM to 2:00 PM shift…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to prevent elopement of a resident when staff did not verify that the exit door was properly secured after use. This failure effected one (R1) of three residents reviewed for elopement. Findings include:R1's Facility Census documents R1 was admitted to the facility on [DATE] and has the following medical diagnoses; Dementia, Metabolic Encephalopathy, Type 2 Diabetes, Muscle Wasting and Atrophy, Lack of Coordination, Abnormal Posture, Abnormalities of Gait and Mobility, Difficulty in Walking, Intervertebral Disc Degeneration, Alzheimer's Disease, Heart Failure, Anxiety Disorder, Colostomy, Fall on Same Level, Depression, Cognitive Communication Deficit, Repeated Falls, Weakness and Age-related Cognitive Decline.On 9/12/25 at 10:10 AM, V3 Licensed Practical Nurse stated on 8/27/25 at 6:15 PM V3 and V4 Certified Nursing Assistant went outside to smoke, exiting the employee service door which has a key code lock. V3 stated that sometimes the door does not lock…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-01-16 · tag F0801 — widespreadEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition services. This failure has the potential to affect all 92 residents within the facility. Findings include: The Long-Term Care Facility Application for Medicare and Medicaid Services dated 1/13/25 documents 92 residents reside in the facility. On 1/13/25 at 9:00 AM V3, dietary manager, stated V3 is not a certified dietary manager and has no certifications. On 1/14/25 at 11:00 AM V2, Director of Nursing (DON), stated that V7, Registered Dietician (RD), visits once a week on Tuesdays and is not in the facility full time. On 1/14/25 at 2:13 PM, V7 stated while she does consult at facility for weight loss and dietary recommendation for residents, she does not write the menus and has been told by facility administration that they have an outside company that deals with menus, food ordering, education, and kitchen. V7 stated she has offered educational services as well as menu writing. V7 stated she had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-01-16 · tag F0803 — failed to meet residents' dietary needs — widespreadEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to assure that menus and menu substitutions are developed, prepared, and followed to meet residents' therapeutic diets and nutritional needs while using established national guidelines. This failure affects one of four residents (R70) reviewed for nutrition and has the potential to affect all 92 residents residing in the facility. Findings include: 1.) The Long-Term Care Facility Application for Medicare and Medicaid Services dated 1/13/25 documents 92 residents reside in the facility. Continuous observations of the lunch meal service were conducted on 1/14/25 from 11:28AM-12:35PM as follows: The steam table set up at the kitchen service window included a large pan of barbecue pork (regular texture), small pan of mechanical soft pork, and small pan of puree pork. The mid-steam table contained two containers of hot vegetables one for mechanical soft texture and one for puree. Directly to the left of the hot vegetables was a large pan of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-01-16 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety. This failure has the potential to affect all 92 residents in facility. Findings include: The Long-Term Care Facility Application for Medicare and Medicaid Services dated 1/13/25 documents 92 residents reside in the facility. On 01/13/25 at 8:30 AM V3 Dietary Manager gave a tour of the kitchen and storage area. There was food debris noted inside the toaster, on the countertop in front of the toaster and on the floor directly inside the kitchen door. There were boxes of food from a delivery that were stacked in the food prep area in front of both coolers and the dry storage. There were clear bulk bin containers on a rolling cart behind the kitchen door next to the sink and cooler in a heavy traffic area. The label on the bin documents dry cereal. Inside the walk-in freezer, the top right shelf contained clear bins dated 3/13/24 labeled Meatballs. The substance inside was unidentifiable and contained a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-01-16 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 5. On 01/13/25 at 09:20 AM, R39 had an EBP (Enhanced Barrier Precautions) sign posted outside of R39's room but there was no PPE (Personal Protective Equipment) cart at R39's door. At this time, R39 stated staff wear gloves but not gowns when providing cares to R39. On 1/14/25 at 08:40 AM, R39 was lying in bed with a urinary catheter in place. The EBP sign remained posted outside of R39's room. At this time, R39 stated R39 had been told by V30 LPN (Licensed Practical Nurse) that his urine was cloudy but then a couple weeks later, R39 ended up being hospitalized with a UTI (Urinary Tract Infection). On 1/15/25 at 9:08 AM, V30 LPN stated R39 has a history of UTI's and confirmed that V30 had noticed R39's urine was cloudy, prior to R39 being hospitalized with a UTI. V30 stated V30 had written that update on a communication sheet for V28 NP (Nurse Practitioner) but that V28 never responded or replied to the update. V30 stated V28 is in the facility two days one week and three days the next. V30 provided a copy of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 37 citations
- Potential for harm · F2025-01-16 · tag F0882 — widespreadDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to have a qualified Infection Preventionist with the required training in infection prevention and control. This failure has the potential to affect all 92 residents in the facility. Findings include: The facility's Facility assessment dated [DATE] documents the facility will have an Infection Control Preventionist as part of its staffing plan. On 1/14/25 at 10:48 AM V1 Administrator stated V9 Wound Nurse/Infection Preventionist was recently hired as the Infection Preventionist for the facility with the intention of V9 completing the Infection Prevention training course. V1 stated nurse managers and V1 have collectively been overseeing the Infection Preventionist role prior to V9 being hired. On 1/15/25 at 1:33 PM V1 confirmed V1 does not have completed infection prevention training to provide for any of the nurse managers who are involved in the infection control program. On 1/15/25 at 9:05 AM V9 stated V9 has not officially taken over as the facility's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-01-16 · tag F0625 — patternNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify a resident and their representative in writing about a hospital transfer and failed to provide a bed hold notice for four of four residents (R39, R17, R25 and R52) reviewed for hospitalizations on the sample list of 38. Findings Include: 1. R39's ongoing Census documents R39 was hospitalized from [DATE] - 7/24/24 and 12/30/24 - 1/2/25. R39's medical record does not contain a copy of the facility Bed Hold Policy. On 01/14/25 at 8:40 AM, R39 stated R39 went to the hospital recently but unsure of the exact date. R39 stated the facility did not talk with him about a Bed Hold Policy. On 1/14/25 at 12:21 pm, V2 DON (Director of Nursing) stated Bed Holds are to be filled out by the nurses when a resident is sent to the hospital; a copy is sent with the resident, and we keep a copy. On 1/14/25 at 12:55 pm, V2 DON stated after talking with the nurses, they are no longer doing the Bed Holds at the time of hospitalization and also stated nothing is being…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-16 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to maintain privacy during wound care for one (R70) of 24 residents reviewed for privacy in the sample of 38. Findings include: R70's Minimum Data Set, dated [DATE] documents R70 has severe cognitive impairment. On 1/14/25 between 12:10 PM and 12:52 PM V9 Wound Nurse, V18 Wound Nurse Practitioner, and V40 Certified Nursing Assistant (CNA) performed R70's wound assessments and treatments. V9 and V40 entered and exited R70's room during R70's wound care. The privacy curtain wasn't pulled to block the view from R70's doorway and hallway while R70's buttocks/perineal area was exposed. On 1/15/25 at 9:05 AM V9 confirmed R70's privacy curtain should have been pulled during R70's wound care to block the view from the doorway and hallway. On 1/15/25 at 10:30 AM V2 Director of Nursing entered R70's room to observe R70's wounds. V2 did not pull the privacy curtain to block the view from the hallway and R70's doorway. V31 CNA entered and exited R70's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-16 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to offer services to maintain or increase range of motion for one of three residents (R34) reviewed for range of motion in the sample list of 38. Findings include: On 1/13/25 at 9:04 AM R34 was sitting in a wheelchair in R34's room and there was a brace on R34's right leg. R34 stated R34 is unable to walk and unable to move R34's right arm and leg, and R34 has not received any therapy services or exercise programs since R34 admitted to the facility. On 1/13/25 at 3:41 PM V15 MDS (Minimum Data Set) Coordinator stated the facility doesn't have restorative nursing services where participation is recorded, but they have walk to dine programs. At 3:48 PM V15 stated R34 has not yet been evaluated by therapy since R34 transferred from another facility where therapy had just been completed. On 1/14/25 at 3:47 PM V2 Director of Nursing stated V2 just became aware yesterday that skilled nursing facilities (SNF) are supposed to offer restorative nursing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to investigate and record a fall incident and failed to complete fall risk assessments for one of one resident (R39) reviewed for falls on the sample list of 38. Findings include: On 01/14/25 at 08:40 AM R39 reported slipping out of his wheelchair when R39 was in transport van because the full mechanical lift sling was under R39 and caused R39 to slip down in R39's wheelchair. R39 explained that R39 did not completely hit the van floor but rather slipped to the edge of the chair and R39's legs were holding R39 up because R39's legs were pinned against the seat in front of R39. R39 stated R39 did not hit the floor. On 01/16/25 at 09:09 AM V2 (DON) provided an electronic mail from V29, transporter, dated Tuesday, December 31, 2024, at 6:42 AM. V29's email to V2 explained that on December 30th, 2024, V29 was transporting R39. V29 stated that within blocks of the destination, R39 stated that he was sliding out of R39's chair a bit. V29 explained that on arrival at the location, R39 was now midway between R39's wheelchair and the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-16 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to perform hand hygiene before and after catheter care to prevent potential contamination and failed to ensure a urinary drainage bag was covered with a dignity bag for one of one resident (R39) reviewed for catheters on the sample list of 38. Findings Include: On 1/13/25 at 8:40 am and 3:12 PM, R39 was lying in bed and had an uncovered urinary catheter drainage bag hanging on the bed frame, which was visible from the hallway. On 1/14/25 at 8:40 am, R39 was lying in bed and had an uncovered urinary catheter drainage bag hanging on the bed frame, which was visible from the hallway. On 1/15/25 at 11:25 AM, R39 was lying in bed and the urinary catheter drainage bag was hanging on the bed frame, covered in a dignity bag. At this time, V33 and V34 CNAs (Certified Nursing Assistants) both stated that catheter drainage bags should be in a dignity bag at all times. V33 and V34 donned gloves to provide catheter care using disposable wash rags but did not wash their hands before donning gloves. After catheter care was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-16 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to obtain a re-admission weight, notify the physician and resident representative of significant weight loss, and develop a plan of care to address significant weight loss for one of three residents (R77) reviewed for weight loss on the sample list of 38. Findings Include: The facility's Weight Management policy dated August 2017 documents all residents will be weighed on admission, re-admission, and weekly for the first four weeks, then monthly thereafter. Weekly weights will also be done with a significant change of condition. Any significant weight loss will be reviewed with the physician to obtain an order for a nutritional supplement until the resident's condition is discussed during weekly risk meetings. The resident's care plan will be updated to include interventions promoting weight gain or loss. The family or Power of Attorney will be notified of significant weight changes and plan of care which will be documented in the resident's medical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-16 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to maintain hygienic care and storage of continuous positive airway pressure (CPAP) masks and oxygen nasal cannulas, and failed to develop a care plan for respiratory care and diagnosis for two of three residents (R57, R34) reviewed for oxygen in the sample list of 38. Findings include: 1.) On 1/13/25 at 9:17 AM R57's CPAP mask was uncovered and on top of the CPAP machine on R57's night stand. On 1/13/25 at 3:31 PM V14 Licensed Practical Nurse (LPN) stated CPAP masks are cleaned daily and confirmed the masks should be stored in a bag when not in use. V14 entered R57's room and confirmed R57's CPAP mask was uncovered and on top of the CPAP machine on R57's night stand. V14 stated V14 will need to get a bag to store the CPAP mask in. V14 stated R57 uses the CPAP at night, but sometimes removes it himself during the night. On 1/15/25 at 8:50 AM V2 Director of Nursing stated CPAP masks are cleaned daily per manufacturer's guidelines, placed on a towel in the bathroom to dry, and then should be stored in a plastic bag…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-16 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure that as needed psychotropic medication was limited to 14 days for one of five residents (R49) reviewed for unnecessary medications on the sample list of 38. Findings include: R49's November 2024 - January 2025 MAR (Medication Administration Record) documents R49 was started on Lorazepam {Antianxiety} 2 mg (milligrams) per 1 ml (milliliter) - give 0.25 ml every 4 hours as needed for agitation/restlessness which was ordered on 11/14/2024 {greater than 14 days ago}. These MAR's also document that R49 has not used this PRN (as needed) medication since 11/18/2024. On 1/15/25 at 1:39 PM, V2, Director of Nursing (DON) stated that PRN (as needed) orders which are for psychotropic medications are limited to 14 days. The facilities Psychotropic Medications Protocol dated January of 2024 documents when a PRN psychotropic mediation is ordered, it will have a 14 day stop date and the resident will be reassessed by the physician for further use. The protocol lists psychotropic medications as any medication that is used for or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-05 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to immediately report an allegation of potential sexual abuse to the Abuse Coordinator and to the State Surveying Agency. This failure has the potential to affect two of three residents (R1, R2) reviewed for abuse in the sample of three. Findings Include: The untitled facility investigation dated 8/28/24 documents in the morning meeting on 8/28/24 at approximately 10:15 AM it was mentioned that R2 was found in R1's bed the night before. V1 Administrator had not been made aware of the incident until that moment. An investigation began and staff were interviewed. V4 Certified Nursing Assistant (CNA) stated she worked the evening before (8/27/24) and witnessed R2 on top of the covers in R1's bed kissing R1 on the cheek. V4 stated she called down the hall for V5 Licensed Practical Nurse (LPN) to come and assist. V5 LPN stated V4 called for her to come and help because R2 was in R1's bed. Neither V4 nor V5 reported the incident to V1 Administrator/Abuse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-06 · tag F0660 — isolatedPlan the resident's discharge to meet the resident's goals and needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to re-evaluate and coordinate discharge plans to address the needs of a resident (R1) being discharged home and notify the physician of changes in the discharge plan for one of three residents reviewed for discharge in the sample list of six. Findings include: R1's Physician Order dated 3/5/24 given by V16 Nurse Practitioner documents okay to discharge home with home health pt/ot (physical and occupational therapy). R1's Wound Evaluation & Management Summary dated 3/6/24 and recorded by V20 Wound Physician documents R1's right heel stage three pressure ulcer measured 0.4 centimeters (cm) long by 0.3 cm wide by 0.01 cm deep, had moderate serous drainage, and was 100% subcutaneous tissue. This note documents R1's left heel stage three pressure ulcer measured 1 cm by 3 cm by 0.2 cm, had moderate serous drainage, had 10% thick necrotic (dead) tissue, and 80% subcutaneous tissue. The treatment orders were calcium alginate covered with a foam dressing three times weekly and to wear pressure relieving boots when in bed. R1's Post…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-06 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to conduct and thoroughly document weekly skin assessments, identify a newly reopened pressure ulcer, notify the physician, and obtain pressure ulcer treatment orders for one (R4) of three residents reviewed for pressure ulcers in the sample list of six. Findings include: On 4/30/24 at 9:25 AM R4 stated R4 has two buttock wounds that developed in the facility. R4's Minimum Data Set, dated [DATE] documents R4 is cognitively intact, R4 is at risk for pressure ulcers, has one stage two pressure ulcer and two stage three pressure ulcers that were facility acquired. There are no documented weekly skin assessments in R4's medical record after 2/25/24 until 3/22/24, and then not again until 4/5/24. R4's Nursing Note dated 04/17/2024 at 3:02 PM documents R4 was evaluated by V20 Wound Physician and R4's left buttock wound is healed. R4's Nurses Weekly Skin assessment dated [DATE] documents no new skin issues but does not identify if R4 has a wound or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-03-20 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, interview, and record review the facility failed to post staffing data which included staffing hours and the facility census. This failure has the potential to affect all 90 residents residing in the facility. Findings include: On 3/21/24 at 11:20 AM, a picture frame containing a daily assignment sheet dated 3/20/24 was sitting on the receptionist's desk at the lobby's entrance. This daily assignment sheet did not include the total number of hours for staffing or the resident census number. V34, Receptionist who was sitting at the desk, stated that is what the facility posts for daily staffing. When asked if this sheet included the total number of staffing hours and the number of residents, V34 stated no. The facility's Long-Term Care Facility Application for Medicare and Medicaid dated 3/18/24 documents a census of 90 residents.
- Potential for harm · Fcited before2024-03-20 · tag F0801 — widespreadEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to employ a clinically qualified Director of Food and Nutrition Services and failed to employ a person-in-charge (PIC) with the required Food Protection Manager Certification. These failures have the potential to affect all 90 residents in the facility. Findings include: On 3/18/2024 at 10:02AM, V3 (Dietary Manager) was actively supervising dietary operations in the facility kitchen. V3 reported being the full-time manager of the facility food service (person in charge) and reported not being a clinically qualified Certified Dietary Manager or having equivalent training. V3 denied meeting the State of Illinois standards to be a food service manager or dietary manager. V3 also denied being a certified Food Protection Manager, as required, for every person in charge of a food service. V3 reported the food in the kitchen is available for all residents to eat. V3 denied: -being a dietician; -being a certified dietary manager; -having an associate's or higher degree in food service management or in hospitality;…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-03-20 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to have necessary sanitation test equipment and failed to effectively sanitize dishes. These failures have the potential to affect all 90 residents in the facility. Findings include: On 3/18/2024 at 10:02AM, V4 (Cook) was washing and sanitizing dishes in the kitchen three-basin sink. The sanitizer solution in the sink basin tested 100 parts per million (ppm) by Illinois Department of Public Health (IDPH) sanitizer chemical test strip. V3 (Dietary Manager) was present and observed the test strip and agreed the solution tested 100ppm. On 3/18/2024 at 11:30AM, the above three-basin sink remained in use with dishes present in the sink. The sanitizer solution concentration again tested 100ppm with the State Agency test strip. V3 directly observed the test strip and agreed the strip measured 100ppm. V3 denied the kitchen had any sanitizer test strips for staff to verify the correct concentration of sanitizer solution was prepared to effectively sanitize dishes. A direction sheet was posted on the wall immediately…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-03-20 · tag F0921 — failed to keep a safe, functional, sanitary building — widespreadMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to provide a comfortable environment by failing to provide warm showers. This failure has the potential to affect all 90 residents residing in the facility. Findings include: On 3/18/24 at 10:08 AM, R76 stated one of her main complaints is getting cold showers. R76 stated the water doesn't stay hot for very long. R76 stated the water will be warm at first and then all of a sudden it will turn cold before her shower is finished. On 3/20/24 at 9:15 AM, V33 Shower Aide walked out of the shower room. V6 Certified Nurse's Assistant walked over to where V33 was standing. V33 and V6 stated they work as the shower aides for the facility. V6 stated they do get complaints about the water getting cold during the showers. V6 stated on Monday (3/18/24) the residents were complaining about the water getting cold. V6 stated this happens on and off several times a week and it just depends on the day. On 3/20/24 at 9:19 AM, V10 Maintenance Director stated he has had multiple work orders regarding the showers in the last few…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-20 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Failures at this level required more than one deficient practice statement. A. Based on observation, interview, and record review the facility failed to promote dignity while dining for four (R11, R22, R7, R23) of 24 residents reviewed for dignity in the sample list of 50. B. Based on interview and record review, the facility failed to provide timely assistance to residents when answering call lights. This failure affects five residents (R2, R45, R56, R68, and R76) of 50 reviewed for resident rights on the sample list of 50. Findings include: a.1.) On 3/19/24 at 11:30 AM, R11 was sitting at the dining room table eating lunch with R22, R7, and R23. Between bites of food, R11 coughed forcefully and R11's face turned red. R11 coughed so forcefully that R11's dentures were coming out of R11's mouth. The bites of food in R11's mouth were coughed out and landed across the table near R7's food. V16, V19, and V20 Certified Nursing Assistants were sitting across the room feeding other residents and no staff came to R11's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-20 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide assistance for fingernail care, toenail care, shaving, and timely assistance for toileting/incontinence cares for four (R69, R81, R76, R21) of five residents reviewed for Activities of Daily Living (ADLs) in the sample list of 50 residents. Findings include: 1.) On 3/18/24 at 10:38 AM R69 stated R69 has no control of R69's urine, R69's skin is very tender, and R69 has to ask staff for toileting. R69 stated R69 hasn't seen a podiatrist since R69 admitted to the facility, and R69's toenails are long, curved past R69's toes, and are painful. R69 stated the facility told R69 that a podiatrist would be at the facility last Thursday (3/14/24) to see R69, but R69 was never seen by a podiatrist. V32 (R69's Friend) removed R69's socks. R69's toenails were thick and built up. V32 stated on 3/15/24 after supper, V31 (R69's Family) found R69 sitting in the dining room soaked with urine that was dripping from R69's wheelchair. On 3/18/24 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-20 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to administer medications timely as ordered and in accordance with manufacturer's instructions for three (R7, R31, R39) of 11 residents reviewed for medication administration in the sample list of 50. This failure resulted in six medication errors out of 25 opportunities, a 24% medication error rate. Findings include: 1.) R7's March 2024 Medication Administration Record (MAR) documents D-Mannose (Urinary Tract Infection preventative) 500 milligrams (mg) by mouth, Methanamine Hippurate (anti-infective) 500 mg by mouth, and Metoprolol (decreases blood pressure) 25 mg by mouth are scheduled twice daily at 9:00 AM and 6:00 PM. On 03/18/24 at 4:22 PM V18 Licensed Practical Nurse (LPN) administered R7's medications that included D-Mannose 500 mg, Methanamine Hippurate 500 mg and Metoprolol Tartrate 25 mg, which was over an hour and thirty minutes prior to the scheduled/ordered time. 2.) R39's March 2024 MAR documents Depakote (seizure medication) Delayed Release Sprinkle 125 mg give 4 capsules (500 mg) by mouth at 8:00…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-20 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to assess for self-administration of medication for one (R6) of one resident reviewed for self-administration of medications in the sample list of 50. Findings include: On 3/18/24 at 10:40 AM R6 stated the nurses give R6's medications, but R6 does everything else on R6's own. There was a bottle of [NAME] nasal spray and a Ventolin inhaler on R6's bedside table. R6's current Physician Orders do not document an order for [NAME]. R6's Physician Order dated 3/12/21 documents Ventolin 90 micrograms per actuation inhale two puffs every four hours as needed for shortness of breath. There are no orders for R6 to self-administer these medications and no assessments for R6's ability to self-administer these medications. On 3/19/24 between 2:54 PM and 3:24 PM V2 Director of Nursing (DON) stated there should be an order and an assessment to keep medication at the bedside and to self-administer, and this would also be care planned. V2 confirmed R6 does…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-20 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to prevent the risk of urinary tract infections by failing to prevent the back flow of urine while providing catheter care for one (R40) of three residents reviewed for catheter care on the sample list of 50. Findings include: R40's care plan dated 10/24/2018 documents R40's is at risk for Urinary Tract Infection due to catheter use. On 3/19/24 at 2:01 PM, V21 and V6 Certified Nursing Assistants provided catheter care to R40. R40 was lying in bed. After finishing with R40's catheter care, V21 and V6 stated they were going to move R40 up in bed. Urine was present in the indwelling catheter tubing that was lying on the bed. V6 took the catheter drainage bag off of the rail of the bed and placed the drainage bag on top of R40's legs. The drainage bag was placed on R40's legs below the knees. V6 then elevated the bottom half of the bed. After raising the bed, R40's legs were at a ninety angle and the drainage bag was above the level of R40's bladder. The urine inside of the catheter tubing back flowed towards the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-20 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to obtain physician orders for the administration of oxygen, change and label oxygen tubing and humidifier bottles for (R28). (R28) is one of one resident reviewed for oxygen in the sample list of 50. Findings include: R28's Physician's Order Sheet (POS) dated March 2024 has no documented orders to administer oxygen per nasal cannula, or to change oxygen tubing and humidifier bottle. R28's Facilities Census documents R28 was admitted to the facility on [DATE] and has the following medical diagnoses; heart failure, need for assistance with personal care, morbid (severe) obesity due to excess calories, venous insufficiency (chronic) (peripheral), shortness of breath, edema, and cardiac murmur. The Facilities Oxygen Administration Policy dated February 2021 documents: Purpose: The purpose of this procedure is to provide guidelines for the oxygen administration. To Administer oxygen to the resident when sufficient oxygen is being carried to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-20 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, interview, and record review the facility failed to give pain medication prior to a pressure ulcer treatment for one (R40) of two residents reviewed for pain on the sample list of 50. Findings include: On 3/20/24 at 10:51 AM, R40 was lying in bed. V30 Wound Nurse/Licensed Practical Nurse turned R40 to his left side to apply a new treatment to his pressure ulcer. R40 was saying Ow when V30 was turning him. At that time, R40 stated they have not given him pain medicine today. V30 stated they can give R40 pain medication before treatments and therapy. R40's care plan with an initiation date of 10/24/18 documents R40 is at risk of pain. This care plan documents an intervention to provide pain medication prior to treatments and therapy. R40's Medication Administration Record dated March of 2024 documents an order for as needed Acetaminophen 500 milligrams two tabs as needed every eight hours and Tramadol Hydrochloride 50 milligrams every twelve as needed for pain. This record does not document that R40 received pain medication prior to his treatment.
- Potential for harm · D2024-03-20 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to attempt alternatives prior to the use of bed rails for one (R27) of one residents reviewed for bed rails on the sample list of 50. Findings include: On 3/19/24 at 11:00 AM, R27 was lying in bed. One quarter bed rails were elevated on each side of the bed. R27 stated he uses them to move in bed. R27's bed rails assessments dated 5/5/22, 11/5/23, and 1/18/24 do not document alternatives tried prior to his use of the side rails. On 3/19/24 at 12:42 PM, V2 Director of Nursing stated R27 was admitted in April of 2022, and it appears that his first bed rail assessment was completed on 5/5/22. V2 stated this bed rail assessment does not document what alternatives were attempted prior to the use of the bed rails. V2 stated R27's subsequent assessments completed on 11/5/23 and 1/18/24 do not document what was attempted either. V2 stated V2 cannot find in R27's medical record alternatives that were attempted prior to the use of the bed rails. The facility's side rail policy dated 11/20/21 documents the facility must…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-20 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to assess the need for emotional support after the loss of roommates (R42, R202, R203) for one (R8) of 24 residents reviewed for environment on the sample list of 50. Findings include: On [DATE] at 10:16 AM, R8 pointed over to the other side of her room and stated she (R42) is dying. The privacy curtain was pulled, and hospice staff were walking in and out of the room. R42 was lying on the bed wearing oxygen. R42's breathing was slightly labored. R8 stated all the roommates that she gets are dying. R8 stated it bothers her. R8 states they call it the dying room. R8 stated it makes her sad when her roommates die and when they put people in there to die. On [DATE] at 10:00 AM, V9 Social Service Director stated that there is no documentation that anyone has seen R8 after her room mates have passed away. V9 provided census reports that document R8's previous roommates. V9 stated that R42 passed away yesterday. V9 stated R42 went on hospice on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-20 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure medication labels were legible, label eye drops with opened dates, and ensure medications were not used after expiration. This failure affects three (R39, R48, R148) of 13 residents reviewed for medication storage in the sample list of 50 residents. Findings include: 1.) R39's [DATE] Medication Administration Record (MAR) documents Lorazepam (anxiety medication) 2 MG/ML (milligrams per milliliter) give 0.25 ml by mouth twice daily at 8:00 AM and 8:00 PM and give every four hours as needed. On [DATE] at 10:02 AM V17 Licensed Practical Nurse (LPN) administered R39's medications including Lorazepam 0.25 ml. R39's Lorazepam bottle label was not legible, and the printed words were no longer visible to identify the medication and strength. R39's name and Lorazepam was handwritten on the label. V17 stated staff called pharmacy yesterday to request a new bottle of Lorazepam and V17 was unsure how long the label had been like that. V17…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-20 · tag F0805 — failed to prepare food in a form residents can eat — isolatedEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide food in the consistency and texture that is prescribed for one (R11) of four residents reviewed for nutrition in the sample list of 50. Findings include: R11's Minimum Data Set, dated [DATE] documents R11 has severe cognitive impairment., has coughing or choking when swallowing medications or meals, and is on a mechanically altered diet. R11's Diet Order dated 4/9/21 documents regular diet, pureed texture, and honey consistency. R11's Speech Language Pathology Evaluation and Plan of Treatment dated 2/1/24 documents R11 has dementia and Dysphagia (trouble swallowing). This evaluation documents R11 was referred to speech therapy for coughing at meals, and a recommendation to continue pureed solids and honey thick liquids. On 3/19/24 at 11:30 AM, R11 was sitting at the dining room table eating lunch. Between bites of food, R11 coughed forcefully and R11's face turned red. R11 coughed so forcefully that R11's dentures were coming out…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-20 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to offer and administer pneumococcal vaccines to ensure residents are up to date for two (R80, R40) of five residents reviewed for immunizations in the sample list of 50. Findings include: 1.) R80's Immunization Tab of R80's electronic medical record documents R80 received PPSV23 on 5/5/2009 and R80 is over age [AGE]. R80's March 2024 Medication Administration documents R80 admitted to the facility on [DATE]. There is no documentation that R80 was offered the pneumonia vaccine after admission or that R80 received any other doses of the pneumococcal vaccine besides the PPSV23 in 2009. 2.) R40's Immunization Tab of R40's electronic medical record documents R40 received PPSV23 on 10/31/2011, 7/28/2021, and 9/25/2021; and R40 is over age [AGE]. R40's pneumococcal vaccination consent form dated 10/14/18 documents consent for vaccine administration. There is no documentation that R40 was administered any other pneumococcal vaccines besides PPSV23. On 3/20/24 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-20 · tag F0909 — failed to maintain a comfortable temperature — isolatedRegularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to regularly inspect bed rails and ensure the bed rails were secured to the bed for one (R27) of one residents reviewed for bed rails on the sample list of 50. Findings include: R27's medical record documents R27 was admitted to the facility on [DATE]. This record contained a side rail assessment dated [DATE] that documents R27 uses side rails for bed mobility and positioning. On 3/19/24 at 11:00 AM, R27 was lying in bed. One quarter bed rails were elevated on each side of the bed. R27 stated he uses the bed rail to move in bed. The bed rail on R27's left side moved easily outward at least six inches when pushed toward R27 and away from R27. This bed rail did not remain securely in place to the bed's frame. On 3/19/24 at 1:18 PM, V10 Maintenance Director stated he has been here since January of 2022 and has not inspected R27's bed since he has been here. V10 stated V10 found an inspection sheet at the back of his binder where he keeps the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-18 · tag F0602 — failed to protect residents from theft of their belongings — patternProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to repeatedly ensure residents were free of misappropriation of property/medication for two of eight residents (R1, R11) reviewed for misappropriation of property on the sample list of 11. Findings Include: The facility's Final Abuse Investigation Report for Diversion dated 1/8/24 documents on 12/29/23, a Hospice Nurse reported a concern to V1 Administrator that during a medication audit for R1, it was noted that R1's PRN (as needed) Norco {Narcotic} was only being given by one nurse at approximately the same time each day. R1 was admitted to the facility on [DATE] and on hospice on 7/18/23. V3 RN (Registered Nurse) was hired on 9/13/23 and is the primary evening shift nurse for Cart 1, where R1 resides. V2 DON (Director of Nursing) and V1 pulled narcotic sheets for R1, and it was noted that R1's PRN Norco 5-325 mg (milligram) was signed out during V3's shift at approximately the same time every shift. The narcotic sheet was compared to the MAR…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-18 · tag F0610 — failed to investigate and act on abuse reports — patternRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete a thorough investigation into an allegation of misappropriation of property for five of eight residents (R1, R3, R8, R9, R10 and R11) reviewed for misappropriation of property on the sample list of 11. Findings Include: The facility's Reporting/Investigating Resident Abuse Policy dated April 2019 documents any individual who has reason to believe that physical abuse, mistreatment, or neglect has occurred must immediately notify the Administrator. An investigation will be initiated immediately by the Administrator/Designee. The investigation shall consist of, where possible and appropriate: an interview with the person(s) reporting the incident, the resident, any witness to the incident, staff members having contact with the resident during the period of the alleged incident, and the resident's roommate, family members, and visitors. The facility's Final Abuse Investigation Report for Diversion dated 1/8/24 documents on 12/29/23, a Hospice…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-18 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report an allegation of misappropriation of resident property to the resident representative for two of eight residents (R1, R11) reviewed for misappropriation of property on the sample list of 11. Findings Include: The facility's untitled Abuse Prevention Policy dated 10/3/21 documents residents have the right to be free from abuse, neglect, misappropriation of resident property, corporal punishment, and involuntary seclusion. This policy defines misappropriation of resident property as the deliberate misplacement, exploitation, or wrongful, temporary, or permanent, use of a resident's belongings or money without the resident's consent. If mistreatment has occurred, the resident's representative and Department of Public Health shall be informed as soon as possible of any allegations of abuse. The resident representative will be informed of the report of potential mistreatment, that an investigation is being conducted and the outcome of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-18 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to timely remove a discontinued controlled medication from the medication cart for prompt destruction of the medication for one of eight residents (R11) reviewed for misappropriation of medication on the sample list of 11. Findings Include: R11's December 2023 Physician Orders document R11 had an order for Clonazepam {Benzodiazepine} 0.5 mg (milligrams) - one tablet BID (twice a day) PRN (as needed) for anxiety that was discontinued on 12/22/23. R11's undated Controlled Drug Receipt/Record/Disposition Form documents the pharmacy dispensed 30 tablets of 0.5 mg Clonazepam to the facility on [DATE]. This Form documents on 12/26/23 {4 days after medication was discontinued}and 12/27/23 {5 days after medication was discontinued}, V3 RN (Registered Nurse) signed out and removed the medication from the medication card for administration to R11, leaving 19 tablets in the medication card. This form also documents that on 1/8/24 {17 days after medication was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to implement fall prevention interventions for one of three residents (R2) reviewed for falls in the sample of three. Findings Include: The facility's Fall Prevention Program dated October 2023 documents the policy is in place to provide guidelines on preventing resident falls or injury. The same policy documents staff should assess residents for fall risk and initiate risk reducing interventions. R2's undated Medical Diagnoses List documents R2 is diagnosed with Hemiplegia and Hemiparesis following a Cerebral Infarction affecting the Right Side, Lack of Coordination, Reduced Mobility, and Muscle Weakness. R2's December 2023 Physician Order Sheet documents R2 is prescribed Eliquis (Anticoagulant) 5 milligrams twice daily for Atrial Fibrillation. R2's Fall Scale dated 10/3/23 documents R2 was a moderate fall risk due to medical diagnoses, impaired and weakened gait, non-ambulatory, and self-propels in her wheelchair. R2's Fall Report dated 12/3/23 documents on 12/3/23 at 11:00 PM R2 was found on the floor by her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-24 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to evaluate pain and manage pain for one (R1) of four residents reviewed for falls in the sample list of four. Findings include: The facility's Management of Pain policy revised August 2019 documents: Pain will be assessed and managed in a timely fashion, especially if it is of recent onset. The physician will be notified of resident's complaint of pain when not relieved by medication as ordered by the physician. On 10/23/23 at 1:09 PM R1 stated R1 has left hip pain frequently, every time R1 moves. R1 rated R1's pain as a 7 or 8 on a 1-10 scale. R1 stated it hurts bad enough that R1 tells the staff about R1's pain. R1 stated R1 does not get offered any pain medication. On 10/23/23 at 1:39 PM V9 and V10 Certified Nursing Assistants transferred R1 from the wheelchair to the bed. R1 stood and during the transfer said ow. R1 said ouch when the staff lifted R1's legs into the bed. R1 had scarring to the left thigh incision, where staples had been…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-01 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — patternProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide timely response to requests for toileting and incontinence care, and failed to provide timely incontinence care for six residents (R1, R2, R4, R5, R6, R7) reviewed for toileting assistance/incontinence care in the sample list of seven. Findings include: 1.) On 7/31/23 at 8:42 AM R1 stated R1 waits over an hour at times for R1's call light to be answered and R1 has to wait for incontinence care. R1 stated R1 requires two staff to provide R1's incontinence care, so R1 has to wait while the staff goes to find assistance. On 7/31/23 at 1:32 PM V7 Certified Nursing Assistant (CNA) answered R1's call light. R1 requested incontinence care. V7 told R1 that V7 needed assistance and V7 would return. V7 left R1's room. At 1:47 PM R1 stated R1 was incontinent of urine and V7 told R1 that V7 needed to find additional assistance, and V7 has not yet returned. At 1:48 PM V7 and V5 transferred R6 (another resident on R1's unit) into bed and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-01 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide showers as scheduled for three (R1, R2, R3) of four residents reviewed for showers in the sample list of seven. Findings include: 1.) On 7/31/23 at 8:42 AM R1 stated there have been issues with R1 getting showers, and R1 is scheduled to receive showers twice per week. R1's Minimum Data Set (MDS) dated [DATE] documents R1 is cognitively intact and is dependent on one staff person for bathing assistance. R1's Care Plan revised 11/17/21 documents R1 has an Activity of Daily Living self care deficit and includes an intervention (R1) is totally dependent on (2) staff to provide bath/shower twice weekly and as necessary. R1's shower documentation documents R1's showers are scheduled twice weekly on Tuesdays and Fridays, not applicable is documented on 6/9/23, 6/13/23, 7/21/23 and 7/25/23. There is no documentation that R1 was offered or provided a shower from 6/9/23 until 6/15/23 and from 7/20/23 until 7/28/23. 2.) On 7/31/23 at 8:48 AM R2 stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
“Disputed” is CMS’s own flag, not our reading: the CMS deficiency file records whether the home has formally contested a citation, and we reproduce that. IDR is Informal Dispute Resolution, run by the state survey agency that wrote the citation; IIDR is Independent Informal Dispute Resolution, a separate process before an outside entity, available when CMS has proposed a civil money penalty. They are different processes and we mark them differently. Two things to hold at once. A disputed citation is still a citation — it was written by a surveyor, it stands on the record unless and until it is changed, and we neither hide it nor discount it. And we cannot tell you how the dispute came out: CMS publishes that a citation is under dispute, not the outcome, so a tag marked here may since have been upheld, reduced, or deleted, and an unmarked tag may have been disputed and resolved before this file was cut. Ask the home what it disputed and why — it is entitled to tell you, and the answer is often the most informative thing on this page.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$138,864 in federal fines across 7 penalties.
- $27,294 — penalty dated 2025-08-27
- $35,669 — penalty dated 2025-01-16
- $20,865 — penalty dated 2024-10-10
- $14,050 — penalty dated 2024-07-01
- $12,048 — penalty dated 2024-03-10
- $23,751 — penalty dated 2024-03-10
- $5,187 — penalty dated 2023-10-24
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to ACCOLADE HEALTHCARE — 6 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 3 of 5 | 2.5 | +0.5 vs chain |
| Health inspection | 3 of 5 | 2.8 | +0.2 vs chain |
| Staffing | 2 of 5 | 1.5 | +0.5 vs chain |
| Quality measures | 3 of 5 | 3.2 | -0.2 vs chain |
The other 5 homes this chain runs (chain average 2.5★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| FREEDMAN, MOSHE | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE OFFICER | 98% | since 10/17/2018 |
| HAAS, KIM | Individual | W-2 MANAGING EMPLOYEE | — | since 10/17/2018 |
| OZHAYTA, SHEILA | Individual | W-2 MANAGING EMPLOYEE | — | since 10/17/2018 |
CMS files one row per role, so the 4 rows in the source record cover these 3 parties — each is shown once here with every role it holds. Nothing is omitted.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $514K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145603. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-15, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.