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Accolade Healthcare Of Savoy

302 West Burwash, Savoy, IL 61874 · For profit - Limited Liability company · 213 certified beds · (217) 402-9700 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citations on record (F0600, F0602) — most recent May 2025Resident-funds citation (F0565)Behavioral-health or dementia-care citation at the harm level (F0740)1 immediate-jeopardy citation1 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)$161,852 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent May 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0565)
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (107) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $161,852 in federal fines (most recent 2025-11-24)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
 
Urgent care / clinic
1323 N Dunlap Ave · (217) 355-1442 · Call to confirm hours
Pharmacy
1111 N Dunlap Ave · (217) 351-2123 · Call to confirm hours
Grocery
1301 Savoy Plaza Ln · (217) 373-0700 · Call to confirm hours
Park
350 Burwash Ave · (217) 359-3550 · Typically dawn to dusk
Place of worship
1602 S Prospect Ave · (217) 352-2240

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased9.0%13.4%15.4%better
Long-stay residents who lose too much weight11.6%6.3%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.9%0.9%better
Long-stay residents with a urinary tract infection0.0%1.5%2.0%better
Long-stay residents with depressive symptoms42.0%54.2%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury2.2%3.1%3.3%better
Long-stay residents whose ability to walk worsened9.0%14.3%16.1%better
Long-stay residents on antianxiety or hypnotic medication10.4%18.3%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%91.8%95.3%typical
Long-stay residents with pressure ulcers6.4%4.8%4.7%worse
Long-stay residents with worsening bladder/bowel control20.8%20.6%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table20.8%21.7%17.1%worse
Short-stay residents who newly got an antipsychotic medication0.3%2.2%1.4%better
Short-stay residents given the seasonal flu vaccine93.8%63.1%79.4%better
Short-stay residents rehospitalized after admission29.8%26.1%22.6%worse
Short-stay residents with an outpatient ER visit14.8%13.9%12.0%worse
Long-stay hospitalizations per 1,000 resident days2.632.021.67worse
Long-stay outpatient ER visits per 1,000 resident days1.362.221.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

51.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 227 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

51.0%U.S. median 51.5%
Got home and stayed home
12.1%U.S. median 10.7%
Went back to hospital
74.4%U.S. median 56.6%
Met the expected recovery
0.26U.S. median 0.31
Therapy hours / resident / day
0.09hours / resident / day
Physical therapy
0.13hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 74.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 133 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.26 therapist hours per resident per day in 2026Q1 — more than 36% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 17% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF51.0%CMS range 44.5–56.951.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.1%CMS range 9.1–15.310.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge74.4%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge68.4%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge64.7%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified98.4%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting98.7%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.6%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization5.7%CMS range 3.5–9.27.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.951.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.63
RN hours/ resident / day
0.57
LPN hours/ resident / day
2.10
Aide hours/ resident / day
3.30
Total nurse hours/ resident / day
0.56
RN hoursweekends
55.2%
Total nursing turnover
43.5%
RN turnover

How full it usually is: this home is certified for 213 beds and averages 187.7 residents a day — about 88% occupied, or roughly 25 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.30 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.63 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.10 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.06 hrs/resident/day on weekends vs 3.40 on weekdays — 10% thinner on weekends. RN hours go from 0.66 to 0.56 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 55% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

2
deficiencies at the latest standard inspection (2024-12-06)
8
at the previous standard inspection (2023-11-15)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

107 citations, most serious first. The 22 most serious are shown; the remaining 85 are one tap away and print in full.

  • Immediate jeopardy · Kcited before2022-09-14 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Identified failures require more than one deficient practice statement. A.) Based on interview and record review the facility failed to ensure R52, R64, and R88 were not to subjected mental, verbal, and physical abuse by R46. This failure puts these residents at risk for severe, life threatening, and potentially fatal injuries. R46, R52, R64 and R88 are four of seven residents reviewed for abuse in the sample list of 99. This failure resulted in an Immediate Jeopardy. While the immediacy was removed on 9/7/22, the facility remains out of compliance at severity level 2. While the facility continues to develop and implement measures for each identified resident to address tendencies and triggers that could lead to physical aggression towards others. Findings include: The facility's Abuse Prevention Program policy with an effective date of 11/28/17 documents, This facility affirms the right of our residents to be free from abuse, neglect, exploitation, misappropriation of property or mistreatment. This facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-11-24 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to timely report daily weight changes for congestive heart failure to the physician for one of three residents (R3) reviewed for changes in condition in the sample list of nine. This failure resulted in R3 admitting to the intensive care unit for acute on chronic respiratory and heart failure requiring intravenous diuresis related to fluid retention. Findings include:R3's Minimum Data Set, dated [DATE] documents R3 as cognitively intact. R3's active care plan revised 11/6/25, documents R3 has congestive heart failure (CHF) and includes an intervention for daily weight monitoring and to notify the physician with weight fluctuations as ordered. R3's November 2025 Medication Administration Record documents the following: R3 receives Torsemide (diuretic) 20 milligrams (mg) by mouth daily. No additional doses were given prior to a one time dose of 40 mg on 11/11/25. Obtain daily weight before breakfast and report gain of 3 pounds (lb) in 24 hours or 5 lbs in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-09-03 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to monitor and report changes in condition, including monitoring and reporting blood pressures, daily weights, and urination for two of five residents (R1, R2) reviewed for changes in condition in the sample list of nine. These failures resulted in a delay in treatment for R1's changes in condition, R1 was hospitalized with congestive hyponatremia (low sodium), acute kidney injury (AKI), renal failure, urinary tract infection (UTI), and required dialysis. The facility's Physician Notification of Resident Change of Condition policy dated [DATE] documents the Director of Nursing (DON) is responsible for monitoring the 24-hour report to ensure physicians are notified of changes in condition. This policy documents when there is a change in resident condition, the nurse must assess the resident, document the change in the resident's medical record, notify the resident's physician, and place the resident on the 24-hour report to ensure close monitoring of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-09-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to use foot pedals during wheelchair transportation for two of four residents (R3, R4) reviewed for accidents in the sample list of nine residents. This failure resulted in R3's right leg contacting the floor causing ankle fractures. The facility also failed to supervise a cognitively impaired resident (R7) at risk for elopement, which resulted in R7 leaving the facility's property unnoticed. R7 was one of three residents reviewed for elopement in a sample list of nine. 1.) On 8/27/25 at 9:30 AM, R3 was sitting in her wheelchair in her room. R3's right leg was in a splint and elevated on the wheelchair leg rest. R3 stated that V3 Physical Therapy Assistant was pushing R3 in a wheelchair down to the therapy gym, R3's feet were sticking out and the wheelchair did not have foot pedals. R3 stated R3 had difficulty holding her legs up, R3's right foot went underneath of R3 causing R3's ankle to roll or twist and R3 screamed out in pain. R3 stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-12-06 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain weights per physician orders for two residents (R89, R96) and failed to adequately monitor an at risk resident for weight loss, failed to obtain weekly weights, failed to notify the resident's representative of weight loss, and failed to develop a plan of care to address severe weight loss for one resident (R154). These failures affected three of ten residents (R89, R96, R154) reviewed for nutrition on the sample list of 82. These failures resulted in continued severe weight loss for R154. Findings Include: The facility's Weight policy dated March 2023 documents weekly weights will be done with a significant change of condition, food intake declines for more than one week, or with a physician order. Any resident with an unexplained significant weight loss will be ordered a supplement until discussed during weekly RISK meeting. The family or Power of Attorney will be notified of significant weight changes and plan of care which will be documented…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-12-06 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY - Based on an interview and record review, the facility failed to communicate regularly with the dialysis center to coordinate care and failed to monitor a dialysis central venous catheter access site for one resident (R22). This failure resulted in R22's hospitalization with a central venous catheter infection. R22 is one of two residents reviewed for dialysis on the sample list of 82. Findings include: The facility Dialysis Protocol (revised 9/23) documents the following: It is the responsibility of nursing to provide care for the dialysis resident. Nursing will also monitor the access site for signs and symptoms of infection or bleeding at the site. Communication with dialysis center will be done by nursing, dietary, and/or social services with a change of status in the patient's care or treatment. Dialysis will also communicate to the facility any abnormal lab work or change of orders. The resident's care plan will reflect their dialysis needs. The facility Nursing Home Dialysis Transfer Agreement dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-10-10 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to provide pain management by not having the correct pain medication available for R1 upon admission to the facility. This failure resulted in R1 experiencing severe pain from R1's recent joint replacement surgery when pain medication was not available. R1 is one of three residents reviewed for pain management in a sample of three. This past compliance occurred from 9/26/24 to 9/27/24. Findings include: The facility policy titled Management of Pain revise date 7/23 documents Our mission is to facilitate resident independence, promote resident comfort and preserve resident dignity. The purpose of this policy is to accomplish that mission through an effective pain management program, providing our residents the means to receive necessary comfort, exercise greater independence, and enhance dignity and life involvement. We will achieve these goals through: Screen for pain every shift. Encourage residents to self-report pain. Preventing and minimizing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Actual harm · Gcited before2023-09-22 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to prevent the worsening of a resident's facility acquired pressure ulcers. The facility failed to implement pressure ulcer care plan interventions and prevent cross contamination during pressure ulcer wound care for a resident (R3). These failures affect one (R3) residents of three residents reviewed for pressure ulcers in a sample list of nine residents. These failures resulted in R3's Stage III pressure ulcer worsening and development of two additional necrotic pressure ulcers. Findings include: R3's undated Face Sheet documents R3 was admitted on [DATE] with medical diagnoses of Chronic Systolic Congestive Heart Failure, Moderate Protein-Calorie Malnutrition, Gastroesophageal Reflux Disease without Esophagitis, Atherosclerotic Heart Disease, Peripheral Vascular Disease, Chronic Obstructive Pulmonary Disease, (COPD), Atrial Fibrillation and Anemia. R3 Minimum Data Set (MDS) dated [DATE] documents R3 as modified independent for daily…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · H2022-09-14 · tag F0740 — failed to provide behavioral / mental-health care — pattern
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to comprehensively assess a resident's aggressive behaviors upon admission for one of one resident (R46) reviewed for behaviors in the sample list of 99. This failure has the potential to affect 65 residents (R36, R42, R164, R365, R47, R88, R109, R17, R79, R92, R37, R18, R69, R3, R71, R22, R366, R76, R9, R64, R49, R63, R30, R67, R60, R72, R40, R57, R105, R113, R50, R85, R54, R44, R86, R48, R38, R23, R96, R16, R104, R12, R2, R53, R20, R78, R70, R33, R59, R5, R34, R6, R82, R32, R81, R13, R103, R110, R56, R29, R91, R77, R95, R55, R165) residing on the second floor of the facility. Staff allowed R46 unsupervised access to residents who are unable to protect themselves from R46's behaviors. Findings include: The facility's Behavior Monitoring policy dated 10/2015 documents, Problematic behaviors will be identified and managed appropriately. The facility staff and Attending Physician will identify individuals with a history of impaired cognition (e.g., dementia,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2022-09-14 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to timely identify and address significant weight loss, complete thorough nutritional assessments, and implement physician ordered nutritional recommendations for four (R13, R70, R95, R63) of 12 residents reviewed for nutrition in the sample list of 99. These failures resulted in R13 sustaining a severe weight loss of 6.11 % in 15 days. Findings include: The facility's Nutritional Assessment policy dated as revised December 2011 documents: Nutritional assessments will be completed upon admission and with changes in condition that put the resident at risk for impaired nutrition. Nutritional assessments will be conducted by the interdisciplinary team and the dietitian will include an estimate of the resident's calorie, protein, nutrient, and fluid needs. The facility's Weight Assessment and Intervention policy dated as revised June 2012 documents: Nursing staff are responsible for obtaining resident weights. An unplanned weight loss of 5% in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2022-09-14 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to provide residents with pain control and pain assessments. The facility also failed to provide timely treatment of pain for a resident post above knee amputation. This failure affects two of three residents (R3, R214) reviewed for pain in the sample of three from a total sample list of 99. These failures resulted in R3 experiencing unrelieved pain and the ability to receive physical therapy post above knee amputation. Findings include: 1. R3's progress notes dated 8/5/22 document that R3 returned to the facility after sustaining a right above knee amputation due to osteomyelitis and Methicillin Resistant Staphylococcus Aureus of the right leg. On 8/15/22 R3's Brief Interview Mental Status is documented as moderately impaired. R3's physician orders dated 8/5/22 document an order for Oxycodone 5 milligrams by mouth every 6 hours as needed for severe pain for the above the knee amputation. The last comprehensive pain assessment was completed on 5/5/22. R3's care plan dated 8/7/22 documents to give analgesics as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2022-09-14 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure the emergency nurse call system had a functioning light for R214 and a properly functioning emergency nurse call device for R100. R214 and R100 are two of 24 residents reviewed for call lights on the sample list of 99. This failure resulted in R214 having excruciating pain for three hours and requiring R214 to be sent to the emergency room for evaluation. Findings include: 1.) R214's Brief Interview for Mental Status dated 8/11/22 documents R214 is cognitively intact. On 8/29/22 at 10:50 AM, R214 stated she is in a lot of pain, but her pain medications are effective most of the time. R214 stated one day she had to wait 3.5 hours to get her call light answered. R214 stated she was needing pain medication. R214 stated she called her daughter (V20) because she was in so much pain and no one was coming to her room. R214 stated she was in so much pain that she couldn't breathe. R214 stated the nurse finally came in and gave her some pain medication but that soon after the paramedics showed up to get her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-05-04 · tag F0803 — failed to meet residents' dietary needs — widespread
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide all items noted on the daily menu and ensure availability of substitutions for residents of the facility. This has the potential to affect all 182 residents residing at the facility.Findings include:1. R4's Care Plan dated 3/4/2026 documents an admission date of 4/16/2026. The Care Plan documents R4's diagnoses including Generalized Anxiety, Osteoporosis, Barrett's Esophagus without dysplasia, Major Depressive Disorder, Mild Cognitive Disorder, Dysphagia, Communication Deficit, Unspecified Hearing Loss. The Care Plan further documents R4 has a potential fluid deficit related to cognition and may not recognize thirst with an intervention to encourage the resident to drink fluids of choice to help with hydration.R4's Minimum Data Set (MDS) dated [DATE] documents R4 is cognitively intact.On 5/2/2026 at 7:50 a.m., R4 was lying in bed eating breakfast. R4 stated food is not going well in the facility. R4 stated R4 loves to drink…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-05-04 · tag F0804 — failed to serve food at safe, palatable temperature — widespread
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review the facility failed to ensure meals were palatable, attractive, and appetizing for residents. This failure has the potential to affect all 182 residents residing at the facility. Findings include:1. R1's Care Plan dated 4/9/2026 documents an admission date of 3/27/2026. The Care Plan documents R1s diagnoses including Displaced Fracture of Left Humerus, Metabolic Encephalopathy, Mild Cognitive Impairment, Gastroesophageal Reflux, Disorder of Bone Density, Dysphagia, Cognitive Communication Impairment and Aphasia. The Care Plan documents R1 has nutritional problems and potential nutritional problems related to metabolic encephalopathy. R1's Care Plan also documents R1 has an Activities of Daily Living (ADL) self-care performance deficit. The Care Plan further documents R1 has dehydration or potential fluid deficit with an intervention to encourage R1 to drink fluids of choice to maintain hydration.R1's Minimum Data Set (MDS) dated [DATE] documents R1 has severe…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-05-04 · tag F0807 — failed to offer suitable drinks — widespread
    Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide adequate beverages to residents. This failure has the potential to affect all 182 residents residing at the facility.Findings include:1. R1's Care Plan dated 4/9/2026 documents an admission date of 3/27/2026. The Care Plan documents R1s diagnoses including Displaced Fracture of left humerus, Metabolic Encephalopathy, Mild Cognitive Impairment, Gastroesophageal Reflux, Dysphagia, Cognitive Communication Impairment and Aphasia. The Care Plan documents R1 has nutritional problems, potential nutritional problems related to metabolic encephalopathy. R1's Care Plan also documents R1 has an Activities of Daily Living (ADL) self-care performance deficit. The Care Plan further documents R1 has dehydration or a potential fluid deficit with an intervention to encourage R1 to drink fluids of choice to maintain hydration.R1's Minimum Data Set (MDS) dated [DATE] documents R1 has severe cognitive impairment.On 5/3/2026 at 1:00 p.m., R1 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-05-04 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to keep equipment functioning properly to ensure the kitchen was maintained in a manner to prevent food born illness. This failure has the potential to affect all 182 residents residing at the facility.Findings include:On 5/2/2026 at 5:20 a.m. V6 Dietary Manager (DM) stated the kitchen was closed since 4/30/2026 after failing the Local Health Department Inspection. The facility is not able to serve hot food and drinks. V6 stated they only serve cold items. V6 stated as a plan of correction, the facility arranged a contract with a local hospital to supply the food for the facility but not until 5/4/2026. V6 stated since they closed down, the food has been catered from outside. V6 stated the facility cannot produce hot beverages including coffee or hot water for tea.On 5/2/2026 at 6:10 a.m., kitchen staff did not cook or prepare in-house meals.On 5/2/2026 at 6:15 a.m., kitchen staff were scooping yogurt and cottage cheese in portions and putting it into nine ounces disposable plastic cups.On 5/2/2026 at 6:15 a.m.,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-04 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide a clean and homelike environment for one of three (R2) residents reviewed for environment in a sample of six.Findings include:R2's Care Plan dated 4/27/2026 documents an admission date of 08/30/2024. The Care Plan documents R2's diagnoses Rhabdomyolysis, Hypertension, Cerebral Palsy, Muscle wasting and atrophy, Lack of coordination, Hypnosis, Unspecified protein-calorie malnutrition. The Care Plan further documents R2 need assistance during transfers.R2's Minimum Data Set (MDS) dated [DATE] documents R2 is cognitively intact. On 5/2/2026 at 8:57 a.m., R2 was in R2's room sitting in R2's bed eating breakfast. There were scattered deep scratches to the wall by R2's head of the bed measuring approximately 2.5 feet by 2 feet. The scratches were covered by white plaster. R2 stated someone knew about the scratches and someone applied the plaster about a month ago. R2 stated the wall does not look good, but it is what it is.On 5/3/2026 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-04 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide assistance with meals to one of three (R1) residents reviewed for activities of daily living in a sample of six.Findings include:R1's Care Plan dated 4/9/2026 documents an admission date of 3/27/2026. The Care Plan documents R1's diagnoses including Displaced Fracture of Left Humerus, Metabolic Encephalopathy, Mild Cognitive Impairment, Gastroesophageal Reflux, Disorder of Bone Density, Dysphagia, Cognitive Communication Impairment, Aphasia. The Care Plan further documents R1 has dehydration or potential fluid deficit with an intervention to encourage R1 to drink fluids of choice to maintain hydration. The Care Plan also documents R1 has nutritional problems and potential nutritional problems related to metabolic encephalopathy. R1's Care Plan also documents R1 has an Activity of Daily Living (ADL) self-care performance deficit.R1's Minimum Data Set (MDS) dated [DATE] documents R1 has severe cognitive impairment.On 5/3/2026 at 1:00…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-04 · tag F0805 — failed to prepare food in a form residents can eat — isolated
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide the mechanical soft diet consistency per resident needs for three of three (R1, R3 and R6) residents reviewed for mechanical soft diet in a sample of six.Findings include:1. R1's Care Plan dated 4/9/2026 documents an admission date of 3/27/2026. The Care Plan documents R1's diagnoses including Displaced Fracture of Left Humerus, Metabolic Encephalopathy, Mild Cognitive Impairment, Gastroesophageal Reflux, Dysphagia, Cognitive Communication Impairment and Aphasia. The Care Plan documents R1 has nutritional problems and potential nutritional problems related to metabolic encephalopathy. R1's Care Plan also documents R1 has an Activities of Daily Living (ADL) self-care performance deficit. The Care Plan further documents R1 has dehydration or potential fluid deficit with an intervention to encourage R1 to drink fluids of choice to maintain hydration.R1's Minimum Data Set (MDS) dated [DATE] documents R1 has severe cognitive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-07 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review the facility failed to ensure dependent residents were provided dignified care, this failure affected two (R1 and R8) of eight residents reviewed for hygiene/dignity on the sample list of nine residents.Findings include:1. R8's current Diagnoses List includes the following: Essential (Primary) Hypertension, Acute Respiratory Failure with Hypoxia, Pneumonitis due to Inhalation of Food and Vomit, Encounter for Surgical Aftercare Following Surgery of the Digestive System, Repeated Falls, Difficulty Walking, Not Elsewhere Classified, Other Abnormalities of Gait and Mobility, Muscle Wasting and Atrophy, Not Elsewhere Classified, Multiple Sites, Age-Related Osteoporosis Without Current Pathological Fracture, and Other Specified Disorders of Cone Density and Structure, Site Unspecified.R8 Minimum Data Set (MDS) dated [DATE] documents R8's Brief Interview of Mental Status score as 11 out of a possible 15, which indicates moderate cognitive impairment. The same MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility repeatedly failed to maintain a safe environment for residents at risk of falls. These failures affected two residents (R2, R8) of six residents, which were reviewed for falls/environment, on the sample list of nine residents. With fall prevention interventions not being followed for R2 and R8. 1. R2's current Diagnoses List documents the following: Diabetes Mellitus Type II, With Hyperglycemia, Diabetes Mellitus Type II, With Polyneuropathy (damage nerves, causing numbness, tingling and weakness), Muscle Wasting and Atrophy, Not Elsewhere Classified, Multiple Sites, Difficulty Walking, Not Elsewhere Classified.R2's Minimum Data Set (MDS) dated [DATE] documents R2's Brief Interview of Mental status (BIMS) score as 12 out of a possible 15, indicating moderate cognitive impairment.The same MDS documents R2 has had one fall with no injury (during the lookback period of this assessment) and is dependent on staff for substantial maximum assistance,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-07 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide incontinence care in a timely manner for one (R2) of eight residents reviewed for incontinence care/activities of daily living on the sample list of nine residents.Findings include:R2's current Diagnoses List documents the following: Diabetes Mellitus Type II, with Hyperglycemia, Diabetes Mellitus Type II, with Polyneuropathy (damage nerves, causing numbness, tingling and weakness), Diabetes Mellitus Type II, with Chronic Kidney Disease, Dependent on Renal Dialysis, Low Back Pain, Unspecified, Muscle Wasting and Atrophy, Not Elsewhere Classified, Multiple Sites, Difficulty Walking, Not Elsewhere Classified and Depression.R2's Current Physician Order Sheet documents the following diuretic (stimulates the kidneys to excrete excess fluid from the body) medication order: Spironolactone Oral tablet 50 milligrams, give one tablet by mouth in the morning, related to Essential Hypertension.R2's Minimum Data Set (MDS) dated [DATE] documents…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 85 citations
  • Potential for harm · Ecited before2026-03-05 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Failures at this level required more than one deficient practice statement.A. Based on observation, interview, and record review the facility failed to maintain call lights accessible for resident use. This failure affects five of five residents (R1, R2, R11, R64, R97) reviewed for call lights on the sample list of 62.B. Based on observation, interview, and record review, the facility failed to ensure an electric bed remained consistently functional to maintain a resident's toileting independence. This failure affects one resident (R155) of ten reviewed for accommodation of needs in the sample list of 62. Findings Include: A. The facility's Call Lights policy dated January 2026 documents when a resident is in bed or in a chair, staff are to ensure the call light is within easy reach of the resident. On 3/1/26 between the hours of 11:00 AM and 12:00 PM R1, R2, R11, R64, and R97 were observed in their rooms without accessibility to their call light. Call lights were found on the floor or in areas not accessible to the residents. 1. On 3/1/26 at 11:42 AM R1 was in her room in her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide adequate supervision and implement interventions to prevent accidents. These failures affect three of eight residents (R124, R133, R148) reviewed for accidents and supervision on the sample list of 62. Findings Include: 1. R133's Medical Diagnoses Sheet date March 2026 documents R133 is diagnosed with Dysphagia, Hemiplegia, and Vascular Dementia. R133's Physician Order Sheet dated March 2026 documents a regular mechanical soft diet order. R133's Minimum Data Set, dated [DATE] documents R133 is cognitively intact and coughs or chokes during meals or when swallowing medications and has complaints of difficulty or pain with swallowing. R133's Care Plan dated 2/27/26 documents R133 has a swallowing problem related to a diagnosis of Dysphagia. R133 is at risk for Choking and Aspiration. R133 should eat only with supervision. R133's Nurse Progress note dated 2/6/26 documents R133 reported she had a choking episode that day during the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited beforedisputed · IDR2025-09-23 · tag F0580 — failed to tell family and doctor about changes — pattern
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility repeatedly failed to notify the Physician of one (R1) resident's elevated glucose levels out of three residents reviewed for Quality of Care in a sample list of eight residents.Findings include:R1's Minimum Data Set (MDS) dated [DATE] documents R1 as severely cognitively impaired. R1's Physician Order Sheet dated August documents a physician order to obtain R1's blood glucose levels twice daily. R1's Electronic Medical Record (EMR) does not show that V17 (R1's) Physician was notified of R1's blood glucose levels above 200 mg/dl.R1's Medication Administration Record (MAR) dated August 2025 document R1's blood glucose level were:8/12/25 at 5:00 PM was 2138/18/25 at 9:00 AM was 2208/19/25 at 9:00 AM was 2728/20/25 at 9:00 AM was 2488/23/25 at 9:00 AM was 2858/24/25 at 9:00 AM was 3008/24/25 at 5:00 PM was 2068/25/25 at 9:00 AM was 2988/25/25 at 5:00 PM was 2218/26/25 at 9:00 AM was 3068/27/25 at 5:00 PM was 2218/28/25 at 5:00 PM was 2358/29/25 at 9:00 AM was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-09-23 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility repeatedly failed to administer one (R2) resident's Latanoprost 0.05% eye drop medication as prescribed out of five residents reviewed for medication administration in a sample list of eight residents.Findings include:R2's Minimum Data Set (MDS) dated [DATE] documents R2 as cognitively intact.R2's Physician Order Sheet (POS) dated September 2025 documents a physician order starting 8/15/25 to administer Latanoprost 0.005% eye drops, one in each eye at bedtime for eye deficiencies. R2's Care Plan intervention dated 8/15/25 instructs staff to Administer medication per orders.R2's undated Pharmacy medication fill report documents R2's Latanoprost Ophthalmic solution 0.005% eye drops have an original date of 8/15/25 and fill dated of 8/26/25 and 9/12/25. R2's Medication Administration Record (MAR) dated August 2025 documents R2's Latanoprost 0.005% Ophthalmic Solution eye drops was not administered on 8/15, 8/16, 8/18 and 8/20-8/25/25 due to medication not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-23 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to check the placement of one (R3) resident's Gastrostomy Tube (G-Tube) prior to administering medication out of eight residents reviewed for medication administration in a sample list of eight residents. Findings include:R3's Minimum Data Set (MDS) dated [DATE] documents R3 as severely cognitively impaired. This same MDS documents R3 as being dependent on staff for oral hygiene, toileting, bathing, dressing, personal hygiene, bed mobility and transfers.R3's Physician Order Sheet (POS) dated September 2025 documents a physician order for R3 to not take any foods/medications by mouth (NPO). This same POS documents a physician order starting 8/15/25 to administer Jevity 1.5 calorie/Fiber Oral Liquid (Nutritional Supplements) Give 240 milliliters (ml) via Gastrostomy tube (G-Tube) four times a day for Dysphagia. This same POS documents a physician order starting 8/15/25 to check G-Tube residual amount and record before administering feeding every…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-23 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to follow Infection Control Procedures for one (R3) resident on Enhanced Barrier Precautions (EBP) out of five residents reviewed for medication administration in a sample list of eight residents.Findings include:R3's Physician Order Sheet (POS) dated September 2025 documents a physician order for R3 to not take any foods/medications by mouth (NPO). This same POS documents a physician order starting 8/14/25 for staff to utilize Enhanced Barrier Precautions (EBP) every shift during high contact care activities that provides opportunities for transfers of Multi Drug Resistant Organisms (MDRO) from/to high-risk residents with wounds and/or indwelling medical devices that are at especially high risk for both acquisition of and colonization of MDRO's. R3's Minimum Data Set (MDS) dated [DATE] documents R3 as severely cognitively impaired. This same MDS documents R3 as being dependent on staff for oral hygiene, toileting, bathing, dressing, personal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-03 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure medical records are complete and accurate for four of seven residents (R1, R2, R3, R7) reviewed for changes in condition and elopement in the sample list of nine. The facility's Content of the Medical Record policy dated August 2017 documents the Administrator is responsible for ensuring medical records are maintained according to regulations and guidelines. This policy documents medical records should include documentation of resident care, observations, assessments and changes in condition. This policy documents physician and consultant visits should be recorded at the time of each visit. 1.) R1's 8/13/25 and 8/19/25 Provider Progress Notes with print date 9/2/25 were provided by V2 Director of Nursing (DON) on 9/2/25. These visit notes were not uploaded into R1's Electronic Medical Record (EMR). On 9/3/25 at 10:00 AM, V2 and V25 both confirmed provider progress notes are not consistently uploaded into each resident's EMR, including R1, R2, and R3. V2 stated these notes have to be pulled off of (electronic health…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-03 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on Interview, Observation and Record Review the facility failed to notify the physician and power of attorney for an incident of elopement for one (R7) of three residents reviewed for elopement on a sample list of nine. On 9/2/2025 at 12:37PM, V10 Licensed Practical Nurse (LPN) stated V10 did not complete an assessment, notify R7's physician or family, and didn't follow the Facilities Missing Resident Policy for R7's elopement from the facility on 8/31/25. On 9/2/2025 at 1:10PM, V1 Administrator stated he was unaware of the situation that had occurred with R7 as it wasn't reported to V1 and V1 just initiated an investigation into the incident. Video surveillance was viewed with V1 at this time. On 8/31/25 between 8:55 AM and 9:07 AM, R7 left the facility through the southwest alarmed door of the memory care unit walking across the parking lot and grass lot, towards a church located next to the facility. R7 was found by V18 (R9's Family) at the church, which is located approximately a football distance away from the facility door. At 9:10 AM, V10 Licensed Practical Nurse was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-03 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to transcribe physician's orders for one of four residents (R3) reviewed for accidents in the sample list of nine. On 8/27/25 at 9:30 AM, R3 was sitting in her wheelchair in her room. R3's right leg was in a splint and elevated on the wheelchair leg rest. R3 stated that V3 Physical Therapy Assistant was pushing R3 in a wheelchair down to the therapy gym, R3's feet were sticking out and the wheelchair did not have foot pedals. R3 stated R3 had difficulty holding her legs up, R3's right foot went underneath of R3 causing R3's ankle to roll or twist and R3 screamed out in pain. R3 stated R3 has two broken ankle bones because of that incident. R3's right ankle x-ray dated 8/23/25 documents R3 has severe osteopenia (low bone mineral density), R3 had Subtle linear lucencies noted through the medial and lateral malleoli suspicious for acute nondisplaced fractures and soft tissue swelling. R3's emergency room Note dated 8/22/25 at 11:09 PM documents R3 presented for ankle pain after being pushed in a wheelchair to therapy while R3's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-03 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to administer medications as ordered resulting in significant medication errors for one of five residents (R2) reviewed for changes in condition in the sample list of nine. R2's hospital discharge orders dated 7/22/24 include orders for Metoprolol Succinate (cardiac medication) Extended Release 12.5 milligrams (mg) by mouth (PO) daily, Midodrine (treats low blood pressure)10 mg PO three times daily, and Novolog insulin per blood glucose-based sliding scale three times daily before meals. R2's July 2025 Medication Administration Record documents R2's Metoprolol, Midodrine, and Novolog insulin were stopped on 7/23/25 and R2 did not receive any doses of these medications after the morning dose on 7/23/25 prior to being hospitalized on the evening of 7/24/25. There is no documentation in R2's medical record as to why these medications were stopped or that the physician was notified of the missed doses. On 9/3/25 at 10:00 AM, V25 Assistant Director of Nursing stated on 7/23/25, V25 thought R2 was still in the hospital and did a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-07 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to protect a resident's right to privacy. This failure affects one resident (R1) of three reviewed for privacy in the sample of six. This past non-compliance occurred from 7/10/2025 to 7/16/2025.Findings include:R1's diagnosis list (8/7/2025) documents diagnoses including Dementia, Hemiplegia (paralysis or severe weakness on one side of the body), Cerebral Infarction (stroke), and Major Depressive Disorder. R1's Resident Assessment (6/4/2025) documents R1 has severe cognitive impairment, is immobile, and is dependent on staff for mobility and performing activities of daily living. The facility incident report (7/16/2025) documents V6 (formerly employed as a Certified Nurse Aide in the facility) had taken an unauthorized video of R1 with V6's cell phone. The report documents the video was no longer stored on V6's phone but a copy existed in V6's digital cloud storage. The report further documents access to V6's cloud storage was shared with V9 (V6's boyfriend) and V8 (mother of V9) subsequently had accessed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2025-07-01 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to report a resident fall to the licensed nurse, directly resulting in a lack notification of the residents physician and family member. This failure affects one resident (R1) out of one reviewed for notifications on the sample list of six. This past compliance occurred from 6/20/25 and 7/1/25. Findings include: On 7/1/25 at 10:39 AM, V3, Family Member and legal Power of Attorney for R1, stated that the facility had not notified her of R1's most recent fall. V3 stated she had found out about R1's fall during a conversation with a friend (unidentified) who worked at the facility. R1's comprehensive Electronic Medical Record did not document any actual recent fall event experienced by R1. R1's Nurses Notes dated 6/20/25 documented facility staff held a care plan conference for R1 attended by V3. R1's Nurses Notes dated 6/21/25 document one post fall neurological check conducted by V15, Licensed Practical Nurse. R1's Assessment record documented further neurological checks beginning with the documented one on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2025-07-01 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility staff failed to report a resident fall to the licensed nurse, directly resulting in a lack of a licensed nurse completing a nursing assessment and a neurological assessment prior to picking the resident up from the floor. This failure affects one resident (R1) out of one reviewed for fall reporting on the sample list of six. This past compliance occurred from 6/20/25 and 7/1/25. Findings include: On 7/1/25 at 2:40 PM, V10, Registered Nurse Manager, stated R1 did experience a fall on 6/19/25. V10 stated she had only found out about the fall because V3, Family Member of R1, had attended a care plan conference on 6/20/25 and made an inquiry as to why she (V3) was not notified of R1's fall the day prior to the care plan conference. V10 stated she had found that V16, Certified Nursing Assistant, had picked R1 up from the floor without notifying the licensed nurse. On 7/1/25 at 2:50 PM, V16 stated she had gone into R1's room to deliver a meal tray and found R1 on the floor by the bed. V16 stated she could not locate the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2025-05-22 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect a resident right to be free from verbal abuse (R3) by another resident (R2) and failed to protect a resident right to be from physical abuse (R3) by another resident (R2). R2's Facility Census documents R2 was admitted to the facility on [DATE] and has the following medical diagnosis; Spastic Quadriplegic Cerebral Palsy, Seizures, Quadriplegia, Obstructive Sleep Apnea, Anxiety Disorder, Hyperlipidemia, Deficiency of Specified B Group Vitamins, Schizophrenia, Esophagitis without Bleeding, GERD, Insomnia, Functional Quadriplegia, HTN, Depression, Retention of Urine and Personal History of Malignant Neoplasm of Testis. R2's Minimum Data Set (MDS) dated [DATE] documents R2's Brief Interview for Mental Status (BIMS) score 6, severe cognitive impairment and is dependent on staff's assistance with Activities of Daily Living. R2's Care Plan dated 6/21/23 documents R2 potential for abuse and neglect due to current cognition, medical condition and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-22 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to report an injury of an unknown origin to the state survey agency for one (R6) of three residents reviewed for injuries in the sample list of 8. Findings include: Facilities Accidents and Incidents Policy dated November 2023 documents. Purpose: To provide staff with guidelines for investigating, reporting, and recording Accidents and Incidents. Policy: All accidents/incidents involving a resident, visitor or volunteer will be investigated, and then recorded in Risk Management of Electronic Health Record. Incident reports will be retained in accordance with State statue of limitations and record retention laws. Procedure: 1. Reporting an Accident and Incident: A. Accident and incidents, including injuries of an unknown origin, must be reported to the department supervisor, and an Accident/Incident Report Form must be completed on the shift the accident/incident occurred. 4. Investigate and follow/up Action: A. The charge nurse must conduct an immediate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-08 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement Enhanced Barrier Precautions (EBP) for one (R1) of three residents reviewed for pressure ulcers in the sample list of four. Findings include: The facility's Enhanced Barrier Precautions policy dated 10/21/22 documents EBP expands the use of gloves and gowns to be worn during high-contact care activities that provides opportunities for Multidrug Resistant Organisms (MDROs) to be transferred between staff hands or clothing and between residents during these high-contact cares. This policy documents residents with wounds and indwelling medical devices are at high risk of acquisition and colonization of MDROs. This policy documents to wear gown and gloves when assisting residents on EBP with high-contact care activities, including dressing, bathing/showering, transferring, providing hygiene, changing linens, changing briefs or assisting with toileting, providing device care or wound care. R1's readmission Skin assessment dated [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-21 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to timely report post fall pain and implement radiology orders timely, resulting in a delay in treatment of a left hip fracture for one (R4) of three residents reviewed for falls in the sample list of eight. Findings include: The facility's Acute Condition Changes - Clinical Protocol dated June 2023 documents the nurse should assess, document and report changes in pain level. Nursing staff will contact the physician based on the urgency of the situation and the physician will be paged/called requesting prompt response, approximately one half hour or less, for emergencies. This policy documents the nursing staff and the physician will discuss possible causes including resident history and symptoms, and the physician will order diagnostic testing or directly evaluate the resident if necessary. This policy documents the physician will review the status of the condition change and document the evaluation, including the significance of the acute change, at the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-13 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide bathing, oral care, and toileting for three (R1, R2, and R4) of four residents reviewed for dependent activities of daily living from a total sample list of four. Findings include: The facility provided Activities of Daily Living Policy dated 7/2024 documents that all residents will have activities of daily living (bathing, oral care, perineal care) provided by nursing staff as needed in accordance with each individual's needs and that it is the responsibility of both the Certified Nursing Assistants and Charge Nurse to ensure that the care is being provided and documented in the electronic health record. 1.) R1's Minimum Data Set, dated [DATE] documents R1 is severely cognitively impaired. R1's Minimum Data Set, dated [DATE] documents R1 is totally dependent for bathing, dressing, toileting and oral care. R1's local hospital admission record dated 2/4/25 documents that R1 was admitted to the local hospital with thick hardened oral…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-13 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to identify, assess, make the appropriate notifications, obtain treatments and interventions for three pressure wounds for one (R1) of four residents reviewed for pressure wounds from a total sample list of four residents. Findings include: The facility provided Skin and Wound Management Guidelines Policy dated 4/2024 documents that upon admission or readmission a complete skin assessment is to be done and documented. If a wound is present on admission, ensure that there is a treatment order, notify the resident's representative, and initiate care plan interventions. The facility provided wound report dated 2/10/25 documents that R1's only wound is a wound on her right middle finger that was identified on 1/30/25. R1's progress notes dated 2/4/25 document that R1 was transferred to the local hospital for a change of condition including decrease consciousness and tachypnea. R1's hospital admission notes dated 2/4/25 document's R1 has stage one to two changes at the coccyx and a stage one pressure ulcer injury to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-22 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to accurately encode Minimum Data Sets to reflect resident status with regards to falls experienced and severity of injuries incurred. This failure affects three residents (R1, R2, R4) out of four reviewed for falls and injuries. Findings include: 1. On 1/21/25 at 1:10 PM, R1 was on the facility's dementia care unit wearing a padded helmet. R1's emergency room Reports dated 12/20/24 document R1 had experienced a subdural hematoma without bleeding, a laceration on the right temporal scalp requiring three sutures to close, and a non-displaced fracture of the right wrist during a fall at the facility on this same date. R1's Nurses Notes dated 12/18/24 document R1 had experienced a fall on this date with no apparent injury. R1's Nurses Notes dated 11/28/24 document R1 had experienced a fall on this date with no apparent injury. R1's Nurses Notes dated 11/16/24 and experienced a hematoma (raised bruise) on the back of her head. R1's Minimum Data…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility repeatedly failed to implement fall interventions for R1, R2, and R3 and repeatedly failed to complete R2's quarterly fall risk assessments. These failures affected three of the three residents (R1, R2, and R3) reviewed for falls on the sample list of seven. Findings include: 1.) R1's Census Record dated 10/18/24 documents that R1 was admitted to the facility on [DATE]. The same census record documents the following: Special Instructions: 1 (one) person transfer with gait belt and RW (roller walker). Ensure TLSO (Thoracolumbar sacral orthosis, type of support to promote healing of spinal fractures) brace is on when OOB (out of bed). R1's current Diagnoses Sheet, with multiple dates, documents the following diagnoses: Repeated Falls (dated 9/26/24), Unspecified Dementia, Unspecified Severity, Without Behavioral Disturbance, Psychotic Disturbance, Psychotic Disturbance, Mood Disturbance and Anxiety (dated 02/18/24), Multiple Fractures Of Ribs,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-24 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY -- Based on record review and interview, the facility failed to notify a resident's family representative of positive laboratory test results for an infectious disease and failed to notify both the family representative and a physician/nurse practitioner of a significant decline in a resident's level of consciousness, abnormal lung assessment, and a productive cough. This failure affected one of four residents (R4) who were reviewed for changes in condition on the sample list of seven. Findings include: R4's Diagnoses Sheet, dated 10/22/24 at 12:13 pm, documents the following: Alzheimer's Disease and Unspecified Dementia Mild, Without Behavioral Disturbance, Psychotic Disturbance, Mood Disturbance, and Anxiety. R4's Minimum Data Set, dated [DATE] documents R4's Brief Interview of Mental Status score as four out of a possible 15, indicating severe cognitive impairment. R4's Orders - General Note dated 10/18/24 at 1:46 pm (day shift) documents: Late Entry (unidentified time of covid test): Note Text: NP (V18,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-24 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, the facility repeatedly failed to maintain complete and accurate resident medical record, by failing to document the application of a physician ordered back brace. This failure affected one of seven residents (R1) reviewed for complete medical records, on the sample list of seven. Findings include: R1's current Diagnoses Sheet documents the following diagnoses: Dementia, and Vertebral fractures. R1's Physician Order Summary Report dated 10/18/24 documents the following: UP with one assist, with gaitbelt and RW (roller walker); TLSO (speciality, back) brace ON when out-of-bed; Increase activity as tolerated. Active (as of) 09/26/2024. R1's Electronic Medication/Treatment Administration Records dated 9/26/24- 9/30/24 (five days) and 10/1/24 - 10/19/24 (19 days) dose not have nurses initials in the administration box to confirm R1's physican order for the TLSO back brace was in place, when R1 was out of bed. On 10/23/24 at 8:25 am V2, Director of Nursing reviewed R1's MAR/TAR and stated I have updated the error in (R1's) back (TLSO) brace order.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-19 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the interview and record review, the facility failed to properly transfer one of two residents (R1) reviewed for peripherally inserted central catheter (PICC) maintenance on the sample list of three. This past noncompliance occurred from 8/29/24 through 9/7/24. Findings Include: The facility's PICC/Central Venous Catheter Dressing Changes policy, dated 9/1/23, states that PICC/Central venous catheter dressings will be changed at specific intervals, or when needed, to prevent catheter-related infections associated with contaminated, loosened, soiled, or wet dressings. Transparent semi-permeable dressings are changed every seven days or as needed. R1's Minimum Data Set, dated [DATE] documents that R1 is cognitively intact. R1's Medical Diagnoses Sheet, dated September 2024, documents that R1 is diagnosed with Osteomyelitis. R1's Physician Order Sheet dated September 2024 documents an order for Daptomycin-Sodium Chloride Intravenous Solution - 1000 milligrams intravenously, every 24 hours, for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · Ecited before2024-09-05 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to maintain residents' dignity by failing to answer call lights and respond to requests for assistance in a timely manner. This failure affects eight residents (R1, R2, R6, R8, R9, R20, R21, and R23) out of 17 reviewed for call light response times on the sample of 35. Findings include: On 9/4/24 at 10:25 AM, R6 stated, The call lights can take up to 30 minutes for someone to answer. On 9/4/24 at 10:45 AM, R8 stated, At times the call lights take longer to answer than I would like. The staff do come clean me up when I get wet or soiled. There are times when someone will answer my call light and say 'I'll be right back,' but they don't come right back. On 9/4/24 at 11:05 AM, R2 stated, The call lights do take a long time especially during meal times. It does happen sometimes that someone answers the light and says they will come back but then they don't unless I push the light again. On 9/4/24 at 12:20 PM, R9 stated, The call lights can take up to 45 minutes for someone to come. Once in a great while someone will come real…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-05 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to maintain flooring in resident bathrooms in a clean, safe, and homelike manner. This failure affects 15 residents (R7, R8, R12, R22, and R25 through R35) out of 23 reviewed for environmental concerns on the sample of 35. Findings include: On 9/4/24 during an environmental tour beginning at 10:25 AM, the bathroom vinyl floor in room [ROOM NUMBER] had ground in dirt and stains which would rub off with a dry piece of bathroom tissue. R7 stated, They just cleaned in here about 45 minutes ago. The bathroom vinyl floor connecting rooms [ROOM NUMBERS] had age-related ground in dirt and stains. The dirt portions could be rubbed off with a dry piece of bathroom tissue. The stained portion was imbedded in the vinyl. The bathroom vinyl floor connecting rooms [ROOM NUMBERS] had dark ground in dirt which could be rubbed off with a dry piece of bathroom tissue, rusty colored stains around the toilet imbedded in the vinyl, cracks approximately 14 inches long and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-05 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to report an allegation of mental abuse to the state agency in the 2 hour required timeframe. This failure affects one resident (R1) out of twelve reviewed for abuse on the sample of 35. Findings include: On 9/4/24 at 8:55 AM, V1 stated, (V7, Family Member of R1) called me to complain that a staff member had woken (R1) in the middle of the night and (R1) wasn't happy about it. V1 further stated, I will have to go check my 'soft file' to see if the employee was suspended. On 9/5/24 at 9:02 AM, V1 stated, What happened was I received a phone call from (V7) that a staff member was rude to (R1) during the night (allegation). V1 continued, I was at the facility so I went down to talk with (R1) (investigation). V1 then stated, (R1) told me a CNA (Certified Nursing Assistant) had startled her awake during the night (early 8/22/24). Then I called (V5) and informed her I had a potential allegation and had to suspend her for now. V1 further stated, I had (V4, Assistant Administrator) go and speak with other residents to find out how…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-24 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews the facility failed to protect two residents from misappropriation of property by facility staff. This failure caused R1 to have 11 transactions totaling $1515.96 being misappropriated from R1's private bank account. This failure affects two (R1, R2) residents on the sample list of three reviewed for misappropriation of personal property. Findings include: The Physicians Order Sheet dated July 2024 documents R1 has the following diagnoses: Hemiplegia and Hemiparesis following Cerebral Infarction Affecting Right Dominant Side, Acquired absence of Right Leg Above the Knee, and Type 2 Diabetes Mellitus with Hyperglycemia. R1 moves about the facility with an electric wheelchair that she is able to operate without difficulty. R1 requires total assistance with all daily activities. R1's Minimum Data Set (MDS) assessment date 05/02/24 Section C Brief Interview Mental Status (BIMS) documents R1 has a score of 15 which is cognitively intact. Facility investigation documents: - R1 reported to V1 (Administrator) on June 27, 2024 at 10:52 AM that her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-24 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to protect the residents' right to be free from misappropriation of property by failing to follow the facility's Abuse Prevention Program by staff taking photographs of residents (R1, R2) personal property and sharing the photographs with another person. R1 and R2 are two residents reviewed for abuse in the sample list of three. Findings Include: The facility's Abuse Prevention Program dated 10/20/2022 documents the facility affirms the right of it's residents to be free from misappropriation of property. Misappropriation of property means the deliberate misplacement, exploitation, or wrongful temporary or permanent use of a resident's belonging or money without the resident's consent. The facility's policy titled further documents under the section titled Policy This facility is committed to protecting our residents from abuse, neglect, exploitation, misappropriation of property and mistreatment by anyone . The Policy continues to state under the section titled Establishing a Resident Sensitive Environment documents under…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure fall interventions were in place, safely position a resident on a low air loss mattress, keep necessary items within reach for a resident, and store a rolling chair away from resident areas. The facility also failed to complete post fall assessments, transfer a resident post fall according to facility policy, and thoroughly investigate falls. These failures affect three of three residents (R1, R4, R5) reviewed for falls on the sample list of seven. Findings include: 1. R1's undated Medical Diagnosis List documents R1's medical diagnoses as Chronic Obstructive Pulmonary Disease (COPD), Diabetes Mellitus, Neurological Neglect Syndrome, Paralytic Syndrome following Cerebral Infarction affecting Left Non-Dominant side, Nontraumatic Intracerebral Hemorrhage, Hemiplegia and Hemiparesis following Cerebral Infarction affecting Left non-dominant side, Seizures, Kidney Failure, Protein Calorie Malnutrition, Dysphagia, Cognitive communication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-08 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to ensure a resident right to dignified care and treatment. This failure affects one of three residents (R3) reviewed for dignity/abuse on the sample list of three. Findings include: R3's Minimum Data Set (MDS) dated [DATE] documents R3 has a brief interview of Mental Status score of 13 out of a possible 15, indicating no cognitive impairment. The same MDS documents R3 is incontinent of bowel and bladder, frequently. R3's Diagnoses Sheet dated 3/11/24 documents the following: Anxiety Disorder Unspecified, Other Fatigue, Irritable Bowel Syndrome with Diarrhea, and Benign Neoplasm of Unspecified Part of Small Intestine. R3's Care Plan dated 4/9/24 documents (R3) has Bowel & bladder incontinence, R3 will remain free from skin breakdown due to incontinence and brief use through the review date, and (R3) has a need for assistance during transfers. On 5/7/24 at 12:30 pm V10, Auxiliary Assistant was interviewed regarding abuse. V10 stated the following: Anything…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-08 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to protect a residents' right to be free from verbal/mental abuse by another resident. This failure affects two of three residents (R1 and R2) reviewed for abuse on the sample list of three. Findings include: R2's Diagnoses Sheet dated 5/1/24 documents the following: Unspecified Dementia, Unspecified Severity Without Behavioral Disturbance, Psychotic Disturbance, Mood Disturbance and Anxiety. R2's Brief Interview of Mental Status (BIMS) on admission 5/1/24 score is documented as 4 out of a possible 15, indicating severe cognitive impairment. R2 admission Note dated 5/01/24 at 3:07 pm documents R2 ambulates with a walker. R1's Diagnoses Sheet dated 5/5/22 documents the following: Hemiplegia and Hemiparesis Following a Cerebra Infarction Affecting Left Non-Dominant Side, Chronic Obstructive Pulmonary Disease Unspecified, Major Depressive Disorder Recurrent, and Unspecified and Anxiety. R1's diagnoses sheet does not document a diagnoses of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-08 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility failed to ensure an allegation of physical and verbal abuse by R2 towards R1, was reported to the Administrator/Abuse Prevention Coordinator. This failure resulted in R1 and R2 continuing to reside in the same bedroom, potentially subjecting R1 to further abuse by R2. R1 and R2 are two of three residents reviewed for abuse on the sample list of three. Findings include: R2's Incident Note dated 05/05/2024 at 2:21 pm, by V4, Licensed Practical Nurse (LPN) documents the following: After lunch the Resident (R2) became physically violent with her roommate (R1). The housekeeper (V3) reported that the resident (R2) was pulling her roommates (R1's) hair before her roommate (R1) threw her water jug at her (R2) to stop her from pulling her (R1's) hair. Resident (R2) was removed from her room and redirected to the tv (television) lounge. POA (V22, Power of Attorney/Family Member) was notified about the incident, and her (R2's) other (Family Member, V16) came to help calm her (R2) down. Resident (R2) keeps accusing her bedridden roommate (R1) of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure two staff were assisting during a mechanical lift transfer for one of four residents (R2) reviewed for falls on the sample list of four. This past noncompliance occurred from 4/20/24 to 4/25/24. Findings include: The Physician's Order Sheet (POS) dated April 2024 documents the following diagnoses for R2: Chronic Obstructive Pulmonary Disease, Unspecified Combined Systolic (Congestive) and Diastolic (Congestive) Heart Failure and Morbid Obesity. The Minimum Data Set (MDS) dated [DATE] documents R2 is independent in decision making skills, uses an electric wheelchair for transportation needs, and activities of daily living are completed by staff due to R2's medical diagnoses. R2's care plan dated 3/8/24 documents R2 requires two staff assistance for all transfers. Mechanical lift transfer requires two staff to be present. Facility incident report dated April 20, 2024, documents on April 20, 2024, at approximately 2:00 pm, V12, Certified Nurse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2024-03-11 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed notify the physician of a resident refusal of catheterization for one (R1) of three residents reviewed for physician notification on the sample list of three. Findings include: R1's progress notes dated 2/26/24 document that R1 was complaining of burning with urination. R1's progress notes dated 2/26/24, document V6 Nurse Practitioner ordered a urinalysis with a culture and sensitivity to be obtained on R1. R1's progress notes dated 2/26/24 through 2/29/24 document that R1 refused to have a catheterization performed for the urinalysis, with culture and sensitivity. R1's medical record does not document that the physician was notified that R1's urinalysis with culture and sensitivity was not collected from 2/26/24 through 2/29/24. R1's progress notes document that R1 was discharged to a local hospital on 2/29/24. R1's hospital discharge record dated 3/9/24 documents that a catheterization was performed on R1 upon hospital admission that resulted in a positive urinalysis that grew Klebsiella Pneumoniae (ESBL) and was then…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-11 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to administer narcotic medications safely to one (R1) of three residents reviewed for narcotic administration on the sample list of three. Findings include: The Physician Order dated 2/19/24 documents to give R1 one Oxycodone-APAP 5-325 milligram tablet three times a day for pain. The controlled drug receipt/record/disposition form dated 2/20/24 documents on 2/29/24 at 10:00AM, one Oxycodone/APAP 5-325 milligram tablet (narcotic) was given to R1 by V4 LPN/Licensed Practical Nurse. The controlled drug receipt/record/disposition form dated 2/20/24 documents on 2/29/24 at 1:00PM, one Oxycodone/APAP 5-325 milligram tablet (narcotic) was given to R1 by V4 LPN. On 3/11/24 at 9:30AM, V7 Certified Nursing Assistant (CNA) stated that on the morning of 2/29/23, V7 CNA had gone into R1's room to answer a call light for one of R1's roommates and saw R1 lying in bed without wearing her oxygen and without wearing any clothing. V7 CNA stated that he asked R1 what was going on and R1 was lethargic and slow to respond, not like R1's usual…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-10 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to revise and update a resident's (R1) Plan of Care to include Gastrostomy Residual Volume checks before each enteral feeding. R1 is one of three residents reviewed for Care Plans in the sample of three. Findings include: R1's Diagnosis Sheet (current) includes the following diagnoses: Dysphagia Status Post Cerebral Vascular Accident, Chronic Cholecystitis, Gastrostomy Status and Left Sided Hemiparesis. R1's Care Plan (current) documents G Tube (Gastrostomy Tube) placement R/T (Related To) Dysphagia and initiated on 6/4/23. Intervention tasks are documented as Check G Tube placement as ordered. Flush G Tube as ordered. Check for Patency of G Tube, Monitor area around Stoma for S/S (Sign and Symptoms) of Infection. There is no intervention for Gastrostomy Residual Volume (GRV) checks and parameters for holding the tube feeding prior to administration when residuals exceed a certain amount. R1's Physician Order Sheet (POS) dated 2/8/24 documents an order for R1's G Tube to be checked for residuals prior to feeding and if 100…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-10 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to have physician orders in place regarding Gastrostomy Residual Volumes (GRV) check with result parameters prior to starting tube feedings for three (R1, R2, R3) of three residents reviewed for tube feedings in the sample of three. Findings include: 1. R1's Diagnosis Sheet (current) includes Gastrostomy Status. R1's Physician Order Sheets (POS) dated December 2023, January and February 2024 do not document any orders prior to 2/8/24 for the facility to check GRV's before starting tube feedings. These same POS's document R1 with continuous tube feedings. R1's Progress Notes document the following: On 1/30/24 at 1:03 pm - The patient had an emesis this shift, the same color as (R1's) feeding while receiving a bed bath this a.m./morning. This Nurse (V4 Licensed Practical Nurse) and CNA (V5 Certified Nursing Assistant) were rolling the patient from side to side and the patient vomited. The patient had been flushed prior to that morning. On 2/1/24 at 7:11 am…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-31 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to implement its policies to accurately record and account for controlled medications for 28 of 28 residents (R1, R2, R3, R9-R33) reviewed for controlled medications in the sample list of 33. Findings include: 1.) On 1/30/24 at 8:59 AM the medication cart and controlled medication binder for 1st floor [NAME] Hall was reviewed with V4 Licensed Practical Nurse (LPN). The last recorded entry on the controlled substance shift to shift count is 2:00 PM-10:00 PM, indicating the form is not up to date/current to account for shift count between nights and dayshift. This entry only includes one nurse signature and not two as indicated. V4 stated controlled medication counts are to be done with two nurses at change of shift, both nurses sign the count sheet, and the number of cards and bottles are also counted. V4 stated the count was done this morning, but the form doesn't document the nurse signatures for this count. At this time V4 documented on the controlled count form an untimed entry date of 1/30 and V4's initials.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-31 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to thoroughly investigate an injury of unknown origin for one of four residents (R6) reviewed for injuries in the sample list of 33. Findings include: The facility's Illinois Department of Public Health reporting form dated 1/23/24 documents on 1/23/24 at 8:44 PM the facility received a phone call from the hospital reporting bruising to R6's genital area that appears to be of unknown origin, and an investigation was initiated. This report documents this incident as suspected abuse/neglect. The facility's undated investigation of R6's bruising documents R6 was sent to the hospital on the afternoon of 1/23/24 and the emergency room nurse noted bruising to R6's penis and testicles. This investigation documents V8 Licensed Practical Nurse (LPN) provided a statement that attempts were made to obtain urinalysis due to increased lethargy on 1/22/24, and R6 became combative/agitated during the procedure. R6 struggled against the nurse's hold during attempt of catheter insertion and R6 receives Plavix (blood thinning medication). This…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-31 · tag F0659 — isolated
    Provide care by qualified persons according to each resident's written plan of care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to administer medications in accordance with physician's orders for two of five residents (R5 and R9) reviewed for medications in the sample list of 33. Findings include: The Medication Error Form dated 1/13/24 at 5:00 PM documents V12 Registered Nurse (RN) administered the wrong medications to R5. The medications given were Metformin (diabetic medication) 500 milligrams (mg), Duloxetine (antidepressant) 60 mg, Omeprazole (treats heartburn, ulcers, reflux) 40 mg, Pregabalin (controlled medication for pain) 200 mg, and Topiramate (seizure medication) 100 mg. This form documents V12 prepopped medications and inadvertently administered the wrong medications to R5. This form documents V12 was educated not to prepop medications and a photograph was placed in R5's medical record that day. R5's Order Summary dated 1/13/24 documents R5 admitted to the facility on [DATE] and R5's orders did not include the medications listed as given in the Medication Error Form.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-11-15 · tag F0730 — widespread
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to complete performance reviews to identify training needs and provide training for CNAs (Certified Nursing Assistants). This failure has the potential to affect all 158 residents who reside in the facility. Findings Include: The Long-Term Care Facility Application for Medicare and Medicaid (CMS 671) documents 158 residents reside at the facility. The Facility's Assessment tool dated December/2022 through November/2023 states Required in-service training for nurse aides. In-service training must: Be sufficient to ensure the continuing competence of nurse aides but must be no less than 12 hours every year. Include dementia management training and resident abuse training. Address areas of weakness as determined in nurse aide's performance reviews and facility assessment and may address the special needs of residents as determined by the facility staff. For nurse's aides providing services to individuals with cognitive impairment, also address the care of the cognitively impaired. On 11/14/23 at 11:00AM V1, Administrator stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-11-15 · tag F0947 — failed to train nurse aides adequately — widespread
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review the facility failed to ensure all Certified Nurse's Aide's (CNA) received twelve hours of annual training including required subjects. This failure has the potential to affect all 158 residents residing in the facility. Findings Include: The Long-Term Care Facility Application for Medicare and Medicaid (CMS 671) documents 158 residents reside at the facility. The Facility's Assessment tool dated December/2022 through November/2023 states Required in-service training for nurse aides. In-service training must: Be sufficient to ensure the continuing competence of nurse aides but must be no less than 12 hours every year. Include dementia management training and resident abuse training. Address areas of weakness as determined in nurse aide's performance reviews and facility assessment and may address the special needs of residents as determined by the facility staff. For nurse's aides providing services to individuals with cognitive impairment, also address the care of the cognitively impaired. On 11/14/23 at 11:00AM V1, Administrator stated The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-15 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to assess the need for psychotropic medication upon admission and quarterly for four of five (R73, R63, R134, R80) residents reviewed for psychotropic medications on the sample list of 77. Findings include: The facility's Psychotropic Medications Policy with a revision date of February/2021 documents under procedures that, 4. Psychotropic medications will have a nursing Psychotropic Medication Assessment completed on admission or with changes to any psychotropic medications ordered for the resident. This policy also documents, 8. Each resident taking antipsychotic/psychoactive medications shall have their medications reviewed and documented by a physician 2 times a year, monthly by the Pharmacy Consultant and quarterly or as needed by the Interdisciplinary Team. 1. R73's Medication Administration Record (MAR) dated November of 2023 documents an order dated 7/24/23 for Clonazepam (antianxiety) one milligram by mouth once a day, an order dated 9/6/23 for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-11-15 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to dispose of undated insulin for seven (R104, R51, R68, R1, R134, R119, R64) of seven residents reviewed for medication storage from a total sample list of 77 residents. Findings include: The Long-Term Care Facility Application for Medicare and Medicaid dated 11/13/23 documents 158 residents reside in the facility. The facility provided insulin drug manufacturer instructions document that multidose Lantus, Novolog and Humalog Insulin vials and pens must be disposed 28 days after opened. The facility provided insulin drug manufacturer instructions document that multidose Levemir Insulin vials and pens must be disposed 42 days after opened. On 11/14/23 at 8:42AM, V8 Licensed Practical Nurse (LPN) confirmed that R104's Novolog Insulin vial, R51's Levemir Insulin vial, and R68's Lantus Insulin vial were open without opened on dates. Additionally, V8 LPN confirmed that stock Glargine Insulin vial, was without an opened-on date. On 11/14/23 at 9:00AM, V9 LPN confirmed that R1's Lantus Insulin and R134's Lantus Insulin…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-15 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to provide Advance Beneficiary Notices (ABN) to three of three residents (R264, R146, and R6) reviewed for Beneficiary Protection Notifications on the sample list of 77. Findings include: 1. R264's Beneficiary Protection Notification Review form provided by V1 Administrator, documents R264's Medicare start date as 10/17/23. This form documents R264's last covered Medicare day as 11/2/23. This form documents the facility/provider initiated R264's discharge from Medicare Part A Services when benefit days were not exhausted. This form documents a Skilled Nursing Facility Advanced Beneficiary Notice (ABN) was not provided. The explanation handwritten on the form documents, (the facility) was not aware that business office manager was to complete ABN upon takeover.) On 11/15/23 at 8:30 AM, V1 Administrator stated an Advanced Beneficiary Notice should have been provided to R264. V1 stated an ABN was not completed for R264. 2. R146's Beneficiary Protection Notification Review form provided by V1 Administrator, documents R146's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-15 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide nail care to one of 31 residents (R56) reviewed for Activities of Daily Living in the sample list of 77. Findings include: The facility's Activities of Daily Living policy with a revised date of June 2023 documents, All residents will have activities of daily living provided by nursing staff as needed in accordance with each individual's needs. Responsibility: It is the responsibility of the C.N.A. (Certified Nursing Assistant) to provide activities of daily living to residents as required for everyone. It is the responsibility of the Charge Nurse to ensure that activities of daily living have been provided to all residents on each unit. Procedure: 12. Provide nail care. The facility's Nail Care (Finger & {and} Toes) policy with a revised date of February 2020 documents, Nail care will be provided for all residents in order to provide cleanliness, prevent spread of infection, for comfort, and to prevent skin problems. Residents'…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to have fall prevention interventions in place on admission for one of two residents (R215) reviewed for falls in the sample list of 77. Findings include: The facility's Accident/Incident log provided by the facility on 11/13/23 documents R215 sustained falls on 10/2/23 and 10/25/23. R215's Minimum Data Set (MDS) dated [DATE] documents R215 was admitted to the facility on [DATE] from the hospital and documents R215 has severe cognitive impairment and has impaired range of motion on both upper extremities and one side of the lower extremities. This MDS documents R215 is dependent with walking. R215's Fall Risk assessment dated [DATE] documents R215 is at high risk for falls. R215's Care Plan dated 10/12/23 documents R215 requires two assist with transfers and documents on 10/2/23 that R215 is at high risk for falls. R215's unsigned and undated baseline care plan for the admission date of 9/27/23 documents R215 had a history of falls but does not document…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-15 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to perform hand hygiene before or after administering medications and obtaining a blood glucose level for five (R52, R119, R64, R415 and R156) of five residents reviewed for medication administration on the sample list of 77. Findings include: The facility provided Hand Washing Policy dated March/2021 documents that all staff will properly wash hands after direct contact with any contaminated substance, after direct resident care, and as instructed. The use of gloves does not replace handwashing/hand hygiene. On 11/13/23 at 3:23PM, V17 Licensed Practical Nurse (LPN) provided medication to R52 without washing or sanitizing V17's hands before or after administering medications. On 11/13/23 at 3:31PM, V17 LPN provided medication to R119 without washing or sanitizing V17's hands before or after administering medications. On 11/13/23 at 3:39PM, V17 LPN provided medication to R64 without washing or sanitizing V17's hands before or after administering medications and V17 LPN obtained R64's blood sugar without washing or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-22 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure the dignity of residents. This failure affects two (R3, R4) out of three residents reviewed for Activities of Daily Living in a sample list of nine residents. Findings include: 1.) R3's Electronic Medical Record (EMR) documents medical diagnoses of Chronic Systolic Congestive Heart Failure, Moderate Protein-Calorie Malnutrition, Gastroesophageal Reflux Disease without Esophagitis, Atherosclerotic Heart Disease, Peripheral Vascular Disease, Chronic Obstructive Pulmonary Disease, (COPD), Atrial Fibrillation and Anemia. R3's Minimum Data Set (MDS) dated [DATE] documents R3 as modified independent for daily decision making. R3's Care plan includes interventions dated 5/31/23 of Aspiration Precautions, cue R3 to take small bites or small sips one at a time, encourage to eat slowly, ensure R3 is sitting upright during meals and assist with eating and meal set up encourage to attempt to feed self-assisting as needed. On 9/20/23 at 12:21 PM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure a resident (R2) who had previously been placed on continual monitoring was monitored resulting in R2's fall. This failure affects one (R2) resident out of three residents reviewed for accidents in a sample list of nine residents. Findings include: R2's Medical Diagnosis List documents active diagnoses of Alzheimer's Disorder, Anxiety, Polyneuropathy and Dementia with other Behavioral Disturbances. R2's Minimum Data Set (MDS) dated [DATE] documents R2 as moderately impaired in decision making. R2's Electronic Medical Record (EMR) does not document R2's fall on 8/29/23. This same medical record does not document R2's skin assessment, neurological assessment, or Post Fall Evaluation for R2's fall on 8/29/23. R2's Care Plan documents an intervention revised 8/24/23 for R2 to use one person assist for all transfers. This same care plan instructs staff to monitor whereabouts of R2. R2's Physician Order Sheet (POS) dated September 2023 documents a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-08 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to complete pressure ulcer risk assessments for (R3), monitor and assess pressure ulcers for (R3), document skin assessments as ordered for (R3) and implement pressure relieving interventions for (R1 and R3). R1 and R3 are two of three residents reviewed for pressure ulcers in the sample list of 88. Findings include: 1.) R3's Diagnoses List dated 9/7/23 documents R3's diagnoses include Cerebral Infarction, Diabetes Mellitus Type 2, Protein-Calorie Malnutrition, and gastrostomy tube status. R3's Minimum Data Set, dated [DATE] documents R3 has cognitive impairment, requires extensive assistance of at least two staff, is always incontinent of bowel and bladder, and R3 is at risk for pressure ulcers. The only Braden Assessment documented in R3's electronic medical record is dated 5/3/23 and documents a score of 12, indicating R3 is at high risk for developing pressure ulcers. R3's Physician Order dated 8/13/23 documents to use an air mattress.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-08 · tag F0693 — failed to provide proper feeding-tube care — pattern
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed repeatedly to ensure gastrostomy tube (G-tube) feeding volumes were administered as ordered for (R2 and R3), failed to record the amount of feeding administered for (R2 and R3), and failed to verify gastrostomy tube placement prior to administering feeding and medications for (R1). These failures affect three of three residents (R1, R2, and R3) reviewed for gastrostomy tubes on the sample list of 88. Findings include: 1.) R3's Physician Order dated 7/3/23 documents an order for Glucerna 1.2 at 65 cc (cubic centimeters) on at 4:00 PM and off at 12:00 PM. This order does not document the total volume to be infused. R3's Nutrition Note dated 08/31/2023 recorded by V24 Dietitian documents R3 receives nothing by mouth and receives full tube feedings via gastrostomy tube. R3's tube feeding regimen is Glucerna 1.2 at 65 ml/hour for 20 hours to provide 1300 ml of feeding, 1560 kilocalories, 78 grams of protein, which is 100 % of the recommended…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-08 · tag F0919 — failed to provide a working call system — pattern
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to maintain resident bedroom, bathroom and shower room call lights in operable condition on the second floor of the facility. This failure affects 84 of 84 residents (R1-R3, and R8-R88) reviewed for call lights on the sample list of 88. The findings include: On 9/7/23 at 4:35 pm R43 was standing next to R43's bed. A hand-held call bell sat on R43's bedside table. R43 stated I am (expletive). It has been way to long waiting for the call lights to get fixed. The CNA's (Certified Nursing Assistants) only hear the bells if they are right outside the door, in the hall. We need something that goes off at the nurse's station. I flag people at the nurse's station when the CNAs don't get to me using the bell. On 9/7/23 at 4:38 pm R44 was laying in bed with a hand-held call bell on the bedside table. R44 stated I have to agree with (R43) it takes too long for staff to respond, unless they are just outside the door. On 9/7/23 at 4:41 pm R10, R51, R52, and R53 all had handheld bells on the side tables of their shared room.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-08 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to notify a resident's Family Member and provide a written Notice of Transfer and Discharge from the facility, when being discharged to the hospital. This failure affects one of three residents (R1) reviewed for discharge from the facility. This past non-compliance occurred from 8/15/23 to 9/1/23. Findings include: R1's Minimum Data Set, dated [DATE] documents R1 has severe cognitive impairment. On 9/5/23 at 4:00 pm, V6, (R1's Power of Attorney/Family Member) stated the facility failed to notify V6 by phone and in writing, that R1 was transferred to the hospital on 8/15/23. V6 stated V6 found out R1 was transferred to the hospital, when V6 received a phone call, from a staff member, at a local hospital. R1's Health Status Note dated 08/15/2023 at 01:42 am, signed by V39, Agency Registered Nurse, documents the following: Note Text: Resident is warm to touch. Lethargic and none verbal. Responds to hard sternal rub with slight eye opening. Sweating. VS (vital…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2023-09-08 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure pressure ulcer risk assessments, wound assessments, and wound physician progress notes were part of the electronic medical record for one of five residents (R3) reviewed for pressure ulcers in the sample list of 88. Findings include: R3's Care Plan documents R3 admitted to the facility on [DATE]. The only Braden Assessment documented in R3's electronic medical record is dated 5/3/23 and documents a score of 12, indicating R3 is at high risk for developing pressure ulcers. R3's August 2023 Treatment Administration Record (TAR) documents on 7/27/23 an order for a bordered foam gauze dressing to the right buttock was implemented as a preventative. On 8/13/23 an order was initiated to cleanse the right buttock and coccyx, apply medicated honey, and cover with a foam dressing daily. R3's Nursing Notes document on 8/13/23 R3 had three new open pressure wounds. Two to the right buttock that measured 1.5 centimeters (cm) by 2 cm and the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-09-14 · tag F0565 — failed to support the resident council — widespread
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to address/provide response for concerns voiced during resident council meetings. These failures have the potential to affect all 122 residents residing in the facility. Findings include: The facility's Resident Council meeting minutes document resident concerns as follows: 1/18/22 10:30 AM Residents are concerned about food and consistently needing to discuss the food preparations. Residents would like more crunchy foods and more food choices at lunch and dinner. Residents are concerned with the internet and phone situations that were addressed over the holiday season. Residents concerned with shower times. 2/15/22 10:30 AM Residents concerned about the food, consistently. Food preparations needing revisited with the residents. Residents would like more variety in their foods for all meals. Residents concerned with medication pass and shower times. 3/8/22 at 10:30 AM Residents are concerned about the mealtimes and food preparations. Residents would like more variety in their foods for all meals. Residents are concerned about…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-09-14 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview and record review the facility failed to provide a full time Director of Nursing (DON) since January 1, 2022. These failures have the potential to affect all 122 residents in the facility. Findings include: On 8/29/22 there was no Director of Nursing at the facility. On 8/31/22 at 1:10 PM V3 Infection Control Nurse stated that there had not been a director of nursing in months. On 9/6/22 at 11:00 AM, V30 Wound Nurse stated, We haven't had a Director of Nursing in 8 months and that isn't helping us. On 9/8/22 at 10:00 AM, V21 Care Plan Coordinator stated that she did not work as a Director of Nursing forty hours per week at any time. The facility's August 2022 Nursing schedule does not document a Registered Nurse (RN) on the schedule at any time. The facility's Resident Census and Conditions of Residents form dated 8/29/22 documents 122 residents reside in the building.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-09-14 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain sanitary food preparation and storage areas. These failures have the potential to affect all 122 residents in the facility. Findings include: On 8/29/22 at 10:00 AM, Four rolling storage bins were located under a counter in the kitchen. These bins contained oatmeal, sugar, flour, and breadcrumbs. The clear plastic openings on the top of the bins and the sides of these bins were covered with spots of various sticky residue and were streaked with dirt. At that time, V18 Certified Dietary Manager stated that they push these bins to the preparation and cooking areas and that is how they get soiled. V18 stated that these bins needed cleaned. On 8/29/22 at 10:10 AM, A drawer connected to the underneath of a small food preparation area containing potholders and loose papers had spilled dried puddles of liquids. A three-compartment container containing ladles and scoops had accumulated crumbs and dried spilled areas inside the container where the ladles and scoops were lying. Three clear plastic containers…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-09-14 · tag F0837 — widespread
    Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to designate and operationalize an effective governing body, impacting the operations of the facility. This failure had the potential to affect all 122 residents residing in the facility. Findings include: The facility's Facility assessment dated [DATE] through 5/1/23 documents V13 (Former Administrator) as the Administrator and the Governing Body of the facility. This assessment does not document who the Administrator reports to concerning the management and operation of the facility. On 9/8/22 at 1:44 PM, V2 [NAME] President of Clinical and Reimbursement stated V2 is not sure who the governing body of the facility is and that she is over nursing only. V2 stated she does not oversee the Administrator or her duties in the facility. V2 stated the Administrator completed the facility's Facility Assessment. V2 stated the facility's Facility Assessment is not accurate as the Administrator cannot also be the governing body. The facility's Census and Condition…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-09-14 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespread
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review the facility failed to implement a quality assurance program within the facility. This failure has the potential to affect all 122 residents residing in the facility. Findings include: On 9/1/22 at 11:06 AM V1 Administrator stated, I cannot say that (we) have quality projects or a quality assurance performance improvement program. On 9/7/22 at 2:30P M, V1 Administrator provided quality meeting sign in sheets for 3/25/22, 5/27/22 and 7/22/22. V1 Administrator confirmed that these were the only documented quality meeting sign in sheets that could be found. The facility Quality Assessment and Assurance Plan dated November 2017 documents, The facility shall develop, implement, and maintain an ongoing, facility-wide Quality Assessment and Assurance Program designed to monitor and evaluate the quality of resident care, pursue methods to improve care quality and resolve identified problems. The resident census and condition report dated 8/29/22 documents 122 residents residing in the facility.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-09-14 · tag F0867 — failed to act on quality-improvement findings — widespread
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review the facility failed to hold quarterly quality meetings. This failure has the potential to affect all 122 residents residing in the facility. Findings include: On 9/1/22 at 11:06 AM V1 Administrator stated, (The facility) didn't have quarterly quality meetings. On 9/1/22 at 11:06 AM V1 Administrator stated, I cannot say that (we) have quality projects or a quality assurance performance improvement program. On 9/7/22 at 2:30PM, V1 Administrator provided quality meeting sign in sheets for 3/25/22, 5/27/22 and 7/22/22. V1 Administrator confirmed that these were the only documented quality meeting sign in sheets that could be found. The facility Quality Assessment and Assurance Plan dated November 2017 documents, This committee shall meet quarterly to review reports, evaluate the significance of data and monitor quality-related activities of all departments, services or committees. The resident census and condition report dated 8/29/22 documents 122 residents residing in the facility.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-09-14 · tag F0868 — widespread
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review the facility failed to include the Director of Nursing in quality assurance meetings. This failure has the potential to affect all 122 residents residing in the facility. Findings include: On 9/1/22 at 11:06 AM V1 Administrator stated that the only meetings that could be found were in March, May and June of 2022 and there was no Director of Nursing at the time. On 9/7/22 at 2:30 PM, V1 Administrator provided quality meeting sign in sheets for 3/25/22, 5/27/22 and 7/22/22 none of the sign in sheets include a Director of Nursing in attendance. V1 Administrator confirmed that these were the only documented quality meeting sign in sheets that could be found. The resident census and condition report dated 8/29/22 documents 122 residents residing in the facility.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-09-14 · tag F0888 — widespread
    Ensure staff are vaccinated for COVID-19
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure a licensed nurse was vaccinated for COVID-19. This failure has the potential to affect all 122 residents residing in the facility. Findings include: The Vaccination of Facility Staff policy dated as revised 2/23/22 documents: If required, second dose administration shall be received per vaccination requirements, and evidence of this second vaccination shall be submitted for copy into the employee's personnel file and recorded on the Employee Vaccination Roster. Employees failing to obtain the required second vaccination dose per CDC (Centers for Disease Control and Prevention) guidelines shall be removed from the schedule and placed on unpaid administrative leave until meeting this requirement. Failure to meet this requirement within two weeks of this unpaid administrative leave shall be considered a voluntary resignation. The CDC's Stay Up to Date with COVID-19 Vaccines Including Boosters guidance dated 9/8/22 documents the 2nd primary dose of a twostep series should be given 3-8 weeks after the 1st…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-09-14 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to promote residents' dignity by failing to ensure residents were served meals at the same time, ensure staff did not stand over residents while providing feeding assistance, ensure staff did not enter without knocking before entering a resident's bathroom, ensure staff provide assistance with dressing and shaving, and ensure staff removed institutional identification (hospital bracelets) and gait belts for 12 (R56, R42, R70, R92, R50, R86, R47, R104, R96, R91, R215, R14) of 24 residents reviewed for dignity in the sample list of 99. Findings include: The facility's undated Resident Rights, Privacy and Dignity policy documents: The resident has the right to be treated with respect and dignity and care in a manner and in an environment that promotes maintenance or enhancement of his or her quality of life, recognizing each resident's individuality. The facility may encourage and assist the residents to dress in their own clothes, rather than hospital type gown and appropriate footwear for the time of the day and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-09-14 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to keep residents' emergency nurse call light devices within reach (R3, R36 and R371) and failed to provide a call light device that was appropriate for resident capability (R100), in four of 24 residents reviewed for call lights in a total sample list of 99. Findings include: The facility Use of Call Light policy dated October 2010 documents, The purpose of the call light procedure is to respond to the residents' request and needs. 3) Ask the resident to return the demonstration so that you will be sure that the resident can operate the system. 6) When the resident is in bed or confined to a chair, be sure the call light is within easy reach of the resident. 1) On 8/29/22 at 10:00 AM, R3's call light device was laying on the floor out of reach of R3. R3 stated, I don't know where it is. I hurt! 2) On 8/29/22 at 10:36 AM, R36 was lying in bed while R36's call light device was tied across the room. R36 could not access the call light across the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-09-14 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to protect R52, R64, R89, and R99 from potential/further abuse pending investigation, following witnessed instances of physical, sexual, and mental/verbal abuse by R46 and V31. These failures impact six of seven residents (R46, R52, R64, R89, R95, R99) reviewed for abuse in the sample list of 99. Findings include: The facility's abuse policy documents, The facility affirms the right of our residents to be free from abuse, neglect, exploitation, misappropriation of property, and mistreatment of residents. This will be done by: immediately protecting residents involved in identified reports of possible abuse, neglect, exploitation, mistreatment, and misappropriation of property; VI. Protection of Residents. The facility will take steps to prevent potential abuse while the investigation is underway. Residents who allegedly abused another resident shall be immediately evaluated to determine the most suitable therapy, care approaches, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-09-14 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to develop and implement a Comprehensive Care Plan for falls, bilateral hearing aide use, nutrition, weight loss and anticoagulant medication use for four of 24 residents (R74, R21, R101, R70) reviewed for Care Plans in the sample list of 99. Findings include: The facility's Care Plans-Comprehensive policy with a revised date of 1/2011 documents, An individualized comprehensive care plan that includes measurable objectives and timetables to meet the resident's medical, nursing, mental and psychological needs is developed for each resident. 1. Our facility's Care Planning/Interdisciplinary Team, in coordination with the resident, his/her family or representative (sponsor), develops and maintains a comprehensive care plan for each resident that identifies the highest level of functioning the resident may be expected to attain. 2. A comprehensive care plan is based on a thorough assessment that includes, but is not limited to, the MDS (Minimum…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-09-14 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to update resident Care Plans with falls, nutrition and weight loss concerns. The facility failed to conduct a Care Plan meeting with a resident's family and failed to invite a resident to the resident's Care Plan meeting for four of 24 residents (R74, R100, R95, R13) reviewed for Care Plans in the sample list of 99. Findings include: The facility's Care Plans-Comprehensive policy with a revised date of 1/2011 documents, An individualized comprehensive care plan that includes measurable objectives and timetables to meet the resident's medical, nursing, mental and psychological needs is developed for each resident. 1. Our facility's Care Planning/Interdisciplinary Team, in coordination with the resident, his/her family or representative (sponsor), develops and maintains a comprehensive care plan for each resident that identifies the highest level of functioning the resident may be expected to attain. 7. The resident's comprehensive care plan is developed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-09-14 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3.) R215's hospital summary dated 8/20/22 documents R215 has a history of Congestive Heart Failure. R215's physician order dated 8/24/22 documents to obtain daily weights. Notify physician if weight gain of more than 3 lbs per day or more than 5 lbs in one week. R215's medical record does not document weights were done daily. R215's medical record from 8/24/22 to 9/8/22 daily weights were only completed on 8/30/22, 9/2/22, and 9/6/22. R215's Wound Evaluation Form documented by V46 Wound Physician documents R215 has a Diabetic wound to the right ankle. This form includes a recommendation for a calf high heel protector while in bed. On 8/31/22 at 11:28 AM, R215 was lying in bed on his right side. R215's legs were curled up and R215's feet were crossed. R215 was not wearing a calf high heel protector or any other type of heel protector. At that time, a calf high heel protector was lying on a three-drawer cabinet on the other side of the room. On 8/31/22 at 11:45 AM, V35 Licensed Practical Nurse stated she was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-09-14 · tag F0800 — pattern
    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to provide meals that met dietary needs and preferences for four (R14, R215, R106, and R214) of 24 residents reviewed for meals on the sample list of 99. Findings include: 1. On 8/29/22 at 11:11 AM, R14 stated he is supposed to get double portions but does not get his double portions. R14's lunch ticket on the tray documented R14 was to receive double portions. On 8/31/22 at 11:31 AM, R14 received a lunch tray. R14 stated, See, I didn't get double portions. R14's tray had one serving of roast beef, one scoop of potatoes, one scoop of cauliflower, one piece of bread and one bowl of fruit. On 8/31/22 at 11:40 AM, V35 Licensed Practical Nurse stated R14 is supposed to receive double portions, but the kitchen never sends him double portions. V35 stated it is a constant problem and that sometimes she will call and tell them they didn't send them, and they tell me they are out or will bring some but half the time they never show up with the double portions. 2. On 8/31/22 at 11:57 AM, R215 was served a piece of roast…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-09-14 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to prepare and serve meat that was easily cut and chewed for five (R214, R113, R67, R70, and R13) of 24 residents reviewed for meals on the sample list of 99. Findings include: 1. On 8/31/22 at 11:30 AM, R214 was eating lunch in her room. R214 stated her lunch had a good flavor but the roast beef was tough, and she could hardly chew it. R214 was picking at the roast beef, and it appeared dry and leathery. 2. On 8/31/22 at 12:14 PM, V12 Certified Nursing Assistant was assisting R113 with her meal in her room. V12 couldn't hardly cut the meat with the butter knife sawing back and forth R113's meat. On 8/31/22 at 12:17 PM, V12 Certified Nursing Assistant was picking up the lunch trays from the resident rooms. V12 stated it's all been hard to cut. V12 took a piece of meat off a tray that someone did not eat and had to pull hard to pull it apart. 3. On 8/3/22 at 12:15 PM, R67 was standing up at her bedside table eating her lunch. R67 stated the roast beef was tough and was ripping it apart to eat it. 4. On 8/31/22 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-09-14 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to disinfect scissors after a wound treatment, change gloves, perform hand hygiene during incontinence care, implement isolation signage, isolation laundry, waste bins for transmission-based precautions, and ensure staff properly wear Personal Protective Equipment (PPE). These failures have the potential to affect for five (R13, R70, R82, R91, R103) of 24 residents reviewed for infection control in the sample list of 99. Findings include: 1.) R13's Right 5th Toe Wound Culture dated 7/24/22 documents a moderate colony count of Proteus Mirabilis (bacteria) and Methicillin Resistant Staphylococcus Aureus (MRSA, a multidrug resistant organism), indicating an active infection. R13's Order Summary Report dated 8/31/22 documents an order for contact isolation for six weeks that was initiated on 7/25/22. On 8/29/22 at 10:16 AM there was a sign posted on R13's door indicating R13 was on contact precautions. There was a cart containing PPE located outside of R13's doorway, and isolation bins for linen and waste were in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-14 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure medications were consumed during medication administration for one of one resident (R215) reviewed for self-administration of medication on the sample list of 99. Finding include: On 8/30/22 at 10:45 AM, a medication cup full of medications was sitting on R215's bed side table. R215 was sitting up at the table watching television. When asked if the medication in the cup were his morning medications, R215 stated, I guess, I don't know. R215 then picked up the medications and took them. At that time, V35 Licensed Practical Nurse was at the nurses' station and stated she sat a cup of medications on his bed side table earlier and that the medications in the cup were his morning medications. V35 stated she left them for him to take. V35 stated inside the cup was Baby Aspirin, Furosemide, Lisinopril, Magnesium, Metoprolol, Multivitamin, Pantoprazole, Senna, and Spironolactone. R215's Medication Administration Record dated 8/1/22 through 8/31/22 documents R215 is to receive the following medications at 9:00…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-14 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to notify the resident's physician and family of significant weight loss for three (R13, R70, R95) of twelve residents reviewed for nutrition in the sample list of 99. Findings include: The facility's Change in a Resident's Condition or Status policy with a revised date of December 2016, documents the facility will promptly notify the resident, resident's physician, and resident's representative of changes in a resident's physical, emotional, and mental condition. 1.) R13's Minimum Data Set (MDS) dated [DATE] documents R13 has severe cognitive impairment, R13 is not on a prescribed weight loss regimen, and R13 has had a weight loss of 5% or more in one month or 10% or more in six months. R13's undated weight log documents R13's weights and identified significant weight loss as follows: 118.6 lbs. (pounds) on 4/27/22, 118.7 lbs. on 5/3/22, 109.7 lbs. on 5/9/22 (7.58 % loss), 103.6 lbs. on 5/12/22 (5.56% loss in 4 days), 103 lbs. on 5/24/22 (6.11 % loss from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-14 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure a Preadmission Screening and Resident Review (PASARR) level II was conducted after a resident was diagnosed with Bipolar Disorder for one (R95) of five residents reviewed for PASARR in the sample list of 99. Findings include: The facility's undated policy on PASRR & OBRA (Omnibus Budget Reconciliation Act) Screening documents The facility shall follow Illinois Department of Human Services requirements for PASRR and OBRA Screenings. All residents are required to go through this screening process and copy of the screening shall be maintained in the resident's record. Only those residents who screen as appropriate for long-term facility placement shall be admitted . Resident(s) who are appropriate for long-term care placement with special needs (e.g. (example) DD (Developmental Disability) and/or serious mental health issues shall be assessed for needs and an individualized plan of care shall be developed and implemented. R95's undated census list…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-14 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to develop an initial baseline care plan for one of 24 residents (R74) reviewed for care plans in the sample list of 99. Findings include: The facility's Care Plan Process policy dated 6/2015 documents, 2. The admitting nurse initiates the interim care plan, under Observations labeled initial Care plan. 3. The remainder of the interdisciplinary team will assess the resident within 72 hours of admission and add any issues to the initial care plan to address any immediate care needs. R74's admission Minimum Data Set (MDS) dated [DATE] documents R74 was admitted to the facility on [DATE] with diagnoses including Fractures and Other Multiple Traumas, Anemia, Unspecified Fall and history of TIA (Transient Ischemic Attack). R74's MDS documents R74 had one fall in the last month and had one fall resulting in a fracture in the last six months. R74's Care Plan does not have any fall interventions until 8/6/22 when an actual fall took place. R74's initial Fall Risk…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-14 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide assistance with showers, nail care, shaving and dressing for two (R70, R215) of four residents reviewed for activities of daily living in a sample list of 99. Findings include: The facility's Shower Sheets policy dated February 2022, documents shower worksheets will be completed for resident showers and resident shower refusals, and the worksheets are signed by the nurse. The facility's Care of Fingernails/Toenails policy dated as revised January 2019 documents Nail care includes daily cleaning and regular trimming. Trimmed and smooth nails prevent the resident from accidentally scratching and injuring his or her skin. The facility's undated Quality of Life-Dignity policy documents: Residents shall be groomed as they wish to be groomed (hairy styles, nails, facial hair, etc. (etcetera). Residents shall be encouraged and assisted to dress in their own clothes rather than in hospital gowns. 1.) On 8/29/22 at 12:05 PM R70 was sitting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to investigate fall occurrences and implement fall interventions for three of four residents (R74, R21, R17) reviewed for falls in the sample list of 99. Findings include: The facility's Falls Prevention Program policy with a revised date of 11/2017 documents, Fall prevention program will be implemented to ensure all resident's safety in the facility whenever possible. This program should include a measure that determines each resident's needs by assessing the risks for falls and implementing appropriate interventions to provide the necessary supervision, and assistive devices are utilized as necessary. Post Fall Incidents: 4. Identify the root causes of the fall incident, which could be related to the resident's current or declining medical condition or worsening behavior. 5. The staff will evaluate, and document falls that occur while the individual is in the facility, for example, when and where they happen, any observations of the events,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-14 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement physician's orders for a urinary catheter, failed to develop and implement a plan of care related to the urinary catheter use. This failure affects one of four residents (R101) reviewed for urinary catheter use on the sample list of 99. Findings include: R101's Face Sheet documents R101 admitted to the facility on [DATE]. R101's Hospitalist Progress Note dated 7/26/22 documents R101 developed Acute Urinary Retention on 7/25/22 and a urinary catheter was placed. R101 is to follow-up with Urology as an outpatient. R101's urinary catheter was placed on 07/25/2022. (R101) will need Urology follow-up as an outpatient. This note also documents R101 is to follow-up with Urology for voiding study. R101's Post-Acute Care Transition Document dated 7/27/22 documents R101's urinary catheter as a Coude urinary catheter (slight curve near the insertion end of the urinary catheter tubing) size 14 french. This document also documents Discharge…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-14 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure a resident had physician's orders for use of a Continuous Positive Airway Pressure (CPAP) device. The facility also failed to ensure the resident had supplies for the device and failed to ensure the supplies were stored to prevent cross-contamination of the mask for the CPAP device, and to label Oxygen tubing and a humidification bottle. These failures affect two of two residents (R3, R21) reviewed for respiratory on the sample list of 99. Findings include: 1. R21's Order Summary Report dated 9/6/22 does not document a current physician's order for R21's Continuous Positive Airway Pressure (CPAP) device. On 08/29/22 at 12:30 PM, R21's CPAP device was observed dusty/unclean. R21's mask for R21's CPAP treatment was attached to the tubing which was attached to the machine and was in R21's dirty linen basket, uncovered. The CPAP device water reservoir compartment was dry. On 09/01/22 09:36 AM R21's Continuous Positive Airway Pressure (CPAP) device was on R21's night stand next to R21's bed. The device had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-14 · tag F0696 — isolated
    Provide appropriate care/assistance for a resident with a prosthesis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to ensure a resident received orders for care of/maintenance for a resident's artificial eyes. This failure affects one of one resident (R101) reviewed for vision on the sample list of 99. Findings include: R101's Progress Notes dated 7/27/22 document R101 is legally blind with artificial eyes. R101's Progress Notes dated 7/27/22 at 11:56 PM document R101 is legally blind with artificial eyes. R101's Progress Notes dated 8/1/22 at 4:27 PM document R101 has artificial eyes and eye matting. R101's Baseline Care Plans are incomplete and do not include R101's bilateral artificial eye care needs. There is no documentation in R101's Care Plans dated 8/27/22 documenting a plan of care related to R101's bilateral artificial eyes and care of them. On 9/6/22 at 11:50 AM, V1, Administrator stated the facility should have contacted R101's physician to get orders/direction on how to care for R101's artificial eyes and should have a care plan in place for them.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-14 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to complete psychological medication assessments, complete Abnormal Involuntary Movement Scales, and to provide rationale for gradual dose reduction (GDR) refusals for one (R81) of two residents reviewed for psychotropic medications from a total sample list of 99. Findings include: R81's undated diagnoses list documents R81's diagnoses include Alzheimer's Disease, Vascular Dementia with Behavioral Disturbances, and Unspecified Psychosis. R81's Minimum Data Set, dated [DATE] documents R81 has severe cognitive impairment, R81 receives an antipsychotic medication routinely, a GDR has not been attempted and a GDR has not been documented by a physician as clinically contraindicated. R81's Order Summary Report dated 8/31/22 documents orders dated 3/6/22 for Seroquel (antipsychotic) 25 mg (milligrams) one tablet by mouth daily and two tablets by mouth daily at bedtime. R81's February 2022 Medication Administration Record documents R81 received Seroquel 25 mg…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-14 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to administer medications per physician's order for two of two residents (R215, R80) reviewed for significant medication errors on the sample list of 99. Findings include: 1) R215's hospital summary dated 8/20/22 documents R215 was hospitalized for Right Foot Gangrene with Cellulitis Osteomyelitis status post 4th and 5th digit amputation and followed by 2nd and 3rd metatarsal amputation with graft and Diabetes Mellitus type 2 Chronic with Neuropathy and Nephropathy. R215's Electronic Medical Record documents R215 was admitted to the facility on [DATE]. R215's physician orders documents orders dated 8/20/22 for Ertapenum Sodium 1 gram intravenously for right 4th and 5th toe amputation, Empagliflozin 20 milligrams every day for Diabetes Mellitus Type II, and Protonix (Gastric Acid Secretion Reducer) 40 milligrams every day for Gastrointestinal Reflux Disorder. R215's Medication Administration Record dated 8/1/2022 through 8/31/22 documents that R215 did not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-14 · tag F0887 — isolated
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to offer COVID-19 (Human Coronavirus Infection) immunizations for three (R9, R99, and R31) of five residents reviewed for immunizations in the sample list of 99. Findings include: The facility's Prevention of Coronavirus (COVID-19) Infection Control Policy dated as reviewed 8/29/22 documents 4. Resident/patients will receive recommended immunization per CDC (Centers for Disease Control) recommendation. 5. Staff will obtain consent for COVID-19 vaccination from the resident or appropriate decision maker (POA (Power of Attorney)). Document the declination and approval of vaccines. 6. The physician will order the type of vaccination available. 7. Nursing staff will administer and document the COVID Vaccine as ordered when available. The facility's COVID Vaccination Log for residents dated 8/25/22 does not document that R94, R99, R31 have received any primary doses of the COVID-19 vaccine. The facility's Staff Testing Positive for COVID-19 logs dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

“Disputed” is CMS’s own flag, not our reading: the CMS deficiency file records whether the home has formally contested a citation, and we reproduce that. IDR is Informal Dispute Resolution, run by the state survey agency that wrote the citation; IIDR is Independent Informal Dispute Resolution, a separate process before an outside entity, available when CMS has proposed a civil money penalty. They are different processes and we mark them differently. Two things to hold at once. A disputed citation is still a citation — it was written by a surveyor, it stands on the record unless and until it is changed, and we neither hide it nor discount it. And we cannot tell you how the dispute came out: CMS publishes that a citation is under dispute, not the outcome, so a tag marked here may since have been upheld, reduced, or deleted, and an unmarked tag may have been disputed and resolved before this file was cut. Ask the home what it disputed and why — it is entitled to tell you, and the answer is often the most informative thing on this page.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$161,852 in federal fines across 4 penalties. 1 Medicare payment denial on record.

  • $14,365 — penalty dated 2025-11-24
  • $50,278 — penalty dated 2025-09-03
  • $39,148 — penalty dated 2024-12-06
  • $58,061 — penalty dated 2023-09-08
  • Medicare payment denial — starting 2023-10-19 for 16 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to ACCOLADE HEALTHCARE — 6 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.5-1.5 vs chain
Health inspection 1 of 52.8-1.8 vs chain
Staffing 1 of 51.5-0.5 vs chain
Quality measures 4 of 53.2+0.8 vs chain
The other 5 homes this chain runs (chain average 2.5★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
FREEDMAN, MOSHEIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE OFFICER90%since 08/15/2023
FREEDMAN, SHMUELIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST10%since 08/15/2023
HOEDEBECKE, JONASIndividualW-2 MANAGING EMPLOYEEsince 08/15/2023

CMS files one row per role, so the 4 rows in the source record cover these 3 parties — each is shown once here with every role it holds. Nothing is omitted.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$8.1M
Net patient revenuemost recent cost report
-22.9%
Operating marginrevenue minus expenses
$313K
Related-party expense3% of expenses
Who pays — share of resident-days
Medicaid 75%Medicare 9%Other / private 16%

About 75% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $313K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$343per resident / day
operating cost
$10,421per month
≈ monthly operating cost
$279per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.

Typical monthly cost in Illinois
$8,304/mo
Nursing home (semi-private)
$9,216/mo
Nursing home (private)
$6,219/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145439. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-12-06, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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